Scottsdale Airpark News - April 2015 by Times Media Group

Airpark News T H E

V O I C E

O F

T H E

A I R P A R K

B U S I N E S S

C O M M U N I T Y

S C O T T S D A L E

F O R

3 4

Y E A R S

APRIL 2015

Cruise

CONTROL

John and Marcia Rowley of International Cruise & Excursions have turned cruises into an empire VIDEO PROS

The best providers in the Airpark

REMEMBER WHEN

Historical look at what has ailed Scottsdale

HOBBY INVESTING

Are collectibles a smart investment?

TOP 10 LENDER 2 YEARS IN A ROW

SCOTSMAN GUIDE TOP MORTGAGE LENDERS IN THE NATION

Making the Home Loan Process Easy to

Understand ROD DENNIS Branch Manager | MLO# 150049 Direct: 480.850.6501 | Mobile & Text: 480.695.0733 Fax: 480.245.5027 www.RodDennis.com 9260 E. Raintree Drive, Suite 100 | Scottsdale, AZ 85260 NMLS 81395 | AZ BK-910890

New Ownership Offers Discounted Leasing Rates Available in 2015 at $.98 PSF Modified Gross

7432 EAST TIERRA BUENA LANE, SCOTTSDALE, AZ 85260 BUILDING FEATURES • Newly Renovated Offices with Exposed Ceilings • High-End Industrial Property • Fantastic Use of Light! • Covered Parking • 100% A/C Warehouse • Approx 22' Clear Height • Shared Loading Dock • Zoned I-1 • Close to 101 Freeway • Minutes from Scottsdale Quarter with World-Class Shopping & Restaurants • Monument Signage Coming Soon!

Suite 101



LEASED!

Suite 105

SUITE 101 ($.98 MG) • 9,670 +/- SF (4,185 +/- SF Warehouse, 5,485 +/- SF Office) • Dramatic Reception Area • 7 Offices • Conference Room • Break Area • Open Work Area • Storage • 100% Air Conditioned Warehouse

SUITE 105 ($.98 MG) • 11, 286 +/- SF (8,635 +/- SF Warehouse, 2,651 +/- SF Office) • Conference Room • Bull Pen • Lunch/Break Room • Bathrooms • Break Area • 100% Air Conditioned Warehouse

**Actively Acquiring Scottsdale Airpark Properties** CONTACT OWNER DIRECT: Scott L Robertson Robertson Scottsdale LLC

7432 E Tierra Buena Lane, Suite: 101 Scottsdale, AZ 85260 1-415-221-2253 slr@vanmac.com April 2015 Scottsdale Airpark News | 1

2 | Scottsdale Airpark News April 2015

April 2015 contents

FEATURES 18 | Cruise Control Behind-the-scenes booker International Cruise & Excursions may be the Airparkâ&#x20AC;&#x2122;s best kept billion-dollar secret 26 | Lights, Camera, Action Video production companies thrive in the Airpark 34 | Not Kids' Stuff Investing in collectibles is serious business 42 | Remember When A look back at what has historically ailed residents in Scottsdale 48 | Lumber-Jacked Up! Southwest Wealth Strategies has built its strong foundation with alumni of Northern Arizona University 78 | Wings & Wheels Event shines a ray of light for pediatric cancer patients

COLUMNS 32 | The Real Deal Home sales and construction markets could be best since 2007 by Rod Dennis

56 | Financial Fundamentals Preparing for a Successful Retirement by Thomas K. Brueckner, 60 | Digital Marketing The pros and cons of using video on your website by Eric Olsen

DEPARTMENTS 4 | Editorâ&#x20AC;&#x2122;s Note

68 | Business Horoscope

6 | Business News

69 | Scottsdale Airpark Map

on the cover:

54 | Dining Destinations

70 | Business Directory

Marcia and John Rowley of International Cruise & Excursions

62 | How's Biz?

77 | Advertiser Index

Cover photo by Gene Lower April 2015 Scottsdale Airpark News | 3

editor’s note 3200 N. Hayden, Suite 210 Scottsdale, Arizona 85251 Phone: (480) 991-9057 • Fax: (480) 348-2109 Website: www.scottsdaleairpark.com

Editor’s Letter

as it just me...or did the month of March fly by like a Randy Johnson fastball? Yes, Spring Training

is over, the boys of summer are headed back to

their respective MLB cities and fans are savoring the hope and

optimism that are bountiful in April. I made it out to

one Spring Training game

in March...ONE! Things are certainly busy here at the Airpark News.

Yes, April is here, a time

when many Arizonans start planning their summer

vacations. San Diego is always

a popular destination, as are Anaheim and Puerto Peñasco (or “Rocky Point” to the regulars). Others are planning cruises,

which have become the hottest segment of the travel industry.

And it’s no surprise—cruise ships are becoming more and more spectacular—with amenities that rival or surpass many of the finest resorts in the country.

Personally, I’ve never been on a cruise, but friends and family

tell me “It’s the greatest thing ever.” Maybe this is the year I finally partake and see what I’ve been missing.

Speaking of cruises, gracing the April cover are John and

Marcia Rowley, the founders of International Cruise & Excursions in the Airpark. If you enjoy a good old-fashioned American

PUBLISHER

Steve T. Strickbine steve@scottsdaleairpark.com

EXECUTIVE EDITOR

Christina Fuoco-Karasinski christina@scottsdaleairpark.com

MANAGING EDITOR

Curt Blakeney curt@scottsdaleairpark.com

ASSOCIATE EDITOR

Ken Abramczyk ken@timespublishing.com

CONTRIBUTING WRITERS

Lynette Carrington, Jenna Damron, Joan Fudala, Jimmy Magahern, Grace Miller, Leslie Tweeton

DESIGNERS

Helga Benz hbenz@ecollegetimes.com Nicole LaCour nicole@timespublications.com Erica Odello erica@timespublications.com

AD DESIGN

Paul Braun pbraun@timespublications.com

ADMINISTRATION

Courtney Oldham production@timespublications.com

SENIOR ACCOUNT EXECUTIVE Lou Lagrave lou@scottsdaleairpark.com

EDITORIAL ADVISORY BOARD

Maryglenn Boals - MgBoals & Associates Beth Brezinski - Underwriter Beth Cochran - Wired Public Relations Steve Cross - Cross Commercial Realty Advisors Rick Kidder - Scottsdale Area Chamber of Commerce John Meyer - Airport Property Specialist Kevin Newell - Hymson Goldstein & Pantiliat

entrepreneurial success story, this is it. Two decades ago, the

Rowleys parlayed the burgeoning cruise and timeshare travel industries into a billion-dollar business. With a concept so

simple, yet so brilliant, many readers will smack themselves in

the forehead and say, “Why didn’t I think of that!” The two are dazzling business visionaries, yet a couple of the nicest people

I’ve ever had the opportunity to meet and interview. Gracious, friendly and accommodating—it’s refreshing to see when nice guys (and gals) finish first. Enjoy the issue!

Curt Blakeney, managing editor

Published monthly since 1981, Scottsdale Airpark News serves the fastestgrowing area in Arizona. Scottsdale Airpark News is delivered to businesses in and around the Greater Airpark Area. ©2015 Scottsdale Airpark News. For calendar and news items, the deadline for submission is the first of the month previous to the month you would like it to run. All submissions are handled on a space-available basis. Unsolicited manuscripts, photographs, or illustrations will not be returned unless accompanied by properly addressed envelope bearing sufficient postage. Scottsdale Airpark News has made every effort to authenticate all claims and guarantees offered by advertisers in this magazine, however, we cannot assume liability for any products or services advertised herein. Copies delivered by First Class mail: $48.00 per year. The tradename Scottsdale Airpark News is registered. Reproduction of material in Scottsdale Airpark News in whole or in part without permission is prohibited.

AHS Publishing, LLC Distribution Services Provided By

curt@scottsdaleairpark.com 480.348.0343

4 | Scottsdale Airpark News April 2015

Bleed Area, May or may not be cut off during trimming.

AIRPORT PROPERTY S p e c ia l i st s

Happy Easter

LLC

SCOTTSDALE OFFICE PROPERTIES– LEASE ± 805-10,137 SF 14605 N Airport Dr ± 980 SF 7880 E Beck Ln ± 1,012 SF 14809 N 73rd St ± 1,988 SF 7326 E Evans Rd ± 3,636-4,568 SF 15721 N Greenway Hayden Loop SCOTTSDALE WAREHOUSE PROPERTIES-LEASE ± 1,260 SF 7302 E Helm Dr, O/W ± 1,680 SF 7575 E Redfield, O/W ± 1,915 SF 16035 N 80th St, O/W ± 1,920 SF 15207 N. 75th St, O/W ± 3,660 SF 7944 E Beck Ln, W ± 34,000 SF 15690 N 83rd Way, O/W

15690 N 83rd Way ±34,000 SF

FORSALE/LEASE SALE/LEASE FOR

ADDITIONAL HANGARS FOR LEASE/SALE ± 1,722 SF Box Hangar, Glendale Airport ± 2,050 SF Executive Hangar, Chandler Airport ± 3,840 SF Corporate Hangar, Glendale ± 6,400 SF Corporate Hangar, Glendale ± 9,736 SF Corporate Hangar, Deer Valley* ± 9,970 SF 1825 W. Knudsen Dr, Phoenix ± 10,125 SF 2 Hangar Duplex, Kingman * ± 12,000 SF Maint. Hangar, Falcon Field ± 19,819 SF Hangar Complex, Falcon Field* ± 20,190 SF 2790 E Old Tower Rd, Phoenix

15834 N 80th St ± 15,000 SF

FOR SALE

FOR LEASE

15827 N 80th St ±11,393 SF

FOR SALE

14605 N Airport Dr ±700-14,000 SF

FOR LEASE

1825 W Knudsen Dr ±9,970 SF

4863 E Falcon Dr ±12,000 SF

FOR SALE/LEASE

KFFZ

4550 Flightline Dr ±10,125 SF

50815 W Highway 60 ±4,300 SF

KGEU

FOR SALE

ADDITIONAL PROPERTIES FOR SALE– MOTEL ± 4,300 SF 50815 W Highway 60, Aguila LAND FOR SALE ± 2-16 acres ± 23.59 acres ± 100 acres

FOR LEASE

7302 E Helm Dr ±1,260 SF

SCOTTSDALE PROPERTIES-SALE ± 11,393 SF 15827 N 80th St, Unit 4, O/H* ± 15,000 SF 15834 N 80th St, O/H ± 15,206 SF 15983 N 80th St, O/W ± 20,148 SF 14809 N 73rd St, O/W/H ± 34,000 SF 15690 N 83rd Way, O/W SCOTTSDALE HANGARS-LEASE ± 933-1,322 SF T-Hangars/Shades, Airport ± 2,757 SF Corporate T-Hangars, Airport ± 5,099 SF 15525 N 78th St* ± 6,420 SF 7880 E Beck Ln* ± 6,483 SF 16033 N 82nd St*

15721NGreenway Hayden Loop ±3,636-4,568 SF

FOR SALE

15983 N 80th St ±15,206 SF

KIGM

Cooper & Queen Creek ±23.59 acres

Casa Grande Municipal Airport Cooper & Queen Creek, Chandler 8700 W. Carefree Hwy, Peoria

*WHOLESALE FUEL AVAILABLE

FOR SALE

FOR SALE Information is secured from sources believed reliable. No warranty as to the accuracy of the information is made.

14605 N. Airport Drive, Suite 210 Scottsdale, AZ 85260

480-483-1985

John Meyer

Designated Broker

Beth Aerts

CCIM Associate Broker

Aron Brow

Senior Associate

Paige Harper

Senior Industrial Associate

Larry Brow

Associate Broker

airportproperty.com

airparkbusinessnews

WE WANT YOUR NEWS!

Send your Greater Airpark/North Scottsdale business news to editor@scottsdaleairpark.com.

Scottsdale resort embarks on major renovation

The Scottsdale Resort & Conference Center will embark on a major renovation on July 1 that will transform the independent resort and revitalize its amenities. The resort is the newest property in the Destination Hotels portfolio and the only resort in the Phoenix metropolitan area to undergo a substantial renovation in 2015. In September, the property will be unveiled as The Scottsdale Resort at

McCormick Ranch, A Destination Hotel, and it will have a refined, updated look to accompany its new name. The first phase of the renovation will inject $9 million into the property, introducing a new restaurant and bar, transforming the main pool, adding significant outdoor meeting and event space, and enhancing guest rooms, all while creating a more open, welcoming feel throughout the resort. The property is owned by Cornerstone Advisors, which also features Motif Seattle, A Destination Hotel, in its resort portfolio. Info: www.thescottsdaleresort.com

New TV game show holding auditions in the Valley

Have you ever watched “Family Feud” and thought, “I could answers those questions…easy!” Well here’s your chance to

prove it. Casting producers for a new network TV game show, tentatively titled “Who Knows Who,” will hold an open casting call at Dave & Buster’s in nearby Tempe Marketplace on Saturday, April 11, between 10 a.m. and 5 p.m. Casting producers are conducting a nationwide search for teams of two to five individuals. Anyone over the age of 18 is welcome to apply. “Who Knows Who” is described as a fun, family-friendly game show, combining elements of pop culture trivia and knowledge of facts, quirks and stories about contestant’s teammates. “Grab your closest friends, roommates, siblings, parents, co-workers, fiancé, even your spunky grandma, and come on down to Dave & Buster’s at Tempe Marketplace,” said casting producer Matthew Stravitz. “We are looking for big personalities who will capture the hearts and minds of the American TV audience.” Scottsdale should have plenty of those big personalities. Info: www.primetimeshowcasting.com …continues on page 10

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6 | Scottsdale Airpark News April 2015

Meet our Scottsdale Locations Managers!

Stop by anytime and say “Hi” SW Airpark 13851 North 73rd Street Scottsdale, AZ 85260

480-991-5600

Leslee

SW McCormick Ranch 9405 E. Doubletree Ranch Rd. Scottsdale, AZ 85258

480-860-1101

Annette

SW Gray Road 7821 East Gray Road Scottsdale, AZ 85260

480-483-0088

Tom

SW Scottsdale 7007 East Bell Road Scottsdale, AZ 85254

480-443-9502

Mike & Gwen

For more information, call one of our local facilities or visit us on the web: NG O VI

SER

April 2015 Scottsdale Airpark News | 7

8 | Scottsdale Airpark News April 2015

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Plus tax, title, license and $399 doc fee. Images for illustration purposes only. Not responsible for typographical errors. Expires 4/30/15. April 2015 Scottsdale Airpark News | 9

airparkbusinessnews …continued from page 6

Scottsdale agency takes home 11 ADDY awards

artz Parsons, a full-service advertising and public relations agency based in Scottsdale, won 11 awards in various categories at the 2015 Phoenix ADDY Awards. The ADDY Awards are the advertising industry’s largest and most representative competition, attracting more than 40,000 entries every year in local American Advertising Federation (AAF) competitions. The mission of the ADDY Awards is to recognize and reward the creative spirit of excellence in the art of advertising. The agency earned a gold award in the category of Social Digital Advertising: Campaign for Armored Nutshellz, a company that makes patented space age ballistic composite athletic

cebook’s ur your n. che elf st and

cup protectors, with a hilarious and daring entry titled “Protect Your Equipment.” Martz Parsons also took home seven silver awards for Armored Nutshellz. The agency also won two silver awards and one bronze award for The Valley of the Sun YMCA for the entry titled “2014 Valley of the Sun YMCA Website.” The Scottsdale agency—which has more than doubled since being purchased by former GoDaddy CEO Bob Parsons—will move on to compete in the upcoming Regional AAF Award Competition that showcases work from organizations in Arizona, Wyoming, Colorado, Utah and New Mexico. The winners will advance to the national competition taking place on June 13. Info: www.martzparsons.com

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airparkbusinessnews …continued from page 10

Arizona BBQ Festival moved to May 2

SPRING CLEANING Q: It’s spring cleaning time and I’m not sure if I should throw all my household linens into my machine. Any suggestions? A: Washing household items at home can have disappointing results. Bedspreads & comforters are often too large for a home washing machine, and they might shrink. But Prestige Cleaners will maintain the shape of your bedding, tablecloths and other household linens. Comforters should be stored in a dark, dry area and in a clean container, not the plastic dry-cleaning bag.

The Arizona BBQ Festival, which is normally staged during April, has been moved to May 2 at Salt River Fields at Talking Stick. Billed as “one of the best damn Honky Tonks in Arizona,” the sixth annual fest will include an expanded Redneck Games Arena, where patrons can get their trailer park on, partaking in silliness such as watermelon seed-spitting, bobbing for pig’s feet and toilet seat horseshoes. More tents and water misters will be implemented to handle the expected higher temperatures. Info: www.azbbqfestival.com

Cayenne Medical debuts two new products

Cayenne Medical, a privately held sports medicine device company specializing in the soft tissue reconstruction segment, launched two new products added to its comprehensive line of surgical solutions. The two products joining the Cayenne arsenal of intuitive devices are the Quattro Bolt Tenodesis Screw and the Short SureLock System, both of which were displayed during the 2015 American Academy of Orthopaedic Surgeons (AAOS) Annual Meeting in March. Both new products underscore the

mission of Cayenne to aid surgeons in navigating intricate joints with ease and confidence, resulting in positive outcomes. The Quattro Bolt Tenodesis Screw is a tenodesis solution that provides an allarthroscopic approach for reliable, efficient, tendon-in-socket fixation. It extends Cayenne’s shoulder solutions to provide a comprehensive upper extremity line along with extended indications. An expansion of Cayenne’s novel SureLock System product line, Short SureLock is a mini all-suture anchor for small bone indications. The Short SureLock System offers the same consistent insertercontrolled anchor deployment with a shorter drill depth for broader extremity indications. Info: www.cayennemedical.com

Culinary school welcomes its newest chef instructor

Arizona Culinary Institute announced its newest chef instructor, Ron Lawrence. The talented chef grew up in Kansas City, where he watched his father cook homestyle meals every Sunday on his one day off. Lawrence still loves simple food, prepared with a little pizzazz. His father’s recipes for pork chops and manicotti still resonate as favorites with Lawrence to this day. …continues on page 14

Closing auction for Greasewood Flat

13216 N. Scottsdale Rd. 7126 E. Sahuaro Dr. 9393 N. 90th St. 7335 Via Paseo Del Sur 3908 N. Goldwater Blvd. 15480 N. Pima Rd. 11186 N. Frank Lloyd Wright 20511 N. Hayden Rd.

480.998.8660* 480.948.2140 480.860.9722 480.991.2440* 480.941.0496* 480.607.0673* 480.391.2010* 480.515.0090*

*24 Hour Pickup Available All Locations Offer 24-Hour Drop Off STORE HOURS: M-F 7am - 7pm | Sat 8am - 6pm

480.948.2781 PrestigeCleaners.com

12 | Scottsdale Airpark News April 2015

reasewood Flat, an Arizona icon, is riding off into the sunset. Their last day of operation was March 31. Local auction company, Sam Auctions, is inviting the public down to own a piece of the wild west on Saturday, April 11 from 10 a.m. to 6 p.m. Greasewood Flat—located at 27375 N. Alma School Parkway in Scottsdale—will sell many of the rustic treasures from one of the “oldest, quirkiest and most classic bars” in America. Greasewood Flat began life as an old bunkhouse building in the middle of the sprawling DC Ranch, which ranged over thousands of acres of

Sonoran Desert in the late 1800s. Over the last century, this desert area has developed into one of the most affluent areas of Scottsdale. Greasewood Flat grew into one of the last bastions of Old West Scottsdale, with its outdoor dance floor, corrals full of burros, rustic wagons and fire pits. Participants will have a chance to win money from the famed “money room,” which is rumored to have more than $5,000 in signed dollar bills hanging from the ceiling, by purchasing $1 raffle tickets—with proceeds to benefit Phoenix Children’s Hospital. Info: www.samauctions.com

April 2015 Scottsdale Airpark News | 13

airparkbusinessnews …continued from page 12 Chef Lawrence honed his skills working at several bars and restaurants in the Kansas City area, including Maxwell’s Grill & Bar in nearby Lee’s Summit. Lawrence and his wife, however, were eager for a change of scenery, and ended up in Scottsdale at the Arizona Culinary Institute (ACI). Chef Lawrence graduated from ACI in June 2013, working at the Seville Golf & Country Club in Gilbert, and, most recently, the Fire Rock Country Club in Fountain Hills. Info: www.azculinary.edu

Hopdoddy celebrates its Texas roots

Hopdoddy Burger Bar, on Scottsdale Road just north of Shea Blvd., is offering a Triple B Burger special for $12 (or $10 during happy hour) during the month of April. The limited-edition Triple B Burger at Hopdoddy, back by popular demand,

14 | Scottsdale Airpark News April 2015

combines bacon, bourbon and blue cheese to make up a decadent burger. Texas-style Kobe beef is seasoned and grilled to medium-rare perfection and placed o n a bed of peppery arugula. It is then topped off with melted blue jack cheese, a warm bourbon bacon onion jam and fresh fried tobacco onions adding crisp texture to the burger. The Austin-born burger and beer joint uses only all-natural, hormone-free and antibiotic-free Angus beef in its burgers. Info: www.hopdoddy.com

Couple opens area’s second Tide Dry Cleaners

Scottsdale residents Neville and Keren Moses announced the opening of their second Tide Dry Cleaners store, with the new one located on Shea Blvd. and 70th Street. The couple says they invested in this venture to impact an industry that is ripe for innovation, serve local residents and businesses and give back to the community. The new store (7000 E. Shea Blvd., Scottsdale) has planned a grand opening on April 25. The Tide Dry Cleaners system includes the convenience of drive-thru concierge services and access to the “Tide Dry Cleaners Anytime” offering, which allows 24-hour pick-up and drop-off. Through its partnership with GreenEarth, and utilization of Tide fabric care cleaning solutions for wet and dry cleaning, Tide Dry Cleaners offers environmentally friendly cleaning technology to care for a range of garments and textiles. Info: www.tidedrycleaners.com 

alliancebankofarizona.com

April 2015 Scottsdale Airpark News | 15

Clo

2,055 SF 100% AC

WAREHOUSE with A/C

NOW AVAILABLE

1,962 SF 100% AC

ery

thi

t fa

r fr

erp

ric

OFFICE Easily/ SHOWROOM

Sub-

2,521 SF Dividablewith WAREHOUSE 1,229 SF

TOTAL 3,750 SF An enviable location in the heart of the dynamic Scottsdale Airpark. Airpark Commerce Center is located at the gateway to the explosive North Scottsdale submarket, with its premium master-planned communities and Internationally renowned five-star resorts. Restaurants, retail and entertainment opportunities abound in adjacent high-quality projects.

LOCATION

15425 / 15475 / 15455 N. Greenway-Hayden Loop, Scottsdale Airpark’s “Golden Mile.” SEC 73rd Street & Greenway-Hayden Loop, one block east of Scottsdale Road.

FEATURES

Lush, indigenous desert landscaping, 14’ clear height in warehouse, common truck well with load leveler, 10’x12’ rear overhead doors, 120/208 V, 1200/200 A, 3-phase, 4-wire, fully fire sprinklered

DESIGN

“Flex” design accommodates offices, showroom, warehouse, manufacturing. Exterior walls of structural brick with stylistic glass and bronze anodized storefronts.

PARKING

Generous surface parking, covered and uncovered

SIGNAGE

Highly visible corporate signage Leased and Managed with Pride by Camidor Property Services

16 | Scottsdale Airpark News April 2015

(602) 650-2260 www.camidor.com

Terry Biehn tbiehn@camidor.com Nicole Lonsdale Brook nbrook@camidor.com Joseph Blegen jblegen@camidor.com

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TERRY BIEHN

tbiehn@camidor.com

NICOLE BROOK

nbrook@camidor.com

JOE BLEGEN

jblegen@camidor.com

(602) 650-2260 Leasing Office on Site April 2015 Scottsdale Airpark News | 17

Cruise CONTROL

By turning travel points into cruises for the likes of Sears, American Express and leading resorts, behind-the-scenes booker International Cruise & Excursions may be the Airparkâ&#x20AC;&#x2122;s best kept billion-dollar secret. By Jimmy Magahern

Marcia and John Rowley overlook the call center at International Cruise & Excursions, which includes the processing for Sears Vacations.

18 | Scottsdale Airpark News April 2015

Photo by Gene Lower

April 2015 Scottsdale Airpark News | 19

I I

t’s the eighth largest employer in Scottsdale and the largest in the Airpark area, with more than 1,350 employees, according to the latest government data. It’s No. 2 on the Phoenix Business Journal’s list of the top womenowned businesses for 2014 (down from No. 1 the year before), and one of the Valley’s biggest success stories overall, serving more than 55 million consumers worldwide and raking in more than $610 million in annual revenues. Yet few denizens of the Airpark district are even aware of International Cruise & Excursions, which occupies the sprawling white and blue building located almost catty-corner from the Scottsdale Quarter on the Greenway Hayden Loop. The most prominent signage on the building, former headquarters of Dial Corp., announces Sears Vacations, a program the company launched in 2012 in a lucrative partnership with the retail giant. A small sign by the street says only ICE, which passersby could be forgiven for mistaking for the U.S. Immigration and Customs Enforcement agency, given the structure’s imposing size and general anonymity. “We never wanted to make ICE a brand,” explains CEO John Rowley, a

former Intel IT guy who co-founded the company in 1997 with his wife Marcia, the company’s chief marketing officer. “It’s primarily a B2B (business-to-business) brand for business partners. We run other big business partners’ travel programs and lifestyle programs. For instance, we do American Express cruises, and we have for 12 years, but you wouldn’t know it if you’re an American Express cardholder and you go online to American Express Travel and click ‘Book Cruises.’ It’s actually coming into this call center, but you wouldn’t know we’re tightly integrated into the brand.” Walk down the stairs from the Rowley’s second-floor offices and you’re taken aback by the sheer size of the call center floor, which extends almost a city block and is bustling at any given hour with at least 900 phone sales reps, each reading from welltooled sales scripts selling cruises for a wide variety of partners in what’s known as a “white-label” arrangement, allowing companies like Sears, Hilton, Marriott, Wyndam and others to offer cruise packages under their brand umbrella using ICE’s buying power and customer service infrastructure. “The reason this concept appeals to big companies is we don’t charge them money

to put them into the travel business,” says Rowley. “We fully funded the entry of Sears into the travel business, and it makes money for them, and we do revenue sharing. So it’s very compelling to an enterprise group that wants a transformational ingredient.”

Kitchen Table Start-Up

So how did ICE become the Scottsdale Airpark’s best kept billion-dollar secret? Stirringly, in 1997 the whole empire started with a simple idea that the Rowley’s couldn’t believe nobody else had already thought of. “My husband and I worked for and owned stock in a technology company that went public, and we were able to cash in our stocks from the IPO,” says Marcia Rowley, referring to Spatial Technology, a Boulder, Colo., software company. “John asked, ‘How are we going to celebrate this?’ and I said, ‘I’d like to go on a cruise,’” says Marcia. “And he said, ‘Well, we have that timeshare, let’s just trade that for a cruise.’ Well, back then, 20 years ago, you couldn’t trade a timeshare for a cruise. And John said, ‘Well, that seems like something that you should be able to do. If you’re buying into vacations for a lifetime, you should be able to go on

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a variety of vacations, including cruises.’” Surprisingly, none of the major cruise companies had considered partnering with timeshare marketers. “Carnival Cruise Lines, Princess, Holland, Norwegian, Royal Caribbean, they’re busy doing their business, which is making their product spectacular,” says Marcia. “The cruise business really relies on the travel agent network for sales and marketing. They have a network of travel agents that basically put people on their cruises.” Through a personal connection with a Carnival Cruise Lines employee, Marcia was able to set up a meeting with the president of the largest fleet in international cruise ship brands. “We explained how timeshare vacation owners are the perfect demographic for cruising,” she says. “And we said, ‘If we can introduce cruising into the vacation ownership industry, you will get a lot of people going on cruises that you’re not getting today.’” Her pitch worked. Carnival decided to take a chance on her idea, and very quickly the small side business she started in a corner of the MiniSoft offices on 16th Street and Northern grew to occupy nearly the entire business complex. “We never did operate out of our house, but it definitely started small,” Marcia says. “I mean, doesn’t every small business start in the kitchen, with a few ideas scrawled on napkins?” Soon the business moved into a four-story building near the I-17 and Dunlap Road and, when it outgrew that, relocated into the former Dial headquarters in the Airpark, where it’s thrived for the past four years. “We came up with a creative idea, an innovative concept of allowing people to trade their timeshare week for a cruise and pay just an all-inclusive fee to cover the meals, activities and entertainment,” she says. The business really exploded when the vacation ownership industry adopted a points system similar to the reward points programs offered by airlines and hotel chains. John Rowley applied his IT experience to develop a technology that would not only allow ICE to trade timeshare points for cruises, but also enable people to barter airline points and hotel loyalty points for cruises too. “Once we had the technology that would accommodate that type of a transaction, trading points for a cruise, it really opened us up to another whole market beyond timeshare,” Marcia says. They’re now even expanding beyond bartering for cruises to allowing customers to trade those loyalty points for lifestyle amenities. “Now we have things like wine, golf, spas, …continues on page 22

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…continued from page 21 online shopping,” says John. “So now it’s also about what you do in your everyday life. And that was Marcia’s idea. She said, ‘People vacation as much as they can, but in the U.S. that’s usually just a couple of weeks a year. How can we be involved in their everyday life the rest of the year?’” While John credits Marcia as “the real brains” behind the company, she credits him for engineering the technology (now patented) that makes it all work. “Underneath all of this,” he admits, “that’s kind of the secret sauce.”

Keeping Employees Happy

John and Marcia Rowley built International Cruise & Excursions by creatively marketing cruises to timeshare owners.

22 | Scottsdale Airpark News April 2015

Walk through the cavernous call center on ICE’s ground floor, and you’ll see an array of features and services you’re more likely to find in a major mall than a workplace. “This is our café,” says Shirley Beaver, executive assistant to John Rowley and one of ICE’s first employees (“I was employee number five!”), pointing out the onsite cafeteria with indoor and outdoor patios that offers workers a varied menu of quality meals at reduced prices subsidized by the company. “We have a nail salon, an on-site massage therapist, an eyelash girl, a fitness center with showers, a concierge desk where you can get your dry cleaning done, get discounted movie tickets, an aspirin or some gum — whatever you need, they have it available.” ICE even maintains an on-site wellness clinic staffed by a nurse practitioner, where anybody insured under the company’s plan can get free medical attention, and a “quiet room” where employees can lay down and take a break if they’re stressed or not feeling well. “We commit a lot of resources to

employee engagement and benefits,” says Marcia Rowley, “because we know that employees are our biggest asset and will make or break the company. So we’ve always invested in our employees.” Of course, there’s a practical reason for all the perks, too. The majority of ICE’s employees are call center operators, a field where turnover is notoriously high due to the constant pressure to meet demanding sales quotas. Even with all of ICE’s perks, the company is constantly hiring to fill vacated positions and averages a middling 3-outof-5 star rating on Glassdoor.com, a website where current and former employees anonymously review companies and their management. “This is a churn and burn,” writes one former ICE sales rep. “Most people are out as soon as they can get another job since the company terminates you when you don’t make quota.” Call center work in general can be a grueling gig, and Marcia Rowley admits it’s not for everyone. “We have standards that we require of our employees, and if we don’t meet them, then they won’t have continued employment,” she says. “But those people who are successful make a really good wage and have a really good environment and love their job.” John Rowley concurs. “We have a lot of long-time employees. Out of the first five employees that Marcia had, two are still with us, and they’ve done extraordinarily well.” Indeed, ICE has been recognized as one of the “Best Places to Work” for four years in a row by the Phoenix Business Journal and listed as one of the 40 “Most Admired Companies” for 2014 by AZ Business Magazine. …continues on page 24

April 2015 Scottsdale Airpark News | 23

Marcia and John Rowley founded International Cruise & Excursions in 1997 and it is now the No. 1 net-rate cruise provider.

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…continued from page 22 “You invest a huge amount of your life in your job, so we want to make sure our employees love what they do, and that they feel comfortable here and they’re not rushing to get out,” Marcia says. “If they feel it’s a great environment, they’ll thrive in that environment. And they’ll understand that we care about them and in turn they’ll care about us.”

working even when they’re on a cruise ship, she still contends there’s no better way to vacation than the mode that originally sparked her empire-building idea. “Cruising is an amazing vacation,” she says. “There is no possibility you could be bored on a cruise today. I mean, they have surfing now on cruise ships, they have zip lines, golf, basketball, ice skating, rock climbing and bumper cars. I even went skydiving on our last cruise. “On top of that, you can visit multiCruisin’ Together ple places and explore great destinations As busy as they are, through a very comfortable and safe envithe Rowleys still take time ronment,” she adds. “When they go into for cruises with their own ports of call, they’ve already vetted out all extended family, which of their excursions—they know who’s repuincludes eight children (most table, who’s going to take care of you best.” from previous marriages) and She’s well aware of the occasional more grandchildren than they ill-fated cruise, but she says cruise ship can keep track of. “There might accidents  24/7 Access  Airport Security Par are Covered actually a rare occurrence, be 12 now,” Marcia says, with an and the benefits of taking a family on a Break Room w/Vending  tive Conference Room embarrassed chuckle. cruise far outweigh the fears of anything  Direct Runway happening. Jet-A Wholesale Airport Of their Access eight grown children, bad four work in the Scottsdale office and “It’s just a great family vacation,” she two who now live in theCurrent Northwest insists. “Our kids Availabili love that we have this work for ICE from home (another perk the business, because they get to explore the company offers its employees). “We didn’t world. My youngest daughter, Haley, got build it as a family business, but it’s kind to experience all but one continent by the of turned into that,” says John. time she was 10. How many 10-year-olds Although Marcia admits they’re John always can say that?”  Meyer, Desi

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John Meyer, Designated Broker John S p e c i a lS i s tp s, e c i a l i s t s, LLC April 2015 Scottsdale Airpark News | 25

esignated Broker LLC

ations Thisor information This warranties, has information been secured from expressed sources has we believe been to be or reliable. secured implied We make noas from representations to sources the or warranties, accuracy expressed we believe or of implied the as toto the information. accuracy be reliable. of the information.

Pro One Media specializes in an entire range of video content that focuses on keeping its clients competitive and relevant. Submitted photo

Lights, Camera,

Action Video production companies thrive in the Airpark

26 | Scottsdale Airpark News April 2015

By Lynette Carrington

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ideo is a powerful medium that instantly commands interest and draws in prospective customers. Scottsdale Airpark is home to several savvy video production companies that create compelling content across multiple platforms. Here, we get to know what makes these companies tick and how they keep their content fresh and engaging.

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Pro One Media Productions

Pro One Media Productions has been in business for 28 years, spending the last five years in the Scottsdale Airpark. “There’s so much energy here and there’s so much going on all the time. Plus it feels ‘small town’ here. I like the Airpark a lot,” says Pam Kelly, who coowns Pro One Media with her husband, John Kelly. When Pro One started, it was only doing conversions of reel-to-reel footage to VHS and then eventually VHS to DVD format. Realizing video was becoming accessible to the masses, Pro One started offering more video services. The company began doing weddings and has long since graduated to doing just about everything but weddings. “The videos we do are everything from video business cards to full-blown infomercial and we do everything in between,” says Kelly. “We’ll do 30-second commercials for television and instructional videos, and we’ve done a lot of video with Scottsdale Healthcare. We’re doing all kinds of business-to-business video services.” The company is also keen on keeping their clients informed on the latest video services so they can stay competitive. Pro One Media Productions is located at 7848 E. Redfield Rd., Suite 6. For information: www.proonemedia.com or (480) 948-9310.

Vuria Creative Technology

Vuria Creative Technology has been in business since 2001 offering an entire range of solutions for businesses and has been located in the Airpark since 2005. “We specifically sought to locate in the Airpark because a lot of what we do is relevant to a lot of people in this area in terms of being a developing business hub,” says Martin Diamond, the president of Vuria Creative Technology.

Owner Darlene & Mascot “Ringo”

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15613 N. Greenway-Hayden Loop | 480.991.0700 | AveryLaneHome.com April 2015 Scottsdale Airpark News | 27

Scottsdale Airpark Locations!

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28 | Scottsdale Airpark News April 2015

“We’re a full-service digital marketing agency that encompasses everything from website and Web applications to mobile apps and other mobile integrations as well as SEO, analytics tracking, CRM systems, video production and other media development,” explains Diamond. The company has done video for a long time. “A lot of the clients we work with want to create something

that stands out from the crowd,” states Diamond. “Instead of using stock photos or things that are very generic, we have a green room studio in our office so we can pretty easily integrate more meaningful content that is specific to the business which gives it more effective and personal presentation." Vuria Creative Technology is located at 8151 E. Evans Rd., Suite 2. For information: www.vuria.com or (480) 315-8040.

Submitted photo

Solutions 8

Vuria Creative Technology offers a green room studio for its clients use.

The owner of Solutions 8 loves being in the Airpark because of the special types of businesses that have taken up operations there. “There’s an interesting amalgamation of entrepreneurial spirit here,” says the owner of Solutions 8, Kasim Aslam, who founded his business in 2006 in the Airpark. “You have really cool, innovative approaches and people willing to say yes to new ideas and also you have that Midwestern work ethic where people say, ‘Hey, let’s stick this out and see if this works out long term.’ We have the perfect storm as far as the way businesses approach the enterprise in general.” “Everything is digital. I don’t do any traditional media,” Aslam explains. “We’re a digital marketing company and 50 percent of my business is building websites. The issue that people face, though, is once they have a website, if nobody sees it, does it even matter? We help people get their websites found and help them establish and maintain their digital presence.”

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Morgan Tyner has been doing business in the Airpark as Dolphin Video Productions since his company was founded 15 years ago. “It’s a thriving area and I live nearby so it is very productive to have my business here,” says Tyner who also travels nationwide and globally shooting video for his clients. He recently shot in the Philippines for nonprofit organization Feed the Need and in Honduras for nonprofit Medical Missions.

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Engaging video is also a part of the company’s services. “Video production, animation, everything that I do is meant to be web-based. For the most part, we do a ton of Web videos. I would say half of them are animated videos and half of them are live shoots, so we shoot on a green screen,” says Aslam. “There’s quite a bit we can do.” Solutions 8 is located at 14354 N. Frank Lloyd Wright Blvd., Suite 11. For information: www.sol8.com or (480) 442-7658.

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Tyner constantly educates his clients on the power and popularity of video. Some of the statistics include the facts that video is the most shared type of media on Facebook and the equivalent of 700 years of video is watched each day on YouTube. “If people want to get their small or medium businesses recognized through video marketing, we’re focused on that,” Tyner explains. The company shoots everything from music videos, commercials and event coverage to animations, 3D renderings, documentaries, demos and indie films. Dolphin also does all of the editing and post-production work for its clients. 

Submitted photo

Dolphin Video Productions is located at 7815 E. Clinton St. For information: www. dolphinvideoproductions.com or (480) 5402021.

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This information has been secured from sources we believe to be reliable, we make no representations or warranties, expressed or implied as to the accuracy of the information.

30 | Scottsdale Airpark News April 2015

April 2015 Scottsdale Airpark News | 31

therealdeal

Home sales and construction markets could be best since 2007 By Rod Dennis

his year looks to be a good one for home sales and new home construction. Just how good? The best since 2007, say economists at Freddie Mac in their “Economic and Housing Outlook” released in February. The majority of homes are bought and sold between March and June, so we’ll have to wait a couple of months to tabulate the results. But all signs point to it being a productive season for housing. One of the key drivers remains—and no surprise here—affordability. In this case, the payment-to-income and priceto-rent ratios suggest that most markets have home values that are sustainable. Another crucial factor is interest rates,

32 | Scottsdale Airpark News April 2015

and they continue to be low. In fact, rates plummeted last month after the Fed indicated any rate increase is likely to take place later than sooner. The average improvement was 0.10 percent, the biggest one-day drop we’ve had in 2015, according to Mortgage News Daily. On the jobs front, the national statistics were a bit sobering. Incomes have largely stagnated during the past 10 years, pointed out Freddie Mac. But the most recent jobs report showed that the economy added nearly 3.3 million, the fastest growth rate since 2000. Here in Scottsdale, it’s encouraging to note that WalletHub ranked us ninth overall among the 150 “Best and Worst Cities to

Find a Job” and 37th in terms of the local job market. All signs point to the demand for housing being led by millennials, the segment of the population ages 25 to 34. Their job prospects are on the rise, with the employment-to-population ratio for this group increasing to nearly 77 percent, according to Freddie Mac. With their bank accounts growing fatter, millennials are the likeliest candidates to get out of rentals and into property where they can build equity. That would be a wise decision. Rents have skyrocketed 11 percent in the past three years and are expected to increase at or above the inflation rate this year, said Freddie Mac.

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“This may be the tipping point,’ said the Freddie Mac report. “Many current renters may decide to strike while the iron is hot—while mortgage rates are low and home prices not too high—and purchase a home this year.”  Rod Dennis is the Branch Manager MLO 150049 of Pinnacle Capital Mortgage Corp. He has been in the mortgage business for 30 years. Equal Housing Lender |AZ BK 910890 | NMLS 81395| Not a tax consultation firm. Consult a tax professional for tax advice. This is not a commitment to lend. Rates and terms subject to change without notice. Subject to qualification. If you have a question about home ownership and/or mortgages you would like Dennis to address in a future issue of the Scottsdale Airpark News, send it to him at RDennis@pcmloan.com.

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Submitted photo

An original painting by Kyle Polzin (with an estimated value of $30,000 to $50,000) will be auctioned during the Scottsdale Art Auction on April 11.

Not kids' stuff Investing in collectibles— like comic books, art and classic cars—is serious business

By Lynette Carrington

ometimes a passion for collecting can turn into something much more. Whether someone is serious about collecting baseball cards, jewelry, comic books, vintage wine, fine art or classic cars, he or she should seek the advice of a financial planner to formulate a sound investment strategy.

Submitted photo

…continues on page 36

34 | Scottsdale Airpark News April 2015

Executive vice president and chief investment officer of BMO Private Bank, Jack Ablin believes that hobby investing should be fueled by passion and not necessarily an investment return.

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OUR 22nd ANNUAL Many people invest in their hobbies

because it’s fun and combines their interests with their financial goals. Investing in collectibles (or hobby investing as some refer to it) can be a bit tricky, however, because no two hobbies are exactly alike. Collecting also poses any number of risks and challenges. For starters, the market may be much harder to track, and considerations like storage and insurance can be an important factor. And, of course, there’s the question of what to buy.

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“The more unique and the more specific something is, the more opportunity for an investment gain,” says Jack Ablin, the executive vice president and chief investment officer of BMO Private Bank in the Airpark. “Most of what people collect is a passion and they probably don’t expect to make a huge return.” In terms of specific areas of collectibles investing, certain things tend to do better than others. “I would say jewelry, certainly, and art…depending on the art…is pretty strong. Autos are mixed,” he states. Anything that is or once was available to the mass market tends to bring mixed results in terms of investing. For clients seeking advice on investing in collectibles, Ablin offers some food for thought. “I think it’s more of an individualized discussion but a lot of it depends on what their goals really are,” Ablin says. “Whether they’re looking to put a substantial amount of their worth into it, then we would have a more serious discussion about the implications. We do have some partners we work with that will actually create investment vehicles to surround a hobby.” For those doing hobby investing, it’s typically only one part of an individual’s overall financial picture. “Quite honestly, unless it’s something where they’re really serious and have a sizeable amount of money to put into it, I would say that for most hobby investments…the operative word is ‘hobby’ and not ‘investment,’” explains Ablin. “It should be fueled by passion and not necessarily expecting an investment return.” In his experience, he has encountered people who do hobby collecting of everything from baseball cards and glassware to horses and gun collections. Jinger Richardson and her husband Brad Richardson own the Legacy Gallery in Scottsdale. The gallery is also home to Scottsdale Art Auction, the largest art auction in the Southwest. “Paintings and sculptures can be put in your home and you can enjoy it,” says Jinger Richardson. “But you need to educate yourself on artists that are going to go up in value versus just decorator art that sits on the wall. There are many artists out there that slowly go up in value in time over 20 or 30 years, but then there are some hot artists that …continues on page 38

April 2015 Scottsdale Airpark News | 37

…continued from page 36 go up considerably faster.” Richardson will assist art collectors and offer sage advice. “We can definitely show them a track record and say, ‘this artist is in his 60s and so this is a very stable price and he’s been at this price for a very long time,’ or ‘he started at a low rate of $2,000 and now he’s at $20,000 or $30,000,’” she says. “The nice thing about art is that you don’t have to tag it, pay tax on it or have to pay maintenance on it,” Richardson says of art versus collecting cars or horses that require ongoing upkeep. The upcoming Scottsdale Art Auction (www.scottsdaleartauction.com) takes place April 11 with a preview at the Legacy Gallery 6 p.m. to 8 p.m. Friday, April 10. The auction is open to the public and the purchase of a $50 catalog is required to attend. “Art collectibles make excellent investments,” says Micha Lang from Mana Fine Arts, a leading art storing, transporting and handling service company in Jersey City, New Jersey. “The best advice I can give you on getting

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Results from the 2015 Russo and Steele auto auction in Scottsdale demonstrate just how brisk the market for vintage cars can be. A 1957 MercedesBenz 300 SL Roadster sold for $1.43 million, a 1969 Camaro ZL1 sold for $335,500 and a 1970 Ford Mustang Boss 429 brought in $330,000. Collectibles encompass a rather large universe, from Pez dispensers to vintage comic books to rare coins and stamps. Many “collectibles” are fine

souvenirs and enjoyable pastimes, but the universe for investment collectibles is much smaller. Supply and demand impact price appreciation, along with liquidity and activity of the marketplace for those items. With any financial decision of a sizeable magnitude, do your homework and ask your financial planner and tax consultant. With collectibles, knowledge is money. 

Scottsdale’s Best Car Wash & BBQ A 1947 Mercedes Benz sold for $1.43 million at a Russo and Steele auction. started is to go with what your eye is telling you and don’t hesitate to start just because you’ve never bought art before. Also, don’t flip quickly. Hold on to it for a bit and wait for the value to go up and enjoy it in the meantime.” Darin Roberge is the director for Russo and Steele Collector Automobile Auctions. His customers typically spend between $50,000 and $1 million on a vehicle. “We’re not zeroed in on one particular element or piece of the hobby,” he says. “We specialize in European sports cars, American muscle cars, hot rods and customs. That encompasses a huge piece of the hobby itself.” “We are the enthusiast experts,” Roberge says. “We’re involved in every level of the hobby and as a result, we have a very broad base of knowledge to draw from. A majority of our clients are repeat clients. We are always accepting new clients, but we do try to forge longterm relationships with pretty much anybody that comes into the Russo and Steele family fold.”

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• Stamps (18 percent) • Antiques and sports memorabilia (13 percent each) • Classic cars and wine (10 percent each)

INVESTING IN COLLECTIBLES IS A POPULAR FINANCIAL STRATEGY BMO Private Bank conducted a study on high-net worth Arizonans (those with at least $1 million in investable assets) and hobby (or passion) investing in 2014 and it found that half of the state’s wealthy engage in some form of hobby investing. This compares to the national average of 68 percent.

Hobby investing is defined as adding collectible assets to one’s portfolio as a means of diversification and, just as important, as a way to have and to hold the things investors love the most. The study found that the items in which Arizona’s affluent are most passionate about investing include: • Art (25 percent) • Jewelry and coins (23 percent each)

“People who choose to invest in their hobbies often do so because it allows them to feel a sense of engagement without having to spend a lot of time on them,” says Jack Ablin, the chief investment officer for BMO Private Bank in Scottsdale. “Many hobby investors are keen to create a legacy to pass on to their heirs—one that is unique to them and reflects their interests.”

WHY DO PEOPLE ENGAGE IN HOBBY INVESTING? According to the study, one of the main reasons why Arizona’s affluent engage in hobby investing is simply

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because it is “fun” (65 percent). Other reasons identified include: • Combines interests with investing (50 percent) • Allows for showing off investments to others (20 percent) • Provides something unique to pass down to heirs (15 percent) • Provides sound investments that will grow in value (15 percent) Regardless of what influences people to combine their hobbies with investing, Ablin notes that, as with any form of investing, there are a few cautionary factors Arizonans of all income levels need to consider. For example: • Antiques can be very illiquid and therefore not suitable for those who may need to convert them to cash in a short period of time.

• Wine and art collecting are longterm propositions, so not appropriate for those with a short-term investing horizon. • Stamps and coins: there is a robust counterfeit market in both these items, so investors need to be careful about their authenticity and well-educated about the risks. • Comic book collecting may be trendy today, but the market may not be so strong in the long or even the medium term.

KEY NATIONAL FINDINGS On a national level, the study found: • Two-thirds (68 percent) of high net-worth Americans have a

hobby investment. • The most common hobby investments are coins (38 percent), art (36 percent), and jewelry (31 percent). • High net-worth Americans are most likely to engage in hobby investments because they find it “fun” (62 percent), because it is a way to combine an interest of theirs with investing (54 percent) and because it enables them to pass something special down to their loved ones (40 percent). • Four-in-10 (40 percent) say they invest in their hobbies because it is a sound investment that will appreciate in value, with this being a larger motivator for men than women (41 percent vs. 36 percent).

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rememberwhen

Photo courtesy of Scottsdale Historical Society

The Mayo Clinic opened on East Shea Boulevard in 1987.

By Joan Fudala

oday, Scottsdale’s Cure Corridor brings patients, providers and potential cures together in Scottsdale. With world-renowned healthcare companies like Mayo Clinic and Scottsdale Lincoln Health Network located in Scottsdale, as well as the myriad of health and wellness centers, spas, clinics and care facilities, Scottsdale is a mecca for curing or treating what ails us. Scottsdale Lincoln Health Network is Scottsdale’s largest employer, and medical tourism is a growing trend—both of which positively impact Scottsdale’s economy and quality of life. Long before we had wonder drugs and miraculously effective medical technology, people came to Scottsdale for the curative features of our warm, dry climate. Tuberculosis (TB), polio and cancer are just some of the major diseases that have impacted Scottsdale residents and visitors over the decades, some have been nearly cured; others have treatments and cures that are in active research.

42 | Scottsdale Airpark News April 2015

Consider these small doses of Scottsdale illness and treatment history: Commander of the Army of the Pacific Maj. Gen. Irvin McDowell, during an 1866 visit to his namesake Fort McDowell, was appalled to find soldiers suffering from scurvy. Soldiers at this remote outpost were not only fighting and patrolling in the area of the Salt and Verde rivers, but they were spending time trying to grow food for themselves and their horses. Gen. McDowell immediately attended to the malnutrition among his troops by hiring civilian contractors to create a hay camp nearby. That hay camp became the settlement of Phoenix, and, as settlement of the area continued, led to the homesteading of Scottsdale. During the first decades after Scottsdale’s settlement in 1888, residents turned to their neighbors on the Salt River Pima-Maricopa Indian Community for advice in treating ailments ranging from lung problems to arthritis. Native Americans had found curative desert plants that alleviated symptoms and provided some comfort. As an example, Patricia Myers wrote in her book

“Scottsdale: Jewel in the Desert,” about former Kansas City resident Minnie Elliott’s miracle cure after she and her husband, theRev. Judson Elliott, moved to Scottsdale in the 1890s. “Mrs. Elliott, a victim of tuberculosis, had been told she had six months to live and had decided to make her last weeks count. So she went to the reservation to teach the Indians hygiene and nutrition. The Indians, in return, worked to restore her health. They had her lie in warm sand under mesquite trees and gave her herb teas. Within six months her lungs had cleared, and she lived to be 82 years old.” Many early Scottsdale settlers were sent here by their doctors in the Midwest or East Coast to ease the traumas of asthma, tuberculosis—often called consumption—and other lung problems that were aggravated by breathing cold, moist, polluted air. Founder/namesake Winfield Scott envisioned Scottsdale as an ideal location for a TB sanatorium, which never came to pass. Health camps sprouted up throughout the Salt River Valley, including the Graves Guest Ranch, a haven for

rememberwhen

Photo courtesy of Scottsdale Historical Society

rest and recuperation on the northwest corner of Scottsdale and Indian School roads, which opened circa 1910. There were no doctors or nurses on the staff; however, guests benefited from light activities such as croquet and horseback rides in the desert and from healthy meals using Scottsdale-grown produce, especially citrus fruit and vegetables. M r s . A . C . Wi t t o p e r a t e d Wi t t ’ s Sanitorium [sic] for Tuberculars in Paradise Valley in the 1920s. Its brochure said, in part, “The climate is ideal and the road to health is assured if under spiritual surroundings, proper food and care are given.” A full-fledged TB sanatorium south of Scottsdale on Curry Road was also available for treatment, but, sadly, not for cures. Tuberculosis is still a world…continues on page 44 Health seekers during the 1900s came to Graves Guest Ranch in Scottsdale for rest and recuperation.

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rememberwhen …continued from page 43

Photo courtesy ofScottsdale Progress and Phoenix Gazette newspapers

wide problem, with an estimated 30 percent of the world’s population infected with the disease. Thankfully, effective treatments are available. After World War I, additional “lungers” were advised to come to the warm, dry Phoenix/Scottsdale area since many soldiers had been exposed to poison gas in the trenches in Europe and had chronic breathing problems. The Great Spanish Flu Epidemic swept the nation and Arizona in 191819. According to Scottsdale resident and Arizona’s Official Historian Marshall Trimble in his book “Diamond in the Rough”: “During the height of the epidemic, social gatherings and sporting events were prohibited and even pool halls were closed to prevent folks from gathering unnecessarily…citizens in Tucson and Phoenix were required to

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Scottsdale’s Economic Development Department announced the branding of Scottsdale’s Cure Corridor in September 2013. wear a gauze ‘flu’ mask in public. A special police unit arrested those going in public unmasked.” Kissing and shaking hands during the epidemic were also strongly discouraged. During the town’s first few decades, Scottsdale residents relied on home cures or trips into Phoenix for medical care until the farm town got its first pharmacy in the 1920s and its first resident doctor in the 1930s. The commute for medical care was finally shortened when the City Hospital of Scottsdale opened on Osborn Road just east of Scottsdale Road in May 1962 (it is now Scottsdale Lincoln Health Network’s Osborn campus). Although polio—also known as infantile paralysis—had been a dreaded and incurable disease for many years, it reached epidemic proportions in the late 1940s and 1950s. As Scottsdale transitioned from an isolated farming community to a popular tourist destination and growing business center after World War II, residents united in their efforts to combat polio. One of the leaders of the Scottsdale area Cure Polio movement was Elliott Roosevelt, son of the late President Franklin D. Roosevelt, who was perhaps the most famous victim of polio. Elliott enlisted local businessmen to have a Fathers’ March that paralleled the Mothers’ March of Dimes to raise money for polio research. The Scottsdale Chamber of Commerce, soon after organizing in 1947, raised money to buy an iron lung—the common treatment for polio cases that affected the respiratory system. In April 1955, Arizona’s State Health Commissioner Dr. C.G. Salsbury addressed members of the Scottsdale …continues on page 46

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rememberwhen …continued from page 45

Photo courtesy of Salk Institute for Biological Studies

Dr. Jonas Salk discovered the first anti-polio vaccine.

46 | Scottsdale Airpark News April 2015

PTA, urging them to get their children inoculated with the first doses of the polio vaccine newly developed by Dr. Jonas Salk. Sixty years ago this month, as Scottsdale children queued up at the town’s two grammar schools for shots, the Salk vaccine was considered one of the most significant advances in preventative medicine. The vaccine helped to alleviate fears of children and adults that polio might affect them, or put them in an iron lung for the rest of their lives. Just weeks before the City Hospital of Scottsdale opened in May 1962, Dr. Albert Sabin personally visited Scottsdale to dispense his new and improved polio vaccine. Members of the City Hospital of Scottsdale Auxiliary assisted Sabin in dispensing the oral vaccine in sugar cubes at clinics held at Arcadia High School and other local facilities. While in town, Sabin and his family stayed at the Mountain Shadows resort in Paradise Valley. Thanks to the Salk and Sabin polio vaccines, the disease has been conquered in the United States. Rotary International and its Scottsdale chapters have continued to work to eradicate polio throughout the world. For “Zonies” interested in the legacy of Dr. Jonas Salk, during a future trip to San Diego, they can visit the Salk Institute of Biological Studies at its scenic coastal location in La Jolla. For information on public tours of the Louis I. Kahndesigned facility, visit www.salk.edu. Scottsdale medical facilities have been at the leading edge of cures and diagnostics since the 1960s. Then-Scottsdale Memorial Hospital-Osborn was the first in the United States to have a free-standing outpatient surgery center, and the first in Arizona to use a two-second CT scanner with full body capability, install an MRI for diagnostics and use the DaVinci robot-assisted surgical system. The Virginia G. Piper Cancer Center was dedicated in December 2001 on the Shea campus of Scottsdale Healthcare. Affiliations with International Genomics Consortium, T-Gen and other cancer research centers brought a new level of treatment and hope to cancer patients throughout the Scottsdale area and those traveling here for treatment or to participate in clinical trials. The Scottsdale Clinical Research Institute at the Virginia G. Piper Cancer Center premiered in 2005, further elevating breakthrough studies being conducted in Scottsdale.

The famed Mayo Clinic of Rochester, Minnesota, opened a Scottsdale campus in 1987. During its 28 years in Scottsdale, Mayo has evolved into an integrated, multi-campus system that include the Mayo Clinic, Samuel C. Johnson Research Building and the Mayo Clinic Collaborative Research Building on Shea Boulevard in Scottsdale and the Mayo Hospital campus on the ScottsdalePhoenix border. Mayo also operates an outpatient clinic on Thunderbird Road in Scottsdale. Among its many specialties is transplantation. Mayo performed the first liver transplant in the Phoenix area in 1999 and the area’s first laparoscopic living donor kidney transplant. Mayo has been a pioneer in bone marrow transplants. Mayo will also introduce proton beam therapy to the area for cancer treatment when a new facility opens on the hospital campus in 2016. Ailments such as Valley fever, diabetes, Parkinson’s disease, Alzheimer’s disease, ALS, cancers of all types and other life-altering conditions are subjects of study at Scottsdale Healthcare,

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Mayo Clinic, ASU and other area medical facilities. Branding the Scottsdale area’s treatment and research facilities as “Scottsdale’s Cure Corridor” (announced in fall 2013) brings further recognition to the talent and tenacity it will take to cure what ails us far into the future. These and other diseases are also the focus

of numerous fund-raising activities supported by Scottsdale civic and charitable organizations. From the March of Dimes walks, to the Komen Race for the Cure, and the recent ALS Ice Bucket Challenge, we’ll all share in the celebration when these diseases are relegated to the history books. 

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John Arnold, left and Mark Asher lead a strong team of NAU graduates at Southwest Wealth Strategies.

Southwest Wealth Strategies has built its strong foundation with alumni of Northern Arizona University By Alison Bailin Batz

48 | Scottsdale Airpark News April 2015

“Sometimes people come into your life and…bam…change it forever,” said John Arnold, the CEO and managing partner of Southwest Wealth Strategies in Scottsdale. “For me, that person was Mark Asher.” New to Arizona in 1995, the Midwest born and raised Arnold was just a freshman at Northern Arizona University (NAU) studying business—with dreams of following in his financial advisor father’s footsteps—when he met Asher (nicknamed “Ash”), a senior and president of the Delta Chi fraternity. …continues on page 50

April 2015 Scottsdale Airpark News | 49

…continued from page 48 “After some good-natured initiation pranks, Ash became more than a friend, he became a brother to me,” says Arnold, now both a Certified Financial Planner and Certificated in Retirement Planning from the famed Wharton School of the University of Pennsylvania. The pair remained close after both earned their degrees and made their way back to the Valley. Arnold developed a lucrative wealth management practice with AXA Advisors Southwest in the Scottsdale Airpark. Asher, however, took

“After some good-natured initiation pranks, Ash became more than a friend, he became a brother to me,” - John Arnold

a very different path, developing a lucrative fan base as one-half of the sports radio duo “Gambo & Ash” on both XTRA Sports 910 and KTAR, among others, for several years. He would also gain attention for his clever sports columns on ArizonaSports. com and help raise funds for the 100 Club, which supports all public safety agencies, including fire services, law enforcement departments and others. While still popular and relevant on the sports airwaves, Asher departed the show in August 2011. Arnold was not only there …continues on page 52

Mark Asher, left and John Arnold met while attending NAU in Flagstaff.

50 | Scottsdale Airpark News April 2015

April 2015 Scottsdale Airpark News | 51

…continued from page 50 • Retirement accumulation for him, but ready to and retirement distribupitch Asher a big idea— tion planning working together. • Risk management, includ“Knowing his prow“Sometimes people come into your life and… ing insurance planning ess for business and pas• Estate planning strategies sion for people, I thought bam…change it forever,” said John Arnold, • Small business benefits he would fit right into planning the wealth management the CEO and managing partner of Southwest world,” said Arnold, Wealth Strategies in Scottsdale. “For me, that In a little more than two noting success thanks years, the friends and partto hard work came for person was Mark Asher.” ners have grown Southwest Asher quickly, so much Wealth Strategies to 11 team so he was named among members and even opened the top AXA “rookies of a satellite office in New the year.” Mexico to assist regional cliThe success inspired Strategies with the mission of providing the duo to consider a big jump—opening innovative and practical financial pro- entele. Altogether, the firm now oversees their own wealth management business, grams for clients including fee-based asset more than $350 million in assets. “Not bad for a group of guys from and engaging fellow Lumberjack alumni management and retirement income disNAU,” proudly stated Arnold, who still to join them. tribution strategies. keeps in contact with his northern Arizona In late 2012 and into early 2013, Arnold and Asher partnered with fellow NAU Still trusted partners with AXA, the core professors. “Now it is time to pay it forward, both to our great school and this alumni Ben Miles, Ray Dimuzio and Chris of Southwest Wealth Strategies include: Lanier—graduates in classes ranging from • Investment management and portfolio community for embracing us.” Active in the philanthropic community, 1997 to 2007—to form Southwest Wealth construction

52 | Scottsdale Airpark News April 2015

The team at Southwest Wealth Strategies includes 11 NAU graduates.

Arnold is a board member of the Military Assistance Mission, which provides financial and morale aid to current Arizona active duty military, their families and wounded warriors regardless of overseas deployment status. In addition, the firm was also able to support the Weekend Jetaway Culinary Casino Classic in the Airpark to benefit local nonprofits and take part in fundraising events for Every Kid Counts, where one of their team members is an active board member. Eager to shine a light on the talent up north, Arnold and his team also hope to partner with NAU to provide mentorship to students in 2015. “While ASU and UA tend to get a lot of notice for their academics, which are impressive, there is a huge talent pool and so many aspiring leaders who have graduated from and are attending NAU today,” Arnold said. “Students from all over the world come to the W. A. Franke College of Business at NAU for both a high-quality business degree and a one-of-a-kind university experience. Take it from me…we were challenged to develop from students into leaders there.” 

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hey say imitation is the sincerest form of flattery and that’s perhaps never truer than in the restaurant business, where new establishments are notorious for riding the culinary coattails of others. So it’s no surprise that a new generation of restaurants have shamelessly mimicked the successful fast-casual model of Chipotle, the phenomenally successful Mexican grill that has shaken up the restaurant industry. The latest to walk that path is Fired Pie, a Phoenix-based pizza chain that now has eight Valley locations, including a Scottsdale restaurant at the northwest corner of Northsight Boulevard and Raintree Drive. Like Chipotle, Fired Pie uses an assembly-line system where customers order from a simple, pared-down menu—either a personal pizza or a fresh salad—then choose their favorite toppings, watch the kitchen staff prepare the dish using fresh ingredients, pay the cashier and wait for their meal, which normally arrives within minutes. Like Chipotle, Fired Pie is furnished with modern décor, providing a hip, casual dining experience. In keeping with its simple theme, Fired Pie offers only one size pizza, an 11-inch version priced at $7.95, regardless of the toppings. It’s the perfect size for one person with a hearty appetite or two people who can split a pie and a salad. The pizza can be ordered their way or your way. For first timers, I’d recommend ordering one of their signature pizzas: Tomato Basil, Pesto Chicken, Hawaiian BBQ, Veggie, Steak & Blue (with gorgonzola cheese), Meaty Italian and just plain Sauce & Cheese (only $6). The Meaty Italian features mozzarella, pepperoni, salami, capicola and sausage. The meats balance well with the sauce and cheese. The thin crust is crispy and slightly chewy, not dry, and complements the toppings nicely. The Hawaiian BBQ—barbecue sauce, mozzarella, Canadian bacon, pineapple and cilantro—is a nice variation on the

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financialfundamentals

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retirement nears. The Rule of 100 is a ruleof-thumb guide often used to establish the proportion of assets that should remain exposed to risk. By subtracting your age from 100, the remaining number should be the percentage of assets left exposed to risk, and the percentage equal to your current age should be held in safe financial vehicles.

policies, wills, and trusts ensuring that your intentions for your heirs are met based on your current circumstances. 4. Clarify the situation relating to Medicare and/or Medicaid benefits Knowing what you qualify for in terms of Medicare and Medicaid can be crucial. Understanding where there could be shortfalls in coverage and what supplementary financial arrangements

you may need to make should be an important part of your retirement plan. Healthcare costs can take a big bite out of retirement savings, so preparing in advance should enable you to mitigate any unexpected overheads. 5. Secure a long-term care plan Economists have coined the term, “negative inheritance” to describe the situation that occurs when the costs of …continues on page 59

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â&#x20AC;Ścontinued from page 57 bull market; normally bull markets have an average duration of 3.7 years, and the average bear market experiences a minus-34percent decline. The last thing you can afford within a few years of retiring, is losing 34 percent of the money that itâ&#x20AC;&#x2122;s taken you 40 years to save, thus delaying that retirement another 5 to 7 years. The time to prepare for your future is now. ď Ž Thomas K. Brueckner, CLTC, is president/CEO of Strategic Asset Conservation in Scottsdale, a conservative wealth management firm with clients in 18 states and 6 countries. He is a 2011 advisor of the year national finalist, a radio talk show host, and a mentor to other advisors nationally. He may be reached for comment at go2knight.com. caring for family members outweighs any gifts or bequests children may inherit from their family. A longterm care policy helps cover expenses incurred to provide care when you are not able to care for yourself. This policy can help prevent your children from putting their lives on hold or bear the financial burden of funding medical costs if you ever need full time care. It also protects you from potentially having to use your retirement funds on unforeseen medical difficulties. The ideal age to purchase a long-term care policy is usually between ages 45 to 65, so postponing that particular decision is usually not recommended. 6. Make an appointment to discuss your pension options The type of account in which your pension is held has profound implications for withdrawal, both in the way in which it can serve as a source of retirement income and in any associated tax

issues. The best solution will depend on your situation, lifestyle and needs. An advisor who specializes in helping retirees prepare for retirement can help you navigate the options available and plan accordingly. 7. Schedule an appointment to discuss Social Security options Have you thought about when you should begin drawing from Social Security? Do you know the implications of the choices that you make? Make sure that you meet with an advisor who is familiar with assisting retirees prepare for and navigate through retirement. Clarifying your options and identifying the optimal time to begin taking Social Security for your circumstances will ensure that you understand where all of these pieces fit into your retirement landscape. We are now past the sixth anniversary of the current April 2015 Scottsdale Airpark News | 59

digitalmarketing

The pros and cons of using video on your website By Eric Olsen

ith an increase in businesses using video on websites, the combination of that, social media and interactive marketing can be an incredible asset for any company. It adds personality to websites and organization and, as they say, “Puts a face to a names.” Videos can also position executives and their employees as thought leaders in the industry or marketplace, increase awareness of their product or service, and promote their brand. However, misusing video can have the reverse effect.

PROS Personality—People buy from people. Getting to see the personality of an organization or its employees prior to buying can make a huge impression on website visitors. Videos are often an ideal marketing tool for professional sources such as doctors, dentists, attorneys, accountants and others. A great example is the Law Offices of Mark Bregman (www.markbregmanlaw.com/media). Here you can see Bregman provide insights into his practice and his approach to estate planning and other legal services. Boost SEO—Video allows for stronger search engine optimization. How companies title and describe their videos allow the search engines to rank and index information correctly. Videos can be indexed and steer the correct audience toward your website. This can also generate more traffic to your website, especially if a YouTube channel is integrated to showcase videos. In essence, you leverage the power of YouTube, a Google-owned entity, by uploading your videos to one of the world’s most popular websites and drive traffic back to your website. Consumer Friendly—Video is easier than text; consumers don’t want to read anymore because it is less convenient.

60 | Scottsdale Airpark News April 2015

It is much easier to watch a 30-second to one-minute video clip about a service or product than it is to click around an entire website until you find the same information. Fasturtle’s website (www.fasturtle.com) does a good job of introducing video and how to use video to inform your audience without being overly intrusive. A brief overview of services is well positioned on the homepage along with individual videos located in the content of a number of pages within the website.

CONS Videos are often effective marketing tools The DIY Dilemma—Do-itfor professionals such as doctors, dentists, yourself (DIY) videos often attorneys, accountants and others. look like that and still require a lot of time, software and important to choose the correct spokesediting to complete. For example, Adobe’s After Effects can cost person. This element is as important as $50 per month on an annual agreement. what the person is saying. A poor video Not all software is easy to use and often- can easily sway a viewer’s perception times purchasers are spending more time of the organization as a whole. Besides learning the program than running their being comfortable in front of a camera, business. These types of videos are a great be sure the spokesperson speaks clearly way to generate quick content and expo- and exudes charisma and knowledge. sure as a short-term strategy. However, Ensure everyone has their script ahead this is not a good long-term solution. A of time and that they practice enough to smarter approach might be to hire a video sound like they’re not actually reading or marketing firm to handle the creation from a script. It should be thought of as a of the videos from soup to nuts: writing conversation between the spokesperson the script, managing the shoot, editing the and the target audience. Remember you video, etc. They can add the profession- want to engage your audience, not put alism you want to ensure your video is them to sleep. engaging and will draw in, entertain and Video Buffering—One potential problem educate your audience. of online video is load time or bufferThe Wrong Spokesperson—Choose ing, which can degrade the quality of your speaker carefully; videos can often- the video while being viewed. This is times turn out poorly if the spokesperson something that varies with a viewer’s is not comfortable in front of a camera. Internet connection, but it can possibly When planning the video, it is extremely be intrusive and lead to disengagement

digitalmarketing

Videos can also position executives and their employees as thought leaders in the industry or marketplace and increase awareness of products or services. and a poor perception of your company. Attention spans seem to be steadily decreasing. The increase of mobile and tablet usage through WiFi connections has put a drain on download speeds, thus furthering the perception of slow websites and load time. To combat this, use an offsite player or service like YouTube or Vimeo and integrate it within your website. According to a recent article by The

Guardian, studies have shown that 32 percent of consumers will abandon slow sites between one and five seconds. A one-second delay in page load time can result in 11 percent fewer page views, 16 percent decreased customer satisfaction and 7 percent lost conversations. At a time when everyone is expecting instant gratification, you cannot afford to have slow or interrupted videos on your page.

Ultimately, videos can be extremely beneficial and help a company increase website traffic, connect with its target audience and increase trust in its leaders... the organization. Strong, well-spoken leaders and experienced video professionals are essential to creating successful videos. Detailed goals and objectives will guide you through the process of choosing the right firm to create your video, where to put it on your website and social media and how to measure your success. I wish you continued success with your digital marketing in 2015.  Eric Olsen founded Fasturtle, a “Ranking AZ” Top 10 website design and SEO firm that provides business owners strategic digital marketing solutions. Olsen empowers business owners and their staff with the tools and techniques to expand their brand. For more information: Fasturtle: (480) 348-0467 Facebook: www.facebook.com/Fasturtle Twitter: @fasturtle

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Editor's Note:

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celebraTe cinco de Mayo! 62 | Scottsdale Airpark News April 2015

Scottsdale Airpark News (SAN): How is business going relative to last year? Stanton: The past several months have seen major growth and much of it is focused right here. On November 1, 2014, Matt Dana, a premier estate planning attorney in the Airpark, joined our firm along with two associates and two paralegals on his team. Their affiliation with Quarles & Brady is built on the work of our partner Trisha Baggs, a highly regarded estate planning attorney in the firm’s Phoenix office. With the addition of Dana and his team, Quarles & Brady established a pres-

how'sbiz? ence in Scottsdale, making the Airpark office our tenth location nationwide and third in Arizona. The new office will be located at 8817 E. Bell Road, Suite 201. With Dana combining his highly developed Arizona trusts and estates practice with Quarles & Brady’s national practice, we can support and augment one another on a single platform, enhancing our ability to serve clients across Arizona and the country in general. The Scottsdale office continues to serve local trusts and estates clients, but the service offerings here are multiplying, as it delivers Quarles & Brady’s full range of business legal representations as a member of the national network. SAN: What kinds of plans for growth can you share that might give insight into some of the other things happening in your industry?

NICOLE STANTON Office Managing Partner of Quarles & Brady LLP • Year your company was founded: 1974 • Years in the Scottsdale Airpark: 1 • Number of employees: 183 • Industry: Legal • Annual revenue: More than $10 million

Stanton: Quarles & Brady is continuing to expand its services to meet and exceed the needs of its lawyers and clients. We strive to be a place where we can offer the necessary tools and support for both current and prospective lawyers. Having this plan of service expansion allows us to be a sought-after place of employment. It’s our belief that when lawyers relocate to a new firm, they should be able to continue their work, but also have the opportunity and means to grow it into something bigger. Giving lawyers this chance to be more successful through

improved resources allows them to expand their platform and provide more benefits to their clients than before. This allows for long-term career success, as well as success for clients. In addition, Quarles & Brady seeks to recruit not just talented, successful lawyers, but also lawyers that fit into the work culture and environment within the firm’s offices. This is a key to growth success because it leads to long-term retention. SAN: Are you planning to do any hiring in the next 6 months? Stanton: Absolutely. SAN: How do you find it best to recruit new team members in this age of technology? Stanton: While the age of technology has changed recruitment techniques, Quarles & Brady still finds word-of-mouth and personal relationships to serve as the best pipelines to talent. Pair that with being a law firm in which lawyers can grow their practice and intellectually have a challenging career with congenial and collaborative colleagues, and it creates an outline for successful recruitment. In the recruitment process, one of the other things that Quarles & Brady does to distinguish itself from other law firms is putting focus on Quarles & Brady University (QBU), which is a comprehensive orientation program we offer to new associates. This training includes presentations and networking with experienced lawyers, as well as other new attorneys. Newcomers get a sense of strategies that work, how to work effectively with their secretaries, learn to record their time properly and promptly, and learn about firm benefits such as the flexible benefits plan and 401(k). They also gain insight into such issues as firm values, client expectations, ethics, and conflicts of interest, as well as the evaluation process. In addition, associates also attend a writing seminar presented by outstanding experts. In the evening, they have the opportunity to get to know their peers and a variety of partners from each of the firm’s offices in social settings. At QBU Mid-Level, the chair of the Executive Committee gives a presentation about the business of managing a law firm. QBU Mid-Level teaches building client relationships, improving client service and communication, marketing oneself and one’s practice, supervision skills, and

preparing for partnership. The firm goes to great lengths to put systems in place to achieve a well-balanced and full life. Quarles & Brady firmly believes that happy lawyers are better lawyers. Because attorneys set their own schedules and manage their own workloads (within the parameters of client demands), attorneys have the control they need to balance the competing demands of work and their personal lives. The firm has some concrete tools designed to achieve this result, such as generous maternity, paternity and family leave policies, a flexible work schedule policy, web-based network access and Income Partner status. SAN: What is one thing about your business you believe other businesspeople in the Airpark would be surprised to know? Stanton: In 2014, Law360 named Quarles & Brady to its inaugural class of “Ceiling Smashers,” the 25 U.S.-based law firms, out of nearly 400 surveyed, that have the highest percentage of female partners. The firm was also noted as being one of seven “big law firms” with a female chair. Fun fact: Quarles & Brady is the only AmLaw 200 firm that has been led by an African American, John W. Daniels Jr., followed by a woman, current firm chair Kimberly Leach Johnson. Here in Scottsdale, Quarles & Brady intends to be an active member of the Scottsdale community, as it has been in Phoenix, Tucson, and its seven other locations across the country. The firm has a long history of enthusiastic social responsibility, embraced by civic-minded lawyers and staff members alike. The firm is committed to supporting and sustaining its local communities through its Quarles Cares program and pro bono services, reflecting an ongoing devotion to making communities the firm calls “home” better places to live. Matt Dana is himself a longtime, ardent supporter of Arizona State University and has been active in several of its programs and initiatives through the years. We boast some of Arizona’s great civic, economic development and charity leaders. SAN: What are some of the challenges faced by your industry and how is your company working to overcome them? Stanton: Quarles & Brady strives for excellence in all it does: in quality of legal work, service to clients, strength and April 2015 Scottsdale Airpark News | 63

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diversity of attorneys and staff, superior work environment and involvement in each of the communities it calls home. An ongoing challenge that is critical to our business is the continuous development of the talent on our teams. Professional development is important to the firm because law is very much a “people” business and what makes Quarles & Brady special is the exceptional nature of its people. Investing in growth and development makes the firm a better service provider. SAN: Who is a role model in business whom you look up to? Stanton: In business, I look up to Jay Parry, CEO of the Arizona Super Bowl Host Committee. By all accounts, she pulled off a huge success in terms of how the Super Bowl reflected on Arizona. Her leadership style is attributed to that success. Seeing how she made good decisions that were sometimes difficult in intense international scrutiny is inspiring. She empowers people, which, to me, is what leadership is all about. That’s why the event was successful—because the people who were working with her on the Super Bowl would have done anything for her. Everyone put the event in front of their own self-interests. In addition to empowering her team, she also put the community together both locally and nationally on a shoestring budget in a short period. It was her goal to prove that Arizona could successfully put on a world-class event, and she really exceeded that goal. SAN: How about a few words of wisdom? Stanton: There are going to be days when work or life deals you a bad hand. But it is just that—one bad hand. Roll up your sleeves and work toward a better one. Never be afraid of hard work. One of the things I have always said in terms of managing a law firm or leading a group of people is you can’t let the highs get you too high and lows get you too low. Right now, we’re having great success with our Scottsdale office in getting new partners, but next week we could have people tell us they’re leaving to go inhouse or to another law firm. We’re in this community for the long-term. We’re not looking for quick attention-grabbing success; we’re looking to be partners with our clients. Point is—you have to go steady. 

Scottsdale Airpark News (SAN): How is business going relative to last year? Brown: The past 12 months have been a whirlwind in the best possible way for us. In March 2014, I was proud to accept the position of Washington Federal’s firstever Arizona Regional President. At the same time, we entered into an agreement with Bank of America to acquire 13 of their branches statewide. So, in the past year, we’ve grown to 35 branches statewide. Right now, our portfolio is approximately 60 percent consumer and mortgages. However, our commercial side of the business has been growing exponentially—at a faster clip than any other business line. We see it continuing to do so and are putting plans in place to facilitate that growth at the branch and executive level. SAN: What kinds of plans for growth can you share that might give insight into some of the other things happening in your industry? Brown: Because our commercial/business line is growing at the rate it is, bringing in the right executive leadership—and continuing to do so in 2015—has been key. Among our proudest moves has been bringing in the Airpark’s own Ben Danner, a 25-year veteran, in recent months to head up what we are calling our business banking initiative. Danner’s work in this market to provide

how'sbiz?

MIKE BROWN Arizona Regional President of Washington Federal Bank • Year your company was founded: 1917 • Years in the Scottsdale Airpark: 15 • Number of employees: 40 in our North Scottsdale offices; 250 statewide • Industry: Banking • Annual revenue: More than $10 million

a complete line of customized business and consumer banking services for small and medium business owners, professionals, nonprofit organizations and individuals preceded him when the opportunity first came to bring him onboard. With him leading our team, we are boldly partnering with and bringing on businesses in Arizona from $2 million to $200 million, ranging from mom-and-pop shops to companies with full management teams at the C-suite level. And, thanks to our recent branch growth, we’ve been able to think outside of just Maricopa County. We see a majority of our growth in the coming months in areas like Tucson, Payson, Prescott Valley and even Show Low—areas where having a face-to-face meeting means a lot. Understanding and respecting that, we want to show businesses statewide that we care about more than just Phoenix; we want to help them in whatever city they work, live and play in too. SAN: Are you planning to do any hiring in the next 6 months? Brown: Absolutely—we’ve actually already gotten started on it. SAN: How do you find it best to recruit new team members in this age of technology? Brown: For us, investing in technology is critical for our customers. In fact, we are in the process of a complete IT system

overhaul—slated to be completed in late 2015—that will allow us to serve customers in whatever way they need. This could be from the comfort of their homes or businesses, at a branch using a smart ATM or working with us face-toface at a local branch. We think the enhancements will suit the needs of the millennial generation as they move into leadership roles in the business community. And by continuing to also offer the brick and mortar experience at our branches, we will fit the needs of those who still want that one-on-one relationship with their banking team. Conversely, when looking for talent, it is more about the role technology doesn’t play. Finding good people comes from building good relationships: with people, in person, through experiences, over years. SAN: How optimistic are you about the economy getting better in the next year? Brown: In Arizona, while I am optimist, I would be downright giddy if we could get local job growth to grow at a higher tick. While we aren’t paddling water, we are at a slow crawl compared to where we should and could be. SAN: What is one thing about your business you believe other businesspeople in the Airpark would be surprised to know? Brown: Washington Federal is a portfolio lender on every loan that we do, including mortgages. The vast majority of banks—I am talking north of 95 percent of them—sell their mortgages to Fanny Mae or Freddy Mac. This means our customers are with us 30 years. It’s just our culture—we want to be there to help them when they need something, and to take care of things in-house. SAN: What are some of the challenges faced by your industry and how is your company working to overcome them? Brown: It’s no secret that compliance and regulatory changes are a hurdle all banks have been working to overcome. It is a paradigm shift we’ve all been thrown into – one that results in an exorbitant amount of increased costs on our end. Like everyone else in our boat, we are tackling it head-on and in as transparent a way as we possibly can. In addition to that, there was just a story in the local paper touting “the end

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how'sbiz? of brick and mortar banks as we know it.” Increased digital capabilities coupled with rising costs of doing business and real estate do make brick and mortar branches a bit challenging, especially given our goal to provide service both in Metro-Phoenix and to smaller cities and towns statewide. We are working through this by looking at creating micro-branches and even partnering with other businesses to co-branch our branch buildings. For example, we have a sister branch in Seattle that shares its real estate with a coffee house, and people love it! We are looking at how to do all of this in Arizona to ensure our branches are as accessible as possible no matter where you work and live. SAN: Who is a role model in business whom you look up to? Brown: Warren Buffett—and for more than just his Midas touch. Article after article on Buffett talks about his Midwestern attitude and work ethic as well as the importance he places on having real relationships with team members and business partners that span decades. That is something to certainly aspire to. SAN: How about a few words of wisdom? Brown: The harder you work, the “luckier” you get. SAN: What are your business goals over the next 12 months? Brown: We want to put Washington Federal on the map in Scottsdale, Phoenix and beyond as we move toward our company’s big 100-year anniversary in 2017. We’ve been here, and we will continue to be here.

ERICH REICHENBERGER Vice President and Area Manager of Pioneer Title Agency • Year your company was founded: 1985 • Years in the Scottsdale Airpark: 13 • Number of employees: 13 on our Kierland/Airpark team, more than 375 statewide • Industry: Real Estate • Annual revenue: More than $10 million

Scottsdale Airpark News (SAN): How is business going relative to last year? Reichenberger: Business has been great to start off 2015. Purchase transactions are steady and seem to have increased with most of our offices, and of course we hit another small refinance boom this first quarter, which helped things. I actually just came across a story that reported home sales across the Valley are on track to jump more than 30 percent over the next several months, potentially signaling the restart of our stalled housing recovery. ASU’s W.P. Carey School of Business seems to agree, noting that the positive increase appears to signal that more first-time buyers and former homeowners who lost houses to foreclosure are purchasing again. SAN: What kinds of plans for growth can you share that might give insight into some of the other things happening in your industry? Reichenberger: Our growth has been really steady in recent years, as we began the housing recovery. In the greater Scottsdale market, we’ve actually grown so much that we recently opened a second area office—this one in Paradise Valley—to accommodate all of the work. Our Phoenix office had similar positive growth as well. They actually expanded their branch into two offices in two floors to handle all of the workflow. SAN: Are you planning to do any hiring in the next 6 months?

66 | Scottsdale Airpark News April 2015

Reichenberger: With 55 branches statewide, we are always hiring. Interested? SAN: How optimistic are you about the economy getting better in the next year? Reichenberger: I am cautiously optimistic for many reasons. The less restricting lending standards and the federally mandated cut to Federal Housing Administration mortgage insurance may be attracting new buyers, too—and if it continues, then I am definitely optimistic. It also appears that Millennials are starting to get into the market. All signals point toward them hopping off the fence and stepping into their own houses. SAN: How do you find it best to recruit new team members in this age of technology? Reichenberger: Technology is a great tool in the recruiting process by allowing us to post opportunities to websites such as Monster.com, Jobing.com, Craigslist, etc.; it has helped us a lot. I do believe that when it comes to recruiting a solid potential team member, nothing beats the personal touch of reaching out with a call to set up a face-to-face meeting. SAN: What is one thing about your business you believe other businesspeople in the Airpark would be surprised to know? Reichenberger: For our 30th anniversary, rather than hosting a party in the grand ballroom of a prestigious resort, we

how'sbiz?

SAN: How about a few words of wisdom? Reichenberger: Communicate! Communicate! Communicate! It makes and breaks relationships and can make and break companies.

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SAN: What are your business goals over the next 12 months? Reichenberger: Continue to grow our builder, investor, realtor and lender business base, while still keeping focus on exceptional service to our existing customer base. I feel that taking care of those who already support you is key, and the smartest way to grow your business. 

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SAN: Who is a role model in business whom you look up to? Reichenberger: I’ve had many great mentors over the years, so that is a tough to just pick one, but Pioneer founder Keith Newlon has taught me a lot. His integrity and commitment to his team/ staff is unlike any other.

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SAN: What are some of the challenges faced by your industry and how is your company working to overcome them? Reichenberger: In our industry, we often suffer when people don’t understand what we do and why they need us. The land title transfer system in America works so well that most consumers never take the opportunity to learn how or why it works or to understand the personal and societal benefits derived from this highly effective system of assurance. However, when an individual sits at a closing table to sell one house and buy another, the main reason such a complex real estate transfer can be quickly accomplished is because an independent, third party title/settlement professional has already searched the public record (property records, tax records and court records) to establish legal ownership of the property being sold, cured any title or public record defects (one-third of all transactions reveal a title or public record defect), accounted for and transferred all of the money intended to change hands and insured the entire transaction against any mistake, fraud, risk or defect, whether it is known or unknown. As a practical matter, this means that buyers are more willing to purchase property because they are insured against property fraud and defects in the public record. Lenders are more willing to make loans because the borrower’s ownership

of the collateral, or real estate, is guaranteed through title insurance. The secondary financial markets are willing to buy mortgage-backed securities because, in the event of a default, their right to the underlying collateral is assured. Title companies and their agents are involved in completing all aspects of the closing process, from preparation of documents and recording instruments, to preparation of closing forms and collecting and disbursing funds. Before a transaction is completed, a title search of the records is made in an effort to locate potential problems so that they can be corrected and the transfer can proceed. While most problems can be located in a title search by skilled professionals, there can be hidden hazards that even the most thorough search will not reveal.

Yo u r

have partnered with the Arizona Trail Association—also celebrating the 30th anniversary of the Arizona Trail—on “Take a Hike,” a first-ever, fundraising and employee wellness challenge utilizing the Arizona National Scenic Trail. The Arizona Trail is a continuous path across the state of Arizona and is open to all forms of non-motorized recreation, including hiking, running, backpacking, horseback riding and mountain biking (outside designated wilderness areas). Through this unique partnership, our goal is to raise at least $30,000 in 2015 to support the Arizona Trail. We are also in the process of collectively hiking, biking, running or riding all 800 miles of the Arizona Trail. Families, friends, customers and associates will also be invited to participate. People might also be surprised to know that we were the winner of 2014 Arizona Corporate Excellence Award for Community Impact in our state.

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www.YourBusinessAstrologer.com www.YourBusinessAstrologer.com April 2015 Scottsdale Airpark News | 67

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APRIL Business Horoscopes By Weiss Kelly, PMAFA Whether you’re a small-business owner or have other career aspirations, insights into how the planets influence your work month can help you plan for maximum performance and project success.

ARIES 3/21-4/19 April may not be your favorite time of the year—especially when unexpected professional expenses arise. Taxes are due on April 15, but there’s a positive twist: You are able to earn more. Be aware of your presentation when communicating with others. TAURUS 4/20-5/20 Work independently the first two weeks of the month. Communication and information are key the second half of the month. Sun in your sign by April 20 is favorable for setting plans into place. GEMINI 5/21-6/21 Do not avoid any health or financial issues; just tackle them. This is a good time for new beginnings. Circle April 20 as your pleasant rapport garners approvals. CANCER 6/22-7/22 A financial matter may appear, so it works out well that you always put aside funds or savings. Underline April 14 to April 16. It is then that you will let go of contacts that have been holding you back. Take the steps that are needed for more financial security. LEO 7/23-8/22 You have quite an interesting month ahead, as your work-career path may change. Saturn’s position for the next two years will help you expand your knowledge or enter a new field. Don’t over-

look any offers. Be prepared for an increase in work responsibilities. VIRGO 8/23-9/22 This is your month to implement a plan and make the changes that you wish for. The power from the April 4 total eclipse will be in effect for six months. Put an emphasis on your significant relationships— whether they are personal and/or work related. In terms of work, the month will be busy. Mixing business with pleasure can be highly productive, and not a waste of time. Arrange business meetings after April 20.

SAGITTARIUS 11/22-12/21 The 9-to-5 routine may not be popular with you, but you’ll have to deal with restrictions early this month. Business relationships run smoother when Venus makes a positive move by April 13. CAPRICORN 12/22-1/19 The later half of April is progressive and financially successful. Do not give up the secret of your determination. Expect April to be financially successful once Mercury enters Taurus on April 15 and later joined by the Sun.

LIBRA 9/23-10/23 The April 4 total eclipse puts the spotlight on you in the months ahead. Collaborations are highlighted. Agreements or disagreements can be finalized by the first week. A positive turn of events puts a crimp in your social life. “Dress for success” is the theme this month. That tax refund comes just in time.

AQUARIUS 1/20-2/18 “Money” is a subjective term. The first half of this month, you will think abstractly. You are often attracted to occupations or careers that require technical know-how. In March you focused on friendships and fun. In April you’ll get a financial reality check. If you’re thinking of making a job change, do so around the third week of the month.

SCORPIO 10/24-11/21 Your fixed sign likes to keep things in control. That slow and steady nature is in for a surprise this month. You cannot ignore an urge for change. A new moon on April 20 brings unexpected developments. The good news will look more like an opportunity than a challenge, so go for it. Once the sun goes into the sign of Taurus, you’ll be meeting the right people at the right time.

PISCES 2/19-3/20 Work demands will keep your office and world grounded until the first week. The April 4 total eclipse may require you to improve your job. Mars will enter the area of your day-to-day work routine. The new moon on April 20 may have you taking charge of some project left undone. 

For your personal six-month or 12-month forecast sent on a CD (credit cards accepted), contact Weiss in the Scottsdale Airpark at weissastro@aol.com or 480-600-7424.

68 | Scottsdale Airpark News April 2015

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70 | Scottsdale Airpark News April 2015

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DIRECT MAIL SERVICES

Complete Lettershop Services Your Professional Delivery, Courier and Messenger Service Same Day Delivery, 1 Hour, 2 Hour and 3 Hour Scottsdale, AZand 85260 Messenger: Document Envelopes Courier: Small480-483-7677 to large Box Loads Phone: Freight: Pallets and• Multiple Corporate Housing VacationCartons Rentals Email: BUSHLPRS@aol.com Phone: 480-390-8667 • 602-390-8667 Kierland-NorthScottsdale/Old Town-City Center www.businesshelpersmailcenter.com www.tomsdelivery.com Desert Ridge-Phoenix/Oro Valley-Tucson Phone: 602-672-7552

Complete LettershopSTATION Services DVD TRANSFER Fullfillment • Lists • Discounted Postage 8880 EAST VIA LINDA #109 7650 E. Redfield Rd., Suite D-6, SCOTTSDALE, 85258 Scottsdale, AZ AZ 85260 Phone: (480) 607-7788 Phone: 480-483-7677 Fry’sBUSHLPRS@aol.com Marketplace Plaza Email: NW Corner of 90th St. & Via Linda www.businesshelpersmailcenter.com www.dvdtransferstation.net

EMBROIDERY/SILK SCREENING

Psycho Jock Sportswear Call Today! 7650 E. Gelding Dr., Scottsdale, AZ 85260 Embroidery/Silk Screening Phone: 480-970-4148 Phone: 480-948-4697 9420 E. www.sunstatemarketing.com Doubletree Ranch Rd., Suite C-101 www.scottsdalecustom.com Scottsdale, AZ 85258 Phone: 480-451-3682 • Fax: 480-451-5850 DOORS – SALES Email: sales@psychojock.com DRY CLEANING www.psychojock.com

Dillan Micus, Executive Vice President 14851 N. Scottsdale Rd., Suite 103 Scottsdale, AZ 85254 Phone: 480-444-3750 • Fax: 480-922-5203 Dillan Micus, Executive Vice President www.axaonline.com 14851 N. Scottsdale Rd., Suite 103 Scottsdale, AZ 85254 Phone: 480-444-3750 • Fax: 480-922-5203 www.axaonline.com

Graebel Movers

Nathalie Advisor AAMS® JimPotvin, Staude,Financial General Manager Wells Fargo Advisors, Phone: 602-447-0200 LLC FINGERPRINTING SCOTTSDALE 20551 N. 602-284-8555 Pima Rd., Suite 200 Cell: Scottsdale, AZ 85255-9155 Fax: 602-447-0554 15560 N. Frank Lloyd Wright Blvd, Suite B Phone: 480-419-2014 Email: jstaude@graebel.com Scottsdale, AZ. 85260 Fax: 480-419-2404 www.graebel.com Call 480.860.8446 Appointment Times Toll Free:for 800-453-6737 www.FingerPrintingScottsdale.com nathalie.potvin@wfadvisors.com www.wfadvisors.com/nathalie.potvin

Your place to go when you need to be EMPLOYMENT

Premium Doors & Windows

Scottsdale Dental Excellence

DENTAL/ENDODONTICS

13840 N. Northsight Blvd. #105, Scottsdale, AZ 85260 Phone: 480-443-1150 www.completevisioncare.com

Targeted Design, Printing & Mailing Services! Your Message…Delivered!

SD E

8765 201 8765East EastBell BellRoad, Road, Suite Suite 201 Scottsdale, 85260 Scottsdale, AZ AZ 85260 480-585-1853 Phone: 480-585-1853 www.jclarkdds.com www.jclarkdds.com

DR. ANNETTE HANIAN FINANCIAL SERVICES

FINGERPRINTING EMPLOYEE RELOCATION

DOORS

DENTAL

Cosmetic and Family Dentistry

EYE CARE

FINANCIAL SERVICES

thestay@thestay.com DENTALEmail: www.thestay.com

Jeffrey D Clark DDS FAGD

Offering Video Resumes AZBlvd. 85260# 123 14300Scottsdale, N. Northsight Phone: 480-922-9500 Scottsdale, AZ 85260 Fax: 480-922-9504 Phone: 480-922-9500 Fax: 480-922-9504 www.gouldstaffing.com

DRY

8175 E. Raintree Dr. #5 Scottsdale, AZ 85260 Phone: 480-443-3151 “8 locations to serve you!” www.weathershield.com Donn Frye, CEO CLEANING 7126 E. Sahuaro Dr., Scottsdale, AZ 85254 Phone: 480-948-2781 Fax: 480-948-2867 prestigecleaners.com

fingerprinted FAST and ACCURATELY! We provide pre-employment and licensing fingerprinting in Scottsdale, Arizona.

November 2012 Scottsdale Airpark News | GENERAL CONTRACTING 2415 E. Camelback Rd., Suite 450 Phoenix, AZ 85016 Phone: 602-707-1880 • Fax: 602-707-1889 www.ledgent.com

EMPLOYMENT & RECRUITING EMPLOYMENT & RECRUITING

DENTAL/ENDODONTICS

Thomas V. McClammy, D.M.D, M.S. Shawn R. Anderson, D.D.S., M.S.D. 8765 E. Bell Rd., Suite 213 Thomas Scottsdale, V. McClammy, AZDMD, 85260 MS, PLC Phone: 480-731-3636 • Fax: 480-731-3637 & Associates www.nsendodontics.com 8765 E. Bell Rd., Suite 213 Scottsdale, AZ 85260 DESIGN Phone: 480-731-3636 • Fax: 480-731-3637 www.nsendodontics.com

72 | Scottsdale Airpark News April 2015

Donn Frye, CEO 7126 E. Sahuaro Dr., Scottsdale, AZ 85254 Phone: 480-948-2781 Fax: 480-948-2867 www.prestigecleaners.com

DVD TRANSFERS 14809 N. 73rd St., Suite 200 Scottsdale, AZ 85260 Phone: 480-626-5253 www.cestaffing.net

85260 FOR ALL YOURScottsdale, PAINTING AZ & CONSTRUCTION NEEDS 480-922-9500 PLEASE Phone: CALL FOR A FREE ESTIMATE Fax: 480-922-9504 Phone: 602-843-6400 Fax: 602-978-1200 Email: info@silveradopainting.com www.silveradopainting.com

EYE CARE

DR. ANNETTE HANIAN 13840 N. Northsight Blvd. #105, Scottsdale, AZ 85260 Phone: 480-443-1150 www.completevisioncare.com

FINANCIAL SERVICES

businessdirectory

CORPORATE HOUSING

2415 E. Camelback Rd., Suite 450 Phoenix, AZ 85016 Phone: 602-707-1880 • Fax: 602-707-1889 EMPLOYMENT & RECRUITING (CONT...) www.ledgent.com

tory

SD E

GIFTS

Karen L. Evers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 MOBILE APPS Fax: 480-305-1176 Email: kevers@farmersagent.com

LOCKSMITHS

INVESTIGATIVE/SECURITY Fine Pens, Cigars, Knives, Wet Shaving, Watches Fine tools for Men Scottsdale Promenade 16211 N. Scottsdale Rd., #A3 Scottsdale, AZ 85254 Phone: 480-575-0729 www.penchetta.com

The Mohr Investigative Group 7575 E. Redfield Rd., Suite 225 Gregory Mohr, Managing Director Scottsdale, AZ 85260 6501Phone: E. Greenway Pkwy.,Ext. Suite 480-348-0467 1 103 Scottsdale, AZ 85254 www.fasturtle.com Phone: 602-620-3851 Email: info@fasturtle.com Fax: 480-998-3239 Email: gmohrpi@cox.net www.tmigpi.com

JEWELRY JEWELRY

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 info@vuria.com 7755Email: E. Redfield Rd., Suite 300 www.vuria.com Scottsdale, AZ 85260 Phone: 480-596-9700 www.pinnaclelock.com

MAILING LISTS & SERVICES

GLASS & MIRROR

businessdirectory

• Business Class High Speed Internet • Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. MARKETING Scottsdale Rd. A6A Suite 401 INTERNET Scottsdale, AZ 85254 Phone: 480-656-4655 www.comsourcecommunications.com

Lisa Pl P. Scottsda Phon www.wom

North Scottsd

Desert Village Desert Village

23233 N. Pima Rd., Suite 109, 23233 N. Pima Rd., Suite 109, Scottsdale, AZ 85255 Scottsdale, AZ 85255 Phone: 480-515-1200 Phone: 480-515-1200

Auto • Residential • Commercial 8340 E. Raintree Dr., Suite B10 Scottsdale, AZ 85260 Phone: 480-991-9392 Fax: 480-991-1264 www.americanglassaz.com

Ahwatukee Town Center

Ahwatukee 4843 E. Town Ray Rd., Center Ahwatukee, AZ Rd., 85044 4843 E. Ray Phone: 480-598-0306 Ahwatukee, AZ 85044 Phone: 480-598-0306

13845 N. Scottsdale Rd. Scottsdale, AZ 85254 7755Phone: E. Redfield Rd., Suite 300 480-948-6677 www.OpusArtofJewelry.com Scottsdale, AZ 85260 Phone: 480-596-9700 LANDSCAPING www.pinnaclelock.com

LUXURY RESIDENTIAL REAL ESTATE

Taking Care of Your Landscaping Needs 25847 N. 19th Ave., Phoenix, AZ 85085 Phone: 623-879-7547 www.pocklandscapesolutions.com

HGI Satisfaction Promise - We promise to do whatever it takes to ensure you’re satisfied, or you don’t pay. You can count on us. GUARANTEED™. 8550 E Princess Dr. Scottsdale, AZ 85255 Phone: 480-515-4944 SCTNP-SALESADM@hilton.com www.scottsdalenorth.stayhgi.com

INSURANCE

NURSING CARE

MOBILE TECHNOLOGY

LOCKSMITHS

HOTELS

Be inspiredat the new Holiday Inn Scottsdale North Opening December 2014. 14255 N. 87th St. Scottsdale, AZ 85260 Phone: 480-922-6500 www.holidayinnexpress.com/scottsdaleaz

Complete Lettershop Services Fullfillment • Lists • Discounted Postage 14301 N. 87th St., Suite 110 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ Scottsdale, AZ 85260 85260 Phone: 480-607-6494 Phone: 480-483-7677 www.adeptpros.com Email: BUSHLPRS@aol.com www.businesshelpersmailcenter.com

COME JOIN US Our great networkin Wednesday of th I-HOP locate Contact Randy H or Cliff Gai

Chey Castro, MSA 21000 N. Pima Rd., Suite 100 Scottsdale, AZ 85255 Phone: 602-570-2516 Email: cheyluxuryhomes@gmail.com www.cheycastro.com 7706 E. Acoma Dr. #3

Scottsdale, AZ 85260 MAILING LISTS & SERVICES

Phone: 480-948-4485 • Fax: 480-948-7458 Email: contact@azmetroscapes.com www.azmetroscapes.com

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 14301 N. 87th St., Suite 110 www.sunstateprint.com Scottsdale, AZ 85260 Phone: 480-607-6494 MOBILE APPS www.adeptpros.com

NETWORKING ORGANIZATIONS 8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

Mary B. A

6636 E. Scotts Phon Fax Email: office@m www.mary 1st

OFFICE EQUIP

NETWORKING ORGANIZATIONS 7501 E. McCormick Pkwy #202N Scottsdale, AZ 85258 Phone: 480-355-2700 www.scottsdalechamber.com

14202 N. Sco Scotts Phon www.cart

NORTH

SCOTTSDALE

Raintree & 87th Phon www.cart

NETWORKING ORGANIZATIONS

Chamber of Commerce

14301 North 87th Street, Suite 110 Scottsdale, AZ 85260 Phone: 480-889-8987 • Fax: 480-998-3959 www.northscottsdalechamber.org

November 2012

8145 E. Evans Rd., Suite 6 Scottsdale, AZ 85260 Phone: 480-443-1973 www.allazins.com

Complete Lettershop Services Fullfillment • Lists • Discounted Postage 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email: BUSHLPRS@aol.com www.businesshelpersmailcenter.com

JoAnn Holland, President & CEO P.O. Box 1754 Scottsdale, AZ 85252 Phone: 480-809-3779 www.womenofscottsdale.org

April 2015 Scottsdale Airpark News | 73

businessdirectory b

10320 N. Scottsdale Rd. Scottsdale, AZ 85253 Phone: 10320 N.480-951-3599 Scottsdale Rd. www.sunpatioaz.com Scottsdale, AZ 85253 Phone: 480-951-3599 www.sunpatioaz.com

Located in the Scottsdale AirCenter 15290 N. 78th Way, Suite B200

Located Scottsdale, in the Scottsdale AZ 85260AirCenter

8426 E. Shea Blvd., OFFICE SERVICES

PAINTING CONTRACTOR

OFFICE SPACE SERVICES

14255 N. 79th St., Suite 1 Scottsdale, AZ 85260 14255 N. 480-483-6100 79th St., Suite 1 Phone: Scottsdale, AZ 85260 Fax: 480-483-9096 Phone: 480-483-6100 www.swimpoolwarehouse.com Specializing in North Scottsdale Fax: 480-483-9096 Call for a Free Estimate www.swimpoolwarehouse.com Phone: 602-501-5997 Email: claudio@sunwestpainting.com PRESCHOOL & CHILDCARE www.sunwestpainting.com

Scottsdale, AZ 85260 Phone: 8426 E.480-664-6600 Shea Blvd., www.boardroomsuites.com Scottsdale, AZ 85260 Phone: 480-664-6600 www.boardroomsuites.com

OFFICE SPACE SERVICES 8426 E. Shea Blvd., Scottsdale, AZ 85260 Phone: 480-664-6600 www.boardroomsuites.com

Stephen A. Cross, CCIM “The Tenant’s Advocate” Stephen A. Cross, OFFICE SPACE SERVICES 10601 N. Hayden Rd., SuiteCCIM 108, “TheScottsdale, Tenant’sAZAdvocate” 85260

(CONT...)

PAINTING CONTRACTOR Stephen A. Cross, CCIM “The Tenant’s Advocate”

10601 N. Hayden Rd., Suite 108, Scottsdale, AZ 85260 Phone: 480-998-7998 Free: 888-998-1414 FOR ALL YOUR Toll PAINTING & CONSTRUCTION NEEDS Email: steve@crossrealty.com PLEASE CALL FOR A FREE ESTIMATE www.crossrealty.com FOR ALL YOUR PAINTING &Fax: CONSTRUCTION NEEDS Phone: 602-843-6400 602-978-1200

PROMOTIONAL PRODUCTS PRODUCTS PROMOTIONAL

PERSONAL ASSISTANCE

PROMOTIONAL PRODUCTS

It’s A Small World Preschool & Childcare 15650 N 83rd Way, Scottsdale, AZ 85260

It’s A Small World Preschool & Childcare (Inside Impact Church)

Helping People Meet Their 15650Everyday N 83rd Way, Scottsdale, AZEveryday 85260 602-402-2810 • www.smallworlddaycare.org Needs! & Senior Assistance Impact Church) “Our goal Personal, is to(Inside meetBusiness the social, emotional, physical, Phone: 602-619-0079 • www.smallworlddaycare.org and602-402-2810 intellectual needs that are unique to each child!” Email: assistants@girlfridayotg.com “Our goal is to meet the social, emotional, physical, and intellectualwww.girlfridayotg.com needs that are unique to each child!”

Tim Fitzgerald, President Pens,7689 Shirts, Bags, Calendars and8More! E. Paradise Lane, Suite Over 10,000 Items Available! Scottsdale, AZPresident 85260 Tim Fitzgerald, 480-970-4148 7689Phone: E. Paradise Lane, Suite 8 Today! Scottsdale, AZ 85260 Fax:Call 480-481-9848 Phone: 480-970-4148 Phone: 480-970-4148 www.sunstateprint.com www.sunstatepromo.com Fax: 480-481-9848 www.sunstateprint.com

PROPERTY MANAGEMENT PROPERTY MANAGEMENT PROPERTY MANAGEMENT

PRINTING

POOLS/SPAS/PATIOS PRINTING

PLEASEinfo@silveradopainting.com CALL FOR A FREE ESTIMATE Email: Phone: 602-843-6400 Fax: 602-978-1200 www.silveradopainting.com Email: info@silveradopainting.com PAINTING CONTRACTOR www.silveradopainting.com

FOR ALL YOUR PAINTING & CONSTRUCTION NEEDS 82 | Scottsdale Airpark News November 2012 PLEASE CALL FOR A FREE ESTIMATE

O’Day Printing

7625 100 7625E.E.Redfield Redfield Rd., Rd., Suite Suite 100 O’Day Scottsdale, AZ 85260 Scottsdale,Printing AZ 85260 7625 E. Redfield••Rd., 100 Phone: 480-947-7757 Fax: 480-443-8215 Phone: 480-947-7757 Fax:Suite 480-443-8215 Scottsdale, AZ 85260 www.odayprinting.com www.odayprinting.com Phone: 480-947-7757 • Fax: 480-443-8215 www.odayprinting.com

PRESCHOOL & CHILDCARE

10601Phone: N. Hayden Rd., Suite 108, 480-998-7998 Scottsdale, AZ 85260 Toll Free: 888-998-1414 Phone: 480-998-7998 Email: steve@crossrealty.com www.crossrealty.com Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

PAINTING CONTRACTOR

15290 N. 78th Way, Suite B200 Phone: 480-483-7867 Scottsdale, AZ 85260 Email: Email: leno@iconprintlabs.com Phone: 480-483-7867 www.iconprintlabs.com PRINTING (CONT...) Email: Email: leno@iconprintlabs.com www.iconprintlabs.com

10320 N. Scottsdale Rd. Scottsdale, AZ 85253 15770 N. Greenway-Hayden Loop, Suite 101 Phone: 480-951-3599 Scottsdale, AZ 85260 www.sunpatioaz.com 15770 N. Greenway-Hayden Loop, Suite 101 Phone: 480-483-0166 Scottsdale, AZ 85260 Fax: 480-483-9019 Phone: 480-483-0166 www.despinsprinting.com PRINTING Fax: 480-483-9019 www.despinsprinting.com

Currently, CPI’s management portfolio consists of over 100 projects, approaching 4.5 million square feet, and consists of management office, industrial, and consists retail space. Currently, CPI’s management portfolio consists of Currently, CPI’s portfolio of over over projects, approaching 4.5 million square feet, 100 100 projects, approaching 4.5 million square feet, and 2323 Westindustrial, University Drive andconsists consists office, industrial, and retail space. ofofoffice, and retail space. Tempe, AZ 85281 Phone:2323 480-966-2301 • Fax: 480-966-0132 Drive 2323West WestUniversity University Drive www.cpiaz.com Tempe, AZ 85281 85281 Tempe, AZ Phone: Fax:480-966-0132 480-966-0132 Phone: 480-966-2301 480-966-2301 • • Fax: www.cpiaz.com www.cpiaz.com

PROPERTY MANAGEMENT (CONT...)

Phone: 602-843-6400 Fax: 602-978-1200 82 | Scottsdale Airpark News November 2012 Email: info@silveradopainting.com www.silveradopainting.com

SUN TECH

PAINTING INC.

ROC #155380 Residential/Commercial Painting Since 1987 Residential Exterior and Interior Commercial Space • Professional Offices Tenant Improvements Phone: 602-625-0599 Email: suntechpainting@live.com

74 | Scottsdale Airpark News April 2015

15770 N. Greenway-Hayden Loop, Suite 101 Scottsdale, AZ 85260 Phone: 480-483-0166 Fax: 480-483-9019 www.despinsprinting.com

Judy Amland, Designated Broker 7820 E. Evans Rd., Suite 400 Scottsdale, AZ 85260 Phone: 480-483-2853 • Fax: 480-951-7460 www.greaterairparkrealty.com

REAL ESTATE & DEVELOPERS PROPERTY MANAGEMENT

(CONT.)

Business Cards, Brochures, Flyers, Postcards & More! Edge Real Estate Services, LLC Highest Quality at the Lowest Price! William Schuckert, Designated Broker/Principal 15100Call N. 78th Way, Suite 207 Today! Scottsdale, AZ 85260 Phone: 480-970-4148 Phone: 480-922-0460 www.sunstatemarketing.com Fax: 480-483-8409 Email: edgesdl@aol.com

REAL ESTATE DEVELOPERS (CONT.)

14605 N. N. Airport Airport Dr., Suite 14605 Suite 110 Scottsdale, AZ 85260 85260 Scottsdale, AZ Phone: 480-483-1985 Phone: 480-483-1985 Fax: 480-483-1726 480-483-1726 Fax: www.airportproperty.com www.airportproperty.com

Phone: 602-650-2260

REAL ESTAT

Steph “The

10601 S P To Emai w

Z 85260

aycare.org nal, physical, o each child!”

REAL ESTATE & DEVELOPERS (CONT...)

REAL ESTATE TRANSACTIONS, LEASING, FINANCING & EMINENT DOMAIN

PROPERTY MANAGEMENT

• Industrial • Office • Retail • Investment • Property Management Currently, CPI’s management portfolio consists of over 100 projects, approaching 4.5 million square feet, Our Vision: and To consists industrial, and space. alwaysofbeoffice, the best choice for ourretail clients. 2323 University Drive220 7025 N. West Scottsdale Road, Suite Tempe, AZ Scottsdale, AZ85281 85253 Phone: Fax:480-348-1601 480-966-0132 Phone: 480-966-2301 480-966-2301 • • Fax: www.cpiaz.com www.cpiaz.com Suite 101

Stephen A. Cross, CCIM “The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

RESIDENTIAL REAL ESTATE

Phone: 602-650-2260 Terry Biehn, Nicole Brook, Joe Blegen www.camidor.com Judy Amland, Designated Broker 7820 E. Evans Rd., Suite 400 Scottsdale, AZ 85260 Phone: 480-483-2853 • Fax: 480-951-7460 www.greaterairparkrealty.com

businessdirectory

Childcare

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 REAL ESTATE & DEVELOPERS Phone: 480-970-4148 (CONT...) Fax: 480-481-9848 www.sunstateprint.com

Kevin Owens, REALTOR® Ranked in the top 6% of agents worldwide based on sales production Coldwell Banker Residential Brokerage 23341 N. Pima Road, Suite 173 Scottsdale, AZ 85255 Direct: 480-217-9184 Email: kevin@fineAZliving.com www.fineAZliving.com

RESTAURANTS

14080 N. Northsight Blvd. Scottsdale, AZ 85260 Phone: 480-596-9000 www.colliers.com

Scottsdale: 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354)

Realty & Management Commercial Real Estate

Cornwell Corporation 14851 N. Scottsdale Rd., Suite 203 Scottsdale, AZ 85260 Phone: 480-951-1212 www.cornwellcorporation.com

Cutler Commercial

2150 E. Highland, Suite 207 Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828 www.cutlercommercial.com

Linda Smith Maughan, CPM®, Designated Broker 14415 N. 73rd St., Suite 100 Scottsdale, AZ 85260 Phone: 480-443-8287 www.losarcosrealty.net

16410 N. 91st St., Suite 112 Scottsdale, AZ 85260 Phone: 480-443-3992 www.shellcommercial.com

Phoenix: 21705 N. 19th Ave. Phone: 623-581-DELI(3354) We Deliver & Offering Catering Too! www.RinaldisDeli.com

15040 N. Northsight, Suite 104 Scottsdale, AZ 85260 Phone: 480-398-7700 Email: pete@twistedrosewinery.com www.twistedrosewinery.com

April 2015 Scottsdale Airpark News | 75

businessdirectory

SEARCH ENGINE MARKETING

TELEPHONE/TELECOMMUNICATIONS

VIDEO PRODUCTION

American Telephone, Inc. 7363 E. Tierra Buena Lane, Suite 140 Scottsdale, AZ 85260 Phone: 480-991-7780

7575 E. Redfield Rd., Suite 225 Scottsdale, AZ 85260 Phone: 480-348-0467 Ext. 1 www.fasturtle.com Email: info@fasturtle.com

MP&E Equipment Rental 16585 N. 92nd St., Suite 104 Scottsdale, AZ 85260 Phone: 480-596-6699 www.hdgear.tv

TENANT SERVICES VOICE OVER INTERNET PROTOCOL (VOIP)

SHREDDING

Stephen A. Cross, CCIM “The Tenant’s Advocate” 15560 N. Frank Lloyd Wright Blvd, Suite B Scottsdale, AZ. 85260 Call 480.860.8446 for Appointment Times www.ShredddingScottsdale.com

10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

TRADESHOW

STORAGE

WIFI-INDOOR/OUTDOOR

Table Throws, Retractables, Booths, Displays and More! Make Your Next Show Your Best! 13851 N.73rd St. Scottsdale, AZ 85260 Phone: 480-991-5600 www.storagewest.com

Hosted PBX, Hosted Exchange, File Sync & Share, Internet Connectivity, Conferencing Scottsdale, AZ Phone: (480) 464-1000 Contact Todd Short at: tshort@e442.com www.e442.com

Call Today! Phone: 480-970-4148 www.sunstatemarketing.com

WORKPLACE WIRELESS THAT WORKS

™

Design • Sales • Installation • Maintenance Nationwide • Indoor • Outdoor • Backhaul Scottsdale Airpark Phone: 480-998-5060 x 108 Email: sales@nxlevel.net next-level-wireless.com

Visit www.scottsdaleairpark. com to join our mailing list

76 | Scottsdale Airpark News April 2015

Greater Airpark Realty Services........................... 10

Abis Accounting LLC .......................................... 45 AdeptPros........................................................... 31 Aesthetic Dentistry of Scottsdale......................... 40 Airport Property Specialists.............................. 5, 25 All Arizona Insurance........................................... 47 Altura IT............................................................... 62 Avery Lane.......................................................... 27

Holiday Inn & Suites Scottsdale........................... 56

Best Law Firm....................................................... 6 Boardroom Suites................................................ 45 Breslau Insurance & Benefits............................... 35 C&R Tire.............................................................. 61 Camidor Property.......................................... 16, 17 Cantina Laredo.................................................... 62 Colliers International............................................ 20 Collings Foundation............................................. 57 Cornwell Corp..................................................... 65 Cross Commercial Realty Advisors...................... 32 Cutler Commercial............................................... 30 Desert Women's Care......................................... 37 Despins Printing & Graphics................................ 61 Fairmont Princess Scottsdale................................ 8 First International Bank & Trust............................ 53 Flyers Direct......................................................... 14 Gould Staffing...................................................... 64 Grayhawk Awards................................................. 6

Jack's Warehouse............................................... 51 Jeffrey D. Clark DDS............................................ 79 Jet Linx Scottsdale................................................ 2 Ken Clark Properties............................................ 10 Los Arcos............................................................ 64 Luther Law.......................................................... 47 Michael's Creative Jewelry..................... Back Cover Money Radio....................................................... 36 Newmark Grubb Knight Frank............................. 43 Nextech Repair.................................................... 67 Nussbaum Gillis & Dinner PC............................... 11 Paramount Promotions........................................ 52 Pinnacle Capital........................... Inside Front Cover Power Train Yoga................................................. 49 Prestige Cleaners................................................ 12 Pro One Media.................................................... 77 Pulse Fitness....................................................... 28 Rayco Car Service............................................... 80 Rinaldi's Italian Deli.............................................. 54 Robertson Scottsdale, LLC................................... 1

Scottsdale Chamber of Commerce...................... 44 Scottsdale Lincoln Health Network...................... 33 Scottsdale Printing.............................................. 56 Shell Commercial Investment......................... 13, 23 Spectrum Insurance............................................ 21 Squeegee Squad................................................. 38 Storage West........................................................ 7 Strategic Asset Conservation............................... 46 Sugar Jam Bake Shop........................................ 38 Sun Patio & Pool................................................. 45 The Hanger......................................................... 55 Tide Dry Cleaners................................................ 40 Tom's Thumb Fresh Market................................. 39 Twisted Rose....................................................... 55 Van Chevrolet........................................................ 9 Vuria............................................ Inside Back Cover web-precence.biz................................................ 65 Weiss Kelly.......................................................... 67 Western Alliance Bancorp.................................... 15

advertiserindex

602 Palms........................................................... 59

Zulu Cafe............................................................. 54

In addition to its unparalleled Airpark distribution, the Scottsdale Airpark News is also mailed directly to an additional 2,000 Airpark business owners every month!

Scottsdale Airport Autocare................................. 29

I subscribe online. You should too!

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April 2015 Scottsdale Airpark News | 77

Wings & Wheels Event shines a ray of light for pediatric cancer patients By Caitlin Wendt

mother only wishes a happy and healthy life for her little ones. Chrisie Funari never thought that her daughter, Ava, would be one of the 36 children in the United States who is diagnosed with pediatric cancer every day. At just 18 months old, Ava was diagnosed with stage four neuroblastoma, and due to the severity of it, she endured more toxic treatments than most adult cancer patients. After three and a half years of traveling around the country to receive the best care, Ava’s body could no longer handle the aggressive treatments and she passed away at age 5.

After the loss of their daughter, Scottsdale residents Funari and her husband, Nick, started Arizona Cancer Foundation for Children (ACFC), a 501(c)(3) nonprofit, to ultimately end the devastating disease. In addition to supporting clinical research and funding new treatment options for children, ACFC has

created the Travel Assistance Program to assist patients and their families with unforeseen travel expenses that are necessary for patients to travel for treatment. Through the program, which launched in January, families are provided support with a variety of expenses including airfare, ground transportation, lodging and food.

Membership is by invitation, please contact Colette Bunch to learn more about the application process: (480) 391-1096 or cbunch@ancalacc.com

FOR MORE INFORMATION:

A ncAl A c ountry c lub ESTABLISHED IN 1991, Ancala Country Club is nestled in the rugged foothills of the McDowell Mountains and is graced daily by the natural beauty of the Sonoran Desert. Our focus is on creating lasting memories for young professionals and their families. Our private club provides members refuge from the daily grind. Mom and Dad can enjoy a round of golf on our Pete Dye-Design, 18-hole championship golf course after upgrading their game and style with the latest in apparel and equipment from our well-appointed golf shop. Our fitness center offers daily fitness classes which are included with your club membership. While the kids can enjoy our Jr. Olympic swimming pool, Mom and Dad can relax

78 | Scottsdale Airpark News April 2015

www.AncalaCC.com

in the soothing hot tub. Afterwards the family can dine at one of our three excellent restaurants. Ancala Grill, Ancala Patio or Bogey’s restaurant offers a variety of dining options. If all that wasn’t enough of a reason to call, we offer an active social calendar with events for the entire family.

If you haven’t experienced Ancala lately, come see what our community country club has to offer.

“I hope our efforts will be a ray of light for families and children in Arizona and ultimately bring life-saving treatments.” - Chrisie Funari Scottsdale resident Chrisie Funari started the Arizona Cancer Foundation for Children (ACFC) with her husband Nick after the loss of their daughter, Ava, to cancer. Children are also provided with a signature backpack that includes various comfort items to keep them occupied during travel and treatment. “When your child is diagnosed with cancer, it is a really dark and isolating feeling,” said Funari. “I hope our efforts will be a ray of light for families and children in Arizona and ultimately bring life-saving treatments.” The community can show its support at the inaugural Wings & Wheels event taking place from 5 p.m. to 8 p.m. Thursday, May 14, at Pulvar Aviation, located at 7332 E. Butherus Dr. near the Scottsdale Airport. Guests are asked to bring two to three new children’s items that can be added to the foundation’s travel assistance program. Items include art supplies,

backpacks, books, electronic tablets, headphones, coloring books, small toys, gift cards, travel pillows and blankets. Attendees of the event will admire private jets and preview luxury vehicles while enjoying wine, beer and culinary treats from awardwinning “Good Morning America” guest, Chef Eric Osborn. In addition to raffle prizes, one guest will win an exclusive Ion Jets membership valued at $2,950.  To learn more about the Arizona Cancer Foundation for Children and how you can support the cause, visit www.azcancerfoundation.org. Reservations are required for this event; contact thepulse@ n2pub.com to RSVP or more for information.

Jeffrey D. Clark, DDS Scottsdale Dental Excellence

No Time for Dental Work? ASK US ABOUT SAME DAY CROWNS Completed Dentistry in 1 Hour.

Save 15-50% on DENTAL FEES With our New Private Dental Savings Plan Membership Dental Insurance Alternative • Coverage starts at $125/yr

New Patient Special

Basic Cleaning, Exam and X-rays Expires 4/30/15. Insurance may be billed.

Invisalign Special

4,850

Includes 2 free cleanings and teeth whitening when treatment is complete. Dental Savings Plan Membership required. Insurance may be billed. Expires 4/30/15.

480 585 1853

Providing Quality Dental Services in North Scottsdale for 19 years:

Quality, Caring, Friendly, Professional

FAMILY, COSMETIC and RECONSTRUCTIVE 8765 E. Bell Rd. Ste 201 • Scottsdale, AZ 85260 For more information and NEW PATIENT SPECIALS visit jclarkdds.com

April 2015 Scottsdale Airpark News | 79

STA CO O Y L!

A/C INSPECTION

$19.

Check A/C Pressures • System Inspection • Check Vent Temperature and Mode Door Operation

COOLING SYSTEM

$44.

Drain & Fill • Fan Inspection Inspect Belts & Hoses • Performance Test • Includes 1stMarch Gallon All offers expire 31, 2015. of Coolant

WINNER 2010-2014 best local 80businesses | Scottsdale Airpark News April 2015

We Service All Makes and Models We Honor Most Extended Service Contracts & Insurance Policies

OIL CHANGE

Plus 5K Service. Includes Tire Rotation. Dexos, Synthetic & Diesel oils additional charge. 5 quarts of All Climate 5W30. Most vehicles. Must present coupon at time of service. Not to be combined with another offer on same product or service.

from

2195

SYNTHETIC OIL CHANGE $49.95

DEXOS OIL CHANGE $34.95

Power Steering Fluid Flush

Transmission Fluid Flush

Includes up to 5 quarts.

6995

Includes up to 5 quarts.

10 OFF

40 | Scottsdale Airpark News November 2012

WHEN YOU WANT THE VERY BEST