Interview with The Enterprise World
Dhruvsoft Services Build. Deploy. Support
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hruvsoft is a Salesforce.com CRM Consulting, Salesforce Implementation, Force.com Development, CRM Deployment & Support Services Provider. Dhruvsoft provides Salesforce.com Offshore outsourcing services from its offices in India to customers worldwide. In an Interview with The Enterprise World, Sunil Khanna, CEO of the company describes the journey of Dhruvsoft, from a mere idea to a company providing best services to its customers. Tell us about the company. Dhruvsoft started its journey in year 2010 with two founders at the helm. We are one of the earliest partners of Salesforce.com in India. There was no looking back since then – on the way we have also entered into partnerships with Google, Microsoft,Zoho and more recently with Oracle NetSuite. With a humble start in 2010 – we have grown organically with a healthy growth rate and now have a strong team of young, dynamic ERP and CRM professionals. We pride ourselves in providing innovative solutions to our clients in ERP and CRM space. Our strength lies in the hard work and disciplined approach of our team to provide optimal solutions on time and in budget. We have completed more than 250 successful ERP and CRM engagements till date and we are among the top players of Salesforce solution providers in India. What were the initial challenges you faced? Being a pure cloud services provider we had 16 July 2020
our share of challenges in the initial days. When we started in 2010 - that was the time when ‘Cloud’ was looked upon with lot of suspicion. All enterprise companies were very apprehensive of security of the cloud. In such time Dhruvsoft focused on educating the customers and building a market for Salesforce.com and other cloud applications. Which was that point that triggered the growth of the company? Around 2014-15 was this inflection point when we started doing the product development for Salesforce.com ISV partners. From a mere implementation and consulting company – we have now become a product development company. We started developing products of Salesforce platform for ISV vendors and have successfully help development and launch of over ten applications. Around the same time we also became partners of Zoho which enabled us to cater to CRM needs of SMB organizations. How have the company graphs changed since the foundation? Can you share a few statistics? Here is a timeline of our partnerships.
