2016 IPI Conference & Expo Official Program Guide by International Parking & Mobility Institute

Exhibits

Education

Technology

IPI ROCKS MUSIC CITY! Official Conference Program Guide

Networking

IPIconference.parking.org 2016 INTERNATIONAL PARKING INSTITUTE CONFERENCE & EXPO May 17â&#x20AC;&#x201C;20

Nashville, TN

Gaylord Opryland Resort & Convention Center

TABLE OF CONTENTS Welcome to Nashville!..................................... 2 IPI Board of Directors 2015–2016.................... 5 Allied State & Regional Parking Associations.................................... 6 Global Parking Association Leaders (GPALS) Summit.............................. 8

2016 Parking Matters® Marketing & Communication Awards............................56 2016 CAPP Graduates..................................58 Pre-Conference Programs..............................63 TECHTalks.....................................................66 Shoptalks......................................................70

2016 IPI Host Committee...............................10 IGNITE Sessions............................................71 IPI Staff & Onsite Contacts.............................11 Education......................................................74 Strategic Partners & Sponsors Recognition................................12 William M Voigt CAPP Classic Golf Tournament.......................................14 Nashville Information.....................................16

Track Education Grid.....................................76 Monday, May 16–Tuesday, May 17................81 Wednesday, May 18......................................91 Thursday, May 19........................................103

Downtown Map.............................................17 Friday, May 20............................................115 2015 IPI Year in Review..................................18 CAPP Point Class Schedule...........................121 On the Horizon for IPI....................................21 Education Program Speakers........................124 General Conference Information....................22 Exhibit Hall Floor Plan..................................149 2016 Conference Highlights..........................30 Alphabetical Listing of Exhibitors...................150 Wednesday: General Session & Keynote.....................................34

Exhibitors Product & Service Index.................157

Thursday: General Session.............................36

Opryland & Convention Center Map............184

Friday: General Session.................................38

IPI Founders, Past Presidents, & Past Chairs..............................................186

Networking & Social Events............................40 IPI Conference Locations 2006–2018...........187 Awards & Recognition....................................46 Calendar of Upcoming Events......................188 Awards of Excellence.....................................48 What’s Next?...............................................191 Professional Recognition Program Awards........................................53

Advertisers Index..........................................192

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WELCOME TO NASHVILLE! We are thrilled to welcome you to the 2016 IPI Conference & Expo. It’s the biggest parking event of the year. With a little bit of effort on your part to jump in with both feet, you will reap tremendous rewards, both personally and for your parking organization. This is our biggest piece of advice for you: for the next few days, step outside of your comfort zone. Go to the networking events and introduce yourself to as many new people as possible. Choose between the YPIP and take in a ballgame, or attend the State and Regional Association mixer to meet folks from your neck of the woods. Accept an invitation to dinner with people you’ve not socialized with before, and walk away with colleagues and friends. We have a few more suggestions… In the Expo hall, strike up conversations with exhibitors and learn about their technologies, products, services, and ideas. We bet you’ll find something you didn’t even know you needed, but can’t live without. Pick education sessions in areas that are foreign to you and expand your knowledge in totally new areas. Choose a seat between strangers at a roundtable discussion. Take in a TECHTalk or two, even if you’re not shopping for that specific thing right now. Stop by the first-ever Central Perks lounge in the mornings for Q&A and coffee. Attend Park Tank— it’s back and guaranteed to be cliffhanger. If you haven’t already, download the new, more powerful mobile app (IPI2016). Complete your session evaluations on it, and earn badges and points. One lucky winner will earn tickets and hotel stay in Nashville for the 2017 Country Music Festival. New this year, participate in the GETFit Challenge, and put all that walking around the hall and to the sessions to great use. Make sure you wear your Fitbit to the 5K Fun Run. Opportunities abound, so take some time to plan it all out! Please come up and say hello to us in the halls. We’re right with you, looking for the best experience we can find this week, and we can’t wait to meet you. Now, let’s Rock This Town!

Kim E. Jackson, CAPP

Shawn Conrad, CAE

Chair, IPI Board of Directors

CEO, IPI

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IPI BOARD OF DIRECTORS 2015–2016 Chair (2017) Kim Jackson, CAPP Director, Parking & Transportation Services Princeton University

(2016) Irena Goloschokin Executive Vice President, Strategy & Products T2 Systems, Inc.

Chair-Elect (2017) Roamy R. Valera, CAPP Senior Vice President, Municipal & Institutional Services SP+ Corporation

(2016) Dan Kupferman, CAPP Director of Car Park Management Systems Walker Parking Consultants

Treasurer (2017) David G. Onorato, CAPP Executive Director Pittsburgh Parking Authority

(2017) Gary A. Means, CAPP Executive Director Lexington Parking Authority

Past Chair (2017) Liliana Rambo, CAPP President Winpark Management, LLC

International Representative (2017) André Piccoli President SafePark—Brazil

(2017) Bridgette Brady, CAPP Director of Transportation Services Cornell University (2017) Wanda Brown Assistant Manager, Parking & Transportation Services Univ. of California, Davis Medical Center (2016) Allen Corry, CAPP Assistant Vice President, Operations Department DFW International Airport

GPC Representative (2017) John Schmid Chief Executive Officer Propark America (2016) Brian D. Shaw, CAPP Director of Parking & Transportation Services Stanford University Dept. of Parking and Transportation IPI Professional Staff Shawn D. Conrad, CAE Chief Executive Officer International Parking Institute

(2017) Rick Decker, CAPP Assistant Manager, Parking Operations Minneapolis/St. Paul International Airport (2017) Laurens Eckelboom VP, Head of Business Development, Connected Vehicles SAP Labs, LLC

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ALLIED STATE & REGIONAL PARKING ASSOCIATIONS Big Ten/Midwestern Universities Transportation and Parking California Public Parking Association (CPPA) www.cppaparking.org Campus Parking and Transportation Association (CPTA) www.mcpaonline.org Carolinas Parking Association (CPA) www.carolinasparking.org Florida Parking Association (FPA) www.flparking.org The Parking Association of Georgia (PAG) www.parkingassociationof georgia.com Great Northern Parking Association

Michigan Parking Association (MPA) www.mpatoday.org Middle Atlantic Parking Association (MAPA) www.midatlanticparking association.org

Mid-South Transportation & Parking Association (MSTPA) www.mstpa.org New England Parking Council (NEPC) www.newenglandparking council.org New Jersey Parking Association (NJPA) www.njparkinginst.com New York State Parking Association (NYSPA) www.nyspa.net Pacific Intermountain Parking & Transportation Association (PIPTA) www.pipta.org Pennsylvania Parking Association (PPA) www.paparking.org Southwest Parking & Transportation Association (SWPTA) www.southwestparking.org Texas Parking and Transportation Association (TPTA) www.texasparking.org Parking Association of the Virginias (PAV) www.pavonline.org

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GLOBAL PARKING ASSOCIATION LEADERS (GPALS) SUMMIT The Global Parking Association Leaders (GPALs) Summit is an annual gathering of parking association leaders from around the world. Established by the International Parking Institute in 2012, the GPALs Summit is a unique opportunity for those leaders to meet, share information, and learn from each other in a friendly forum that encourages discussion and dialogue on a wide range of topics. Participation is limited to the leadership of parking associations with each country represented by one parking association. There are no membership fees, and each association is invited to send representatives to the annual GPALs Summit. For more information, visit parking.org/gpals

UPCOMING GPALS SUMMITS

2016: May 17, Nashville, Tennessee, USA at 2016 IPI Conference & Expo, hosted by International Parking Institute 2017: September 20-22 Rotterdam, The Netherlands, hosted by VEXPAN

IPI AWARDS OPEN IN AUGUST THIS YEAR NEW: (and close in November)

Awards for Parking Design, Sustainability, and Operations

Professional Recognition Awards

Parking Matters速 Marketing & Communications Awards

2017 Awards Open for Entries August 15, 2016 and Close November 18, 2016

Awards ceremonies at the 2017 IPI Conference & Expo New Orleans, May 21-24, 2017 For more information, contact Lauri Chudoba | 571.699.3011 | chudoba@parking.org

GLOBAL PARKING ASSOCIATION LEADERS (GPALS) SUMMIT GPALS MEMBERS:

International Parking Institute

Italian Parking Association (AIPARK)

Parking Australia

Japan Parking Association

Parking Association of Brazil (Abrapark)

Mexican Parking Association/ Asociacion Mexicana De Estacionamiento (AMDE)

The British Parking Association Canadian Parking Association Croatian Parking Association

Middle East North Africa Parking Association

European Parking Association

New Zealand Parking Association

Finnish Parking Association

Norwegian Parking Association

French Parking Association

Parking Association of Spain (ASESGA)

German Parking Association

Romanian Parking Association

Irish Parking Association

Swedish Parking Association

Israel Parking Association

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2016 IPI HOST COMMITTEE IPI extends special thanks to the members of our local host committee. These individuals provided countless hours of their time and resources to ensure a successful conference. Committee Chair Tim Dougan SP+ Committee Members Kevin Warrenton ABM Parking Services Phillip Lawson ACS

Jennifer Swallows Metropolitan Nashville Airport Authority Tad Irvin Premier Parking Lance Hale Vanderbilt University Tracy Owens Vanderbilt University

BECOME A FOSTER PARENT &

CHANGE A LIFE MONROEHARDING.ORG 615.298.5573 fostercare@monroeharding.org

IPI STAFF & ONSITE CONTACTS IPI STAFF Shawn Conrad, CAE Chief Executive Officer conrad@parking.org

Monica Arpino Special Projects Coordinator arpino@parking.org

Rachel Yoka, CAPP, LEED AP BD+C Vice President, Program Development yoka@parking.org

Jill Baker Events & Logistics Coordinator baker@parking.org

Bonnie L. Watts, CEM Vice President, Sales watts@parking.org

Cindy Campbell Senior Training & Development Specialist campbell@parking.org

Kathleen Federici, M.Ed. Director, Professional Development federici@parking.org

Lauri Chudoba Professional Development Administrator chudoba@parking.org Jean Miller Executive Assistant miller@parking.org

Kim Fernandez Editor, The Parking Professional fernandez@parking.org

Ellen Regan Marketing & Communications Specialist regan@parking.org

Michelle W. Jones, CMP Director, Convention & Meeting Services mjones@parking.org

Denny Smith, Ph.D. Certification Specialist dsmith@parking.org

Faith Altman Finance Administrator altman@parking.org

Helen Sullivan, APR, Fellow PRSA Communications Counsel sullivan@parking.org

Tina Altman Member Services Manager taltman@parking.org

CONFERENCE STAFF Jilien Harvey eShow Onsite Registration Manager Blake Hobbs, CMP Experient, A Maritz Travel Company Meeting & Event Manager

Steve Holst Global Experience Specialists (GES) Official Show Decorator

Tom Sterner Production Resource Group (PRG) Account Executive

John Kreis John Kreis Photography Conference Photographer Download the App! Look for IPI2016

STRATEGIC PARTNERSamanomcgann.com & SPONSORS RECOGNITION STRATEGIC PARTNERS RECOGNITION

Our appreciation goes to these companies who have partnered with IPI as a commitment to the parking industry and your overall experience here at the 2016 IPI Conference & Expo.

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SPONSORS RECOGNITION

A special thank you to Amano the following conference sponsors: Security

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THE IPI PARKING BUYERS GUIDE HELPS YOU REACH 5000+ CUSTOMERS WITH A ONE-TWO INSIDE:

Consultan ts Directory Easy-To-U se “Serv ices” Comparis Geographion Grid & cal Index Consultan ts Listings

PARKING

YOUR ONE -STOP FOR SUP SOURCE PLIERS OF PARKIN G-RELA TED PRODUC TS AND SERVICE S

BUYERS GU ID

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The 2016 IPI Parking Buyers Guide & Consultant Directory — a guaranteed “WOW” to your sales efforts! • More than 300 diverse categories to place your listings, the IPI’s Parking Buyer’s Guide, in both print and online, has taken the guess work out of trying to find your next lead and customer. • Stand out among the competition by upgrading your listings to “green and sustainable” status; leverage this trend in parking. • Multiple packages and price points available, from simple listings, to listing upgrades, to larger, more prominent advertorial. Stay in budget or spend a little more to maximize your exposure and marketing dollar.

Your sales leads will BOOM – Advertise by May 20, 2016 Contact us at: 571.699.3011 or

IPIBuyersGuide@parking.org

WILLIAM M VOIGT CAPP CLASSIC GOLF TOURNAMENT A Legacy Remembered The International Parking Institute is proud to rename its golf tournament the â&#x20AC;&#x153;William M. Voigt CAPP Classicâ&#x20AC;? in support of its CAPP program. Bill Voigt was the director of the Birmingham Parking Authority for many years. Last March after a hard fought fight with cancer Bill passed away. He served IPI as a two-time President of The Institutional and Municipal Parking Congress (IMPC) and was a driving force behind our move to an Institute. Bill led the IPI Education Committee working with the University of Virginia in developing the CAPP program. He along with others had the vision to realize what a parking professional encompasses and the importance of industry and managerial knowledge to achieve that. Bill was instrumental in changing our culture to one of established professional standards of excellence, especially among newer people managing parking operations and directing parking organizations.

GOLD GOLF SPONSORS

SILVER GOLF SPONSORS

Our Strategic Partners

WILLIAM M VOIGT CAPP CLASSIC GOLF TOURNAMENT Awards Luncheon Sponsors Linebarger Goggan Blair & Sampson, LLP..............................Booth 603 TIBA Parking Systems....................Booth 1821

Golf Raffle Sponsors Carl Walker, Inc.............................Booth 315 DESMAN.......................................Booth 512 Duncan Solutions, Inc.....................Booth 305 Groome Transportation............................ N/A HUB Parking Technology...............Booth 1621 IPS Group, Inc.............................Booth 2001 ITR of Georgia, Inc.................................. N/A MobileNOW!...............................Booth 2101 Parkmobile USA, Inc.....................Booth 1723 Passio Technologies, a member of the Solstice Transp. Group........Booth 706 T2 Systems, Inc............................Booth 1601

THP Limited, Inc.............................Booth 501 TransCore, Inc................................Booth 410 Walker Parking Consultants.............Booth 811 Walker Parking Consultantsâ&#x20AC;&#x201D;Boston....Booth 811 Weldon, Williams & Lick, Inc.........Booth 1604

Friend of Parking Profession (FOPP) TIBA Parking Systems....................Booth 1821

Closest to the Pin Sponsors TIBA Parking Systems....................Booth 1821 Paylock IPT LLC............................Booth 1801

Longest Drive Sponsor TIBA Parking Systems....................Booth 1821

Cigar Donation Sponsor Mirus Financial Partners........................... N/A

At the center of your downtown experience

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NASHVILLE INFORMATION

Put on your boots! Nashville is the heart and soul of the country music industry and people here are proud of it. Nashville is a vibrant, thriving city that is a blend of old and new. The downtown area features a diverse assortment of entertainment, dining, cultural, and architectural attractions. The Broadway and 2nd Avenue areas feature entertainment venues, night clubs, and an assortment of restaurants. North of Broadway lies Nashville’s central business district, Legislative Plaza, Capitol Hill, and the Tennessee Bicentennial Mall. Cultural and architectural attractions can be found throughout the city. Spring is a very pleasant and mild time to visit Tennessee as temperatures start hitting 70 degrees. There couldn’t be a better time to be here for IPI’s annual Conference! Don’t forget that Nashville is world-famous as a hotspot for all types of music, not just country. Local attractions include the Ryman Auditorium, Grand Ole Opry, Country Music Hall of Fame, Nashville Zoo at Grassmere, Belmont Mansion, Belle Meade Plantation,

Cheekwood Botanical Garden & Museum of Art, Opry Mills, and so much more! Here are just a sampling of sites and apps you can access to make the most of your time in Nashville. You can also contact the hotel concierge to purchase tickets, schedule reservations and tee times, and handle personal requests. For details, call 615.871.6169, or from your hotel room dial ext. 16169.

Local transportation options include Checker Cab, Nashvegas Cab, Uber, and Lyft:

DOWNTOWN MAP

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2015 IPI YEAR IN REVIEW 2015 WAS A TRANSFORMATIVE YEAR for the International Parking Institute (IPI), its members, and the parking community. As the largest association of parking professionals, IPI is focused on supporting the industry’s growth and the critical role parking plays around the world. Parking professionals know their jobs are about much more than a place to leave a car—they’re about community and quality of life, technology and transportation, sustainability, and mobility. Take a look back on highlights from the past year in order to look ahead.

SETTING THE STANDARD

IPI introduced the Accredited Parking Organization (APO), a landmark program that recognizes best practices in responsible parking management and operations, customer service, safety and security, and professional development. Five parking organizations achieved APO status in 2015. Seven parking facilities became the ﬁrst in the U.S. to achieve Green Garage Certiﬁcation. Launched in 2014, the sustainability standard marks a milestone for the parking industry and profession.

FROM ROOKIE TO PRO

IPI’s Young Professionals in Parking (YPIP) hit the ground running to engage and promote the next generation of parking leaders. A new series of YPIP Hot Spot events kicked off last October in Denver, Colo., and has traveled across the U.S. to offer education and young professionals networking. 2015 was the first year IPI formally honored career-long service and leadership. The IPI Lifetime Achievement Award recognizes seasoned parking professionals for their extraordinary contributions to parking. Five industry veterans were honored at the 2015 IPI Conference & Expo.

NO “CAPP” TO YOUR POTENTIAL IPI introduced CAPP Connections, a dedicated LinkedIn group for current, active CAPPs to discuss news and share job postings.

The association also created a searchable, online CAPP Registry. The directory helps connect CAPP holders and reinforces the credential as a respected industry standard.

CUSTOMIZED OPPORTUNITIES

IPI expanded its education offerings with onsite training and development programs. Cindy Campbell, past chair of the IPI Board of Directors, joined IPI staff in May 2015 to take several new training modules into the ﬁeld. Parking technology innovators vied for a chance at fame and fortune in the IPI Park TankSM competition. Modeled after the popular reality TV show, “Shark Tank,” the program gives entrepreneurs a platform to ﬂoat their cuttingedge products and services before a panel of expert judges.

2015 IPI YEAR IN REVIEW A LIBRARY CATERED TO YOU

The 2015 Emerging Trends in Parking explores where the industry stands on important issues, such as zoning minimums, ADA parking abuse, sustainability, and parking as a career. The annual survey revealed the single-biggest societal influence on parking is a desire for more livable, walkable communities. With new technology comes new terms and definitions— and questions about those terms. What’s What in Parking Technology: A Glossary of Parking Technology Terms explains nearly 100 terms, from Access Control to Waiting List. IPI also developed an online interactive version to help ensure members are never at a loss for the right word. The 2015 IPI Parking Buyers Guide and Consultants Directory is the “Yellow Pages” for the industry. The directory— available in print, PDF, and online—includes more than 90 pages of products and services. Looking to go green? IPI’s groundbreaking book, Sustainable Parking Design & Management: A Practitioner’s Handbook, covers sustainable parking theory, realworld case studies, best practices, alternative energy sources, green materials, technologies, and lighting. Merchants of all kinds were fully immersed in the process of migrating to EMV chip-based payments. IPI and the Smart Card Alliance partnered to prepare guidance and recommendations specifically for the parking industry in the white paper, EMV and Parking.

PROACTIVE TOOLS

Parking and transportation professionals typically stand front and center when emergencies arise, whether a vehicle ﬁre in an underground garage, an act of Mother Nature, or criminal activity. IPI’s Emergency Preparedness Manual is a free tool that offers guidance for developing an emergency response plan.

IPI IN THE NEWS

IPI brings the parking industry together to advance the profession in many ways, including positive and informative news media coverage. Through IPI’s Parking Matters® program this year, IPI members provided dozens of interviews and expert analyses to consumer and trade publications.

Highlights of 2015 Media Coverage: 1. How to Win Black Friday, U.S. News & World Report 2. Secrets to Scoring a Plum Parking Spot, The Wall Street Journal Market Watch 3. 7 Garages Become First in U.S to Achieve Certiﬁcation, Bloomberg Business 4. What’s Trending: Green Garages on Campus, University Business 5. The Greening of the Parking Industry, Green Building Journal 6. Seven Parking Garages You and Your Car Will Love, Livability.com 7. Everyday Items That Refuse to Die, Kiplinger 8. Your Parking Space is About to Get a Lot Smarter, Las Vegas Review Journal 9. A Driving Force for Sustainability: Green Parking Facilities Gain Traction, BOMA Magazine 10. Seven Super Cool Parking Facilities, Public Works

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2015 IPI YEAR IN REVIEW ALL OVER THE MAP

Global Parking Association Leaders (GPALs), established by IPI as a group of international parking leaders from 21 countries, met in Berlin, Germany in 2015. GPALs provides a forum for parking associations to share information with their international counterparts. IPI’s ambassadors crossed the globe, talking about why Parking Matters® in the United Kingdom, Italy, Norway, Finland, Netherlands, Mexico, Chile, Brazil, United Arab Emirates, and Canada.

Participants from ﬁve countries joined IPI in Santiago, Chile in October for the ﬁfth annual International Parking Conference & Expo. IPI introduced Mexico’s new parking association—and IPI affiliate—Asociación Mexicana de Estacionamiento (AMDE) to the parking community. Membership in AMDE includes dual membership with IPI.

YOUR PARKING SPECIALIST F O R OV ER 33 Y E A R S!

Offices Nationwide | carlwalker.com 20

ON THE HORIZON FOR IPI IPI is always striving to advance the parking profession. Through partnerships, publications, trainings, and new resources, we offer compelling ongoing programs as well as relevant resources on industry topics and trends. Here’s a shortlist of what we are working on for you: You have a new website at parking.org. The heart of the new site is a searchable database (your Resource Center) of industry publications, blogs, articles, and events. Search by keyword or topic. IPI’s website will continue to evolve—check back often for new content. Make parking.org a favorite, or better yet, your home page. The APO Program has a second edition of the manual and matrix, ready for you to download. Offering a streamlined, integrated approach, the program offers a comprehensive approach to industry excellence. Are you (and your organization) up for the challenge? Check it out at parking.org/apo. IPI’s Next International Stop? São Paulo, Brazil IPI will host an International Parking Conference in São Paulo, Brazil on October 5, 2016. The sixth year dedicated to Latin America, this conference will be held in conjunction with the Abrapark conference on October 4, and both will be held concurrently with the Expo Parking show October 4–6. Abrapark’s content will focus on national parking issues facing Brazil, while the IPI content will focus on more global issues of parking, transportation demand management (TDM), technology, etc. Sample exam questions are the best way to prep for a test. IPI knows that, so we developed the Resource Guide for CAPP applicants. This invaluable new publication comes with an online sample test to simulate the exam experience. Now go get some letters! Learn more at parking.org/capp.

Sustainability in parking is on the rise! Green Garage Certification (GGC), now known as ParkSmart, has become the industry standard for sustainability in parking. ParkSmart is administered by the Green Business Certification, Inc. (GBCI) to promote the standard worldwide. The new brand is designed to take the program to a whole new level. Now is the perfect time to certify your facilities. Stop by the GBCI booth #1301 to learn more. It may seem like alphabet soup, but stop to read the letters. IPI is now an approved USGBC Education Provider. That means that IPI will provide educational courses that offer GBCI credits—the credits needed for all LEED professionals to renew their certifications. Have you taken the LEEP yet? State-of-the art lighting technologies pay for themselves quickly by cutting energy and maintenance costs up to 90 percent. The Lighting Energy Efficiency in Parking (LEEP) Campaign offers free guidance and recognition to facility owners interested in implementing energy efficient lighting solutions in their parking facilities. Joining the LEEP Campaign will provide you with access to tools and expertise to lower your facility’s operating costs. Join today at no cost—this year participants will be recognized at GreenBuild, October 5–7, 2016 in Los Angeles.

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GENERAL CONFERENCE INFORMATION HOW TO USE THIS GUIDE

Planning your time at the IPI Conference & Expo, from educational sessions to committee meetings to visiting with exhibitors to social events, is easy. We’ve broken this guide into sections and provided a table of contents to help you navigate your way through all the information. As always, please visit the IPI Registration area if you have questions, and one of our staff or a Host Committee member will be happy to assist you. Download the IPI2016 app from the Apple Store or Google Play.

For Apple

For Android

ATTENDEE LOUNGE & WI-FI HOTSPOT

Charging Stations proudly cosponsored by CAME Americas Automation, LLC & Linebarger Goggan Blair & Sampson, LLP

Location: Level 0—Ryman Exhibit Hall We’re going to keep you busy but we know your work from the office doesn’t stop. If you need a spot to rest, charge your devices, connect to Wi-Fi, and network with other attendees, please feel free to use this location during these hours: Wednesday, May 18...... 11:30 a.m.–5:30 p.m. Thursday, May 19.......... 11:45 a.m.–5:45 p.m. Friday, May 20................ 9:30 a.m.–2:00 p.m. Network: IPI2016 PW: ThanksAmano

EVENT LOCATIONS

All education sessions are held at the Gaylord Opryland Resort & Convention Center— unless otherwise stated. IPI registration counters can be found immediately outside the Tennessee Ballroom on Level 2. General Sessions will be held in the Tennessee Ballroom on the second level of the Convention Center. Many of the property activities will depart from the Presidential Portico unless otherwise stated. Look for IPI Conference & Expo signage, volunteers or our team throughout the facility to help you locate Conference activities. See Page 184 of this guide for a larger map of the facility.

REGISTRATION HOURS

The main registration desk is located in the Tennessee Section—Level 2 of the Convention Center just outside of the Tennessee Ballroom. Upon picking up your registration materials, you will be given several tickets based upon your registration to exchange at the Host Committee Desk or the Ticket Exchange Counter. Depending on your registration package, you may need to exchange for event tickets or special wrist bands that will allow you access to specific events. Below is the schedule for the registration desk, host committee desk and ticket exchange counter:

Main Registration Desk Monday, May 16.......... 12:00 noon–6:00 p.m. Tuesday, May 17............. 7:00 a.m.–6:00 p.m. Wednesday, May 18........ 8:00 a.m.–8:00 p.m. Thursday, May 19............ 8:00 a.m.–4:30 p.m. Friday, May 20................ 8:00 a.m.–2:00 p.m.

GENERAL CONFERENCE INFORMATION Ticket Exchange Counter

Not sure who’s new?

Tuesday, May 17............. 8:00 a.m.–5:00 p.m.

Rest assured you’ll be able to easily spot other First Time Attendees from the “newbie/bee” stickers on their badges. Make sure to grab one for yourself at the ribbon bar near registration!

Wednesday, May 18........ 8:00 a.m.–1:00 p.m. 2:00 p.m.–7:00 p.m. Thursday, May 19............ 8:00 a.m.–1:45 p.m. 2:45 p.m.–6:15 p.m.

Host Committee Desk Tuesday, May 17............. 7:00 a.m.–6:00 p.m. Wednesday, May 18........ 8:00 a.m.–8:00 p.m. Thursday, May 19............ 8:00 a.m.–4:30 p.m. Friday, May 20................ 8:00 a.m.–2:00 p.m.

BADGES/TICKETS

Every Conference attendee, including spouses/companions must wear an official 2016 IPI Conference & Expo badge/lanyard to gain entry to exhibits, educational sessions, coffee services, and IPI-related functions. Badges are not transferable and must be worn at all times on the exhibit floor. Misuse may result in confiscation. The replacement fee for a lost badge is $10.00. Several of the special/ optional events will also require tickets or wrist bands for admission. Security will not admit individuals without badges and the proper lanyards—no exceptions. Badges are encoded with identifying information that may be used in special readers located in exhibit booths. Badge lanyards are also color coded: NAVY: Attendee (IPI Member) Attendee (Non-Member)

CENTRAL PERKS Proudly sponsored by Amano McGann, Inc.

Location: In the Attendee Lounge on Level 0— Ryman Exhibit Hall Whether you’re a firsttimer or need assistance in navigating the show, stop by Central Perks during these times and grab a cup of coffee and connect: Wednesday, May 18 8:00 a.m.–9:00 a.m. Thursday, May 19 8:00 a.m.–9:00 a.m. Friday, May 20 8:30 a.m.–9:30 a.m.

HOST COMMITTEE & CHARITY PARTNER

Our sponsors, Premier Parking, Digital Printing Systems and Passport would officially like to welcome you to Nashville with a sweet surprise! Be sure to take your ticket for exchange to the Host Committee desk. Limited availability.

RED: Exhibitor Personnel Special ribbons are also attached to recognize our Board of Directors, Committee Members, Speakers, Facilitators, Partners, Sponsors plus many more. Don’t be left out –stop by the ribbon bar and pick up your special personality ribbons to add to your badge too! Download the App! Look for IPI2016

GENERAL CONFERENCE INFORMATION Five Gift Baskets Valued Over $500 Each—One Could Be Yours!

The 2016 Nashville Host Committee selected Monroe Harding, a foster care program in Nashville, as this year’s charity partner. For over 120 years, Monroe Harding has had a singular mission: changing young people’s lives. They provide the basics: food, clothing and shelter and then they go beyond that and provide foster homes, group living, mentoring, relationship-building skills, safety and structure, encouragement, spiritual formation, life skills training, education, job placement, and more. Stop by the Host Committee desk to donate towards a good cause. Each dollar you donate increases your odds of winning. One winner will be drawn during each block of expo hall hours. You could be the next lucky winner while contributing to a young person’s life!

TDOT TMC FACILITY TOUR

Tuesday, May 17........... 9:30 a.m.–12:30 p.m. Attendees will get a behind the scenes look at the TDOT’s Nashville Traffic Management Center and how ITS is optimizing transportation and safety mobility on Tennessee’s roadways. Tour departs from the Presidential Portico near the IPI registration desk. Wear comfortable attire, including walking shoes.

EXHIBIT HALL

Located in the Ryman Exhibit Halls B4–B6 & Ryman Hall C1. These halls are connected and accessed through the same entrance point for all attendees and exhibitors. IPI’s Expo comprises the largest display of parking products and services ever assembled. A record number of manufacturers and suppliers from all over the world have come to provide you with new technology to enhance your organizations and streamline operations. Visit the online “Virtual Booth” for a more descriptive narrative on each exhibiting company via the conference website or the app, found in the Apple Store or Google Play. Wednesday, May 18...... 12:30 p.m.–4:30 p.m. includes luncheon Wednesday, May 18....... 5:30 p.m.–7:00 p.m. includes reception Thursday, May 19.......... 12:45 p.m.–4:45 p.m. includes luncheon Friday, May 20.............. 11:00 a.m.–2:00 p.m. includes luncheon

Product Locator(s) Looking for specific products or services but don’t know which companies to visit or the easiest way to locate them on the floor? Use our mobile app to access the interactive features to search by product or service.

Looking for sustainable products, services or strategies? Make sure to plan a special visit to our recognized Green Star Exhibitors on the show floor who support the objectives of IPI’s Sustainability Framework and the Green Garage Certification Standard, now known as ParkSmart. They have made a commitment to sustainability, offering strategies, services, products, or technologies to assist your organization in achieving sustainability goals.

GENERAL CONFERENCE INFORMATION TECHTalks On The Show Floor If you’re looking for real insight with an emphasis on technology, join a TECHTalk on the show floor. Presenters will deliver 45 minute talks on focused topics to help you get a better understanding of available technology, how best to implement and where the future of technology is heading. Check out page 66 to see the full lineup and schedule for Wednesday, May 18–Friday, May 20.

Exhibit Hall Giveaways & Drawings Ready to have a great time while visiting our exhibitors? E Get your EXPO-opoly Z I R P DRAW board and visit each of our sponsors, turn in your completed board at the IPI Member Services Center before Friday, May 20 at 12:00 p.m. and you could win TWO tickets to the 2016 Country Music Awards plus hotel and the runner up will take home $500 cash. See page 145 for more details. Drawing for Amazon Echo—courtesy of The Parking Professional—Booth #1300 Stop by and meet our Editor, Kim Fernandez and complete a short survey for a chance to win an Amazon Echo.

EDUCATIONAL SESSION ATTENDANCE Fully registered delegates, daily registrants, and exhibitors have unlimited access to all educational sessions. Expo Hall-only passes do not permit access to educational sessions. Please upgrade your registration if you wish to have access to this portion of the conference.

Track Education One of the foremost benefits of attending the IPI Conference & Expo is its educational programming. For your convenience, we have color coded our signage and event programming and provided an agenda view by track beginning on page 76. Use the key provided here or on the agenda pages to determine and customize your education this week by track. Finance & Auditing Mobility & Alternative Transportation Personal Development Planning, Design, & Construction Technology & Innovation

Stop by the IPI Member Services Center Booth #1300 Learn more about IPI’s onsite training opportunities and take home a free “Keep Calm & Train On” shirt with your scheduled consultation.

IGNITE Session

Be sure to check out the prize announcement screens at the entrance to the hall for exciting drawings, promotions, and giveaways at some of our vendors’ booths!

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GENERAL CONFERENCE INFORMATION Shoptalks

Session Handouts

Ever wonder what other organizations like yours are doing to solve X or Y? We’re here to help facilitate those connections with your peers in our Shoptalks. Each session has a moderator who will keep the discussion on target; other than that, it’s an open forum to discuss challenges, solutions, and successes with your peers. Be sure to attend one— we’re confident you will not be disappointed.

If a speaker has handouts as part of their presentation, you will be able to access them from the mobile app by selecting the session from the schedule. If you do not see the handouts available in the app or at the Attendee Service Center, please contact Jean Miller at miller@parking.org or 571.699.3011 ext 1000.

Industry Segment Focused Tuesday, May 17............. 2:00 p.m.–4:00 p.m. Held in the Attendee Lounge located on Level 0—Ryman Exhibit Hall ■■

Airport Operations

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Hospital/Medical Operations

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Municipal Operations

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University/Campus Operations

Continuing Education Credits/Points Attending has its rewards! IPI is now the only ANSI/ IACET accredited education provider in the industry. This means more valuable education with professional development recognition for our attendees. Attend the education sessions at the 2016 International Parking Institute Conference & Expo and earn up to 9 CAPP points towards certification or recertification. Additional CEU and CAPP Point credits can be earned by attending the Pre-Conference Trainings: Green Garage Assessor Training, APO Site Reviewer Training, University of Virginia Business Management and the Behind the Fine Print: A Blueprint to Parking Management, Operations, and Regulations.

Session Feedback In support of our sustainability efforts and to capture session attendance in a more efficient manner, please participate in providing feedback through the mobile app. There you will find a brief survey for each session that will capture your thoughts and attendance. Providing feedback can earn you points in the mobile app.

Cell Phones/Devices As a courtesy to presenters and other participants, please set cell phones to silent/ vibrate mode during sessions.

GET ENGAGED & WIN PRIZES!

The IPI Conference is jampacked with education, networking and more technology under one roof than you will find anywhere else. We want to make sure you’re getting the most of your experience here so we’re going to reward you for your participation. Get involved in one or all of these activities for a chance at some amazing prizes!

GENERAL CONFERENCE INFORMATION GETFit Challenge—WIN A GETFit SWAG BAG WORTH OVER $500 Studies show that walking is not only a great way to exercise and boost energy, but it also relieves stress and enhances mental wellbeing. Join us as we challenge attendees to stay active this week with our first-ever GETFit Challenge. Starting May 17—sync your device to our leaderboard (found on the IPI2016 mobile app) and let the competition begin. The individual hitting the most steps by Friday, May 20 at 1:00 p.m. will win a GETFit Swag bag worth $500. Winner will be announced in the Expo Hall at the IPI Member Services Center at 1:45 p.m. Compatible devices: Fitbit, Jawbone, Garmin, Misfit, Withings, an iPhone 5s (or newer) or Apple Watch Health app, or download the Moves app or Fitbit Mobile Tracker app on your mobile phone (Android/iPhone). Here’s how to participate: Step #1: Setup Your Fitness Tracker Get your fitness tracker and make sure your device is working properly. Be sure to sync your device daily to ensure accurate reporting on this leaderboard.

EXPO-OPOLY—WIN TICKETS TO THE 2016 CMA’s W/ HOTEL STAY OR $500 CASH One lucky attendee this week will be coming back to Nashville for the 2016 Country Music Awards or walking away with $500 cash. Grab your Expo-opoly board and visit each of the sponsors (18 in total) and have them stamp your game board, complete the back side survey (be sure to include your name and organization info on the front) and drop off at the IPI Member Services Center before Friday, May 20 at noon. Drawing will be held same day at 1:45 p.m. at the same location.

IPI INDECT 500: Racetrack Challenge Have a need for speed? Like the thrill of some serious competition? We’re putting the pedal to the metal with this high paced competition and awarding prizes valued over $3,000. Win iPads, Go Pro Cameras, Traxxas remote cars, X-box and PlayStation consoles and more! Join the competition daily in Booth #813—prizes awarded hourly during Expo Hall hours.

Step #2: Create and Connect a Matchup Account Create your account and connect your device by using the same email and password as your fitness tracker account. Step #3: Join the challenge Select the IPI Conference & Expo GETFit Challenge and click the Request Access button for the host to approve your participation in the challenge. Special note: In the event of a tie, a winner will be selected randomly from those who qualify. Must be present to win.

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GENERAL CONFERENCE INFORMATION DOWNLOAD THE APP & WIN 2017 CMA MUSIC FESTIVAL TICKETS

The IPI Conference & Expo mobile app is the best way to engage with fellow attendees, find exhibitors, connect with speakers, customize your schedule, and be in the know about events—right in the palm of your hand! The social feed allows you to tune into the buzz of activity and what others are talking about, plus the app has exclusive content you won’t find anywhere else. Use the app to earn points and badges towards the Leaderboard Challenge for a chance to win two tickets to the 2017 CMA Music Festival, including hotel. Download the IPI2016 app from the Apple Store or Google Play. When prompted, please allow notifications from the app.

GET SOCIAL WITH IPI 2016

Start a discussion in the Activity Feed, share photos and leave comments or tweet about the conference directly from the mobile app. Be sure to include #IPI2016 or #IPIConf in your posts.

FOOD/BEVERAGE SERVICE Generously sponsored by Walker Parking Consultants

Any time the exhibit hall is open, IPI provides several food/beverage stations located throughout the exhibit hall. Food and beverage is included with registration that includes exhibit hall access. See “Exhibit Hours” for a schedule.

DRESS CODE

The Conference dress code is business casual. Slacks and casual dresses are encouraged for wear throughout the meeting. Neckties, business suits, or other business attire is acceptable but not necessary.

NO SUITCASING

Please note that while all Conference attendees are welcome at the Expo, any attendee or exhibitor who is observed soliciting business in the aisles or other public spaces or in another company’s booth will be asked to leave immediately. Additional penalties may apply. Please report any violation you observe to show management.

LOCAL PHONE NUMBERS Nashville Convention & Visitors Corp. Phone: 615.259.4730 Toll Free: 800.657.6910 Web: visitmusiccity.com

Gaylord Opryland Resort and Convention Center Hotel Main Line: 615.889.1000 Hotel Concierge: 615.871.6169

Monroe Harding—IPI Committee Charity Project Main Line: 615.298.5573 Web: monroeharding.org

IPI Registration Desk Location: Tennessee Section—Level 2 (Outside Tennessee Ballroom) Direct: 615.458.0925 In-House Extension: 80925

GENERAL CONFERENCE INFORMATION EMERGENCY PROCEDURE INFORMATION ASSEMBLY AREA

Magnolia Entrance Circle Drive In the event that an accident or illness of someone occurs in your area, you should immediately call Security at extension 5555 by utilizing any house phone. Give Security your name, location of emergency and any details available of the accident or illness. Do not move the injured or ill person but try to make them comfortable. If possible, have someone meet the emergency responders at the door or entrance.

Opryland Hotel Emergency Number: Security Dispatch: 615.458.5555

Medical Facilities: TriStar Skyline Medical Center (6.5 miles) 3441 Dickerson Pike Nashville, TN 37207 615.769.2000 TriStar Summit Medical Center (10 miles) 5655 First Boulevard Hermitage, TN 37076 615.316.3000

BUSINESS CENTER

FedEx Office Print and Ship Center is here to offer you virtually everything to meet your business needs. Their trained team of professionals can assist you with all your critical projects.

FedEx Office Gaylord Opryland Resort & Convention Center Level 2, opposite Presidential Ballroom Hours: Monday–Sunday: 6:00 a.m.–9:00 p.m.

BAGGAGE STORAGE

IPI or any representative of IPI cannot hold or secure any personal baggage during the Conference. Luggage storage and coat check is available at the Gaylord Opryland Resort & Convention Center. Be sure to verify checkout time with the hotel’s front desk.

Pharmacies: CVS (6 miles) 1200 Gallatin Pike South Madison, TN 37115 615.868.2150 Mon-Fri 8:00 a.m.–9:00 p.m. Sat 9:00 a.m.–6:00 p.m. Sun 10:00 a.m.–6:00 p.m. Walgreens (5 miles, Open 24 Hours) 627 Gallatin Pike South Madison, TN 37115 615.865.0010

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2016 CONFERENCE HIGHLIGHTS Whether this is your first time attending the IPI Conference or you are a seasoned veteran, you have a busy but invigorating few days ahead of you. To help, we’ve spotlighted a few features you’ll want to make sure you check out! Think Green

45 Education Sessions!

Take advantage of the Green Garage Certification course Tuesday! You will be equipped with the knowledge to lead a facility through Green Garage Certification, including how to evaluate a parking facility and the process and procedures for submitting facilities for certification.

Five diverse tracks provide a broad spectrum of expertise and topics to further your knowledge in all aspects of parking and transportation. We’ve updated our tracks to include distinct focuses on Personal Development, Finance & Auditing, Technology & Innovation, Mobility & Alternative Transportation, and Planning, Design, & Construction.

APO Training? Check! Become an APO Site Reviewer and assist IPI in evaluating organizations pursuing accreditation. This training prepares and credentials new reviewers. Don’t miss this allday training on Tuesday.

Leading a Culture of Service Excellence Developing a service excellence strategy is an important part of any leader’s role. Join us at the Wednesday General Session as we kick off the conference with keynote speaker Dennis Snow, who shares his 20 years of experience with Disney and the tools he learned that highlight leadership behaviors.

Swimming with Sharks? Park Tank II Comes Alive! Back again and fashioned after the popular American TV show “Shark Tank,” IPI Park TankSM features innovations in the industry to be judged by a panel of parking experts—our “sharks”—who will award the grand prize. Join us Thursday at the General Session!

A Spin on TED Talks! Technology is driving this industry at the speed of light and it can be hard to keep up and stay on top of the latest and greatest. Join us for one or more of our TECHTalks on the show floor during Expo hours. With an incredible lineup from what auto manufacturers are doing that will change the face of parking, what to do with all that data, understanding automatic vehicle identification (AVI), and learning to love all 50 DMV’s, you’re guaranteed to walk away with more understanding on just how technology plays a role in your operation. Check out page 66 for more details.

DMV

Kermit Knows It’s Not Easy Being “Green” Many organizations are looking for ways to be more sustainable while reducing costs and effects on the environment. If you’re looking for services, strategies, or products that support your sustainability goals, we’ve made it easy to find those providers—just look for the Green Star decal on the floor in front of their exhibit space or check out the map on page 149.

2016 CONFERENCE HIGHLIGHTS Central Perks

Hop on the Bus, Gus!

If you’re a first-timer, you might have a lot of questions or just need to connect with those who can provide some assistance. Join us each morning at Central Perks for a cup of coffee and we’ll connect you to individuals who can help navigate the show or even your career. Check the full schedule for date/time availability.

Get a bird’s eye view on this facility tour Tuesday of Nashville’s Traffic Management Center, including how they are optimizing transportation safety and mobility on roadways, monitoring traffic flow, and communicating messaging to drivers. Limited space available.

Attendee Lounge & Wi-Fi Hot Spot Looking for a quiet spot for some one-on-one or to connect with those back in the office? We’ve got you covered! Stop by the Attendee Lounge just outside the Exhibit Hall (lower level). Wi-Fi will be available and you can charge up those devices while you catch up with other attendees.

State and Regional Association (SRA) Mixer Don’t miss our beer garden Thursday night to meet and greet with your fellow SRA members and volunteers. Want to learn more or get involved at the state and regional level? This event is designed to make that connection.

Network: IPI2016 PW: ThanksAmano

SAVE the DATE

For more information regarding attending, presenting, or exhibiting, contact Michelle Jones, CMP, at mjones@parking.org.

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2016 CONFERENCE HIGHLIGHTS Beer, Ball, and BBQ Spend Thursday night at the ballpark! Strike up a connection while having a ball with our YPIP event “Beer, Ball, & BBQ.” Nashville may be known for its musical heritage but the minor league Nashville Sounds always hit one out of the park. Come join us to connect with new and old friends.

Dig FREE Stuff—Download the Mobile App today! Don’t miss out on our daily activity feed that has exclusive content and prizes you won’t find anywhere else! Download IPI2016 from the Apple Store or Google Play and start earning points for your participation. Grand Prize: Two tickets to the 2017 CMA Music Festival plus hotel stay. Winner announced in the Expo Hall at the IPI Member Services Center #1300 on Friday, May 20 at 1:45 p.m. * The person with the highest points through mobile app activity wins. In the event of a tie, a winner will be selected at random.

Your Extra Steps This Week Could Be Worth More Than $500 The Gaylord Opryland is a massive property and we know you’re going to put in some steps while you’re here. Why not make those steps count, not only to good health but toward winning our GETFit Challenge Swag Bag, valued at more than $500! Sign up and sync with our leaderboard through the mobile app to be eligible to win!

Rock Memorabilia Worth $5,000+ and More Be sure to check out the prize announcement screens at the entrance to the Expo hall or under the Events tab on the Conference website (IPIConference.parking.org) to learn how to take home fabulous prizes including an autographed Bruce Springsteen & E Street Band Fender Strat guitar.

Win Tickets to the 2016 CMAs or Take Home $500 Cash Grab your Expo-opoly game board with your registration materials and be sure to visit exhibitors to get your board stamped. Don’t forget to stop by the IPI Member Services Center (#1300) and the State & Regional Association Booth (#1302). Then submit your completed game board before noon on Friday, May 20 for the Grand Prize drawing of two tickets to the 2016 Country Music Awards plus one-night hotel stay. Second place prize is $500 and you must be present to win.

Sneak Peek at New Orleans 2017! Don’t miss the closing General Session on Friday, May 20, 8:30 a.m.–9:45 a.m. where you’ll get a sneak peek of what’s to come at the 2017 IPI Conference & Expo in New Orleans. There might even be a special treat to take home!

Introducing Parksmart*, the world's only rating system that defines, measures and recognizes high-performing, sustainable new and existing garage facilities.

Visit Parksmart at booth 1301 to learn more. gbci.org/parksmart

*Formerly Green Garage Certification

WEDNESDAY GENERAL SESSION & KEYNOTE 9:30 a.m.–11:00 a.m. Location: Tennessee Ballroom Proudly sponsored by Carl Walker, Inc.

Please join Kim Jackson, CAPP, IPI Chair, for an entertaining kickoff to the largest parking event in the world! You’ll get a glimpse of show highlights, hear from our distinguished partners, celebrate the best of the best from our Professional Recognition Awards, and be energized from our keynote speaker. It’s a session you won’t want to miss!

WELCOME, INTRODUCTORY REMARKS, IPI AWARDS

Shawn Conrad, CAE Chief Executive Officer, IPI

Kim Jackson IPI Chair, CAPP, Princeton University

Mahesh Ramanujam Chief Operating Officer and President, GBCI

Lou Marciani, Ed. D Director, National Center for Spectator Sports Safety and Security (NCS4)

Mahesh Ramanujam As USGBC’s Chief Operating Officer and President of GBCI, Mahesh executes and supports the vision of USGBC and GBCI by bringing a passion for people, the global business case for a sustainable built environment, and a strategic operational focus to a rapidly expanding organization that is certifying more than 1.9 million square feet of LEED commercial office space every day across the globe. Mahesh will address the global and growing vision of the USGBC and how the GBCI acquisition of Green Garage Certification will affect both national and international transportation markets. Lou Marciani Dr. Lou Marciani is the Director of the National Center for Spectator Sports Safety and Security at The University of Southern Mississippi. The Center was founded in 2006 and is the country’s first academic center dedicated to spectator sports safety and security research, professional development, training and outreach. Lou will discuss NCS4’s mission, its new partnership with IPI, and how it benefits IPI’s members.

WEDNESDAY GENERAL SESSION & KEYNOTE KEYNOTE

Leading a Culture of Service Excellence Dennis Snow, Nationally Renowned Speaker, Trainer, and Consultant In today’s competitive market, developing a service excellence strategy is an important part of any leader’s role. Beyond developing the strategy, however, there is the challenge of executing the plan. It’s in the execution that service excellence strategies become a reality or simply another “flavor-of-the-month” program. Employees watch to see how committed the organization truly is to customer service and take their cues directly from their leaders. In order to effectively implement an organization-wide service excellence strategy, today’s leaders must rely on the skills of a facilitator and idea champion and must walk the talk of service excellence. Based on the leadership principles Dennis learned, lived, and taught during his 20 years with Walt Disney World, this presentation highlights specific leadership behaviors that bring a service strategy to life and describes how to “hardwire” service excellence into an organization’s culture.

Too close for comfort? Not with Park Sentry

In the close confines of parking structures where space is at a premium and structural columns limit lines of site, collisions are a reality. Park Sentry® cushions the impact of collision damage. Made of high-tech material, modular design; customizable to fit any size column or wall.

For additional information contact

Sentry Protection Products 1.216.228.3200 • info@sentrypro.com www.sentrypro.com • www.parksentry.com

Visit us at the IPI Show – Booth #413.

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THURSDAY GENERAL SESSION PARK TANKSM II

Are You Ready to Swim with the Sharks? Jump in the Park Tank! 11:00 a.m.–12:30 p.m. Location: Tennessee Ballroom Proudly sponsored by Smart Citizen Fashioned after the popular American TV show “Shark Tank,” IPI Park Tank returns as a General Session, featuring industry innovations to be judged by a panel of parking experts, including representatives from large municipalities and venture capitalists. Top-scoring ideas will receive special recognition at the 2016 IPI Conference & Expo, a postConference member emailing via the IPInsider newsletter, plus editorial coverage and free ads in The Parking Professional magazine. The best of the best will receive the grand prize of a free 10’ x 10’ exhibit booth at the 2017 IPI Conference & Expo in New Orleans, La. Special recognition will be awarded to the idea that gets the best reaction from the crowd through online polling—garnering the “People’s Choice” Award. Meet our sharks:

Maria Irshad, CAPP, MPA Assistant Director, Parking Management Division, City of Houston

David G. Onorato, CAPP Executive Director, Public Parking Authority of Pittsburgh

Christian Noske Investment Principal, BMW i Ventures

R. Graham White, III Partner, Atwater Infrastructure

amanomcgann.com

Now in concert. Amano McGann is the acclaimed leader in performance and innovation. Our latest technology and robust ensemble of products and services work in harmony to ensure improved performance, yield and customer satisfaction.

Let Amano McGann orchestrate the solutions you need for all your business challenges. Stop in and visit us in booth 1400 and we will direct you to the sweet sound of success.

Amano Security

612-331-2020 Ext. 6148

FRIDAY GENERAL SESSION AWARDS RECOGNITION CEREMONY 8:30 a.m.–9:45 a.m. Location: Tennessee Ballroom

Join your fellow parking professionals as we recognize numerous organizations and individuals for their achievements with the following awards:

Accredited Parking Organization Recognition (APO) These organizations have achieved the rigorous and comprehensive standards for excellence for best practices in responsible parking management and operations, customer service, professional development, safety, and security.

Recognition of Certified Green Garages GBCI and IPI present the parking owners and operators who have met the Certified Green Garage Standard, now administered by Green Business Certification Inc. (GBCI) and known as ParkSmart.

Parking Matters® Marketing & Communications Awards The Parking Matters Marketing & Communications Awards recognize outstanding marketing and communications programs and are meant to serve as a way to share best practices and inspire others.

Awards of Excellence (AOE) IPI Awards of Excellence winners represent the best in parking facility design and cutting-edge innovation in parking programs and operations.

CAPP Graduation Ceremony We celebrate the achievement of our 2016 CAPP graduates.

LEADING THE WAY IN PARKING GUIDANCE SYSTEMS LATEST TECHNOLOGY | Detecting, monitoring, and guiding vehicles efﬁ ciently to available parking CUSTOMIZABLE | Meeting any application or customer requirement WIRELESS COMMUNICATION | Eliminating the need for extensive cabling, thereby reducing cost GLOBAL SUPPLIER | With over 250 installations Stop by booth #925 to check out how we can help solve all of your parking problems! www.q-free.com Sales.usa@q-free.com

NETWORKING & SOCIAL EVENTS

Some of the best connections you’ll make with parking colleagues will take place outside the classroom or Expo hall. You’ll find the IPI Conference is just the right mix of education, technology and engagement that provides you with a maximum return on your investment— plus lasting memories and new connections that will impact your career and personal life. Whether it’s your first time or you’re a seasoned attendee, we’ve created opportunities to break the ice and connect from the moment you land in Nashville. All you have to do is show up and be ready for some fun!

OPTIONAL NETWORKING ACTIVITIES

Annual 5K Fun Run Proudly sponsored by Linebarger Goggan Blair & Sampson, LLP

Various departure times/locations. Review below for further details.

Staging/Departure Time: 6:00 a.m. Return: 8:00 a.m. Staging Location: Outside of Presidential Portico (near IPI registration)

Tuesday, May 17 6:00 a.m.–2:00 p.m.

We are often drawn to people with common passions. What better way to kick off the conference, get the blood pumpin’ and the brain waves open than with fresh air and activities that engage you while getting to know people with similar passions? If you signed up for an event when you registered, you’ll want to dress appropriately for your activity and arrive at least 15 minutes prior to staging/departure time at the location noted:

IPI’s 5K Fun Run/Walk is the perfect early morning networking event to get the blood pumpin’ and enjoy some healthy competition with friends! Join your peers and colleagues in a fun 5K race. Net proceeds from registration funds benefit the CAPP Scholarship fund.

NETWORKING & SOCIAL EVENTS Annual William M. Voigt CAPP Classic Golf Tournament Departure Time: 6:00 a.m. Return: 2:00 p.m. Location: Gaylord Springs Golf Links

Music in Music City! Staging/Departure Time: 8:30 a.m. Return: 1:00 p.m. Staging Location: Outside of Presidential Portico (near IPI registration)

Time to tee up for some healthy competition on the links and the chance to win fabulous prizes donated by our sponsors. Tournament transportation is provided along with a breakfast at the course upon arrival, beverage carts throughout the day; wrapping up with an awards luncheon. Golfers to stage at the Cascades Lobby at the Gaylord Opryland for a 6:00 a.m. departure.

Visit three of the most iconic stops in Music City! First up, the Country Music Hall of Fame, followed by a personally guided tour through the world-famous historic RCA Studio B. Finish at the Ryman Auditorium; best known to some, as the Grand Ole Opry from 1943 to 1974.

Segway Tour in the Heart of Music City Staging/Departure Time: 8:30 a.m. Return: 12:00 p.m. Staging Location: Outside of Presidential Portico (near IPI registration) In the heart of Music City USA, Segway of Nashville Tours gives you the most unique and relaxing way to enjoy downtown Nashville covering such landmarks as the Schermerhorn Symphony Center, Country Music Hall of Fame, Bridgestone Arena, Fort Nashborough, Bicentennial Mall, Farmer’s Market, and the Tennessee State Capitol. We’ll even cover some areas that most tours can’t get to, because you’re on your very own Segway! Nashville: Behind the Scenes Departure Time: 8:30 a.m. Return: 12:30 p.m. Staging Location: Outside of Presidential Portico (near IPI registration) Since its premiere in the fall of 2012, “Nashville” has kept fans entertained every Wednesday night on ABC. Experience the famous Bluebird Café, the Ryman Auditorium, the Parthenon and a variety of other spots loved by locals, visited by many.

Facility Tour: TDOT Traffic Management Center (TMC) Staging/Departure Time: 9:30 a.m. Return: 12:00 p.m. Staging Location: Outside of Presidential Portico (near IPI registration) Attendees will get a behind the scenes look at the TDOT’s Nashville Traffic Management Center. The TMC relies on ITS to optimize transportation safety and mobility on the Tennessee’s roadways. TDOT’s intelligent Transportation System, called TDOT SmartWay, uses live video cameras to monitor highways from Traffic Management Centers, sensors to gauge traffic flow and large electronic message boards to provide urgent traffic notices and safety messages to drivers. Historical Downtown Nashville Tour Staging/Departure Time: 9:30 a.m. Return: 1:30 p.m. Staging Location: Outside of Presidential Portico (near IPI registration) In between stops at the Tennessee State Museum and the Bicentennial Capitol Mall State Park, you will be transported through downtown Nashville with a narrated tour on its unique history. Sites include Fort Nashboro—Riverfront Park, Printer’s Alley, and the famous honky-tonks on Broadway.

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NETWORKING & SOCIAL EVENTS OPENING WELCOME EVENT: TASTES (& SOUNDS) OF NASHVILLE Tuesday, May 17 5:30 p.m.–9:30 p.m.

Part 1: Tastes of Nashville Start Time: 5:30 p.m. End Time: 7:00 p.m. Location: Grand Ole Opry Plaza (just outside the Grand Ole Opry House) Transportation: Walking. Limited shuttle buses departing from Presidential Portico While Nashville has long been known for its expansive music scene, the talent and creativity of its culinary scene has recently put Nashville on the map. Nashville’s creative spirit has certainly infiltrated into its kitchens, turning them into the chef’s studio. Join us as we kick off the IPI 2016 Conference & Expo, just steps away from the doors of the iconic Grand Ole Opry stage for a

taste of Nashville and an opportunity to network with friends, new and old! Special Note: All Exhibit personnel, Tuesday Only and fully registered delegates are invited to this event. You must exchange your ticket received when you picked up your registration materials at Ticket Exchange Counter for a wrist band for access to this event.

Part 2: Sounds of Nashville Start Time: 7:00 p.m. End Time: 9:30 p.m. Location: Grand Ole Opry House Transportation: Walking. Limited shuttle buses will be available for returns to hotel from Grand Ole Opry House after show. It’s been called the “home of American music” and “country’s most famous stage.” Every year, hundreds of thousands of people make pilgrimages across town or around the world to the Grand Ole Opry to see the show that

INFORM. GUIDE. SIMPLIFY.

› Inform customers of prices and facility locations › Guide vehicles to open spots and through exit plazas, reducing congestion › Simplify the experience and attract repeat business

800-833-3157 DAKTRONICS.COM/PARKING

NETWORKING & SOCIAL EVENTS made country music famous. Don’t stop the fun and join us for a dynamic line-up of new stars, superstars, and legends of country music in this special performance.

YOUNG PROFESSIONALS IN PARKING (YPIP): BEER, BALL & BBQ

Special Note: This is a ticketed event and is only included with full registrations and/or Tuesday Only registrations. All others would have had to purchase this separately prior to arriving onsite.

Staging/Departure Time: 6:00 p.m. End Time: 10:30 p.m. Location: First Tennessee Park, Downtown Nashville

FIRST-TIMER WELCOME ORIENTATION Wednesday, May 18 8:00 a.m.–9:00 a.m.

Location: Attendee Lounge (Level 0—Ryman Exhibit Hall) This social orientation session, exclusively for first-time attendees, will guide you through the Conference program and connect you with new and longtime members. The session includes highlights of the Conference, tips for networking at social events and suggestions for how to tackle the Expo hall. New this year—a fun, speed-networking activity to jumpstart your conference connections! There will be an open forum to answer your questions.

GPALs & INTERNATIONAL MIXER/RECEPTION Wednesday, May 18 5:00 p.m.–6:00 p.m.

Special Invite to international attendees and members of GPALs All international participants are invited to attend this brief mixer that will connect you with others from nearly 36 countries around the world, as well as members of the IPI Board of Directors and staff.

Thursday, May 19 6:00 p.m.–10:30 p.m.

Transportation: Buses will depart promptly at 6:00 p.m. from the Presidential Portico (near IPI registration) Designed to provide a forum for the parking industry’s next generation for professional development, education, networking, and more, YPIP will engage and advance young parking professionals, bringing together the best and brightest young parking professionals in the parking industry. Nashville may be known for its musical heritage, but the minor league Nashville Sounds always hit one out of the park. Join us to connect with new and old friends.

STATE & REGIONAL ASSOCIATION (SRA) BEER GARDEN MIXER Thursday, May 19 6:30 p.m.–8:30 p.m.

Staging/Departure Time: 6:00 p.m. End Time: 8:30 p.m. Location: Wild Horse Saloon, Downtown Nashville Transportation: Buses will depart promptly at 6:00 p.m. from the Presidential Portico (near IPI registration) An evening to meet and greet with your fellow SRA members and volunteers. Want to learn more or get involved at the state and regional level—this event is designed to make that connection.

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NETWORKING & SOCIAL EVENTS MORE WAYS TO CONNECT Amano Security Central Perks

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Proudly sponsored by Amano McGann, Inc. Location: In the Attendee Lounge on Level 0—Ryman Exhibit Hall Whether you’re a first-timer or need assistance in navigating the show, stop by Central Perks and grab a cup of coffee and connect with other attendees: Wednesday, May 18 8:00 a.m.–9:00 a.m. Thursday, May 19 8:00 a.m.–9:00 a.m.

Attendee Lounge & Wi-Fi Hotspot Charging Stations proudly co-sponsored by CAME Americas Automation, LLC & Linebarger Goggan Blair & Sampson, LLP Location: Level 0—Ryman Exhibit Hall We’re going to keep you busy, but we know your work from the office doesn’t stop. If you need a spot to rest, charge your devices and connect to Wi-Fi, and network with other attendees, please feel free to use this location during these hours: Wednesday, May 18 11:30 a.m.–5:30 p.m.

Friday, May 20 8:30 a.m.–9:30 a.m.

Thursday, May 19 11:45 a.m.–5:45 p.m. Friday, May 20 9:30 a.m.–2:00 p.m. Network: IPI2016

PW: ThanksAmano

AWARDS & RECOGNITION Throughout the Conference & Expo, we’ll recognize the following distinguished achievements and awards. Please join us in congratulating and recognizing this year’s honorees. Wednesday, May 18 9:30 a.m.–11:00 a.m.

Thursday, May 19 11:00 a.m.–12:30 p.m.

Chair & Professional Recognition Program Awards

Park Tank IISM

Welcome General Session featuring Keynote Speaker Location: Tennessee Ballroom Chair Recognition IPI is very fortunate to have so many knowledgeable, professional volunteers leading and directing our association throughout the year. Kim Jackson, CAPP, IPI Chair, has been tasked with choosing individuals to receive the Chair Recognition Awards. Professional Recognition Program Awards This annual presentation is based on nominations from you; IPI members who wish to recognize their colleagues and peers for their extraordinary talents and leadership/ service excellence. In this awards ceremony, honorees chosen for the following categories will be presented with their awards onstage: Parking Staff Member, Supervisor, Emerging Leader, Organization of the Year, James M. Hunnicutt, CAPP, Parking Professional of the Year along with the Lifetime Achievement recipient. See our winners on page 53.

General Session Location: Tennessee Ballroom Fashioned after the popular American TV show “Shark Tank,” IPI Park TankSM returns to feature innovations in the industry to be judged by a panel of parking experts, including representatives from large municipalities and venture capitalists. Presenters will have a limited time to pitch their break-out ideas to a panel of expert judges! The grand prize winner will receive special recognition at the 2016 IPI Conference & Expo, a whole host of benefits, and the grand prize of a free 10’ x 10’ exhibit booth at the 2017 IPI Conference & Expo in New Orleans, La. Special recognition will be awarded to the participants that get the best reaction from the crowd through—garnering the “People’s Choice” Award. Friday, May 20 8:30 a.m.–9:45 a.m.

Awards Recognition Ceremony General Session Location: Tennessee Ballroom Accredited Parking Organization Recognition IPI will recognize Accredited Parking Organizations (APO). These organizations have achieved the rigorous and comprehensive standards for excellence for best practices in responsible parking management and operations, customer service, professional development, safety, and security.

AWARDS & RECOGNITION Recognition of Certified Green Garages IPI and the Green Building Certification Inc. (GBCI) will recognize those parking owners and operators who have met the Certified Green Garage Standard (now known as ParkSmart). GBCI administers the ParkSmart program and will take this rigorous program to the next level and expand its impact both nationally and internationally.

CAPP Graduation Ceremony Please join us to share as we celebrate the achievement of our 2016 CAPP graduates as they’re officially presented their certification credentials. See page 58 for a complete list of our graduates. Wednesday, May 18 and Friday, May 20

Best of Show—People’s Choice Location: Ryman Exhibit Hall

Parking Matters® Marketing & Communications Awards The Parking Matters® Marketing & Communications Awards recognize outstanding marketing and communication programs and is meant to serve as a way to share best practices and inspire others. The distinctive megaphone trophy symbolizes the industry’s need to be our own best cheerleaders, spreading the word about parking’s integral role in our society. See more information on page 56. Awards of Excellence Setting standards and recognizing excellence in the industry is at the core of achieving visibility and appreciation in our communities. The IPI Awards of Excellence (AOE) competition recognizes trends in parking facility design and commends cuttingedge innovation in parking programs and operations. Be sure to view the visual meter boards with more information just outside the ballroom or see page 48 for more information on our winners.

These awards recognize the best-of-the-best among IPI Expo exhibitors. A panel of judges will look for uniqueness, effectiveness of marketing, message, and creativity. Categories include: 100–300 sq. ft.; 400–600 sq. ft.; and 800–1,000 sq. ft. and will be awarded and presented on Wednesday, May 18. In addition, attendees can get involved and select a “People’s Choice” booth from the survey on the Expo-opoly game board. One winner will be announced and presented with this unique award on the show floor during the closing ceremonies on Friday, May 20.

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AWARDS OF EXCELLENCE Every year since 1982, the IPI Awards of Excellence competition has recognized world-class examples of parking design and program innovation. Category I: Best Design of a Parking Facility with Fewer than 800 Spaces

E11 Parking Project, Abu Dhabi Parking Division, Department of Transport, Owning Agency Abu Dhabi, United Arab Emirates

Project Participants: ■■ Mohammed Al Muhairi, General Manager, Parking Division, Dept. of Transport ■■

Ahmed Al Hammadi, Project Manager, Parking Division, Dept. of Transport

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Parsons International Limited, Consultant & Mechanical Engineer

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Man Enterprise Ltd., General Contractor

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Ravindra Potwar, (Project Control) Engineer, Parking Division, Dept. of Transport

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Zwarts & Janoma Architects, Architect

Sector E11 of Abu Dhabi Island is located in the Al Danah area of the central business district. To address a severe parking shortage, a multi-story parking structure for 726 cars was built. Each level of the underground car park was designed with a different color scheme and lighting effect. This ensures clear routing and relaxed traffic which is safer for pedestrians. The car park raft slab, roof slab, and walls are reinforced for weight and load and noise control. Total Cost of Project $35 million

Category II: Best Design of a Parking Facility with 800 or More Spaces

Capital Crescent Garage (Bethesda Parking Lot District Garage 31) Montgomery County Dept. of Transportation Division of Parking Management, Owning Agency Gaithersburg, Md.

Project Participants: ■■ SK+I Architecture, Architect ■■

PN Hoffman, Developer/Partner

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Smislova, Kehnemui & Associates, Consultant

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Cagley & Associates, Structural Engineer

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Clark Construction Group, LLC, General Contractor

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Rodgers Consulting, Civil Engineer

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Walker Parking Consultants, Parking Consultant

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StonebridgeCarras, LLC, Developer/Partner

This new mixed-use structure features two residential buildings and 42,000 square feet of retail. The garage provides 984 public parking spaces and 264 privately owned residential spaces. This is contained in a four level, belowgrade parking structure. Six electric vehicle (EV) charging stations are provided. Hand-painted art glass windows that depict the history of Montgomery County add interest and aesthetics to the elevator/pay-station lobbies. Total Cost of Project $48.7 million

AWARDS OF EXCELLENCE Category II: Best Design of a Parking Facility with 800 or More Spaces

Category III: Best Design/ Implementation of a Surface Parking Lot

Florida International University Parking Garage 6 Tech Station Florida International University, Owning Agency Miami, Fla.

453 Spadina Road (Carpark 164) Green P+ Toronto Parking Authority, Owning Agency Toronto, Ontario, Canada

Project Participants: ■■ PGAL, Architect-of-Record

Project Participants: ■■ Our Cool Blue Architects Inc., Architect

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Facchina, Construction Manager

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Ross & Baruzzini, Mechanical Engineer-of-Record

Councillor Joe Mihevc, Ward 21—St. Paul’s, City of Toronto

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Terraplan Landscape Architects, Landscape Architect

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EGF Associates, Planner

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Forest Hill Village Business Improvement Area, BIA

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Across Canada Construction Ltd., Contractor

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exp Services Inc., Engineers

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Miller Legg, Civil Engineer

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Walter P Moore, Structural Engineer-of-Record

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Curtis & Rogers Design Studio, Landscaping

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HUB Parking Technology, Parking Vendor

Architectural design for this seven-level garage complex responded to multiple and diverse campus needs: greater access to parking; better access to public transportation; more options for retail and services; and a visually appealing secondary campus landmark. In addition to providing 2,100 new parking spaces, the new complex includes master planning for a future transportation hub for local and rapid-transit buses linking Florida International University to residential suburbs and express buses linking it to downtown Miami, Miami International Airport, and the Miami Intermodal Center. This complex is highly sustainable, meeting many LEED criteria. Total Cost of Project $38.2 million

Originally opened in 1987 as a 43-space surface parking lot, the Toronto Parking Authority’s Carpark 164 was redeveloped into a 58-space surface lot with a new public seating area. The renovated lot includes a bioswale and permeable pavers to facilitate sustainable stormwater management; a tree-planting layout to reduce urban heatisland effect; a planting scheme chosen for its drought tolerance and seasonal interest; multiple pedestrian connections; and public seating opportunities along the western portion of the facility. Total Cost of Project $686,000

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AWARDS OF EXCELLENCE Category IV: Innovation in a Parking Operation or Program

Category V: Best Parking Facility Rehabilitation or Restoration

Park Your Art, Miami Parking Authority, Owning Agency & Parking Vendor Miami, Fla.

Birmingham-Shuttlesworth International Airport Parking Deck Restoration/Rehabilitation Birmingham Airport Authority, Owning Agency Birmingham, Ala.

Project Participants: ■■ Beefree Media, Creative Agency

Project Participants: ■■ Carl Walker, Inc., Structural Engineer/ Restoration Engineer ■■

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Margarita Castro, Project Manager, Beefree Media

Khafra Engineering Consultants, Inc., Architect, Civil Engineer, MEP Engineer

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Margarita Rohaidy Delgado, President, MRD Consulting, Inc.

Taylor + Miree Construction, Inc., General Contractor

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Volunteer Restoration, Restoration Contractor

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Birmingham Engineering and Construction Consultants, Inc., Testing & Special Inspector

The Wynwood Arts District is home to more than 70 art galleries, retail stores, antique shops, and eclectic bars and one of the largest open-air street-art installations in the world. MPA found the opportunity to weave itself in the fabric of this community by holding a contest to coincide with Art Basel 2015. Seven winners were selected to work on the seven pay-and-display machines available throughout the Wynwood business improvement district. The pay-and-display machines were covered with an anti-graffiti lamination to protect the designs, which will remain on display until the 2016 contest. Total Cost of Project $5,500

This seven-level, 5,300-car parking structure was constructed in phases from 1971–1997. This vast restoration project addressed the entire structure, including removal/ replacement of two miles of expansion joints; 410,000 square feet of deck coating on all levels; 2 million square feet of ceiling painting; new perimeter fall protection barriers; structural repairs; and operational, aesthetic, and durability upgrades. Operational improvements collectively represented a significant portion of contract-value and added to the complexity level of the project, but addressed the central objective—to heighten the overall experience of airport patrons. Total Cost of Project $7.2 million

AWARDS OF EXCELLENCE Category VI: Award for New Sustainable Parking & Transportation Facilities Excellence

E11 Parking Project, Abu Dhabi Parking Division, Department of Transport, Owning Agency Abu Dhabi, United Arab Emirates

Project Participants: ■■ Mohammed Al Muhairi, General Manager, Parking Division, Dept. of Transport ■■

Ahmed Al Hammadi, Project Manager, Parking Division, Dept. of Transport

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Parsons International Limited, Consultant & Mechanical Engineer

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Man Enterprise Ltd., General Contractor

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Ravindra Potwar, (Project Control) Engineer, Parking Division, Dept. of Transport

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Zwarts & Janoma Architects, Architect

Category VII: Award for Architectural Achievement

Miami Design District City View Garage DACRA, Owner’s Representative & Security Specialist Miami, Fla.

Project Participants: ■■ Timothy Haahs & Associates, Inc., Engineer, Architect & Parking Consultant ■■

KVC Constructors, General Contractor & Construction Manager

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Leong Leong, Designer

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Iwamoto Scott, Designer

The City View Garage includes approximately 22,660 square feet of retail and 14,790 square feet of office space. The Leong Leong façade on the west consists of titanium-plated, stainless steel panels with thousands of sections cut and folded out to provide a 3D effect. The Iwamoto Scott façade on the east features a digitallyfabricated metal screen that features a blue and silver gradient color pattern that complements that of the surrounding Palm Court buildings. The middle portion of the south façade features a public art piece by John Baldessari, showcasing a highly technical artistic application that transforms the pixels from simple ink dots into different diameter cutouts in the steel panels, providing the tone variations needed to create an image that is ambiguous up close but which becomes gradually more visible at a distance. TimHaahs designed the north façade, which is made out of pre-cast concrete panels. Total Cost of Project $25 million

Read more about this year’s honorees in the July issue of The Parking Professional. We will begin accepting nominations for the 2017 awards on August 15, 2016 and the new deadline will be November 18, 2016. Visit parking.org/aoe or contact aoe@parking.org for more information. Download the App! Look for IPI2016

PROFESSIONAL RECOGNITION PROGRAM AWARDS Nominated by their peers and selected by a committee of industry professionals, IPI’s Professional Recognition Program winners exemplify the positive spirit, can-do attitude, and upstanding characteristics the industry sets as goals for its members. The Professional Recognition Program was created by IPI to acknowledge professionals who operate, maintain, and manage parking operations, and the individuals who are changing the perception of parking as a career and profession. This year marks the 10th annual Professional Recognition Program awards, the second year for the Lifetime Achievement Award, and the inaugural year for the Emerging Leader of the Year award. Honorees will be recognized during the General Session Wednesday, May 18 from 9:30 to 11:00 a.m. Staff Member of the Year Jeremy Hernandez Bicycle Coordinator The University of Texas at Austin Parking & Transportation Services

Supervisor of the Year Cathy Harrison Office Supervisor Arizona State University Parking & Transit Services, Tempe Campus

During Jeremy’s two years with University of Texas at Austin Parking & Transportation Services, he has not only helped the university maintain its Bronze Level status with The League of American Bicyclists but also helped develop strategic working relationships with local and state government entities. He oversees daily operations of the bicycle program and daily operations of the Orange Bike Project, a student-led initiative funded through a university grant. On a campus with potentially more than 70,000 people and only 16,000 parking spaces, Jeremy has given parking room to breathe.

As an employee of Arizona State University Parking and Transit Services for more than 20 years, Cathy embodies what it means to roll up her sleeves and get in the trenches. She oversees seven employees and ensures that she and her staff members provide ASU’s more than 100,000 students and employees first-rate service. Cathy greets every co-worker and customer with a “good morning” or cheerful “hello,” and says, “I like giving options and solutions to a frustrated customer and then see that frustration change to relief. It’s like I wrap up the answers with a nice bow and send them on their way.”

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PROFESSIONAL RECOGNITION PROGRAM AWARDS Lifetime Achievement Award H. Carl Walker, PE Chief Executive Officer Carl Walker, Inc. Carl is well known in the parking industry and is a pioneer in the design of new parking structures. He has been personally involved in more than 2,500 parking projects—parking studies, structural engineering for parking structures, functional design of parking structures, prime design of more than 500 completed parking structures, parking restoration projects, and serving as an expert witness on various parking projects. He has always held a high standard of ethics and professional responsibility throughout his career. His accomplishments include: ■■

Introducing numerous parking design concepts including the use of mercury vapor, sodium vapor, and then metal halide high intensity lighting, glass backed elevators, PVC drainage Systems, the “archistructure concept” of structural concrete design, and durability design of extended service life.

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Developing the first standards for criteria to design parking decks.

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Winning numerous design awards and other awards.

Emerging Leader of the Year Blanca Gamez Assistant Director, Parking & Transportation Services The University of Texas at Austin Blanca began her career with University of Texas at Austin Parking & Transportation Services as a student in the fall of 2000. She has established herself as a transportation expert and held numerous executive positions on boards within the city and tri-state areas. She’s also developed programs that include car share, carpools, and the BikeUT program. She continues to be a leader in her field and a mentor and champion for the local community.

Parking Organization of the Year Texas Tech University Transportation & Parking Services

During one weekend in November 2015, the Texas Tech University campus hosted the first men’s basketball game of the season, a conference volleyball game, the first round of the NCAA soccer tournament, the Lady Raiders Basketball Education Day Game with 105 buses carrying 6,000 children, the final home football game with more than 55,000 fans, a press conference with more than 200 attendees, and 15 additional special events, along with the normal departmental operations on a campus with 35,000 students and 6,000 employees. Five years ago, this feat would have been next to impossible. Today, Texas Tech University Transportation and Parking Services (TPS) handles days like these with relative ease. Efforts to increase efficiency led to increased sales, greater lot utilization, less abuse, and higher and multiple revenue streams. The customer service focus led to informative media pieces about parking updates and programs. TPS is included on numerous campus committees because of the increased ease in working with the department. TPS is now known for its flexibility, openness, service, and efficiency.

PROFESSIONAL RECOGNITION PROGRAM AWARDS Parking Organization of the Year The University of Texas at Austin, Parking & Transportation Services

With a campus of more than 75,000 students, events bringing 100,000+ people in on a given day, a new medical school on the way, and only 90 full-time PTS employees, University of Texas at Austin Parking and Transportation Services runs efficient, innovative, and dedicated operations to provide access and mobility. PTS met this challenge by adding two garages in the past five years with another three currently underway. Along with adding EV charging stations in an older garage PTS is seeking Green Certification for those under construction. One of PTS’s biggest pushes in recent years has been to improve cycling on campus. PTS’s BikeUT program hosts auctions and runs The Kickstand, a bike hub selling supplies, loaning tools, and offering registration. PTS also oversees university fleet vehicles, runs two auto shops and fueling stations, partially funds Campus Safety and Security, and even manages campus vending machines. James M. Hunnicutt, CAPP, Parking Professional of the Year Anne Guest (Retired) Director, Missoula Parking Commission During Anne’s tenure, the Missoula Parking Commission evolved into a full-service agency that builds and manages parking in the Missoula community and also served as a major player in local economic development initiatives. The MPC, under Anne’s leadership, was an

early adopter of broader access management strategies that actively supported alternative transportation initiatives. It and she are also involved in a wide range of community alternatives and enjoy a close relationship with many local related groups. Consistent, high level engagement helped ensure that the parking program is connected, better understood, and respected as a community partner and leader. Anne retired in January 2016 but plans to stay active in the parking community. James M. Hunnicutt, CAPP, Parking Professional of the Year Melinda Alonzo, CAPP Director, Parking & Transit Arizona State University Parking & Transit Services To Melinda, parking is about leading-edge technology, abundant alternate transportation options, and innovative programs, all with an unwavering focus on customer service. As director of Parking and Transit Services at the nation’s largest university in terms of enrollment, Melinda is on a mission to redefine what personal, customer-focused service means in the parking industry. She has spearheaded many innovative programs, including new technology, bike programs, and the Eco-Pass transit incentive. She also implemented the Benefactor Program, which donates revenue to a university program or student-run organization. Read more about this year’s Professional Recognition Program honorees in the July issue of The Parking Professional. We will begin accepting nominations in August 2016 and the new deadline will be November 18, 2016. Visit the IPI Awards & Recognition section of parking.org or contact prp@parking.org for more information.

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2016 PARKING MATTERS® MARKETING & COMMUNICATION AWARDS IPI recognizes 13 outstanding programs during the 2016 IPI Conference & Expo. Winners of Parking Matters® Marketing and Communications Awards help advance the parking profession, educate audiences about the value of parking expertise, communicate about parking and transportation options and technologies, improve parking efficiencies, or otherwise communicate positive parking messages. For detailed information about the winning entries, visit parking.org/marcomm. “Easy-Peasy Parking” Best of 2016 Sydney International Airport

“Greenville Landmarks: Youth Art in Wayfinding” Best of 2016 City of Greenville Parking Services

“Launching Advanced EasyPark App” Best of 2016 EasyPark

“On the Move Campaign” University of Alaska Anchorage

“Helping Build a Better Calgary” Calgary Parking Authority

“Tompkins County Commuter Challenge” Cornell University

“All About the Bus Video” North Carolina State University Transportation

“Easing Parking in West New York” West New York Parking Authority

“Getting Social with PPA” Philadelphia Parking Authority

“New Outreach and Infrastructure Keep Stanford Moving” Stanford University Parking & Transportation Services

“Multi-Channel Communications Collaborative Strategy” University of Washington Transportation Services

“ParkBoston Street Arcade: It’s Game Over for Quarters” Passport

“Campaign to Promote Parking Innovation” Montgomery County Government

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Off-street New concepts in the operation and management of high-turnover car parks

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2016 CAPP GRADUATES The CAPP Certification program is the parking profession’s most well-respected credential. CAPP’s have met the education, experience and professional development criteria to be eligible for the accreditation. Then, they must pass the rigorous exam designed to test their knowledge of tasks related to performing the job of a parking professional as defined by IPI’s Parking Professionals Job Analysis. Once credentialed, every three years they demonstrate continuing commitment to professional development by maintaining their credential through the recertification process. As ambassadors for advancing the parking profession, CAPP’s contribute through their leadership and their willingness to give back to the parking community by sharing knowledge through publications, presentations, media outreach, and professional development forums. On behalf of the International Parking Institute, congratulations to the following individuals who have earned the CAPP credential: Jorge Aja, CAPP Director Inmobiliaria El Caleron, S.A. Mexico City, Mexico

David J. Dorman, CAPP Parking Allocation Manager The Pennsylvania State University University Park, Pennsylvania

Tamikia L. Bacon, CAPP Parking Operations Manager City of Hollywood Hollywood, Florida

W. Neal Fisher, CAPP Associate Director University of North Florida Jacksonville, Florida

Dean C. Bell, CAPP Manager, Operations and Facilities Calgary Parking Authority Calgary, Alberta Canada

Ron Fuller, CAPP Assistant Director University of Florida Transportation and Parking Services Gainesville, Florida

Gwendolyn E. Bolden, CAPP Director, Parking & Transportation University of Oregon Eugene, Oregon Jeffery T. Davis, CAPP Assistant Parking Services Manager City of Fort Lauderdale Transportation & Mobility Department Fort Lauderdale, Florida Christopher D’Esposito, CAPP Director of Transportation Services University of Alabama Tuscaloosa, Alabama

Thomas Gaffery, MBA, CAPP Director of Transportation California State University Fresno, California Eric W. Harp, CAPP Assistant Guest Services Manager DFW International Airport Parking Business Unit Dallas, Texas Daniel Ibarra, CAPP Project Manager Republic Parking System Houston, Texas

2016 CAPP GRADUATES Kreston F. Lee, CAPP Parking Manager Utah Property Management Associates Salt Lake City, Utah

Ben Schnabel, CAPP Assistant Directorâ&#x20AC;&#x201D;Public Parking University of Minnesotaâ&#x20AC;&#x201D;Parking & Transportation Services Minneapolis, Minnesota

Robert D. Petersen, CAPP Assistant Parking Guest Operations Manager DFW International Airport Dallas, Texas

Jack Skelton, CAPP Senior Vice President Republic Parking System Chattanooga, Tennessee

Chris Polk, CAPP General Manager Republic Parking System Virginia Beach, Virginia

Ziad Tayyem, CAPP Assistant Parking Guest Operations Manager DFW International Airport Dallas, Texas

For more information about CAPP, be sure to visit the website at parking.org/capp. For questions, contact capp@parking.org.

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PRE-CONFERENCE PROGRAMS GREEN GARAGE ASSESSOR TRAINING

Tuesday, May 17, 8:00 a.m.–5:30 p.m. Belle Meade AB Instructor: Daniel Ciarcia, Two Willows Consulting, LLC. Green Garage Assessor Training is a one-day class covering the theory and practice of building certification and the emergence of Green Garage Certification, now known as ParkSmart, which is now managed by Green Business Certification Inc. (GBCI), the certification arm of the USGBC. The course offers a deep-dive into the specific management, programmatic, technological, and structural elements of certification. The course equips you with the knowledge to lead a facility through Green Garage Certification, including how to evaluate a parking facility and the process and procedures for submitting facilities for certification. During the course, participants will: ■■ Illustrate and detail the specific management, programmatic, technological, and structural elements of certification. ■■

Demonstrate how Certified Green Garages lower costs, enhance value, and increase sustainability.

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Evaluate a parking facility, including the tools, process, and procedures for submitting facilities for certification.

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Recognize, verify, and encourage environmentally sustainable solutions in new, existing, and retrofitted parking garages.

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Determine whether a facility is well positioned to pursue certification, and make improvements to achieve successful program recognition.

Attendance earns participants 7 CAPP points towards their CAPP application and 4 CAPP Points towards Recertification, Program Type 2. Attendance also earns LEED Accredited Professionals 7 GBCI credits towards recertification. Participants who pass the student assessment with a score of 70 percent or greater at the conclusion of the course will also earn .7 CEUs. The assessment will be offered on-site at the conclusion of the course and attendees will be notified shortly after the 2016 IPI Conference & Expo.

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PRE-CONFERENCE PROGRAMS ACCREDITED PARKING ORGANIZATION (APO) SITE REVIEWER TRAINING Tuesday, May 17, 9:00 a.m.–5:00 p.m. Belle Meade CD

Speakers: Alex Argudin, CAPP, Miami Parking Authority Casey Jones, CAPP, SP+ Amy Ross, Cornell University Rachel Yoka, CAPP, LEED AP BD+C The Accredited Parking Organization (APO) program launched in June 2015 at the IPI Conference & Expo in Las Vegas. Five organizations completed the pilot program to become the inaugural class of APOs. The new certification recognizes parking organizations that have achieved a comprehensive standard of excellence, based on best practices in responsible parking management and operations, customer service, professional development, safety, and security. APO Site Reviewers are trained by IPI to evaluate organizations pursuing accreditation under the program. This training prepares and credentials new reviewers. Participants receive a copy of The APO Manual for Applicants and the matrix—a planning tool for implementation. Upon successful completion of the course, participants will be awarded a Certificate of Completion and qualified participants will be listed as trained site reviewers on the IPI website. Potential candidates for this training include consultants, suppliers, and commercial operators who provide professional services to parking organizations in all sectors, as well as professionals who own and operate parking facilities or departments. Learning Objectives ■■ Evaluate what a standard is and the importance of the quality management of the third-party reviewer when on a site visit. ■■

Explain the role of third-party reviewers, including communicating information regarding the final status of the application.

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Illustrate satisfactory and unsatisfactory examples encountered during site visits by referencing criteria provided in the content areas of the checklist.

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Review ethics expected of a third-party reviewer and ways to handle potentially questionable situations that could arise during a site visit.

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Determine whether site-provided evidence items are applicable or not applicable to the application when determining a recommendation to award the APO designation.

Attendance earns participants 7 CAPP points towards their CAPP application and 4 CAPP Points towards Recertification, Program Type 2. Passing the assessment with a score of 70 percent or greater at the conclusion of the course will also earn .7 CEUs. IPI released the second edition of the APO Manual for Applicants and the accompanying matrix for the APO program in May 2016. Download a full manual at parking.org/APO.

Looking for a parking solution

that brings it all together? Youâ&#x20AC;&#x2122;re looking at it. Connects every aspect of your parking operation making it easy to see your entire parking landscape. Let T2 show you how T2 UNIFI can align with your business.

CITATION SERVICES

THINK TECHNOLOGY. THINK SOLUTIONS. THINK T2.

T2systems.com | 800.434.1502

VISIT US AT BOOTH #1601

TECHTALKS Location: On Expo Hall Floor in TECHTalk Pavilions

Looking for real insight with an emphasis on technology? Join a TECHTalk on the show floor. Presenters will deliver 45-minute talks to help you get a better understanding of what technology is available, how best to implement in your operation and where the future of technology is heading. TECH TALK PAVILION #1

TECH TALK PAVILION #2

WEDNESDAY, MAY 18 1:00 p.m.– 2:00 p.m.

Transitioning to Pay by Plate on Your Own Terms David Onorato, Public Parking Authority of Pittsburgh

Unlocking the Value of Cities’ Parking Assets Through Better Data Mike Nickolaus, CivicSmart, Inc.

2:15 p.m.– 3:15 p.m.

Technology Moves Parking Forward in the City of Houston Michael Hamilton, T2 Systems, Inc.

Industry Innovations & How They Can Benefit Your Customers Chad Randall, IPS Group, Inc.

3:30 p.m.– 4:30 p.m.

Driving Revenue With Spot-Level Data Collin Sullivan, Parkifi

The Connected Car and Parking—How Parking Has Become a Focus for Automotive Manufacturers Jens Weitzel & Todd Tucker, ParkWhiz

THURSDAY, MAY 19 1:30 p.m.– 2:30 p.m.

Understanding AVI—Automatic Vehicle Identification Ali Khaskar, TagMaster North America

Connected Parking as a Key Driver for Connected Networks Laurens Eckelboom, SAP

2:45 p.m.– 3:45 p.m.

LED Lighting and Controls: It Doesn’t Cost a Fortune to Have It All David Venhaus, Hubbell Lighting

Learning to Love all 50 DMVs John Beehler and Charles Gutierrez, Complus Data Innovations, Inc.

FRIDAY, MAY 20 11:30 a.m.– 12:30 p.m.

Transportation: The Foundation for Building a Smart City Matt Willenbrink, Fybr

A Case Study: City of Detroit—Pride in Parking & Partnership Jeff Nethery, CALE America, Inc. and Norman White, City of Detroit Municipal Parking Department

TT Pavilion #1 is located in Hall B4-B6 near booth 329 TT Pavilion #2 is located in Hall B4-B6 near booth 201

WEDNESDAY, MAY 18

(TT#1) 1:00 p.m.–2:00 p.m. ■■ Transitioning to Pay by Plate on Your Own Terms David Onorato, Public Parking Authority of Pittsburgh Not every city is ready to make the transition to pay by plate. Whether budget limitations or lack of infrastructure—or simply pure

volume of choice—realizing a modern parking project can be daunting. The good news is that pay by plate is not only highly efficient and user friendly, but technology friendly. Learn more about removing barriers to integration using pay by plate as your doorway to ‘future proofing’ parking enforcement technology.

TECHTALKS (TT#2) 1:00 p.m.–2:00 p.m. ■■ Unlocking the Value of Cities’ Parking Assets Through Better Data Mike Nickolaus, CivicSmart, Inc. CivicSmart will use real world data from our parking installations to provide insights into how highly accurate, real-time data can help cities unlock the value of their parking assets. Attendees will be provided with tools and processes for analyzing their own programs’ performance; including helping them to understand the cost benefit tradeoffs of making technology investments and policy changes. They also will hear about new sensor and other technologies and how they can be cost-effectively incorporated into their parking programs and infrastructure. (TT#1) 2:15 p.m.–3:15 p.m. ■■ Technology Moves Parking Forward in the City of Houston Michael Hamilton, T2 Systems, Inc. Technology changes are happening rapidly and this session will explore how the City of Houston has kept up. Follow this city’s journey from a tiered implementation approach with upgrades to the new generation Digital Luke II on on-street parking, to the development of PathFinder, the first BI and benchmarking solution. This enabled Houston’s parking team to see the clear and complete picture of their operation with data coming from multiple systems, and finally, consumer solutions where the city can now leverage parking occupancy and availability data from its systems to direct consumers to available parking. (TT#2) 2:15 p.m.–3:15 p.m. ■■ Industry Innovations & How They Can Benefit Your Customers Chad Randall, IPS Group, Inc. New innovations in parking technology are improving data security, transforming the customer experience, and ensuring a parking system built for the future. Chad Randall, Chief Operating Officer of IPS Group—a leading company in Smart Parking technology and inventor of the single-space

Smart Meter—will explore newly developed technology such as 4G wireless capability, EMV-approved card readers, dome-mount vehicle detection sensors, and more. Audience members will better understand emerging technologies that can make parking operations more efficient, while improving the parking experience for residents and visitors. (TT#1) 3:30 p.m.–4:30 p.m. ■■ Driving Revenue with Spot-Level Data Collin Sullivan, Parkifi Come learn how the most powerful and granular data point available to parking managers, spot-level occupancy, can be used to impact top line revenue growth. (TT#2) 3:30 p.m.–4:30 p.m. ■■ The Connected Car and Parking— How Parking Has Become a Focus for Automotive Manufacturers Jens Weitzel, ParkWhiz, Todd Tucker, ParkWhiz Automotive manufacturers are intent on making parking information and reservation services available from inside the vehicle. This session will introduce the connected car industry roadmap and how various automotive manufacturers are planning to provide parking services to their customers. Learn how ParkWhiz and other technology providers are collaborating with automotive manufacturers to implement these plans and how parking operators will be able to benefit from this industry initiative. As an example, ParkWhiz’s partnership with Ford will be introduced and discussed.

THURSDAY, MAY 19

(TT#1) 1:30 p.m.–2:30 p.m. ■■ Understanding AVI—Automatic Vehicle Identification Ali Khaskar, TagMaster North America RFID (Radio Frequency Identification) plays an important role in the parking industry. This presentation will explain what RFID is and what it’s used for, relating to AVI. Highlighting points on the uses of hands-free AVI, RFID Download the App! Look for IPI2016

TECHTALKS technology options (UHF v. Microwave), how to determine which is the best solution for each individual project with a focus on system integrators and partners in parking access who can benefit from understanding RFID AVI options and new solutions. (TT#2) 1:30 p.m.–2:30 p.m. ■■ Connected Parking as a Key Driver for Connected Networks Laurens Eckelboom, SAP Labs, LLC Parking is one of the last industry verticals dealing with fragmentation and friction in the user experience. Connected vehicles, the Internet of Things, and mobile payments alone will not be able to solve these issues. The solution is believed to be in new Connected Networks; centralized marketplaces where service aggregators provide consumers access to multiple vehicle / user journey centric services via participating channels—in a cashless way. (TT#1) 2:45 p.m.–3:45 p.m. ■■ LED Lighting and Controls: It Doesn’t Cost a Fortune to Have It All David Venhaus, Hubbell Lighting Lighting represents up to 60 percent of a typical parking structure utility bill. New technologies designed to reduce energy costs by up to 80 percent now exist. This session will provide an overview in the latest trends in LED lighting and controls technology for parking facilities. This 101 discussion will help participants understand best practices for lighting parking facilities with LED technology and how to pair LEDs with controls without sacrificing performance (TT#2) 2:45 p.m.–3:45 p.m. ■■ Learning to Love all 50 DMVs John Beehler and Charles Gutierrez, Complus Data Innovations, Inc. On a surprisingly regular basis we read in newspapers about municipalities with a huge backlog of unpaid citations. The news is always a very real budgetary challenge. But improving collection rates is particularly difficult with the limited information that may

be available. In this presentation, attendees will hear about some tools available to secure additional information about vehicle ownership. Using data from multiple municipalities where these methods have been successful, as well as providing some of the variables that make collecting information from various state DMVs possible, you will gain tools and knowledge that can raise your own rates of collection for unpaid citations.

FRIDAY, MAY 20

(TT#1) 11:30 a.m.–12:30 p.m. ■■ Transportation: The Foundation for Building a Smart City Matt Willenbrink, Fybr Smart city initiatives will improve infrastructure, create cost effective municipal services, enhance public transportation, and keep citizens safe. Solutions like smart parking increase visibility of empty spaces and cut congestion, while intelligent, motion-based street lighting create safer communities. Come learn how forward-thinking cities enable a secure and scalable IoT platform that integrates multiple systems and foster collaboration. (TT#2) 11:30 a.m.–12:30 p.m. ■■ A Case Study: City of Detroit—Pride in Parking & Partnership Jeff Nethery, CALE America, Inc. Norman White, City of Detroit Municipal Parking Department Attendees will learn about the transformation of a broken, antiquated parking system to one of the most modern and successful municipal parking programs in the country. The presentation will include information on the technology and vendor selection processes as well as explaining how teams worked together throughout the implementation of the turnkey technology upgrade project. Elements like public outreach and education, system architecture and integrations, payment options and enforcement strategies will also be discussed.

Learn, connect, and engage in person. IPI comes to you with the best training in the industry. Go to parking.org for more information and start the conversation today!

SHOPTALKS TUESDAY, MAY 17; 2:00 P.M.–4:00 P.M.

Held in the Attendee Lounge located on Level 0—Ryman Exhibit Hall What are ShopTalks? These are informal roundtable discussions geared toward targeted segments of the industry on specific operational areas. Each session has a moderator who will keep the discussion on target; other than that, it’s an open forum to discuss challenges, solutions, and successes with your peers. We consistently get positive feedback on this feature of the IPI Conference. Be sure to attend one—we’re confident you will not be disappointed. ■■

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PLAN YOUR PROFESSIONAL SUCCESS 2016 Professional Development Courses

Save the date, mark your calendar, and get registered. Courses are designed for all parking professionals, including those interested in CAPP; every course earns CAPP points for certification and recertification. Registration details at parking.org. AUGUST 15

Media Training Seminar, Washington, D.C. Green Garage Assessor Training, Washington, D.C. SEPTEMBER 26–27

Parking Design, Maintenance, & Rehabilitation Two-Day Seminar, Anaheim, Calif. SEPTEMBER 27

Green Garage Assessor Training, Anaheim, Calif.

IGNITE SESSIONS THURSDAY, MAY 19; 9:45 A.M.–10:45 A.M. Location: Magnolia Ballroom

An IGNITE Session is a unique opportunity for presenters to make their point by delivering information in a fun and entertaining way. Multiple presenters speak for five minutes each, using 20 slides that are automatically advanced every 15 seconds. The audience learns a little bit about a lot of different topics and leaves energized. Come join us at the IGNITE sessions with seven high-energy presenters providing exciting and informational presentations! Presentations: ■■ Parking and Technology in Emerging Markets Adebayo Onigbanjo, Msc, 1508 Limited Africa is the next frontier and with urban population set to continue to grow in African cities, parking solutions and technologies have a key role to play. This session will cover challenges and opportunities for parking and parking technologies in African cities. ■■

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Bringing the BEAST to Customer Service Vanessa Cummings, CAPP, Columbus State Community College Providing excellent customer service in parking is sometimes considered challenging. Here comes the BEAST to help you stay calm and handle every type of situation with courtesy and professionalism. With the BEAST you will have the tools to keep calm and smile, even when dealing with difficult customers. The Decision is Yours! Data Driven Business Decisions: How Informed Decision Making Influences Our Industry Karla Baig, OmniPark When making informed business decisions, data driven results prove that solutions work! Clients strive for the best solution for their businesses and want to make those decisions based on information systems that make the most sense. Influences in their parking environments lead to strong decisions that potentially improve both the management and customer experience.

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Contracting Out Enforcement— Its All in the Wording Ryan Arabsky, Winnipeg Parking Authority The key to any successful contract is the wording and ultimately the oversight and execution. We will share our model and how we manage the contract beginning with comprehensive training and certification programs, integrated with our Quality Assurance department, utilizing GPS technology tied to the performance metrics of the contract. Oversight of the entire operation using operational score carding backed up with an appropriate liquidated damages clause for realized cost savings.

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How Does ITS impact Your Parking Operations Jason Jones, University of Albany This IGNITE session will provide an overview of Intelligent Transportation Systems (ITS) including brief examples of: ATMS: Advanced Traffic Mgmt. Systems, APTS: Advanced Public Transp. Systems, CVO: Commercial Vehicle Operations, ATIS: Advanced Traveler Info Systems, & AVCS: Advanced Vehicle Control Systems. On behalf of the ITS Parking Task Force we will then highlight how parking can and needs to be integrated as part of these various systems/base areas.

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IGNITE SESSIONS ■■

Sustainability Framework Deconstructed Megan Leinart, LEED AP BD+C, Propark America In our industry, few issues have been as progressive and transformative in recent years as that of sustainability. IPI has been a leader, developing a comprehensive sustainability framework to help serve as a roadmap for parking and sustainability. This session will breakdown the details of the Sustainability Framework and the opportunities and impacts to planning and design of parking structures; the operations, management, and maintenance of parking facilities or lots; and the implementation of parking technologies.

De Pertenencia Intelectual

Lucha Contra la Delincuencia Con LPR

Programas de Mantenimiento

Industria del Estacionamiento

2013 IPI Conferencia y Expo

OCTUBRE 2015

THE INTERNATIONAL

PARKING INSTITUT

ROFESION PA R A L O S P

TAC I O N A ALES EN ES

AT I N A AMERICA L M I E N TO D E

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Evaluation of Parking Guidance System to Serve 30,000 Parking Spaces Brian Favela, Binghamton University The need for a demonstration installation was formulated to help gain stakeholder buy in from all member institutions of the Texas Medical Center before committing the capital cost to procure a PCGS system for all 30,000 parking spaces. The purpose of a campus wide Parking Count and Guidance System was to create a seamless technology that all member institutions can utilize to provide the highest level of customer satisfaction to their patients, staff and visitors.

IPI’s newest parking magazine, in Spanish. For your free subscription, email fernandez@parking.org

Be a Parking Super Hero Visit Us at IPI Booth #1033 www.rydin.com

e. sales@rydin.com | p. 800.448.1991 Permits. Distribution. Software.

EDUCATION Step into the action with our education session presenters who will provide you the best information in town! Come ready to hear about the latest technology and industry trends as well as new information and case studies that are directly applicable to organizations just like yours. To help you decide what to attend, sessions are organized in tracks. Take a moment to decide which of the tracks interest you the most and then drill down into the many offerings in each: Finance & Auditing

Planning, Design, & Construction

Mobility & Alternative Transportation

Technology & Innovation

Personal Development

IGNITE Session

Fault Tolerant Intercom Performance Guarantees you a safe landing for your message, even if a server breaks down. Parking Operators around the globe rely on the trusted and proven communication solutions by Commend. For details Check out our Website: www.commendusa.com

Come visit us at IPI Booth # 201

EDUCATION Finance & Auditing: Price has a direct effect on the profitability of an organization. Examine how to integrate pricing decisions and evaluate pricing with market conditions and legal and corporate agreements. Examine profits and learn to compare your parking organization to similar operations to expand knowledge about current and past successes and determine areas of opportunity. Learn about topics such as analyzing data, running reports, financial management, auditing, and creating goals. Mobility & Alternative Transportation: Parking is a critical element in our transportation network and infrastructure. As a significant element of the mobility equation, parking professionals are increasingly called upon to understand, launch, and integrate alternative modes of transportation, including transit, bicycles and carpools, and more. Examine mobility and transportation strategies and case studies that share how the parking industry is evolving to meet rapidly changing consumer preferences, demographic trends, and technology. Explore case studies for both college and NFL football games and how best to achieve compliance when setting up a tailgate loading plan. Personal Development: Understand the difference between book smarts and street smarts. This track offers an array of topics to assist in setting personal and professional goals. Learn something new or simply join us to grow your skills. Examine what makes a good RFP or RFQ document. What is the difference between them and which do you use when? The growing success of the personal development process has assisted many business managers in obtaining more qualified and motivated personnel for their companies. Planning, Design, & Construction: Planning for, designing, and maintaining parking assets is a critical function of the parking professional. Explore best practices in planning, design, and construction and take a deeper dive into shared parking, energy expenditures, building systems, and sustainability solutions. Examine new lighting technologies and controls and new design practices that are changing all aspects of lighting. Explore case studies of growth that have created unintended consequences, including increased parking demand. Examine how key policy makers presented their respective citiesâ&#x20AC;&#x2122; approach and the wisdom gained while designing and/or implementing parking reform. Technology & Innovation: Learn the costs (including the cost of knowledge) behind the popularity of pay-by-plate. Explore the connectivity explosion and what it means for the parking industry. Learn how technology may change the way we look at gated scenarios. Sessions will include examples and discussion of audits, metrics, programs and case studies, including garage ventilation energy efficiency and the proposed Ventilation Energy Efficiency in Parking (VEEP) program. IGNITE Session: Seven high-energy presenters deliver information in a fun and entertaining way. Multiple presenters speak for five minutes each, using 20 slides that are automatically advanced every 15 seconds. The audience learns a little bit about a lot of different topics and leaves just as energized and happy as their presenters.

Download the App! Look for IPI2016

TRACK EDUCATION GRID Ignite Session on Thursday at 9:45 a.m. is in the Magnolia Ballroom.

Track

Personal Development

Mobility & Alternative Transportation

Technology & Innovation

Room

Hermitage A

Hermitage B

Hermitage C

3:15 p.m.– 4:15 p.m.

The High Wire: Balancing Customer Service and the Bottom Line

When People Party Where They Park: Urban Tailgating Tactics

Minimizing the Bruising Transformation from Meters to Pay by Plate in a Large City

4:30 p.m.– 5:30 p.m.

A Day In The Life…My Foray into the Front Line World

It’s Time to Repaint the Lines: Motorbikes and Other Transit Modes are Changing How We Manage Parking

Parking 2.0—It’s a Connected World

Tuesday, May 17

Wednesday, May 18 8:00 a.m.– 9:00 a.m.

Teamwork and Getting the Job Done: Know What Makes Your Team Tick

It’s All About the Bus: Aligning Transit and Parking Resources to Improve Campus Access

Hospital Parking: Healthcare Reform and Patient Experience are Driving Changes in our Industry

11:15 a.m.– 12:15 p.m.

CAPP—How to Map Your Path to Certification

Distracted Parking— Addressing Pedestrian Safety in Parking Environments

How Big Data Will Link Parking and Transportation

4:00 p.m.– 5:00 p.m.

Find the Hidden Images in the Workforce Management Picture!

Commute Options LEED to Points

Is Now the Time to Go Gateless?

Thursday, May 19 8:30 a.m.– 9:30 a.m.

X, Y and Boomers, Oh My! Working with Different Generations

Developing Privacy Policies for Parking Departments

The Pursuit of Excellence and the Path to APO

9:45 a.m.– 10:45 a.m.

13 Surefire Ways to Mind Your “Ps and Qs”

Electric Vehicles, 2.0

Garage Ventilation Energy Efficiency—A Significant Savings Opportunity Not To Be Overlooked

4:30 p.m.– 5:30 p.m.

Are You In the Driver’s Seat or Getting Run Over? Mastering the Art of Strategic Communications

Lessons Learned from Little Rock: Clinton National Airport’s PARCS and APGS Implementation

Advanced License Plate Recognition Technologies for Ticketless and other LPR Based Payment Applications

Parkception

Trends, Insights and Best Practices: Parking Consultants Weigh In

EMV & Parking— 6 Months On

Friday, May 20 10:00 a.m.– 11:00 a.m.

TRACK EDUCATION GRID Finance & Auditing

Planning Design & Construction

Hermitage D

Cheekwood B–C

Cheekwood G–H

High Performance Design of Parking Structures—in Application

The Future of Parking with Autonomous Vehicles: Solutions for the Inevitable

The Abu Dhabi Parking Pricing Strategy: Managing the Conflicting Priorities of Parking Management

Green Garage Certification, LEED, and the U.S. Green Building Council

An Introduction to Measuring Your Website’s Success with Google Analytics

Current state of the ever changing world of lighting parking facilities

Does that Look Right to You?: Parking’s Role in Protecting the American Homeland

Pricing for Profitability

A Parking Revival—Duke University, Parking Garage II

Workplace Violence and Active Shooter Awareness

Apples to Apples: Standard Measures Yield the Benefits of Benchmarking

Legal Aspects of Bidding

Suicide Prevention, Response and Recovery

Seamless event parking management with modern technology—Making it Simple

Sustainability…Jeopardy Style! Learn about Key Concepts in Sustainable Parking Solutions

Connected Parking as a Key Driver for Connected Networks

Public Private Partnerships: This Thing Can Work!

Town & Gown? A Collaborative Approach to Municipal and Academic Parking and Transportation Planning

The Value of On-Street Parking —A Recommended Approach to Prioritizing Uses for On-Street Public Right-of-Way

Parking and More: Curb Management for the 21st Century

If It Is Worth Building, Isn’t It Worth Protecting?

Case Study: Mixed Use Urban Subsurface Garage Design with Operational 3.0 Ac Roof Park and Entertainment Venue

Parking in the Buff: Virtual Meters Look Good on Your Operation

Download the App! Look for IPI2016

JUST PUBLISHED

survey conducted among IPI members this year found that nearly 40 percent had experienced a suicide in one

of their parking structures. This week, IPI releases an important resource guide to address this issue. Learn more at the IPI Member Services Booth and during an IPI Conference & Expo educational session Wednesday, May 18 from 4-5 p.m.

Monday/Tuesday, May 16–17

GO ANYWHERE. Invest in yourself and the parking profession. Become an IPI member. IPI is the largest and leading source for parking industry news, training, products, events, and services. From professionals in the field to industry veterans, maintaining a well-trained workforce and advancing your career has never been easier. Here are some of the many benefits: • Provides professional development through industry-recognized certifications, training, and on-demand learning. • Discounted member pricing on trainings, publications, classes, and event registration • Expanding your reach and engaging your colleagues from around the world in leadership, networking, and volunteer opportunities to boost your business.

Don’t miss out, join today: parking.org

SCHEDULE: MONDAY, MAY 16–TUESDAY, MAY 17 MONDAY, MAY 16 7:00 a.m.–8:00 p.m.

Exhibitor Move-In Level 0—Ryman Exhibit Hall

8:00 a.m.–5:00 p.m.

PARC Distributor Group Cheekwood A

9:00 a.m.–5:00 p.m.

CAPP Point Course 1: UVA Business Management Ryman Studio DE

TUESDAY, MAY 17

6:00 a.m.–8:00 a.m.

Annual 5K Fun Run Outside of Presidential Portico

6:00 a.m.–2:00 p.m.

William Voigt CAPP Classic Golf Tournament Gaylord Springs Golf Links (departure 6:00 a.m. from Cascades Lobby)

7:00 a.m.–6:00 p.m.

Exhibitor Move-In Level 0—Ryman Exhibit Hall

7:00 a.m.–6:00 p.m.

Registration & Host Committee Desk Open Tennessee Lobby A

8:00 a.m.–5:00 p.m.

PARC Distributor Group Cheekwood A

8:00 a.m.–5:00 p.m.

CAPP Point Course 1: UVA Business Management Ryman Studio DE

8:00 a.m.–5:00 p.m.

APP Point Course 2: Behind the Fine Print: A Blueprint to Parking C Management, Operations, and Regulations Ryman Studio FG

8:00 a.m.–5:30 p.m.

Pre-Conference: Green Garage Assessor Training Course Belle Meade AB

8:30 a.m.–1:00 p.m.

[Off-Property] Networking Activities Departures from Presidential Portico ■■

Segway Tours

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Nashville (TV show) Behind the Scenes Tour

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Music in Music City!

Download the App! Look for IPI2016

SCHEDULE: TUESDAY, MAY 17 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

9:00 a.m.–12:00 p.m. [Off-Property] Networking Activities Bus departs from Presidential Portico ■■

TDOT Traffic Management Center (TMC) Facility Tour

9:00 a.m.–5:00 p.m.

Pre-Conference: APO Site Reviewer Training Course Belle Meade CD

9:30 a.m.–1:30 p.m.

[Off-Property] Networking Activities Bus departs from Presidential Portico ■■

Historical Downtown Nashville Tour

1:00 p.m.–5:00 p.m.

Information/Help Desk Open Level 0—Ryman Exhibit Hall Registration Desk

2:00 p.m.–4:00 p.m.

Shoptalks Attendee Lounge (Level 0—Ryman B3)

3:15 p.m.–4:15 p.m.

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EDUCATION SESSIONS The High Wire: Balancing Customer Service and the Bottom Line Hermitage A David Lieb, MPS, Walker Parking Consultants Operating a parking system requires balance between supply and demand, perceptions and reality, price and convenience, garages and lots, and, customer service and the bottom line. We’ll discuss how to address real and perceived parking shortages, how to augment supply or reduce demand, the pros and cons of surface lots versus parking structures, and how to improve your image and revenue at the same time. Objectives: 1. Analyze real versus perceived parking shortages. 2. Understand how and when to apply supply and/or demand management techniques. 3. Create a customer-service oriented and financially sustainable parking system.

SCHEDULE: TUESDAY, MAY 17 Planning, Design, & Construction

Technology & Innovation

When People Party Where They Park: Urban Tailgating Tactics Hermitage B Benton Schnabel, CAPP, University of Minnesota The University of Minnesota is one mile away from downtown Minneapolis, making it a very urban environment. This limits the amount of open parking available for tailgating. University of Minnesota Parking and Transportation Services implemented a few techniques to maximize available space (and sales) and still offer a safe and enjoyable tailgating experience. This presentation will examine the benefits of using a tailgate loading plan over assigning spaces by number or reducing the number of passes sold. Objectives: 1. Learn about university tailgating practices. 2. Understand physical constraints and opportunities in lot designs. 3. Evaluate and design tailgate plans that meet the needs of each campus. Minimizing the Bruising Transformation from Meters to Pay-by-Plate in a Large City Hermitage C Bill Franklin, P.Eng., Tannery Creek Systems, Inc. Elan Ballantyne, BA, B.Kin., City of Saskatoon Pay-by-plate is a new and desirable parking method. But for cities that are starting from ground up or from an older technology base such as meters, effectively deploying pay-by-plate has considerable challenges. This presentation by the City of Saskatoon and Tannery Creek Systems will give you a handbook on good practices and in particular, what to avoid so you can successfully deploy pay-by-plate. Objectives: 1. Explore how to establish a viable program plan. 2. Illustrate how to maximize benefits of pay-by-plate. 3. Examine how to establish a program to maximize a successful launch.

Download the App! Look for IPI2016

SCHEDULE: TUESDAY, MAY 17 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

High-Performance Design of Parking Structuresâ&#x20AC;&#x201D; in Application Cheekwood B&C Rita Seriderian, P.E., FPCI, LEED AP, Precast/Prestressed Concrete Institute Northeast Designers are being challenged to design and construct highperformance parking structures. These must operate efficiently and deliver an efficient traffic flow and design. However, they must also fit the aesthetic context of the community and purpose, be durable and resilient, and minimize life-cycle costs. This session will present several case studies from all over the U.S. highlighting their challenges and how their program requirements were met. Objectives: 1. Describe key elements of high-performance parking structure design. 2. Explain different approaches to designing a high-performance parking structure, including system selection, layout, connections, aesthetics, future considerations, and more. 3. Discuss the latest innovations in parking structure design. The Future of Parking with Autonomous Vehicles: Solutions for the Inevitable Cheekwood G&H Lia Reyes, Carl Walker, Inc. Jeff Joyner, Greenberg Traurig Michael Flanagan, Sentry Control Systems Autonomous vehicles (AV) are beginning to shape the world of parking, affecting planners, engineers, developers, equipment manufacturers, and controls. Whether itâ&#x20AC;&#x2122;s a shared or personal driverless vehicle, the innovative autonomous machine will revolutionize how the parking industry will strategically plan, design, and operate. Hear an expert panel discussion from auto manufacturers, autonomous task force, policymakers, and technology developers. Objectives: 1. Provide better understanding of current AV abilities and future development plans that affect the parking industry, designers, planners, software developers, insurance, and legislation. 2. Clarify the changes needed to address and accommodate AV in parking design, zoning, demand, technology, and land-use planning. 3. Determine the types of creative integration needed to communicate between AV and a driverless vehicle that related to software, PARCS, manufacturing coordination, security and monitoring.

SCHEDULE: TUESDAY, MAY 17 Planning, Design, & Construction

4:30 p.m.–5:30 p.m.

Technology & Innovation

EDUCATION SESSIONS A Day In The Life: My Foray Into The Front-Line World Hermitage A Brett Wood, PE, CAPP, Kimley-Horn and Associates, Inc. This presentation will feature the lessons learned as a consultant on the front line with the City of Las Vegas. You’ll hear about the challenges I faced and the unique stories I gathered. I’ll share my perspective of using book smarts with street smarts to better understand the industry as a whole. Objectives: 1. Combine best-management practices with real-world experience to define practical approaches to parking operations. 2. Define front-line challenges that affect operations and management efficiency. 3. Discuss unique practices and stories learned from the front line. It’s Time to Repaint the Lines: Motorbikes and Other Transit Modes are Changing How We Manage Parking Hermitage B Tim Hines, CurbNinja Consumers are vying to be more cost-effective and environmentally conscious with their transportation. They are forgoing cars and opting for more fuel-efficient solutions such as motorbikes and shared vehicles. These behaviors are dramatically affecting the parking ecosystem, but parking professionals can be proactive and stay ahead of the curve. This talk will cover trends in urban parking and how the industry can be prepared for the future and capitalize on new transportation alternatives. Objectives: 1. Understand latest alternative transportation trends. 2. Apply new ways of managing the shift in parking demand. 3. Create a plan to capitalize on alternative transportation.

Download the App! Look for IPI2016

SCHEDULE: TUESDAY, MAY 17 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Parking 2.0—It’s a Connected World Hermitage C Michael Drow, CAPP, SP+, North Division Peter W. Lange, Texas A&M University, College Station Parking 2.0—It’s a Connected World is the seventh in a series of parking-specific presentations by IPI’s Parking Technology Committee. The connectivity of all systems within our parking infrastructure has been growing at a rapid pace and includes meters, PARCS equipment, mobile phones, and sensors as well as technologies completely outside of parking. Objectives: 1. Understand the connected parking operation and what the Internet of Things has to do with parking. 2. Describe how technology will affect and enhance existing parking operations with new services and capabilities. 3. Identify new skill sets required in a parking organization of the future. The Abu Dhabi Parking Pricing Strategy: Managing The Conflicting Priorities of Parking Management Hermitage D Tope Longe, Department of Transport Mohammed Al Muhairi, Department of Transport Parking management authorities are often faced with conflicting priorities of providing parking as a self-financing, revenue-generating product, and serving users who predominately seek parking at minimal or no charge. This presentation provides empirical evidence of ways to align parking priorities through the implementation of an effective pricing strategy. It provides analysis of key considerations undertaken in assessing the effect of paid parking on users and details recommendations for the implementation of similar programs. Objectives: 1. Understand the various economic, social, and environmental issues of parking pricing at individual, business, and government levels. 2. Evaluate different strategies to manage the conflicting priorities of parking and achieve the objectives of operations. 3. Review real-world results of the application of a simple pricing strategy and the price elasticity of parking.

SCHEDULE: TUESDAY, MAY 17 Planning, Design, & Construction

Technology & Innovation

Green Garage Certification: Who’s Buying It and Why? Cheekwood B&C Paul Wessel, U.S. Green Building Council Trevyr Meade, Green Business Certification, Inc. Launched in 2014 to fill a void in the sustainability marketplace, Green Garage Certification and the Green Parking Council were acquired in 2016 by GBCI, the certification body for the U.S. Green Building Council’s LEED green-building rating system. This session will explore the growing recognition of sustainable, high-performance parking garage design and operation, the rising adoption of Green Garage Certification in the marketplace, and why and how global parking asset owners are embracing green parking. Objectives: 1. Explain the growth and expansion of Green Garage Certification. 2. Understand how Green Garage Certification provides value. 3. Support the decision to pursue Green Garage Certification. 5:30 p.m.–9:30 p.m.

Opening Welcome Event (Two part event) Grand Ole Opry Plaza Tastes of Nashville (5:30 p.m.–7:00 p.m.) *Sounds of Nashville (7:00 p.m.–9:30 p.m.) * This is a ticketed event included in full registrations and/or Tuesday only registration. All others would need to purchase this separately prior to arriving onsite

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Look for (Green) Stars! Searching for sustainable parking products, services, and technology? Look for the Green Star in your Conference program and on the Expo floor.

nference & Ex o p IC

Gr or ee n Star Exhibit To earn a Green Star, companies must meet criteria that support IPIâ&#x20AC;&#x2122;s Framework on Sustainability and the Green Parking Councilâ&#x20AC;&#x2122;s Green Garage Certification Standard. Management

Programs

i Shared Parking

i Wayfinding Systems

i Transportation Management Association/Organization

i Carshare Program

i Electric Vehicle Charging Stations

i Rideshare Program

i Ventilation Systems

i Low-emitting and Fuelefficient Vehicles

i Lighting Controls

i Recycling Program i Proactive Operational Maintenance i Cleaning Procedures i Building Systems Commissioning i Construction Waste Management i Reused, Repurposed, or Recycled Materials

Technology/ Structure Design

i Alternative Fuel Vehicles

i Energy Efficient Lighting Systems

i Bicycle Sharing/Rental

i Roofing Systems i Renewable Energy Generation

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AIMS integrates in real time with the leading parking access control, meter, mobile payment and LPR companies with whom you want to work. Our approach offers you options for â&#x20AC;&#x2DC;best in classâ&#x20AC;&#x2122; instead of limiting your choice of technology to a single vendor.

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1330 Braddock Place, Suite 350, Alexandria, VA 22314 571.699.3011 Phone | 703.566.2267 Fax capp@parking.org | www.parking.org/capp

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SCHEDULE: WEDNESDAY, MAY 18 Planning, Design, & Construction

Technology & Innovation

WEDNESDAY, MAY 18

7:00 a.m.–11:30 a.m. GES/Exhibitor Move-In Level 0—Ryman Exhibit Hall 8:00 a.m.–8:00 p.m. 8:00 a.m.–9:00 a.m.

Registration & Host Committee Desk Open Tennessee Lobby A Central Perks (Wi-Fi Hotspot) Attendee Lounge (Level 0—Ryman Exhibit Hall)

8:00 a.m.–9:00 p.m.

First-Timers Orientation Attendee Lounge (Level 0—Ryman Exhibit Hall)

8:00 a.m.–9:00 a.m.

EDUCATION SESSIONS Teamwork and Getting the Job Done: Know What Makes Your Team Tick Hermitage A Vanessa Cummings, CAPP, Columbus State Community College Having a dysfunctional team is a management nightmare and often results in unhappy workers and reduced productivity. Everyday personality attributes will serve as tools to self-assess and reflect on team members’ work styles—task- or time-oriented, risk taker or follower. This method has resulted in helping team leaders and teammates understand the best way to present work, who to schedule when, and which tasks to assign to members to ensure the job gets done. Objectives: 1. Understand your own work style. 2. Understand team members’ work styles. 3. Communicate more effectively with team members based on their work styles.

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SCHEDULE: WEDNESDAY, MAY 18 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

It’s All About the Bus: Aligning Transit and Parking Resources to Improve Campus Access Hermitage B Jennifer Tougas, Ph.D., CAPP, Western Kentucky University “The only thing that is constant is change.” This quote by Heraclitus best sums up life on a college campus. At Western Kentucky University, campus development was quickly reducing parking resources while increasing parking demand. This case study will follow the planning process for the fall 2014 school opening to align parking and transit resources to meet these challenges: the successes, failures, and lessons learned that were applied to improve operations for fall 2015. Objectives: 1. Understand how parking and transit resources work together to improve campus access. 2. Evaluate available parking and transit resources in support of own operations. 3. Apply lessons learned to own operations. Hospital Parking: Healthcare Reform and Patient Experience are Driving Changes in our Industry Hermitage C Stephanie Barnes, MA, LAZ Parking Ltd. Hospitals have unique requirements when it comes to their parking operations. Parking services within a hospital takes extra, special CARE: ■■

Customer experience: This session will discuss the compassionate service required at hospitals.

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Accessible parking: Convenient accessibility is important to all hospitals.

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Responsible finance: Fiscal responsibility, expense reduction, and revenue controls are important goals within the operation.

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Engaged employees: Hospital parking employees must be caregivers and reflect the same compassion and efficiency as bedside caregivers.

Objectives: 1. Learn about health care reform and how it is changing hospital parking operations. 2. Learn the CARE model and apply best practices to all aspects of hospital parking. 3. Learn how to apply metrics to set measurable and meaningful targets in a hospital parking operation.

SCHEDULE: WEDNESDAY, MAY 18 Planning, Design, & Construction

Technology & Innovation

An Introduction to Measuring Your Website’s Success with Google Analytics Hermitage D Stephanie Frey, Rydin Decal Google Analytics is an advanced technology that can help you measure how your company’s online marketing and presence are working. Learn the basics as well as advanced techniques to make your website shine! Objectives: 1. Understand why Google Analytics is important to a website’s functionality. 2. Analyze data derived from Google Analytics. 3. Apply knowledge to future modification of website’s user experience, marketing efforts, and other customer-focused goals. Current State of the Ever-Changing World of Lighting Parking Facilities Cheekwood B&C Michael Myer, Pacific Northwest National Laboratory Great change is occurring within the parking industry related to lighting. It is imperative to learn how to evaluate new lighting technologies. Attendees will also learn about new design practices for lighting parking facilities. The energy used to light a parking facility can cost thousands of dollars in electricity; participants will learn from case studies how to save up to 90 percent of their current energy usage. Objectives: 1. Learn what to look for when evaluating lighting for parking facilities. 2. Understand current trends in lighting for parking facilities. 3. Discuss the future of lighting in parking facilities.

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SCHEDULE: WEDNESDAY, MAY 18 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Does that Look Right to You? Parking’s Role in Protecting the American Homeland Cheekwood G&H Alex Smith, MA, Phoenix-Mesa Gateway Airport Authority Parking plays a vital role in keeping the American homeland safe. While airports, seaports, and train stations have security measures and contingencies for incidents, everyone in parking, from a lot manager to a cashier has the potential to mitigate a potential threat. Participants will learn what behaviors or activities constitute suspicious behavior, how to classify and report threats, and the knowledge necessary to formulate or improve their operation’s security plan or program. Objectives: 1. Learn how to identify suspicious activity. 2. Classify and report threats to their operation. 3. Formulate or improve their security plans. 9:00 a.m.–10:00 a.m. Continental Breakfast Tennessee Ballroom 9:30 a.m.–11:00 a.m.

elcome General Session featuring Keynote Speaker plus W IPI Professional Recognition, Chair and Lifetime Achievement Awards Tennessee Ballroom

11:15 a.m.–12:15 p.m. EDUCATION SESSIONS CAPP: How to Map your Path to Certification Hermitage A Rebecca White, CAPP, University of Virginia Wayne Mixdorf, CAPP, City of Lincoln, Nebraska Melinda Alonzo, CAPP, Arizona State University Chuck Reedstrom, CAPP, Kimley-Horn and Associates, Inc. The CAPP Certification Board will present information on how to become CAPP certified. After this interactive presentation, the Board will explore various ways (paths) to achieve CAPP as well as answer individual questions. Objectives: 1. Demonstrate various ways to meet requirements to apply for the CAPP credential. 2. Review the application process. 3. Illustrate various paths to achieve the CAPP credential.

SCHEDULE: WEDNESDAY, MAY 18 Planning, Design, & Construction

Technology & Innovation

Distracted Parking: Addressing Pedestrian Safety in Parking Environments Hermitage B Dennis Burns, CAPP, Kimley-Horn and Associates, Inc. Studies show that as many as one in four pedestrian-related accidents occur in parking lots or garages. Of these, about 20 percent result in severe injury or death. This presentation will document current trends to address pedestrian safety as well as specific best practices and technology solutions to improve safety and reduce program liability. Objectives: 1. Understand the scope and effect of parking related pedestrian safety issues. 2. Gain an awareness of pedestrian-safety programs from around the country. 3. Learn specific best practices and technical solutions to improve safety and reduce program liability. How Big Data Will Link Parking and Transportation Hermitage C Elaine McVey, M.Stat, TransLoc, Inc. Sam Veraldi, MBA, CAPP, Kimley-Horn and Associates, Inc. For too long, parking has been planned, evaluated, and funded without consideration of transit. This has been changing recently with disruptive transportation options like Uber/Lyft, the need to justify the high cost of parking infrastructure, and the proliferation of smartphones. This session will discuss how technology and data will better inform transportationâ&#x20AC;&#x2122;s link to parking to achieve our communitiesâ&#x20AC;&#x2122; goals costeffectively, sustainably, and reliably. It will also identify barriers and solutions to making that happen. Objectives: 1. Understand the interdependency between parking and transit. 2. Identify barriers to using technology to facilitate the relationship between parking and transit. 3. Develop solutions to help organizations take advantage of these technological changes.

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SCHEDULE: WEDNESDAY, MAY 18 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Pricing for Profitability Hermitage D Saloni Vastani, Ph.D., MBA, Intellisiv As McKinsey & Company noted, “a small change in price can increase or decrease profitability by 20 percent to 50 percent.” In competitive business markets, companies are facing many pricing challenges. How should companies manage pricing challenges to sustain profitability? The primary purpose of the session is to learn how to integrate pricing decisions vis-à-vis synthesizing accounting, financial information, and evaluating pricing with market conditions, legal and corporate agreements. Objectives: 1. Learn about multi-departmental involvement to increase revenue and profitability. 2. Understand pricing performance improvement both from a revenue and cost perspective. 3. Identify opportunities for margin improvement. A Parking Revival: Duke University, Parking Garage II Cheekwood B&C Todd Loman, Walker Parking Consultants David Wilken, Walker Parking Consultants Melissa Harden, Duke University A parking revival has occurred at Parking Garage II on the Duke University Medical Campus. All areas of the garage were renovated to improve the parking experience, starting with the structural system, new electrical system and emergency generator, revised functional design, new parking equipment, and a cost benefit—all occurring while maintaining use of the facility. Objectives: 1. Demonstrate how to create a new parking experience in an existing facility. 2. Illustrate the cost benefits of a garage renovation. 3. Apply the lessons learned from this project to their own operation.

SCHEDULE: WEDNESDAY, MAY 18 Planning, Design, & Construction

Technology & Innovation

Workplace Violence and Active-Shooter Awareness Cheekwood G&H Matthew Dunn, FBI Memphis Active-shooter events have been on the increase in the United States, with one occurring every 17 days. During the past 10 years, more than 1,000 people have been killed or wounded in active-shooter events. This presentation will provide the definitions, profiles, characteristics, and motivations of active shooters; an overview of several historical active-shooter cases; and suggestions for training employees how to prepare in case they are confronted by an active shooter. Objectives: 1. Examine statistics around active shooting events. 2. Review active-shooter cases. 3. Illustrate how to train employees for a potential active shooter experience. 11:30 a.m.–5:30 p.m.

Attendee Lounge & Wi-Fi Hotspot Level 0—Ryman Exhibit Hall

11:30 a.m.–4:30 p.m. Information/Help Desk Open Level 0—Ryman Exhibit Hall Registration Desk 12:30 p.m.–4:30 p.m. Exhibit Hall Open with TECHTalk Ryman Level 0—Ryman Exhibit Hall Lunch served in hall 12:30 p.m.–2:00 p.m. ■■

TT#1: Located in Hall B4-B6 near booth 329 1:00 p.m.–2:00 p.m. Transitioning to Pay by Plate on Your Own Terms 2:15 p.m.–3:15 p.m. Technology Moves Parking Forward in the City of Houston 3:30 p.m.–4:30 p.m. Driving Revenue with Spot-Level Data

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TT #2: Located in Hall B4-B6 near booth 201 1:00 p.m.–2:00 p.m. Unlocking the Value of Cities’ Parking Assets Through Better Data 2:15 p.m.–3:15 p.m. Industry Innovations & How They Can Benefit Your Customers 3:30 p.m.–4:30 p.m. The Connected Car and Parking—How Parking Has Become a Focus for Automotive Manufacturers

1:30 p.m.–5:00 p.m.

CAPP Point Course 1: UVA Business Management Ryman Studio DE

1:30 p.m.–5:00 p.m.

APP Point Course 2: Behind the Fine Print: C A Blueprint to Parking Management, Operations, and Regulations Ryman Studio FG Download the App! Look for IPI2016

SCHEDULE: WEDNESDAY, MAY 18 Finance & Auditing

4:00 p.m.–5:00 p.m.

Mobility & Alternative Transportation

Personal Development

EDUCATION SESSIONS Find the Hidden Images in the Workforce Management Picture! Hermitage A Cheryl Evens, Evens Time, Inc. Learn the demographics of time wasted at work, scheduling to budget, mobile and remote team member management, data migration among applications, and work/life balance. Objectives: 1. Identify the factors involved in workforce behavior (age, distractions). 2. Calculate what it costs employers and employees for unaccounted time. 3. Understand and analyze how labor management solutions provide business tools (overtime forecasting, department budgets). Commute Options LEED to Points Hermitage B Nicholas Ramfos, Metropolitan Washington Council of Governments Philip Winters, University of South Florida The session will highlight successful programs that have used transportation demand management options to obtain LEED certification as well as the Transportation Demand Management Institute’s LEED module. Objectives: 1. Define TDM programs that are part of LEED certification. 2. Illustrate successful TDM/LEED programs. 3. Demonstrate TDMI’s LEED module.

SCHEDULE: WEDNESDAY, MAY 18 Planning, Design, & Construction

Technology & Innovation

Is Now the Time to Go Gateless? Hermitage C Dan Kupferman, CAPP, Walker Parking Consultants Jon Martens, AICP, CAPP, Walker Parking Consultants The proliferation of pay-by-cell, mobile apps, and license plate recognition has many owners considering gateless solutions. Should you? This session will review the technology now employed in electronic tolling to see if it can be modified for parking facilities. We’ll also look at parking facilities that employ parking meters, pay-by-cell phone, and license plate recognition rather than gates. Objectives: 1. Understand how license plate recognition is employed in electronic tolling and in parking scenarios. 2. Learn how to conduct a SWOT analysis to compare gated and gateless parking scenarios. 3. Learn how to conduct a cost/benefit analysis for comparing gated and gateless parking scenarios. Apples to Apples: Standard Measures Yield the Benefits of Benchmarking Hermitage D Blake Laufer, CAPP, T2 Systems, Inc. Big data isn’t the wave of the future—it’s the reality of the present. And benchmarking connects the dots to turn the abundance of data a parking organization produces into useful information. When using common standards of measurement, comparing your parking organization to others expands your knowledge about successes and opportunities. Objectives: 1. Identify how benchmarking can help you evaluate successful performance and opportunities for improvement within your parking operation. 2. Determine your organization’s demographics and key performance indicators that could be used in benchmarking, based on the standards of measurement presented. 3. Gauge performance in comparison to parking operations similar to your own, as well as industry averages.

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SCHEDULE: WEDNESDAY, MAY 18 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Legal Aspects of Bidding Cheekwood B&C Todd Fisher, iParq, Inc. The course is for any parking or transportation professional who is required to go out to bid for goods and services. Attendees will get an overview of the issues affecting them in their operations and some real-world insight into the requirements and aspects of bidding on government contracts. Attendees will get an up-close look at the challenges facing by both the purchasing organizations and vendors. Objectives: 1. Determine the requirements of bidding. 2. Examine the Freedom Of Information Act (FOIA). 3. Illustrate best practices. Suicide in Parking Facilities: Prevention, Response, and Recovery Cheekwood G&H Larry Cohen, CAPP, Lancaster Parking Authority Jim Sayre, CAPP, University of Iowa Parking & Transportation Department Gary Cudney, PE, Carl Walker, Inc. Matthew R. Federici, M.S., C.P.R.P, Copeland Center for Wellness & Recovery A sad reality of the parking industry is that parking structures are sometimes used by suicide jumpers. Physical security inside parking structures receives much attention but suicide prevention has not. Increasing numbers of suicide incidents and media attention are changing that focus. Suicide risk and prevention methods such as training, signage, and physical deterrents will be presented along with potential solutions and costs. A University of Iowa parking structure safety barrier study will offer valuable insights. Objectives: 1. Understand the risks of suicide in parking structures. 2. Learn suicide prevention methods, solutions, and costs, plus the potential costs of doing nothing. 3. Glean knowledge from the University of Iowa’s parking structure safety barrier study. 5:00 p.m.–6:00 p.m.

GPALS & International Mixer Event

5:00 p.m.–7:00 p.m.

Information/Help Desk Open Level 0—Ryman Exhibit Hall Registration Desk

5:30 p.m.–7:00 p.m.

Exhibit Hall Reception Level 0—Ryman Exhibit Hall

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Parking & Transportation Specialists Services

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Thursday, May 19

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IPI

Park Tank

harks? eS th

Thursday, May 19

THURSDAY, MAY 19 | 11:00 AM TO 12:30 PM

ashioned after the popular TV show “Shark Tank,” IPI Park Tank returns as a keynote session to feature the best, brightest, and most innovative business ideas in

the parking industry. Come join our “sharks” and cast your vote for the people’s choice award!

SCHEDULE: THURSDAY, MAY 19 Planning, Design, & Construction

THURSDAY, MAY 19 8:00 a.m.–4:30 p.m.

Technology & Innovation

Registration and Host Committee Desk Open Tennessee Lobby A

8:00 a.m.–9:00 a.m.

Central Perks (Wi-Fi Hotspot) Attendee Lounge (Level 0—Ryman Exhibit Hall)

8:00 a.m.–5:00 p.m.

CAPP Point Course 1: UVA Business Management Ryman Studio DE

8:00 a.m.–5:00 p.m.

APP Point Course 2: Behind the Fine Print: A Blueprint to Parking C Management, Operations, and Regulations Ryman Studio FG

8:30 a.m.–9:30 a.m.

EDUCATION SESSIONS X, Y, and Boomers, Oh My! Working with Different Generations Hermitage A Andi Campbell, MS, LAZ Parking As a result of the aging population of Baby Boomers, workplace demographics are shifting significantly. Experienced parking leaders are faced with the need to develop young talent and despite best efforts, communication can often be challenging. The effort spent learning to engage effectively across generations can have a dramatic result on client and employee relationships, leading to better performance and improved overall business (and personal) success. Objectives: 1. List characteristics and values of the three generations in the workplace. 2. Implement actionable best practices to more effectively communicate with clients, customers, and employees. 3. Identify opportunities to improve relationships between attendees and clients, customers, and employees.

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SCHEDULE: THURSDAY, MAY 19 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Developing Privacy Policies for Parking Departments Hermitage B Kevin Uhlenhaker, NuPark The growing adoption of new and emerging technologies by parking operators has allowed our industry to realize significant improvements. In recent years, various public interest groups have expressed privacy concerns with the collection and use of data associated with these technologies. Many parking organizations do not have written parking data privacy policies in place to protect their organization and their customers. This session helps attendees create, review, or improve their privacy policies. Objectives: 1. Identify the value and role of parking data privacy policies. 2. Discuss types and locations of sensitive parking data. 3. Develop strategies for implementing processes that promote individual privacy while accomplishing the organizational mission. The Pursuit of Excellence and the Path to APO Hermitage C Rachel Yoka, CAPP, LEED AP BD+C, International Parking Institute Casey Jones, CAPP, SP+ Corporation Maria Irshad, CAPP, City of Houston Alex Argudin, CAPP, Miami Parking Authority This session will present an overview of the new Accredited Parking Organization (APO) standard and summarize the range of industry practices and features that are state-of-the-industry in institutional, municipal, medical, university, airport, private, and other parking programs, nationally and internationally. This session will review the checklist format that has been developed to document the necessary evidence of compliance with these evolving industry standards. Objectives: 1. Develop a comprehensive understanding of IPIâ&#x20AC;&#x2122;s new APO Program and its meaning, process, and goals. 2. Learn about the programâ&#x20AC;&#x2122;s structure and areas for program assessment, including major aspects in planning, human resources, operations, finance, design and construction, and more. 3. Assess your own organizationâ&#x20AC;&#x2122;s readiness to pursue APO or utilize the matrix and manual as a tool for strategic planning.

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SCHEDULE: THURSDAY, MAY 19 Planning, Design, & Construction

Technology & Innovation

Seamless Event Parking Management with Modern Technology: Making it Simple Hermitage D Adam Zilberbaum, Parking Panda Handling event parking operations is one of the most challenging problems facing parking operators and venues. There is huge influx of traffic at one time and drivers need to be let in and out as quickly as possible. These complications are compounded by constantly increasing options for payment and access. Operators need to make sure inventory management is accurate and maintain tight audit trails. Objectives: 1. Learn to streamline and simplify everything regarding event parking management. 2. Learn to leverage technology. 3. Learn to keep tight audit trails. Sustainability, Jeopardy Style! Learn about Key Concepts in Sustainable Parking Solutions Cheekwood B&C Robert Stanley, PE,NSPE, LEED AP, Walker Parking Consultants Casey Wagner, Walker Parking Consultants Let your inner green show! What does it take to design and construct a Certified Green Garage? This interactive game-show program will educate and entertain while helping develop understanding of the concepts necessary for sustainable design. Your journey to find your inner green will be led by Bob Stanley, LEED AP, who is a Certified Green Garage Assessor and Casey Wagner, Vice President at Walker Parking Consultants. Objectives: 1. Gain and demonstrate knowledge of sustainability fundamentals. 2. Gain awareness of the Green Garage Certification process. 3. Make bottom-line improvements to parking operations or design.

Download the App! Look for IPI2016 105

SCHEDULE: THURSDAY, MAY 19 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Connected Parking as a Key Driver for Connected Networks Cheekwood G&H Laurens Eckelboom, SAP Labs, LLC Parking is one of the last industry verticals dealing with fragmentation and friction in the user experience. Connected vehicles, the Internet of Things, and mobile payments alone will not be able to solve these issues. The solution is believed to be in new connected networks— centralized marketplace service aggregators provide consumers access to multiple vehicle/user journey-centric services via participating channels—in a cashless way, of course. Objectives: 1. Get a better understanding how innovation in the parking industry is driven by the user experience. 2. Understand how connected vehicles will affect the parking industry in the near future. 3. Learn how transaction standardization in connected networks will change the user journey. 9:45 a.m.–10:45 a.m.

IGNITE Sessions Parking and Technology in Emerging Markets Adebayo Onigbanjo, Msc., 1508 Limited

■■

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Bringing the BEAST to Customer Service Vanessa Cummings, CAPP, Columbus State Community College

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The Decision is Yours! Data-Driven Business Decisions: How Informed Decision Making Influences Our Industry Karla Baig, OmniPark

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Contracting Out Enforcement—It’s All in the Wording Ryan Arabsky, Winnipeg Parking Authority

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How does ITS Affect Your Parking Operations Jason Jones, University of Albany

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Sustainability Framework Deconstructed Megan Leinart, LEED AP BD+C, Propark

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Evaluation of Parking Guidance System to Serve 30,000 Parking Spaces Brian Favala, Texas Medical Center

SCHEDULE: THURSDAY, MAY 19 Planning, Design, & Construction

Technology & Innovation

9:45 a.m.–10:45 a.m. EDUCATION SESSIONS 13 Surefire Ways to Mind Your P’s and Q’s Hermitage A Barbara Chance, Ph.D, CHANCE Management Advisors, Inc. Joseph Sciulli, CAPP, CHANCE Management Advisors, Inc. Are you purchasing a product or a service? How do you write an excellent request for proposals (P’s) or qualifications (Q’s)? What goes in the document? How should it be organized? The 13 Surefire Ways are set to country music in CMA’s “laugh + learn” format for Nashville. Learn how to prepare documents to get what you want, and avoid the appearance that your RFP’s and RFQ’s were prepared by “Ghost Writers in the Sky.” Objectives: 1. Learn the important standards for developing an effective request for proposals or request for qualifications that will elicit the best information for what you want to purchase. 2. Analyze whether an RFP or an RFQ is the more appropriate document for your purchasing process and how to persuade other officials that your choice is the better one. 3. Evaluate whether your existing documents contain the appropriate sections and are organized for vendors to understand requirements and prepare their best offerings. Electric Vehicles 2.0 Hermitage B Vicky Gagliano, MBA, Timothy Haahs & Associates, Inc. How far have electric vehicles progressed during the past five years, were the projections correct, what are they now, and how will electric vehicles shape the way we view transportation? We will also look at the newest technology being tested, such as self-driving vehicles, battery innovation, federal and state funding incentives, and the role of hydrogen-fuel cells. Objectives: 1. Understand how electric vehicles have evolved and how consumers have accepted the more environmentally-friendly mode of transportation. 2. Understand how hydrogen vehicles work and when they will become more readily available. 3. Understand how self-driving vehicles operate, their benefits, challenges, and potential impact on the parking industry.

Download the App! Look for IPI2016 107

SCHEDULE: THURSDAY, MAY 19 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Garage Ventilation Energy Efficiency: A Significant Savings Opportunity Not To Be Overlooked Hermitage C Frank Nagle, Nagle Energy Solutions, LLC Mechanical ventilation systems are a significant source of energy consumption and operational costs for enclosed, commercial garage owner/operators. Ventilation Energy Efficiency in Parking (VEEP) is a proposed program designed to support and provide guidance to parking industry professionals wanting to capitalize on the energy and cost savings brought to bear by recently introduced—and effective— garage ventilation technologies. The VEEP program will emphasize the positive environmental and financial effects to be gained by deploying new and innovative ventilation solutions, with a focus on providing access to IPI members seeking the tools and expertise to lower operating costs. Objectives: 1. Gain access to Department of Energy tools and incentives. 2. Obtain information on the positive environmental and financial benefits provided by new technology. 3. Become smarter and more adaptable in meeting the challenge of reducing energy consumption. Public-Private Partnerships: This Thing Can Work! Hermitage D David Taxman, DESMAN Associates Christian Luz, PE, DESMAN Associates This session will present two types of public-private partnerships (3P): Why and what does it mean to privatize parking (monetizing a facility or system) as well as a critique of high-visibility case studies; and strategies to bolster, support, and create economic development through teaming with developers, including when, why, and how the public and private sector can most effectively work together for the common good. Objectives: 1. Understand the different types of public private partnerships and why it’s important to know the difference. 2. Learn why everything under the kitchen sink can be included in a privatization/concession agreement. 3. Learn when and why it makes sense for the public and private sectors to successfully partner.

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SCHEDULE: THURSDAY, MAY 19 Planning, Design, & Construction

Technology & Innovation

Town & Gown? A Collaborative Approach to Municipal and Academic Parking and Transportation Planning Cheekwood B&C Brett Wood, PE, CAPP, Kimley-Horn and Associates, Inc. Adam Jones, CAPP, Downtown Tempe Community Gabe Mendez, Arizona State University During the past decade, Arizona State University and the City of Tempe, Ariz. have grown to become one place, blending campus and community seamlessly. The growth has created numerous benefits, such as increased reliance on alternative transportation, opportunities for shared parking, and an increased collaboration between university and city staff. This presentation will use interactive audience participation to demonstrate how collaborative planning has improved the community as a whole. Objectives: 1. Apply collaborative planning principles to improve both university and municipal planning. 2. Identify opportunities to use shared parking for the greater good of the community. 3. Demonstrate advanced planning principles for parking management. 11:00 a.m.–12:30 p.m. “Park Tank II” General Session Tennessee Ballroom 11:45 a.m.–5:45 p.m.

Attendee Lounge & Wi-Fi Hotspot Level 0—Ryman Exhibit Hall

11:45 a.m.–5:45 p.m. Information/Help Desk Open Level 0—Ryman Exhibit Hall Registration Desk 12:45 p.m.–4:45 p.m. Exhibit Hall Open with TECHTalk Ryman Level 0—Ryman Exhibit Hall Lunch served in hall 12:45 p.m.–2:00 p.m.

3:30 p.m.–4:30 p.m.

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TT#1: Located in Hall B4-B6 near booth 329 1:30 p.m.–2:30 p.m. Understanding AVI—Automatic Vehicle Identification 2:45 p.m.–3:45 p.m. LED Lighting and Controls: It Doesn’t Cost a Fortune to Have It All

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TT #2: Located in Hall B4-B6 near booth 201 1:30 p.m.–2:30 p.m. Connected Parking as a Key Driver for Connected Networks 2:45 p.m.–3:45 p.m. Learning to Love all 50 DMV’s

IPI State & Regional Committee Meeting Magnolia Ballroom

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SCHEDULE: THURSDAY, MAY 19 Finance & Auditing

4:30 p.m.–5:30 p.m.

Mobility & Alternative Transportation

Personal Development

EDUCATION SESSIONS Are You In the Driver’s Seat or Getting Run Over? Mastering the Art of Strategic Communications Hermitage A Vanessa Solesbee, MA, Kimley-Horn and Associates Casey Jones, CAPP, SP+ Corporation When an organization is budgeting for dollars, staff time, and/or scarce resources, investment in strategic communication often slides to the bottom of the priority list as “nice-to-do” rather than “need-to-do”. Whether you are looking to move your communication efforts from good to great or trying to figure out where to start, this session will help you put your best foot forward when communicating with the diverse audiences your program serves. Objectives: 1. Explore why effective communication—both with internal and external stakeholders—can be one of the most effective operational tools parking managers have. 2. Learn where to start when approaching the creation of a strategic communications plan, including valuable tips for identifying audience segmentation, developing targeted messaging strategies and how to differentiate between the strategic communications, marketing, public relations, advertising, and media relations needs of your organization. 3. Review real-world results from parking practitioner peers— both successes and challenges—of investment in strategic communication planning. Lessons Learned from Little Rock: Clinton National Airport’s PARCS and APGS Implementation Hermitage B Neill Hurley, CAPP, Walker Parking Consultants Jim Bass, Bill and Hillary Clinton National Airport Implementing a new parking access and revenue control system (PARCS) or an automated parking guidance system (APGS) comes with its fair share of challenges. So you’d be crazy to do both at the same time, right? In 2015, the Clinton National Airport in Little Rock, Ark., successfully replaced its entire PARCS and installed a single-space APGS for a multi-level parking deck. Come see the challenges the airport faced and how they pulled it off. Objectives: 1. Explore a case study of the Clinton National Airport PARCS and APGS implementation. 2. Identify potential challenges when implementing parking technology. 3. Develop strategies to mitigate those challenges.

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SCHEDULE: THURSDAY, MAY 19 Planning, Design, & Construction

Technology & Innovation

Advanced License Plate Recognition Technologies for Ticketless and Other LPR-Based Payment Applications Hermitage C Jason Heckathorn, Quercus Technologies As cities growâ&#x20AC;&#x201D;in terms of inhabitants and number of vehiclesâ&#x20AC;&#x201D;the idea of integrating parking in smart mobility and smart city concepts is becoming more necessary. This session will present the features and benefits of different types of LPR-based payment methods used in parking garages worldwide and explain the main requirements of highly technological solutions for accurate license plate recognition results. Objectives: 1. Understand what smart mobility is and how LPR applications fold into this context. 2. Understand the different LPR-based types of payment. 3. Describe the key benefits of these innovative applications to the current parking environment and how they contribute to smart mobility. The Value of On-Street Parking: A Recommended Approach to Prioritizing Uses for On-Street Public Right-of-Way Hermitage D Michael Klein, CAPP, Klein & Associates Dennis Burns, CAPP, Kimley-Horn and Associates, Inc. As urban populations increase and disruptive technologies change how we think about car use, on-street resource competition rises. Community priorities may change as other modes receive greater consideration, and parking professionals need tools and strategies to analyze performance and have a seat at the table to plan for the future. Specific examples and information will be provided, and there will also be time provided for attendees to raise their case/situation in a high-energy session! Objectives: 1. Develop a nuanced understanding of the value of on-street parking. 2. Explore the range of uses for on-street parking and how to value competing options. 3. Review recommended criteria for critically assessing the appropriate uses for your community.

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SCHEDULE: THURSDAY, MAY 19 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Parking and More: Curb Management for the 21st Century Cheekwood B&C Meghan Shepard, City of Seattle Department of Transportation David Stein, New York City Department of Transportation Alice Kelly, District Department of Transportation Curb lanes, traditionally used for daily and short-term parking, increasingly represent hotly contested real estate. Learn how three cities—Seattle, Washington, D.C., and New York City—are navigating the complex technical and political requirements of parking and curb management to produce more rational, and more efficient transportation outcomes, ensuring people and goods reach their destinations without compromising safety, quality of life, or other things that make cities great. Objectives: 1. Understand a variety of ways that the curb lane and parking function fit with the greater transportation system. 2. Evaluate multiple approaches for application in the participants’ home community. 3. Apply new concepts. 5:30 p.m.–6:30 p.m.

IPI Committees Round-Up Attendee Lounge (Level 0—Ryman Exhibit Hall) ■■

Safety & Security Committee

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Consultants Committee

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Parking Matters® Committee

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Awards of Excellence Committee

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Sustainability Committee

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Technology Committee

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Professional Recognition Program Committee

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Education Development Committee

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ITS Parking Committee

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Membership Committee

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Parking Research Committee

6:00 p.m.–10:30 p.m. Y oung Professionals in Parking (YPIP) Event: Nashville Sounds Baseball Game “Beer, Ball & BBQ” Departure from Presidential Portico at 6:00 p.m. 6:30 p.m.–8:30 p.m.

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State & Regional Association (SRA) Beer Garden Mixer Departure from Presidential Portico at 6:00 p.m.

Friday, May 20

booth #2013

Untitled-2 1

3/7/2016 11:55:13 AM

Resource Center

Education

Friday, May 20

Events

new site. more info.

Publications

parking.org

Introducing IPIâ&#x20AC;&#x2122;s new website â&#x20AC;&#x201C; a new look, easier navigation, robust resource center, more features, more fun.

Advancing the parking profession

SCHEDULE: FRIDAY, MAY 20 Planning, Design, & Construction

FRIDAY, MAY 20

8:00 a.m.–2:00 p.m.

Registration & Host Committee Desk Open Tennessee Lobby A

8:00 a.m.–9:00 a.m.

Coffee and Muffins Tennessee Ballroom

8:30 a.m.–9:30 a.m.

Technology & Innovation

Central Perks (Wi-Fi Hotspot) Attendee Lounge (Level 0—Ryman Exhibit Hall)

8:30 a.m.–9:45 a.m.

eneral Session featuring Parking Matters Marketing and G Communication Awards, Green Garage Certification Recognition, Accredited Parking Organization (APO) Recognition, Awards of Excellence (AOE), and CAPP Graduation Ceremony Tennessee Ballroom

9:30 a.m.–2:00 p.m.

Attendee Lounge & Wi-Fi Hotspot Level 0—Ryman Exhibit Hall

10:00 a.m.–11:00 a.m. EDUCATION SESSIONS Parkception Hermitage A Daniel Bliley, MS, Passport Parkception examines the power of perception in our industry. Consumers do not enjoy the parking experience due to a variety of factors. The parking industry wants parkers to understand the complexity of urban planning. Parkers want innovation and ease. The disconnect is a matter of perception. Objectives: 1. Define the stages of perception. 2. Evaluate perception marketing methods. 3. Apply marketing concepts to your audiences.

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SCHEDULE: FRIDAY, MAY 20 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Trends, Insights and Best Practices: Parking Consultants Weigh In Hermitage B John Bushman, PE, Walker Parking Consultants Mark Santos, PE, Kimley-Horn and Associates, Inc. Mitch Skyer, Passio Technologies Glenn Kurtz, Lanier Parking Solutions David Leib, MPS, Walker Parking Consultants The IPI Consultants Committee offers this panel discussion on hot topics in the industry today, as well as tried-and-true best practices in parking. This session will provide attendees with insights on planning, best practices, and resources to benefit any parking organization. Each of our panelists will offer specialized expertise and real-world experience to share with parking professionals at every level. Objectives: 1. Hear an array of perspectives from industry leaders on best practices and what’s trending in the industry. 2. Gain a broad knowledge of external influences that shape and influence the direction of our industry. 3. Have the opportunity to get some “free consulting” from our panel of experts—come prepared with the questions you want them to answer! EMV & Parking: Six Months On Hermitage C David Witts, Creditcall On Oct. 1 2015, the liability shift was put in place. All of the U.S. should have moved over from the old-style magnetic swipe cards to the more secure EMV-enabled chip cards. This presentation will focus on how this has affected the U.S. parking and transportation industry. We will also discuss the key processes and timelines to becoming fully compliant along with any high-profile cases of non-compliancy and associated risks. Objectives: 1. Learn how the EMV transition affected the parking and transportation industry. 2. Understand the quickest and easiest route to become compliant. 3. Learn potential penalties and downfalls of non-compliance.

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SCHEDULE: FRIDAY, MAY 20 Planning, Design, & Construction

Technology & Innovation

If It Is Worth Building, Isnâ&#x20AC;&#x2122;t It Worth Protecting? Hermitage D Sunil Puri, PE, Walter P Moore & Associates David Santa Ana, CAPP, Augusta University Parking structures need waterproofing protection systems to fight against environmental powers. The purpose of this presentation is to discuss the types of protection systems available to extend the useful service life of parking structures. Actual case study on Peters Park Garage will be shared to exemplify the analysis behind the selection of an appropriate waterproofing system to address specific conditions of parking structures. Objectives: 1. Learn about types of waterproofing protection systems available for parking structures. 2. Understand the pros and cons of different waterproofing protection systems. 3. Learn how to select appropriate protection systems for given structural conditions and project requirements. Case Study: Mixed-Use Urban Subsurface Garage Design with Operational 3-Acre Roof Park and Entertainment Venue Cheekwood B&C Jeremy Rocha, P.E., Walter P Moore & Associates Marlon Marshall, Midtown Redevelopment Authority The SuperBlock Garage (SBG) project serves as a case study that engaged urban sub-surface garage design, coordination, community outreach, and municipal accountability. This case study highlights challenges that arise from multiple land acquisitions, building a garage on top of challenging soil conditions, placing a functioning park on top of a garage, and addressing the need for more parking spaces, all while achieving full community support and city buy-in. Objectives: 1. Design garages with rooftop green spaces. 2. Operate sub-surface garages with multiple amenities including green spaces. 3. Create community support for municipal parking.

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SCHEDULE: FRIDAY, MAY 20 Finance & Auditing

Mobility & Alternative Transportation

Personal Development

Parking in the Buff: Virtual Meters Look Good on Your Operation Cheekwood G&H John Oglesby, MobileNOW! Imagine parking in a forward-thinking community with few, if any, meters lining the streets—where customer convenience, green initiatives, and beautification prevail over primitive technology. Your operation will benefit from eliminating capital expenditures, streamlining enforcement, and saying goodbye to time-consuming, everlasting meter maintenance. Meterless is your solution. Objectives: 1. Reduce costs: Eliminate capital expenditures and related expenses for meter equipment, maintenance, consumables, and infrastructure. Discover lower credit card processing and transaction fees. 2. Improve safety by eliminating obstacles in line of sight as well as removing cash from the curb that personnel manage. 3. Support green and beautification initiatives by eliminating unsightly fixtures and paper consumables. 11:00 a.m.–2:00 p.m. Exhibit Hall Open w/ Prize Giveaways and TECHTalk Ryman Level 0—Ryman Exhibit Hall Lunch served in hall 11:00 a.m.–12:30 p.m.

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TT#1: Located in Hall B4-B6 near booth 329 11:30 a.m.–12:30 p.m. Transportation: The Foundation for Building a Smart City

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TT #2: Located in Hall B4-B6 near booth 201 11:30 a.m.–12:30 p.m. A Case Study: City of Detroit—Pride in Parking & Partnership

VISUALIZE YOUR SUCCESS: NEW WAYS TO EARN

OR MAINTAIN

YOUR CAPP CREDENTIAL New CAPP Resource Guide and sample CAPP exam questions available today at parking.org!

Good news: It’s now more convenient to prepare for the CAPP credential and find an exam testing center near you. Take the first step. Start here: parking.org/CAPP

CAPP is a rigorous certification program that covers seven topic areas: I. General Knowledge II. General Management III. Operations Management IV. Financial and Operational Auditing V. Federal, State, and Local Laws VI. Marketing and Public Relations VII. Analysis and Application of Technology

CAPP Point Classes

Have you considered earning your CAPP? It’s the world’s leading credential in parking and a pathway to personal accomplishment and career opportunities.

CAPP: RESPECTED WORLDWIDE AS THE LEADING CREDENTIAL IN PARKING CAPPs have demonstrated a strong commitment to advancing the parking profession. They have met the education, experience, and professional development criteria needed to be eligible to be CAPP candidates. Then, they must pass the rigorous exam that is designed to test their knowledge of tasks related to performing the job of a parking professional as defined by IPI’s Parking Professionals Job Analysis. Once credentialed, every three years they demonstrate continuing commitment to professional development by maintaining their credential through the recertification process. CAPP was developed using accepted best practices in certification program development and implementation. These best practices are designed to ensure fairness and promote transparency in the certification process. The program continues to be managed by IPI in cooperation with the University of Virginia and with the implementation of an independent certification board. The CAPP credential is obtained through the completion of an application that includes an endorsement from the applicant’s employer or a CAPP in good standing, and passing a computer-based examination administered via worldwide testing centers. IPI has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, IPI has demonstrated that it complies with the ANSI/IACET Standard, which is recognized internationally as a standard of good practice. As a result of the Authorized Provider status, IPI is authorized to offer IACET CEUs for programs that qualify under the ANSI/IACET Standard.

CAPP Point Classes

If you are interested in learning more or applying for CAPP, visit parking.org/capp and download the CAPP Candidate Handbook and the application. If you have questions, contact Lauri Chudoba at 571.699.3011 or email us at capp@parking.org.

Join us at the Friday General Session for this year’s CAPP graduation ceremony. Your parking and transportation colleagues will be recognized for their commitment to advancing the parking profession by becoming CAPP certified. Be sure to join us and celebrate their accomplishment.

CAPP POINT CLASS SCHEDULE CAPP POINT CLASSES

Developed by IPI and administered through its independent CAPP Certification Board in cooperation with the University of Virginia, the CAPP Program is the parking industry’s preeminent certification. This year’s courses offer CAPP points and/or continuing education units (CEUs) when attendees score 70 percent or greater on the end-of-course assessment.

UNIVERSITY OF VIRGINIA BUSINESS MANAGEMENT CLASS Monday, May 16–Thursday, May 19 Location: Ryman Studio DE, unless otherwise stated *Eligible Points: 19 CAPP Points and/or 1.9 CEUs

MONDAY, MAY 16 10:00 a.m. Registration 10:30 a.m.–11:00 a.m. Welcome & Introductions Kathleen Federici, M.Ed, International Parking Institute & Cindy Orshek, University of Virginia 11:00 a.m.–5:00 p.m. The Leadership Challenge: Creating Productive Workplaces & MBTI and the Art of Communication John Lord, University of Virginia 12:30 p.m.–1:30 p.m. Lunch Break (independent break) 1:30 p.m.–5:00 p.m. The Leadership Challenge: Creating Productive Workplaces John Lord (cont’d) MBTI and the Art of Communication John Lord, University of Virginia

TUESDAY, MAY 17 8:00 a.m.–9:00 a.m. Continental Breakfast 9:00 a.m.–12 noon Situational Leadership: A Model for Coaching and Inspiring Performance in Others John Whitlow, University of Virginia 12:00 noon–1:15 p.m. Lunch Break (independent break) 1:15 p.m.–5:00 p.m. High Performance Teams and Work Groups John Whitlow, University of Virginia 5:30 p.m.–9:30 p.m. Opening Welcome Event (Two Part Event) Grand Ole Opry Plaza Tastes of Nashville (5:30 p.m.–7:00 p.m.) Sounds of Nashville (7:00 p.m.–9:30 p.m.)

WEDNESDAY, MAY 18 8:00 a.m.–9:00 a.m.

CAPP POINT CLASS SCHEDULE 11:15 a.m.–12:15 p.m. Education Sessions (refer to pgs. 94–97) Hermitage A–D, Cheekwood B&C, Cheekwood G&H 12:15 p.m.–1:30 p.m. Exhibit Hall Open Ryman Level 0—Ryman Exhibit Hall Lunch served in hall 12:30–2:00 p.m. 1:30 p.m.–5:00 p.m. High Performance Teams & Leadout John Whitlow, University of Virginia 5:30 p.m.–7:00 p.m. Exhibit Hall Reception Ryman Level 0—Ryman Exhibit Hall

THURSDAY, MAY 19 8:00 a.m.–9:00 a.m. 9:00 a.m.–1:00 p.m. 1:00

2:00 4:00 6:00

6:30

Continental Breakfast Managing for Service Excellence John Lord, University of Virginia p.m.–2:00 p.m. Exhibit Hall Open Ryman Level 0—Ryman Exhibit Hall Lunch served in hall 12:45–2:00 p.m. p.m.–4:00 p.m. Leadership Excellence: Personal Action Planning John Lord, University of Virginia p.m.–5:00 p.m. End-of-Course Assessment and Evaluation p.m.–10:00 p.m. Young Professionals in Parking (YPIP) Event: Nashville Sounds Baseball Game “Beer, Ball & BBQ” Departure promptly at 6:00 p.m. from Presidential Portico p.m.–8:30 p.m. State & Regional Association (SRA) Beer Garden Mixer Departure promptly at 6:00 p.m. from Presidential Portico

FRIDAY, MAY 20 Please refer to pages 115–118 of this guide for Friday’s full schedule.

BEHIND THE FINE PRINT: A BLUEPRINT TO PARKING MANAGEMENT, OPERATIONS & REGULATIONS CLASS Tuesday, May 17–Thursday, May 19 Location: Ryman Studio FG, unless otherwise stated. *Eligible Professional Development Points: 14 CAPP points and/or 1.4 CEUs

TUESDAY, MAY 17 7:00 a.m. Registration 8:00 a.m.–9:00 a.m. Continental Breakfast 9:00 a.m.–10:00 a.m. Welcome & Introductions Kathleen Federici, M.Ed, International Parking Institute & Cindy Orshek, University of Virginia 10:00 a.m.–12:00 p.m. Comply With Fair Labor Standards Act Vicki Pero, SPHR, Marlyn Group, LLC 12:00 noon–1:15 p.m. Lunch Break (independent break)

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CAPP POINT CLASS SCHEDULE 1:15 p.m.–3:15 p.m. 3:30 p.m.–5:00 p.m. 5:30 p.m.–9:30 p.m.

Segregation of Staff Duties Vicki Pero, SPHR, Marlyn Group, LLC FERPA/HIPAA Regulations Marlene Cramer, CAPP California Polytechnic State University, San Luis Obispo Opening Welcome Event (Two Part Event) Grand Ole Opry Plaza Tastes of Nashville (5:30 p.m.–7:00 p.m.) Sounds of Nashville (7:00 p.m.–9:30 p.m.)

WEDNESDAY, MAY 18 8:00 a.m.–9:00 a.m.

Education Sessions (refer to pgs. 91–94) Hermitage A–D, Cheekwood B&C, Cheekwood G&H 9:00 a.m.–10:00 a.m. Continental Breakfast Tennessee Ballroom 9:30 a.m.–11:00 a.m. Welcome General Session featuring Keynote Speaker plus IPI Professional Recognition, Chair, & Lifetime Achievement Awards Tennessee Ballroom 11:15 a.m.–12:15 p.m. Education Sessions (refer to pgs. 94–97) Hermitage A–D, Cheekwood B&C, Cheekwood G&H 12:15 p.m.–1:30 p.m. Exhibit Hall Open Ryman Level 0–Ryman Exhibit Hall Lunch served in hall 12:30–2:00 p.m. 1:30 p.m.–5:00 p.m. Safety and Security and Eliminating Staff Conflicts of Interest Kurt Matthews, M.Ed., City of Boulder 5:30 p.m.–7:00 p.m. Exhibit Hall Reception Ryman Level 0—Ryman Exhibit Hall

THURSDAY, MAY 19 8:00 a.m.–9:00 a.m. 9:00 a.m.–11:30 p.m.

Continental Breakfast Business Partner Relationships and Administrative Services Sam Veraldi, CAPP, Kimley-Horn and Associates, Inc. 11:45 a.m.–1:00 p.m. Safety Rights Information Mark Napier, CAPP University of Arizona 1:00 p.m.–2:00 p.m. Exhibit Hall Open Ryman Level 0—Ryman Exhibit Hall Lunch served in hall 12:45–2:00 p.m. 2:00 p.m.–4:15 p.m. Project Management and Procurement Gary Caton, CAPP 4:15 p.m.–5:00 p.m. End-of-Course Assessment and Evaluation 6:00 p.m.–10:00 p.m. Young Professionals in Parking (YPIP) Event: Nashville Sounds Baseball Game “Beer, Ball & BBQ” Departure promptly at 6:00 p.m. from Presidential Portico 6:30 p.m.–8:30 p.m. State & Regional Association (SRA) Beer Garden Mixer Departure promptly at 6:00 p.m. from Presidential Portico

FRIDAY, MAY 20 Please refer to pages 115–118 of this guide for Friday’s full schedule.

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EDUCATION PROGRAM SPEAKERS Mohammed Al Muhairi

Alejandra Argudin, CAPP, LEED AP

General Manager, Parking Department of Transport, Abu Dhabi

Chief Operations Officer Miami Parking Authority

Mohammed is the General Manager, Parking, at the Department of Transport (DOT), Abu Dhabi. He joined the DoT as director of business development and previously held senior management positions in the private and public sectors of the United Arab Emirates. He is a graduate of the California State University, an avid reader of literature, and a sports enthusiast.

Melinda Alonzo, CAPP

Alex has been the COO for the Miami Parking Authority since September 2011. Her responsibilities include the day-to-day operation of a parking system which manages over 36,000 spaces, with 130+ employees and an operating budget of over $38 Million. She has earned the CAPP designation as well as acquired her LEED AP designation from the Green Building Council. She currently serves on the APO Board as well as on the FPA Board as a Director-at-Large.

Director, Parking & Transit Arizona State University

Karla Baig

Melinda oversees Arizona State University’s parking and transit program, serving more than 80,000 students across four unique campuses. She began her career with Ace Parking Management before joining ASU in 1999. She holds a bachelor’s degree in business administration from the University of Arizona, joined IPI in 2001, and is a founding member of the Southwest Parking & Transportation Association, serving as president from 2005–2006. She is an inaugural member of the CAPP Certification Board.

Ryan Arabsky Manager Regulations and Compliance Winnipeg Parking Authority Ryan leads the enforcement division within the Winnipeg Parking Authority and is responsible for all aspects of customer service and enforcement, including the direct oversight of the contracted service provider. Since joining WPA in 2012, Ryan has led the department through a dramatic shift in compliance management with a focus on customer service, officer training, and contract oversight, working to create and implement innovative programs and services.

Strategic Sales Manager OmniPark Starting her career in the parking industry with Standard Parking, Karla manages clients throughout the United States and Canada. Her 10 years in the parking industry afforded her the opportunity to interact with many customers in all vertical markets and help them make informed business decisions.

Elan Ballantyne, BA, B.Kin Parking Services Manager City of Saskatoon Originally from Saskatoon, Elan spent 21 years as a professional golfer in Arizona. Prior to that, she graduated from the University of Winnipeg with a degree in sports psychology and kinesiology from the University of Calgary. Upon returning to Saskatoon, Elan started working for the City of Saskatoon. In January 2015, she was tasked with the implementation of the Flex Parking system and has been acting parking services manager for the past year.

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EDUCATION PROGRAM SPEAKERS Stephanie Barnes, MA

Daniel Bliley, MS

Vice President LAZ Parking Ltd.

Head of Marketing Passport

Stephanie is Vice President of Healthcare Services for LAZ Parking. Prior to joining LAZ, she spent 10 years with the Cleveland Clinic Health System involved in the oversight of several contracted services, including a 40,000-space parking operation. She participated in several patient experience initiatives and led multiple best practices symposiums in parking, valet service, sustainability programs, and data analytics. She has a master’s degree in security policy and strategic intelligence.

Daniel is a national award-winning marketing expert with more than 15 years of experience building brands and developing marketing strategies. He has led initiatives in multiple industries, including automotive, healthcare, and banking and has spoken at national conferences. Daniel holds a bachelor’s degree in marketing from the University of Virginia and a masters in marketing management from New England College. He is the 2014 Western Virginia American Advertising Federation Ad Person of the Year.

Jim Bass

Dennis Burns, CAPP

Manager, Landside Operations Bill and Hillary Clinton National Airport

Regional Vice President Kimley-Horn and Associates, Inc.

Jim is currently Landside Operations Manager for the Clinton National Airport in Little Rock, Ark. He has 15 years of parking experience. Jim’s business philosophy can best be expressed as the maximum utilization of available resources in such a way as to accomplish the business unit’s mission in an expedient and efficient manner, always ensuring that each moment of truth with customers, both internal and external, is professional and mutually beneficial.

Dennis is a nationally recognized parking expert with more than 30 years of parking consulting and management experience. In the past 10 years, Dennis has focused on municipal parking programs and business district development, campus/university parking and transportation programs, transportation demand management strategies, and the application of advanced technological innovations.

John Bushman, PE President & Chief Executive Officer Walker Parking Consultants John is President and CEO of Walker Parking Consultants, the largest firm in the nation specializing solely in the planning, design, and restoration of parking facilities. Walker has 14 fully staffed offices in the U.S. and two offices in the United Arab Emirates. John joined Walker in 1980 and has worked on projects throughout the U.S. and in a dozen foreign countries. He currently serves as co-chair of IPI’s Consultants Committee.

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EDUCATION PROGRAM SPEAKERS Andi Campbell, MS

Barbara Chance, Ph.D.

Vice President, Human Resources LAZ Parking

President & CEO CHANCE Management Advisors, Inc.

With an emphasis on strategic talent management, Andi leads people and culture initiatives for LAZ Parking’s 8,300+ employees. She was listed as one of the Top 40 Young Trainers by Training Magazine (2012) and has received acclaim in various magazines for her work. Andi has a master’s degree in organizational psychology and is best known for providing scalable people strategies that drive measurable results—and for giving hugs, not handshakes.

Barbara is President and CEO of CHANCE Management Advisors, Inc., Philadelphia. CMA provides parking and transportation consulting to higher education, medical, governmental, and private sectors. The firm has worked in more than 30 U.S. states as well as in Canada, Lebanon, and Kuwait. She was selected as IPI’s Parking Professional of the Year in 2011.

Gary Caton, CAPP* Retired Director of Parking & Transportation Services *CAPP Point Class Instructor University of North Carolina at Charlotte Gary has more than 20 years’ experience in the parking/ transportation profession with the Rochester Institute of Technology and the University of North Carolina at Charlotte, as well as 20 years in law enforcement. He most recently retired from UNC Charlotte where, as director of parking/transportation services, he was directly involved in the project management, planning, design, and construction of four parking decks in less than eight years, totaling more than 4,500 parking spaces.

Daniel Ciarcia, BSEE, MBA, LEED GA* Trainer *CAPP Point Class Instructor Green Parking Council Daniel is a clean-technology business and technical consultant who manages product development and advises organizations in energy and environmental sustainability. He was integral in developing the Green Parking Council’s Green Garage Certification, managed the beta launch, and created the certification training. Dan launched GE’s electric vehicle (EV) charging product line, Mueller’s Smart-Grid technology, and advised numerous clean-energy startups. He has authored and presented to global audiences on EV and sustainability.

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EDUCATION PROGRAM SPEAKERS Larry Cohen, CAPP

Vanessa Cummings, CAPP

Executive Director Lancaster Parking Authority

Supervisor, Parking Operations Columbus State Community College

Larry has 25+ year’s experience. Currently Executive Director of the Lancaster Parking Authority, he previously owned his own parking company, was director of parking and transportation at Penn, Johns Hopkins, and George Washington University. Currently President of MAPA, past IPI Board member, and member of Pennsylvania Parking Association. He has spoken at numerous conferences, been quoted in national media outlets, and written on a wide range of topics.

Vanessa is a parking professional, pastor, mentor, comedian, and motivational speaker. She is best known for her comedic approach to training. She engages participants using real-life examples any parking professional can relate to. With more than 20 years in the parking industry, she shares her experience, knowledge, and insights to mentor others in the profession. She is a church pastor who receives requests to preach and provide Christian comedy.

Marlene Cramer, CAPP*

Senior Vice President, Technology Integration SP+ / North Division

Business Services Coordinator *CAPP Point Class Instructor California Polytechnic State University, San Luis Obispo Marlene is Assistant Director, University Police Business Services at Cal Poly State University, San Luis Obispo, Calif. Marlene is a regular contributor to the California Public Parking Association newsletter and The Parking Professional magazine. She was awarded Parking Professional of the Year in 2008 by CPPA and holds a business degree in management and human resources management from Columbia College.

Gary Cudney, PE President & Chief Executive Officer Carl Walker, Inc. Gary is President and CEO of Carl Walker, Inc., a specialist in parking structure design, restoration, and parking studies and operations consulting serving clients nationally. During 32 years in parking consulting, he has developed wide-ranging expertise in parking planning, sustainable and green parking design, functional design, lighting, security, revenue control systems, and structural engineering.

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Michael Drow, CAPP

Mike is SVP Technology Integration at SP+ Corporation, a parking and transportation management company. He is responsible for identifying and implementing innovative technologies into the company’s various operating groups and service offerings. He leads efforts in mobility services and remote management operating services, and provides technology-related consulting to clients. He is co-chair of IPI’s Technology Committee and is certified as a Project Management Professional and in production & inventory management.

Matthew Dunn Supervisory Special Agent FBI Matthew is the supervisor of the Federal Bureau of Investigation’s Cyber/Counterintelligence Squad in Nashville, as well as supervisor of the FBI Memphis Division SWAT Team. During his 19-year career with the FBI he has worked a variety of investigative matters, including drug trafficking, gangs, bank robberies, kidnapping, money laundering, and counterterrorism. His assignments within the FBI have included Philadelphia; Washington D.C.; Iraq; Toronto; and Nashville.

EDUCATION PROGRAM SPEAKERS Laurens Eckelboom

Matthew Federici

Vice President, Head of Business Development SAP Labs, LLC

Executive Director Copeland Center for Wellness and Recovery

Laurens is an international executive who has held senior positions in the financial and technology industries. He played a key role in the launch of mobile payment solutions in Europe and the U.S., where he was one of the founders of Parkmobile. Under his strategic direction, the company became an industry leader. Laurens is currently VP, Head of Business Development at SAP Vehicles Network. He has served on the IPI Board of Directors since 2012.

Cheryl Evens

Matthew is the Executive Director for the Copeland Center for Wellness and Recovery. Matthew specializes in training on mental health wellness and recovery, healing from trauma, psychiatric advance directives, organizational wellness, and WRAP® program implementation. He comes to the Copeland Center from the Institute for Recovery & Community Integration where he served as Program Director. He received his B.A. from Alvernia College in Psychology and Communications and M.S. in Rehabilitation Counseling at the Rutgers University.

President Evens Time, Inc.

Todd Fisher

Sherry has been in the workforce management industry for 30 years and the parking industry for 15 years. She is past president of the Independent Time and Labor Management Association and Workforce Educational Organization. She is currently president of Evens Time, Inc., a value-added reseller of workforce management solutions and parking control solutions.

Brian Favela Executive Director, Parking & Transportation Binghamton University

Chief Executive Officer iParq, Inc. Todd is a recognized expert in electronic parking systems. He has more than 30 years of experience building computer systems and 25 year’s experience as a chief executive officer. His technology experience includes his work for IBM and the University of California Computer Laboratory. Todd is an accountant and a lawyer, earning an undergraduate degree from the University of California, Santa Barbara, and a juris doctorate from Golden Gate University.

Brian is Executive Director of Parking & Transportation at Binghamton University. Brian holds two masters degrees and is an active board member with the Campus Parking & Transportation Association. Brian managed the Texas Medical Center’s Parking & Transportation Operations for the last four years and recently accepted the position at Binghamton. Binghamton University plans to open a medical technology park in 2017.

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EDUCATION PROGRAM SPEAKERS Michael Flanagan

Vicky Gagliano, MBA

Sales & Business Development Sentry Control Systems

Senior Parking Consultant Timothy Haahs & Associates, Inc.

Michael oversees sales and business development for Sentry Control Systems, focusing on solutions that make Sentry’s customers more successful and profitable. He has a keen interest in the Internet of Things (IoT) and how it impacts parking, transportation, smart cities including autonomous vehicles, and interactions with parking control equipment. Sentry, with Skidata majority stakeholder, has more than 30 years of professional experience installing, building, and managing parking control systems.

Vicky currently serves TimHaahs as Senior Parking Consultant. Her responsibilities include researching, analyzing, and recommending solutions to parking problems through the performance of parking supply/ demand, alternatives and site analysis, market and financial feasibility, shared parking, revenue control, and parking management studies. These studies utilize her skills of investigation, analytical evaluation, and presentation of findings. Vicky’s extensive education and experience in financial analysis augment her expertise in performing financial feasibility and supply/demand studies.

Bill Franklin, PE President Tannery Creek Systems, Inc. Bill is President of Tannery Creek Systems, a vehicle recognition and LPR product company developing innovative products such as pay-by-plate and sophisticated parking management techniques to get the most out of clients’ limited parking resources. Bill is a professional engineer and has developed high-quality products in data communications, information security and parking enforcement, and management for more than 30 years.

Stephanie Frey Director of Marketing Rydin Decal Stephanie is Director of Marketing at Rydin Decal. She has extensive experience in all forms of digital marketing, including many years of proficiency in Google Analytics. Her knowledge on this topic can be beneficial to others in the industry and can help them understand how Google Analytics can improve their websites.

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Melissa Harden Assistant Director for Strategies Duke University Parking & Transportation Services Melissa is Assistant Director for Strategies with Duke University Parking & Transportation Services. She graduated from NCSU with a bachelor’s degree in business management and a concentration in operations management. During Melissa’s tenure at Duke, she has led efforts to build special event operations, establish a robust transportation demand management program, create parking logistic plans for numerous construction projects, and most recently, the campus-wide PARCS implementation.

EDUCATION PROGRAM SPEAKERS Jason Heckathorn

Maria Irshad, MPA, CAPP

Western Regional Sales Manager Quercus Technologies

Assistant Director City of Houston

Jason is a consultative hardware and software sales professional with background in business development and technical sales for international electronic manufacturers. With extensive engineering experience in security and automatic number plate recognition systems, he is Western Regional Sales Manager at Quercus Technologies, developer and manufacturer of high technology products designed to improve mobility and security in the parking market.

Maria is Assistant Director for the ParkHouston program, which is responsible for the management of the city’s 9,200 on-street metered parking spaces and 19 off-street surface lots; enforcement of all parking codes; and the administration of various permits. She holds a master’s degree in public administration. She serves on the IPI Accredited Parking Organization (APO) board as well as two IPI committees and is past president of Women Professionals in Government.

Tim Hines

Adam Jones, CAPP

Co-Founder CurbNinja

Vice President & Deputy Director Downtown Tempe Community

Tim is a technology evangelist, consultant, and keynote speaker specializing in parking and mobile technology, social media, and entrepreneurship. Based in San Francisco, Tim has worked in marketing, event ticketing, and transportation industries for more than 10 years with companies such as CurbNinja, Tribune Company, TicketMaster, and the CIA. Tim has also become a prominent connector in the entrepreneurship and technology community and serves on the advisory boards of many startups.

Adam is Vice President and Deputy Director of the Downtown Tempe Community organization in Tempe, Ariz. In his role, he manages a variety of public and private parking assets for the City of Tempe and private entities within the community. During his tenure in Tempe, Adam has helped the community achieve aggressive economic growth through the application of innovative parking management strategies.

Neill Hurley, CAPP

Vice President, Institutional Services SP+ Corporation

Parking Consultant Walker Parking Consultants Neill is a parking consultant in Walker’s Car Park Management Systems (CPMS) group. He has more than 10 years of consulting experience in the evaluation, design, and implementation of parking technologies with a focus on automated parking guidance systems (APGS) and parking access and revenue control systems (PARCS).

Casey Jones, CAPP

Casey is Vice President for Institutional Services at SP+, where he works with colleges and universities to solve parking and transportation issues. In his 20+ year career, he has overseen parking and transportation programs at several universities and cities. Casey is past IPI Board Chair, Green Parking Council board member, and Accredited Parking Organization (APO) board member. He holds a Master of Public Administration degree.

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EDUCATION PROGRAM SPEAKERS Jason Jones

Michael Klein, CAPP

Director, Parking & Mass Transit Services University of Albany

Founder & Chief Executive Officer Klein & Associates

Jason has served in the world of parking, transportation, and special-event management for more than 16 years. Currently, he is Director of Parking and Mass Transit Services at the University of Albany, overseeing all aspects of the program. Jason is co-chair of IPI’s ITS Parking Task Force and has been a member of IPI and the New York State Parking Association since 2009.

Mike shares 35 years industry experience and use of innovative concepts via trade magazines, books, presentations, consultations, and traditional and social media to advance industry best practices. Professional memberships during his career include being a board member for IPI, the Association for Commuter Transportation, New York State Parking Association (President), Carolinas Parking Association (President), and a Charter Member of the Suffolk County Transportation Advisory Board.

Jeff Joyner Shareholder Greenberg Traurig Jeff is a Shareholder at Greenberg Traurig (GT) in Los Angeles. Jeff focuses on technology, including clean technologies, alternative energy, and natural resources. He has been very active in serving as outside general counsel to start-up and Fortune 100 businesses and investment funds whose goals range from start-up funding, public offerings, incentives, grants, joint venture partners, acquisition to protection, and aggregation of intellectual property, among others.

Alice Kelly Manager, Policy Branch District Department of Transportation Alice manages the Office of Policy & Governmental Affairs for the District Department of Transportation. In this capacity, she has been responsible for spearheading many of the innovative curbside management policies and programs currently in place in the District of Columbia. Under Alice’s leadership, the District has implemented regulations governing a wide variety of curbside access programs, including access for valet parking, intercity buses, food truck, shuttle buses, bike share stations, etc.

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Dan Kupferman, CAPP Director of Car Park Management Systems Walker Parking Consultants As Director of Car Park Management Systems, Dan’s responsibilities include researching, analyzing, and recommending solutions to parking problems involving technologies such as parking access and revenue control systems (PARCS), parking guidance systems (PGS), multi-space meters (MSMs), single-space meters (SSMs), license plate recognition (LPR), sensors, handheld units, mobile applications, and permitting systems. Dan is completing his second term on IPI’s Board of Directors and served six terms as president of the New England Parking Council.

EDUCATION PROGRAM SPEAKERS Glenn Kurtz

Megan Leinart, LEED AP BD+C

Director of Parking Georgia Institute of Technology

National Director of Corporate Development Propark America

Glenn is a seasoned transportation professional with 20 years’ experience in both operations planning and management of complex transportation systems. Glenn has planned and managed a number of transportation services, including shuttle bus, parking, fleet, and transportation demand management operations in both the public and private sectors. Glenn is presently Director of Parking at Georgia Institute of Technology.

Megan serves as National Director of Corporate Development for Propark America. Megan is a LEED Accredited Professional with the United States Green Building Council and has written articles for numerous publications including The Parking Professional. She recently completed a chapter of Sustainable Parking Design & Management: A Practitioner’s Handbook. She serves on IPI’s Sustainability Committee and co-founded the Young Professionals in Parking.

Peter W. Lange Executive Director, Transportation Services Texas A&M University, College Station Peter is Executive Director of Transportation Services at Texas A&M University in College Station, Texas. He is responsible for one of the largest parking, transportation, and fleet operations on any college campus in the country. He is a member and past chairman of the T2 Systems Customer Advisory Board, board member of the Texas Parking Association, and co-chair of IPI’s Technology Committee.

Blake Laufer, CAPP Vice President, Research T2 Systems, Inc.

David Lieb, MPS Parking Consultant Walker Parking Consultants David is a Parking Consultant in Walker Parking Consultants’ Denver office, specializing in higher education and transportation demand management. David comes to Walker with 25 years of experience at Cornell University and the University of Colorado-Boulder, operating and leading cutting-edge and innovative parking and TDM programs. Since joining Walker, he has also done extensive work with municipalities, developers, business campuses, and hospitals.

Blake is a technology nerd who has been on the leading edge of parking-tech since 1992. In his role as Vice President of Research for T2 Systems, he explores new technologies and attempts to apply them to parking. Blake is a longstanding member of IPI’s Technology Committee as well as a regular speaker at parking conferences, and has authored dozens of articles for The Parking Professional and other trade magazines.

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EDUCATION PROGRAM SPEAKERS Todd Lohman, PE

John Lord, MA*

Vice President & Managing Principal Walker Parking Consultants

*CAPP Point Class Instructor University of Virginia

Todd is Vice President & Managing Principal for the Indianapolis office of Walker Parking Consultants. He’s a licensed Professional Engineer with more than 25 year’s experience in the design of steel, cast-in-place concrete, and precast concrete structures. Todd is responsible for parking consulting, design, and restoration for a wide variety of parking projects and has been involved in durability design and maintenance recommendations. He has worked with Duke University for 15+ years.

John is skilled in all aspects of organizational and human resource development. He has extensive experience in designing and managing staff development programs, delivering consulting expertise to individuals and organizations, and providing training solutions to colleges and universities, government agencies, healthcare entities, corporations and other organizations. John has been with UVA since 1984 and has been Director of the Leadership Development Center since 2001.

Tope Longe Specialist, Contract Performance Management Abu Dhabi Department of Transport, Parking Division

Christian Luz, PE

Tope is the Management Consultant currently working as Contract Performance Management Specialist for the Parking Division, Department of Transport, Abu Dhabi. In her 20+ year career, she has overseen high-profile strategic and transformational traffic management projects, including London Congestion Charging and the Traffic Enforcement of London’s strategic road-network. Tope holds an MSc, and an MBA from Imperial College London and is a member of IPI’s Conference Program and Awards of Excellence Committees.

Christian is a Principal with DESMAN and leads their South Florida office. He has a bachelor’s degree in civil & environmental engineering and a master’s degree in civil engineering specializing in planning. Christian is also a registered professional engineer and a certified planner. He has more than 30 years of experience conducting a wide variety of parking, transportation planning, financial feasibility, and traffic engineering studies.

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Principal DESMAN

EDUCATION PROGRAM SPEAKERS Marlon Marshall

Elaine McVey, M.Stat

Manager, Capital Projects Midtown Redevelopment Authority

Data Scientist TransLoc Inc

Marlon is Manager of Capital Projects for the Midtown Redevelopment Authority. He is responsible for planning and the implementation of Midtown’s Capital Improvement Program, which provides funding for public infrastructure and right-of-way enhancement projects. The projects include mobility and pedestrian improvements, parks and open spaces, and parking facilities to encourage economic development. He holds bachelor’s and master’s degrees in engineering from Louisiana State University and Georgia Institute of Technology, respectively.

Elaine is a data scientist at TransLoc, where she uses data to gain insight into transit rider behavior, explore ways to revolutionize transit planning, and build innovative products. She has a master’s degree in statistics from NC State. Before coming to the transit technology industry, she worked in medical technology and digital advertising.

Jon Martens, AICP, CAPP Parking Consultant Walker Parking Consultants Jon has been in the parking industry for the past 20 years as both a consultant and a parking operator. Jon has extensive experience in evaluating, planning, and recommending solutions to parking issues throughout the U.S. and abroad. He currently serves on IPI’s Technology Committee, which focuses on researching and presenting how technology affects parking.

Trevyr Meade, LEED GA Program Manager Green Parking Council Trevyr is the Green Parking Council Program Manager. He played a critical role in the development of Green Garage Certification and currently manages the program’s North American rollout. He develops marketing initiatives, coaches facilities through the submission process, and conducts trainings. Trevyr is responsible for GPC’s ongoing webinar series, bi-weekly newsletter, partnership outreach, and Lighting Energy Efficiency in Parking (LEEP) Campaign. He graduated from Bentley University with a degree in economics and finance.

Kurt Matthews, M.Ed.* Parking Manager *CAPP Point Class Instructor City of Boulder Kurt is the Manger of Parking Services for the City of Boulder. He is responsible for more than 2,500 on-street and 2,500 offstreet parking spaces, including five garages and seven surface lots.

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EDUCATION PROGRAM SPEAKERS Arnold (Gabe) Mendez

Frank Nagle

Strategic Support Manager Arizona State University, Parking & Transit Services

Principal Nagle Energy Solutions, LLC

Gabe has been with ASU’s Parking & Transit Services since June 2008. In 2013, Gabe’s duties expanded to include transportation demand management, project management and strategic support for department programs and initiatives. Gabe is active within the parking industry at the regional and national levels and served as the Southwest Parking & Transportation Association president in 2008. He has also served on IPI’s State & Regional, Conference Program, and Sustainability committees.

Wayne Mixdorf, CAPP Parking Manager City of Lincoln, Nebraska Wayne is Parking Manager for the City of Lincoln, Neb. He previously managed municipal parking operations in Baltimore County, Md.; Tampa, Fla.; Montgomery County, Md.; and Ann Arbor, Mich. He received his CAPP in 2010.

Michael Myer Research Analyst Dept. of Energy’s Pacific Northwest National Laboratory Michael is a lighting analyst with The U.S. Department of Energy’s Pacific Northwest National Laboratory. Prior to working at PNNL, Michael was a professional lighting designer. For the last two years, he has been the technical lead for the Lighting Energy Efficiency in Parking Campaign (sponsored by the Department of Energy, IPI, and others). Michael is knowledgeable in lighting for parking facilities.

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Frank is the principal of NES, which manufactures, distributes, and installs an innovative ventilation control system for commercial garages. He serves on IPI’s Sustainability Committee and the Green Parking Council’s Sustainable Technologies Committee, for which he helped craft the Green Garage Certification Standard for garage ventilation. In 2011, he served on the California Energy Commission task force that revised California’s Energy Code, known as Title 24, specific to enclosed parking garage ventilation.

Mark Napier, MCJ, CAPP* Associate Director *CAPP Point Class Instructor University of Arizona Mark is Associate Director, Operations for Parking & Transportation Services at the University of Arizona. He holds a bachelor’s degree in social psychology (summa cum laude) from Park University and a master’s degree from Boston University. He is a graduate of the Arizona State University Public Executive Training Program, holds a Certificate in Public Policy Management from the University of Arizona, and is a graduate of the Senior Management Institute for Police.

EDUCATION PROGRAM SPEAKERS John Oglesby

Vicki Pero, SPHR*

Chief Executive Officer & President MobileNOW!

Principal *CAPP Point Class Instructor Marlyn Group, LLC

John, MobileNOW! CEO, brings more than 30 yearsâ&#x20AC;&#x2122; experience providing parking and transportation solutions and innovations for high-profile clients and events. Recognized for results, John is a specialist in large-scale public and private sector projects, on-street enforcement, and facility and equipment design. John has been instrumental in comprehensive parking solutions for prestigious events, (Super Bowl, World Series, 2010 Olympics), and moved to mobile payment and multi-space meters in 2011 and MobileNOW! in 2012.

Adebayo Onigbanjo, Msc Data Communication Systems 1508 Limited Adebayo is a strategic and technical marketing leader in the technology industry. He has 15+ years of successful experience in product and solutions marketing in telecommunication, AIDC, locationing, mobile, and the Internet of Things space. He has worked for a variety of leading technology companies.

With her balanced background of operational leadership and back office support, Vicki brings a unique perspective to her Marlyn Group clients as her institutional knowledge in these areas lends well to ensuring employee training, recruitment, and organizational development programs align with business needs. Vicki is an active member of IPI where she serves as a member of the Education Development Committee.

Sunil Puri, PE Senior Project Manager Walter P Moore & Associates Sunil, Parking Practice Leader in the Diagnostics Group of Walter P Moore, helps clients find solutions for asset assessment, restoration, rehabilitation, and forensic engineering challenges. He is a licensed professional engineer in multiple states and has more than 13 years of progressive experience in structural engineering, investigative evaluations, and use of non-destructive testing tools. He has a masterâ&#x20AC;&#x2122;s degree in civil engineering from Purdue University, Ind.

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EDUCATION PROGRAM SPEAKERS Nicholas Ramfos

Jeremy Rocha, PE

Director, Transportation Operations Programs Metropolitan Washington Council of Governments

Senior Associate & Program Manager, Parking Consulting Services Walter P Moore & Associates

Nicholas is Director, Transportation Operations Programs with the Metropolitan Washington Council of Governments (COG) and Chairman of the Transportation Demand Management Institute. He received his bachelorâ&#x20AC;&#x2122;s degree in political science and public relations from Purdue University.

Jeremy is a senior associate and project manager for the Parking Services Group at Walter P Moore. Having joined the firm in 2004, Jeremy has more than 16 years of experience in parking, master planning, land development, and project management. As a professional engineer licensed in six states and a certified Green Garage Assessor, he has provided parking services for a variety of clients across the country and internationally.

Chuck Reedstrom, CAPP Senior Practice Builder Kimley-Horn and Associates, Inc. Chuck is a nationally-renowned parking technologies consultant. He is known for his expertise with the development of projects involving technology systems, the design and implementation of parking revenue control systems, and parking guidance systems. Many of his projects include parking management and operations assessment; parking rate analysis; parking guidance systems design and implementation; parking supply/demand analysis; and the design and implementation of parking revenue control systems.

Lia Reyes Business Development Manager Carl Walker, Inc. Lia has more than 25 years of parking and transportation planning consulting and hands-on parking operations management experience. Her extensive background in parking includes consulting for complex parking and transportation projects such as mixed-use, transit-orienteddevelopment, arenas and convention centers, hotels, airports, park-and-rides, and universities, both nationally and internationally.

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David Santa Ana, CAPP Director, Parking & Transportation Services Augusta University David is Director of Parking & Transportation Services at Augusta University. He has 18 years of experience in senior level management of parking and transportation operations on university campuses. He has served two terms as president of the Parking Association of Georgia. David holds a masterâ&#x20AC;&#x2122;s degree in personnel management from Troy University and a bachelorâ&#x20AC;&#x2122;s degree from Columbus State University.

Mark Santos, PE Senior Practice Builder Kimley-Horn and Associates, Inc. Mark is a Senior Practice Builder with Kimley-Horn, a multidisciplinary consulting firm offering engineering, planning, and landscape architecture services.

EDUCATION PROGRAM SPEAKERS Jim Sayre, CAPP

Rita Seraderian, PE, FPCI, LEED AP

Associate Director, Parking & Transportation Dept. University of Iowa

Executive Director Precast/Prestressed Concrete Institute Northeast

Jim serves as Associate Director of the Parking & Transportation Dept. at the University of Iowa. Jim’s responsibilities include a parking operation with approximately 16,000 parking spaces and 10 parking garages, a large transit division that provides more than 4.5 million rides per year, and a fleet division responsible for more than 550 vehicles. Jim has been an active member of IPI since 2000.

Rita has been Executive Director of the Precast/Prestressed Concrete Institute Northeast for the past 25 years. She has organized, hosted, and spoken at numerous seminars and workshops on the use of precast/prestressed concrete products and systems throughout New England and New York. She became a Fellow of the Precast Prestressed Concrete Institute in 2009.

Benton Schnabel, CAPP

Meghan Shepard

Assistant Director, Public Parking University of Minnesota

Transportation Strategic Advisor City of Seattle Department of Transportation

Ben started at UM’s Parking & Transportation Services in 2009, the same year TCF Bank stadium brought football back to campus. As part of his role as Assistant Director of Public Parking, he worked extensively within the parking department and with Intercollegiate Athletics to foster a safe and effective tailgating environment.

Meghan is a Strategic Advisor with the Seattle Department of Transportation, where she’s managed the Center City Parking Program since 2009. This program includes development of a Seattle CBD Curbspace Study to identify future management strategies for downtown parking and loading spaces, and e-Park, Seattle’s real-time parking guidance system. During her 15+ years as a municipal planner, Meghan has worked extensively with stakeholders on parking policy and neighborhood parking programs.

Joseph Sciulli, CAPP Vice President/Senior Operations Consultant CHANCE Management Advisors, Inc. Joe is Vice President/Senior Operations Consultant with CHANCE Management Advisors, Inc. Now in his 30th year in the industry, he has been able to work with and learn from some of the true pioneers of modern parking management. With special expertise in operations and financial analysis, he leads CMA’s projects for municipal, university, medical center, and parking monetization clients, and is a member of IPI’s Education Development Committee.

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EDUCATION PROGRAM SPEAKERS Mitch Skyer

Vanessa Solesbee, M.A.

President Passio Technologies/Solstice

Practice Builder Kimley-Horn and Associates

Mitch has been President of Passio Technologies since 2010. He has actively managed and consulted with transportation operations since 2002. Passio works with universities, corporations, and municipalities throughout the country to provide transportation and parking operations with technology and consulting solutions. He actively participates with IPI, the National Association of College and University Auxiliary Services, and the American Public Transit Association. He graduated from Binghamton University and earned an MBA from the University at Buffalo.

Vanessa joined Kimley-Horn as a Practice Builder in March 2015. She provides expertise in parking strategic planning, public involvement and strategic communications. She is passionate about empowering people and organizations to create world-class communities through the development of innovative solutions to parking and transportation challenges. Prior to joining Kimley-Horn, Vanessa served as President of The Solesbee Group. Vanessa holds a master’s degree from the University of Texas, Austin.

Alex Smith, M.A.

Managing Principal Walker Parking Consultants

Operations Program Supervisor Phoenix-Mesa Gateway Airport Authority Alex is an Operations Program Supervisor with the PhoenixMesa Gateway Airport Authority in Mesa, Ariz. His department is responsible for maintaining the airport’s day-to-day operations. He also supervises the Airport Badging Office and Parking Program. Alex holds a bachelor’s degree in air traffic management and a master’s degree in criminal justice, both from Arizona State University. In addition, he is certified as an Airport Security Coordinator through the American Association of Airport Executives.

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Robert Stanley, PE, NSPE, LEED AP

Robert is a 20-year parking veteran and Managing Principal for Walker Parking Consultants’ Denver office. He has designed or consulted on more than 220 parking projects totaling more than 35,000 parking stalls. Bob is also a Certified Green Garage Assessor. His main focus is to provide clients efficient, wellfunctioning, and sustainable parking solutions that surpass expectations. Bob enjoys racing his Ford Mustang, scuba diving, and coaching fast-pitch softball.

EDUCATION PROGRAM SPEAKERS David Stein

Jennifer Tougas, Ph.D., CAPP

Deputy Director of Parking Management & Planning New York City Department of Transportation

Director, Parking & Transportation Services Western Kentucky University

David is Deputy Director of Parking Management & Planning for the New York City Department of Transportation, leading policy development and implementation of parking projects throughout NYC. He works with diverse stakeholders to envision, shape, and deliver innovative projects, including Park Smart, the Department’s performance based parking program. At NYCDOT, David manages a diverse portfolio of planning projects, focused on unlocking the potential of streets to create safe, sustainable, and equitable transportation.

David Taxman, PE Associate DESMAN David is an Associate at DESMAN. He works as a project manager for parking consultant and traffic engineering projects. He is a licensed Professional Engineer in Illinois and is certified by the Green Parking Council as a Certified Green Garage Assessor. He graduated from the University of Wisconsin, Madison with a civil engineering degree and received a master’s of real estate from the University of Illinois, Chicago.

Jennifer is Director of Parking & Transportation Services at Western Kentucky University. She is a member of the Board of Directors for the MidSouth Transportation & Parking Association, and a member of the T2 Customer Advisory Board and IPI’s Education Development Committee. She serves on the Bowling Green Warren County Greenways Commission and Bowling Green Public Transit Advisory Board, and participates in regional transportation planning through the local Metropolitan Planning Organization.

Kevin Uhlenhaker Chief Executive Officer & Co-Founder NuPark Kevin, CEO of NuPark, has more than 15 years of experience in the parking industry. He co-founded NuPark to bring the efficiencies of LPR-based parking and a customer-focused approach to the overall parking market. He is a member of IPI’s Technology Committee. Before NuPark, Kevin spent time with varied organizations including Texas Tech University, T2 Systems, and ParkingSoft.

Saloni Vastani, Ph.D. Managing Partner Intellisiv Saloni is an expert in pricing strategy and data analytics. She is experienced in the U.S., South America, Asia, and Europe. She is highly regarded for solving business problems through predictive analytics, grounded research, and leading cross-functional teams to implement strategy. Notable clients include Bain Capital, Emory, Riverside PE, Park ‘N Fly, and The Weather Channel. She is a published author with a doctorate from Georgia State University and an MBA from Emory University.

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EDUCATION PROGRAM SPEAKERS Sam Veraldi, MBA, CAPP*

Rebecca White, CAPP

Practice Builder *CAPP Point Class Instructor Kimley-Horn and Associates, Inc.

Director, Parking & Transportation Services University of Virginia

Sam currently is a Practice Builder at Kimley-Horn. Prior to joining Kimley-Horn, he was Director of Parking & Transportation Services at Duke University. He is still an active faculty member at Duke after 20 years, teaching finance and strategy. In addition, he has more than 20 years of corporate experience at IBM and GE Capital in senior finance roles. He is a member of IPI’s Education Development Committee.

Casey Wagner Vice President/Managing Principal Walker Parking Consultants Casey is Vice President/ Managing Principal of Walker Parking Consultants’ Houston office and is responsible for the Western region of the U.S. Casey, who is a 20-year parking veteran, has designed or consulted on hundreds of parking projects and is passionate about building talented teams to tackle difficult problems.

Paul Wessel Director, Business Development Green Business Certification Inc. Paul leads the national 501(c) (3) organization fostering green parking practices. Paul led the 2014 launch of the Green Garage Certification program and has developed partnerships with BOMA, IFMA, the U.S. Dept. of Energy, and the U.S. Green Building Council. He has presented on sustainable parking to the American Planning Association, CBRE, Colliers, the National Governors Association, and the Urban Land Institute.

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Becca is responsible for transit, alternative transportation, and parking operations on the academic and medical center campuses of the University of Virginia. Her work at UVA and regionally is focused on transportation and land use, sustainability, and regional transportation. Professional activities include leadership in regional and national trade associations, including the CAPP Certification Board, peer consulting, and speaking/publishing with regional and national associations.

John Whitlow, Ph.D.* *CAPP Point Class Instructor University of Virginia Having 20+ years’ experience serving in senior management and executive roles, John provides consulting and leadership training for organizations in both the public and private sectors throughout the country. John currently serves as President for JHW Consulting Services, an organizational consulting and training firm. From 1992–2003, John served as Vice President and on the senior executive staff of Plow & Hearth, a national consumer catalog company.

EDUCATION PROGRAM SPEAKERS David Wilken, PE

Dave Witts

Project Engineer Walker Parking Consultants, Inc.

President of U.S. Payment Systems Creditcall

David is a Project Engineer in the Indianapolis office of Walker Parking Consultants. He is a Professional Engineer licensed in five states. David is responsible for the design and assistance in project management on various parking structures. He has completed several structural designs consisting of various materials, including cast-in-place concrete, precast concrete, and structural steel framing, in addition to new and retrofitted components. Dave has worked with Duke University for more than seven years.

Dave is President of U.S. Payment Systems for Creditcall. He joined Creditcall in 2012 after 18 years of parking industry experience. Beforehand, Witts was at Schlumberger (now Parkeon), where he pioneered the multispace parking industry and the introduction of real-time credit card payments for on-street parking with Creditcall and Schlumberger. He helped implement multi-space parking programs that enable credit card payments in several major cities.

Philip Winters Director, Transportation Demand Management University of South Florida Center for Transportation Research Philip is Director, Transportation Demand Management at the Center for Urban Transportation Research at the University of South Florida, with over 35 yearsâ&#x20AC;&#x2122; experience. His projects include developing a model to predict societal benefits of TDM; managing Best Workplaces for Commuters program, and leading the Social Marketing in Transportation certificate program. He is an emeritus member of the Committee on TDM of the Transportation Research Board and a member of TDM Institute Board of Directors.

Brett Wood, PE, CAPP Parking Consultant Kimley-Horn and Associates, Inc. Brett is a Parking Consultant with Kimley-Horn. Throughout his career, Brett has worked on a variety of parking and transportation projects throughout the world that have afforded him a unique viewpoint of the role of parking in a successful and vibrant community. His unique passion for right-sized parking, transportation demand management, and innovative parking management solutions has helped communities find the right solution for parking without the burden of infrastructure development.

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EDUCATION PROGRAM SPEAKERS Rachel Yoka, CAPP, LEED AP BD+C Vice President, Program Development International Parking Institute Rachel serves as Vice President of Program Development for IPI, leading the organization in the areas of technology, research, data analytics, and industry accreditation and certification. She leads the Accredited Parking Organization (APO) program, which recognizes excellence in parking organizations according to comprehensive standards. Rachel served as editor and an author for Sustainable Parking Design and Management: A Practitionerâ&#x20AC;&#x2122;s Handbook.

Adam Zilberbaum Chief Technology Officer & Co-Founder Parking Panda Adam is Co-Founder & Chief Technology Officer at Parking Panda. Parking Panda is an online marketplace and optimization platform for parking. Adam started building his own video games when he was 12, which started his passion for creating with the use of technology. Adam also ran his own IT consulting firm and was the lead engineer on software being used by Fortune 500 companies.

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Play& Win Big! TITLE DEED

HOW TO PL AY!

nce to r a cha Enter fo ckets to the win 2 ti and r o o r tw hotel fo

CMAs ! $500

Get your gam e card from the IPI Registrat ion desk and have it stamped by TITLE participating HOW T DEED O WIN exhibitors. ! Submit a complete d game card to th e IPI Me mber Services Center (# 1300) located at the entrance of the Ex po Hall no later tha n noo

n on Fri., M ay 20th.

Drawing will be held in the Expo Hall on Friday, May 20th at 1:45 p.m. Good Luck! Must be present to win.

TAKE OFF!

Blast to the next level with IPIâ&#x20AC;&#x2122;s comprehensive education. With online and onsite courses, live and on-demand webinars, and annual conferences, IPI offers you the best educational opportunities in the industry. Visit the new parking.org to propel you career, and your team, to greater heights.

Advancing the parking profession

INNOVATION

VISIT US AT BOOTH 2001 OR ONLINE AT IPSGROUP.COM/ ASSESSMENT FOR A FREE SMART PARKING EVALUATION

With cutting-edge innovations that will transform your parking program, IPS Group is defining the Smart City of the future. • EMV-approved card readers • 4G wireless connectivity • Dome-mount vehicle detection sensors • Direct integration with consumer smart phone applications • Single-platform system management and data analytics

Exhibit Hall Floor Plan

REDEFINING PARKING THROUGH

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Be sure to browse the 2016 IPI Conference & Expo website or use our mobile app, IPI2016 to use the interactive floorplan or create customized floorplans based on specific product/services.

EXHIBIT HOURS

Wednesday, May 18 12:30 p.m.–4:30 p.m. Includes lunch & 5:30 p.m.–7:00 p.m. Includes reception Thursday, May 19 12:45 p.m.–4:45 p.m. Includes lunch Friday, May 20 11:00 a.m.–2:00 p.m. Includes lunch Official show badge must be displayed in the official show lanyard at all times.

FLOOR PLAN LEGEND

Our 2016 Partners and Green & Sustainable companies are indicated on this floor plan with their logos or n GES Service Center n TECHTalk Pavilions n Food Courts n IPI Member Services Center First-Time Exhibitors Look for Green/Sustainable product providers on show floor with the following symbol placed in front of their booth.

Download the App! Look for IPI2016 149

ALPHABETICAL LISTING OF EXHIBITORS IPI Conference Strategic Partners

Association Resources & Partners

● First-Time Exhibitors

Green/Sustainable Product/Service Provider

Exhibit booths 100–1000 are inside the entrance and to the left (Halls B4–B6). Exhibit booths 1300–2300 are inside the entrance and to the right (Hall C1). TECHTalks are located in Halls B4–B6. Food & Beverage locations are throughout. Your overall conference experience is, in part due to the continued support and partnership of the companies highlighted below in RED. We’d like to extend a special thank you to our PARTNERS and SPONSORS. (Additional listing of Partners and Sponsors can be found on page 12). 1812

2113 913 908 625 1400 719 1612 323 1004 1500

● 3C Payment Abloy Security, Inc. AeroVironment, Inc. Aiphone Corporation All Traffic Solutions Amano McGann, Inc. American Institute of Steel Construction ● Apriva ● Automated Machines, LLC AVPM—Automated Valet AWID, Inc.

805 Ballparc 1834 Banner Engineering Corp. 820 ● Bekaert Corporation 704 Bemrose Booth Paragon

729 822 2029 318 520 1015 315 621 1513 522 1610 1814 311 604 201 515

Cale America Inc. ● Cambridge Architectural Mesh Came Americas Automation, LLC Canada Ticket Inc. Carbon Day Automotive Cardinal Tracking, Inc. Carl Walker, Inc. Carlo Gavazzi, Inc. Chetu, Inc. ● CityLift Parking ● CitySync Limited ● CivicSmart, Inc. Clancy Systems International Code Blue Corporation Commend, Inc. Complus Data Innovations, Inc.

150 Follow us on

1615 531 419 1614 2123

CPI—Crane Payment Innovations ● Creative Parking Concepts Creditcall Corporation Current Components Custom America

807 Daktronics 801 Data Ticket, Inc. 2020 DBK USA, Inc. 219 Dero Bike Racks 1428 Designa Access Corporation 512 DESMAN 903 Diablo Controls Inc. 518 Digital Printing Systems, Inc. 2201 DoorKing Inc. 305 Duncan Solutions, Inc.

526 1701 211 2329 722 920 2010

1523 2326 803 1913 1630 707 606

Eaton’s Cooper Lighting ECO Parking Lights EDC Corp. (AIMS) ElDorado Motor Corporation ENERVATION, INC EVSE LLC A CMI Subsidiary ● EYEPAX IT CONSULTING LLC FAAC International, Inc. First Transit, Inc. Flexpost, Inc. Flow Thru Technologies Frogparking Limited ● FrostGuard Fybr booth

ALPHABETICAL LISTING OF EXHIBITORS IPI Conference Strategic Partners

Association Resources & Partners

● First-Time Exhibitors

Green/Sustainable Product/Service Provider

2213 ● GAI-Tronics Corp. 215 Genetec 523 Global Parking Solutions USA 1122 ● The Gotcha Group 607 ● Graphic Tickets & Systems 1301 ● G reen Business Certification Inc. (GBCI) 319 greenscreen 2305 GreenTech Automotive, Corp. 503 GTechna Inc. 2312 ● Guardian Booth

1517 Hamilton Manufacturing Corp. 609 Heartland Payment Systems 821 Hectronic USA Corp. 1510 Hormann High Performance Doors 1717 HTS Americas 1621 HUB Parking Technology 1008 HySecurity

1025 ● Ideas that Stick LLC 1735 Image Connection, LLC. 926 Indect 1502 IntegraPark 922 ● International Zinc Association 1729 IP Parking 935 IPDisplays LLC 831 IPI Indect 500—Racing Challenge 1300 IPI Member Services Center 2001 IPS Group, Inc. 1516 IPSens, LLC

415 1925

Jointmaster—A division of Inpro JCM Global

1707 Kenall Lighting 617 Kimley-Horn

1927 LAZ Parking, Ltd. 1526 ● Lemonde Partners Inc. 603 Linebarger Goggan Blair & Sampson, LLP 702 Liquid Outdoor Media LLC 1806 LocoMobi, Inc. 905 LSI Industries Inc. 600 LymTal International, Inc.

1501 MacKay Meters, Inc. 514 MAPEI Corporation 628 MC Sign Co. 810 MDI Worldwide 1505 Medeco High Security Locks 2023 Meypar—Oliva Torras Grup 2301 MM Systems Corporation 2101 MobileNOW! 205 Moneris

1520 Nagels North America, LLC 602 Nationwide Payment Solutions 1512 Nedap Identification Systems 1515 netPark 1921 Next Parking, LLC 509 NextBus, Inc. 1422 Nilfisk 2105 Nippon Primex Inc. 827 NuPark

924 O & S Associates 605 OmniPark 1832 Optec LED Lighting

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ALPHABETICAL LISTING OF EXHIBITORS IPI Conference Strategic Partners

Association Resources & Partners

● First-Time Exhibitors

Green/Sustainable Product/Service Provider

700 Pacific Cascade Parking Equipment Corporation 601 Par-Kut International, Inc. 1833 Park Assist 705 Parkeon 1804 Parker Technology LLC 1733 ParkEyes 904 Parkifi 825 Parking By Phone 723 PARKING LOGIX 2223 Parking Network 301 Parking Panda 1300 The Parking Professional magazine 1703 Parking Sense USA 1923 Parking Today Media 2311 ParkingSoft, LLC 2117 ParkMe 1723 Parkmobile, LLC 1608 ● PARKOM-Parking Methods Ltd. 1014 Parkplus System 2000 ● Parkway Loops 1509 ● ParkWhiz 1715 Partek Solutions, Inc. 706 Passio Technologies Mbr. of Solstice Trans. Group 735 Passport 929 PayByPhone 1801 Paylock IPT LLC 1029 Payment Express 306 Pecora Corporation 1006 Peripheral Dynamics Inc. 1511 Peripheral Resources, Inc. 412 PGAL 1802 ● Philips Lighting 1009 POM Incorporated 208 Precast/Prestressed Concrete Institute 608 PSI Paper Systems Inc.

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923 1917

Q-Free TCS Quercus Technologies

1508 Rath Security 1012 Reno A&E (RAE)/ Eberle Design Inc. (EDI) 524 ● RideHop 1713 Ring Communications Inc. 2204 ● RTB Safe Traffic, Inc. 1033 Rydin Decal 108 Rytec High Performance Doors

1709 ● SAP LABS, LLC 1412 Scheidt & Bachmann USA, Inc. 919 Schweers Technologies Inc. 1507 Secom International, Inc. 413 Sentry Protection LLC 909 Service Tracking Systems, Inc. 1529 Signal-Tech 1631 SKIDATA, Inc. 915 SLP Lighting 418 Smarking, Inc. 2321 ● Smart Citizen Inc. 511 Southland Printing Co., Inc. 900 SP+ 1506 Spancrete 906 SpotHero 1302 State & Regional Associations (SRA) 313 VINGTOR-STENTOFON/Zenitel USA 329 SureSpot Inc. 1628 Suzo-Happ 713 SWARCO TRAFFIC AMERICAS, LLC

ALPHABETICAL LISTING OF EXHIBITORS IPI Conference Strategic Partners

Association Resources & Partners

● First-Time Exhibitors

Green/Sustainable Product/Service Provider

1601 300 725 1019 1901 724

T2 Systems, Inc. TagMaster North America, Inc. ● Takeform Tannery Creek Systems, Inc. Telefonix Inc. ● T exas A&M Engineering Extension Service (TEEX) 711 SMS Valet by TEZ 623 ● The Traffic Safety Store.com 501 THP Limited Inc. 1821 TIBA Parking Systems 715 Timothy Haahs & Associates, Inc. 1000 Toledo Ticket Company 1524 Transaction Services 410 TransCore, Inc. 911 TransLoc 1913 Transponder & Reader Engineered Systems Inc (TRES) 721 Trecan Combustion Limited 1010 Trimble MCS

1909 304 701

529

400 811 611 901 818 1604 819 1811

● Umojo United Public Safety Universal Boot Inc. VenTek International W. S. Tyler Walker Parking Consultants Walter P Moore & Associates Watry Design, Inc. Watson Bowman Acme Corp. Weldon, Williams & Lick, Inc. Westward Industries Ltd. WPS USA Corp.

2013 Xerox

1530 907 1023

Zenith-Motors Zipcar, Inc. ZipPark, Inc.

Download the App! Look for IPI2016 153

2029

INTRODUCING THE NEW PKE SYSTEM The PKE combines the use of traditional thermal paper print and PGCT technologies, offering a low maintenance solution while maintaining efficiency during the demand required by high operation facilities. With the addition of a pay on exit terminal using TFT screen technology, QR or motorized magnetic reader and credit card payment facilities, PKE demonstrates a strong future for CAME Parkare on the world parking stage. For more information about the PKE, Tempo, or any of our other parking systems, please contact us today on 305 - 433 - 3307 or visit cameparkare.com/us

CAME Parkare, 11345 NW 122nd Street, Medley, FL 33178, USA

TEMPO MULTI-SPACE PARKING METERS The world-renowned pay and display parking system houses a wide range of features including polycarbonate display windows, anti-graffiti coatings and anti-vandal keyboard. Tempo offers a perfect pay and display parking solution for the urban environment. Combining Tempo with the Tempo Enterprise software creates a powerful pay and display management system that has proven success across the globe.

Exhibitor Product & Services Index

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

ACCESS AND REVENUE CONTROL SYSTEM Card Access Systems 1400 Amano McGann, Inc. 1612 Apriva 1004 AVPM—Automated Valet 1500 AWID, Inc. 729 Cale America Inc. 1513 Chetu, Inc. 1428 Designa Access Corporation 2201 DoorKing Inc. 1621 HUB Parking Technology 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1512 Nedap Identification Systems 1006 Peripheral Dynamics Inc. 1412 Scheidt & Bachmann USA, Inc. 909 Service Tracking Systems, Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 410 TransCore 1811 WPS USA Corp. 2013 Xerox

Credit/Debit 1400 Amano McGann, Inc. 1612 Apriva 1004 AVPM—Automated Valet 805 Ballparc 729 Cale America Inc. 1513 Chetu, Inc. 419 Creditcall Corporation 1614 Current Components 1621 HUB Parking Technology 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 602 Nationwide Payment Solutions 509 NextBus, Inc. 301 Parking Panda 1511 Peripheral Resources, Inc. 1009 POM Incorporated 1412 Scheidt & Bachmann USA, Inc. 909 Service Tracking Systems, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 1524 Transaction Services

1811 WPS USA Corp. 2013 Xerox

Equipment 2113 Abloy Security, Inc. 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 805 Ballparc 1834 Banner Engineering Corp. 729 Cale America Inc. 1428 Designa Access Corporation 903 Diablo Controls Inc. 2010 EYEPAX IT CONSULTING LLC 1517 Hamilton Manufacturing Corp. 1717 HTS Americas 1621 HUB Parking Technology 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 301 Parking Panda 1511 Peripheral Resources, Inc. 1412 Scheidt & Bachmann USA, Inc. 1631 SKIDATA, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 1811 WPS USA Corp. 2013 Xerox 1023 ZipPark, Inc.

Proximity 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 1500 AWID, Inc. 1428 Designa Access Corporation 2201 DoorKing Inc. 1621 HUB Parking Technology 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 509 NextBus, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 1811 WPS USA Corp.

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

ACCESS AND REVENUE CONTROL SYSTEM (continued) Remote Monitoring 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 805 Ballparc 729 Cale America Inc. 1428 Designa Access Corporation 1621 HUB Parking Technology 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 301 Parking Panda 1608 PARKOM-Parking Methods Ltd. 1412 Scheidt & Bachmann USA, Inc. 2321 Smart Citizen Inc. 900 SP+ 1601 T2 Systems, Inc. 1821 TIBA Parking Systems

ACCESSIBLE (HANDICAPPED) DEVICES, PRODUCTS, AND SERVICES 729 1729 2023 1033

Cale America Inc. IP Parking Meypar—Oliva Torras Group Rydin Decal

ADVERTISING (REVENUE-GENERATING)

1621 HUB Parking Technology 935 IPDisplays LLC 702 Liquid Outdoor Media LLC 1806 LocoMobi 2023 Meypar—Oliva Torras Group 301 Parking Panda 1300 The Parking Professional magazine 2321 Smart Citizen Inc. 711 SMS Valet by TEZ 900 SP+ 1901 Telefonix Inc. 400 W. S. Tyler

158 Follow us on

AUTOMATED PARKING SYSTEMS Lifts and Equipment 1513 522 2023 108

Chetu, Inc. City Lift Parking Meypar—Oliva Torras Group Rytec High Performance Doors

Mechanical Systems 1513 522 2123

Chetu, Inc. City Lift Parking Custom America

Robotic Systems 1513

Chetu, Inc.

Stacking Systems 1513 522

Chetu, Inc. City Lift Parking

AUTOMATIC VEHICLE IDENTIFICATION SYSTEMS (AVI) 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 1500 AWID, Inc. 2029 Came Americas Automation, LLC 1513 Chetu, Inc. 903 Diablo Controls Inc. 1729 IP Parking 1526 Lemonde Partners Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 827 NuPark 1608 PARKOM-Parking Methods Ltd. 1012 Reno A&E (RAE)/ Eberle Design Inc. (EDI) 2204 RTB Safe Traffic, Inc. 909 Service Tracking Systems, Inc. 2321 Smart Citizen Inc. 300 TagMaster North America, Inc. 1019 Tannery Creek Systems, Inc. 410 TransCore 1023 ZipPark, Inc.

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

BARRIERS/COLLISION PROTECTION Barricades 820 700 623

Bekaert Corporation Pacific Cascade Parking Equipment Corporation The Traffic Safety Store.com

Bollards 2029 700

Came Americas Automation, LLC Pacific Cascade Parking Equipment Corporation

Clearance Bars 700

Pacific Cascade Parking Equipment Corporation

Space 820 700

Bekaert Corporation Pacific Cascade Parking Equipment Corporation

Speedbumps 2201 415 700 623 818

DoorKing Inc. Jointmaster—A division of Inpro Pacific Cascade Parking Equipment Corporation The Traffic Safety Store.com Watson Bowman Acme Corp.

Traffic Channelizers 700 623

Pacific Cascade Parking Equipment Corporation The Traffic Safety Store.com

Curb 700 623

Pacific Cascade Parking Equipment Corporation The Traffic Safety Store.com

Fencing

BATTERIES/CHARGERS 913 520 700

820 Bekaert Corporation 1008 HySecurity

Gates and Gate Arms 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 729 Cale America Inc. 2029 Came Americas Automation, LLC 2201 DoorKing Inc. 1523 FAAC International, Inc. 1008 HySecurity 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 700 Pacific Cascade Parking Equipment Corporation 1631 SKIDATA, Inc.

Pedestrian 820 1523 700 1631 400

Bekaert Corporation FAAC International, Inc. Pacific Cascade Parking Equipment Corporation SKIDATA, Inc. W. S. Tyler

AeroVironment, Inc. Carbon Day Automotive Pacific Cascade Parking Equipment Corporation

BICYCLE PARKING AND STORAGE SYSTEMS Bikeshare Providers 1513

Chetu, Inc.

Equipment (Racks and Lockers) 1513 1729

Chetu, Inc. IP Parking

Payment Systems 1513 Chetu, Inc. 1615 CPI—Crane Payment Innovations 1614 Current Components 2123 Custom America 1729 IP Parking 1806 LocoMobi

BIRD CONTROL 1526 700

Lemonde Partners Inc. Pacific Cascade Parking Equipment Corporation

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

BOOTHS Attendant 2312 601

Guardian Booth Par-Kut International, Inc.

Bus Shelters 2312 601

Guardian Booth Par-Kut International, Inc.

Cashier 2312 601 1601

Guardian Booth Par-Kut International, Inc. T2 Systems, Inc.

Walk-Up Kiosks 1004 AVPM—Automated Valet 1513 Chetu, Inc. 2312 Guardian Booth 1517 Hamilton Manufacturing Corp. 1806 LocoMobi 601 Par-Kut International, Inc. 909 Service Tracking Systems, Inc. 1601 T2 Systems, Inc.

CARDS Access Control 1004 AVPM—Automated Valet 1500 AWID, Inc. 729 Cale America Inc. 2029 Came Americas Automation, LLC 1513 Chetu, Inc. 2201 DoorKing Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1520 Nagels North America, LLC 1512 Nedap Identification Systems 509 NextBus, Inc. 1709 SAP 1412 Scheidt & Bachmann USA, Inc. 511 Southland Printing Co., Inc. 1601 T2 Systems, Inc. 300 TagMaster North America, Inc. 1000 Toledo Ticket Company 410 TransCore 2013 Xerox

160 Follow us on

Credit/Debit 1004 AVPM—Automated Valet 805 Ballparc 1513 Chetu, Inc.

IPS 1806 LocoMobi 602 Nationwide Payment Solutions 1703 Parking Sense USA 1029 Payment Express 1511 Peripheral Resources, Inc. 2204 RTB Safe Traffic, Inc. 1601 T2 Systems, Inc. 1000 Toledo Ticket Company

Photo ID 1004 AVPM—Automated Valet 1500 AWID, Inc. 1513 Chetu, Inc. 1806 LocoMobi 509 NextBus, Inc. 1601 T2 Systems, Inc. 1000 Toledo Ticket Company

Proximity 1004 AVPM—Automated Valet 1500 AWID, Inc. 729 Cale America Inc. 2029 Came Americas Automation, LLC 1513 Chetu, Inc. 2201 DoorKing Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1512 Nedap Identification Systems 509 NextBus, Inc. 2204 RTB Safe Traffic, Inc. 1601 T2 Systems, Inc. 1000 Toledo Ticket Company

Readers (On/Offline) 1500 AWID, Inc. 1513 Chetu, Inc. 2201 DoorKing Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1512 Nedap Identification Systems 509 NextBus, Inc. 2204 RTB Safe Traffic, Inc. 1601 T2 Systems, Inc.

EXHIBITORS PRODUCT & SERVICE INDEX IPIâ&#x20AC;&#x2122;s 2016 Strategic Partners

SmartCards 1500 AWID, Inc. 729 Cale America Inc. 1513 Chetu, Inc. 1614 Current Components 1630 Frogparking Limited 2001 IPS Group, Inc. 1806 LocoMobi 1520 Nagels North America, LLC 509 NextBus, Inc. 2204 RTB Safe Traffic, Inc. 1709 SAP 511 Southland Printing Co., Inc. 1601 T2 Systems, Inc. 1000 Toledo Ticket Company 2013 Xerox

CARSHARE SERVICES 1513

Chetu, Inc.

CHALKSTICKS 1513

Chetu, Inc.

CHARGING STATIONS Electric Vehicle (EV) Equipment 913 520 1901 819 913 520 1513 1723 520 1513

AeroVironment, Inc. Carbon Day Automotive Telefonix Inc. Westward Industries Ltd. AeroVironment, Inc. Carbon Day Automotive Chetu, Inc. Parkmobile, LLC Carbon Day Automotive Chetu, Inc.

CITATIONS Electronic Ticketing 805 Ballparc 729 Cale America Inc. 318 Canada Ticket Inc. 1513 Chetu, Inc. 1814 CivicSmart 311 Clancy Systems International 515 Complus Data Innovations, Inc.

2123 Custom America 801 Data Ticket, Inc. 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1630 Frogparking Limited 1806 LocoMobi 827 NuPark 605 OmniPark 1601 T2 Systems, Inc. 304 United Public Safety 2013 Xerox

Handheld Equipment 805 Ballparc 729 Cale America Inc. 1513 Chetu, Inc. 1814 CivicSmart 311 Clancy Systems International 515 Complus Data Innovations, Inc. 2123 Custom America 801 Data Ticket, Inc. 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1630 Frogparking Limited 1717 HTS Americas 1806 LocoMobi 827 NuPark 605 OmniPark 1511 Peripheral Resources, Inc. 1601 T2 Systems, Inc. 304 United Public Safety 529 VenTek International 2013 Xerox

Issuance/Processing/Enforcement 805 Ballparc 729 Cale America Inc. 1513 Chetu, Inc. 311 Clancy Systems International 515 Complus Data Innovations, Inc. 801 Data Ticket, Inc. 305 Duncan Solutions 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1806 LocoMobi 827 NuPark 1601 T2 Systems, Inc. 304 United Public Safety

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

CITATIONS (continued)

COLLECTION SERVICES

Processing/Collection

Data Processing

805 Ballparc 1513 Chetu, Inc. 311 Clancy Systems International 515 Complus Data Innovations, Inc. 801 Data Ticket, Inc. 305 Duncan Solutions 2010 EYEPAX IT CONSULTING LLC 827 NuPark 1601 T2 Systems, Inc. 304 United Public Safety

1004 AVPM—Automated Valet 1513 Chetu, Inc. 515 Complus Data Innovations, Inc. 801 Data Ticket, Inc. 305 Duncan Solutions 2010 EYEPAX IT CONSULTING LLC 509 NextBus, Inc. 418 Smarking, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 2013 Xerox

Real-Time Mobile Citations 805 Ballparc 729 Cale America Inc. 1513 Chetu, Inc. 311 Clancy Systems International 515 Complus Data Innovations, Inc. 801 Data Ticket, Inc. 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1717 HTS Americas 1806 LocoMobi 2101 MobileNOW! 827 NuPark 735 Passport 1601 T2 Systems, Inc. 304 United Public Safety

CLEANING Equipment 1422 Nilfisk

Graffiti Removal 700

Pacific Cascade Parking Equipment Corporation

Products 1422 Nilfisk

Sweepers/Vacuums/Litter Collection Vehicles 1422 Nilfisk

DMV Retrieval/Information 1513 515 801 305 2010 1601

Chetu, Inc. Complus Data Innovations, Inc. Data Ticket, Inc. Duncan Solutions EYEPAX IT CONSULTING LLC T2 Systems, Inc.

Ticket Management Systems 1513 Chetu, Inc. 515 Complus Data Innovations, Inc. 2123 Custom America 801 Data Ticket, Inc. 305 Duncan Solutions 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 509 NextBus, Inc. 2105 Nippon Primex Inc. 827 NuPark 900 SP+ 1601 T2 Systems, Inc. 304 United Public Safety 2013 Xerox

COMMERCIAL OPERATIONS

1608 PARKOM-Parking Methods Ltd. 900 SP+

CONCRETE Cast-In-Place 512 DESMAN 2321 Smart Citizen Inc. 818 Watson Bowman Acme Corp.

162 Follow us on

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

Cathodic Protection

Waterproofing

512 DESMAN 514 MAPEI Corporation

512 DESMAN 415 Jointmaster—A division of Inpro 600 LymTal International, Inc. 514 MAPEI Corporation 306 Pecora Corporation 2321 Smart Citizen Inc. 818 Watson Bowman Acme Corp.

Cleaning 512 DESMAN 900 SP+

Column Protection 512 DESMAN 514 MAPEI Corporation

Decking 512 DESMAN 306 Pecora Corporation 818 Watson Bowman Acme Corp.

Expansion Joints 512 DESMAN 415 Jointmaster—A division of Inpro 600 LymTal International, Inc. 2301 MM Systems Corporation 306 Pecora Corporation 818 Watson Bowman Acme Corp.

Membranes 512 DESMAN 600 LymTal International, Inc. 514 MAPEI Corporation 306 Pecora Corporation 818 Watson Bowman Acme Corp.

Precast 512 DESMAN 208 Precast/Prestressed Concrete Institute 1506 Spancrete

Prefabricated Access Bridges 512 DESMAN

Sealants/Coatings 512 DESMAN 514 MAPEI Corporation 306 Pecora Corporation 818 Watson Bowman Acme Corp.

Surface Protection/Repair 512 DESMAN 600 LymTal International, Inc. 514 MAPEI Corporation 306 Pecora Corporation 818 Watson Bowman Acme Corp.

CONSULTING/MANAGEMENT SERVICES Accounting and Auditing 617 Kimley-Horn

APO Site Review Services 617 Kimley-Horn

Architecture 820 Bekaert Corporation 512 DESMAN 415 Jointmaster—A division of Inpro 412 PGAL 208 Precast/Prestressed Concrete Institute 1506 Spancrete 715 Timothy Haahs & Associates, Inc. 400 W. S. Tyler 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Code Review 1513 Chetu, Inc. 512 DESMAN 617 Kimley-Horn 412 PGAL 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore

Collection Services 1513 1025 603

Chetu, Inc. Ideas that Stick LLC Linebarger Goggan Blair & Sampson, LLP 1801 Paylock IPT LLC 900 SP+ 1601 T2 Systems, Inc. 2013 Xerox

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

CONSULTING/MANAGEMENT SERVICES (continued) Commissioning/Recommissioning/ Retrocommissioning 1513 811

Chetu, Inc. Walker Parking Consultants

Construction Management/ Program Management 1513 Chetu, Inc. 512 DESMAN 415 Jointmaster—A division of Inpro 617 Kimley-Horn 1506 Spancrete 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Crime Risk Assessment/CPTED 617 Kimley-Horn 412 PGAL

Data Analytics 1513 509 1601 811 611

Chetu, Inc. NextBus, Inc. T2 Systems, Inc. Walker Parking Consultants Walter P Moore

Data Processing 1004 AVPM—Automated Valet 1513 Chetu, Inc. 509 NextBus, Inc. 1601 T2 Systems, Inc. 611 Walter P Moore 2013 Xerox

617 Kimley-Horn 509 NextBus, Inc. 412 PGAL 1506 Spancrete 1901 Telefonix Inc. 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Enforcement 1513 Chetu, Inc. 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1025 Ideas that Stick LLC 900 SP+ 1601 T2 Systems, Inc. 1019 Tannery Creek Systems, Inc. 611 Walter P Moore 2013 Xerox

Engineering 1500 AWID, Inc. 820 Bekaert Corporation 315 Carl Walker, Inc. 512 DESMAN 415 Jointmaster—A division of Inpro 617 Kimley-Horn 509 NextBus, Inc. 208 Precast/Prestressed Concrete Institute 1506 Spancrete 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Environmental Studies

Demand-Based Pricing (Variable Pricing)

617 Kimley-Horn

1513 Chetu, Inc. 617 Kimley-Horn 1806 LocoMobi 611 Walter P Moore

625 All Traffic Solutions 1500 AWID, Inc. 211 EDC Corp. (AIMS) 1806 LocoMobi 1723 Parkmobile, LLC 900 SP+ 1601 T2 Systems, Inc. 811 Walker Parking Consultants 611 Walter P Moore

Design/Build 315 Carl Walker, Inc. 1513 Chetu, Inc. 512 DESMAN 415 Jointmaster—A division of Inpro

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Event Parking

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

Expert Testimony

Green Garage Assessor Services

315 Carl Walker, Inc. 512 DESMAN 415 Jointmaster—A division of Inpro 617 Kimley-Horn 412 PGAL 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

512 DESMAN 617 Kimley-Horn 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Facility Inspection (Condition Appraisals)

Intelligent Transportation Systems (ITS)

315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Feasibility Studies 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Financing 617 Kimley-Horn 900 SP+

Functional Design 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 412 PGAL 1631 SKIDATA, Inc. 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

HVAC/Ventilation/Electrical Engineering 720

INTEC Controls

625 All Traffic Solutions 1513 Chetu, Inc. 617 Kimley-Horn 1806 LocoMobi 1801 Paylock IPT LLC 706 Passio Technologies Mbr. of Solstice Trans. Group 611 Walter P Moore

Landscape Architecture 617 Kimley-Horn

LEED Consulting 512 DESMAN 617 Kimley-Horn 412 PGAL 611 Walter P Moore

Life Cycle Assessment (LCA) 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 811 Walker Parking Consultants 611 Walter P Moore

Lighting/Audits 315 Carl Walker, Inc. 1701 ECO Parking Lights 617 Kimley-Horn 628 MC Sign Co. 811 Walker Parking Consultants 611 Walter P Moore

Geographic Information Systems 1513 Chetu, Inc. 617 Kimley-Horn 611 Walter P Moore

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

CONSULTING/MANAGEMENT SERVICES (continued) Maintenance Programs 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 628 MC Sign Co. 900 SP+ 1506 Spancrete 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore

Marketing Programs 617 Kimley-Horn 900 SP+

On-Street Management 617 Kimley-Horn 900 SP+ 1601 T2 Systems, Inc. 811 Walker Parking Consultants 611 Walter P Moore 2013 Xerox

Organizational Analysis 315 Carl Walker, Inc. 617 Kimley-Horn 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore

Parking Software 625 All Traffic Solutions 1612 Apriva 1004 AVPM—Automated Valet 1513 Chetu, Inc. 801 Data Ticket, Inc. 1428 Designa Access Corporation 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1502 IntegraPark 617 Kimley-Horn 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1723 Parkmobile, LLC 909 Service Tracking Systems, Inc. 1631 SKIDATA, Inc. 1601 T2 Systems, Inc.

166 Follow us on

304 United Public Safety 811 Walker Parking Consultants 611 Walter P Moore 2013 Xerox

Planning 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 2023 Meypar—Oliva Torras Group 509 NextBus, Inc. 1801 Paylock IPT LLC 412 PGAL 900 SP+ 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Privatization 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore 2013 Xerox

Rehabilitation/Restoration 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 600 LymTal International, Inc. 715 Timothy Haahs & Associates, Inc. 811 Walker Parking Consultants 611 Walter P Moore

Remote Management Services 1513 Chetu, Inc. 1428 Designa Access Corporation 1806 LocoMobi 900 SP+

Revenue Control Design/Evaluation 315 Carl Walker, Inc. 1513 Chetu, Inc. 512 DESMAN 617 Kimley-Horn 1806 LocoMobi 2023 Meypar—Oliva Torras Group

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

509 NextBus, Inc. 1631 SKIDATA, Inc. 900 SP+ 811 Walker Parking Consultants 901 Watry Design, Inc.

Security Systems Design 820 1513 201

Bekaert Corporation Chetu, Inc. Commend Inc.

Site Selection 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 412 PGAL 811 Walker Parking Consultants 611 Walter P Moore

Staffing and Training

Transportation Design/Planning 512 DESMAN 617 Kimley-Horn 706 Passio Technologies Mbr. of Solstice Trans. Group 412 PGAL 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore

Valet Parking Services 1513 Chetu, Inc. 1806 LocoMobi 909 Service Tracking Systems, Inc. 711 SMS Valet by TEZ 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

900 SP+

Sustainability Consulting 315 Carl Walker, Inc. 512 DESMAN 617 Kimley-Horn 412 PGAL 811 Walker Parking Consultants 611 Walter P Moore 901 Watry Design, Inc.

Traffic Engineering 625 All Traffic Solutions 512 DESMAN 617 Kimley-Horn 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore

Transportation Demand Management (TDM) 1513 Chetu, Inc. 512 DESMAN 617 Kimley-Horn 900 SP+ 811 Walker Parking Consultants 611 Walter P Moore

CREDIT CARD PROCESSING EMV Compliant 1400 Amano McGann, Inc. 1612 Apriva 1004 AVPM—Automated Valet 729 Cale America Inc. 1513 Chetu, Inc. 419 Creditcall Corporation 1614 Current Components 2010 EYEPAX IT CONSULTING LLC 523 Global Parking Solutions USA 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 602 Nationwide Payment Solutions 1029 Payment Express 1511 Peripheral Resources, Inc. 2204 RTB Safe Traffic, Inc. 1631 SKIDATA, Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 529 VenTek International 1023 ZipPark, Inc.

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

CREDIT CARD PROCESSING Equipment 1400 Amano McGann, Inc. 1612 Apriva 805 Ballparc 729 Cale America Inc. 1513 Chetu, Inc. 419 Creditcall Corporation 1614 Current Components 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 602 Nationwide Payment Solutions 1029 Payment Express 2204 RTB Safe Traffic, Inc. 1601 T2 Systems, Inc. 2013 Xerox

Merchant Services 1513 Chetu, Inc. 419 Creditcall Corporation 1806 LocoMobi 602 Nationwide Payment Solutions 1029 Payment Express 2204 RTB Safe Traffic, Inc. 1601 T2 Systems, Inc.

Systems 1612 Apriva 805 Ballparc 1513 Chetu, Inc. 419 Creditcall Corporation 305 Duncan Solutions 1729 IP Parking 1806 LocoMobi 602 Nationwide Payment Solutions 1703 Parking Sense USA 1029 Payment Express 2204 RTB Safe Traffic, Inc. 909 Service Tracking Systems, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 2013 Xerox 1023 ZipPark, Inc.

168 Follow us on

DEALERS/INSTALLERS

1500 AWID, Inc. 1428 Designa Access Corporation 1729 IP Parking 1806 LocoMobi 1821 TIBA Parking Systems 529 VenTek International

Doors 1510 108

Hormann High Performance Doors Rytec High Performance Doors

DRAINAGE Systems 415 818

Jointmaster—A division of Inpro Watson Bowman Acme Corp.

FACADES Architectural Mesh 820 Bekaert Corporation 822 Cambridge Architectural Mesh 512 DESMAN 319 greenscreen 400 W. S. Tyler

Cladding 512 DESMAN 319 greenscreen 810 MDI Worldwide 2301 MM Systems Corporation 400 W. S. Tyler

Concrete 512 DESMAN

Materials 820 Bekaert Corporation 512 DESMAN 319 greenscreen 2301 MM Systems Corporation 400 W. S. Tyler

Systems 820 Bekaert Corporation 822 Cambridge Architectural Mesh 512 DESMAN 400 W. S. Tyler

EXHIBITORS PRODUCT & SERVICE INDEX IPIâ&#x20AC;&#x2122;s 2016 Strategic Partners

FACILITY MANAGEMENT SYSTEMS (FMS)

621 Carlo Gavazzi, Inc. 1513 Chetu, Inc. 201 Commend Inc 1428 Designa Access Corporation 2010 EYEPAX IT CONSULTING LLC 1621 HUB Parking Technology 1806 LocoMobi 1804 Parker Technology LLC 1631 SKIDATA, Inc. 1821 TIBA Parking Systems 1023 ZipPark, Inc.

FINANCIAL SYSTEMS Auditing 1014

Parkplus System

FORMS Citations 318 1513 801 607 1520 700

Canada Ticket Inc. Chetu, Inc. Data Ticket, Inc. Graphic Tickets & Systems Nagels North America, LLC Pacific Cascade Parking Equipment Corporation 1715 Partek Solutions, Inc. 1033 Rydin Decal 1601 T2 Systems, Inc. 1000 Toledo Ticket Company 304 United Public Safety

FORMS Envelopes 318 1513 801 607 1520 700

Canada Ticket Inc. Chetu, Inc. Data Ticket, Inc. Graphic Tickets & Systems Nagels North America, LLC Pacific Cascade Parking Equipment Corporation 1715 Partek Solutions, Inc. 511 Southland Printing Co., Inc. 1000 Toledo Ticket Company

Machine Readable Tickets (Magnetic Striped/Barcoded) 318 1513 801 607 1715 909 511 1000

Canada Ticket Inc. Chetu, Inc. Data Ticket, Inc. Graphic Tickets & Systems Partek Solutions, Inc. Service Tracking Systems, Inc. Southland Printing Co., Inc. Toledo Ticket Company

Permits 318 1513 801 607 1715 1033 511 1601 1000

Canada Ticket Inc. Chetu, Inc. Data Ticket, Inc. Graphic Tickets & Systems Partek Solutions, Inc. Rydin Decal Southland Printing Co., Inc. T2 Systems, Inc. Toledo Ticket Company

GEOGRAPHIC INFORMATION SYSTEMS (GIS) 1513 Chetu, Inc. 1806 LocoMobi 827 NuPark 2321 Smart Citizen Inc.

GLOBAL POSITIONING SYSTEMS (GPS)

1513 Chetu, Inc. 2010 EYEPAX IT CONSULTING LLC 1806 LocoMobi 827 NuPark 1019 Tannery Creek Systems, Inc.

HVAC/VENTILATION Energy-Efficient 2020 720

DBK USA, Inc. INTEC Controls

Equipment 720

INTEC Controls

Systems 720

INTEC Controls

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

INTELLIGENT TRANSPORTATION SYSTEMS (ITS) Equipment 625 All Traffic Solutions 520 Carbon Day Automotive 1513 Chetu, Inc. 807 Daktronics 903 Diablo Controls Inc. 2010 EYEPAX IT CONSULTING LLC 1717 HTS Americas 706 Passio Technologies Mbr. of Solstice Trans. Group 1012 Reno A&E (RAE)/ Eberle Design Inc. (EDI)

Programs/Technology 625 All Traffic Solutions 1513 Chetu, Inc. 512 DESMAN 2010 EYEPAX IT CONSULTING LLC 2117 ParkMe 706 Passio Technologies Mbr. of Solstice Trans. Group 1012 Reno A&E (RAE)/ Eberle Design Inc. (EDI) 911 TransLoc 2013 Xerox

LANDSCAPING

319 greenscreen 400 W. S. Tyler

LICENSE PLATE RECOGNITION (LPR) Equipment 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 1513 Chetu, Inc. 1610 CitySync Limited 2010 EYEPAX IT CONSULTING LLC 1717 HTS Americas 1729 IP Parking 1526 Lemonde Partners Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 827 NuPark 1833 Park Assist 1917 Quercus Technologies

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909 Service Tracking Systems, Inc. 1631 SKIDATA, Inc. 1019 Tannery Creek Systems, Inc. 1821 TIBA Parking Systems 819 Westward Industries Ltd. 2013 Xerox

Programs 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 1513 Chetu, Inc. 1610 CitySync Limited 2010 EYEPAX IT CONSULTING LLC 1717 HTS Americas 1729 IP Parking 1526 Lemonde Partners Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 827 NuPark 1833 Park Assist 1801 Paylock IPT LLC 1917 Quercus Technologies 909 Service Tracking Systems, Inc. 1631 SKIDATA, Inc. 1019 Tannery Creek Systems, Inc. 1821 TIBA Parking Systems 819 Westward Industries Ltd. 2013 Xerox

Systems 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 2029 Came Americas Automation, LLC 1513 Chetu, Inc. 1610 CitySync Limited 2010 EYEPAX IT CONSULTING LLC 215 Genetec 1717 HTS Americas 1729 IP Parking 1526 Lemonde Partners Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 827 NuPark 1833 Park Assist 1608 PARKOM-Parking Methods Ltd. 1014 Parkplus System 929 PayByPhone 1917 Quercus Technologies 909 Service Tracking Systems, Inc. 1631 SKIDATA, Inc.

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

1601 T2 Systems, Inc. 1019 Tannery Creek Systems, Inc. 1821 TIBA Parking Systems 2013 Xerox

LIGHTING Controls 1513 1701 628

Chetu, Inc. ECO Parking Lights MC Sign Co.

Fixtures 1513 Chetu, Inc. 1701 ECO Parking Lights 722 ENERVATION, INC 628 MC Sign Co. 1832 Optec LED Lighting 915 SLP Lighting 1628 Suzo-Happ

Systems 1513 1701 722 628 1833 400

Chetu, Inc. ECO Parking Lights ENERVATION, INC MC Sign Co. Park Assist W. S. Tyler

LOOPS/DETECTORS Credit/Debit Card Enabled 1513 Chetu, Inc. 1814 CivicSmart 1729 IP Parking 1806 LocoMobi 1703 Parking Sense USA 2321 Smart Citizen Inc. 1601 T2 Systems, Inc.

In-Car 1513 Chetu, Inc. 1806 LocoMobi 2321 Smart Citizen Inc.

Locking Systems 1513 1505

Chetu, Inc. Medeco High Security Locks

Loops/Detectors 1834 Banner Engineering Corp. 621 Carlo Gavazzi, Inc. 1513 Chetu, Inc. 903 Diablo Controls Inc. 2201 DoorKing Inc. 1523 FAAC International, Inc. 1630 Frogparking Limited 1717 HTS Americas 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1512 Nedap Identification Systems 1833 Park Assist 1703 Parking Sense USA 2000 Parkway Loops 1012 Reno A&E (RAE)/ Eberle Design Inc. (EDI) 1412 Scheidt & Bachmann USA, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 1811 WPS USA Corp.

Mechanical 1513

Chetu, Inc.

Meters 1400 Amano McGann, Inc. 1513 Chetu, Inc. 1814 CivicSmart 1806 LocoMobi 2023 Meypar—Oliva Torras Group 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 304 United Public Safety

Multi-Space 1400 Amano McGann, Inc. 1834 Banner Engineering Corp. 1513 Chetu, Inc. 1516 IPSens 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1512 Nedap Identification Systems 1703 Parking Sense USA 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 304 United Public Safety

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

LOOPS/DETECTORS (continued) Refurbished 1513

Chetu, Inc.

Security 1400 Amano McGann, Inc. 1513 Chetu, Inc. 1008 HySecurity 1806 LocoMobi 2321 Smart Citizen Inc.

Single-Space 1834 Banner Engineering Corp. 1513 Chetu, Inc. 1814 CivicSmart 1516 IPSens 1806 LocoMobi 1512 Nedap Identification Systems 1703 Parking Sense USA 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 304 United Public Safety

MOBILE APPLICATIONS Citations 805 Ballparc 729 Cale America Inc. 1513 Chetu, Inc. 311 Clancy Systems International 515 Complus Data Innovations, Inc. 2123 Custom America 801 Data Ticket, Inc. 305 Duncan Solutions 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1630 Frogparking Limited 1717 HTS Americas 1806 LocoMobi 2101 MobileNOW! 827 NuPark 605 OmniPark 735 Passport 1601 T2 Systems, Inc. 304 United Public Safety

Payment 1612 Apriva 805 Ballparc

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729 Cale America Inc. 1513 Chetu, Inc. 311 Clancy Systems International 419 Creditcall Corporation 2123 Custom America 801 Data Ticket, Inc. 1428 Designa Access Corporation 305 Duncan Solutions 2010 EYEPAX IT CONSULTING LLC 1630 Frogparking Limited 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 2101 MobileNOW! 602 Nationwide Payment Solutions 827 NuPark 605 OmniPark 301 Parking Panda 1703 Parking Sense USA 1723 Parkmobile, LLC 1608 PARKOM-Parking Methods Ltd. 1509 ParkWhiz 735 Passport 1801 Paylock IPT LLC 1511 Peripheral Resources, Inc. 2321 Smart Citizen Inc. 900 SP+ 1601 T2 Systems, Inc. 1811 WPS USA Corp.

Reservations 1004 AVPM—Automated Valet 805 Ballparc 1513 Chetu, Inc. 311 Clancy Systems International 1428 Designa Access Corporation 2010 EYEPAX IT CONSULTING LLC 1630 Frogparking Limited 1729 IP Parking 1806 LocoMobi 2101 MobileNOW! 827 NuPark 301 Parking Panda 1703 Parking Sense USA 2117 ParkMe 1723 Parkmobile, LLC 1509 ParkWhiz 1709 SAP 2321 Smart Citizen Inc.

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

900 SP+ 906 SpotHero 1601 T2 Systems, Inc. 1811 WPS USA Corp.

Wayfinding 1513 Chetu, Inc. 1428 Designa Access Corporation 1630 Frogparking Limited 1806 LocoMobi 827 NuPark 1833 Park Assist 1703 Parking Sense USA 2117 ParkMe 1723 Parkmobile, LLC 1608 PARKOM-Parking Methods Ltd. 2204 RTB Safe Traffic, Inc. 1709 SAP 2321 Smart Citizen Inc. 906 SpotHero

PARKING GUIDANCE SYSTEMS Equipment 625 All Traffic Solutions 1400 Amano McGann, Inc. 1834 Banner Engineering Corp. 2029 Came Americas Automation, LLC 621 Carlo Gavazzi, Inc. 1513 Chetu, Inc. 1814 CivicSmart 801 Data Ticket, Inc. 903 Diablo Controls Inc. 1701 ECO Parking Lights 1630 Frogparking Limited 1526 Lemonde Partners Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1833 Park Assist 723 PARKING LOGIX 1703 Parking Sense USA 1608 PARKOM-Parking Methods Ltd. 923 Q-Free TCS 1508 Rath Security 2204 RTB Safe Traffic, Inc. 1529 Signal-Tech 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 1811 WPS USA Corp.

Signage 625 All Traffic Solutions 621 Carlo Gavazzi, Inc. 1513 Chetu, Inc. 807 Daktronics 2201 DoorKing Inc. 1630 Frogparking Limited 1526 Lemonde Partners Inc. 1806 LocoMobi 628 MC Sign Co. 810 MDI Worldwide 2023 Meypar—Oliva Torras Group 1833 Park Assist 723 PARKING LOGIX 1703 Parking Sense USA 1608 PARKOM-Parking Methods Ltd. 923 Q-Free TCS 2204 RTB Safe Traffic, Inc. 1529 Signal-Tech 1601 T2 Systems, Inc. 725 Takeform 1821 TIBA Parking Systems

Software 625 All Traffic Solutions 1400 Amano McGann, Inc. 2029 Came Americas Automation, LLC 621 Carlo Gavazzi, Inc. 1513 Chetu, Inc. 801 Data Ticket, Inc. 1701 ECO Parking Lights 1630 Frogparking Limited 1526 Lemonde Partners Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1833 Park Assist 723 PARKING LOGIX 1703 Parking Sense USA 2117 ParkMe 1608 PARKOM-Parking Methods Ltd. 923 Q-Free TCS 2204 RTB Safe Traffic, Inc. 1033 Rydin Decal 909 Service Tracking Systems, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 300 TagMaster North America, Inc. 1821 TIBA Parking Systems 1811 WPS USA Corp.

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

PARKING GUIDANCE SYSTEMS (continued) Systems

306 818

Pecora Corporation Watson Bowman Acme Corp.

Marking Paints, and Striping

625 All Traffic Solutions 1400 Amano McGann, Inc. 2029 Came Americas Automation, LLC 621 Carlo Gavazzi, Inc. 1513 Chetu, Inc. 1814 CivicSmart 801 Data Ticket, Inc. 1701 ECO Parking Lights 1630 Frogparking Limited 1526 Lemonde Partners Inc. 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1833 Park Assist 723 PARKING LOGIX 1703 Parking Sense USA 1608 PARKOM-Parking Methods Ltd. 1014 Parkplus System 923 Q-Free TCS 2204 RTB Safe Traffic, Inc. 2321 Smart Citizen Inc. 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 1811 WPS USA Corp.

512 DESMAN

PAVEMENT

Software

Asphalt 512 DESMAN 2321 Smart Citizen Inc.

Coatings, Sealants, and Membranes 512 DESMAN 600 LymTal International, Inc. 514 MAPEI Corporation 306 Pecora Corporation 2321 Smart Citizen Inc. 818 Watson Bowman Acme Corp.

Cool Pavement/Coating Systems 512 DESMAN

Maintenance and Repair 512 DESMAN 600 LymTal International, Inc. 514 MAPEI Corporation

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Pervious Materials and Systems 512 DESMAN 514 MAPEI Corporation

Waterproofing 512 DESMAN 415 Jointmaster—A division of Inpro 600 LymTal International, Inc. 514 MAPEI Corporation 306 Pecora Corporation 818 Watson Bowman Acme Corp.

PAY-BY-CELL Equipment 729 Cale America Inc. 1513 Chetu, Inc. 419 Creditcall Corporation 1806 LocoMobi 2101 MobileNOW! 605 OmniPark 1703 Parking Sense USA 1608 PARKOM-Parking Methods Ltd. 1612 Apriva 729 Cale America Inc. 1513 Chetu, Inc. 311 Clancy Systems International 419 Creditcall Corporation 1630 Frogparking Limited 1729 IP Parking 1806 LocoMobi 1501 MacKay Meters, Inc. 2101 MobileNOW! 605 OmniPark 1703 Parking Sense USA 2117 ParkMe 1723 Parkmobile, LLC 705 Parkeon 1608 PARKOM-Parking Methods Ltd. 735 Passport 929 PayByPhone 1709 SAP

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

2321 711 1601 529

Smart Citizen Inc. SMS Valet by TEZ T2 Systems, Inc. VenTek International

Systems 1612 Apriva 729 Cale America Inc. 1513 Chetu, Inc. 311 Clancy Systems International 419 Creditcall Corporation 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 2101 MobileNOW! 605 OmniPark 1703 Parking Sense USA 1608 PARKOM-Parking Methods Ltd. 929 PayByPhone 1709 SAP 2321 Smart Citizen Inc. 1601 T2 Systems, Inc.

PAY STATIONS Equipment 1400 Amano McGann, Inc. 729 Cale America Inc. 2029 Came Americas Automation, LLC 1513 Chetu, Inc. 1615 CPI—Crane Payment Innovations 1614 Current Components 2123 Custom America 523 Global Parking Solutions USA 1517 Hamilton Manufacturing Corp. 1621 HUB Parking Technology 1729 IP Parking 1806 LocoMobi 1501 MacKay Meters, Inc. 2023 Meypar—Oliva Torras Group 700 Pacific Cascade Parking Equipment Corporation 705 Parkeon 1511 Peripheral Resources, Inc. 1009 POM Incorporated 2204 RTB Safe Traffic, Inc. 1412 Scheidt & Bachmann USA, Inc. 909 Service Tracking Systems, Inc. 1631 SKIDATA, Inc.

1628 Suzo-Happ 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 304 United Public Safety 529 VenTek International 2013 Xerox

Pay & Display/Pay-by-Space 1400 Amano McGann, Inc. 729 Cale America Inc. 2029 Came Americas Automation, LLC 318 Canada Ticket Inc. 1513 Chetu, Inc. 419 Creditcall Corporation 523 Global Parking Solutions USA 1517 Hamilton Manufacturing Corp. 2001 IPS Group, Inc. 1806 LocoMobi 1501 MacKay Meters, Inc. 2023 Meypar—Oliva Torras Group 1520 Nagels North America, LLC 509 NextBus, Inc. 605 OmniPark 705 Parkeon 2204 RTB Safe Traffic, Inc. 2321 Smart Citizen Inc. 900 SP+ 1601 T2 Systems, Inc. 304 United Public Safety 529 VenTek International 2013 Xerox

Pay-On-Foot/Central Pay Stations 1400 Amano McGann, Inc. 1004 AVPM—Automated Valet 729 Cale America Inc. 2029 Came Americas Automation, LLC 318 Canada Ticket Inc. 1513 Chetu, Inc. 419 Creditcall Corporation 2010 EYEPAX IT CONSULTING LLC 1517 Hamilton Manufacturing Corp. 1621 HUB Parking Technology 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 1520 Nagels North America, LLC 1412 Scheidt & Bachmann USA, Inc. 1631 SKIDATA, Inc.

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

PAY STATIONS (continued) Pay-On-Foot/Central Pay Stations (continued) 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 304 United Public Safety 529 VenTek International 2013 Xerox 1023 ZipPark, Inc.

Service and Repair 729 Cale America Inc. 2029 Came Americas Automation, LLC 1513 Chetu, Inc. 523 Global Parking Solutions USA 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 2204 RTB Safe Traffic, Inc. 1628 Suzo-Happ 1601 T2 Systems, Inc.

Shelters 729 Cale America Inc. 1513 Chetu, Inc. 2312 Guardian Booth 1806 LocoMobi 601 Par-Kut International, Inc. 1601 T2 Systems, Inc.

Software 1400 Amano McGann, Inc. 1612 Apriva 729 Cale America Inc. 1513 Chetu, Inc. 419 Creditcall Corporation 2010 EYEPAX IT CONSULTING LLC 1806 LocoMobi 1501 MacKay Meters, Inc. 2023 Meypar—Oliva Torras Group 827 NuPark 605 OmniPark 1014 Parkplus System 1029 Payment Express 2204 RTB Safe Traffic, Inc. 1709 SAP 1412 Scheidt & Bachmann USA, Inc. 909 Service Tracking Systems, Inc. 2321 Smart Citizen Inc.

176 Follow us on

1628 Suzo-Happ 1601 T2 Systems, Inc. 1821 TIBA Parking Systems 529 VenTek International

PAYMENT EQUIPMENT Bill Changers/Change Machines 1615 CPI—Crane Payment Innovations 1517 Hamilton Manufacturing Corp. 1729 IP Parking 1925 JCM Global 1806 LocoMobi 1628 Suzo-Happ 1601 T2 Systems, Inc. 1811 WPS USA Corp.

Cash Drawers 1614 Current Components 305 Duncan Solutions 1806 LocoMobi 1601 T2 Systems, Inc. 1811 WPS USA Corp.

Cashless Systems 805 Ballparc 1615 CPI—Crane Payment Innovations 1614 Current Components 2010 EYEPAX IT CONSULTING LLC 1729 IP Parking 1806 LocoMobi 1703 Parking Sense USA 1723 Parkmobile, LLC 1608 PARKOM-Parking Methods Ltd. 929 PayByPhone 2321 Smart Citizen Inc. 1628 Suzo-Happ 1601 T2 Systems, Inc. 1811 WPS USA Corp.

Coin/Currency Counting 1615 1517 1628 1601 1811

CPI—Crane Payment Innovations Hamilton Manufacturing Corp. Suzo-Happ T2 Systems, Inc. WPS USA Corp.

EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

Coin/Token Units

Decals

1615 CPI—Crane Payment Innovations 1517 Hamilton Manufacturing Corp. 1806 LocoMobi 1601 T2 Systems, Inc. 1811 WPS USA Corp.

318 Canada Ticket Inc. 1513 Chetu, Inc. 515 Complus Data Innovations, Inc. 801 Data Ticket, Inc. 518 Digital Printing Systems, Inc. 607 Graphic Tickets & Systems 1520 Nagels North America, LLC 605 OmniPark 1033 Rydin Decal 1601 T2 Systems, Inc. 1000 Toledo Ticket Company 304 United Public Safety 1604 Weldon, Williams & Lick, Inc.

Payment Systems 1400 Amano McGann, Inc. 1612 Apriva 805 Ballparc 1513 Chetu, Inc. 515 Complus Data Innovations, Inc. 1615 CPI—Crane Payment Innovations 419 Creditcall Corporation 1614 Current Components 1428 Designa Access Corporation 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1729 IP Parking 1806 LocoMobi 2023 Meypar—Oliva Torras Group 2101 MobileNOW! 602 Nationwide Payment Solutions 827 NuPark 1703 Parking Sense USA 1723 Parkmobile, LLC 1608 PARKOM-Parking Methods Ltd. 929 PayByPhone 1029 Payment Express 1511 Peripheral Resources, Inc. 909 Service Tracking Systems, Inc. 1601 T2 Systems, Inc. 1524 Transaction Services 1811 WPS USA Corp. 2013 Xerox

PERMITS Accessories and Displays 1513 515 801 1630 1601 1000

Chetu, Inc. Complus Data Innovations, Inc. Data Ticket, Inc. Frogparking Limited T2 Systems, Inc. Toledo Ticket Company

Electronic 1513 Chetu, Inc. 1814 CivicSmart 515 Complus Data Innovations, Inc. 801 Data Ticket, Inc. 211 EDC Corp. (AIMS) 2010 EYEPAX IT CONSULTING LLC 1630 Frogparking Limited 827 NuPark 1608 PARKOM-Parking Methods Ltd. 1801 Paylock IPT LLC 1033 Rydin Decal 900 SP+ 1601 T2 Systems, Inc. 1000 Toledo Ticket Company 304 United Public Safety

Stickers 318 1513 515 801 518 607 1520 1801 1033 1601 1000 1604

Canada Ticket Inc. Chetu, Inc. Complus Data Innovations, Inc. Data Ticket, Inc. Digital Printing Systems, Inc. Graphic Tickets & Systems Nagels North America, LLC Paylock IPT LLC Rydin Decal T2 Systems, Inc. Toledo Ticket Company Weldon, Williams & Lick, Inc.

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EXHIBITORS PRODUCT & SERVICE INDEX IPI’s 2016 Strategic Partners

PERMITS (continued)

SAFETY EQUIPMENT