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Becomingasuccessfulbusinessleaderisacomplexandmultifacetedprocessthatrequiresa combinationofpersonaltraits,skills,knowledge,andexperience.Atitscore,leadershipis aboutinfluencingpeopleandorganizationstowardsacommongoalorvision,anditrequires theabilitytomaketoughdecisions,inspireandmotivateothers,andadapttochanging circumstances.
Oneofthekeytraitsofsuccessfulbusinessleadersisaclearandcompellingvisionofwherethey wanttheirorganizationtogoandhowtheyplantogetthere.Thisrequiresnotonlyadeep understandingoftheindustryandmarkettrendsbutalsotheabilitytothinkcreativelyandtake calculatedrisks.
FeaturingforTheEnterpriseWorld’sthisissueofTheMostSuccessfulBusinessLeadertoWatch Outarethestoriesofsuchleaderswhoareinspiringothers.
Forthecoverstoryreadabout-
Onesuchleaderis ageologistwithover50yearsofexperienceinmineral DonaldBubar, explorationanddevelopmentinCanada.AsthePresidentandCEOofAvalonAdvancedMaterials, Donaldhasbeenattheforefrontofprovidingasustainableandenvironmentallyresponsiblesupply ofcriticalminerals,includinglithium,cesium,tantalum,rareearthelements,tin,andindium.Under hisleadership,Avalonhasbecomearecognizedleaderintheadvancedmaterialsandmineral developmentindustry,withareputationforexcellenceinexploration,development,andproduction activities.
Donaldhasdeepexpertiseandexperienceinmineralexplorationanddevelopment.Hiseducational background,withaBachelor'sdegreefromMcGillUniversityandaMaster'sdegreefromQueen's University,laidasolidfoundationforhiscareerinthemineralindustry.Donaldstartedhiscareeras anexplorationgeologistexploringforchrysotileasbestosinwesternNewfoundlandwhileworking foracompanycalledAsbestosCorp,basedinThetfordMines,Quebec.Afterthat,hedidsome explorationworkforafewyearsintheNorthwestTerritoriesexploringforCu-ZnVMSdepositsfor KiddCreekMinesLtd.
Dr.BenHadjHassine,asatrailblazingentrepreneur,isknownforhisexponentialthinkingandbold leadershipthatchallengesconventions.Hepavesthewayfornewopportunities.Heisalsomotivated bythequotefromhisroyalhighness,MohammedBinRashidAlMaktoum – Treat your team the way you want them to treat your customers, and upholds this philosophy for his own team.
Dr.Benepitomizesgenuineleadershipbyprioritizingthewell-beingofhisemployeesand empoweringhisteamtoreachtheirfullpotential.
UnderDr.Ben'soutstandingleadership,drivenbyhisstrongvaluesandcustomer-oriented philosophy,TheDorisDuan-YoungAutismCenter(DDY)hasbeenrecognizedandawardedby severalprestigiousmagazines.
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Forthecoverstoryreadabout-
Onesuchleaderis ageologistwithover50yearsof DonaldBubar, experienceinmineralexplorationanddevelopmentinCanada.Asthe PresidentandCEOofAvalonAdvancedMaterials,Donaldhasbeenatthe forefrontofprovidingasustainableandenvironmentallyresponsible supplyofcriticalminerals,includinglithium,cesium,tantalum,rareearth elements,tin,andindium.Underhisleadership,Avalonhasbecomea recognizedleaderintheadvancedmaterialsandmineraldevelopment industry,withareputationforexcellenceinexploration,development,and productionactivities.
Donaldhasdeepexpertiseandexperienceinmineralexplorationand development.Hiseducationalbackground,withaBachelor'sdegreefrom McGillUniversityandaMaster'sdegreefromQueen'sUniversity,laida solidfoundationforhiscareerinthemineralindustry.Donaldstartedhis careerasanexplorationgeologistexploringforchrysotileasbestosin westernNewfoundlandwhileworkingforacompanycalledAsbestos Corp,basedinThetfordMines,Quebec.Afterthat,hedidsomeexploration workforafewyearsintheNorthwestTerritoriesexploringforCu-Zn VMSdepositsforKiddCreekMinesLtd.
Dr.BenHadjHassine,asatrailblazingentrepreneur,isknownforhis exponentialthinkingandboldleadershipthatchallengesconventions.He pavesthewayfornewopportunities.Heisalsomotivatedbythequote fromhisroyalhighness,MohammedBinRashidAlMaktoum – Treat your team the way you want them to treat your customers, and upholds this philosophy for his own team.
Dr.Benepitomizesgenuineleadershipbyprioritizingthewell-beingofhis employeesandempoweringhisteamtoreachtheirfullpotential.
UnderDr.Ben'soutstandingleadership,drivenbyhisstrongvaluesand customer-orientedphilosophy,TheDorisDuan-YoungAutismCenter (DDY)hasbeenrecognizedandawardedbyseveralprestigiousmagazines.
L E A D E R S I N S P O T L I G H T
C O N T E N T S
Themineraldevelopment
industryisacrucial componentofmodernsociety, providingtherawmaterialsnecessary forawiderangeoftechnologicaland industrialapplications.From smartphonestotherenewableenergy systemsthatpowerhomesand businesses,mineralsplayanessential roleinshapingtheworld.Asthe demandforthesecriticalresources continuestogrow,sodoestheneedfor visionaryleaderswhocannavigatethe complexlandscapeofmineral explorationanddevelopment.
OnesuchleaderisDonaldBubar,a geologistwithover50yearsof experienceinmineralexplorationand developmentinCanada.Asthe PresidentandCEOofAvalon
AdvancedMaterials,Donaldhasbeen attheforefrontofprovidinga sustainableandenvironmentally responsiblesupplyofcriticalminerals, includinglithium,cesium,tantalum, rareearthelements,tin,andindium. Underhisleadership,Avalonhas becomearecognizedleaderinthe advancedmaterialsandmineral developmentindustry,witha reputationforexcellencein exploration,development,and productionactivities.
Donaldhasdeepexpertiseand experienceinmineralexplorationand development.Hiseducational background,withaBachelor'sdegree
fromMcGillUniversityandaMaster's degreefromQueen'sUniversity,laida solidfoundationforhiscareerinthe mineralindustry.Donaldstartedhis careerasanexplorationgeologist exploringforchrysotileasbestosin westernNewfoundlandwhileworking foracompanycalledAsbestosCorp, basedinThetfordMines,Quebec. Afterthat,hedidsomeexploration workforafewyearsintheNorthwest TerritoriesexploringforCu-ZnVMS depositsforKiddCreekMinesLtd.
HethenjoinedAurResourcesInc.in 1984asanExplorationManagerand laterVPofExploration.Duringhis tenureatAurResources,Donald playedasignificantroleindiscovering anddevelopingseveralmineral depositsinCanada,includingthe
Louvicourtcopper-zincdepositin Quebec.
In1995,DonaldjoinedAvalonas PresidentandCEO,continuingtolead thecompany'sexplorationand developmentactivities.Sincethen, Avalonhasmadesignificantprogress indevelopingcriticalminerals projects,includingtheNechalachorare earthelementsdepositinthe NorthwestTerritories.Donald's experienceandexpertiseinmineral explorationhavealsomadehima valuablecontributortothewider mineralindustry.Hehasservedonthe BoardofDirectorsoftheProspectors andDevelopersAssociationofCanada (PDAC)fornineyearsandasChairof
itsAboriginalAffairsCommittee, advocatingforincreasedIndigenous participationintheindustry
Thisunderscoreshiscommitmentto sustainableandresponsiblemineral development.Hehasalsoservedonthe AdvisoryBoardtotheFacultyofScience ofMcGillUniversityandtheBoardof DirectorsofPDAC'sMiningMatters earthscienceeducationprogram, demonstratinghiscommitmentto promotingeducationandawarenessabout themineralindustry
AboutAvalonAdvancedMaterialsInc.
AvalonAdvancedMaterialsisamineral exploration,andDevelopmentCompany
focusedonproducingcriticalminerals essentialformoderntechnologies suchaselectricvehicles,renewable energy,andaerospaceapplications. Withastrongemphasison sustainability,Avalon'soperationsare designedtominimizeenvironmental impactwhileprovidingeconomic benefitstolocalcommunities.The company'sflagshipproject,the SeparationRapidsLithiumProject,is oneofNorthAmerica'slargestknown lithiumdeposits.Withateamof experiencedprofessionalsfrom variousdisciplines,Avalonis dedicatedtodeliveringhigh-quality productsandservicestoitscustomers whilecreatinglong-termvalueforits shareholders.
Avalon’sgrowthwasdrivenbyits strategicdecisiontoshiftitsfocusto rareearthelementsbyacquiringthe NechalachoREEProjectin2005.This moveallowedthecompanytotapinto anichemarketandmeetthegrowing demandforREEs,whichareessential componentsinmanufacturinghightechproductssuchassmartphones, electriccars,andrenewableenergy systems.Bycapitalizingonthis opportunity,thecompanyachieved significantgrowthandestablished itselfasakeyplayerintheindustry.
Avalon’sdiversifiedportfolioofhighqualitycriticalmetalsandminerals consistsoflithium,cesium,tantalum, rareearthelements,tin,andindium. Thecompany'sprimaryobjectiveisto secureareliable,sustainable,and environmentallyresponsiblesupplyof criticalmineralsvitaltotheclean energyandtechnologysectors.Avalon offersuniqueservicesasitfocuses solelyoncriticalmineralssupply chains.Avalonisdedicatedto producingcriticalmineralsinhigh-tech products,includingelectricvehicles, renewableenergystoragesystems,and otheradvancedtechnologies.
Oneofthecompany'sprimaryproducts islithium,acrucialcomponentin lithium-ionbatteriesusedtopower electricvehiclesandstorerenewable energy.Avalon'sflagshipproject,the SeparationRapidsLithiumProjectin Ontario,Canada,isauniquedeposit richinpetalite.Thislithiummineralis particularlywell-suitedforuseinhighstrengthglassandceramicsand lithium-ionbatteries.
Avalon'sotherkeyproductsinclude cesium,ararealkalimetalusedina
“Avalon adopts best practices to reduce its environmental footprint, prevent water contamination, and engage with local Indigenous communities.”
varietyofapplications,including atomicclocks,medicalimaging,and drillingfluids;tantalum,araremetal usedintheproductionofhighcapacitycapacitorsandother electroniccomponents;rareearth elements,agroupofmetalsessential toawiderangeofhigh-tech applications,includingwindturbines, electricvehicles,andsmartphones; andtinandindium,twometalsused inavarietyofelectronicsandother applications.
Thecompanyoffersitsservices throughexploration,development, andproductionactivities.Italso employsacomprehensiveapproach tomineraldevelopmentthatincludes identifyingandacquiringhigh-quality mineraldeposits,conductingdetailed explorationactivitiestodeterminethe extentandqualityoftheresource, anddevelopingandimplementing environmentallyresponsiblemining andprocessingtechniques.
Donaldattributesthelong-standing successofhiscompanytotheearly recognitionofthepotentialofcritical mineralslikelithiumandrareearth elements,evenbeforetheygained widespreadindustryrecognition. Avalonestablisheditselfasa significantplayerinthesupplychain byidentifyingtheincreasingdemand forthesemineralsinemerging technologiessuchasrenewable energyandelectricvehicles.This enabledAvalontobuildstrong partnershipsandrelationshipswith partnersandcustomers,leadingto sustainedsuccessovertime.
Furthermore,thecompany’sexpertise inmineralexploration,development, andproductionhasgivenita competitiveadvantageinthemarket andsolidifieditspositionasaleading company
Sustainabilityinmineraldevelopment
isacorefocusforAvalon.The companyrecognizestheimportanceof adoptingleadingindustrystandardsfor managinghealth,safety,andthe environment.Itclaimstobecommitted totransparentlyengagingwithlocal communitiesandstakeholders,treating themwithrespect,andcreatinga workplacewhereemployeesarevalued andencouragedtosucceed.
Byadoptingsustainabilityprinciples, Avalonreducesriskandcreates opportunities,improvesitsabilityto attractandretainqualitypeople,and addsshareholdervaluethrough improvedeconomicperformance. Furthermore,itgivesAvalonasocial licensetooperate,whichiscrucialin today'sbusinesslandscape.
Avalonhasalsoadoptedbestpractices toreduceitsenvironmentalfootprint, preventwatercontamination,and engagewithlocalcommunities.The companyrecognizesthatmanycritical rawmaterials,suchasrenewable energysourcesandenergy-efficient automobiles,arevitalforclean technology.Asaresult,thecompany strategicallyalignsitscorporate foundationwithsustainability principlestomeetthedemandsof potentialcustomers,suchasproducers ofcleantechnology,whodemand sustainablesupplychains.
UnderDonald’sleadership,Avalonis makingstridesintheraremetals marketwithitsstrategicplanningand execution.In2021,thecompany receivedapprovalstoproceedwitha 5,000-tonnebulksampleextraction programtorecoverhigh-puritypetalite mineralproductsfortestingand
qualificationbythemanyinterested glassandceramiccompanies.The growingdemandforthisproduct furtheracceleratedwithChina'scontrol overtraditionalpetalitesupplysources inZimbabwe,restrictingnon-Chinese endusers.
Furthermore,Avaloncontinuesto explorenewlithiumpegmatites, particularlyonthewesternextension oftheproperty,whereitrecently identifiedtheSnowbankpetalite pegmatitewithhighcontentsofcoarsegrainedpetalite.Thecompanyis lookingforwardtodrillingitoncethe permitissecured.
Withtheadvancedstatusofthe SeparationRapidsProject,Avalonis well-positionedtoserveboththe batterymaterialsandtheglassceramicsmarket.Thecompanyhas planstosecureanindustrialpropertyin ThunderBayonthewaterfrontand secureastrategicinvestmentpartnerto collaborateonbuildingthelithium refinery Avalonisconfidentabout securingadditionalfundingfromthe governmentandmovingtheproject forward.
Donald’sapproachtobuildinga successfulteamisrootedinthebelief thatdiversifiedtalentisessentialfora company'ssuccess.HisteamatAvalon comprisesexpertsfromvariousfields, includingfinance,engineering, geology,andmarketing.Byhaving diverseskillsandexpertiseonhis team,heensuresthathiscompany comprehensivelyunderstandsall aspectsofitsbusiness.Thisapproach enablesthecompanytomakebetterinformeddecisionsandencourages cross-functionalcollaborationand innovation.Theuniqueblendof expertisethateachteammember bringstothetableensuresthatthe
companyiswell-equippedtotackle anychallengesitmayface.
Donald'sadvicetobudding entrepreneurstofocusoninnovationis atestamenttohissuccessasamineral explorationanddevelopmentleader Innovationiscrucialforentrepreneurs asitenablesthemtocreatenew products,services,orprocessesthat cangivethemacompetitiveadvantage. Byfocusingoninnovation, entrepreneurscanfinduniquesolutions toexistingproblemsoridentifynew opportunitiesothersmayhave overlooked.Thisapproachcanleadto
thedevelopmentofgroundbreaking ideasthatcantransformindustries anddrivebusinessgrowth.
Donald’sentrepreneurialjourney hasbeenmarkedbyhisvisionary thinkingandinnovativeideas, particularlyhisrecognitionofthe opportunityforlithiumsupply chains28yearsago.Whenthe demandforlithiumwasnotashigh asitistoday,Donaldsawthe potentialforthiscriticalmineralsin emergingtechnologiesand identifieditasakeyopportunityfor development.Hestillbelievesitto beoneofhismajorachievementson theprofessionalfront.
Beantown,aslocalslovinglycall Boston,isacitywithabundanthistory anddiverseculture.Evenifyouarea non-historybuff,aBostontouroffersa varietyofthingsthatwillcatertoyour tasteforafunvisit.
AsoneoftheoldestcitiesintheUSA, Boston'shistorydatesbacktothe17th century,withthecityplayingapivotal roleintheAmericanRevolution. Today,itisahubofintellectualand culturalactivity,withinstitutionslike HarvardUniversityandMassachusetts InstituteofTechnology(MIT)located withinitsborders.
Bostonisalsoknownforitsnumerous museums,galleries,andcultural institutions,aswellasitsthriving sportsculture,withfanspassionately supportingtheirfavoriteteams.The cityishometothefamousBoston Marathon,oneoftheoldestandmost prestigiouslong-distancerunning eventsintheworld.
Finally,withthediverseandvibrant culinaryscene,Bostonisconsidereda foodlover'sparadisebymany,offering everythingfromtraditionalNew Englandseafoodtointernational cuisine.Additionally,youaresureto meetsomewarm,welcomingpeople whowillmakeyougrinwiththeir hospitality
PlanningaBostontour?Inthisblog, we'lldigdeeperintowhatthecityof Bostonhastooffertomakeyour Bostontouraonetoremember
Boston,acityrichinhistory,also providedasignificantculturalvalue.In 1630,PuritanstravelingfromEngland foundedBostonwhiletheywereseeking religiousfreedom.Innotime,thecity becameahubforNewEngland's economic,political,academic, commercial,andfinancialactivity
DuringtheAmericanRevolution,oneof themajorhistoricaleventsoftheUSA, Bostonplayedacentralrole.Thecity witnessedmanyeventsthatultimately ledtothewar Asaresult,considered theBirthplaceoftheAmerican Revolutionbymany
Top5HistoricLandmarksyoucan't missonBostonTour
1.BostonTeaPartyMuseum
ThisfloatingBostonTeaPartymuseum givesyouapeekintoBoston'shistory Youwillgettolivethroughamultifacetedexperienceofliveactors,teathrowingre-enactments,technologically advancedinteractiveexhibits, authenticallyrestoredteaships,andan award-winningfilm.
2.SymphonyHall
Sinceitsfirstconcertin1881,this SymphonyHallcontinuestotreat peoplewithitsconcertperformances eventoday.Inaddition,thehallalso reachesmillionsofpeoplethroughthe Internet,radio,television,educational programs,recordings,andtours.
3.MuseumofAfricanAmerican History
AsthebiggestmuseuminNew England,TheMuseumofAfrican AmericanHistorydoesatremendous joblettingyouinonauthentic representationsofthe18thand19th centuries.Itisatreatforhistorybuffs, asyoulearnaboutAfricanAmericans' contributions.
4.USSConstitutionMuseum
LocatedontheCharlestownNavyYard ofNationalHistoricalPark,the Museumshowcasesinteresting informationabouttheConstitution. Includingitsdesigners,andpeoplewho builtandsailedit.Avisitwillletyou engagewiththehistoryofthe Constitutionthroughcaptivating stories.
5.ThePaulRevereHouse
Originallybuiltin1680,PaulRevere, anAmericansilversmith,boughtthis housein1770.Today,itisoneofthe mostsignificantpiecesoftheAmerican Revolutionandhistoryandamajor touristattractionthatwillmakeyour Bostontourmemorable.
Personalitiesyoudidn'tknowwere Bostonians
ApivotalpersonalityofAmerica, BenjaminFranklinwasoneofthe foundingfathersoftheUnitedStates. Hisvalueswerealwaysaimedtoward makingsocietyabetterplacetolive. Oneofthebestexamplesofhisvalues ishisinventions.Despiteinventing manythings,heneverpatentedthem justformoney,withthebeliefthatthey aretoolstoupliftpeople'sstandardof living.
Ifyou'refamiliarwiththepopular sitcom“TheOffice”(youprobablyare), thenwedon'tneedtotellyouabout Jim,andhispranksonDwight-a popularcharacterfromthesitcom.John Krasinskiwasrecentlynamed“the100 mostinfluentialpeopleintheworld”in 2018,byTimesMagazine.Amanof manytalents,Johnismostlyrecognized forhisactingwork.Althoughhehas alsoworkedasaproducer,and sometimes,directoraswell.
1.BenjaminFranklin 2.JohnKrasinski
3.UmaThurman
Afterheramazingactingperformancein“PulpFiction”,apopulardarkcomedy, UmaThurmanrosetofameforhercharacterportrayalofMiaWallace.In additiontothat,herroleinKillBillhasalsowonnumerousawardsandreceived apositiveresponsefromaroundtheglobe.
4.ChrisEvans
Yes,youhearditright.Ourveryown“CaptainAmerica”isaBostonian.This rolefromtheMarvelCinematicUniverse(MCU)iswhatgainedhimimmense popularityandfansaroundtheworld,helpinghimreachhiscareer'smountaintop. Beforethisrole,heplayedsomeminorrolesinfilmsandalsonumerous supportingroles.
5.EdgarAllanPoe
Bornon19thJanuary1809,EdgarAllanPoeisawriter,poet,editor,andliterary criticfromBoston.Edgarisoftenassociatedwiththe'AmericanRomantic Movement',andhistalesofMysteryandMacabre.Furthermore,hispoems“The Raven”and“AnnabelLee”areamongEdgar'smostpopularworks.
3ThingsthatwillmakeyourBostonTourMemorable
HereisalistofthingsthatmakeyourvisittoBostonatreat:
1.TheFood
Traditionally,Bostonisfamousforitsbakedbeans.Butthegoodnewsisthatno matteryourpalette,withadiverserangeofcuisinesandrestaurants,Bostonis suretosatisfyyourtastebuds.
Besidestraditionaldishes,Bostonservesexceptionalseafoodaswell.From deliciousoysterstofreshlobstersandvariousfish,Bostonisheavenforseafood enthusiasts.
Thelistdoesn'tstopthere.Boston'sfoodisinfluencedbynotjustAmerican dishes,butglobalcuisineaswell.Inconclusion,ifyou'reafoodie,thefoodscene inBostonisboundtoleaveyouawestruck.
2.TheCulture
It'snotasurprisethatmanycallBostonaculturalcenter.Thecityholdspeople fromavarietyofethnicandculturalbackgroundsinitsarms.Itisworthnoting thatgreaterNewEnglandhasanenormousinfluenceonmanyculturalaspectsof thecity.Onesuchaspectistherenowned“BostonAccent.”
Additionally,BostonisahubformusicloverswithplacesliketheBoston SymphonyOrchestra,theFineArtsBostonMuseumforliteraturefans,numerous librariesforbookworms,andmore.Asavisitor,youdon'thavetoworryabout gettingbored,asthecityofferssomethingforeveryone.
3.TheNight-Life
Simplysaid,thenightlifeinBostonisLIT Asthesungoesdown,Bostontruly startsexpressingitslivelyvibes.Fromnightclubstonightmuseums,thecityof
Bostonisalwaysreadytomakeyour nightmemorable.Ifyou'reanightowl planningatriptoBoston,thenightlife scenewilltrulyrockyourworld.
Forthemostpart,adowntownBoston tourisabreeze,whichissomewhat relatedtothecity'scompactsize.On theotherhand,drivingdowntownis anothergamealtogether.Why? BecauseBostonhasaveryoldfashionedroadlayoutandinsufficient parkingoptions.
Ontheotherhand,MBTA,Boston's publictransportsystem,isniftyand inexpensivetoexplorethecity You canwitnessCambridge,nearby suburbs,andmanymoreunmissable attractionsonyourBostontour
Interestingly,walkingthroughBoston couldhelpyougetacloserlookatthe city,withoutspendingmuchtime. Walkingforanhourorso,youcould exploreplentyofcharmingplaces.The placesincludeCharlesRiverEsplanade orCambridge,whereyouwillbe treatedtoamesmerizingviewofthe cityskyline.
Ifnoneofthatworksforyou,there's alwaysataxi.Boston'staxisare generallyavailableandeasytoflag down.Thisisanidealoptionifyou're planningtotravelaftertheoperational hoursofMBTA.
Incontrasttoitscompactsize,a Bostontourtakesquiteabigchunkout ofyourpocket.Whileplanningyour Bostonvisit,makesuretotalktocity realtorsforthebestaccommodation dealsaroundthecity.
Allinall,ifbudgetisnotanissuefor you,Boston'squalityoflifewillleave youecstatic.
WhenshouldyouplanaBoston Tour?
Bostonweatherisamixedbag.To makethemostoutofyourvisit,make sureyouplanyourBostontripbetween themonthsofJuneandOctober.Why? Becausethesummerduringthistimeis mild,withtemperaturesanywhere between15to28degreescelsius.If you'resomeonewhoisplanning outdooractivities,thenthisisyour timetoshine.
Thenumberoftouristvisitsdrops significantlybetweenMarchandMay, andrightfullyso.TheBostonclimate duringthesemonthsisverydryand cold.
Rich,Vibrant,yetUnique Bostonisacitywitharichhistory, vibrantculture,anduniquecharacter.
FromitsroleintheAmerican Revolutiontoitsmodern-daystatusas acenterforinnovationandintellectual activity,aBostontourhasmuchto offerforvisitorsandresidentsalike.
Whetheryou'reexploringthecity's numerousmuseumsandcultural institutions,cheeringonthelocal sportsteams,orindulginginthe diverseculinaryscene,youwillnever runoutofthingstodoinBoston.If you'replanningatriptotheUnited States,besuretoputBostontouron yourlist-youwon'tbedisappointed!
Dr. Ben Hadj Hassine, as a trailblazing entrepreneur, is known for his exponential thinking and bold leadership that challenges conventions. He paves the way for new opportunities The EnterpriseWorldisproudtointroduce him as The Most Successful Business LeadertoWatchOutfor2023.
Effective leadership entails more than just holding a position of authority; it involvesempowering,motivating,and elevatingothers.Authenticleadersnot only lead, but also contribute to the overall growth and development of their teams and organizations. They cultivate a work environment infused with passion, enthusiasm, empathy, and commitment to making a positive impactonsociety.
One individual who embodies this compassionate, value-driven approach is Dr Ben Hadj Hassine, the CEO and Managing Director ofThe Doris DuanYoung Autism Center (DDY). Dr Ben strongly believes in capacity building andempoweringallindividuals.
He is also motivated by the quote from his royal highness, Mohammed Bin Rashid Al Maktoum – Treat your team the way you want them to treat your customers,andupholdsthisphilosophy forhisownteam.
Dr Ben epitomizes genuine leadership by prioritizing the well-being of his employeesandempoweringhisteamto reachtheirfullpotential.
Drawing on over three decades of extensiveexperienceinbusiness
“If a child can't learn the way we teach, maybe we should teach them the way they learn!"
development and entrepreneurial management across Europe, Dr. Ben embodies the qualities of a visionary leader. He is an innovative entrepreneur andresults-drivenexecutive,committedto achieving exceptional outcomes in highly competitive environments that demand constantimprovement.
Asahighlyskilledstrategistwithaproven track record of aligning organizations to achieve excellence and provide exceptionalclientservice,Dr Benexudes positivityandalwaysleadsbyexample.
He strongly believes in capacity building andempoweringindividualstoreachtheir full potential, recognizing that true leadership is not merely about being in charge, but also about inspiring and encouraging others to dream big, learn more,domore,andbecomemore.
Under Dr Ben's outstanding leadership, drivenbyhisstrongvaluesandcustomeroriented philosophy, The Doris DuanYoung Autism Center (DDY) has been recognized and awarded by several prestigiousmagazines.
In 2019, the DDY Center won the Healthcare Innovation Award and ranked 2nd in the Outpatient Clinics category at the DHCA Excellence Awards. In 2020, it won the Outpatient Clinics Award and ranked 1st in the Rehabilitation Center category at the DHCAExcellenceAwards.
Dr Ben was featured as one of the leading CEOs and leaders in the Gulf region in the Gulf Leaders 2020 list by AlKhaleejTimes.In2022,Dr Benwas recognized as one of the Top 10 Most Dynamic Healthcare Entrepreneurs fromGulfbyGulfEntrepreneur.
Expressing his pride in winning the ExcellenceAwards for two consecutive years, Dr. Ben Hadj stated, "This is a proudmomentforusasittookusalmost five years to reach this platform. Five years of hard work and many success stories. We feel so blessed to have the opportunity to make a difference in the livesofsomanygiftedchildren."
Drivenbystrategicgrowthplans,valueadded service, and a commitment to
helpingpeoplesharetheiruniquetalents with the world, Dr. Ben and his exceptional team are poised to demonstrate that DDY is indeed an expertisethattrulycares.
The Doris Duan-Young Autism Center(DDY)
The Doris Duan-Young Autism Center (DDY)isapioneeringinstitutionthatis dedicated to offering world-class counselling and behavioral support servicesforchildrenandadultswhoare ontheAutismspectrum.
DDY is privileged to be led by a professionalteamofworld-classBoardCertified BehaviorAnalysts (BCBA), a ClinicalPsychologist,BehaviorAnalyst Technicians, Speech and Language Pathologists, Occupational Therapists, and Physical Therapists who are all licensed by the Dubai HealthAuthority (DHA).
Moreover, its team members are accredited in Crisis Intervention TrainingbyCanadianSafeManagement Group,whichensuresthattheyare
equipped with the right skills to handle difficultsituations.
DDY believes in providing multidisciplinary care under one roof. Its team of passionate professionals works collaboratively to provide more than 18 services across assessments, therapeutic, inclusion and vocational programs, as well as community and caregivertrainingprograms.
Since its establishment in 2014, DDY has been empowering almost 300 families by providing them with comprehensive, personalized, and innovative care The dedication and commitment to providing excellent serviceshaveearnedthecenterthewelldeserved recognition as one of the leadingautismcentersinDubai.
DDY continues to work towards building an inclusive society for
individuals with Autism and People of Determination and their families in collaboration with government, private, andacademicinstitutions.Italsosupports Dubai's medical tourism initiatives by providing world-class services to individuals from all over the world who cometoDubaiseekinghigh-qualitycare.
DDY is committed to empowering individuals on the Autism spectrum and helpingthemleadfulfillingandfunctional lives.
Healthcare is a complex and constantly evolving industry, driven by advances in technology, research, and changes in patient needs and expectations. As the world becomes more technologically advanced, the healthcare industry has to keepupwiththesechangestoprovidethe bestcarepossible.
One area where technological advances are having a significant impact is in the treatment of autism spectrum disorder The traditional approaches to autism treatment are often limited in scope and effectiveness However, as technology continues to evolve, so does the potential for more innovativeandeffectivetreatments.
DDY recognizes the importance of staying at the forefront of this rapidly evolving field, and is committed to being an innovative leaderinthetreatmentofautism.By incorporating technology into its servicesandteachingprograms,itis able to provide the most effective and individualized treatment for eachchild.
DDY delivers individualized treatmentwitharangeofservicesto
meet the needs of each child. Its highly skilledprofessionalsarelicensedbythe Dubai Healthcare Authority (DHA), including BCBA, Board-Certified Assistant Behavior Analysts, Clinical Psychologists, Speech-Language therapists, Occupational therapists, Physical therapists, and Registered Behaviortherapists.
Furthermore, the institute also involves parentsactivelyinthetreatmentprocess. With this in mind, DDY team works closely with each parent on a regular basis to ensure that the treatment plan includes goals that are important to them.Thisincludessupportingchildren with desensitization to dentist offices, haircuts, community outings, and even helping introduce certain foods into theirchild'sdiet.
By staying at the forefront of technological advances and working
closely with parents and other healthcareprofessionals,DDYisableto provide the most effective and comprehensivecareforindividualswith autismspectrumdisorder
As an entrepreneur, Dr Ben faced the typical challenges and obstacles that come with building a business. And through his vision, perseverance, and consultation with employees, he was able to identify key areas that required attention and strategize solutions to elevate The Doris Duan-YoungAutism Center(DDY)tonewheights.
Under his insightful leadership, DDY expanded to include two new therapeuticcentersandanAdminoffice, and gained recognition not just in the GCC, but globally Today, the center serves nearly 300 families who come
from around the world seeking treatment for their children. Thanks to the dedicated team of professionals at DDY, many of these children have successfully enrolled in mainstream schoolsaftercompletingtheirtreatment. Despite these achievements, Dr. Ben remains humble and attributes the success of DDY to the overwhelming support and trust of the families they serve.Thecenter'sservicesaredesigned to build on skills that are essential for leading a functional life, and the team works collaboratively with families to achieve each child's maximum potential.
Every great leader has a unique perspectiveonwhatdefinessuccess.Dr Ben, the visionary entrepreneur behind TheDorisDuan-YoungAutismCenter,
firmly believes that success means creating a bright and sustainable future forhisfamily,employees,andclients.
He is driven by the desire to build something he truly believes in, with a teamofindividualswhoinspirehim,and who share his passion for making a positive impact in the world His unwavering commitment to this vision has been the driving force behind the successofDDY,aswellasthecountless families that the center has helped over theyears.
“If you are truly happy and grateful for whatyouhaveandwakeupwithasmile, then you have achieved success. True success can be defined in terms of bettering yourself in the pursuit of ultimately benefiting others. Success is havingthesunshineontheinsideofyour heart because you arise each day knowingthatyouare,youhaveandyou will make a difference in the world you live in. Success is the ability to provide happiness to people you love,” affirms Dr.Ben.
Asanexemplaryleader,Dr.Benbelieves in supporting and empowering his employees, family, and community members. For him, leadership is about inspiring others to dream, learn, do, and becomemore.
A client shares, "People admire his positivity, tenacity, constancy, and emotional intelligence.When he comes into your life, he turns you into a better person, you can't help it " Such testimonials undoubtedly give a clear pictureofDr Ben'sleadershipstyleand howhispeopledescribehimasaleader.
Asanentrepreneurwhoownsabusiness employing 100 individuals, Dr Ben recognizes his responsibility to 100 families and over 200 client families, andtherefore,everydecisionhemakes, he considers the consequences and weighsvariousfactors.
For Dr Ben, what sets his team apart is the values they follow and put into practice - commitment, unconditional love, and passion. The DDY team is committedtogiving100%dedicationto theirclientsandtheirfamilies.
Theyseethemselvesasaccountablefor delivering the best of their abilities, communicateopenly,andgoaboveand beyond their roles to help each other They connect with their patients and their families with compassion, empathy, acceptance, and utmost sensitivity, representing unconditional love.
The team wakes up motivated to help People of Determination and strives to build an environment where they can
reach their full potential, representing passion.
ThededicatedstaffatDDYcollaborates tooffermorethan18services,including diagnostic, therapeutic, inclusionary, and vocational programs, as well as communityandcaregivertrainings.
Assessment
Ÿ Intake Assessment and Report Writing
Ÿ BehavioralAssessment
Ÿ PsychologicalAssessment
Ÿ OccupationalTherapyAssessment
Ÿ SpeechLanguageAssessment
Ÿ PhysiotherapyAssessment
ClinicalTherapy
Ÿ AppliedBehavioralAnalysis(ABA) Therapy
Ÿ OccupationalTherapy
Ÿ Physiotherapy
Ÿ SpeechandLanguageTherapy
Ÿ Supervision by Board Certified BehaviorAnalyst(BCBA)
Ÿ VocationalTraining
“The aim is to build on the skills that are essential for leading a functional life within the child's family and community.”Dubai Healthcare CityAuthority (DHCA) ExcellenceAwards 2020
Ÿ LearningSupport
Ÿ Parent/CaregiverBehaviorTraining
Ÿ SocialSkillsTraining
Ÿ JobCoaching
In the 9-year journey, DDY has witnessed the challenges and obstacles that families and children with disabilities face. The center has collaboratedwiththemtoimprovetheir quality of life It allows parents to becomeinvolvedintheirchild'stherapy by attending parent education seminars atthefacility
It arranges community social trips to provide children the opportunity to developsocialskillsandaccessavariety ofactivitiesandexperiences.
“At DDY, we believe in providing a holistic treatment approach by incorporating all aspects of a child's life intheirtreatmentplan.”
TheTechnologyAdvantagesinDDY
DDY takes pride in its state-of-the-art facilities,whicharedesignedtoprovide comprehensive care to individuals with autism.
Sensory Development Center (SensoryCornerandSensoryPods)
Features fiberoptic illuminations, LED ballpit,bubblecolumns,vibratingbean bag chair, soothing aurora lights, and sensorytoys,amongothers.
ImaginationCenter
Adopts 'play' intoteachingindependent living in the home, supermarket, and othersimulationsetups.
MediaandGroupPlayCenter
Fosters social skills through activities like games, movies, dancing, karaoke, orrockclimbing.
ObservationRoom
Parents and caretakers can observe a session in progress using a one-way
mirror, minimizing distraction and the child's reactivity. In addition, the live recording feature helps parents replay sections.
3D Immersive Technology (Magic Carpet)
An interactive environment that can be customized for education, calming sensory application, rehabilitation, mainstream learning, social skills, group responding, speed and dexterity, visual performance,andconcentration.
DDY'S commitment to comprehensive carewhichhasbeenfurtherdemonstrated through the Excellence Awards received fromDubaiHealthcareCityAuthorityfor twoconsecutiveyears,2019and2020.
Sinceitsinceptionin2014,DDYhasbeen relentlessly working towards realizing Dr Ben'svisionofcreatingafuturewhere autism is understood, and People of Determination are fully integrated into society.
With a steadfast commitment to innovation and excellence, DDY continually endeavors to enhance its services by hiring top-tier talent that bringsdiverseknowledgeandskillsetsto theteam.
The center takes great pride in nurturing its therapists and staff, providing them with ongoing training and education to stay ahead of the curve in the everevolving field of autism therapy DDY ensures that each therapist is equipped with the latest tools and technology, and the center is equipped with state-of-theart facilities that enable the team to provide unparalleled services to their clients.
Byprioritizingeducation,innovation,and empowerment,DDYiswellonitswayto becoming the go-to center for autism therapyintheUAEandbeyond.
In order for a young entrepreneur to start off strong, he should:
Ÿ Be aware of his target market before launching his business because failing to understand the market is oneofthetopreasonsnewbusinessesfail.
Ÿ Be passionate about what you do because when you baseyourideasonsomethingyoutrulylove,youwill bemorefocusedandmotivated.
Ÿ Theonlywaytodogreatworkistolovewhatyoudo!
Ÿ Implement a budget planning in order to keep the company'sfinancesstraight.
Ÿ Hiringgoodandcompetentpeoplewiththeskillsand experience the company needs and they should also demonstrateawillingnesstolearn.
Ÿ Trytolistentopeoplemorethanhetalks.Listeningto someone with full attention is a fine way to deliver a sense of respect and it enables you to see and understandhisissuefromeveryanglebecausemostof the people do not listen with the intent to understand, theylistenwiththeintenttoreply Ifollowthequote: thequitteryoubecome,themoreyoucanhear!
Ÿ Being able to solve and offer solutions to many problemshispeoplearefacing.
Ÿ Being confident and humble, people will respect him andtakehimmoreseriously.
Ÿ Surroundshimselfwithpositivepeoplewhosharehis characterandvaluesandappreciatestheirfeedback.
Ÿ Runningabusinessrequiresawiderangeofskillsand expertise that a young entrepreneur haven't mastered yet.Becauseofthis,findingamentorisoneofthemost crucialthingshecando.
Ÿ Bepreparedtomakesacrifices.
Ithinkwhenyoustartanewbusiness,youdon'thavetobe greattostartbutyouhavetoworkveryhardtostarttobe great!
DDYObservationArea DDYOccupational Therapy Room
esladidn'tinventtheelectriccar,nordidElonMuskestablishTesla.TButtoday,bothhavebecomesynonymsandrepresenttheEVindustry globally.Whilethatistrue,itisquiteeasytooverlookbehind-the-scenesstuffthatwentintomakingitthegiantoftoday. Toanswerthe“whofoundedthecompanythen?”question—itwastheduoof MartinEberhardandMarcTarpenning,SiliconValleyengineers.In2003,they foundedthecompanyinSanCarlos,California,andnameditafterthefamous physicistNikolaTesla. UntilTeslapopularizeditin2008,nootherautomotivemanufacturertook noticeofelectriccars.Atitsdebut,thecompanytooktheEVindustryby storm,itlaunchedtheRoadster.Soonenough,thesporty-lookingcarbecamea hit,withHollywoodstarslikeGeorgeClooneyamongothersorderingtheir ownRoadster. Attheorigin,thegoalwastomakeElectriccarsthatarebetter,quicker,and morefuntodrivethangasolinecars.Now,sustainableenergyhasbecomethe needofthecentury.Andwithissuessuchasglobalwarmingmakingthings unfavorable,electriccarswiththeirzero-emissioncharacteristicareanideal
MetaDescription:Ifyoulikeunfoldingthehistorypagesby
visitingdifferentplaces,herearethe10warmemorialsin theU.S.thatyoumustvisit.
Historyfascinateseveryone,regardlessofcountry,religion,orage group.Itissomethingthattakesyouonajourneywhereyoucandive intothepast,observewhatwasrightandwherethingswentwrong,and comeoutwisertoconfrontwhatliesahead.Ifyouarealsointohistory, visitinghistoricalplaceslikeforts,monuments,palaces,andwar memorialsmustalwaysbeanoverwhelmingfeeling.
Visitingwarmemorials,inparticular,isanidealwaytopayhomageto thosewholosttheirlivesfightingforthenationandrelivetheirfond memories.Eachwarmemorialrepresentsthecountry'senthrallingand vibranthistoryandremindsusofthesacrificesandvalorofour ancestors.Ifyouareplanningtovisitawarmemorial,letushelpyou withthe10warmemorialsintheU.S.youcannotmiss.
Ÿ Location:NationalMall,Washington D.C.
Ÿ Opened:2004
Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)
TheWorldWarIIMemorialisbuiltin thehonorof16millionAmericanswho servedintheU.S.armedforcesduring theSecondWorldWar Thenationalwar memorialaestheticallyrepresents America'svictoryinWorldWarII.It has56pillarsthatsymbolizeunity amongtheU.S.statesandterritories.It alsocomprisesacoupleofsmall triumphalarchesforthePacificand Atlantictheatersthatsurrounda fountainandanovalplazaatthecenter
Ÿ Location:NationalMall, WashingtonD.C.
Ÿ Opened:1931
Ÿ OperatingHours:24 hours
BrieflyknownastheDistrict ofColumbiaWarMemorial, theDCWarmemorialisone ofthemust-watchwar memorialsintheU.S. Originallyconstructedasa domedtemple,thememorial underwentrenovationin 2010.Itshowcasesthenames oftroopswholosttheirlives duringthewarinalphabetical order.In2014,theNRHP (NationalRegisterofHistoric Places)listedthememorial.
Ÿ Location:ConstitutionGardens, WashingtonD.C.
Ÿ Opened:1982
Ÿ OperatingHours:24hours(park rangersareondutyfrom9:30amto 10pm)
PeoplealsoknowVietnamWar MemorialasVietnamVeterans Memorial.Thememorialhonorsthe valianteffortsofthosewhoservedin theVietnamWar.Theprimaryattraction ofthismemorialistwogranitewalls engravedwiththenamesof58,318 braveheartswhosacrificedtheirlives forthecountry Allthenamesare engravedinchronologicalorder
Ÿ Location:WestPotomacPark,Washington D.C.
Ÿ Opened:1995
Ÿ OperatingHours:24hours
AlsoknownastheKoreanWarVeterans Memorial,thisisoneoftheiconicwar memorialsintheU.S.commemoratingthe sacrificeofthemilitarypeoplewhodiedinthe KoreanWar.Thememorialcomprises19 statuesalongsideawallofremembrance engravedwiththenamesofmartyrs.
Ÿ Location:PershingPark,WashingtonD.C.
Ÿ Opened:1981
Ÿ OperatingHours:24hours
TheWorldWarIMemorialpaystributetothe servicesofmartyredAmericancitizensintheFirst WorldWar.ItwasoriginallydedicatedinPershing Parkin1981andwasopenedtothepublicin2021. ThememorialfeaturesthestatueofJohnJ.Pershing, thethenGeneraloftheArmies.Thewallsofthe memorialalsoshowcasethesoldiers'journeys.
4.KoreanWarMemorialŸ Location:VermontAvenue,Washington D.C.
Ÿ Opened:2004
Ÿ OperatingHours:24hours
Thiswarmemorialservesasatributetothe UnitedStatesColoredTroops(USCT)who foughtduringtheAmericanCivilWar.It honorsthememoriesofapproximately 209,145USCT.“TheSpiritofFreedom” statueistheprimaryattractionofthiswar memorial.Itisabronzestatueshowcasing threemenfromtheinfantryandasailorwho isdefendingfreedom.
7.AmericanVeteransDisabledforLife Memorial
Ÿ Location:WashingtonD.C.
Ÿ Opened:2014
Ÿ OperatingHours:9amto5pm
AmericanVeteransDisabledforLifeMemorial isoneofthefewwarmemorialsdedicatedto thosedisabledduringthewar Thememorial honorsveteransoftheU.S.Armywhowere permanentlydisabledduringtheirnational service.Thefundraisingforthismemorial startedwaybackin2000,thetargetamount wasreachedin2010,andthememorialwas opentothepublicin2014.
8.NationalMemorialArch
Ÿ Location:ValleyForgeNationalHistoricPark,Pennsylvania
Ÿ Opened:1917
Ÿ OperatingHours:6amto8pm
NationalMemorialArchcelebratesthearrivalofGeorge WashingtonandtheContinentalArmyatValleyForge.During the1777-78continentalwar,theU.S.Armyspentthewhole winterattheValleyForgemilitarycamp.Inspiredbythe“Arch ofTitus”inRome,thearchwasplannedduringthepost-Civil Warerawhenmanywarmemorialsandmonumentswere plannedandbuilt.
6.AfricanAmericanCivilWarMemorialŸ Location:1954
Ÿ Opened:ArlingtonCounty, Virginia
Ÿ OperatingHours:6amto midnight
MarineCorpsWarMemorialisa nationalmemorialthatis dedicatedtoalltheUnitedStates MarineCorps(USMC)wholost theirliveswhileservingthe country.Thememorialhonorsall themartyrssince1775.Itis inspiredbyaniconicphotograph in1945.Thephotograph comprisedsixUSMCraisinga U.S.flagontopofMount SuribachiduringWorldWarII.
Ÿ Location:GrossePointe Farms,Michigan
Ÿ Opened:1910
Ÿ OperatingHours:9amto7 pm
LiketheWorldWarIIMemorial, theGrossePointeWarMemorial isalsobuiltinmemoryofthose wholosttheirlivesinWorldWar II.Thememorialisalsoknownas RussellA.AlgerJr.House. Besidesbeingamongthetopwar memorialsintheU.S.,ithostsa varietyofprograms,including holidaycelebrations,concerts, socialdancesforschoolchildren, obedienceschoolfordogs,etc.
Thisconcludesourlistof10warmemorialsintheU.S.you mustvisit.Wehopethisbloghascoveredeverythingyouneed toknowaboutthesememorials.
So,whenareyouplanningtovisitawarmemorial?
MarineCorpsWar Memorial 10.GrossePointeWar Memorial
Workingforacompanyhas
itsperks.Buttherearealso somebigdrawbacksto beinganemployee,whichiswhysome peoplechoosetogoitaloneand becomeself-employed.Ifyou’retired ofthelimitationsofworkingfor someoneelse,youmaywishto considerbecomingacontractor.This hasanumberofbenefitsover traditionalemployment,andwe’re goingtotakealookatafewofthese now.So,let’sdivein!
Workingasacontractorcanbeamore lucrativeoptionthanworkingfora companywhenitcomestoyour finances.Whenyouareacontractor, youareabletosetyourownratesand chargemoreforyourservices.Of course,whenyou’refirststartingout, youmaywishtochargeaslightly lowerrateasyouestablishyourself but,onceyouhavefoundyourfeetand builtupyourreputation,youwillbe abletosetapricethatreflectsyour expertiseandthequalityjobthatyou knowyouwillbeabletodo.
Ofcourse,makingmoneyalso involvesmanagingyourmoney.When itcomestomanagingyourfinances,it isimportanttobemindfulofyour expensesandmakesurethatyouare chargingenoughforyourservicesto coverthesecosts.Itisalsoimportantto haveasavingsaccountincaseofany unexpectedfinancialemergencies. Shouldyoufeellikeyouneedhelp withyourmoney,youcouldalwaysget intouchwithsomeonelikean accountantforcontractorandletthem takecareofthisimportantaspectof yourbusinessforyou.
Asacontractor,youhavethefreedom tochoosewhoyouworkwith.Youcan workwithanycompanyorindividual
youchoose,whichgivesyoualotof controloveryourworksituation. You’renotlimitedtoworkingwitha singlecompany,andyou’renotstuck inajobyoudon’tlike,meaningyou canfillyourdayswithprojectsand jobsthatyouwillgenuinelywantto do,andenjoydoing.Plus,ifyoudo findthatyouaren’tenjoyingajob,you knowyou’llbeabletomoveonas soonasit’sdone,andyouneverhave todothatjobagain.
Youalsohavethefreedomtowork fromanywhereyouwant,givingyou moreflexibilityinyourlifeand openingdoorsthatperhapswouldhave neveropenedifyouwereworkingfor acompanyandboundtooneplacein particular And,unlikeworkingfora traditionalcompany,beingaselfemployedcontractormeansthatyou areabletosetyourownworkinghours tosuityourselfandyourlifestyle, givingyoufullcontroloveryourworklifebalance,andtheflexibilityto adjustyourhours,shouldyouneedto.
Whenyouworkasacontractor,you havetheopportunitytohoneyour skillsinaparticularfieldorspecialism withinafield.Thisisbecauseyouare abletotakeonmultipleprojectsat onceandworkonthemuntiltheyare completeand,crucially,choosethe typeofprojectsthatyoudo.Ifyou knowyouwouldliketobuildyour skillsinanareayouarenotasfamiliar asothers,youcanfocussolelyon projectsthatinvolvethissothatyou canbringtheseuptoastandardyou feelhappywith.
Youwillalsohavetheopportunityto learnnewskillsbecauseyouare workingwithdifferentpeopleon differentprojects,andyouwillbeable totalktothemduringtheworkandask themasmanyquestionsaspossible.
Havingasmanystringstoyourbowas possiblewillonlybenefityouasa contractor,asthiswillmeanyouare abletotakeonlotsofdifferentjobs andkeepyourworkvaried.
Whenyouworkforacompany,they willbetiedintocontractsanddeals withcertainindividuals,andyoumay onlyeverworkwithafewnames duringyourtimewiththem.Asa contractor,however,youhavethe uniqueopportunitytogrowyour networksignificantly Thisisbecause youareabletoworkwithavarietyof peoplefromdifferentbackgrounds which,aswementionedbefore,can helpexpandyourknowledgeand skillsetand,ofcourse,yourcontacts.
Additionally,asacontractoryoumay beabletoworkwithsomeofthetop professionalsinyourfield,whichcan helpyouadvanceyourcareer.Plus,if yourcustomersarehappywithyour workand,ofcourse,your professionalismthroughoutthe process,theymayrecommendyouto otherswhentheyaskaboutthetypeof productorserviceyouoffer.
Choosingtobeacontractorcanhave manybenefits,bothfinancialandnonfinancial.Allinall,therearemany reasonswhycontractingcanbeagreat choiceforyourcareer,andwehave onlyscratchedthesurfacewiththe abovepoints.Ifyou’reseriously thinkingaboutmakingtheswitch,do yourresearchandtalktoother contractorstolearnmoreaboutwhat it’sliketoworkthiswaysothatyou canmakeaninformeddecisionasto whetherthiscouldbethelifeforyou.
Founder: Uwe Kreuter
Founded: 1991
Headquarters: Frankfurt, Deutschland
No. of Employees: 50+
Website: www.cct-solutions.com
Overview:
CCT is leading the way in multiexperience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efcient relationships with their customers.
BackgroundofCCT:
CCTservescustomersaroundthe globe.Focusedonmidsizedandlarge organizationswantingtoachievea competitiveadvantagewith individuallydesignedcommunication andcontactcentersolutions.CCT ContactPro®isapowerfuland scalableomnichannelcontactcenter solutionwithanexcellentagent desktopandintelligentautomation functionality.Enablingefficient servicesforanexcellentcustomer experience(CX).
Ouremployeesarecertifiedexperts. Constanttrainingandeducationaswell asknowledgetransferwithour partnersassureprofessional implementationandexcellentsupport. Customspecificimplementations providethebestpossibleintegrationof existingsystemsandnewcomponents. Enablingdemand-orientedactivation ofinnovativefunctionsandservices.
TofulfillindividualrequirementsCCT offerstailoredsupportandmanaged service.
Ourexpertsareavailable24by7to assistandhelpclientsortodeliver proactiveservices.Inourprojectswe useprovensystemsandsolutionsfrom well-knownvendors.Toassurebest serviceforourclients,ouroperation andsupportstructureisalignedwith theprocessesofourkey-partners.
ProductDetails:
CCTContactPro®(CP)istheperfect solutionforautomationandtheagent desktopinanomnichannelcontact centerenvironment.Contact-Pro® empowersagentstoefficientlyserve customersintoday'sdemandingworld ofomnichannelcommunication.The state-ofthe-arttechnologysolution helpsleverageexistinginfrastructure whiledecreasingcontactcentercosts andincreasingcustomersatisfaction.
Theflexibleandadoptabledesktopin combinationwithautomationand integrationcapabilitiesenables efficientserviceswiththebest availableresourcesattherighttimeto deliveranexcellentcustomer experience(CX).Higheragent productivity,therightinformationfora successfulcustomerdialogand reducedover-headthroughautomation increasetheagentproductivity, Customerjourney,CRM/ERPsupport, Reporting&Analytics.Increased customersatisfactionandCX, Consistentinformationthroughall mediachannelsandintegrationofselfservicesystemswithAIdriven automationincreasecustomer satisfaction.
Optimizedworkflowsandnew services,aworklistconceptand configurablefunctionsprovidea flexiblealignmentwithdesired workflows.Itenablesaneasy implementationofnewservices. Inbound,outbound,call-backand omnichannelhandling.CCT ContactPro®supportsblendedinbound andoutboundinteractionsincluding call-back.Tooptimizethecustomer experienceCPoffersfullomnichannel capabilities.
OtherProminentFeaturesofCCT
ContactPro®:
Ÿ StrategicConsulting
Ÿ SolutionDesign
Ÿ Systemintegration
Ÿ SoftwareDevelopment
Ÿ CustomizedTraining
Ÿ CloudandManagedServices CCaaS
Ÿ CommunicationPlatformasa ServiceCPaaS
Ÿ CCTContactProUnifiedDesktop
Ÿ Omni-ChannelSoftware Solution
Ÿ VoiceManagementincl.CTI
Ÿ Voice Recording/Compliance/Quality
Ÿ RealtimeAnalytics/Agent Coaching
Ÿ Outbound&AgentScripting
Ÿ EmailManagement
Ÿ Mobile&WebChat Management
Ÿ MobileBusinessChat
Ÿ SMSIntegrations
Ÿ ConversationalAIIntegration Cognigy/Google
Ÿ GoogleDialogFlowIntegration
Ÿ PCICompliancecertified
WhyPeopleShouldUseYour Product?
Ÿ IncreaseyourAgent productivity,optimizeyour Agentengagement“happiness” withahighlyefficientUnified AgentDesktopWorkspace
Ÿ Reduceaveragehandlingand reducethecostspercontactsby 30-50%,reducecostforagent training.Increasethefirst contactresolutionrate.
FrequentlyAskedQuestions:
HowisCCTbetterthanother solutions?
CCTensuresmulti-experience customerengagementsolutions. Thesoftwareadaptseasilytothe changingcustomerexpectations, thusdecreasingcontactcentercosts andprovidingefficientrelationships withtheircustomers.
CCTSolutionsoperatein4basic steps-
1.Purchaseorrent–Weadapttothe financingpossibilitiesofyour company
2.Subscriptionsmodels–Usage-based subscriptionmodelssupportcloudbaseddeployment.
3.ManagedService–SimplyletCCT operatethesysteminacomputer centerwiththehighestsecurityand availabilitystandards.
4.LifeCycleManagement–CCT managesyourcontactcenter,agent productivityimprovementsandthe ongoingoptimizationofthecustomer experienceinallprojectphases.
Categories:
ACD/Omnichannel/UnifiedDesktop /IVR/ERMSSelf-Service/ KnowledgeManagement
WorkforceManagement/Dialer/ Outbound/ConversationalAI(Chatbot, Voicebot)Reporting/
CustomerAnalytics/KPI´s/Robotic
ProcessAutomation/Distance Learning/WebBasedTraining
InstantMessengerCRM/Customer ServiceSoftware/Chat/Videochat/ Co-Browsing/Remote
VisualQuality-Management
Costing:
SubscriptionPricingbetweenBasic Package40–PremiumPackage80 USDperconcurrentAgentpermonth
*TermsandConditionsApply
