Event issue 12 by Film & Event Media

Issue 12 | 2013

+ African Business Events Industry Set to Soar in 2024

+ Airlines

Tremendous Growth and Turbulent Times

+ Uganda

The Pearl of Africa

02 www.theevent.co.za Cover: © Okea | Dreamstime.com Publisher: Lance Gibbons lance@filmeventmedia.co.za

Contents

Executive Editor: Maya Kulycky maya@filmeventmedia.co.za

Africa’s Airlines

Manager, Special Projects: Taryn Fowler taryn@filmeventmedia.co.za

CTICC Board to Act on Tender Report

SA a Key Destination for Middle East Outbound Business

EAC Common Tourist Visa

Africa Pavilion Raises Continent’s Profile at EIBTM

TPSA Awards Cancelled for 2013

First ICCA Congress in Mainland China

Starwood Hotels Continues Rapid Expansion across Africa

Africa Travel Week Prepares for Launch

Lonely Planet Names Cape Town 3rd Best City to Visit

Trend Alert 2014

Corbin’s Tech Talk

Country Spotlight - Uganda

Regional Spotlight - Gauteng

Events

Industry Moves

Associations

Opportunities

Directory

Key Account Manager (SA): Nina Zani Nina@theevent.co.za Sales Manager (Outside SA): Shaun Ross shaun@filmeventmedia.co.za Head of Design: Jess Novotna jess@filmeventmedia.co.za Editorial and Design Co-ordinator: Kim Muller kim@filmeventmedia.co.za Digital Co-ordinator: Tammi Klein tammi@filmeventmedia.co.za 57 2nd Avenue, Harfield Village, Claremont 7708, Cape Town, South Africa Tel: +27 21 674 0646 www.filmeventmedia.co.za

DISCLAIMER: Opinions expressed in The Event do not necessarily represent the official viewpoint of the editor or the publisher, while inclusion of adverts/advertising features does not imply endorsement of any business, product or service. Copyright of this material is reserved. While every effort has been made to ensure the accuracy of the information contained in this publication, The Event and/or its employees may not be held liable or responsible for any act or ommission committed by any person, including a juristic person, referred to in this publication. It and they furthermore accept(s) no responsibility for any liability arising out of any reliance that a reader of this publication places on the contents of this publication.

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NEWS

Africa’s Airlines Tremendous Growth and Turbulent Times

n the last fifty years, the world has become increasingly more connected and technologically advanced. At the forefront of this move towards interdependence is the airlines industry. As the middle class in many emerging markets grows, so does tourism, business events and other related economic sectors. But although the African airlines industry is still growing steadily, it is fraught with problems. Not least of these are fuel prices. According to Elijah Chingosho, Secretary General of the Africa Airlines Association (AAA), fuel costs for the rest of the world accounted for around 30-35% of operating costs for airlines. In Africa, however, he said the figure rose to between 45% and 55%, with some African airlines spending over half their budget on fuel. Speaking at the International Air Transport Association’s (IATA) AGM earlier this year, Chingosho said there were two major problems for the development of low-cost

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carriers (LCCs) in Africa. “Governments levy very high taxes on airlines and on fuel,” he said, “and the limited penetration of credit cards and internet use in Africa.” That said, the continent’s aviation has seen constant progress year on year. The top five African carrier groups were South African Airways, Egyptair, Ethiopia Airlines, Royal Air Maroc and Kenya Airways, with a total revenue of $9,731million (R100 billion) in 2012. Ethiopia Airlines in particular is expected to post record profits following massive growth in revenue and passenger numbers. In fact, according to Airbus’s Vice President of Engineering, Charles Champion, twelve new Airbus A350s are scheduled for the carrier. Other potential airline markets are that of Nigeria, with its booming middle class, and South Africa’s tourism and MICE sectors. In a keynote address at the E-Tourism Summit this year, Minister of Tourism of the Republic of South Africa, Marthinus van Schalkwyk, said that in 2012, the industry had achieved the

milestone of one billion arrivals worldwide. “We expect 350 million new international tourist arrivals by 2020, and by 2030, we expect arrivals to top 1.8 billion,” he said. Minister Van Schalkwyk went on to say that most of the new growth would be, “from and to the emerging markets”. Focusing on the business events industry in another speech at SAACI, he said that in 2012, international tourist arrivals to South Africa grew by 10.2%, which is more than two and a half times the global average of 4%. The business events industry has been an important contributor to this success, with the South African National Convention Bureau (SANCB) securing 88 major bids for the period of 2013 – 2017. “Jointly, these bids will attract no less than R2.6 billion to the tourism economy. These meetings will bring an estimated 200,000 delegates to the country. One of the biggest will be the 21st International AIDS Conference, which is to be held in 2016 in Durban,” Minister Van Schalkwyk said.

NEWS

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Nine of the continent’s national airlines are currently surviving on their respective governments’ support, collectively worth $2.5 billion.

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Although the SANCB and South Africa Tourism seem positive about Africa’s future as a travel destination, CAPA, the Centre for Aviation, tells a different story. According to an article published on October 8th this year, nine of the continent’s national airlines are currently surviving on their respective governments’ support, collectively worth $2.5 billion (R2.58 trillion). South African Airways (SAA) has received government approval for their latest turnaround strategy. On-going financial assistance has allowed SAA to compete since deregulation of the domestic aviation market in 1991. Comair’s CEO, Erik Venter, says that nine out of eleven private airlines that have tried to compete with SAA in the last twenty years have failed because of the financial support SAA has in the market.

The new turnaround strategy for SAA, devised by then acting CEO Nico Bezuidenhout, is the first to take a holistic approach to reforming the entire business. The airline plans on minimising its lossmaking international network, including cutting down on certain routes that could reduce operational losses. Instead, SAA plans to focus on its more profitable domestic and regional African networks. The company will implement a new network, alliance and fleet strategy to develop SAA as a full-service premium carrier, with Mango as an LCC and SA Express as a regional feeder. The plan will allow the group to meet both current and projected demand, as well as produce capacity. On the opposite end of the continent, Royal Air Maroc has reached deep into taxpayers’ pockets in recent years. The flag carrier is Africa’s biggest state beneficiary, having received $193 million (R2 billion) bailout in 2011 and a further $900million (R9 billion) in on-going funding until 2016. Part of the airline’s difficulties result from Morocco’s open skies agreement with the EU, initially aimed at boosting tourist arrivals by 1 million annually. The carrier is unable to properly compete with the influx of LCCs – Ryanair in particular. As it slowly repositions itself, the Moroccan government continues its search for a major airline partner, which could include the sale of an equity stake and would complement Royal Air Maroc’s routes into West Africa and Europe.

Another flag carrier in trouble is Air Namibia, which is trying to keep competition from carriers like Ethiopian Airlines and SAA at bay. The airline is considering route expansion to China following a visit by officials in September, and has also signed a codesharing agreement with Kenya Airways in order to strengthen its regional position. Both Air Zimbabwe and Air CEMAC are in mire of their own, with the former gradually regaining its feet despite customer loyalty issues since being grounded in January 2012. Although Air CEMAC is set to provide some muchneeded regional links to the Central African Republic and Chad through a joint venture with Air France, it could cause extensive damage to existing airlines in the region, Camair-Co, Ceiba Intercontinental and ECAir to name a few. Despite this seemingly downward spiral, African aviation plugs on. Nigeria plans on launching a new national airline, Nigeria One, by 2014. Although the government has bailed out the country’s two largest private carriers with a reported $741million (R7.6 billion), it has left the industry with a glimmer of hope. According to CAPA, it no longer plans to own up to 25% of Nigeria One and is instead searching for a core investor. Its only involvement would be to offer a “viable operating environment”. Uganda’s government is forging ahead with its own aviation plans – to re-launch Uganda Airlines, which collapsed in 2001.

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NEWS

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Ethiopia Airlines in particular is expected to post record profits following massive growth in revenue and passenger numbers.

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The flag carrier will compete against Air Uganda, whose regional network has been growing steadily, especially with routes between Entebbe and the country’s East African neighbours. The government wants to reap the benefits of the growing oil and tourism industries, which are currently being serviced mainly by foreign

Airline

carriers. Similar to Nigeria, the Ugandan government was toying with the idea of taking a stake in the airline, but the Cabinet is reconsidering this course of action. Both countries have face obstacles in the launching of their national airlines, but the aviation industry can take some comfort in the fact that officials are

Country

South African Airways

South Africa

now finding that state ownership of free enterprise isn’t always the best way forward. In the same way, experts say African states need to realise that they are hindering the industry’s development if they provide too many bailouts. They say the loss-making business model must be abandoned in favour of a more liberal playing field free of government intervention in order for the continent’s airlines business to truly thrive.

Bailout

Purpose

$494 million

Two-year government guarantee effective from September 2012 subject to approval of turnaround strategy

Morocco

$1.09 billion

RwandAir

Rwanda

Unspecified additional funding in FY 2013

Government increased funding for RwandAir in national budget

Precision Air

Tanzania

Seeking $32 million

Government took over all debt in January 2012

Air Zimbabwe

Zimbabwe

$150 million

Government took over all debt in January 2012

Air Namibia

Namibia

$160 million

To meet the carrier’s funding requirements from 2011 to 2013

$526 million

Owed to state-backed ‘bad bank’ Asset Management Company of Nigeria (AMCON)

Arik Air

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Nigeria

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Source: CAPA

Royal Air Maroc

Includes $193 million government bailout in 2011 & $900 million in financial support until 2016

NEWS

CTICC Board to Act on Tender Report ordered the City of Cape Town to appoint a task team to investigate the awarding of the tender after unsuccessful bidders claimed the firms that won the tender had an unfair advantage. The CTICC expansion is meant to allow the popular international venue to cater to an increasing trend to add an exhibition component to annual meetings and conferences. At present the lack of free available exhibition space is preventing CTICC from tapping into this lucrative market. The CTICC expansion plans have since been put on hold because of the investigation into the procurement process. As The Event went to print the CTICC stated that the latest statement on the expansion would be released at a press conference the week of 25 November. For the latest news visit: www.theevent.co.za

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The board of Convenco established a process to evaluate the findings and consider the recommendations and an official statement was due to be released when the board agreed on an internal process.

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he Cape Town International Convention Centre Company SOC Ltd (Convenco), the holding company of the Cape Town International Convention Centre (CTICC), received a City of Cape Town investigative report into allegations of irregularities, relating to the Architectural Design tender of the CTICC expansion, in August. The board of Convenco established a process to evaluate the findings and consider the recommendations. An official statement was due to be released when the board agreed on an internal process. Since then, the board has not made a statement about what action it will be taking. In 2012, three architects were awarded the contract for a multi-million rand expansion project of the CTICC in Cape Town, South Africa. The Public Protector

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NEWS

South Africa a Key Destination for Middle East Outbound Business

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South Africa was among the list of countries named as key destinations for this rise in outbound business. Other countries also on this list were Turkey, Spain, France, Malaysia, India, U.K., Indonesia, U.S. and the Philippines.

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ccording to recent research by the Gulf Incentives, Business, Travel and Meetings exhibition (GIBTM), spending power is on the rise for Middle Eastern buyers. The research shows that 69% of regional buyers will organize more events over the next twelve months, bucking current global trends. It also reported that although budgets are under extreme pressure elsewhere, “59% of Middle Eastern buyers are forecasting increased budgets for the next twelve months.” South Africa was among the list of countries named as key destinations for this rise in outbound business. Other countries also on this list were Turkey, Spain, France, Malaysia, India, U.K., Indonesia, U.S. and the Philippines.

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Christophe Ley, Director of International Meetings and Incentives Sales at the San Francisco Travel Association said that San Francisco had just begun to develop its MICE business over the last year and has identified the Middle East as a key economic growth market. The city is also the first U.S. destination to take part in GIBTM this year. “The show has exceeded my goals and expectations, with 60% of buyers I have met representing DMCs in the UAE who want to send more business to San Francisco, particularly incentives and groups.” Lois Hall of Reed Travel Exhibitions, and GIBTM Exhibition Manager said, “Last year, GIBTM saw 251 Hosted Buyers attend with 67% placing orders in excess of US$650,000. For 2014, we will welcome

over 300 targeted buyers as demand continues to grow for quality interaction with leading industry suppliers, and the new GIBTM event programme will build on previous show floor successes to allow us to continue to push outbound business from the region.” At this year’s GIBTM in March, 7207 pre-scheduled appointments brought Hosted Buyers and Exhibitors together, with 2,364 total visits and 302 exhibiting companies representing 35 countries.

NEWS

EAC Common Tourist Visa Announced at World Travel Market

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he eﬀort to introduce a single East African Community (EAC) visa is reportedly on shaky ground following reported deportations and accusations of Tanzania being sidelined. The process of creating a common visa, most recently revived in the 1990s, has been criticised for taking too long. But recently, Rwanda, Kenya, and Uganda took steps towards creating a common visa without Tanzania. This reportedly left Tanzania, the other member of the EAC, feeling sidelined. According to the Mail & Guardian, in

According to the Mail & Guardian, in November Kenya, Uganda, and Rwanda launched a joint tourism visa at the World Tourism Market meeting in the United Kingdom. That visa, which will debut in January, will facilitate free movement of tourists and citizens within the three countries.

November Kenya, Uganda, and Rwanda launched a joint tourism visa at the World Travel Market meeting in the United Kingdom. That visa, which will debut in January, will facilitate free movement of tourists and citizens within the three countries. Despite this move, Tanzania says it will not leave the EAC. In 2011, Kenya said the task force established to conduct a study on the EAC single tourist visa was taking too long. The EAC asked that partner states remove the numerous bottlenecks that the initiative faced, saying creation of a single visa is meant to strengthen the EAC as a tourist

destination. Kenya expressed concern that tourism in the region lagged behind other sectors despite its huge potential because partner states failed to jointly address key issues that affect the sector. The EAC region boasts some of the continent’s most well-known tourist destinations and hosts some high-profile events. The tourism efforts of the EAC partner states are meant to allow the region to compete more effectively for international tourists with destinations like South Africa, Egypt, Tunisia and Morocco. Marketing budgets within the EAC have been low in comparison with leading countries.

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NEWS

Africa Pavilion

Raises Continent’s Profile at EIBTM

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For the first time, a dedicated African pavilion was launched to provide and area on the show floor for suppliers to showcase their products.

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EIBTM African Pavillion

IBTM, the global three-day event for the meetings, incentives, conferences, events and business travel industry, was held in November in Barcelona, Spain. Over 15,000 industry professionals and 3,100 exhibitors attended the event representing brands and suppliers from over 150 countries. For the first time, a dedicated African pavilion was launched to provide and area on the show floor for suppliers to showcase their products. The pavilion was created to meet growing demand for African suppliers. There were 60 exhibitors and 9 main stands from Sub-Saharan Africa at the event. In the past ten years, six of the world’s fastest-growing economies have been in Sub-Saharan Africa. Countries including Angola, Nigeria, Ethiopia, Chad, Mozambique and Rwanda,

all showed annual growth rates of around 8 percent or more in that period. This has led to increased interest in the African continent’s meetings industry. African participants are making the most of the spotlight. For instance, the South African National Convention Bureau invited members of the media to meet South African Tourism Chief Executive Oﬃcer, Thulani Nzima, to hear about the latest news and developments for South Africa’s business events industry. South Africa is the African continent’s most popular country for meetings (according to ICCA rankings). It hosted 97 meetings in 2012, up from 84 meetings in 2011. The next closest was Kenya with 29 meetings. Meanwhile, worldwide the industry is showing improvement, according to the

EIBTM Trends Watch report. “The mood of our industry, as reflected in the conclusions of the vast majority of the surveys used in the compilation of this report, has changed to one of quiet optimism,” said Rob Davidson, EIBTM Industry Analyst in his opening statement at the EIBTM Trends Watch Session.

TPSA Awards

NEWS

Cancelled for 2013

ue to restructuring and a turnover in committee members, the Technical Production Services Association (TPSA) will not be holding their annual awards in Cape Town this year. The awards, which were set to take place in November, have been cancelled for 2013 but will take place as usual next year. Barry Snow, Acting Chairman of the TPSA, says that the committee is in the midst of making changes to the constitution. “We’re going to relook at the awards and perhaps do a national award. Local companies want to have awards in their areas, and we’re considering this and trying to find a viable option for everyone. We are also looking at a serious restructuring of the TPSA. Other similar organisations have come to the point where they need permanent staff and we are considering this and other options to see how

we can go forward with this.” Snow went on to say that they will maintain the committee, but they will probably need permanent staff as the association grows. “The PSA (Production Service Association) in England have permanent management, but also a full board of players in the industry. In the same way, we need to maintain our committee. If we take on staff, we will require some serious funding. We’re looking at restructuring membership fees and considering all the possibilities of approaching suppliers for sales but nothing has been finalised yet.” According to Snow, the technical and production industry had a difficult 2013. “Many companies have said they’ve had a really bad year and this seems to be a trend – not getting the work they’ve expected. Many were battling for business, with some having virtually no

work for the first half of the year.” Reasons for this include the general state of the industry and the state of the economy. The TPSA is set to “relaunch” in late February 2014 with a new look. “We want to revitalise the organisation,” says Snow. “We’ve got some new blood on the committee and we’re planning on getting the TPSA constitution changes sorted out in late January.” He says that the committee would also like to restore the networking functions that the organisation had in the past and create proper safety guides and other standards in the industry. New members Duncan Riley, Guillaume DuCray, Kaghiso Moima, Mike Jones and Marius Oosthuizen have joined current members Barry Snow, Billy Domingo, Jameson Hlongwane, Paul Newman and recently returned Lanthie Ransom on the TPSA board.

NEWS

First ICCA Congress Held in Mainland China has Record Attendance

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936 delegates from 61 countries and regions participated in the Congress at the Shanghai International Convention Centre, including around 300 first-time delegates to the Congress.

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n November, the 52nd International Congress and Convention Association (ICCA) Annual Congress was held in Mainland China for the first time in its 50 year history. 936 delegates from 61 countries and regions participated in the Congress at the Shanghai International Convention Centre, including around 300 first-time delegates to the Congress and first-time visitors to China or Shanghai. This was by far the biggest attendance for an ICCA Congress venue outside Europe. It shows the growing importance of China in the international meetings industry. ICCA President Arnaldo Nardone said, “If you are engaged in a globally-connected business you need to understand how China is shaping and driving our global economy. Our Congress in Shanghai provides the perfect opportunity to our members to learn how to communicate and work with Chinese consumers, Chinese delegates, Chinese business partners or Chinese competitors. To experience a Civilization State with thousands of years of sophisticated culture, a booming consumer market with a population of over 1.3 billion, unique business models and entrepreneurial

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thinking, and a city that is defining the shape of the 21st century metropolis.” In total, nearly 120 members and guest speakers contributed towards the Congress programme. ICCA CEO Martin Sirk said, “We’ve incorporated more innovative formats than ever, and topics designed to shake up traditional thinking - including a session on identifying and making use of staff skills, run talent-show format, and an experiential exploration of how to use humour in conference marketing!” The Congress comes on the heels of the release of an ICCA study of 50-year statistics that shows, looking at aggregated figures for each five year period (to remove annual fluctuations), the number of regularlyoccurring, internationally-rotating association meetings is increasing by 100 per cent every 10 years, and has been consistently doing so for the last half century, with no signs of a slowdown. Martin said, “Half a century is a long period over which to collect detailed and consistent information on any subject, and in the world of international meetings, where most countries are still struggling to obtain even a partial picture of the current size and impact of this complex and fragmented industry, it represents a monumental

achievement. For almost as long as there has been an international association meetings sector, ICCA has been there alongside, in all regions of the world, to observe and carefully record its growth. And now that we have 50 years of data to study and consider, the figures are showing what we have long believed: that our world is undergoing a truly revolutionary period in the creation and dissemination of new knowledge and innovation, and that association meetings provide an excellent insight into this dynamic, worldwide process.” ICCA conducted this study of 50 years of association meetings data as the centrepiece of its new publication, “A modern history of international association meetings”, launched as part of ICCA’s 50th anniversary year.

Starwood Hotels Continues Rapid Expansion across Africa

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Starwood is on track to increase its African portfolio by over 30% with more than 15 new hotels set to open by 2018.

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tarwood Hotels & Resorts Worldwide, Inc. is bolstering its efforts to be the leading international hotel operator in Africa with the signing of four new Sheraton hotels, marking the entrance of the company into Mauritania, Rwanda, Guinea and South Sudan. With these signings, Starwood is on track to increase its African portfolio by over 30% with more than 15 new hotels set to open by 2018. This growth will add more than 5,000 guest rooms to the continent and Starwood says will create thousands of local employment opportunities. Emphasizing the importance of the region as one of the world’s fastestgrowing hotel and travel markets, Chief Executive Officer Frits van Paasschen and members of Starwood’s senior executive team visited Africa recently to meet with hotel owners, customers, government officials and investors in Rwanda, Guinea and South Sudan as the company remains focused on increasing its footprint in Africa. Starwood currently operates 37 hotels in 15 African countries, representing more than 10,000 rooms in Algeria, Cameroon, Djibouti, Egypt, Ethiopia, Gabon, Gambia, Libya, Mauritius, Morocco, Nigeria, Seychelles, South Africa, Tunisia and Uganda. “Starwood has a long history of being first movers in Africa. Our entry into four new African markets enhances our network of hotels on the continent and will continue to pave the way for future growth for all of Starwood’s brands in Africa,” said Bart Carnahan, Senior Vice President Acquisition & Development, Starwood Hotels & Resorts, Europe, Africa & Middle East. “The quality of the Sheraton hotel portfolio is the strongest it has ever been and we look forward to on-going expansion in both emerging and developed markets.” With the largest footprint among

Starwood’s portfolio and one of the world’s most recognised hotel brands, Sheraton is often the first international hotel brand to enter markets, paving the way for the introduction of other Starwood brands. This holds true in Africa where Starwood entered the market with the opening of Sheraton Cairo in 1971. The signings of Sheraton Nouakchott (Mauritania), Sheraton Kigali (Rwanda), Sheraton Conakry (Guinea) and Sheraton Juba (South Sudan) underline the strength of the Sheraton brand in driving Starwood’s growth. These hotels bring the Sheraton pipeline in Africa to seven new hotels joining three currently in development in Dakar (Senegal), Annaba (Algeria) and Tripoli (Libya). “Our Sheraton portfolio is stronger than ever following a highly successful brand-wide revitalisation and multi-billion dollar investment over the past several years. Today’s announcement further underlines the brand’s record-breaking growth as it stays on track to open its 500th hotel in 2016,” said Michael Wale, President, Starwood Hotels & Resorts, Europe, Africa & Middle East. “Our development strategy is focused on working with the right partners on the right deals in the right locations. We are proud to enter these long-standing partnerships with four landmark agreements to grow Starwood’s portfolio in key markets throughout Africa.”

The Sheraton Conakry Hotel (2015) Starwood is set to enter the Republic of Guinea with the opening of the Sheraton Conakry Hotel in 2015. Owned by Palma Guinea S.A, the hotel will mark a milestone as it becomes the first IMF green-certified hotel in Africa. Sheraton Conakry Hotel is located in the exclusive Kipe district of the capital near Conakry International Airport, and features more than 1,100 square meters of meeting and function space.

The Sheraton Juba Hotel (2015) In East Africa, the world’s newest country – the Republic of South Sudan – will welcome its first international hotel development in 2015 when the 235-room Sheraton Juba Hotel opens. The hotel is four kilometres from the international airport.

The Sheraton Nouakchott Hotel (2017) The Sheraton Nouakchott Hotel will be the first internationally-branded hotel in the Mauritanian capital when it opens in 2017. The hotel will be located in the central business district of Nouakchott, just four kilometres from the international airport. The hotel will feature more than 1,500 square metres of meeting space.

The Sheraton Kigali Hotel (2018) In Rwanda, the 198-room Sheraton Kigali Hotel will debut in 2018. The hotel will be located in the Gasabo district, midway between the international airport and the city centre. The Sheraton Kigali Hotel will feature 136 guest rooms and 900 square metres of meeting space.

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NEWS

Africa Travel Week Prepares for Launch

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Africa holds enormous potential for the global travel industry both inbound and outbound, and finally we believe the time is right for Africa to take a bigger role on the global stage.

“

Carol Weaving

n April, 2014 Thebe Reed Exhibitions will launch the new Africa Travel Week in Cape Town, South Africa. It will include the World Travel Market Africa (WTM Africa), IBTM (Incentives, Business Travel & Meetings) Africa and International Luxury Travel Market (ILTM) Africa. The Event spoke exclusively with Carol Weaving, Managing Director Thebe Reed Exhibitions, about what attendees can expect.

Q: Why has Reed decided that now is the time to launch Africa Travel Week? Following the successful launch of ILTM Africa earlier this year, the decision to launch an all-encompassing travel week was based on several factors. Firstly, the African continent has one of the highest growth rates in the world, surpassing even Asia. Secondly, Africa holds enormous potential for the global travel industry both inbound and outbound, and finally we believe the time is right for Africa to take a bigger role on the global stage. The event will comprise three co-located shows – WTM Africa, IBTM Africa and ILTM Africa - encompassing Africa’s inbound and outbound markets for general leisure travel, luxury tourism, and the MICE/business travel sector under RTE’s established portfolios of WTM (World Travel Market), ILTM (International Luxury Travel Market) and IBTM

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(Incentives, Business Travel & Meetings). Because of the sheer size of the continent and diversity of its travel oﬀering, all three brands will together bring the world to Africa and promote Africa to the world’s leading source markets. The WTTC (World Travel & Tourism Council) predicts growth of 4.8% over the next 10 years for Africa, growing at practically the same rate as the overall African economy and making tourism the fourth fastest growing sector on the continent. The UNWTO has also reported growth in both inbound and outbound tourism – some African nations they say, are expected to grow at an average annual rate of 5.7%, the highest of any world region. I think all these numbers speak for themselves – Africa deserves to have an event of this magnitude.

Q: Why was South Africa chosen as the venue? Cape Town is an ideal location for both local and international customers, with great infrastructure, a wonderful venue and a planned expansion matching our own growth plans. The events will serve not just South Africa, but the continent as a whole with a global buyer base; we intend to make South Africa the hub of our events for the foreseeable future.

Q: What is the economic benefit that can be expected to result from this event based on results that have been witnessed after launching Reed’s other exhibitions? Exhibitions have a huge impact on a city and destination. Not only because of the sheer number of attendees together in one place, but also because of the impact these individuals whilst onsite, but also from the potential to bring business in the future. For example, another event in the Reed Travel Exhibitions global meetings portfolio – EIBTM - www.eibtm.com which takes place annually in Barcelona hosts some 14,000 professionals from over 100 countries over 4 days. The economic impact of this exhibition is valued at around €40m in direct expenditure and is said to generate the same again in future meetings in Spain! So with three events during Africa Travel Week in Cape Town, we expect the City to benefit hugely from not just the promotion it will get through leisure, luxury travel and the meetings sector for future business, but it will also benefit through its restaurants, shopping, cultural attractions and nightlife whilst everyone is there for the week.

Q: It was recently announced that Reed Exhibitions, part of the FTSE listed Reed Elsevier Group, has signed a joint venture agreement with Thebe Tourism Group Pty Limited to acquire a majority share in Thebe Exhibitions & Projects Group (TEPG) based in South Africa. What are the benefits of this agreement expected to be? Thebe Reed Exhibitions, through its vast experience and extensive resources, is likely to become an important player in Africa’s future economy as a result of this partnership. Our involvement will be invaluable in ensuring Reed Exhibitions delivers on all the aspects of its events in Africa, building on Thebe’s expertise and experience in providing logistics, operations and local sales, marketing and PR services.

Indaba Hotel, Spa & Conference Centre Trends in 2014 By Sharon Hunink

s we move forward into 2014, it is important to look back over the past 18-24 months to establish and analyse conference market trends ensuring that the Indaba Hotel, Spa & Conference Centre remains a market leader through innovation, service excellence and understanding of needs.

The notable trends for 2012 and 2013 included: • • •

•

Social Media Surge with live tweeting from Conferences, Exhibitions and Events Mobile Hubs with Video Link Presentations and Virtual Classrooms Green Conferencing with an emphasis on sustainable catering & minimizing carbon footprint The personal touch with organisers working hard to create an intimate and

personal environment often customising events as an extension of Corporate Brand philosophy and Company Image • Tailor-made Teambuilding drawing on ever popular TV programs including Master Chef, Grand Designs, Survivor and Minute to Win It With shorter Conference Time allocated in our busy 24-7 lifestyle, a notable requirement is “a solution under one roof” approach with accommodation, multi-purpose Conference Venues and outdoor team build areas like those offered by the Indaba Hotel, Spa & Conference Centre proving very popular. Whilst we believe that the trends will continue, we also feel that more emphasis will be placed on the importance of the individual within the Corporate Environment through Wellness – this is a growing trend and more and more organisations are looking for

venues which can embrace all aspects under one roof with Wellness and the importance of individual team members within the organisation incorporated into the Conference Programme. The Indaba Hotel, Spa & Conference Centre has embraced this growing trend and with the Mowana Spa on property, is able to offer a variety of wellness solutions from the popular Executive Corporate Wellness Packages comprising Conference and Spa; to the Mowana on the Move Relaxation Zones which appeal to larger Conference Groups incorporating Wellness into a shorter but no less effective time period. For more information on the Indaba Hotel, Spa & Conference Centre or to tailor-make a Conference Package to suit your individual and team needs, contact the Indaba Sales Team on 011 840 6600 or sales@indabahotel.co.za

NEWS

Lonely Planet Names Cape Town as 3rd Best City to Visit in 2014

ape Town, South Africa was named the third best city to visit by Lonely Planet. The list, which was published in their much anticipated annual, Best Travel in 2014, put Cape Town behind Paris, France and Trinidad, Cuba. According to Lonely Planet, “There’s never a bad time to visit Cape Town”. In their article announcing the top ten cities, they highlight the development of the MyCiTi bus routes and encourage travellers to explore both suburban sights and townships. Part of the reason Cape Town is receiving global recognition now is due to its title as the World Design Capital for 2014. Sculptured green spaces, sustainable projects and further regeneration of former industrial districts such as Woodstock are in-store for the city. The design team’s main goal is to bridge the gap between the Cape Town’s diverse and unique people groups. From open studios where artists can

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interact with the public to restoring the Berg River and creating sustainable RDP housing solutions, the World Design Capital is well underway in preparing for its 12 months in the spotlight. According to a statement by the City of Cape Town, “Lonely Planet says that the reasons for selecting certain destinations vary; 2014 ‘marks the 20th anniversary of South African democracy – honour it by exploring the city’s history’.” Two World Design Capital project representatives: the International Council of Societies of Industrial Design’s (ICSID) secretary, General Dilki de Silva, and its only African executive board member, Cape Town’s Mugendi M’Rithaa, shared their view on design’s role in the city and on the continent, “The first challenge is around the understanding of the term design. What the ICSID has done through World Design Capital is to introduce a more nuanced understanding

of design – beyond products. It’s now about how design can aﬀect the economic, social, cultural and environmental quality of life for people. In terms of Africa, the regions are acknowledging and understanding design at a varied pace.” Lonely Planet and the World Design Capital project are not the only organisations to honour Cape Town recently. The World Travel Awards named the city as Africa’s Leading Destination and Africa’s Leading Meeting and Conferences Destination this year. In Conde Nast’s 2013 Traveller Reader’s Choice Awards, Cape Town was also listed in the top 10 cities in Africa and the Middle East and was ranked 11th in the Conde Nast Top 25 cities in the world. Lonely Planet’s Top 10 list includes: Riga (Latvia), Zurich (Switzerland), Chicago (USA), Adelaide (Australia), Vancouver (Canada), Auckland (New Zealand) and Shanghai (China).

NEWS

Big Changes as Decorex SA is Joined by 100% Design and Maison & Objet

ecorex SA has big changes in store for next year as a new ownership structure and the launch of 100% Design South Africa is set to firmly establish the event on the international exhibition calendar. New shareholder, Reed Exhibitions, owns the license of some of the most popular international décor and design exhibition brands globally. Those exhibitions include 100% Design as well as Maison & Objet. In a move aimed to place Decorex at the forefront of South Africa’s décor and lifestyle exhibitions, 100% Design South Africa will be held at the same time and alongside Decorex Joburg in August of 2014 and a launch pavilion will be included in Decorex Cape Town in April 2014. Johannesburg follows London, Shanghai, and Tokyo as the fourth city in the world to host the trendy 100% Design exhibition from 6-10 August. Recently, Reed Exhibitions announced that it had signed a joint venture agreement to acquire a majority share in Thebe Exhibitions and Projects Group, the owners of Decorex SA. Thebe MD Carol Weaving remains in her post and she says that the group is delighted with the transaction. “Not only will it give us access to some of the leading brands in the world, but will it will help us to grow the footprint of our group across the continent. Reed is the leading global player in the world of exhibitions and its credibility speaks for itself,” she said. The world-renowned design exhibition 100% Design is being staged in South Africa by Thebe Exhibitions, Decorex SA who have joined forces with Laurence Brick, Cathy O’Clery and Julian Gelb together with sponsor Dauphin HumanDesign Group and media partner Conde Nast House & Garden magazine, to showcase the very

best residential, hospitality, office and product design that the country has to offer. Over one hundred of South Africa’s most trendy designers are expected to showcase their work at the official 100% Design South Africa launch in August 2014 at Decorex Joburg. Sian Steyn, General Manager of the Decorex SA Portfolio, says that while Decorex Joburg and 100% Design South Africa will take place at the same time and under the same roof at Gallagher Convention centre (a new hall is being opened specifically for the new show), the two shows will have distinct differences. “Decorex SA has always offered our visitors the widest selection of décor, design and lifestyle furniture, appliances and accessories, plus the latest in décor and design inspiration. The Decorex SA Exhibitions are a great day out and we have something for everyone wanting to make some changes or even build from scratch. 100% Design South Africa will be adding to the Decorex SA bouquet, with a visual feast and interactive, specially commissioned exhibits that will push the boundaries of creative design.” “We are delighted to be able to extend the offering of Decorex Cape Town and Joburg and we are certain that the number of local and international trade visitors will show a significant increase as a result of 100% Design joining us as a sister show,” adds Sian. Andrew Fowles, Regional President of Reed Exhibitions, said, “We are delighted to have forged this partnership with Thebe and look forward to working with the team. Their knowledge and experience will be a great asset to us. We are excited about re-entering the market in Africa and combining Thebe’s success in the region with Reed’s global brands and extensive sales network.”

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FEATURE

Trend Alert 2014 What’s Ahead for Africa’s Events Industry

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Africa must prepare for an exponential growth in meetings for several reasons which will have a compounded effect.

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he coming year promises exciting times for Africa’s eventing industry, with several trends all playing in our favour. The continent is set to benefit from the economic sluggishness still stifling Europe, which is encouraging event organisers to seek fresh climates. Africa will also benefit from our own initiatives to demonstrate that the continent is a worthy player on the global stage. It helps that Africa struggled for so long without decent fixed-line telecommunications that sparked a generation of mobile users and tech-savvy application developers putting us ahead of the field. Dirk Elzinga, MD of Convention Industry Consultants, is sensing a general optimism in the industry as the numbers of meetings is on the rise, except in Europe. Attendee numbers are also climbing and corporate meetings and incentives are returning. “Africa must prepare for an exponential growth in meetings for several reasons which will have a compounded effect,” he says. “Firstly, global associations want to include Africa in their rotation patterns, and the only thing they need is an invitation. As more Africans play a role in international boards the number of invitations to come to Africa is rising. Secondly, the number of African professional organisations is slowly but steadily increasing.” People still need to be made aware of that, however, so bodies like the African chapter of the International Congress and Conference Association (ICCA) have an important part to play. The law of supply and demand also plays a role, and Africa’s supply of dedicated meeting and exhibition space is increasing with several new convention centres on the map, as well as serious renovation and extension plans. This will undoubtedly affect the demand side, Dirk says. International trade fair organisers are

By Lesley Stones

FEATURE switching focus from the traditional developing economies such as China to new developing economies, where they expect to make profits for their shareholders, he says. “In the short term they are focusing on Indonesia, Malaysia and Vietnam. India and Brazil will follow. But then it will be Africa’s turn. The first signs are on the wall with Reed Exhibitions acquiring a 60% interest in Thebe Exhibitions in Johannesburg.” Apps will also have a big impact, Dirk predicts. Every congress and trade fair will have its own app within the next two years or so. “And if you want to ‘survive’ as a delegate you’d better have a smartphone or tablet - the Blackberry, so popular in Africa - is no longer good enough!” he says. Although social media will become increasingly important for marketing destinations and events, players will find it harder to achieve proper results with their limited marketing budgets because establishing prominence in social media costs serious money. For this reason ‘industry alliances’ will remain popular, Dirk predicts. Natalie Pearce of technology company ProsperIS agrees that technology will become

crucial. One trend to watch is crowdsourcing, she says, which has been around for some time but is now gaining popularity as the best way to encourage interaction at events. Crowdsourcing is useful for allowing attendees and online communities to amplify the buzz around a conference. It also lets attendees

share and vote on specific topics before and during an event. That captivates their interest by letting them participate in a poll, design contest, video creation or speaking session. Another trend is the emergence of apps to enhance the experience. Conference event guide apps now feature agendas, maps,

FEATURE

Good Food and Wine Show 2013 © Mike Turner

speaker profiles, polling abilities and social media integration all packaged into one. Giving people all that info on their mobile is also a cheap way for event organisers to boost their green credentials. Mobile social event networking is

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another trend, as you can already see at any conference where people are busy tweeting and blogging from the audience. Social media allows attendees to connect with each other in advance, or via a pre-event website that promotes easier networking during the event.

Mati Nyazema, Executive Director of Sandton Convention Centre (SCC), says diﬀerent trends are emerging for the diﬀerent sectors of exhibitions, corporate and government events. “In the exhibition sector, the established shows at the SCC are set to return next year and those that have invested in their brand equity and developed strong databases and client relationships are likely to show growth,” she says. “We are also looking forward to the entry of international shows that were previously held elsewhere in Africa and other parts of the world coming to South Africa and bringing new concepts and topics to both the trade and consumer audience.” The growing interest in South Africa from international players gained momentum in 2013 with new events making Johannesburg their home. “We will also be launching a new show, Days of the Dinosaur, which is a completely new concept for South Africa,” Mati says. “This show highlights another trend, namely longer-term exhibitions, which have become a feature for a number of international convention centres. They generally have an element of education as well as being highly experiential.” The arrival of such shows confirms that South Africa is maturing as a destination and is moving to a higher level of upmarket family entertainment, Mati says. In the corporate sector, she believes the recession is finally over and predicts a strong performance for the conferencing market with a number of international events taking place at SCC in 2014. Overall, the outlook is positive and the market is buoyant, with many Professional Conference Organisers (PCOs) having stabilised their business. However, there are a lot of venues to choose from so they must remain competitive, not complacent. “Finally, within the government sector, the trend towards last-minute bookings is set to continue as procurement policies become more stringent, placing pressure on decision making,” she warns. Lorin Bowen, General Manager of the Southern African Association for the Conference Industry (SAACI) feels the tough economic times are still having an impact. “Price still very much dictates when it comes to choosing venues and suppliers for business events,” she says. So convention centres will continue to work closely with organisers and other suppliers to keep the costs down. Some

FEATURE

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We have seen a growing trend of international exhibition organisers partnering with local organisers to gain a foothold in the local market.

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have begun to oﬀer incentives to organisers if they bring back their event for the next year or two, she says. On the other hand, organisers are becoming much more fussy when choosing venues, as delegates increasingly expect new and fresh locations. The tactics for boosting attendance figures are a constantly changing, Lorin says. The growing trend of using online advertising and social media has begun to dominate marketing campaigns. That is not only cheaper than most traditional marketing, but people are beginning to prefer it. “The same goes for communicating with attendees during a conference – social media and apps are the way to go,” Lorin says. There is a definite shift towards more aggressive bargaining as organisers are under pressure to deliver world-class events within stringent budgets, agrees Rashid Toefy, CEO of Cape Town International Convention Centre (CTICC). This is driving the industry to enhance its

Good Food and Wine Show 2013

value proposition in terms of products and services. “Clients expect services like Wi-Fi to be standard and are no longer willing to pay for these conveniences. Venues need to be cognisant of this and adapt their service oﬀerings to suit these needs,” he says. Organisers will be put under increasing pressure to deliver unique events to combat the trend of declining attendance figures, while technology will continue to play a vital role in changing the architecture of events. “The architecture of conference and events is evolving, and it important for industry to be flexible and adapt and innovate,” Rashid explains. “Agility is key. Meeting professionals and venues need to be able to adapt to schedules and programmes onsite to cater to the immediate feedback of their clients.” Another trend is for overseas players to view Cape Town as the springboard into Africa, and an ideal platform to tap into the continent’s 1 billion consumers. “We have seen a growing trend of international exhibition

• • • •

organisers partnering with local organisers to gain a foothold in the local market. The recent acquisition of one of South Africa’s premier food, beverage and lifestyle exhibitions, the Good Food & Wine Show, by international group Fiera Milano S.p.A, bears testament to Cape Town’s desirability as a sought after exhibition destination,” Rashid says. Enlisting delegates to attend your event is a time consuming yet crucial process, which is why event organiser Terry Sutherland created The RSVP Agency to specialise in that field. The RSVP Agency uses technology to send out invitations to a guest list, and to collect the responses and information such as flight agendas, and whether people need meeting at the airport. It also handles registration at the event itself. Social media is changing all these processes. “When people go to an event they are looking for good content and networking opportunities, and overlapping that with their social media profile is a very

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ICCA 2013

big trend,” she says. If the attendance system is connected properly to social media, a delegate can see from their Facebook or LinkedIn account who else is attending and make plans to hook up. Audience participation is another big trend, with Twitter leading the way. That can spread news of the event or publish key points raised at the conference far and wide, since each delegate may have hundreds or thousands of followers. “That expands the reach of the conference enormously to people who aren’t there,” Terry says. “The downside is that if people think your conference is no good, everybody gets to hear about it.” The jury is out on whether it’s a good idea to screen live Tweets from the delegates at the front of the auditorium, as many events now do. That encourages more tweets as people want to see their name and insightful comments appear on screen, but paradoxically it can diminish the attention being paid to the speaker. Twitter and other social media can also be used to attract more delegates before an event,

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We are also looking forward to the entry of international shows that were previously held elsewhere in Africa and other parts of the world coming to South Africa and bringing new concepts and topics to both the trade and consumer audience.

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FEATURE

of course. “Some guest lists are finite but other events can be more open door. The core delegates will have a circle of followers and connections, so you can get your core list to reach into their social networks and encourage others to attend. That ability has not yet been tapped properly in the conference world.” Incentives could help to achieve that, Terry suggests, with a prize or a discount for anyone who recruits a certain number of other qualified attendees. The RSVP Agency can also create email invitations with a forwarding feature so guests can pass the invite to a friend. If they accept, their response shows who referred them. “The trick is to make it easy to spread the word and that’s an ongoing process because there are more opportunities every day,” Terry says.

The technologies used to register guests when they arrive could do with an overhaul, she adds, since computer or iPad based registration isn’t always fast enough. “The tables where the registration is set up isn’t yet a science. It would be fantastic if people could be automatically recognised as they walked in the door via an app on their phone using radio-frequency identification. There’s still an opportunity there.” Likewise the technology for swapping business cards or downloading brochures onto a phone still hasn’t been perfected. It has novelty value at the moment, but it will go more mainstream as near-field communications technology improves to let people point their phones at each other to share information. “At the moment its handsetdependent, but it will become a way for people to gather as many connections as possible and make their experience better,” Terry believes. In November, The ICCA Congress was staged in Shanghai, where Facebook and Twitter are not available. Those social media options were replaced with SpotMe’s internal messaging system, which delegates used to have online discussions and share comments with each other during the event. The lack of social media in this age of connectivity prompted the ICCA to ask how essential it is for an event, since ICCA13 was staged in an isolated bubble. It concluded that social media for events is still in its infancy. It is now polling the delegates to find out what aspects of social media they missed, which they didn’t miss, or whether it was actually a relief to be free from social media obligations for a while. The results will probably show that social media – and continuing price pressure – are going to be the biggest eventing industry trends in 2014.

Barmotion Delivers the Hottest Drink Trends to Your Event By Alexia Swart

e opened the Cape Town, South Africa office as we have noticed an increase in the number of conferences that are taking place in the beautiful Mother City. It made sense from a financial perspective for both our clients and for us as a company. I don’t see the point in charging exorbitant travel or accommodation fees if there is no need to do so. It’s also an awesome extension for us as a company and shows the growth that we are going through... Johannesburg is obviously our home base and where majority of our market is - but we hope to replicate what we do in Johannesburg in Cape Town.

As a company, we are extremely focused on being customer-centric and believe we provide our clients with a superior service and premium quality offering. We don’t look at what we do as a run of the mill job, or just another day – we LOVE what we do, and we do it with passion and strive only for perfection. Our clients are not just numbers or sales figures, they are OUR clients, and we bend over backwards and climb mountains to make sure their event or expo runs smoothly and as stress free as possible. We are a YES group of people, anything and everything you ask of us – we will do for you (providing it’s not illegal  ). We will help you get the boxes from your car, help you put out your promo material, arranging any last bits and pieces you might have forgotten – anything you need. From what’s trending at the moment, we are able to become an extension of our client’s brand. We offer a full branding opportunity so that it becomes the MTN cappuccino bar, or the Investec smoothie bar. We offer front bar branding, branded sleeves to go around all our cups and gelato holders, branded serviettes, as well as going as far as donning our staff in our clients colours and with branded clothing. Cappuccino bars are always a hit, fact is – everyone LOVES coffee – so it always goes down well. From a healthy perspective, we make delicious healthy

smoothies made with fresh fruit, fruit juice and low fat yoghurt, garnished with honey muesli. For a sweet treat we can go delicious gelato bars with assorted toppings and we have a traditional crepe bar, our crepes are filled with tasty treats. Our staff are key to what we do, we have a great team of professionals who know how to do things well and we stay on top of our game, our number says it all: 0861 WE ROCK

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ProsperIS Delivers By Natalie Pearce

ur aspirations of creating an exceptional event by using technology solutions and shifting the focus to client needs are the core reasons why ProsperIS Technology was established in 1999. We stand apart from the many companies that merely rent out basic I.T. technology for conferences and events. We create the infrastructure to build an industry specific community around the event from registrations systems to customized wi-fi network installations and live webcasts. As a preferred supplier to the Cape Town International Convention Centre, the ProsperIS team has extensive experience in managing and implementing large-scale projects in the event and exhibitions industry. We embrace Green Technologies, and through our BEE status we recognize our social responsibility by empowering people and therefore doing our bit to have a positive impact on development, business and society. We are specialists in the events and business tourism industry who not only promise high standards, but are able to deliver because we believe nearly finishing something is just not good enough.

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How can ProsperIS help create an event that is interactive and dynamic? With technology trends rapidly changing, we strive for innovation. By using latest technologies, we modernise products such as websites, delegate registration systems, computer/laptop/printer/network rental, Wi-Fi Hotspots, lead retrieval etc. One such product is ProStat, which allows real-time feedback through surveys. It presents venues and organisers with an opportunity to adjust or correct during an event.

Does ProsperIS provide a service that helps create additional revenue streams for organisers and venues? Yes. Our products are geared towards the monetisation of the event by offering exposure to a wider audience. • One example is Procap, which is a lead management solution. This information provides exhibitors the ability to measure results against sales or event objectives and by doing so, justifying the investment

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in time, energy and budget to exhibit at the event. Our on-site information portal allows organisers and venues to display venue information, provide exposure to sponsors, broadcast products/ special offers and integrated content delivery.

What are the ProsperIS wi-fi offerings? We offer a free wireless internet that is available 24-hours a day with unlimited usage. We also offer high density and flexible installations to cater for specific requirements.

Does ProsperIS offer services to hotels? We offer ICT services specifically designed for venues such as: • CCTV Monitoring Systems, • Access Control Systems • Computers and Networks • Scheduled Maintenance Activities • Energy Monitoring and Management • Venue Automation

“PRO” SPECTIVE

Corbin’s Tech Talk EIBTM Identifies Top Meetings Technology Innovation Trends

he EIBTM Technology Watch is the longest running and regarded by many as the most significant technology award for the meetings industry. The goals are to recognize technology innovation and to highlight significant trends impacting meeting planners, attendees and exhibitors at events. The winner and four honorable mentions for were selected from a record 61 applications. Seven judges with experience in the meetings industry and technology but not currently selling any technology product scored the entries based on innovation, completeness of concept, and the value to the meetings industry. The companies selected highlight several paths of technology innovation including: marketing automation, mobile marketing, geofencing, mobile polling, room diagramming, and video distribution.

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The companies selected highlight several paths of technology innovation including: marketing automation, mobile marketing, geofencing, mobile polling, room diagramming, and video distribution.

EIBTM Technology Watch 2013 Winner: GenieConnect

MarketingConnect is part of a broader range of web and mobile applications from GenieConnect that provides strong marketing automation and personalization for events resulting in better choices for meeting hosts, attendees and exhibitors. The system tracks a range of event data including attendee/ exhibitor registration data as well as actions and preferences made on mobile and web platforms before and during the event. A powerful recommendation engine uses these actions and those of similarly profiled users to target attendees with personalized content. The event host is able to set up automated campaigns using a combination of time and action based triggers combined with highly configurable workflow rules, Campaigns are triggered when the user registers, clicks on a link, signs into the web portal, downloads the app and other actions. The goal is to provide better and easier event marketing for the event host and to bring an improved and more personalized experience for event participants. Honorable Mentions: Additionally, four finalists were included pointing to additional significant technology innovation trends:

Conferize Conferize is a freemium-based global event content distribution platform that displays event videos, slides, photos, and comments. It has a strong social networking component and can be used for marketing events, for highlighting speakers, to gain visibility for event sponsors, to build event buzz during an event and to extend the life of the event content afterward. Filtering of the content and social activity determine conference highlights and provide a unique crowd-sourced rich media and social online experience.

PollEverywhere PollEverywhere is a mobile polling and engagement application that has a range of polling options including: multiple choice questions, yes/no polls, text responses/ questions, e-learning competitions. The results displayed immediately on the screen increasing audience interactivity and engagement. The system requires no keypad hardware (only the attendees’ mobile devices are used) reducing the cost to a small fraction of traditional audience keypad polling systems.

Social Tables Social Tables is a cloud-based event software system used to design floor plans, create seating arrangements, check guests in, and render event floor plans and set up in 3D.

TapCrowd TapCrowd is a mobile market platform designed to increase networking and participant one-to-one communication. It combines innovative technology such as geofencing, user profiling, context sensing and push notifications to increase relevance to the event attendees. This article was excerpted from Corbin’s TechTalk Newsletter. Corbin Ball, CMP, CSP is a speaker and independent third-party consultant focusing on meetings technology. With 20 years of experience running international citywide technology meetings, he now helps clients worldwide use technology to save time and improve productivity. To read the newsletter or for more information visit: www.corbinball.com.

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COUNTRY SPOTLIGHT

Traditional boats at Lake Bunyonyi in Uganda, Africa © Pal Teravagimov (Shutterstock)

Uganda The Pearl of Africa Kampala © Black Sheep Media (Shutterstock)

naturally diverse and beautiful country, Uganda is often overlooked as a tourism and events industry destination. Fraught with violence and civil war for much of the 20th century, the “Pearl of Africa” has only in recent decades begun to open its borders to international business and trade. The landlocked nation includes a substantial portion of Lake Victoria, which is shared with Kenya and Tanzania. Its botanical and wildlife parks have the highest concentration of primates on earth, and it is also the source of the Nile River. Uganda oﬀers the best white-water rafting in the world and holds the title for the highest mountain range in Africa – the Mountains of the Moon.

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Flickr © US Army Africa

COUNTRY SPOTLIGHT

Sheraton Kampala Hotel

Entebbe Airport © Oleg Znamenskiy (Shutterstock)

Flickr © US Army Africa

What’s Happening Now The solar eclipse was turned into a national tourism event early in November after it was announced that Uganda lies in the path of a Hybrid Solar Eclipse. The country was in the spotlight when scientists, explorers, adventurers and photojournalists converged in Uganda to experience this once-in-alifetime event. Arranged by the Ministry of Tourism, Wildlife and Antiquities, the Pakwach in Nebbi district in West Nile was identified as the best place to spot the total phase of this solar eclipse.

Key Venues Hotel Africana and Conventional Center Located in Uganda’s largest and capital city, Kampala, Hotel Africana and Conventional Center has over 14 conference halls with seating capacities ranging from 20 – 3000 participants. The conference rooms are internet-ready with dedicated high-speed wireless connections. Tele-conferencing, interpretation booths, built-in PAS, infrapowered communication systems, satellite TV, intercom and internet services are also available.

Sheraton Kampala Hotel Located in in Uganda’s largest and capital city, this hotel is 45 minutes from Entebbe International Airport and near the Central Business District. A variety of room types are available, from the two Executive boardrooms (one with natural daylight) for up to 12 people each, to the Rwenzori Ballroom – which accommodates up to 450 people. There are 233 newly renovated guest rooms and suites.

Getting to Uganda by Air Air Uganda, ‘The Wings of East Africa’, is the country’s national airline, with connecting flights to major cities in neighbouring states, the Persian Gulf and Europe. The country has eight asphalt airport runways and 26 unpaved runways connecting outlying areas. In addition, other airlines like South African Airways and RwandAir also oﬀer flights to and from Uganda.

Population 34,758,809 According to the CIA World Factbook (July 2013).

Climate Uganda is situated near the equator and has a warm, tropical climate. It is generally rainy with two dry seasons from December-

February, and June-August. Semi-arid regions in the Northeast skirt the Saharan desert. The equatorial climate is ideal for the country’s vast plateaus of arable land, which is listed as a natural resource along with copper, cobalt, hydropower, limestone, salt, and gold.

You Need to Know About Most mid-sized businesses in Uganda seem poised to improve, according to a survey done by the Daily Monitor, an independent daily newspaper. The survey, which is part of an initiative called “Uganda Top 100 MidSized Companies”, is now in its fifth year. Participating firms receive mentorship, free auditing services and media exposure. The Top 100 initiative was created to encourage long term eﬃciency and sustained growth in start-up companies.

Did you know? In Uganda, Kenya and South Sudan, boda-boda bikes are used as a form of transport. The motorcycle taxi carries one passenger on the back. The boda-boda is part of African bicycle culture, started in the 60’s and 70’s, when used to transport people across border posts with minimal paperwork.

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Durban’s Iconic Three Cities Riverside Hotel & Spa Gets a Phased Multi-Million Rand Make-Over By Prinella Pillay

ne of Durban’s foremost and leading hotels Three Cities Riverside Hotel & Spa has been rejuvenated and revived with a fresh contemporary timeless appeal, after the 15 year-old hotel began refurbishments in July. Located high on the banks of the Umgeni River, the four-star Three Cities Riverside Hotel & Spa underwent its very first major renovation after a soft refurbishment implemented five years ago when the hotel changed the carpets and colour schemes in the 169 rooms. The Conference Centre was renovated at the beginning of this year when a major change was made to the entrance and basic aesthetics of the venue including: carpeting, lighting, painting and touch-ups. Virtu’ Designs cc International are the appointed Interior Designers and Space Planners on the project with the vision of, “creating of an international venue that accommodates maximum use of space

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with a fresh timeless appeal.” The project was managed by the Riverside Hotel. Most excited about the make-over project is Three Cities Riverside Hotel & Spa General Manager Jerod Flaum. He explained the extent of the reformation on the hotel that he has been managing for the last year. “The areas that came under the hammer during the mock-up refurbishments were the Port Cochere, the 24 hour Reception Area and Lobby Entrance, the General Manager and Executive Manager’s offices, the passages to the rooms, a 35sqm deluxe single room and a 47sqm standard double suite. The external building has also been repainted white and the guttering renewed. We expected a six week turn-around time on the mock-ups for display. Once this is ready, the trustees of the sectional title hotel will be required to approve the mockups. The balance of the 167 rooms will then be completed during an 11 month project.” The major renovations included:

PORT COCHERE •

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The current koi fish pond was replaced with a custom designed water feature Landscaped gardens were hedged into the pillar columns A highlight feature will be a chandelier lantern-type over the main entrance door

24 HOUR RECEPTION AREA and ENTRANCE LOBBY •

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The area was upgraded to include some new furniture and an upgrade of the existing reception desk The layout will remain the same, with a fresh classic contemporary lounge arrangement The paint scheme is of neutral tones with accent feature colours, new wall decorative pieces to include mirrors, all keeping in theme with the feel of this landmark hotel

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Light fittings changed to stainless steel to include an element of the hotel’s logo design

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There was a complete lighter appeal moving away from the current dark woods and burgundy

•

Furniture is now be loose standing and classic rather than fitted • Provision was made for laptop users • The major make-over included an overhaul of the 15-year old bathrooms. They are contemporary in design and include: new tiles, baths, basins, vanities, fittings and fixtures • The toilets were moved to be more private within the bathroom space Completed at the end of August, Flaum expressed his eagerness to finally raise the bar in aesthetic delivery as the hotel evolves into a worthy competitor within the industry. “We are extremely excited and looking forward to a remarkable difference. From a standards perspective, the hotel was beginning to lack because of the greyness in the aesthetics. The grading criteria had surpassed our ability to modernise, but with the new look and feel, it will surely maintain our 4-star level.” He said that he was most confident that the Hotel would then be in a position to compete quite adequately with other hospitality venues within Umhlanga. “Three Cities Riverside Hotel & Spa has always enjoyed the benefit of being supremely located. From a short distance to the City Centre, a stone’s throw away from the iconic Moses Mabhida Stadium and other entertainment venue offerings to a short drive to the hustle and bustle of Umhlanga’s vibrant social hub and business centre. The hotel has

always been at the centre of major city sporting and other events, and has time and time again remarkably catered its services to guests.” Flaum added that for many of the Hotel’s corporate clients, who constitute 30% of the hotel’s room occupancy, it was “a home away from home” and now the hotel rooms would be better equipped and appropriately fitted to provide better technological service to their business clientele. During the final refurbishments of the remaining 167 rooms, Flaum said at no stage will the Hotel shut down. Rather 18 rooms at a time will shut down for a six-week period. Once the first 18 rooms are complete, they will come back into circulation as the next 18 rooms close to go under renovations. “We are grateful to our loyal guests and cannot wait to share our new facelift with guests and visitors alike. This is indeed a prolific change for the hotel and we know that once the refurbishments are completed, Three Cities Riverside Hotel & Spa will be a recognised work of building art and deco.” For more information on The Three Cities Group visit www.threecities.co.za For a fun video link visit the Three Cities youtube site on http://www.youtube.com/ user/TheThreeCitiesGroup

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REGIONAL SPOTLIGHT

Gauteng Offering the Best to Business Travellers Considered the commercial heart of South Africa, Gauteng’s energy and vibe are tangible from the moment you arrive. From historical and cultural attractions that speak of the country’s turbulent past, to world-class cities that are distinctly African, Gauteng has plenty to offer travellers attending business events. The province is the site of coal and diamond extraction operations, but it is best known for its diamond deposits. With only 1.4% of South Africa’s land area, the tiny province of Gauteng punches far above its weight-class, contributing more than 33% to the national economy and 10% to the GDP of the entire African continent.

Getting to Gauteng by Air Gauteng has a number of airports (OR Tambo International Airport, Lanseria, Rand, Grand Central and Wonderboom), which are serviced by domestic and international airlines, several of which provide direct flights to and from

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other African countries, as well as to and from Europe and the USA.

Population 12 272 263 in 2011 according to South Africa Info (www.southafrica.info)

What’s Happening Now The Mama Magic Baby Expo Experience the magical world of parenting, offering everything you could possibly need and more at this year’s Baby Expo from 28 November to 1 December. With everything all under one roof and over 200 exhibitors offering the latest and most innovative products available on the baby and parenting market, MamaMagic is your one stop shop to pregnancy and parenting success. The event is South Africa’s largest baby and parenting exhibition and takes place at the Coca Cola Dome.

Key Venues Coca-Cola Dome The Coca-Cola Dome, at Northgate, is another of Johannesburg’s top-class international conferencing, exhibition and banqueting centres. The dome-shaped venue offers not only a massive entertainment arena, but also a host of private hospitality suites. The venue is renowned for its flexibility: it can be used as an exhibition space, a live concert venue or an intimate banqueting location. Gallagher Convention Centre The Gallagher Convention Centre, one of Africa’s largest conference and exhibition venues, is located in Midrand, between Johannesburg and Pretoria. The centre has five purpose-built exhibition centres, 19 multipurpose venues and state-of-the-art facilities that can accommodate between 2 000 and 12 000 people.

REGIONAL SPOTLIGHT

SA Tourism

Sandton Convention Centre The Sandton Convention Centre is a world-class, multi-purpose exhibition and convention centre situated in the heart of the Sandton business district, near a number of accommodation, retail and entertainment options. The 12-storey centre provides convention and exhibition space over five main levels. The convention centre oﬀers 22 000m² of convention, exhibition and special event space. The pavilion can seat 4 500 guests, while the ballroom can accommodate 2 000 banquet guests.

of between 10 and 450 people. Up to 700 delegates can be accommodated in parallel sessions and up to 1 000 delegates can be accommodated for cocktail-type events.

The CSIR International Convention Centre The centre has 13 venues, including a newly built outdoor wooden deck, and an exhibition hall. Two international standard rakedfloor auditoria seat 450 and 136 delegates respectively, while conference, breakaway and function rooms can accommodate groups

Summer in South Africa is from October to March. Gauteng has a summer rainfall pattern, and temperatures in summer average between 15°C and 29°C (60°F to 84°F). Temperatures in winter – from June to September – average between 4°C and 19°C (39°F to 66°F).

The Expo Centre The Expo Centre is a conference and exhibition venue located south of Johannesburg. The venue has an indoor exhibition and conference space, as well as an extensive outdoor area, catering for large events as well as more intimate celebrations.

You Need to Know About Gauteng hosts numerous international conventions year round. Its status as Africa’s business hub is undoubtedly one of the major reasons for its popularity among delegates. Organisations are drawn to the province by a number of factors, including Gauteng’s accessibility. Also, visitors can expect a wide variety of entertainment, from restaurants catering to global tastes, to interesting museums, art galleries and theatres.

Climate Did you know? Johannesburg houses the tallest oﬃce block in Africa, the Carlton Centre (50 Stories) and the tallest tower, the Hillbrow Tower (270 meters, or 90 stories).

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Blu Cube

Brings Innovation to Design By Triple Cube

lu Cube Exhibition Design Studio provides contemporary, creative, fresh, innovative design for the exhibition industry. With respect to graphic design, using a variety of methods to create and combine words, symbols, and images, a visual representation of ideas and messages is created. A combination of typography, visual arts and page layout techniques are used to produce the final result. It is said that design is, ‘’the creation of a plan or drawing which is produced to illustrate the look, function or workings of a building, a garment, an object or system, before it is made’’. In the context of our industry, these plans can be architectural blueprints,

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engineering drawings and joinery drawings, along with three dimensional colour renders. Direct construction of an object can include graphic design. Composition is one of the most important features of graphic design, especially when using existing materials or diverse elements. Design is also described as, ‘’the art of communication, of stylizing, and problem-solving through the use of type and image. Graphic design often refers to both the process of designing, by which the communication is created and the products, being the designs, which are generated’’. Creativity is proven to be mostly due to opportunity – if people are placed into the right situations, their natural creativity will be revealed.

Blu Cube offers: • • • • • • •

Turnkey Graphic Design Turnkey Exhibition Design Interior Concept Design Shop Fitting & Point of Sale Space Layout and Planning Drafting Project Management Services

EVENT GREENING

Event Greening Forum Stand

SUSTAINABLE DESIGN for Events

ustainable design for temporary structures - whether for exhibition stands, event infrastructure or mall activations - is an increasingly important approach for companies to adopt. It is important not only in terms of preserving our environment, but also in terms of learning how to manage resources responsibly (which has cost-saving implications), and to ensure that design is forward-thinking. There are a number of principles behind sustainable design, but the most important ones can be summarised as follows: • Cradle-to-grave analysis: The environmental ‘footprint’ of a product is judged on the eﬀect it has on the environment during its production, use and disposal. This is called the ‘cradleto-grave’ eﬀect. When designers take this into account they need to consider everything that contributes to the final product: the materials they specify; where they will be obtained and how they are manufactured; how an exhibit is constructed; how it will be used and disposed of; and the type of energy sources used at the exhibition. • Dematerialisation: This means ‘to use fewer material resources’, and can be achieved by designing simpler, lighter or smaller products, whilst still meeting the requirements of the design brief. Simplification could mean a less ornate design or one that uses a smaller, more carefully-considered range of materials. This approach could make materials easier to source, construction and

•

disassembly less energy-intensive, and minimise the environmental impact associated with disposal. Energy use: If artificial lighting is required, specifying low-energy lamps can reduce electricity consumption. Light Emitting Diodes (LEDs) require very little power, have low maintenance costs but also relatively low light output based on current technology. The challenge for designers is to create the most appropriate lighting for a particular purpose and type of project, whilst resisting the temptation to over-specify. Transport: Contractors can reduce transport requirements by using locallyproduced materials and services wherever possible. This practice also enhances social and economic sustainability. Design for disassembly: Structures can be designed so that their individual components are easily retrieved at the end of their life, thereby facilitating recycling and reuse of materials. Designers must consider disassembly right from the conception stage. They need to determine who will be responsible for the dismantling and, to make it a realistic proposition, they should ‘design out’ the need for specialist tools and knowledge. Waste management: The first practice in waste management is to reduce the amount of material to be disposed of. Employing the practice of dematerialisation and designing to facilitate reuse and recycling is a way to achieve this. Another good practice

•

is to specify materials that are inert or biodegradable. For example, choosing paints and varnishes that are water-based or derived from plant-based solvents that can biodegrade on disposal. Specifying material: As a rule, materials from renewable sources should be specified. For example, timber displaying the Forest Stewardship Council (FSC) mark is from a managed forest which does not deplete natural resources. Minimum processing is involved in its extraction and manufacture. Consequently it has the advantage of low embodied energy. Materials that are easily biodegradable should be specified over those that take many years to break down. Materials should also be chosen that do not release toxins into the environment as they decompose.

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EVENTS

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EVENTS

TRANSPORT INFRASTRUCTURE EAST AFRICA 3-6 Maputo, Mozambique

January ORANGE AFRICA CUP OF NATIONS 11-31 South Africa OFFSHORE WEST AFRICA 21-23 Accra, Ghana EXPO SUMMIT AFRICA 26-28 Johannesburg, South Africa

December NATIONAL CHOIR FESTIVAL 3-8 Durban, South Africa

BREAKBULK AFRICA CONGRESS 27-30 Johannesburg, South Africa

DISCOVERY SPORT INDUSTRY AWARDS 13 Johannesburg, South Africa SIGN AFRICA 12 Nelspruit, South Africa CORE BANKING SOLUTIONS CONFERENCE 12-13 Johannesburg, South Africa AFRICAN ENERGY INDABA 18-20 Johannesburg, South Africa ASIA-PACIFIC INCENTIVES & MEETINGS EXPO (AIME) 18-19 Melbourne, Australia

ADDIS ABBA SUMMIT ON CROSS CULTURAL COOPERATION 27-31 Ethiopia, Addis Ababa

MEETINGS AFRICA 24-26 Johannesburg, South Africa

17TH ICASA CONFERENCE 8-11 Cape Town, South Africa

February

PAN-AFRICAN FILM & TV FESTIVAL OF OUAGADOUGOU (FESPACO) 21-28 Ouagadougou, Burkina Faso

BEST OF INDIA 18-29 Cape Town, South Africa

J&B MET 1 Cape Town, South Africa

AL-ANSAAR SOUK 2013 20 Dec-2 Jan 2014 Durban, South Africa

INVESTING IN AFRICAN MINING INDABA 3-6 Cape Town, South Africa

GAUTENG HOMEMAKERS EXPO 27Feb-2 Mar Johannesburg, South Africa

LAND TRANSPORT MOZAMBIQUE 3-6 Maputo. Mozambique

DESIGN INDABA EXPO 28 Feb-2 Mar Cape Town, South Africa

www.t heevent .co.za T HE EV EN T

HOLI FESTIVAL OF COLOURS 2013 WORLD TOUR 28 Durban, South Africa

ALGER FASHION 27 Feb - 1 Mar Algiers, Algeria

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INDUSTRY MOVES

Mala Dorasamy

Durban ICC Appoints New Director of Marketing, Sales and Events The Durban International Convention Centre is pleased to announce the promotion of Mala Dorasamy to the role of Marketing, Sales and Events Director. Mala was part of the original team which opened the Durban ICC in 1997, and has served faithfully in the Marketing and Sales department for the last sixteen years. Having moved through the ranks of sales and event coordination and spent several years in the role of the Centre’s Marketing and Sales Manager, Mala brings a wealth of first-hand knowledge and insight to the position. She has been responsible for the coordination and project management of many successful world-class events hosted at the Centre, including personally overseeing the opening of the Durban ICC Arena in 2007. Mala has played a pivotal role in the department for many years now and is well prepared for the responsibilities of her new position. Commenting on the appointment, Julie-May Ellingson, Chief Executive Oﬃcer, said “We are delighted that Mala has accepted the position of Marketing, Sales and Events Director. As part of the Durban ICC’s succession plan, it is encouraging to see someone of Mala’s strength coming through our ranks. In addition to her extensive organisational knowledge, Mala brings considerable marketing expertise and a fresh energy to the position. She is well respected by our team and clients alike, and we look forward to the contribution she is going to make in her new leadership role.”

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Maropeng

Sven Riddles

New Member of IFSEC SA SCC Appoints 2014 team New Sales Manager Michelle Bingham

Show organisers UBM Montgomery have appointed Sven Riddle as a member of the show sales team. Riddle previously worked in the higher education industry as well as the private sector, organising road shows and exhibitions focused on matriculants, parents and teachers. Riddle has already signed up a number of key exhibitors and is in negotiation with a number of previous and potential exhibitors. He will also be involved in selling exhibition space for the Securex West Africa show in Nigeria.

Michelle Bingham has been appointed Sales Manager - Corporate at the Sandton Convention Centre. With extensive knowledge and experience in the hospitality industry covering the majority of hospitality disciplines, Michelle is a great asset to the SCC team.

INDUSTRY MOVES

Maropeng Becomes First Heritage Site to Become ‘Proudly South African’

Mangwanani Spa Joins Three Cities R6 Million Refurbishment Project

Tintswalo Safari Lodge Rewarded for Excellence

Three Cities Tala Private Game Reserve has announced Mangwanani African Spa as part of the R6 million total refurbishment project and 2014 revamp plans set for the well-known KwaZulu Natal game reserve. Mangwanani African Spa will open its revitalising and therapeutic doors to guests and visitors as the selected Spa partner, when the midlands lodge embarks on a complete refurbishment and property upgrade over the next year. According to Three Cities Group Operations Director Marius Earle, The Mangwanani African Spa was selected based on its ‘fit’ into community development values shared by both Mangwanani African Spa and the Three Cities Group. As added value Mangwanani African Spa is a home-grown business venture contributing to the development of sustainable tourism in KwaZulu Natal.

Tintswalo Safari Lodge received a Lilizela Service Excellence Award, a newly introduced South African Tourism initiative. Minister of Tourism, Marthinus Van Schalkwyk presented the prestigious award to Tintswalo at a lavish ceremony which took place at the Tshwane Events Centre in Pretoria. In order to be eligible for the recognition the lodge had to adhere to certain criteria. This included the need to be an existing home, a renovated home or a building that has been specifically designed as a residential dwelling to provide accommodation for guests. It was required to have more than three rooms and a public living area reserved for the exclusive use of guests. The lodges that entered also had to be situated near a nature reserve, a forest, a river or near any similarly natural, peaceful location.

Maropeng a’Afrika Leisure - popularly referred to as ‘Maropeng’ - the official visitor centre for the Cradle of Human Kind World Heritage Site, is officially ‘Proudly South African’. A popular tourist destination, also known as the birthplace of humanity, Maropeng has joined local enterprises and organisations which have met Proudly South African’s strict qualifying criteria. This means they receive Proudly SA’s official endorsement and become an official Proudly SA member which can also carry the Proudly SA logo (a registered trademark) as a mark of top quality.

In Memoriam Brian Davidson, Group Sales & Marketing Director of Legacy Hotels and Resorts, died in the early hours of Tuesday morning. Brian was 57 and had been in hospital after suﬀering a long illness. Paddy Brearley, MD Legacy Hotels & Resorts, said Davidson would be missed. “I am sure that I convey the feelings of his whole team, and of all of you, that we will miss his tenacious, honest fighting spirit and in particular his incredible bravery during his recent illness,” Brearley said in a statement to the industry. “We wish his family every strength during this very diﬃcult time,” she said. Brian was employed at Legacy for 17 years and was the face of the company’s Sales & Marketing Division for many years.

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ASSOCIATIONS

EXSA AWARDS Women’s Leadership Forum 20 November 2013 On 20 November, EXSA, in partnership with SAACI, held a one-day conference especially targeting women in the events industry. The conference/forum featured speakers in many aspects of the industry including the economy – highlighting the importance of women, as well as branding yourself, juggling your career, stress management and lots more. The Event was there as attendees gathered for this special day to inspire women, enjoy a day for themselves, and to embrace top women and leadership. It was also an opportunity for women to network and learn more from other women, from their peers, and from fantastic speakers.

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Also, as The Event went to print EXSA was set to celebrate the EXSA Awards. The 2013 EXSA Awards were celebrated in the Heart of the City of Gold on Thursday, 21 November at the Johannesburg Expo Centre. EXSA presented the “Oscars of the industry” with a touch of gold! For the latest news on the EXSA Awards visit www. theevent.co.za.

ASSOCIATIONS

Site Global Conference The Site Global Conference 2013 will be held from 7-10 December in Orlando, USA. The conference aims to help you build your business network and elevate your expertise in the incentive travel industry. The Conference is going to feature a number of new initiatives to produce an incredible return on investment for all Site members: • Facilitate hosted-buyer groups to ensure a rich balance of buyer and supplier interaction • Construct a student and Young Leader track to attract and engage with the industry’s brightest new talent • Deliver an educational program that covers the very latest global industry research and trends • Oﬀer core skills updates and accreditation • Provide motivational speakers that will invigorate and inspire

EUROPE - The International Congress and Convention Association (ICCA) will back the 2014 edition of the Baltic-based meetings industry tradeshow, Convene in Vilnius, Lithuania, with a new education programme. ICCA will be providing visitors and Hosted Buyers a “cutting edge” education programme a day before the tradeshow, 11 February. ICCA’s CEO, Martin Sirk, says the association is “delighted” to increase its involvement in Convene 2014. “The Baltic is becoming an increasingly important meetings destination, especially as business and academic connections and relationships emerge and evolve between countries, companies and universities across the whole of the region,” he adds. The organisers say that Convene 2014, 12-13 February, will feature a host of new exhibitors and 30 per cent more Hosted Buyers. Anna Gorska, ICCA Central European Chapter Chairperson and the Gdansk Convention Bureau/Gdansk Tourism Organisation CEO, said, “After a successful first edition in which 115 international Hosted Buyers were joined by 100 meeting event planners from within Lithuania, Convene proved there is a real potential and interest in the region

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PRODUCT SHOWCASE access control wristbands & promotional items

events services

IDCBand are specialist suppliers of branded wristbands, lanyards and unique Mobile Toilet facilities solutions for: events weddings sports events filming crews

promotional merchandise. IDCBand are BEE Compliant and a highly trusted name in the industry. We have the leading position on price, quality and lead times in SA.

IDCBand tel: +27 11 675 5548 email: sales@idcband.co.za www.idcband.co.za

Durban: +27 31 263 9400 Johannesburg: +27 11 312 2270 www.bidvestprestigegroup.co.za

Durban: +27 31 705 5284 Cape Town: +27 21 511 7771 Johannesburg: +27 11 453 6099 www.prestigetoilet.co.za

online invitation management

portable flooring

venue

The RSVP Agencyยนs Online Invitation and RSVP Management Software manages all

Connecta-floor is a multi-purpose modular

the complexities of your RSVP process.

flooring system ideal for exhibitions and

Our services and user friendly technology

functions. It is available in a variety of

are the perfect match for anyone that

colours and sizes to fit any octanorm

requires a full RSVP service.

exhibition stand. Sizes: 750 x 750mm, 500 x 750mm and 250 x 750mm

tel: +27 11 656 3645 mobile: +27 83 277 7272 email: terry@rsvpagency.co.za www.rsvpagency.co.za

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tel: 0860 HIRE IT (4473 48) www.connecta-floor.co.za

The Two Oceans Aquarium provides a dramatic backdrop against which to host a function or conference. A number of venues with flexible seating capacities are available. Hosting your event at the Two Oceans Aquarium will create a unique and memorable experience for you and your guests. Please contact us to enquire about our winter and year-end packages.

tel: +27 21 418 3823 fax: +27 21 418 3952 email: functions@aquarium.co.za www.aquarium.co.za

AIPC Academy 2014

he AIPC Academy has evolved into a program and content based on directly addressing the key management issues of today. The program content will still address the full spectrum of convention centre management responsibilities - thus continuing to fulfill the original Academy mandate of providing a broad-based understanding of the range of functions required for a successful centre operation - but will be applied in a way that encourages and supports a focus on the most immediate challenges and opportunities facing managers. Leading issues: relating to operational and marketing issues but also the questions of reporting, managing standards, developing leadership and structure and adapting the facility and service product to the new demands of the market. Along with a core faculty based on AIPC member professionals, the Academy will be drawing in research, market measurement, problemsolving and leadership development

expertise from a range of disciplines outside of the industry in order to provide the bestrounded content in its history. One immediate outcome of this new approach is that it lends itself well to returning participants who may have experienced it in the past but will find a significant change in content and approach given the new emphasis on current industry issues. The AIPC Academy has been one of AIPC’s greatest success stories, and this shift of emphasis is intended to make sure it stays on the sharp edge of what will deliver the most value to both participants and their respective organizations. Now is the time for previous participants in the Academy to return and bring with them their accumulated knowledge and expertise in the kinds of exchanges this new format will facilitate! The AIPC Academy takes place at Dolce La Hulpe, a dedicated training facility near Brussels that provides a perfect learning environment with full technical facilities along with sophisticated accommodation and services.

OPPORTUNITIES

Discounted Registration Rates for long haul attendees in recognition of the costs of travel to the Academy: 6-8 hour flight: 20% discount - over 8 hour flight: 50% discount.

Scholarships A limited number of AIPC Academy scholarships are available through the support of our Corporate Partner IMEX and AIPC members. For more information visit: www.aipc.org AIPC Academy 2014: Brussels, 9-14 February

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Bo�� n�� 2014 Is��

For more info contact Taryn on: 021 674 0646 | email: taryn@filmeventmedia.co.za

DIRECTORY LISTINGS

Advertisers COMPANY

TELEPHONE

WEBSITE

3D Design

+27 11 608 1588

andrew@3dcape.co.za

www.3ddesign.co.za www.3ddesign.co.za

Amrod Group

+27 11 457 9900

info@amrodgroup.co.za

www.amrod.co.za www.amrod.co.za

Barmotion

+27 86 193 7625

info@barmotion.co.za

www.barmotion.co.za www.barmotion.co.za

Bidvest Prestige Group

+27 31 263 9400

info@presclean.co.za

www.bidvestprestigegroup.co.za www.bidvestprestigegroup.co.za

Budget Van & Truck Rental

+27 21 510 8602

garydv@budget.co.za

www.budget.co.za www.budget.co.za

Concept G

+27 86 122 2678

info@conceptg.co.za

www.cticc.co.za www.conceptg.co.za

Connecta-Floor

+27 86 044 7348

info@connecta-floor.co.za

www.connecta-floor.co.za

Event Greening Forum

+27 74 369 6369

pippa@eventgreening.co.za

www.conceptg.co.za www.eventgreening.co.za

Expocentre

+27 11 494 1920

info@expocentre.co.za

www.congressrental.co.za www.expocentre.co.za

Fin Floor

+27 31 579 4631

info@finfloor.co.za

www.connecta-floor.co.za www.finfloor.co.za

IDC Band

+27 11 675 5548

sales@idcband.co.za

www.eventgreening.co.za www.idcband.co.za

Indaba Hotel

+27 11 840 6600

indaba@indabahotel.co.za

www.expocentre.co.za www.indabahotel.co.za

Intercape

+27 21 380 4400

charters@intercape.co.za

www.finfloor.co.za www.intercape.co.za

Invent Infrastructure

+27 21 691 6423

allie@invent.co.za

www.firstimpressions.co.za www.inventinfrastructure.co.za

MMI-South Africa

+27 11 476 8093

info@mmi-southafrica.co.za

www.gearhouse.co.za www.mmi-southafrica.co.za

Prosperis Technology

+27 86 178 2266

info@prosperis.com

www.idcband.co.za www.prosperis.com

Riverside Hotel

+27 31 563 0600

reserve@riversidehotel.co.za

www.indabahotel.co.za www.riversidehotel.co.za

SANCB

+27 11 895 3000

convention@southafrica.net

www.intercape.co.za www.meetingsafrica.co.za

Sandton Convention Centre

+ 27 11 779 0000

scc.info@tsogosun.com

www.inventinfrastructure.co.za www.saconvention.co.za

Showgroup

+27 11 888 5000

info@showgroup.co.za

www.mmi-southafrica.co.za www.showgroupworld.com

RSVP Agency

+27 11 656 3645

terry@rsvpagency.co.za

www.oasys.co.za www.rsvpagency.co.za

Two Oceans Aquarium

+27 21 418 3823

functions@aquarium.co.za

www.prosperis.com www.aquarium.co.za www.riversidehotel.co.za www.saconvention.co.za www.scandisplay.co.za www.showgroupworld.com www.tourismgrading.co.za

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