Scottsdale Airpark News - Nov. 2015 by Times Media Group

Airpark News T H E

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NOVEMBER 2015

BUILDING 'PROMISE'

The Desert Southwest Chapter of JDRF to host annual ball at Scottsdale Airport

CAN-DO ATTITUDE

Race for the Cure makes an impact on breast cancer

success driving

Chad Morgan, general manager, Scottsdale Ferrari/Maserati.

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November 2015 Scottsdale Airpark News |

2 | Scottsdale Airpark News November 2015

November 2015 contents FEATURES 18 | Driving Success Exotic car sales in North Scottsdale send tax revenue to Phoenix, but they drive salespeople and customizers to boost the Airpark as a hub of high-dollar automotive power. 24 | Having a ‘Blast' Bob Parsons celebrates Harley lifestyle, while raising funds for Phoenix Children’s Hospital

26 | New President Looks to Enhance Chamber’s Presence Mark Hiegel takes leadership reins 30 | Building ‘Promise’ The Desert Southwest Chapter of JDRF to host annual ball at Scottsdale Airport 32 | From the Armed Services to the Job Market Air Force vet’s 30 jobs in 30 days will pay for a week of work 34 | Shona Salon & Spa Services are personalized to fit customers’ needs 36 | Can-Do Attitude Race for the Cure makes an impact on breast cancer 38 | Driving Out Domestic Violence North Scottsdale couple organizing two-day benefit 42 | Remember When 60 Years of Scottsdale Stadium History

58 | An Office Without Overhead Regus offers turnkey office solutions for companies of every size 60 | Event Listings 64 | Vinyl Record Dude Entreprenuer starts online business in Airpark

COLUMNS 40 | Legal Perspectives Is an LLC the Right Entity for Me? by Howard J. Weiss 52 | Financial Fundamentals Slouching Toward Global Recession. by Thomas K. Brueckner 62 | The Real Deal Advantages of Using a Home Decorator by Rod Dennis

75 | Commercial Real Estate and You The 6 Cs of Leasing Commercial Real Estate by Stephen A. Cross, CCIM

on the cover:

4 | Editor’s Note

76 | Business Horoscope

6 | Business News

77 | Scottsdale Airpark Map

54 | Dining Destinations

78 | Business Directory

Chad Morgan, general manager of Scottsdale Ferrari/Maserati, gives customers an entirely different car-buying experience.

68 | How's Biz?

83 | Advertiser Index

Cover photo by Tim Sealy November 2015 Scottsdale Airpark News |

Editor’s Letter Exotic Cars: Owners Know What They Want

3200 N. Hayden, Suite 210 Scottsdale, Arizona 85251 Phone: (480) 991-9057 • Fax: (480) 348-2109 Website: www.scottsdaleairpark.com

ovember in the Valley is a great time of year. We can finally roll down the windows and enjoy the desert air. On that note, it’s also a great time to highlight the Airpark’s automotive industry, one of Scottsdale’s critical economic drivers. In

this

edition,

our

Driving Success issue, we examine the fascinating world of exotic cars. The Airpark is home to a number of high-end dealerships and customizers. We sat down with a few to find out what buyers like and in the process learned about some of the steps dealers take in order to pamper their affluent customers. These buyers are treated more like clients, with dealerships going out of their way to take care of them, including providing trips to a New York design center and even a trip abroad to tour a Ferrari factory in Italy. Can you say, margin? Check out a story on Mark Hiegel, the new president and CEO of the Scottsdale Area Chamber, and what he plans for members. You’ll also read about a U.S. Air Force veteran who connects with Airpark businesses to get

PUBLISHER Steve T. Strickbine steve@scottsdaleairpark.com EXECUTIVE EDITOR Christina Fuoco-Karasinski christina@scottsdaleairpark.com ASSOCIATE EDITOR Ken Abramczyk ken@timespublishing.com CONTRIBUTING WRITERS Joan Fudala, Kenneth LaFave, Jimmy Magahern, Marjorie Rice, Alison Stanton, Kaddie Stephens DESIGNERS Nicole LaCour nicole@timespublications.com Erica Odello erica@timespublications.com AD DESIGN Paul Braun pbraun@timespublications.com ADMINISTRATION Courtney Oldham production@timespublications.com SENIOR ACCOUNT EXECUTIVE Lou Lagrave lou@scottsdaleairpark.com EDITORIAL ADVISORY BOARD Maryglenn Boals - MgBoals & Associates Beth Brezinski - Underwriter Beth Cochran - Wired Public Relations Steve Cross - Cross Commercial Realty Advisors John Meyer - Airport Property Specialist Kevin Newell - Hymson Goldstein & Pantiliat

vets back to work. Thanks again for reading Scottsdale Airpark News. It’s great to inform you about the Airpark’s happenings and an exciting time to highlight some of the great events and businesses in our back yard. Feel free to say hello to me at upcoming Chamber events. I also want to hear from you. If you have any announcements, news or story ideas you’d like to see in these pages, I’m standing by at: editor@scottsdaleairpark.com. Happy reading!

Published monthly since 1981, Scottsdale Airpark News serves the fastest-growing area in Arizona. Scottsdale Airpark News is delivered to businesses in and around the Greater Airpark Area. ©2015 Scottsdale Airpark News. For calendar and news items, the deadline for submission is the first of the month previous to the month you would like it to run. All submissions are handled on a space-available basis. Unsolicited manuscripts, photographs, or illustrations will not be returned unless accompanied by properly addressed envelope bearing sufficient postage. Scottsdale Airpark News has made every effort to authenticate all claims and guarantees offered by advertisers in this magazine, however, we cannot assume liability for any products or services advertised herein. Copies delivered by First Class mail: $48.00 per year. The tradename Scottsdale Airpark News is registered. Reproduction of material in Scottsdale Airpark News in whole or in part without permission is prohibited. Times Media sets high standards to ensure forestry is practiced in an environmentally responsible, socially beneficial and economically viable manner. Scottsdale Airpark News is printed by American Web on recycled paper fibers with inks containing a blend of soy base. Our printer is a certified member of the Forestry Stewardship Council, the Sustainable Forestry Initiative, and additionally meets or exceeds all federal Resource Conservation Recovery Act standards

Ken Abramczyk, associate editor ken@timespublications.com

AHS Publishing, LLC Distribution Services Provided By

480.348.0343

4 | Scottsdale Airpark News November 2015

November 2015 Scottsdale Airpark News |

airparkbusinessnews

WE WANT YOUR NEWS!

Send your Greater Airpark/North Scottsdale business news to editor@scottsdaleairpark.com.

Colling Media Expands Operations

Ad agency Colling Media has nearly doubled in size this year with the addition of eight staff members, dozens of marquee clients and more than doubling the square footage of office space for its new headquarters. “We’ve assembled a highly specialized team of marketing and media experts that together offer an unprecedented level of knowledge and expertise in the digital and traditional marketing realms,” says Brian Colling, founder and CEO. Located at 14362 N. Frank Lloyd Wright Blvd., Suite 1270, Colling Media recently expanded to be a fully wired digital and traditional agency space fully built around collaboration. Info: www.collingmedia.com.

The View at Cascade, located at 18525 N. Scottsdale Rd., just south of the Loop 101, features one- and two-bedroom residences with a resort-style atmosphere.

The View at Cascade Expected to Open in December P.B. Bell, a multifamily housing development, management and acquisitions company, is expected to open The View at Cascade, located at 18525 N. Scottsdale Rd., just south of the Loop 101, in December. The View at Cascade features one- and two-bedroom residences nestled in an upscale, resort-style atmosphere. The 187 residences feature plank flooring,

BEST LAW FIRM Family Law Attorneys Arizona’s Best Law Firm

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6 | Scottsdale Airpark News November 2015

quartz countertops, oversized tubs and 9-foot ceilings. On-site amenities include a yoga studio stocked with TRX equipment, complimentary Wi-Fi in common areas, a state-of-the-art fitness center, and a pool and club that features an outdoor bar, a fire pit and an entertainment area. Info: www.pbbell.com or call (480) 951-2222. …continues on page 10

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8 | Scottsdale Airpark News November 2015

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November 2015 Scottsdale Airpark News |

airparkbusinessnews Barrett-Jackson, Hot August Nights Will Not Extend Agreement

After three successful auctions, BarrettJackson will not extend its three-year agreement with Hot August Nights to return to Reno in 2016. Craig Jackson, chairman and CEO of Barrett-Jackson, says the three years were a “great and exciting run,” and added that it was a difficult decision. “I am thankful for all the hard work and dedication that Hot August Nights, the community and all those involved put forth to make the events memorable and exciting,” Jackson says. The 2015 Hot August Nights Auction grew to over 40,000 attendees, including more than 15,000 people on Aug. 7 alone—a single-day record. The three auctions also combined for over $1.1 million benefiting charities both locally and nationally. In other news, Barrett-Jackson will bring the World’s Greatest Collector Car Auction to the northeastern United States at Mohegan Sun, an entertainment, gaming, dining and shopping destination, in Uncasville, Connecticut, June 23 to June 26. Info: www. Barrett-Jackson.com.

Nebraska College of Law in 2010. Info: www.BerkLawGroup.com.

Healthcare Trust of America Reports Strong Earnings

Healthcare Trust of America, a real estate investment trust, reported 38 cents earnings per share for the quarter, hitting analysts’ consensus estimate of 38 cents, according to AZ Business Magazine. The firm earned $99.3 million during the quarter and quarterly revenue was up 10.7 percent. During the same quarter last year, the company posted 36 cents EPS.

Firm Hires Associate Attorney

Daniel Broadbent was hired recently by the Berk Law Group, 14220 N. Northsight Blvd., Suite 135, as an associate attorney. Broadbent will focus on probate, trust and estate administration, litigation and elder law litigation. Since 2010, Broadbent has handled legal matters, including probate and real estate, business and contract disputes. Broadbent earned his Bachelor of Science degree in 2004 from ASU and his Juris Doctor from the University of

Redbird M Simulators Now at Airpark

Pilots and operators of Piper’s M-series airplanes—the Meridian, Mirage and Matrix—can now take advantage of new features at Legacy Flight Training’s training center at the Scottsdale Airport, according to an article on the Aircraft Owners and Pilots Association website. Legacy Flight Training has partnered with Redbird Flight Simulations to offer training in Redbird’s full-motion simulators, the first of which was recently delivered. The simulators can be configured with either Garmin’s G1000 or Avidyne’s Entegra avionics suites. Legacy Flight Training, in business since 2010, is a Federal Aviation Administration Safety Team-approved authorized Piper Training Center. Jason Ottariano, the center ’s director for Legacy’s Scottsdale location, was …continues on page 12

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A tenant reports a major irrigation leak at my property, requiring immediate water turn-off. How can you help? We will be at the property to turn off the water and will promptly notify the landscaper to identify the problem. Save on water bills! My tenant’s lease renewal is at stake due to an ongoing noise issue with a neighboring tenant. The tenant would like someone to witness the noise now! How can you help? Since we are local, we will respond immediately and work on resolving the issue so your tenants are satisfied. We also manage tenant improvements! I want my property manager to be knowledgeable about the Airpark market AND my property. What can you offer? Managing 19 buildings in the Airpark, Judy has extensive knowledge of market conditions including lease and vacancy rates.

WE ARE LOCAL SO YOU DON’T HAVE TO BE!

www.GreaterAirparkRealty.com | 7820 E. Evans Road, Suite 400, Scottsdale, AZ 85260 10 | Scottsdale Airpark News November 2015

November 2015 Scottsdale Airpark News |

airparkbusinessnews recently named Flight Instructor of the Year for the state of Arizona, and the 2015 Regional Flight Instructor of the Year for the Western Pacific Region. Info: www.legacyflighttraining.com.

Beckman & Kunkin Joins Eide Bailly

Beckman & Kunkin P.C., a certified public accounting firm that’s been serving the Scottsdale and Phoenix area for more than 25 years, will be joining Eide Bailly LLP, a regional certified public accounting and business advisory firm, effective Nov. 2. Beckman & Kunkin shareholders Howard Beckman and Adam Kunkin, along with their team, will continue to operate at their Airpark office at 14850 Scottsdale Rd. under the Eide Bailly name. Joining Eide Bailly will help ensure Beckman & Kunkin’s clients continue to have access to the best practices available, says Beckman. Info: www.bccpa.com.

Theory R Properties Expands

Theory R Properties continues to expand its property ownership in Arizona, including the Scottsdale Airpark. Joe Daichendt, CEO of Theory R Properties, closed four transactions within six weeks with Mike Milic at Colliers International. That included a large restaurant acquisition near the Scottsdale Quarter and the Corner Shopping Center in North Scottsdale. Daichendt expects to announce the name of the restaurant operator soon. A California-based company, Theory R Properties also has an office in the Airpark at 14988 N. 78th Way, Suite 112. Info: www. theoryr.com.

Spa810 Continues to Grow Nationally

Spa810, headquartered in Scottsdale Airpark, recently opened an Orlando Winter Park unit. Several units are expected to be added in that area as Spa810 is expected to award 24 additional franchise licenses to Orlando investors. Along with Arizona,

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Bank 34 Expands Mortgage Banking Program

Bank 34 has expanded its mortgage banking program in Arizona and added 22 employees. The bank also named Jim Lyddon the new director of residential lending, overseeing the bank’s residential mortgage programs. “Jim’s proven mortgage banking leadership experience, spanning nearly 30 years of owning and managing mortgage firms regionally and nationally, provides an ideal fit for our next chapter,” says Jill Gutierrez, CEO of Bank 34. Bank 34 is located at 14850 N.

AirparkAd_November_Print_bleed.pdf

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Spa810 is offering franchise licenses in Arkansas, Colorado, Florida, Illinois, Indiana, Iowa, Kentucky, Minnesota, Nebraska, Nevada, Ohio, Los Angeles County and the cities of Dallas-Fort Worth. Franchises in 10 more regions are set to be open by year’s end. Spa810 offers three membership services that include custom facials, custom massage and laser pain-free hair removal along with brandname products. Info: www.spa810.com.

5/14/13 11:34 AM

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10/21/15

2:27 PM

November 2015 Scottsdale Airpark News |

airparkbusinessnews Scottsdale Rd., Suite 100, in the Kierland Commons Banking Center. Info: www. bank34.com.

China Mist Tea Co-founder Runs for City Council

The co-founder of the Airpark-based China Mist Tea Co., Dan Schweiker, is running for the Scottsdale City Council. Schweiker, also a board member on the Scottsdale Convention and Visitors Bureau, has Dan Schweiker been recognized by both the Scottsdale and Phoenix chambers of commerce as their Small Business Person of the Year. Schweiker promises to utilize his business background to help the city prosper. “I believe government is best served by business leaders and others making service on councils and in Congress a periodic endeavor, not a career,” Schweiker says.

LOW RATES??? L

Besides his business career, Schweiker has been supportive of the following organizations, groups and charities: Mayor Lane’s Scottsdale Business Development Council, Friends of Public Radio Arizona, Children’s Action Alliance, Audrey’s Angels, Global Ties Arizona, Teach for America, Scottsdale Cultural Council, and the Scottsdale-based Williams Institute for Ethics & Management. Company info: www.chinamist.com.

Market Freedom Alliance Appoints New Executive Director

Jenna Bentley, who recently served with the Republican National Committee, was named executive director of Market Freedom Alliance. Bentley will be working with MFA President Chuck Schmidt to advance the group’s free-market initiatives throughout Arizona. Schmidt says he is pleased to have Bentley taking the helm, to help push what he calls “common sense” market-driven policy in Arizona. “Jenna has a proven track

Jenna Bentley record during her time at the Republican National Committee in working with leaders from across the political spectrum and we expect another year of stopping crony capitalism,” Schmidt says. Bentley, a New England native, worked in both private and public sectors handling legal compliance, fundraising, grant writing and political campaigns. Bentley also worked for U.S. Sen. Jeff Flake, assisting in legislative research. Info: www. marketfreedomalliance.com.

…continues on page 61

K NO FURTHER! CALL JIM LIEBERTHAL - 602.955.3500 or www.JimLieberthal.com OFFICE SPACE FOR LEASE 143 ±, 221 ± & 225 ±

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6094 N. 57th Ave., Glendale, AZ For Sale or Lease - Small Yard Included, 15% Office, 85% Warehouse. 7962 W. Gold Dust Ave., Peoria, AZ For Sale - OWNER/USER/INVESTOR - GREAT Income Producer! Multi-Tenant Building . Four 1,250 SF ± Suites,( One Suite has Yard) 14,462 Land Area, Excellent Freeway Access! 10229 N. Scottsdale Rd. Investor Opportunity in the heart of Scottsdale! Unique Office Building - Outdoor Patio Area with High End Viking Appliances, Most A/C Units are New - Newer Roof & Wiring, Updated Bathrooms, Easy access to Loop 101 and Major Scottsdale Conveniences.

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This information has been secured from sources we believe to be reliable, we make no representations or warranties, expressed or implied as to the accuracy of the information.

14 | Scottsdale Airpark News November 2015

Out In Front. When Arizona Snowbowl needed a lift, we said “how high?”

“Arizona Snowbowl isn’t your typical business — and Alliance isn’t your typical bank. They’ve taken the time to understand the needs of a seasonal business like ours and have been a catalyst in growing Snowbowl.” – Eric Borowsky, Managing Partner, Arizona Snowbowl

480.905.4460 AllianceBankofArizona.com Scottsdale Airpark 15100 N. 78th Way, #101 Scottsdale, AZ 85260 A division of Western Alliance Bank. Member FDIC. November 2015 Scottsdale Airpark News | 15

e offer tremendous opportunities for individual stand alone franchises, multiple franchises or lease space franchising. In return for your commitment, we provide comprehensive, accessible training and reference tools. We teach you how to utilize our unique program for maximum benefit. As you continue your decision-making process, please take full advantage of our knowledgeable staff who will assist you in making an informed business decision.

A proven support system At Kids Incorporated, we promote the freedom and opportunity to build your business, your life, and lifestyle. We reward your hard work, drive, and dedication with an unparalleled support system. Our franchise is based on a solid and proven business model to ensure your success and ours. As a family-owned and operated business the success of our franchising is extremely important, as is our reputation. Our commitment to your success will begin at site selection and be ongoing.

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Marketing:

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• Assistance in securing financing after a review of your preliminary qualifications. • Two options of investment levels • Assistance with staffing and enrollment • Valuable manuals, support, and step-by-step direction This information is not intended as an offer to or the solicitation of an offer to buy, a franchise. It is for informational purposes only. A franchise may be offered upon the delivery of a Franchise Disclosure Document. No franchises will be sold to any resident of any state requiring registration of a Franchise Disclosure Document until the offering has been registered or exempted by such state and the required Franchise Disclosure Document has been delivered to the prospective franchisee. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington and Wisconsin. If you reside in one of these states, or even if you reside elsewhere, you may have certain rights under applicable franchise laws or regulations.

16 | Scottsdale Airpark News November 2015

Call us at

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Chandler near Gilbert & Germann 2350 S Gilbert Rd 480-899-KIDS (5437)

Gilbert near Power & Ray 2109 S Bluejay Rd 480-840-6500

Chandler near Alma School & Chandler Heights 4991 S Alma School Rd 480-821-KIDS (5437)

Coming Soon! Phoenix near 91st & Thomas 9130 W Thomas Rd 480-899-KIDS (5437)

November 2015 Scottsdale Airpark News |

DRIVING SUCCESS Exotic car sales in North Scottsdale send tax revenue to Phoenix, but they drive salespeople, customizers to boost the Airpark as a hub of high-dollar automotive power.

had Morgan gently opens the door of the $388,000 2015 Ferrari F12 Berlinetta, painted in an exclusive shade of black called Nero Pastello, and waits as the customer slips comfortably into the beige leather driver’s seat. Then Morgan does what few other car salesmen do: He keeps his mouth shut. He waits quietly as the customer runs his hand across the sport leather steering wheel, gazes up admiringly at the Alcantara suede on the inside roof and plays with the controls on the Harman Kardon wireless audio system. Only when the customer asks a question, about the curious-looking rotating

By Jimmy Magahern dial on the right side of the steering wheel, does Morgan offer expert information. “Those are all your transmission and suspension settings,” he says, authoritatively explaining the selectable dial that allow drivers to fine-tune the overall “steering feel” of the car depending on road conditions or, more often than not, the driver’s aggression level. “You have ‘Wet,’ which will put it into auto mode and shift gears at lower RPMs. Then you have ‘Sport,’ which will shift a little faster. And then,” Morgan adds, betraying a bit more enthusiasm, “you have ‘Race,’ which will really hammer down on the tranny whenever you change the gears

18 | Scottsdale Airpark News November 2015

and give you a really tight suspension. This is pretty much the flagship Ferrari at the moment,” he continues, finally hitting his stride. “That’s a 740 horsepower naturally aspirated V12 under the hood. It’s a monster of a car.” As general manager of Scottsdale Ferrari/ Maserati, Morgan is a consummate pro at selling the select group of only 52 to 55 new Ferraris the dealership—the biggest in the United States—receives each year (most models are consistently on a two-year waiting list). It’s a job that Morgan admits involves little traditional car selling. “A lot of these people already know what

Tim Sealy

Jon Firpach, shown here with a Porsche, makes after-market modifications on exotic German and Japanese imports.

they want when they come in here, and they just want somebody to basically make them feel comfortable in buying it,” he says. “In a sense, you’re selling yourself more than selling the car.” Michael Famiglietti, senior vice president of manufacturer relations for Penske Automotive Group, which operates Scottsdale Ferrari/Maserati as well as 13 other premium auto dealerships on Scottsdale Road just south of the Loop 101, agrees. “If you have to sell a Ferrari to someone,” he says, “then that’s not a true Ferrari customer.” Famiglietti, who splits his time between the Scottsdale dealerships near his home and Penske’s Bloomfield Hills, Michigan, headquarters, clarifies. “Ferrari customers are very passionate. They know what they want. They typically follow the brand in motor sports, they know the models, they really understand the brand. In many cases, they know as much about the car as we do. It’s just a matter of meeting their expectations and getting the car for them and giving them a great buying experience.”

That elusively pleasant and, at best, exhilarating car buying experience—low pressure, uncommonly accommodating and often, let’s be honest, pampering—is the unique enticement offered at all of the high-end dealerships at the North Scottsdale Auto Mall (sometimes called the Scottsdale 101 Auto Collection), which, besides the Ferrari and Maserati brands, also includes Acura, Audi, Aston Martin, Bentley, BMW, Bugatti, Jaguar, Lamborghini, Land Rover, MINI, Porsche, Rolls-Royce and, in perhaps a nod to attainability, Volkswagen. Built in 2002 on 41 acres previously occupied by the Chauncey Arabian Horse Ranch, the crescent-shaped auto mall— complete with a race car museum, two test tracks and a cafe—was designed as the crown jewel of modern auto malls owned by 78-year-old racing legend Roger Penske, which now ranks as the second largest dealership group in the world. Ironically, although all the dealerships incorporate Scottsdale into their names, they’re technically located in Phoenix, the city that benefits from all the tax revenues

generated by sales of those quarter-milliondollar cars—a thorny issue for the City of Scottsdale, which was understandably thrilled when the new Mercedes-Benz dealership opened in January 2014 on the southeast corner of Scottsdale Road and Highland. “It’s an entirely different experience from buying a car at a regular dealership,” says Morgan, nodding in the direction of Frank Lloyd Wright Boulevard to the south, where the lowly Chevy, Dodge, Buick, Ford and Hyundai salespeople toil. “Especially when customers are ordering a new car. They get to come in, spec out their car, choose the leathers and the paint and different trims. They pick the wheels, stitching, piping on the seats. We offer an opportunity for them to fly to New York to visit the design center Ferrari has there to create specialty designs, and they can even fly to Italy to tour the factory and do tailormade customizations, some really one-off things. One of my sales people was actually …continues on page 20

November 2015 Scottsdale Airpark News |

the door of the Berlinetta as punctuation. “We’re not going to take the keys to your old car and throw them on the roof, like in some of those old stories you hear about Ford dealers. You want to make the experience very pleasurable. “But you also want to sell cars,” he allows. “It’s delicate.”

Tim Sealy

Life in the Fast Lane

Ronn Maxwell poses with a Scorpion HX, his 400-horsepower, hydrogen fuel-injected “eco-exotic” supercar. in Italy this past week with two customers. “This isn’t a high-pressure sales lot,” Morgan adds, with a laugh, solidly shutting

A few years back, Bobby Perich noticed a certain “lifestyle gap” between his salespeople and the customers who came into his dealership, Jaguar/Land Rover North Scottsdale, to test drive the new $150,000 F-Type Coupes and Range Rovers. So, in what he called an “out-of-the-box” idea, the creative-thinking general manager began taking employees to lunch at Capital Grille and to The Ritz-Carlton for afternoon tea. “We took them to the very formal high tea sitting at The Ritz-Carlton, they got to drive the cars that we sell, get valet parking and concierge service,” he says of the Phoenix hotel that is now closed. “Because I wanted them to experience the level of luxury our customers are accustomed to. We can talk about how customers expect to be treated, but if our salespeople have never experienced

20 | Scottsdale Airpark News November 2015

that themselves, how do I hold them accountable?” More important than learning high tea etiquette, however, Perich equipped his staff with the one quality that the well-to-do really demand in car salespeople: an ability to close the deal without calling in the sales manager. “I found out years ago, when I was out there talking to customers myself, that what the customers who have the kind of money to buy these cars often say is, ‘Hey, can I just deal with you? Because I like dealing with decision-makers,’” says Perich, who started with Scottsdale Jaguar 20 years ago, back when the dealership was on East McDowell Road in South Scottsdale. “I realized in short order that a good high-line car salesperson needs to be—and this is going to sound cliché—empowered. To answer questions, make decisions, show numbers, justify pricing, and really go A-to-Z in a car deal. Because the customer who can afford these kinds of cars isn’t going to deal with somebody who can’t make a decision.” Famiglietti says the salespeople at all of the Penske premium dealerships go through a very rigorous training process by Penske followed by completion of between 20 to 25 online courses plus about five on-site courses before they’re even allowed to step out on the showroom floor. One of the things they’re

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Tim Sealy

The general manager of Scottsdale Ferrari/Maserati, Chad Morgan says his job utilizes very little traditional car-selling techniques. taught is that you can’t tell who can afford an exotic car by the way they’re dressed, especially in the casual Southwest. “You can’t pre-judge income,” Famiglietti says. “Money has no look.” Exotic car buyers today also, thankfully, have no particular gender. “Sports cars, traditionally, might appeal more to men,” allows Famiglietti. “But we’re seeing a lot of women buying today for themselves. The Bentley business is very mixed, the Porsche business, Aston Martin.” This month, Bentley is even introducing its first SUV, the Bentayga, a four-to-five seater with a turbocharged 600 horsepower engine capable of going from 0 to 60 mph in four seconds, making it the quickest SUV in the world. Michael Winkler, Bentley Motors CEO, says the Bentayga should appeal to women as well as to family men who have trouble justifying an expensive sportscar purchase to their better halves. “Men will never admit it, but they still need their wives’ permission,” Winkler says, with a laugh. “And going into a segment that adds a degree of practicality to what is, at the end of the day, always a very self-rewarding, sometimes even selfish, purchase, widens the acceptance of such a decision.” It also solves a problem of garage space. “Every current Bentley owner has somewhere between four and six, sometimes seven cars in the garage already,” Winkler adds. “And two of those, typically, are premium, upper-end SUVs.” With the

Bentayga, he suggests, owners get a sport scar and family car in one.

Personal Best

For Ronn Maxwell, selling exotic Ferraris or Lamborghinis to the Valley’s elite is not enough. The 63-year-old Texas-bred entrepreneur, who spent years working as a mechanic customizing one-off Porsches and other luxury rides for affluent clients, wants to build and market his own top-line revolutionary sports cars in the flight path of the Scottsdale Airport. Maxwell made his mark in the motor sports world in 2008 when he, with the help of a veteran engine builder, a video game designer and a former Dell executive, built the Scorpion, a 400-horsepower, hydrogen fuel-injected “eco-exotic supercar” capable of reaching speeds of nearly 200 mph while getting a surprisingly fuel-efficient 40 mpg. Then-California Gov. Arnold Schwarzenegger test drove the root beercolored prototype and liked its green engineering and, according to Maxwell, its “wide rear end,” a product of the large Ferrari-like side-intake vents. The car got raves at the SEMA trade show in Las Vegas and close to 400 pre-orders at a list price of $150,000. Then the recession hit, and Maxwell put the business on hold, eventually relocating from Horseshoe Bay, Texas, to the Scottsdale Airpark in September 2014. Now he’s …continues on page 23

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101 dealers. But by the time the car owners get from the showrooms to his shop, they’ve often transformed from the demanding, Type A tycoons the salesperson sees to relatable, collaborative car nuts. “Usually by the time the customer gets to our door, he’s kind of an enthusiast,” he says. “In the Bentley showroom, he’s probably that demanding guy: he wants things just the way he says and he’s somebody you’ve got Sitting inside of an Audi R8, Jon Firpach says to cater to. But by the time that his customers demand the best, like the finest Bentley owner comes in our woods and leathers. door, he’s more like, ‘Hey, let’s green technology—features most high-end work on this project together. What can we do to my car?’ By that point our automakers have assumed the rich don’t customers are pretty down-to-earth and easy particularly care about. “You might think that multimillionaires to work with.” They still demand the best, of course. and billionaires aren’t conscious of the “They don’t want plastic,” says Maxwell. environment, but I haven’t found that to “They want the finest woods and they be true,” counters Maxwell. “They all have want the finest leathers, and a lot of them families and grandkids and they’re very have some ego, so they want the fastest much interested in the sustainability of the car.” For his eco-exotic supercar’s sake, planet. “In some ways,” he adds, “they’re still Maxwell is hoping a lot of Arizona’s elite also want things like good gas mileage and like the rest of us.”  Tim Sealy

returning to work on an updated version of the Scorpion, which he plans to build open-source style: recruiting parts builders from all over the globe and assembling an ultra-limited quantity of cars—maybe 20 to 40 per year—in Scottsdale. “I want to try to make it as easy as I can for people to get their ideas into production,” says Maxwell, who recalls constantly coming up with innovations for Chrysler while he was testing for the automaker that never saw the light of day. “There’s a lot of smart guys and women out there who have really creative ideas—young people who are in the garages coming up with really neat software and hardware products—and we want to provide a platform for them to come in and show us what they’ve got. If they’ve got a really nice idea that’s really functional and innovative, we’ll put it on our car. Because I know what it’s like to be told ‘no.’” That creates a perfect opportunity for customizers like Jon Firpach, whose Airpark business, GoodSpeed Performance, installs superchargers, turbo upgrades, customized suspension, big brake kits and other aftermarket modifications on exotic German and Japanese imports. Firpach, who personally specializes in customizing Porsches, Audis, Mercedes-Benzes and BMWs, says he gets a lot of referrals from the Scottsdale

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Having a ‘Blast’

Tim Sealy

Bob’s Biker Blast begins at Phoenix Children’s Hospital with the facility’s CFO Craig McKnight at the helm.

Parsons celebrates Harley lifestyle, while raising funds for Phoenix Children’s Hospital

s the owner of Go AZ Motorcycles and Harley-Davidson of Scottsdale, Valley philanthropist and entrepreneur Bob Parsons is well known for his love of motorcycles. For the fourth year, he is bringing his Bob’s Biker Blast to Scottsdale, with the Doobie Brothers and Michael McDonald set to perform on Saturday, Nov. 7.

By Christina Fuoco-Karasinski But there’s more than just the love of motorcycles to celebrate. Parsons, his staff and the public will fete the opening of the new Harley-Davidson of Scottsdale. The event also celebrates diversity within motorcycling and the positive impact bikers have on their community with proceeds benefitting Phoenix Children’s Hospital. “Many people know my love of

motorcycles, the biker community and helping the community where Renee and I can,” Parsons says in a prepared statement to the press. “This event brings it all together, which makes it very special for me. This year, I can’t wait for everyone to see the world-class dealership we’ve built. It’s the biggest and the best.”

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Event organizers are hoping to raise more than the $63,000 it collected last year for Phoenix Children’s Hospital. That wasn’t the final tally though. “Mr. Parsons was originally going to match it, but he upped the ante and matched it five times over,” Roessing says about the GoDaddy founder. “That was pretty exciting. Because of the great work of the hospital, the Bob and Renee Parsons Foundation is happy to continue to support the efforts.”

Harley-Davidson Legacy

Harley-Davidson is an icon around the world. “It started in America’s heartland,” he says. “It survived World Wars. The first soldier to go into Germany was on a Harley Davidson. “There’s so much history of HarleyDavidson that goes hand in hand with the stars and stripes—and even some of the riders. Some of their earliest memories are of their father or grandfather on a Harley-Davidson. It’s on everyone’s bucket list. “It’s truly a one-of-a-kind lifestyle and I’ve worked in other areas of the motorcycle industry previously. Being in the field is like being in an extended family. It’s like no other. ” 

Tim Sealy

This year’s event will offer a peek inside the new, 150,000 square-feet HarleyDavidson of Scottsdale, which is the largest Harley-Davidson dealership in the world. The facility is open seven days a week and master technicians are there every day. Harley-Davidson of Scottsdale has the largest inventory in the state. General manager Doug Roessing says it was designed to be a true entertainment space and includes creative amenities such as a wedding chapel, tattoo parlor and stateof-the-art movie theater. The additions have been a hit so far. Roessing says there aren’t too many short visits. Instead, patrons are staying for a couple hours or even half days to take everything in. “We’ve seen the traffic flow from tattoo artists and seekers alike,” Roessing says. “We’ve already had, in the short time since we’ve opened, two service customers went ahead and got a tattoo while they were waiting. The bike was finished being serviced long before the tattoo was ready.” Parsons will officiate the facility’s first wedding during the grand opening event. The fun doesn’t stop there. “Sons of Anarchy’s” Kim Coats, who plays “Tig,” will also make a special appearance and sign autographs at the dealership.

Last year, Bob’s Biker Blast raised $63,000 and Bob Parsons, shown above, matched it five-times over. Kick-off Bob’s Biker Blast 2015 with a self-guided ride from Phoenix Children’s Hospital (PCH) to the concert party in Scottsdale on Saturday, Nov. 7. Craig McKnight (PCH CFO) will lead the way as patrons raise money for the kids at Phoenix Children’s Hospital. The $20 per rider charge includes live music and a boxed lunch at the hospital; entry to concert at Bob’s Biker Blast and the “Sons of Anarchy” autograph signing. Registration prices go up day of event. Admission to Bob’s Biker Blast is free for riders with a motorcycle endorsement and $20 for the general public. Onehundred percent of ticket sales go to PCH. A full schedule of events can be found at www.hdofscottsdale.com.

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New President Looks to Enhance Chamber’s Presence By Ken Abramczyk

Ken Abramczyk

partner committees, and draft one that we can do in the future,” Hiegel says. Hiegel also reorganized staff to strengthen the Chamber’s retention efforts of members. A Chamber employee who works on retention and business relationships will report to Hiegel. Hiegel also plans to meet with members to discuss their businesses, learn exactly what they do and to have a better understanding about the owners and their companies. Hiegel calls these existing members “the best members we’ve got.” “The best way to increase members is to mentor the

ark Hiegel hit the ground running. In just a few short weeks after Hiegel was hired as the new president and chief executive officer of the Scottsdale Area Chamber of Commerce in late September, he began a multifaceted strategy to lay a foundation for leading the organization. Upon his arrival, he noticed that there wasn’t a strategic action plan, so he put the wheels in motion, talking with Chamber officials about creating one. “Let’s do a strategic action plan with the board, the executive committee and

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ones we’ve got,” Hiegel says. “What I want to do is guide our members. “We have to look like what Scottsdale will look like in the future and look at what the needs are of the new members.” Hiegel comes to the Chamber from Greenberg Traurig, an international law firm in Phoenix, where he was the director of marketing and business development. Hiegel brings experience in brand management, market identification and segmentation to increase market share for the companies he’s worked for, and a broad perspective on local, regional and global markets. That extensive mix of knowledge at different levels will help Chamber members, according to officials. Bryce Lloyd, market president of FirstBank and chairman of the Chamber’s Board of Directors, says Hiegel’s “marketing and business acumen will serve our members well.” Adds Eric Larson, who served as interim president and CEO: “One of Mark’s perfected skills is connecting people and ideas with action and results. His impact on the Chamber and our members will be immediate and powerful.” His international background can help the Chamber expand its global reach. Prior to his work with Greenberg Traurig, Hiegel worked for Pepsi Cola in the 1980s, working throughout the United States, at its corporate headquarters in New York, including a stint as an on-premise managing director responsible for 13 countries in Singapore until 1992. Hiegel then, as he puts it, “took my big business skills to a small business” at Drackett Lavidge, an ad agency in Phoenix. Hiegel worked at Drackett Lavidge as a general manager, then Hiegel became a partner and the company name changed to Lavidge Hiegel Communications. Hiegel was CEO for Lavidge Hiegel in the mid to late 1990s, then sold his half of the business to Mike Baumeyer. In the 2000s, he was a managing partner in Arizona for R&R Partners working on business development. Hiegel says that company’s revenue increased from $2 million to $40 million and four or five employees to 40. Hiegel ran his own consulting firm between 2009 and 2011, was the national director for Make-A-Wish in 2011 for one year, then went to Greenberg Traurig. That law firm has 37 offices and 1,800 lawyers. Hiegel, who earned an MBA from ASU, is an active and past member of more than 20 civic and philanthropic boards.

Social Media is Crucial

As a marketer, Hiegel is a firm believer in social media. He says it’s an absolute must for business owners and entrepreneurs …continues on page 29

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Hiegel plans to employ a strategic action plan with a renewed focus on membership retention, business development and marketing as the new president and chief executive officer of the Scottsdale Area Chamber of Commerce. to market and promote themselves, and their businesses, products and services. Hiegel has more than 2,000 connections on LinkedIn and says he believes business

owners should expand their contacts online. “Social media is an affordable media. You have to use it effectively to drive business,” Hiegel says. Business owners also have ways to market to other Chamber members beyond the networking events. As part of a sponsorship at an event, members can speak at the lunch to discuss their business and what they do better than other companies, Hiegel says. The Chamber office is also contacting business owners who live in Scottsdale but their companies are located elsewhere. Hiegel wants those companies and their owners to be part of the Chamber, too. Hiegel was asked why companies and their execs move to Scottsdale. “It’s a vibrant community, it’s growing, and has a large number of high tech companies, it maintains a better lifestyle, it’s safe and I think it comes across as progressive,” Hiegel says. He also knows about relocating businesses here, as he has completed two moves with previous companies. Hiegel moved Lavidge Hiegel Communications to Scottsdale and Lincoln roads, then did the same with R&R Partners, relocating that company to the Airpark, on North Pacesetter Way near Pima and Hayden roads in a 20,000-square-foot building the company purchased.

Doing business goes well beyond those signed lease or purchase agreements for property and contracts. Hiegel believes in the integrity of a person’s word and a handshake. “I believe a handshake is more effective than any signed contract,” Hiegel says. Hiegel understands that business owners must operate with contracts to cover themselves legally, but he also understands keeping your word, too, which builds relationships and helps business, he says. He looks for his international experience to help the Chamber as well. Hiegel lived in Singapore for five years and worked in Japan, Korea, China, Australia, India and several other countries. That experience gives him insight on what foreigners may feel when they visit Scottsdale. “They made me feel at home,” he says of his visits to other countries. “I know what it’s like to compete here [in a business] and assimilate into the community.” Those entrepreneurs, whether they are running a high-tech startup or relocating an established company to a new headquarters, need to be welcomed and made comfortable. “Just because you look or talk differently doesn’t make you different,” Hiegel says. “I’d like to encourage them and welcome them with open arms.” 

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Haley Maurice, a teenage girl with type 1 diabetes, spoke at last year’s Promise Ball.

BUILDING ‘PROMISE’ The Desert Southwest Chapter of JDRF to host annual ball at Scottsdale Airport

he Desert Southwest Chapter of JDRF has one goal: to progressively remove the impact of type 1 diabetes until the world is free of the health condition. On Saturday, Nov. 7, the Desert Southwest Chapter of JDRF will work toward reaching that goal by hosting the 2015 Promise Ball. The black-tie gala, which begins at 6 p.m., will be held at the Signature Flight Support’s hangar at the Scottsdale Airport. Local FOX 10 TV personality Cory McCloskey will emcee the event, and comedian, actor and talk show host Arsenio Hall will provide entertainment. The theme for this year’s Promise Ball is “Mission Possible.” The event will

By Alison Stanton feature live entertainment, live and silent auctions and an afterparty with a DJ and cigar rollers. Karyn Fortin, development manager for the Desert Southwest Chapter of JDRF, says the annual Promise Ball raises money for research to treat, prevent and eventually cure type 1 diabetes. Since its inception, Fortin says, the Promise Ball galas have raised more than $15 million. “This is the 15th year that JDRF has hosted the Promise Ball, which is open to the public,” she says. She adds that although some people who attend the gala have a personal connection to type 1 diabetes, it is not a requirement.

30 | Scottsdale Airpark News November 2015

“It’s a great event and gala, and a portion of the evening is called Fund a Cure, which includes a reverse auction. Donations are 100 percent tax deductible,” she says. Recently, the Desert Southwest Chapter of JDRF was involved in another event related to type 1 diabetes. Nick Boynton, who played 11 seasons with the NHL, including time with the Coyotes and is the team’s radio color analyst, worked with JDRF to organize an On Ice Experience at the Gila River Arena. Boynton, a North Scottsdale resident who was diagnosed with type 1 diabetes when he was around 19, says the Coyotes donated the ice time.

After the On Ice Experience, Boynton says he met with the participants and their families for a question-and-answer session. “It was really nice to see the number of kids that came out, and I find that people want to find out more about my experience with type 1 diabetes and they are curious to learn how I handle it,” he says. “Kids are very resilient and they do a great job with it.” Trevor Reckell, who was diagnosed with type 1 diabetes when he was 8, helped out during the On Ice Experience. Reckell, now 22 and an ASU senior, says the event was “thoroughly enjoyable.” “Any time you can skate at a venue like that it is a fun experience,” he says. Boynton says he was happy to work with JDRF on the event.’ “I’ve done work with them before, and so I got in touch with them to get the kids out onto the ice. JDRF is near and dear to my heart.” Individual tickets for the Promise Ball start at $500 and sponsorships are still available. For more information, visit www.jdrfpromiseballphoenix.org. 

Former Chicago Blackhawks player Nick Boynton, shown above and below, supports JDRF and organized an On Ice Experience at Gila River Arena.

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Marine veteran Keegan Cooley works his new job at Quality Transport Services of Arizona with supervisor Travis Russon.

ance Whitford has worked bagging produce. He has also worked on an archery range. Then there were the jobs installing windows, washing cars, moving furniture, selling books, selling guitars and doing maintenance on aircraft, Our 14 Day Trial Experience plus another dozen-plus gigs of assorted tIme, It’s about makIng tIme. Includes: descriptions, with more still ahead. When the last of the jobs is done, Whitford will It’s not about havIng tIme, It’s about makIng tIme. o Comprehensive nothIng wIll change. - Desiree T. have worked 30 different jobs on 30 difEvaluation you nothIng, nothIng wIll change. ferent days.- Desiree T. training and If now youchange can try it for only $89 including You have alwayssessions heard about personal training and now you canAnd try it forWhitford’s only $89 includingnet after all that mps, 4 small group training (60 minutes) with o Individualized unlimited team training in our boot camps, 4 small group training sessions (60 minutes) with 4/7 gym access during your first 14 days! effort? Zip. He plans to use his earnings a comprehensive evaluation and full 24/7 gym access during your first 14 days! Program Design to bankroll a project that will employ 15 u can feel sorry tomorrow, you choose... You can feel sore tomorrow or you can feel sorry tomorrow, you choose... fellow veterans for week. o 4 Small Group Whitford is the founder and CEO of Training Sessions Vets2Work.US, a nonprofit organization * o Unlimited Team * with the goal of putting American veterans to work. Dubbed the “30/30 Veterans Training Employment Campaign,” Whitford’s o Gym Membership 30-jobs-in-30-days project is his highOur 14 Day Trial Experience Includes: profile way of raising $6,500 to employ 15 * Must be 18 years of age or older. Must have O Comprehensive Evaluation O Individualized Program Design O 4 Small Group Training Sessions veterans at $15 per hour, eight hours per valid local ID. Other conditions apply. See club O Unlimited Team Training O Gym Membership udes: for details. Offer expires soon. day, in the five days leading up to Veterans zed Program Design O 4 Small Group Training Sessions Day, Nov. 11. rship 480-907-5900 | www.pulsefitnessaz.com has AZ a passion for helping vets 19120 North PimaWhitford Road #100, Scottsdale, 85255 Located in CCV Center find their place in life-after-service. 480-907-5900 | www.pulsefitnessaz.com “When I lived in Prescott, I took a 19120 North Pima Road #100, Scottsdale, AZ 85255 sociology class at Yavapai College, and the Located in CCV Center teacher challenged us to prove that one

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Tim Sealy

nge you!

If it doesn’t challenge you it doesn’t change you! - Fred DeVito

Lance Whitford is in suit and tie for his job at Messinger Mortuary, one of 30 jobs he’s worked in 30 days. person can make a difference,” Whitford says. “Well, I’m one person and I’m trying to make that difference.” Raised in California and Oregon, Whitford settled in Gilbert in 1999 following 11 years in the U.S. Air Force. (He currently lives in Maricopa.) He

moved temporarily to Prescott in 2012 for treatment at the VA hospital there. “I saw the hospital release veterans back into society without any connection to the community, without any help. I had issues when I separated from the service. I’ve been there and lived it. I decided to help,” Whitford says. Whitford came up with a three-part plan: • Contact 30 vet-friendly businesses and offer to work for each of them one day, in return for payment going directly to his nonprofit. • Use the proceeds to employ a group of veterans in a project benefitting the community. • Use the networking among the 30 employers to secure regular jobs for at least some of the vets. Whitford’s 30 employers included three Airpark businesses: Caliber Wealth Management, Fender Musical Instruments and Executive Aircraft Maintenance. Working 30 different jobs was the fun part, Whitford says. Linking the employers to appropriate vets-for-hire is the more challenging task. “It’s not as easy as people might think. I’m trying to match the needs the company has with the skills the veteran has. Every person who meets with a company, I will meet with them first, because I am personally invested in that company,” Whitford says. Three match-ups have already taken place: Caliber Wealth Development hired a Navy veteran, Western Window Systems hired an Air Force veteran, and Quality Transportation Services of Arizona hired a Marine veteran, all because of Whitford’s project. “We know the vets very well, and know the situations facing our vets,” says Dana McWilliams, managing director at Quality Transportation Services. QTS serves the veteran and senior communities by providing nonemergency medical transportation. “We’re one of those things you don’t notice until you know about us,” McWilliams says. “We’re the niche market between an ambulance and a taxi. Many of our clients are wheelchair-bound or stretcher-bound.” When Whitford approached QTS, it was a “no-brainer,” McWilliams says, and the company hired Marine veteran Keegan Cooley as a dispatcher. Whitford’s campaign culminates with what he calls “Operation Serving Our Community.” That’s when the 15 vets he hires with money earned at 30 jobs will work painting the perimeter wall at Habitat for Humanity in Avondale. They

will work there Nov. 6 through Nov. 7, and Nov. 9 and Nov. 10, but on Sunday, Nov. 8, the vets will shift their focus to American Legion Post No. 1 in downtown Phoenix. There, with the assistance of a second nonprofit, they will build a much-needed handicapped ramp. With those hard-working vets assembled at one location, Whitford has also decided to turn the workweek of Nov. 6 to Nov. 10 into “an impromptu job fair” by inviting human resources officers from a variety of Valley businesses to the work sites for interviews. The last of Whitford’s 30 jobs, hosting at a restaurant, actually overlaps with the

vets’ workweek. It will take place from 5 p.m. to 10 p.m. Saturday, Nov. 7, at Alexi’s Restaurant, 3550 N. Central Ave. The public can help Whitford’s final push for funds by making donations to that night’s buffet (suggested amount: $12), which will go to Vets2Work. For more information, email Lance@Vets2Work.US, or visit the website. Whitford insists he is not neglecting his own ambitions by putting 100 percent of his energy into helping fellow veterans. So, what does he think he’s getting out of it? “I’d like to think this shows I have entrepreneurial skills.” 

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Shona Salon & Spa

Services are personalized to fit customers’ needs By Christina Fuoco-Karasinski

he owners of Shona Salon & Spa want their clients to feel special. Whether they’re having a facial, haircut or the Vichy Hydrotherapy treatment, customers should allow their prob-

lems to melt away during their visit to the Aveda concept salon. “We’re customer focused,” says Mike Ebner, who co-owns Shona Salon & Spa with his wife, Dr. Bidisha Ray.

“We want our clients to feel special. This is your day—your time. It’s hard enough to find 15 minutes with all the hustle and bustle. You need to get away and find 5 minutes for yourself, from work, kids and family obligations.” Shona Salon & Spa offers a welcoming atmosphere where guests receive unparalleled services, personalized to their individual needs. Shona offers a variety of salon and spa services such as facials, pedicures, manicures, massage, hair treatments and cuts and the unique Vichy Hydrotherapy treatment. Shona’s staff of experienced stylists and estheticians are trained in all of the latest concepts and styles in order to keep their clients feeling refreshed.

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This is a new journey for Ebner, who worked as a computer network engineer before securing Shona Salon & Spa, and Ray, who continues to be employed as an OB-GYN. “We were looking for a business,” says Ebner, who lives in Laveen. “This business came up and it seemed interesting, something new. It was already a salon and spa, but we took it over and made a bunch of changes.” Ebner’s background may not sound like a fit with Shona on the surface. But drill down and he’ll discuss working in the modeling and acting fields. “I used to own a modeling agency a long time ago,” he says. “I was kind of familiar on the other side of the beauty industry. Still, it is quite a departure from what each one of us is used to doing. “I rely a lot on the girls who are here and their expertise and with a lot of the pricing. The operational part, businesswise, that’s my degree.” The salon has been open since July 7, but celebrated its grand opening with a VIP party on Oct. 1. Ebner says Shona Salon & Spa doesn’t necessarily have one signature treatment, but several. He called the Shona Signature Pedicure a “pedicure plus” because of the extras that are thrown in.

businessprofile “We’re an Aveda salon, so with the spa side of things, the facial Glow and Go and the massage are popular,” he says. “We have a signature piece for each facet.” In the end, Ebner and Ray just want to be fair to the customers. “One of the big reasons we got into business was in today’s day and age, people get taken advantage of left and right,” he says. “When I go into someplace, I completely trust the person. We’re conditioned to do so.” Sometimes that doesn’t work out and Ebner finds the business isn’t customer focused. But clients need not worry about that at Shona Salon & Spa. “It’s their day and we care about them,” Ebner says of his clients. “We want them to have a good time, have good results and we want them to come back.”  Shona Salon & Spa 15090 N. Northsight Blvd. Suite 108 Scottsdale 85260 (480) 368-0022 www.shonasaonandspa.com

Shona Salon & Spa offers facials, pedicures, manicures, massage, hair treatments and cuts and Vichy Hydrotherapy treatment.

November 2015 Scottsdale Airpark News |

More than 10,500 registrants lined up Oct. 11 to “Race for More” breast cancer education, mammograms, research and screenings.

CAN-do Attitude Race for the Cure makes an impact on breast cancer

By Christina Ruoco-Karasinski

ith encouragement from Gov. Doug Ducey, Valley residents continued to “Race for More” in this year’s Susan G. Komen Phoenix Race for the Cure to combat breast cancer in October. Ducey encouraged the state to take action by proclaiming October Breast Cancer Awareness Month in Arizona, following the national declaration. “It is appropriate that a month should be set apart each year for the attention of the community to be directed toward the importance of breast cancer education, research, screening, treatment and

36 | Scottsdale Airpark News November 2015

support for all those impacted,” Ducey states in his proclamation. “I further encourage citizens to make a renewed commitment to following recommended screening guidelines and organizations and health practitioners to use this opportunity to promote awareness about breast cancer, proper health and encourage annual mammograms and screening.” In his statement, he shared the reality of breast cancer in Arizona: A projected 780 people died from breast cancer and 4,520 new cases were diagnosed in 2014 alone.

Events like the Komen Phoenix Race for the Cure required more than 700 volunteers and five months of planning. Forty-one local sponsors and six national race series sponsors, along with over 200 race teams, supported Breast Cancer Awareness Month with booths, coordinating teams and fundraising money.

The community can make a positive impact locally by supporting breast cancer organizations like Susan G. Komen Central and Northern Arizona (Komen CAN AZ) to help fund education, screening and treatment programs for uninsured and underinsured women and men. With its signature event, the Komen Phoenix Race for the Cure on Oct. 11, Komen CAN AZ raised $1 million to fund these community programs as well as breast cancer research. “The ugly reality is that breast cancer

affects us right here in Arizona,” says Heather Roberts, executive director of Komen CAN AZ. “So Komen CAN AZ focuses on filling the breast health and breast cancer needs of our local community. “Every single person who participated or contributed to the 2015 race will help us make a significant impact in the local fight against breast cancer. It’s a powerful thing to have over 10,500 people come together to ‘Race for More’ breast cancer resources, research and treatment.” The $1 million raised will go toward

the Komen promise to end breast cancer. Seventy-five percent of net funds raised will fund breast health programs in Central and Northern Arizona for those who would otherwise not have access to screening and treatment. The remaining 25 percent will go toward international breast cancer research grants. Community members can donate to Komen CAN AZ year-round, so opportunities to support the organization extend beyond the month of October. 

November 2015 Scottsdale Airpark News |

omen, men and children impacted by domestic violence will benefit from a two-day fundraiser, thanks to the hard work and dedication of a North Scottsdale couple. Mark Teahen, a former infielder for the Kansas City Royals and the Chicago White Sox, and his wife, Lauren Teahen, have organized the Driving Out Domestic Violence fundraiser for the fifth year in a row. The two-day event begins with a golf tournament on Thursday, Nov. 12, at Grayhawk Golf Club, and concludes Friday night, Nov. 13, with a gala at Salt River Fields at Talking Stick, the spring training facility for the Arizona Diamondbacks and Colorado Rockies. The golf tournament is sold out, but tickets to the gala, at $175 each, are available by going to http://noabuse.org/ get-involved/events/dodvaz. Proceeds will benefit Chrysalis, a Phoenix-based nonprofit that offers comprehensive services to people trying to break the cycle of domestic violence. Celebrity athletes are scheduled to attend, including present and former members of the Arizona Diamondbacks, the Detroit Tigers, the Milwaukee

Driving Out Domestic Violence North Scottsdale couple organizing two-day benefit

By Alison Stanton Mark and Lauren Teahen are the founders of Driving Out Domestic Violence, a two-day fundraising event that combines a desire to end the cycle of domestic violence with a love of sports.

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Brewers, the Toronto Blue Jays, the New York Yankees, the Atlanta Braves, the San Diego Padres, the Chicago White Sox, the Chicago Cubs, the Washington Nationals and the Seattle Mariners, and members of the PGA and NBA as well. Arizona Diamondbacks executive and former reliever J.J. Putz will host the gala. Mark explained that he and Lauren have a very personal reason for wanting to raise money for the domestic abuse shelter. Lauren’s mother was a survivor of domestic violence, he says, and the couple is devoted to doing whatever they can to raise money to help the cause. “It is our motivation for doing everything,” Mark says. Lauren was born and raised in Scottsdale, Mark says, and so they decided to focus their efforts here. “She began to look for a domestic abuse shelter that covered every aspect of dealing with the issue. Chrysalis shelters the victims and also helps to rehabilitate the offenders and helps people transition back to the real world,” Mark says. After Lauren volunteered at Chrysalis for a day, Mark says she came home and says, “I think we can help them in a

bigger way.” The couple discussed hosting a fundraiser for Chrysalis. Mark says when he and Lauren approached the staff there with the idea, they were very enthusiastic and asked the Teahens to set a goal of raising $70,000. “We just looked at each other and thought, ‘We’re not sure how we are going to pull that off.’” For the first Driving Out Domestic Violence event five years ago, Mark recalled, the gala half of the fundraiser was held in the couple’s own backyard. “We were able to fit everyone in our yard, and we were able to reach that $70,000 goal. It was just amazing,” Mark says. That first fundraiser was so successful and enjoyable for the many athletes who attended, they all wanted to make it an annual event, Mark says. “Usually there are just one or two athletes at an event like this and they feel like they are in the spotlight, but in this case the athletes outnumbered everyone else,” Mark says. He began to reach out to other friends in the MLB to see who could help with the

annual fundraiser. “In the last four years, we’ve raised around $800,000 for Chrysalis. We will go over the million dollar amount this year, which is also amazing. I know it’s kind of a cliché, but if we can help just one person it is totally worth it. And fortunately, we’ve helped far more than just one.” Mark says he and Lauren, who also co-own Sorso Wine Room in the Scottsdale Quarter, plan on continuing to organize the annual Driving Out Domestic Violence fundraisers. “Our hope is that one day there will be no need for a place like Chrysalis, but it’s definitely gratifying to see the event grow and how many people we have been able to help,” he says. “Domestic violence is an issue that is often swept under the rug, and Lauren says it was something that her mom always carried with her for her whole life. She feels like if her mom had found an organization like Chrysalis way back when, she would have been better off.” For more information about Driving Out Domestic Violence, visit www.noabuse. org/get-involved/events/dodvaz or www.facebook.com/DODVaz. 

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legalperspectives

Is an LLC the Right Entity for Me? Q: As a local company, do you still have customers from when you first opened? A: Yes. I actually received a call recently from Ms. Ruth J, a loyal customer from the 70’s. Ms. Ruth first came to us as a referral from her sister who worked for the Attorney General, Bob Corbin. She said if Bob Corbin’s wife recommended Prestige Cleaners, that was good enough for her! Prestige Cleaners is grateful to have customers like Ms. Ruth, that have been with us from the beginning. - Donn C. Frye, CEO

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here are many issues to evaluate when determining the best choice of entity for your needs. Whether an LLC is the right entity for you will depend on a variety of factors. In general, individuals form entities for two primary purposes: liability protection and tax considerations. In some instances, the form of entity may be driven by state regulation of a certain profession. For example, the Arizona Department of Real Estate will only allow licensees to hold their real estate license in a PC or PLLC because the Arizona Revised Statutes specifically provide that a licensed individual rendering professional services through a PC or PLLC is still personally liable for their actions. There are other professions in Arizona that have similar regulations. If you are engaged in a licensed profession in the state of Arizona, you must determine whether there are any specific requirements regarding the type of entity under which you can conduct your business. The most common areas in which I assist clients with entity formation are real estate investment and starting a new business. While a corporation, LLC or limited partnership will each provide its underlying owners with a layer of protection from personal liability, the tax ramifications to the owners of investment real estate or a business may be significantly different depending on the type of entity chosen. In addition, I work with many Canadian real estate investors who have unique crossborder taxation issues that will affect the type of entity chosen. Unlike a U.S. investor whose income from an LLC is generally treated as partnership income, the Canada Revenue Agency does not recognize an LLC for tax purposes. Therefore, I always recommend consultation with an accountant, CPA or other tax adviser to evaluate the tax considerations for your particular situation. In addition, if you obtain financing to purchase investment real estate or a business, your lender may dictate the type of entity required, including the underlying structure. Once the form of entity is chosen, there is still work to do. Not only must you file the appropriate documents with the Arizona Corporation Commission or the

40 | Scottsdale Airpark News November 2015

Arizona Secretary of State, but depending on the type of entity chosen, you may need bylaws, a shareholders agreement, an operating agreement or a partnership agreement. These are the documents that will set out the procedures for management, meetings, voting, transfers of ownership, purchases upon death, buy-sells, etc. There are many issues to consider if the entity has multiple owners, and it’s generally best to get these issues agreed upon and documented when the entity is initially formed and all owners are getting along. At this point, you may be saying to yourself, “This sounds like a lot of work and may cost a lot of money. Maybe I will just purchase liability insurance.” First of all, it won’t necessarily cost a lot of money to form an entity. I typically provide these services on a fixed-fee basis. In addition, while it is prudent to purchase liability insurance and your lender may require you to do so, insurance alone is not sufficient to protect you. For example, your liability insurance policy will contain certain exclusions from coverage. If you own the property in your personal name and an event occurs on the property that is excluded from coverage, you can be held personally liable for any damages. Finally, insurance companies can deny claims. In the event that you only obtain liability insurance and the insurance company denies the claim, you can also be held personally liable. Choosing the correct form of entity is an important decision. Take your time, do your homework and consult with a professional to guide you through the process.  Howard J. Weiss is a shareholder at Nussbaum, Gillis & Dinner PC in Scottsdale. His practice is focused on counseling clients on the purchase, sale and lease of commercial real estate, as well as business transactions and entity formation. The firm also handles construction law, estate planning, probate, administrative and regulatory law, commercial litigation and bankruptcy. Weiss may be contacted at (480) 609-0011 or by email at hweiss@ngdlaw.com. This article is intended for informational purposes only, and should not be construed as providing legal advice. If you have any questions regarding the topics discussed herein, you are advised to contact an attorney.

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60 YEARS

of Scottsdale Scottsdale Historical Society

STADIUM HISTORY

The Baltimore Orioles were the first team to play at Scottsdale's ballpark, 1956-1958.

By Joan Fudala

magine the town’s excitement on Sunday, Nov. 20, 1955. Stars of Major League Baseball teams were here to play in the inaugural event at the brand new Scottsdale Ballpark. The Scottsdale Optimist Club band, “Umbie’s Crumbies,” warmed up the crowd of 10,000 as an inspection party of local officials welcomed Scottsdalians to their new sports facility on undeveloped Osborn Road. During the exhibition game, Cincinnati Reds slugger Ted Kluszewski hit the first homer out of the park on a pitch from Jim Wilson of the Baltimore Orioles. Sixty years, a complete rebuild and thousands of events later, Scottsdale Stadium continues to be the epicenter for international sports, community celebrations and public and private functions of all types. Although it’s best known for baseball, Scottsdale Stadium is, or has been, home to professional

42 | Scottsdale Airpark News November 2015

soccer, rugby, concerts, memorial services, weddings, Fourth of July fireworks, sleepovers, corporate events, Scottsdale Leadership seminars, walk-a-thons, culinary events, town halls and so much more.

Did you know...

• In 1954-55, the Civic Coordinating Council of Scottsdale (an umbrella organization representing the town’s major nonprofit groups) purchased land now occupied by Scottsdale Stadium from farmers Clara and Harry Poppe and Adobe House Guest Ranch owner Mildred Barthalow for use as a town recreational site. • The Scottsdale Baseball Club organized on or about May 1, 1955. Its mission was to build a ballpark so that a Major League Baseball team could be attracted to hold its Spring Training games in Scottsdale, and become part of the small but

Scottsdale Historical Society

The Boston Red Sox were Scottsdale's Spring Training team from 1959 through 1965. Pictured here are members of the Scottsdale Sheriff's Posse greeting Red Sox Jackie Jensen, manager Mike Higgins and Ted Williams. promising Cactus League. Initial contact was made with the Baltimore Orioles, who expressed interest. Founding members of the Scottsdale Baseball Club Board of Directors included: Bill Weirich, president; Jack Stewart, vice president; Jack Adams, secretary; R.B. (Rollie) Feltman, treasurer; and George

Botsford, Ray Rubicam and Walker McCune as directors. • The Scottsdale Baseball Club met at the Pink Pony and came up with a plan. They leased land from the Civic Coordinating Council, and pre-sold box seats to help raise money to build the ballpark on Osborn Road.

• Ground was broken for the 3,000-seat Scottsdale Ballpark on June 20, 1955. Construction cost was $72,000, paid for by pre-selling seats, negotiating contractor dispensations, a donation from the Civic Coordinating Council and personal loans by members of the Baseball Club. Construction was completed in October 1955. • Charlie Briley—Pink Pony owner, Scottsdale Baseball Club member and funder of the ballpark’s first scoreboard—recalled the Nov. 20, 1955, preview party in the March 5, 1991, issue of the Scottsdale Progress: “It looked like Yankee Stadium to me that day, the park was beautiful and the folks loved it.” • In late February 1956, the Baltimore Orioles became the first team to hold Spring Training in Scottsdale Stadium, returning through the 1958 spring preseason. Brooks Robinson began his 23-year tenure with the Orioles here. Arizona Gov. Ernest McFarland threw out the first pitch at opening day, March 9, 1956, and the Orioles beat the Chicago Cubs. Girls in Scottsdale High School’s Beaver Builders club served as ushers, …continues on page 44

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Scottsdale Historical Society

Scottsdale Charros

Scottsdale Mayor Bill Clayton, left, formalized the City's agreement with the Scottsdale Charros, represented by, left to right, Don Roberts, John Horan, Jim Stanzel and David Hallstrom. and local banks furnished ticket sellers. The Mutual Network broadcast the game on radio to fans in Baltimore and Chicago, and interviewed Orioles Manager Paul Richards, Orioles announcer Ernie Harwell and Scottsdale Baseball Club President Bill Weirich. The Scottsdale VFW Post 3515 presented a flag that would be flown at the new ballpark. Box seats were $2.50, reserved seats $1.75 and general admission $1,

Twenty years after it opened, the Scottsdale Ballpark, upper left of photo, continued to anchor southeast downtown Scottsdale. This 1975 photo shows construction of the Scottsdale Center for the Arts. two seasons here, and Carl Yastrzemski debuted. The Cactus League was comprised at the time of only four teams: the Sox, San Francisco Giants, Chicago Cubs and Cleveland Indians. • In 1960, the Town of Scottsdale entered into a lease/purchase agreement on the Civic Coordinating Council’s 27 acres of land, and an improvement agreement between the Town and the Scottsdale Baseball Club. The Town, and later the City, made the ballpark bond payments until 1970, and maintained the ballpark’s grounds and facilities. • At the urging of the senior members of the Baseball Club, a new, younger

with children and students admitted for 50 cents. Scottsdale Baseball Club members ran the ballpark. • After Spring Training, the ballpark was used by the Scottsdale Blues men’s baseball team. Arizona’s Official Historian Marshall Trimble often speaks of his time as a member of the Glendale Grays team, playing against the Blues in the then-new Scottsdale ballpark, and imagining the Orioles playing on the same turf. • The Boston Red Sox replaced the Orioles as Scottsdale’s Spring Training team in 1959, staying through the 1965 spring season. Ted Williams played his last

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The Oakland A's held Spring Training games at Scottsdale's old wooden ballpark in 1979-1981.

group of businessmen formed in 1961 to support and promote sports in Scottsdale: the Scottsdale Charros. One of their first hands-on ballpark projects was to paint the entire facility one Saturday in February 1962. The Charros formally assumed responsibility for hosting Spring Training in late 1964, signing a contract with the City of Scottsdale, which now owned the ballpark. • In October 1964, the Los Angeles Angels contracted to use the ballpark for a fall instructional league. • December 1964 was a low point for Scottsdale’s ballpark. First, the Boston Red Sox announced they were moving their spring games to Florida after the 1965 season, then there were several fires blamed on vandalism at the ballpark. • While the Scottsdale Charros and the City were scouting a new Spring Training team, the 1966 spring season came and went without a major league team in residence. The University of Michigan baseball team, however, held its spring training at the Scottsdale ballpark, and the Chicago Cubs held fall instructional league play in Scottsdale. • Scottsdale, the Charros and Chicago fans welcomed the Chicago Cubs as the new spring residents of the Scottsdale ballpark in March 1967. California Gov. Ronald Reagan attended a game that year, as did his mother-in-law Edith Davis. Cubs manager Leo Durocher and players like Ernie Banks, Ron Santo, Fergie Jenkins and Billy Williams drew big crowds to the expanded 4,200-seat ballpark. • During the Cubs’ inaugural season at Scottsdale’s ballpark, members of the Baptist Hospital of Scottsdale, located across Ballpark Plaza (now Drinkwater Boulevard), began parking cars at Spring Training games. Donations from drivers helped pay for hospital equipment and patient amenities. The auxiliary—now part of HonorHealth—continued to have a long and productive relationship with the Charros, Scottsdale Stadium …continues on page 46

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and baseball fans. • During the 1960s and 1970s, Scottsdale’s Fourth of July fireworks were held at the ballpark, sponsored either by the American Legion or the Scottsdale Jaycees. • By the 1970s, the wooden ballpark was showing its age, and the Cubs complained about its deteriorating condition. There was talk about relocating the ballpark; a site in Paradise Valley that was part of McCormick Park on Scottsdale Road was one suggestion. It was decided that the current location was best, and improvements would be made to the existing structure and grounds, partially funded by a “bed tax” enacted by voters in 1977. • D espite the pending ballpark improvements, the Cubs opted to move to Mesa after their 1978 spring season. Charlie Finley’s Oakland A’s quickly stepped in as a spring replacement in 1979, staying for three March seasons. • The San Francisco Giants and the Scottsdale Charros announced in spring 1979 that the Giants would move to Scottsdale, beginning in March 1982. The Giants loved Scottsdale, but not so much the aging ball park. The city, the Mayor’s Baseball Committee and the Charros recommended a complete rebuild, and bond funding for a new

$8.4 million multipurpose stadium was placed before Scottsdale voters in November 1989. One of 12 bond propositions on the ballot, the stadium issue passed with a 70 percent approval. • Following the 1991 Giants’ spring season, the 1955-vintage ballpark was demolished, and a state-of-theart, 10,000-seat brick stadium rose in

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The San Francisco Giants began their long Spring Training run in Scottsdale in 1982; in 1992 they played in the brand new Scottsdale Stadium at the historic site. Fans could enjoy stadium or grass seating to watch the games.

The Phoenix Firebirds introduced themselves at a Scottsdale Chamber of Commerce mixer in the new stadium press box in April 1992.

its historic place. Scottsdale Stadium opened in late February 1992 with a public open house and San Francisco Giants Spring Training. For the first time, lights were added, and teams could finally play night games in Scottsdale. • The minor league Phoenix Firebirds moved from Phoenix Municipal

Stadium to Scottsdale’s new stadium in April 1992, playing throughout the summer, and until 1997 when the team moved to Fresno. • Major League Baseball’s Arizona Fall League’s Scottsdale Scorpions began play in October 1993 at Scottsdale Stadium. Basketball great Michael Jordan, trying his hand at playing …continues on page 48

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Crowds came to Scottsdale Stadium to see traditional Japanese dancers and musicians during June 1993 America Japan Week.

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Scottsdalians gathered at Scottsdale Stadium Sept. 13, 2001, to mourn the victims of the Sept. 11 terrorist attacks.

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baseball for the Birmingham Barons, played for the Scottsdale Scorpions in 1995 Fall League games. Next time you’re at the stadium, stop by the Arizona Fall League Hall of Fame display in the concourse and marvel at all of the all-stars who have played here. • To keep pace with the times, and a much larger Cactus League that was comprised of 15 major league teams by 2011, Scottsdale Stadium underwent a renovation in 2006 with a practice field co-located just east of the stadium.

48 | Scottsdale Airpark News November 2015

• Living up to its name as a multipurpose facility, the new Scottsdale Stadium immediately began hosting public and private events of all kinds. Among the so-not-baseball events have included: dance performances during the 1993 America-Japan Week, Scottsdale Symphony concerts, delivery of a Super Bowl XXX game ball by the Hashknife Pony Express in January 1996, meetings and seminars in the spacious press box, an Arizona Town Hall to discuss Downtown Scottsdale issues, weddings,

Joan Fudala Joan Fudala

The Scottsdale Scorpions, an Arizona Fall League team, has played at Scottsdale Stadium since 1993.

Scottsdale Stadium is located on the northeast corner of Osborn Road and Drinkwater Boulevard.

a Salsa Challenge, bar and bat mitzvahs, corporate rallies, walks benefitting ALS and the Susan G. Komen 3-Day breast cancer event, the Cardboard City campout, Date Night and so much more. In early August 2015, more than 800 eligible Scottsdale students received clothing, supplies and health checks at a community back-to-school event at the stadium. • But it’s best known as a sports venue. Arizona United holds its professional soccer games at Scottsdale Stadium from April to September. The Mercedes Benz of Scottsdale’s Rugby Bowl played here in Spring 2015. During a 2014 exchange program, a Taiwanese Little League team played in the stadium. Many local Little League teams and Scottsdale area high school baseball teams have played here. The Seniors Softball World Series had often played here, as well as the World Baseball Classic in 2006 and 2013. The Charros have hosted thousands at the Youth Baseball Luncheon and Clinic during Spring Training. • One particularly poignant event took place at Scottsdale Stadium on Sept. 13, 2001: a communitywide candlelight

IN T R O D U CIN G

vigil to remember the victims of the Sept. 11 terrorist attacks. Attendees signed a banner, which then-Mayor Mary Manross took to The Pentagon for display in its corridors. • One of the most significant legacies of the ballpark/stadium’s 60 years is its economic impact. Not only has it generated sales tax dollars, tourism and employment, but through the Scottsdale Charros and Spring Training baseball, the stadium has generated millions in charitable returns to Scottsdalearea organizations, particularly those benefiting youth and education. Want more information, want to commemorate someone with a home plate display, or want to hold an event at Scottsdale Stadium? See http://www. scottsdaleaz.gov/scottsdale-stadium Sixty years, great memories and so much history. The good times, world championship baseball, famous athletes, fundraisers to benefit a myriad of local charities, and its service as a place for the community to congregate will keep Scottsdale Stadium in our hearts for at least 60 years to come. 

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damaged cells by inducing electrical changes within the cell that restore it to its normal healthy state. • Myofascial Release is a type of massage therapy that can help with impinged nerves, muscle immobility or even pain of unknown origin. Fascia is the connective tissue fiber, primarily collagen, surrounding muscles, tendons, nerves, organs and almost everything else in the body. It can tighten and harden, compressing the muscles and nerves below it. Who can benefit? Chronic Pain such as arthritis, tennis elbow, non-diabetic neuropathies, back/neck pain Acute Injury Pain such as strains, sprains and contusions Pre & Post Surgery Pain especially joint replacements

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financialfundamentals

Slouching Toward Global Recession By Thomas K. Brueckner

iting “global growth concerns,” Janet Yellen’s Fed elected to leave interest rates at record low levels for the 55th straight meeting recently. It’s now been 81 months since the last hike. So what does the Fed see that should concern us?

China

In less than three weeks in August, the Shanghai Composite lost 36 percent of its value. In a desperate attempt to maintain its markets, its economy and credibility, the Chinese government delisted over half of the companies on the composite, forbade officers of its companies from selling their own stock for six months, halted all IPOs and threatened short sellers with arrest. However, there was nothing the government could do to prevent asset managers in Dubai, London and New York from getting out. In addition, there is suspicion that the Chinese government has manipulated and exaggerated their growth statistics. Actually, the second largest economy in the world could be in contraction.

Europe

Spain and Italy (where markets are down 15 percent) continue with unemployment rates of 25 percent. Greece has only postponed the inevitable. France’s total debt has just soared to 280 percent of GDP, and its markets are down 18 percent. In Germany, where a banking crisis at its largest bank could become the “Lehman moment” for Europe, markets are down 25 percent. As if that weren’t enough, Angela Merkel’s stated intention to absorb 800,000 “Syrian refugees,” a human wave of

economic migrants, surely will sink the German economy next year.

Brazil, interests that could soon be threatened by this economic collapse.

Canada

Mexico

As Dr. Martin Weiss recently reported, “Canada has just slipped into an undeniable, clearly defined recession,” a nine-year decline during which the nation has seen increased unemployment and household debt.

Brazil

Faced with widespread corruption, sweeping federal investigations and the arrests of prominent CEOs, Brazil’s economy has gone down by over one third this year alone. Two weeks ago, Brazil’s credit rating was downgraded to junk status, sending that country’s currency, the real, down further and deepening its worst recession in 25 years. Many of America’s largest banks and companies have huge stakes in

52 | Scottsdale Airpark News November 2015

An economy deeply impacted by the glut in oil prices has slowed dramatically, even as the Mexican peso has dropped to its lowest level against the dollar. Nearly 60 percent of the population lives in poverty, corruption is widespread, and drug cartels rule entire provinces where the police are entirely ineffective. Because Mexico is the second largest importer of American goods, it is only a matter of time before its recession infects our own economy.

Russia

The Russian economy is sinking from recession into depression. Western sanctions, crashing oil and gas prices, import embargos, widespread government corruption and economic

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At this writing, more than half of all publicly traded U.S. stocks are down over 20 percent from their record highs earlier this year. In addition, oneseventh of our economy, the energy sector, remains in full-blown recession and the stagnancy of oil priced below $60 per barrel is expected to continue for a year or two. Factory orders in the United States are down for the 10th month in a row—and that’s never happened before outside of a recession. Three months ago, our government decided to again modify the way it calculates GDP. The numbers for the first quarter, not surprisingly, were revised from -0.7 percent to +0.6 percent, and the second quarter was recently revised up to 3.9 percent. Since then, however, the Atlanta Fed has predicted that third quarter GDP is likely to come in at a pathetic 0.9 percent, bringing the average pace of growth for the year to only 1.8 percent. Further, when one considers that this tepid 0.9 percent growth has been exaggerated by seasonal accounting, such as Q3 defense spending on large items, our economy is currently flat at best. More importantly, it is moving in the wrong direction and is likely to be pulled down further by the already recessionary economies of the rest of the industrialized world. All of this seems not to matter to investors. Seemingly, the only thing that matters is when the Fed will finally begin to raise rates. The consensus now is no sooner than March of next year. As a former mentor once pounded into me some 26 years ago, “The only thing we learn from market history is that investors continually refuse to learn from market history.”  Thomas K. Brueckner, CLTC, is president/ CEO of Strategic Asset Conservation in Scottsdale, a conservative wealth management firm with clients in 18 states and six countries. He is a 2011 Adviser of the Year national finalist, a radio talk show host, and a mentor to other advisers nationally. He may be reached for comment at www.go2knight.com.

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atives of France, Axel and Sandrine Chagnot were in search of the perfect piece of their home country to bring to America. The couple found that in the “macaron”—a small, elegant French cookie made from almond powder, egg whites and sugar, with all-natural and gluten-free ingredients. Since August, they have been selling this delectable dessert at Le Macaron French Pastries, an authentic French café on the north side of Scottsdale Quarter. “We know the macaron is not very well known here and we wanted to explain and help the states discover this high-quality product because, even in France, it is not just a cookie,” Sandrine says. “It is a treat we keep for special occasions.” Sandrine, who has been in America with her husband since June 1, says there are 18 different flavors of macarons sold in their café. Their flavors range from vanilla, the original macaron flavor, to many more colorful and exotic flavors such as: basil white chocolate, lavender, lemon cream, passion fruit dark chocolate, coconut and Madagascar black vanilla. …continues on page 56

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The couple prides itself on selling fresh products. They have a large, special juicer that makes delicious, freshly squeezed orange juice and they offer a wide variety of hot teas, specialty coffee drinks, croissants, gelato and artisan chocolates. Their gelato, imported from Toulouse, France, comes in 10 different flavors. And as for the chocolates, the Chagnots order the bite-sized treats from a chocolatier located in Florida. “All of these chocolates are made only when we order them,” Axel says. “It takes three to four days minimum to

“Our ingredients are baked into the cookie as well as in the filling for as much dynamic flavor in the macaron as possible,” Axel says. “I’ve tasted other macarons here in the states and have been very disappointed by their lack of flavor. At our café, we like to make sure that all of our different macaron flavors are very strong and vibrant.” Le Macaron French Pastries is a national franchise with 27 other locations throughout the United States. The Chagnots own one location at Scottsdale Quarter, the only one of this national franchise in Arizona.

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make them, and nothing compares to the taste and quality of our chocolates.” The Chagnots, who are parents of two young sons, offer a sweet program on Monday mornings called “Breakfast Babies.” Mothers can bring their babies to the café between 9:30 a.m. and 11 a.m. to eat and socialize. Moms get a free small coffee with the purchase of any butter or chocolate croissant. Le Macaron French Pastries caters special events, including weddings, baby showers, bridal showers and birthday parties. The Chagnots can put 150 to 180 macarons on a beautiful party tray or they can even create a magnificent macaron tower that can be used as a colorful and elegant centerpiece for any special occasion. Smaller trays and gift boxes are available as well.  Le Macaron French Pastries Scottsdale Quarter 15323 N. Scottsdale Rd., Suite 145 Scottsdale 85254 (480) 948-1099 www.lemacaron-us.com/ scottsdale-quarter

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An Office Without Overhead Regus offers turnkey office solutions for companies of every size

“T

By Marjorie Rice

he office” for many business owners these days is the dining room table. That can be fine for a one-person operation or a business that’s just getting started. But there are times—client meetings, for example—when you need to get out of your house and into a more business-like setting. That’s where Regus comes in, providing professional workspaces in more than 3,000 locations worldwide for businesses ranging in size from that dining room-based sole proprietorship to major corporations. “We’re the largest provider of furnished office solutions in the world,” says Richard Balk, general manager of Regus’ newest location, Raintree Corporate Center on Frank Lloyd Wright Drive. The company has about 1,000 locations in North America, and the

Regus offers lounge settings, along with offices, kitchen furnishings and conference rooms.

Raintree offices are the 23rd Regus location in Arizona. “It’s a turnkey solution,” Balk says. “At our locations, businesses can have immediate professional settings, including conference rooms, fully furnished offices, kitchen facilities, lounges and reception areas, without the costly overhead of owning or leasing their own offices." Regus also has a two-person administrative team to answer calls, greet guests and perform other services. Clients have access to the office center 24 hours a day, every day. Client companies vary in size and needs, Balk adds. “We’re finding a lot of smaller companies are working out of the owner’s home or subletting space, or working out of a space that may not be conducive to

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businessprofile productivity. We can offer a solution where they have a private space–everything they need from office and conference room use to telecom communications, lounge and kitchen, a place they can come to and be productive. “It could be a one-person law firm or CPA, for example. Our facilities allow the individual to focus entirely on his work. We also have large corporate clients who may need space for 10 to 20 people for three to four months at a time as they’re building out their local commercial space.” Services vary, depending on clients’ needs, Balk says. “Some folks use us for telephone answering, or as a mailbox, so they have a prestigious address to get their business going. For others, we provide a business setting where they have a place to meet when necessary, where they can have a private office to themselves. Some clients need us for a few days a month, or a few weeks or months, and others have used us for years.” Regus also provides “virtual office” solutions that can include private office and conference room usage, Internet services, videoconferencing, telephone answering and mailbox services and access to the company’s

network of offices and business centers. Here’s how Balk describes the service: “Let’s say you’re a one-person company offering consulting services. You generally work out of your home, but you need a more professional setting to meet with clients. We offer a virtual office or day office program that starts at around $200 a month. You get the address and telephone answering on your own private line. When clients arrive they’re greeted by our receptionist. You have the option of using the facility two or five days a month. It’s great for clients who want to meet clients in their own private office. We generally set aside two to three offices in our facility for those virtual or day office clients.” What sets Regus apart from competitors is its ability to leverage its 3,000 worldwide locations and its secure technology, Balk says. “Our Internet is a superior businessgrade service with 24/7 monitoring, several firewalls and a secure infrastructure. If you’re a virtual office client, you’ll have your own Regus ID to log into our system, which is very secure. Our Internet clients also can use more than 700 Wi-Fi locations across the country.” Regus opened its Raintree Center in September, and demand is so high that it

Regus provides a variety of workspaces. already is operating at 50 percent capacity, Balk says. “The airpark location is fantastic,” he adds. “It’s extremely desirable for our clients, and we think this location is going to sell itself.” The company is adding a new location in Desert Ridge at 20860 N. Tatum Road. It will open Dec. 21 under the direction of general manager Rachel McCollough.  Regus Airpark office 15333 N. Pima Road, Suite 305 Scottsdale, AZ 85260 (602) 566-5200 Regus.com Raintree Corporate Center 8888 E. Raintree Drive

November 2015 Scottsdale Airpark News |

airparkcalendar

LIST YOUR EVENTS Send your Greater Airpark/North Scottsdale business events to editor@scottsdaleairpark.com.

Colliers Official Discusses Data Centers at Conference

Michael Ortiz, the Southwest Region market leader of Colliers International’s Technology Michael Ortiz Solutions Practice Group, is serving as the keynote speaker at CAPRATE’s fourth annual Southwest Data Center Summit. Ortiz, also an associate vice president with Colliers International in Greater Phoenix, discusses why Arizona, and other core markets, are the fastestgrowing data center hubs in the country. WHEN: Tuesday, Nov. 10, from 8 a.m. to 5 p.m. WHERE: Sheraton Phoenix Downtown Hotel, 340 N. Third St., Phoenix COST: Cost available when registering at www.cre-events.com/southwestdc2015/ agenda

INFO: www.cre-events.com/southwestdc 2015/agenda

Economic Quarterly Update

Learn about the latest economic activity in the city and how the City of Scottsdale’s Department of Economic Development can assist with business development. WHEN: Wednesday, Nov. 11, from 3 p.m. to 4 p.m. WHERE: Eureka Loft Scottsdale, 3839 N. Drinkwater Blvd., Second Floor, Scottsdale COST: Free INFO: www.choosescottsdale.com/news/ Economic_Development_Quarterly_ Update_s1_p17899

“The Power of You” Presented at Career Connectors

Gloria Petersen, author and trainer in business etiquette, protocol and professional presence, discusses “The Power of You” at an event with Career Connectors, a nonprofit organization connecting professionals who are in career transition to high quality resources and hiring companies. WHEN: Thursday, Nov. 12, from 9 a.m. to 12 p.m. Networking begins at 8:30 a.m. WHERE: Highlands Church, 9050 E. Pinnacle

Peak Rd., Scottsdale COST: Free INFO: www.careerconnectors.org

Exhibit Benefits Nonprofit Spay/Neuter Clinic

Artist Chad Little’s art exhibit, “Dogs, Frogs and Flying Hogs,” will benefit Altered Tails, a clinic specializing in low-cost spay/neuter services. Patrons are asked to donate pet food and cat litter for Chuck Waggin’ Pet Food Pantry. WHEN: Friday, Nov. 13, to Saturday, Nov. 28; Mondays through Saturdays, from 9 a.m. to 5 p.m. Artist reception, Friday, Nov. 13, from 6 p.m. to 9 p.m. WHERE: Cattle Track Complex, 6105 N. Cattle Track, Scottsdale. Gallery is north of buildings on McDonald Drive. COST: Free. INFO: Visit www.alteredtails.org and www. skinnypigs.org

Macayo Hosts Meet Your Neighbors Lunch

Meet your neighbors and members of the Scottsdale Area Chamber of Commerce for networking. …continues on page 70

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airparkbusinessnews …continued from page 14

Bank Vice President Appointed to Metro Tech High School Advisory Board

Richard Padgett, who serves as vice president of the equipment finance division for Washington Federal in Arizona, has been appointed to the Career and Technical Education Banking and Finance Advisory Richard Padgett Board for Metro Tech High School in Phoenix. The volunteer board discusses how to bring banking and finance skills into the classroom through programs like EverFi, an interactive, Webbased financial management education tool. “The Web-based platform uses the latest in new media technology—simulations, avatars, gaming and adaptive-pathing—to bring complex financial concepts to life for today’s digital generation,” Padgett says. The high school course offers financial topics including credit scores, insurance, credit cards, student loans, mortgages, taxes, stocks and other critical concepts. Info: www.everfi.com.

and borescopes, restorations, inspections and engine modifications. Aircraft owners may call the Tempus toll-free telephone number at (844) 8TEMPUS to schedule a service appointment. Info: www.tempusaircraft.com

Airpark Video Agency Opens New Office

WireBuzz has expanded into a new office in the Scottsdale Airpark at 7762 E. Gray, Suite 200. WireBuzz, founded by Todd and Wendy Hartley, initially operated out of the couple’s home, but after seeing immediate success with their first project, Breast Cancer Answers, they

opened an Airpark office in early 2011. WireBuzz offers free webinars for businesses interested in implementing video into sales WireBuzz now has and marketing an expanded headstrategies, and hosts quarters at 7762 E. local networking Gray, Suite 200. events at the new headquarters. To be notified about upcoming webinars, networking events and video marketing tips, subscribe to the WireBuzz blog. Info: www.wirebuzz.com. 

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Smart Doorbell Creator Begins Operations in Airpark

Ring, creator of the smart doorbell, expanded its operations at an 8,000-square-foot space at 15880 N. Greenway Hayden Loop, according to the Phoenix Business Journal. “In order to rapidly expand, we need to have access to the best people,” says Jamie Siminoff, CEO and chief inventor. “We believe that the people of Phoenix and Scottsdale will enable us to continue to grow without sacrificing our customers’ experience.” Ring offers a techsavvy doorbell, where users can answer the door via video or audio on a smartphone app. The doorbells sell for $200. Ring is seeking 200 candidates for technical and customer support positions at their Scottsdale location. Interested applicants can send a resume and cover letter to jobs@ring.com.

Tempus Aircraft Sales & Service Opens Service Center at Airport

Tempus Aircraft Sales & Service has opened a new authorized Pilatus Service Center at the Scottsdale Airport. Located at 8014 E. McClain Dr., this center will utilize part of the Signature Flight facility and conduct all Pilatus service in Arizona. The facility will offer extensive aircraft service including major repair, engine changes

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Advantages of Using a Home Decorator

Interior designers can help make your home a sanctuary

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t must make homeowners beam when friends and family walk into their house, look around and say, “Wow.”

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make your home a piece of art. Of course, using an interior designer isn’t inexpensive, but the payback is substantial for a number of reasons, some of which can’t be measured. For example, how can you put a price tag on the warmth and comfort your family feels in a home that reflects their personal tastes and preferences? There’s also a financial incentive to have an attractive home: When you decide to sell, its feel could be the deciding factor in a buyer selecting your property over another. Also, the purchaser may even be willing to pay more if he believes the home is in move-in condition. Many people—whether redecorating or outfitting a new home—probably have a good idea of what they want their interior to look like. But as experience has taught us, there’s often a wide gulf between ideas and reality. When you hire an interior designer, you’re working with a professional who can convert what you can only imagine into a design plan that is likely to exceed your expectations. The first rule about decorating your home is to remember there are no rules, according to Scottsdale freelance designer Heather Myers Craig. “What you want your home to be is a soothing haven for you and your family,” she says. “I think it’s important the design reflects your personality and includes, wherever possible, a touch of whimsy or humor that makes it a fun place to be.” Craig adds that it’s a good idea to bring home a memento from your travels that provides a pleasant déjà vu every time you set eyes on it. “I collect mirrors because I love how they can change the light and dimensions in a room.” Not sure what furniture to buy? An interior designer can help you pick couches, chairs and tables that won’t make your rooms appear too small or too spacious. And because they work regularly with a number of vendors, they often get better prices and save you time researching products and brands, a huge plus if you have a demanding job. Once you’ve made the decision to use an

therealdeal

interior designer, how do you find one that’s reputable, has a good track record and with whom you’re likely have good rapport? It’s a good idea to get recommendations from your friends, relatives, and your real estate agent and mortgage broker. Also, check Yelp and designer websites. After you’ve narrowed the field, interview the designers on your short list and make certain you can work well with him or her. Undoubtedly, you’ll want to know how much the project is going to cost and if it fits your budget. According to the Fox News website, there are a few ways interior designers charge for their services, ranging from an hourly rate to a flat fee. You may decide using a designer is just too expensive and you’re confident you can go it alone. If so, the website www.freshshome.com has a few recommendations: Avoid squeezing something that doesn’t fit, don’t try to overfurnish your room, don’t be a clutterbug and be certain your lighting brightens up the room, among others. When the job is complete, your home may never be featured in HouseBeautiful magazine, but it just may elicit that “Wow” from those who matter most—the people living there.  Rod Dennis is the branch manager MLO 150049 of Pinnacle Capital Mortgage Corp. He has been in the mortgage business some 30 years. Equal Housing Lender |AZ BK 910890 | NMLS 81395| Not a tax consultation firm. Consult a tax professional for tax advice. This is not a commitment to lend. Rates and terms subject to change without notice. Subject to qualification. If you have a question about home ownership and/or mortgages you would like Dennis to address in a future issue of the Scottsdale Airpark News, send it to him at RDennis@pcmloan.com. Heather Myers Craig can be reached at (602) 509-4781.

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Vinyl Record Dude Entrepreneur follows his passion: Selling old albums Vinyl Revival

Vinyl records were replaced by CDs in the late 1980s, but they have experienced a renaissance of sorts in recent years. Vinyl record sales in the United States hit 9.2 million in 2014, surpassing the previous year’s 6.1 million, representing the ninth consecutive year of growth, according to Nielsen’s annual music report. Customers buy rock music albums the most, but Boor stocks all genres. Foreign buyers have varied tastes. Classical music is popular in China and Japan. Japanese also like “weird ‘80s pop” and death metal, Boor says. Europeans and Russians like the 1960s and 1970s rock. Americans also enjoy classic rock, too, and jazz. His office walls reflect rock’s popularity, and an age when the albums took on the band’s personality with artistic covers, photos and posters of the band and printed lyrics. Office visitors will see a poster of Bob Dylan, and then a few feet away, the cover of Emerson, Lake & Palmer’s “Brain Salad Surgery” and “Woodstock.” The 1960s counterculture is remembered with the MC5 and the Stooges (with Iggy Pop) album covers that grace the wall near covers and photos of the more popular acts of Led Zeppelin, the Doors and The Who. In another room, Boor has two vinyl flatteners, which will take warped records and flatten them. “It heats it to a certain temperature, then it cools for two hours,” Boor says. Boor says records get warped easily in the Arizona heat. A map displays where Boor has shipped records including South Korea, the Philippines and even desolate destinations like New Caledonia and Reunion Island. Boor enjoys seeing online photographs of customers on the other side of the world; he remembered a photo of a Russian man who, after Boor sold him an album by Deep Purple, had placed online a photograph of

64 | Scottsdale Airpark News November 2015

Ken Abramczyk

ick Boor has a simple reason for starting a company that buys and sells vinyl records. “Complete insanity,” Boor says, and then he laughs. “I collected records since I was young. I was sick of IT.” Boor sold his IT company that specialized in managed services in October 2010 and started an online business to buy and sell vinyl records, items created from a technology that was literally shelved 30 years ago, a victim of the development of CDs. Today Boor’s company, Vinyl Record Dude, buys and sells thousands of albums, 45s and 78s worldwide from his 3,000-square-foot office in the Airpark. Boor purchases records, sometimes thousands at a time, from collectors and fills buyers’ orders, sending out 50 to 60 packages a day, to destinations worldwide. Boor, 34, always loved vinyl records and started collecting them as a hobby 15 years ago. “It went from a closet to a room, to the living room and a storage unit,” Boor says. “It’s just the sound of it. It is definitely better than digital or CDs, depending on how great of condition the record is in. I love the nostalgia of it, and the design of it. You are hearing something the way they heard it in the 1940s.” Starting his vinyl record company wasn’t an easy transition. When Boor wanted to start his business and went to the banks, he was met with skepticism. “Everyone looked at me sideways,” Boor says. “I put out a business plan. It says that records would come back and everyone looked at me as if I was insane.” For the first three years of his business, it was a hand-to-mouth existence for Boor, but now he can actually take a salary, Boor says. Today he has three employees at his company.

By Ken Abramczyk

Nick Boor owns Vinly Record Dude. himself smiling with the album. Boor likes seeing the increased demand for vinyl, but quickly adds that the technology has been shelved by manufacturers for several years, and the vinyl machines cost about $130,000 to build, Boor says.

Records are ‘A Tangible Product’

Boor says he believes younger music listeners will buy the vinyl albums. “The 35 and under market looks good for the future,” Boor says. “It’s a tangible product. With a download, it’s not a tangible product.” He uses Apple as an example to illustrate his point. “What’s to stop Apple from charging $9.95 a month? That’s not saying that they will do that, but there is no user’s agreement when you buy a record. You buy it, it’s yours and you own a tangible object.” Boor doesn’t sell records through his website, www.vinylrecorddude.com, but has links to eBay, Amazon, Discogs and MusicStack for albums that can be purchased

Entertainment by

Ken Abramczyk

online. Boor even sells old records that are of little value on Etsy to crafters who turn them into craft items to sell, such as bowls or coasters. “It’s better to recycle them that way rather than fill a Dumpster,” Boor says. “It helps the environment.” Boor says he differs in his approach from some of other vinyl dealers in the area in that he won’t pay 50 cents an album for 20 or 30 albums. “I will make a fair offer,” he says. “Others deal with volume for as little money as possible.” What is popular and valuable? The Beatles, Led Zeppelin, Pink Floyd and Jimi Hendrix, Boor says, “all the psychedelic stuff,” he says. Records of bands that, along with the Beatles and the Rolling Stones, comprised the British Invasion, namely the Kinks, The Zombies, the Animals and others, are also valuable. Audiophiles who want to place a value on old vinyl records need to examine their condition, Boor says. “The condition is the most important aspect,” Boor says. “Everyone thinks they have the ‘million dollar record,’ but if it is pretty beat up, that’s not good.” Records that are “uniquely pressed” when they were manufactured, such as a deep groove or unusual detail, also are

Boor stocks thousands of vinyl records. valuable. Look at the sentimental value too, Boor says. “If the sentimental value is higher than the tangible value, don’t sell them,” Boor says. On his website, Boor requests customers call his office to set an appointment if they are interested in selling records to him. Purchasers can click on links to see his inventory. Boor enjoys that he is doing something now that grew from a hobby. “I was doing

IT, and I was miserable,” Boor says. “I’ve always enjoyed (vinyl) and having vinyl. I’m very lucky. I’m blessed to do something I enjoy doing.”  Vinyl Record Dude 7701 E. Gray Rd., Suite 106 Scottsdale 85260 (480) 626-2436 www.vinylrecorddude.com

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I subscribe online. You should too!

DR. PABLO PRICHARD, Owner, Advanced Aesthetic Associates • Year company was founded: 2005 • Years in the Scottsdale Airpark: 3 • Number of employees: 25, including associated companies • Industry: Medical/Plastic Surgery • Annual revenue: Undisclosed

business and political environment, we take measures to diversify our practice with medical procedures that are non-elective in nature, which makes us more stable in an uncertain environment. Scottsdale Airpark News: How is business going relative to last year? Business has increased 15 percent. What kinds of plans for growth can you share that might give insight into some of the other things happening in your industry? Opening up the surgery center to other surgical specialties to increase efficiency. Are you planning to do any hiring in the next six months? Yes. How do you find it best to recruit new team members in this age of technology? Job posting sites and social media outlets are good sources of outreach, but personal referrals still play a major role in this industry. Get the latest from the Scottsdale Airpark News delivered directly to your inbox. Click the subscription link on www.scottsdaleairpark.com or scan the code below.

68 | Scottsdale Airpark News November 2015

How optimistic are you about the economy getting better in the next year? We are quietly optimistic that the economy will improve in the coming years, but with the uncertainty in the

What is one thing about your business you believe other businesspeople in the Airpark would be surprised to know? Plastic surgery encompasses a diverse field of procedures which varies from elective cosmetic surgery to cancer reconstruction, trauma reconstruction, hand surgery, wound care management and microsurgical reconstruction. What are some of the challenges faced by your industry and how is your company working to overcome them? Fraudulent and misleading advertising are some of the biggest challenges facing our industry. Patient education is one of the best ways to address this. Who is a role model in business whom you look up to? Steve Jobs, for his innovation and creativity. What are your business goals over the next 12 months? Always being ahead of new technologies and procedures. Continuing to improve customer experience. 

how'sbiz? ASHLEY BOWERS Chief Operating Officer HomeSmart International Year company was founded: 2000 Years in the Scottsdale Airpark? One Employees: 100 Industry: Real Estate, Franchising Annual revenue: Undisclosed

Scottsdale Airpark News: How is business going relative to last year? Business is going great in comparison. The local real estate brokerage is up 200 to 300 transactions per month and International (the franchising division) is up around 70 percent. What kinds of plans for growth can you share that might give insight into some of the other things happening in your industry? We have a strong national and international growth plan. This will be both corporately and through franchising. We’re dedicated to changing the industry, one city at a time. Are you planning to do any hiring in the next six months? Yes, we are hiring for several positions right now and continue to have future staff growth plans. How do you find it best to recruit new team members in this age of technology? We use a variety of tactics to recruit talented individuals to our team. Although there are a variety of technology platforms we use including LinkedIn, Facebook, our company website and ZipRecruiter we find that

Editor's Note:

n each issue of the Airpark News, we get up close and personal with Airpark business owners to learn more about their particular operating environment and how they see the future of their business shaping up. Airpark businesses come in a variety of shapes and sizes. This feature is designed to present a cross section of those companies, meet the key people involved and help you get to know the Airpark business community better. Businesses interested in being profiled should email editor@scottsdaleairpark.com.

one of the best tools to use for recruiting new team members is our own existing staff. We get quality recruits from our team members because they’re happy with the company and want other people to find the same thing. How optimistic are you about the economy getting better in the next year? We’re extremely optimistic for a lot of reasons. The real estate market is solid in Arizona right now but, in addition to that, our business is international so we rely on economies in a variety of different markets across the U.S. and abroad. The beauty of our business model is that we are able to successfully grow regardless of market conditions. What is one thing about your business you believe other businesspeople in the Airpark would be surprised to know? Out of our one world headquarters location (38,000 square feet in a brand new, state-of-the-art facility) we operate the No. 1 real estate brokerage in the Southwest and also HomeSmart International, one of the largest real estate franchising companies in the United States.

What are some of the challenges faced by your industry and how is your company working to overcome them? The proliferation of data from companies like Zillow, REALTOR.com and Trulia have resulted in a need for ongoing communication and education to consumers so that our industry can continue to show the value that the real estate industry brings to the table in the form of the real estate brokerage and agents. Who is a role model in business whom you look up to? I read business and leadership books voraciously but I wouldn’t say I have one specific role model because I look to different people for different things. However, from a company standpoint I do look to how Disney operates because the company has consistently innovated, scaled for growth and runs like a well-oiled machine. What are your business goals over the next 12 months? Over the next 12 months we are focusing on increasing our national agent count and the productivity of our agents. We want to be sure every HomeSmart agents understands the marketing, training and overall support resources available to them. We look forward to increasing our agent count by 50 percent in 2016. 

November 2015 Scottsdale Airpark News |

airparkcalendar …continued from page 60

WHEN: Friday, Nov. 13, from 11:30 a.m. to 1 p.m. WHERE: Macayo’s Mexican Kitchen, 11107 N. Scottsdale Rd., Scottsdale COST: $10 in advance, $15 at the door INFO: www.scottsdalechamber.com or call Kelly McCoy at (480) 355-2712.

2015 Slider Throwdown Benefits Arizona Friends of Foster Children Foundation

Food trucks compete to battle for the title of Best Slider. Beer garden with cash bar and nonalcoholic beverages available. Proceeds benefit Arizona Friends of Foster Children Foundation. WHEN: Sunday, Nov. 15, from 11 a.m. to 2 p.m. WHERE: Kierland Commons, 15205 N. Kierland Blvd., Scottsdale COST: $25 includes admission and one slider from each food truck. INFO: www.girlmeetsfork.com/featured /2015-slider-throwdown/

Chamber Presents Sterling Awards

This marquee event for the Scottsdale Chamber of Commerce celebrates the people and companies that make Scottsdale a great place to live, work and play. The awards are some of the most coveted in the Valley. WHEN: Friday, Nov. 20, from 11:30 a.m. to 1:30 p.m. WHERE: Embassy Suites by Hilton Scottsdale, 5001 N. Scottsdale Rd., Scottsdale COST: $85, $700 for sponsored corporate half table of five, $1250 for sponsored corporate table of 10. INFO: www.scottsdalechamber.com

Goodguys 18th Southwest Nationals Creates Hot Rod Mecca

Over 3,000 candy colored and chromed hot rods, customs, classics, muscle cars and trucks through 1972 are displayed. Car buffs can enjoy the Duel in the Desert, the finale of a year-long competition; the Top 12 awardwinning champions sponsored by Meguiar’s, food booths, a used auto parts swap meet and cars for sale.

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City hosts third annual Cure Corridor event Dec. 4

Discover the accomplishments and innovations of emerging health care and bio-life sciences companies. Jonathan Fleming, president and treasurer of the Network for Excellence in Health Innovation, is the keynote speaker. The Cure Corridor promotes the pioneering activities of the bio-life sciences sector from Shea Boulevard to the Scottsdale Airpark. WHEN: Friday, Dec. 4, from 11 a.m. to 1 p.m. WHERE: Fairmont Princess, 7575 E. Princess Dr., Scottsdale COST: $40. Seating limited to 240. INFO: Email business@ScottsdaleAZ.org. 

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74 | Scottsdale Airpark News November 2015

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The 6 Cs of Leasing Commercial Real Estate By Stephen A. Cross, CCIM

he following insights will increase your awareness of six seldom-discussed nuances of locating, evaluating and leasing commercial space. Choices. Space for lease is plentiful, regardless of market conditions. Unfortunately, there is no comprehensive commercial multiple listing service available to the general public. Moreover, magazine ads generally do not include prices and property signs seldom reveal sizes. Insight: This scarcity of information is intentional, and designed to make the search for suitable space time consuming and frustrating for anyone whose core business is not commercial real estate. Comps. The actual rates, terms and concessions achieved in commercial leases are proprietary, making apples to apples comparisons a challenge. Insight: Seek an adviser who has firsthand knowledge of

recently completed leases and a sense of generally available concessions. Concessions. A concession is any deviation from the landlord’s asking price, terms or conditions. Typical concessions include a lower rental rate, free rent, tenant improvements, warranties and options to renew—to name just a few. Insight: Concessions are not generally offered. They must be negotiated. Condition. Evaluate the condition of buildings on both the outside and the inside. Poorly maintained buildings should carry a significant discount. Insights: Disregard any promises of a building makeover and pay only for what exists. Changes to office layouts cost money, so focus on spaces that are efficiently configured and provide maximum utility. Competition. The greater the competition

Saturday, Nov. 21, 2015 10:00 am to 5:00 pm

for your tenancy, which is an income stream for the landlord, the more concessions you can—and should—expect to achieve. Insight: Savvy tenants negotiate simultaneously on multiple properties. Cost. “Cost” is the amount you actually pay for space after taking into account all concessions and is different from “market rate,” which is merely the landlord’s asking rate. Insight: Focus on achieving the lowest overall cost of occupancy. Your ability to locate the most suitable locations and negotiate favorable economic terms depends on your understanding of how commercial real estate works and whether you have access to meaningful information. For the fully informed, well-represented business owner, medical professional or corporate executive, it’s always a tenant’s market.  Stephen A. Cross, CCIM, owns CROSS Commercial Realty Advisors and advocates exclusively for tenants and buyers. Since 1984 he has advised more than 2,700 business owners, attorneys, physicians, facility executives and corporate decision-makers on ways to lease and purchase property at the lowest cost and most favorable terms. Contact: (480) 998-7998 or steve@crossrealty.com.

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NOVEMBER Business Horoscopes By Weiss Kelly, PMAFA “The Valley’s Astrologer” Whether you’re a small-business owner or have other career aspirations, insights into how the planets influence your work month can help you plan for maximum performance and project success. ARIES 3/21-4/19 You can finally move forward with confidence and determination, despite introspective insecurities. Seek out and speak up. Arrange meetings the weeks of Nov. 9 and Nov. 17. Superiors seem to support your efforts. Make yourself transparent, put yourself out there. With the New Moon on Nov. 11, it is time to expand your knowledge base. Recognize what you need and redesign your planning. TAURUS 4/20-5/20 You will stay busy through December. You will be working with others—put the emphasis on “them” rather than “you.” “Compromise” and “collaboration” are two words to keep in mind. The weeks of Nov. 5, Nov. 16 and Nov. 24 will be favorable, but challenging. Money comes from various sources after Nov. 22. GEMINI 5/21-6/21 Your ability to go with the flow can calm the intensity of your occupation. Just remember: It’s not what you say but how you say it. You can be in top form starting the week of Nov. 9. You should arrange presentations then, as communications will be clear, partnerships formed and sales finalized by Nov. 25. CANCER 6/22-7/22 Those pending projects or work-related issues are back to normal this month. In November, you will be more creative in your daily work life. Special events require your participation. Sun in the area of personal enjoyments can work to your professional advantage and introduce you to new associations. Travel plans could meet with some snafus by Nov. 21. Make arrangements by Nov. 5. LEO 7/23-8/22 You’ll need social grace and diplomacy to attain November’s goals. Community activities and events are frequent. This month there is a strong potential for a change in status.

It is too soon to make a major decision. Expect your daily workload to increase midmonth. Enjoy the celebrations and holiday festivities starting with the weekend of Nov. 21. A deal may be sealed by the Full Moon on Nov. 25. VIRGO 8/23-9/22 Your motivation and confidence is high this month and continues well into next month. You may have to get another daily planner as November’s schedule is full. Start a new venture midmonth. Expect to be busy with errands, paperwork, phone calls, booking meetings and general detailed duties. All work without some play can be limiting. Make an effort to attend local events. LIBRA 9/23-10/23 You can easily exchange last October’s looking back to looking forward this month. Recharge and let go the first week. Withdraw from the social scene and finish your business between Nov. 1 and Nov. 8. You’ll be back on the scene once the New Moon makes her appearance on Nov. 11. It will also bring changes regarding finances of all types, as related to taxes, joint finances, loans credit, debts, etc. Pay attention to your financial status. Enjoy socializing from midmonth through the end of November. SCORPIO 10/24-11/21 The New Moon encourages personal commitments and changes in the months ahead. Even though you received an increase in your earnings, think about saving. Start researching a new business plan. Make inquiries the week of Nov. 23. SAGITTARIUS 11/22-12/21 The emphasis is on traveling for work—and you may have to do it alone. The first week of the month is hectic and demanding. Economic and world affairs are in flux, so keep a conservative approach when

76 | Scottsdale Airpark News November 2015

spending. Seek the advice of others to become better informed. The Sun in your sign on Nov. 24 begins a cycle of personal and professional achievements. CAPRICORN 12/22-1/19 Your personal power is getting stronger this month. Community affairs, meetings, group activities and local events will take up much of your time and energy. Mixing with like-minded people is a part of this month’s excitement. Expect to meet influential people in your profession. Save midmonth for meetings, luncheon dates or casual afterwork get-togethers. AQUARIUS 1/20-2/18 You’ll be motivated to respond to opportunities, via your professional associations. You should see some improvement in your finances. In spite of pressure and extra demands from Nov. 1 to Nov. 13, you can still enter a cycle of successes. The Full Moon on Nov. 25 may bring a further educational/training opportunity. PISCES 2/19-3/20 You’re in good shape and in a good place this month. A sense of financial security and creative energy makes November fast paced and introduces you to new circles of associates and clients. Although social connections can open doors, you have to do the work. Compromise is needed. The weeks of Nov. 10 and Nov. 17 are perfect for business lunch meetings. Work-related travel or litigations may be a concern by Nov. 23. For your very own personal six-month forecast, recorded by Weiss on a CD, contact weissastro@aol.com or 480-600-7424.

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Karen L. Evers, Agency Owner/Insurance Consultant 8687Phone: E. Via 480-609-0011 De Ventura #218 Fax: 480-609-0016 Scottsdale, AZ 85258 www.ngdlaw.com Phone: 480-305-1175 Fax: 480-305-1176 Email: kevers@farmersagent.com

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DESIGN & LIFESTYLE Located in the ScottsdaleSOURCE AirCenter 15290 N. 78th Way, Suite B200 Scottsdale, AZ 85260 Phone: 480-483-7867 Email: leno@iconprintlabs.com www.iconimaginggroup.com

DIRECT MAIL SERVICES

Donn Frye, CEO 7126 E. Sahuaro Dr., Scottsdale, AZ 85254 Phone: 480-948-2781 Fax: 480-948-2867 www.prestigecleaners.com Complete Emloyment Solutions Labs of Scottsdale North DVD ARCpoint TRANSFERS

15455 N. Greenway-Hayden Loop, Suite C-16 Scottsdale, AZ 85260 Phone: 480-939-4656 Fax: 480-524-1070 www.ARCpointlabs.com/Scottsdale-North

DRY CLEANING

DVD TRANSFER STATION 8880 EAST VIA LINDA #109 SCOTTSDALE, AZ 85258 Phone: (480) 607-7788 “8 locations to servePlaza you!” Fry’s Marketplace Donn Frye, NW Corner of 90th St.CEO & Via Linda 7126 E. Sahuaro Dr., Scottsdale, AZ 85254 www.dvdtransferstation.net Phone: 480-948-2781 Fax: 480-948-2867 prestigecleaners.com EMBROIDERY/SILK SCREENING

Scottsdale, AZ 85260 Phone: 480-922-9500 15560 N. Frank Lloyd Wright Blvd, Suite B Fax: 480-922-9504 Scottsdale, AZ. 85260 Call 480.860.8446 for Appointment Times www.ShredddingScottsdale.com

EYE CARE GIFTS

DR. ANNETTE HANIAN 13840 N. Northsight Blvd. #105, Scottsdale, AZ 85260 Phone: 480-443-1150 www.completevisioncare.com

Fine Pens, Cigars, Knives, FINANCIAL SERVICES Wet Shaving, Watches Fine tools for Men Scottsdale Promenade 16211 N. Scottsdale Rd., #A3 Scottsdale, AZ 85254 Phone: 480-575-0729 www.penchetta.com

Dillan Executive Vice President GLASS & Micus, MIRROR

14851 N. Scottsdale Rd., Suite 103 Scottsdale, AZ 85254 Phone: 480-444-3750 • Fax: 480-922-5203 www.axaonline.com

EMPLOYMENT & RECRUITING Complete Lettershop Services Join us for our FREE Design & Lifestyle Escape Shopping Tours. Luxury, chauffeured vehicles to AZ 85260 our "best of theScottsdale, best" vendors shops & showrooms. Phone: 480-483-7677 Barbara Kaplan Email: BUSHLPRS@aol.com Phone: 480-998-5088 www.barbaraspicks.com www.businesshelpersmailcenter.com

DIRECT MAIL SERVICES

Psycho Jock Sportswear Embroidery/Silk Screening 9420 E. Doubletree Ranch Barb KeefeRd., Suite C-101 Scottsdale, 15849 N. 71st AZ St., 85258 Suite 100 Phone: 480-451-3682 • Fax: 480-451-5850 Scottsdale, AZ 85254-2179 Email:Phone: sales@psychojock.com 480-281-1620 www.psychojock.com Email: barb@careerhire.com www.careerhire.com Temporary • Temporary to Hire • Direct Hire Executive Search

Auto • Residential • Commercial 8340 E. Raintree Dr., Suite B10 Scottsdale, AZ 85260 Phone: 480-991-9392 Nathalie Potvin, Financial Advisor AAMS® Fax: 480-991-1264 Wells Fargo Advisors, LLC www.americanglassaz.com 20551 N. Pima Rd., Suite 200 Scottsdale, AZ 85255-9155 HOTELS Phone: 480-419-2014 Fax: 480-419-2404 Toll Free: 800-453-6737 nathalie.potvin@wfadvisors.com www.wfadvisors.com/nathalie.potvin

EMPLOYMENT & RECRUITING (CONT...) HGI Satisfaction Promise - We promise to do

November 2012 Scottsdale Airpark News | whatever it takes to ensure you’re satisfied, or Complete Lettershop Services Fullfillment • Lists • Discounted Postage 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email: BUSHLPRS@aol.com www.businesshelpersmailcenter.com

80 | Scottsdale Airpark News November 2015

14809 N. 73rd St., Suite 200 Scottsdale, AZ 85260 Phone: 480-626-5253 www.cestaffing.net

you don’t pay. You can count on us. GUARANTEED™. 8550 E Princess Dr. Scottsdale, AZ 85255 Phone: 480-515-4944 SCTNP-SALESADM@hilton.com www.scottsdalenorth.stayhgi.com

businessdirectory

OFFICE MOVING

INTERNET SERVICE

Residence Inn Desert View at Mayo Clinic Enjoy Suites with Kitchen, Complimentary Breakfast, Parking, Wi-Fi Graebel Movers 5665 E.Jim Mayo Blvd. Phoenix, AZ 85054 Staude, General Manager Phone: Phone:480-563-1500 602-447-0200 www.residenceinndesertview.com Cell: 602-284-8555 • Fax: 602-447-0554 Email: jstaude@graebel.com • Businesswww.graebel.com Class High Speed Internet INSURANCE • Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. Scottsdale Rd. A6A Suite 401 Scottsdale, AZ 85254 OFFICE SERVICES Phone: 480-656-4655 www.comsourcecommunications.com

INVESTIGATIVE/SECURITY

The Mohr Ronnie Investigative Group Renner Gregory Mohr, Managing EO/LIcensed BrokerDirector 6501 E. Greenway Pkwy., Suite 14201 N 87th Streetn, Scottsdale, AZ103 85260 Scottsdale, AZ 85254 Office: 480-699-9952 Phone: rrenner@sibinsure.com 8426 E.602-620-3851 Shea Blvd., Fax: 480-998-3239 www.sibinsure.com Scottsdale, AZ 85260 Email: gmohrpi@cox.net Phone: 480-664-6600 www.tmigpi.com www.boardroomsuites.com

JEWELRY JEWELRY

MOBILE APPS

POOLS/SPAS/PATIOS

PHONE SERVICE

PRINTING (CONT.)

8151 E. Evans Road, Suite 2

Scottsdale, AZ 85260 LIFE INSURANCE Phone: 480-315-8040

Email: info@vuria.com • Business Class High Speed Internet www.vuria.com • Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. Scottsdale Rd. A6A Suite 401 Scottsdale, AZ 85254 NETWORKING ORGANIZATIONS Karen L. Evers,Phone: Agency 480-656-4655 Owner/Insurance Consultant 8687 E. Via De Ventura #218 www.comsourcecommunications.com Scottsdale, AZ 85258 Phone: 480-305-1175 POOLS/SPAS/PATIOS Fax: 480-305-1176 Email: kevers@farmersagent.com

7501 E. McCormick Pkwy #202N LOCKSMITHS

Scottsdale, AZ 85258 Phone: 480-355-2700 www.scottsdalechamber.com 10320 N. Scottsdale Rd. Scottsdale, AZ 85253 Phone:ORGANIZATIONS 480-951-3599 NETWORKING www.sunpatioaz.com 7755 E. Redfield Rd., Suite 300 Scottsdale, AZ 85260 Phone: 480-596-9700 www.pinnaclelock.com

NETWORKING 10320 N.ORGANIZATIONS Scottsdale Rd. Scottsdale, AZ 85253 Tim Fitzgerald, President Phone: 480-951-3599 7689www.sunpatioaz.com E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 PRINTING Fax: 480-481-9848 www.sunstateprint.com

Lisa Platt, Administrator P.O. Box 4182 Scottsdale, 85261-4182 Jackie Wszalek:AZ President/Owner Phone: Phone: 480-391-6585 480-483-0166 www.womenofscottsdale.org Cell: 602-810-4005 Located in the ScottsdaleLoop, AirCenter 15770 N. Greenway-Hayden Suite 101 AZSuite 85260B200 15290Scottsdale, N. 78th Way, www.splashaz.com Scottsdale, AZ 85260 2013-2014 President Phone:NAWBO 480-483-7867 www.nawbophx.org Email: Email: leno@iconprintlabs.com www.iconprintlabs.com

businessdirectory businessdirectory

HOTELS (CONT…)

MAILING LISTS & SERVICES

OFFICE SPACE SERVICES

Desert Village Desert Village

23233 N. Pima Rd., Suite 109, 23233 N. Pima Rd., Suite 109, Scottsdale, AZ 85255 Scottsdale, AZ 85255 Phone: 480-515-1200 Phone: 480-515-1200

Ahwatukee Town Center Stephen A. Cross, CCIM Ahwatukee, AZRd., 85044 4843 E. Ray “TheAhwatukee, Tenant’s Advocate” Phone: 480-598-0306 AZ 85044

Ahwatukee 4843 E. Town Ray Rd., Center

14255 N. 79th St., Suite 1 AZ 85260& CEO JoAnnScottsdale, Holland, President Phone: P.O. 480-483-6100 Box 1754 Fax: 480-483-9096 Scottsdale, AZ 85252 Complete Lettershop Services www.swimpoolwarehouse.com Phone: 480-809-3779 Fullfillment • Lists • Discounted Postage www.womenofscottsdale.org 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 PRESCHOOL & CHILDCARE OFFICE Email: SERVICES BUSHLPRS@aol.com www.businesshelpersmailcenter.com

North Scottsdale Business Alliance

COME JOIN US FOR A FREE BREAKFAST O’Daygroup Printing Our great networking meets the 2nd & 4th 7625 E.ofRedfield Rd.,7:00AM-8:15AM Suite 100 Wednesday the month 7625 E. Redfield Rd., Suite 100 Scottsdale, AZ 85260 I-HOP located Loop 101 & Raintree Scottsdale, AZ 85260 Phone: 480-947-7757 ••Fax: Contact Hansen, Pres.480-443-8215 480-699-2484 Phone:Randy 480-947-7757 Fax: 480-443-8215 www.odayprinting.com www.odayprinting.com or Cliff Gaines, V.P. 480-443-3424

NURSING CARE PRODUCTS PROMOTIONAL

10601Phone: N. Hayden Rd., Suite 108, 480-598-0306

Scottsdale, AZ 85260 LOCKSMITHS

Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

PAINTING CONTRACTOR 13845 N. Scottsdale Rd. 7755 Scottsdale, E. RedfieldAZ Rd.,85254 Suite 300 Scottsdale, AZ 85260 Phone: 480-948-6677 www.OpusArtofJewelry.com Phone: 480-596-9700 www.pinnaclelock.com

LANDSCAPING

MAILING LISTS & SERVICES FOR ALL YOUR PAINTING & CONSTRUCTION NEEDS PLEASE CALL FOR A FREE ESTIMATE

Phone: 602-843-6400 Fax: 602-978-1200 Email: info@silveradopainting.com www.silveradopainting.com

Taking Care of Your Landscaping Needs 25847 N. 19th Ave., Phoenix, AZ 85085 Phone: 623-879-7547 www.pocklandscapesolutions.com Complete Lettershop Services

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 8426 E. Shea Scottsdale, AZBlvd., 85260 Scottsdale, AZ 85260 Phone: 480-970-4148 It’s A SmallPhone: World480-664-6600 Preschool & Childcare Fax: 480-481-9848 15650 www.boardroomsuites.com N 83rd Way, Scottsdale, AZ 85260 www.sunstateprint.com (Inside Impact Church) 602-402-2810 • www.smallworlddaycare.org MOBILE APPS “Our goal is to meet the social, emotional, physical, OFFICE SPACE SERVICES and intellectual needs that are unique to each child!”

PRINTING 8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com Stephen A. Cross, CCIM

“The Tenant’s Advocate” NETWORKING ORGANIZATIONS

Fullfillment • Lists • Discounted Postage 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email: BUSHLPRS@aol.com www.businesshelpersmailcenter.com

10601 N. Hayden Rd., Suite 108, Scottsdale, AZ 85260 Phone: 480-998-7998 15770 N. Greenway-Hayden Loop, Suite 101 Toll Free: 888-998-1414 Scottsdale, AZ 85260 Email: steve@crossrealty.com Phone: 480-483-0166 www.crossrealty.com Fax: 480-483-9019 www.despinsprinting.com

7706 E. Acoma Dr. #3

Chamber of Commerce

82 | Scottsdale Airpark News November 2012 Scottsdale, AZ 85260

NORTH

SCOTTSDALE

Business Cards, Brochures, Flyers, Postcards & More! Tim Fitzgerald, President Highest Quality at the Lowest Price! 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Call Today! Phone: 480-970-4148 Phone: 480-970-4148 Fax: 480-481-9848Rd., 6636 E. Thunderbird www.sunstatemarketing.com www.sunstateprint.com Scottsdale, AZ 85254

Mary B. Assisted Living Phone: 480-243-7836

Fax: 480-463-9438 PROPERTY MANAGEMENT Email: office@maryb-assisted-living.com PROMOTIONAL PRODUCTS www.maryb-assisted-living.com 1st Month FREE!

OFFICE EQUIPMENT & SUPPLIES Currently, CPI’s management portfolio consists of over 100 projects, approaching 4.5 million square feet, and consists of office, industrial, and retail space. 2323 West University Drive Pens, Shirts, Bags, AZ Calendars Tempe, 85281 and More! 10,000 Items Available! Phone:Over 480-966-2301 • Fax: 480-966-0132 www.cpiaz.com Call Today! 14202 N. Scottsdale Rd., Suite 148 Phone: 480-970-4148 Scottsdale, AZ 85254 www.sunstatepromo.com Phone: 480-361-5961 www.cartridgeworldusa.com

Raintree & 87th St. – Near Paradise Bakery

Phone:Scottsdale 480-443-4465Airpark News | 81 November 2015 www.cartridgeworldusa.com

Childcare

businessdirectory

AZ 85260 )Internet ted VoIP, daycare.org Localphysical, onal, ncing to each child!” uite 401

Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 Tim Fitzgerald, President www.sunstateprint.com 7689 E. Paradise Lane, Suite 8 AZ 85260 PROPERTYScottsdale, MANAGEMENT 480-970-4148 PROPERTYPhone: MANAGEMENT Fax: 480-481-9848 www.sunstateprint.com

REAL ESTATE & DEVELOPERS

(CONT.)

ons.com

Currently, CPI’s management portfolio CPI's management portfolio consists of consists over 150 of overprojects 100 projects, million square totalingapproaching more than 5.74.5million square feet,feet, and consists andretail retailspace. space. and consistsofofoffice, office,industrial, industrial and 2323 2323 West West University University Drive Drive Tempe, Tempe, AZ AZ 85281 85281 Phone: Phone: 480-966-2301 480-966-2301 • | Fax: Fax: 480-966-0132 480-966-0132 Located in www.cpiaz.com the Scottsdale AirCenter www.cpiaz.com 15290 N. 78th Way, Suite B200 Scottsdale, AZ 85260 Phone: 480-483-7867 Email: Email: leno@iconprintlabs.com www.iconprintlabs.com

p, Suite 101

14080 N. Northsight Blvd. Scottsdale, AZ 85260 Phone: 480-596-9000 www.colliers.com

PROPERTY MANAGEMENT (CONT.)

REAL ESTATE TRANSACTIONS, LEASING, FINANCING & EMINENT DOMAIN

16410 N. 91st St., Suite 112 Scottsdale, AZ 85260 O’Day Printing Phone: 480-443-3992 7625 E. Redfield Rd., Suite 100 www.shellcommercial.com Scottsdale, AZ 85260 Phone: 480-947-7757 • Fax: 480-443-8215 www.odayprinting.com

.com

14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

REAL ESTATE & DEVELOPERS (CONT.)

REAL ESTATE DEVELOPERS PROMOTIONAL PRODUCTS (CONT.)

14605 Dr., Suite Suite110 110 14605 N. N. Airport Airport Dr., Scottsdale, AZ Scottsdale, AZ 85260 85260 Phone: 480-483-1985 Phone: 480-483-1985 Tim Fitzgerald, President Fax: 480-483-1726 480-483-1726 7689 E.Fax: Paradise Lane, Suite 8 www.airportproperty.com www.airportproperty.com Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 www.sunstateprint.com

ces, LLC

Broker/Principal te 207 60 60Childcare 9 85260 AZ com )

daycare.org onal, physical, to each child!”

d Broker te 400 60 80-951-7460

REAL ESTATE & DEVELOPERS (CONT.) Cutler Commercial 2150 E. Highland, Suite 207 Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828 www.cutlercommercial.com

Stephen A. Cross, CCIM “The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

PROPERTY MANAGEMENT Phone: 602-650-2260 Terry Biehn, Nicole Brook, Joe Blegen Industrial | www.camidor.com Office | Retail | Investment

Corporate Services | Property Management Currently, CPI’s management portfolio consists of over 100 projects, approaching 4.5 million square feet, Our Vision: and consists ofbe office, industrial, space. To always the best choice forand ourretail clients. 2323 West University 7025 N. Scottsdale Road, Drive Suite 220 Tempe, AZ 85281

Scottsdale, AZSenior 85253Escrow Officer Kristin Guadagno, Certified Phone: 480-966-2301 • Phone: • Fax: Fax: 480-966-0132 480-348-1601 14200480-966-2301 N. Northsight Blvd., Suite 100 www.cpiaz.com www.cpiaz.com Scottsdale, AZ 85260 Phone: 480-538-1940 Fax: 480-538-1960 www.chicagotitlearizona.com Email: kristin.guadagno@ctt.com

p, Suite 101

resident m 130 ite 55 77 utions.com ns.com

Stephen A. Cross, CCIM “The Tenant’s Advocate”

10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Edge Real Estate Services, LLC Toll Free: 888-998-1414 William Schuckert, Designated Broker/Principal Email: steve@crossrealty.com 15100 N. 78th Way, Suite 207 www.crossrealty.com

7820 E. Evans Rd., Suite 400 Commercial Real Estate Scottsdale, AZ 85260

82 |

14080 N. Northsight Blvd. Scottsdale, AZ 85260 Phone: 480-596-9000 Scottsdale Airpark News November www.colliers.com

RESTAURANTS

Scottsdale: 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354) Phoenix: 21705 N. 19th Ave. Phone: 623-581-DELI(3354) We Deliver & Offering Catering Too! www.RinaldisDeli.com

SECURITY

Scottsdale, AZ 85260 Phone: 480-922-0460 Fax: 480-483-8409 Email: edgesdl@aol.com

Judy Amland, Broker Realty & Designated Management

Phone: 602-650-2260 Terry Biehn, Nicole Brook, Joe Blegen www.camidor.com

businessdirectory

ENT

16410 N. 91st St., Suite 112 Scottsdale, AZ 85260 Phone: 480-443-3992 www.shellcommercial.com

Linda Smith Maughan, CPM®, Designated Broker Phone: 480-483-2853 • Fax: 480-951-7460 14415 N. 73rd St., Suite 100 Scottsdale, AZ 85260 Phone: 480-443-8287 www.losarcosrealty.net

2015

Los Arcos Realty

Steve Cocco Private Investigations Counterterrorism Training Critical Infrastructure Protection Crisis Management Phone: 480-522-4448 info@securitystrategiestoday.com www.securitystrategiestoday.co

Visit www.scottsdaleairpark. com to join our mailing list Shirts • Caps • Jackets • Photo Ts and More! Custom screen printing most wearables from catalog at thomasscreenprint.com or your own inventory! 6102 E. Voltaire Scottsdale, AZ 85254 Phone: 480-991-3344 Email: thomasscreenprint@cox.net www.thomasscreenprint.com

Table Throws, Retractables, Booths, Displays and More! Make Your Next Show Your Best! Call Today! Phone: 480-970-4148 www.sunstatemarketing.com

TOWING

SHREDDING

15560 N. Frank Lloyd Wright Blvd, Suite B Scottsdale, AZ. 85260 Call 480.860.8446 for Appointment Times www.ShredddingScottsdale.com

SPIRITUAL COACH, MENTOR & TEACHER

TENANT SERVICES

Irena As I Am

Spiritual Coach, Mentor & Teacher

Encouraging

Inspiring

Liberating

Helping You Shine!

Irena As I Am, Spiritual Coach, Mentor & Teacher Let me help you Lighten Your Heart. Call today: 602-421-1272 Irena@1DVineDZine.com www.1DVineDZine.com

Awakening

Stephen A. Cross, CCIM “The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

STAFFING & RECRUITING VIDEO PRODUCTION

14809 N. 73rd St., Suite 200 Scottsdale, AZ 85260 Phone: 480-626-5253 www.cestaffing.net

STORAGE

13851 N.73rd St. Scottsdale, AZ 85260 Phone: 480-991-5600 www.storagewest.com

MP&E Equipment Rental 16585 N. 92nd St., Suite 104 Scottsdale, AZ 85260 Phone: 480-596-6699 www.hdgear.tv

Aesthetic Dentistry of Scottsdale ................................ 60 Airport Property Specialists...................................... 5, 22 ARC Point Labs........................................................... 60 Art Fest of Scottsdale.................................................. 75 Avery Lane ................................................................. 27 Best Law Firm............................................................... 6 BILINER LLC.......................................Inside Front Cover Boardroom Suites ....................................................... 46 Breslau Insurance & Benefits....................................... 41 C&R Tire...................................................................... 44 Camidor Property........................................................ 73 Cantina Laredo............................................................ 56 City of Scottsdale........................................................ 46 Colliers International.................................................... 43 Commercial Properties................................................ 47 Cross Commercial Realty Advisors ............................. 45 Cutler Commercial ...................................................... 14 Desert Women's Care................................................. 72 Dilly's Deli - Scottsdale ............................................... 55 Emmerson Enterprises................................................ 71 First International Bank & Trust ................................... 34 Flyers Direct ................................................................ 44 Ginny's Wash House................................................... 62 Gould Staffing.............................................................. 25 Grayhawk Awards ........................................................6 Greater Airpark Realty Services................................... 10 HonorHealth Scottsdale Lincoln Health Network.....23,31 Irgens Partners LLC..................................................... 35 Jack's Warehouse....................................................... 74 JDRF Promise Bell.......................................................57 Jet Linx Scottsdale ....................................................... 2 K O'Donnells............................................................... 54 Ken Clark Properties.................................................... 20 Kids Incorporated Learning Centers....................... 16,17 Line of Sight................................................................ 67 Liv North Scottsdale ................................................... 53 Los Arcos ................................................................... 48 Michael's Creative Jewelry ............................Back Cover Money Radio............................................................... 33 Newmark Grubb Knight Frank..................................... 26 North Italia Fox Restaurant.......................................... 29 Notre Dame Preparatory.............................................. 12 Nussbaum Gillis & Dinner PC....................................... 11 Octane Raceway......................................................... 37 Prestige Cleaners........................................................ 40 Pulse Fitness............................................................... 32 Rayco Car Service....................................................... 80 Rejuv Weight Loss and Health Restoration.................. 70 Rinaldi's Italian Deli...................................................... 55 Schumacher European Sprinter .................................... 1 Scottsdale Airport Autocare ........................................ 38 Scottsdale Chamber of Commerce.............................. 58 Scottsdale Printing...................................................... 24 Scottsdale Shade & Light............................................ 49 Scottsdale Unified School District................................ 25 Service Master Cleaning Solutions............................... 12 Shell Commercial Investment....................................... 13 Signature Real Estate Services.................................... 28 SkyBlueMarket............................................................ 59 Spectrum Insurance.................................................... 21 Splash Printing & Graphics.......................................... 75 Storage West................................................................ 7 Strategic Asset Conservation....................................... 66 Stryker Orthopaedics................................................... 24 Sun Patio & Pool ........................................................ 53 The Hangar................................................................. 56 The Zone..................................................................... 39 Tom's Thumb Fresh Market......................................... 61 TriVata Wellness Center......................................... 50, 51 Van Chevrolet ............................................................ 8,9 Vuria....................................................Inside Back Cover Weiss Kelly.................................................................. 48 Western Alliance.......................................................... 15 YogaFit........................................................................ 63

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In addition to its unparalleled Airpark distribution, the Scottsdale Airpark News is also mailed directly to an additional 1,000 Airpark business owners every month!

November 2015 Scottsdale Airpark News | 83

H Than appy ksgiv ing

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84 | Scottsdale Airpark News November 2015

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40 | Scottsdale Airpark News November 2012