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Informationistransmittedelectronicallyoverdistancesthroughtelecommunications.Thedatacouldtakethe shapeofvoicecalls,data,text,photos,orvideo.Thesedays,telecommunicationsareutilizedtoconnect relativelyfar-flungcomputersystemsintonetworks.Thecomputersthatrunthesenetworksdoso.
Acommunicationsnetworkisaconfigurationofcomputingandcommunicationtoolsusedtotransmitinformation betweenremotesites.
Featuringfor thisissueof are TheEnterpriseWorld's TheBestTelecommunicationsServiceProviderIn2022 thestoriesofsuchsuccessfulbusinessesthathavemadeitthrougheveryoddstormandmadeittothetop.
FortheCoverStoryreadabout-
Plintron-Adigitalcommunicationscompany,Plintronenablesbrandstoacquireandengagecustomersacrossall sixcontinents.Operatingforover14years,Plintronistheworld'slargestmulti-countryMVNA/MVNEanda leadingIoTSolutionsandCPaaSprovider Thecompanyhasintegrated143+MVNOsto40+MNOsenablingthem withinnovativemobileservicesandactivatingover165millionsubscribersaroundtheworldinmorethan31 countries.
Withavastglobalexperience,Plintronhassuccessfullybuiltacomprehensivedigitalexperienceplatformandan innovativemodelservingvariousMobileNetworkOperators,MobileVirtualNetworkOperators,theInternetof Things(IoT),andEnterprises/Brands,includingOvertheTopinnovators(OTTs).Buildingonthisexperience, Plintronhasevolvedits'MVNE'capabilitiestoacomprehensivedigitalexperienceplatformandaninnovative MVNAmodelservingMobileNetworkOperators(MNOs),MobileVirtualNetworkOperators(MVNOs),Internet ofThingsplayers(IoT/M2M),andEnterprises/Brands,includingOvertheTopinnovators(OTTs).
Plintronisnotjustthelargestmulti-countryMVNE/MVNA,butisalsothefastestgrowingcompanyasevidenced bythesubstantialincreaseintheMVNOslaunched,subscribersactivatedandcountriesserved.Plintronoffersa cloud-basedMobileVirtualNetworkEnabler(MVNE)-TelecomSaaSplatformwhichisaworld-classhighperformance,affordable,scalable,andresponsiveend-to-endsolutionwithcomprehensivefeatureslikepostpaid/prepaid&convergentbilling,5Gsupport,eSIM,andRemoteSIMprovisioningsupport,proprietarylibraryof 400+APIs,GGSNandPGWsupport,IMSandVoLTEsupport,integratedOSS/BSS/NSSsuite,AnalyticsandBI reportsupport,Campaignmanagementsupport,Loyaltyengine,multi-languagesupport,andwhite-labeledportal andappsupport.
SystematixInfotech-SystematixInfotechisaCMMILevel3appraised,globalITServicesandsolutionscompany knownforitsinnovation-drivenapproachinthefieldofinformationtechnology.With16+yearsofbusiness experienceserving900+clientsworldwide,thecompanymarksastrongpresenceintransformingandinspiring businessesandtrendsglobally Thecompanystandasareliablenamefordeliveringremarkableexperiencestoboth theircustomersgloballyaswellastotheirteammembers
SystematixInfotechencapsulatestop-notcheddigitaltransformationservicessuchasRPAConsulting,DataScience, andIoTSolutionsasidefrombusinesstechnologyservicesforenterpriseautomationandmobility.Thecompanyhas haddouble-digitgrowthsinceitsinceptionin2005.Inthelasttwoyears,theyhavebeenmaintaininggrowthof51% YoY Today,SystematixInfotechisateamof368peoplewhichhadjust6professionalsatthestart.Fromjustone smallofficeinIndia,todaytheyhaveapresencein6locations.Fromsoftwareservicesonly,todaythecompanyhas acomprehensiveportfolioofsolutionsandproductsfortheglobalmarket.
Leaders in Spotlight
FortheCoverStoryreadabout-
Plintron-Adigitalcommunicationscompany, Plintronenablesbrandstoacquireandengage customersacrossallsixcontinents.Operating forover14years,Plintronistheworld'slargest multi-countryMVNA/MVNEandaleadingIoT SolutionsandCPaaSprovider Thecompanyhas integrated143+MVNOsto40+MNOsenabling themwithinnovativemobileservicesand activatingover165millionsubscribersaround theworldinmorethan31countries.
Withavastglobalexperience,Plintronhas successfullybuiltacomprehensivedigital experienceplatformandaninnovativemodel servingvariousMobileNetworkOperators, MobileVirtualNetworkOperators,theInternet ofThings(IoT),andEnterprises/Brands, includingOvertheTopinnovators(OTTs). Buildingonthisexperience,Plintronhas evolvedits'MVNE'capabilitiestoa comprehensivedigitalexperienceplatformand aninnovativeMVNAmodelservingMobile NetworkOperators(MNOs),MobileVirtual NetworkOperators(MVNOs),Internetof Thingsplayers(IoT/M2M),andEnterprises/ Brands,includingOvertheTopinnovators (OTTs).
Plintronisnotjustthelargestmulti-country MVNE/MVNA,butisalsothefastestgrowing companyasevidencedbythesubstantial increaseintheMVNOslaunched,subscribers activatedandcountriesserved.Plintronoffersa cloud-basedMobileVirtualNetworkEnabler (MVNE)-TelecomSaaSplatformwhichisa world-classhigh-performance,affordable, scalable,andresponsiveend-to-endsolution withcomprehensivefeatureslikepostpaid/prepaid&convergentbilling,5Gsupport, eSIM,andRemoteSIMprovisioningsupport, proprietarylibraryof400+APIs,GGSNand PGWsupport,IMSandVoLTEsupport, integratedOSS/BSS/NSSsuite,AnalyticsandBI reportsupport,Campaignmanagementsupport,
Loyaltyengine,multi-languagesupport,and white-labeledportalandappsupport.
SystematixInfotech-SystematixInfotechisa CMMILevel3appraised,globalITServices andsolutionscompanyknownforits innovation-drivenapproachinthefieldof informationtechnology With16+yearsof businessexperienceserving900+clients worldwide,thecompanymarksastrong presenceintransformingandinspiring businessesandtrendsglobally.Thecompany standasareliablenamefordelivering remarkableexperiencestoboththeircustomers globallyaswellastotheirteammembers
SystematixInfotechencapsulatestop-notched digitaltransformationservicessuchasRPA Consulting,DataScience,andIoTSolutions asidefrombusinesstechnologyservicesfor enterpriseautomationandmobility The companyhashaddouble-digitgrowthsinceits inceptionin2005.Inthelasttwoyears,they havebeenmaintaininggrowthof51%YoY. Today,SystematixInfotechisateamof368 peoplewhichhadjust6professionalsatthe start.FromjustonesmallofficeinIndia,today theyhaveapresencein6locations.From softwareservicesonly,todaythecompanyhasa comprehensiveportfolioofsolutionsand productsfortheglobalmarket.
Spotless,on-timedelivery,andInformation securityistheirpriority Therefore,afterISO 9001:2015andCMMILevel3appraisal,Team SystematixInfotechisnowworkingtowards achievingISO27000.Thecompanyaimstobea 1000headcountcompanyby2022.The companyspecializesindigitaltransformation servicesandsolutions.Theirsolutionsfocuson twothings–bringingSpeedandAccuracyin businessprocesseswiththeuseofanyor combinationofnew-agetechnologies–Robotic ProcessAutomation(RPA),AI/ML,Internetof Things(IoT),WhatsAppChatbots,andBI.
st
Beingapredominant21 centuryphenomenon, MobileVirtualNetworkOperators(MVNOs)have alreadybeenthroughwavesofevolution.Thefirst everwavewasintheearly2000swhenthepenetrationof mobiletechnologywaslow,andvoicewastheprimary offering.
Thesecondwavewasduringthe2010s.Thiswasthetime whenValueaddedservicesproliferatedandwiththeadvent of3Gand4Gtherewasagrowthinmobiledataandits applications.
MVNOstriedtoservesmallersegmentsandnichesand offereddifferentiatedservicesand avarietyofcustomized Value-Added-servicesandtariffofferingswhichwere distinctfromthoseprovidedbyMobileNetworkOperators orMNOs.
Thesenewdevelopmentshavedrawnadiversesetof playersinthemobilemarketwithmanyretail,utility, banking,finance,sports,andotherconsumerbrands extendingtomobileservices.Butirrespectiveofthe numberofplayers,thesuccessdependsonintricately addressingkeyproblemsandtakingappropriatedecisive
actionstowardstheirresolutionbytheformofnewor modified offerings.
FeaturingforTheEnterpriseWorld'sthisissueofTheBest TelecommunicationsServiceProviderIn2022isPlintron,a companyprovidinginnovativemobileservicesacrossthe globe.
TheCompany
Adigitalcommunicationscompany,Plintronenablesbrands toacquireandengagecustomersacrossallsixcontinents. Operatingforover14years,Plintronistheworld'slargest multi-countryMVNA/MVNEandaleadingIoTSolutions andCPaaSprovider Thecompanyhasintegrated143+ MVNOsto40+MNOsenablingthemwithinnovative mobileservicesandactivatingover165millionsubscribers aroundtheworldinmorethan31countries.
Withavastglobalexperience,Plintronhassuccessfully builtacomprehensivedigitalexperienceplatformandan innovativemodelservingvariousMobileNetwork Operators,MobileVirtualNetworkOperators,theInternet ofThings(IoT),andEnterprises/Brands,includingOverthe Topinnovators(OTTs).
HeadquarteredinSingaporewithofficesspanningacross London,Dubai,NewDelhi,SãoPaulo,andSeattle,the companyhasestablishedstrongpartnerrelationshipsin31+ countries,withmanymoreinthepipeline.TheirGlobal Technology&SupportcenterinIndiahasallowedthemto provide24*7supporttotheclients,furtherenhancingthe clientexperience.
Buildingonthisexperience,Plintronhasevolvedits 'MVNE'capabilitiestoacomprehensivedigitalexperience platformandaninnovativeMVNAmodelservingMobile NetworkOperators(MNOs),MobileVirtualNetwork Operators(MVNOs),InternetofThingsplayers(IoT /M2M),andEnterprises/Brands,includingOvertheTop innovators(OTTs).
ChallengingtheChallenges
ThetechnologiesPlintrondealtwithwerestate-of-the-art innovativesolutionsbasedonemergingCloud-based technologies.Beinganindustrypioneer,therealchallenge wastofirstcreateawarenessabouttheproductand solutions.Commercializingandmonetizingthetechnology wasthelaterpartofthis.
we are on the verge of transforming the landscape of businesses by using current changing technology trends as we advance
Andthus,thejourneystarted,fromfirstbuildingawareness toevangelizingthetechnologyandproducts,creatingthe marketfortheservices,andmostimportantofitall, continuouslyinnovatingtomeetallcustomerrequirements.
Adedicatedteam,ahungertoemergeasthebest,and everythinginbetweenhelpedPlintrontoovercomethese challengessuccessfully
Stable,StrongGrowth
Everysteptowardssuccessteachesnewthings,andthose arewhatshapethecompany.ForPlintron,beingoneofthe pioneersintheindustry,itwasn'taneasyjourney.But certainstrategieshelpedthemgainmomentum.Thefirst wasadaptingaproduct-focusedapproach.Thenshiftthe focustoensuringtheadoptionofthelateststate-of-the-art technologiesthusensuringproductlinesremain competitiveinthemarket,hiringthebesttalentthereby bringingdedication,out-of-the-boxthinking,andcreatinga conduciveworkenvironmentthatempowersemployees.
Stepping up, challenging the challenges and consistent innovations have made us the world leaders in the MvNA/E-Business of empowering the mobile virtual network operators worldwide.
PlintronGroup'shands-onexperience,industryknowledge, andstrategicbusinessapproachhavealsoledtorapid growthastheteamexcelledinunderstandingthenittygrittyofeachprojectalongwiththerightmarketresearch.
Beingagileinthechangingdigitalworldisakey differentiatorbetweenPlintronandtherestoftheMVNA solutionproviderswhichhascontributedtothePlintron growthstory.
HowHavetheGraphsChanged?
Plintronisnotjustthelargestmulti-country MVNE/MVNA,butisalsothefastestgrowingcompanyas evidencedbythesubstantialincreaseintheMVNOs launched,subscribersactivatedandcountriesserved. Plintronhadactivated50millionsubscribersin2015,75
millionsubscribersin2016,andby2021hadcrossedthe 150millionsubscriberstallyandiscurrentlyat165 millionplussubscribers.Thecompanyalsolaunched morethan143MVNObrandsin31+countries.
Thesheercommitmenttoexcellence,innovation, customercentricity,qualityfocus,flexibility,and ownershipisthereasonwhyPlintronhasbeenA1inthe gamefromthestart.Havingbuiltawell-experienced teamacrosstheglobe,Plintronendeavorsinenhancing existingvalueanddevelopnewandinnovative solutions.
FourteenyearsofrapidgrowthgivesPlintronleadership inthetelecomindustry.Commandingthelargestglobal presenceinitsareaofbusiness,thecompanyleverages itsmulti-countrynetworktostayaheadofthecurve.
Thisfocusoncreatingthebest-fit&innovativesolutions forclients,providingthemaccesstoadvanced technology,acomprehensivescalableandflexible cloud-basedplatform,andhavingastrategicapproach hashelpedPlintronreachnewheightseachyear
TheProductsandServices
Plintronoffersacloud-basedMobileVirtualNetwork Enabler(MVNE)-TelecomSaaSplatformwhichisa world-classhigh-performance,affordable,scalable,and responsiveend-to-endsolutionwithcomprehensive featureslikepost-paid/prepaid&convergentbilling,5G support,eSIM,andRemoteSIMprovisioningsupport, proprietarylibraryof400+APIs,GGSNandPGW support,IMSandVoLTEsupport,integrated OSS/BSS/NSSsuite,AnalyticsandBIreportsupport, Campaignmanagementsupport,Loyaltyengine,multilanguagesupport,andwhite-labeledportalandapp support.
MVNEour platform is elastic, scalable and all its products are scalable with attention to detail. Ensuring scalability for a business leads to sustainability and helps it perform efficiently even under intense pressure.
MVNA
Plintron'sinnovativeMVNAmodelincludestheMVNE platforminadditiontowholesaleairtimecontract, readymaderoamingarrangements,SIMsupport,anda franchisingmodelwhichincludesGo-to-Marketsupport andcustomercaresupportforthebrandedmobileservice providers(MVNOs)supported.
BeingaCustomisableMobileNetwork,Plintron'sMVNA modelofferedasTelecomasaServiceenablesenterprises andbrandstolaunchtheirownbrandedmobiletelecom servicesfortheirconsumerbasewhichisattractivetoany brandhavingfootfallsofmorethan5000attheirstores.
CPaaS
PlintronCPaaSisaplatformforcompaniestosimplify communicationandenablemeaningfulconversationswith theircustomersusingpersonalisedmessages,voice
services,andAI-poweredchatbots.Theaward-winning platformoffersflexibleAPIsandalowcodeplatform experiencethroughaneasy-to-usedrag-and-dropflow buildertoautomatecustomerjourneysacrossindustriesand usecases.TheOmnichannelplatformenablescustomersto engageusingtheirpreferredchannels-SMS,Voice, Chatbot,Email,Whatsapp,and14+otherOTTchannels, andisbuiltonglobalinfrastructuretosupportmulti-country requirementsofcompanies,atscale.
IoT
PlintronoffersIoTconnectivityservices,IoTSIMcardsin avarietyofformfactorsandIoTConnectivityManagement Suitewhichallowsbusinessestoeasilyview,monitor, manageandcontroltheirIoTSIMcards.Usingasingle login–managementofallSIMcardsispossible.
CustomerCommunication,Scalability,and Sustainability
Efficientcustomercommunicationalwayshelpstodeepen
We have expanded to 6 new geographies in the last 12 months.
engagement,increasetheshareofwallet,boostyour reputation,andcanalsoinvitenew,excitingideasfromthe mosthonestsourceoffeedbackatyourdisposal–your customers.
Allinall,aconstructivelylaidoutcustomer communicationsplanplaysavitalroleinboostingloyalty andretentionofbusiness.Ongoingcommunicationwith existingcustomersisafantasticwaytokeepthemengaged withyourbrand.
Bykeepingintouchwiththemviasocialmedia,e-mail campaignsetc.youcancultivatealoyal,engagedfollowing –whichmeansyou'reinanoptimalpositionwhenit'stime forthemtore-purchaseyourproductorrenewtheir subscription.
Plintronhasadedicatedqualitymanagementteamanda strongfocusonqualityandformeetingSLAs.Ithasa24*7 deliverycentertosupportallitsglobalpartnersandhas constantcommunicationwithitscustomersforfeedback andtotakecorrectiveactionifrequired.
Thecompanyensuresthattheservicesarehighlyreliable
byitsfocusonquality,riskmanagement,resource management,rigidcompliance,andproblem-solving nature.
TheNextBigThing
Plintronkeepsonaugmentingitsexistingsolutionlike theMVNEplatformwiththelaunchofnewfeatureslike eSIMsupport,remoteSIMprovisioningandwhite labeledappsupport.
PlintronisalsolaunchingnewservicesundertheCPaaS umbrella.
Thecompanyintendstolaunchseveralnewproductsand servicesbymakinguseofthelatesttechnological innovationsandalsohiringtheappropriatetalent.
MohanKumarSundaram-LeadingtheWay
Chairman&Co-Founder,Plintron
MohanKumarSundaram,Chairman,andco-founder,of Plintron,isanentrepreneurwithmorethan30yearsof experience,andanIndustrythoughtleaderinCloud CommunicationPlatformsforWirelessMobileand connecteddevices.InhisroleasChairmanofPlintron,he isresponsibleforbuildingthe1000+strongtechnology teamwhichdevelopedandisalsolookingafter internationalbusinessdevelopment.
InhisLeadershiprole,heisresponsibleforenabling businesseswithproducts/servicesforadditionalrevenues andoptimizingcostsbynetworksharingandoffshoring.
Hisexpertiseistobringthebusinessfocusontechnology andservicedelivery.Hehaswidespreadinternational businessexposurewithexperienceworkingwithvarious countries'regulatorsandnetworkserviceprovidersin formulatingthefullmobilevirtualnetworkoperator [MVNO]modelandnetworksharingcommercialization.
Inhispreviousroles,hehasworkedinmanagement positionsforlargeinternationalgroupsandpubliclimited companiesintheareasofNon-BankingFinance, Construction,Investments,Telecom&IT.Hisotherarea ofspecializationincludesSecurity,M2M,andSmart Devices.
MohanwasrecentlyhonoredwiththeGlobalIndianof theYear2020-21Award,byAsiaOne.Heisalso conferredmembershipoftheprestigiousForbesCouncil in2019andisanactivethoughtleaderintheindustry