Certified Balanced Scorecard Management System Professional 2 editions in 2016
2 cities in 2016
Experience the practical business implication of the Balanced Scorecard through an intensive simulation
3 Key Business Benefits Make better business decisions, as a result of comprehending their impact on the organization; Improve your processes by getting valuable and relevant insights on systemic thinking; Successfully implement the Balanced Scorecard by simulating all the comprising phases.
“I would highly recommend this course as it covers all the important aspects of KPIs in which can be applied in real life.� Dk Siti Bazilah Pg Hj Zahari, Manager Trainee, Autoriti Monetari Brunei Darussalam, Brunei
Info at: www.kpiinstute.org | MY: +60 3 2742 1357 | AU: +61 3 9028 2223 | RO: +40 3 6942 6935 | UAE: +971 4 311 6556
Course Overview
Course Overview The training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation.
Professionals interested in measuring performance Professionals from different fields, such as finance, human resources, production, logistics, information technology and others, who are interested in understanding the Balanced Scorecard concept.
Performance measurement experts For professionals such as Data Analysts, Strategy Managers, Performance Management Officers or Performance Architects, it is important to understand the Balanced Scorecard concept, while focusing on decision making and systems thinking concepts as well.
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3 Key Business benefits
Benefits
Get access to a deeper understanding of the value added and functionality of the Balanced Scorecard Management System; Develop and implement a Balanced Scorecard Management Architecture in a standardized manner; Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System; Improve strategy communication by using the Balanced Scorecard Management System;
In-house Training Course
Top/middle/lower management professionals Individuals such as executives or strategic managers, regardless of their field of expertise, will gain extensive knowledge regarding the phases and implementation process of a Balanced Scorecard Architecture. The tools and resources offered enable managers to apply the concepts learned within their organizations, immediately after the course.
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Educational Resources
Participants profile
Agenda
A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution. The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.
Obtain premium recognition as a Certified Balanced Scorecard Management System Professional by completing a unique international learning program.
Learning objectives Comprehend fundamentals of a Performance Management System; Transpose the organizational strategy into a Balanced Scorecard Management System; Learn how to integrate the components of a Balanced Scorecard Architecture;
Improve the performance of your company by practicing a sound Balanced Scorecard Management System;
Differentiate between objectives, KPIs, and initiatives;
Ensure excellence in achieving organizational strategic objectives through a rigorous cascading process of the Balanced Scorecard Architecture across all organizational levels;
Optimize the data gathering process.
Registration
Understand KPI selection and KPI documentation;
Attain the company’s desired state of evolution by deploying aligned and structured performance management tools. www.kpiinstitute.org | office@kpiinstitute.org | Certified Balanced Scorecard Simulation
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Day 1
Day 2
Day 3
Communicating and link+B24ing
Balanced Scorecard in a Performance Management Context What is Performance Management? The Role of the Balanced Scorecard in a Strategic Performance Management Context The Evolution of the Balanced Scorecard, current state and emerging trends
Translating the strategy - Setting objectives and KPIs Translating the strategy - Setting objectives and KPIs SMART objectives decomposed KPI selection KPI documentation Initiatives defined
Developing Balanced Scorecard Performance Architecture II Developing the Performance Scorecard - defining the most relevant KPIs Setting-up the Initiatives Portfolio identifying and prioritizing strategic initiatives
Balanced Scorecard implementation process Stages of the implementation process Planning and deploying the implementation process Technology as an enabler Generating value with the Balanced Scorecard Data gathering and KPI activation Performance reporting with the Balanced Scorecard Performance review meetings Reviewing the Balanced Scorecard Course review
Educational Resources
Translating the strategy - Strategy planning Strategy definition Vision and mission statement Organizational values Value drivers
Developing Balanced Scorecard Performance Architecture I Formulating the Desired State of Evolution Building the Strategy Map - grouping and linking objectives by perspectives and themes
Implementing and using BSC Management System
Agenda
Translating the vision
Architecture of a Balanced Scorecard Management System Desired State of Evolution (DSOE) linking values, mission, value drivers and vision Strategy Map - objectives as a performance road map Performance Scorecard - alignment across all sector of the organization Portfolio of Initiatives - translating priorities into action Environmental analysis
Course Overview
Agenda
Certification exam
In-house Training Course
Testimonials “I highly enjoyed the course. Even though I’ve attended KPI courses before, it was a great refresher as it relates directly with my current job. The flow of the content was done systematically and was easy to be understood. I highly recommend this course to the colleagues as the content is extremely useful to be applied in the Public Sector. Especially those who are having issues coming up with or implementing performance measures in their organization.” Nadzri Yahya, Senior Special Duties Officer, Prime Minister’s Office, Brunei
Registration
“Thanks for a very informative and enlightening session. It would certainly assist me in the long run, to further enhance our corporate performance measurement and management.” Hasniza Mohd Hassan, Senior Manager, Multimedia Development Corporation, Malaysia
www.kpiinstitute.org | office@kpiinstitute.org | Certified Balanced Scorecard Simulation
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Pre-course
This part of the learning experience is meant to ensure a smooth transition to the face to face training. For a successful learning experience, it is highly recommended to take the following steps:
The Learning Assessment Quiz will take place at the end of the second day of training.
Inclusions
Introduction – share a message to introduce yourself to the other participants in an online group; Pre-course evaluation – fill in a need analysis, take a short quiz to establish the current level of knowledge and share your expectations. As a part of this self-evaluation, you can establish personal learning objectives for this training;
Guidance and schedule – read a document presenting guidelines on how to maximize your learning experience, by using all the resources offered, as well as a recommended learning schedule.
Core Course
During the two days of face-to-face training, the course is designed to facilitate experiential learning and to ensure a high level of interactivity. Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analyses of case studies. The learning experience consists of:
Course materials: Course slides; Course notes.
Ready-to-use Performance Management Toolkit, containing the following templates:
Agenda
Prerequisite reading – go through several materials, including topics such as history of performance management, management theories, and review definitions before the core course, in order to gain a more holistic view upon the subject and to create a common knowledge base related to the Balanced Scorecard;
Course Overview
Evaluation
Learning experience
Educational Resources
Performance Management System Architecture; The Desired State of Evolution; Strategy Map, Dashboard and Scorecard; Portfolio of Initiatives; KPI documentation form.
Applying concepts in practical exercises; Analyzing case studies and identifying solutions; Using templates to develop performance measurement instruments; Sharing experiences and best practices; Constantly evaluating participants’ knowledge, through short quizzes.
Post-course
In-house Training Course
After the training course, you are offered the resources and the platforms that will encourage both knowledge improvement and experience sharing. The after-course learning experience is comprised of: Action plan – submit a plan to state the changes you intend to make in your department or organization, 3 days after the training course; In-house presentation – submit a PowerPoint presentation that you will deliver within your organization, on key topics covered during the training course; Follow-up – fill in a survey, 3 months after the course, to determine what you have successfully applied within your organization, as a result of attending the training course.
Educational Resources
One research report from the Top 25 KPIs series;
Registration
Catalogues: KPI Documentation Forms, Dashboards and Scorecards; The qualitative reports Performance Management in 2012 and Performance Management in 2013; Video doodles: “What are KPIs, KRIs and Metrics”, “What is a Dashboard”, “What is a Scorecard”, “Understanding the KPI Documentation Form”; Other resources consisting in videos, whitepapers or case studies relevant for the Balanced Scorecard implementation.
Premium Subscription on smartKPIs. com available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted
Free access to all webinars from 2014 to 2015 Performance Management series.
www.kpiinstitute.org | office@kpiinstitute.org | Certified Balanced Scorecard Simulation
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Organize this training course in-house
Course Overview
In-house Training Course Testimonials
If you have a group of five or more to train you can save time and money by running this training course in-house. Use the contact details provided below to request a customized offer from one of our training solution specialists. Embedded learning Our aim is to do more than just deliver the course – we want to ensure that your people gain long-term benefits from their training and perform better in their jobs so that you see the return in your investment of your people.
Exclusivity Each in-house training session is exclusive to your organization – you can introduce company sensitive or market competitive information into sessions, without commercial compromise. Cost savings There are clear cost savings to be made – you save on travel, accommodation expenses and employee’s time.
Training Courses Catalogue 2016 The KPI Institute offers a broad set of training courses customized to specific functional areas, industries or topics related to performance management. Each of these courses is developed based on The KPI Institute’s research and aims to provide practical solutions for improving business performance.
“I would like to thank you for this course. It was extremely useful. The material was presented in a highly intuitive way and it has helped me recognize and work with KPIs in a better way. Also, thanks to all my fellow participants who were just great and put a great effort in the Q&As. It is awesome when one is at a course where everyone is so enthusiastic and interested in learning. I think everyone at the course had a great time and these have been the most enjoyable 3 days.”
Educational Resources
Flexibility The KPI Institute in-house training is flexible, adaptable and effective, ensuring that you get the best possible learning experience.
Ayhan Aydoğmuş, Roketsan, Turkey Agenda
Increased relevance You can enhance the effectiveness of your training program by incorporating a real live audit with the assistance of the facilitator – making the course more relevant to you and your business.
“I’m happy to be introduced in the world of KPIs. I gained knowledge about the terms of performance management tools that are very important for a company to achieve its goals. I will spend a great effort to integrate this methodology in my company.”
Fayez Alshehri, E-Government Program, Saudi Arabia
“It was a perfect training course; it indulged me with enormous knowledge in decision making and developing strategic and operational performance plans. It gives an improving course to my career skills.”
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In-house Training Course
Anwaar Al-Falah, Kuwait Institute for Scientific Research (KISR), Kuwait
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3 ways to register: Online store.kpiinstitute.org
Direct contact Call us and we will assist you through the registration process.
Middle East office Teodora Gorski teo.gorski@kpiinstitute.com T: +971 4 311 6556
Australian Headquarters Filip Cotfas filip.cotfas@kpiinstitute.com T: +40 742 517 711
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Southeast Asia office: +61 3 8395 6544
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Any withdrawals have to be announced at least two weeks before the beginning of the course, through fax or e-mail. In this situation, the attendance fee will be refunded, less $400 retained for administrative expenditure. The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date. If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged. If you have confirmed and made the attendance fee payment but you didn’t attend the course, the course attendance fee will not be refunded.
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Southeast Asia office Oana Gavril oana.gavril@kpiinstitute.com M: +60 11 3303 2135
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European office Alexandru Muntean alex.muntean@kpiinstitute.com M: +40 7 4706 0997
Course Overview
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If you attend the course only partially (one day or a limited number of sessions), you will not benefit from any attendance fee reduction or refund.
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