AROUND THE INDUSTRY

Utah Valley University Chooses Passport

STUDENTS AND FACULTY at Utah Valley University can now pay to park using the Passport Parking mobile app. The digital application, which is replacing the existing parking app at the university, is an alternative to paying at a meter or paystation and makes it safe and easy to pay to park directly from a smartphone.

To initiate their first parking session, drivers download the free app and create an account with their email address and preferred method of payment. Depending on the lot, users will either enter their license plate number or space number and be able to manage and pay for their parking all from one place.

Passport Parking is powered by the Passport Operating System that enables over 1,200 cities and universities to manage vehicle interactions on streets and sidewalks through one comprehensive back end. In addition to supporting Utah Valley University, Passport partners with Salt Lake City to provide a convenient payment option for parking through the city’s private label, ParkSLC.

CAPP Offers Remote and In-

Person Testing for Ease of Access

IPMI IS PLEASED TO

ANNOUNCE that CAPP

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“Utah Valley University was in search of a mobile pay solution with a more robust and comprehensive back office system,” says Mollie Bolin, Passport sales executive. “Passport is excited to bring ence for the parking operators and for the students.” ◆

this new parking solution to the campus to improve the experiprofessionaldevelopment@parking-mobility.org. ◆

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T2 Systems Launches T2 MobilePay, Powered by TEXT2PARK®

T2 Systems has partnered with mobile payment provider TEZ, developers of TEXT2PARK®, to launch T2 MobilePay, a mobile parking payment solution that provides users a simple and convenient way to pay for parking on their smartphones while empowering operators to own their data and generate revenue.

With no apps to download, MobilePay is the simplest and easiest-to-use solution for mobile parking payments. Users simply text an SMS short code or scan a QR code to access an online payment portal through a web browser. Then, their license plates and payment information are automatically saved for future visits without having to create an account.

For parking operators, MobilePay integrates T2’s robust Iris™ parking management software and industry-leading T2 Luke® Pay Stations with TEXT2PARK’s turnkey mobile payment functionality to record all transaction data in a single system, providing consistent enforcement and reporting. Additionally, T2 and TEXT2PARK® give operators complete control and ownership of their parking activity and customer data.

“In today’s market, generating revenue, offering end users touchless solutions, and owning customer data are of utmost importance to parking operations,” says Michael Hamilton,

VP, product managementt for T2 Systems. “T2 is thrilled to partner with TEZ to check all three of these boxes for our customers with T2 MobilePay, further enhancing the value of the Iris platform.”

While operators using MobilePay still have the ability to leverage existing third-party parking app services, the solution provides another sales channel to generate revenue and maintain control of customer data. For example, MobilePay can be used to send real-time, geotargeted online messages to users. Operators are also able to add their own branding to their MobilePay portal and digital receipts for a customized experience.

“The contactless revolution continues. With app-free, SMSbased TEXT2PARK® and T2’s industry-leading Iris™ software, T2 and TEZ have delivered two best-in-class solutions that forge a new standard for mobile payments in parking and mobility. Imagine a pay station in your customer’s hand,” says Steve Resnick, chief revenue officer at TEZ. “We did, and we believe we have created an unsurpassed value-proposition for operators, clients, and customers alike. We are very excited to partner with T2 in delivering the industry’s most technology-forward, customer-friendly, and transparent mobile solution available.” ◆

Peak Parking Adds Parker Technology to Two New Facilities

PARKER TECHNOLOGY is successfully providing 24/7 customer support for eight Peak Parking garages across Dallas and Austin, Texas; Seattle, Wash.; and Pacific Palisades, Calif. Peak Parking has been a Parker Technology customer since November 2016 and most recently implemented Parker’s customer service solution in two Dallas garages that serve a revamped uptown district with retail and office spaces.

Avarie Anderson, corporate operations manager at Peak Parking says, “Parker Technology has been become an absolute necessity in all garages Peak Parking manages. Peak sees Parker as an extension of the team as they are reliable 100 percent of the time, proactive when it comes to potential issues and professional in their approach no matter the situation. They go above and beyond every day to make sure Peak’s customers have the best experience while still making all efforts to collect the necessary funds. Peak is grateful for the partnership and will continue using Parker at every location possible!”

In today’s increasingly automated parking industry, customer support platforms often provide the sole connection between parkers and trained professionals who can help solve common problems related to paying for parking or entering and exiting garages. Each year, parkers across the U.S. reach out to customer service professionals via call buttons at least 85 million times. This statistic is from the Parker Technology platform, which records and analyzes data about each call to determine which issues are most common and can help parking operators better manage their facilities. ◆

FlashParking Acquires Mountain Parking Equipment

FlashParking completed the acquisition of Mountain Parking Equipment (MPE), a Denver, Colo.-based company that has served hundreds of customers the last 25 years. The deal expands FlashPark-

AMG Payment Solutions

Receives National Merchant

Processing Services

Contract through NCPA

AMG Payment Solutions (AMG) recently signed a three-year contract with the National Cooperative Purchasing Alliance (NCPA). AMG will provide merchant processing services to NCPA members throughout the

United States. As the U.S. recovers from the COVID-19 pandemic, cities across the country are looking for ways to reduce operating expenses. AMG can provide immediate financial relief to cities with paid on- / off-street parking programs. AMG’s value proposition is unique and unlike anything else in the merchant processing industry and the parking industry. AMG is proud to provide client refering’s customer base in the Southwest and Mountain regions. It will provide future MPE customers access to reliable, future-ready technology that diversifies revenue, and helps transform legacy operations to thrive in today’s rapidly evolving mobility landscape.

“For over 25 years, we have been committed to providing the best parking management service to our customers,” says Scott Souder, president and founder, MPE. Zach Souder, MPE’s senior vice president says, “When I met with the FlashParking R&D team, I was blown away and knew immediately this is what our customers deserved. With FlashParking, MPE’s customers will be supported with the same high level of integrity and accountability they are accustomed to.”

“Scott has built a great business and dedicated his career to providing the highest level of support for his customers, and we believe Zach will continue that tradition as a part of our leadership team. Zach brings over a decade of technical and hardware experience related to parking industry products, most recently overseeing the sales and service departments for MPE,” says Dan Sharplin, CEO at FlashParking. “MPE is another great strategic acquisition for FlashParking, that fuels our growth as we revolutionize

parking and mobility technology across our industry, the country, and international markets.”

Current MPE customers will have the opportunity to access FlashParking’s suite of 21st-century technology, hardware, and service, as well as be the technology of choice for future MPE asset owners in the Southwest and Mountain regions. FlashParking is retaining most of the MPE staff to ensure that customers with legacy equipment will receive the same high caliber service they have experienced since their partnership with MPE began.

disclosed. ◆

The terms of the deal were not ences from over 150 U.S. cities. ◆