The Best Franchises To Buy in 2023

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W W W . T H E E N T E R P R I S E W O R L D . C O M | A M E R I C A S E D I T I O N | M A R C H 2 0 2 3
IN 2023 Healthcare That Puts You First
THE BEST FRANCHISES TO BUY
Ken Lee | CEO

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F r o m E d i t o r ’ s D e s k

Franchisingisthekindofabusinessmodelthathascreatedastirinthismodernworld.And whynot!Withmultiplebenefits,itisoneofthebusinessesthatwithafixedmodulecanalso generategoodrevenue.Andtostartwithitall,franchisingisalsoabusinessmodulethatcan bemuchsaferandlessrisky.Itisunlessthefranchisordecidedtochooseadifferentstructure.

Andforthosewithahungertogrow,boththefranchisorandthefranchisee,thisprovestobethebest business,asitguaranteesgrowthineveryaspect.

FeaturingforTheEnterpriseWorld’sthisissueofTheBestFranchisestoBuyin2023arethestories ofsuchfranchisors,whohavehelpedandinspiredmanytostartabusiness.

Forthecoverstory,readabout-

“Look Younger. Feel Better. Live Your Best Life.”

PÜRLIFEMedicalispoisedtobringaboutarevolutioninthefieldsofdiagnostics,biotechnology, andregenerativemedicine.TheEnterpriseWorldisproudtointroduceittoTheBestFranchisesTo Buyin2023.

PÜRLIFEMedicalisafranchisethatpartnerswithdoctorsandotherhealthandwellnessproviders toofferadd-onservicessuchaspainmanagementanti-aging&aestheticstreatments,neuropathy treatment,weightloss,hormonetherapy,andmore.Thefranchisemodelfillsanicheinthemarketby providingaffordable,relevantbrick-and-mortarregenerativewellnesstreatmentsandprotocols.

Withitsrangeofcutting-edgetechnologiesandpersonalizedtreatmentprotocols,thefranchiseis uniquelypositionedtoprovideinnovativesolutionstoavarietyofhealthcareissues.

GrandWelcomeisarapidlyexpandingfranchisebrandintheshort-termvacationrentalsector, providingfull-servicepropertymanagementtobothownersandvisitorsofshort-termrental properties.TheEnterpriseWorldisproudtointroducethecompanytoTheBestFranchisestobuyin 2023.

E d i t o r ’ s D e s k

In2009,BrandonEzra(FounderandCEO)establishedGrandWelcome,apropertymanagement companythatcurrentlyoverseesshort-termvacationhomesin16statesthroughouttheUS.Despite hishumblebeginningsasanoutdoorenthusiast,Brandon’sloveforthenaturalworldmotivatedhim toinvestintheindustry.

Thishasledtothegrowthofhisbusinessintooneofthemostprominentpropertymanagement companiesintheMammothLakesarea.Startingwithalimitednumberofcondominiums,Brandon’s visionandentrepreneurialspiritpropelledtheestablishmentofGrandWelcome. Shalmali

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This list is NOT a ranking. The companies on listed in magazine serve different aspects of the market, making ranking them in any order except revenue impossible and unfair. We try to bring a perfect platform for business organization to showcase their valued products/ services.
Designer
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Forthecoverstory,readabout-

“Look Younger. Feel Better. Live Your Best Life.”

PÜRLIFEMedicalispoisedtobringaboutarevolutioninthefieldsof diagnostics,biotechnology,andregenerativemedicine.TheEnterpriseWorld isproudtointroduceittoTheBestFranchisesToBuyin2023.

PÜRLIFEMedicalisafranchisethatpartnerswithdoctorsandotherhealth andwellnessproviderstoofferadd-onservicessuchaspainmanagementantiaging&aestheticstreatments,neuropathytreatment,weightloss,hormone therapy,andmore.Thefranchisemodelfillsanicheinthemarketbyproviding affordable,relevantbrick-and-mortarregenerativewellnesstreatmentsand protocols.

Withitsrangeofcutting-edgetechnologiesandpersonalizedtreatment protocols,thefranchiseisuniquelypositionedtoprovideinnovativesolutions toavarietyofhealthcareissues.

GrandWelcomeisarapidlyexpandingfranchisebrandintheshort-term vacationrentalsector,providingfull-servicepropertymanagementtoboth ownersandvisitorsofshort-termrentalproperties.TheEnterpriseWorldis proudtointroducethecompanytoTheBestFranchisestobuyin2023.

In2009,BrandonEzra(FounderandCEO)establishedGrandWelcome,a propertymanagementcompanythatcurrentlyoverseesshort-termvacation homesin16statesthroughouttheUS.Despitehishumblebeginningsasan outdoorenthusiast,Brandon’sloveforthenaturalworldmotivatedhimto investintheindustry.

Thishasledtothegrowthofhisbusinessintooneofthemostprominent propertymanagementcompaniesintheMammothLakesarea.Startingwitha limitednumberofcondominiums,Brandon’svisionandentrepreneurialspirit propelledtheestablishmentofGrandWelcome.

E A D E R S I N S P O T L I G H T

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24 48 64 UPSHOT CASE STUDY Review New York city How Tesla is reinventing the Wheel of Sustainability CCT ContactPro® 36 Profile Grand welcome 58 blog 10 War Memorials in the U.S.
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Ken Lee | CEO
R S T O R Y
Healthcare That Puts You First www.theenterpriseworld.com | 13

“Look Younger. Feel Better. Live Your Best Life.”

PÜRLIFEMedicalispoisedto bringaboutarevolutioninthe fieldsofdiagnostics, biotechnology,andregenerative medicine.TheEnterpriseWorldis proudtointroduceittoTheBest FranchisesToBuyin2023.

PÜRLIFEMedicalisafranchisethat partnerswithdoctorsandotherhealth andwellnessproviderstoofferaddonservicessuchaspainmanagement anti-aging&aestheticstreatments, neuropathytreatment,weightloss, hormonetherapy,andmore.The franchisemodelfillsanicheinthe marketbyprovidingaffordable, relevantbrick-and-mortar regenerativewellnesstreatmentsand protocols.

Withitsrangeofcutting-edge technologiesandpersonalized treatmentprotocols,thefranchiseis uniquelypositionedtoprovide innovativesolutionstoavarietyof healthcareissues.

OneofthekeyareaswherePÜR LIFEMedicalisdrivinginnovationis inthefieldofdiagnostics.The franchiseutilizesarangeofadvanced technologiestoprovideaccurateand precisediagnoses,includingPür Scan,anon-invasivetwo-minutetest utilizingfourvettedtechnologieswith engaging3Dimagesthathelpeducate andencouragehealthychoicesto improvehealthandreducetherisks ofcertainchronicdiseasesand conditions.

Thistechnologyallowsdoctorsto identifyunderlyinglifestyleissuesthat maybecontributingtochronicpain, stressandfatigue,cardiovascular,and otherriskfactors,allowingthemto developtreatmentplansthatare personalizedtotheindividualpatient.

TheservicesofferedbyPÜRLIFE Medicalhaveapositiveimpactonthe communitybyimprovingthelivesof individualswhobenefitfromthem,as wellastheprofessionalsproviding them.Thefranchisealsocreates opportunitiesforaspiringbusiness ownerstoinvestinabroadsetof productsandservicesthatturnsheads andimpresses.

Thefranchisemodelisespecially relevantinthecurrenthealthcare landscape,wherechronicdiseasesare responsibleforsevenoutoftendeaths intheUnitedStates,androughlyhalfof thepopulationhasbeendiagnosedwith achronicillness.

Thepreventivehealthtechnologiesand measuresofferedbyPÜRLIFEMedical canhelppatientsdevelopconsistent healthyhabits,potentiallysavingthem andtheirinsuranceprovidersfrom expensivehealthcarecostswhile providingbetterpatientoutcomes.

PÜRLIFEMedicalfranchiseeshave accesstoarangeofservicesand technologies,includingPürLight Therapy,PürScan,Regenerative BiologicsPürBioenergetic Microcurrent,PürWaveTherapy,Pür IV,PürWeightReleaseandNutrition,

HormoneTherapy,RemotePatient Monitoring,andPürSupplements.

Thefranchisemodelisexpanding rapidly,withAreaRepresentatives (RegionalDevelopers)and Single/MultipleunitFranchise opportunitiesavailablethroughoutthe USandinternationally.Outof60US regions,25havealreadybeenacquired byAreaRepresentatives,with10more duetobeawardedbyQ12023.This accountsfor500+licensestobe developedoverthenext2-5years,with 23clinicscurrentlyindevelopmentand undercontract.Thegoalistoaward80120morelicensesbytheendof2023.

Inadditiontoofferingauniqueproduct andfillinganicheinthemarket,PÜR LIFEMedicalalsohasapositiveimpact onveterans.Thefranchiseprovides regenerativewellnesstreatmentsthat canpotentiallyimprovethequalityof lifeforveteranssufferingfromchronic pain,jointissues,andotherconditions.

Itsgoalistosharethemostloved healthcareexperiences.KenLee,the AreaRepresentativeandCEOofPÜR LIFEMedicalHoustonadds,“An exampleiswhenarecurringcustomer needsanappointmentat3PMona Fridaywhenavailabilityhasbeen bookedfordays. Ourcustomer conciergewillcallothercustomersand seeifthereisanopportunitytomove theirappointmentorfindspaceina nearbylocation.”

Thiscommitmenttocustomer satisfactionandrelationship-buildingis

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atthecoreofPÜRLIFEMedical'sgoal todeliverthemostlovedhealthcare experiences.Thefranchiserecognizes theimportanceofcreatingpositiveand lastingconnectionswithitscustomers, andthisapproachhashelpedtosetit apartfromotherhealth&wellness providers.

Thefranchiseoffersarangeof regenerativewellnesstreatmentsand protocolsthatfillauniquenicheinthe market.Thefranchisemodelcreates opportunitiesforaspiringbusiness ownersandhasapositiveimpactonthe communitybyprovidingbetterhealth outcomesandpotentiallysavingpatients

andinsuranceprovidersfromexpensive healthcarecostsinthelongrun.

Themanbehindthecurtains

Entrepreneurshavearesponsibilityto multiplestakeholders,includingour families,employees,andcustomers. Whenbuildingandgrowingabusiness, it'simportanttorecognizeandprioritize theneedsofeachgroupinordertofind abalancethatworksforeveryone.

Findingahealthybalancebetween businessandfamilylifeiscrucialfor long-termsuccessandhappiness,both personallyandprofessionally Additionally,entrepreneurshavea responsibilitytotheiremployeesand customers.Thisinvolvesproviding qualityproductsorservices,treating employeeswithrespectandfairness, andcreatingapositivework environment.

Byprioritizingtheneedsofemployees andcustomers,entrepreneurscanbuild astrongreputationandaloyalcustomer base,ultimatelyleadingtogreater successandgrowthforthebusiness.

O V E R S T O R Y

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Whenitcomestogreatentrepreneurs andleaders,KenLeeisashining example.Throughhisvision,passion, anddedication,hehasbuilta successfulbusinesswhilealso prioritizingtheneedsofhisfamily, employees,andcustomers.Asaresult, hehasearnedtherespectand admirationofthosearoundhimand continuestomakeapositiveimpacton thebusinessworld.

Ken'sextensiveexperiencein healthcareasaleaderandpatienthas preparedhimfortheroleofArea Representativeand CEOofPÜRLIFE MedicalHouston.Hehasheld positionssuchasCIOforamulti-state healthsystem,aseniorleaderin multipleFortune500companies,and anentrepreneurinstartupcompanies, includinganearly-stageventurecapital company.

KenhasalsobeenrecognizedasaTop 50TechVisionaryandquotedin healthcarepublicationssuchasModern HealthcareandBecker'sHospital Reviewforhisleadershipinthefield. Ken'spassionforimprovinghealthcare stemsfromhisownhealthcarejourney. Heandhiswifehavedealtwithher severecaseofCrohn'sandLyme diseasesfor25years.Theirexperience ledthemtofindhealthcarelackingin bothconsumerexperienceand alternativesbeyonddrugsand surgeries.

Despitefollowingacceptedpractices alignedwithpayorguidelines,these solutionsdidnotcurethediseaseor symptoms.Kenwasfortunatetofind holisticproviderstohelphiswife defeatCrohn'sandLyme,leadinghim toprovideaneasierpathforconsumers tousealternativetherapiestolivea betterlifethroughPÜRLIFEMedical.

Kensays,“Istartedaservices companywhichwasfundedbyventure

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capitalandstartedthepathtowardsan IPO. Unfortunately,wewerecaught upinthedot-comcrashin2002. I've alsohelpedcompanieslargeandsmall startandmaturenewbusiness ventures. I'velearnedthatbusinesslife isfullofsurprisesandourabilityto listen,learnandpivotaroundobstacles helpsourpersonalgrowthandenables success.”

Hewantedtoincorporatethelatest technologiestoenableinformed, preventative,andalternativetreatments forthoselookingforabetterqualityof life. Heisexcitedaboutlaunching RemotePatientMonitoringtopartner withphysiciansinleveragingAI (artificialintelligence)foradvanced monitoringandpredictivehealth management. PÜRLIFEMedical continuestodevelopnewservicesto helppeoplelivetheirbestlives.

GettingtoknowKenLee

Ken,anavidreader,hasaselectionof preferredbooksonhisbookshelf,but thereareafewthatholdaspecialplace forhim.Aswithmanyinthe healthcareindustry,theBibleisa favoriteread,providingasenseof calmandassuranceduringtheupsand downsofentrepreneurshipandpatient care.

Oneofhisfavoriteleadershipbooksis TheSpeedofTrustbyStephenMR Covey,whichemphasizesthe importanceoftrustanditsfourcores: integrity,intent,capabilities,and results,inbuildingstrongrelationships withemployeesandcustomers.

Kenfindsinspirationinaquotefrom SteveJobs,"Yourworkisgoingtofill alargepartofyourlife,andtheonly waytobetrulysatisfiedistodowhat youbelieveisgreatwork."

Kenchoosestoseethebestinpeople andaspirestocertaintraits,suchas SteveJobs'visionaryapproachto

O V E R S T O R Y

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C

creatingessentialproductsandintegratingform,fit, andfunctionintoart,aswellasJackWelch's leadershipmasteryinplacingtherightpeopleinthe rightpositionsandhelpingthemsucceed.

Takinginspiration

Healthcareisataturningpointasconsumersbecome moreinvolvedintheirhealthjourneys.Risingcosts, accesstoinformationthroughtheinternet,and consumerdemandforexperiencessimilartoAmazon, Uber,andAirbnbhaveledtraditionalhealthcare companiestosearchforwaystomeetconsumers' needs.TheUnitedStatesspendsonaveragetwiceas muchonhealthcareasotherwealthycountries,yetits healthcarequalityrankslast.

PÜRLIFEMedicalhasthepotentialtomake significantimprovementsinhealthoutcomesand reducehealthcarecostsbyofferingpersonalized holisticcarethroughtheuseofcutting-edge technology TheWorldHealthOrganizationclassifies 65-80%ofglobalhealthcareservicesasalternative medicine,andintheUS,alternativemedicineis projectedtogrowfourfoldfrom2021to2028.

PÜRLIFEMedicaliswell-positionedtoridethewave ofdisruptiondrivenbyconsumerizationand technologyinhealthcare.

Thevigilantstrategy

Kenbelievesthatconstantlylookingbackisaneed, notastrategy.Operationalexcellenceandalignment tostrategyrequireconstantvigilance,andstrategy needstofocusongoalsandbuildalignmenttothose goals.

Thekeytothrivinginacompetitivemarketisgiving consumerswhattheywantwithloveandprofits,and executioniscritical.Puttingtherightpeopleinthe rightplace,alignedwiththemission,andenabling themtoflourishisnecessarytoofferthemostloved health,careservices.

ForKen,teamworkisthekeytosuccess,allowingfor planning,learning,execution,andhavingfuntogether inachievingthecommonmission.

Roadblocksontheway

Inthebusinessworld,differentsectorsandindustries havetheirownuniquerequirementsandchallengesto navigate.Whileeachbusinessstrivestomaintainthe C O V E R S T O R Y | March 2023 18

qualityofitscustomerrelationships, brandimage,andemployee satisfaction,therearecertainissues thatcanhaveasignificantimpactonits success.

Kenadds,“Oneofthechallengesthat PÜRLIFEMedicalfacedwascreating awarenessintheUSmarketaboutits strongservicedifferentiators.The company'svaluepropositionandbroad innovativehealthandwellnessservices hadthepotentialtoimprovehealth outcomesandreducehealthcarecosts, andeffectivecommunicationwas crucialtostandoutfromcompetitors.”

Overcomingsuchobstaclesand effectivelysetthemselvesapartfrom competitorsenablesPÜRLIFE Medicaltosucceedinthehighly competitivehealthandwellness industry.Ultimately,businessesthat areabletonavigatethesechallenges andsuccessfullydifferentiate themselvesaremorelikelytothrive andachievetheirgoals.

Stemsofsuccess

Thewellnessindustryhasexperienced significantgrowthduringandpostpandemic,withafocusonoptimal wellnessratherthanjustsurvival.This trendisnotlimitedtohealth enthusiasts,aspeopleseek personalizedandintegrativehealthcare options.

Theprevalenceofchroniclifestyle diseasesworldwide,duetosedentary lifestylesandbusyschedules,hasalso driventhisgrowth.Wearabledevices arefurtherboostingthemarket.PÜR LIFEMedicalisopening18new clinicswithinthenextsixmonthsand continuingexponentialgrowthwith newfranchisees.

Teamforthewin

Kenhasbuilthiscareerbydriving changethroughbuildingnew

businessesandfixingexistingones.He looksforindividualswhothrivein high-risk,high-pressuresituationsand prioritizeteamworkoverindividual success.

Toensurealignmentwiththemission, Ken'smanagementapproachfocuses onexceptionalcoachingandtopquartileperformanceforemployee engagementandsatisfaction. Additionally,havingfunisapriorityat PÜRLIFEMedical,andthecompany offersgreatpayandexceptional benefitstosupportthisgoal.

Settingitapart

Thehealth&wellnessindustryisa rapidlygrowingmarketworth$5.2 trillionglobally,outpacingthegrowth oftheeconomy Whiletherearemany regenerativeclinicsintheindustry, PÜRLIFEMedicalsetsitselfapartas afunctionalandaestheticmedicine center.

Itfocusesonidentifyingand addressingtherootcauseofsymptoms, ratherthanjusttreatingthemwith medication.Byusingproven techniquesandscience,theyhelp patientsachievelong-lastingresults andavoidtheescalationofsymptoms orthecreationofnewones.

Theincreasingprevalenceofchronic lifestylediseasesworldwide,suchas diabetes,bloodpressure,andcancer, drivenbysedentarylifestylesandbusy schedules,hasencouragedpeopleto adoptvarioushealthcareactivitiessuch asyoga,meditation,andathletics. Additionally,thegrowingtrendof usingwearabledeviceslikefitness bandsandtrackersisprovidinga furtherboosttothemarket.Rapid urbanization,risingdisposable incomes,andanincreaseinhealthconsciousconsumersgloballyare expectedtofuelthemarket'sgrowthin thefuture.

Services

PÜRLIFEMedicalhasmade significanteffortstobring revolutionarytechnologiesfrom aroundtheworldtoprovideaunique integrativeandsynergisticapproachto healthandhealing.Itscomprehensive approachisunmatchedintheindustry, offeringarangeofservicesunderone roof.Thecompanyhassetthe foundationforatruerevolutionin modernhealthcare.

1.PÜRScan

ThePÜRSCANisasafeandnoninvasive3Dfull-bodyscanthat determinestheoverallhealthand functionofmultiplebodysystems, usingfourtechnologies:bioimpedance,galvanicskinresponse, heartratevariability,andpulsewave analysis.

Itprovidesaglobalwellnessview includingriskfactorsandunderlying reasonsforhealthissues.Allnew patientsstartwithPÜRSCANto establishabaselineofhealth,and subsequentvisitsusethescanto monitortreatmentprogress.

2.BloodWork

Basedontheimmediateresultsofthe PÜRLIFEcoretestsandinformation gatheredduringtheofficevisit,the physicianmayordercustomlaborders, includinggenetictestingformoreindepthhealthinsights.

3.PÜRBioenergeticMicrocurrent

Microcurrentofferspainreliefand rapidhealingtodifferentpartsofthe bodythroughneural-electro stimulation.Thisproprietary electrotherapyopenscellular communicationandrestorescellsto theirproperelectricalcharge, triggeringself-healingandATP production.Thetreatmentreducespain

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andinflammationthroughoutthebody andoftenprovidesimmediaterelief.

4.PÜRRegenerativeBiologics

Biologicsusesbiomedicaltechto triggerthepatient'sownstemcellsto regrowdamagedtissueinspecific areaslikethekneeorshoulder The treatmentsprovideabreakthroughin medicalscienceofferingsolutionsto degenerativeailmentsandaviable alternativetosurgeryoropioidpain management.

5.PÜRWeightRelease

PÜRLIFEMedicalunderstandsthata one-size-fits-allapproachtonutrition andweightlossdoesnotwork. Tailoringaprogramtomeetapatient's individuallikesandneedsisessential forsuccess.Theycombinethelatest

scientificresearchwithsimpleand effectivetechniquestoofferaweight losssystemthataccommodatesthe needsofallourpatients.

6.PÜRWaveTherapy

PÜRWaveusesacousticwavesto improvebloodflowinspecificareasof thebody,triggeringneovascularization. Thistherapyhasbeeneffectivein treatingvariousconditionssuchas heartdisease,jointinflammation,and sexualdysfunction.

Byinducingmicrotraumainthe affectedtissue,thebodyinitiatesits ownhealingresponse,leadingtothe formationofnewbloodvesselsand improveddeliveryofnutrients.The repairprocesscanultimatelyrelieve painandaddresstheunderlying conditioncausingit.

7.PÜRLight

Redlighttherapyisclinicallyproven lighttherapythatregeneratesthebody atacellularlevel.Thistreatment exposesthebodytooptimallevelsof redornear-infraredlight,whichis absorbedbythemitochondriato producemoreenergyandpromote healinginskinandmuscletissue. Unliketanningbooths,PÜRLIGHT usesexceptionallylowlevelsofheat anddoesnotexposetheskinto damagingUVrays.

8.PÜRSupplements

PÜRLIFEMedicaloffersasuperior lineofnaturalsupplementsthatare effectiveanddesignedtoprovidethe bestnutritionalsupport.With thousandsofnutraceuticalsavailable, choosingeffectivesupplementscanbe challenging,butPÜRLIFEMedical's teamofresearchers,formulators,and physicianshavecraftedasupplement linethatishighlyeffectiveandofthe highestquality

PÜRLIFEMedicalbelievesinthe adage,letfoodbethymedicineand medicinebethyfood.Supportingthe bodywithpropernutritionandeating habitsiscrucialtoamplifythebenefits oftheirprotocolsandprocedures.Most illnessesarecausedbyapoordietand canberesolvedbyeliminatingtoxins andprovidingcellswiththeproper nutrients.

Theyofferpersonalizedeatingplans basedonbloodtypeandspecifichealth conditions,whicharegroundedin soundprinciplesofnutritiontosupport healing.

Thecompanyaddresseshormone imbalance,amajorcauseofillness, andacontributingfactortomany

9.Nutrition
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10.HormoneTherapy

healthissues.Theimpactofhormone levelsonthebodyisoftenoverlooked, butPÜRLIFEprovidestestingand solutionsforlowhormonelevels.Their hormonetherapiescanaddressissues likelowsexdrive,menopause,lackof energy,anderectiledysfunction.

11.IVTherapy

PURLIFEMEDICALoffersIV therapiestoquicklydelivervitamins, minerals,andothersupplementstothe bloodstream,bypassingthedigestive system'sfiltrationprocess.Thistherapy benefitspatientswithautoimmune disorders,recentillnesses,surgery recovery,andthoseseekingimproved wellness.

Thetreatmentispersonalizedwitha rangeofoptions,includingIVs, boosters,tests,andsupplements,tofit individualneeds.PURLIFE MEDICALstrivestohelppatients sustainlong-termwell-beingatan affordablecost.

Astepahead

PÜRLIFEMedical'sMedicalAdvisory Boardcontinuouslyreviewsand incorporatesthelatestandbest treatmentstoimprovecustomers'lives. Physiciansandmid-levelprovidersare attractedtothecompany'sbusiness model,whichallowsthemtoadd revenuestreamsandnewpatients, buildingrelevanceandfinancialequity

Thecompanyhasrecentlyadded RemotePatientMonitoring(RPM), whichinvolvescollectingand analysingpatientphysiologicdatato developandmanagetreatmentplans forchronicand/oracutehealth illnessesorconditions.

Theireasy-to-usesystemsupports improvedclinicaloutcomesandis highlyprofitablewithminimalupfront risk.Thecompanyprovidesvaluable clinicalandworkflowtipsforsuccess,

includingidentifyingqualifying patientsforreimbursementand determiningthebestworkflowsand clinicalandfinancialbenefitsfor practices.

VisionforaSustainableFuture

PÜRLIFEMedical'svisionfora sustainablefutureisrootedinthebelief thateveryonedeservesaccesstothe highestqualityofhealthcareand wellness.Theorganizationstrivesto createaworldwherehealthand

wellnessarenotjustprivileges reservedforthewealthyorprivileged few,butabasicrightaccessibletoall. C O V E R S T O R Y

Inthisregard,PÜRLIFEMedicalis committedtoprovidingaffordableand accessiblehealthcareservicesto everyone,regardlessoftheir socioeconomicstatus,age,gender,or ethnicity Theorganizationbelieves thatthekeytoasustainablefuturelies inempoweringpeopletotakecontrol oftheirhealthandwell-being.

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THE BEST CITY TO LIVE, LOVE & DREAM www.theenterpriseworld.com | 25

NewYorkCity!Justthename makeseyessparkle,dreams biggerandeverythingmuch merrier Withanoverwhelmingamount ofopportunities,toanartist,awriter,a banker,anengineer,younameitand NewYorkhassomethinginstorefor you!

Beforewediveintotheextravagant cultureofNewYork,letusfirst understand-

Whataresomegeographical featuresofNewYorkCity?

NewYorkCityislocatedononeofthe world'slargestnaturalharbors,which extendsintotheAtlanticOcean.It

What is the history of New York City?

17th Century New York

comprisesoffiveboroughs,eachof whichextendswitharespective countryofthestate.Thefiveboroughs are-

Ÿ BrooklynortheKingsCountry

Ÿ QueensortheQueensCountry

Ÿ ManhattanortheNewYork Country

Ÿ TheBronxorBronxCountryand

Ÿ StatenIslandortheRichmond Country

ThemetropolitanofNYCmakeupthe premiergatewayforanylegal immigrationtotheUnitedStates.The

vastmajorityofpeoplepouringinfrom overtheworldhavemadeNewYorka culturalcapital,withawhopping800 languagesspokeninthecity,akindof linguisticdiversitythat'shardtofind anywhereelse.

Thecityisahometomorethan3.2 millionresidentsbornoutsidethe UnitedStates.Asof2022,theNYC metropolitanareahadproducedan estimatedgrossmetropolitanproduct ofover$2.1trillion,toppingthelist worldwide.Withthisestimateinmind, thecityalsohousesthehighestnumber ofbillionairesandmillionairesofany cityintheworld.

The Dutch founded their rst permanent trading post

The rst black slaves arrived, who played a major role in forming the colonies.

A Wall was built to protect New Amsterdam, across Manhattan Island. The street next to it was call The Wall Street.

Giovanni da Verrazano discovered New York Harbor Henry Hudson sailed up the Hudson River Peter Minuit bought Manhattan from the Native Americans.
1524 1624 1628 1664 1609 1626 1653 | March 2023 26
The English arrived in New York.

18th Century New York

Bythistime,NewYorkhadalmostdoubleditspopulation,andthemainindustryinthecitywasthatofmilling.

The New York Gazette, the rst newspaper began its publication.

1725

1732

The rst theatre in New York was opened

19th Century New York

1754

1784

Kings College (Now Columbia University) was founded. The Bank of New York was founded.

1789

1792

George Washington took his presidential oath at Federal Hall. Trading in stocks and shares took place in and around Wall Street.

1820

The rst line of New York Subway was opened.

1904

1826

New York became the largest city in the USA with a population of 123,000. Washington Square Park was created.

New York University was founded.

1831

1845

New York City Police Force was founded.

Madison Square was opened.

1847

1851

The New York Times began publication.

1886

The Statue of Liberty was dedicated by President Grover Cleveland

First telephones were installed in NYC

1878

1872

Bloomingda le's was founded.

Frederick Law Olmsted and Calvert Vaux created Central Park.

1858

1858

Macy's was opened

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WhatisthestorybehindTheStatue ofLiberty?

“We will not forget that Liberty has here made her home; nor shall her chosen altar be neglected."

—PresidentGroverCleveland, acceptingtheStatueofLibertyon behalfoftheU.S.,October28th,1886

TheStatueofLibertystandstallinthe UpperNewYorkBay,representingthe universalsymboloffreedom.The StatueofLibertywasoriginallygifted

byFrancetotheUSAasanemblemof strengtheningfriendship,andalsoasa staunchsignoftheirmutualwishfor liberty

Overthemanyyears,ithasevolved intosomuchmore.Itisalsoregarded astheMotherofExiles,whostands strong,welcomingthemillionsof immigrants,asanepitomeand embodimentofempathy,hopeand opportunityforeveryonewhoisin searchofabetterlifeintheUSA.

RepresentingthespiritofAmerica itself,thestatueexcitesthedesirefor freedominpeopleallovertheworld.

| March 2023 28

Hereareafewinterestingfactsabout TheStatueofLibertyyoudon'twantto missouton-

Ÿ TheStatueisinspiredbyaRoman Goddess,Libertas-goddessofliberty.

Ÿ LadyLibertyoriginallywasbrownin color,beingmadeoutofpurecopper However,after1900itbeganto developagreenpatinaduetothe oxidation.

Ÿ TheStatueofLibertyusedtobea lighthouseandguidedshipsinNew York'sharbor

Ÿ LadyLibertyhasbeenstruck600 timesbyalightningbolt,butnoneof theboltshavecausedanykindof severedamagetoit.

Ÿ ThecrownofLadyLibertybears7 spikeseachrepresentingtheseven oceansandcontinentsoftheworld.

TheWallStreet-What'stheStory behindtheChargingBull?

TheChargingBullortheBigBullon theWallStreethastodaybecomethe universalsymboloftheAmerican stockmarketanditsbigbusiness.Itis alsooneofthemostvisitedand popularsightsinthecity.Touristspour infromaroundtheworldtoseethis bronzebeast.

TheChargingBullsculpturewas createdbyanItalian-Americanartist, ArturoDiModica.DiMonicacameto NYCinthe70s,andbeinginspiredby thecity'senergyheopenedastudioon

GrandStreetinthemoderndaySoHo.

DiMonicastartedworkingonthebull afterthestockmarketcrashof1987, wherehefeltheowedsomethingtothe Americansforsograciouslyaccepting himandsupportinghiscareerasa sculptor.

Hepaidawhoppingsumof$360,000 ofhisownmoneytobuildthe ChargingBull.WiththeChargingBull, hewantedtoinspirepeopletocarry throughhardtimesandcelebratethe consistencyandperseveranceofan Americanbusinessprofessional.He chosethebulltorepresenttherising marketandathrivingeconomy,which everybodywasfightingforafterthe bigcrash.

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WhatistheBestTimetoVisitthe Bull?

Unliketheothermonumentsofthecity, forexampletheStatueofLiberty, ChargingBulldoesnothaveanytickets andhasano-costadmission.TheBull standsinthemiddleofthestreet,soyou canveryeasilyvisititanytimeofthe day

Bymid-day,youcanfinddozensof peoplelinedupinfrontforasnap.So,if youwanttogazeattheBullwithout anyonepesteringtomovealong,you willhavetoshowupearlyinthe morning.

ATraveler'sTip-

Wintercanbeagoodtimetovisitthe Bull.Owingtothesnowy,chillydays youcanfindfewerpeoplearound.And ifyouarelucky,youcanalsofindthe Bullcoveredinablanketofsnow!

AlwaysToppingtheLists-

HereiswhyNewYorkCityisalways onthe'TopCitiestoLiveIn'lists-

It'sDiversity

NewYorkisregardedasoneofthemost diversecitiesintheworld.Thecityis alsosometimesreferredtoasThe MeltingPotbecauseofthenumberof immigrantsmovingherefromaround theworld.

Itsdiversityiseasilyreflectedinits food,art,music,cultureandthe neighborhoods.

HereisafunthingtodoinNYC-

YoucanvisittheTenementMuseumand exploreNYC'simmigrationhistory.You willbeabletovisitthe19thcentury tenementbuildingandlistentothe storiesoffamiliesthatlivedthere.

TheDeliciousFood

Youask'WhyisNewYorksofamous?'

Theanswerisincompletewithoutatour tothelocalculinaryculture.

NYSisafoodie'sparadise,mostly becauseofitsgloballyinspiredcuisine andalsoaheavyinfluencebymany culturesofthecity.

WonderingwhatfoodNYCisfamous for?SomeofNewYork'smostfamous foodsincludetheclassicslikethatof NewYorkbagels,NewYorkpizza,and theNewYorkcheesecake.

Becauseofitsmulticulturalnature,it alsohousesauthenticcuisinesacross theglobe.Tonameasingleplacetotry amazingdisheswouldbehard,butyou canvisittheQueensNightMarketin Queens.Inthisopen-airweekend market,youcantryfoodfrommore than100localvendors.

Smorgasburgisanotherweekend marketgenerallyfoundinBrooklyn, Manhattanandafewotherplaces.If youareinthemoodtocruisearound, enjoybeautifulsceneryoftheNew YorkCity,whileenjoyingPhilly cheesesteaks,Chinesebaobuns, Filipinostreetfood,Indonesianrice bowlsandsomuchmore,The Williamsburglocationwouldsuityou thebest.

NewYorkisalsofamousforsomeof thebestandthemostuniquerestaurants intheworld.LikeCaféSerai,where youcantastetheReubenMomos,the traditionalTibetandumplingswitha NewYorktwisttotopitoff.

Therealsoareanumberoffoodtoursin NYCwhereyoucanbeanaudienceto thestoriesofdifferentneighborhoods throughfood.Someoftheminclude-

Ÿ NYCGreenwichVillageItalian FoodTour

Ÿ NewYorkCityLowerEastSide Culture&FoodTastingsTour

Ÿ Chinatown&LittleItalyFoodFest

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TheMuseumsofNewYork

NewYorkhostssomeamazingand world-classmuseumsandmanyof themhaveafreeentry.

Ÿ MetropolitanMuseumofArt

Ÿ AmericanMuseumofNatural History

Ÿ MuseumofModernArt

Ÿ WhitneyMuseumofAmerican Artand

Ÿ GuggenheimMuseum

Thesemuseumshavethemost impressiveandawesomecollections ofartandotherhistoricalartifacts.

Broadway-ACelebrationofArt

OneofthemainreasonswhyNew Yorkissofamousistheincredible showsonBroadway!

NewYork,withtheculturallyrich anddiversevisualandperforming artsscene,isthemostcelebrated destinationsfortheatreglobally. Broadway'sstageshaveheld countlessplaysandmusicalsand someofthebestperformershave gracedthestage.

Here'satipifyoulovetoursdearly-

YoucanbookaBroadwayTheaters &TimesSquarewithaTheater Professionalexcursionanddivedeep intothehistoryandcultureof Broadway.

TheExtravagantHolidays

Therearejustafewothercitiesin theUnitedStatesthatgoalloutto celebratetheholidaysasNewYork.

ThanksgivinginNewYorkCityisa bigfestival.Macy'sThanksgiving DayParadeservesasanunofficial starttotheholidayseason,andthe tinkerlightscomeoutdecoratingthe

citywithwidesmilesandahappy spirit.

Andthencomesthebiggestfestivalof thecity-Christmas.Wehaveall watchedHomeAlone-LostinNew Yorkamilliontimesduringthe holidays,andhavebeenmesmerizedby thebeautyofthecity.Itissomething yousimplycan'tmiss.Thebeautiful windowdisplays,eventsinthecity, decorations,everylittlethingtakesthe atmospheretoanotherlevel.Watchthe cityturnintoatruewinterwonderland aroundChristmas.

Architecture

Amoderncitywithbusybrokersand aspiringstudents,youwouldthinkitis hardtofindtimetositandappreciatea beautifulbuilding.Buttheglass skyscrapers,silhouettesofsomeofthe mosticonicbuildingsliketheEmpire StateBuildingandtheChrysler BuildingmakeforNewYork's impressiveandstrikingskyline.

Ifyouwanttogetmoreknowledge aboutthecity'sarchitecture,youcan considerthefollowingtours-

Ÿ NewYorkCityarchitecturetour

Ÿ NewYorkDowntownArchitecture audiotour

Ÿ FlatironFood,Architecture& HistoryTour

Youcanalsolookoutforthe ManhattanArchitectureYachtCruise. Onthisspecialtouryoucansipon wineandbeersittingina1920s-style yachtandlistentothenarrationfrom theAmericanInstituteofArchitects (AIA).Thisisoneofthebestandmost soughtafterManhattanskylinetours available.

VibrantCulture

NewYorkishometoincredible culturalinstitutions,hasmesmerizing

artmuseumsandthefamous BroadwayTheater.Butitslegacyofa vibrantculturegoesevenfurther

NYCisalsofamousforahappening musicscene.Fromthefunkyuptown jazzclubstothepopulardowntown punkmusichistory,NewYorkhas beenknowntobeamusichub.

Addingtothat,thecityisalsooneof thefashioncapitalsoftheworld,with itsfashionrootsdatingbacktothe 19thcentury Today,thefashionscene ofNewYorkhasevolved,wherethe cityisahosttotopannualFashion

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Weeks,andalsoholdssomeof themostfamousfashiondesigner andretailerheadquartersthan anyotherUScity

Thecity'shardandfastlifestyle andthebittersweetnaturehas beenaninspirationforcountless books,movies,anditisalso amongthemostfilmedcitiesin theworld. www.theenterpriseworld.com | 33
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Leading the Way into the Future of Travel
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Brandon Ezra | CEO

GrandWelcomeisarapidly expandingfranchisebrandin theshort-termvacationrental sector,providingfull-serviceproperty managementtobothownersand visitorsofshort-termrentalproperties. TheEnterpriseWorldisproudto introducethecompanytoTheBest Franchisestobuyin2023.

In2009,BrandonEzra(Founderand CEO)establishedGrandWelcome,a propertymanagementcompanythat currentlyoverseesshort-termvacation homesin16statesthroughouttheUS. Despitehishumblebeginningsasan outdoorenthusiast,Brandon’slovefor thenaturalworldmotivatedhimto investintheindustry

Thishasledtothegrowthofhis businessintooneofthemost prominentpropertymanagement companiesintheMammothLakes area.Startingwithalimitednumberof condominiums,Brandon’svisionand entrepreneurialspiritpropelledthe establishmentofGrandWelcome.

Asistypicalofmostsmallbusiness ownersinthevacationrentalindustry, Brandoninitiallyhadtoovercomethe lackofsupportandtraining. Nonetheless,hisentrepreneurialspirit andunwaveringcommitmenttogrowth enabledhimtodevelopcutting-edge systemsthatarebothuser-friendlyand translatabletoanyoneseekingto expandtheirexistingbusinessorenter theindustryanew.

Withakeenfocusondeliveringhigh revenueforpropertyownersandtopnotchservicetoguests,Grand Welcomehasrapidlyexpandedits presenceintheUS,currentlymanaging over1500vacationrentalpropertiesin themostdesirablelocations nationwide.

Despitetheindustry'slargestplayers controllinglessthan5%ofthemarket

share,GrandWelcomehasremained asignificantforceandcontinuesto expand.

In2019,GrandWelcomelauncheda franchiseopportunity,which coincidedwiththeonsetofthe pandemic.Despitethechallenges posedbytheglobalcrisis,the franchiseopportunitysawsteady growththroughout2020and2021 andenjoyedsignificantgrowthin 2022,withatotalof47franchises awardedacross16USstatesbyyearend.

Talkingaboutthefranchisegrowth, KitSteen(VPofSalesatGrand Welcome)says,“Eachindividual franchiseownerissouniqueand special.It’sauniqueopportunityto partnerwiththem,seetheindustry throughtheireyes,andwhile mentoringorcoaching,learnfrom themaswell.”

GrandWelcomehasreceived numerouspressmentionsandawards inrecentyears,attestingtothe company’sexcellenceandgrowthin thepropertymanagementindustry.In 2022,thecompanywasnamedto Fran-Serve’sFran-tastic500List, whichrecognizesoutstanding franchiseopportunities.

Itwasalsorecognizedasoneofthe topnewandemergingfranchisesby Entrepreneurmagazine.The InternationalFranchiseAssociation awardedStevenBrown,aGrand WelcomefranchiseeinNashvilleand Austin,theFranchiseeoftheYear honor

Additionally,throughaunique partnershipwithThirdHome, vacationhomeownerscanusetheir luxurysecondhometotravelthe world.In2021,GrandWelcomewas namedtoRental’sUnited’sTop50 VacationRentalPropertyManagers

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Each individual franchise owner is so unique and special. It’s a unique opportunity to partner with them, see the industry through their eyes, and while mentoring or coaching, learn from them as well.

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intheWorld,furthersolidifyingits positionasatopplayerintheindustry Recently.GrandWelcomeofthe Ozarksfranchiseeshavewonthe FranchiseeoftheYearawardbythe IFA(InternationalFranchise Association).

TheFacebehindtheCurtain

Forentrepreneurs,achievingabalance betweengrowthandsustainabilitycan beachallengingtask.Theymust allocateresourcesequallytosupport theirteamsandclients,andavoid overextendingthemselves,especially duringtheearlystagesofgrowth.

Aperfectexampleofasteadfast entrepreneurisBrandonEzra.Foras longashecanremember,hehasbeena businessowner.Duetothelackof corporateoptionswhenhewas growingupinSouthAfrica, entrepreneurshipwasessential. Brandonhasworkedmanyjobsand triedvariousbusinessesinhisearly career.Fortunately,hestumbledupon thevacationrentalindustry,whichhas beenasignificantpartofhislifefor over20years.

Brandonaddsaboutthekey achievementsofhisentrepreneurial journey,“Itwouldhavetobebuilding afranchisethatisdoingsowelland supportingsomanycommunitiesin doingso.Imeasuresuccessbyhow ourfranchiseesaredoing.Ithinkthat shouldalwaysbethehallmarkofany franchisor.”

BrandonbeyondtheCabin

Brandonisanavidreaderwhohasa loveforbooks,andamonghis collectionofpreferredbooks,hehasa currentfavorite,TheOneThing.This bookhascaughthisattentionbecause ofitsdiscussionontheimportanceof focusandresilience,twoqualitiesthat hebelievesareessentialforsuccessin entrepreneurship.

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Stay focused on your health, your family, and your business. Do your best to not let outside influences affect your decision-making and try and overextend yourself.

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Asanentrepreneurhimself,Brandon knowsthechallengesofstaying focusedandremainingresilientinthe faceofadversity.Heunderstandsthatit takesdedicationandperseveranceto achievesuccessandthatthesequalities arewhatdifferentiatesuccessful entrepreneursfromthosewhofall short.

Moreover,Brandonhasgreat admirationforElonMusk,whois knownforhisvisionaryleadershipand innovativeapproachtobusiness.Musk hasdemonstratedremarkableresilience andfocusinhispursuitofgroundbreakingtechnology,suchashiswork withTeslaandSpaceX.Brandonsees Muskasaninspirationandamodelfor whatispossiblewhenanentrepreneur isfocusedanddeterminedintheir vision.

Brandonalsofindsinspirationinthe quote–Nothinggreatwasever achievedwithoutenthusiasmbyRalph WaldoEmerson.Hebelievesthat maintainingconstantvigilanceis essentialtoachievinggreatness.

Hesays,“Stayfocusedonyourhealth, yourfamily,andyourbusiness.Do yourbesttonotletoutsideinfluences affectyourdecision-makingandtry andoverextendyourself.”

AlongsideBrandonandKit,Matthew Clare(SeniorVicePresidentCommercial)andKevinDrudge (SeniorVicePresidentofFranchise Development)arealsoplayingan importantroleinthecompany’s growth.Matthewmentionsthatthe teamatGrandWelcomeismadeupof industryveteransaswellaspeople wholovetoplayaroleinbuilding somethingbiggerthanthemselves. Thisteamspendseachdaysupporting entrepreneursastheyworktobuild theirbusinessesandraisethestandard

forhospitalityintheirdestination.“It isaspecialgroupwehavehereat GrandWelcome,”headds.

Theroleofaleaderiscrucialin ensuringeveryoneintheteamis productiveandmotivated.Expressing hisviewsontheresponsibilitiesofan entrepreneur,Kevinsays,“Beingable tofaceamoderateamountofriskand dealwithchallengesandchangeona regularbasis.Alsobeingresourceful andcontinuingtostreamlineoperations andcreateefficiencies.”Accordingto Kevin,anentrepreneurshouldalways bewillingtoreinvestinanexisting businessorinnewones.

Withinthebusinessworld,eachsector hasitsownrequirementsand challenges.Someoftheissues drasticallyaffectbusinessesand organizationsacrossarangeof industriesandsectors.Everybusiness strivestomaintainthequalityofits customerrelationships,thevibrancyof itsbrands,andthesatisfactionofits workforce.Acompanythatis successfulovercomesobstaclestoset itselfapartfromitscompetitors.

Similarchallengeswerefacedby GrandWelcome,especiallyasastartup.Theywerecertainlymanyand consistent.Brandonsays,“When startinganenterpriselikethisyou reallydonotknowwhatyou’regetting intountilyou’reinit.Thatsaidmy attitudehasalwaysbeentoaddress challengesonechallengeatatimeand notlooktoofarintothefuture.Ihave surroundedmyselfwithgreatpeople andthathasmadeallthedifferencein theworld.”

RoadblocksalongtheWay Brandonmentionsthathavingenough cashtokeepupwithyourgrowthis criticalandhighlyrecommendsnot beingundercapitalized.Headdsthat nothingwillkillabusinessquicker

thanalackofcashevenifyouare profitable.“I’minanindustrythatis developingandintheearlydayswas veryunderdeveloped.Thiscreated someproblemswithvendorsand simplyfindingtherightpeopleto scalethisbusiness,”assertsBrandon.

Priortolaunchingthefranchise,the biggestchallengeswerethat technologyhadnotmadeitswayinto theshort-termrentalindustrymuch. CompanieslikeAirbnbandVRBO werenotaroundandcertainlynot mainstreamliketheyaretoday.And

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allthetechnologythataccompanied thathadn'tevolvedyeteither.In launchingthefranchise,oneofthe biggestinitialchallengesGrand Welcomefacedwaslaunchingin Decemberof2019,rightbeforethe. COVID-19pandemichit.That obviouslysloweditsgrowthinthe beginning.

TriggersofGrowth

Thecompany’srealgrowthbeganto takeoffafteritstartedoffering franchises,whichprovedtobeamore

suitablebusinessmodelcomparedtoa largecorporatestructure.Despitethe inherentchallengesinrunninga franchise,itwastheperfectapproach fortheirbusiness.

Thesuccessoftheinitialfranchisees helpedthecompanyachievesignificant growthandcontinuedsuccess. Additionally,thecompanyattracted greatpeoplewhocontributedtoits success.Thekeytoanycompany’s successisthequalityofitspeople.The companyiscommittedtomaking decisionsthatbenefittheentire

franchisesystem,andtheyarehonest withthemselvesinthisregard.

Kitadds,“Ithinkoneofthebiggest turningpointscamewhenwebeganto hireindustrysalesprofessionalsto assistourfranchiseownerswithunit growth.Thesalesteamisahighly trainedandsuccessfulgroupof professionalswithanaccumulationof over150yearsofindustryexperience. Collectively,theyworktogetherto helpourfranchiseownersbuilddensity intheirmarkets.”

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Kevinmentionsthattheabilitytoadapt andinnovateinahighlydynamic industryisalsoaprominentreason drivingthecompany’sgrowth.Grand Welcomeisastrongcompany financiallythatdevelopedastrong businessbasethroughcorporate operationswhiledefiningthe franchisingmodeltogotomarket with.Thestrategyislikenootherin theindustrytothispointandisneeded andwell-received.GrandWelcome continuestodialinthefranchise businessmodelandmakeitstronger forfuturesuccess.

GrandWelcomehassettledonthe Franchisemodelasitspathforgrowth. Expandingacorporateentityis incrediblychallengingandcostly With thefranchisemodel,itgetstosharethe successofitsapproachwith entrepreneursfromalloverthe country.Thedemandhasbeen tremendous,andGrandWelcomehas farfewerobstaclesforexpansionthan acorporateentitywould.

Statistics

AverageTotalRevenue:$4,180,546

AverageGrossProfit:$902,368

AverageNetFranchiseeIncome: $456,180AverageAnnualRevenuePer Property:$68,193

*FiguresabovearepertheGrand WelcomeFranchiseDisclosure Document(FDD)Item19reflecting performancefor2021.Morefinancial performancerepresentationdetailsare providedintheFDD.Torequestyour copyoftheGrandWelcomeFDD pleasesubmityourapplicationtoday

SuccessCatalyst

Inthehighlyfragmentedshort-term vacationrentalindustry,Grand Welcomeisleadingtheway.This industryhasonlyafewnationalnonfranchisedcompetitorsmanagingtens ofthousandsofpropertiesandtensof thousandsoflocalboutiquemanagers, individuallyhandlinglessthan20 properties.Infact,onlyasmall

percentageofvacationrentalmanagers overseeover100properties.

GrandWelcomeoffersthebestofboth worldsbycombiningtheefficiencyof thelargernationalmanagerswiththe localboutiquestyleofsmaller managers.Thisisachievedthrough franchising,wherelocallyownedand operatedfranchiseescanbenefitfroma provenmodel,systems,technology, andprocessestoachievequicksuccess.

Unlikeotherindustries,thesizeofthe territoryorthenumberoflocations doesnotimpactthepotentialfor growthinthevacationrentalmarket. WithGrandWelcome,franchiseeshave thepotentialtoquicklygrowand expandtheirbusinessbyaddingnew vacationpropertiestotheirprogram. Themorepropertiesadded,thegreater thepotentialforearning.

TurnkeyFranchiseOpportunity

Theturnkeyfranchiseopportunity offeredbyGrandWelcomemeans

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franchiseesdon’tneedtostressabout revenuemanagement,backend support,reservations,technology,and optionalcustomerservice.The company’ssuperiortechnology,proven operationalmodel,anddedicated supportteamsareallinplaceand scalabletomakegrowingtheir businessaseasyaspossible.

GrandWelcomeaimstoreshapethe vacationrentalindustry.Itisexpanding intonewterritoriesandlocations acrosstheUnitedStatesandsoontobe international.Onceafranchisee launchestheirownfranchise,their maingoalistoacquirehomeownersto addtotheirfull-servicevacationrental managementportfolio.

Thecompanyalsohandlesonboarding andlistingnewpropertiesforits franchisees.Itmanageseverything relatedtogeneratingthehighest possiblerevenueontheirpropertiesto generatinggueststobookstaysatthe properties.GrandWelcomehas

multipleteamsthatworkeverydayto ensurethebestresultsandinvest heavilyintechnologyandsystemsto supporttheefforts.It’scompletely hands-offforthefranchiseestofocus onotheraspectsoftheirbusiness.

GrandWelcomealsostaffsateamto handleanythingguestsneedasit relatestoreservations.Itprovides guestswithassistanceinanything relatedtobookingareservation, makingchangestoexisting reservations,directionstoproperties, andevenliaisingbetweenAirBNBor otherOnlineTravelAgencysupport teams.Guestscanalsobooktheirstays onitswebsite, www.grandwelcome.com

AStepAhead

TheapproachadoptedbyGrand Welcomeisbottom-up,whichmeans thattheconcernsandprioritiesof franchiseesaregiventoppriority The companycontinuouslymakessmall andbigadjustmentsonadaily,weekly,

andmonthlybasistobettersupportits franchisees.Thissustainedefforthas resultedinsignificantandnoteworthy changesthathavegiventhecompanya competitiveedgeinthemarket.

Thecompanyrecognizesthat technologyisacriticalaspectof successinthemodernbusiness landscape,andassuch,isinvesting heavilyinthisarea.Theseinvestments areaimedatdevelopingtechnology solutionsthatcandriveefficiencyand growthforfranchisees.

Forthepasttwoyearsinarow,Grand Welcomehashadtwoofitsfranchisees winthefranchiseeoftheyearaward withtheIFA(InternationalFranchise Association).Forafranchisethathas beeninbusinessforjustafewyears, thisisaprettyremarkable accomplishment.Forthisandmany otheraccomplishments,Brandonis gratefultothesefranchiseesandallthe otherfranchiseesthatthecompany workswith.

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esladidn'tinventtheelectriccar,nordidElonMuskestablishTesla.

Buttoday,bothhavebecomesynonymsandrepresenttheEVindustry globally.Whilethatistrue,itisquiteeasytooverlookbehind-the-scenesstuffthatwentintomakingitthegiantoftoday.

TToanswerthe“whofoundedthecompanythen?”question—itwastheduoof MartinEberhardandMarcTarpenning,SiliconValleyengineers.In2003,they foundedthecompanyinSanCarlos,California,andnameditafterthefamous physicistNikolaTesla.

UntilTeslapopularizeditin2008,nootherautomotivemanufacturertook noticeofelectriccars.Atitsdebut,thecompanytooktheEVindustryby storm,itlaunchedtheRoadster.Soonenough,thesporty-lookingcarbecamea hit,withHollywoodstarslikeGeorgeClooneyamongothersorderingtheir ownRoadster.

Attheorigin,thegoalwastomakeElectriccarsthatarebetter,quicker,and morefuntodrivethangasolinecars.Now,sustainableenergyhasbecomethe needofthecentury.Andwithissuessuchasglobalwarmingmakingthings unfavorable,electriccarswiththeirzero-emissioncharacteristicareanideal

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substituteforgasolinecars.Expandingon sustainableenergy,thecompanyhasestablishedits presencewith400+storesandgalleries,about100 servicecenters,and30,000+superchargersaround theglobe.

WhyPeopleLovetheBrand?

TherenownedEVmakerhasahugefanbaseacross theglobe.Everwonderedwhy?Hereisalistof thingsthatcouldexplainwhytheEVgianthassuch acultfollowing:

1. ShowingthatEV≠Boring

Whenyouthoughtofelectriccars,thenotionwas thattheyarelowmileage,slowercomparedtotheir gas-poweredcounterparts,andingeneralmeh. However,Teslasingle-handedlychangedthose opinionswiththelaunchoftheirfirstcar,The Roadster

TheRoadsterlookedsportyandluxurious,was exhilaratingtodrive,androckedacomboof impressiverangeandspeed—allthethingsthatwere unheardofinanEV Afterthelaunchofthe Roadster,alltheotherautomotivecompaniesalso startedkeepingtheireyesontheEVindustry,with manycomingupwiththeirownEVvariants.

2.Self-DrivingCars

AlthoughtheaccuracyofAutopilotisdebatable,the factthatyourcarcoulddriveyoutoyourdesired location,withouthumaninputwasboundtocatch someeyeballs,andsoitdidatthetime.Itsounded cool,turningmanyintoloyalfansofthebrand.

3.TheSafetyQuotient

TheU.S.EVmakerhasmaintainedaveryhigh ceilingforthesafetyofitscars.NationalHighway TrafficSafetyAdministration(NHTSA),hasrated thecompanywith5starsineverysinglecategory, barringtherollovertestsection,whereitreceived4 stars.

4.WebbingtheSuperchargingstations

Makingrecharginghassle-free,Teslahasknitteda webofsuperchargingstationsaroundtheglobe.It remainstheonlybrandofferingasuperchargeEpowerconnectiontoday,enablingyoutofullyjuice upyourcarinmere30minutesatanyofitsstations.

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5.The'Elon'factor

Formany,ElonMuskisTesla,andvice versa.Sincetheverybeginning,Elon madehisbeliefsinthecompanyclear, investing$6.5millionwaybackin2004. Wouldthecompanystillbeinthishigh positionifitweren'tforElonandhis vision?Well,that'satopicfordebate. WhileyouropinionofEloncouldvary, hiscontributionstoTeslaalongwiththe scienceandengineeringfieldarehardto ignore.

AnImprovedOutlookon Sustainability

TryingtotackleGlobalWarming,the brandhasbeenakeyfactorinthe transitiontowardsustainabilityglobally, helpingpeoplemoveawayfromburning fossils.Inthepursuitofsolvingthis problem,thecompanyhasbuiltproducts toreplacesomeofthemostpollutionemittingelements.Here,weare highlightingsomeofthekeyproducts thatimpacttheenvironmentpositively.

1.Batteries

Thebrandusesadvancedlithium-ion batteriesinitsproducts,beitelectric carssuchastheModelS,orenergy storageproductslikethePowerwalland Powerpack.Thesaidbatterieshave changedthefaceoftherenewable energyindustry,enhancingthe adaptabilityandstoringcapabilityofthe energyproducedbyrenewablesources suchassolarandwind.

2.ElectricVehicles

Alongwithbeingoneofthesafest,the carsarealsofuntodrive.Afterthe launchofitsfirstelectricvehicle,the brandmadeamassiveimpactonthe wholeEVindustry,catchingthe attentionofthewholeworld.With energygenerationandstorageproducts workinginsync,thecompanywantedto augmenttheimpactofelectricvehicles foragreenerfuture.

3.Solar-powered Teslahasadecoratedsolarportfolio, withproductslikesolarpanels,solar roofs,andthesolarinverter Withthe productionofsolarenergy,thecompany makesadifferenceintheresidentialand commercialspaces,solvingtheneedsof theindustriesalongtheway The company'sacquisitionofSolarCityin 2016wasalsoakeysteptowardthe solar-poweredfuture.

4.Open-SourcingPatents

In2014,thecompanyannouncedthatit willopen-sourceallitselectricvehiclerelatedpatents,helpingother manufacturersintheirEVdevelopment. Thisshowcasesaselflessapproachamid thecut-throatcompetitioninthe automotiveindustry TeslaStatsthatmightSurpriseyou

Curioustoknowthenumbersbehindthe brand?Wegotyourback.Wedidsome number-diggingforyouandhere'swhat wefound.

1.Numberofemployees:AsofMarch 2023,thecompanyhas1,28,290 employees

2.TotalCarsProduced:In2022,the companyproducedatotalnumberof 1,369,611cars

3.TotalCarssold:AsofMarch2023, thebrandhassoldmorethan3,600,000 vehicles.

4.Revenue:Thecompanysawan increaseof51%YoYrevenue,takingit to$81.462billionin2022

5.BrandValue:Themostvalued automotivebrand,Teslahadabrand valueof$66billionasof2023

6.MarketCap:Asthe7thmost valuablecompanyintermsofmarket cap,thecompanyisvaluedat$604.03 billion

7.MarketshareintheUS:Inthe UnitedStates,ithasamarketshareof 68%

8.EnergyDeployment:Asthe companyprimarilyfocusedon sustainability,thebranddeployed6.5 GWhofenergy,asof2022

Source:Demandsage

NoDepartment,onlyMarketing

Wehavesomenewsforyou.Asit turnsout,Teslahasnoadvertisingor marketingdepartment.However,not havingamarketingdepartmentdoesn't meanyoucan'thaveagreatmarketing strategy,andthebrandshowcasesit perfectly Whilewedon'tknowthe exactamountthebrandhasspentonits marketing,herearesomeimportant strategyelementsthatcouldhelpyou getadeeperinsightintoitsmarketing.

1.Everythingrevolvesaroundyou

Muchliketheothermarketing strategies,atthehelmofTesla's marketingis'you'—theaudience.The companyreliesonbuildingan emotionalbondwithyoutostrengthen yourrelationshipwiththem,thus increasingbrandpresence.

2.Innovationleadingthecharge

Thecompanyisalwayskeenon developinginnovativeproductstooneupthepreviousdrivingexperience.To achieveitsgoals,itspendsbillionsof dollarsonR&D.Whetherit'sthe sentrymodereportingtheweather threatstoyou,orthemuch-talkedaboutAutopilotfeature,theinnovative solutionsensurethattheaudience maintainstheirinterestinthebrand.

3.Eye-catchyReferralPrograms

Tellyourfriendaboutus,andgeta reward,that'sreferralprogramsina nutshellforyou.Thoserewardscould beanythingfromaccessories,free

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servicingofyourcar,andsoftware updates.Referralscouldworkwonders toleadmorepeopletoabrand, alludingtothis,thebrandhas conductedmanyreferralprogramsfor manyyears.

ElectrifyingCompetition

“Whatmessageisyourbrand sending?”“Whatstorydoesittell?” Thesearesomeoftheadditional questionsthatmattertocustomers. Havingsaidthat,nothingquitegives youaFOMOlikeyourfriendora familymemberravingaboutthenewly boughtcartheylove—That'sthemagic ofwordofmouth.

Asisthecasewithmostthingsrelated tothebrand,ElonMuskplaysa significantrolehereaswell.From makingheadlinesfortweeting,to buyingthewholeTwitter,hisjourney hasbeenarollercoaster Asan influentialfigurewithmillionsof followers,Histweetscanhaveahuge impactonthecompanymentionedin thesaidtweet,directlyorindirectly.If youaskus,thiscouldalsobe consideredanexampleofwordof mouth.

Astheworldismovingawayfrom gasoline-poweredcars,manyhave startedswitchingtoelectric.Thebig playersintheautomotiveindustry —Volkswagen,GeneralMotors,Ford, Hyundai,andothersarerapidly makingwavesintheEVspace. However,ElonMusksays,thebiggest competitionforhiscompanycomes fromChineseEVmakers.WhileElon hasn'tmentionedanyspecificnames, webelievethoseChineseautomakers couldbeBYD,Nio,andXPeng.

Note:Weareassumingthatthese productswon'tgetdelayedagain,for whateverreason

ExpectedRelease:2023-YearEnd

Withconstantdelaysmakingaregular appearance,theCybertruckhasbeen hypedforquitesomenow Andifyou followTeslaandElonMusk,you've probablywitnessedtheinfamous hammertestfailmorethanonce. However,Cybertruckisthemost powerfultooltheyhaveeverbuilt. Madewithpeakdurabilityand

4.ElonMuskandtheWordof Mouth 1.Cybertruck 3ProductstoLookoutfor
| March 2023 54

passengerprotectioninmind, Cybertruckalsohasanimpressive drivingrangeofmorethan500miles. Whilethereleasedateisyettobe confirmed,thecompanyaimstostart deliveriesinQ3,2023.

ExpectedRelease:Beginningof2024

Hereisanotherdelayedproduct,the Roadster Togiveyouaperspectiveon thedelay,peoplehavebeentalking abouttheRoadstersince2016.Elon,in atweetpostedin2021,saidthatthe Roadstershouldshipin2023.The

officialwebsitesaysthattheRoadsterwill beanall-wheeldrive,withaseating capacityof4people,italsomentionsthat thecarcouldgo620milesonasingle charge,andcouldrockatopspeedof250 miles.

ExpectedRelease:2024or2025

Affectionatelycallingyourcar'baby'isn'ta newphenomenon.However,thismightbe thefirstinstanceofthebranditselfhaving 'baby'initsofficialname.Iftherumorsare true,thecarwillcostyouaround$30Kand willnotbeavailablebefore2024.

EarningtheAdorationofthe world

Teslaisoneofthemostadored brandstoday Withaclearvisionof makingsustainabilitythenew norm,itissurelymovingtoward achievingit.Whileviewsaboutthe companyoritsCEOmaydiffer, whenitcomestoEVs,itwouldnot beanexaggerationtosaythatthis is'TheBrand'thatingrainedthe beliefintheheartsofpeople that—thefuturecouldbeelectric.

2.Roadster 3.Model2babyEV
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| March 2023 58

MetaDescription:Ifyoulikeunfoldingthehistorypagesby

visitingdifferentplaces,herearethe10warmemorialsin theU.S.thatyoumustvisit.

Historyfascinateseveryone,regardlessofcountry,religion,orage group.Itissomethingthattakesyouonajourneywhereyoucandive intothepast,observewhatwasrightandwherethingswentwrong,and comeoutwisertoconfrontwhatliesahead.Ifyouarealsointohistory, visitinghistoricalplaceslikeforts,monuments,palaces,andwar memorialsmustalwaysbeanoverwhelmingfeeling.

Visitingwarmemorials,inparticular,isanidealwaytopayhomageto thosewholosttheirlivesfightingforthenationandrelivetheirfond memories.Eachwarmemorialrepresentsthecountry'senthrallingand vibranthistoryandremindsusofthesacrificesandvalorofour ancestors.Ifyouareplanningtovisitawarmemorial,letushelpyou withthe10warmemorialsintheU.S.youcannotmiss.

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10WarMemorialsintheU.S.you mustVisit

WorldWarIIMemorial

Ÿ Location:NationalMall, WashingtonD.C.

Ÿ Opened:2004

Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)

TheWorldWarIIMemorialisbuiltin thehonorof16millionAmericanswho servedintheU.S.armedforcesduring theSecondWorldWar Thenationalwar memorialaestheticallyrepresents America'svictoryinWorldWarII.It has56pillarsthatsymbolizeunity amongtheU.S.statesandterritories.It alsocomprisesacoupleofsmall triumphalarchesforthePacificand Atlantictheatersthatsurrounda fountainandanovalplazaatthecenter

Ÿ Location:NationalMall, WashingtonD.C.

Ÿ Opened:1931

Ÿ OperatingHours:24 hours

BrieflyknownastheDistrict ofColumbiaWarMemorial, theDCWarmemorialisone ofthemust-watchwar memorialsintheU.S. Originallyconstructedasa domedtemple,thememorial underwentrenovationin 2010.Itshowcasesthenames oftroopswholosttheirlives duringthewarinalphabetical order.In2014,theNRHP (NationalRegisterofHistoric Places)listedthememorial.

1. 2.DCWarMemorial
| March 2023 60

3.VietnamWarMemorial

Ÿ Location:ConstitutionGardens, WashingtonD.C.

Ÿ Opened:1982

Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)

PeoplealsoknowVietnamWar MemorialasVietnamVeterans Memorial.Thememorialhonorsthe valianteffortsofthosewhoservedin theVietnamWar.Theprimaryattraction ofthismemorialistwogranitewalls engravedwiththenamesof58,318 braveheartswhosacrificedtheirlives forthecountry Allthenamesare engravedinchronologicalorder

Ÿ Location:WestPotomacPark,Washington D.C.

Ÿ Opened:1995

Ÿ OperatingHours:24hours

AlsoknownastheKoreanWarVeterans Memorial,thisisoneoftheiconicwar memorialsintheU.S.commemoratingthe sacrificeofthemilitarypeoplewhodiedinthe KoreanWar.Thememorialcomprises19 statuesalongsideawallofremembrance engravedwiththenamesofmartyrs.

Ÿ Location:PershingPark,WashingtonD.C.

Ÿ Opened:1981

Ÿ OperatingHours:24hours

TheWorldWarIMemorialpaystributetothe servicesofmartyredAmericancitizensintheFirst WorldWar.ItwasoriginallydedicatedinPershing Parkin1981andwasopenedtothepublicin2021. ThememorialfeaturesthestatueofJohnJ.Pershing, thethenGeneraloftheArmies.Thewallsofthe memorialalsoshowcasethesoldiers'journeys.

4.KoreanWarMemorial 5.WorldWarIMemorial
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Ÿ Location:VermontAvenue,Washington D.C.

Ÿ Opened:2004

Ÿ OperatingHours:24hours

Thiswarmemorialservesasatributetothe UnitedStatesColoredTroops(USCT)who foughtduringtheAmericanCivilWar.It honorsthememoriesofapproximately 209,145USCT.“TheSpiritofFreedom” statueistheprimaryattractionofthiswar memorial.Itisabronzestatueshowcasing threemenfromtheinfantryandasailorwho isdefendingfreedom.

7.AmericanVeteransDisabledforLife Memorial

Ÿ Location:WashingtonD.C.

Ÿ Opened:2014

Ÿ OperatingHours:9amto5pm

AmericanVeteransDisabledforLifeMemorial isoneofthefewwarmemorialsdedicatedto thosedisabledduringthewar Thememorial honorsveteransoftheU.S.Armywhowere permanentlydisabledduringtheirnational service.Thefundraisingforthismemorial startedwaybackin2000,thetargetamount wasreachedin2010,andthememorialwas opentothepublicin2014.

Ÿ Location:ValleyForgeNationalHistoricPark,Pennsylvania

Ÿ Opened:1917

Ÿ OperatingHours:6amto8pm

NationalMemorialArchcelebratesthearrivalofGeorge WashingtonandtheContinentalArmyatValleyForge.During the1777-78continentalwar,theU.S.Armyspentthewhole winterattheValleyForgemilitarycamp.Inspiredbythe“Arch ofTitus”inRome,thearchwasplannedduringthepost-Civil Warerawhenmanywarmemorialsandmonumentswere plannedandbuilt.

6.AfricanAmericanCivilWarMemorial 8.NationalMemorialArch
| March 2023 62

Ÿ Location:1954

Ÿ Opened:ArlingtonCounty, Virginia MarineCorpsWarMemorialisa nationalmemorialthatis dedicatedtoalltheUnitedStates MarineCorps(USMC)wholost theirliveswhileservingthe country.Thememorialhonorsall themartyrssince1775.Itis inspiredbyaniconicphotograph in1945.Thephotograph comprisedsixUSMCraisinga U.S.flagontopofMount SuribachiduringWorldWarII.

Ÿ OperatingHours:6amto midnight

10.GrossePointeWar Memorial

Ÿ Location:GrossePointe Farms,Michigan

Ÿ Opened:1910

Ÿ OperatingHours:9amto7 pm

LiketheWorldWarIIMemorial, theGrossePointeWarMemorial isalsobuiltinmemoryofthose wholosttheirlivesinWorldWar II.Thememorialisalsoknownas RussellA.AlgerJr.House. Besidesbeingamongthetopwar memorialsintheU.S.,ithostsa varietyofprograms,including holidaycelebrations,concerts, socialdancesforschoolchildren, obedienceschoolfordogs,etc.

Thisconcludesourlistof10warmemorialsintheU.S.you mustvisit.Wehopethisbloghascoveredeverythingyouneed toknowaboutthesememorials.

So,whenareyouplanningtovisitawarmemorial?

9.MarineCorpsWar Memorial
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PRODUCT REVIEW

Founder: Uwe Kreuter

Founded: 1991

Headquarters: Frankfurt, Deutschland

No. of Employees: 50+

Website: www.cct-solutions.com

ContactPro® Review

Overview:

CCT is leading the way in multiexperience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efcient relationships with their customers.

| March 2023 64

BackgroundofCCT:

CCTservescustomersaroundthe globe.Focusedonmidsizedandlarge organizationswantingtoachievea competitiveadvantagewith individuallydesignedcommunication andcontactcentersolutions.CCT ContactPro®isapowerfuland scalableomnichannelcontactcenter solutionwithanexcellentagent desktopandintelligentautomation functionality.Enablingefficient servicesforanexcellentcustomer experience(CX).

Ouremployeesarecertifiedexperts. Constanttrainingandeducationaswell asknowledgetransferwithour partnersassureprofessional implementationandexcellentsupport. Customspecificimplementations providethebestpossibleintegrationof existingsystemsandnewcomponents. Enablingdemand-orientedactivation ofinnovativefunctionsandservices.

TofulfillindividualrequirementsCCT offerstailoredsupportandmanaged service.

Ourexpertsareavailable24by7to assistandhelpclientsortodeliver proactiveservices.Inourprojectswe useprovensystemsandsolutionsfrom well-knownvendors.Toassurebest serviceforourclients,ouroperation andsupportstructureisalignedwith theprocessesofourkey-partners.

ProductDetails:

CCTContactPro®(CP)istheperfect solutionforautomationandtheagent desktopinanomnichannelcontact centerenvironment.Contact-Pro® empowersagentstoefficientlyserve customersintoday'sdemandingworld ofomnichannelcommunication.The state-ofthe-arttechnologysolution helpsleverageexistinginfrastructure whiledecreasingcontactcentercosts andincreasingcustomersatisfaction.

Theflexibleandadoptabledesktopin combinationwithautomationand integrationcapabilitiesenables efficientserviceswiththebest availableresourcesattherighttimeto deliveranexcellentcustomer experience(CX).Higheragent productivity,therightinformationfora successfulcustomerdialogand reducedover-headthroughautomation increasetheagentproductivity, Customerjourney,CRM/ERPsupport, Reporting&Analytics.Increased customersatisfactionandCX, Consistentinformationthroughall mediachannelsandintegrationofselfservicesystemswithAIdriven automationincreasecustomer satisfaction.

Optimizedworkflowsandnew services,aworklistconceptand configurablefunctionsprovidea flexiblealignmentwithdesired workflows.Itenablesaneasy implementationofnewservices. Inbound,outbound,call-backand omnichannelhandling.CCT ContactPro®supportsblendedinbound andoutboundinteractionsincluding call-back.Tooptimizethecustomer experienceCPoffersfullomnichannel capabilities.

OtherProminentFeaturesofCCT

ContactPro®:

Ÿ StrategicConsulting

Ÿ SolutionDesign

Ÿ Systemintegration

Ÿ SoftwareDevelopment

Ÿ CustomizedTraining

Ÿ CloudandManagedServices CCaaS

Ÿ CommunicationPlatformasa ServiceCPaaS

Ÿ CCTContactProUnifiedDesktop

Ÿ Omni-ChannelSoftware Solution

Ÿ VoiceManagementincl.CTI

Ÿ Voice Recording/Compliance/Quality

Ÿ RealtimeAnalytics/Agent Coaching

Ÿ Outbound&AgentScripting

Ÿ EmailManagement

Ÿ Mobile&WebChat Management

Ÿ MobileBusinessChat

Ÿ SMSIntegrations

Ÿ ConversationalAIIntegration Cognigy/Google

Ÿ GoogleDialogFlowIntegration

Ÿ PCICompliancecertified

WhyPeopleShouldUseYour Product?

Ÿ IncreaseyourAgent productivity,optimizeyour Agentengagement“happiness” withahighlyefficientUnified AgentDesktopWorkspace

Ÿ Reduceaveragehandlingand reducethecostspercontactsby 30-50%,reducecostforagent training.Increasethefirst contactresolutionrate.

FrequentlyAskedQuestions:

HowisCCTbetterthanother solutions?

CCTensuresmulti-experience customerengagementsolutions. Thesoftwareadaptseasilytothe changingcustomerexpectations, thusdecreasingcontactcentercosts andprovidingefficientrelationships withtheircustomers.

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HowdoCCTSolutionsoperate?

CCTSolutionsoperatein4basic steps-

1.Purchaseorrent–Weadapttothe financingpossibilitiesofyour company

2.Subscriptionsmodels–Usage-based subscriptionmodelssupportcloudbaseddeployment.

3.ManagedService–SimplyletCCT operatethesysteminacomputer centerwiththehighestsecurityand availabilitystandards.

4.LifeCycleManagement–CCT managesyourcontactcenter,agent productivityimprovementsandthe ongoingoptimizationofthecustomer experienceinallprojectphases.

Categories:

ACD/Omnichannel/UnifiedDesktop /IVR/ERMSSelf-Service/ KnowledgeManagement

WorkforceManagement/Dialer/ Outbound/ConversationalAI(Chatbot, Voicebot)Reporting/

CustomerAnalytics/KPI´s/Robotic

ProcessAutomation/Distance Learning/WebBasedTraining

InstantMessengerCRM/Customer ServiceSoftware/Chat/Videochat/ Co-Browsing/Remote

VisualQuality-Management

Costing:

SubscriptionPricingbetweenBasic Package40–PremiumPackage80 USDperconcurrentAgentpermonth

*TermsandConditionsApply

| March 2023 66
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