Your Training Compass Resource Guide by The Institute of Internal Auditors

Your Training Next generation learning solutions for todayâ&#x20AC;&#x2122;s internal auditor

Special Training Offer

Inside

Skills Chief Audit Executives Want You to

Have

Success Gain the Competencies for

The More Things Change, the More You Need to Train

Recession

Proof Your Career

IIA Seminars Attend. Learn. Advance. Repeat.

Ever meet an auditor who makes even the most complex audit look like a piece of cake? That auditor attends IIA Seminars.

Do you want to become the kind of internal auditor that CAEs dream of having on their team — and other internal auditors dream of being? With ongoing learning through IIA Seminars, you will. Our specialized courses will help you develop the competencies you need to be a better, smarter, more efficient internal auditor — competencies such as: • Conveying your thoughts and ideas more effectively during meetings, presentations, interviews, and negotiations. • Applying decision-making methods for effective problem-solving. • Producing a visual depiction of any process and being able to identify opportunities for improvement. • Highlighting the most common causes of defects in any given process. • Applying conflict management techniques to real-world situations. • Using population analytics to analyze large data sets, and summarize, display, and describe data.

IIA Seminars help you develop the skills deemed most important by more than 13,500 practitioners like you.* • Analytical/critical thinking • Business acumen • Communication • Data analysis • Leadership • Process analysis • Problem identification and solutions *Source: The top core competencies identified in The IIA’s Global Internal Audit Survey: A Component of the CBOK Study.

And more!

Go to www.theiia.org/goto/third-off-seminar-td and get 1/3 off a 2012 Seminar course when you register at the regular rate.

121086

Your Training

Table of Contents Letter from the Vice President of Learning Solutions.................................... 4 The IIA’s Multiple Learning Platforms........................................................... 5 Learning Solutions: Your Feedback in Action................................................ 6 Top 5 Skills Chief Audit Executives Want You to Have................................... 8 The More Things Change, The More They Stay the Same, The More You Need to Train........................................................................ 10 2013 Live Seminar Course Matrix............................................................... 12 Build the Right Plan for Professional Success........................................... 14 2013 May – December Seminar Schedule.................................................. 15 Featured Seminar Course Descriptions...................................................... 16 Core Competencies.................................................................... 16 Interpersonal Skills.................................................................... 20 Business Acumen....................................................................... 24 Strategic Thinking...................................................................... 26 Specialized Disciplines.............................................................. 28 10 Books Every Internal Auditor Should Read............................................. 31 Chief Audit Executives Choose Vision University........................................ 32 On-site Training: Affordable, Expert Led, and Flexible................................ 33 IIA Certification: A Critical Component of Professional Development......... 34 The IIA’s 2012-2013 Conference Schedule.................................................. 36

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Your Training

hat if you had the skill set that would maximize your impact for every audit? You can, by attending IIA Seminar courses.

As an internal auditor, your goal is to add value and improve an organization’s operations. We want to equip you with the tools that help you gain a strategic seat at the table as a trusted advisor who does just that. The 2013 Training Compass & Resource Guide has been designed to allow you to quickly find the courses you need to help hone your skills.

Your Training

Whether you are a chief audit executive looking to improve audit committee relations and develop a high-performing audit team; the manager of an audit team whose members need to acquire additional skill sets; experiencing a career in transition; or are fresh out of college — today’s internal audit environment requires a career-long commitment to learning. Here’s a peek at what’s inside: • In “Learning Solutions: Your Feedback in Action” discover how, through professional instructional design, our experts have taken what’s known about the ways adults learn, given our courses intense makeovers and infused our curriculum with hands-on experiential learning. No more “sage on stage,” you’ll be able to immediately apply what you learn. • “The Top 5 Skills CAEs Want You to Have” focuses on competencies that have been identified as needed to build a pipeline of internal audit talent. Read on to find out if you have them! • New courses, a wealth of training opportunities that are available year-round to satisfy your CPE requirements and enhance the work you do; plus links to other resources round out this issue. Nowadays it’s not enough to rely on past successes when so much hinges on your future performance. Our goal is to help you gain and maintain the competencies you need today to be competitive in the workforce of the future. So take advantage of the many learning opportunities available to you through The IIA. Sincerely, Bonnie Ulmer Vice President, Learning Solutions The Institute of Internal Auditors

The Institute of Internal Auditors

Recession Proof Your Business & Career

Come to the Experts

Training and development investments have taken a severe knock from the recession. There is myriad evidence that suggests businesses, in an effort to reduce costs and boost short-term profits, are removing training and development methods from their budget — the theory being, there just isn’t room for that kind of spending.

As the global leader in internal audit education, The IIA provides the highest quality, convenience, and value in the business. Make the worthwhile investment in training that will keep you abreast of the most recent industrywide standards and guidance. Training options are available year-round to affordably earn CPE hours that yield results for your business and career.

Experts warn that this is a serious issue, largely because the output of well-trained workers becomes an increasingly important part of dealing with a recession. The fact is, the training and development methods used to help employees grow is tantamount to building future leaders. And in a shrinking economy, making the most of the workforce you have is the most important part of business success.

When choosing courses, these icons represent the course delivery format. Select the one that’s most convenient for you.

What’s more, if businesses are really going to beat the recession and hold onto the best talent, training and development methods need to act as a guideline to employees as the recession goes on — regardless of whether a recovery is imminent or otherwise. Read the full article at HR Management, August 28, 2012.

for Your Internal Audit Training

The IIA’s Multiple Learning Platforms Seminars: Multi-day training events that offer a variety of classroom-style courses that are aligned with The IIA’s International Professional Practices Framework (IPPF). eLearning: Facilitated courses offered via the Internet in shorter sessions over multiple days; Members-only Webinars; interactive, multi-day online eWorkshops on various topics, offering the flexibility for participants to attend one or more sessions. On-site Training: Customizable courses for five or more attendees presented at the organization’s location (or delivered virtually to multiple locations simultaneously). Tackle the tough topics with peers and ensure training message consistency. Conferences: There’s nothing quite like a gathering of minds. Make connections and build a network of peers from across the globe. Learn from dynamic thought leaders who are among the best in their fields.

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Your Training

Learning Solutions: Your Feedback in Action

Have you ever attended training that included high-level theories and concepts but left you wondering how to apply those concepts in the real world of work? Upon returning to work, you may have been bewildered by the quantity of information you were given and actually disappointed by the realization that much of it was irrelevant and wouldn’t actually help you be a better auditor. It is this type of training “high” — and subsequent “low” the morning after — that Manager of Instructional Design & Curriculum Shauna Vaughan of The Institute of Internal Auditors (IIA) wants to avoid. “We make a promise to deliver value in every course,” says Vaughan. “We want participants to leave with targeted, realistic goals to apply what they learned beyond the classroom.” Vaughan, an education expert, with a master’s degree in instructional systems design, was brought on board to help take The IIA’s offerings to the next level. “We have listened carefully to participants’ feedback and designed programs to deliver solutions that will answer their unique needs.” To accomplish this, The IIA’s Learning Solutions team, under Vice President Bonnie Ulmer’s leadership, has overhauled The IIA’s training and education program. In the 18 months since Ulmer has been at the helm, the department has undergone changes that permeate every aspect of The IIA’s offerings, from 6

The Institute of Internal Auditors

the course subjects to facilitator training, even down to the learning aids used. The first step: evaluating courses for relevance. Obsolete courses were retired, new courses were added, and those that remained were scheduled for periodic review to keep content fresh. As Don Levonius, The IIA’s director of seminars & curriculum development explains, decisions were made by going straight to the source. “Course subjects were introduced through extensive research provided by the Common Body of Knowledge (CBOK) Study and then vetted through the Learning Solutions Committee,” says Levonius. “This process included feedback from audit leaders around the world who identified skills they wanted to enhance in current staff and seek out in new hires. So when we say these course topics are relevant, it’s not just that we think so, we know so because the profession told us as much.” With a graduate degree in human resource development and

a career-long commitment to helping professionals reach their goals — which includes designing, developing, and facilitating learning solutions for a number of Fortune 100 organizations — Levonius knows that the most effective way to deliver value is to build a program based on direct feedback and objective research. Beyond streamlining the course roster, course content was tightened, and target audiences were clarified.

bring the real world into the classroom. After all, learning is much more than a trainer reading an entire presentation from slides.

“In the past, we tried to ‘boil the ocean’ by covering everything from the definition of internal auditing to all of the Standards, in addition to the course’s subject matter,” says Vaughan. “Now the course description clearly indicates the knowledge a learner should have before attending, so participants can choose what will deliver the greatest value for them.”

It is changes like these that Levonius says have helped get away from the “sage on stage” mentality where instructors pontificate from a podium. Facilitators are challenged to create a dynamic environment where learners want to participate. Strategies for doing so are a core element of the three-day, intensive Facilitators Qualification Training and Audition.

Another key change is the elevation of the learning outcomes from the knowledge level to the application level. IIA learning objectives support the promise that attendees will not simply walk away with knowledge. They will gain applicable skills that are transferable, observable, and measurable that they can begin implementing the day they return to work. To this end, the syllabus for each course is balanced by facilitator-led discussions, group break-out sessions, and hands-on exercises that

“A PowerPoint should support a presentation, not be the presentation,” says Vaughan. “This change allows the facilitator to have a meaningful exchange with the participants, sharing relevant stories, and discussing real world application rather than talking at them.”

“Facilitator training is by invitation only, based on a highly selective review of applications,” says Levonius. “Once there, the rigor of the program separates those who are capable of rising to our stringent standards from the rest. Only those who pass the test are granted the privilege of being a facilitator.” To explore The IIA’s program — including new courses on topics such as operational auditing, business process analysis, Lean Six Sigma, auditing in the cloud, and others, browse all The IIA course offerings here.

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Your Training

TOP

Skills

Chief audit

Executives

Have

Want You to

Want to enhance your capabilities, credibility, and marketability and obtain the most sought after skills and competencies? The newly published Pulse of the Profession: 2012 Global Insights Report, released by The Institute of Internal Auditors (IIA), identifies the most highly recruited internal audit skills, according to 1,149 internal audit professionals from 77 countries, 653 of whom are chief audit executives (CAEs). So what are the most sought after skills?

Analytical and Critical Thinking The ranking of the top five skills varied among the four most responsive regions of North America, Latin America, Europe, and Asia/Pacific. However, across all regions, the number one slot went to analytical and critical thinking. Taking advantage of opportunities that help hone these skills is imperative. The IIA offers several courses that can put you on the right track, including Analyzing & Improving Business Processes, Lean Six Sigma Tools for Internal Audit Planning, and Lean Six Sigma Tools for Internal Audit Fieldwork.

The Institute of Internal Auditors

Communication The second most valued skill by region is communication. It ranked in the top three spots on every list, proving the point that having invaluable insights is one thing, but being able to effectively articulate your insights is everything! If you are looking to enhance your competency in this area, you will benefit from courses such as Communications Skills for Auditors and Audit Report Writing.

Information Technology The next must-have skill, information technology, is here to stay. Whether it’s Introduction to IT Auditing you’re looking for, courses on auditing specific IT applications, or timely topics such as Auditing the Cloud, The IIA has an entire suite of courses to match your skill level and interest.

Risk Management Risk management, an important skill for audit professionals everywhere, ranked second in both Latin America and Europe, and held the third spot in the Asia/Pacific region. Yet, despite the importance of risk management to CAEs and stakeholders, some internal auditors struggle to establish practical and consistent measurement criteria for rating and ranking risks.

Risk assessment, a key building block for numerous internal audit activities, is at the forefront of ensuring internal audit’s value to stakeholders, so you would be wise to develop your risk assessment skills and enhance your career by attending Assessing Risk: Ensuring Internal Audit’s Value.

Business Acumen Finally, when it comes to delivering meaningful insights to business owners and other stakeholders, the importance of strong business acumen is invaluable. Reports such as The IIA’s Insight: Delivering Value to Stakeholders have highlighted concerns by management regarding internal audit’s lack of general management and operational experience, which translates to an inability to experience their reality and therefore provide meaningful insights. If internal auditors are to make headway here, dedicating time to understanding the unique facets of their industry and their organization is critical. Courses such as Leadership Skills for Auditors can help leaders gain a 30,000-foot view of the organization, including an understanding of critical interdependencies across business functions and divisions and the short and longterm impacts of business decisions. The fact that these skills are topping the list of in-demand competencies indicates a bright future for the profession. And as CAEs continue

working to earn the coveted “seat at the table,” they will be looking for staff members and managers like you who have the ability to pull up a chair, and the skills to get the job done.

Saving

$100 is Easy as 1-2-3!

1 2 3

Choose a course offered between January 1 and April 30, 2013.

Reference Discount Code: Compass1012.

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Your Training

The More Things

Change, Same, Train W The More THEY Stay the

The More you need to

J. Mike Jacka

hen I began working as an internal audit professional in 1983 (yep, it’s coming on 30 years now), the tools of our trade included mechanical pencils, 20-column spreadsheets, legal pads, green-screen computers (cutting edge, trust me), and paper files. Today, while you might stumble on any of these (or stumble across an old geezer still trying to use them), they have been replaced with an array of tools that would have been incomprehensible to my 30-year younger self. 10

The Institute of Internal Auditors

In the same way, auditors back in the antediluvian age were only experimenting with such concepts as agreed-upon corrective actions, process analysis, operational auditing, and the whole concept of internal auditors as consultants and partners with the business. And, at the risk of sounding even more old-coot-like, things just seem to be changing faster. Yet, in spite of all that change, the basic skills needed to complete the job remain the same; it is still about testing, interviewing, reporting, etc. This means that one of the greatest challenges for any manager is

ensuring auditors have the right mix of knowledge — understanding the core skills while gaining continued awareness of new and best practices. Finding training that covers all those bases is a big part of that challenge. I learned a long time ago that IIA Seminar courses fill both needs — integrating the old and the new in such a way that everyone gains fundamental knowledge while being exposed to the new things the internal audit profession has to offer. It should be no surprise that part of the success of these seminars is the content. That core knowledge is at the foundation of every class. Recognizing this, I made attendance at Beginning Auditor Tools and Techniques a part of each new auditor’s training. And auditors I have sent to other IIA courses have also indicated they received a great fundamental understanding of the subject being covered. But it is more than core knowledge. I know some of the people who have developed and updated these courses. Trust me on this one; they are people who understand internal audit, understand the changes that are occurring, and understand how to put together courses that teach these concepts. And that understanding of the new directions of internal audit is reflected in every course. And there is another key to the success of IIA Seminar courses — the facilitators. They are audit professionals — individuals who are in the trenches leading the troops. These

are individuals who are out there using and developing best practices in internal audit. The result is facilitators who provide the perfect blend of the basics with what is actually occurring right now. Wearing my facilitator’s hat for a second (Did I mention I’m an IIA facilitator?), I want to talk about another great aspect of the IIA Seminar environment — the sharing among facilitators and students. I am convinced I learn just as much from my co-facilitators and the participants as any of them learn from me. It becomes quickly obvious that we are all facing similar challenges. In fact, many participants indicate that one of the benefits they receive comes from networking with other professionals, seeing how other departments are doing things, and recognizing that they are not alone in their struggles. The profession constantly changes, but there is one thing that has not changed. I remember my early days in internal audit when the department was putting together its first training materials. In 1983, The IIA was the acknowledged leader in training for internal auditors. It is no different today. Audit departments everywhere are looking for training that will help them raise their professionalism in a constantly changing environment. And The IIA continues to provide the top-quality training that every audit department needs.

Q&A

Mike Jacka

with

Why did you become a facilitator for The IIA? I had been doing training for our company and enjoyed it. And I had other very favorable experiences with The IIA, in particular with the international committees, so I decided to try it after learning about the need for facilitators.

What do you enjoy most about the classroom experience? It’s the people and the interaction I enjoy most — the wide variety of people with a broad range of experiences, from all nations, different types of organizations, and ages. I even had someone who was retiring in the next year attend Auditor-in-charge Tools and Techniques just because he still wanted to keep his hand in.

What is your most memorable experience from facilitating an IIA seminar? Communication Skills for Auditors, one of my favorite classes, includes an exercise where everyone does a presentation on teaching a skill. One participant got the entire class up to teach us Salsa dancing. She brought her own music.

If you attended an IIA seminar before becoming a facilitator, what was your take away from that experience? I attended one a long time ago — one so long ago it was titled something about being an “Audit Supervisor.” That may be where I first got the inkling I would want to teach. The class was very interactive, the instructors were engaged, and while it was so long ago I can’t remember particulars, I remember my boss being impressed with some of the concepts I brought back to the department.

Mike Jacka, CIA, CPCU, CLU, CPA, is a senior audit manager with Farmers Insurance Group, where he has worked for more than 25 years. He is the co-author of two books and the author of Internal Auditor’s popular “From The Mind of Jacka” blog.

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Your Training

2013 Live Seminar Course Matrix (Courses through April 2013) Updated 9/18/12

Course Code Course Level Duration

Four Day Courses Audit Manager Tools and Techniques

TTM

Intermediate

Auditor-in-charge Tools and Techniques

AIC

Intermediate

Beginning Auditor Tools and Techniques

Basic

Communication Skills for Auditors

ECA

Basic

Leadership Skills for Auditors

LSA

Intermediate

Courses Under Four Days Analyzing and Improving Business Processes

ABP

Basic

Assessing Risk: Ensuring Internal Audit’s Value

ARV

Advanced

Assessing Your Organization’s Risk Management Process

ARM

Intermediate

Audit Report Writing

ARW

Basic

Auditing the Cloud

CLO

Intermediate

Best Practices in Internal Auditing

Advanced

Construction Activity: Audit Strategies

EAC

Intermediate

Continuous Auditing

Intermediate

Contract Auditing

Intermediate

Control Self-assessment: An Introduction

CSA

Basic

Control Self-assessment: Facilitation Skills

CFT

Intermediate

Corporate Governance: Strategies for Internal Audit

ACG

Intermediate

COSO Based Internal Auditing

CBA

Intermediate

Creative Problem-solving Techniques for Auditors

CPS

Basic

Data Analysis for Internal Auditors

Intermediate

Effective Writing for Auditors

EWA

Intermediate

Financial Auditing for Internal Auditors

AFA

Intermediate

Human Resources: Auditing Your HR Function

HRF

Basic

Internal Audit Quality Assessment: Establishing Your Quality Assessment and Improvement Program

IQA

Intermediate

Lean Six Sigma Tools for Internal Audit Fieldwork

SSF

Intermediate

Lean Six Sigma Tools for Internal Audit Planning

SSP

Intermediate

Operational Auditing: Influencing Positive Change

POA

Intermediate

Performing External Quality Assessments of the Internal Auditing Activity

QAE

Intermediate

Risk Based Auditing: A Value Add Proposition

RBP

Intermediate

Sarbanes-Oxley Primer: Charting Your Course

SOX

Intermediate

Sarbanes-Oxley: Assessing IT Controls

SAI

Intermediate

Small Audit Shops: Doing More with Less Workshop

SAS

Intermediate

Statistical Sampling for Internal Auditors

SSI

Basic

Value-Added Business Controls: The Right Way to Manage Risk

VAB

Basic

CTA

Basic

Deloitte Public Offerings - Courses Under Four Days Critical Thinking for Internal Auditors

See page 15 for the 2013 May – December Seminar Schedule 12

The Institute of Internal Auditors

Dallas, TX Feb-12 - Feb-15

Atlanta, GA Feb-26 - Mar-1

Las Vegas, NV Mar-26 - Mar-29

Feb. 26- Mar. 1

Mar. 26-29

Feb. 26- Mar. 1 Feb. 12-15

Feb. 26- Mar. 1

Mar. 26-29

Miami, FL Apr-8 - Apr-11

New York, NY Apr-23 - Apr-26

Apr. 23-26 Apr. 8-11

Apr. 23-26

Apr. 8-11

Apr. 23-26

Apr. 8-11 Feb. 26- Mar. 1

Feb. 12-13

Feb. 26-27

Feb. 12-13

Feb. 28-Mar. 1

Mar. 26-29

Apr. 8-9 Mar. 26-27

Apr. 23-24

Mar. 26-27 Feb. 14-15

Mar. 28-29

Apr. 10-11

Feb. 14-15

Mar. 26-27

Apr. 10-11

Jan-Apr 2013 and save

$100

when referencing the discount code:

Feb. 14-15 Feb. 28-Mar. 1

Compass1012*

Mar. 28-29 Mar. 26-27 Apr. 8-9 Apr. 10-11 Feb. 26-27 Feb. 28-Mar. 1 Apr. 10-11 Apr. 25 Feb. 28-Mar. 1 Feb. 12-13

Apr. 25-26

Feb. 12-13 Apr. 23-24 Feb. 14-15

Mar. 28-29

Feb. 12-13 Feb. 14-15

Apr. 25-26

Mar. 26-27 Feb. 26-27

Mar. 28-29

Apr. 23-24 Apr. 8-9 Apr. 25-26

Feb. 26-27

Apr. 10-11

Feb. 28-Mar. 1 Apr. 23-25 Feb. 14-15 Apr. 23-24 Feb. 26-27

Apr. 8-9

*Must Register by March 31.

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Your Training

Build the Right Plan for

Professio

Regardless of where you are in your career, The IIA offers the right learning solutions to help you continue down a path of professional growth, obtaining new skills and sharpening existing ones. While many of our professional development opportunities are valuable to auditors at any level, here are some quick recommendations to get you started on or maintain a path to professional success. Audit Manager

Staff Auditor Every auditor needs a great foundation of knowledge - we recommend core courses such as Audit Report Writing and Beginning Auditor Tools and Techniques.

The IIA offers Communication Skills for Auditors to ensure you have the right skills to effectively communicate and build relationships with your clients and stakeholders.

Earning your Certified Internal Auditor (CIA) designation will demonstrate that you possess a critical foundation of knowledge, are committed to the profession and your career, and will aid in communicating your credibility.

Strategic thinking is important when providing guidance and The IIA’s new courses Lean Six Sigma for Internal Audit Fieldwork and Lean Six Sigma for Internal Audit Planning are designed to expand your strategic thought processes.

The IIA/Deloitte’s course Critical Thinking for Internal Auditors course will give you the tools to apply critical thinking concepts to planning and executing an audit, to being alert to negative indicators during an audit, and to judging the significance of issues and how to report them.

E-Learning opportunities, such as Members only webinars and eWorkshops provide you with cost effective ways to boost business know how.

The Institute of Internal Auditors

As your career progresses, we recommend you enhance your core skills by participating in courses such as Audit Manager Tools and Techniques or Auditor-in-charge: Tools and Techniques.

As an internal audit leader, ensuring you grow and advance your interpersonal skills is important. Key courses such as Communication Skills for Auditors and Leadership Skills for Auditors will help you build the right skills to successfully lead your team.

The IIA’s Project Management Techniques course will help you ensure you have the right processes in place to stay on track with your audit plan.

Evaluate and improve the operational performance of business activities, processes, and resource deployment with Operational Auditing: Influencing Positive Change.

The IIA/Deloitte’s course Critical Thinking for Internal Auditors will help you to refresh familiar concepts of critical thinking and professional judgment.

Hear from the industry’s thought leaders and network with your peers at our IIA conferences, such as The IIA’s All Star Conference or International Conference.

Communicate your industry expertise by earning an IIA specialty certification.

Members only webinars feature timely and relevant topics.

onal Success

2013 May–December Seminar Schedule The IIA has scheduled its high-quality seminar offerings in these additional locations in 2013. May 20-23, 2013 Orlando, FL / Disney’s Contemporary Resort

Chief Audit Executive As a CAE, ensuring others see the value of internal audit is important and The IIA has developed Assessing Risk: Ensuring Internal Audit’s Value with your needs in mind.

As an internal audit leader, you need to possess a large breadth and depth of understanding of the business, Analyzing & Improving Business Processes will help you and your team enhance their ability to effectively provide insight.

Building the right professional network to lean on for advice is key and the General Audit Management Conference, the essential experience for CAEs is one place you can surely expand your network.

If you are looking to enhance the value of operational auditing services provided to the organization, select Operational Auditing: Influencing Positive Change

IIA specialty certifications set you apart from others and can further enhance your credibility.

Vision University is a premier executive development training program that equips you with the tools to build and lead a world-class audit team.

As a CAE, your schedule is often stretched to the max and finding time for professional development is sometimes difficult. The IIA’s eLearning opportunities allow you to enhance your knowledge from wherever you may be at a time that best fits your schedule.

June 10-13, 2013 Indianapolis, IN / Hyatt Regency Indianapolis June 17-20, 2013 Las Vegas, NV / Caesar’s Palace July 9-12, 2013 San Francisco, CA / MicroTek Training Facility San Francisco, CA July 23-26, 2013 Boston, MA / Omni Parker House August 26-29, 2013 Palm Beach, FL / The Breakers September 10-13, 2013 Chicago, IL / MicroTek Training Facility - Chicago September 23-26, 2013 Philadelphia, PA / Hyatt Regency Philadelphia September 30-October 3, 2013 San Antonio, TX / Hyatt Regency San Antonio November 5-8, 2013 Las Vegas, NV / Encore at Wynn Las Vegas November 18-21, 2013 Anaheim, CA / Hyatt Regency Orange County December 9-12, 2013 Orlando, FL / Disney’s Contemporary Resort December 17-20, 2013 New York, NY / MicroTek Training Facility - New York Visit The IIA’s website and use the Event Search feature to identify the specific course offerings for each location.

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Your Training CORE COMPETENCIES These courses prepare you to understand and perform the mechanics of planning and executing audits.

Audit Report Writing Develop the essential skill for creating high-quality audit reports. Auditors in all sectors and at all levels will learn what goes into an effective audit observation and how to organize reports that meet professional standards, elicit management action, and communicate crucial messages to executives and board-level readers. This is a hands-on course that focuses on the organization and structure of audit reports, and includes case study activities for practicing the basics of audit report writing. Upon completion of this course, you will be able to: • Recognize the criteria for, and importance of, writing audit reports. • Complete the five components of an audit observation. • Construct an audit report. • Develop reports that are accurate, objective, clear, concise, constructive, complete, and timely. Course Duration: 2 days / CPE Hours Available: 16 View more information about this course.

save

$100 when referencing the discount code: Compass1012.

The Institute of Internal Auditors

CORE COMPETENCIES

Assessing Risk: Ensuring Internal Audit’s Value (NEW) Assure that your internal audit function is deploying its resources to fulfill its mission within the organization. After reviewing real examples of risk assessment models used by leading internal audit functions, participants will develop their own risk assessment frameworks by selecting those elements and best practices that best meet the risk assessment needs of their organization, no matter the size or maturity level of their internal audit function. This course provides practical insights relating to contemporary best practices of risk assessment activities and allows participants to apply what they have learned so they can implement risk assessment activities at their organization. Upon completion of this course, you will be able to: • Explain the fundamental nature of risk. • Identify the essential building blocks of a risk assessment. • Discuss contemporary trends relating to risk concerns of internal audit stakeholders. • Assess the completeness of the audit universe. • Develop a risk assessment methodology for assessing the audit universe. • Develop a risk assessment framework for engagement planning. • Perform a fraud risk assessment. • Integrate risk appetite into the risk assessment framework. • Minimize risk assessment implementation issues. • Apply newly learned concepts, techniques, and skills to the workplace. Course Duration: 2 days / CPE Hours Available: 16 View more information about this course.

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Your Training CORE COMPETENCIES

Beginning Auditor Tools and Techniques Learn the ins and outs of an audit from beginning to end. Gain a foundation of knowledge that will allow you to prepare properly for and conduct a successful audit, using preliminary surveys and evidence-gathering techniques. A basic understanding of how to identify risks and internal controls in auditing will be stressed, along with interpersonal and team-building skills. Upon completion of this course, you will be able to: • Discuss some of the best practices within internal audit today. • Mitigate risks to help ensure management directives are carried out. • Discuss the audit planning process. • Explain how interviewing is used within an audit. • Contrast a basic narrative and a flowchart. • Describe the development and use of audit programs. • Discuss tools that automate the audit process. • Describe methodologies used to gather audit evidence. • Write an audit report using the five components. • Discuss methodologies for “selling” audit findings to stakeholders. • Explain how teamwork is essential to an audit project. Course Duration: 4 days / CPE Hours Available: 32 View more information about this course.

The Institute of Internal Auditors

CORE COMPETENCIES

Operational Auditing: Influencing Positive Change (NEW) Invigorate and revitalize your operational auditing toolkit. Participants of this course will discover that operational auditing plays an important role in today’s business environment well beyond the realm of money, compliance, and traditional internal controls, and into the realm of a trusted business partner influencing management’s pursuit of operational excellence.

Additional Core competency courses You may benefit from: • Best Practices in Internal Auditing

They will also learn how to employ various methods, tools, and skills to collect and analyze operational information and data, identify causes of operational issues and risk exposures, and develop solutions to enhance the operational performance of business activities, processes, and/or resources deployed across the organization.

• Continuous Auditing

This highly interactive and dynamic program engages participants through group sharing, focused activities, and case study based simulations.

• Enterprise Risk Management:

Upon completion of this course, you will be able to:

• Evaluating Organizational Ethics

• Determine the factors that influenced past trends in operational auditing. • Determine how to drive a positive change in management’s mindset about the internal auditor and internal audit activity. • Recognize the key aspects of, and differences in, planning for operational audit engagements. • Identify the assumptions associated with a risk-based approach to operational auditing. • Describe the application of business process improvement concepts to an operational audit. • Explain the application of benchmarking concepts to an operational audit. • Assess the impact of various reporting approaches, and structure. Course Duration: 2 days / CPE Hours Available: 16

• Control Self-assessment: An Introduction

• COSO-based Internal Auditing An Introduction

• Internal Audit Quality Assessment: Establishing Your QA and Improvement Program

• Operational Auditing: Evaluating Procurement and Sourcing

• Operational Auditing: Evaluating the Supply Chain

• Performing External Quality Assessments of the Internal Audit Activity

• Risk-based Auditing: A Value Add Proposition

• Small Audit Shop: Doing More with Less

• Value-added Business Controls: View more information about this course.

The Right Way to Manage Risk

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Your Training INTERPERSONAL SKILLS These courses equip you to influence people, policies, and change.

Audit Manager Tools and Techniques Lead effectively in an internal auditing environment. Learn to manage the roles and relationships of the diverse parties involved in the auditing process. Maintain lines of communication with the CAE and executive management, and problem solve while motivating a team and delegating tasks. As an audit manager, you must not only be an efficient auditor, but also an effective communicator, teacher, and active listener. This course focuses on providing new managers with the tools needed to lead effectively in an internal auditing environment. Upon completion of this course, you will be able to: • Establish clear and effective communication. • Build rapport. • Identify the difference between leadership and management, and why both qualities are needed in an organization. • Identify strategies that audit managers can use to manage change with audit staff. • Monitor and provide feedback to audit staff. • Discover strategies for coaching and providing 360-degree feedback. • Discuss audit report considerations and methodologies that add value for audit clients. • Employ the innovative problem solving process. • Discuss ways to market the audit function. Course Duration: 4 days / CPE Hours Available: 32 View more information about this course.

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$100 when referencing the discount code: Compass1012.

The Institute of Internal Auditors

INTERPERSONAL SKILLS

Auditor-in-charge Tools and Techniques Lead a high-performing audit team. Whether you are a recently promoted auditor-in-charge, assuming the role, or seeking a refresher, this informative session covers the organizational, time management, and problem solving skills necessary to manage a successful team. Leading an audit team not only requires a great deal of knowledge, it also requires dedication, efficiency, and effective leadership skills. Acquire the skills needed to lead with confidence. Upon completion of this course, you will be able to: • Describe the duties of the auditor-in-charge. • Identify the tools and techniques used in audit planning. • Explain the auditors-in-charge supervisory responsibilities. • Estimate the resource requirements for a project. • Identify audit concerns, client reactions to audit concerns, ways to sell audit concerns, and the elements of an audit concern. • Identify the functions of audit reports, key IIA communication standards, and characteristics of effective reports. • Describe the keys to a successful exit conference. • Identify the criteria used by auditors in charge to determine if audit responses are adequate. • Discuss strategies for successful performance appraisal meetings. Course Duration: 4 days / CPE Hours Available: 32 View more information about this course.

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Your Training INTERPERSONAL SKILLS

Communication Skills for Auditors Project professionalism and convey ideas with ease through effective communication. Successful auditors are effective communicators, clearly conveying thoughts, ideas, and suggestions during meetings, presentations, interviews, and negotiations with audit customers and executives. Learn to respond to the styles of others, get your message across clearly, maintain poise, and project your own professionalism. Auditors at all levels will learn the best practices for presentations, interviewing, negotiations, and practice techniques for mastering public speaking. Through facilitator presentations, group discussions, case studies, practical exercises, and individual coaching and feedback, participants will learn to see themselves as others see them, in terms of style and the impressions they create, and increase their ability to reach negotiated agreements in a wide range of audit situations. Upon completion of this course, you will be able to: • Apply the Communication Model to written and verbal business communication. • Analyze communication breakdowns to identify potential causes. • Utilize public speaking techniques designed to enhance your confidence and composure. • Recognize personal social styles and how they impact communications. • Apply techniques for communicating effectively among differing personal social styles. • Practice specific interview techniques, including effective listening and questioning. • Demonstrate best practices for negotiations, including strategies for handling confrontation. Course Duration: 4 days / CPE Hours Available: 32 View more information about this course.

The Institute of Internal Auditors

INTERPERSONAL SKILLS

Leadership Skills for Auditors Implement the tools and techniques of effective leadership. Strong leadership qualities are imperative to running any audit team at the highest possible level. In this course, audit leaders, supervisors, and managers will learn tools and techniques for cultivating and maintaining an effective and efficient team, keeping them motivated and efficient through the entire audit process. Various teaching methods will help attendees focus on the needs of individuals and improve communication abilities within an audit team as well as with customers. Upon completion of this course, you will be able to: • Discuss techniques and attributes associated with leaders.

Additional interpersonal skills courses You may benefit from:

• Use motivational theories and techniques to motivate others.

• Audit Reports: Better Design,

• Gauge your own leadership style and skills. • Discuss styles of conflict management and their applications in the workplace. • Explain how effective communication is essential to effective leadership. • Identify methods for effective problem-solving approaches to decision making and potential pitfalls.

Faster Delivery

• Control Self-assessment: Facilitation Skills

• Creative Problem-solving Techniques for Auditors

• Effective Writing for Auditors

• Implement methods for evaluating, reprimanding, and counseling audit staff. Course Duration: 4 days / CPE Hours Available: 32 View more information about this course.

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Your Training BUSINESS ACUMEN These courses equip you to analyze, manage, and improve processes in order to meet business and stakeholder objectives.

Analyzing & Improving Business Processes (NEW) Gain the tools and techniques that can be used in any process analysis engagement. The best way to build business process analysis skills is by doing the work, and this course is full of hands-on applications using case studies and the participants’ understanding of their own processes to apply these tools and techniques often. For staff auditors, it will provide solid instruction on how the tools can be used to analyze any environment. For auditors-in-charge, it will provide an arsenal of tools that can be used in completing audit assignments. For audit managers, it will provide the information necessary to direct others in completing these analyses as well as demonstrate how to appropriately review the completed work. Upon completion of this course, you will be able to: • Apply the concepts of “objective” and “risk” to any process. • Apply the concept of “process components” to the review of individual processes. • Employ process mapping techniques to produce a visual depiction of any process and be able to identify opportunities for improvement. • Apply customer mapping techniques to the examination and analysis of business processes, focusing on improving the organization’s interaction with customers. • Use concepts, techniques, and skills learned in spaghetti mapping to analyze process workflows and identify opportunities for improving the workflows. • Model concepts, techniques, and skills learned to optimizing accountabilities and responsibilities in business processes. Course Duration: 2 days / CPE Hours Available: 16 View more information about this course.

The Institute of Internal Auditors

Additional Business Acumen courses You may benefit from: • Assessing Risk: Ensuring Internal Audit’s Value

• Communication Skills for Auditors • Creative Problem-solving Techniques for Auditors

• Leadership Skills for Auditors • Lean Six Sigma Tools for Internal Audit Fieldwork

• Lean Six Sigma Tools for Internal Audit Planning

BUSINESS ACUMEN

Critical Thinking for Internal Auditors Develop or refresh familiar concepts of critical thinking, professional skepticism, and professional judgment. Learn and apply critical thinking concepts to planning and executing an audit, to being alert to negative indicators during an audit, and to judging the significance of issues and how to report them. Apply these concepts to various stages of an audit – from preparation and planning, to assessing and testing, to communicating and reporting. Upon completion of this course, you will be able to: • Develop a professional judgment framework. • Demonstrate critical thinking. • Apply business risk assessment concepts to planning and interviewing. • Interpret concepts of assessing and testing.

• Review audit scenarios and options for course of action. • Describe effective evaluation and documentation of findings – CCCER: Criteria, Condition, Cause, Effect, Recommendation.

• Determine sufficiency of evidence. • Identify when to expand testing. Course Duration: 2 days / CPE Hours Available: 16

View more information about this course.

Project Management Techniques Assess the value of applying project management tools and techniques. Apply the knowledge, skills, tools, and techniques that enable a project team to balance the demands of scope, time, cost, quality, resources, and risk to produce a product, service, or result that meets stakeholder needs, expectations, and specifications with effective project management. Upon completion of this course, you will be able to: • Plan the scope, time, and cost management of the audit engagement. • Identify quality, human resources, communications, and risk management issues.

• Monitor and control scope, change, performance, and risk management as well as time and cost management — earned value — in an audit engagement.

• Lead a project team. Course Duration: 2 days / CPE Hours Available: 16

View more information about this course.

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Your Training STRATEGIC THINKING These courses enable you to develop, plan, and implement strategic solutions that achieve organizational objectives.

Lean Six Sigma for Internal Audit Planning (NEW) Employ Lean Six Sigma methodology during an internal audit engagement. Gain exposure to some of the basic Lean Six Sigma tools that can be used during the planning phase of an internal audit to enhance audit effectiveness, provide deeper insights into business operations, and identify process streamlining opportunities. The fundamental objective of the Lean Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction. Lean Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (e.g., errors) and minimizing variability in business processes by using a set of quality management and statistical tools. These tools can be used independently or in conjunction with existing audit methodologies, tools, and techniques. Participants will have the opportunity to practice and apply the skills learned during the course through case study and exercises, which should enable them to integrate the tools and techniques into their audit engagement activities. Upon completion of the Planning course, you will be able to: • Correlate the Lean Six Sigma methodology to the phases of an internal audit. • Prepare a project charter that states the scope, outlines the objectives, and delineates the roles and responsibilities for a project. • Complete a RACI diagram that is useful for clarifying decision-making assignments in cross-functional/departmental projects and processes. • Produce a SIPOC diagram that captures key suppliers, inputs, process steps, outputs, and customers of a selected process. • Map the value stream of a given process to analyze the flow of materials and information required to bring a product or service to a customer. • Construct an “as-is” spaghetti diagram, adapted from a process flowchart that highlights the number of key steps and spatial relationships of a particular process. • Perform a waste walk and recognize common wastes in a business process. • Utilize the 5S workplace organization methodology to assess work space efficiency and effectiveness. Course Duration: 2 days / CPE Hours Available: 16 View more information about this course.

The Institute of Internal Auditors

STRATEGIC THINKING

Lean Six Sigma for Internal Audit Fieldwork (NEW) Employ Lean Six Sigma methodology during an internal audit engagement. Gain exposure to some of the basic Lean Six Sigma tools that can be used during the fieldwork phase of an internal audit to enhance audit effectiveness, provide deeper insights into business operations, and identify process streamlining opportunities. The fundamental objective of the Lean Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction. Lean Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (e.g., errors) and minimizing variability in business processes by using a set of quality management and statistical tools. These tools can be used independently or in conjunction with existing audit methodologies, tools, and techniques. Participants will have the opportunity to practice and apply the skills learned during the course through case study and exercises, which should enable them to integrate the tools and techniques into their audit engagement activities. Upon completion of the Fieldwork course, you will be able to: • Correlate the Lean Six Sigma methodology to the phases of an internal audit. • Use a control chart to determine process capability. • Apply Eliyahu Moshe Goldratt’s Theory of Constraints to identify and resolve process bottlenecks. • Employ a cause-and-effect (Fishbone) diagram to determine the root cause(s) of process breakdowns. • Practice the “Five Whys” technique for drilling down to the ultimate root cause of issues. • Build a Pareto chart to assist with highlighting the vital, most common causes of defects in a given process from among the various other causes. • Construct a “to-be” spaghetti diagram that streamlines the number of key steps and spatial relationships of a particular process. • Use Poka-yokes to build controls into rather than onto a process. Course Duration: 2 days / CPE Hours Available: 16

additional strategic thinking courses You may benefit from:

View more information about this course.

• Analyzing & Improving Business Processes

• Critical Thinking for Internal Auditors • Project Management Techniques

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Your Training SPECIALIZED DISCIPLINES These courses equip you to enhance your expertise within specific audit disciplines.

Data Analysis for Internal Auditors (NEW) Improve the effectiveness of your audit planning. In order to have a cost-effective and value-added audit, you need to make maximum use of the tools available to the auditor in planning. Learn about the analysis of large data sets, particularly how to summarize data, display data, and determine the appropriate measures for describing data. The course includes determining the types of evidence needed and the various evidence collection methods. Ensure that your results can be generalized to total populations. Upon completion of this course, you will be able to:

additional specialized discipline courses You may benefit from: • Assessing Your Organization’s Risk Management Process

• Auditing Derivative Strategies

• Evaluate shapes of distribution relevant to their important characteristics.

• Auditing Investment Activities

• Determine which measure of central tendency and variation to use based on the frequency distribution.

• Auditing the Cloud

• Evaluate the important differences between a set of data and a chosen benchmark standard using shape, central tendency, and variation.

• Corporate Governance: Strategies for

• Determine when to use correlation and linear regression.

• Financial Auditing for Internal Auditors

• Determine the type of evidence needed to evaluate the effectiveness of controls and their appropriate evidence collection.

• Health Benefits Administration Auditing

• Discuss the differences among census, judgmental, and random sampling. • Create a questionnaire. • Identify evidence collection methods and tools as well as data collection that can be performed with allotted resources. Course Duration: 1 day / CPE Hours Available: 8

• Contract Auditing Internal Audit

• Human Resources: Auditing Your HR Function

• Operational Auditing: Evaluating the Supply Chain

• Operational Auditing: Evaluating Procurement and Sourcing

• Operational Auditing: Influencing Positive Change

View more information about this course.

• Sarbanes-Oxley Primer: Charting Your Course

• Sarbanes-Oxley: Assessing IT Control

The Institute of Internal Auditors

SPECIALIZED DISCIPLINES

Internal Audit Quality Assessment: Establishing Your QA and Improvement Program Create the foundation for a cost-effective quality assurance and improvement program (QAIP) for your internal audit activity. Identify opportunities to improve your internal audit activity’s ability to add value and improve operations — and develop actions to move forward on the path to quality. This is one of two IIA courses designed to assist participants with their internal audit activity’s ability to comply with Standard 1300. It focuses on how to build quality into your internal audit activity and create a cost-effective ongoing review program (Standard 1311). This course will also help participants determine where they are on the path to quality and their level of readiness for an external assessment. Upon completion of this course, you will be able to: • Link internal audit QAIP to other concepts of quality such as TQM, ISO, and Six Sigma.

• Discover common QAIP challenges as well as how to overcome them.

• Determine roles for internal audit related to risk management, control, and governance.

• Determine options for an external quality assessment as well as selection criteria to consider.

• Create a foundation for a cost-effective quality assurance and improvement program.

• Develop or validate external quality assessment plans.

Course Duration: 2 days / CPE Hours Available: 16

View more information about this course.

Performing External Quality Assessments of the Internal Audit Activity Realize the benefits of an effective quality assurance and improvement program. This is one of two IIA courses designed to assist participants with their internal audit activity’s ability to comply with Standard 1300 and, more importantly, realize the benefits of an effective QAIP. This course focuses on the assessment process that is used in a periodic internal assessment (Standard 1311) and an external quality assessment (Standard 1312). Upon completion of this course, you will be able to: • Discuss the overall structure or framework for Quality Assurance (QA) activities.

• Communicate QA results using reporting formats and tools.

• Analyze information gathered with QA tools used during the planning and performance phases of the QA process. Course Duration: 2 days / CPE Hours Available: 16

View more information about this course.

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Your Training SPECIALIZED DISCIPLINES

Statistical Sampling for Internal Auditors (NEW) Examine the concept of strategic sampling. Appropriate for audit executives, audit manager, and auditors in both public and private sectors, the course includes different methods of random sampling (simple, stratified, dollar unit, stop/go) and non-random sampling (quota, judgmental); explains how to calculate sample size and adjust for population size and resource constraints; and examines the concept of strategic sampling to get the most information for minimum cost, including how to combine results and extrapolate, and what to report. Time is provided for participants to raise issues and concerns they are currently facing in today’s environment and to apply what they have learned to audits currently underway, particularly typical challenges faced by auditors in sample selection, data interpretation, generalization, and representativeness. Upon completion of this course, you will be able to: • Employ random sampling techniques. • Identify non-random sampling techniques. • Apply the binomial equation formula to calculate sample size. • Employ methods for adjusting sample size. • Practice combining results, given a scenario. • Describe elements within the report. • Track key information at a high level throughout the planning phase. Course Duration: 2 days CPE Hours Available: 16

View more information about this course.

The IIA also has a robust curriculum in these areas of specialization: • Financial and Compliance Auditing • Fraud • Governance • Information Technology

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$100 when referencing the discount code: Compass1012.

The Institute of Internal Auditors

Books Every

Internal

Auditor Should

Read

Use promo code BEST2012 and get 20% off. Offer expires December 31, 2012.

Sawyer’s Guide for Internal Auditors, 6th Edition

Enterprise Risk Management: Achieving and Sustaining Success

This 6th edition is a three-volume set providing insight on Sawyer’s philosophy and emerging issues and trends of the internal audit profession.

Your roadmap for translating complex ERM concepts into concrete guidance.

The Practitioner’s Blueprint to Construction Auditing

Auditing Outsourced Functions: Risk Management in an Outsourced World

All you could ever want to know about construction auditing—the title says it all!

Many times outsourcing partnerships are a great success. However, outsourcing can also have unintended results. Navigate the hidden risks of outsourcing.

IFRS Implementation: Best Practices for Assurance of Organizational Value

Clarity, Impact, Speed: Delivering Audit Reports That Matter

Invaluable for internal auditors who seek to advocate for their role in IFRS implementation and are looking for guidance in developing a successful strategy.

Take advantage of the realistic examples and practical checklists that bring the concepts alive and aid your team in producing timely, clear audit reports with impact.

Advancing Organizational Governance: Internal Audit’s Role

Minimize Costs & Increase the Value of Your Sarbanes-Oxley 404 Program

A how-to for adding value to organizations through advancing organizational governance practices.

Written by a recognized thought leader in Sarbanes-Oxley, risk management, and internal audit, this guide provides the keys to creating an effective SOX program.

10 Key Techniques to Improve Team Productivity

International Professional Practices Framework (IPPF) Updated for 2012

An increasing body of knowledge is emerging regarding team dynamics. You’ll benefit from techniques to increase team productivity and energize performance.

Features improved clarity, increased transparency, measurable accountability, a defined cycle of review for all guidance, and availability in hard copy and as a fully interactive CD-ROM.

www.theiia.org/Training

Your Training

C hief A udit E xecutives

Choose Vision University

s a chief audit executive, your job continually gets more demanding and challenging. Vision University helps you navigate those challenges and build high-quality audit teams. Vision University (VU) is an executive development program comprising chief audit executives (CAEs) from both national and international organizations representing multi-sector entities. Limited to 25 participants per session, the collegial atmosphere features The IIA’s most distinguished CAE facilitators with unparalleled opportunities to engage in facilitated

peer-to-peer discussions sharing best practices and new ideas. You’ll emerge with a CAE Strategic Framework, a modern application of The IIA’s Standards*, and tools and strategies for meeting today’s challenges for the internal audit profession. And as an added benefit, graduates of Vision University receive a one-year Professional Level membership in The IIA’s Audit Executive Center that brings together CAE-specific and targeted products, services, and thought leadership to make you more empowered, connected, and relevant.

“I attended the Vision University program for new CAEs in May 2012 after assuming the role of Chief Audit Executive at Southern Company in January 2012. The instructors and the content of the course were engaging. The career experiences of the instructors, course materials, and especially the opportunities to network with other CAEs of organizations of all sizes were valuable to me in shaping the strategic vision of the internal auditing group. Whether your career advanced entirely through an internal auditing organization or you are new to auditing, I think you will find this to be one of the most valuable training courses of your career.” David Poroch Chief Audit Executive Southern Company

Select from two Vision University offerings remaining in 2012: October 22–25, 2012

November 5–8, 2012

The Peabody Orlando Orlando, FL, USA

Hotel Nikko San Francisco, CA, USA

Space is limited and by application only, so don’t wait – apply today. *The International Standards for the Professional Practice of Internal Auditing.

The Institute of Internal Auditors

Questions? Contact VisionU@theiia.org or call +1-407-937-1342.

On-Site Training:

Affordable, Expert Led & Flexible Do you want to build a better trained and more professional audit staff? If so, bring The IIA’s On-site Training to your organization. As the global leader in issuing authoritative guidance and standards, you’ll benefit from the first-hand knowledge that is incorporated into every IIA seminar. Updates and continuous improvements are made to the curricula as changes in the profession and the International Professional Practices Framework warrant. What’s more, when you invest in On-site Training, your organization benefits from: • Instruction by facilitators who are also internal audit practitioners. • Course customization focused on your specific needs — no two clients will ever experience the same course the same way! • A consistent training message that is skill-set focused. You’ll tackle the tough topics together. • The flexibility and convenience of scheduling training on your terms and at the location of your choice. • Savings on training and travel expenses. Pay for training, not staff travel!

Choose from more than 100 courses or have one customized to meet your needs. Browse by topic: • Business Management • Communication • Finance and Compliance • Fraud • Governance • Internal Audit Activity • Internal Control • Operational/Performance Auditing • Risk • Technology Questions? Contact sales@theiia.org or call +1-407-937-1388.

What’s hot now! Analyzing & Improving Business Processes Integrated Audits of IT-enabled Projects Beginning Auditor Tools and Techniques

“When it comes to training, which requires solid roots in the Standards, I don’t even look around. For my team and me, there is only one source: The Institute of Internal Auditors. The IIA’s training program — and in particular the on-site formula — has been providing my team made-to-measure, first-class professional development. With access to subject matter experts worldwide, The IIA training team is uniquely positioned and has always been able to offer the specific instruction which we needed, even if it meant a complete design from scratch. We use IIA training to develop our first time in internal audit team members and our most senior professionals all with equal success and deepening of knowledge and competencies.” Dominique Vincenti, CIA Vice President, Internal Audit Nordstrom

www.theiia.org/Training

Your Training

IIA Certification a Critical Component of Professional Development Professional development is critical to your success as an internal auditor. Business landscapes are continually changing and it is important for you to take time to hone your skills — gain an understanding of new trends, enhance your proficiency, and implement what you have learned to add value for your organization. Achieving professional credentials and complying with continuing professional education (CPE) requirements are a great way to demonstrate your commitment, competence, and credibility to your stakeholders. By earning an IIA global certification such as the Certified Internal Auditor ® (CIA®) designation, you are communicating that you hold a critical foundation of knowledge that will guide you through some of your toughest challenges as an internal audit professional. The CIA is the only globally accepted designation for internal auditors and the standard by which individuals demonstrate their professionalism in internal auditing, The IIA offers four additional specialty certification programs that allow you to further distinguish your specialized skill set. 34

The Institute of Internal Auditors

• Certification in Control Self-Assessment® (CCSA®) • Certified Financial Services Auditor® (CFSA®) • Certified Government Auditing Professional® (CGAP®) • Certification in Risk Management Assurance™ (CRMA®) The IIA considers the value of certification as a win-win-win for you, your department, and your organization. The CIA and specialty certification programs support your ability to effectively assess whether things are going as they should in order to meet organizational goals and ensure an ethical climate. Once certified, compliance with CPE requirements associated with designations from The IIA creates a continuous cycle of professional de-

velopment, assuring you remain well trained and abreast of best practices and emerging issues in the internal audit profession. Make your professional development a priority and include IIA global certification as a component of your plan. The real value of your professional development will become apparent as you implement the ideas and strategies you learn from earning and maintaining your designation. Visit www.theiia.org/certification to start down a path of continuous professional development by applying for the CIA or applicable specialty program.

Choose your time and place.

PREPARE TO PASS

Your time is precious. Whether you have an unpredictable schedule, a busy travel calendar, or a long commute to work, you need to take advantage of your downtime. The IIA’s CIA Learning System® offers printed study materials and online study tools that are available when and where your schedule allows. Simply log in to your online account and pick up where you left off. Save time and money by ensuring you are prepared to pass the CIA exam on the first attempt!

Learn more at www.LearnCIA.com “ With the help of The IIA’s CIA Learning System I passed the exams for Parts 1, 2, and 3 all on the first attempt. The self-study system enabled me to study whenever and wherever I felt like it.” — Petra van den Boorn, CIA

Preparing for the CIA?

Earn More Than a Credential. Summer Daniel, CIA, CRMA, is an Audit Manager with Austin Radiological Association in Austin, Texas. She is responsible for the organization’s risk management assurance, audit management, audit research, and quarterly reports to the board.

“ Everything in the Learning System was easy to use, extremely helpful and relevant to the actual test, and overall, a very well put together study packet. It all just made sense — it was not confusing like the other study materials I had used.”

In 2011, Summer set her sights on becoming a Certified Internal Auditor® (CIA®) to increase her credibility, make improvements within her department, and advance into a more senior position. On her road to earning the CIA, Summer’s first challenge was to find an effective study solution to help her improve her internal audit skills and prepare to pass the four CIA exam parts on the first attempt. Originally, Summer chose a popular, lower-priced brand of CIA study materials but quickly realized that the program was not very user-friendly and the content did not align well with the CIA exam. Seeking a better solution, Summer chose The IIA’s CIA Learning System®.

Summer took her commitment to the exam seriously. For over a month, she studied four hours a night on weekdays and all day on weekends. Her dedication paid off as she achieved her goal by quickly passing the CIA exams. However, the process left her with more than a designation. “ I feel that studying for my CIA allowed me to become more aware of the areas outside of what I currently do. I have a good grasp on all aspects of the business even if I do not work with them all on a regular basis. I feel that I have a better understanding of how to impact positive change and I have achieved the professional recognition I was hoping for.”

For more information about the CIA program or The IIA’s CIA Learning System, please visit www.LearnCIA.com. www.theiia.org/Training

Upcoming Events October 9-11, 2012 The IIA’s 2012 All Star Conference Encore at Wynn – Las Vegas, NV, USA

October 30-November 1, 2012 2012 IT Audit & Controls Conference (IIA/MIS) JW Marriott Camelback Inn – Scottsdale, AZ, USA

2013 Conferences March 18-20, 2013 General Audit Management (GAM) Conference Las Vegas, NV, USA

April 3-5, 2013 Gaming Conference Las Vegas, NV, USA

July 14-17, 2013 The IIA’s 2013 International Conference Orlando, FL, USA

August 19-21, 2013 Governance, Risk, and Control (GRC) Conference Phoenix, AZ, USA

Global Headquarters 247 Maitland Avenue Altamonte Springs, Florida 32701-4201 USA T: +1-407-937-1111 F: +1-407-937-1101 www.theiia.org

September 29-October 2, 2013 Central Regional Conference Columbus, OH, USA

October 14-16, 2013 All Star Conference New Orleans, LA, USA

November 3-6, 2013 Midwestern Regional Conference Minneapolis/St. Paul, MN, USA

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