10/22/2018
Hotel Receptionist Diploma - London Institute of Business and Management and Management
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Hotel Receptionist Diploma ( 7 REVIEWS )
594 STUDENTS
Be an excellent hotel receptionist and learn the necessary skills for that position with the best selling course . Unforgettable …
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£309.00 £17.00
1 YEAR
https://www.libm.co.uk/course/hotel-receptionist-diploma/
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10/22/2018
Hotel Receptionist Diploma - London Institute of Business and Management and Management
LEVEL 3 - DIPLOMA COURSE BADGE COURSE CERTIFICATE
16
NUMBER OF UNITS
0
NUMBER OF QUIZZES
9 HOURS
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CURRICULUM
REVIEWS
Be an excellent hotel receptionist and learn the necessary skills for that position with the best selling course Hotel Receptionist Diploma. Unforgettable memory stays with excellent communication and customer service. As a result, e cient and skilled hotel receptionists are vital for any hotel business as they are the faces of the hotel. The course is brimming with all the necessary information for becoming a hotel receptionist. The role of a hotel receptionist, his communication skill, the appropriate attitude, necessary telephone etiquette, handling complaints of the clients, etc. will be covered in the course. You will learn how to respond to the clients’ query politely and positively that will increase the reputation of the hotel. The information-packed course will prepare you for the industry and make you con dent enough to start your career as a hotel receptionist.
Key features of the course: Lifetime access to the course No hidden fees, only pay the price of the course which includes exam fees. Recognised quali cation upon successful completion of the course Study from anywhere, anytime, whenever it is convenient for you. A ordable and engaging e-learning study materials Study at your own pace from tablet, PC or smartphone Online tutor support when you are in need.
Who is this course for? https://www.libm.co.uk/course/hotel-receptionist-diploma/
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Hotel Receptionist Diploma - London Institute of Business and Management and Management
There is no experience or previous quali cations required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certi cation The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the quali cation of Hotel Receptionist Diploma. Certi cate will be produced in PDF format at an additional cost of £14.99 and Printed Hardcopy at £21 COURSE CURRICULUM
Hotel Receptionist Diploma
An Overview of Hotel Reception
01:00:00
Hotel Reception Standard Procedures
00:30:00
Communication Skills Required for Hotel Reception
01:00:00
Customer Service in Hotel Reception
00:30:00
Telephone Handling in a Hotel
01:00:00
How to Handle Di
00:30:00
Administrative Skills as a Hotel Receptionist
00:30:00
Computer Skills and Programs
00:15:00
Brand Standards in the Hospitality World
00:15:00
Being a Team Player: Working with Other Hotel Departments
00:15:00
Safety and Security in the Hotel
01:00:00
Sales and Marketing as a Hotel Receptionist
00:30:00
cult Hotel Guests
https://www.libm.co.uk/course/hotel-receptionist-diploma/
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10/22/2018
Hotel Receptionist Diploma - London Institute of Business and Management and Management
Dressing the Part: Creating the Professional Look in Hospitality
00:15:00
Keeping Stress Under Control on the Job
00:30:00
Legal Issues in Hospitality
00:30:00
The Future for Hotel Receptionists
00:30:00
Mock Exam Final Exam
COURSE REVIEWS
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10/22/2018
Hotel Receptionist Diploma - London Institute of Business and Management and Management
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10/22/2018
Hotel Receptionist Diploma - London Institute of Business and Management and Management
London Institute of Business and Management and Management provide comprehensive courses related to Microsoft O ce ,business and other. Microsoft O ce is the most popular program that is used by most of the administrative positions around the world. Read More
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