WELCOME It’s hard to believe that we are embarking on our second Holiday Season! This has truly been an exciting year and a great learning experience for all of us. Now that we have a better understanding of our customer, sales and various trends, we can utilize the valuable information to improve the overall shopping experience and merchandise mix. We have recently opened Six:02, completing the long and tedious process of adding 25 more new stores and restaurants to UTC’s diverse tenant mix. Since opening, UTC has continued to improve our tenant mix and over half of the new stores being unique to the market. New additions at UTC have included: Arhaus, Burger & Beer Joint, Fit2Run, Free People, H&M, Lucky Brand, Kids Foot Locker, Microsoft, Vince Camuto, and Yo! Sushi, to name a few. We are very excited about the future of the Sarasota/Bradenton market, the local economy, tourism, and the surrounding development plans that were announced by Benderson Development Company. This is truly an agressively growing area in regards to new residential communities, condominiums, commercial developments, hotels, entertainment, and the future of Nathan Benderson Park. We are all very fortunate to be a part of such a vibrant community. It’s been an incredible year for UTC and it thrills us to be part of the transformation taking place in the growing Sarasota/Bradenton market. We’re committed to this community and look forward to many years UTC GIFT WITH PURCHASE ahead of welcoming local and visitReceive a complimentary, ing guests to the region’s dominant signature Mall at UTC upscale shopping and dining destiwristlet when you purchase nation. The center is ever evolving $250 in UTC American and strives to be relevant to our Express® Gift Cards from shopper - keeping the shopper at December 1st - 24th, 2015. the center of attention. While supplies last. Happy Holidays & Happy New Year!
Octavio Ortiz
General Manager
UTC PROMOTIONS ABC7 Promotions: The Mall at University Town Center has partnered again with ABC7 for their November Watch and Win promotion featuring a trip to Switzerland and over $2,000 in UTC Gift Cards! The contest runs on the twenty weekdays, beginning Thursday, Oct. 29, 2015 through Wednesday, Nov. 25, 2015. To enter the contest, the entrant must watch “ABC 7 News At 7:00PM” weeknights between 7:00PM and 7:30PM on any of these days for the “Word of the Day.” During the program on each of these twenty days, ABC7 will reveal the “Word of the Day.” Entrants will have until midnight on each of these twenty days to register for the chance to win by entering that day’s correct “Word of the Day” at MySuncoast.com.
THE ICE PALACE FEATURING “Peanuts” November 6 - December 24
ICE PALACE 2015 featuring
To celebrate the launch of The Peanuts Movie, in theaters everywhere on Friday, November 6, a special family-friendly Holiday experience is being offered at The Mall at University Town Center from November 6 through December 24. Developed in partnership with 20th Century Fox, the iconic Peanuts characters will take center stage within a unique, interactive Ice Palace experience. The indoor Holiday displays will feature a 30-foot dome complete with falling snow, a light show and other activities for the entire family. We are pleased to announce Sarasota Orthopedic Associates as our local Holiday Sponsor.
ONLY IN THEATERS IN THEATERS NOW Grand Court
©2015 Twentieth Century Fox Film Corporation. All Rights Reserved. PEANUTS ©Peanuts Worldwide LLC
The Ice Palace is locally sponsored by
The Peanuts Ice Palace, located in Grand Court, will be open from 10 a.m. to 9 p.m., Monday through Saturday, and 11 a.m. to 6 p.m. on Sunday. SANTA VISITS & PHOTOS Now through December 24 Monday - Saturday 10 AM - 9 PM Sunday | 11 AM - 6 PM
The Mall at University Town Center will also offer the opportunity for families to visit with Santa Claus as part of the Ice Palace experience. Those who visit Santa will receive a complimentary gift.
HOLIDAY ADVERTISING Throughout November and December, The Mall at UTC will be strategically advertised via newspaper, radio, magazine, digital boards, mobile ads, in-center signage and collateral, plus UTC digital and social channels. If we can be of assistance or if you have any questions, please contact: Kim Dominguez, Director of Marketing & Sponsorship 941-552-7031 HOLIDAY DECOR If you have worked a night shift within the last week, you have already noticed the beautiful lighting around the mall with many new additions to last year’s displays. Our Mall contractors and staff have just completed interior lighting and decor featuring: the spectacular “Peanuts” themed Ice Palace; the new elegant palm tree lighting down the concourse and Entry 2; a holiday plant color change to beautiful red poinsettias on the second level. There will be an extra special feature with the color dome lighting this year. Starting just after the normal sunset display each night, we will start one of three moving holiday LED color displays across the mall culminating in a red, green and ice blue ceiling. Shows will occur every half hour. HOLIDAY ENTERTAINMENT UTC will be ringing in the Holiday shopping spirit with festive weekend entertainment throughout the Holiday season featuring; carolers, balloon artists, jugglers, and, of course, Snoopy. In addition, UTC has partnered with several community groups whose talents are sure to delight our shoppers!
MAKE IT A SAFE SEASON As we all know, Holiday season brings increased shopper traffic to our center. We encourage tenants to request “walkthroughs” with Security to ensure the overall safety of your store and customers. In addition, for the safety of your employees, Security is available for vehicle escorts upon request. Contact Security at 941-552-7001. As always, in extreme emergencies call 911. EMPLOYEE PARKING Due to increased Holiday shopper traffic, we will implement the following parking plan. The employee parking program will be very similar to last year. However, the duration has been decreased and we will be focusing on the busiest days of the Holiday Season. Keep in mind, we want to ensure our customers have the best available parking during the Holiday Season! The employee off-site parking and shuttle program will be operating the following dates and times: November 26 – 29 December 19 – 27 Monday – Saturday | 4:00 a.m. – 2:00 a.m. Sunday | 7:00 a.m. - Midnight
COUNTERFEIT MONEY Counterfeit money is on the rise. Be sure to “Know Your Money” as it comes into your store. Information can be found on the United States Secret Service website, www.secretservice.gov. Download the “Know Your Money” information bulletin to help identify counterfeit currency. Contact Security for more information.
All employees will be required to utilize the off-site parking area and shuttle program. A memo will be distributed with a map and additional information. On the days the program is not operating, employees will be able to park on the eastside of the shopping center in lots 2 & 4. Keep in mind employees should only park in the designated areas. Security officers will be posted in various areas of the parking lot to ensure the program operates smoothly and employees are parking in the designated areas.
MANAGEMENT TEAM OCTAVIO ORTIZ KIMBERLY DOMINGUEZ GREGG SMITH JULIA DECASTRO MAUREEN MARHOLD KRISTINA SPARACINO PAM FLOTRON SUSAN ROGERS NORMAN MILLER CARI HODGE ROBERT HANCHE JOHN BARTOSIEWICZ STEVE DEAN
GENERAL MANAGER MARKETING & SPONSORSHIP DIRECTOR FACILITIES DIRECTOR SPECIALTY LEASING AGENT FACILITIES SUPERINTENDENT MARKETING & SPONSORSHIP SPECIALIST MANAGEMENT ASSISTANT FINANCIAL ASSISTANT HOUSEKEEPING MANAGER CUSTOMER SERVICE MANAGER VALET MANAGER SECURITY DIRECTOR ASSISTANT SECURITY DIRECTOR
REMINDERS 1. Please make sure to pick up your mail from the mailroom. 2. Due to Holiday shipments, please remember to break down your boxes. 3. For all Holiday sales and events, please send forms to the Mall Office at least 24 hours in advance.
140 UNIVERSITY TOWN CENTER DRIVE | SARASOTA, FLORIDA 34243 EMERGENCY SECURITY | 941.552.7001