Interview with The Enterprise World
Wilco Source One Stop Cloud Shop S
alesforce services have helped numerous organizations in improving their efficiency. Be it with the cloud computing, or any other digitalization services, when given a choice, most will go for Salesforce indeed! Helping organizations achieve the outcomes they seek through their value is Wilco Source. In this interview with The Enterprise World, Sundararaman Ramasamy, CEO and Cofounder of Wilco Source tells us exactly how they do it! The Company Tell us about the company. My co-founder, Kedar Relangi, and I started Wilco Source in 2014. We had previously worked together as part of the IT team at Pacific Pulmonary Services where we achieved a number of breakthrough results with applications our teams were developing. It was also during that time, however, that we began to see the ever-evolving challenges IT executives were facing. Through dialogue with our peers and other technology experts outside of Pacific Pulmonary Services, it became clear that these challenges were ubiquitous and growing in complexity. We wanted to help our peers and other IT leaders achieve success, and it was from that vision 46 July 2020
that Wilco Source was formed.
but we’re always on the hunt.
Today, we are a Salesforce Silver Partner with a proven track record in the healthcare and life sciences industries with a focus on lead-tocash and contact-to-resolution. Our team has grown to over 200 employees across the US, India, and Mexico.
Which was that point that triggered the growth of the company?
What were the initial challenges you faced? Because of the relationships Kedar and I developed through our years in the industry, and because of the results we achieved for some of our first customers, we were fortunate to have built a steady stream of business. One challenge that has persisted for us –– and it’s certainly not an issue that is unique to us –– has been finding the right talent as we continue to grow. We have a unique culture and from day one, set out to provide opportunities to those who didn’t have as many, which has helped us source talent from some unlikely places. We’ve long believed we could develop technical skills in anyone who possessed drive, passion, empathy, and commitment. So, these two things have helped us maintain a steady stream of talented individuals,
Though we have been fortunate to realize year-over-year growth from the start, we’ve seen marked growth in the past two years as more organizations have committed to digitization. Particularly in healthcare and life sciences, as these industries undergo a paradigm shift towards delivering patient value and a better patient experience, the need for dynamic, cloud-based and interoperable technology infrastructures has become imperative. Over the last several years, many organizations have been shifting away from, or reducing their reliance on, legacy systems and adopting more robust, forward-compatible tools like Salesforce. How have the company graphs changed since the foundation? Can you share a few statistics?
