Enterprising Companies of The Year

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W W W . T H E E N T E R P R I S E W O R L D . C O M | A P A C E D I T I O N | M A Y 2 0 2 3 RohinParkar CEO Spintly How isTESLA reinventing theWheelof Sustainability, ACaseStudy T he Harbour City ! 5 Things to Know About Opening an Online Pharmacy How Spintly’s Access Management Systems are Leading Us towards a SIMPLIFIED AND SUSTAINABLE FUTURE? ENTERPRISING COMPANIES OF THE YEAR

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F r o m E d i t o r ’ s D e s k

ewenterprisingcompaniesaremakingasignificantimpactonthebusinesslandscape, usheringinawaveofinnovationanddisruption.Thesecompaniesaredrivenbyvisionary entrepreneurswhochallengeconventionalnormsandidentifyunmetneedsinthemarket. Withagilityandresourcefulness,theyleverageemergingtechnologies,novelbusinessmodels,and creativestrategiestorevolutionizeindustries.

Theseenterprisingcompaniesbringfreshperspectives,injectcompetition,andinspireestablished playerstoadaptandevolve.Theirabilitytoidentifyandcapitalizeonuntappedopportunities contributestoeconomicgrowth,jobcreation,andtheadvancementofsociety.Astheypush boundariesandredefinepossibilities,thesenewventuresareshapingthefutureofbusiness.

FeaturingforTheEnterpriseWorld’sthisissueofEnterprisingCompaniesoftheYeararethestories ofsuchcompaniesmakinganimpact.

Forthecoverreadabout-

“I have lived in the US for about 12 years. And in 2017, when I moved back to India, I was inspired by all kinds of innovations that happen in the Silicon Valley. I saw that a lot of start-ups start here and go global. One question that kept me thinking- why can’t companies start in India and become big?”

Onthatthought,RohinandhisCo-FounderMalcolmDsouzacametogethertostartthecompany. TheirinitialideawastostartanIOTplatformforsmartbuildings.Unlikethetraditionalbuilding automationsystems,whichsitonalotofhardware,RohinandMalcolmwantedtosimplifyitusing wirelesstechnologyandcloud.

Spintly’stechnologyprovidesaseamlessexperiencetoitsuserswhentheyaccessdoorsattheiroffice spacesorthebuildingswhichtheyenter.Theycanusetheirsmartphonesinsteadoftheirbadgesfor dooraccess.Itscloud-basedsoftwareprovidesflexibilityandsuperiorexperiencetoadminusersof organizationswhoareresponsibleformanagingthephysicalAccessControlSystemsfortheiroffice spaces.

E d i t o r ’ s D e s k N

Seceon’smissionistoprovidecomprehensivedefenseagainstcyberthreatswithArtificial Intelligence.SeceonInc’sOpenThreatManagementplatformisabletodetect,andanalyzecontain potentialthreatsinreal-timescalingtomillionsofassetsfordatacollection,threatdetection,and contextualawareness.Theirsuiteofaward-winningsolutions,likeaiSIEMandaiMSSP,isbuiltonthe OTMplatformtomeetthedeepcybersecurityneedsofEnterprisesandMSSPswithflexible deploymentandimplementation.

WhenChandraS.Pandey,CEOandFounderoftheSeceonIncfirststartedSeceon,hisvisionwasto provideclientswithasolutionthatwouldimpacttheirorganizations’health.Hethusrecognizedthat thereneededtobeacomprehensiveapproachtocybersecurity,somethingwhichothersolutions providersfailedtotap.

ThusbeganthejourneyofSeceon,aplatformthataddressedthisneed.

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This list is NOT a ranking. The companies on listed in magazine serve different aspects of the market, making ranking them in any order except revenue impossible and unfair. We try to bring a perfect platform for business organization to showcase their valued products/ services.

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Forthecoverreadabout-

“I have lived in the US for about 12 years. And in 2017, when I moved back to India, I was inspired by all kinds of innovations that happen in the Silicon Valley. I saw that a lot of start-ups start here and go global. One question that kept me thinking- why can’t companies start in India and become big?”

Onthatthought,RohinandhisCo-FounderMalcolmDsouzacametogether tostartthecompany TheirinitialideawastostartanIOTplatformforsmart buildings.Unlikethetraditionalbuildingautomationsystems,whichsitona lotofhardware,RohinandMalcolmwantedtosimplifyitusingwireless technologyandcloud.

Spintly’stechnologyprovidesaseamlessexperiencetoitsuserswhenthey accessdoorsattheirofficespacesorthebuildingswhichtheyenter Theycan usetheirsmartphonesinsteadoftheirbadgesfordooraccess.Itscloud-based softwareprovidesflexibilityandsuperiorexperiencetoadminusersof organizationswhoareresponsibleformanagingthephysicalAccessControl Systemsfortheirofficespaces.

Seceon’smissionistoprovidecomprehensivedefenseagainstcyberthreats withArtificialIntelligence.SeceonInc’sOpenThreatManagementplatform isabletodetect,andanalyzecontainpotentialthreatsinreal-timescalingto millionsofassetsfordatacollection,threatdetection,andcontextual awareness.Theirsuiteofaward-winningsolutions,likeaiSIEMandaiMSSP, isbuiltontheOTMplatformtomeetthedeepcybersecurityneedsof EnterprisesandMSSPswithflexibledeploymentandimplementation.

WhenChandraS.Pandey,CEOandFounderoftheSeceonIncfirststarted Seceon,hisvisionwastoprovideclientswithasolutionthatwouldimpact theirorganizations’health.Hethusrecognizedthatthereneededtobea comprehensiveapproachtocybersecurity,somethingwhichothersolutions providersfailedtotap.

ThusbeganthejourneyofSeceon,aplatformthataddressedthisneed.

E A D E R S I N S P O T L I G H T

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The harbour city ! 22 upshot Are you a history buff don't miss out on these 10 war memorials in the u.s. 50 Blog 32 Sp. Profile Seceon 40 cASE STUDY Tesla - How Tesla is reinventing the Wheel of Sustainability 5 Things to Know About Opening an Online Pharmacy 58 Article CCT - ContactPro® 64 Reviews

How Spintly’s Access Management Systems are Leading Us towards a SIMPLIFIED AND SUSTAINABLE FUTURE?

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Accesscontrolsystemshave evolvedfromasimplelock andkeytotoday’s innovativeandadvancedaccess controlsolutions,theentireindustry hasmadetremendousprogressover thelastfewdecades.Spintlyisone suchcompanywhichismaking majorbreakthroughsand advancementsintheaccesscontrol industry.RohinParkaristheCEO andCo-FounderofSpintlywho startedthiscompanyalongwithhis CoFounderMalcolmD'souzawitha visionofsimplifyingaccesscontrol.

Cardaccesssystemshaveevolved intowhattheyaretodaybecauseof twomajorinventions.

Thecloud,whichallowessoftware systemstobehostedontheweb whichcanbeusedfromanywhere. Andsecondly,thewireless technology WhichenabledRadio FrequencyIdentification(RFID)and communication.ThroughtheRFID system,acardisprogrammedwith uniqueidentificationdatawhichis thensharedviaelectromagnetic waves.

So,ifacardisprogrammedto accessaspecificdoor,thelock disengages.Withthis,theaccess controlsystemsallowforeasy differentiationbetweenwhois allowedinacertainpremisesand whoisnot.

Findingamarketinthisinnovative space,andmakingmoreofitwasthe brainofRohinParkar,theCEO& Co-FounderofSpintly,hisCoFounderMalcolmDsouzaandtheir team.

“Weenableuserstounlockdoors withsmartphonesorsmartwatches. Wemoveitalltoyourphone,soyou don’thavetocarryaroundakeyora dooraccesscard.”,saysRohin.

Transformingthephysicalsecurity industrywithitsfullywireless,cloudbasedaccesscontrolsystem,Spintly starteditsjourneyin2018.Atthe beginningofitall,theteamaimedto simplifybuildings.Thisvision broadenedSpintly’srangeofservices.

Notjustanaccesscontrolsystem, Spintly’sinnovationsmovebeyondthe limitstobeanIOTNetworkandan IOTplatformwhichallowsdeviceto devicecommunication.Withits devicesbeingfullywireless,Spintly hasbecometheworld’sfirstwireless systemforaccesscontrol.

Withover300customersaroundthe globeandapresenceinIndia,Middle EastandtheUnitedStates,Spintlyis keepingthedoorssecured!

Butwhatopenedthedoorsfor Spintly?

“I have lived in the US for about 12 years. And in 2017, when I moved back to India, I was inspired by all kinds of innovations that happen in the Silicon Valley. I saw that a lot of start-ups start here and go global. One question that

kept me thinking- why can’t companies start in India and become big?”

Onthatthought,RohinandhisCoFounderMalcolmDsouzacame togethertostartthecompany.Their initialideawastostartanIOT platformforsmartbuildings.Unlike thetraditionalbuildingautomation systems,whichsitonalotof hardware,RohinandMalcolm wantedtosimplifyitusingwireless technologyandcloud.

WiringitRight

Inalargeresidentialcomplexora largeofficespace,everydoorhasa securitysystemwhichisanaccess control,andeveryreaderhasawire runningsomewheretothecontrol room.Soinalargespace,with200 or300doorsandwithsomany accesscards,thereissomuchwiring required.

AtSpintly,theteamhaseliminated thisaltogether.Co-workingspaces likeWeWork,andothercompanies likeSmartworkshavedeployedthe

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“The only way was to deploy and prove it right! Prove that this is the end game. That it’s reliable, robust and secure”

company’sservicestomakeaccess managementmuchmoreefficientand secure.

Withaccessenabledtoeverydoor,the processhasbecomemuchmoredynamic, wherepeoplecanusetheirphonestocome in.Allyouhavetodoiscomeinwiththe apponyourphone,andyouwillbeinside thepremises.

Theprocessticksalltheboxes,

Ÿ Avoidingunwantedvisitors

Ÿ Asecuredatabase

Ÿ Sustainability

“Why do you want to lay down wires and cables and hardware when you can just as effortlessly manage it without it all?”, says Rohin.

Thiscanfurtherbemodifiedtoimprove theefficiencyofthebuilding,the temperature,airconditioning,lightingand everything.

Likeamessoftangledwires,starting outwasaschallenging.Butwithazeal toinnovate,Spintlyswiftlymoved forward.

Whentheproductwaslaunchedin2018, questionsaroundsecurityofthecloud,its coherenceandreliabilitywereraised.

“The only way was to deploy and prove it right! Prove that this is the end game. That it’s reliable, robust and secure”

Thepandemicchangedeverything.After COVID-19,peoplestartedlookingfor touch-lessaccess.Thatwasthetimewhen insteadofusingthefingerprint,people wouldprefertheirphones.Thisadoption startedtoincreasefrom2021.

Spintly’sRangeofProductsand Services

SpintlyspecializesinAccessControl solutionsforbusinesses.Itenables smartphonebaseddooraccessforusers

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COVER STORY

whoneedaccesstobuildingsandoffice spaces.Traditionallythesesystems havebeenusingbadgesorkeycards withthesoftwarewhichrunsonlocal servers.

“We are a mobile first and a cloud first company which converts the smartphone into your office badge and allows management of the physical security through a cloud based application or a mobile App.”

Spintly’stechnologyprovidesa seamlessexperiencetoitsuserswhen theyaccessdoorsattheirofficespaces orthebuildingswhichtheyenter They canusetheirsmartphonesinsteadof theirbadgesfordooraccess. Itscloudbasedsoftwareprovidesflexibilityand superiorexperiencetoadminusersof organizationswhoareresponsiblefor managingthephysicalAccessControl Systemsfortheirofficespaces.

StayingAheadOfTheCurve

Inanindustrythatisalreadyatthe peakofinnovation,staying competitiveinthespaceistough,yet exciting.Therehavebeencountless storiesofbusinessesthathavestarted andtheirgraphshavecometoan abruptdecline.

Oncegreattechcorporationshaveshut downtheirdepartments.Thereason?

Themarkethadmadespaceformore innovativeproducts.Toovercome thesedemandsandchallenges,Spintly hasaR&Ddepartmentwhich continuouslyresearchesnewproduct developments,tryingtofindnew problemstosolvethemandimprove theproduct.

Mr.Rohinhasaninteresting philosophybehindthis,

“It’s not enough to build one product and one solution, and you can just keep selling it. You have to continuously improve it and make it better. Just like

the iPhone that came out in 2007, and every year now there is a new model with better and newer features.”

Tostayaheadofthecurve,Spintly mainlygoesbytwostrategies.

Oneistokeepintouchwiththe customer,understandtheirfeedbackand makesuretoadapttotheirneeds.

Secondisthinkingaheadofthecurve.

Thisisanimportantphilosophy.Attimes, thecustomerstendtothinkjustaboutthe presentandmaynotbeawareofthenew innovations&advancementshappening. Butasaserviceprovider,youneedto keepaneyeoutoneverythingthatis happening.So,beingawareofwhatis happeningintheindustrytechnologically andbeabletobringitintheproductsand improvetheoverallcustomerexperience.

TheBrainBehind

HowdidRohinParkargofrombeing anengineertoatechinnovator?

Anengineerbybackground,Rohin graduatedin2001andkickstartedhis careerasascientistatBhabhaAtomic ResearchCenter

Aftertwoyearsofasuccessfulstint there,hemovedontoworkatTCSTata Consultancyservicesuntil2005,whenhe movedtotheUSworkingforMotorola. In2007,hejoinedNokiaandthenfinally movedtoCaliforniain2012.

Culminatinganexperienceofalmost17 yearsinthewirelessspace,doingwifi andIOTtechnology,hedecidedtostart Spintly.

Shiftingtobeingaleader,aroleofbig responsibilities

Frombeinganemployeetobeingthe leader,anentrepreneur,itisabigshift, especiallyintermsofhowyouthink.

“Whenyouareanentrepreneur,every pocketoftimeyoufind,youtrytouseit

forthecompany.Soyouareworking 24*7.Youhavetounderstandyour responsibilitytowardsthecompany,your teamandthat’showyoubecomealeader, yougoastepahead.”,saysRohin.

“This is what keeps me awake, keeps me driving and going ahead, trying to make this a success.”

BuildingaTeam

Spintlybuiltitsinitialteamwithfresh engineeringgraduates.Hiringthemas freshengineers,RohinandMalcolm trainedthemonthespecificareasof knowledge.

“I am proud to say that all of them have grown to become leaders in the company They are today leading teams, training, giving knowledge. Just a growth graph they can see for themselves and be proud of it.”

Speakingaboutthecultureofthe company,Rohinsaysit’saprettycasual andinformalculture.

“We don’t go by the ‘Sir’culture.”

Thishelpsincreatinganopenness,where everyonecantalkfreely.

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A Peek into the Top Tourist Attractions of Sydney, 'THE HARBOUR CITY'!

Australiaisacountryblessedwith

nature,history,andtraditionand whenwetalkaboutthemost significantcitiesinthecountry,Sydney isonenameyoucan'tmiss.Knownas thetourists'paradise,theunmissable touristAttractionsofSydneyare acknowledgedbypeoplealloverthe world.Fromdeliciousfoodtolively nightlifescenes,thecityofSydneynever disappoints.Tomakethingsmore interesting,letusintroduceyoutosome ofthelesser-knownfactsaboutthewellknownSydneycity

GoingbacktotheRoots!

Sydney'searlyhistorywasdominatedby itsstatusasaBritishprisoncolony Convictsweredroppedonthis extraterrestrialcoastandfoundthe climatehard.Thesoilwaspoor,andthe areawasrugged,requiringmanual clearing.Untilthesettlerswereableto traversetheBlueMountainsanddiscover thebetterterritorywestoftheGreat DividingRange,thelittletownwasoften shortoffood.Therewerealsofrequent clashesbetweenthegovernors,free settlers,andprisoners.

Thecity'scontemporaryhistorystartedin 1788,withthelandingofaFirstFleetof Britishshipsandtheestablishmentofa penalcolonybyGreatBritain.Sydney wasthecapitaloftheBritishcolonyof NewSouthWalesfrom1788until1900. Sydneywasdesignatedasacityin1842, andamunicipalgovernmentwas founded.Sydneybecamethecapitalof thestateofNewSouthWaleswhenthe Australiancoloniesunitedtobecomethe CommonwealthofAustraliain1901.

Whatarethemajortouristattractions ofSydney?

1. SydneyOperaHouse

TheSydneyOperaHouseis,inreality, oneoftheworld'smostdistinctive

twentieth-centurystructures,awonder, andanaccomplishmentoftremendous engineeringandarchitecture.The OperaHouse,whichissynonymous withAustralia,isoneofthemost recognizedtouristattractionsof Sydney.Itissituatedontheeasterntip ofCircularQuayandisfamousacross theglobeforitsinnovative architecture.

2. VictoriaBarracks

Thislate-Georgianhistoricmonument ofSydneycomplextooksevenyearsto completeandcontainsAustralia's oldestsurvivingarmybarracks.Major GeorgeBarney,commandingtheRoyal Engineers,oversawtheconstruction, whichincludessandstoneminedonthe site.Volunteersprovidefreeguided toursonceaweek,whichincludea30minutebandperformance, aone-hourtourofthecomplex,andan optionalvisittotheArmyMuseum. Thelatterfocusesonthehistoryof NewSouthWales'militaryservices andincludesitemssuchasweapons, clothing,andpaperrelics.

WhencanyouvisittheTourist AttractionsofSydney?

ThetouristattractionsofSydneyare oneofthemostpopulartourist attractionsaroundtheworld.Thereare nosevereweatherconditionsduetothe city'stropicallybalancedclimate, whichismaintainedallyear.However, ifyouwanttoknowwhattheseasons arelikeinSydneybeforeyouarrive, heretheyare.

Springisanexcellentseasontovisit Sydney Theweatherispleasantand comfortable,withjustenoughsunlight toallowyoutoenjoythelively metropolis.

SummersinSydneymayquicklyturn fromwarmtoscorching,soprepare

aheadoftimebypackingplentyof sunscreens,hats,andsunglassesbefore yougo.

Autumnisagreatseasontoembarkon walkingtoursanddayexcursionsfrom Sydneytoitssuburbs.

Unlikeotherplaces,Sydney'swinters aremildandnottoocold.Itisalovely timeinthecity,withlotsofthingsto dosuchaswhalewatching,hiking,and evenvisitingtheaquariums.

ThingstoKeepinMind

Herearesometipsthatwouldbe helpfulwhentravelingtoyourfavorite touristattractionsofSydney

1.Optforaferry

Ferriesareapopularmeansofpublic transportationamongcityresidents sinceitisthequickestmethodtomove fromonelocationtoanother.Itis inexpensive,quick,andenjoyable becauseharbourvistasarebestseenon oneoftheseboatrides.TheOpalCard maybeusedtoreserveandpayfor ferries.Dependingonthelengthof yourvacation,youmaychargethecard dailyorweekly.

2.Makethemostoffreeartgalleries

InSydney,thereareseveralfreeart galleries.Theseprovidesome wonderfulinsightsintoallsortsofart formsinAustraliabyservingasa platformforfledglingartistsaswellas expertswhowishtosharetheirwork withothers.Arriveatthesegalleries earlyinthemorningsincemostof themshutaroundmidday

3.Explorethestreetswithfree walkingtours

ThestreetsofSydneyareas entertainingasitsgreatsites,andfree

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walkingtoursareonewaytoexplore them.Twoofthemostpopularfree walkingtourstoexperiencethecity center,CircularQuay,andTheRocks areFreeToursSydneyandI'mFree WalkingTours.

FamousPersonalitiesfromSydney

Alongwiththetouristattractionsof Sydney,therearesomesignificant peoplefrom'TheCityofHarbour'who arewell-knowninAustralia,and aroundtheglobe.Let'stakealookata fewofthem.

1.AdamAshley-Cooper(bornMarch 27,1984,inSydney)isarugbyunion playerfromAustralia.Henowplays forKobelcoSteelersinJapan'sTop Leagueandhas116capsforAustralia,

whichisthethirdmostofany Australianplayer.Mr.Versatileishis moniker

2.IndianaRoseEvans(born27July 1990)isanAustralianactressand singer-songwriterbestknownforher appearancesasMatildaHunterin HomeandAway,BellaHartleyin H2O:JustAddWater,andEmmaline RobinsoninBlueLagoon:The Awakening.

3.JamesDavidWolfensohn(born December1,1933)isanAustralianAmericanlawyer,investmentbanker, andeconomistwhoservedasthe WorldBankGroup'sninthpresident (1995–2005).HewasborninSydney, Australia,andattendedtheUniversity ofSydneyandHarvardBusiness

School,aswellascompetedinfencing attheOlympics.Heworkedformany firmsintheUnitedKingdomandthe UnitedStatesbeforeestablishinghis owninvestingcompany.

4.RowanWoods(born1959)isafilm andtelevisiondirector,actor,and screenwriterfromAustralia.In1998, WoodsearnedanAFIawardforbest directorforhisworkonTheBoys.In addition,thepicturewasacceptedinto the48thBerlinInternationalFilm Festival.

5.RobertJohnChristoakaBobChristo wasanAustralian-Indiancivilengineer andBollywoodactor.Beginningwith SanjayKhan'sAbdullah(1980),he wentontoappearinover200Hindi filmsinthe1980sand1990s,including

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Qurbani(1980),Kaalia(1981),Nastik (1983),Mard(1985),Mr.India(1987), RoopKiRaniChoronKaRaja(1993), andGumraah(1993).

TheBiggestEconomyofAustralia

Sydney'seconomyplaysavitalrolein Australia'scommerce,manufacturing, banking,education,anddistribution sectors.TouristattractionsofSydney havealsoplayedamajorrolein makingSydneyintoagigantic economyofAustralia.Sydney'sCBD

isthebiggestinAustralia,anditis surroundedbyseveralbusinessregions thatarealsoconsideredpartofSydney OneprominentexampleisParramatta, whichislargerthanotherstatecapitals.

ThecityofSydneyextendsacrossthe harbourbridgetoestablishNorth Sydney,whichisacontinuationofthe CBD.NorthSydneyhasasignificant economy,however,ithasahigh vacancyrate.Chatswood,Sydney's thirdbiggestbusinessregion,islocated onlyafewkilometersnorthofthecity

center.Chatswood'smajorbusinessis retail,andthecityhasseveralhigh-rise buildingswithadistinctskyline.20th CenturyFoxhasextensivestudio facilitiesinSydney

WhatmakesSydneySpecial?

1.Food

ThegreatestplacestodineinSydney arelargelydeterminedbyyourbudget andyourmood.Ifyou'researchingfor affordablefood,therearelotsof

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excellentselections.Ifyou'rereadyto payalittleextra,you'llbeableto locatesomegenuinelyamazing eateries.MisterGeeBurgerTruck, MomofukuSeiobo,andSepiaare amongourpersonalfavorites.

Whilethereisabroadvarietyoffoods andsweetsavailable,herearesome solidfavorites:

Ÿ Barramundi

Ÿ Sydneyrockoyster

Ÿ Australianprawns

Ÿ Avocadoontoast

Ÿ Baconandeggroll

Ÿ Lamingtoncake

Ÿ Potatocake

Ÿ Yellowfintuna

Ÿ

2.CulturalSignificance

Australianshavebeenaccusedof beingsportsnuts,andSydneysiders, astheyareknown,arenoless passionateaboutsportsthantheir counterpartsinotherplaces. Nonetheless,Sydneyboastsavibrant culturalandintellectuallife.

Sydney,Australiahasavibrantand diversifiedculturalscene.Manyof thedistinctculturesthatcomprise Sydney'smosaicarecenteredon cultural,artistic,ethnic,linguistic, andreligiousgroupsfounded throughwavesofimmigration. Sydneyisamajorworldwide metropoliswithathrivingarts culturethatincludesmusical,

dramatic,visual,literary,andother endeavors.

OurTop10TouristAttractionsof Sydney

1.RoyalBotanicGardenSydney

TheRoyalBotanicGardenSydney, locatedclosetotheOperaHouseand overlookingSydney'sspectacular metropolitanskyline,hasahuge collectionofexoticplantsfromallover theglobe.

TheRoyalBotanicGarden,Australia's oldestbotanicgardenandscientific institution,wasfoundedin1816. Wanderingthroughthis30-acrelush sanctuaryisatruepleasure.

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PayingavisittooneofSydney's numerousislandsisanexcellent opportunitytolearnmoreaboutthe city'shistoryandprogress.Cockatoo Islandisoneofthoseislandsthatare wellworthavisitandafundayout.

CockatooIslandisaUNESCOWorld HeritageandNationalHeritageListed islandintheheartofSydneyHarbour Theislandhasoperatedasa shipbuildingyard,aCommonwealth navalstation,andaprisonisland throughouttheyears.

3.

TherenownedSydneyHarbourBridge, whichopenedin1932,notonlyhasthe nicestappearance,butit'salsoan extraordinaryfeatofexcellent engineering.The134mhighSydney HarbourBridge,sometimesknownas theCoathangerduetoitsarch-based form,linksthecity'sCBDwiththe city'sNorthShore.

4.DarlingHarbour

DarlingHarbour,Sydney'sbiggest recreationalandpedestrianzone,is hometoawiderangeoffamilyfriendlyactivities.DarlingHarbourhas somethingforeveryone,from beachfrontrestaurantsandfrequent fireworksshowstointeresting museumsandsprawlingparks. TheSydneyAquarium,theAustralian NationalMaritimeMuseum,Madame Tussauds,theWildLifeSydneyZoo, theChineseGardenofFriendship,and theDarlingQuarterKidsPlayground areallmust-seeattractions.

5.TheRocks

TheRocks,oneofSydney'soldest neighborhoods,wasformerlyan infamousprisontownbutisnowa

renownedtouristattractionofSydney. Friendlypubs,cobblestonelaneways, oldbuildings,andavarietyof interestingeventstakeplace throughouttheyear

6.SydneyTowerEye

AvisittotheSydneyTowerEye shouldbeatthetopofyourlistof must-seesitesifyouwanttoview Sydney,theHarbour,theshoreline,and itssurroundingdistrictsfromabove. TheSydneyTowerEyeoffersthe greatestviewsofthecityfromthe second-highestobservationtowerin theSouthernHemisphere,aswellasan innovative4Dfilmexperience.

7.Sydney'sTarongaZoo

TarongaZooinMosmanisaterrific dayoutforyoungandelderlyalike,set againstthebackgroundofSydney's CBDcityscape.Therearemanyways totraveltoTarongaZoo,buttheboat ridefromCircularQuayisthemost convenient.

TarongaZoo,Australia'sbiggestzoo,is quietlynestledawayonthenorthside ofSydneyHarbourwithmagnificent cityviews.Ithasfantastic performancesandoffersintimate interactionswithmanyanimalspecies.

8.SeaLifeSydneyAquarium

TheSeaLifeSydneyAquariumisone ofthemostfamoustouristattractions ofSydney,locatedonthenorthernside ofDarlingHarbour,justnorthofthe historicPyrmontBridge.

9.TheHydePark

HydePark,locatedontheeastern outskirtsofSydney'sCBD,is Australia'soldestpublicparkland.The parkstretchesnorthwardtothe DomainandtheRoyalBotanicGarden.

Whilenotasbig,Sydney'sHydePark hasasimilarappearanceandfeelto NewYork'siconicCentralPark,owing toitspositioninthecity

10.PalmBeach

PalmBeach,located40kilometers northofSydney'sCBD,hasadistinct ambiancereminiscentofalittle subtropicalparadise.PalmBeachisa popularday-triplocationforSydney residentsaswellasaspecialized vacationdestinationforvisitors, backpackers,andAustralianand worldwidecelebrities.

HowistheNightlifeScene?

Sydneyhasgreatnightlife,including operaconcerts,karaokebars,clubs, andcafes.Thereareinfinitelocations tounwindafteraharddayatworkfor everykindofnightcrawler,soyou'll neverbestuckforthingstodoin Sydneyaftersunset.Sydneyoffers everything,fromnoisyandhectic nightclubstotranquilbeachshacksand cafés.

FrequentlyAskedQuestionsabout Sydney

1.HowtotravelwithinSydney?

TheeasiestmethodtotraveltoSydney isdeterminedbyyourbudgetand whereyouwanttostay.Ifyou're stayinginthecitycenter,walkingor usingpublictransitistypicallythe mostconvenientandleastexpensive choice.However,ifyouwanttodoa lotoftouringoutsideofthecity,you mightthinkabouthiringavehicle.Just keepinmindthatparkinginSydney mayberatherpricey

2.Howmuchdoesastaycost?

YoushouldbudgetroughlyAU$352 ($250)perdayforyourtriptothecity,

2.TheCockatooIsland SydneyHarbourBridge
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asyoupreparetowitnessoneofthe besttouristattractionsofSydney.The averagedailypriceisbasedon previoustravelers'costs.Previous visitorsspentanaverageofAU$55 ($39)onmealsandAU$18($13)on localtransportationinoneday

BonusFactsaboutSydney

1.Climate

SummersinSydneyarepleasant,while wintersaremild.Inthewinter, temperaturesseldomfallbelow freezing,andsnowfallisevenmore infrequent.

2.Entertainment

VividSydney,alightfestival,isoneof Sydney'smostmagnificentyearly spectacles.TheSydneyOperaHouse andtheSydneyHarbourBridgeare transformedintolightartfortourists and"Sydneysiders"fromMaythrough June.

3.Lesser-known

AnotherinterestingfactaboutSydney isthat,becauseofitsproximitytothe InternationalDateLine,itisusually thefirstmajorcityintheworldto welcometheNewYear.

TheEndnote

Fromtheprimetouristattractionsof Sydneytosomeofthelessexplored partsofthecity,thereisareasonwhy Sydneyisthebiggesteconomyof Australia.Ifyou'vereadeverythingwe havementionedsofar,yourexperience whenyouvisitthebeautifulcityof Sydneyisabouttobecomealotmore enjoyable.

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Intoday'sdigitalage,cybersecurityisacriticalaspectof everyorganization,nomatterthesizeorindustry.With theever-evolvingtechnologylandscape,cyberthreats havebecomemoresophisticatedandprevalent,makingit essentialfororganizationstoprioritizetheircybersecurity measurestoprotecttheirsensitivedataandassets.

TheCOVID-19pandemichasfurtheracceleratedthe adoptionofdigitaltechnologies,leadingtoanincreasein remoteworkandrelianceoncloud-basedservices.Thishas creatednewvulnerabilities,withcybercriminalstaking advantageofthesituationtolaunchcyber-attackssuchas phishing,ransomware,anddatabreaches.

Theconsequencesofasuccessfulcyber-attackcanbe devastatingtoanorganization,includingfinanciallosses, damagetoreputation,lossofintellectualproperty,andeven legalimplications.Itis,therefore,crucialfororganizationsto investinrobustcybersecuritymeasurestoprevent,detect, andrespondtothesethreats.

Acomprehensivecybersecuritystrategyinvolvesa combinationoftechnicalsolutions,policies,andemployee training.Itisalsoessentialtoregularlyreviewandupdatethe strategytostayaheadofemergingthreats.

Inconclusion,astheworkculturebecomesincreasingly digitalanddynamic,cybersecurityisnotanoptionbuta criticalaspectofeveryorganization.Thecostofacyberattackcanbesignificant,makingitessentialfororganizations toprioritizetheircybersecuritymeasurestoprotecttheir assets,customers,andreputation.

EmpoweringenterprisesacrosstheglobeisSeceonInc.,a cybersecuritycompanyprovidingcompanieswith comprehensivedefenseagainstcyberthreatswithArtificial Intelligence.

FeaturingforTheEnterpriseWorld'sthisissueof EnterprisingCompaniesoftheYearisSeceon'sstory

TheCompany

Seceon'smissionistoprovidecomprehensivedefense againstcyberthreatswithArtificialIntelligence.The company'sOpenThreatManagementplatformisableto detect,andanalyzecontainpotentialthreatsinreal-time scalingtomillionsofassetsfordatacollection,threat detection,andcontextualawareness.Theirsuiteofawardwinningsolutions,likeaiSIEMandaiMSSP,isbuiltonthe OTMplatformtomeetthedeepcybersecurityneedsof EnterprisesandMSSPswithflexibledeploymentand implementation.

OvercomingtheChallenges

WhenChandraS.Pandey,CEOandFounderofthe companyfirststartedSeceon,hisvisionwastoprovide clientswithasolutionthatwouldimpacttheir organizations'health.Hethusrecognizedthatthereneeded tobeacomprehensiveapproachtocybersecurity, somethingwhichothersolutionsprovidersfailedtotap.

ThusbeganthejourneyofSeceon,aplatformthat addressedthisneed.

Thefirstchallengewasbringingtheteamtogetherand designingtheplatform.Butaftertheseroadblockswere removed,thejourneyofSeceonhasbeensmoothsailing. Bytakingaplatform-basedapproachinsteadofjusta product-basedone,theteamhasbeenabletoquicklyand easilyaddanynewfunctionalitytheyneed,andkeepup withanever-evolvingCybersecuritylandscape.

Whenthecompanyfirstdevelopeditsproduct,itwas expectedtobewidelyadopted.Although,theirbiggest growthcamefromMSSPswhosawthecapabilitiesofour platform,andsoughttotakeittothenextlevel,takingthe Seceonteambysurprise.

Seceonrespondedtothisneedbyaddingmultitenancyand multi-tiercapabilitiestotheplatform.Addingtothis,when partneredwithMSSPs,theplatformexpandedtonewlevels andbroughtnumerouscustomersintheprocess.

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“We made sure to bring together experts from networking, system administration, machine learning, and AI - strengths in each field combined to form a powerful whole.”

GrowthGraphs

“Overtheyears,ourhardworktobringmorepartnerstothe platformandfurthersolveourcustomers'problemshaspaid off!Weareproudtosaywe'veseen7000+customersjoin ourplatformand250+MSSPpartners-inturn,our customershaveseentheirprofitsdoubleandwehaveseena significantincrease(whichisintripledigits)inourown profits.”,saysChandraPandey

NothingSucceedslikeSuccess

EventhoughSeceonhasn'tbeeninthemarketforadecade, ithasnotstoppedtheteamfromachievingsuccess.Seceon understandsthatcustomersatisfactionandlong-term relationshipsareintegraltoasuccessfulbusinessmodel.

ThisismainreasonwhySeceonprioritizescustomer satisfactionandlong-termrelationshipsinitsbusiness model,helpingthemcreateawin-winsituationthatensures bothpartiesbenefitfromthepartnership.

“The introduction of multitenancy and multi-tier capability was a pivotal point in unlocking the customer potential of our platform.”
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SeceonInc'sSuiteofProductsandServices

Byleveragingdisruptiveinnovation,theteamiscommitted toprovidingcomprehensivecybersecuritysolutionsthatare affordablypriced,andmoreaccessiblethaneverbefore.

TheOTMplatformoffers2Solutions

SeceonaiSIEM™isthemodernSIEMsolutionthatallows businessestorealizetheadvancedcapabilitiesofthe platformfarsurpassingthetraditionalSIEMsolutions. Throughitsabilitytoingeststreamingdatafromall systems,applications,anddevices,real-timeinsightsare quicklygained.What'smore,SeceonaiSIEM™effectively monitorsuseractivitytodetectsuspiciousbehaviorand quicklyidentifypotentialthreats.Thiscutsincident responsetimeandlowersrisk,alsoenablingorganizations tomaintaincompliancestandards.

SeceonaiXDR™istheultimatecyberthreatdetectionand remediationsolution,providingafully-automated,real-time securityexperience,itdeployssmartsecurityusing endpoint,network,andclouddatatoidentifyandneutralize threatsbeforetheycanwreakhavoc.Seceon'sOpenThreat Management(OTM)platformoffersintegratedvisibility, detection,prioritization,andresponseforefficiencyand accuracyincyberdefense.

WhattheFutureHolds

Cybersecurityisarapidlyevolvingindustrydrivenbythe desiretopreventpotentialthreatsandbreaches.Seceon's teamofexpertsbringsinnovationtotheforefrontandoffers tailoredsolutionsthatmeetallcompliancerequirements,so thecustomersandpartnerscandefendtheirsystemswith confidence.

Theteam'sexpertisecanhelpyoustayaheadofthegame withinnovativesolutionsthataretailoredtoyourneeds.

“Ourplatformallowsyoutomonitorquicklyandprevent potentialthreatsinaproactiveway,aswellasmeet compliancerequirementswithcustomizableKPIs.Our teamofprofessionalsstrivestoensureallourpartnersand customersaccessthebestprotectiontostaysecureandget thepeaceofmindtheyneed.”,saysChandraPandey

“At Seceon Inc., we are passionate about offering comprehensive and secure cybersecurity to customers of every shape and size.”
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“We focus on innovation each and every day, seeking out solutions that work for our customers today and that will benefit them in the long run.”

ChandraPandeyfurtheraddsthattheteamofSeceoniscontinuouslyinnovatingtookeepthecustomerssafefromany potentialcyberthreats.

Bycreatingaplatformthatallowsuserstomonitortheircybersecurityfromboththeinsideandoutside,itiseasierto identifyanynewsecurityrisksthatmayarise.

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ChandraS.Pandey-LeadingtheWay

Forthepasttwodecades,Mr.ChandraShekharPandeyhas witnessedtheevolutionoftheindustryandseenimmense advancesintechnology,particularlyintheinternetand artificialintelligence.

Toensurethatyourorganization-andthoseyouworkwith andserve-remainprotectedfrompotentialthreats,itis essentialthatyoukeepuptodatewiththelatestinnovations andeducateyourselvesinmethodsofsafeguardingagainst them.Collaborationandcommunicationamongthoseusing thetechnologyandthoseprovidingitensurethatthe greatestamountofprecautionistakenandthatthegreatest opportunitiesforsuccessareembraced.

“Asentrepreneurs,werecognizetheimportanceof providingcomprehensivesecurityinordertocreatethe idealenvironmentforouremployees,customers,partners, andthecommunity.”,headds.

AtSeceonInc,theteamunderstandstheweightofthis responsibilityandstaystruetothecoremissionof comprehensivecybersecurity,understandingthatthisis

essentialinordertogeneratethemostrewardingexperience foreveryone.

Theyfocusonbringingtherightpeopletogethertoamplify thebenefitsforallinvolvedandmakesureeveryonecan reaptherewardsofourservices.

“It's not just about making money, it's also about creating a space where the community can come together and prosper from our services.”

WhenSpeakingabouttheTeam,Mr.ChandraPandey says

“Wetrulybelievethattheemployeesworkingatour organizationareaninvaluablecomponentofoursuccess. Drawingontheircollectiveknowledge,experience,and commitmenttoexcellence,theyarethedrivingforce behindanyissuestheyaretaskedwithsolving.Wenever shyawayfromanychallengeandworktowardcreatingan amazingexperienceforourcustomerseverytime.

Withasharpfocusontheirneeds,wearededicatedto deliveringourcustomers'outstandingresultsandworking togethertofindtheresolutionthatworksbestforthem.If wedonothavetherightsolution,weareupfrontandhonest withourcustomerstoensurethattheyfindthesolutionthat perfectlyfitstheirneeds/Ifforanyreasonwedonot succeed,ourteamiseager,tobefrankindeclaringthat anotherorganizationmaybetterfitthecustomer'sneeds.”

“We provide customers with new and improved features every month, so they can be sure to stay informed on the latest developments.”
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“As how we interact with technology changes and becomes increasingly advanced, we must also be proactive in our approach to security and safety.”
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esladidn'tinventtheelectriccar,nordidElonMuskestablishTesla.TButtoday,bothhavebecomesynonymsandrepresenttheEVindustry globally.Whilethatistrue,itisquiteeasytooverlookbehind-the-scenesstuffthatwentintomakingitthegiantoftoday. Toanswerthe“whofoundedthecompanythen?”question—itwastheduoof MartinEberhardandMarcTarpenning,SiliconValleyengineers.In2003,they foundedthecompanyinSanCarlos,California,andnameditafterthefamous physicistNikolaTesla. UntilTeslapopularizeditin2008,nootherautomotivemanufacturertook noticeofelectriccars.Atitsdebut,thecompanytooktheEVindustryby storm,itlaunchedtheRoadster.Soonenough,thesporty-lookingcarbecamea hit,withHollywoodstarslikeGeorgeClooneyamongothersorderingtheir ownRoadster. Attheorigin,thegoalwastomakeElectriccarsthatarebetter,quicker,and morefuntodrivethangasolinecars.Now,sustainableenergyhasbecomethe needofthecentury.Andwithissuessuchasglobalwarmingmakingthings unfavorable,electriccarswiththeirzero-emissioncharacteristicareanideal

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MetaDescription:Ifyoulikeunfoldingthehistorypagesby

visitingdifferentplaces,herearethe10warmemorialsin theU.S.thatyoumustvisit.

Historyfascinateseveryone,regardlessofcountry,religion,orage group.Itissomethingthattakesyouonajourneywhereyoucandive intothepast,observewhatwasrightandwherethingswentwrong,and comeoutwisertoconfrontwhatliesahead.Ifyouarealsointohistory, visitinghistoricalplaceslikeforts,monuments,palaces,andwar memorialsmustalwaysbeanoverwhelmingfeeling.

Visitingwarmemorials,inparticular,isanidealwaytopayhomageto thosewholosttheirlivesfightingforthenationandrelivetheirfond memories.Eachwarmemorialrepresentsthecountry'senthrallingand vibranthistoryandremindsusofthesacrificesandvalorofour ancestors.Ifyouareplanningtovisitawarmemorial,letushelpyou withthe10warmemorialsintheU.S.youcannotmiss.

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10WarMemorialsintheU.S.you mustVisit

1.WorldWarIIMemorial

Ÿ Location:NationalMall,Washington D.C.

Ÿ Opened:2004

Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)

TheWorldWarIIMemorialisbuiltin thehonorof16millionAmericanswho servedintheU.S.armedforcesduring theSecondWorldWar Thenationalwar memorialaestheticallyrepresents America'svictoryinWorldWarII.It has56pillarsthatsymbolizeunity amongtheU.S.statesandterritories.It alsocomprisesacoupleofsmall triumphalarchesforthePacificand Atlantictheatersthatsurrounda fountainandanovalplazaatthecenter

2.DCWarMemorial

Ÿ Location:NationalMall, WashingtonD.C.

Ÿ Opened:1931

Ÿ OperatingHours:24 hours

BrieflyknownastheDistrict ofColumbiaWarMemorial, theDCWarmemorialisone ofthemust-watchwar memorialsintheU.S. Originallyconstructedasa domedtemple,thememorial underwentrenovationin 2010.Itshowcasesthenames oftroopswholosttheirlives duringthewarinalphabetical order.In2014,theNRHP (NationalRegisterofHistoric Places)listedthememorial.

| MAY 2023 52

3.VietnamWarMemorial

Ÿ Location:ConstitutionGardens, WashingtonD.C.

Ÿ Opened:1982

Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)

PeoplealsoknowVietnamWar MemorialasVietnamVeterans Memorial.Thememorialhonorsthe valianteffortsofthosewhoservedin theVietnamWar.Theprimaryattraction ofthismemorialistwogranitewalls engravedwiththenamesof58,318 braveheartswhosacrificedtheirlives forthecountry Allthenamesare engravedinchronologicalorder

Ÿ Location:WestPotomacPark,Washington D.C.

Ÿ Opened:1995

Ÿ OperatingHours:24hours

AlsoknownastheKoreanWarVeterans Memorial,thisisoneoftheiconicwar memorialsintheU.S.commemoratingthe sacrificeofthemilitarypeoplewhodiedinthe KoreanWar.Thememorialcomprises19 statuesalongsideawallofremembrance engravedwiththenamesofmartyrs.

5.WorldWarIMemorial

Ÿ Location:PershingPark,WashingtonD.C.

Ÿ Opened:1981

Ÿ OperatingHours:24hours

TheWorldWarIMemorialpaystributetothe servicesofmartyredAmericancitizensintheFirst WorldWar.ItwasoriginallydedicatedinPershing Parkin1981andwasopenedtothepublicin2021. ThememorialfeaturesthestatueofJohnJ.Pershing, thethenGeneraloftheArmies.Thewallsofthe memorialalsoshowcasethesoldiers'journeys.

4.KoreanWarMemorial
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Ÿ Location:VermontAvenue,Washington D.C.

Ÿ Opened:2004

Ÿ OperatingHours:24hours

Thiswarmemorialservesasatributetothe UnitedStatesColoredTroops(USCT)who foughtduringtheAmericanCivilWar.It honorsthememoriesofapproximately 209,145USCT.“TheSpiritofFreedom” statueistheprimaryattractionofthiswar memorial.Itisabronzestatueshowcasing threemenfromtheinfantryandasailorwho isdefendingfreedom.

7.AmericanVeteransDisabledforLife Memorial

Ÿ Location:WashingtonD.C.

Ÿ Opened:2014

Ÿ OperatingHours:9amto5pm

AmericanVeteransDisabledforLifeMemorial isoneofthefewwarmemorialsdedicatedto thosedisabledduringthewar Thememorial honorsveteransoftheU.S.Armywhowere permanentlydisabledduringtheirnational service.Thefundraisingforthismemorial startedwaybackin2000,thetargetamount wasreachedin2010,andthememorialwas opentothepublicin2014.

8.NationalMemorialArch

Ÿ Location:ValleyForgeNationalHistoricPark,Pennsylvania

Ÿ Opened:1917

Ÿ OperatingHours:6amto8pm

NationalMemorialArchcelebratesthearrivalofGeorge WashingtonandtheContinentalArmyatValleyForge.During the1777-78continentalwar,theU.S.Armyspentthewhole winterattheValleyForgemilitarycamp.Inspiredbythe“Arch ofTitus”inRome,thearchwasplannedduringthepost-Civil Warerawhenmanywarmemorialsandmonumentswere plannedandbuilt.

6.AfricanAmericanCivilWarMemorial
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9.

Ÿ Location:1954

Ÿ Opened:ArlingtonCounty, Virginia

Ÿ OperatingHours:6amto midnight

MarineCorpsWarMemorialisa nationalmemorialthatis dedicatedtoalltheUnitedStates MarineCorps(USMC)wholost theirliveswhileservingthe country.Thememorialhonorsall themartyrssince1775.Itis inspiredbyaniconicphotograph in1945.Thephotograph comprisedsixUSMCraisinga U.S.flagontopofMount SuribachiduringWorldWarII.

Ÿ Location:GrossePointe Farms,Michigan

Ÿ Opened:1910

Ÿ OperatingHours:9amto7 pm

LiketheWorldWarIIMemorial, theGrossePointeWarMemorial isalsobuiltinmemoryofthose wholosttheirlivesinWorldWar II.Thememorialisalsoknownas RussellA.AlgerJr.House. Besidesbeingamongthetopwar memorialsintheU.S.,ithostsa varietyofprograms,including holidaycelebrations,concerts, socialdancesforschoolchildren, obedienceschoolfordogs,etc.

Thisconcludesourlistof10warmemorialsintheU.S.you mustvisit.Wehopethisbloghascoveredeverythingyouneed toknowaboutthesememorials.

So,whenareyouplanningtovisitawarmemorial?

MarineCorpsWar Memorial 10.GrossePointeWar Memorial
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Things to Know About
INE PHARMACY www.theenterpriseworld.com | 59
5
Opening an ON

Peoplecanbuyalmost

everythingonlinethesedays,so it’snosurprisethatpharmacies aregettinginontheaction.People wanttheconvenienceofordering prescriptionmedicationfromthe comfortoftheirhomes,andopeningan onlinepharmacycanofferjustthat. However,operatinganonline pharmacyisnotassimpleasjust settingupawebsiteandtakingorders. Thereareafewthingsthatpotential onlinepharmacyownersneedtokeep inmindbeforetheygetstarted.

HerearetheTop5ThingsToKnow AboutOpeninganOnlinePharmacy

1. LicensingandRegistration

Thefirstthingyouneedtodoismake surethatyourpharmacyis appropriatelylicensedandregistered. Everystatehasdifferentrequirements, butyou’llneedtogetaretailpharmacy licenseandregisteryourbusinesswith thestate.

Youmayalsoneedtogetapermitto dispensecontrolledsubstances.In addition,you’llneedtohavea registeredpharmacistonstaff. Youneedtoensurethatyouhaveall theproperlicensesandregistrations beforeyoustartoperatingyouronline pharmacy.Ifyoudon’t,youcouldface severelegalpenalties.

2. StorageandShipping

Medicalproducts,suchasprescription drugs,mustbestoredandshipped correctlytoremaineffective.Youneed tohaveasystemforstoringyour productsproperlyandshippingthem outquicklyandefficiently

Yourstorageareashouldbeclean,dry, andcool.Youshouldneverstore prescriptiondrugsinareaswherethey couldbeexposedtoextreme temperaturesormoisture.Youalso

needtoensurethatyourstorageareais secureandthatonlyauthorized personnelcanaccessit.

Youneedtouseareliable pharmaceuticalcourierwhenitcomesto shipyourproducts.Yourproductsshould bewell-packagedandlabeledcorrectly. Youshouldalsokeeptrackofyour inventorytoquicklyandefficiently fulfillorders.

3. CustomerService

Sinceyouwilldealwithcustomers directly,youmusthaveasound customerservicesystem.Yourcustomers shouldbeabletocontactyouquicklyif theyhaveanyquestionsorconcerns. Youshouldalsohaveasysteminplace forhandlingreturnsandrefunds.

Yourcustomerservicerepresentatives shouldbewell-trainedand knowledgeableaboutyourproducts. Theyshouldbeabletoanswerquestions andresolveissuesquicklyand efficiently Youshouldalsoensurethat yourcustomerserviceteamisavailable 24/7ifanyproblemsarise.

4. Marketing

IfyouareplanningOpeninganOnline PharmacythenLastbutnotleast,you needtohaveasolidmarketingplan.You needtoletpeopleknowthatyouronline pharmacyexistsandthatyouoffera convenient,reliablewaytogetthe prescriptiondrugstheyneed.

Youcanuseseveraldifferentmarketing strategiestopromoteyouronline pharmacy Youcanusesearchengine optimizationtoensureyourwebsite comesupwhenpeoplesearchfor relevantkeywords.

YoucanalsorunadsonGoogle, Facebook,andotherwebsites.Youcan createablogorYouTubechannelto providehelpfulinformationaboutyour productsandservices.

5. Security

Asanonlinepharmacy,youwill handlesensitiveinformation,suchas people’screditcardnumbersand personalhealthinformation.Youmust ensurethatyourwebsiteissecureand thatallthisinformationisprotected. Thelastthingyouwantisforyour websitetobehackedandforpeople’s privateinformationtobe compromised.

Ideally,youshouldhaveanSSL certificateforyourwebsite.Thiswill ensurethatallinformationtransmitted betweenyourwebsiteandyour customers’computersisencryptedand secure.Youshouldalsohaveaprivacy policyoutlininghowtouseandprotect people’spersonalinformation.

Thesearejustafewthingsyoumust rememberbeforeOpeninganOnline Pharmacy.Ifyoutakethetimetodo thingsright,you’llbeabletoruna successfulbusinessthathelpspeople gettheprescriptiondrugstheyneed.

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www.theenterpriseworld.com | 61

PRODUCT REVIEW

Founder: Uwe Kreuter

Founded: 1991

Headquarters: Frankfurt, Deutschland

No. of Employees: 50+

Website: www.cct-solutions.com

ContactPro® Review

Overview:

CCT is leading the way in multiexperience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efcient relationships with their customers.

| MAY 2023 64

BackgroundofCCT:

CCTservescustomersaroundthe globe.Focusedonmidsizedandlarge organizationswantingtoachievea competitiveadvantagewith individuallydesignedcommunication andcontactcentersolutions.CCT ContactPro®isapowerfuland scalableomnichannelcontactcenter solutionwithanexcellentagent desktopandintelligentautomation functionality.Enablingefficient servicesforanexcellentcustomer experience(CX).

Ouremployeesarecertifiedexperts. Constanttrainingandeducationaswell asknowledgetransferwithour partnersassureprofessional implementationandexcellentsupport. Customspecificimplementations providethebestpossibleintegrationof existingsystemsandnewcomponents. Enablingdemand-orientedactivation ofinnovativefunctionsandservices.

TofulfillindividualrequirementsCCT offerstailoredsupportandmanaged service.

Ourexpertsareavailable24by7to assistandhelpclientsortodeliver proactiveservices.Inourprojectswe useprovensystemsandsolutionsfrom well-knownvendors.Toassurebest serviceforourclients,ouroperation andsupportstructureisalignedwith theprocessesofourkey-partners.

ProductDetails:

CCTContactPro®(CP)istheperfect solutionforautomationandtheagent desktopinanomnichannelcontact centerenvironment.Contact-Pro® empowersagentstoefficientlyserve customersintoday'sdemandingworld ofomnichannelcommunication.The state-ofthe-arttechnologysolution helpsleverageexistinginfrastructure whiledecreasingcontactcentercosts andincreasingcustomersatisfaction.

Theflexibleandadoptabledesktopin combinationwithautomationand integrationcapabilitiesenables efficientserviceswiththebest availableresourcesattherighttimeto deliveranexcellentcustomer experience(CX).Higheragent productivity,therightinformationfora successfulcustomerdialogand reducedover-headthroughautomation increasetheagentproductivity, Customerjourney,CRM/ERPsupport, Reporting&Analytics.Increased customersatisfactionandCX, Consistentinformationthroughall mediachannelsandintegrationofselfservicesystemswithAIdriven automationincreasecustomer satisfaction.

Optimizedworkflowsandnew services,aworklistconceptand configurablefunctionsprovidea flexiblealignmentwithdesired workflows.Itenablesaneasy implementationofnewservices. Inbound,outbound,call-backand omnichannelhandling.CCT ContactPro®supportsblendedinbound andoutboundinteractionsincluding call-back.Tooptimizethecustomer experienceCPoffersfullomnichannel capabilities.

OtherProminentFeaturesofCCT

ContactPro®:

Ÿ StrategicConsulting

Ÿ SolutionDesign

Ÿ Systemintegration

Ÿ SoftwareDevelopment

Ÿ CustomizedTraining

Ÿ CloudandManagedServices CCaaS

Ÿ CommunicationPlatformasa ServiceCPaaS

Ÿ CCTContactProUnifiedDesktop

Ÿ Omni-ChannelSoftware Solution

Ÿ VoiceManagementincl.CTI

Ÿ Voice Recording/Compliance/Quality

Ÿ RealtimeAnalytics/Agent Coaching

Ÿ Outbound&AgentScripting

Ÿ EmailManagement

Ÿ Mobile&WebChat Management

Ÿ MobileBusinessChat

Ÿ SMSIntegrations

Ÿ ConversationalAIIntegration Cognigy/Google

Ÿ GoogleDialogFlowIntegration

Ÿ PCICompliancecertified

WhyPeopleShouldUseYour Product?

Ÿ IncreaseyourAgent productivity,optimizeyour Agentengagement“happiness” withahighlyefficientUnified AgentDesktopWorkspace

Ÿ Reduceaveragehandlingand reducethecostspercontactsby 30-50%,reducecostforagent training.Increasethefirst contactresolutionrate.

FrequentlyAskedQuestions:

HowisCCTbetterthanother solutions?

CCTensuresmulti-experience customerengagementsolutions. Thesoftwareadaptseasilytothe changingcustomerexpectations, thusdecreasingcontactcentercosts andprovidingefficientrelationships withtheircustomers.

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HowdoCCTSolutionsoperate?

CCTSolutionsoperatein4basic steps-

1.Purchaseorrent–Weadapttothe financingpossibilitiesofyour company

2.Subscriptionsmodels–Usage-based subscriptionmodelssupportcloudbaseddeployment.

3.ManagedService–SimplyletCCT operatethesysteminacomputer centerwiththehighestsecurityand availabilitystandards.

4.LifeCycleManagement–CCT managesyourcontactcenter,agent productivityimprovementsandthe ongoingoptimizationofthecustomer experienceinallprojectphases.

Categories:

ACD/Omnichannel/UnifiedDesktop /IVR/ERMSSelf-Service/ KnowledgeManagement

WorkforceManagement/Dialer/ Outbound/ConversationalAI(Chatbot, Voicebot)Reporting/

CustomerAnalytics/KPI´s/Robotic

ProcessAutomation/Distance Learning/WebBasedTraining

InstantMessengerCRM/Customer ServiceSoftware/Chat/Videochat/ Co-Browsing/Remote

VisualQuality-Management

Costing:

SubscriptionPricingbetweenBasic Package40–PremiumPackage80 USDperconcurrentAgentpermonth

*TermsandConditionsApply

| MAY 2023 66
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