HOW TO FIX AMAZON ECHO MIC ISSUES? CALL 800-414-2180 For More Information Visit www.thedevicesupport.com
INTRODUCTION Are you facing problem in communicating with Alexa? If yes, then you might be aware of the fact that this happens due to the problem in your mic. A problem can be single or multiple depending on the nature of the fault. Today, we are going to give some suggestions to get rid of this annoying Mic problem. If you are the victim of this problem, then don’t worry just read the contents of this guide carefully?
SUPPORT FOR AMAZON ECHO After reading this post, you will be able to fix the problem on your own. In case of any problem, call at Echo support.
SWITCH OFF YOUR MIC You will find Mic on/off button on the top of Amazon echo. Just press this button for 15 seconds. You will find the ring light engrossed out the button turns red. This means your mic is off now. Enable it by long pressing again.
REBOOT OR RESET THE DEVICE In this fix, you need to disconnect the Echo from the smartphone device and from the power supply by removing the cable from it. If you find this solution working for you, then start talking to Alexa. In case this doesn’t help you, then perform rebooting function. This will erase data from the device and you are required to perform setup again after rebooting function. For more help, you can log onto Echo support link.
CHANGE DIRECTION OF MIC If you have kept a mic in such direction where it catches a voice from multiple audio sources, then you may run into Mic not listening to your voice issue. For this, the best way is to place Echo in that direction where it can listen to your voice only. It must not be affected by external noises. Try after changing the direction of your amazon echo mic otherwise, this device is loaded with an array of 7 Mic installed on the top.
MOVE DEVICE Don’t place the device near to windows at home or at a place where it can easily catch electromagnetic interference. If this happens, then you will not be able to sync well with Alexa. In such cases, Alexa will work according to its own commands rather than listening to yours. Place Echo at that spot where it can hear you crisp and clear.
TEST DIRECTION After placing Echo in the desired direction, don’t forget to check it. You can test it by asking something from Alexa. If you get the response you are looking for, then it means the mic has started working properly.
CHECK THE OS UPDATES When you update the OS version of your echo, then during the downloading process, Alexa stop responding to your query. This is normal so nothing to worry. You just have to wait for a while and try once the downloading gets finished.
RETURN YOUR ECHO If all the above-mentioned steps don’t work for you, then you are left with the last option I: e, to replace your echo. You can replace it from nearby amazon store or through online shopping page. If your product is under warranty, then the company will replace the device free of cost.
SOURCES • Amazon echo support • Echo Dot Setup • Amazon echo setup