How to Fix Kaspersky Antivirus Not Working Issues
If your Kaspersky antivirus software doesn't work, your computer isn't protected by viruses, spyware, malware, and phishing threats. You should troubleshoot Kaspersky before using your computer to download files, visit websites, and send e-mail and installers to get the program running again. Before you have effective antivirus protection, disconnect your computer from the Internet to reduce the likelihood of a security threat.
Different Ways to Fix How to Fix Kaspersky Antivirus Not Working Issues Method 1. Get new antivirus software Even if the malware is up to date, if the malware still passes your antivirus software, then it has only one job and it fails. Not all security products are the same. An independent antivirus testing laboratory will provide various test scores, from perfect to very bad. We have tested dozens of antivirus tools (you can read about our antivirus testing process here), so if you want to make changes, please read our detailed antivirus reviews to help you make best choice. Hope you will not suffer failure due to antivirus protection.
Method 2. Delete conflicting applications In addition to anti-virus programs, several other programs are known to also conflict with Kaspersky, resulting in Kaspersky not working properly or not working at all. Known conflicts include programs Better File Rename, BeTwin VS, CCleaner, and Lock Folder XP. Check the Kaspersky website for an up-to-date list of programs that may cause conflicts (link in references). If you find a program that prevents KASPERSKY from running normally on your computer, please use its uninstaller to delete the program.
Method 3. Try safe mode If your computer is infected with a virus, malware or spyware, it may prevent Kaspersky from functioning properly. Restart the computer and boot into safe mode by swiping from the upper right corner of the screen, clicking "Settings", and then selecting "PC Settings". Click "Restart Now" under the "Advanced Startup" option, click "Troubleshoot" on the "Select Options" screen, click "Startup Settings", and then click "Restart." After restarting the computer, select "Safe Mode" from the list of startup options. After Windows loads, start Kaspersky, select virus scanning preferences, and click "Start Scan" to run a virus scan. All infections found on your computer will be sent to KASPERSKY's Virus Vault for quarantine or deletion. After the scan is complete, restart the computer, boot to Windows normally, then start Kaspersky and make sure it is running normally.
Method 4. Update your virus definition Security threats are constantly changing and evolving. Kaspersky regularly releases virus definitions and program updates to detect the latest threats. If Kaspersky Antivirus Not Working properly on your computer, please make sure that you have installed the latest virus definitions and program updates on your computer. In addition, Kaspersky may not be able to remove certain viruses and malware found during virus scanning. If Kaspersky finds a virus that cannot be deleted on your computer, please check the Kaspersky website to see if you can download a specific removal tool to help complete the process (link in references).