ISSUE 12 | 2014
+ A MEETING AND AN ADVENTURE The Best of Post-Show Escapades
+ TECH FORECAST 2015
What's New in the Event-Tech Sphere?
+ MEGA EVENTS IN SA
Who's Making Waves Next Year
CONTENTS | 01
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04. Expos Hold Top Position in the Marketing Mix
05. moyo - Food with an African Twist 06. The Youth in Business Events 07. SETE 2014 Resolutions 08. Dragonfly Africa Rakes in the Awards
09. Nina Freysen-Pretorius Elected
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A Meeting and an Adventure
Tech Forecast 2015
Kim Muller uncovers the wildest, greatest and most exhilarating post-show activities on the continent.
The Event looks at the must-have gadgets, apps and accessories for the discerning businessperson.
as President of ICCA
10. A Meeting and an Adventure – The Best of Post-Show Escapades
15. Tech Forecast 2015 18. Mega Events 2015 – Who’s making Waves in SA Next Year
24. A Chat with Kathy Wiggins of Tshwane Events Centre
25. Event Greening Forum: Exploring a Code of Kaizen
26. Uganda: The Pearl of Africa 28. The Garden Route: Verdant
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Mega Events in 2015
Dinner in the Dark at Spier
We bring you the hottest shows, biggest concerts and must-attend events for the new year.
Katie Reynolds attended a truly unforgettable dining experience at Spier, and the result was blinding!
and Versatile
30. Dinner in the Dark: An Unforgettable Experience at Spier
32. Events 34. Associations 36. Directory
02 | CONCEPT G
GILL AND ANDREW GIBBS OF CONCEPT G The Power Couple of the SA Exhibition Industry
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CONCEPT G | 03
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What do you specialise in? We are a specialist exhibition stand contractor and event infrastructural supplier, offering an attentive to detail, in-house turnkey solution including full design, manufacturing, construction, printing, CNC solutions and realisation of exhibition stands and event solutions and services locally, nationally and internationally. We are a forward-thinking and successful infrastructural contracting company, with a unique skill set combining Special Projects, Project Management and Services within our portfolio. We provide a level of service and expertise that is recognised and respected in our industry, with full Project and Services Management of all of our projects, as well as Co-ordination and Facilitation - a single source supplier through the medium of a one stop service for the rendering of infrastructural supply and build, project management and services for the exhibition and events industry. Our passion is bespoke exhibition stands and event solutions. Our ethos is to be spectacular, relevant and consistent - consistency ensures success. Relevance inspires change and focus. Being spectacular ensures relevance and consistency as well as a memorable, impactful and lasting impression.
talented people fail to make significant leaps of imagination because they’ve become fixated on their pre-conceived plan. We don’t wait for gifts of chance; we make them happen. Sir Wilfred Grenfell, medical missionary (1865 - 1940) said “Real joy comes not from ease or riches or from the praise of men, but from doing something worthwhile.” We love what we do and we believe in what we do. The combination of our collective passion and drive, our consistency and effective planning through all project facets and phases, results in specialised professional production and realisation of the approved concept design or event solution, with an overall strategy approach to each project that we undertake. It has been said that greatness is not found in possessions, power, position or prestige - it is rather discovered in goodness, humility, service and character. Such is the ethos and passion of ConCept G.
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What is your X factor? Our ‘je ne sais quoi’. Consistency on the one hand. On the other hand, you could coin it with the following: attitude, approach, skill set, looking at each project from all angles with our developed visual and spatial abilities. When we come across something interesting, we focus and go with it. Too many
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Elaborate on some of your greatest achievements:
What makes ConCept G the leaders in the field? Going beyond the ordinary, and allowing for imagination and creativity to unfold. Brand loyalty is not guaranteed and therefore, we need to instil and build trust in business. We do this by most importantly, keeping the human factor, delivering an exceptional product on time and maintaining consistency in business and delivery excellence. Design is everything and we must constantly strive to provide a unique experience, a visual experience and appeal. If we create the unique experience, we will capture and maintain our client relationships. It is about doing things differently and doing things well. Ralph Waldo Emerson, essayist and poet once said, “Nothing great was ever created without enthusiasm.”
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Building our brand – being recognisable and consistent and leaving a legacy. Building our company to a full manufacturing concern, with over 3 000m2 of safe and secure facility, offering full and comprehensive bespoke and system solutions. In 2010, the first year that we opened ConCept G, Andrew project managed the South African Pavilion at the World Expo in Shanghai, China, whereby the nine month project involved the actual concrete slab, bricks and mortar stage of the building designed for South Africa, to the final finished structure and full interior kitting out. The World Expo ran over six months with full activations, including theme changes and events, for which Andrew was responsible. In 2011, The Siemens Africa Sustainable Cities Road Show, a turnkey bespoke solution combining custom infrastructure, display, networking areas and state of the art audio visual elements, launched at Turbine Hall, JHB, through to activations in CT and finally culminating at the COP 17 CCR Expo 2011, in KwaZulu-Natal. In 2011, the IEC Gauteng Provincial Operations Centre: Facilities Management, Event Management and Catering – where we were appointed by the IEC to project manage and execute the event from cradle to grave.
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In 2013, Microsoft TechEd, at KZNICC, where we provided and project managed for the agency, the system and bespoke infrastructure for MS TechEd at KZNICC, comprising the registration and delegate queries area, system and custom concept design stands within the Microsoft TechEd Expo for the Sponsors and Microsoft stands, the Comnet demo stations, electrical infrastructure and décor elements. In 2013, Shantui at bauma Africa, Gallagher Convention Centre, JHB, a large outdoor bespoke exhibition and activation design stand, over 600 m2 of bespoke and steel construction including two exclusive marquee structures that were completely cladded with bespoke structures, branding and display. In 2014, Inspire Trade Expo, for which we have been appointed to provide and project manage the system and bespoke infrastructure at Gallagher Convention Centre, JHB, comprising the registration area, system and custom concept design stands and displays, electrical and furniture infrastructure, branding and signage. In 2014, conceptualising, designing, overseeing, sponsoring and project managing the EXSA Industry Awards Evening.
Upcoming projects Bespoke and system design stands, infrastructure and project management for: • Mining Indaba CT 2015 • Meetings Africa JHB 2015 • Power & Electricity World JHB 2015 • AVI Africa (SA Poultry) JHB 2015 • Inspire Trade Expo JHB 2015 • Bauma Africa 2015
Contact ConCept G
Tel: +27 86 122 2678 Cell: +27 83 260 8035 www.conceptg.co.za info@conceptg.co.za
04 | NEWS
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Expos hold top position in the marketing mix
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or sheer effectiveness in converting leads to sales, exhibitions take the lead against other forms of marketing, according to recent research conducted by US-based Center for Exhibition Industry Research (CEIR). This, says Gary Corin, MD of Specialised Exhibitions Montgomery, organisers of Hostex Joburg and Hostex Cape, also holds true in South Africa, according to informal feedback from visitors and exhibitors at its major expos. “Exhibitions are finding a strong niche in marketing budgets because of the quantifiable and invariably impressive returns they offer exhibitors. CEIR’s global research also shows that 58% of visitors attend exhibitions for the hands-on interaction with the products, while 51% of exhibitors choose exhibitions because of the face-to-face interaction. Exhibitions are the ideal platform for interaction, enabling in-depth discussions in generally informal settings. Research shows that the majority of visitors to an exhibition arrive with an agenda, making personal contact that much more valuable,” adds Corin. The CEIR research also states that 87% of exhibition attendees say they will share information obtained at exhibitions with their immediate superiors, and that 48% of exhibition leads don’t require a sales call to
close the deal – thus bringing down costs significantly. According to CEIR, exhibition leads cost 56% less to close than field sales calls. Corin says that next year’s Hostex – to be held at Sandton Convention Centre in March – is leveraging the recognised benefits of exhibitions to both exhibitors and visitors by ensuring the platform for interaction is as comfortable and user-friendly as possible, with added value for all participants at the exhibition. “Hostex has a 27-year history because it has always strived to provide the ideal landscape for the culinary and hospitality industry to show itself in its true colours – and we are continuing to build on the strong reputation we have established.” Nicholas Sarnadas, Food & Hospitality Event Director of Specialised Exhibitions Montgomery, says that in the last Hostex to be held in Gauteng, in 2013, new elements were added and existing ones were upgraded, “and the result was an unprecedented success for both exhibitors and visitors alike.” He says this trend is continuing in 2015, with fresh new ideas to keep its loyal exhibitors, visitors, and competitors in the various culinary competitions “as impressed as ever”. The fact is that exhibitions accomplish a
lot. The Global Association of the Exhibition Industry, UFI (Union of International Fairs), says, “Studies have shown that exhibitions are among the top three most powerful and cost effective forms of marketing. Among today’s vast range of communication tools, no other media generates more sales leads than exhibitions. By engaging with your buyers using all five senses, exhibitions can transform your business locally and internationally.” Corin agrees. “Exhibitions bring entire markets into one venue for a few days of the year – or some specific period. There is no other media option that can compete at this level. Worldwide, experience shows that business-to-business exhibitions and trade fairs are the preferred platform for engagement, hosting, and promotion by some of the world’s biggest brands – promoting face-to-face marketing while building a company’s brand and service offering in a live environment.” Hostex will again be featuring the popular visitor attractions of the Global Pizza Challenge, the Barista Championship hosted by the Speciality Coffee Association of Southern Africa, a handful of celebrity chefs and members of the Culinary Team South Africa at the SA Chefs Village, as well as the highly successful Host-ED free-toattend seminar, which promises to offer a powerful line-up of hot topics by leading industry experts. “We anticipate that Hostex 2015 will have more than 200 exhibitors making the most of this excellent opportunity to brand build in a relevant environment, host and engage with existing clients, and sell directly to serious buyers - from among the close on 10 000 visitors we believe we can draw to the show,” says Sarnadas. Hostex 2015 takes place at the Sandton Convention Centre from 15 - 18 March. For more information visit www.hostex.co.za
NEWS | 05
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Please Sir,
I want some moyo Food with an African Twist
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oyo is the taste of Africa, and the feel and the aroma that are the essence of the continent. For visitors it’s the warm introduction to a diversity that’s sometimes daunting, and for locals it is just like coming home – but better. For anyone looking for an African-mood drink and food experience, a moyo restaurant is always one of the first recommendations. Now, this true African brand takes the next step into sealing its already cult status, with Fournews Developments, one of South Africa’s most successful food and hospitality industry franchise management groups. Given the full Fournews treatment, moyo claims a horizon that is wider and brighter and an altogether
bigger celebration of all that is African. For nearly 20 years, Fournews Developments has conceptualised and successfully managed premium brands primarily in the South African franchise industry. The extraordinary moyo vision which began 15 years ago, will develop through the strength of Fournews Developments’ operational and marketing skills. Following Fournews’ acquisition of moyo, out of a business rescue intervention, all existing stores will be revamped over the next year and then franchised with an expansion plan of up to 10 stores in the next two years. The moyo evolution has already begun, with the roll-out of a bolder, broader, new menu and staff training that takes service into a
class to compare with world standards. The built-in warmth of the welcome to a modernday African ambiance with the indigenous entertainment, wraps up all the ingredients of a memorable experience. The new menu contains some of the old menu favourites, but has been reworked to include traditional South African classics with a twist, and a new take on some of the African standards. Though the menu has been created around the African experience for international tourists, there’s nothing that authenticates a restaurant more than loyal, local support, so there is a strong appeal to the broader South African taste. If you want to experience the evolution of moyo visit www.moyo.co.za or email info@moyo.co.za.
06 | SPOTLIGHT
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THE YOUTH
in Business Events
This month, The Event is looking at the up-and-coming Millennials that are making waves in the industry.
29 bluCube Exhibition Design Studio Business Development Manager Creative, team-player, executor
Inspire Trade Show 2015, BAUMA Africa 2015, JIMS 2015, and World Expo Milan 2015.
What do you feel are the major aspects of the business-events industry that need to change or evolve? Over the years many small companies have risen from the shadows and have grown to become positive industry players. I strongly believe that there needs to be a regulated and systematic incubation process for small companies that wish to enter into the eventing and exhibition industry. I find that many start-up companies tend to use the notion that they are able to deliver high end products at a reduced cost to obtain a project, without the knowledge,
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I keep up with latest trends by staying in touch with creative minds both in the events and outside the eventing sphere - seeing how other industries operate gives you a new edge on how to better your arsenal within the industry.
intel and support to execute said project. This then results in shoddy workmanship. I believe that irrespective of how individual companies look at it, it has a long lasting adverse impact on the industry. Due to rising costs, companies are looking for the best value for money and as a result, it has created the niche for the start-up companies to undersell their competitors. I believe that competitiveness should not overrule good business ethics and if start-up companies are not managed, they will in the long run, have a negative impact on the industry as a whole. What are you doing to inject vitality and
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What do you do at bluCube? Please describe a typical day: No two days are ever the same, but typically, I would start my day by conceptualizing design briefs received from clients with the design studio, then follow up with clients on their briefs for upcoming shows. I maintain and retain existing clientele, as well as strategically target new clients to create new synergies and partnerships. I oversee project production, liaise with graphic production, manage suppliers and oversee site installations. As the opportunity of new partnerships lies in every avenue, I’m always looking forward to creating new partnerships on and off site.
fresh ideas to an industry that is mainly dominated by the older generations? This industry has an unwritten law that dictates that one has to stay relevant to the trend. I keep up with latest trends by staying in touch with creative minds both in the events and outside the eventing sphere - seeing how other industries operate gives you a new edge on how to better your arsenal within the industry. Research is also a very integral part of keeping up in this industry but above all you also need to attend events, expos and functions to see how clients interact in different settings.
NEWS | 07
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SETE 2014
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he 2014 SETE Conference was opened by the Speaker of the EThekwini Municipality, Councillor Logie Naidoo who made a few significant announcements: Liverpool FC making their African base in Durban; the official support from the city of eThekwini to the Cell C Sharks rugby team; and the City’s Executive Council officially endorsing Durban’s bid to host the 2022 Commonwealth Games. This was followed by the HOD from the KZN Department of Arts, Culture, Sport & Recreation, Ms Rohini Naidoo who outlined some of the challenges that the SETE conference should address which included: events need to address the socio-economic challenges of the province and the need to eradicate poverty; the need to promote healthy lifestyles through sport; amongst others. Board member of SASCOC, Jerry Seqwaba reaffirmed SASCOC’s intention to bid for
Resolutions
the 2022 Commonwealth Games and the 2024 Summer Olympic Games calling on the industry to support its calls. Gillian Saunders who is the Head of Advisory Services at Grant Thornton set the context for the conference by highlighting the key trends associated with the sports tourism industry. Some of the trends she outlined included: • The global sports tourism industry is worth between USD180 billion and USD600 billion based on 47 million room nights and 12 million trips • Ongoing growth of sport participation as a travel motivation for tourists Key Resolutions Call on National Government to support Durban’s Bid for 2022 Commonwealth Games which must be aligned to our country’s social and development objectives:
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Key partners must address legacy issues as part of the bid A national campaign aimed at securing the support of all South Africans must be launched by government ahead of the bid submission in March 2015 Bid partners should identify a Champion to drive the bid Training support needs to be offered to local government officials and federations to improve their understanding of sponsorship rights and how media partners play a role in driving sponsorship Formulation of a concept document about the role of BRICS in Sports Tourism for SRSA / DIRCO to submit to the BRICS Forum
These resolutions will be implemented by SASCOC in partnership with key stakeholders.
ProsperIS Delivers bit to have a positive impact on development, business and society. We are specialists in the events and business tourism industry who not only promise high standards, but are able to deliver because we believe nearly finishing something is just not good enough.
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ur aspirations of creating an exceptional event by using technology solutions and shifting the focus to client needs are the core reasons why ProsperIS Technology was established in 1999. We stand apart from the many companies that merely rent out basic I.T. technology for conferences and events. We create the infrastructure to build an industry specific community around the event from
registrations systems to customized WiFi network installations and live webcasts. As a preferred supplier to the Cape Town International Convention Centre, the ProsperIS team has extensive experience in managing and implementing large-scale projects in the event and exhibitions industry. We embrace Green Technologies, and through our BEE status we recognize our social responsibility by empowering people and therefore doing our
How can ProsperIS help create an event that is interactive and dynamic? With technology trends rapidly changing, we strive for innovation. By using latest technologies, we modernise products such as websites, delegate registration systems, computer/laptop/ printer/network rental, Wi-Fi Hotspots, lead retrieval etc. One such product is ProStat, which allows real-time feedback through surveys. It presents venues and organisers with an opportunity to adjust or correct during an event.
08 | NEWS
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© Dragonfly Africa
© Dragonfly Africa
Dragonfly CEO, Mike Waller, receiving their ninth SITE Crystal Award.
Dragonfly Africa – Industry Leader Rakes in the Awards
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ragonfly Africa is Southern Africa’s leading Destination Management Company – a tag line they don’t take lightly. Most recently, they took home their ninth SITE Crystal Award since their inception. The prestigious Society of Incentive Travel Executives presented the award to the company for their Genband Presidents Circle Programme, which did an excellent job of incorporating social responsibility into its incentive programme. “Dragonfly Africa is very proud to be associated with the SITE organization and thank all involved for honouring and recognising our expertise and creativity in this specialised sector of business motivation,” Rupert Jeffries, Executive Chairman at Dragonfly, said of the award. This is not the first win the group has received from SITE. Their first was in 1995, while consequent years – 1996, 1998, 2001, 2006, 2009, 2011 and 2013 – saw them rake in other awards, mainly for their corporate social responsibility programmes and for integrating green tourism into their offerings through their sister company Green Route Africa. The company started out of a country
lodge, located in a scenic part of the country. Jeffries soon realised that there was an opportunity to present the highlights of the region through helicopter trips and champagne lunches – and this was how Dragonfly Helicopter Adventures was conceived. A few years later they became fully-fledged tour operators, and although Cybele Forest Lodge has now closed, the company is still going strong and operates within the South African corporate market with their main volume of business coming from internationals. “One of the mile-stones in our growth pattern was the acquisition of one of our competitors, Green Route in 2010,” says Rupert Jeffries. “Green Route had a great deal of expertise and experience in some of the European markets. This has given us reach into Europe and South America, coupled with Dragonfly’s traditional markets of North America, Australia, New Zealand and Russia. The acquisition also gave us a new staff pool, and we were able to provide a different creative perspective, which has enabled us to keep our offering fresh and contemporary.” One of Dragonfly’s most exciting achievements was with a US group of 600
people, making them the first company to land six Boeing aircraft at Pilanesburg Sun City Airport. They were also the first company to land chartered Boeings in Kruger Mpumalanga Airport, and in November this year, Dragonfly completed the biggest charter air movement ever in southern Africa – hosting a group of 660 clients from North America for a sevennight programme. Dragonfly has constantly strived for success and this is clearly evident in the staff they choose. “Since our inception, we have focused on putting together a team of the very best people in the industry and with our growth patterns, we have been able to offer staff the opportunity to move upwards in the company,” Jeffries says. They have a very loyal team with heads of departments boasting between 12 and 30 years of service. “A further critical part of our success is the enormously strong relationships that we have developed with all of our partners and suppliers in the South African market place. We value those relationships and ensure that new staff that join us respect the value of these relationships, which have taken years to build.”
INDUSTRY MOVES | 09
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Nina Freysen-Pretorius elected as
President of ICCA
S
outh Africa’s National Tourism Chief Executive Officer (CEO), Mr Thulani Nzima, has congratulated Nina Freysen-Pretorius on her election as president of the International Congress and Convention Association (ICCA). “We are proud of Nina and delighted that a South African has been recognised in this way by her peers around the world. Her vast experience and knowledge of the business events industry have been instrumental in the growth of our local industry. We are immensely proud that her leadership abilities have been recognised internationally. “As the first African president of ICCA, her appointment marks a major milestone on the road to establishing Africa as a business events destination of choice. She has been given the responsibility of leading a highly influential, global body. Nina is also the Tourism Grading Council of South Africa (TGCSA) Awards Committee Member.” Nzima said. “We are proud that our very own Amanda Kotze-Nhlapo, Chief Convention Bureau Officer of the South Africa National Convention Bureau (SANCB), a business unit of South African Tourism, has been elected geographical member for Africa to the ICCA Board”, says Nzima. “Having two South Africans on the ICCA Board, one at the helm is a major boost for South Africa’s reputation as a business events destination. It is proof that we have the skills, insight and leadership capability to grow and
develop the business events sector, not only in South Africa but globally. “We are excited that Amanda will be our continent’s representative on the ICCA Board. She has proven her commitment to Africa’s advancement through her work at the SANCB. This appointment will no doubt give greater scope and influence to her efforts in this regard,” said Nzima. ICCA represents the main specialists in organising, transporting and accommodating international meetings and events, and comprises almost 1,000 member companies and organisations in over 90 countries worldwide. In 2013, South Africa was ranked 34th globally in terms of the ICCA recognised association meetings it hosted, a total of 118. South Africa was the leading destination in Africa and the Middle East and the 11th most popular long haul destination (all destinations outside of Europe and America). “We are very proud of how far South Africa has come in terms of building its business events reputation and capability. We also recognise and are confident about the potential for future growth of this sector on the continent. Africa hosted just over 300 of the 12 000 association meetings held last year. It is a huge honour for me to be given this opportunity to help contribute towards a thriving African business events Industry” said Kotze-Nhlapo. “Nina and Amanda’s appointments will no doubt go a long way in building Africa’s
Courtesy of SA Tourism
Nina Freysen-Pretorius
global profile in line with the SANCB and Meetings Africa’s ambition of ‘Advancing Africa Together’,” concluded Nzima. Freysen-Pretorius and Kotze-Nhlapo were elected to their positions at the General Assembly of the 53rd ICCA Congress, that took place from 1-5 November in Antalya, Turkey. Freysen-Pretorius replaces current president Arnaldo Nardone. The 2014 ICCA Congress attracted more than 900 participants from 72 countries making it the most global ICCA Congress ever.
10 | FEATURE
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A MEETING AND A AN ADVENTURE: The Best of Post-Show Escapades by Kim Muller
sk any seasoned traveller and they will immediately, without hesitation, share their favourite holiday experience. They will share the secret haunts they found, the places they received the best bargains, and of course the most exciting parts of the trip. Tourism is particularly pertinent to South Africa’s business-events industry, specifically from an incentive or a pre- and post-event tour perspective. Minister Derek Hanekom told delegates at the 2014 World Travel Market in London that R100-million was earmarked for the tourism sector, saying, “With commitment from the industry, this should make a very significant contribution towards
FEATURE | 11
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All Images © SA Tourism
throughout the year.” What many don’t realise is that conferences and exhibitions help create the kind of influx that the country needs. Delegates really enjoy time away from their regular conference schedules and the sharing of their tourism experiences is often immensely beneficial to driving business in the sector. As Yolanda Woeke-Jacobs, Director of Sales and Marketing at Dragonfly Africa, a leading travel company in southern Africa, says, “It is important to create a number of optional programmes with a range of destinations to suit every pocket. Often delegates will bring their families along to enjoy the destination, so this, too,
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The immediate impact would be to bring people to South Africa, having people come to the country during the off-peak seasons and spreading the tourism inflow throughout the year.
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addressing challenges in the National Development Plan. Our message here is that travel to South Africa is fun.” Although the Minister has been wooing European tourists, there has also been a push towards regional and domestic tourism. “We opened an SA Tourism office in Nigeria recently and we want to open one in Angola and Kenya in the not too distant future. We are also intensifying our marketing efforts in the African continent,” Hanekom told The Event a few months ago, “The immediate impact would be to bring people to South Africa, having people come to the country during the off-peak seasons and spreading the tourism inflow
12 | FEATURE
must be taken into account.” She goes on to say that these days it’s becoming increasingly important to offer experiential holidays. “This is not just a buzzword anymore but an actual requirement. In addition to enjoying a great holiday, visitors now also want to learn and understand,” Woeke-Jacobs explains, “Our heritage sites are very important because they offer guests an in-depth insight into where we have come from and, even more important, where we are going to. South Africa alone has four cultural, three natural and one mixed Unesco World Heritage Sites which afford visitors a really diverse
The Best of South Africa 1.
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Fancy a train safari? The Blue Train offers luxury rail travel across the country with fivestar interiors, excellent service, world-class cuisine and exquisite souvenirs. Hot air balloons are all the rage, with exciting routes available in Limpopo, the North West and other places. Hop on and explore the beauty of SA from an unforgettable vantage point. For those seeking an adventure, try rafting the rapids of the Orange River near Hopetown. The adrenalin rush is just as great as shark cage diving, abseiling and bungee jumping at Bloukrans Bridge, the highest bungee in the world. With summer just around the corner, a beach holiday is ideal, especially with so many glorious, Blue Flag beaches to choose from. Whether you’re a sun-worshipper, a water sports fanatic or simply looking for an ideal family vacation, we have the perfect beach for you. Get down and dirty with SA’s vibrant culture when you go on an authentic township tour in Soweto. Not only will these give insight into the anti-apartheid struggle, but the welcoming residents are sure to surprise and inspire. Citysightseeing Buses or
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and fascinating experience. For example, a private walking tour of the city of Cape Town can be arranged highlighting the history and diverse cultures.” South Africa’s tumultuous history is now beginning to receive recognition following the passing of Nelson Mandela, with a special interest in historical and heritage sites. Quinton Mtyala, PR and Communications Manager at Robben Island Museum, says that the island is one of the most popular tourism destinations in the country. “Robben Island is important because the island was used from the days of Jan van Riebeeck’s landing at the Cape
Canal Boat Rides are also ideal for exploring the cultural riches of Cape Town from a different perspective. 6. Take a load off after a busy conference schedule at one of the many casinos and resorts in South Africa. Sun City, the most famous, is situated in the crater of an ancient volcano! 7. Ostrich ride anyone? Visiting an ostrich farm in the Little Karoo will give you a chance to do just that, as well as feed them, pet them and pick up some fabulous ostrich leather goods. 8. Theme parks are a great option for both families and business people who haven’t yet grown up. Places like Gold Reef City in Joburg offer some of the most thrilling rides in the southern hemisphere. 9. Opt for a bit of beauty and take a scenic road trip along the Wild Coast or the Garden Route. Here there are a myriad of water sports including surfing, as well as horse rides along the beach and much more. 10. South Africa’s biggest tourism driver is its National Parks, so why not book into a luxury lodge and see the famous Big Five? St Lucia is the only town in SA surrounded by a national park and offers visitors the chance to get up close and personal with their favourite wild animals.
to banish those were considered a threat to the Cape Colony, and later during apartheid rule in South Africa. Once home to some of South Africa’s most famous political prisoners, including Nelson Mandela, Robben Island is one of the country’s most visited tourist attractions. The island was declared a World Heritage Site in 1999 and over the centuries has been used as a prison, a hospital and a mental institution, and a military base.” But visiting the World Heritage Sites in South Africa is just one of the country’s many MICE travel options. “In cities such as Cape Town, we have varied activities – from shark cage diving, ziplining, abseiling and sandboarding to helicopter flips and Harley Davidson tours,” says WoekeJacobs. “Travellers can enjoy a Big Five safari (Lion, Leopard, Elephant, Rhino and Buffalo) as well as other interesting pursuits, like walking or horse-riding safaris, hot air ballooning and even rhino tagging – a unique activity that has made big inroads into saving our ever-dwindling rhino population. For those seeking less adrenaline-inducing activities, high tea in the townships is a refreshing option. Alternately, a uniquely local Cape Malay cooking class provides visitors with a perfect opportunity to expand their culinary repertoires.” She goes on to say that Corporate Social Responsibility projects are in great demand right now. “We can organise visits to numerous projects and schools throughout Southern Africa. Very popular is our sponsor-a-child-for-a-year scheme.” Something that’s recently taken off and
FEATURE | 13
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All Images © Robben Island Museum
is growing in popularity is GetMyBoat. “The idea for GetMyBoat was created about a decade ago when co-founders Sascha Mornell and Raf Collado were sailing in the Atlantic and noticed a tremendous amount of boats sitting idle in the marina,” says Kira Maixner, who heads up Digital Communications for the company. “As
a boat owner, Raf knows the high cost associated with boat ownership, and there they spawned the idea that is now GetMyBoat.” Through its online platform, the company offers boaters in any location the opportunity to book a journey on the high seas. It currently has over 23 000 boat listings in 110 countries and 2 300
locations, as well as various on-the-water experiences. These listings grow by five boats an hour, making the company the fastest-growing boat rental and charter marketplace in the world. “Boaters in any destination can simply launch the app for Android or iOS and, using GEO location technology, all available boats nearby will
14 | FEATURE
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© GetMyBoat
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Through its online platform, GetMyBoat offers boaters in any location the opportunity to book a journey on the high seas.
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An African Adventure According to the United Nations World Tourism Organisation (UNWTO), the number of foreign tourists that visited the African continent hit 65.1 million in 2013. The continent is brimming with opportunity in this sector, with the most popular destinations being Morocco, Egypt, South Africa, Tunisia and Zimbabwe. Here’s a countdown of the best spots to holiday in Africa. 1. Luxor, Aswan and Cairo are popular historic and cultural holiday destinations for South African visitors. According to Egypt’s Tourism Development Authority, they hope to attract upwards of 100 000 SA tourists during the 2014/2015 fiscal year. 2. Try a romantic rail route with Rovos Rail, one of SA’s finest luxury trains. The superbly
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restored Edwardian coaches travel from Cape Town to Victoria Falls, Dar es Salaam and Cairo. Rwanda, Burundi, Uganda and the Democratic Republic of Congo offer excellent corporate travel tours for small groups. The nations specialise in mountain gorilla safaris and birding safaris. For those wishing to explore the sultry beaches of Zanzibar or the bustling beach town of Dar es Salaam, Air Excel offers unique chartered flights to holiday destinations in Tanzania. Madagascar and the Seychelles offer incomparable island adventures. Seychelles is a popular holiday destination, while Madagascar offers canoe, catamaran, sailing, camping and helicopter adventures in remote and pristine parts of the island.
be displayed,” Maixner says. “GetMyBoat is definitely a holiday idea for local, national, and international tourism markets…and gives people the opportunity to experience boating without the cost of ownership or club membership.” Current hot spots in South Africa are Cape Town, Port Elizabeth and Durban, with approximately 100 listings to choose from including cage diving with sharks in Van Dykes Bay, sailing in Durban and scuba diving in PE. All these wonderful options can be daunting to choose from, especially when you’re a conference delegate that’s pressed for time. This is where Destination Management Companies step in to help smooth out the process. “It is important to first develop an understanding of delegates’ profiles – this is the starting point in putting together optional pre and post programmes,” says Dragonfly’s WoekeJacobs. “Delegates can then choose to buy into one of our ready-made programmes, or make use of our bespoke service, which provides tailor-made itineraries to suit their exact requirements. We are fortunate to have a dedicated travel team managing this whole process. “The general pre- and post-event tour trend is for guests to go on safari after attending a conference in a major city such as Cape Town, Johannesburg or Durban. Typically, this would take the form of a two-night experience at any of the amazing lodges on offer, but another great option would be a self-drive holiday along the Garden Route, exploring the charming seaside towns and staying in cosy boutique hotels. Other popular pre- and postdestinations include Victoria Falls, Botswana and beach breaks in Mozambique, Zanzibar or Mauritius.”
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© Gearhouse
TECH FORECAST 2015 I
n this technically driven world, it is becoming increasingly difficult to ignore the potential of technology in the events industry. Not only are event organisers beginning to realise the importance of engaging with delegates through event apps, but they are also beginning to see how technology is shaping everything about a show, from the materials being used to make stands, to the registration process, logistics, audiovisuals and more. According to The State of Event Apps, a research paper conducted by MPI and written by DoubleDutch, 63% of meeting professionals that took part in the study used apps to organise and run their events. “The primary reason these planners choose to use an event application is to provide more convenience to attendees, highlighting the app’s easy access to session details and streamlined schedule-building capabilities,” the study says.
Ticketing Technology Ticketing technology is always being updated to create an inviting and convenient atmosphere for the delegate from the moment they decide to attend the event. Platforms like Bookitbee allow organisers to set up and sell tickets online within minutes, while Eventbrite and NuTickets have become renowned for their unique organisational options – including mobile apps with easily navigable layouts and handy analytics. As Chris Edmonds, Chairman of Ticketmaster UK, so wisely said at the Ticketing Technology Forum, “It’s no longer about just selling a piece of paper (which ticketing was historically)…it’s now about understanding consumer behaviour and what their preferences and choices are.” According to Justin Hawes, Managing Director at Scan Display and a trade show stalwart, people have become more accustomed to pre-show registrations. He
by Kim Muller
says that the digital age has become a great platform for keeping up with happenings. “Gone are the days that we rely on printed mediums to give us this information – we are now able to get weekly, even daily updates on events taking place,” he says. “Exhibitions have become smart in the way that they gain traction and awareness around their events, they make use of Facebook and Twitter to drive awareness. A great example would be from the Coffee and Chocolate Expo that took place earlier this year. An expo with a limited budget, [it] made use of Facebook to generate interest around the event – which helped make this event a success.” Gary Corin, Managing Director at Specialised Exhibitions Montgomery agrees that the digital age has, in a word, taken over the ticketing process. “Research feedback from our exhibitors shows that more electronic invites were sent out than
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“ © Scan Display
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Interactive displays, digital poster displays and hi-resolution indoor LED products are on the rise. The use of sustainable resources, stationery, furniture and walling are trends in event technology. Delegates are also using electronic brochures rather than printed materials and QR codes are replacing business cards.
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ever before. Online pre-registrations were at a record high across our portfolio of 11 shows this year.”
Event Apps This brings us to the cheerleaders of event technology – conference and exhibition applications. Although they form part of the marketing process and definitely help create a smoother, more convenient event (not to mention saving on paper and printing costs), studies on the effectiveness of these apps are still few and far between. According to The State of Event Apps, which was released this month, in-app sponsorship opportunities are huge revenue drivers for trade show organisers. But that’s just the tip of the iceberg. “Event applications give associations and member-based organisations the ability to engage members in a year-round experience that lasts beyond their annual event,” the study says. Corin can testify to this, especially since the company is well-versed in event apps. “We have developed an app for all of our exhibitions which can then be downloaded
by exhibitors and visitors alike at each event. The app provides information about the event and allows for two-way communication with our respective audiences. Adoption is still slow, but this is where we believe the most rapid technological growth will emanate from.” One of the chief reasons for the slow uptake is connectivity. “The WiFi needs to be robust at the venue to allow for so many users to be online doing something on their apps,” a survey participant for The State of Event Apps says. Budget constraints and mobile app education are other main reasons why apps aren’t quite as popular as they could be, although these problems will inevitably become scarce as broadband infrastructure is rolled out across the African continent in preparation for the digital switchover next year.
Audiovisuals Thanks to constant updates in digital technology, audiovisual experiences at conferences have also been upscaled. According to Peter Day, Logistics and
Support Services at Gearhouse, interactive displays, digital poster displays and hiresolution indoor LED products are on the rise. “The use of sustainable resources, stationery, furniture and walling are trends in event technology,” he explains, saying that delegates are also using “electronic brochures rather than printed materials” and that QR codes are replacing business cards. According to Jessica Green of LEDVision, the company recently acquired over 100m2 of Radiant MC7H 7.5mm 3-in-1 SMD indoor/ outdoor LED panels. “These panels are lightweight and thin for fast installation, saving time and cost. The MC7H makes use of a revolutionary new black waterproof LED, and its unique design allows a 160-degree wide viewing angle.” These displays are huge, powerful and demand the attention of anyone in proximity, but they aren’t the only thing LEDVision has acquired for the conferencing industry. “We have also added Lighthouse FS25 25mm SMD outdoor flexible strips to our inventory. These versatile strips provide clients with an innovative way of adding a creative
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dimension to set and stage designs.” Video conferencing is also on the rise, according to a recent article written by Corbin Ball Associates. “The ability for highquality wireless picture-phones will provide the ability for instant teleconferencing and will bring people from around the world closer than they have ever been before.” On the back of this, polling is expected to grow as event tech becomes more sophisticated. Companies like Lumi have created holistic options for the industry including show apps where users can poll the audience, collect data and conduct research, as well as apps which provide rich content and broadcast messages, and plug-ins and software to conduct Q&A sessions and more.
Stand Innovation Exhibitors are now combining all of the above to create innovative and attractive stands. There is a trend towards incorporating digital technology, demos and giveaways to increase interaction, with companies considering green, sustainable options during the stand
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Events will need to embrace these platforms to stay relevant and to physically communicate with target audiences. Human nature does not change. Technology impacts how it is expressed – we need to embrace that technology to ensure the sustainable relevance of our industry.
construction process. “We have noticed that more companies are making use of AV content on their stands, instead of printed graphics. Materials used consist of raw wood, and the introduction of cardboard,” says Hawes, “We have developed the power mouse, which is a good-looking plug box that is used regularly on site. We have also developed our own DB board, which is slim-lined and compact compared to the current DB board and we have added lightboxes as a standard exhibition offering, which has changed the way exhibition stands and retail applications showcase their brands, products and services.”
Event Tech in the Future The future is bright for event technology. We are on the cusp of a new digital era, one that has been slow to arrive, but that will, without a doubt, create new opportunities for many niche areas in eventing. According to Peter Day of Gearhouse, the next two to five years will see a rapid increase in electronic
media, tending towards a paperless environment, with more video conferencing to overcome international travelling costs. Unique creations such as the Monster Power Card, which allows you to charge smartphones, tablets and other gadgets on the go, will also increase as delegates look for convenient tech travel companions. Gary Corin of Specialised Exhibitions, however, sees the future in an entirely different light. “Technology is an ‘enabler’ in my opinion,” he says, “As such technological trends will continue to have an impact on how we communicate. Events will need to embrace these platforms to stay relevant and to physically communicate with target audiences. The fundamental driver, however, will always be to get ‘buyers and sellers’ or ‘producers and consumers’ under one roof,” he explains, “Human nature does not change. Technology impacts how it is expressed – we need to embrace that technology to ensure the sustainable relevance of our industry.”
Courtesy of Eventbrite
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Courtesy of Showtime
Mickey and Minnie’s Magical Journey, produced by Disney on Ice
MEGA EVENTS 2015 – Who's Making Waves in SA Next Year by Kim Muller
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here’s nothing more exciting than knowing your favourite artist is performing in your country. It’s exhilarating seeing the crowds as you enter the venue, knowing that you are part of some ecstatic, global community celebrating this person or show. Here at The Event, we know just how much you’re itching to join the throngs in the mosh pit or near the stage. And South Africa’s lifestyle events industry has been growing by the millisecond. Says Hazel Feldman of Showtime Management – a company
that’s been in the business for decades: “In terms of choice of entertainment on offer, the growth rate is significant.” But it’s not all fun and games. An immense amount of planning goes into bringing artists and productions to South Africa. “In this diverse and varied market it is important to select a show or artist that is in demand and well-suited to an accessible and economically viable market sector,” says Feldman, “Sometimes we face challenges such as load shedding and traffic congestion that are beyond
our control, but where possible, need to be planned for.” She goes on to say that Showtime has maintained its strength in the industry by investing in local talent, which is something they would like to see more of in the future. “The industry is constantly changing, but in an ideal world, we would like to see local talent being given recognition, financial support and opportunity.” For now, however, we will have to be happy with the glitz and glamour our favourite international acts will bring to our shores in 2015.
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1. Ultra Music Festival After a stellar reception in Cape Town this year, the Ultra Music Festival will return to South Africa on 13 and 14 February 2015. The show is aligned with the premiere Miamibased dance festival, ranked as one of the top ten festivals the world-over. 2015 will see artists perform at both a Cape Town and a Johannesburg venue to tens of thousands of EDM fans.
The Ultra Music Festival
In September this year Big Concerts confirmed that Irish pop-rock band The Script will be returning to South Africa in February 2015. The tour, in support of their new album No Sound Without Silence, will take place on the 4th in Cape Town and the 6th in Durban. Fans are advised to get tickets early as their last SA tour was completely sold out.
Courtesy of Big Concerts
2. The Script / Phillip Phillips
The Script
James Blunt will be visiting Cape Town as part of his Moon Landing Tour on 11 February 2015. Fans will be treated to all their favourite hits in an intimate setting. This is the award-winning singer/songwriter’s fourth album release and his first new material in three years. “It’s about getting back to basics and rediscovering the power of music to communicate emotion directly and honestly, without too much polish or complication,” Blunt said of Moon Landing.
Courtesy of Big Concerts
3. James Blunt
James Blunt
© Eva Rinaldi
4. Michael Bublé Everyone’s favourite crooner is back in South Africa in March! Canadian superstar Michael Bublé will grace Durban and Cape Town stages on the 17th and 19th respectively, while Jozi citizens get a double dose on 21 and 22 March. Says Bublé on his new tour: “I’m very excited to get back on the road and perform for my fans. It’s been a while but we’re rested up and ready to have a big party on stage every night.”
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We’re ready to have a big party on stage every night. Michael Bublé’s Crazy Love Tour
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Courtesy of Mamma Mia!
5. Mamma Mia! The world’s ultimate feel-good show returns to Johannesburg after 10 years from 24 March. Mamma Mia! will bring ABBA’s timeless classic to the Montecasino stage for a limited four-week season. The hugely successful tour premiered in Dublin in 2004 and has, to date, visited 77 cities in 36 countries and been seen by over 4.5 million people.
Every teenager’s dream has come true – One Direction will be coming to South Africa. The three-date stadium tour’s two Johannesburg shows are already completely sold out, but if you’re in Cape Town on 1 April, there are still tickets available – although they’re fast disappearing. Hot Tickets are also still available through Big Concerts, giving a few lucky fans the best seats in the house. The package includes a ticket, a 1D wristwatch, a laminate card and lanyard.
Mamma Mia!
© Fiona McKinlay
6. One Direction
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Mamma Mia! will bring ABBA’s timeless classic to the Montecasino stage for a limited fourweek season. The hugely successful tour visited 77 cities in 36 countries and been seen by over 4.5 million people.
One Direction
Disney on Ice is by far one of the most popular holiday shows and a regular favourite for the July school holidays. Kids can enjoy their beloved film characters in person, and parents can relax while their children sit rapt. Disney will present an exciting, new ice show to mix things up in 2015, while additional shows are still to be announced according to Showtime.
Courtesy of Showtime
7. Disney on Ice
Disney on Ice’s Finding Nemo
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Courtesy of Lord of the Dance
8. Lord of the Dance Get ready for a spectacular new staging of Michael Flatley’s Lord of the Dance! The show will have a limited, four week run from 14 July at the Montecasino in Johannesburg. Choreographed and directed by Michael Flatley, the show stars James Keegan, Morgan Comer and Mathew Smith as the Lords of the Dance. During the first two weeks of the run Flatley himself will make a special guest appearance, giving fans the chance to see him perform in SA for the last time.
Lord of the Dance
©3DE Studios.com
9. Oppikoppi Now with 20 years of experience under its belt, Oppikoppi is bigger and better than ever. What began in a small bar with around 400 people is now a much-anticipated event that hosts seven fixed stages and a few roving bits and bobs, roughly 150 sets of music and entertainment and over 20,000 festival goers. The 2015 event is set to take place on 7-9 August…and tickets move fast, so be sure to book early.
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What began in a small bar is now a muchanticipated event that hosts seven fixed stages, roughly 150 sets of music and entertainment and over 20,000 festival goers. Oppikoppi
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Rocking the Daisies has, since its inception nine years ago, become the Western Cape’s most iconic outdoor festival – and South Africa’s premier eco-friendly music and lifestyle fest. The multiple award-winning event usually takes place in the first or second week of October at the Cloof Wine Estate in Darling. This year saw MGMT, Rudimental, Crystal Fighters and The Presets headlining, although the 2015 lineup is yet to be announced.
© Kimberleigh Aleksandra
10. Rocking the Daisies
Rocking the Daisies
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A Chat with
KATHY WIGGINS The Head of Conferencing at Tshwane Events Centre talks about the importance of the personal touch in the events industry.
Kathy Wiggins
The Event: What made you choose a career in the events industry? Kathy Wiggins: The events industry is a dynamic, exciting and social career path, and I love meeting and dealing with people who have diverse and interesting backgrounds. Dealing and meeting different people and to be able to enhance the quality and experience of each client with every event or conference hosted is very rewarding.
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We like to tell our clients that our venue is a large blank canvas, and they are the artist who is able to colour and fill this canvas with their own unique event.
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The Event: What is the best part of your job? Wiggins: To me, the best part of my job is seeing that a client’s event exceeded their expectations and they are satisfied after an event. The Event: What puts Tshwane Events Centre ahead of the pack? Wiggins: The personal touch to each and every client’s need. My team and I are there to personally ensure the client’s needs are catered for. We like to think of our clients more as friends than business associates. In addition, we have a large variety of venues to hold just about any type of event, we like to tell our clients that our venue is a large blank canvas, and they are the artist who is able to colour and fill this canvas with their own unique event. The venue and the staff in essence adapts itself fully to the client’s event.
Many are professional, great venues, but like us, fall short especially when it comes to attracting international business because the metropolitan areas we reside in have not got their act together and taken hands with the industry to jointly market not just the venues, but the cities these venues are in as a destination.
The Event: What do you feel are the main challenges facing the conference industry in South Africa? Wiggins: There are many conference organisers and conference venues for clients to pick from.
The Event: How do you combat these challenges? Wiggins: Communication with other business forums and actively engaging with local municipalities.
The Event: Which events are you most looking forward to in 2015? Wiggins: All of them, we have such a great variety of different type of events that present their own unique challenges, in spite of the challenges we are facing for 2015. I find a tremendous satisfaction in assisting new and existing clients, and meeting their needs. Also I am really looking forward to growing our in-house catering functions for 2015. We will be able to then offer more exciting and varied product offering for our clients.
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EXPLORING A CODE OF KAIZEN “ W
here to start with greening is the real question most companies ask about greening and a sustainable
environment. Sometimes we need to cross many continents to maybe find the answer. How about us exploring a code of ‘kaizen’? ‘Kaizen’ is a Japanese term for a gradual approach to ever higher standards in quality enhancement and waste reduction, through small but continual improvements involving everyone from the CEO to the most junior-level worker. To put it more simply – it’s tiny, baby steps which everyone from the top down conforms to. The term was popularised by Mosaki Imai in his book Kaizen: The Key to Japan’s Competitive Success. ‘Kaizen’ in the event industry involves making changes and monitoring results, leading to increased productivity and participation, an improved work environment and further total quality management. There are varying types of event greening collectives and listed are the main ones with the simple code of ‘Kaizen’ possibly
implemented: 1. Event Management Company (per salaried or contracted individual) • Paperless office • Waste separation • Responsible waste collection and disposal All working within the company would be required to prove adherence and earn points according to a score-card which would be administered by a nominated staffer. 2. • • • •
Event Facility (per salaried or contracted individual) Paperless office Waste separation Responsible waste collection and disposal Encouraging event clients to reduce hard-copy documentation with a discounted rate
3. Event (per attendee) • Encouraging paperless note-taking; • Covered jugs of water Is a code of Kaizen possible in our hectic eventing lives? It is simply a question of incentives? Implementing a code of ‘Kaizen’
‘Kaizen’ in the event industry involves making changes and monitoring results, leading to increased productivity and participation, an improved work environment and further total quality management.
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with an incentive score-card could be the answer to spurring on each and every one of us to do our greening ‘bit’, for all our sakes.
26 | COUNTRY SPOTLIGHT
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UGANDA:
The Pearl of Africa
by Carryn Gabriels
© Neil J. Smith
© Neil Palmer © Stella Bogdanic
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omfortably situated along Africa’s most well-known river, just below the equator, the Pearl of Africa resides. Uganda’s ideal location is the root of this country’s wonder. Uganda’s lush landscapes, endless to the human eye, serve as a magnificent backdrop to vast biodiversity. The landlocked country is home to some of the world’s most endangered mountain gorillas (among 13 other primates including chimpanzees), iconic rain forests, tree-climbing lions and over a thousand species of birds. Traditional Savannah safaris and bird watching are Uganda’s main tourist attractions, with volcano climbing, kayaking, river rafting on class 5
rapids in the Nile undoubtedly key reasons for visiting this gem. Not falling shy of the dramatic beauty of the country is Uganda’s rich cultural heritage. The old Kingdom, Uganda, is as culture-rich as ever. Today, although having no political power, the Ugandan King of the Baganda – the largest traditional kingdom in Uganda, residing in the modern capital, Kampala – serves to aid in ensuring the diligence of the Baganda and their mobility to develop the country. Owing to its complex yet beautiful cultures, Uganda possesses a number of UNESCO World Heritage Sites including the Tombs of Buganda Kings, the Impenetrable National Park, and century old rock art.
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Not falling shy of the dramatic beauty of the country is Uganda’s rich cultural heritage. The old Kingdom, Uganda, is as culture-rich as ever.
Having recently participated in the World Travel Market (WTM) in London, Uganda adds being the successful host of 39th Africa Travel Association (ATA) Congress and the Uganda Tourism Expo to its recent activity list. The country’s tourism industry is booming, and gradually gaining international recognition through hosting conferences of this magnitude. In addition to the tourism boom, Uganda’s has seen acceleration in its oil sector, and is preparing to host the 2nd edition Uganda Mining and Energy Conference and Exhibition (UMEC) in 2015.
Key Venues Lake Victoria Serena Resort As the latest addition to the string of award winning Serena Hotels, Lake Victoria Serena Resort rests on 72 acres of landscaped grounds. Situated between the two major cities Entebbe and Kampala in the Kigo district, its ergonomic layout offers 450m2 divided into three conference rooms seating up to 300 guests each. The venue is accessorised with four open-air terraces, a cocktail area, private lounge, six PC areas, and state-of-the-art audiovisual equipment.
Imperial Royale Hotel The center of its capital, Uganda, boasts the Imperial Royale Hotel, renowned for its modern nature. Imperial Royale offers 21 conference rooms ranging in size from the Primrose Hall seating 2 000 guests to the Iris Hall seating 20 guests. The facilities provided for conferences are an extension of the hotel’s grandeur and modern edge.
© US Army Africa
What’s happening now?
Getting to Uganda by Air Entebbe International is the biggest and busiest of 46 Ugandan airports, second being Arua Airport. Both a passport and visa are required when entering the country, in conjunction with proof of vaccination against Yellow Fever.
Climate The heavenly climate all year round adds to the allure of this landlocked country. In the capital city of Kampala, the hottest months are from March through to May, and September through January. Rain is prevalent during some of the warm months, while the excluded months’ temperatures do not deter much from those of the warmer ones.
Did You Know? Close to 50% of Uganda’s population is under the age of 14 , making Uganda the youngest country in the world.
Population 35,92 million
© Neil Palmer
© Stella Bogdanic
© Neil Palmer
28 | REGIONAL SPOTLIGHT
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© Ian Wilson
Monkeyland, Plettenberg Bay © Jon Mountjoy Knysna
The Southern right whale
GARDEN ROUTE: Verdant and Versatile by Carryn Gabriels
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prawled along the N2 from Mossel Bay in the Western Cape to Storms River bordering the Eastern Cape, the Garden Route flaunts verdant landscapes that are rich in fauna and flora. The Bloukrans Bridge Bungy in Knysna, the highest commercial bridge bungee in the world at a towering 216 metres, is one of the main attractions of the Garden Route, along with spotting the endangered southern Right Whale, and dolphins coming to calve. The Garden Route is home to a number of small towns, the biggest of which being George and Knysna, while the more quaint towns are Mossel Bay, Nature’s Valley, Plettenberg Bay, and Oudtshoorn, each offering a unique experience.
The spectacular Cango Caves in Klein Karoo
These many locations on the Garden Route are wedged between majestic mountains and riotous coast lines, offering a wide range of activities and leisure spots, from hiking trails up the Outeniqua Mountain to soaking up the sun on the shores of Plettenberg Bay, to ostrich riding in Oudtshoorn, to meandering through Nature’s Valley and admiring the Cape fynbos. Comprising Tsitsikama National Park, marine reserves, ancient forests, preserved fynbos, and dotted with lakes and lagoons, this region is a series of picturesque locales.
What’s happening now? Two beach-side towns along the Garden Route host The Colour Run™ this month. Mossel
Bay and Plettenberg Bay delight in this colour spectacular, deemed the largest international event series in the world. The Colour Run™, the original of all colour races, is a lighthearted fun race encouraging the values of happiness, health, and unity.
Key Venues Fancourt Seated at the foot of the Outeniqua Mountains in George, this five star hotel offers elegant and comfortable conference conveniences of only the highest standard. The banqueting hall, seating 250 delegates, together with private meeting rooms and business centres are fully equipped with state-of-the-art audio visual facilities. These amenities make
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© Meraj Chhaya
Did You Know Situated in the town of Knysna is a small Rastafarian community called Judah Square. Sunday youth workshops are held in which Rastafari teachings, arts, black history, permaculture and other life skill are imparted.
© Michael Clarke
Plettenberg Bay © Michiel Van Balen
© Marko Kudjerski Bungee jumping off the Bloukrans Bridge
Buffelsdrift Game Lodge The Buffelsdrift Game Lodge offers a modern conference venue where up to 120 delegates may lay their eyes on a view of a natural waterhole and a sprawling game farm. Boasting 20 game species and 217 species of bird together with all the necessary AV facilities, this venue is a as technologically equipped as it is naturally rich.
Getting there by air Easily accessing the Garden Route by road from Cape Town on the N2 would be the primary medium of getting there. However, in
the heart of the fauna and flora-rich Garden Route, there is George Airport. This small airport offers local flights to three major cities in South Africa: OR Tambo International (Johannesburg), Cape Town International Airport, and King Shaka International Airport (Durban).
Climate Balanced between mountainous regions and the tumultuous Indian Ocean, the Garden Route’s climate is the mildest climate in South Africa. With temperatures seldom exceeding 28 degrees Celsius in summer, and seldom dropping below 10 degrees Celsius in winter months, year round showers may be the only climatic flaw of the Garden Route.
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The Bloukrans Bridge Bungy in Knysna, the highest commercial bridge bungee in the world at a towering 216 metres, is one of the main attractions of the Garden Route.
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this premier golfing destination the ideal conference venue for varied occasions.
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DINNER IN THE DARK An Unforgettable Experience at Spier by Katie Reynolds
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hen I first heard about the concept of dining in the dark, I must admit that it didn’t sound that thrilling. So when Spier invited me to attend their first ever Dinner in the Dark experience, I jumped at the chance to disprove my preconceptions. Plus, they graciously offered me a night in one of their ultraluxurious suites to sweeten the deal. Upon arrival, my partner and I were shown to our suite, which was huge and well-stocked with delicious Spier wine. Now this is service! We leisurely made our way to the restaurant, where our fellow diners were quaffing Spier Signature Chardonnay Pinot Noir and networking up a storm, while being entertained by the
talented violinist Morné van der Merwe. After a brief and entertaining introduction by Joep Schoof, General Manager, we were divided into 10 groups and led off on a merry traipse to the conference centre. All light-emitting devices such as watches and phones had to be handed in for safekeeping, and it was at this point that I started to feel a prickle of excitement in anticipation of this dining experience. Our MC was the global adventurer and sportsman Hein Wagner, who has traversed the Antarctic, completed the Absa Cape Epic and the Ironman Challenge and broken the world land-speed record in his category. Did I mention he is completely blind? For the next three hours, we were going to experience his world.
Our group shuffled into the dining hall single-file; clinging to each other lest we became lost in the dark. I wasn’t prepared for the sheer nothingness that awaited us in the hall. I have never experienced such total darkness. It was disorienting and a little scary, but I took some deep breaths and tried to relax. A kind voice swam towards me; it was our waiter, Adrian, who gently guided me into my seat. I sat there blinking like a short-sighted owl and tried to pinpoint even one source of light, but to no avail. Dining in the pitch-blackness really brings out the need for teamwork. My fellow diners and I engaged in a slick assembly line of pouring, passing and accidental groping. Handy hint: stick
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Dining in the pitch-blackness really brings out the need for teamwork. My fellow diners and I engaged in a slick assembly line of pouring, passing and accidental groping. Handy hint: stick your index finger into the wine glass when pouring, as this will stop you from soaking your starter in Chenin Blanc.
Images courtesy of Piet van Wyk Photography (freelance)
your index finger into the wine glass when pouring, as this will stop you from soaking your starter in Chenin Blanc. Despite the drenching, my tian of salmon trout tartar was scrumptious. When the main course arrived, I triumphantly declared it to be lamb shank, when it fact the meat was actually of the poultry variety, with thinly shaved parmesan and warm slivers of potato gratin. Heavenly. A soulful voice began crooning some John Legend hits, accompanied by an acoustic guitar, and the lady diners were whipped into a state of ecstasy. I suspect several glasses of Spier’s finest, coupled with the darkness, may have something to do with the sense of inhibition that
hung in the air. I was starting to wonder how the waiters were carrying three plates at a time, and moving so swiftly around the room. Surely they were wearing nightvision goggles! But no, it turned out that each and every waiter was blind or visually impaired. They are given some time to learn the layout of the room, and the rest is just magic. This was by far the best dining service I had experienced. Adrian was unbelievably attentive and artfully kept our large table supplied with food and drinks. Sadly, the evening was coming to a close. Hein announced that there was a candle and matches on each table, which took us about 10 minutes of groping
and good-natured cursing to find. One by one, each table became illuminated by soft candlelight. After three hours of pitch-blackness, it felt like my eyes were being used for the first time. The feeling was wonderful. We celebrated our return to the light by scoffing some lemongrass panna cotta. I can happily say that Spier’s Dinner in the Dark was an exhilarating and marvellous experience, and I was blown away by the work and effort that it took to pull it off so brilliantly. Hearty congratulations to the Spier team, as well as Hein and his amazing waiters. In his introductory speech, Hein promised that this night would be unforgettable, and he couldn’t have been more right.
32 | EVENTS
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DECEMBER TUTANKHAMUN – HIS TOMB AND HIS TREASURES EXHIBITION 1 December 2014 – 2 March 2015 Johannesburg, South Africa CENTRE FOR HIGH PERFORMANCE COMPUTING NATIONAL MEETING 1 - 5 December 2014 Mpumalanga, South Africa MARITIME AFRICA WEEK 1 - 5 December Cape Town, South Africa RAINHILL FARM CHRISTMAS MARKET 5 December Johannesburg, South Africa ITEXPO SOUTH AFRICA AND TRADING EXHIBITION 2014 5 - 7 December Johannesburg, South Africa EXTREME FIGHTING CHAMPIONSHIP AFRICA 11 December 2014 Johannesburg, South Africa SHONGWENI CHRISTMAS MARKET 16 December Durban, South Africa
JANUARY CAPE MINSTRELS SECOND NEW YEAR STREET PARADE 4 January 2015 Cape Town, South Africa THE 12TH NATIONAL CONFERENCE AND TECHNOLOGY EXHIBITION ON INDIAN MEDICAL DEVICES & PLASTICS DISPOSABLES /IMPLANTS INDUSTRY 9 - 10 January 2015 Gujarat, India L’ORMARINS QUEEN’S PLATE AT KENILWORTH RACE COURSE 11 January 2015 Cape Town, South Africa CLASSIC CAR AND BIKE SHOW 18 - 19 January 2015 Cape Town, South Africa OFFSHORE WEST AFRICA 20 - 22 January 2015 Lagos, Nigeria STELLENBOSCH WINE FESTIVAL 24 January – 2 February 2015 Cape Town, South Africa
GREAT BRAK GRABADOO 31 December Glentana, South Africa
SUIDOOSTERFEES 28 January – 2 February 2015 Cape Town, South Africa
NEW YEARS FESTIVAL OF LIGHTS 31 December Nieu-Bethesda, South Africa
UP THE CREEK MUSIC FESTIVAL 30 January – 2 February 2015 Swellendam, South Africa
© Campari Calendar 2015
FRIENDS OF ST FRANCIS NATURE AREAS 10KM 27 December Cape St Francis, South Africa
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34 | ASSOCIATIONS
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ACTE pilots the India Education Forum Travel Corporates participated greatly in the recent India Education Forum conducted by the Association of Corporate Travel Executives (ACTE). Leading the way in educational and technological developments that are geared toward the productivity and cost-efficacy of business travel, ACTE piloted the forum in Bangalore with core discussions including mobile technology and Gen-Y. Michael Thorburn, Head of Strategic Sales and Market Development at Serko, spoke on mobile technology with regard to future trends accessible at travellers’
utmost convenience, while Amarnath Lal Das (General Manager, India Travel, Accenture) led the talk on the future of the aviation industry in India in light of mobile technology. Gen-Y are the young professional travellers seeking and ready for new innovations in technology solutions, the app world, and platforms that have the capacity to accommodate their communication and travel needs. This session was piloted by the founder of TravelSpends, Gairish Nair and Suraj Nair, his co-pilot. Managers Joseph Selvan, Regional Executive South East Asia, and Regional Director Asia, Benson Tang, were commended on the successful execution of the event, conducted by ACTE, and pioneering in the corporate travel arena.
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After months of proposal crafting by representatives of TBSA and SACIA for a merger, both organisations have unanimously accepted the proposal, with TBSA established as a special interest group within the SACIA. TPSA and SACIA believe that their merging creates an opportunity to provide longterm value to members. SACIA’s Executive Director, Kevan Jones explains, “We’re already planning a series of member events that’ll take place in January 2015. We’re also ramping up our engagements with government and regulatory bodies. This is particularly important in terms of the new BBBEE Transformation Charter approved by the Department of Trade & Industry. The live events industry has been identified as a sector that has been particularly slow in embracing transformation and black economic empowerment, and government is now implementing programmes to accelerate the pace of change in the marketplace. These programmes will have a dramatic impact on established players in our marketplace. While there have been many people who’ve resisted transformation up till this point, the new regulatory framework means that companies who fail to make a commitment to the process of transformation will be severely handicapped.”
Greg Ortale wins ICCA’s 2014 Moises Shuster Award ICCA’s most prestigious award, the Moises Shuster was awarded to Greg Ortale at the 53rd ICCA Congress in Antalya, Turkey. The award, named after one of the founders of ICCA, is the association’s highest honour given to the person who not only achieved great success in the meeting’s industry during his/her career, but also made a significant contribution toward the development of and success of ICCA. Ortale, among the earliest of ICCA in America’s enthusiasts, advanced his career to one of the USA’s top destination marketing leaders. ICCA immediate past president, Arnaldo Nardone, commented: “Our position in the USA today would be far weaker without the excellent work of Greg, making vital introductions to American decision-influencers, explaining the role of our association, and opening doors to new opportunities. This award is well-deserved indeed.”
© SA Tourism
TPSA and SACIA Merge
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