CABIN CREW TRAINING ACADEMY IN CHANDIGARH
Aim & Objectives • To prevent Incident/Accident • Reduce risk in Cabin Operations • To use CRM knowledge, skills attitudes (KSA)
and
– Creating awareness of the effect of Human Factors elements in Cabin Operations – Application of CRM Knowledge in workplace – Creating positive Safety Attitude
Threat & Error Management
Undesired cabin state
CRM Skills Monitor / modify (unexpected Threat) Perform Planning (Expected Threat) Team Climate Training / Proficiency SOPs Cabin crew/Aircraft Warning Systems
SHELL S - Software (SOPs, policies, regulations)
H – Hardware (technology, machine, equipment)
E - Environment (weather, temperature, noise)
L - Liveware (human) (people, leader, follower, peers, pax) LIVEWARE Core of the model comprised of human operators, most flexible and critical component in the system.
FRAMEWORK OF HUMAN FACTORS
H S
L L
E
CABIN CREW HUMAN FACTORS TRAINING •
To improve the working environment for cabin crews and all those associated with cabin operations.
•
The emphasis is placed on the nontechnical aspects of Flight and Cabin Crew performance.
Contact us The Training Academy SCO 101, 2nd Floor Sector 40C, Chandigarh Email: contact@thetrainingacademy.in Phone:+91 172 462 1540