Issue 09 | 2017
RADISSON BLU HOTEL SANDTON
+ SEPTEMBER IS TOURISM MONTH South Africa’s Public and Private Initiatives Unpacked
+ END OF YEAR FUNCTIONS Ideas and Trends to Spice Up the Party
T h e s k y ’s t h e l i m i t F O R YO U R N E X T E V E N T.
Groups, conferences, incentives, gala dinners, banquets and a wide range of events held under our new, rooftop Crystal Marquee are host to the sun, moon, and stars, as well as panoramic views of Bel Ombre Lagoon. Our ballroom facility creates flexible, air-conditioned space perfect for meeting and conferences up to 350 guests. It’s one reason why Outrigger Mauritius Beach Resort isthe perfect setting for your next event. F O R M O R E I N F O R M AT I O N please contact our Sales department: T E L +230 623 5000 E M A I L groups.mauritius@outrigger-mu.com
CONTENTS
www.theevent.co.za
02.
01
Milestone BEE Deal For 3D Group
04.
SA Tourism Embarks on Inaugural Roadshow through the Nordics
IT’S TOURISM MONTH! September is Tourism Month in South Africa, and we unpack all the exciting initiatives that will unfold. #WeDoTourism!
06.
Be seen in the UFI Congress Daily Newspapers
08.
Tech Talk: Attrahent’s Slick Software Solutions
11.
Tourism Month Special: Immersive Tourism
LIVE EVENT WINS BIG AT THE LOERIES Experiential event leaders Sisters Act’s creative vision saw Lucan Visuals take home gold in the Live Crafts category.
about Innovation
18.
PCOs in Southern Africa
20.
Visionary Tasting Experience Wins Loerie Gold
22.
Your Guide to Interpretation and Translation
24.
and Titbits
YEAR-END PARTY TRENDS Kim Crowie finds out what’s new in year-end events and which trends will take your next party from drab to fab.
Year-End Party Trends
27.
Mauritius: Idyllic Destination for Luxury Business Events
34.
Stellenbosch: Delectable Conferencing in the Cape Winelands
36.
Events to Diarise
RADISSON RED
38.
Associations News
Dale Simpson, Curator of the Radisson Red, talks to the Event about the venue’s exciting features.
40.
Directory of Advertisers
02
NEWS
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MILESTONE BEE DEAL FOR 3D GROUP
In what has been described by management as a ‘milestone BEE deal’, Tsholo Wesi and Clarissa Carsten, an ambitious and tenacious duo, have fast-tracked their goal of guiding the fortunes of leading conference, exhibitions and events solutions company in Africa with their acquisition of a 51% share in the 3D Group.
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riginally from the Northern Cape, Wesi and Carsten have earned a reputation in that province for their determination and flair, plus acute business acumen. 3D Group was established 1995 and has grown from humble roots in Managing Director John Kullmann’s garage to the largest exhibition infrastructure and design stand-building company in southern Africa. Wesi and Carsten are not only joining its board of directors but playing a major role in the day-to-day running of the business. According to 3D Group Marketing & Sales Director, Conrad Kullmann, the deal is a milestone event for the exhibitions company marrying a dynamic, young BEE business with an experienced, professional group of companies. “The 3D Group has the capacity to design, construct, project manage and execute up to 400 events, exhibitions or exhibits a year. In addition, its relationship with the international modular stand format, Octanorm, means it can design locally and build internationally very cost-effectively. “Furthermore, its custom stand design and construction skills are acknowledged as among the best in the industry and its shop-fitting, furniture hire, large format digital printing and shell scheme businesses are all optimised to ensure the success of any project. “Tsholo and Clarissa, who have worked successfully in the local and international leisure and business tourism destination sectors since 2007, are a tireless duo with boundless enthusiasm and professionalism. “Those qualities alone make them a welcome addition to the 3D Group team. But, they’ll also be
This deal elevates the 3D Group offering to a new level. It will grow the brand in sectors where 3D has historically not had as much presence as it would like, and it will enable the existing 3D Group team to transfer the skills its built up over many years to a new team. Tsholo Wesi and Clarissa Carsten © Tyrone Nobel bringing considerable new business development skills to the company. “This deal elevates the 3D Group offering to a new level. It will grow the brand in sectors where 3D has historically not had as much presence as it would like, and it will enable the existing 3D Group team to transfer the skills it has built up over many years to a new team. It’s something we’ve all been looking forward to doing for some time now.” For their part, Tsholo and Clarissa are excited about the deal because of the opportunity for skills transfer across all levels of the business – top management, middle management and shop floor –
and because it has fast-tracked their desire to guide the fortunes of a leading holistic conference, exhibitions and events solutions company in Africa. “Our talent is in networking, identifying opportunities, ideas and delivering on those. But we have always worked with solutions providers to do the physical work – the design, the construction, the build, the breakdown,” said Tsholo. “Now, with 51% of 3D Group as an arrow in our quiver, we’ll be in a position to do just that, and take our offering to the next level. It’s hugely exciting and we look forward to making a real impact in the southern African industry.”
BRING YOUR BRAND TO
LIFE AT SOUTHERN AFRICA’S
LARGEST
OVER 100 000M2 OUTDOOR SPACE
OVER 50 000M2 INDOOR SPACE 24-HOUR SECURITY
CONTEMPORARY CONFERENCE FACILITIES REGISTERED HELICOPTER LANDING SITE
30 MIN TO ALL INTERNATIONAL AIRPORTS EASE OF ACCESS
FULLY-CONTAINED EXHIBITION, CONFERENCE AND EVENTS VENUE
20 000 SECURE PARKING BAYS
5-STAR CATERING
CLOSE PROXIMITY TO HOTELS
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NEWS
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SOUTH AFRICAN TOURISM EMBARKS ON INAUGURAL ROADSHOW THROUGH THE NORDICS
As part of South African Tourism’s ‘5-in-5’ strategic goal to attract four million more international tourist arrivals and one million more domestic holiday trips in the next five years, the organisation has placed heightened international marketing focus on the Nordic countries.
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o this end, members of the South African travel trade are invited to apply to join a roadshow through the region in October 2017. The roadshow will take place from 23 to 27 October 2017 and South African suppliers are invited to apply. The participation cost will be 1 500 euro per person, with a maximum of two people permitted to attend per company. The roadshow will provide South African suppliers with valuable access and introductions to tourism market players in Sweden, Denmark, Norway and Finland. Commented Sthembiso Dlamini, Chief Operating Officer of South African Tourism: “South Africa attracted more than 100 000 travellers from the Nordic countries in 2016, which is an impressive 11% increase over the previous year. As a result of the growing potential of this market, we have decided to allocate additional marketing resources to the Nordic region and bolster our presence there.” This roadshow will capitalise on the growing appetite among progressive and adventurous Swedes, Norwegians, Finns and
Our #WeDoTourism message to the world, showing how travel and tourism can transform and enrich the lives of South Africans.
Danes for African travel by showcasing a range of exciting products to the in-country travel trade that are selling South Africa as a destination. The roadshow aims to educate the trade in the Nordics region about South Africa and its diversity of product and tourist offerings. These will include urban and historic culture, experiences that allow for immersive interaction with locals, as well as wildlife and adventure activities that incorporate coastal experiences and South Africa’s scenic beauty. In addition to experiences, accommodation establishments and both traditional and new destination management companies will form part of the trade partners selected to participate in the roadshow. The roadshow can accommodate 20 South African suppliers, comprising a mix of established players and small businesses. “In line with our mandate to nurture inclusive growth and transformation in the travel sector, we will be selecting at least eight SMEs to join us on our Nordics trip – including one emerging destination management company,” Dlamini explained. Dlamini further stated that the Nordics roadshow had been specifically timed to precede South African Tourism’s Dutch roadshow (taking place from 30 October to 3 November) and WTM London (from 6 to 8 November), to add value and convenience to South African suppliers wishing to participate in all three events. She added that buy-in and partnerships between large and small players across the
Tourism has the power to create jobs.
travel spectrum would be critical to achieving sustainable, inclusive tourism growth that impacts positively on all South Africans. “We are eager to extend our #WeDoTourism message to the world, showing how travel and tourism can transform and enrich the lives of South Africans, and how they can all play a role in making this happen,” Dlamini said. “This includes making a conscious effort to spread the benefits of tourism, and driving home how everyone in the tourism value chain and broader society will ultimately benefit from a tourism boom.”
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NEWS
BE SEEN IN THE UFI
CONGRESS DAILY NEWSPAPERS Film & Event Media, the media house behind the Event magazine, has been appointed to create printed daily newspapers for the UFI Congress, which is taking place from the 1st to the 4th of November 2017.
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he Daily Newspapers will be seen by the leading experts and leaders in the global exhibition industry, of which approximately 500 will be in attendance at this prestigious annual event. The dailies will be distributed at the event and at partner hotels on the 1st, 2nd and 3rd of November 2017. Sales are now open, and all brands that are seeking to grow their business by gaining new clients in the exhibition space are encouraged to advertise in these widereaching and innovative daily newspapers.
For advertising rates, or for further info, contact Coleen Tapson. Email: coleen@filmeventmedia.co.za Tel: 021 674 0646
Catch the eye of hundreds of exhibition organisers from around the globe at the annual UFI Congress, the must-attend event for industry professionals.
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FEATURE
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TECH TALK
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ATTRAHENT SOLUTIONS
A
company in the making since 2003, Attrahent was formed by a group of engineers at Stellenbosch University who recognised specific institution needs within the e-commerce and conference management space. They focus on conference organisers and take unique requirements into considerations when configuring solutions. Rudi Ackhurst elaborates.
Online Registration They provide event registration and management solutions to professional conference organisers through TicketWiz, an online registration solution with extensive attendee management and communication features. “Our focus is on catering for the needs of conference organisers in South Africa by providing advanced registration form
configurations and offering features such as invitation letters for visa applications, configurable invoices and receipts, group registration, bulk communication via SMS, and member discount codes,” says Rudi.
Abstract Submission AbstractWiz is a submission and review system for white papers and, works slightly differently. “Through our relationship with Stellenbosch University institutions, we identified a need for conference organising committees to accept the online submission of abstracts for inclusion in the conference programme,” Rudi explains. “The basic version of our software allows authors to create an account in order to submit a short abstract that typically also includes a presentation method, category, and contributing authors. Pre-configured reviewers would then
blind review these abstracts after which the programme committee would decide which abstracts to include, and if required, request authors to upload their full paper.”
Options for Conference Organisers It can be challenging to introduce new technology to the events industry, but with shorter lead times and financial constraints becoming the norm, Rudi believes more and more event planners are considering solutions that offer pay-as-you-go pricing, and software that automates tasks associated with managing an event. “There are so many event applications out there promising the latest new tech that costs lots of money for features that are not being used by the vast majority of attendees. Be sure to first understand why the event is taking place, and how attendees can get added value by attending your event,” Rudi suggests.
S OF T W ARE FO R CO NF ERENC E O RG ANI SER S
We equip conference organisers to host smooth-running events. We are confident that our range of software products can automate the tasks associated with online registration and abstract submission. Our products and services include: • • • • •
Online registration & management Secure payments Abstract submission & review Event websites Software development
Visit us at www.attrahent.com to request a quote for your next event. Attrahent (Pty) Ltd Tel: +27 21 851 6092 E-mail: rudi@attrahent.com
SIZE DOES MATTER
Big.
Spaces
Better.
Options
Best.
Experiences
It’s been said that size doesn’t matter, but when it comes to creating extraordinary experiences for your guests, delegates or attendees, we have to disagree. That’s why we recently expanded the CTICC with the sole aim of giving our clients and guests more…
More space. More flexibility. More award-winning cuisine. More attention to detail. More convenience. More breathtaking views. More parking. More facilities. All of which give you more opportunity to transform your meeting, event, conference or show into a truly extraordinary experience.
To discover the massive positive impact our bigger and better convention centre can have on your brand or business, contact the CTICC today on +27 21 410 5000 or email sales@cticc.co.za
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FOOT SOLDIERS
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FOOT SOLDIERS About the company
Services Offered
Since 2001, Foot Soldiers has developed a reputation as one of the country’s leading front-of-house event staff suppliers. Foot Soldiers offers a full range of reliable, high-quality staffing services within the dynamic MICE industry. Energetic, well-spoken and professional Soldiers are put through strict training sessions in order to ensure that only the best Troops are deployed onto any event. In an industry based on service, event staff are often the first and last point of contact with your clients. This vital point encourages the team to strive for excellence at every turn. Attention to detail and a strong hands-on approach sets Foot Soldiers apart from the rest – and this detail oriented mindset is imparted onto each hand-picked Soldier.
Registration Staff: Trained and experienced Troops manage manual or electronic registration. Ushers and Meet and Greet: Professional and well groomed arrivals teams greet clients with a smile at any event and assist with all guest logistic services. Hostesses: Beautiful ladies to greet your guests and assist with general client management And many other specialist services, such as race waterpoint staff, fashion show dressers and wine pourers.
What we offer We are offer an ideal alternative to retaining a large permanent staff contingent, allowing you to call on our troops for support only as and when needed.
Our Clients • • • • • •
Steers Siemens Wimpy Samsung Standard Bank Hollard
• • • • • •
Dimension Data SAB ABSA Discovery Microsoft MTV Base
Contact us Address: Fourways View Office Park, Cnr Sunrise Avenue and Sunset Boulevard, Fourways, 2191 Tel: +27 10 020 2999 Email: info@soldiersgroup.com Website: www.soldiersgroup.com / www.footsoldiers.co.za
FEATURE
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IMMERSIVE TOURISM ABOUT INNOVATION
The annual celebration of Tourism Month in September underscores the importance of the industry to growing South Africa’s GDP, job creation, empowerment, transformation, conservation and sustainability. Susan Reynard examines the business landscape.
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eptember is officially Tourism Month with Mpumalanga the province in the spotlight this year. Dates to remember include World Tourism Day celebrations on the theme of “sustainability” on 27 September and the National Tourism Careers Expo in Bloemfontein from 28 to 30 September. It is also honoured as Heritage Month, with the public holiday falling on Sunday, 24 September and creating a long weekend with Monday, 25 September also a public holiday. South African Tourism (SAT) has long focused its marketing activities on the broad strokes of increasing local and international tourism, improving geographical spread of tourists, alleviating the troughs of seasonality and increasing job creation, to name a few key focus areas. Currently the team at South African Tourism lead by CEO Sisa Ntshona is taking action on defined parameters.
South African Tourism Tourism Month Media Launch
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ERENCE S O
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LOCA
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t. +27 71 871 8813 e. info@localconferencesolutions.co.za w. www.localconferencesolutions.co.za
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Local Conference Solutions is a passionately South African enterprise based in Cape Town, South Africa. It designs and manufactures locally made conference bags and beaded lanyards for the corporate and event industry. We understand that every client is unique, budgets are tight and deadlines short, so we tailor make and customise our range of Conference Bags to suit all pockets.In addition we also set up pop-up craft shops at conferences and events allowing delegates to procure locally made craft products.
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Local Conference Solutions
Member of
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FEATURE
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Sisa Ntshona, South African Tourism CEO
South African Tourism Tourism Month Media Launch
Sisa says South African Tourism is taking this year’s theme of sustainability and expanding it to include not just “green” initiatives but also the sustainability of the tourism sector itself, in terms of jobs it offers, business within the tourism space and opportunities for young entrepreneurs. “The agenda is to grow the tourism sector contribution to GDP to South Africa by bringing in new players that offer new experiences that were not exposed to international audiences. We’ve been leading as a country around beautiful beaches, mountains, bush and safari but a plethora of new immersive experiences exist, such as township, cultural and rural experiences,” he explains. “International trend analysis indicates that our people are a key differentiator from other countries,” notes Sisa, with immersive tourism picking up as visitors seek to interact, eat and mingle with locals. Coming off the record number of foreign tourist arrivals of 10 million in 2016, an increase of 12.8% compared to 2015 and 24.3 million domestic tourist trips taken, down 0.8% compared with 2015, Sisa says this is only 1% of the global market share, which is around 1.2 billion international arrivals. Tourism currently contributes 3% to the GDP. “We have defined the slice of the pie we want and what is achievable with the ‘5-in-5’ campaign,” he adds. The 5-in-5 campaign aims for an additional five million tourists within five years, starting 1 January
2017, consisting of four million international arrivals and one million domestic holiday trips. The goal is one South African Tourism will measure itself against and requires all nine provinces’ input and innovation to achieve. Sisa says within the leisure and business tourism framework, each region is tasked with looking at its capacity to attract and cater for additional visitors. The “I Do Tourism” / “We Do Tourism” movement is another rally call to South Africans to be mindful of the role they play in tourism, says Sisa. The five tenets of the campaign described on the Sho’t Left website include: • Inclusive and sustainable economic growth • Social inclusiveness, employment and poverty reduction • Resource efficiency, environmental protection and climate change • Cultural values, diversity and heritage • Mutual understanding, peace and security These are further split into practical applications for environmental, economic and social change. From recycling and anti-poaching, domestic travel and buying local, to cultural preservation and inspiring food and music travel; the objectives are realistically achievable by most people. While the major destinations remain a magnet for tourists, Sisa says, “We’ve painted ourselves into a corner – people think they’ve ‘done’ South Africa when
they’ve been to the big attractions. We’re looking at repeat visitors and what else can they explore, and want to attract new people and encourage them to explore every corner.” The events industry is always on the lookout for new and interesting venues and experiences and Sisa encourages PCOs to see the country as their playing field, to look differently at the kinds of experiences available to their clients. For example, many visitors want to know that their tourism rands and dollars have made a positive impact, he notes, with a view to “adopting a cause” in the area. Mpumalanga is in the spotlight this year and is focusing on the following: • The completion of a number of infrastructure upgrades to improve the experience of both domestic and international tourism. • The refurbishment of Pilgrim’s Rest and Waterval Boven (Mgwenya) and increasing the tourism appeal to these towns, marking these as two destinations of choice. • Support the bilateral agreements between the BRICS partners and SADC for joint marketing efforts to increase tourism and to attract local and international investment. • Further develop the flagship tourism project in Blyde River Canyon with the National Treasury to secure private-sector investment.
FEATURE
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Mpumalanga © shutterstock In addition, the Mpumalanga Tourism and Parks Agency has launched a Tourism Month programme building up to World Tourism Day on 27 September, which will take place in the fishing destination of Dullstroom. These include: • An online “winter” marketing campaign to promote the affordable trade and consumer packages available. • A Youth Tourism Seminar hosted in Bushbuckridge to build awareness and generate enthusiasm towards the province’s tourism opportunities among youth in the area. • The Innibos Arts Festival to promote media tours and exhibitions during the festival.
•
•
A Tourism Safety campaign from July to September across all three municipal districts. A Tourism Schools Competition running from July to September in partnership with the Department of Education.
The inaugural Mbombela Jazz Festival is scheduled to take place at the Mbombela Stadium on 9 September and will include a corporate village option, offering a hosting opportunity to entertain clients in a fully staffed and stylish hospitality marquee, with air conditioning, food and beverages, premium bar, cocktail lounge and LCD monitors.
Top 10 natural attractions 2016 1. 2. 3. 4. 5. 6. 7. 8. 9.
Cape Point Table Mountain Cableway The Winelands Kirstenbosch Botanical Gardens The Garden Route Table Mountain (excl. cableway) Kruger National Park Tsitsikama National Park Cape Town Ostrich Ranch / Cape Point Ostrich Farms 10.The Karoo / Karoo National Park
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FEATURE
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Limpopo Tourism Agency (LTA) relaunched its new brand and logo on 30 August at Sun Meropa in Polokwane, ready for Tourism Month in September. They also announced their tourism calendar and focus for the province for the remainder of the year. During the launch, the province will showcase some of its gems, including Kruger National Park, Magoebaskloof Adventures, Bakone Malapa Open-Air Museum, Zwakala Brewery, Mina’s Art Café and Farm Venue, Sefapane Lodge and Safaris, and Town Lodge Polokwane adjacent to Sun International’s Meropa Casino and Entertainment World. Ugu South Coast Tourism has a range of events on offer during this time, highlighting why KwaZuluNatal remains popular all year round, including arts, culture, heritage, sports, leisure, beaches, wine festival and a Heritage Day braai. Festivities kick off
Simply the best The Lilizela Tourism Awards have been honouring the “best of the best” products, experiences and people in the South African tourism sector for five years. On 29 October 2017 industry champions will once again be recognised in front of their peers and showcase their best business practices and service delivery that ensures the country remains a globally competitive tourism destination. South African Tourism states: “We are truly proud that through the Lilizela Tourism Awards we have created awareness on the important role tourism plays towards economic growth in the region. We have achieved this while ensuring that we deliver marketing benefits in both the domestic and global market for the award winners. Moreover, the success of the Lilizela Tourism Awards for five years is evidence that SAT’s ongoing drive to promote service excellence and product grading through the Grading Council (TGCSA) is yielding results for the South African tourism industry.”
Limpopo River © SA Tourism
with the Amakhono Heritage Festival hosted by Mfihlo Guesthouse in rural Bhomela and the Amakhono Arts and Culture Association on 10 September at the Nyandezulu Waterfall and Betania Sports Ground. The festival is a community cultural event featuring traditional music, dance, games, crafts and food, highlighting the wealth of heritage experiences on offer. The Ugu Film Festival, established in 2013 by film director Senzo Zindela, will be held at the Desroches Hotel in Margate from 17 to 18 September. Opening night will include a screening of a documentary on King Shaka, filmed in the South Coast and starring Siyabonga Shibe as the iconic warrior. Television directors and former Generations writer Bongi Ndaba will share their knowledge in a series of workshops
and seminars. Head to the website for the full list of exciting events taking place during the month, culminating in a tourism awards ceremony on 29 September in which Ugu South Coast Tourism will recognise tourism providers who do a great job of promoting, transforming and growing the industry. Durban Tourism is preparing for a bumper season, during which more than 1.4-million visitors are expected to spend their summer holiday. Its marketing message is: “Sunsational Durban, 100% Pure Summer” and this was showcased at key locations during August to remind potential visitors and industry partners what it has to offer. The Essence Festival Durban will take place from 26 September to 1 October under the theme “Firing Africa with Inspiration”.
FEATURE 15
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Top 10 culture and heritage attractions 2016 1. 2. 3. 4. 5. 6. 7.
Robben Island (CT) Apartheid Museum (Jhb) Mandela House, Soweto (Jhb) Tour of Soweto (Jhb) Constitution Hill (Jhb) Mzoli’s Place (CT) Maropeng and Sterkfontein Caves, Cradle of Humankind (Gauteng) 8. Lesedi Cultural Village (Gauteng) 9. Zululand Cultural Villages, Richards Bay, Eshowe, Shakaland, Ulundi, Nongoma (KZN) 10. Nelson Mandela Museum Mthatha (EC) (Source: South African Tourism)
Limpopo Tourism Agency (LTA) relaunched its new brand and logo on 30 August at Sun Meropa in Polokwane, ready for Tourism Month in September. During the launch, the province showcased some of its gems, including Kruger National Park, Magoebaskloof Adventures, Bakone Malapa Open-Air Museum, Zwakala Brewery, Mina’s Art Café and Farm Venue, Sefapane Lodge and Safaris, and Town Lodge Polokwane adjacent to Sun International’s Meropa Casino and Entertainment World. Durban’s marketing message is “Sunsational Durban, 100% Pure Summer”
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FEATURE
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Vibrant Vilakazi Street © SA Tourism
Useful websites
Front of Satyagraha House © Mark Eden Schooley In places like Johannesburg where there is a myriad of experiences on offer to appeal to all budgets and interests, there are also special, lesser-known offerings that add to the rich cultural diversity of the city. Satyagraha House is a fairly recent addition to the Johannesburg heritage scene, owned by the French travel company Voyageurs du Monde Africa. It is a museum and guest house just off Louis Botha Avenue in Orchards and is a serene, quiet and meditative experience in the city. The home was built in 1907 by architect Hermann Kallenbach, and Gandhi shared the house in 1908 and 1909. Originally
called “The Kraal”, it has a series of thatchroof rondavels and tranquil gardens. There is no entrance fee to the museum for South African citizens, which is open 365 days a year, and the accommodation in the guest house ranges from R2 520 per night for a comfort room to R8 160 per night for a family cottage. All food served in the restaurant is organic and vegetarian, with much of the fresh produce grown on the property. No alcohol is served and the establishment is without the distractions of televisions. Swaady Martin of Yswara teas recently created a special blend in honour of Gandhi and the simple, minimalistic
Satyagraha House is a fairly recent addition to the Johannesburg heritage scene, owned by the French travel company Voyageurs du Monde Africa.It is a museum and guest house just off Louis Botha Avenue in Orchards and is a serene, quiet and meditative experience in the city.
www.zulu.org.za www.tourismsouthcoast.co.za www.durbanexperience.co.za www.mpumalanga.com www.mtpa.co.za www.tourismnorthwest.co.za www.visiteasterncape.co.za www.goto.capetown/home www.wesgro.co.za www.golimpopo.com www.gauteng.net www.joburgtourism.com www.experiencenortherncape.com www.freestatetourism.org www.tourism.gov.za www.southafrica.net www.shotleft.co.za www.lilizela.co.za www.indaba-southafrica.net www.tourism.gov.za wtd.unwto.org
lifestyle he lived towards the end of his life. The Satyagraha House bespoke tea blend is a chai Malawian verbena tisane, consisting of cinnamon pieces, black tea, lemon verbena, cloves, ginger, cardamom, honeybush, rooibos and rosebuds. For a full list of some 90 small businesses or “Hidden Gems” around the country showcased at this year’s tourism Indaba in Durban in May, head to the expo’s website (listed in the sidebar). These include black-owned SMEs that have, with funding from the National Department of Tourism through its Tourism Incentive Programme, received coaching and upskilling to become market-ready.
CRYSTAL EVENTS AFRICA
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CRYSTAL EVENTS AFRICA Crystal Events Africa, formerly known as Crystal Events and Incentives, is a leading conference, incentive travel and corporate meeting organiser in South Africa.
I
ts recent expansion into Africa has increased its business capacity to successfully drive intercontinental business through inbound incentive programmes, as well as bespoke business events and conferences across the continent. With 30 years’ experience in events and corporate hospitality, Crystal Events Africa endeavors to fully explore each client’s individual requirements and ensuring that the proposal meets both the client budget and personal tastes. The team is creative and makes every effort to come up with new and innovative programmes. With an expanded offering into Africa, clients are afforded the unique business and cultural experience, without compromising on quality.
With offices in Cape Town, Kigali and Harare, Crystal Events Africa is ideally positioned to operate in most African countries including South Africa, Namibia, Botswana, Zambia, Zimbabwe, Mozambique, Swaziland, Lesotho, Malawi, Mauritius, Seychelles, Rwanda, Ethiopia as well as Tanzania and Zanzibar. Globally, Crystal Events Africa have a network of more than 130 trusted partners who assist in delivering world-class conferences, events and incentive travel programmes. Experiences are what it’s all about and Crystal Events Africa will ensure that your clients, management and staff alike, depart with a sense of achievement from each of our programmes.
I N C E N T I V E T R AV E L
|
As the proud winner of the 2014 Site Crystal Awards for Best Motivational Programme, Crystal Events Africa will manage the smallest detail of the programme for you – giving you peace of mind and the time to give your guests the attention they deserve.
Contact Us | Cape Town Tes Proos [CIS] F103 Platinum Junction Platinum Street, Milnerton. Cape Town, South Africa Tel: +27 (0) 21 555 3617 Office: +27 (0) 21 555 3617 Email: tes@crystalevents.co.za Website: www.crystalevents.co.za
CONFERENCES
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MEETINGS
+27 (0) 21 551 3305 | INFO@CRYSTALEVENTS.CO.ZA | WWW.CRYSTALEVENTS.CO.ZA
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SPOTLIGHT
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PCOs AND EVENT ORGANISERS We take a look at the major Professional Conference Organisers and Exhibition Organisers operating in Southern Africa today.
S
outhern Africa has a plethora of exhibitions and conferences taking place at any given time throughout the year, from high-profile international congresses, to corporate meetings and industry expos and trade shows. We bring you a comprehensive look at the businesses that are running the show – quite literally – along with recent events, notable clients and how to get hold of these professional conference organisers in order to plan your next business event.
© William Iven (via Unsplash)
Company
Notable Clients/Events
Website
100% EVENT
World Veterans Federation General Assembly, SARS Gala, City of Tshwane, JP Morgan, Sunday Times To 100 Companies
www.100percentevent.com
African Agenda
RareX 2016, BIGOSA 5th Scientific Meeting, IAPCO 2016, 2nd World Seabird Conference
www.africanagenda.com
Apex Conferences
Discovery Team Leader Conference and Gala Dinner, The Landwind Launch
www.apexconferences.co.za
Chocolate Orange Events
Desmond and Leah Tutu Legacy Foundation, Colgate-Palmolive
www.chocolateorange.co.za
Conference Africa
Department of Labour National Skills Development Conference, Microsoft, Institute of Internal Auditors
www.confafrica.com
Conference Consultancy SA
IIA SA 2015, SA AIDS Conference, SA TB Conference, World Social Science Forum
www.confsa.co.za
Conker Exhibitions
The Mercury Wine Week, Two Oceans Marathon Expo, The Bridal Show, House and Garden Show
www.conker.co.za
Dogan Exhibitions and Events
Automechanika Johannesburg, The Rand Show
www.dogan.co.za
Expo Promotions
Green Building Council SA Convention and Expo, CLEI World Congress, Design for Life Expo, International Orchid Expo
www.expopromotions.co.za
Exposure Marketing and Communication
MamaMagic The Baby Expo, Future Ed
www.exposuremarketing.co.za
HiSide Events
Grey Advertising, Wesbank, Aspen, FNB, Discovery Health
www.hiside.co.za
Hypenica
African Ports Evolution, E-Agri East Africa Summit, Cape Construction Expo, African Construction and Totally Concrete Expo
www.hypenica.com
ICO Conferences and Events
AWEIF Cape Town, Angola Trade and Investment Forum, PDM West Africa
www.icoconferences.com
In Any Event
SAB Miller, Peroni, Transnet, Ster-Kinekor, Stimrol, Axiz Workgroup, Cathsseta
www.iae.co.za
Inkanyezi Event Organisers
African Marine Waste Conference, East London Port Festival, NAACAM Show
www.inkanyezi.co.za
SPOTLIGHT
www.theevent.co.za
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Company
Notable Clients/Events
Website
Jacqui J Events
COP22 Marrakech
www.facebook.com/JJEventsExpert
Kikuyu Africa Conferencing
Nedbank, Department of Social Development, Future Group (Times Media)
www.kikuyuafrica.com
Media 10 Limited
Design Joburg, 100% Design, Smart Buildings, UK Construction Week
www.media-ten.com
Messe München South Africa
BAUMA ConExpo Africa, Food & Drink Technology Africa, IFAT Africa
www.mm-sa.com
Moshate Media
BPC 2017, Schneider Electric, Industrial Development Conference, ICT Works Transport Conference
www.moshatemedia.co.za
On Show Solutions
ITB Berlin, Africa Showcase in the Nordics, Victron Energy 2015, Meetings Africa Golf Day, Air Botswana Roadshow
www.onshowsolutions.co.za
Onscreen Conferences and Events
IACESA 2017, SA Burn Society 17th Congress, EMSSA Conference, SA Immunology Society 2017
www.onscreen-conferences.co.za
Pure Grit Project and Exhibition Management
Africa’s Travel INDABA, Africa Golf Summit, EcoMobility World Festival
www.puregrit.co.za
Reed Exhibitions
Decorex, 100% Design, Mediatech Africa, SETE, Africa Travel Week, ibtm Africa, WTM Africa, #BuyABusiness Expo, ILTM Africa
www.reedexpoafrica.co.za
SA Confex Services
FPI EXPO 2012/15, 6th African Microfinance Conference Expo, SAVA Expo
www.saconfex.co.za
Scatterlings Conference and Events
Abbot, GSK, Discovery, SEMDSA 2017, SAPOA 2017, SAVCA Private Equity 2017
www.soafrica.com
Siyabona Conferencing and Business Travel
W.H.O, United Nations, Shell, SARS, Unicef, Rolls Royce
www.conferences.co.za
Specialised Exhibitions Montgomery
Hostex, Machine Tools Africa, Scurex, AOSH Expo, Caminex, Markex, Madex, Propak, Electra Mining, Coal Africa
www.specialised.com
Spintelligent
African Utility Week, Clean Power Africa, African EduWeek, Agritech Expo, Agribusiness East Africa
www.spintelligent.com
Sue Marillier & Associates
BMW, Irizar, Avroy Shla≠in, Brandhouse, AECI, Chemfit, IndustroClean, GMSA, Altron, GSK
www.smassociates.co.za
Synergy Business Events
SAIREC 2015, SANRA 2015, 2nd WCHA 2015, SA Paediatric Association Conference
www.synergybe.co.za
TE Trade Events
Professional Beauty, Professional Hair, Facilities Management Expo, Office Management Indaba, Medical Aesthetics
www.tetradeevents.com
Terrapin
Seamless East Africa, Work Expo and Conferences, EduTECH Africa, East Africa Rail, The Solar Show Africa
www.terrapinn.com
The Conference Company
ICZ 2010 World Congress, FPI 2017, 14th Congress of Midwives, 30th Labour Law Conference, 6th IAPSIT Int’l Sugar Conference
www.confco.co.za
The Ventures Group
IPM Women’s Convention 2014, Unilever
www.tvg.co.za
Tourvest Incentives and Meetings
6th World Congress for Paediatric Cardiology and Cardiac Surgery, SANCOLD 2015, ICOLD 2016
www.tourvest.ime.com
Tribal Meetings
8th International Aquarium Congress, AIMS Global Alumni Reunion
www.tribalmeetings.co.za
Turners Conferences
RCOG 2017, SA Aids Conference 2017, INS Mid-Year Congress, IRPA 14, ICCP 2016
www.turnersconferences.co.za
Up a tone Events
Old Mutual, ASG Sport, Afriforum Opening, Deloitte, Anglo American, Equity Pharma
www.upatone.co.za
Vespasian Consulting
Sasol, FNB, ABSA, Citadel Investment Services, Atlas Copco, MPA, Oasis Water, Imperial Group Limited, Volvo SA
www.carlarossouw.com
Where Next Event Management
Nedbank, Novartis, Oracle SA, Discovery, AIGS, Westcon Group, LRMG, Anchor Capital SA
www.wherenext.co.za
Zelda CoetzeeBurger/Imfunzelelo
Stellenbosch 360, Cape Town 2014 World Design Capital, Fortune Global Forum, IEEE ICC Conference, Int’l Marine Federation Congress, Int’l Ombudsman Conference
www.zeldacoetzee.com www.imfunzelelo.co.za
Zimbabwe International Trade Fair Company
Zimbabwe International Trade Fair, A’Sambeni, Scholastica, Ultim* Home, Mine Entra, WASHen
www.zitf.net
Disclaimer: Although every effort was made to include all the PCOs and Exhibition Organisers in Southern Africa in this spotlight, some have been removed due to space constrictions and lack of information. Organisers have been sourced from EXSA, AAXO, SAACI, IAPCO and the PCO Alliance.
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SPOTLIGHT
www.theevent.co.za
VISIONARY TASTING EXPERIENCE WINS LOERIE GOLD
© Tiago Nazareth
E
xperiential event leaders Sisters Act were briefed by Distell to create an intimate activation for the launch of the Three Ships 15 Year Old Pinotage Cask Finish on 28 September 2016. Pulling together a team of the best in the country, Sisters Act’s creative vision saw Lucan Visuals take home gold in the Live Crafts category and bronze in the Live Events category for the projection mapping component. The oldest whiskey to launch in South African history and crafted by Master Distiller Andy Watts, the event required an innovative approach to match what can only be described as a sui generis whiskey. Inspired by the Le Petit Chef, a projection mapping dining experience created by Skullmapping in France, Sisters Act were determined to use visual technology to elevate the experience to entirely unique heights. The team briefed Lucan Visuals to create a 3D projection mapping experience and the result was content projected onto guests’ tasting mats, giving the illusion of three-dimensional animation. The
creative was built around Master Distiller Andy Watts, the whiskey making process and the pinotage cask finish. Guests were given headphones to ensure that they could clearly hear the accompanying audio complementing the visual display. The Sisters Act team searched long and hard for the perfect venue, determined to find something never before used as an event space. They finally settled upon the Kramerville, with the clean white space providing the perfect backdrop for their concept.
The Event: What was the client brief? We were briefed by Distell to come up with a creative concept for launch of the Three Ships 15 Year Old Pinotage Cask Finish. The experience was to be very intimate with a guest list of only 30 people.
What were the specific challenges of the event? One of the challenges was getting the alignment of the projectors perfect in order to
ensure that the images displayed were clear. With such beautiful content, it was imperative that the guests could see everything clearly. Secondly, we wanted to find a space that had never been used for an event before. It took some searching but we managed to find the perfect untouched location.
What was the client’s reaction to the finished product? It was an exceptional evening for both our client and our guests. We wanted to celebrate and honour the release of a world first in terms of whiskey with an experience to match. The result was personal, curated and visually truly amazing. The cherry on top was the event trending on Twitter that evening, a true testament to the impact the experience had on the intimate crowd.
What was the team’s reaction to winning a gold Loerie? We were thrilled! We had a vision for the event and it was incredible to see it come to life. Even better though was to have it rewarded and acknowledged at such a high level.
EASTERN CAPE SOUTH AFRICA
Dreading your next conference? Bored to tears by yet another excruciating expo or soulless corporate event? Clearly you haven’t discovered the basket of charms that is Buffalo City.
Don’t settle for dull and dreary. If your corporate, cultural, sporting or entertainment event has all the excitement and pizazz of a threeday-old salad, you’re in the wrong city.
Fun, festive and modern, with some of the best facilities under the African sun, Buffalo City is quietly establishing a well-earned reputation as the Go-To Destination for exciting, out-the-box events and show-stopper moments.
Come see why Buffalo City does it better!
Equidistant from Johannesburg and Cape Town, and perfectly positioned between Port Elizabeth, Bloemfontein and Durban, our Metro is the perfect meeting place for events with a national or international footprint. Our mild winters and balmy summers lend themselves to year-round outdoor occasions, while the city’s vast selection of internationalstandard venues and highly skilled professional teams ensure a deft and professional event, no matter what the occasion.
For more information contact the following Tourism Information offices EL Airport: East London Airport Arrivals Terminal Tel: 043 736 3019 KWT: 27 Taylor Street, King William’s Town Tel: 043 642 1215 Dimbaza: Wall of Fame, Main Road, Dimbaza Tel: 040 656 2062 tourismunit@buffalocity.gov.za www.bctourism.co.za
Buffalo City Tourism
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@bcmtourism
buffalocitytourism
buffalocitytourismBCT
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FEATURE
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GUIDE TO INTERPRETATION AND
TRANSLATION
Interpreters and translators serve as a bridge between cultures of speakers and audiences of different languages at conferences and events. Susan Reynard reports.
All images courtesy of © Forever Fotos
I
nterpreters and translators are able to relay the content, meaning, nuances and cultural distinctiveness carried in language along with the intended message and personality of the speaker. The easier it looks and sounds, the more professional, precise and hardworking the language practitioner. Interpreters specialise in oral and translators in written communication.
Qualifications Qualifications in translation and interpreting range from certificates and diplomas to undergraduate and post-graduate degrees. Marilyn Sarah Aich is a French-English sworn translator and a qualified and accredited professional interpreter, with a (BA) honours degree from the University of the Witwatersrand. She is a member of the South African Translators’ Institute. “As an interpreter you are not just interpreting a language, you are also a bridge between cultures and people of diverse horizons. This is a highly specialised field,” Sarah explains. She says the various modes of interpreting are
used in different situations, so one may have a literal word-by-word interpretation taking place (consecutive interpreting), as used for a judge, lawyer or defendant in court that includes every sigh, mumble and hesitation. “It is not our job to judge what’s being said but to be loyal to the way someone speaks and the way he or she wants to say things,” she adds. Sarah says translation works slightly differently: “The client’s brief might indicate that the translator should adopt the language register for an appropriate situation, whether for adults or children or less educated readers,” she explains. Romaine Veeran from Onsite Insight Conferencing Solutions says the formal simultaneous interpretation course produces highly skilled, qualified and professional people. Many interpreters hold different academic qualifications prior to qualifying as an interpreter,” she explains.
Industry requirements Romaine says each event or conference in South Africa differs in its need for
interpreters and translators. “The demand for interpreters arises when delegates from other countries are attending and may not necessarily speak English. Local language interpreters are required when people are invited from the rural areas and may prefer engaging in an ethnic language,” she explains. “French is always in demand in South Africa, however, it really depends on the nature of each event. Local languages will be requested by the national government departments and each language will be required per province,” Romaine notes.
It is not our job to judge what’s being said but to be loyal to the way someone speaks and the way he or she wants to say things.
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Sarah Aich, conference interpreter, and Romaine Veeran, conference interpreting solutions provider, are highly experienced in their respective fields of work, having worked on major international events. They describe the necessary information and equipment required to do the best possible job: • Programme of events including plenary and breakaway sessions requiring interpretation. • Brief on kind of interpreting required (consecutive or simultaneous), setting and number of people. • A meeting with the person in charge of the event as well as the company, government department or NGO holding the event, workshop or meeting. • Copies of presentations, speeches and documents pertaining to the conference or a previous conference on the same subject to research professional jargon and acronyms. • List of delegates for correct pronunciation of names plus professional and personal details. • Sufficient headsets and receivers for all delegates, not only non-English speaking delegates, especially for question-and-answer sessions. • Separate booths for each language, with two, three or four interpreters per language depending on the level of effort required.
Professional bodies Translating and interpreting services are unregulated in South Africa, resulting in a lot of imposters, warns Sarah. Two recognised and respected professional bodies include the South African Translators’ Institute (SATI) and the International Association of Conference Interpreters (AIIC). Practitioners should belong to at least one of them and preferably have a university degree in interpreting.
Equipment Interpreters and translators may be among the services offered by distributors of interpreting equipment and related audio visual equipment. Congress Rental is a specialist supplier of conferencing equipment for rental or sale across Africa, and also has a pool of expert
freelance interpreters and translators. The company offers PCOs, venue management, conference coordinators and professional organisations with a one-stop-shop when it comes to technical, management and staff requirements for big and small events. Raquel Lambert from Congress Rental has a thorough understanding of what interpreters need to perform at maximum efficiency. She says interpreters work in pairs as the job requires intense concentration, with each person alternating every 30 or so minutes. The conditions in which they work affect their performance, so booths need to be sound-proof for silence and concentration, with air conditioning or fans and good lighting and sound equipment. As a Bosch supplier, just some of their specialist equipment includes DCN multimedia system that integrates audio, video and meeting content with internet access in one single system; Dicentus wireless conference system; CCS1000 D digital discussion system; and infra red interpretation system receivers.
Fees Sarah says interpreters are usually paid by the day and the daily rate per interpreter varies per place: in Gauteng it is from around R4 500 to R10 000 due to different language combinations, supply and demand, qualifications and affiliations. Her professional currency is her ability to interpret across a range of subjects, and she says interpreters build up glossaries of terminology, phrases and acronyms for specific industries. Rates for interpretation differ per language, notes Romaine. “Each package is customised per event and foreign language interpreters command a higher rate than local language interpreters. Also, the fewer foreign language interpreters available in the country, the higher their rate is.” Other factors include the number of languages required, number of delegates, duration of the event and whether translators for written documents are also required. “In this industry many of these requests are made in the eleventh hour, almost an afterthought, which is sad as it’s the main medium to ensure maximum participation amongst delegates,” Romaine says.
Speciality fields •
•
•
•
Simultaneous interpreting takes place at the same time as the speaker is speaking, with no interruption to the speaker or pauses required. It is suited to large conferences and involves interpreters sitting in a sound-proof booth and their message relayed to the audience via headset. Sign language interpreting for the deaf is simultaneous interpreting. Whispered interpreting takes place when only one to three delegates require interpretation, with the interpreter sitting behind the delegates whispering the interpreted message. Consecutive interpreting is where the speaker stops at regular intervals so that the message may be interpreted with greater accuracy. Liaison interpreting is also called community or dialogue interpreting and is a form of consecutive interpreting.
(Source: South African Translators’ Institute)
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FEATURE
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YEAR-END PARTY
AND FUNCTION TRENDS We find out what’s new in year-end events and which trends will take your next party from drab to fab.
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s employees look forward to another year-end event where they can kick back and celebrate the many achievements of the past year, we look at some trends, venues and ideas that are off the charts and ideal for engaging attendees and leaving them inspired. But should we even bother? According to Leilani De Graad, Project Team Leader at Worx Group, year-end functions are great tooks for achieving business objectives. “Of course a year-end event needs to be fun, but it could make a tangible difference if it has been designed to realise your business goals.” She says this could work as part of a larger internal campaign with staff. “You could include a team-building and awards elements in your year-end function. Not only is it the perfect time to boost your people, but the achievers in your team can be publicly recognised and celebrated,” she says. Dawn Smith, Creative Director and Founder of Revel and Glitter, says there are some trends from last year that continue to shine in 2017. One of these is having a Pantone Colour of the Year themed party – and with this year being Greenery, we’re set to see some luscious, natural-looking themes across year-end functions. Another continuing trend is the use of statement balloons which has grown steadily since 2015. This year, opt for a statement wall with script balloons spelling out words and phrases. It is ideal for a photo ‘booth’ area or a party backdrop. Technology remains high on the trends list thanks to its mercurial and ever-changing nature. According to FCM Travel Solutions, this year it’s all about the experience and sharing it on every social platform imaginable. Consider photo booths with brand hashtags, or even live-streaming events or using apps
OUI Bar + KTCHN at the Radisson RED © Soren Dam Thomsen
if budget allows. The possibilities are endless if you’re looking for a unique way of showcasing your year-end function with some tech advances. Statement venues are perfect for bringing a ‘wow’ factor to an event without spending the world on a party. One great example of a statement venue is the new Radisson RED hotel in Cape Town, which is designed with inspirations from art, music and fashion, says Curator Dale Simpson. The hotel is all about the social experience, and rooms or studios are completed with picnic tables, oversized windows and the latest technology for work and play. The venue has six spaces available catering to groups of 15 to 90, as well as 120 on the RED Rooftop, which offers exquisite views of the city.
A Metal Tower Photo Booth © Picture Marketing
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Hot Party Trends for 2017 •
•
•
An example of statement balloons © Emily Holt
Hilton Sandton
“I think people want something that gets them excited and doesn’t take them for granted,” says Simpson. “You want to have an amazing time and there is that feeling that it should be better than last year! So we like to work with all of our functions, understand what makes them tick, what they like and then we’ll build your party.” Another stellar venue for hosting an end-of-year party is the Hilton Sandton, with nine event rooms for up to 1 000 people in total – all of which are customisable and come complete with state-of-the-art technology. The ballroom accommodates up to 450, and can be split
into three for smaller groups. “From casual lunches around our pool area with live bespoke cooking stations to luxurious gala dinners, we can certainly make any vision a reality,” says Moray Le Roux, Marketing Manager for Hilton’s Southern Africa Cluster. Some of the clients they’ve hosted year-end functions for include prominent South African and global brands. Despite a number of industry experts reporting tighter budgets for events, Hilton mitigates against this by offering flexible pricing for venues and menus. “We also first gauge on the guests’ requirements and personal style in order to advise or translate our
Brunch or Early Lunch: Gone are the days of drunken office evenings; say hello to mimosas and light meals. Grazing Platters: Goodbye set menus, hello platters piled with delightful deli and cheese pickings. Choose Your Own Adventure: Yes, this is real and glorious – experiences based on our beloved childhood books!
ideas to them,” Elena Ioannou, Hilton Sandton Groups Conference & Events Manager explains. “We offer mock setups prior to events in order for them to have a look and feel of our suggestions; at the mock setup the guest has the freedom to swop and change ideas as they would like.” One of the first things we flock to at a year-end event is the food or snacks. Local, organic, sustainable fare is all the rage as more and more people become conscious of what they put in their mouths. “We are big on no food waste so we avoid breakfast buffets and generally buffets where we can,” says Simpson. “With events, we prefer a picnic style for our lunches, nicely presented and very social. Definitely local, really tasty, fun food served in a way which is going to make you smile.” Another trend on the rise according to Eventbrite, is the sparsity of traditional live music venues for events. “This is giving rise to corporates and consumers putting on events in their own private spaces,” says Stan McLeod, Co-Founder and CEO at Headliner. “It’s a fantastic opportunity for musicians and other forms of entertainment to perform in front of audiences they may not have considered before. It also provides a more immersive and intimate experience for the viewer.”
You want to have an amazing time and there is that feeling that it should be better than last year!
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RADISSON RED
www.theevent.co.za
RADISSON RED: THE CAPE’S BOLDEST NEW EVENT VENUE
Dale Simpson, Curator of the Radisson Red, talks to the Event about the venue’s exciting features, event innovations, and Baxter, the hotel’s canine mascot.
encountered any major challenges. We do have a Boston Terrier called Baxter who is the hotel mascot and we have been looking for the last six months for the right dog. He will spend most of his time at the hotel but as you can imagine finding the right dog for this environment is key. His (or her) wellbeing is priority. So after a long and arduous search we have finally found our little Baxter. He arrived in late August and we have employed a dog trainer to support with his arrival and life at Radisson RED. He has proper home too mind, that’s important. Dale Simpson, Curator Radisson RED © Patrick King Photography
Are you on track for the grand opening in September? It’s been an amazing journey so far. The last few months have flown past. The highlights for me have been meeting and working with so many local and talented people who have all helped bring Radisson RED in Cape Town to life. The #REDexperiment was a humbling experience and demonstrated just what talent this place has. Things are well on track and we will open our doors officially on 12 th September 2017 which is going to be so cool.
Tell us about Radisson RED. What are the venue’s unique features, particularly for business travellers and event professionals? We take our inspirations from art, music and fashion. Using these, we really develop a sense of place for our guests so that they feel a real Cape Town experience. For example, we have no lobby or front desk, guests arrive in our Hi-all gallery
dominated by two large pieces of local art, floor to ceiling, and cork stools from the winelands to relax on. From there, you move past our video wall, showcasing the best of Cape Town, and complete with camera for your favourite selfies! We emphasise the social experience in our areas, our rooms or studios are complete with picnic tables, oversized windows and the latest in technology for guest to work or play. Our events spaces are complete with ping pong tables, table top vinyl players where you can choose your own jazz or something more lively, and a few skateboards for those needing an expressive ride.
What are some of the challenges of opening a new hotel at the V&A Waterfront, and how did you find solutions? The project in general has moved along smoothly so I wouldn’t say we have
Take us through your Events and Games Studios, and the specifications of your meeting spaces. We call them Events & Games studios. And we have six spaces available names in conjunction with our inspirations. Ping + Pong with a capacity up to 90, Vinyl – capacity of 35, Dry Dock Tats – capacity of 35, Silo Threads – capacity of 20, Baxter’s Kennel – capacity of 15 and our RED Rooftop which holds up to 120 and has the most spectacular views. All of our spaces are fully flexible and can cater for cinema style, cabaret or boardroom. Ping + Pong comes with a ping pong table, beanie bag seating if you like, production style lighting, and free uncapped Wi-fi throughout and all the usual AV trimmings.
BUSINESS EVENTS MADE EASY
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Sugar Beach Sun Resorts
MAURITIUS A tropical paradise off the coast of East Africa, Mauritius is an idyllic business-events destination with some luxury venues and attractions to suit the meetings, incentives, conferences and exhibitions industries.
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paradise for divers, coastal walks, and incredible natural wonders, Mauritius is an extraordinary destination for staging an event. Not only is its tranquillity and luxury ideal for small to mid-sized conferences and exhibitions off the beaten track, but its tourism attractions make it a perfect incentive getaway, too. According to Nadia Steenkamp Sales Manager at Mauritius Incentive Connection (MIC), the island atmosphere is a quintessential combination of beach and work. “Hotels with excellent conference facilities situated at the beach, creates the right environment to work and relax afterwards,” she explains. “Quality of facilities, high-level services and the local hospitality make the whole difference, all at excellent value for money.” An added bonus for South Africans is that it’s a short haul destination with free visa entry. Although it is renowned worldwide as an FIT destination, Mauritius’ governing bodies have placed a focus on developing the meetings, incentives, conferencing, and exhibition sectors in the last decade. These include travel infrastructure, organised shopping areas, and connectivity in all hotels and in some public spaces. “In our MIC portfolio, we have Westin,
St Regis, Intercontinental, Le Meridien, Outrigger, Hilton, all international brands which offer first-class conference facilities, depending on the requirements. Our hotels have board rooms for top executive meetings to ballrooms for up to 600 delegates for conference purposes,” says Steenkamp. “The Mauritius’ MICE industry is a booming segment. Besides being a safe destination, the island offers value for money. For the South African MICE market, we have noticed a real growth in interest for Mauritius in 2017. MICE clients remain price sensitive – the need to be competitive is very
The Westin Turtle Bay
important. Clients do shop for the best deal. There is also a trend for shorter lead time for response and travel.” Some of the most recent events that have taken place on Mauritius include the International Council for Commercial Arbitration congress, IEEE EmergiTech 2016, and the Africa Partnership Conference last year. 2017 saw the African Business and Social Responsibility Forum in February, the launch of the AU’s African Economic Platform in March, and the Mauritius CIO Summit in August. On 30 November the AfrAsia Bank Mauritius Open takes place.
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BUSINESS EVENTS MADE EASY
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The Westin Turtle Bay
Le Méridien Ile Maurice
The St Regis Mauritius Resort
Key Venues
into two conference areas. www. westinturtlebaymauritius.com
square metres and 315 square metres. Its largest plenary is 225 cinemastyle and offers equipment such as stationery, printers, PA system and projector free of charge to conference planners. www.lapirogue.com
The St Regis Mauritius Resort The St Regis Mauritius Resort is home to two intimate meeting rooms and a romantic ballroom, which opens onto a majestic outdoor terrace. The largest meeting space covers 222 square metres and holds a plenary of 180. www.stregismauritius.com Le Méridien Ile Maurice An ideal venue for conferences, Le Méridien Ile Maurice has a range of meeting rooms, including a large ballroom accommodating up to 550, and over 25 000 square metres of gardens that can be transformed into event venues. www.lemeridien-mauritius.com The Westin Turtle Bay Resort & Spa The Westin Turtle Bay Resort & Spa, Mauritius offers four meeting rooms that are bright, airy, and easily customisable. The large ballroom accommodates up to 200 guests and can be divided
Sun Resorts © Phosphore
Sugar Beach Resort Sugar Beach Resort has an extremely versatile facility for easy access and a conference room that can be sub-divided into three. An adjoining veranda and an open terrace is ideal for tea breaks. The resort can host up to 350 cinema style. www.sugarbeachresort.com Long Beach Golf & Spa Resort Long Beach Golf & Spa Resort offers luxury services and venues of up to 110 square metres for your conferences, meetings and incentives. It is ideal for teambuilding and workshops, and has a choice of five restaurants offering varying dining experiences. www.longbeachmauritius.com La Pirogue Resort & Spa La Pirogue Resort & Spa provides fully equipped conference rooms of 250
Sun Resorts
Ambre Resort & Spa Ambre Resort & Spa provides professional event management services and modern venues for conferences and events. It has up to 140 square metres of function room, a dedicated event planner for each group, and Wi-Fi and broadband connectivity. www.ambremauritius.com Outrigger Mauritius Beach Resort The historic Outrigger Mauritius Beach Resort is located in the nature preserve of Bel Ombre. It is ideal for executive conferences and incentives, with the new Crystal Marquee hosting up to 250 guests. Outrigger can accommodate 85 in the largest of its five rooms. www.outrigger.com
M
arriott international, tHe largest & best Hotel CoMpany in Mauritius For your Meetings anD eVents
To learm more about our offers or for more information contact: Esmeeta.Ramchurrun@marriott.com
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BUSINESS EVENTS MADE EASY
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Incentive Travel Mauritius has a host of incentive programmes to explore. According to Nadia Steenkamp of MIC, the most popular attractions remain the catamaran cruise, shopping at the local market, fun drives, and sightseeing tours. “We offer the most requested programme with the MIC twist, thus ensuring we have the WOW element exceeding expectations,” she explains. “We always discuss the group profile with our client to ensure that we understand the needs and demands of the group. It’s just as important to know
Climate
Currency Mauritian Rupee (MUR)
South African Rand (ZAR)
Us Dollar (USD)
Euro (EUR)
Chinese Yuan (CNY)
100
40.71
3.01
2.52
20.11
Mauritius enjoys a relatively mild climate, with moderate temperatures throughout the year. The most pleasant times to visit are from April to June, and between September and December.
what their past experience entails. This helps us deliver programmes which will touch the emotions of people and remain a memory forever.”
Access Sir Seewoosagur Ramgoolam International Airport is the main airport for the islands, located 48km southeast of the capital of Port Louis. Airlines flying to Mauritius include:
Outrigger
• • • • • • • • • • • • •
Emirates Air India Meridiana Air France Malaysia Airlines SWISS Air Turkish Airlines Saudia Kenya Airways South African Airways eurowings Singapore Airlines China Eastern
Contacts Le Méridien Ile Maurice
Mauritius Tourism Promotion Authority Head Office: Port Louis Tel: +230 203 1900 Web: www.tourism-mauritius.mu South African Offices Mr Alan Rabinowitz Tel: +27 11 506 7305 Email: alanrab@meropa.co.za Mauritius Board of Investment Head Office: Port Louis Tel: +230 203 3800 Email: contact@investmauritius.com Web: www.investmauritius.com
Sun Resorts
OUTRIGGER MAURITIUS BEACH RESORT
www.theevent.co.za
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OUTRIGGER
MAURITIUS BEACH RESORT Outrigger Mauritius Beach Resort has unveiled Crystal, a unique meeting space in the south of the island. This new concept opens opportunities for the resort in the events and MICE sector, from meetings and conferences to exceptional gala dinners and weddings.
New: the Crystal air-conditioned event space in banquet format at the Outrigger Mauritius Beach Resort.
T
he brand new Crystal marquee at the Outrigger Mauritius Beach Resort has been beautifully created as the largest meeting space in the south of the island. Crystal is a fully air-conditioned transparent marquee. It measures 33 x 17.5 metres, can seat up to 350 people in banquet style and up to 400 in theatre style and sits on a rooftop area of the hotel, giving a wonderful view of the Bel Ombre coast. Events can be staged on the beach fronting the resort, by the garden pool, in one of the four restaurants and in the new purpose-built Crystal marquee. Private pre-dinner receptions and cocktails, live entertainment and music and special theming of venues can also be arranged.
Lighting and Ambience Options A permanent structure, Crystal can be adapted as a classic conference venue with pitch-dark option or semi-transparent with ocean views, both incorporating the latest audio-visual technology. “Crystal is unique in Mauritius and repositions the Outrigger as a full-on MICE destination for events, incentive meetings, weddings and banquets,” says Cyrille Carmona, Deputy General Manager of the resort.
Four Food & Beverage Outlets Add Variety Furthermore, Carmona says the key MICE points for the Outrigger are its four food and beverage outlets, including Crystal. There are spacious beachfront, garden and poolside venues for events, customised menus for beach parties and weddings, all the way up to wine and gala dinners. Advanced audiovisual services, technical and secretarial services for businesses, lighting and ambience support, live entertainment and complimentary Wi-Fi are also available. The Outrigger Mauritius Beach Resort has a dedicated MICE team that tailors proposals and accompanies groups during their events. This team has created a range of original MICE services, including team-building activities, nature retreats, personalised wellness experiences, themed gala dinners and private outdoor events. As a guideline, the Outrigger offers a daily delegate rate of MUR 2000 (US$55). For technical specifications and additional images of Crystal and the MICE facilities at the Outrigger Mauritius Beach Resort: Tel: (+230) 623 5000 Email: groups.mauritius@outrigger-mu.com
About the Outrigger Mauritius Beach Resort Opened in April 2014, the stunning deluxe property with 181 seafacing rooms offers a breath-taking beachfront location alongside the turquoise lagoons of the Indian Ocean. Nestled in the nature reserve of Bel Ombre, 45 minutes from the airport, the Outrigger Mauritius Beach Resort blends the needs of the most sophisticated traveller with the charm and tradition of an early 18th century Mauritian sugar cane plantation. The resort features the locally renowned Plantation Club - famed for its Mauritian dining - a wide choice of relaxed dining outlets, a kids’ club, Navasana Spa and many water sports (kite surfing: a specialty). Visit Outrigger.com
32 SUN RESORTS
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SUN RESORTS Please give us a glance into Sun Resorts. Sun Resorts is part of the Sun Limited ‘Hotel Management’ Cluster, which owns and manages four hotels in Mauritius. Located on the West coast of Mauritius are Sugar Beach, a plantation styled 5-star resort and La Pirogue, a 4-star resort inspired by the famous fishing boats of Mauritius. On the East coast of Mauritius is Long Beach, a bold, vibrant 5-star island chic resort and Ambre, one of the most appreciated 4-star all-inclusive, adultonly resorts, as well as Ile aux Cerfs; a leisure island with a championship golf course designed by Bernhard Langer. Sun owns and operates the Kanuhura Maldives; a barefoot, luxury, private island and a member of the Leading Hotels of the World luxury collection.
What makes Sun Resorts stand out from its MICE competitors? We stand out because we have the experience, the passion to be creative, flexible and we do not provide just the space and resources, but the whole experience to turn events into a journey of discovery. From exceptional gastronomy to limitless land or sea activities, from modern-day technology to customised signature events, from picture-perfect views to our warm, charming island hospitality. Our biggest strength is our team and their mind-set that ‘nothing is impossible!’
We have implemented essential tools to assist our MICE clients, including a dedicated MICE website:
www.sunmice.mu, to provide our clients with an easier way to search, learn or download MICE information, all in one place! Amongst various top awards, our hotels have earned ‘Trip Advisor Certificate of Excellence’ in 2016, ‘Best Hotel Group’ at Les Victoires du Tourisme 2017 ceremony and Ile aux Cerfs Golf Club was recently nominated as the best international golf course by Golf Journal Travel Awards 2017. We also want to be the leading sustainable hospitality company in the region.
What types of events can Sun Resorts deliver? Events at Sun Resorts are a far cry from ordinary and we use our creative spaces, complemented by pictureperfect views to craft and customise events exactly how our clients want them. There are countless types of events but if we had to give some examples: ‘Spice Route’ at Long Beach: Set in an authentic atmosphere, under luminous stars, surrounded by dazzling lights and unique décor, the spice route will take you through a journey of discovery. A discovery of Mauritian cultural diversity, rich culinary cuisine, combined with warm, charming island hospitality. ‘Out of Africa’ at Sugar Beach: An authentic evening of African savannah set
under gigantic banyan trees and blazing campfires, surrounded by camp rangers, African tribal dancers and the sound of African drums. You will dine on a wide range of spit roasted deer, wild boars on open charcoal pits and other delights from the hunting Wolmar Estate and a rain forest party to dance the night away. ‘Fisherman’s Feast’ at La Pirogue: Feet in the sand, dinner is served in a traditional fishing village setting, featuring the finest, local, fresh ‘catch of the day’, prepared in front of you. Local folkloric musicians will entertain you throughout the evening, culminating with our life fire dance show, completed with local rums and fishermen’s’ stories enjoyed around the last embers of the bonfire. ‘White Side of Life’ at Ambre: A night of sophistication and refinement at the heart of our white sandy beach, flooded with dazzling white décor. A celebration hosted in a white wonderland with charming waiters dressed in their brightest white attire, with a live band setting the right mood for a dazzling white evening to create memories to last for a lifetime.
MICE Media Contact: Valerie Germain Senior Corporate Marketing Manager www.sunresortshotels.com www.sunmice.mu
It’s Not Just The Space, It’s The Whole Experience! SUGAR BEACH MAURITIUS
LONG BEACH MAURITIUS
LA PIROGUE MAURITIUS
AMBRE MAURITIUS
ILE AUX CERFS LEISURE ISLAND & GOLF CLUB MAURITIUS
KANUHURA MALDIVES
1,000+ bedrooms 40+ restaurants and bars 80+ flexible spaces for customisation of events Indoor capacity up to 350 persons Outdoor capacity up to 2,500 persons 3 private islands for off-site activities Complimentary Wi-Fi broadband and onsite I.T. support Complimentary green fees at selected golf courses On site creative entertainment teams Best Hotel Group at Les Victoires du Tourisme 2017 ceremony T +230 402 0000 | MICE@sunresorts.mu | sunmice.mu
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BUSINESS EVENTS MADE EASY
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STELLENBOSCH A prime destination for wine tourism in the Western Cape, Stellenbosch is fast-becoming a preferred conference spot for small to mid-sized business events.
Spier © Elsa Young
Spier offers 12 meeting venues of varying capacities © Elsa Young
A
beautiful destination in the heart of South Africa’s wine region, Stellenbosch is a sought-after destination for small- and midsized conferences and events. Renowned as a breathtaking wedding destination with rolling hills and snow-capped winter peaks, Stellenbosch is making a different name for itself through holistically marketing the region as a go-to business events locale. In the 2016 ICCA Rankings, Stellenbosch was named one of the top 10 cities in Africa for business event tourism – and the first time it was rated independently from Cape Town. It ranks seventh on the continent, contributing to the total of 48 international association meetings held in Africa last year. It has over 70 event venues, with Tuk Tuk Stellies offering an unusual
and affordable way of getting around that can be booked for ad hoc transport needs or a full wine tour. It features some of the top 10 restaurants in SA and has over 80 restaurants with world-class menus. The town is home to the Institute of Culinary Arts, the South African Chefs Academy and the Private Hotel School. Stellenbosch is historically known for its wine cellars and is known as one of the best places to experience the Western Cape’s famed Winelands. It is also an academic town and home to the Stellenbosch University. The town hosted the 16th SSBP International Research Symposium in 2013, the 11th SAPBA symposium in March 2016, the 4th Southern African Solar Energy Conference in October, and the inaugural Business of Wine and Food Tourism Conference at Spier
last November. 2017 saw the inaugural Conference of the DHASA take place in January, and the International Conference on Military Geosciences take place in June.
Key Venues Spier With its holistic, sustainable approach to conferencing, Spier – first established in 1692 – has become a lead venue for events in Stellenbosch. Not only does it offer 12 meeting venues of varying capacities and ambience, but its Conscious Conference package includes environmental and social components. Some of these include 400 water-saving devices, using glass bottles for filtered water, using only locally-sourced or farm-grown food, and donating leftover stationery to school children in the community. www.spier.co.za
Spier Meeting space
Area (m2)
Cinema
Classroom
Banquet
Herringbone
Boardroom
Auditorium
19m x 19.5m
400
250
280
200
-
Simonberg, Stellenberg, Helderberg
12.5m x 9.5m
240
150
160
150
-
Old Wine Cellar
36.5m x 5.5m
100
80
80
-
-
Amphitheatre Boardroom 1
8m x 8m
30
15
40
-
20
Amphitheatre Boardroom 2&3
6m x 6m
20
15
20
-
10
BUSINESS EVENTS MADE EASY
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Nooitgedacht Estate Nooitgedacht Estate is a 270-hectare, 17th century venue with a spacious, well-equipped conference facility ideal for small trade shows, product launches, and training seminars. The venue can host up to 450 guests classroom style, and offers parking for up to 500, with a private boardroom in Manor House accommodating 14 guests, as well as vast lawns for marquee and Bedouin tent set ups. www.nooitgedachtestate.co.za
35
Nooitgedacht Estate Meeting space
Classroom
Banquet
Original Cellar/Grand Hall
450
300
Chapel
170
n/a
Incentive Travel Products Stellenbosch is ideal for food safaris and culinary getaways thanks to its plethora of wine cellars and vineyards. Some of these, however, are far from ordinary – offering visitors something outside the usual tastings and tours. Visitors can go on a Big 5 safari to explore the main grape varieties at Warwick, while the Greater Simonsberg Conservancy is a beautiful region where visitors can explore fynbos and endangered plant and animal species in their natural habitat. The Villiera Wildlife Sanctuary is also worth a visit, and hosts a number of mammals including giraffe,
Nooitgedacht Estate kudu, zebra and springbok. Dirtopia has several adventures such as full-moon hikes and cycling trips throughout the year, while Le Bonheur Crocodile Farm will wow guests with over 1 000 crocs on the premises. Those in search of more laid back incentives can opt for a day of golf at De Zalze or
Access
Climate Stellenbosch is generally warm and temperate, with rainy winters and hot, sun-kissed summers.
View from Tokara Restaurant in Stellenbosch © Matthieu Joannon
Devonvale, a relaxing horse ride at the Equine Sports Centre, or a tranquil visit to the Johan Coetzee Gallery in historic Stellenbosch. Open Africa’s Stellenbosch 360 route takes travellers off the usual tourist track, away from the winelands and into the colourful communities nestled in the towering mountains of this picturesque region.
The Cape Town International Airport is a 20-minute drive from Stellenbosch, with a range of carriers flying into the Western Cape non-stop from 31 cities across the world. These include: • • • • • • • • • • • • • • • • •
Air Botswana Air France Air Namibia British Airways CemAir Emirates Ethiopian Airlines Kenya Airways KLM Kulula Lufthansa Mango Qatar Airways Safair South African Airways TAAG Turkish Airlines
Currency South African Rand (ZAR)
US Dollar (USD)
Euro (EUR)
Chinese Yuan (CNY)
50.00
3.76
3.19
25.07
Contacts Stellenbosch360 Visitor Centre: 36 Market Street, Stellenbosch, 7600 Tel: +27 21 88 33 584 Email: info@stellenbosch360.co.za Web: www.stellenbosch.travel Stellenbosch Municipality Head Office: Town House Complex, Plein Street, Stellenbosch, 7600 Tel: +27 21 808 8111 Email: contact.stellenbosch@ stellenbosch.gov.za Web: www.stellenbosch.gov.za
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EVENTS TO DIARISE
SEPTEMBER CAPE INDUSTRIES SHOWCASE CIS 6–8 CAPE TOWN, SOUTH AFRICA IBTM LATIN AMERICA 6–7 CIUDAD DE MEXICO, MEXICO MOSHITO MUSIC CONFERENCE AND EXHIBITION 6–9 JOHANNESBURG, SOUTH AFRICA THE FUTURE OF MAKING THINGS 8 CAPE TOWN, SOUTH AFRICA SIGN AFRICA 13 – 15 JOHANNESBURG, SOUTH AFRICA FESPA AFRICA 13 – 15 JOHANNESBURG, SOUTH AFRICA SITE CLASSIC 13 – 16 LOS CABOS, MEXICO CAPE WINE 15 – 17 CAPE TOWN, SOUTH AFRICA
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NIGERIA COM 20 – 21 LAGOS, NIGERIA MICE ASIA 21 – 22 SINGAPORE CITY, REPUBLIC OF SINGAPORE IT&CM ASIA 26 – 28 BANGKOK, THAILAND CTW ASIA PACIFIC 26 – 28 BANGKOK, THAILAND AUTOMECHANIKA 27 – 30 JOHANNESBURG, SOUTH AFRICA REIFEN 27 – 30 JOHANNESBURG, SOUTH AFRICA FUTURE ROAD EXPO 27 – 30 JOHANNESBURG, SOUTH AFRICA SCALEX 27 – 30 JOHANNESBURG, SOUTH AFRICA STANDARD BANK JOY OF JAZZ 28 – 30 JOHANNESBURG, SOUTH AFRICA
OCTOBER GARTNER SYMPOSIUM/ITXPO 1–5 ORLANDO, USA ALL AFRICA CONGRESS ON PHARMACOLOGY AND PHARMACY 2–4 BLOEMFONTEIN, SOUTH AFRICA LIASA CONFERENCE 2–6 GAUTENG, SOUTH AFRICA THE DIGITAL EDUCATION SHOW AFRICA 3–4 JOHANNESBURG, SOUTH AFRICA AFRICA HOTEL INVESTMENT FORUM 10 – 12 KIGALI, RWANDA IMEX AMERICA 10 – 12 LAS VEGAS, USA ELITE SPORT SUMMIT 11 – 13 CAPE TOWN, SOUTH AFRICA ACTE GLOBAL CORPORATE TRAVEL CONFERENCE 11 – 13 LONDON, UNITED KINGDOM FINANCE INDABA AFRICA 12 – 13 JOHANNESBURG, SOUTH AFRICA SWAHILI INTERNATIONAL TOURISM EXPO 13 – 15 DAR ES SALAAM, TANZANIA
EVENTS TO DIARISE
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SOUTH AFRICAN EDUCATION RESEARCH ASSOCIATION CONFERENCE 23 – 26 CAPE TOWN, SOUTH AFRICA AFRICA OIL WEEK/ AFRICA UPSTREAM CONFERENCE 23 – 27 NOV CAPE TOWN, SOUTH AFRICA AFRICAN REAL ESTATE & INFRASTRUCTURE SUMMIT 25 – 26 CAPE TOWN, SOUTH AFRICA WASTECON 2017 25 – 27 JOHANNESBURG, SOUTH AFRICA SUB SAHARAN AFRICA POWER SUMMIT 25 – 27 CAPE TOWN, SOUTH AFRICA
NOVEMBER
DECEMBER
UFI CONGRESS 1–4 JOHANNESBURG, SOUTH AFRICA
WORLD SME EXPO 6–8 HONG KONG
AFRICA COM 7–9 CAPE TOWN, SOUTH AFRICA
POWER GEN INTERNATIONAL 5–7 LAS VEGAS, USA
MISSIONS CRITICAL AFRICA 7–9 CAPE TOWN, SOUTH AFRICA
AL ANSAAR SOUK AND TRADE FAIR 22 – 1 JAN DURBAN, SOUTH AFRICA
SITE YOUNG LEADERS CONFERENCE 8–9 LAS VEGAS, USA ICCA CONGRESS 12 – 15 PRAGUE, CZECH REPUBLIC WATER AFRICA AND WEST AFRICA BUILDING & CONSTRUCTION 14 – 16 ABUJA, NIGERIA TANZANIA TRADE SHOW 24 – 26 DAR ES SALAAM, TANZANIA SAPHEX 28 – 29 JOHANNESBURG, SOUTH AFRICA IBTM WORLD 28 – 30 BARCELONA, SPAIN CHENGDU INTERNATIONAL TOURISM EXPO 30 – 2 DEC CHENGDU, CHINA
Photo by Ivars Krutainis © Unsplash
SOUTH AFRICAN PHARMACY CONFERENCE 21 – 24 DURBAN, SOUTH AFRICA
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ASSOCIATIONS NEWS
Rudi Van Der Vyver Chief Executive Officer at SAACI
THE BUSINESS OF RELATIONSHIPS Business is driven by customer service and ultimately this is driven by relationships. When we say relationships, we’re referring to meaningful, lasting business relationships and in the businessevents industry, this is vitally important. Relationships though, aren’t only important between the client and the event organiser, or the client and a venue. The more crucial relationships are the internal ones between suppliers in the event value chain. These are the relationships that make or break you. With the magnitude of moving parts that come together to form a business event, we all must rely on each other and this trust is ultimately only gained and strengthened through proper relationships. With relationships comes ethical business practices and this is one element where we as SAACI are currently looking at updating our code of conduct to make sure all our members are accountable for the service standards they provide to others within the industry, and thus to elevate the standards of our industry. We often get caught up in the daily grind of closing deals and looking after the short-term survival of our business that we forget how valuable the human element like true relationships are to the long-term sustainability of our business. Don’t fall into the trap, be mindful of those you surround yourself with because at the end of the day, they are the ones who will make you and your events a rising success or a dismal failure. We are only as strong as those we surround ourselves with.
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CONSIDERING VR IN THE EXPO SPACE
UFI’S GLOBAL BAROMETER SHOWS INDUSTRY GROWTH
A perfect union of technology and the face to face experience of an expo. At EXSA, we understand that innovation is key to sustainable and relevant events and exhibitions and that increasingly it is technology that takes this innovation to the next level. Locally there’s now even more opportunity than ever to embrace and utilise a hot global trend: that of virtual reality. Virtual reality offers exhibitors an exciting and dynamic platform for interaction with visitors and it doesn’t necessarily cost a fortune. Imagine your client is a hotel chain, now imagine having a simple stand where visitors can step into the lobby of any hotel across the world and feel what it’s like to be there. The likelihood of a holiday booking taking place right there is pretty high! Consumers are overwhelmed with information, products and branding which is why virtual reality can be so innovative: it offers an immersive experience. What’s more is that this type of experience is all-encompassing, stimulating the senses. Using sound, graphics, imagery and even unique touch or taste to ensure that the consumer is completely engaged. There are no distractions – a rarity in this age. Virtual reality is also an opportunity for creativity and fun. It’s a chance to think out of the box and really immerse yourself in your product or brand.” For more information please visit www.exsa.co.za
The latest edition of the Global Barometer, UFI’s flagship research that measures the global pulse of the exhibition industry, indicates a shift of focus in the industry. While the vast majority of survey participants reported increases in turnover and rising profits in 2017, top management is more focused on the economic development of home and core markets rather than on global economic growth. In addition, “competition within the industry” has risen to become the second-most important business issue. Globally, digital products and services are increasingly implemented in the industry. When asked about their top business issues, the “state of the national/ regional economy” was considered most important, with 25% of all respondents naming this as a top business issue, and also most major exhibition markets. It scored the highest in South Africa (34%) and Brazil (33%). For more information or to read the full report, visit www.ufi.org.
ASSOCIATIONS NEWS
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Some of the SATSA Chapters have completed their AGMs, with newly elected Chairs and Vice Chairs announced as below. The full list of new committee members can be found on www.satsa.com. Western Cape – 23 May 2017 • Chairperson: Illana Clayton (Travel Smart Crew) • Vice Chair: Nathier Fakier (SATIB Insurance Brokers) Eastern Cape – 25 May 2017 • Chairperson: Dewald Niemann (Tstsikamma Tourism association) • Vice Chair: Jonker Fourie (Ectour) Limpopo – 29 June 2017 • Chairperson: Evelien Klokman (Kukummi Safaris) • Vice Chair: Jaco Scheepers (Sable Tours) Mpumalanga – 30 June 2017 • Chairperson: Francois Grove (Safaris Direct) • Vice Chair: Anne Briggs (Mfafa Safaris) North West – 3 July 2017 • Chairperson: Julius Ramotse (Sun International) • Vice Chair: Khosi Tyobeka (Zimasa Travel) KwaZulu-Natal – 5 July 2017 • Chairperson: Graeme Watson (Thompsons Africa) • Vice Chair: Rung Button (Inspirations ITT)
Carol Weaving Chairperson of AAXO
THE UFI CONGRESS, EoE AND ROAR “Raising the Odds – Pressures and Profits” is the theme for the 84th UFI Global Congress hosted in Johannesburg from 1 to 4 November 2017 – the first ever to be held in SubSaharan Africa! With the challenges many exhibition companies are facing in their home economies, the topic is certainly fitting. Boasting unparalleled venue capacity in Sub-Saharan Africa and first-world infrastructure in major cities, the decision to host the UFI Congress here has been a welcome nod to the efforts of associations like ourselves to bring credibility and professionalism to the industry in South Africa. Always shifting the focus to Africa as a viable prospect for growth in the exhibition industry, AAXO is leading
the expert ‘Africa Focus Session’ on 3 November from 14h30 to 16h30. Topics include: “Business in Africa - the Myths, the Realities and the Risks” and is a ‘must’ for any professionals interested in current market research on the topic of doing business in Africa. Thereafter, it will be ‘all systems go’ for our preparations for the Exhibition of Exhibitions, International Safety Training and AAXO ROAR Awards in January and February 2018 – a B2B initiative to network and grow, catch up on trends and innovation and showcase excellence in exhibitions. To book your stand at the EoE, to book your seat for the International Safety Training, or to obtain the entry requirements for the ROAR Awards, contact Llewellyn du Plessis on 011 549 8300 or at llewellyn@aaxo.co.za.
Photo by Jakob Owens © Unsplash
SATSA CHAPTERS ANNOUNCE NEW APPOINTMENTS
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DIRECTORY OF ADVERTISERS
ADVERTISERS AAXO PAGE 39 T. +27 11 549 8300 E. info@aaxo.co.za W. www.aaxo.co.za
Foot Soldiers PAGE 10 T. +27 10 020 2999 E. kerith@soldiergroup.com W. www.footsoldiers.co.za
Attrahent PAGE 08 T. +27 21 851 6092 E. rudi@attrahent.com W. www.attrahent.com
Inspire Furniture PAGE 13 T. +27 76 644 0271 E. chad@inspirefurniture.co.za W. www.inspirefurniture.co.za
Buffalo City PAGE 21 T. +27 43 705 9095 E. mirandano@buffalocity.gov.za W. www.buffalocitymetro.gov.za
Local Conference Solutions PAGE 11 T. +27 71 871 8813 E. info@localconferencesolutions.co.za W. www.localconferencesolutions.co.za
Cape Town International Convention Centre PAGE 09 T. +27 21 410 5000 E. sales@cticc.co.za W. www.cticc.co.za
Marriott International PAGE 29 T. +230 403 9000 E. ovani.umanee@starwoodhotels.com W. www.starwoodhotels.com
Carlson Rezidor OUTSIDE FRONT COVER, PAGE 05 T. +27 21 003 4872 E. marie-laure.blaise@ carlsonrezidor.com W. www.carlsonrezidor.com Crystal Events Africa PAGE 17 T. +27 21 551 3305 E. info@crystalevents.co.za W. www.crystalevents.co.za Expo Centre PAGE 03 T. +27 11 494 1920 E. info@expocentre.co.za W. www.expocentre.co.za Expo Guys PAGE 06 T. +27 11 433 3260 E. info@expoguys.co.za W. www.expoguys.co.za
Outrigger Mauritius Hotel INSIDE FRONT COVER, PAGE 31 T. +230 623 5000 E. marcom.mauritius@ outrigger-mu.com W. www.outrigger.com Radisson RED 26, OUTSIDE BACK COVER T. +27 87 086 1578 E. sue.levy@radissonred.com W. www.radissonred.com SAACI PAGE 38 T. +27 11 880 5883 E. info@saaci.org W. www.saaci.org
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CONTACTS Cover Image: Courtesy of Carlson Rezidor Hotel Group Publisher: Lance Gibbons lance@filmeventmedia.co.za Editor in Chief: Katie Reynolds-Da Silva katie@filmeventmedia.co.za Assistant Editor: Kim Crowie kim@filmeventmedia.co.za Head of Design: Sheree Steenkamp sheree@filmeventmedia.co.za Special Projects Designer / Illustrator: Lauren Smith lauren@filmeventmedia.co.za Junior Designer: Caitlin Perrett caitlin@filmeventmedia.co.za Writer: Susan Reynard sreynard.joburg@gmail.com Business Manager: Coleen Tapson coleen@filmeventmedia.co.za Brand Manager: Redoh Kimmie redoh@filmeventmedia.co.za Brand Manager: Jerome Dyson jerome@filmeventmedia.co.za Production Manager: Natasha O’Connor natasha@filmeventmedia.co.za Traffic Manager: Aayesha Parker aayesha@filmeventmedia.co.za Data Capturer: Ricky Ortell info@filmeventmedia.co.za Regent Square, Block A, Ground Floor Doncaster Road, Kenilworth, 7745 Tel: +27 21 674 0646
Spier PAGE 07 T. +27 21 809 1100 E. info@spier.co.za W. www.spier.co.za
EXSA PAGE 38 T. +27 11 805 7272 E. info@exsa.co.za W. www.exsa.co.za
Sun Resorts Hotel Management Ltd PAGE 32-33 T. +230 402 0000 E. mice@sunresorts.mu W. www.sunmice.mu
Faircity INSIDE BACK COVER T. +27 11 429 2600 E. info@faircity.co.za W. www.faircity.co.za
The Loeries PAGE 20 T. +27 11 772 1220 E. info@loeries.com W. www.loeries.com
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Faircity Hotels offers a selection of conference facilities in Gauteng. With attention to detail and experienced empathetic staff to assist companies in organising a conferencing event, delegates will be motivated and pampered from the moment they arrive. All Faircity Hotels’ conference venues are air conditioned and equipped to host both half day and full day functions. Conferences that run over two or more days, allow delegates to enjoy our selection of three and four star accommodation. Conference venue packages are available and include a variety of meals, depending on the length of the conference.
FAIRCITY Quatermain Hotel Morningside, Sandton - 011 290 0900
FAIRCITY Mapungubwe Hotel Johannesburg, Marshalltown - 011 429 2600
Faircity Hotels and Apartments is a young, innovative and vibrant hotel group with hotels, conference venues and serviced apartments which form Faircity’s primary service offering. FAIRCITY Falstaff Hotel Morningside, Sandton - 011 784 8580
FAIRCITY Roodevallei Hotel Pretoria - 012 845 5000
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