Driving to True Partnership in UBI: The Floow and CSAA in Conversation at the Dig-In Conference in Austin, Texas Article written by Aldo Monteforte In the recent Dig-In industry event in Austin, Texas, I was delighted to be joined on stage by Danny Maco, Head of Telematics Mobile & Connected Products for CSAA Insurance Group. The Floow team has been working with CSAA for more than two years, and over this time, our relationship has transformed. In our conversation at Dig-In we explored the journey that we’ve been on together. This article presents part of the conversation and some of the principles that we talked about in Austin.
The Importance of Telematics Partnership to CSAA
Photo by Andrei Stratu on Unsplash
Danny Maco: CSAA Insurance Group has been providing AAA-branded insurance to members for more than 100 years. Today we’re surrounded by disruption and all the opportunity that brings. As a team and enterprise, we understand that customers have expectations in engagement and user experience that we need to take to a new level. Through telematics products and technologies, we have all the ingredients to fundamentally change the relationship between the carrier and
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