JN LIVING WELL-NOV 2024

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FEEDBACK ON OUR LAST ISSUE

The travelling abroad article was very informative. As somewhat of a seasoned traveller, I wish I had these tips to follow when travelling for the first time. I didn’t put in a lot of research in the area I was visiting or planned an itinerary of basic things to do, so on each day I was scrambling to find fun things to do that fit my budget and comfort level. – Shelly Ann Allison

The online dating article stuck out to me the most. Online dating can lead to a happy ending for some and a not so happy ending for others. I’ve heard stories of people meeting on apps, dating, falling in love and eventually starting a life together and having children. Personally, I think I’ll stay offline when it comes to dating and forming romantic relationships. The mental gymnastics of trying to figure out who someone truly is, is just not for me.

I found the article, ‘Understanding the 5 C’s of Credit!’ very useful and practical because getting a recent approval for a home loan, having many rejections to prior applications, I couldn’t understand what lenders were looking for in making a decision. I am happy that JN simplified these processes for persons who want to maximise their credit.

EDITORIAL

Join a Circle That Makes Change Happen

Thebuilding of a great nation starts with strong, thriving communities. That’s why the JN mission is firmly centred on building communities, wherever JN has established roots, to empower people and fuel development.

Our JN Circle networks are deeply cemented in this principle and are so named to emphasise the symbiosis they nurture between organisation, people and community to foster sustainability.

For four years, JN Circle networks have been growing, identifying and implementing initiatives that make our communities and lives better. From equipment donations to building community infrastructure, or just engaging like-minded people who share our JN core values, JN Circle volunteers are making indelible marks that will impact generations to come.

Find a Circle near you today at myjncircle.com, and “let’s make change happen,” so we can live well and thrive wherever we are planted, while uplifting the lives of others.

Tanya Pringle

The Jamaica National Group

Gareth Manning

The Jamaica National Group

Karen Oliver

The Jamaica National Group

The JN Living Well magazine, a production of the JN Group Corporate Communication department, is published twice per year, May and November. This issue and previous ones can be accessed at www.jngroup.com/jnlivingwell.

Please send feedback and suggestions to corporatecommunications@jngroup.com

Turning Failures into Fresh Starts

In every setback lies the potential for success. This experience is relatable to Jerome Higgins, a determined entrepreneur from St Catherine. After working at six different car washes, he took a leap of faith and launched his own mobile auto detailing business in 2019. A year later, the COVID-19 pandemic proved to be a challenge, forcing him to seek employment. In 2022, he restarted the business which failed to get off the ground. Instead of giving up, he decided to try again in the following year, using social media as a new approach to reach new customers.

His experience provides three powerful lessons for anyone facing a setback:

1- Don’t Quit

Instead of seeing failure as final, Mr Higgins treated it as a stepping stone. His willingness to start over highlights the value of persistence. Success is not about never falling; it is about getting back up every time you do.

2- Embrace New Strategies to Grow

In his third attempt, Mr Higgins turned to social media to market his services. His ability to adapt and leverage digital tools shows the importance of evolving with the times. Sometimes, changing your strategy, not your goal, is the key to unlocking new opportunities.

3- Small Steps Build Big Dreams

His long-term goal is to establish auto detailing outlets across Jamaica. Great achievements do not happen overnight. Be willing to start small and build gradually. Patience and consistency will take you further than shortcuts ever could.

When life knocks you down, get up quickly. Learn from your mistakes and try again. Your next attempt might just be the one that changes everything.

Between gifts, festive feasts, and travel, holiday expenses can quickly add up, making it essential to spend both wisely and safely. Whether you’re shopping for loved ones or preparing to host, there are ways to maximise your budget without sacrificing the magic of the season. Here are five practical tips to keep your holiday spirit high and your expenditure low… and most importantly, secure:

1

Set a Realistic Budget - Before you start shopping, establish a budget that aligns with your holiday goals and monthly income. This will help you prioritise and avoid overspending on items that aren’t essential.

2

Resist Impulse Spending and Sales Temptations

Ways to Spend Wisely and Safely This Holiday Season

saves you money if the item was part of your budgeted plan. Using a credit card to buy heavily discounted items, without paying off the balance each month, leads to interest charges, ultimately costing you more.

3 Limit Your Holiday Purchases

As the adage goes, ‘If you fail to plan, you plan t fail’. It’s always best to implement a strategy when spending. Try setting a spending cap or using cash alternatives, like your debit card to help keep your finances on track. If you must use your credit card, limit purchases to what you can pay off in full each month.

5

Plan for Health and Safety While Shopping In-Store If you’re shopping in-person, plan your trips during less crowded times to avoid holiday rushes and potential safety risks. Keep your personal belongings secure –consider carrying only the essentials. Additionally, remember to keep your health as a priority and follow COVID-19 precautions (where applicable).

4 Stay Secure While Shopping Online

Online shopping spikes during the holidays, but so do cyber threats. Stick to reputable websites, check for HTTPS security in the URL, and avoid sharing personal details over unsecured connections.

By staying mindful of these principles, you can enjoy a holiday season that’s not only financially responsible but also secure, bringing you peace of mind alongside festive cheer.

Remember, our Member Care Centre is available 24/7, including on holidays and weekends, via phone from Jamaica: 888-991-4065/6; from USA and Canada: 1-800-462-9003, and from the UK: 0-800328-0387. Near a branch? You can always head in to chat with a representative about your financial needs.

Your JN Member Ombudsman is the customer champion for The Jamaica National Group. She advocates for issues that preserve mutuality and unleash the potential of JN members. The Ombudsman promotes the adoption of business practices that ensure delightful service and adds value to membership. The Ombudsman also facilitates dialogue with JN members about matters that impact their relationship with member companies of The Jamaica National Group and investigates complaints in order to achieve impartial resolution.

The Jamaica National Group

The Hidden Dangers of Common Foods Understanding Food Allergies and Intolerances

Food is essential to life, but for so many people, it can also be a source of great discomfort or even danger. Food allergies and intolerances affect people worldwide, leading to various symptoms that range from mild inconvenience to life-threatening reactions.

The experience is familiar to Doreen Gauntlett, a retired nurse, who developed an allergic reaction to carrots two decades ago. It began with shortness of breath after eating a carrot salad. Later, consuming carrot juice and other dishes containing carrot triggered the same reaction.

“I used to love eating carrot salads. It was a shock to me,” she said, adding that she has had to keep an epinephrine auto-injector for those times when she may have eaten carrot unknowingly. She also exercises great care when eating out.

For Ruth James, a resident of Spanish Town, consuming wheat products would result in severe abdominal cramps, bloating, extended fatigue, constipation and brain fog.

“My whole body would feel like it is closing down. I would just finish eating a meal and I would be on the floor rolling in pain,” Mrs James related.

For more than five years, she lived with the persistent discomfort, unaware that gluten was the cause. It was while on an overseas trip 24 years ago, when she became seriously ill, that tests confirmed her gluten intolerance. Having eliminated wheat products from her diet, Mrs James no longer suffers from the condition. She always makes sure she carefully checks ingredients to avoid gluten sources.

“My time in the supermarket is doubled because I have to read every label,” she disclosed, adding that after her diagnosis, she was able to identify other members of her family who respond similarly to gluten intake.

Dr Kimberley Cousins, a specialist in allergy and immunology at the Jamaica Allergy, Asthma, and Immunology Institute in Kingston, noted that there is a clear distinction between food allergies and intolerances.

“A food allergy is an immune response where the body mistakenly identifies certain proteins as threats, releasing histamine and other chemicals leading to an allergic reaction. Symptoms can be immediate and may include hives, swelling, trouble breathing, and in severe cases, anaphylaxis [a severe, life-threatening allergic reaction]. Food intolerances are non-immune adverse reactions to food. They are often due to difficulty digesting certain foods, for example lactose in dairy. Symptoms tend to be gastrointestinal, like bloating or gas, and while uncomfortable, they are not life-threatening.”

“However, it is important to note an observation period of two hours after administration of the antihistamine is necessary to ensure there is no progression of symptoms. If symptoms escalate, or signs of anaphylaxis occur, example vomiting, difficulty breathing or throat swelling and cardiovascular collapse, administer an epinephrine auto-injector immediately and seek emergency medical help. Anaphylaxis can worsen quickly, so don’t wait to see if symptoms improve,” she emphasised.

Dr Cousins explained that an epinephrine auto-injector contains medication that constricts blood vessels and opens airways during anaphylaxis, providing life-saving relief from swelling and breathing issues.

“To use it, remove the safety cap, press the device firmly against the outer thigh, and hold for a few seconds. Even after using it, always seek emergency care, as symptoms can recur,” she advised.

Despite food restrictions, maintaining a balanced diet is important to support overall health and prevent nutrient deficiencies.

Melissa Halliburton, a certified Nutrition and Health Coach based in Old Harbour, St Catherine, said that individuals can still meet their nutritional needs while avoiding major allergens, such as dairy, eggs, or wheat, by incorporating suitable alternatives into their diets.

“The use of superfoods, supplements, and having a diverse diet helps a lot. Superfoods such as moringa leaves, bee pollen, chocolate and coconut water will help. Pink Himalayan salt and Celtic sea salt are loaded with minerals. Healthy meats, greens and seeds like chia and flax will supply lots of vitamins, minerals and protein.”

Ms Halliburton recommended that persons with a food allergy should pay careful attention to food labels.

“When checking labels ensure you look for advisories such as “may contain soy, dairy, wheat, peanuts or nuts, shellfish”. Labels can also say it might have been processed in facilities that process or manufacture gluten, wheat, shellfish and tree nuts.”

She pointed out that people can manage the emotional stress of living with severe food restrictions by changing their perspective.

“Don’t look at what you are giving up. Focus on the health benefits that you will be gaining, focus on the beautiful skin, the absence of pain and skin rashes. These benefits can be a powerful motivator. Having severe allergies can be extremely challenging. Try as best as possible to avoid situations that will place you in an uncomfortable position,” she stressed.

Dr Cousins pointed out that there are seven food groups typically associated with severe allergic reactions. These include peanuts, tree nuts, shellfish, fish, milk, eggs, soy, and wheat, with peanuts and shellfish being particularly associated with life-threatening reactions.

She advised that if an allergic reaction occurs with mild symptoms, an oral antihistamine may be sufficient to provide relief.

Footnote: With the increasing prevalence of allergic diseases and complex immunopathologies, the Jamaica, Allergy, Asthma and Immunology Institute (JAAI), in partnership with the People’s Republic of China, through the Chinese Embassy in Jamaica, has launched a grant-funded initiative to assess patients with a documented history of penicillin allergy. The JAAI is actively recruiting five participants for this project, offering a unique opportunity for individuals to be evaluated under this sponsorship. If interested, please contact the JAAI at contact@jaainstitute.com.

Kidney Kids Foundation Builds on Momentum from Diaspora Conference

Withthe overwhelming support received at the 10th Biennial Jamaica Diaspora Conference in June, the Jamaica Kidney Kids Foundation (JKKF) is hoping to expand its efforts to support children battling kidney disease. JKKF is a registered charity organisation helping to improve the lives of children diagnosed with kidney disease in Jamaica. Leveraging the new partnerships and resources gathered through the event, the Foundation aims to enhance access to treatment, provide more vital support services, and raise awareness about pediatric kidney health.

The JN Group had sponsored the JKKF with a booth inside the conference marketplace, which was located across from the main area where critical discussions took place among delegates.

Founder of JKKF and pediatric nephrologist, Dr Maolynne Miller (left), shares a moment with Claudine Allen, JN Group Member Ombudsman and General Manager of the JN Foundation.

Founder of JKKF and paediatric nephrologist, Dr Maolynne Miller, said that they were able to connect with people, based locally and overseas, who were interested in volunteering with the Foundation or helping in whatever way they can.

“Our Foundation started in 2012, and JN has been supporting us since 2013. They’ve been helping out whenever there is an acute need, and one of our volunteers had suggested that the Diaspora conference would be a good opportunity for us to get overseas support and JN was kind enough to give us the space,” she said.

Pointing out the economic burden of caring for children with kidney disease in Jamaica, Dr Miller said the Foundation is grateful for all the support it can get to help care for kids with the illness. She explained that over the years, the JKKF has partnered with other organisations to procure consumables and medication for patients as well as provide hospitals, that look after children with kidney disease, with equipment to assist with their care. The

Our Foundation started in 2012, and JN has been supporting us since 2013. They’ve been helping out whenever there is an acute need...

Foundation also has an education arm that deals with training and awareness around kidney disease.

“People are wanting to invest in improving care, and we are looking to see how. We took contact details at the conference for all who wanted to help us and are following up on those commitments,” she shared.

The 10th Biennial Jamaica Diaspora Conference was held from June 16 -19, 2024, at the Montego Bay Convention Centre in Rose Hall, St James under the theme, ‘United for Jamaica’s Transformation: Fostering Peace, Productivity and Youth Empowerment’. The JN Group was one of three legacy partners of the conference.

Anthony Morgan, Communication Officer
The Jamaica National Group

Starting a small business is more than just introducing your services on social media or opening doors. It can take a lot of work to bring your vision to life, and whether you’re a first-time entrepreneur or someone with experience, you’ll need the right foundation to set you up for long-term success.

The journey from idea to success isn’t always easy, but the difference between businesses that flourish and those that fizzle out often comes down to a few key strategies.

Tabra-Kay Lindsay, Sales Relations Specialist in JN Bank Small Business Loans division, says getting in the right mindset is critical for launching any business. She notes that there are some important things to consider for success.

1Conduct Research

Ms Lindsay says a common mistake entrepreneurs make is diving into business without truly understanding their market or knowing exactly what it will take to run the business.

“It’s always good to do keen research to have an idea of the area of business that you’re getting into, to know if there is a market for what it is you want to supply. We want persons to come out of the frame of mind of just ‘trying a thing’. Doing it properly will require conducting some research on the area and getting background knowledge on what is required to start the business. You should have an idea about the tools or equipment, skill set and overhead costs,” she explains.

She says conducting thorough research helps entrepreneurs tailor their offerings to meet demands, set competitive prices and carve out a unique position.

to be able to recognise your products and services. Registering with the Jamaica Intellectual Property Office (JIPO) to protect your brand and products and registering with the Companies Office of Jamaica (COJ) are steps in the right direction.”

She says some entrepreneurs may be hesitant to register their business and get the requisite licences because they are concerned about taxes and fees. However, she advises that there are many benefits to registering a business, including getting access to grants, financing, opportunities for exporting or gaining contracts.

“Entities such as JN Bank Small Business Loans are committed to meeting prospective entrepreneurs at whichever level or stage they are at in their business; and are ready to assist applicants who are not yet formalized to aid them into preparation of becoming licensed and registered.”

4Fund Your Business

The Sales Relations Specialist adds that finding the best financial support is also a critical step in launching a successful venture. She says no matter how great an idea is, without the right funding, a business may struggle to get off the ground.

...there are many benefits to registering a business, including getting access to grants, financing, opportunities for exporting or gaining contracts.

“What is unique about you, your product and service or the skill that you have, that is going to separate you from everybody else who might be doing the very same thing? You must create a mark and ensure there is a demand for the product or service and how it is that you are going to sell that idea.”

2Create A Business Plan

Ms. Lindsay advises that having a business plan is also important, even if the intention is to self-finance the business. She said the plan is the blueprint for the business’ future, giving the structure needed, while allowing room for adaptation and innovation.

“Your business plan gives a projection as to the resources that’s going to be needed to start off, the overhead expenses, growth potential and what you could earn. A business plan is like a roadmap for the business owner and provides others, such as a financial entity, with an understanding of your vision.”

3Register Your Business and Get Licenced

After choosing the type and size of the business to establish and confirming the structure, Ms Lindsay says the next thing to do is to get registered and licenced if the business requires it.

“If you want a thriving business and one that will last, you want to be registered. Coming up with a unique business name will allow your customers

“There are many ways to fund a business, you can get the support and assistance from family members, angel investors and financial institutions, such as JN Bank. Where funding is coming from a financial entity, the entrepreneur should ensure that they maintain a high level of credibility and be in good financial standing.”

5Market Your Business

The way a business is marketed from the start is also dependent on the type of business being operated. Leveraging social media platforms and email campaigns may be a cost-efficient way of getting the word out about the product or service.

“Entrepreneurs should take advantage of social media platforms, such as Instagram, Facebook and YouTube advertising to market their business. They can also utilise the more traditional ways of advertising, such as print media, flyers, billboards, radio and tv advertising for a much broader reach of their client base. Having a web presence is also a good option if one can afford to maintain a website.”

Ms Lindsay counsels that the key to a successful marketing campaign is to know and understand your target audience.

“Your marketing strategy should be as dynamic and unique as your business and must be in alignment with the type of group you wish to serve. Over time you can improve on this to attract new customers while retaining your old ones,” she said.

“Remember, people and customers first. If the customers’ needs are not being met, goals are not being achieved and they are not getting value for money, then all the big ideas and marketing spend will be in vain. Your product or service must be making an indelible mark and a positive impact on those you serve,” she added.

Paulette Simpson CBE is One of 100 Black Women in the UK Who Have ‘Made a Mark’

Sabriena Simpson, Communication Officer

The Jamaica National Group

Alaudedadvocate for Caribbean people and people of Caribbean descent in the United Kingdom (UK), Paulette Simpson, who was brought up in Walderston, Manchester, Jamaica, was recognised in October 2024, as one of 100 Black Women Who Have Made a Mark in the United Kingdom.

The project, which was first launched by Serendipity Institute for Black Arts and Heritage on International Women’s Day in March 2023, highlights Black British and Irish women who have made a positive change in the arts, education, technology, science or community activism.

In October, which is celebrated as Black History Month in the UK, the women were selected to have their portraits painted on canvas by one of five visual artists, who are all women. The pieces can be viewed in a city-wide exhibition at Leicester Gallery, which began October 2024 and closes in January 2025.

marginalised and mistreated because of the lack of records substantiating their emigration to the UK.

“I was asked by the government to sit on a few committees aimed at addressing the negative impact on the Windrush Generation, but most importantly, to advise on how they could seek to redress it through compensation, and various programmes to ensure that persons from the Caribbean were understood, acknowledged and celebrated for their contribution to Britain,” she outlined.

Paulette Simpson (right), Executive, Corporate Affairs and Public Policy at The Jamaica National Group, and Evadney Davis, artist, stand beside a portrait of Ms Simpson by Ms Davis in recognition of Ms Simpson’s influence and advocacy for blacks and minorities in Britain over the years. Ms Simpson was named as one of 100 Black Women Who Have ‘Made a Mark’.

“It’s a remarkable achievement,” said Ms Simpson. “This award is highlighting the value of consistent effort and the quiet, behind-the-scenes work that often goes unnoticed but creates meaningful change over time. It is about the recognition of those who make a difference, even if it’s in small, incremental ways.”

Ms Simpson added that making little pockets of impact in the community is also effective because when culminated, people will see that they have changed or influenced the lives of persons not only of Jamaican heritage, but of Caribbean heritage, and Black women generally, across the UK.

Her portrait will be showcased alongside other prominent black women in the UK such as, Baroness Valerie Amos, prominent politician, diplomat and cabinet minister; Rt Reverend Rose Hudson-Wilkin, the first black woman to be appointed Bishop in the Church of England; Dame Cleo Lane, a global jazz singer and superstar; Betty Campbell, the first black headteacher in Wales and Bernadine Evaristo, Booker Prize-winning author.

An agent for activism and change, Ms Simpson is widely recognised for her invaluable contributions to the Windrush Generation which refers to persons from the Caribbean and other Commonwealth countries who arrived in the UK between 1948 and 1971 at the invitation of the UK government to help rebuild the country after World War II.

In 2018, many of these persons were wrongfully detained, denied their legal rights, threatened with deportation, and, in some cases, actually deported as a result of policies and administrative failures by the Home Office in the UK and a very “hostile” immigration environment.

Ms Simpson serves as Chair of the Windrush Day Grant Scheme with the responsibility of Deputy Chair of the Windrush Advisory Panel which sought to compensate the people of the Windrush Generation who were

She was recognised by the committee and The Home Office, for her advocacy: “Ms Simpson continues to be very active in the community and assists various charities across the UK to improve the lives of Jamaicans in the UK and Jamaica.”

Ms Simpson served as Deputy Chair of Windrush Commemoration Committee, which was responsible for the erection of the Windrush Monument, created to honour the contributions of the Windrush generation and their descendants to British society. It serves as a recognition of the struggles and achievements of Black Britons, as well as a symbol of the deep, lasting impact of Caribbean immigrants on the cultural, social, and economic life of the UK.

This recognition by the Serendipity Institute has not been the only one for Ms Simpson, who is the Executive for Corporate Affairs and Public Policy at The Jamaica National Group. She was again recognised as one of the most influential women of African and African-Caribbean heritage in the annual UK Powerlist for the past five consecutive years. In 2023 and 24, Ms Simpson was ranked number eight on the Powerlist and was also celebrated as Influential Woman of the Year.

Ms Simpson also leads the JN initiatives including support for prostate cancer in the UK, and various Jamaican charities in the UK. She is a Director of the UK Woman of the Year committee, which celebrates the contribution of women in Britain. She is also the Executive Director of the Voice UK, which is Britain’s only national black newspaper.

In 2020, she was honoured with the title Commander of the Order of the British Empire (CBE) for her influential services to Black and Caribbean communities in the UK. The CBE is a prestigious honour awarded by the British monarchy to recognise outstanding achievements in various fields, including community service, education, and advocacy.

“I am proud of my Caribbean heritage and it is part of my responsibility to ensure that, within my realm of influence and capability, I support my community by campaigning for issues that affect them, ensuring that we disseminate information that will improve their lives, and most importantly, ensure that they are acknowledged for their contribution and dedication to British Society; their resilience and fearlessness laid the path in which we follow,” Ms Simpson shared.

Duringher early years, Dr Kasan Troupe, Permanent Secretary in the Ministry of Education, Skills, Youth and Information, faced challenges that could have steered her life in a different direction. Through the intervention of mentors, she was able to rise above her circumstances to become a distinguished educator and passionate youth advocate, earning both the prestigious GovernorGeneral’s Achievement Award for Leadership and the Prime Minister’s Medal of Appreciation for Service to Education.

Dr Kasan Troupe addresses scholarship recipients at the JN Foundation PEP Scholarship Awards recently

At age 11, a pivotal opportunity emerged when she participated in a rehabilitation camp organised by the Hope for Children Development Company, aimed at supporting atrisk youth.

“Many children from different inner-city communities were going, so it was like going on an adventure. That’s how it felt, not understanding the kind of rehabilitative work that you were going into,” she said. “The programme was designed to provide you with an alternative way of being, other than occupying a space in the community and fulfilling a prophesy of failure.”

The programme was designed to provide you with an alternative way of being, other than occupying a space in the community...

Raised by a single mother in Greenwich Town, Kingston, Dr Troupe grew up without knowing her father, who had moved to the United States of America to start a new life. She recalls trying to fit into the norms of her community and experiencing three neardeath encounters due to the frequent gang feuds and drive-by shootings.

“Growing up in the inner-city comes with its challenges,” she said. “There wasn’t any pressure on you to focus on education. You just existed with the routine of living in the community,” she related.

Her transformation was so profound that after two summers, she was asked to return as a counselor in training, to help guide vulnerable children. By age 14, she founded the Hope Visioneers Youth Club with assistance from the Hope for Children Development Company, which laid the foundation for empowering young people.

“Coming out of that programme, I started seeing myself differently. I said that others in the community would be as inspired if they got to see themselves differently, so I committed to championing a message of change and success.”

It was in those formative years when she began tutoring students in summer school and helping them prepare for the then Common Entrance Examinations that her love for teaching blossomed. Her passion for youth advocacy further fuelled her rise to becoming an influential leader in Jamaica’s education sector.

At the Trench Town Comprehensive High School (which no longer exists), where she served as Head Girl, she benefited from the guidance of her teachers who recognised her potential and nurtured her ambitions. Their mentorship laid a strong foundation for her academic journey. She went on to earn a Diploma in Education and a Bachelor of Science degree in Psychology and Human Resource Management, both with First Class Honours, and a Master of Arts in Communication for Social and Behaviour Change, with distinction, from The University of the West Indies. Her

Karen Oliver, Communication Specialist
The Jamaica National Group

achievements culminated in a Doctor of Education in Administrator Leadership for Teaching and Learning from Walden University. Currently, she is pursuing a Bachelor of Laws degree at the University of London, which she believes will further enrich her career.

Transitioning from daily, direct contact with students to an administrative leader has been bittersweet for Dr Troupe.

Alicia Harris credits the many affirmations received from Dr Troupe for helping her to overcome her insecurities. Their paths crossed when Dr Troupe served as a counsellor at a summer camp in Rose Town, Kingston.

“I miss it, but the work that I do has a great reach, so it compensates. Every policy or programme that I sign off or participate in will impact over 600,000 students, so, it gives me a broader reach and it provides that enablement to support their development,” she pointed out.

Dr Troupe is a Justice of the Peace and a Commissioned Officer at the rank of Major in the Jamaica Combined Cadet Force. During her career journey, she served as a Guidance Counsellor at St Andrew Technical High and The Queen’s School, Principal of Denbigh High, Assistant Chief Education Officer, Deputy Chief Education Officer (Acting) and Chief Education Officer (Acting).

Beyond her role as an educator, Dr Troupe is a fitness enthusiast, dedicating time to the gym, beach outings and dancing, which keeps her energised. She is a Christian and a member of the Rose Town Holiness Christian Church where she is the leader of the Children’s Church and teaches Sunday School. She has been married for 25 years to Richard, Director of Safety and Security at the Ministry of Education, and their union has produced two children, Jahleel and Jahlia.

Reflecting on her life’s journey, Dr Troupe encourages at-risk youth to believe in their God-given potential to shine.

“We do not all have the same things at our disposal, but we must maximise on what you have. Do not sit on the sideline and feel entitled and conjure the idea that enough was not done for you. I believe that you are not what has happened to you, but what you choose to become

Reflecting on her life’s journey, Dr Troupe encourages at-risk youth to believe in their Godgiven potential to shine.

“I was nine and she was probably 17. She recognised I was struggling with issues of confidence because I have freckles and never thought I was beautiful,” she said, adding that she was frequently teased. “She saw something in me that I didn’t see in myself. I’m currently a guidance counsellor because I was so inspired by what she did for me through my journey.”

Mother of Dr Troupe, Virginia Palmer, an entreprenuer, reminisced that many times she sent her two daughters to school without lunch as she didn’t have the money.

“I’m so proud of how she turned out. My heart is full when I see her on TV. Tears would run down my face to see where she was coming from. They love her in the community. When she comes, they surround her with excitement.”

She disclosed that as a child, Dr Troupe would always rise early to study and in the evenings would play school with the children in the community.

and what God says about you.

The truth is, if you sit on the sideline and complain, then you deny yourself of your God-given talent to excel,” she expressed.

Dr Kasan Troupe (left) along with The Hon Fayval Williams, then Minister of Education and Youth.
Dr Troupe and her husband, Richard.

Exploring the Trend of Human-AI Relationship

The Jamaica National Group

Sinceending a three-year relationship in August, Marsha Brown* has turned to an artificial intelligence (AI) chatbot to relieve her loneliness. The 35-year-old uses AI for companionship and confesses that she has found it to be “a worthwhile friend.”

“I was playing around with an AI on my phone one day when I decided to ask it about coping with breakups. It surprisingly gave me a response that I liked and from then on, I have been using it as my sounding board and friend when I get home at nights and even while at work. I sometimes worry that it might take away my willingness to find someone soon. But, for now, I am enjoying the relationship that we have,” Marsha explained.

AI chatbots are programmes that are trained on large amounts of data and use techniques such as machine learning, natural language processes and large language models to communicate with humans. AI chatbots, such as Replika, GateBox, Harmony RealDoll and Character.

AI are designed to provide varying levels of comfort and conversations to individuals who may be experiencing loneliness or need human interaction. Many of the AIs allow users to create characters or interact with those generated by others. The AIs provide multiple experiences and conversations that are designed to feel human-like.

In February 2024, a 14-year-old boy killed himself in Florida in the United States, with his chat logs indicating that he wanted to be with AI in death, she revealed. “These AI models have the job of guessing which word should come next in a reply. The connection that people form with these ‘guessing’ algorithms is not a substitute for a real friend or partner.”

“Most importantly, there is little to no moderation on the types of conversations that someone can have with AI and misleading and dangerous information can cause real harm to people. The use of AI should be limited to a helpful tool and not to replace a real relationship,” she added.

Our technological advances don’t detract from our natural need for closeness and community, and there is much less shame involved in reaching out to AI rather than family or friends.

Ashley Barrow, Cognitive Scientist with a specialisation in artificial intelligence, notes that in an increasingly digital world, the average person is experiencing loneliness at much higher rates than ever before and has turned to AI to fill the void.

“According to a Gallup Poll that was done in 2023, approximately 24 per cent of people across the world report feeling ‘very lonely’. This disconnect is often attributed to the reliance on the internet and personal devices. Being able to talk with an AI model who will provide undivided attention, empathy and answers at any time with a convenient device that’s always in your pocket is very appealing,” she explained.

The cognitive science expert added, “We are naturally drawn to forming bonds, with our pets as a prime example of an uneven relationship, or even favourite trinkets we don’t want to throw away. Our technological advances don’t detract from our natural need for closeness and community, and there is much less shame involved in reaching out to AI rather than family or friends.”

Although more individuals are forming relationships with AIs, Ms Barrow points out that this can be “incredibly dangerous, especially for those struggling with mental health.”

She opines that if an individual has, what they deem, a meaningful relationship with an AI model, they might stop reaching out to real people for advice, comfort, and trends.

“They may isolate themselves from real conversations, which aren’t as predictable and can often have unwanted consequences. They may form unrealistic expectations about what a friend or partner should look like, say, or do,” she explained. “They may even stop tending to social norms, such as their dress and politeness. Although the conversations with AI may provide some temporary relief and validation for the individual, it disconnects them from the real world and may negatively impact their ability to respond to real situations and people.”

Kathryn Chin See, Product Manager, BizPay Workforce at MC Systems, adds that current trends suggest that many young people leverage AI as practice for social interactions, which potentially enriches users’ capacity to engage in relationships. She notes that as AI companions become more prevalent, it is crucial to navigate this new era responsibly.

“It is important that developers of AI companions have a responsibility to consider the ethical implications of their creations. This includes being transparent about the limitations of AI companionship and avoiding designs that could exploit vulnerable individuals especially as research continues in understanding the long-term effects of human-AI relationships fully,” she said.

Miss Barrow provides this word of caution to anyone wishing to pursue a humanAI relationship.

“If you are truly interested in having a relationship with an AI model, please remember that they don’t know what truth is, they don’t have morals, and they don’t think about you when you’re not speaking to them. They can be thrilling like a video game or movie, but those are great for relaxing in your free time, not as a replacement for the awesome social system around you. Everyone else wants to form relationships too,” she advised.

*Name change to protect identity

Kimberly Henry-Atkinson, Communication Specialist

The Jamaica National Group

Jamaica, with its lush landscapes, vibrant culture, and warm hospitality, beckons travellers to discover its charms. Whether you have lived here all your life, or long to return home, the island offers a treasure trove of new experiences waiting to be explored. From the misty heights of the Blue and John Crow Mountains to the rugged terrain of the Cockpit Country, Jamaica promises an unforgettable journey of adventure and discovery. Here are a few of our recommendations for experiencing (or re-experiencing) Jamaica, land we love:

Black River Safari

Located in St Elizabeth Cost: Ranges from J$2000 upward (depending on the tour package)

Starting our list in a big way – if you’re an adventurous soul and want to try something that you can definitely brag about, try a Black River Crocodile Safari Tour. On this tour, operated by many experienced guides in the area, you’ll encounter Jamaica’s most fearsome inhabitants in their natural habitat. The Black River, Jamaica’s longest navigable river, meanders through the island’s lush south coast, providing a sanctuary for a diverse array of wildlife – with a speculated hundreds of crocodiles submerged under the still waters and in mangroves. Some crocodiles are almost 100 years old, and on many occasions, you will spot 10 foot long crocs sunbathing on the docks.

But the Black River Safari isn’t just about crocodiles, it’s also an opportunity to immerse yourself in the rich biodiversity of Jamaica’s wetlands – including native birds, such as herons and egrets, that march along the shallow spots.

Holywell Park

mountains, the air becomes crisp and cool, and you are enveloped in a vibrant blanket of green.

It is a perfect spot for nature enthusiasts – offering a variety of hiking trails that wind through lush forests, and breathtaking views. It is one of my favourite places to visit, as the air is fresh and provides a feeling of escape and calm. Whether you’re an avid trekker or a casual stroller, there’s a trail for everyone. Along with the flora and fauna, if you’re lucky you may even spot the elusive Doctor Bird, Jamaica’s national bird.

You can rent cabins there to spend a few days or even carry a tent and camp out. There is also a restaurant that serves delicious breakfast, lunch, dinner and an assortment of cold and warm drinks.

Located on the border of St Andrew and Portland Entry Fee: With local ID: J$400 adults & J$100 children under 12 yrs Visitors: US$10 adults & US$5 children under 12 yrs

For a more serene experience, nestled in the heart of the Blue and John Crow Mountains National Park, Holywell Park is a sanctuary of natural beauty and tranquillity. For those seeking respite from the hustle and bustle of urban life, this pristine wilderness offers a haven of peace and serenity. As you ascend into the mist-shrouded

Reggae Falls

Located in St Thomas

Entry Fee: There is no official entry fee, however it is locally managed and if asked, you can offer a contribution

Let’s get refreshed with one of my favourite and most majestic spots you can find in Jamaica. Reggae Falls is a hidden gem that is becoming popular! If you have never heard of Reggae Falls, I’m telling you, you must experience it. In the past, due to major road work in St Thomas, many persons found it difficult to take the journey to find it. However, with the new highway, it is a lot more accessible.

Pull out Google Maps and take a scenic drive through rural Jamaica. Upon arrival, visitors are greeted by the sight of a majestic waterfall. It is also known as “Dam Head”, as it once formed part of a hydroelectric facility. It no longer serves that purpose and is now a scenic waterfall. Unlike some tourist-heavy destinations, it’s more off the beaten path and more ‘authentic’ – as you will see locals set up for cooking and with loudspeakers in a real communal fashion for a “lyming vibe”.

The falls offer ample opportunities for swimming, picnicking, and immersing oneself in the serenity of nature. For those yearning for an authentic Jamaican experience off the beaten path, Reggae Falls is a must-visit destination.

Dionne Rose, Communication Officer

The Jamaica National Group

Unbearable

heat and oudated computers in the St Thomas Parish Library are now a thing of the past, thanks to a donation from the JN Foundation through the JN Circle, Morant Bay chapter.

The recent upgrade of the library’s computer laboratory with seven new computers and an air conditioning unit has brought a breath of fresh air to persons who use the space.

For Simona Spencer, the Acting Senior Librarian, the transformation was long overdue. She recalls the challenges faced by community members, especially seniors, who struggled to use the technology in an uncomforable environment.

“We had no functioning air conditioning units, and the computers didn’t work. We needed a space where not just seniors, but young adults and others could use the technology,” she said.

Now, with the cool air circulating through the refurbished lab and new computers ready for use,the library has become a hub for digital learning. Mrs Spencer shared her excitement about the changes, noting that the impact is already being felt.

“The community members and library staff are grateful. It’s a cool space now, and they’re enjoying it,” she related.

Leon Burke, Senior Library Aide, emphasised the importance of this venture.

“We live in a technology world, and this project will impact the users, especially the seniors who were previously afraid of computers. Some had never even used a mouse before,” Mr Burke pointed out.

Despite initial challenges, the seniors have shown progress, learning how to type, send emails, and use basic programmes. Mr Burke added, “It’s appreciated, especially by the seniors who are now able to join our community and navigate the digital space.”

“We envisioned this project simply to improve the environment for our seniors. It was hot and cumbersome, and the equipment needed to be upgraded. With the help of the JN Foundation, we were able to provide the necessary resources, air conditioning unit and computers that will benefit not only the seniors but other users as well.”

We needed a space where not just seniors, but young adults and others could use the technology

Millwood (seated at the computer) and Kevaughn Stone, students of the Morant Bay High School, use the newly installed computers donated by the JN Foundation. Sharing in the moment are Simona Spencer (right), Acting Senior Librarian of the St Thomas Parish Library and Norman Hinds, President of the JN Circle Morant Bay chapter.

The JN Circle Morant Bay chapter proposed the equipment to the JN Foundation, which financed the initiative.

Robert Powell, a member of the JN Circle Morant Bay chapter, and one of the members behind the initiative, reflected on the inspiration for the project.

The initiative, which was primarily targeted at seniors to help them adapt to digital technology, has been a fulfilling experience for Mr Powell.

“Helping our seniors come into the 21st century is our way of giving back to my community and nation;’ he added. Norman Hinds, President of the JN Circle Morant Bay chapter, said he was pleased that the parish library could benefit from the donation, as the facility plays a critical role in seNing the public.

“What prompted us to do this project is the need that we saw for our seniors and our children who do not have access to a computer at home and [with an upgraded computer lab] this is an opportunity for them to come to the library and use the computer.”

Claudine Allen, General Manager of the JN Foundation, pointed out that the donation is a step in bridging the digital divide for seniors in the parish and empowering the entire community. She said the project stands as a testament to the power of collaboration and will be important to facilitating digital literacy among all age groups.

“The St Thomas Parish Library is, for me, breaking the mould in the sense that [they are facilitating] the computer literacy of seniors, which is intentional. I hope that this fuels its own vision for what it wants to become in terms of being a standard bearer or the measure by which other parish libraries can emulate,” she said.

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Claudine Allen (right), General Manager of the JN Foundation, presents a plaque to Simona Spencer, Acting Senior Librarian of the St Thomas Parish Library.

Ifyou have been paying attention to the trends in social media, mainstream media, magazines and advertisements, you will notice a shift in the information on women’s health. The newest trend is a focus on the “M” word – Menopause. Whether it is hormone replacement therapy, natural cures, pharmaceuticals or exercises of all types, vendors are paying attention to women and ageing. Some of these are very useful and effective remedies, however what puzzles me about this new push towards an aging worldwide population, is that there is absolutely no mention of Andropause.

You would believe from the messaging, that women are ageing and falling apart in multiple ways, but men are not. Ignoring men’s health has become a tradition. Despite the occasional mention of prostate issues, erectile dysfunction or peyronie’s disease (a bending of the penis due to extra internal scar tissue), men’s ageing, and the accompanying sexual dysfunctions are rarely mentioned. So, while women are now being encouraged to do everything from face lifts, skin plumbing, vaginal rejuvenation and every anti-ageing exercise, men are slowly sliding into decline.

If you are a couple, you may have noticed the softening of the muscle tone, the extra bulge in the stomach area or the expected hair loss, in your man. What many women are surprised to learn about men, is that there are other internal functions and hormonal changes taking place.

If you could imagine our sex hormones as filling the entire body from head to toe, you will understand why the decline in those hormones impact our sex lives so much. For example, men lose testosterone (the sex and aggression hormone) rapidly after forty. While women’s oestrogen and progesterone levels are falling and pregnancy becomes less and less likely, men lose testosterone.

In a man’s 20s and 30s, their testosterone peaked, filling the entire body, then dropping below the level of their knees by their 50s. Women, on the other hand, have their hormonal peak at 40 and gradually decline in pregnancy hormone levels as they approach their 60s and enter full menopause. Check out sex hormone production images on Google for a quick pictorial of your hormone levels.

Technically then, women have a longer sexual lifespan as it relates to their hormone levels, despite being born with all their eggs, while men have a longer reproductive life because they continue to produce sperm. The challenge for men is usually a decrease in libido/desire and decreased ability to gain and maintain an erection. Viagra and Cialis are well-known drugs for improved erectile function.

Women may complain of vaginal dryness, lack of desire, hot flashes and other changes that accompany menopause and there are numerous treatments your gynaecologist can prescribe. If you are the female partner or the man himself, I highly recommend a check-up with a urologist who can advise you on the many questions you may have about aging and sexual functioning.

When we think about good, lifelong sexual function, let’s take a pause and remember that most women are in relationships with men their own age or older, this means taking care of the man and the woman who make up the couple. Sexuality has no age limit, and older couples can find many enjoyable ways to continue to grow in sexual intimacy. The key to a long and healthy sex life is to be preventative and see your doctor early so that you can prepare for the changes to come. In the meantime, keep on loving!

JN Life Insurance Family Comfort

JN Life Insurance Family Comfort is a Family Indemnity Plan geared to persons and families to assist with funeral expenses.

“JN Life Family Comfort” offers coverage, from a minimum of $250,000, to a maximum of $1.5 million, and covers a maximum of six family members up to the age of 65 years old.

JN Life will also pay 50 per cent of the death benefit to the Life Insured, upon receipt of satisfactory proof of terminal illness, providing that the policy was in force for at least two years.

For further information, visit www.jnlifeinsurance.com; or our offices at 26 Trafalgar Road, Kingston 10. Contact us at: Tel: 876-733-7130 or email: info@jnlifeinsurance.com

Simplify Staff Loans with BizPay Cash

Employees sometimes need emergency funds, however, the ability to approve and issue funds in near real-time is a challenge faced by employers. MC Systems is revolutionising the loan market with the first mobile loan app, BizPay Cash, which is an automated solution. With this app you can:

• Process salary advances and pay day loans automatically

• Process loans at a faster pace

• Reduce administration and operational overheads

• Increase payroll and HR efficiency

• Have access via multiple channels to submit loans or cash advances via mobile app and web portals

• Access the solution 24/7 anytime and anywhere to view realtime updates and reports

• Customised to your specifications, such as the number of loans that can be taken and percentage of net pay that can be borrowed

• Provide a seamless and personal transaction between management and staff

For more information visit www.mcsystems.com or telephone (876) 552-8124.

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