7 minute read
President’s Report
Delivered By Outgoing President Mary Turina
Delivered By Outgoing President Mary Turina During the Annual Meeting on Feb. 7
Twenty twenty-two — what a year! The year began with many of us suffering from COVID-19 fatigue. But, as the year went on and we continued to climb out of the pandemic, the club came back to life with vigor, and our community returned en masse, which was inspiring to see.
We started my term wearing masks, meeting primarily virtually, and debating whether or not to mandate vaccinations after two years of periodic closures of our club. With the easing of the pandemic restrictions and the return to a more “normal operation,” we were able to host in person — for the first time in two years — last year’s 50-year pin celebration, our Celebration of Champions, the Spring Fashion Show, the All-Committee Dinner, the Holiday Fashion Show, countless athletic competitions, and this Annual Meeting. (Note: These are all firsts for our General Manager Charles Leverton.) To see so many of you returning to a place we all cherish was a true testament to the resilience and enduring spirit of MAC.
There is so much to celebrate and highlight from 2022, which includes wrapping up the second year of our strategic plan. During the first year of our plan, we were focused upon stabilizing MAC, rehiring staff, and recreating the member experience. This past year we continued to focus on member experience and made great strides for our club through a strong campus master planning process and focusing on improving our infrastructure.
I am proud of the fact that we have led with strategy in determining our annual plan. We have created a process to take our strategic initiatives, prioritize them, resource them, and execute them through strong project management. We could not do this without the strategic leadership of our GM and the great staff who enable this work. We have tied our GM’s annual goals to our strategic initiatives and operating plan. Charles, in turn, has cascaded these goals to his leadership team, so we are all working together to benefit our members.
Your club is in good financial health — as you heard from our Treasurer’s report tonight — thanks to smart decisions made during the pandemic and through the actions we have taken this past year. I am very pleased that we were able to hold our dues increase to 9% after a dues rollback in 2020 and no subsequent increases. For a comparator, my condo HOA fees went up 17% this year, on top of our HOA increase last year.
MAC strives to be a community where all members feel represented, valued, and included. Our Diversity, Equity, and Inclusion Committee is leading an effort to assess areas where our club requires additional focus, which includes a club-wide member survey to better understand member perspectives. The assessment involves a policy review using an equity and inclusive lens, which will lead to a gap analysis and strategy.
Looking forward, we have created an Engagement department to analyze how our members use our club. This will allow us to discover how we can improve and streamline usage. I’m extremely excited about the direction we are moving in!
The pandemic caused all of us to adjust many of our traditional habits, such as working remotely. We now see so many of you working from MAC regularly, and we heard you! We have enhanced our WiFi and continue to explore ways to improve our technology. Our Campus Master Plan considers members working from MAC. Hybrid meetings are here to stay, and we have outfitted many conference rooms to accommodate these meetings.
And what about the elevated sky box experience to watch Timbers and Thorns? MAC expanded the menus that now offer fans a wide variety of delicious food options and drinks. Yes, hot dogs are still on the menu, alongside California and veggie rolls, and totchos! MAC took it to the next level when the Oregon State Beavers played their first regular season football game in Portland since 1986. The VIP experience in the spin studio allowed members to enjoy a game like never before! This is the model the club will use for future large-scale events.
And how about our own MAC blend coffee, MACrobrew, and 1891 wine? These innovations, and more, are ways we are improving our member experience.
My time as president featured many memorable moments, but a few stand out. Last year’s 50-year pin celebration, which was the first time many of our senior members came back to the club since its closure, was a special event. It was thrilling to share in the excitement of some of our most honored members.
And then this winter, we returned inside for the Christmas Tree Lighting. This always is one of my favorite events, and to be able to experience it with my husband, all my kids, and my grandson, Henry, was truly magical.
As my time serving as your president comes to an end, there are certainly some things that I am looking forward to as I return to the regular life of a member.
What I am looking forward to:
• Spending more time at the club exercising and recreating than in meetings.
• Continuing to work on strategy and the Campus Master Plan.
• Spending more time in Central Oregon and the beach.
And, of course, there are aspects and perks that come with being board president.
What I will miss:
• Serving the club that I love in this capacity.
• The primo parking space!
I’d like to take a moment to remember our members who are no longer with us. There are two I want to acknowledge who have been influential to me. First, Marlis Miller, an amazing leader and strategic thinker. While we were not on the board at the same time, Marlis always reached out with support and smart guidance. And I can’t stand before you without recognizing Reidun Zander, who was the secretary in my first year on the board. Reidun always exemplified working for what was best for the club and members, and she always did that with grace, her warm smile, and humility.
I thank my fellow officers. You welcomed me into your class as a second-year trustee and have been wonderful teammates along this journey. To next year’s officers, you are an amazing team, and I have loved working with you. I wish you good luck and hope that you have as much fun serving the club as I have. First-year trustees, thank you for your dedication, your energy, your commitment to MAC, and your friendship.
I want to thank my dear husband, Randy, who not only supported me but shared me with the club, and the hours and hours I have been in meetings. He also got involved in the committee system as a member of our Land Use and Cycling Committees. I love you! And to my children, Claire, James, Chris, Kat, and Nicho, thank you for always showing up and supporting me. To my grandsons, Henry and Lamar, it’s always wonderful seeing you at the club.
And finally, thank you, members, for making MAC such a special and unique community. I’ll see you around the club.