NGSU Rapport 85 – Winter 2016 by The Design Mill

Rapport THE NATIONWIDE GROUP STAFF UNION MAGAZINE

WINTER 2016 | ISSUE 85

ON YOUR MARKS… GET SET… BAKE! HOW TO HELP JOBS & JUSTICE NGSU AT THE TUC

YOUR UNION WAGE WAR ON WANT

CONFERENCE

LET’S TALK ABOUT MS HOW AND WHEN TO SEEK SUPPORT

newS&ViewS: P2 | BeneFiTS: P9 | Here To HeLP: P14

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welcome… We live in a time of uncertainty whether its as a result of stafﬁng changes at Nationwide or the future of Brexit. Security, rights, equality and a passion for justice are just some of the reasons why I joined the Union and why I love spreading the word about the Union and supporting my colleagues in my role as President. I look forward to meeting many more of you in this capacity in the New Year. Seasons Greetings.

Nicola Huddlestone President Throughout the magazine we use Tinyurls – these simply turn a long web address into a much shorter one.

contact us… NGSU Middleton Farmhouse, 37 Main Road, Middleton Cheney, Banbury, Oxon OX17 2QT Tel: 01295 710767 Fax: 01295 712580 ngsu@ngsu.org.uk www.ngsu.org.uk @TimPoil NGSU

ConTenTS 3 6 8 9 10 11

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News & views From your union Let’s talk about MS Getting support is a key driver to coping Tim’s blog General Secretary’s view from Middleton Cheney farmhouse Benefits Find out what benefits your Union can give you Step up for equality Sign the petition on forcing heels at work On your marks, get set, BAKE! How your union helps wage War on Want Christmas contrast Make it different this festive season Here to help Q&As and toolbox Mrs President We catch up with Nicola Huddlestone Jobs and justice NGSU at the TUC Conference Coffee break Use IT, book reviews, prize wordsearch

Rapport Editorial board Nicola Huddlestone, President Chris Palfrey, NEC Officer Tim Rose, Assistant General Secretary Editorial consultant Astrid Stubbs Design & production www.design-mill.co.uk

Printed in the UK www.banburylitho.co.uk Advertising Tim Rose trose@ngsu.org.uk

news&views Minimum wage From October 1, 2016, the National Minimum Wage (NMW) for workers aged between 21 and 25 increased to £6.95 an hour. The rate for 18 to 20-year-old workers increased to £5.55 an hour. The TUC is calling for the harmonisation of rates across ages ranges as part of a 2017 review as well as stronger enforcement against rogue employers. For workers over 25, the National Living Wage was introduced in April 2016 at a rate of £7.20. This will be uprated in April 2017 and the NMW rates will also switch to an April review date. Nationwide has signed up to the Living Wage Foundation and is committed to apply the Foundation’s rates as the minimum hourly rate for employees and to work with contractors, such as Carillion, to extend this rate to their workers. The Foundation rates are currently; £8.45 UK rate and £9.75 London rate. This means that the minimum salary for a Nationwide employee working full-time (35 hours per week) is £15,379 (1,820 hours worked in a year x £8.45). At Nationwide, any additional hours worked, are either paid at agreed overtime rates or time is given back as TOIL. If you work in

on Call us for help 01295 710767 @TimPoil The Mauritian government: Stop the capture and killing of dogs in Mauritius http://tinyurl.com/jchofu6

“Nationwide has signed up to the Living Wage Foundation and is committed to apply the Foundation’s rates as the minimum hourly rate for employees” a branch, you may also be eligible for rest break payments if you are required to work through your lunch. If you are paid at or close to the minimum salary of £15,379, are required to work additional hours but aren’t given this time back or paid overtime, your hourly rate could dip below the Living Foundation Wage of £8.45 or even the National Minimum Wage. If you think you’re in this position, please call us for help on 01295 710767.

Watch out for the tinsel trap! Please follow all Health and Safety guidance in respect of Christmas decorations – standing on a swivel chair to hang up tinsel is not a good idea! For more information see our Q&A section on page 14.

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Much more than bants

More than 52 per cent of women have experienced some form of sexual harassment at work, a new survey from the TUC has revealed. The survey, Still Just a Bit of Banter? also discovered that 35 per cent of women have heard comments of a sexual nature being made about other women in the workplace, while 32 per cent have been subject to unwelcome jokes of a sexual nature. And worryingly only one per cent of those polled confided in their union rep. “How many times have we heard sexual harassment in the workplace dismissed as ‘just a bit of banter’? It may seem like a joke or even a compliment to those who have never experienced it – but those who have will know just how undermining, humiliating and sometimes terrifying it can be,” says TUC General Secretary Frances O’Grady. “The lessons are clear. We must do more to get the message out to our members that sexual harassment will not be tolerated and that their union will support them.” Full details of the survey and its recommendations for government, employers and unions are available at: http://tinyurl.com/jgm9n5t

have been subject to unwelcome jokes

Carillion agreement NGSU is working with Carillion to revise and refresh the way it consults with the company on behalf of Carillion members. The Union has had recognition rights with Carillion since 2008, following the TUPE transfer of employees from Nationwide to Carillion who continue to work on Nationwide premises. The agreement means NGSU has collective bargaining and individual representation rights for Carillion employees in Levels F, G and H, who are engaged in its activities in delivering services that are within the scope of Carillion’s commercial contract with Nationwide Building Society. Members in Carillion have full access to all Union services and benefits in accordance with NGSU rules.

Fight HIV

World AIDS Day on December 1 is an opportunity for people worldwide to unite in the fight against HIV, show their support for people living with HIV and to commemorate people who have died. Over 100,000 people are living with HIV in the UK. Globally there are an estimated 34 million people who have the virus. Today, scientific advances have been made in HIV treatment, there are laws to protect people living with HIV and we understand so much more about the condition. Despite this, each year in the UK around 6,000 people are diagnosed with HIV, people do not know the facts about how to protect themselves and others, and stigma and discrimination remain a reality for many people living with the condition. World AIDS Day is important because it reminds the public and Government that HIV has not gone away – there is still a vital need to raise money, increase awareness, fight prejudice and improve education. More information at www.hivaware.org.uk

news&views Wage squeeze warning

Workers must not pay the price of Brexit with a squeeze on wages, warns TUC General Secretary Frrances O’Grady. Commenting on a warning from the Bank of England of higher inflation and lower wages, following the fall in value of the pound, Frances O’Grady said: “The Bank’s warning must spur the government into action so that workers don’t pay the price of Brexit.” The Bank’s forecasts show CPI inflation rising to 2.7% in 2017, with average weekly earnings falling to 2.75%, which would mean an increase in real wages of just 0.05%. Added Ms O’Grady: “UK workers already suffered the largest fall in real wages after the financial crisis of any developed country except Greece – they can’t afford another hit to their pay packets. “The Chancellor should use the Autumn Statement to protect jobs and wages, with new investment in infrastructure like roads, rail, green energy and homes. And the national minimum wage must be increased to keep it well ahead of inflation.”

Pick a PEARL The Open University (OU) – supported by the Social Partnerships Network (SPN) – have developed a new website and six free badged online courses for people looking to develop their career or considering a new direction. The PEARL website – standing for Part-time Education for Adults Returning to Learn – offers information, advice and support to guide learners through a range of educational opportunities from short, free online courses through to higher level learning. Learners can use the ‘Advise me tool’ to get personalised advice on the best options for them, browse through a bank of inspirational case studies to see what they too could achieve and get all the information they need to get started.

Find out more www.pearl.ac.uk

Does HMRC have some of your money? Hundreds of members have found out they are paying too much in tax after taking advantage of the NGSU’s professional tax check service, provided by leading tax code experts The Tax Refund Company. It’s very important you don’t just assume your tax codes are right. HMRC have passed the responsibility on to you to check this – if you don’t check and end up paying over too much of your salary, HMRC get to keep it. It’s even more important you check your tax this year as there are new allowances aimed at taxpayers earning less than £43,000 pa., especially if you’re married. If you’re missing out on these, you could be losing £454 this year alone. So what do you need to know? l The review is FREE if you do not get a tax refund l For every £1 refunded, you keep 62p (minimum fee £38) l YOU keep 100% of any future savings you make from a new tax code To find out if you are due a refund, go to www.taxrebates.com/ref/ngsu This is your hard earned money. Why let The Revenue keep it?

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Let’s talk about MS Support with Multiple Sclerosis is key to coping

S is a neurological condition which means it affects your nerves. It’s caused when your immune system isn’t working properly. MS has lots of different symptoms, including fatigue, vision problems or difficulties with walking, but MS is different for everyone. And Nationwide employees have told NGSU that as well as experiencing different symptoms, some have experienced different treatments from managers. What they are all clear about is the fact that they have received excellent support from their Union in helping them cope, talk to colleagues or win adjustments at work. Christine* (not her real name) joined Nationwide in the mid-90’s and is a Consultant, offering specialist advice to teams across her Division and the wider organisation. Unlike many, she says she received a speedy diagnosis (due in part to the private healthcare provided by Nationwide). “I well remember walking out of the consultant’s office realising that now I was disabled I had become part of the population that, statistics consistently showed, suffers detriment. It felt a big deal but, with my initial symptoms in remission, it was hard to know how to react. “I knew nothing about MS and decided early on to only tell people on a need-to-know basis. I did choose to tell my immediate line manager and he was incredibly supportive and agreed not to share the information more widely.”

When Ripleybased Financial Planning Manager Lucy Young was diagnosed with MS she was naturally devastated. “I’m only 30 so, as you can imagine, it was a complete bolt from the blue – you just don’t expect it to happen to you,” she says. Thankfully, Lucy had Legal and General cover and contacted them while she waited for her diagnosis, so she could understand the process of making a claim. “I’m a living example of the importance of critical illness cover.” Your local FPM will be able to provide more information on protection cover.

Despite serious relapses, when she returned to work Christine says her line manager had changed and she didn’t share about her MS as it hadn’t been impacting her. “I work part-time so I was able to juggle my appointments by switching my days of work rather than have to raise the subject. I didn’t feel it appropriate to ‘come out’ about my MS at work. It’s amazing how easily you can hide symptoms that aren’t visible, with just a smile and a sense of humour!” But the strain of the secrecy was so hard that eventually Christine shared her situation with her line manager, who was patient about the fact that some tasks took longer to complete and allowed flexibility to attend medical appointments, work part time and from home when her symptoms are too much. “Telling people you have MS can be a tricky thing to deal with – I’ve had people cry on me, comment on how well I look (as if my pain can’t be bad because I look okay!) The kindest response I had was from someone who asked me where they should look for more information about MS because they didn’t know much about it,” she says. Christine urges managers to be willing to say they don’t know much about a condition but ask how best to find out more and to appreciate that; “on many occasions their team member will have got through a lot to even make it to work

“I knew nothing about MS and decided early on to only tell people on a need-to-know basis” DIAGNOSIS

(emotionally and physically) and that the fact their condition fluctuates is probably more rubbish for them than it will ever be for you as a manager trying to resource-plan around it. “Build trust with your team member – if you want them to be honest about their condition you need to show you are respectful of the information.” Adds Christine of the support she has received from NGSU. “I am truly blessed – I haven’t had to seek NGSU’s help with difficult work situations. However, I have appreciated their patient listening ear, their drive to see disability issues raised and considered appropriately at NBS, and their considerate questions as they look to understand more about my condition. John (not his real name), an Operational Quality Analyst says he has been able to negotiate workplace adjustments such as working from home and flexible working patterns since he was diagnosed with MS in 2007. “Due to the MS being progressive there have been changes which work have been brilliant with. I work in the office and from home with a flexible approach to ensure I can adapt for better or worse days.” He adds that his experience with work has been a positive one overall although he recalls that he has had a couple of managers along the way that were less supportive. And he says: “I have noticed that the wheelchair aids understanding of disability whereas disabled people not in wheelchairs may not have had as positive an experience.”

For more help with MS at Nationwide please get in touch with HR, EmployeeCare or NGSU via our website at: www.ngsu.co.uk Tel: 01295 710767 or email: ngsu@ngsu.org.uk

Things couldn’t seem to get worse after Sarah* (not her real name) received the devastating diagnosis that she had Multiple Sclerosis. But when she came to return to work she faced the first of many struggles when she was told by a business representative that he needed to talk to her to see ‘whether she was worth the trouble and the cost.’ Sarah was a Mortgage Consultant and says she was devastated. But worse was to follow when she was told she could accept demotion to PBM and a 50 per cent pay cut or leave with three months notice. “This news was given to me in a glass fronted office in a branch with people I knew around me. When I left I just sobbed,” she recalls. That’s when Sarah turned to NGSU for help. “I just wish I had done it sooner, the Union has been amazing,” she says. With the Union and her BM support, while she still accepted demotion, Sarah was able to attain the role of MR and avoid a 50 per cent pay cut. She now has the specialist equipment she needs but is concerned that Nationwide policies can be open to interpretation, leading to unsympathetic line managers making harsh interpretations. “It shouldn’t be a lottery,” she says.

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TIM’S BLOG

New year, new beginnings the view from Middleton Farmhouse

y current term of office as General Secretary comes to an end in December and I will begin a new five-year term in January 2017. It has been a privilege to lead the Union over the past 26 years and I feel proud to be trusted to continue in the role for the next 5 years. During this period there have been many changes to the organisation. It is always disappointing when change leads to employees being placed at risk of redundancy and the current change programme is no exception. I am sorry to see so many senior leaders across the Society leave – I have worked closely with many of them over the years and wish them well. It is also disappointing to see the recently announced changes to Commercial division and the further uncertainty this brings to those who have been through the relocation process from Northampton to London in relatively recent times. The Union continues to support all members, collectively through the negotiation of the enhanced redundancy terms and by providing support for individual members impacted by the change. The announcement of the BIG Event at the NEC in Birmingham has led to much comment from members. There is excitement and anticipation about the opportunity for everyone to hear about the future strategy of the Society directly from the senior management team. However, there has also been some concern expressed about the cost and carbon footprint of such an event, particularly as the need to control cost continues to be a priority and when colleagues are losing their jobs. It is important that this investment in time and resource is seen to provide real benefit and sets the Society up to meet the challenges of the future. Over the next few months we will be reviewing the Union’s representative structures to ensure that we are able to reflect the views of members across the new ‘communities’ across Nationwide. We’ll let you know more about this soon but in the meantime, if you have concerns about the current period of change please talk to your local NGSU Rep or call the Union Office – we’re here to help.

@TimPoil Follow Tim on twitter and catch up on his latest news

For more info please go to our website www.ngsu.org.uk

Or visit our Facebook or twitter page and tell us your thoughts

benefits FIRST PRIZE DRAW RESULTS Prize Chance Sum Winner Branch/Department WEDNESDAY 5TH OCTOBER 1st 087981 £13,453 Ashok Kushal Hayes Branch WEDNESDAY 7TH SEPTEMBER 1st 077306 £13,468 Christine Lardner Pensioner Member WEDNESDAY 3RD AUGUST 1st 095806 £13,347 Julie Woolner Bournemouth Branch WEDNESDAY 6TH JULY 1st 124368 £13,253 Richard Hilton Doncaster Branch

! E C N A H C T S LA TO WIN A HOLIDAY FOR TWO OR A DRINK IN AN ICONIC LOCATION

IT BRIGHTENED UP OUR DAY

A cheque for £5,000 would be a bonus for anyone but for retired branch manager John Lucas it was a major highlight. “It certainly brightened up an otherwise routine pensioner day for my wife and me,” says John, who was Hastings and Thanet/Anglia Branch Manager. Although prevented by disability from taking an active part in his union John says he maintains an interest in all it does.“Thanks and best wishes,” he adds. TO ENTER THE DRAW OR INCREASE YOUR CHANCES OF WINNING PLEASE CALL 01295 710767 For details of all winners see our website.

As the end of the year approaches, why not review all the photos you’ve taken this year, pick out your favourite food and drink ones and enter our two competitions! Not got any to hand? Then get snapping! Favourite Meal Photo Send in your favourite meal snaps by uploading them via the NGSU Travel Club website for a chance to win a holiday for two in 2017! The winning entrant will be invited to enjoy a meal for two in a foreign location at our expense, with hotel and flights included. Favourite Drinks Photo Share your drinks photos with us and our 3 favourites will be invited to have a drink on us at an iconic location of our choice. To enter all you have to do is send us a snap of your favourite drink by clicking the Enter Now button on the NGSU Travel Club website. Simply upload your drink image and add the name of your drink for the chance to win. Still looking to get away at Christmas – Your Travel Club has just the thing – Ring 01422 847 847 TODAY for details!

CLOSI NG DATE

31 DE 2016 C

For full details please visit the Members Pages at www.ngsutravelclub.co.uk

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Step up for equality Sign the petition on forcing heels at work

hen a finance company in London sent home a worker for refusing to wear heels, they unleashed a powerful backlash, which is now demanding Government action. Nicola Thorp arrived at finance company PwC to be told she had to wear shoes with a two to four inch heel but was sent home without pay when she refused and complained male colleagues were not asked to do the same. Ms Thorp said she would have struggled to work a full day in high heels. Simon Pratt, MD at outsourcing firm Portico, said it was common practice within the service sector to have appearance guidelines, which Ms Thorp had agreed to. However, he said the firm had taken on board the comments regarding footwear and would be reviewing its guidelines. The heels stipulation prompted a petition to the government urging ministers to make it illegal for a company to require women to wear high heels at work. The petition now stands at over 151,000 signatures. TUC women’s equality officer, Scarlet Harris, commented: “From a health and safety perspective, heels are bad for feet, joints and back.” Meanwhile TUC General Secretary Frances O’Grady says the case; “reeks of sexism”. The TUC has a guide on footwear at work which states unequivocally that dress codes which require women to wear heels are sexist. Unions say ridiculous dress codes imposed by some employers are both sexist and bad for women’s health and agreed a motion on the

The clothing policy at Nationwide states that when you’re supplied with a uniform you are required to wear it (and safety clothing where appropriate); otherwise it’s about maintaining a smart and professional appearance. For more details see the Code of Conduct Policy and dress code guidance on the intranet.

Sign the heels petition at: http://tinyurl.com/ hqqpbbf Working feet and footwear-Health and safety at work guidance: http://tinyurl.com/ hbrfrs6 ACAS Guide: http://tinyurl.com/ go26jbd

issue at TUC Congress this year. The motion from the Society of Chiropodists and Podiatrists (SCP) noted the issue of sexist dress codes had been a long-time concern to unions, with a requirement to wear high heels a particular bugbear. Union delegates agreed the law should be changed to enable people to not be compelled to wear high heels at work. Frances O’Grady said: “We need common sense when it comes to dress codes, not outdated sexist policies. It is ridiculous that so many employers still insist their female staff wear high heels and make-up in 2016. Regularly wearing high heels increases wear and tear on knee joints and can lead to back problems. They should be a choice, not a condition of the job.” NGSU President Nicola Huddlestone says research has long-since pointed to a disparity between the way women perceive their career progression compared to men. A survey carried out by Sellick Partnership in 2016 suggested a lack of confidence among women in pursuing a promotion, regardless of experience and skills. In the survey, 34 per cent of women had actively pursued a promotion throughout their career, compared with 51 per cent of men. “For years, women have struggled to find a balance between family life and work. While increasing flexible and remote working opportunities is helping, the case of Ms. Thorp has reinforced the concern that attitudes to women in the workplace are often still outdated,” she added.

How your union helps wage War on Want

On your marks, get set, BAKE! D id you know NGSU is affiliated to the charity War on Want, which means it is helping fight for workers’ rights in partnership with trade unions and associations of working people across the world? But as an individual or a group of workers there’s also lots you can do to help people in need too, whether by campaigning on issues as varied as supporting migrant workers, protecting local democracy or standing up for workers’ rights at clothing giant Uniqlo. And getting your friends and family to sponsor you is a great way to raise money. Run, walk, cycle, swap, bake, party... there are lots of ways to raise money for War on Want. Whatever your fundraising challenge people are always willing to sponsor you to do something inspirational. Or you could add a touch of global justice to your celebrations – whether you’re celebrating an anniversary, birthday, retirement or wedding – why not ask your friends and family to donate to War on Want in lieu of gifts? War on Want has always been at the forefront of debates on global poverty and injustice. As early as 1961 it raised concerns about third world debt and in the 1970s helped expose the scandal of baby food companies marketing powdered milk as a healthier option than breast milk

For helpful ideas, practical advice and more on fundraising call War on Want on 020 7324 5040 or email at: support@ waronwant.org www.waronwant. org/urgent-actions

to mothers in the developing world where there is no access to safe drinking water and sterilisation facilities. War on Want was also instrumental in campaigning for workers’ rights on tea plantations, and supported the South African struggle against apartheid. In the 1980s it campaigned on Third World debt and in the 1990s focused on the need to respond to issues raised by globalisation and workers’ rights.

WAR ON WANT War on Want was founded following a letter from Victor Gollancz, a publisher and noted humanitarian to The Guardian in February 1951 asking people to join an international struggle against poverty. The result was the creation of a movement that has been at the forefront of the fight against injustice ever since. Gollancz’s letter to The Guardian called for an end to the Korean War and the creation of an international fund ‘to turn swords into ploughshares’. All those in support were to send a postcard to Gollancz with the simple word ‘yes’. Within a month he had received 10,000 replies and The Association for World Peace was formed. Its plan ‘for the conquest of world hunger’ went on to become War on Want: A Plan for World Development, published on 9 June 1952.

12 85 DECEMBER 16 PABLO TOSCO/OXFAM

Christmas contrast Make it different this festive season

here are many ways to celebrate Christmas and while the majority of people will wake up to traditional gifts under the tree it doesn’t have to be that way. So whether you want to ensure no one has been exploited to make your gifts, show your concern for the planet or demonstrate that you care about the plight of others at this time of year, there are many alternative gifts to give, Did you know that Oxfam allows you to buy a pile of poo to help a family grow more crops? Tried, tested and 100% natural… this isn’t just any pile of poo, it’s the ideal mix of manure, organic fertiliser and training in eco-friendly farming techniques to help a family grow a lot more crops. This means regular meals, a more varied diet and the chance to earn a better income to pay for things like school fees. Among other items in the Oxfam gifts that change lives range are clean water and a winter outfit for people struggling to feed their families or trying to survive harsh European winters as they flee war-torn Syria, see picture, top. Find out more at http://tinyurl.com/j4qﬂ24 Friends of the Earth has produced a list of great alternative gift suggestions. This includes buying your books from the Book Depository.

Help the work of children’s charity the NSPCC by ordering a letter from Santa for your child. For just £5 you can customise your letter, choosing your own template and adding the name of your chosen child. http://tinyurl.com/ h2gbpkx

Friends of the Earth receives a 5% donation when you buy via http://tinyurl.com/h6f3jkb You can also get a five percent discount off organic wines, beer, spirits and soft drinks when you use Vinceremos at http://tinyurl.com/javdc42 If you know someone who loves shopping why not take out a subscription to Ethical Consumer magazine so they can choose greener brands every time they shop? Find out more at www.ethicalconsumer.org If the amount of plastic we throw away gives you nightmares before Christmas – scientists estimate that five million pieces of plastic are floating in the world’s oceans – you’ll be pleased to hear about innovations using recycled ocean plastic. Singer Pharrell Williams has designed a clothing range using ocean plastic and Adidas have made a running shoe made of ocean detritus. Find out more at http://tinyurl.com/jhvk4xx And an inspired idea by Elvis

“Did you know that Oxfam allows you to buy a pile of poo to help a family grow more crops? Tried, tested and 100% natural”

and Kresse has seen the company creating luxury goods from recycled waste, including a vast range from decommissioned London fire hoses. These are transformed into high end bags, purses and tablet cases with 50 per cent of profits going to the Fire Fighters’ Charity. Find out more at www.elvisandkresse.com Traidcraft is one of the leading suppliers of fair trade products in the UK and committed to fighting poverty through trade. Through its longterm relationships with producers of fair trade products across the globe, it’s able to offer a wide range of fair trade products available online from fair trade clothing to handmade cards and fair trade coffee. You can help make a difference to the lives of adults and children throughout the developing world by buying fair trade products through its website at www.traidcraftshop.co.uk. And perhaps the greatest gift you can give at Christmas is yourself – by volunteering your time to help others. Probably the bestknown charity is Crisis and you can volunteer to support homeless people at Christmas via its website at http://tinyurl.com/jjlemyb. Closer to home you will find numerous charities seeking help not only at Christmas but throughout the year doing a host of different activities. Find out what opportunities exist at https://do-it.org. Just put in your postcode to find out what help is needed near you. You could get youngsters involved in giving by having a reverse advent calendar. Each day add an item to a basket and at the end of advent

Sponsor a guide dog puppy from just £1 a week, and watch them grow from a sixweek-old bundle of fur to a fullyqualified guide dog, which will give freedom and independence to someone with sight loss. http://tinyurl.com/ zftwzzp

donate the contents to your local foodbank. Find your nearest foodbank at http://tinyurl.com/jod8qo9 And if you are stuck for ideas on what to make or give, how to decorate or create, why not visit the website Pinterest, which has thousands of fantastic free suggestions for anything from decorations to recipes, wrapping and treat ideas. http://tinyurl.com/gmhvhkw Finally, don’t forget that from December 1 you can use the free, North American Aerospace Defense Command (Norad) Tracker to follow Santa’s journey round the globe. www.noradsanta.org

The World Wildlife Fund takes on the big issues facing our planet, including the urgent threat of climate change. It also promotes sustainable use of resources, helping us all change the way we live and working with business and government to protect the our planet for generations to come. You can help its work by adopting an endangered animal such as a snow leopard. www.wwf.org.uk Greenpeace defends the natural world and promotes peace by investigating, exposing and confronting environmental abuse, and championing environmentally responsible solutions. Help its work by buying gifts from its shop, including adopting an ugly Blob fish for £10. http://tinyurl.com/33nyg7u

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QA &

We answer your questions about working terms and conditions at Nationwide… Is it a requirement for branch employees to work five Saturdays in a nine-week period? It was agreed between Nationwide and NGSU that, as a general principle, employees would not be asked to work more than five Saturdays in a nine-week period. This is a maximum and not a set number of Saturdays that must be worked. This principle does not apply to employees who have accepted a role on the basis that Saturdays will be part of their normal working pattern. All employees have the right to submit a Flexible Working request if they would like to change their working pattern. The Society has given a commitment that all requests will have careful consideration. Some employees have received car parking fines at Wakefield House in Swindon – are these legal? Wakefield House is on a privately-owned site and the land owner can impose rules and regulations about parking. If you choose to park on the site you are considered to have entered into a contract and have agreed to the regulations. If you fail to comply with the regulations, for example, parking in an unauthorised area, a fine can be imposed. The rules for the Wakefield House site comply with a trade association Code of Practice. It may be possible to appeal a fine if it’s been

Office parties are a great way to relax with your colleagues but please remember that you are still representing Nationwide. Adverse weather can cause disruption to travel arrangements and make it difficult to get into some work locations. You are expected to make all reasonable efforts to get into work, including for a part day if the situation improves.

applied unfairly (you believe you haven’t parked in the wrong place) or you think that the site regulations don’t comply with the Code of Practice, for example, the signage is unclear or inadequate. The Union regularly receives feedback from members about their frustrations with parking at the Admin Centres and we continue to consult with the Society about options to improve the situation. There are no easy answers because of the physical and planning restrictions that exist but work is underway to explore solutions. We know it is frustrating but we’d urge everyone to note the parking rules, drive and park carefully and respect all users and security staff. Do I have to ‘pin’ a tracsmart event if I don’t agree with content? If you are asked to ‘pin’ a record of an event or discussion on tracsmart you should be given the opportunity to add your comments. Provided you have had this opportunity and the event is ‘pinned’ by you and your manager at the same time, it is reasonable to comply with the request. It would not be reasonable for your manager to add comments and ‘pin’ the event at a later date without discussing the additional content and allowing you the chance to add further comments.

here to help...

Toolbox Your essential guide to time-off provisions Did you know that there are more than 30 different types of leave and time-off provisions available to employees at Nationwide? Here’s quick guide to help you find your way to the correct HR policy for more details about the time-off you need. Holiday Policy Includes details of Annual Leave and Public Holiday entitlements; provisions if you can’t take holiday due to sickness and details of the Extended Holiday Scheme. Time Off for Other Reasons Policy Includes Bereavement & Compassionate Leave; for unforeseen emergencies; Birth Partner Leave; Public Duties, Pension Trustee duties and Trade Union activity; Jury Service and Court Appearance; Disruption to Travel; Volunteering; support for Religious Purposes Time Off for Medical Appointments and Volunteer Reservists’ annual training camp. Emergency Time Off for Dependents Policy When you need time off to help and look after a dependent. Wellbeing Policy Includes details of Disability Leave,

available to support employees while reasonable adjustments are made, and time-off to help someone experiencing Domestic Violence. TOP TIPS There is no requirement to make up time or use TOIL if you have to attend a doctor or dentist appointment in work time – but you may be required to show an appointment card. You do not have to book or take your annual holiday by set dates in the year but planning early helps to secure the dates you want. Some part-time employees (depending on their working pattern) may be required to supplement their Public Holiday Leave from their Annual Leave Entitlement – this ‘deficit’ can be made but from additional hours worked, such as early starts and late finishes

Becoming a Parent Policy Maternity, Paternity, Shared Parental Leave; Adoption, Long Term Fostering, time off arrangements for Antenatal Appointments and Fertility Treatment. Other Family Friendly Leave Policy Parental Leave and Carers Leave. Career Breaks Policy Short Break (normal between one and six months) and Employment Break (an option to have periods of service linked if you resign but re-join Nationwide within five years). Other Policies Nationwide also provides Study Leave for employees sponsored under the Further Education Policy; time for house-hunting if you’re eligible for Relocation assistance and support if you are called up for Military Mobilisation. You can read the policies for full details, eligibility and how to apply on the NGSU website in the ‘Help at Work’ Section. www.ngsu.co.uk/hr-policies/

16 85 DECEMBER 16

Mrs President We catch up with Nicola Huddlestone at the end of her first year Q Tell us a bit about yourself, how you came to work for Nationwide, join NGSU and become president? A I started at Nationwide in 1987. It was my first job and I am still here nearly 30 years later! I have been a member of the Union since the very beginning but became a Rep about 10 years ago after the Union helped me after I had issues with my terms and condition being altered.I decided that I wanted to support the Union as they had helped me. I then became National Regional Officer for North 3, which meant I became part of the National Executive Committee. With my children now 15 and 17, I had more flexibility with my working so decided it was the right time to put myself forward as a candidate as President. Q How is the presidency going? A I am absolutely loving the role of President. It provides you with such variety of experiences. The role is flexible so can be adapted to your individual strengths and experience. I particularly enjoy the Roadshows at the centres, which enable the Union to recruit new members and speak to our existing members about our services and benefits. I am involved with supporting individuals at disciplinary hearings and grievances

WHAT ARE YOU LOOKING FORWARD TO IN 2017? At our last conference NGSU stated that it wanted to put Reps at the heart of what we do and I feel that great progress has been made with this. I will continue to be involved with equality, diversity and inclusion as I have now been invited to attend the Employee Wellbeing Group. I intend to meet as many Reps as possible at regional council and our members through our roadshows. I will continue to support members on an individual level at hearings, which is such a vital and fundamental part of the service NGSU offers. 2017 is conference year so I would really like to encourage all members to consider the motions that they would like to submit.

and I find this particularly rewarding as it is often a really stressful time for our members. Anything I can do to help make sure that members are fully supported in these circumstances makes it worthwhile. I have also got involved with whole areas such as wellbeing, ED&I, Health & Safety and international matters. Being President has also allowed me to experience unique opportunities, such as achieving a health and safety qualification, work on an Employment Law Diploma and attend the TUC Conference. Q What causes are dear to your heart? A There are certain areas that I am involved in that I really feel are at the heart of the Union. Representing our members clearly is a fundamental part of the Union and this is key to what we do, and remains at the heart of our organisation. Wellbeing and ED&I can be linked. I feel that equality takes many forms. Equality for women, in age, disability and LGBT are all vital to our members. I want to make sure that members are treated fairly and equality for all ensures that fair treatment at work is an automatic consequence of this. We are affiliated to War on Want (see page 11), Justice for Columbia and Amnesty at NGSU. As President I took on the responsibility to report on these organisations to the NEC. The admiration that I have for often persecuted vulnerable groups that these organisation represent is enormous. I would urge everyone to go online or read in Rapport about the reports of the work that goes on to support the most vulnerable in the world.

NGSU at the TUC Conference

Jobs and justice J Full details of conference are available at: http://tinyurl.com/ hus8j8d

Find out more about Columbia at: http://tinyurl.com/ hbd6v3k

The offer, urges the TUC, must feel compelling and value for money. Congress also discussed appropriate footwear in the workplace (see our story on page 10). There was also discussion around tax relief on pension contributions with successful calls to oppose any Government initiatives that will further harm the financial services sector and put the jobs of thousands of union members across the country at risk. It was also agreed to oppose any attempt by the Government to address budgetary constraints by cutting pensions tax relief. A wealth of activities took place during the evenings and lunch breaks with Michelle and Nicola attending the Institute of Employment Rights/ Campaign for Trade Union Freedom, A Manifesto for Labour Law, which discussed how the world of work has changed and how the laws governing our workplaces need to change too. Nicola also attended the Justice for Colombia meeting – an organisation to which NGSU is affiliated. The event considered how to build peace in Columbia following a groundbreaking peace initiative after nearly 60 years of conflict. Nicola said: “The devastation that nearly 60 years of war has ravaged on this country and the injustice that workers fighting for their rights where many have been tortured and murdered is beyond comprehension”.

PHOTO: JESS HURD/REPORTDIGITAL.CO.UK

obs, respect, services and strong unions were the core elements of this year’s TUC Conference in Brighton attended by a three-strong NGSU delegation. The delegation was made up of Tim Poil, General Secretary, Nicola Huddlestone, President and Michelle Pickering, National Executive Officer. Michelle commented: “One of my over-riding thoughts was how lucky we are in terms of the management and formation of our union, having the opportunity to see the TUC at work, it really brought it home to me. Another interesting aspect was hearing the range of issues being raised by other unions and also the need to involve the TUC in their negotiations.” Congress this year included 84 motions on a vast range of issues, among them calls to campaign for young workers, who would most benefit from being in a union. Britain’s young workers are a group of 3.5 million women and men, all working either full or part-time and earning less than £10.26 per hour. Nearly 87 per cent of these are in the private sector where they can experience low pay, lowskilled, low-quality jobs, lack of training opportunities, over-qualification for the jobs available, bullying and harassment, including sexual harassment. The TUC says unions should decide how they get into those workplaces where Britain’s young core workers are, with an offer designed to appeal to them.

NEW MEMBER BENEFIT

20% OFF

20% OFF VIRGIN EXPERIENCE DAYS Treat your loved one, or even yourself with an indulgent treat, fantastic day out, or once-in-a-lifetime experience! We have teamed up with Virgin Experiences Days to offer you an exclusive 20% discount on all full priced experiences, that’s all 1,600 of them! So just what is an experience day voucher? It is a gift the goes the extra mile to offer something memorable, different and fun. A memory to make at their own convenience, packed stylishly in a Virgin gift pack. The Virgin spirit of fun and passion runs through all our experience days. From our first loves, flying lessons and track days to our current collection, which includes every possible way you can imagine to enjoy those off-duty moments. We’re talking gourmet master classes, balloon flights, football stadium tours, afternoon tea treats, spa days or even a day at the zoo… there really is something for everyone!

Please visit; www.virginexperiencedays.co.uk/NGSU where you can access your fantastic discount, by simply clicking on the link. Or if you would prefer to speak to one of our friendly Experience Experts please call 0844 504 0844 and quote ‘NGSU’ who will help you on your way to finding the perfect gift!

NGSU TRAVEL CLUB

SUMMER 2017

SPECIAL PRICES WE BEAT

BOOK FOR ONLY

£50

99% OF INTERNET & TRAVEL AGENCY PRICES

DEPOSIT PER PERSON

CHEAPER THAN THE ONLINE PRICE OF THESE OPERATORS PLUS MANY MORE

EAT YOUR WAY TO A FREE HOLIDAY! We know that feeling when you order a meal and it exceeds your expectations, causing you to take a snap or two. We’re now offering you the chance to turn those snaps into a holiday for 2 in 2017. How to enter: Go to www. ngsutravelclub.co.uk/members and submit your favourite meal snap. The member with the best entry will then be invited to enjoy a meal for two in a foreign location, with hotel and flights all included!

01422 847 847 www.ngsutravelclub.co.uk *Applicable for Airtours holidays only. Normal deposit rules apply for all other operators. NGSU Travel Club is operated by Benchmark Travel Ltd who on average beat 99% of ALL genuine travel agency or internet holiday prices.

travel club

coffee break... ESSEX SERPENT SARAH PERRY

PRIZE WORDSEARCH

WIN

Mists, monsters and revelations in this fabulous historical novel, which introduces a memorable heroine in Cora Seaborne.

£25 voucher

HIS BLOODY PROJECT GRAEME MACRAE BURNET

Rightly nominated for the ManBooker prize, this tale of a brutal triple murder in a Highland crofting community is dark, gripping and ingenious. THE DAYS OF ABANDONMENT ELENA FERRANTE

A brilliantly told, forensic description from the author of the Neapolitan Quartet of the madness a woman descends into when she and her children are abandoned by her husband. HOLD THE DARK WILLIAM GIRALDI

Cold, terrifying and literary. A tale of evil and mankind’s battle with nature. Perfect curling up, cosy winter reading.

use-

unionlearn, the learning arm of the TuC, has released a series of free, online tools in which you can test yourself on anything from maths, english and iCT skills to alcohol use, your diet, safeguarding, green skills and resilience. all you have to do is register and then choose your topic and answer a series of questions. it’s free to union members. Register and access at https://tools.unionlearn.org.uk/use-it/#/

One lucky winner will receive a £25 book or iBook token. Simply find the words which are all related to Christmas. Completed entries should be sent to Middleton Cheney by 20 January 2017 with your name and membership number filled in below.

S J SN Z X EU SK S E UB HX L D YQ G I UD L N GG V S ZO MH

Q V O R Q V I X Y Y N E T N H S Y

I V U W W L P R R V G S U I T T O

K Y V M M E X I R Y E L R F A O D

K F L A I A X H Q E R E K F E C H

R V R L T S N Y Z D B S E U R K P

CRANBERRIES ELVES FROSTY GINGERBREAD HOLLY MISTLETOE PRESENT REINDEER

E G G O O W T H K D R N Y T W I L

I R U R S H M L O G E I A S M N O

N J G F N T K J E A A T N R V G D

D E E MB U C I M H N L R A V P MW YW E Q O T S N N T S E D O S T T E F E R Q S P C B Z S G E U RW

RUDOLPH SLEIGH SNOWMAN STOCKINGS STUFFING TINSEL TURKEY WREATH

Name Membership number

Please return to: NGSU, Middleton Farmhouse, 37 Main Road, Middleton Cheney, Banbury, Oxfordshire OX17 2QT

R Z N U Q Z H G I E L S K S E J P

WhaT are your proTeCTIon needs?

✚ Mortgage protection ✚ Income protection ✚ Life assurance ✚ Term assurance ✚ Critical illness cover WhaTever your requIreMenTs, We Can heLp IFS advisers have been proudly supporting the NGSU for over 20 years; now they are part of the AFH Financial Group plc, your arrangements will remain in safe hands for the future.

reCeIve 40% of any CoMMIssIon For our work in recommending and implementing any suitable protection policy for you, the product provider will pay us a commission. Due to our unique relationship with NGSU, we are delighted to be able to pass on 40% of this commission to you. In addition to protection solutions, we can provide you with more comprehensive, unrestricted advice, and offer products and services from the entire market. For any of these services, we will share 10% of the commission. So, if you would like to discuss any financial matter, one of our advisers will be happy to assist.

Call: 03301 348 899 or email: ngsu@afhgroup.com Our office is available Monday to Friday 8am–6pm

Your home may be repossessed if you do not keep up repayments on your mortgage. AFH Wealth Management is a trading style of AFH Independent Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority. www.fca.org.uk/register. Financial Services Register no. 216704. Registered in England and Wales. Company no. 04049180. Registered Office: AFH House, Buntsford Drive, Stoke Heath, Bromsgrove, Worcestershire B60 4JE. AFH Independent Financial Services Limited is a wholly-owned subsidiary of AFH Financial Group Plc (company no: 07638831). A0782-05/16-01.