H2GO – Scalability, Mobility, and Profits H2GO is the preferred ERP (Enterprise Resource Planning) software platform for Think Water Members. The system was rolled out three years ago with a very ‘bare bolts’ framework. With well over 80 enhancements since its release (including the following), looking and using the software today is a very different experience. • Creation of pricing and discount matrix • Quote and invoice delivery tools • CRM interaction – more relevant and data driven • Flexible “Pivot” reporting with approx. 30-40 extra reports • Client interaction tools – SMS and email alerts • Ability to import excel quote templates. The first two pilot stores went live in August 2018, and we are expecting to have a further 17 Members throughout Australia and New Zealand on board and operational by the end of this financial year. This represents 33% of the group using the preferred software. FY 20-21 was about damage control for many businesses… or so we
thought! The new financial year, however, has brought with it a renewed focus, and business growth is a top priority yet again.
• A CRM platform
The big question for most business owners is, “Do we have the right infrastructure in place to manage growth and maintain profitability while being completely scalable?”
The three key points we consider when developing enhancements for H2GO include:
The answer to this is a sophisticated ERP system. In a nutshell, a good ERP system provides businesses with a scalable, mobile software platform that drives profits. This is H2GO. H2GO is a comprehensive inventory management control software that offers flexibility across retail, POS and all aspects of your business including: • management of inventory across multiple warehouses and locations • stock take functionality • supplier management • mobile functionality with live data for those in the field • price and margin control • powerful financial management with huge reporting capabilities and integration with popular accounting packages
• Servicing and project management • Ability to track business, team, and individual KPI’s.
1. S calability – so your business can be as big or small as you need it to be. 2. M obility – enabling your team to carry out their daily duties in the most flexible, efficient, and accurate manner. 3. P rofits – smart analysis enabling you to make informed decisions about inventory, labor, supply, jobs, and your clients. Think Water and Cutcher & Neale are working together to offer great support regardless of how long you have been using the software. Most recently we have been holding regular free training days which have proven to be successful in assisting many Members. If you are interested in taking control of your business from a software point of view talk to your Operations Manager. Chris Rehm Operations Manager AU
Streamline your business and operational processes with software solutions customised specifically for water, irrigating and pumping specialists. • CRM • Sales • Payroll • Stock control • Job allocation
• Customer communication • Invoicing • Project management • Point of sale
September 2021 | THINK TANK
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