Most Trusted Global Employment Screening Solutions Providers - 2023

Page 2

W W W . T H E E N T E R P R I S E W O R L D . C O M | A M E R I C A S E D I T I O N | M A R C H 2 0 2 3
The Next-gen Solutions Provider Most Trusted Global Employment Screening Solutions Providers 2023
Larry Neal | CEO

S UB S CRIBE

CASE STUDIES

READ MORE

From brands like Tesla to Coca-Cola, get the in-depth analysis of their brand strategies, competition and much more in the Case Studies section of The Enterprise World

UPSHOT METROS

READ MORE

New York to Mumbai, wander the cities with The Enterprise World's this special section. Know everything you need to know about metro cities of the world.

PRESS RELEASE

Get exclusive insights about The Enterprise World's monthly magazines and other news in this Press Release Section.

VIDEO INTERVIEWS

READ MORE READ MORE

Access The Enterprise World's special video interviews with the most visionary and innovative leaders around the globe in our Video Interviews section.

S UB S CRIBE How about showcasing your products to 90,000+ C-suite Subscribers? To get recent updates of our magazines SUBSCRIBE US info@theenterpriseworld.com WWW THEENTERPRISEWORLD COM | AMERICAS EDITION | MAY 2023 RESHAPING BUSINESSES

F r o m E d i t o r ’ s D e s k

Globalemploymentscreeningplatformsholdparamountimportanceintoday'sinterconnected world.Asbusinessesexpandglobally,theneedtomitigaterisksandensureasafeand reliableworkforcebecomesimperative.Theseplatformsprovidecomprehensiveand standardizedbackgroundchecks,verifyingcredentials,employmenthistory,criminalrecords,and othercrucialinformationaboutpotentialemployees.

Byleveragingadvancedtechnologyandinternationaldatabases,theyenablecompaniestomake informedhiringdecisions,protecttheirreputation,andmaintaincompliancewithlocaland internationalregulations.Withtheabilitytostreamlineandexpeditethescreeningprocess,these platformsenhanceefficiencyandhelpbusinessesbuildtrustworthyandhigh-performingteamsina globalemploymentlandscape.

FeaturingforTheEnterpriseWorld’sthisissueofMostTrustedGlobalEmploymentScreening SolutionProviders-2023arethestoriesofleadingcompanies.

Forthecoverreadabout-

Forhighlyregulatedbusinesses, deliversglobalemploymentscreeningsolutions.Cisive Cisive combinestechnologyandhumanunderstandingtocreateclearandactionableintelligenceforHR leadersthroughouttheglobeinaworldwhereinstantinformationreigns.

Thecompany’scoreonboardingandpre-employmentbackgroundscreeningofferingprovides clientswithastreamlined,high-quality,andregulatory-compliantsolution.Comprehensiveservices includebackgroundscreening,vendor/contractorscreening,executivescreening,drugtesting, fingerprinting,paperlessonboarding,andelectronicFormI-9/E-Verifysolutions.

Intermsoftheparticularrisksandrulesthatpertaintofinancialservices,healthcare,transportation, andotherhighlyregulatedindustries,Cisiveisanauthority.Ithasofferedspecializedsolutionsfor morethan40yearstosatisfytheparticularneedsofitsenterpriseclients.Inordertomeetthetalent acquisitiondemandsofenterpriseclients,itintroduceditsonboardingsuiteoftechnologiesin2007. Sincethen,ithascontinuedimprovingtheplatform.

Inordertokeepupwiththephenomenalgrowthandtheclients’increasinglycomplexchallengesfor accurateinformationandinsightstomakeconfidentdecisions,thenewbrandCisivewaslaunchedin 2017.Thecompanywasoriginallyfoundedin1977asCARCOGroupInc.

Today,Cisiveoffersthoroughglobalbackgroundchecksonprospectiveandpresentworkers, suppliers,clients,andbusinesspartners.Throughalliancepartners,thecompanyalsooffersdrug testingandfingerprintingservices.

r o m E d i t o r ’ s D e s k

F

Follow Us On:

For Editorial Concerns: sales@theenterpriseworld.com

For Subscription:

For Sales & Branding Enquiries: info@theenterpriseworld.com

This list is NOT a ranking. The companies on listed in magazine serve different aspects of the market, making ranking them in any order except revenue impossible and unfair. We try to bring a perfect platform for business organization to showcase their valued products/ services.

Copyrights © The Enterprise World | 2019. All Rights Reserved. The images and content included in this magazine should not be copied, transferred or reproduced in any form or by any means, electronics, mechanical, photocopying, recording, otherwise, without proper permission from The Enterprise World. The Enterprise World solely owns all the reprint rights.

Sankalp
Creative
Marketing
PR
Creative
Narendra
Social Media Manager Digital Circulation Manager
The Enterprise World Publisher Peter J. James H. Jessica S.
K.
Content Editor
Coordinator (Americas)
& Marketing Coordinator Business Development Executive
Design Head
S. Amanda V.
editor@theentetpriseworld.com
Shalmali W.
Aparna S. Graphic Designer
The Enterprise World, 1985, Henderson Rd, Columbus, Ohio, 43220

Forthecoverreadabout-

Forhighlyregulatedbusinesses, deliversglobalemployment Cisive screeningsolutions.Cisivecombinestechnologyandhumanunderstanding tocreateclearandactionableintelligenceforHRleadersthroughoutthe globeinaworldwhereinstantinformationreigns.

Thecompany’scoreonboardingandpre-employmentbackground screeningofferingprovidesclientswithastreamlined,high-quality,and regulatory-compliantsolution.Comprehensiveservicesinclude backgroundscreening,vendor/contractorscreening,executivescreening, drugtesting,fingerprinting,paperlessonboarding,andelectronicFormI9/E-Verifysolutions.

Intermsoftheparticularrisksandrulesthatpertaintofinancialservices, healthcare,transportation,andotherhighlyregulatedindustries,Cisiveis anauthority.Ithasofferedspecializedsolutionsformorethan40yearsto satisfytheparticularneedsofitsenterpriseclients.Inordertomeetthe talentacquisitiondemandsofenterpriseclients,itintroduceditson boardingsuiteoftechnologiesin2007.Sincethen,ithascontinued improvingtheplatform.

Inordertokeepupwiththephenomenalgrowthandtheclients’ increasinglycomplexchallengesforaccurateinformationandinsightsto makeconfidentdecisions,thenewbrandCisivewaslaunchedin2017.The companywasoriginallyfoundedin1977asCARCOGroupInc.

Today,Cisiveoffersthoroughglobalbackgroundchecksonprospective andpresentworkers,suppliers,clients,andbusinesspartners.Through alliancepartners,thecompanyalsooffersdrugtestingandfingerprinting services.

L E A D E R S I N S P O T L I G H T

C O N T E N T S Cisive 12
boston 22 upshot Are you a history buff don't miss out on these 10 war memorials in the u.s. 32 Blog 40 cASE STUDY Tesla - How Tesla is reinventing the Wheel of Sustainability How Automated Reporting Boosts Your Business 50 Article CCT - ContactPro® 56 Reviews
| MARCH 2023 12
NEAL |
C o v e r S t o r y www.theenterpriseworld.com | 13
THE NEXT-GEN SOLUTIONS PROVIDER LARRY
CEO

Cisiveisaglobalproviderof compliance-drivenhuman capitalmanagementandrisk managementsolutions.TheEnterprise WorldisproudtointroduceCisiveto theMostTrusted

GlobalEmployment ScreeningSolutionsProviders-2023

Forhighlyregulatedbusinesses,Cisive deliversglobalemploymentscreening solutions.Cisivecombinestechnology andhumanunderstandingtocreate clearandactionableintelligencefor HRleadersthroughouttheglobeina worldwhereinstantinformation reigns.

Thecompany’scoreonboardingand pre-employmentbackgroundscreening offeringprovidesclientswitha streamlined,high-quality,and regulatory-compliantsolution. Comprehensiveservicesinclude backgroundscreening, vendor/contractorscreening,executive screening,drugtesting,fingerprinting, paperlessonboarding,andelectronic FormI-9/E-Verifysolutions.

Intermsoftheparticularrisksand rulesthatpertaintofinancialservices, healthcare,transportation,andother highlyregulatedindustries,Cisiveisan

authority.Ithasofferedspecialized solutionsformorethan40yearsto satisfytheparticularneedsofits enterpriseclients.Inordertomeetthe talentacquisitiondemandsof enterpriseclients,itintroducedits onboardingsuiteoftechnologiesin 2007.Sincethen,ithascontinued improvingtheplatform.

Inordertokeepupwiththe phenomenalgrowthandtheclients' increasinglycomplexchallengesfor accurateinformationandinsightsto makeconfidentdecisions,thenew brandCisivewaslaunchedin2017.

C o v e r S t o r y | MARCH 2023 14

Thecompanywasoriginallyfounded in1977asCARCOGroupInc.

Today,Cisiveoffersthoroughglobal backgroundchecksonprospectiveand presentworkers,suppliers,clients,and businesspartners.Throughalliance partners,thecompanyalsooffersdrug testingandfingerprintingservices.

Cisive–TheSolutionMaster HumanCapitalManagement,orHCM, istheactiveacquisition,employment, anddevelopmentofacompany’s employeesthroughstrategicand tacticalpractices,processes,and applicationstomaximizetheir economicvalue.ThesetofHCM practices,procedures,andapplications shouldbefocusedonthe organizationalneedtoprovidespecific competencies.

Riskmanagementisatacticusedto anticipateandmitigatetheimpactof risksonadatacentre.Riskmitigation, similartoriskreduction,involves takingmeasurestolessenthenegative effectsofrisksanddisasterson businesscontinuity(BC).

Cyberattacks,weatherconditions,and otherfactorsthatcanphysicallyor virtuallyharmadatacentrearethreats thatcouldputacompanyindanger

Intoday’shighlyregulated environmentandtechnology-driven landscape,employersarecompeting fortoptalentmorethaneverindigitalfirstworldexacerbatedbythe Coronavirusglobalpandemic.Asa result,theymustfocusonproviding thebestcandidateexperience,which normallymeansbalancingcompliance andduediligencewithefficiency.

Efficientprocessesthatleveragethe latesttechnologycandetermine whetheranemployermeetstheirhiring goals.WithCisive’stechnology, employerscanhavebothwithout compromise.

TriggersofGrowth

In2017,Cisivechangeditsnamefrom CARCOGrouptobettercommunicate itsfocusonclearandaccurateinsights forHRsolutions,security,and insurance/fraudpreventionclients.In 2019,ittookitsglobalbackground screeningcapabilitytothenextlevel byacquiringthePre-Employment ScreeningdivisionofBlueUmbrella (nowCisiveGlobal).

Itiswell-knownandhighlyregarded asabackgroundscreeninganddue diligencecompanyintheAPAC region.PreCheck,theindustryleader inthehealthcaresector,isalsoapartof thecompany.Cisivealsooperatesin thetransportationsectorthrough DriveriQ,andthe railroadsector,and vendorscreeningthrougheVerifile.

Theseweremajormilestonesin Cisive’sstrategytoprovidetrue,global backgroundscreeningcapabilitiesfor everyregulatedvertical.Thecompany isnowthetopchoiceforFortune1000 companiesinhighlyregulated industries.

TheLong-StandingSuccess

“Clients don’t have to make a choice between technology and quality of the background screening with Cisive.”

Cisiveprovidesclientswithactionable knowledgeandclaritythroughoutthe hiringprocess,guidedbyapurposeto reduceriskforcompanies.Cisive'spreemploymentscreeningservicesstand outduetotheirunwavering commitmenttotruthfulreporting,legal compliance,andsourcematerial integrity

Thecompanydrawsonitsrich experiencetooffertherightsolutions toenterpriseorganizationsinhighly regulatedindustriessuchasfinancial services.Cisiveemploystechnologyto automateprocesseswhereachievable,

www.theenterpriseworld.com | 15

butalsoemployshighlytrained personnelforreviewofbackground investigationinformationatcritical points.

Thisapproachprovidestheirclients unparalleledinsightandthemost accurateinformation,andensures thattheyovercomeemployment backgroundcheckchallengesand bringthemostqualifiedcandidates onboard.Thecompany’saccuracy ratesareextremelyhigh,andtheir disputeratesareverylow.

Moreover,whileprovidingthisbestin-classquality,theturnaroundtimes comparefavorablytoitscompetitors. Alltheseoperationalandbackground screeningcapabilitiesworkin cohesiontoimprovethecandidate experience.

TeamForTheWin

“A company’s most important asset is its people, and Cisive is no exception.”

Whenrecruitingnewtalent,Cisive focusesonattractingthebestpeople intheindustry Thecompany accomplishesthisbyaligning candidateswithitscorevaluesof HEART:honesty,excellence, accountability,respect,and teamwork.

HEARTrepresentstheCisive approachtobusinessandhasbeen instrumentalincultivatinga collaborativeculturewhere employeescanthrive.Ithasbeenkey tosuccess,whichiswhythese qualitiesareingrainedineveryaspect ofthecompany,beginningwiththe recruitmentprocess.

Overtheyears,Cisivehas strengtheneditscommitmentto diversity,equity,andinclusionand establishedaformalDE&I committeein2020.WhileDE&Ihas

C o v e r S t o r y | MARCH 2023 16
www.theenterpriseworld.com | 17
“Clients don’t have to make a choice between technology and quality of the background screening with Cisive.”

alwaysbeenpartofCisive’sculture,the companybelievesinplayingan importantroleinfacilitatingahealthy workplaceenvironmentwhereeveryone feelsvalued,respected,andincluded.

CisiveCEO,LarryNeal, says,“We believeinthevalueofadiverse workforceandconsideritkeytoour continuedsuccessasacompanyandto catalyzeinnovationintothefuture.”

SettingItApart

Cisivefocusesonprovidingfour primarysolutionsthatsetthecompany apartfromtherestofthemarket:

Ÿ Backgroundscreening

Cisiveiscommittedtogivingitsclients themostaccurateinformationpossible sotheymayconcentrateonchoosing thepeoplewhowillbestcontributeto theexpansionoftheircompany They mayrelyonCisivetohandlealloftheir backgroundcheckchallenges.

Thecompanyhasbeenrecognisedasa leadingpre-employmentscreening providerbyHROTodayandis accreditedbytheProfessional BackgroundScreeningAssociation (PBSA).

Ÿ HCMtechnology

WiththehelpofCisive'shuman capitalmanagement(HCM) technologysolutions,theirclients acquireinsightfuldatathatthey mayneedtogrow.Thecompany providesflexibilityand customizationtogivetheimportant businessintelligence,from onboardingandanalyticsreporting toIDverificationandapractical mobileapp.

Asitssolutionsaresimpletouse, bothforcandidatesandforclients, thebusinessescansparesomemore focusonexpanding.

Ÿ ExecutiveIntelligence

TheCisiveexecutiveintelligence branchconductsfocusedand actionableresearchtogiveits clientsacompetitiveedge.Ithas theknow-howtosupport conventionalcommercial transactionswithinformation,from duediligencetolitigationsupport,

Asaresult,itempowersclientsto boldlypursuenewopportunitiesin theworldwidemarket.

Ÿ Compliance

Legalcompliancehasbecomemore challengingthaneverbefore.Cisive helpsclientsestablishethical employmentprocessesinaccordance withtheEqualEmployment OpportunityCommission's(EEOC) rules,theFairCreditReportingAct's (FCRA)requirements,andother internationallaws.

Thecompanyincorporatesstatutory andregulatoryconsiderations, benchmarking,bestpractices,company culture,andhiringrisklevelstoensure thebestbackgroundscreeningprogram intheindustry

Whetherforhealthcarecompliance, financialservicecompliance,or generalHRcompliance,Cisivehas neverhadajudgmentfiledagainstit forviolationsoftheFCRAoranyother consumerreportingstatuteor regulation.

AStepAhead

Cisivejoined14otherleading, enterprisemultinationallabormarket organizationstolaunchtheVelocity NetworkFoundation(VNF).VNFisa collaborative,vendor-neutral,nonprofit

C o v e r S t o r y | MARCH 2023 18

organizationestablishedtodefine, deploy,andchampiontheVelocity Network.Itisagloballyaccessible, trustworthyInternetofCareers poweredbyinnovativeblockchain technologyinresponsetogrowing dataprivacy,security,andmarket pressures.

AsArtificialIntelligenceinHRgets smarterandmorefocusedonsolving specificproblems,thecompanyplans tolaunchevenfurthercapabilities: smartmatchingofindividualsand careeropportunities,predictive analyticsandsmartpeople developmentrecommendations.

Mr.Nealaddsfurther,“Cisiveis goingtocontinuetodevelopleadingedgetechnologyastheapproachto talentacquisitionandmanagement continuestoevolve.Thenatureof backgroundscreeningisgoingto undergoarevolutioninthenextfew years,duetoadvancesin technologiessuchasdistributed ledgers.Thiswillchangethe businessmodelsforbackground screeningcompanies.Weareseizing onthatopportunityandwillbeoutin front!”

www.theenterpriseworld.com | 19
A company’s most important asset is its people, and Cisive is no exception.

WHY A BOSTON YOUR SUMMER

| MARCH 2023 22
ON TOUR SHOULD BE ON SUMMER BUCKET LIST? www.theenterpriseworld.com | 23

Beantown,aslocalslovinglycall Boston,isacitywithabundanthistory anddiverseculture.Evenifyouarea non-historybuff,aBostontouroffersa varietyofthingsthatwillcatertoyour tasteforafunvisit.

AsoneoftheoldestcitiesintheUSA, Boston'shistorydatesbacktothe17th century,withthecityplayingapivotal roleintheAmericanRevolution. Today,itisahubofintellectualand culturalactivity,withinstitutionslike HarvardUniversityandMassachusetts InstituteofTechnology(MIT)located withinitsborders.

Bostonisalsoknownforitsnumerous museums,galleries,andcultural institutions,aswellasitsthriving sportsculture,withfanspassionately supportingtheirfavoriteteams.The cityishometothefamousBoston Marathon,oneoftheoldestandmost prestigiouslong-distancerunning eventsintheworld.

Finally,withthediverseandvibrant culinaryscene,Bostonisconsidereda foodlover'sparadisebymany,offering everythingfromtraditionalNew Englandseafoodtointernational cuisine.Additionally,youaresureto meetsomewarm,welcomingpeople whowillmakeyougrinwiththeir hospitality

PlanningaBostontour?Inthisblog, we'lldigdeeperintowhatthecityof Bostonhastooffertomakeyour Bostontouraonetoremember

BHistoricalSignificanceofBoston

Boston,acityrichinhistory,also providedasignificantculturalvalue.In 1630,PuritanstravelingfromEngland foundedBostonwhiletheywereseeking religiousfreedom.Innotime,thecity becameahubforNewEngland's economic,political,academic, commercial,andfinancialactivity

DuringtheAmericanRevolution,oneof themajorhistoricaleventsoftheUSA, Bostonplayedacentralrole.Thecity witnessedmanyeventsthatultimately ledtothewar Asaresult,considered theBirthplaceoftheAmerican Revolutionbymany

Top5HistoricLandmarksyoucan't missonBostonTour

1.BostonTeaPartyMuseum

ThisfloatingBostonTeaPartymuseum givesyouapeekintoBoston'shistory Youwillgettolivethroughamultifacetedexperienceofliveactors,teathrowingre-enactments,technologically advancedinteractiveexhibits, authenticallyrestoredteaships,andan award-winningfilm.

2.SymphonyHall

Sinceitsfirstconcertin1881,this SymphonyHallcontinuestotreat peoplewithitsconcertperformances eventoday.Inaddition,thehallalso reachesmillionsofpeoplethroughthe Internet,radio,television,educational programs,recordings,andtours.

3.MuseumofAfricanAmerican History

AsthebiggestmuseuminNew England,TheMuseumofAfrican AmericanHistorydoesatremendous joblettingyouinonauthentic representationsofthe18thand19th centuries.Itisatreatforhistorybuffs, asyoulearnaboutAfricanAmericans' contributions.

4.USSConstitutionMuseum

LocatedontheCharlestownNavyYard ofNationalHistoricalPark,the Museumshowcasesinteresting informationabouttheConstitution. Includingitsdesigners,andpeoplewho builtandsailedit.Avisitwillletyou engagewiththehistoryofthe Constitutionthroughcaptivating stories.

5.ThePaulRevereHouse

Originallybuiltin1680,PaulRevere, anAmericansilversmith,boughtthis housein1770.Today,itisoneofthe mostsignificantpiecesoftheAmerican Revolutionandhistoryandamajor touristattractionthatwillmakeyour Bostontourmemorable.

Personalitiesyoudidn'tknowwere Bostonians

ApivotalpersonalityofAmerica, BenjaminFranklinwasoneofthe foundingfathersoftheUnitedStates. Hisvalueswerealwaysaimedtoward makingsocietyabetterplacetolive. Oneofthebestexamplesofhisvalues ishisinventions.Despiteinventing manythings,heneverpatentedthem justformoney,withthebeliefthatthey aretoolstoupliftpeople'sstandardof living.

Ifyou'refamiliarwiththepopular sitcom“TheOffice”(youprobablyare), thenwedon'tneedtotellyouabout Jim,andhispranksonDwight-a popularcharacterfromthesitcom.John Krasinskiwasrecentlynamed“the100 mostinfluentialpeopleintheworld”in 2018,byTimesMagazine.Amanof manytalents,Johnismostlyrecognized forhisactingwork.Althoughhehas alsoworkedasaproducer,and sometimes,directoraswell.

1.BenjaminFranklin 2.JohnKrasinski
| MARCH 2023 24
www.theenterpriseworld.com | 25

3.UmaThurman

Afterheramazingactingperformancein“PulpFiction”,apopulardarkcomedy, UmaThurmanrosetofameforhercharacterportrayalofMiaWallace.In additiontothat,herroleinKillBillhasalsowonnumerousawardsandreceived apositiveresponsefromaroundtheglobe.

4.ChrisEvans

Yes,youhearditright.Ourveryown“CaptainAmerica”isaBostonian.This rolefromtheMarvelCinematicUniverse(MCU)iswhatgainedhimimmense popularityandfansaroundtheworld,helpinghimreachhiscareer'smountaintop. Beforethisrole,heplayedsomeminorrolesinfilmsandalsonumerous supportingroles.

5.EdgarAllanPoe

Bornon19thJanuary1809,EdgarAllanPoeisawriter,poet,editor,andliterary criticfromBoston.Edgarisoftenassociatedwiththe'AmericanRomantic Movement',andhistalesofMysteryandMacabre.Furthermore,hispoems“The Raven”and“AnnabelLee”areamongEdgar'smostpopularworks.

3ThingsthatwillmakeyourBostonTourMemorable

HereisalistofthingsthatmakeyourvisittoBostonatreat:

1.TheFood

Traditionally,Bostonisfamousforitsbakedbeans.Butthegoodnewsisthatno matteryourpalette,withadiverserangeofcuisinesandrestaurants,Bostonis suretosatisfyyourtastebuds.

Besidestraditionaldishes,Bostonservesexceptionalseafoodaswell.From deliciousoysterstofreshlobstersandvariousfish,Bostonisheavenforseafood enthusiasts.

Thelistdoesn'tstopthere.Boston'sfoodisinfluencedbynotjustAmerican dishes,butglobalcuisineaswell.Inconclusion,ifyou'reafoodie,thefoodscene inBostonisboundtoleaveyouawestruck.

2.TheCulture

It'snotasurprisethatmanycallBostonaculturalcenter.Thecityholdspeople fromavarietyofethnicandculturalbackgroundsinitsarms.Itisworthnoting thatgreaterNewEnglandhasanenormousinfluenceonmanyculturalaspectsof thecity.Onesuchaspectistherenowned“BostonAccent.”

Additionally,BostonisahubformusicloverswithplacesliketheBoston SymphonyOrchestra,theFineArtsBostonMuseumforliteraturefans,numerous librariesforbookworms,andmore.Asavisitor,youdon'thavetoworryabout gettingbored,asthecityofferssomethingforeveryone.

3.TheNight-Life

Simplysaid,thenightlifeinBostonisLIT Asthesungoesdown,Bostontruly startsexpressingitslivelyvibes.Fromnightclubstonightmuseums,thecityof

| MARCH 2023 26
www.theenterpriseworld.com | 27

Bostonisalwaysreadytomakeyour nightmemorable.Ifyou'reanightowl planningatriptoBoston,thenightlife scenewilltrulyrockyourworld.

IdealWaystoExploreBoston's Beauty

Forthemostpart,adowntownBoston tourisabreeze,whichissomewhat relatedtothecity'scompactsize.On theotherhand,drivingdowntownis anothergamealtogether.Why? BecauseBostonhasaveryoldfashionedroadlayoutandinsufficient parkingoptions.

Ontheotherhand,MBTA,Boston's publictransportsystem,isniftyand inexpensivetoexplorethecity You canwitnessCambridge,nearby suburbs,andmanymoreunmissable attractionsonyourBostontour

Interestingly,walkingthroughBoston couldhelpyougetacloserlookatthe city,withoutspendingmuchtime. Walkingforanhourorso,youcould exploreplentyofcharmingplaces.The placesincludeCharlesRiverEsplanade orCambridge,whereyouwillbe treatedtoamesmerizingviewofthe cityskyline.

Ifnoneofthatworksforyou,there's alwaysataxi.Boston'staxisare generallyavailableandeasytoflag down.Thisisanidealoptionifyou're planningtotravelaftertheoperational hoursofMBTA.

CostofLivinginBoston

Incontrasttoitscompactsize,a Bostontourtakesquiteabigchunkout ofyourpocket.Whileplanningyour Bostonvisit,makesuretotalktocity realtorsforthebestaccommodation dealsaroundthecity.

Allinall,ifbudgetisnotanissuefor you,Boston'squalityoflifewillleave youecstatic.

WhenshouldyouplanaBoston Tour?

Bostonweatherisamixedbag.To makethemostoutofyourvisit,make sureyouplanyourBostontripbetween themonthsofJuneandOctober.Why? Becausethesummerduringthistimeis mild,withtemperaturesanywhere between15to28degreescelsius.If you'resomeonewhoisplanning outdooractivities,thenthisisyour timetoshine.

Thenumberoftouristvisitsdrops significantlybetweenMarchandMay, andrightfullyso.TheBostonclimate duringthesemonthsisverydryand cold.

Rich,Vibrant,yetUnique Bostonisacitywitharichhistory, vibrantculture,anduniquecharacter.

FromitsroleintheAmerican Revolutiontoitsmodern-daystatusas acenterforinnovationandintellectual activity,aBostontourhasmuchto offerforvisitorsandresidentsalike.

Whetheryou'reexploringthecity's numerousmuseumsandcultural institutions,cheeringonthelocal sportsteams,orindulginginthe diverseculinaryscene,youwillnever runoutofthingstodoinBoston.If you'replanningatriptotheUnited States,besuretoputBostontouron yourlist-youwon'tbedisappointed!

| MARCH 2023 28
www.theenterpriseworld.com | 29
| MARCH 2023 32

MetaDescription:Ifyoulikeunfoldingthehistorypagesby

visitingdifferentplaces,herearethe10warmemorialsin theU.S.thatyoumustvisit.

Historyfascinateseveryone,regardlessofcountry,religion,orage group.Itissomethingthattakesyouonajourneywhereyoucandive intothepast,observewhatwasrightandwherethingswentwrong,and comeoutwisertoconfrontwhatliesahead.Ifyouarealsointohistory, visitinghistoricalplaceslikeforts,monuments,palaces,andwar memorialsmustalwaysbeanoverwhelmingfeeling.

Visitingwarmemorials,inparticular,isanidealwaytopayhomageto thosewholosttheirlivesfightingforthenationandrelivetheirfond memories.Eachwarmemorialrepresentsthecountry'senthrallingand vibranthistoryandremindsusofthesacrificesandvalorofour ancestors.Ifyouareplanningtovisitawarmemorial,letushelpyou withthe10warmemorialsintheU.S.youcannotmiss.

www.theenterpriseworld.com | 33

10WarMemorialsintheU.S.you mustVisit

1.WorldWarIIMemorial

Ÿ Location:NationalMall,Washington D.C.

Ÿ Opened:2004

Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)

TheWorldWarIIMemorialisbuiltin thehonorof16millionAmericanswho servedintheU.S.armedforcesduring theSecondWorldWar Thenationalwar memorialaestheticallyrepresents America'svictoryinWorldWarII.It has56pillarsthatsymbolizeunity amongtheU.S.statesandterritories.It alsocomprisesacoupleofsmall triumphalarchesforthePacificand Atlantictheatersthatsurrounda fountainandanovalplazaatthecenter

2.DCWarMemorial

Ÿ Location:NationalMall, WashingtonD.C.

Ÿ Opened:1931

Ÿ OperatingHours:24 hours

BrieflyknownastheDistrict ofColumbiaWarMemorial, theDCWarmemorialisone ofthemust-watchwar memorialsintheU.S. Originallyconstructedasa domedtemple,thememorial underwentrenovationin 2010.Itshowcasesthenames oftroopswholosttheirlives duringthewarinalphabetical order.In2014,theNRHP (NationalRegisterofHistoric Places)listedthememorial.

| MARCH 2023 34

3.VietnamWarMemorial

Ÿ Location:ConstitutionGardens, WashingtonD.C.

Ÿ Opened:1982

Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)

PeoplealsoknowVietnamWar MemorialasVietnamVeterans Memorial.Thememorialhonorsthe valianteffortsofthosewhoservedin theVietnamWar.Theprimaryattraction ofthismemorialistwogranitewalls engravedwiththenamesof58,318 braveheartswhosacrificedtheirlives forthecountry Allthenamesare engravedinchronologicalorder

Ÿ Location:WestPotomacPark,Washington D.C.

Ÿ Opened:1995

Ÿ OperatingHours:24hours

AlsoknownastheKoreanWarVeterans Memorial,thisisoneoftheiconicwar memorialsintheU.S.commemoratingthe sacrificeofthemilitarypeoplewhodiedinthe KoreanWar.Thememorialcomprises19 statuesalongsideawallofremembrance engravedwiththenamesofmartyrs.

5.WorldWarIMemorial

Ÿ Location:PershingPark,WashingtonD.C.

Ÿ Opened:1981

Ÿ OperatingHours:24hours

TheWorldWarIMemorialpaystributetothe servicesofmartyredAmericancitizensintheFirst WorldWar.ItwasoriginallydedicatedinPershing Parkin1981andwasopenedtothepublicin2021. ThememorialfeaturesthestatueofJohnJ.Pershing, thethenGeneraloftheArmies.Thewallsofthe memorialalsoshowcasethesoldiers'journeys.

4.KoreanWarMemorial
www.theenterpriseworld.com | 35

Ÿ Location:VermontAvenue,Washington D.C.

Ÿ Opened:2004

Ÿ OperatingHours:24hours

Thiswarmemorialservesasatributetothe UnitedStatesColoredTroops(USCT)who foughtduringtheAmericanCivilWar.It honorsthememoriesofapproximately 209,145USCT.“TheSpiritofFreedom” statueistheprimaryattractionofthiswar memorial.Itisabronzestatueshowcasing threemenfromtheinfantryandasailorwho isdefendingfreedom.

7.AmericanVeteransDisabledforLife Memorial

Ÿ Location:WashingtonD.C.

Ÿ Opened:2014

Ÿ OperatingHours:9amto5pm

AmericanVeteransDisabledforLifeMemorial isoneofthefewwarmemorialsdedicatedto thosedisabledduringthewar Thememorial honorsveteransoftheU.S.Armywhowere permanentlydisabledduringtheirnational service.Thefundraisingforthismemorial startedwaybackin2000,thetargetamount wasreachedin2010,andthememorialwas opentothepublicin2014.

8.NationalMemorialArch

Ÿ Location:ValleyForgeNationalHistoricPark,Pennsylvania

Ÿ Opened:1917

Ÿ OperatingHours:6amto8pm

NationalMemorialArchcelebratesthearrivalofGeorge WashingtonandtheContinentalArmyatValleyForge.During the1777-78continentalwar,theU.S.Armyspentthewhole winterattheValleyForgemilitarycamp.Inspiredbythe“Arch ofTitus”inRome,thearchwasplannedduringthepost-Civil Warerawhenmanywarmemorialsandmonumentswere plannedandbuilt.

6.AfricanAmericanCivilWarMemorial
| MARCH 2023 36

9.

Ÿ Location:1954

Ÿ Opened:ArlingtonCounty, Virginia

Ÿ OperatingHours:6amto midnight

MarineCorpsWarMemorialisa nationalmemorialthatis dedicatedtoalltheUnitedStates MarineCorps(USMC)wholost theirliveswhileservingthe country.Thememorialhonorsall themartyrssince1775.Itis inspiredbyaniconicphotograph in1945.Thephotograph comprisedsixUSMCraisinga U.S.flagontopofMount SuribachiduringWorldWarII.

Ÿ Location:GrossePointe Farms,Michigan

Ÿ Opened:1910

Ÿ OperatingHours:9amto7 pm

LiketheWorldWarIIMemorial, theGrossePointeWarMemorial isalsobuiltinmemoryofthose wholosttheirlivesinWorldWar II.Thememorialisalsoknownas RussellA.AlgerJr.House. Besidesbeingamongthetopwar memorialsintheU.S.,ithostsa varietyofprograms,including holidaycelebrations,concerts, socialdancesforschoolchildren, obedienceschoolfordogs,etc.

Thisconcludesourlistof10warmemorialsintheU.S.you mustvisit.Wehopethisbloghascoveredeverythingyouneed toknowaboutthesememorials.

So,whenareyouplanningtovisitawarmemorial?

MarineCorpsWar Memorial 10.GrossePointeWar Memorial
www.theenterpriseworld.com | 37
| MARCH 2023 40

esladidn'tinventtheelectriccar,nordidElonMuskestablishTesla.TButtoday,bothhavebecomesynonymsandrepresenttheEVindustry globally.Whilethatistrue,itisquiteeasytooverlookbehind-the-scenesstuffthatwentintomakingitthegiantoftoday. Toanswerthe“whofoundedthecompanythen?”question—itwastheduoof MartinEberhardandMarcTarpenning,SiliconValleyengineers.In2003,they foundedthecompanyinSanCarlos,California,andnameditafterthefamous physicistNikolaTesla. UntilTeslapopularizeditin2008,nootherautomotivemanufacturertook noticeofelectriccars.Atitsdebut,thecompanytooktheEVindustryby storm,itlaunchedtheRoadster.Soonenough,thesporty-lookingcarbecamea hit,withHollywoodstarslikeGeorgeClooneyamongothersorderingtheir ownRoadster. Attheorigin,thegoalwastomakeElectriccarsthatarebetter,quicker,and morefuntodrivethangasolinecars.Now,sustainableenergyhasbecomethe needofthecentury.Andwithissuessuchasglobalwarmingmakingthings unfavorable,electriccarswiththeirzero-emissioncharacteristicareanideal

www.theenterpriseworld.com | 41
| MARCH 2023 42
www.theenterpriseworld.com | 43
| MARCH 2023 44
www.theenterpriseworld.com | 45
| MARCH 2023 46
www.theenterpriseworld.com | 47
| MARCH 2023 50

HOW AUTOMATED REPORTING BOOSTS YOUR BUSINESS?

www.theenterpriseworld.com | 51

Automatedreportingisawayto

savetimeandresourcesby accuratelyhandling documents.Itskeyfeatureisthe capabilitytogenerateseveralreports efficiently.Inmostcases,itonlytakes ashorttime,unlikemanualreportsthat requirelengthyprocessing.Sinceitcan produceasmanyreportsasneeded,it leavesyourworkforcewithmoretime andenergytofocusoncoreoperations.

Ifautomatedreportingisn’tpartof yourdailyoperations,itmaybetimeto checkitout.Youandyourteams shouldinvestinlearninghow documentworkflowsoftwareworks. Automationhasbroughtalotof positivechange,allowingboth producersandcustomerstoenjoygreat resultsinnearlyeverytransaction.To getthesameforyourownenterprise,

Herearethethingsautomated reportingcando:

1.ImprovesProductivityLevels

Manuallycompilingreportstakesalot oftime.Mostpeoplecan’tkeepupa routineofassessingeveryplatform, addingdatatospreadsheets,and tacklingformulasaccuratelyforlong.

Automationisworthconsideringwhen yourdailyoperationsinvolverepetitive processes,suchasweeklyormonthly reporting.Ifyourworkforceis burdenedwithtedioustasks,suchas downloadingdataordistributionto variousdepartments,thisstepallows themtodirecttheireffortstomore productiveactivities.

Thelesstimeyourworkforcespends handlingrepetitivedata-relatedtasks, themorestreamlinedyourworkflows become.

2.CutsDownPotentialInaccuracies

Inanybusiness,dataaccuracyis crucial,especiallywhenreportingis oneofthekeyroutinetasks.Accurate

dataandanalyticsareimportantsince youbaseyourdecisionsonthem.

Withautomatedreporting,you significantlyreducemarginsoferror, particularlywhencomputingor presentingdata.

Automatedreportsarealsoavailablein variousformats,suchastables,graphs, orevendashboards,dependingonthe specificneedsofyourbusiness.Some canbeexportedtootherprograms. Thisletsreadilyshowcasedatatoyour workforceinastreamlinedmannerto ensureclarity Atthesametime,it ensuresthedecision-makingprocess flowssmoothlywithoutconcernabout whetherthefiguresordatayou’re handlinghaveinconsistencies.

3.HelpsYouComplyWithAuditing Requirements

Ifyouwanttoadheretocompany compliancerequirementsregarding reportingprocesseswithoutany

| MARCH 2023 52

trouble,theaccuracyofautomated reportingisagreathelp.Most automationprogramshavefeaturesthat reducecostlymistakes,lettingyou steerclearofanyheadachesdownthe road.

Dependingonwhicheveryouuse,you canaccesssettingsthatletyoudirectly configurereportsforcompliance.See ifthesefeaturesareavailableinthe softwareyou’rethinkingofgetting.

4.UpdatesYouOnIssuesOr Inconsistencies

Tomaximizeaccuracy,it’sbesttogo foranautomatedreportingtoolwithan alertfeature.Nowadays,mostare equippedwithanalertfeaturethat informsyouofanydiscrepanciesinthe dataorprocessesthemselves.

Dependingonhowfrequentlyyou monitoryourdailyoperations,you mayfailtonoticeabruptchangesin activity.Utilizingautomatedreporting softwareensuresyoucatchthese beforetheybecomeseriousproblems.

5.ReducesOverallOperational Expenditure

Onceyoudecidetoautomateyour reportingwithsoftware,you’llhaveto thinkaboutcosts.Fortunately,the amountyousaveandearnthanksto yourenhancedproductivitymakesup fortheupfrontinvestment.

Ifyou’rewonderinghowautomated reportscanhelpyourbusinesssave money,itcanhappenintwoways.

First,automatedreportinghelpsfreeup employeeschedules.Thismeansthe monthlysalarywillnotgotowasteon longhoursspentontediouspaperwork.

Second,itprovidesyouwithmore informationonhowtogrowthe profitabilityofyourcampaigns.Infact, manyreportingtoolscangenerate valuablevisualizationsofthekey performanceindicators(KPIs)your businessuses.Basically,itstreamlines theprocessestorevealsignificant trends.Theinsightsyougaincan greatlyhelpimproveyourreturnon investmentinnotime.

6.MaintainsTransparency

Automatedreportingeliminatesthe needtorelyonanyindividualorteam toprovidethereports.Youhaveaccess todatawheneverneeded.Thismeans yougetmoretransparencyonalllevels ofyourorganization.Consequently, youcandomoredecision-making basedoncalculateddataratherthan unclearprojections.

Agoodleveloftransparencyand straightforwardreportingalsoensures thatinvestorsandlenderscontinue favoringyourbusiness,providing manyopportunities.

7.AutomationIsAWayForward

Automatedreportingoffersseveral benefitstoyourbusinessinthelong run.Betterproductivity,avoiding inconsistencies,complyingwith compliancerequirements,andreducing expenditureallhelpstreamlineyour businesstoanewlevel.So,getatool thatprovidestheseandmore.

www.theenterpriseworld.com | 53

PRODUCT REVIEW

Founder: Uwe Kreuter

Founded: 1991

Headquarters: Frankfurt, Deutschland

No. of Employees: 50+

Website: www.cct-solutions.com

ContactPro® Review

Overview:

CCT is leading the way in multiexperience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efcient relationships with their customers.

| MARCH
56
2023

BackgroundofCCT:

CCTservescustomersaroundthe globe.Focusedonmidsizedandlarge organizationswantingtoachievea competitiveadvantagewith individuallydesignedcommunication andcontactcentersolutions.CCT ContactPro®isapowerfuland scalableomnichannelcontactcenter solutionwithanexcellentagent desktopandintelligentautomation functionality.Enablingefficient servicesforanexcellentcustomer experience(CX).

Ouremployeesarecertifiedexperts. Constanttrainingandeducationaswell asknowledgetransferwithour partnersassureprofessional implementationandexcellentsupport. Customspecificimplementations providethebestpossibleintegrationof existingsystemsandnewcomponents. Enablingdemand-orientedactivation ofinnovativefunctionsandservices.

TofulfillindividualrequirementsCCT offerstailoredsupportandmanaged service.

Ourexpertsareavailable24by7to assistandhelpclientsortodeliver proactiveservices.Inourprojectswe useprovensystemsandsolutionsfrom well-knownvendors.Toassurebest serviceforourclients,ouroperation andsupportstructureisalignedwith theprocessesofourkey-partners.

ProductDetails:

CCTContactPro®(CP)istheperfect solutionforautomationandtheagent desktopinanomnichannelcontact centerenvironment.Contact-Pro® empowersagentstoefficientlyserve customersintoday'sdemandingworld ofomnichannelcommunication.The state-ofthe-arttechnologysolution helpsleverageexistinginfrastructure whiledecreasingcontactcentercosts andincreasingcustomersatisfaction.

Theflexibleandadoptabledesktopin combinationwithautomationand integrationcapabilitiesenables efficientserviceswiththebest availableresourcesattherighttimeto deliveranexcellentcustomer experience(CX).Higheragent productivity,therightinformationfora successfulcustomerdialogand reducedover-headthroughautomation increasetheagentproductivity, Customerjourney,CRM/ERPsupport, Reporting&Analytics.Increased customersatisfactionandCX, Consistentinformationthroughall mediachannelsandintegrationofselfservicesystemswithAIdriven automationincreasecustomer satisfaction.

Optimizedworkflowsandnew services,aworklistconceptand configurablefunctionsprovidea flexiblealignmentwithdesired workflows.Itenablesaneasy implementationofnewservices. Inbound,outbound,call-backand omnichannelhandling.CCT ContactPro®supportsblendedinbound andoutboundinteractionsincluding call-back.Tooptimizethecustomer experienceCPoffersfullomnichannel capabilities.

OtherProminentFeaturesofCCT

ContactPro®:

Ÿ StrategicConsulting

Ÿ SolutionDesign

Ÿ Systemintegration

Ÿ SoftwareDevelopment

Ÿ CustomizedTraining

Ÿ CloudandManagedServices CCaaS

Ÿ CommunicationPlatformasa ServiceCPaaS

Ÿ CCTContactProUnifiedDesktop

Ÿ Omni-ChannelSoftware Solution

Ÿ VoiceManagementincl.CTI

Ÿ Voice Recording/Compliance/Quality

Ÿ RealtimeAnalytics/Agent Coaching

Ÿ Outbound&AgentScripting

Ÿ EmailManagement

Ÿ Mobile&WebChat Management

Ÿ MobileBusinessChat

Ÿ SMSIntegrations

Ÿ ConversationalAIIntegration Cognigy/Google

Ÿ GoogleDialogFlowIntegration

Ÿ PCICompliancecertified

WhyPeopleShouldUseYour Product?

Ÿ IncreaseyourAgent productivity,optimizeyour Agentengagement“happiness” withahighlyefficientUnified AgentDesktopWorkspace

Ÿ Reduceaveragehandlingand reducethecostspercontactsby 30-50%,reducecostforagent training.Increasethefirst contactresolutionrate.

FrequentlyAskedQuestions:

HowisCCTbetterthanother solutions?

CCTensuresmulti-experience customerengagementsolutions. Thesoftwareadaptseasilytothe changingcustomerexpectations, thusdecreasingcontactcentercosts andprovidingefficientrelationships withtheircustomers.

www.theenterpriseworld.com | 57

HowdoCCTSolutionsoperate?

CCTSolutionsoperatein4basic steps-

1.Purchaseorrent–Weadapttothe financingpossibilitiesofyour company

2.Subscriptionsmodels–Usage-based subscriptionmodelssupportcloudbaseddeployment.

3.ManagedService–SimplyletCCT operatethesysteminacomputer centerwiththehighestsecurityand availabilitystandards.

4.LifeCycleManagement–CCT managesyourcontactcenter,agent productivityimprovementsandthe ongoingoptimizationofthecustomer experienceinallprojectphases.

Categories:

ACD/Omnichannel/UnifiedDesktop /IVR/ERMSSelf-Service/ KnowledgeManagement

WorkforceManagement/Dialer/ Outbound/ConversationalAI(Chatbot, Voicebot)Reporting/

CustomerAnalytics/KPI´s/Robotic

ProcessAutomation/Distance Learning/WebBasedTraining

InstantMessengerCRM/Customer ServiceSoftware/Chat/Videochat/ Co-Browsing/Remote

VisualQuality-Management

Costing:

SubscriptionPricingbetweenBasic Package40–PremiumPackage80 USDperconcurrentAgentpermonth

*TermsandConditionsApply

| MARCH 2023 58
Follow Us On: w w w . t h e e n t e r p r i s e w o r l d . c o m

Turn static files into dynamic content formats.

Create a flipbook

Articles inside

Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.