Influence of Decentralization of Management Reforms on Service Delivery at Nakuru Water and…..

Outcomes in Figure 1 states that minority of the respondents specified that to a very large extent management reforms had improved services in the water sector while a third held the opinion that management reforms had improved services in the water sector to a large extent, Majority had the opinion that reforms had improved services by a moderate and again by a small extent respectively.

The connection outcome indicates existence of an important not usual relation in the two variables decentralization management reforms and service delivery in Nakuru Water and Sanitation Services Company r (269) = 0.361, p = 0.000 <0.05.

Further, the results indicate the relation in the two variables, decentralization administration reforms and delivering of services in Nakuru Water and Sanitation Services Company was of great impact and statistically relevant (β = 0.375 p = 0.000 <0.05). It implies when decentralization management reforms are enhanced by an extra unit, service delivery in Nakuru Water and Sanitation Services Company increases by 0.375. These findings show that decentralization management reforms have played a big role delivering of services in Nakuru Water and Sanitation Services Company.

These results are true according to (Shilipi, 2009), delegation of power to the lower cadres offers an opportunity on research matters and creating acceptability on real time solutions. It means that employees have not been given mandate