FREE Franchise Magazine ( Franchising Magazine - Franchiseek, December 2022 )

CEO Foreword

By Joel Bissitt

Welcome back to another issue of Franchiseek Magazine, the magazine of the Quality Franchise Association, run by volunteers for the benefit of the franchising sector.

This month, we’re delighted to announce the finalists of the Virtual Franchising Awards 2023 Sponsored by Worldpay, Cymphony, Barclays and Azura Technologies, the Virtual Franchising Awards premiere takes place on Tuesday 31st January 2023 at 1pm – tune in as the winners of the UK’s first virtual franchising awards are announced!

Also this month, we’re excited to share that the Dice Box have launched in Peterborough. Warwickshire’s leading board game cafe has landed in Peterborough with more franchisees set to launch soon. Read on for more info

As usual we bring you a wide range of franchise opportunities and news including stories from Harmony at Home, Color Glo and many more. I’d like to take this opportunity to wish all of our readers and your families a merry Christmas and happy new year, see you in 2023!

www.franchise-association.org.uk/VFA23

CYMPHONY MEET THE SPONSORS

This year, we’re delighted to have Cymphony sponsoring the Best Franchisee Support award of the Virtual Franchising Awards 2023.

Earlier this month, we spoke to Tim Morris who is Managing Director at Cymphony, to find out a bit about himself and why Cymphony have chosen to sponsor the awards this year Cymphony provide a wide range of services to the franchising sector and beyond, so it great to have Tim and the team sponsoring such a relevant awards category this year

1. Please tell me a bit about yourself. What is your role with Cymphony?

I’m Managing Director heading up a fantastic team of +120 professionals in various roles throughout the business, supporting over 1200 clients

2. Who are Cymphony?

We specialise in supporting businesses with their outsourced needs for ‘in bound communications’ We provide solutions for lead management, reception services, order taking, message taking, payments, appointment making, web chat Our ‘Lead2Succes’ service is industry leading, responding to web site generated form fill enquiries within 5 minutes of submission

3. Why have you chosen to sponsor the Virtual Franchising Awards 2023?

The major sector we work in is the franchise sector, providing services to many UK franchise brands, which prompted our interest in sponsoring the awards

4. How does Cymphony support the franchising sector?

Our major focus of support is helping franchise brands maximise their inbound new enquiry opportunities Our technology coupled with a specialist is designed to

Tim Morris is Managing Director at Cymphony, and we’re delighted to have Cymphony sponsoring the Best Franchisee Support award of the Virtual Franchising Awards 2023

respond to leads within the recognised ‘window of prime opportunity’ of 5 minutes. We book appointments directly into franchisees or franchisors calendars. Our data shows we can uplift appointment conversions by around 25%

5. What does Cymphony hope to achieve within the franchising sector in the next 5 years?

Our knowledge and understanding of the franchising sector is both wide and deep I personally have worked within the sector, directly, for over 40 years As a company, we strive to build strong and and meaningful relationships with franchisors supporting them in their goal of increasing franchisee revenues and improving network profitability.

6 What brands have you worked with in the past and how have you helped them to thrive?

Tutor Doctor, Molly Maid, Northwood, Martin & Co, Open House, Right at Home, HomeInstead,Pitman Training, Mathnasium, to name a few

7. What is your biggest tip for businesses looking to be successful?

Always be open to change ‘If you always do what you’ve always done, you will always get what you’ve always got ’

8. What are some of your hobbies and interests?

Walking – across fields, up and down hills, along deserted beaches.

Small businesses, many through franchises, make up half of the UK’s GDP and half the country’s employment, and there are around six million of us. So we have a huge and important voice.

We can use our voices in the media to share the great stories and news that we have, and change negative media news into positive business coverage And in doing so drive confidence into the economic recovery.

Four press release top tips to get your business profiled in the media and play your part

The News Story

Make the story really compelling. Journalists want to talk up the economy

You need to help them. There has to be an angle that’s genuinely interesting so that journalists will be confident that their readers will spend time on it. Watch this video to learn more.

The Headline

Provocative, edgy, eye catching The headline is the first thing that the journalists see and will make their mind up on whether they want to read further. Relevant to the story but irresistible

The Image

A good quality appealing image often is the reason why a journalist will run a story. Like the headline it has to be relevant, but the more appealing the better

The Right Journalists

Getting the story to the right journalists is key. Make the most of an established distribution service…..it needn’t be expensive, it needn’t be time consuming or difficult, but good coverage can be a huge sales boost and a great contribution to driving economic recovery.

Interested?

QFA / JournoLink

Webinars

on the JournoLink platform, plus access the many free PR resources via the QFA JournoLink hub, get in touch today. Not a QFA member? Join today from less than £1 a day!

If you’re a Quality Franchise Association member looking to benefit from the

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Be

Learn More

Former nanny and childminder, Vicky Newton has become one of Harmony at Home’s newest Franchisees, launching the Kent Downs territory earlier this year.

After applying for roles within recruitment agencies, she knew there was something out there that would fit her skill set more appropriately and began researching franchises She came across Harmony at Home, and after booking her initial discovery call, she knew this was the place for her

Vicky realised she wanted to work with children from a young age and was always wanting to help with family and friends children She began her studies gaining a City and Guilds Level 2 in Childcare and Development, before enrolling onto the Level 3 course, where she was placed within a nursery and worked her way up to Supervisor and Room Leader of the Pre-School.

She has since worked extensively as a nanny, as well as performing some more hybrid nanny/PA roles before having her own children, when she then set up as a childminder

The Kent Downs recruitment agency franchise is one of the latest additions to the Harmony at Home portfolio, which was launched by entrepreneur and

Nanny and former Childminder launches Kent Downs Nanny Agency

Norland nanny Frankie Gray in 2004 The agency provides a range of nanny and household staff recruitment services to parents across the entire county – care is taken to create a positive experience for both clients and candidates

On launching her own nanny and household staff recruitment agency Vicky comments, ‘I found the Harmony at Home brand and ethos really resonated with me and I became passionate about becoming a part of Harmony at Home

After talking to Charlotte Maggs, the Franchise Support Manager on a discovery call, I knew that I had to be a part of Harmony at Home.’

Coming from a professional Nanny background and working in homes with multiple staff Vicky knows the importance of having the right team around you to create a smooth-running household.

Vicky understands that juggling a family, job and interviewing candidates can be stressfull so she is on hand every step of the way to support both client and candidates.

Vicky prides herself on giving each client and candidate the personal experience right from the start. Her aim is that you have a professional, straightforward service that you will always remember.

Frankie Gray, Harmony at Home’s founder, adds “Vicky is deeply aligned with our brand values, and enthusiastically preoccupied with finding

The Harmony at Home Franchise Opportunity

candidates This in today’s candidate driven market is a brilliant asset to have, as Vicky goes the extra mile to find the hidden high-quality candidates I’m sure that Vicky will prove successful as she really does have the client and candidate best interests at heart, along with the desire to make the right match”

Vicky is often found out and about with her dogs and horses, and has support from her wonderful family.

Harmony at Home is a multi-award-winning Franchise looking for caring entrepreneurs to run a premier nanny and household staffing agency

From nannies and maternity nurses to more specialised help, such as the mobile crèche and parent consultancy, Harmony at Home provides the right childcare for families, whatever their requirements.

The Harmony at Home brand comprises a network of successful Franchises across the UK and internationally Operating a Harmony at Home Franchise provides a profitable source of income and a guaranteed Harmony at Home level of childcare provision to local parents Along with new territories, there are currently a small number of resale opportunities

Could You Be The Next Harmony at Home Franchisee?

Get in touch with franchise development manager Charlotte Maggs to learn more and request a Harmony at Home Franchise Prospectus. Contact Us

Screen Rescue’s newest franchisee Glenn Bowker is off to a flying start.

Just three weeks into running Screen Rescue Birmingham, we catch up with new franchisee Glenn Bowker who was launched in territory by franchisor, Jaime Hilario only six days after the country’s new PM was officially appointed by King Charles III.

In the wake of a tough UK Autumn budget, we find out how Glenn’s new franchise business is doing

Q1. It’s the end of week three in business, and with a new PM running the country and a challenging Autumn budget now revealed, how is everything going?

GB: It’s all going very well indeed; it’s certainly exceeded my expectations

A significant number of potential customers have been very pleased to see me when I explained the type of windscreen and glass repair services Screen Rescue are able to provide, which always gives a warm feeling and reinforces that I have made a good decision.

Q2. How easily were you able to follow the Screen Rescue operation processes?

GB: Very easily. Across the written manuals, initial training and the on-site support provided by Jaime, the franchisor the processes were simple and easy to understand, this has helped my business hit the ground running meaning new customers were signed and invoices were raised very quickly

Q3. When did you open your first account and how many new accounts have you opened now?

GB: The first new account was opened on my second day At the end of week three, I have signed up 17 new clients with a further 7 in next week’s pipeline and more initial fleet checks over the next fortnight

Q4. Which Commercial Automotive Sectors are you finding most busy?

GB: To be honest there has been interest right across the board from car dealerships and HGV operators through to buses and coach depots. So far it would be hard to differentiate which is the busiest sector

Franchisee Glenn Bowker of Screen Rescue Birmingham is flying high!

Q5. What are the type of repairs have you carried out?

GB: They’ve been a mix of windscreen chips, windscreen cracks, headlight polishing and front and rear windscreen glass scratch removal & polish, so pretty much the complete range of repairs Screen Rescue offer It’s interesting as you find every damage is slightly different, which makes for a varied day too.

Q6. Why do you think you’ve enjoyed such a great start?

GB: I think there is definitely a niche in the market in Birmingham for a proactive, professional windscreen repair operation When you are able to offer stone chip, crack and glass scratch repairs on a proactive fleet check basis this clearly differentiates you from other local and nationally based ‘reactive’ windscreen repair and replacement companies

Q7. Is Screen Rescue’s advanced repair systems as good as they claim?

GB: Definitely. The stone chip repair system gives results far superior to the repairs I have witnessed this week that have been completed by other competitors’ systems in the market If you then add in the amazing glass scratch removal & polish process and system, it gives a set of repair solutions which are second to none.

Q8. How have you found the franchisor’s frontline and back-office support during these first few weeks?

GB: From a front office perspective, the field support provided by franchisor, Jaime on both the sales and technical side has been excellent, we have formed quite the partnership over the last three weeks

On the back-office side every process has been performed quickly and efficiently from starting the local marketing campaigns, to credit checking new clients right through to setting up my new accounts, then invoicing and emailing them all the required documentation I could not have asked for more support.

Q9. Where are you against your business plan?

GB: After only 16 working days in the month, I smashed my business plan target and now have achieved 143.5% of my total revenue target for month one, with further revenue already in the pipeline from upcoming repeat business customers. We still have nine working days left to go this month, so these numbers are very encouraging.

Q10. What is the advice you’d give to anyone considering investing in a Screen Rescue franchise?

GB: I’d say do your due diligence and market research in the postcode territory you are considering and if these numbers look promising then definitely give it a go. Your future is out there if you grab it with both hands and you are willing to work hard to make the business a success no matter what goes on at No10!

If you’d like to learn more about becoming a Screen Rescue franchisee just like Glenn Bowker, then get in touch with the franchise team by making an enquiry.

Interested in following in Glenn’s footsteps?

If you like what you’ve read and would be interested in learning more about the Screen Rescue franchise opportunity, click below and make an enquiry. The Screen Rescue team will be in touch with more information.

Screen Rescue is nominated in the QFA Virtual Franchise Awards 2023!

Screen Rescue is nominated in the QFA Virtual Franchise Awards 2023!

Franchisor, Jaime Hilario is delighted to announce the Screen Rescue Mobile Windscreen & Glass Repairs Franchise has been nominated in five categories of the QFA Virtual Franchise Awards 2023

…

Hosted by the QFA and sponsored by #Worldpay, #Barclays, #franchiseek, #Cymphony, #franchiseUK and #Azura, The VFA23 (Virtual Franchise Awards 2023) opened in May, returning online to the franchise world for a third consecutive year.

Jaime said, “We are especially delighted to find ourselves nominated in five of the eight coveted categories this year – more category nominations than we received last year!

“It is such an accolade for Screen Rescue to have received nominations in five different categories during the past five months ahead of the nominations closing in just one week. There are so many other exceptional franchise offerings being nominated, it is an honour to be part of this elite event

“We are extremely proud of the franchise team that work so hard behind scenes to ensure each of our franchisees are assisted on a daily basis with a comprehensive catalogue of essential support services, which are vital to their franchise success and enables them to focus entirely on their businesses

Jaime continued, “There are once again eight categories of excellence in the VFA23 Awards and to date, we have been nominated for ‘Best Franchisee Support’, ‘Franchisor of the Year’, ‘Best adaptation to Change’ and ‘Marketing Excellence’.

“We have also nominated last year’s Gold Winner, our very own Screen Rescue Stevenage franchisee, Keith Harrison once again in the coveted category: ‘Franchisee of the Year’ as he has been instrumental in contributing to the teamwork, culture and camaraderie of Screen Rescue this past year as well as growing his outstanding franchise business ”

To learn more about becoming a Screen Rescue franchisee, why not contact our friendly franchise team?

If you are worried about losing your job or pondering your future and not sure what to do next in life, read on to find out how our new franchise partners are performing despite the steep increases in energy prices and rapid rise in living costs.

&

– Concept Claim Solutions Franchisees

Prior to joining Sam and Zaf worked as solicitors They wanted a business with scalability and one that could provide financial security.

Since launching the business seven weeks ago, they already have approximately £160,000 of insurance claims to manage

Kevin– Concept Claim Solutions Franchisee

Kevin wanted to run a business that‘s varied and allowed him to set the pace For over 38 years, Kevin worked in Senior Management roles within the motor trade.

"The level of support from the whole team at Concept is first class. The best support I have ever had in my whole career I’m already 38% ahead of the financial projections Given this I would recommend the Concept Claim Solutions franchise to anyone with the skill set which is wide and varied, I would have no hesitation in going through the process and experience all over again”

Sam

Zac

Steve – Concept Claim Solutions Franchisee

Prior to joining Steve enjoyed a 30-year career in International Business, primarily running sales and marketing operations at the Director level Within 4 months of operation, Steve is managing in excess of 15 claims with an approximate value of £120K

“I was looking for an opportunity that would enable me to run my own business at a pace I choose, with limited over heads but excellent returns on investment-and also in a field that could draw on my previous business experience”.

Matt – Concept Claim Solutions Franchisee

After working as a Clinical Nurse Specialist within the NHS for around 16 years Matthew had a strong desire to work for himself and achieve a better work life balance

His warm and assertive personality was a natural fit for Concept Claim Solution. Matthew is, within his first two months 200%+ ahead of the target for lead numbers!

"I’m delighted with the growth of the business in such a short time and feel that it’s nowhere near the tip of the iceberg in terms of the size of the opportunity. The support and training has been absolutely outstanding”.

How do I map out more franchise territories for my business?

If you’re a franchise network owner, you may be wondering how to map out more franchise territories for your business after having sold some already

You know that there is likely to be interest in you making more franchise territories available, but don’t know where these should be or how to create them without harming the existing territories you have previously sold

It’s a question that many businesses have so we’re going to outline a few key factors you need to consider

The first thing to understand is that although your existing franchise territories may seem to be thriving, they may not actually be designed in the right way

Typically when a business decides to grow through franchising, they select a location to start with that is commonly based on existing geographic boundaries

These boundaries could be county or state lines, or regions, that may sound logical on paper but in actual fact are not based on business intelligence and data

Instead they are often based on historic definitions of an area, that made sense at the time but have little relevance to today’s modern world

For example, although the territory could be large in size and include an established town or city, it could be sparsely populated with your target customers or have poor transport links or even contain numerous competitors that make launching a rival business there difficult.

This means that although your existing franchisees may appear to be doing well in territories based on traditional geographic boundaries, they are unlikely to have the same chances of success as one another, ultimately leading to frustration, dissatisfaction, and mixed financial results

The second thing to consider when planning new franchise areas after having sold some territories already is that you already have some data that can help you make better, intelligence-led decisions in the future

This information – be it sales figures, sales conversion times, average spend, and much more – can be integrated into a Location Intelligence System like Tech4T’s Territory Runner solution alongside specialist data that makes it easy to see where to launch next

This data could include population demographics, transport information, customer buying habits, the location of competitors, and much, much more

Best of all, sophisticated systems like Territory Runner present all this vital information in easy-to-use fully interactive zoomable maps that can be interrogated from postcode / zip code level all the way through to national and even international level.

And heatmaps can be produced that show prime locations for future franchise territories that don’t infringe on already sold areas.

Many businesses use a Location Intelligence System to initially map out their franchise territories in a country during their planning phase, or after they have launched a small number of territories, to maximise their future success.

It’s important to know that it’s never too late to speak to location intelligence experts like Tech4T, even if you are an established business with a number of existing franchise areas

The expertise and intelligence available means that as the network grows, it is based on solid evidence and data that results in franchise owners having an equal chance of success and the same opportunities to generate revenues for their franchise and the parent business.

And when existing territories come up for renewal, there is also the opportunity to redesign these so they are optimised for greater success in the future, further benefiting the business and the franchise owner

About Tech4T

Harry Scott-Peters, Head of Franchise Sales and Success at babyballet®

“We love our Territory Runner system and rely on it every day. It is a huge sales feature for us, enabling us to provide potential franchisees with fantastic data that leads to a much higher franchise sales conversion rate than ever before.

“Before engaging Tech4T our conversion rate was just 4%. Today it is nearer 10% because of the information we’re able to provide.

“And the system also enables us to map out and plan new franchise territories really quickly and easily, as well as change areas if we need to The fact that we can also export data simply and interrogate locations on the interactive maps is also vital for us and makes the system an invaluable tool ”

If you’re a franchisor – or considering expanding by franchising your brand – you’ll have unique needs when it comes to mapping territories Tech4T work with the latest, most robust demographic and business data to help you create a successful franchise network.

Whether you are:

- A business owner expanding through franchising

- An established franchise owner that wants to improve your territory structure (without disturbing already sold territories) or

- An established franchise owner who wants to expand globally

Then our franchise territory optimisation can help you.

Get in Touch

IS FRANCHISING ORGANIC GROWTH?

Is Franchising Organic Growth?

Business owners looking to expand their small businesses often turn to franchising as a potential opportunity for growth. However, many ask if franchising is organic growth, so today, we will answer this question fully and explain the different approaches you can take to growing your business, including how franchising works and how you can make your business a franchise

Is franchising a form of organic growth?

Franchising is a commonly used method by small business owners of organic business growth and can be a much easier option than purchasing new locations and running them all by the same teams, as this can require large amounts of capital and staffing This is why many business owners turn to franchising since franchises do stand out from other business models since you will have franchisees managing each location, allowing you to expand your business at scale Also, when you decide to franchise your business, you save a significant amount of capital on other fees such as construction, renovation & marketing, as the franchisee in the initial franchise fee usually covers these fees

in each location, allowing you to focus on what matters to keep your growth stable and consistently expanding.

The disadvantages of organic growth through franchising

Your business might not be franchisable – This heavily depends on what type of business you run. If a franchise requires specialist skills or is difficult for new franchisees to replicate, there is a high chance the franchise will fail. This is why you must ensure your business is franchisable before expanding through franchising.

The barrier to entry may be too high – If you have a business that requires previous experience in your industry, you may struggle trying to recruit new franchisees with the skills necessary to make the franchise business a success.

Expenses – Although you save more capital through franchising your business in the long run, you still need to pay for a few services from lawyers, accountants, and maybe even business consultants to help make your business a franchisable concept to be able to get the ball rolling

The advantages

and disadvantages of organic growth through

franchising

Lower risk – When you franchise your business, all standard costs will be covered by the franchisor allowing you to make pure profits instead of investing your own capital into a new location that may not succeed.

The business can maintain its quality standards – When a franchise recruits a new franchisee, they will have to agree to maintain the businesses quality standards when operating in the agreement meaning you will not have to worry about franchisees not maintaining the expected standards set by you, the franchisor

Faster growth – Franchising can help you grow your business at scale with dedicated franchisees operating

Looking to franchise your business?

Want to learn more about growing your business through franchising?

Now that you know that franchising your business is a method of organic growth and the advantages and disadvantages of growing your business through franchising, you may be interested in learning more about how you can grow your business through franchising If so, we recommend you check out our latest articles at Franchise UK for the latest franchising news & advice

I hope you have found this of interest & use However, if you require more assistance to get the interest of potential franchisees, we recommend filling out the form below with some basic contact information, and we will put you in touch with experienced franchise consultants recommended by Franchise UK.

Speak to our franchise consultancy experts today to learn more about entering the world of franchising.

2WheelzElectric

Who Are ‘2WheelzElectric’?

‘2wheelzelectric’ is the trading name of Electric Motorbikes and Scooters Ltd. It is a newly formed company to facilitate the sales, marketing and administration of YDRA electric mopeds within the United Kingdom. We are the sole importers of these products from the EU. The company is offering franchises for specific geographical areas, with the size being partially dependant on the population density.

The Earning Potential

Sales income has a gross average of approximately £1000 per unit, so income potential is extremely lucrative

With a minimum sales target of 2 bikes a week, the franchisees would have a yearly turn over of £100,000 The electric vehicle market is really taking off and this is a fantastic opportunity to be a part of this lucrative sector.

The Franchise Package

leads from head office

Advertising and marketing

No cost marketing literature • Products to include delivery to franchisee

3 Brand new products for demo and marketing Interested? Request more information now to find out more about this fantastic new franchise opportunity in an untapped sector!

The Dice Box Has Announced The Launch Of Their New Peterborough Franchise

Board game cafe The Dice Box are on a roll with 4 new franchisee signups.

The Dice Box franchise has got off to a great start with the signing of 4 new franchisees in just over a year. Despite the pandemic & cost of living crisis the first Dice Box, located in Leamington Spa, has been very successful, demonstrating this uniquely robust business model

This has attracted investment & 4 new franchisees signed up in just over a year. The second branch opened on Saturday 10th December 2022 in Peterborough and the company is planning the opening of 3 further branches by April 2023

The business enjoys multiple revenue streams from food, beverages, table hire & game sales with an extremely high level of repeat business & loyal customer following. This all adds up to an extremely robust & profitable franchise business model.

A spokesperson for The Dice Box comments:

“Our business model has proven to be profitable even in difficult times This is because we have a very unique business model with multiple revenue streams, great systems, great suppliers & a very high level of repeat business. Our thanks to the Franchise UK team for all their support, delivering extremely high quality enquiries that have enabled us to sign 4 quality franchisees with many more in the pipeline”

Left: The Mayor of Peterborough officially opens the Peterborough Dice Box franchise, operated by franchisees Dane and Becky

Above: Inside The Dice Box Peterborough Franchisees enjoy a wide range of revenue streams from an instoreshop through to Dice Box –branded Food and Drink

Cover Photo: The Dice Box officially opened and the team welcomed by the Mayor including far right, Dice Box cofounder Trev

RUN YOUR OWN BOARD GAME CAFE WITH THE DICE BOX

Turn your passion for board games into a profitable, multi revenue stream gaming cafe environment with a Dice Box franchise. The first Dice Box opened in Leamington Spa Warwickshire and features over 600 board games for the public to play in a calm cafe environment. Franchisees can expect a 6 figure turnover in Year One

“I have no previous experience in travel and I started part time, but I still made £3 million in sales in five years while juggling work around my family”

Palvi Harvey:

Seven years ago Palvi felt frazzled, trying to juggle family life with inflexible hours, a limited income and a long commute to work in marketing

Just five years later she loves her new career as a homeworking travel consultant and is celebrating reaching a milestone – £3 million in holiday sales –despite no previous experience in travel.

Says Palvi: “Launching my own travel business has changed my life. I can juggle my hours around the girls and take them on luxury holidays, too.”

Palvi loves the fact that her new career enables her to take free or subsidised ‘work’ trips abroad to destinations which have included Florida, South Africa, Peru, Vietnam, Morocco, Mauritius and Dubai.

“It felt like a big risk, but one I’ll never regret,” she says.

Palvi’s new life began in August 2015 when she decided to launch her own business by joining The Travel Franchise and becoming a Not Just Travel consultant.

As the package provided her with her own website, training, company mentor and access to hundreds of suppliers, it was only a few days before Palvi was booking holidays alongside working part-time in her marketing job.

Beginning with friends and family, she would ask them for travel wish lists and then source the best holiday possible within their budget.

When their friends commented on an inspirational travel post on social media she would be quick to message them that she could make it happen.

“It was a simple, but effective tactic,” she says “Making dreams come true was a buzz.”

Palvi loved it so much that in December 2015 she quit her marketing job to become a full-time travel consultancy owner.

“Reporting my figures each month was thrilling. The numbers kept creeping up and up.

I still can’t believe I made £3 million in sales in my first five years.”

In her first three months Palvi made her biggest ever booking – a holiday for eight people to Peru worth £46k. She later made another big booking to Peru and so the tour operator, recognising her talent in selling South American holidays, sent her on a free trip to Machu Picchu. She’s still making big bookings, but loves the small bookings too.

There's no hidden secret to her success. Palvi puts it down to doing the basics really well:

• Really caring about customers

• Being available when they need her

• Taking up all coaching and mentoring opportunities

• Ensuring she was organised and disciplined

• Making great relationships

If you too, like Palvi, want to switch careers and do something you love, choose your own hours and travel the world, The Travel Franchise could be the answer. You don’t need to have any previous experience in travel as the company will teach you everything you need to know

The Travel Franchise has been established for over 15 years and offers a simple yet effective business model to those who want to start their very own home travel business

With 700+ franchises sold to date, and Travel Consultants based across the whole of the UK, the business is growing rapidly Find out more about being your own boss with The Travel Franchise

1. Please tell me about your role with Color Glo?

I am a Color Glo franchisee, technician and operator for the exclusive area covering the Oxfordshire area of the United Kingdom.

2. What make you consider investing in a franchise business?

The opportunity of high returns, passionate about working with leather (and my hands), and the opportunity to have support from a world renowned and reputable brand. Color Glo met all of this criteria.

3. How long have you been a part of the Color Glo network?

I joined the Color Glo network only a few months ago (2022), and so far have been enjoying it.

Although only a few months in, the business is already looking up and have some strong clients in place that will really help the business.

4. What has been your best achievement in the past year?

Investing in a Color Glo franchise and understanding the potential to grow for the future.

5. Is the business model like you expected? Are you earning what you expected?

So far the franchise is exceeding my expectations However as I am building my business still (only been active several months), this could be re-evaluated at a later stage.

But at the moment, things are definitely looking really positive

6. What difference are you making to people in your local community?

I plan to approach several local communities in my area soon, however am already getting positive feedback the clients I have already worked with

7. Please tell me how beneficial you feel the support is within the franchise network?

Very beneficial and through my due diligence of the brand when purchasing my franchise territory, I found the franchisee surveys (across the globe) all extremely positive

The head office team at Color Glo have been with me every step of the way when launching my business in Oxfordshire

8. What have you learnt most in the past 12 months?

Never give up attitude, failure is not an option If you’re looking to run a business of your own, then definitely look at the Color Glo franchise opportunity

9. What goals do you want to achieve in the next 12 months?

Looking to grow my enterprise further, with both location and mobile services One of the reasons why the Color Glo franchise really appealed to me was the flexibility to expand into a mobile business, so it really opens up the revenue streams.

10.What are your interests/hobbies?

I love expanding my knowledge and expertise by always experimenting with innovation, enjoy researching (reading), and always enjoy available time to spend with my family

Interested in learning more?

If you’d like to know more about becoming a franchisee with Color Glo, click below to learn more about franchise opportunities with leading specialist in upholstery and colour restoration

ChipsAway Celebrate Achieving 50,000 Customer Reviews on Trustpilot

Just two years after reaching the milestone of 20,000 customer reviews on Trustpilot, the UK’s leading minor car body repair specialists, ChipsAway, are celebrating again, having now received over 50,000 reviews, with an overall rating of excellent (5-Star).

ChipsAway, with specialists nationwide, are the highest ranked minor car body repair service on Trustpilot with over 50,000 reviews, 96% of which are ranked 5-star

The car body repair service also has thousands of 5star reviews on Google. To celebrate the achievement, ChipsAway International has gifted the customer who left the 50,000th review with a £200 Amazon gift card to say thank you

The 50,000th review from Mr Turner read:

“Great service and an excellent finish Used Guildford before and was as good then as it was today.”

Mr Turner said:

“Wow our luck has started to change. We have been going through a torrid time recently, so a gift voucher

would be very welcome and I can again thank Andy for such a great job ”

Rebecca de Chair, Group Marketing Manager commented:

“We are often overwhelmed by the customer feedback we receive and we are delighted to have reached the milestone of 50,000 reviews on Trustpilot. “

“It is testament to the hard work and professionalism that our specialists deliver day in, day out It is also lovely to have something so positive to celebrate in the current climate It can be extremely stressful to suffer damage to your vehicle, so that’s why customer service is a top priority at ChipsAway

We are very proud to have a team of highly skilled specialists across the UK who provide cost-effective, high-quality car repairs to reassure our customers that their vehicles are in safe hands. ”

Interested in becoming a part of the ChipsAway network? Learn more about franchising with ChipsAway.

It’s beginning to look a lot like Cleanhome

At Cleanhome we are looking forward to the festive period, always a busy time for so many of us, including our franchisee business partners.

Rockin’ around their Cleanhome

Many homeowners require cleaning at this time of year, and it is great to see all our business partners’ companies thriving even during difficult times.

Why is this? The management business model is tried and tested, and it works We have spoken many times about the franchisee set-up, but what about from a client and cleaner point of view

Cleanhome franchisee business partners invest in their relationship with both clients and cleaners. The business model is straightforward for each party to understand and maximise their rewards.

Do they know it’s Cleanhome

The benefits to the clients are that they are assigned reliable, trustworthy and high- quality cleaners who have been vetted, had ID and reference checks and are part of a local and respected business The

Cleanhome service is specially tailored to fit around each client’s schedule and this is all provided at a highly competitive price.

The benefits to the cleaners include, we find and secure the cleaning work, we meet and speak to clients to ascertain and translate their requirements, we manage financial risk by ensuring the cleaners don’t have any hidden expenses and we ensure that they receive a competitive rate of pay

We want to thank all our franchisee business partners for making Cleanhome the success that it is today, with over 30+ franchisees operating in the UK and more opening all of the time, we feel that together we’ve got it right

Step in to Cleanhome

Are you, or anyone you know seeking a new challenge for a New Year? One with the potential for substantial financial returns, providing an opportunity to be your own boss, set your own agenda and oversee your own time? If so, please get in touch to find out more.

Could You Be The Next Cleanhome Franchisee?

Learn more about the UK’s leading domestic cleaning franchise today and you could be running your own business in 2023

Interview with Kevin Brent, Founder of BizSmart

Interview with Kevin Brent, discussing how following a proven strategy can help Franchisees increase performance and drive business growth

BizSmart® is a leading business support provider headquartered in Worcestershire.

Born from the recognition that just 4% of businesses scale beyond 7 figures, BizSmart® was founded to help small and medium-sized ‘owner-managed’ businesses overcome key challenges to growth through its proven system for scaling up and building value

With an overarching vision to increase the number and success of ScaleUp businesses across the UK, BizSmart® launched its own franchise model in 2020 to strengthen its service offering on a national scale.

Since launch, BizSmart® has gained significant traction in the franchise market, having launched BizSmart® Gloucestershire in 2021, and BizSmart® Birmingham and Solihull in 2022

With two franchises successfully off the ground, Founder and MD, Kevin Brent, shares insight into the BizSmart® franchise model and discusses how following a proven strategy can help increase franchisee performance and resulting business growth:

Why did you create the BizSmart® franchise model?

‘Having successfully supported the growth of over a thousand Worcestershire-based businesses, I decided to launch the BizSmart® franchise model in 2020, to extend business support to owner-managers across the UK.

BizSmart® has always been committed to helping as many businesses as possible, so it made sense to also provide proven professionals with the opportunity to build and establish their own business support offering under the BizSmart® umbrella.’

What have been some of the highlights of the franchise model?

“In 2021, our first franchise - BizSmart® Gloucestershire – was launched to provide BizSmart®

services to SMEs across the Gloucestershire region Over the last year, BizSmart® Gloucestershire has achieved some great results, assisting many business owners within the Gloucestershire area, and even expanding its own internal team

Since the launch of our franchise model, we have been gaining industry recognition, most notably after BizSmart® Gloucestershire celebrated its first year in business and following our appearance at the National Franchise Exhibition

Another highlight was becoming a proud member of the British Franchise Association with a commitment to ethical franchising

In October 2022, we secured our second franchiseBizSmart® Birmingham and Solihull – and we are now on track to expand by a further three within the next six months.”

What sets the BizSmart® franchise model apart?

‘Our system and results speak for themselves. We recently conducted dedicated research, which surveyed business leaders who participate in the BizSmart®’ ‘Flight Academy’ programme, which indicated that despite the challenging climate, participants had increased profits on average by 19% compared with the year before. It also revealed that 100% of business leaders have increased confidence and leadership through our support services and dedicated peer-to-peer program, Smartboards ’

What problems do franchisors have when it comes to consistency in franchise performance?

‘When exhibiting this year at the National Franchise Exhibition, one of the questions that emerged from franchisors was, how can we stabilise and create consistency between franchise-to-franchise performance and raise the overall performance across the network?

The resounding message was that across a franchisee network, typically around 10-20% are performing really well, 10-20% are performing poorly and 60-80% are doing 'ok'.’

How following a proven strategy can help Franchisees increase performance and drive business growth

What can franchisors do to ensure performance consistency for all franchises?

‘There are many things that can assist in creating consistency in franchise performance One of the best ways to ensure business success is to utilise strategies and systems that offer tried and tested results.

By following a proven strategy, which establishes clear leadership roles, core business ideologies and actionable tasks, franchisors can provide their franchises with a framework for success. Using external resources like The Entrepreneurial Scale-up System [ESUS], franchises gain insight into the key reasons why most organisations don’t scale and how the challenges change as business owners reach different milestones on the ScaleUp Journey. This offers a system for franchises to use to successfully navigate between the milestones, and help them to scale up, sustain growth and enhance performance.’

How can ESUS support franchise performance across the board?

‘ESUS is designed for successful and ambitious business owners perhaps feeling a little stuck and searching for direction. They may be struggling from

the typical ‘symptoms’ of time, people, and cash – not having enough hours in the day or feeling that their team are not aligned to the businesses objectives and not behaving quite as they would hope, and perhaps wondering why their growth is not translating into cash in their pocket!

These fears also apply to franchisors looking to build a sustainable franchise model, and searching for ways to improve consistency, clarity in direction and leadership for their franchises. ESUS can be harnessed by franchisors, to follow a proven system for obtaining and sustaining growth and building value.

Often in the beginning, Franchisees can hesitate and find leadership and direction, a hard undertaking. By using ESUS, franchisors can provide their franchisees with a practical guide in how to make the first steps toward business growth, maintaining performance and continue to follow the system as their business and confidence grows.’

BizSmart® is an award-winning, leading business support provider headquartered in Worcestershire

Born from the recognition that just 4% of businesses scale beyond 7 figures and to the level where the business owner has the control and freedom they desire, BizSmart® was founded to help small and medium-sized ‘owner-managed’ businesses overcome key challenges to growth through its proven system for scaling up and building value

With an overarching vision to increase the number and success of ScaleUp businesses across the UK, BizSmart® is committed to giving business owners the knowledge, structure, and systems required to build a scalable and valuable business

In 2020, Founder and Managing Director, Kevin Brent, launched the BizSmart® franchise model to give proven professionals the opportunity to build and establish their own business support offering under the BizSmart® umbrella.

Interested in finding out more about the BizSmart® franchise opportunity?

Visit www.bizsmartfranchising.co.uk to learn more.

FRANCHISE RESALES

Kick start your future with an already-trading franchise business for sale

Browse a range of franchise resale opportunities with Franchise Entrepreneur

5 reasons on why buying an established franchise is so beneficial:

The business is already up and running - All the groundwork has been done for you, all you need to do is pick up the reins where the previous owner left off, allowing you to immediately start generating revenue.

The business has a proven track record - One huge benefit is that there will already be existing contracts, brand recognition, a reputation and revenue to build upon.

It can be easier to obtain funding - With the performance history of the business, the banks may look more favourably at lending money; making it easier to fund your new business venture than if you were to start from scratch.

Staff – Existing staff can bring a wealth of knowledge and experience to a new owner; they can help ensure a seamless transition from one owner to another.

Support and Training - The franchisor will provide you with resources, connections, training and continuous support, which will help you avoid mistakes that might cost your company time or money! Furthermore, with a network of franchisees available to draw support and ideas from, you are not alone in your new business venture.

Agency Express Franchise Resales

Opportunities Available Across the UK

Join The UK’s Largest National Estate Agency Board Franchise

At any one time there are approximately 1.5 million estate agency boards displayed on the streets of the UK and Ireland.

Agency Express franchisees and their vehicles are responsible for serving over 60% of UK estate agency offices.

Franchising for over two decades, Agency Express is a ‘bfa HSBC Franchisor of the Year ‘and ‘ESTAS Estate Agency Supplier of the Year’ multi award winner.

As a result of this, the next owner of these resales will be able to take advantage of the support that a successful franchise model can offer.

Agency Express resale opportunities would suit a self-motivated, practical, and driven person who enjoys meeting people and working outdoors. There is also excellent potential to expand this business into a multi van operation.

What’s Included:

• Exclusive territory license

• Fully sign-written van*

• Specialist tools & equipment.

• Corporate clothing

• Stationery and marketing materials

• 8 days comprehensive training & business launch

• On-going accounts, marketing, and sales support

• £5,000,000 public liability insurance - The premium paid on your first 12 months

Interested?

Click below to request more information about taking control of one of the two resale areas available. Request Info

Agency Express

Location: Offers Around: Kent £POA

A unique opportunity has become available to join the highly successfully Agency Express franchise in a select number of areas across Kent

Do you have a desire to run your own business and to benefit from a better work life balance? Are you self-motivated, practical and do you enjoy working outside? If the answer is YES then the Agency Express van-based franchise could be perfect for you!

Request Info

Agency Express

Location: Offers Around: Bucks £POA

Due to relocation a rare opportunity has risen to acquire a well-established van-based franchise, located in Buckinghamshire with Agency Express, the UK’s largest provider of professional estate agency board services. This franchise resale is an owner operated, single van business, covering Aylesbury and the surrounding towns and villages The next owner will benefit from being able to service a strong portfolio of existing clients. Due to the current franchisee boasting an excellent reputation within the local area, this business is ready to continue running in a successful manner Request Info

Agency Express

Location: Offers Around: Essex/Suffolk £POA

A rare opportunity has risen to acquire a well-established van-based franchise, located in either Suffolk or Essex with Agency Express, the UK’s largest provider of professional estate agency board services. This franchise resale would be sold as a single van business, covering the areas of Northern Essex or Southern Suffolk. The current franchisee is the owner of two territories and wishes to scale back to one

Franchise UK is the UK’s largest franchise directory with over 1,000 businesses looking to recruit franchisees to their growing franchise networks. With opportunities in all sectors, from van based businesses to white collar and retail, franchises cost anywhere from less than £500 up to high end businesses and brands.

There Has Never Been a Better Time to Own a Franchise in the Commercial Energy Sector

Imagine owning a business where:

You give clients clarity and choice in a confusing and expensive market.

You don’t have to ‘sell’ what you supply as no client can operate without your product.

You get paid even if your clients stay with their existing supplier.

You don’t have to cold call or knock on doors.

Typical clients stay with you for at least three years.

You’ll be helping businesses to go green.

How is your year going?

Are you any closer to leaving the drudgery, politics and nausea of employment to set up your own business?

The great news is you don’t have to do it alone. That’s the beauty of a Utilitrack franchise You’ll get the benefits of a reliable business model that can build your wealth, a back-office team to support you on your journey and a smile generating work-life balance that’ll make your former colleagues jealous A little over a year ago, most business owners didn’t care much about their gas and electricity bills

They knew they had to pay them or their business would be closed, but that was about it. Once every two or three years they might have to enter a new contract, but other than that, things just ticked over. That’s not the case now A year on and the energy crisis is constantly in the news. Business owners are worried

Interested?

about spiralling energy prices.

For some, their suppliers went bust, leaving them on uncapped rates and needing help fast For others, they are coming to the end of low-cost contracts and facing price hikes of between 300% and 400% and wondering what is going to happen next. These huge increases will hit their bottom line and might not only wipe out any profits but could even force them to cease trading.

It’s critical these businesses take action now and call in an expert to help them get a grip of their energy costs That expert could be you. What’s more, clients you help who are in crisis will form the foundation of your longterm business when normality returns – if it ever does.

Request a brochure now and if you like what you see, we can set up a discovery meeting where you’ll find out just how simple and effective a Utilitrack franchise can be.