TechNOLOGY support on tap

Are you or a loved one suffering from computer gremlins? Luckily, OIT’s newly-opened TechKnowledgy Bar is conveniently located in the lower floor of the Student Union and is dedicated to showcasing new technology and helping Comets resolve any device-related headaches. Though not the first time that OIT has had a walk-up help desk, Chief Information Officer Frank Feagans explained that the Tech Bar’s capabilities and location make it far superior to any previous project.

“We’ve never had something like the Techknowledgy Bar, per-se. We had a walk-up help desk way over in the ROC because we were unable at the time to secure another space on campus, but over the past two years, we were able to work with Dr. Fitch, who saw the need, and he provided that space there in the Student Union to put it in.”

In terms of functionality, the Tech Bar provides the same services as OIT’s walkup help desk. But, Feagans said, it goes “way beyond what was in the ROC two years ago.” The Tech Bar is intended to serve as a technology showcase as well as a place where more specific hardware