An interview with Ben Austin

from The World of Hospitality - Issue 52 2023

Designs for a Cleaner, Safer & More Sustainable Environment

- TANGLEWOOD -

Why is proper wine storage important?

Ben: Proper wine storage is essential for maintaining the quality and taste of wine. Wine is a sensitive commodity that requires specific environmental conditions to avoid spoiling or degrading. Exposure to excessive light, heat, or humidity can cause wine to spoil or degrade, resulting in a loss of flavour, aroma, and colour. Similarly, vibration can disturb the sediment in wine, affecting its clarity and flavour.

How can hospitality businesses benefit from investing in proper wine storage equipment and protocols?

Ben: Investing in wine storage equipment and protocols can help businesses protect their investment and maintain the quality of their wine inventory. A reputable wine program is an asset to any hospitality business, and investing in proper wine storage can help businesses attract repeat customers and enhance their reputation. Proper wine storage can also lead to cost savings by reducing the need for frequent wine replacements.

How can businesses showcase their wine inventory in hospitality settings?

Ben: Businesses can showcase their wine inventory in hospitality settings through a well-curated wine menu and creative displays. The wine menu should be easy to navigate and provide detailed information about each wine, including its origin, vintage, grape variety, and flavour profile. Additionally, the wine menu should be updated regularly to reflect changes in the wine inventory and to feature seasonal and special offerings.

Creative displays can attract attention and generate interest among customers, leading to increased sales and profits. Wine displays can be used to highlight special offerings, new releases, and featured wines. These displays can be as simple as a bottle display on the bar or as elaborate as a custom wine wall or wine cellar.

In summary, why is it important for businesses in the wine industry to focus on proper wine storage and showcasing their wine inventory in hospitality settings?

Ben: Wine storage and showcasing wines in an attractive and appealing manner are both critical factors in maximizing revenues for businesses in the Hospitality industry. By investing in wine storage equipment and protocols and showcasing wines, businesses can maintain the quality of their wine inventory, attract repeat customers, and increase sales and profits.

Can you tell us about your expertise in the wine industry and how it relates to the importance of proper wine storage and showcasing wines in hospitality settings?

Ben: Yes, I have been involved in the wine industry for many years, having worked as a Sommelier and Wine Merchant in the past. During my time in the industry, I gained extensive knowledge and experience in the areas of wine selection, storage, and presentation.

This experience has taught me the importance of wine storage and showcasing wines in hospitality settings. The proper storage of wine is essential for maintaining the quality and taste of the wine, and this is something that I am passionate about.

Can you tell us about Tanglewood and how your expertise relates to the company’s services?

Ben: Tanglewood is a company that specializes in the design and construction of wine cellars and wine storage solutions. Our team consists of experts in the wine industry, including sommeliers, wine merchants, and wine storage professionals. Our combined expertise enables us to provide our clients with comprehensive wine storage solutions that are tailored to their specific needs and preferences.

My experience in the wine industry and my passion for proper wine storage and presentation is a key asset to the Tanglewood team. I bring a wealth of knowledge and experience to the table, and I work closely with our clients to ensure that their wine storage needs are met with the highest level of professionalism and expertise.

How does Tanglewood help businesses showcase their wine inventory in hospitality settings?

Ben: At Tanglewood, we understand the importance of showcasing wine in hospitality settings. We work closely with our clients to design and construct wine storage solutions that not only provide optimal storage conditions but also showcase wines in an attractive and appealing manner.

Our team works closely with our clients to understand their needs and preferences, and we use our expertise to design wine storage solutions that are both functional and visually stunning. We use high-quality materials and cutting-edge technology to create custom wine cellars, wine walls, and other wine storage solutions that are tailored to our clients’ specific needs and preferences.

In summary, how does Tanglewood’s expertise in wine storage and presentation benefit businesses in the hospitality industry?

Ben: Tanglewood’s expertise in wine storage and presentation is an asset to businesses in the hospitality industry. Our team of experts brings a wealth of knowledge and experience to the table, and we work closely with our clients to design and construct wine storage solutions that not only provide optimal storage conditions but also showcase wines in an attractive and appealing manner.

Our expertise in the wine industry, coupled with our cutting-edge technology and high-quality materials, enables us to create custom wine storage solutions that are tailored to our clients’ specific needs and preferences.