Specialist Brain Injury Services
Murdostoun Brain Injury Rehabilitation Centre
Our Patients’ Views
December 2014 data: all data based on a response rate of 86%
Friends & Family Test
Our Centre
We asked our patients if they would recommend Murdostoun Brain Injury Rehabilitation Centre to others in a similar situation. TOTAL Extremely Likely
100% of our patients and carers would recommend treatment for a family member or a friend.
83%
TOTAL Likely
17%
100%
How would you rate the appearance of Murdostoun Brain Injury Rehabilitation Centre and its facilities?
% Responding excellent/good
100%
100%
December 2014 data: all data based on a response rate of 86%
The care we provide
Do you feel safe and well cared for?
How would you rate the quality of care received so far?
TOTAL TOTAL
Excellent Good
Yes
92%
Do you feel treated with dignity and respect? TOTAL
Do you feel you can approach staff with any concerns or problems you are having Yes
Totally Most of the time
100%
8%
75%
17%
100%
TOTAL
"The way some people conduct themselves shows they have been born to do this work, definitely great to see this"
What they said
"The patients ne eds come first and highlights kind ness, understanding, dedication of st aff. The team trea ts you like a pers on not a patient"
"We are well looked after and cared for "
Murdostoun Brain Injury Rehabilitation and Neurological Care Centre Bonkle, Newmains Wishaw ML2 9BY
"Great facility, friendly environment, correct approach and regard b tailor made reha programme"
"I came in in a wheelchair unab le to walk or talk and now I don' t sit down or st op talking" "The profess ional attitude of the staff, the excellen t surrounding s and facilities"
Email: murdostoun@huntercombe.com Web: www.huntercombe.com Telephone: 01698 384 055 Fax: 01698 386 099