Our Approach At The Rent Shop Ltd we understand that as a property investor you are going to come across a number of day-to-day issues that will require you to be a calm investor or a frantic landlord. We know how stressful it can be to own and manage an investment property and our job is to help you, help yourself. It’s the daily tasks that require your precious time and for as little as a coffee a day and the help of The Rent Shop Ltd we can leave you to use your time on the things that really matter. Our team has over 25 years experience in property management and will take the hassle and stress out of the every day management of your property. Our approach is founded on providing a personal service through individual Property Managers with an underlying philosophy of treating your property as if it were our own. The Rent Shop Ltd offers a flexible, tailored service that is guaranteed to meet your needs. • • • •
Finding reliable tenants. Property maintenance. Detailed property inspection reports. Individual property managers.
• Dedicated rent collectors. • Effective communication. • Income and Expenditure Reports “All this for just a coffee a day”
Our reputation is your guarantee”
Management of Your Investment Property The Rent Shop Ltd provides a total property management service that considers all aspects of the tenant-investor relationship. We offer a tailored service to give you peace of mind and ensure that your property and tenants are well looked after. Our people understand: • • • • •
The importance of cash flow. Communication, the value of people and relationships. Preservation of capital value. Legislation and its implications. Property investment.
We recognise that property management requires a clear understanding of the agent’s duties and responsibilities along with your requirements. We undertake to report and receive instructions as a matter of priority to ensure that you are fully informed with the dealings of your property.
Our reputation is your guarantee”
Marketing and Tenant Selection The Rent Shop Ltd has been managing property in South Auckland for over 20 years and has a high profile and prominence within the Auckland area. We attract daily tenant enquiries through offering a diverse selection of properties along with a professional and efficient service. We promote your property to its best advantage through a number of media to ensure the best possible opportunity to find a tenant. • Internet: click on the links below to see our current listings www.trademe.co.nz www.sella.co.nz www.realestate.co.nz www.professionals.co.nz www.therentshop.co.nz • Distinctive onsite property signs. • Window displays at The Rent Shop Ltd. • Local newspapers. All prospective tenants go through a tenant screening process including: • Employer / past landlord reference checks. • Baycorp/Veda credit checks - when applicable. Our reputation is your guarantee”
• Tenant Services Data checks.
Rent Collection
The Rent Shop Ltd’s key point of difference is dedicated credit controllers enabling missed payments to be caught with greater efficiency. Their dedicated focus on rent and invoice collection is backed by our experienced team and proven systems. All payments are monitored daily and any arrears are diligently followed up at all times. • The Rent Shop Ltd is experienced in dealing with difficult and hard to handle tenants. • Our team has an excellent knowledge of current legislation. • We have a long established working relationship and reputation with the Tenancy Tribunal.
Payments to Landlords All income and expenditure is recorded on our specialised industry software. We offer detailed monthly statements as well as financial year income and expenditure reports on request. We pay our Landlords once or twice monthly via electronic banking or cheque. • We guarantee prompt payments with fast flexible payment options. • Our reports are designed to minimise accounting costs. • All our fees are fully tax deductible and can be achieved for just a coffee a day.
Our reputation is your guarantee”
Inspections In addition to a thorough status report at the commencement and termination of all tenancies we recommend internal inspections of your property approximately every 12 weeks. We send you a copy of each report with our comments and recommendations. These frequent inspections are essential for quality property management and enable us to: • Get to know your property and tenant. • Identify maintenance and damage.
• Action maintenance and log follow up. • Monitor the well being of your property.
Our Contractors The Rent Shop Ltd generates a large amount of work for a range of contractors. This volume allows us to provide cost effective repairs and maintenance and achieve service performance for our Landlords. We operate a ‘Service Guarantee Agreement’ with our main contractors that allows us to guarantee and deliver a more comprehensive and reliable service to a high industry standard. This agreement requires • An efficient response time. • The standard of all work preformed.
• Indemnity against resulting damage. • Courtesy and respect to tenants. • Public liability cover.
Our reputation is your guarantee”
Call Us Now! 09 253 9390 www.therentshop.co.nz
6/123 Ormiston Rd, Cnr Te Irirangi Drive, Botany Junction Manukau City, NZ Ph: 09 253 9190 Fax: 09 250 1153 admin@therentshop.co.nz
Our reputation is your guarantee�