Workforce Sector Trends:
The Shifting Landscape of Manufacturing in Thurston County
Governor's Ball Caught in the Lens
Naked Prosthetics: A Transparent Approach
Jessica Coen, Director of Customer Experience
(pictured)
Special Edition Caught in the Lens features photos from the Governor's Inaugural Ball
PUBLISHER
Thurston County Chamber of Commerce
EDITORIAL
David Schaffert
360-357-3362
dschaffert@thurstonchamber.com
CONTRIBUTORS
David Schaffert
Kathryn Millhorn
ADVERTISING
Sales & Marketing:
Krystal Barkus-Franco Elizabeth Bretschneider
Ashley Chandler Shelbi Boyd
SUBSCRIPTIONS
360-357-3362 info@thurstonchamber.com
DESIGN
Ben Hawkes Mosaic Marketing Studio
COVER
Jessica Coen, Director of Customer Experience, Naked Prosthetics. Photo by Shanna Paxton Photography.
PRINTING Print NW
CONTACT THE CHAMBER 809 Legion Way SE Olympia, WA 98507 360-357-3362 info@thurstonchamber.com thurstonchamber.com
In This Issue: February 2025
This month, we dive deep into the evolving workforce landscape in Thurston County, highlighting challenges, opportunities, and inspiring stories shaping our community.
Understanding the Next Generation Workforce
Discover how technology, youth mental health, and neurodiversity are influencing today’s workforce. Katie McMurray, founder of Sensory Tool House, will lead the conversation at the February 12 Thurston Chamber Forum, offering valuable insights for employers navigating these shifts.
A Transparent Approach at Naked Prosthetics
Learn how Naked Prosthetics, based in Olympia, is transforming lives through innovative prosthetic devices. Their focus on trust, transparency, and cutting-edge technology is making a tangible difference for individuals worldwide—all while staying rooted in our local community.
Shaping the Future of Manufacturing
Explore how Thurston County’s manufacturing sector is adapting to emerging technologies like robotics and AI, with programs such as the Manufacturing Academy at Lacey MakerSpace helping bridge critical skill gaps. Workforce development remains key to addressing challenges and seizing new opportunities.
Special Features and Highlights
Workforce Data & Trends: Shedding light on in-demand skills, training opportunities, and employment trends.
Photo Gallery
A visual recap of the Governor’s Inaugural Ball, held on January 15.
Join us as we celebrate innovation, tackle workforce challenges, and highlight the incredible stories of businesses and individuals making a difference in Thurston County.
Happy reading!
THURSTON COUNTY CHAMBER
COFFEE
PUB NW, TUMWATER I L to R: Owners James Mickelson, Craig Richards, Dawn Richards
W hen the owners of Coffee Pub NW were ready to make their dream a reality, OlyFed was the trusted partner they could count on to be there for them every step of the way through the SBA loan process.
OlyFed went above and beyond in helping to map out financing that provided leasehold improvements, equipment purchases, inventory and working capital. OlyFed’s expertise made for a stress-free experience and was beyondwhat they expected from a bank.
It’s OlyFed’s caring approach that showed them what local businesses have known for 118 years; OlyFed puts real relationships above the bottom line.
February 2025
THE VOICE OF THE THURSTON COUNTY BUSINESS COMMUNITY
Visit thurstonchamber.com/events or scan the QR code for more info about all upcoming Thurston Chamber events.
Join our host, Endless Sound Cellars at 222 Market Place Suite 107, Olympia, WA 98501 on Thursday, February 6 at 5:30 p.m. for a special Thurston Young Professionals Networking Event. Enjoy bites and beverages as you expand your network! All are welcome – feel free to invite other 20 to 30-year olds so they can expand their networks! Thurston Young Professionals is sponsored by KGY Media Group.
After Hours
Join our Business After Hours host Anthony's Homeport of Olympia at 704 Columbia St NW, Olympia, WA 98501 on Thursday, February 20 at 5:30 p.m., for mingling and networking with other business professionals, a door prize business card drawing, beverages and appetizers. Business After Hours is a great opportunity to expand your network, and it is proudly sponsored by ROXY 94.5
Join the Chamber on Wednesday, February 12, 2025, at 11:30 a.m., at Saint Martin’s University’s Norman Worthington Center at 5300 Pacific Ave SE, Lacey, WA 98503 for a February Forum featuring Katie McMurray, founder of Sensory Tool House and Equity Access Solutions. Katie will address neurodiversity in the workplace, the impact of technology on mental health and brain development in youth, as well as how employers can prepare for the mental health needs of their next generation workforce. Register at members.thurstonchamber.com/events. Thank you to our sponsors, Dirk Farrar, Edward Jones and WA 529.
Thank You Sponsors!
IN THIS ISSUE
A Transparent Approach at Naked Prosthetics p. 7
Naked Prosthetics' commitment to trust and transparency helps those struggling through injury return to their normal lives.
Workforce Trends in the Manufacturing Sector p. 12 Thurston County's manufacturing sector is transforming significantly, mirroring broader trends across the Pacific Mountain Workforce Development region.
Governor's Inaugural Ball
Caught in the Lens p. 16
Enjoy this special edition Caught in the Lens featuring photos from the Governor's Inaugural Ball on January 15, 2025.
Caught in the Lens p. 20
Keep up with the latest Chamber happenings and see all of the great smiles that make up our membership!
Upcoming Events p. 22
Get the latest on two upcoming events – Distinguished Leader Awards and A Night on the Town.
A Transparent Approach at Naked Prosthetics
by Kathryn Millhorn
Even in today’s world of 24/7 typing, swiping, and texting, our hands can be quite literally overlooked. We don’t spend much time thinking about them until a slip of the chef’s knife or slam of the car door leaves us with sore, damaged digits. Now imagine how daily life would change if you lost a finger, fully or partially, due to accident, illness, or injury.
This is where Naked Prosthetics (NP) comes in. They design and manufacture high-tech devices with a commitment to transparency, trust, and an approach that goes well beyond the surface. Even their name is a carefully crafted fusion of courage and technology so their users can return to playing music, creating culinary masterpieces, and giving truly amazing high-fives.
Naked Prosthetics Can (Truly) Give You a Hand
Jessica Coen has a role at NP which you might not find in many healthcare-related companies. She is their Director of Customer Experience and joined the team six years ago. “I was at a point in my career when I was searching for an opportunity to contribute positively to the world,” she says.
An NP device system, ready for shipment.
Jessica Coen, Director of Customer Experience at NP.
Team member polishing a metal linkage.
Production Designer Tymme McCracken, taking measurements of a patient's hand mold.
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“Discovering that a prosthetic device manufacturing company was based right here in downtown Olympia was both surprising and inspiring,” says Coen. “I feel incredibly honored to be part of this organization and the broader orthotics and prosthetics (O&P) industry, where the work we do truly makes a difference in people’s lives.”
And the difference is palpable (pun intended; it comes from the Latin word for touchable). Coen references from third party studies that 85% of people with finger and partial hand limb differences don’t seek prosthetics. The NP team works with medical professionals regionwide to explain various available solutions.
A Global Organization with that Unique Olympia Touch
Naked Prosthetics started in 2010 and was acquired by the industry-leading Össur in 2022. However, being under a new global umbrella, Coen says that “our roots remain deeply tied to the Olympia community, where our design, manufacturing, and operations are still based.”
She explains that their body-driven devices are uniquely designed for each patient’s needs. Using proprietary NP tools, all aspects of design, manufacturing, and assembly take place at their Olympia facility. NP team members are all highly trained, specialized experts in both the software and advanced manufacturing required to make their prostheses.
In 2019, NP expanded from their 4th Avenue location to their current headquarters on Adams Street because “the team agreed that staying in downtown Olympia was the best choice for the organization and the community,” says Coen. “We have enjoyed operating our business in Olympia and appreciate all that our community has to offer. Over the years, we’ve had the privilege of engaging with various community groups, including the Association of Washington Businesses and Big Brothers Big Sisters of Southwest Washington.”
A Supported Journey to Recovery with NP
Patients are typically referred to a Certified Prosthetist (CP) when their medical team prescribes a prosthetic device. If potential customers want to learn more, NP is happy to provide them with a list of local clinics who can help them start the process.
Jessica Coen, Director of Customer Experience at NP.
Production Designer Eli Kirk, working on an MCPDriver system.
Molding & Finishing Team Lead Jessi Brangard, inspecting the dyed components.
Worthington Center at Saint Martin’s The Worthington Center at Saint Martin’s
https://www.swwabigs.org/big-brunch/ https://www swwabigs org/big-brunch/
Coen says that the CP will then reach out to NP for what’s called an initial candidacy assessment. NP’s Customer Experience Team and Clinical Specialists then collaborate with the CP to provide an evaluation. If the patient is deemed a good candidate (meaning the device will provide optimal function for their individual goals) the CP submits a detailed authorization request to the patient’s insurance company.
Once the insurance red tape is conquered, detailed photos and measurements are taken. These can even include digital scans or molds of a patient’s hand. Then design and manufacturing can begin.
For 2025, the team—who recently launched their Third Generation product line—is working to refine products, continue development and use of their new scanning app, and expand access and efficiency for customers. All while improving processes and operations for their employees and staff.
You can read more about Naked Prosthetics at www.npdevices.com or look for them on Facebook, Instagram, X, LinkedIn, YouTube, and TikTok. If you know someone who may benefit from one of their devices, the NP team is ready and eager to help.
Shipping & Receiving Clerk
Gerald Debus, packing a device system for shipment.
Team member preparing components for the dyeing process.
3D printed parts drying after the fusing process.
A few members of the NP team.
Shaping the Future: Workforce Trends in Thurston County’s Manufacturing Sector
Report submitted by Andrew Garate, Senior Vice President of Strategic Initiatives, Thurston County Chamber, Christina Chesnut, Director of Workforce Development, Thurston County Chamber and Marquita Himes, Industry Sector Lead, Thurston County Chamber
Thurston County's manufacturing sector is transforming significantly, mirroring broader trends across the Pacific Mountain Workforce Development region. With a workforce averaging 30 years of age, predominantly male but increasingly diverse, and generally holding a high school diploma or post-secondary certification, this evolving industry is redefining its identity and priorities.
Over the past five years, the sector has embraced advanced technologies like robotics, AI, and data analytics, leading to higher-skilled positions. However, this shift comes with challenges, such as declining traditional production jobs and the need for reskilling. As businesses prioritize efficiency, roles in quality control, maintenance, and engineering have emerged, underscoring the importance of technical expertise.
In-Demand Skills and Training
Today’s manufacturers need workers who can operate complex machinery, read blueprints, and solve problems creatively. Soft skills like adaptability and effective communication are equally vital, given modern manufacturing environments’ dynamic and collaborative nature. Yet, gaps persist, with employers reporting difficulty finding candidates with sufficient training, technical acumen, or awareness of career opportunities beyond entry-level roles.
To address these gaps, local partnerships have stepped up to equip workers with the necessary skills. The Manufacturing Academy, developed and led by AJAC, was brought to the Lacey MakerSpace in collaboration with WorkSource, providing training in manufacturing principles, trades math, and essential certifications like OSHA-10 and Forklift. Similarly, CNC machinist cohorts—organized by the Thurston Chamber, South Puget Sound Community College, and WorkSource Thurston—have enabled participants to earn National Institute of Metalworking Skills credentials, setting them on paths to meaningful careers.
Employment Trends and Challenges
Wages in Thurston County's manufacturing sector range from $38,340 to $64,630 annually, competitive but trailing behind state averages. The industry also faces significant challenges in recruiting and retaining talent. Housing affordability and wage competition remain key obstacles, particularly for small businesses. Meanwhile, misconceptions about manufacturing careers often deter potential candidates, highlighting the need for greater transparency and outreach by employers.
Turnover rates are notably high, driven by mismatches in expectations and skill gaps. However, success stories like that of Rampage Fabrication, which enhanced an employee’s role through CNC training, demonstrate the potential of targeted workforce development initiatives.
Emerging Technologies and Future Outlook
As automation and AI reshape manufacturing, the industry is poised for continued growth. Investments in robotics and cutting-edge technologies promise to
drive efficiency, but they also necessitate a workforce ready to adapt. Apprenticeships and internships are proving invaluable in bridging this gap, offering handson experience and fostering connections between employers and job seekers.
Economic Impact and Opportunities
Manufacturing remains a cornerstone of Thurston County’s economy, employing approximately 3,200 individuals across 472 businesses. These enterprises contribute significantly to local job growth and economic stability. As the industry evolves, its reliance on a skilled and adaptable workforce will only deepen.
Programs like the Manufacturing Academy not only address immediate skills shortages but also highlight the sector’s potential as a career destination. By investing in education, training, and partnerships, Thurston County is laying the groundwork for a thriving manufacturing ecosystem.
“Reskilling isn’t just an option—it’s a necessity as we integrate advanced technologies.”
As the region looks to the next decade, collaboration between businesses, educators, and workforce development organizations will be key to sustaining growth and innovation in manufacturing. Thurston County is already demonstrating how these partnerships can transform challenges into opportunities, ensuring that manufacturing remains a vital and vibrant part of the community.
Making small changes like saving water, conserving energy, reducing waste, and adopting green practices can benefit both your business and the environment. Plus, businesses in Thurston County that embrace sustainability are recognized as Thurston Green Businesses—and the perks are incredible! Applications are open now through February 28, and it’s free to join.
By applying, your business will receive:
• A Thurston Green Business Certificate
• A Window Cling to show your commitment
• A listing in the Shop Local Directory
The Thurston Green Committee will also select standout businesses (Small, Medium, Large, and Municipal categories) to be honored at the Thurston Green Forum in April 2025.
Already applied? You can renew easily by selecting the Sustaining Member Option if you don’t want to be considered for an award.
Apply today and show your dedication to a greener future. Any business in Thurston County can apply—membership in the Chamber is not required! https://thurstongreenbusiness.com/apply
Understanding the Next Generation Workforce
Chamber Forum to Explore Youth Mental Health, Neurodiversity, and the Impact of Technology
The Thurston County Chamber invites community members, business leaders, and educators to an insightful Forum on Wednesday, February 12, 2025, from 11:30 a.m. to 1:00 p.m. at Saint Martin’s University’s Norman Worthington Center.
This month’s Forum will feature Katie McMurray, founder of Sensory Tool House and Equity Access Solutions, who will delve into the evolving dynamics of youth mental health, neurodiversity, and what these changes mean for employers.
With a focus on how the "wiring" of today’s youth has shifted due to increased use of cell phones and computers, McMurray will address:
• The impact of technology on mental health and brain development in youth. Challenges young individuals face in today’s environment.
• Strategies for employers to better understand and accommodate generational differences in the workforce and neurodivergent employees.
• The critical link between mental health and preparing the future workforce.
Why This Matters for Employers
As workforce demographics change, businesses must adapt to foster inclusivity and harness the unique strengths of the new generations in our workforce and neurodivergent individuals. With the pervasive influence of technology altering how youth interact, think, and process information, understanding these shifts is essential for creating effective workplace environments.
Event Details
Date: Wednesday, February 12, 2025
Time: 11:30 a.m. – 1:00 p.m.
Location: Norman Worthington Center, Saint Martin’s University, 5300 Pacific Ave SE, Lacey, WA 98503
Katie McMurray is the founder of Sensory Tool House and Equity Access Solutions.
Special edition
Governor’s INAUGURAL Ball
Caught in the Lens
Wednesday, January 15, 2025
On January 15, we proudly hosted the Governor's Inaugural Ball, a cherished tradition in our community for over 100 years. It was a night to remember! Here's a sneak peek at some of the thousands of moments we captured. Stay tuned—more photos will be available online soon!
Special edition
Governor’s INAUGURAL Ball
Caught in the Lens
Wednesday, January 15, 2025
Caught in the Lens
Keep up with the Thurston Chamber happenings – ribbon cuttings and the networking events. Find more at the Chamber's Facebook page – fb.com/thurstoncountychamber.
Celebrate Leadership at the 2025 Distinguished Leader Awards
Join us on Wednesday, February 19, 2025, at the Washington Center for the Performing Arts as we honor remarkable leaders making a profound impact in our community. This year’s honorees include the Panowicz Family, Richenda & Bill Richardson of Childhood’s End Gallery and Panorama
5:30 pm: Celebration begins with a hosted cocktail reception featuring delectable bites from Bite Me Catering, including Mini Steak Bites (GF), Crab Cakes, Stuffed Mushrooms (VG), Lasagna Bites (V), and an elegant charcuterie spread. Enjoy beer, wine, cider, seltzer, and non-alcoholic beverages.
6:45 pm: Award presentation.
7:45 pm: Dessert social with macarons, pastries, tarts, and decadent delights alongside a coffee bar.
For over 20 years, the Distinguished Leader Awards have recognized individuals and organizations whose leadership inspires others and leaves a lasting impact that extends beyond their own work.
This year, a new venue and refreshed format bring a more social and dynamic atmosphere, allowing guests to connect with honorees and fellow attendees. Your ticket includes the hosted cocktail reception, award ceremony, and dessert social—a perfect blend of celebration and community spirit. Reserve your seat today and join us in celebrating the leaders who shape and strengthen our community. For tickets, visit https://members.thurstonchamber.com/events/Details/ distinguished-leader-awards-1229552?sourceTypeId=Hub
Join Us for A Night on the Town –March 21, 2025
Step into an evening of elegance, purpose, and celebration at A Night on the Town 2025! Join the Thurston County Chamber Foundation on Friday, March 21, 2025 for our signature fundraising event.
The night kicks off with a cocktail social, followed by a delectable four-course dinner and an exciting live auction. Then, keep the energy alive at our exclusive after-party featuring exceptional musical performances.
Your ticket purchase supports the Chamber Foundation’s mission to empower education, equity, and entrepreneurship in our community. Programs like Find Your Future, Leadership Thurston County, and Business2Youth Connect thrive because of your generosity—fostering opportunities for students, entrepreneurs, and local leaders to grow and succeed.
Ticket Information
Tickets are on sale now! $200 per person or $1,500 for a table of 8. Visit thurstonchamber.ejoinme.org/ANOTT25TIX.
All proceeds directly benefit Chamber Foundation programs like the Small Business Incubator, Math for Life, and more. Don’t miss this unforgettable evening that combines community impact with unmatched entertainment.
Together, we’ll build stronger, more vibrant communities— one unforgettable night at a time.
We highly value relationships and we look forward to earning your trust in the print and apparel (and more!) industry. We are local, family-owned and take pride in serving our community.
SPECIAL OFFER FOR 2025 NEW CHAMBER MEMBERS
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