Scottsdale Progress 06-02-2019 by Times Media Group

Mustang Library gets a treasure / P. 29

FREE ($1 OUTSIDE OF SCOTTSDALE) | scottsdale.org

An edition of the East Valley Tribune

INSIDE

This Week

NEWS ............................... 16 Parents lose bid to save Methodist preschool.

BUSINESS ...................... 27 Scottsdale man improving customer feedback.

ARTS................................ 30 Where to be wet, cool and hip.

NEIGHBORS .........................18 BUSINESS ............................. 27

OPINION ..............................28

ARTS ....................................29 FOOD & DRINK................... 32 CLASSIFIEDS .......................34

'Year of the Scottsdale Chorus' / P. 26

Sunday, June 2, 2019

Home affordability crisis hits local seniors hard BY WAYNE SCHUTSKY Progress Managing Editor

s property values and rental rates continue to rise in Scottsdale, there is little incentive for developers and property owners to invest in more affordable housing production. That has created an especially insecure environment for some of the city’s oldest residents, who are disproportionately affected by the problem, according to multiple local of�icials and city staff. Beyond severely restricting the neighborhoods where low-income residents

can �ind housing, the problem has ancillary effects as well. Camaron Stevenson, spokesperson for the Arizona Housing Coalition, said if workers cannot afford to live in a city, that can increase commute times, pollution and wear and tear on transportation infrastructure. The affordable housing problem is acute in Arizona, which is third worst in the U.S. with only 25 affordable housing units available for every 100 extremely low-income families, according to the National Low Income Housing Coalition’s 2019 GAP report. Scottsdale currently distributes federallyfunded vouchers through the Housing Choice

Voucher Program, also known as Section 8, to subsidize rents for quali�ied low-income families. The City of Scottsdale has 734 vouchers allotted to it from the Department of Housing and Urban Development. The city has 690 of those vouchers leased out and 6,211 families still on the waiting list, said Greg Bestgen, city human services director. Bestgen said there are also places called 202 properties in Scottsdale that take only one-third of a quali�ied low-income resident’s income for rent.

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Revered icon rides back into Old Town BY KRISTINE CANNON Progress Staff Writer

n the morning of May 24, the iconic Porter’s horse returned to the second level of the Old Town building — and with a fresh coat of paint, to boot. “It needed to be brought up to date,” said Richard Garcia, the owner of the historic Porter’s building, which opened in 1929 and was originally the city’s first full-time post office. “It’s been up there for a number of years, and it needed some TLC,” he said. The fiberglass horse over the years acquired a dingy-brown hue, but was revived by southern Scottsdale resident and artist Patty Badenoch. “I love it. It turned out really great. Patty did a great job, and we’re just very happy with it,” Garcia said.

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The iconic Porter’s horse statue was lifted back onto the historic Porter’s Tavern building last month, a fully restored icon after it had grown a little weather-beaten over time. (Pablo Robles/Progress Staff Photographer)

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An edition of the East Valley Tribune Scottsdale Progress is published every Sunday and distributed free of charge to homes and in single-copy locations throughout Scottsdale. To ﬁ nd out where you can pick up a free copy of Scottsdale Progress, please visit www.Scottsdale.org.

CONTACT INFORMATION Main number 480-898-6500 | Advertising 480-898-5624 Circulation service 480-898-5641 Scottsdale Progress 4301 N 75th St., Suite 201, Scottsdale, AZ 85251 Publisher Steve T. Strickbine Vice President Michael Hiatt ADVERTISING DEPARTMENT Display Advertising 480-898-6309 Classifieds/Inside Sales Elaine Cota | 480-898-7926 | ecota@scottsdale.org TJ Higgins | 480-898-5902 | tjhiggins@scottsdale.org Advertising Office Manager Lori Dionisio | 480-898-6309 | ldionisio@scottsdale.org Director of National Advertising Zac Reynolds | 480-898-5603 | zac@scottsdale.org NEWS DEPARTMENT Executive Editor Paul Maryniak | 480-898-5647 | pmaryniak@scottsdale.org Managing Editor Wayne Schutsky | 480-898-6533 | wschutsky@scottsdale.org Staff Writers Kristine Cannon | 480-898-9657 | kcannon@scottsdale.org Jim Walsh | 480-898-5639 | jwalsh@scottsdale.org Colleen Sparks | 480-898-5638 | csparks@scottsdale.org Photographers Kimberly Carrillo | KCarrillo@scottsdale.org Pablo Robles | Probles@scottsdale.org Design Veronica Thurman | vthurman@scottsdale.org Production Coordinator Courtney Oldham | 480-898-5617 | production@scottsdale.org Circulation Director Aaron Kolodny | 480-898-5641 | customercare@scottsdale.org Marketing Director Lynette Carrington | 480-898-5621 Scottsdale Progress is distributed by AZ Integrated Media, a circulation service company owned by Times Media Group. The public is permitted one copy per reader. For further information regarding the circulation of this publication or others in the Times Media Group family of publications, and for subscription information, please contact AZ Integrated Media at circ@azintegratedmedia.com or 480-898-5641. For circulation services please contact Aaron Kolodny at aaron@azintegatedmedia.com.

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

HOUSING ��

“We’re �inding that there are fewer landlords willing to participate in the program,” Bestgen said. The most obvious effect that a lack of affordable housing can have on a city is homelessness. Though Scottsdale’s homeless population is relatively small compared to other cities in the region, it is growing. Bestgen said the number of people experiencing homelessness in Scottsdale grew from 67 in 2018 to 76 in 2019. Homelessness can be a real threat for some older residents in Scottsdale who live on a �ixed income. A variety of factors, from increasing rents to outliving their savings, can make it dif�icult for these residents to stay in Scottsdale. “We have folks at our senior centers that come to us that have recently experienced either a medical emergency or a �inancial emergency and �ind themselves living in their car,” Bestgen said, noting that many of those residents have lived in Scottsdale for decades. “I want to make people aware that there is an issue,” Councilwoman Suzanne Klapp said. “My overall concern has to do with dwindling supply of senior housing.” Klapp said that due to increasing rents “in Scottsdale, we will see an increasing homeless population or we will see seniors living in their cars. The result of rapidly escalating rents in my mind are catastrophic, and we must start getting serious about the problem.” The city Human Services Department does have resources available, in some cases, to move residents to other cities with more affordable housing units. But relocation can inadvertently remove these seniors from their local support system that includes churches, friends, doctors and even city staff they have grown to rely on. “It’s very traumatic for them to be uprooted from their community,” Bestgen said. “Especially the fears of the unknown; of a different community outside of Scottsdale. It can be just a real high stress or for these individuals.” The affordability issue for seniors is not just in southern Scottsdale, either. Bestgen said he sees increased risk of homeless in the north because of high property values and in the central Scottsdale near Via Linda Senior Center. “There was a survey done several years ago, and it did a illuminate that there’s a large percentage of folks in that area (near Via Linda Senior Center) that are living at about a $30,000 a year income,” Bestgen said. “And so, when you look at the rents in

The Operation Fix It program provides volunteers to provide maintenance and repair services to Scottsdale residents in need, including many elderly residents. (Courtesy of the City of Scottsdale)

that area, it’s pretty hard to stay there,” he added. Klapp said rents in that area are rising at an unsustainable rate for many in the elderly population. “They are working with individuals at (the) peak of rent they can afford,” Klapp said. “They used to see rent increases of $25 per month; now seeing rents rise between $100 to $200 per month.” A con�luence of factors from a lack of government funding to a booming real estate market makes it impractical for property owners to invest in affordable options. Scottsdale has experienced an apartment boom in recent years, with thousands of units injected into the community, especially down south, but the lion’s share of those new complexes are not anywhere close to affordable. The issue goes back further than the most recent building boom, though. Scottsdale resident Susan Unmacht, who has worked professionally with vulnerable populations, said the apartment to condo conversion trend in the mid2000s cost the city 3,000 affordable housing units. Unmacht’s sister Nancy Cantor, a community activist and former member of Scottsdale’s now-dissolved Housing Board, points to redevelopment efforts in the south that replaced affordable housing options with more costly properties. Cantor spearheaded an effort to relocate just under 100 low-income residents at the Wheel Inn mobile home park in southern Scottsdale when they were evicted due to impending development in 2015. With no existing policy in place to help those residents, Cantor, city staff and some Council members rallied to �ind new housing to advocate for those residents

and keep basis necessities, like running water, in place until they moved. Cantor said they helped 74 of the 90 residents relocate to properties outside of Scottsdale. The Wheel Inn property is now being redeveloped as the North 70 community from Taylor Morrison, with homes selling in the $400,000 to $459,900 range. So, what is the city’s role in addressing the affordable housing shortage? That depends on who you ask. Klapp said the city needs to do more for its elderly residents. “We have seniors who have lived here for much of their lives and want to stay here,” Klapp said. “Rather than push them out to another community, we at least owe them a discussion about can there be anything done to keep them here.” Mayor Jim Lane struck a different chord. He said in some cases it may make more sense for people on a �ixed income to move to less expensive communities. “I’m not trying to sound harsh when I say that, but it is some kind of fact of life that if you choose never to save a dime or you’re not ready for retirement (you may have to move),” Lane said. Lane said a program speci�ically “for people who are over the age of 80 and can’t afford to stay in her home or something like that makes more sense than relieving somebody of an obligation when they should be in a position to be taken care of themselves.” Cantor said the city should do more to incentivize affordable options in new developments. However, that can be dif�icult, said Stevenson, because Arizona has laws that bar

�� HOUSING �� 6

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

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SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

The years have seen dramatic housing changes here BY JOAN FUDALA Progress Contributor

rom tent homes with brush ramada outdoor kitchens to multi-milliondollar mansions with wine cellars and garage elevators, where and how Scottsdalians have lived has dramatically changed over the past 130 years. Ancient inhabitants lived in a village of pit homes over 1,000 years ago, with designated areas for communal gardens, cooking/food processing and trash disposal. They accessed a mountain spring for water. After W.J. Murphy’s crews completed the Arizona Canal across the Salt River Valley in 1885, land adjacent to the canal became prime real estate for farming, ranching and settling. Army Chaplain Win�ield Scott and his wife Helen �iled homestead papers for 600 acres along the canal in 1888. Paying $2.50 an acre, their section was bounded by what today is Scottsdale road to the west, Chaparral to the north, Hayden to the east and Indian School to the south. With help from his brother George, Scott established a citrus and food crop farm. He also sought advice from the Salt River Pima-Maricopa Indian Community on how to build a house using available desert materials. Scottsdale had no electricity until 1918. Modest homes were designed to lessen the impact of desert heat. Many early residents lived in tent homes, with a base built of wood and walls with large canvas �laps that could be opened for breeze and closed to block the sun and rain.

HOUSING �� 4

municipalities from imposing affordable housing requirements on developers. Lane said he supported existing programs in the city, such as Operation Fix It, that help in-need residents afford repairs and maintenance on their homes. There are also a number of services provided by the city in conjunction with nonpro�its that support those in need, such as Adopt-a-Senior and Adopt-a-family holiday programs, Beat the Heat and back-toschool supply donations. Scottsdale Human Services is also able to provide things like gift cards, gas cards and other resources to some elderly residents struggling because of high housing costs. Bestgen also said the city has social workers, job training programs and other

Cooking was often done on wood-burning stoves in an outdoor kitchen to keep the heat out of the house and to lessen the danger of �ire. Wet burlap-covered wooden crates, known as ‘desert coolers,’ attempted to keep perishable foods fresh. Homes featured sleeping porches, where families slept ‘al fresco’ in the summer, wrapped in wet sheets. A few more substantial homes were built in the 1890s — the Blount’s ‘Adobe House’ (where the Civic Center Library garage is today) and the Titus House on Hayden south of McDowell (still occupied as Scottsdale’s oldest residence). U.S. Vice President Thomas Marshall and his wife Lois built a winter home on Indian School in 1914, now the site of a Panera. Between 1910 and the 1930s, the Phoenix area grew more cosmopolitan, train service was improved, roads were paved and new technologies appeared. Housing in Scottsdale bene�itted. As Scottsdale Light & Power Company began operating circa 1918, building supplies became more accessible, allowing for more permanent structures. In order to get water from the Arizona Canal and its laterals, homes and farms were located in what is now downtown Scottsdale and the McDowell Corridor. A few cattle and sheep ranches — with rough housing for ranch owners and employees — moved north of town. Among the �irst non-farming settlers in the Pinnacle Peak area was Phoenix attorney K.T. Palmer and his family. In the 1930s, they gave up running water, electricity, phone service and an urban lifestyle to live in a wood-frame house with few

resources available through the Human Services Department. To Lane, partnering with non-pro�it organizations like Family Promise using the CDBG block grants is the best use of city resources. He was adamantly in favor of programs that “provide a hand up, not a hand out” versus programs without work requirements. “Something like the Family Promise, which is for families, is really my preferred way to go…they have an 86 percent rate of transitioning someone to a job and into housing,” Lane said. Still, the city only has so much money from federal grants to put into those ventures — it accepted $1.1 million in CDBG grants and just over $330,000 in home funds for the upcoming year. “It’s about the only (tool) we have, but it’s not a great one because there are so

neighbors except for desert critters. In his memoir “For Land’s Sake,” Palmer described �inding a large food-grinding metate in a boulder near their home that had been used by ancient people; it became their bathtub. During World War II, Scottsdale got its �irst multi-family dwelling. The federallyfunded Thunderbird Homes (now the site of the Museum of the West) housed war industry workers and military families in wood-framed apartment buildings that looked like barracks. After the war, with building supplies scarce and war surplus available at auction, new residents lived in relocated Quonset huts. Nicknamed “The Mushrooms,” the homes used discarded billboards. Meanwhile, new builds were �inanced with G.I. Bill home loans. From the late 1940s through the 1960s, Scottsdale experienced a dramatic increase in population and farms morphed into subdivisions. In 1951, John Hall began building Hallcraft Homes in distinctive Western ranch style. During the 1950s, Hall was building as many as 100 homes a week in Scottsdale. With their patios, barbeques and pools, Hallcraft Homes helped shift community life from front porches to backyards. Single-family homes were designed for a new lifestyle: indoor, air-conditioned comfort; attached garages or carports and backyards for leisure activities. When Motorola opened its Government Electronic Division on McDowell Road in 1957, Scottsdale was in the midst of developing neighborhoods populated with

many more people than units…One of the strategies we can take as a city is to �ind more landlords to take the vouchers and to make landlords aware of the problem. If they don’t accept them, we can’t expand the supply,” Klapp said. The prospect of convincing developers and property owners to increase the supply of voucher properties is not good, though, because the market rate in the city is so high, Bestgen said. According to a study by the Urban Institute in collaboration with the National Housing Conference, it is dif�icult for developers to create affordable housing complexes for a variety of factors, including rising land and construction labor costs and limited availability of federal and state grants to offset the costs. And then there’s the question of whether there is the community appetite or

new homes, streets, schools and retail. Several mid-century modern housing areas — Town & Country, Village Grove and Villa Monterey — are listed on Scottsdale’s Historic Register. Multi-family and other housing options expanded in the 1950s and 1960s. The Adobe Apartments on First Avenue, built in 1953, were among the �irst to accommodate rentals. Several new apartment complexes in the downtown area west of Scottsdale road — Dayo, Jacaranda and others — became popular with seasonal residents. During the late 1960s/early 1970s, Scottsdale orchestrated two notable housing relocation efforts. To accumulate land for its planned City Hall and public library, Scottsdale bought out homeowners in the area now known as Civic Center Mall. With access to federal housing funds, Scottsdale also created the Vista Del Camino neighborhood to relocate families of Yaqui heritage from Indian Bend Wash �loodprone areas. Scottsdale incorporated as a town in 1951, became a city in 1961 and adopted a General Plan in 1966. The plan provided zoning for residential areas and also included concepts that led to development of Scottsdale’s �irst master-planned community, McCormick Ranch, in 1970. As master planned communities moved north into newly-annexed areas of Scottsdale, a sea change in housing took place: golf course properties, developer-funded infrastructure, gated communities. And, by the 1990s, multi-million-dollar single-family houses emerged.

political will in Scottsdale to actually dig into the problem or whether the city as a whole is content to let the market decide who can live there. “The biggest obstacle I would say is simply the demand in any community to live in that community because of the amenities and the environment…and that drives prices,” Lane said. The city has continually turned down opportunities to build affordable housing, including a 2000 ballot initiative that would have approved the use of $12.9 million to purchase land for affordable housing. “It was once said to me, and this doesn’t just apply to Scottsdale, discrimination takes place on the basis of income,” Lane said. “If you’re looking for inexpensive housing, this is probably not the destination because you’ve got a lot of people who are looking to live here.”

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

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CITY NEWS

PORTERS ��

Longtime Old Town Scottsdale business and property owner Marilyn Atkinson recommended Badenoch be the one to repaint the horse. In March, the horse was delivered to Badenoch’s home. She recalled telling Garcia, “‘What do you want me to do with this horse? How do you want it to look? Do you want me to paint it the same way?’ And he says, ‘Patty, do anything you want,” and just walked away, which is kind of a dangerous thing to do,” Badenoch said with a laugh. Badenoch began painting the horse April 1 after spending a couple of weeks pondering, researching and soliciting help and input from including her sister, Suzanne Clair Guard; her neighbor, Larry Felder; and community activists, Susan Wheeler and Darlene Petersen. “I was a little intimidated and felt challenged by it because this is kind of an icon. It’s like the cowboy, because it’s been there for years and years and years. Lots of people have energy on this, especially the people in the historic Old Town. So, I was a little nervous,” she said. “I got confidence from people talking to me and about which direction to go.” Badenoch spent about 50 hours repainting the horse, which now has a reddish-brown and white “coat” and more detailed features. “It was kind of a mess in terms of the eye was not done very well at all, and I really worked on that to give it a little more dimension,” she said, adding that the horse will likely get a new harness to replace the torn and tattered one it originally wore. Badenoch modeled the Porter’s horse after the popular American paint horse breed. The American paint horse was both cherished by cowboys for cattle work and revered by Native Americans. The paint horse is currently one of the fastest growing breeds and is known for its versatility; the horse has been used for trail riding and ranch work. A few years ago, Badenoch also repainted Scottsdale’s renowned cowboy sign, which sits on the northeast corner of Main Street and Scottsdale Road. The cowboy sign was commissioned in 1952 and created by artist Dee Flagg. The sign was initially installed by the chamber to not only welcome

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

people to Old Town, but to also direct people to chamber offices and list community events that were happening in Scottsdale. “Patty is well-known in the community. She is an artist and community activist, she’s known by a lot of people, and she does some work for the city, as well.” In a couple of weeks, Garcia plans to open Porter’s Western Saloon in the historic building. “This is one of the most exciting projects I’ve ever worked on,” he said. “There’s a lot of history associated with that building, and one of the reasons that we wanted to upgrade it is to make sure that it could live another hundred years. It’s so important to the community.” Built in 1929, the building was used for 20 years as the town’s first, fulltime post office. Then, from 1949 until about five years ago, Porter’s Western Wear occupied the building. Porter’s Western Saloon will occupy half of the building — just over 1,600 square feet — with the other half occupied by Tresor Rare, a cosmetics store. The new bar will be owned by Sean Halpin, who also owns three businesses in Old Town, including the Blue Moose Bar & Grill located just north of Second Street. According to a city council report in September, the saloon hours will be 11 a.m. to 2 a.m. and will include a 700-square-foot bar service area, seating on the first level and a small seated lounge on the second level. Garcia said the second level will open to the public at a later date. Phase two of Porter’s Tavern renovations will also include building a new exterior staircase. “It’s an opportunity to serve Scottsdale’s history, and extend the life of the building and offer people in the future an opportunity to enjoy that history and be aware of it,” Garcia said. Renovations to the building include replacing windows and boarded-up doors. Rustic chandeliers were recently installed above the bar area as well. So far, Garcia does not have plans to update or replace the “Porter’s” sign on exterior of the building. In the meantime, the iconic Porter’s house is back on Brown Avenue and available anytime for photos and selfies. Visit him at 3944 N. Brown Ave.

Southern Scottsdale resident and artist Patty Badenoch poses next to the iconic Porter’s horse statue she re-painted in her living room. (Pablo Robles/Progress Staff Photographer)

Employee of Imagine Builders Jeff Weigeo, owner of the historic Porter’s building Richard Garcia, employee of Imagine Builders Bob Campoy and local artist Patty Badenoch pose for a photo following the return of the Porter’s horse in Old Town. (Pablo Robles/Progress Staff Photographer)

Richard Garcia, owner of the Porter’s Tavern building, visited artist Patty Badenoch’s home the morning the horse was delivered back to the historic site. (Pablo Robles/Progress Staff Photographer)

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

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CITY NEWS

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

Scottsdale raising many fees, utility rates S

30,000 gallons and 35 cents for those using over 30,000 gallons. Base fees for all water meter sizes also will rise. The new city water rates will increase revenues by approximately three percent. New sewer rates effective July 1 are related to increased maintenance costs and the increasing cost of technology to operate the city’s high-tech wastewater system. The increased sewer rates are expected to generate a two percent increase in revenues.

PROGRESS NEWS STAFF

cottsdale City Council has adopted new rates and fees that will go into effect this year for a variety of city utilities and services. Council voted unanimously to approve the new rates and fees, affecting everything from water rates to train ride prices at McCormick-Stillman Railroad Park.

Solid waste

Scottsdale is raising its solid waste prices partly because of land�ill fees and a loss of recycling revenue. Decisions made by the Chinese government to ban the import of some types of solid waste have affected recycling revenues for Scottsdale and governments throughout the U.S. Historically, China had been a primary landing spot for the country’s recyclable waste. Scottsdale Public Works Executive Director Dan Worth said that ban has had a signi�icant effect on the city’s recycling revenues. In March 2017, the city earned about $99,617 in recycling revenues. Now, following the ban, the city earns between $10,000 and $20,000 per month. Revenues have also been affected by plans to divert brush and bulk trash from land�ills and to the green waste program. Those efforts have included education and customer outreach. Rates for residential customers for all container sizes are going up from $17.25 per month to $18.75, effective July 1. Additional containers will now cost $9.50.

Community services

The popular McCormick-Stillman Railroad Park, was named the best public park in the country in a nationwide tournamentstyle contest in 2019, will increase the cost to ride the train and carousel from $2 to $3. Those changes are expected to gener-

Development fees

The city is also updating its planning and development fees that cover costs associated with projects that go through the development review process. Staff stated these costs would cover in�laThe Scottsdale City Council approved increased rates and fees for a number of city utilities and services. tionary and operational costs to improve The new rates will go into effect throughout 2019. (Progress File Photo) customer service. ate an additional $515,000 in additional The city is increasing its base rates and The full facility rental rate will increase revenue. from $1,500 to $1,700 with a two-day min- fees, though the exact amount of that inAccording to the city, the fees were last imum reservation. crease will depend on the project. updated in 2007 and operational costs have Additional fees, including inspection The city is also implementing a drop-in increased substantially since that time. table tennis fee of $2 at its senior centers. fees, site review and engineering reviews, The city noted that the increased fees Drop-in play is currently free. will go up between approximately �ive and will still remain below similar amenities The drop-in table tennis at senior cen- six percent. elsewhere in the Valley, including train ters has drawn more people than expected, The city is also raising the in-lieu parking rides at Phoenix Zoo, $6; Enchanted Island including those outside the target senior fee by 1.4 percent. in Phoenix, $6.25; Chandler Desert Breeze, demographic, due to advertising by table All of these changes are expected to in$4.50; and Freestone Railroad in Gilbert, tennis clubs. crease revenues by $900,000. $4.50. The city is establishing new developmentAccording to the city, the fee will bring The city is also increasing the hourly �ield the city in line with other cities like Phoe- related fees as well, including imposing a rental rate at Indian School Park from $45 nix and Glendale and covers set up and cost for builders to stage and store equipto $60. The city will also increase the �ield tear down costs. ment for private development on city land. preparation fee from $50 to $75 per �ield. The city raised its hourly �ield rate after Water and sewer Electric vehicles comparing rental rates at Spring Training Scottsdale will also be implementing a The city is raising water rates effective practice �ields throughout the Valley and November 1. $2 per hour fee for electric vehicle charg�inding that existing rates at Indian School The rate for residents using between up ing stations that could be installed at city Park, which currently hosts the San Fran- to 5,000 gallons per month will remain un- facilities as part of proposed bond solar cisco Giants, were below average. changed at $1.65 per gallon. The rate for projects. The city is also raising rates at Scottsdale 5,001-12,000 gallons will rise from $2.95 If the bond is not approved, the city Sports Complex from $24 to $30 per hour to $3.00. plans to work with outside organizations to come more in line with the Valley averUsers with more consumption will to cover the cost of installing the charging age of $28 per hour. see rates increasing 15 cents for 12,001- stations.

Legislature enacted many laws that will affect you BY HOWARD FISCHER Capitol Media Services

ure, there were big, broad policy and philosophical debates and decisions during the just-completed legislative session, like who gets a tax break, how much money for education and the rights of survivors of childhood sex abuse to sue their assailants.

But tucked into the nearly 300 measures that will become law are some items that are more likely to affect the daily lives of typical Arizonans. Consider: It is now illegal to text while driving. And making calls while holding the phone in your hands is also forbidden, though police can issue only warnings until 2021. But feel free to keep eating that burger,

putting on makeup or swatting the kids in the back seat, as Gov. Doug Ducey vetoed a broader ban on distracted driving. On the subject of driving, if you’re someone who purchases the bare minimum liability coverage required you should look to pay more. The measure approved would mandate that vehicle owners purchase policies which provide for at least $25,000 worth

of coverage for injuries caused to any one person. The current minimum is $15,000, put in place in 1972. Lobbyists �igure that change should boost bills by anywhere from $3 to $8 a month. Motorists who commit offenses that require them to go to traf�ic survival school

�� LAWS �� 13

CITY NEWS

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

LAWS �� 12

— reserved for more serious offenses than the defensive driving programs — now will lose their license if they don’t complete the course. If you’re into a bit of personalization of your vehicle, lawmakers added to the list of the more than 60 special license plates already available. And if driving with the top down musses your hair, you now can get a shampoo and blowout without going to a beauty salon. Lawmakers decreed it no longer takes a cosmetologist’s license to do those things. Along the same lines, the state now allows pretty much anyone with a professional license from any other state to ply their trade here without going through the process and testing to get an Arizona license. Medical marijuana users also could be kept healthier, courtesy of state lawmakers. They agreed to a new requirement for dispensaries to begin testing what they sell for unsafe levels of bacteria, heavy metals, pesticides and solvents, and provide that information to patients who request it. Oh, and to make sure buyers are getting what they paid for, that testing also has to

If you’re renting out your home or condo on Airbnb or one of those other platforms, there are now new requirements to report what you’re doing to local officials – both so they can collect taxes and contact you if your guests get rowdy. con�irm the potency of the drugs. Lawmakers also were out to help those convinced they can scratch or pick their way to riches in the Arizona Lottery. A new law allows those who win at least $100,000 to keep their names secret. And if you happen to be a winner and looking for a new toy, consider buying a “personal mobile carrying device’’ which will become legal next year. These are battery powered robots that can operate at up to 12 miles an hour and stay within 25 feet of the owner to transport, well, pretty much anything it can carry. Think R2D2 with a trunk. The attractiveness or usefulness of many other changes in law approved this may much narrower.

Fancy yourself the next Bruce Lee? Then legislation to remove the criminal penalties for possessing nunchucks is for you. If you’re renting out your home or condo on Airbnb or one of those other platforms, there are now new requirements to report what you’re doing to local of�icials — both so they can collect taxes and contact you if your guests get rowdy. And if you’re hoping to avoid paying state income taxes — even with the cuts that are part of the new state budget — you’re in luck if you can stay below the radar. Another new law says the state can’t come after you after seven years for failing to �ile a tax return. Lawmakers did agree to boost the penalty for intentional cruelty to animals. Pain management clinics will now be licensed and supervised by the Department of Health Services. And if you’re a budding trombone player, you may be sad to know that lawmakers repealed a law that allows cities and towns to levy a tax to establish and operate a municipal band. Finally, don’t think that you can escape Arizona laws if you die: One new statute allows counties to place a lien on your estate to cover burial costs if you’re relatives don’t pick up the tab. There also were a host of issues that

failed to cross the �inish line. One relates to the relatively new service of peer-to-peer car rentals. That allows anyone to offer to rent out their vehicles through an online platform. Lawmakers got hung up on the question of whether those renting out their vehicles should be liable to pay the same taxes now imposed on more traditional car-rental companies that fund tourism and sports facilities. Three bills dealing with vaccinations also faltered, including one expanding the ability of parents to exempt their children from having to get the immunizations now required before their children can attend public school or child-care centers. What was probably the death knell for them was Ducey saying he would veto any measure he believed would result in fewer children getting required vaccines. Arizona won’t be imposing new regulations on vaping. And the age to smoke or vape will remain 18. And Rep. David Cook, R-Globe, failed in his bid to ensure that only true dairy products could be labeled “milk,’’ even with his insistence that “almonds don’t lactate.’’ But Arizona now has its of�icial state drink: lemonade.

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CITY NEWS

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

Council names Higgs to planning commission BY WAYNE SCHUTSKY Progress Managing Editor

he Scottsdale City Council has named Renee Higgs to the city’s Planning Commission to �ill the vacancy left when former Commissioner Kelsey Pasquel resigned in March. The appointment comes amid scrutiny of the Planning Commission’s composition, with some residents voicing concerns that its membership — many of whom are developers themselves or work closely with the development community — are too cozy with the businesses they are charged with overseeing. Resident Andrea Alley, a prominent voice in the discussion over the redevelopment of Papago Plaza, cited a high number of recusals and called the commission a “good old boys club.” “If there’s that many con�licts of interest, are they really representing the citizens or are they representing the developer and the architect and whoever else (they work with)?” Alley said. With Higgs’ appointment, the Council struck a balance, naming a commissioner who does not receive a paycheck from developers but who, at the same time, is close with the Scottsdale business community. Higgs, southwest regional marketing manager for Mayo Clinic, is on the Board for Scottsdale Leadership and the Scottsdale Area Chamber of Commerce’s Economic Development Advisory Council. She is also the business liaison between Mayo Clinic and Experience Scottsdale, the city’s contracted tourism arm. Pasquel resigned amid a cloud of controversy. According to Pasquel’s letter of resignation, she resigned because of a recent move to Phoenix. The resignation took place just weeks

up by those hoping to run for City Council in 2020. Pasquel’s comments, �irst reported by the Progress, were decried by some residents who saw a con�lict of interest because Pasquel’s husband worked on the Papago Plaza redevelopment. The comments resulted in at least two ethics complaints from Jason Alexander and AJ Germek, one of the residents who sought to replace her. “She was absolutely resigning to avoid an ethics complaint; That’s my take on that,” said Alexander, who plans to run for Council in 2020 and was likely the subject The Scottsdale City Council on May 21 named Renee Higgs to ﬁ ll a vacancy on the city’s Plan- of Pasquel’s comments. “Either way, we ning Commision, which has been atacked by some get a better result and an opportunity to critics of the Papago Plaza plan, pictured above. upgrade that seat.” (Progress File Photo) Whether or not Alexander and others like him consider Higgs an upgrade is unafter she made controversial comments clear. at a commission meeting on potential Higgs addressed the elephant in the changes to the public comment process room and said she wants to fairly reprein which she characterized resident sent all sides affected by new developconcerns over the Papago Plaza rede- ment — including residents, businesses velopment as “fake opposition” stirred and developers — while adhering to the

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city’s rules and regulations. “Responsible and thoughtful zoning and development remains the hot topic for the Planning Commission and while the opinions of all key parties should be considered, we need to protect the future of our local economy while adhering to the standards and policies of the city,” Higgs said. “As an active member of the Scottsdale community, I am passionate about what the future holds,” she added. “While growth may be inevitable, I believe in smart balanced growth.” Four council members voted in favor of Higgs — Mayor Jim Lane, Suzanne Klapp, Linda Milhaven and Guy Phillips. The three remaining votes went to candidates with even fewer ties to the development or business communities. Resident Joe Cusack, a Scottsdale native who previously worked for IBM, received two votes from Kathy Little�ield and Solange Whitehead. Cusack said he had no prior experience working in government and was looking for a way to help his community. His mother, Diane Cusack, served on the city’s original Planning Commission and later was elected to council. Councilwoman Virginia Korte voted for Dana Close, a southern Scottsdale resident and vice president of the Hacienda del Rey homeowners association. Close has spoken out on behalf of resident concerns in the past and said she is in favor of responsible development. Close and other neighbors in southern Scottsdale have recently spoken out against the Cabana on Hayden apartment complex planned for an old church site at Oak and Hayden with concerns that it does not mesh aesthetically with the neighborhood and could put too much strain on area infrastructure, roads and services.

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CITY NEWS

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

Church rejects offer to keep preschool open BY WAYNE SCHUTSKY Progress Managing Editor

here will be no saving grace for the 55-year-old preschool program at Scottsdale United Methodist Church, which closed at the end of the school year. A last-ditch effort to save it was not approved by church leadership, though parents and staff are still holding out hope that they can move some version of the school to a new location. The preschool, a legacy operation at one of Scottsdale’s oldest churches, ceased operations at the end of the most recent school year due to congregation’s �inancial struggles. Pastor Rev. Ann Lyter said the church had long subsidized the preschool’s operating costs and could no longer afford it. A group of parents, who were noti�ied of the closure just weeks before the end of the school year, immediately mobilized to put together a plan to keep the school open. Church leadership told parents, via Lyter, that they could keep the school open for one additional year if the parents could raise $30,000 in a week to cover the annual contribution made by the church. Leaders denied a counter offer by parents that would have provided higher monthly payments instead of the $30,000 lump sum payment, parent Jennifer Hibbard said. The ultimate goal was to organize the preschool under a new business entity separate from the church and pay rent like any other tenant. Historically, the preschool has operated as a part of the church. “The Leadership Council of Scottsdale UMC has carefully and prayerfully considered the proposal you sent,” Lyter wrote parents. “We have also reviewed the �inancial information of the Preschool, including its actual enrollment and current �inances. It is with regret that we cannot accept this proposal, regret because we value the long history of the preschool and the excellent education the program provided,” she wrote. There is some discrepancy as to where the preschool’s enrollment stands. Lyter, in the email to parents, said it was

The Scottsdale City Council approved increased rates and fees for a number of city utilities and services. The new rates will go into effect throughout 2019. (Progress File Photo)

below 30 children. Hibbard, however, had previously told the Progress that enrollment was over 30 children. Lyter also wrote that some aspects of the proposal were based on “inaccurate” �inancials. She said the proposal did not account for a $4,000 licensing fee and drew upon a $10,000 checking account reserve that Lyter said does not exist. “Sadly, the �inancial information con�irms that the Preschool, should it remain in operation, would not be able to meet its ongoing operating expenses, even if the church could afford to continue its current level of subsidy to the program,” Lyter wrote. Preschool Director Jordan Picasso said the preschool has been in good �inancial shape since she took over in fall 2018. Hibbard said a parent with a profes-

sional background in �inance had looked at �inancials for the school and believed it could sustain operations without church support in the future. Prior to Picasso taking over, the school had faced issues and required �inancial assistance from the church beyond the annual subsidy, but Picasso pinned those problems on allegations of �inancial impropriety against a former preschool director. A former director is being investigated by Scottsdale Police for allegedly stealing over $6,000 in parent payments, according to police records. The Progress is not naming that individual because the case is ongoing and no charges have been �iled to date. Hibbard said she has plans to speak with Picasso and other parents to discuss the possibility of opening up a new co-op preschool in southern Scottsdale. In the meantime, Lyter addressed con-

cerns that the late notice of the SUMCP closure will displace teachers and students who had already signed up for summer and fall. Lyter told parents that Dr. Nola Enge at The Hills School has committed to accepting 100 percent of the families displaced by the SUMCP closure for the next summer or fall session. She also wrote that teachers have already received job offers. The Hills School is located in the Arcadia neighborhood in Phoenix, just under three miles away from Scottsdale United Methodist campus. Enge offered to reduce tuition for SUMCP parents for six months and provide rooms so SUMCP students and teachers could continue their existing program, Lyter said. It is unclear if the SUMCP parents will take that offer.

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SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

State seeks contractor who bilked homeowners PROGRESS NEWS STAFF

contractor who bilked Chandler and other homeowners out of more than $90,000 has been put on a wanted list by the Arizona Registrar of Contractors. Victor Omar Covarrubias, Jr., 45, was added last month to the agency’s Most Wanted Unlicensed Entities List. He is wanted on charges filed by the Maricopa County Attorney’s Office including theft, a class 5 felony; taking identity of another, a class 4 felony; and contracting without a license, a class 1 misdemeanor in the Maricopa County Superior Court. The charges stemmed from an AZ ROC investigation that found that Covarrubias swindled an elderly couple of $2,000 for a landscaping job he never started. Covarrubias, Jr. is also wanted on three failures to appear in justice courts from 2017 and 2018. All three cases stem from AZ ROC investigations and one of his failed appearances was in Chandler. Since 2014, AZ ROC investigated 14

unlicensed complaints against Covarrubias, Jr. He is known to have operated under the business names of: Abrasive Pool Industries, Agua Azul Pool Service, Covarrs Pools LLC, Aqua Marina Pools LLC, Aqua Marina Pools & Landscaping LLC, and AZ Finest Pools.

AZ ROC’s investigations found Covarrubias, Jr. took a combined total of $90,645 from homeowners.

Of the 14 investigations, nine were submitted for prosecution, three resulted in civil citations; including a total of $7,000 in civil penalties, and two are still being investigated. AZ ROC’s investigations found Co-

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Victor Omar Covarrubias, Jr., has been put on a wanted list by the Arizona Registrar of Contractors. He bilked Chandler and other homeowners out of more than $90,000. (Special to SanTan Sun News)

varrubias, Jr. took a combined total of $90,645 from homeowners. The agency said in exchange for the contracts and money for landscaping, pool repairs and pool builds,

the homeowners received little or no work. Between 2015 and 2016, the County Attorney’s office successfully prosecuted Covarrubias for contracting Without a License in four separate cases. Covarrubias Jr., however, failed to appear in San Marcos Justice Court on Oct. 3, 2017 for a restitution hearing. He also failed to appear in the North Valley Justice Court in March 2018 and in the Arcadia Biltmore Justice Court in March 2018 on orders to show cause. All three courts issued failure to appear warrants for his arrest. State law requires a contractor be licensed through the Registrar of Contractors to legally perform construction or home repair and remodeling jobs having total project cost, including labor and materials, above $1,000 or requiring a building permit. “Unlicensed contractors can endanger the health, safety and welfare of the public,” the agency said. Information or to file a complaint: roc.az.gov or 602- 542-1525.

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Scottsdale Prep grad earns multiple honors BY KRISTINE CANNON Progress Staff Writer

my Zhou, a recent graduate of Scottsdale Preparatory Academy, has a busy summer ahead of her. Zhou was one of the only two U.S. winners of the National Geographic Mundo Explorer Program scholarship, sponsored by AT&T. For two weeks — from July 15 to July 28 — to study climate and geology with National Geographic experts and 14 to 28 other students. During the trip, the students will explore a glacial lagoon, initiate a GPS project to measure and map the recession of glacial tongues, build a model glacier, ride Icelandic horses, create a photo essay document-

ing their experiences, learn the art of filmmaking and much more. Zhou will then head off to Yale University in the fall to pursue a career in environmental policy and management. She had also applied to Georgetown University, Harvard University, the University of Pennsylvania and Duke University. Last week, Scottsdale Mayor Jim Lane recognized Zhou for her Net Geo achievement. “Amy is a fantastic representation of the caliber of student talent we have in Scottsdale,” Lane said. “We’re proud of Amy and wish her the best of luck on this exciting expedition.” Toni Broberg, AT&T Arizona president of external and legislative affairs, presented Zhou with a framed memento boarding

DAR essay contest winner

Chaparral High School junior Maeve Lomax, left, won Christopher Columbus essay contest sponsored by the Grand Canyon Chapter of Daughters of the American Revolution. Maeve, pictured with Chaparral AP history teacher Twyla Preising, center, and DAR Regent Carmen Wendt, wrote an essay titled "Comparing Ship Technology; The Ships Columbus Used Versus Ships of Today." Preising has had chapter, division and national winners. Information: grandcanyon.arizonadar.org or e-mail dargrandcanyon@gmail.com. (Special to The Progress)

Scottsdale Mayor Jim Lane recognized Amy Zhou, a recent graduate from Scottsdale Preparatory Academy, for her achievement as a scholarship winner of the 2019 Nat Geo Mundo Explorer Program. (Pablo Robles/Progress Staff Photographer)

pass and a Nat Geo goodie bag. Zhou’s mother, Lina Han, and her 15-year-old brother, William Han, watched on as Lane congratulated Zhou. “I’m very proud of her,” Lina said. “I think her school, her teachers should take the credit as well because it’s such a great school; the teachers are so devoted. I’m very grateful for every teacher at the academy.” In addition to the Nat Geo full-scholarship summer travel experience, Zhou was recently chosen by U.S. Secretary of Education Betsy DeVos as a 2019 Presidential Scholar. Zhou is one of only 161 outstanding American high school seniors who have demonstrated academic achievement, artistic excellence, technical expertise, leadership, citizenship, service and contribution to their school and community. She also is one of only four Arizona high school seniors this year to earn that recognition. “It’s just been so overwhelming, really humbling because I never thought that I would get these honors,” Zhou said. “They’re both really hard programs.” “Through high school, I just worked hard,” she added. “I found programs I

was not only interested in, but passionate about. So that made me really succeed in those fields and that helped my application applying to the U.S. Presidential Scholars program and Nat Geo.” The scholars will receive their awards during an annual ceremony in Washington D.C. later this month. “I want to congratulate this year’s class of Presidential Scholars on their achievement both inside of the classroom and out,” DeVos said in a prepared statement, adding: “Their hard work and commitment to excellence, no matter what challenge they are tackling, will serve them well throughout their lifelong learning journeys. I have no doubt that many of tomorrow’s leaders are among this year’s class of Scholars.” Created in 1964, the U.S. Presidential Scholars Program has honored more than 7,500 of the nation’s top-performing students with the prestigious award. And since 1983, each U.S. Presidential Scholar names his or her most influential teacher. Zhou chose Travis Clement, her speech

see ZHOU page 21

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Public relations pro wins national honor BY KRISTINE CANNON Progress Staff Writer

ith over one decade of experience working at Phoenix-area advertising agencies, notably The James Agency located in Scottsdale, Jennifer Adler has nearly 20 awards and accolades to her name. But it’s the southern Scottsdale resident’s most recent award that’s left her stunned. Last month, Adler was awarded the bronze Stevie Award in the Communications Professional of the Year category in the 17th Annual American Business Awards. “I definitely wasn’t expecting to win such a huge national award, but it’s obviously a really big honor,” she said. “To be in the company of everyone else who won is really humbling, especially now as I’m starting my new company.” The new company to which she referred is Adler Public Relations, a boutique PR firm she founded in March. Adler’s colleagues at The James Agency, where she worked for four years as the director of public relations, nominated her for the prestigious, national award. It was the first time The James Agency staff nominated an individual for a Stevie Award. “When I was at The James Agency...my team won multiple Stevie awards for different PR campaigns, but we had never nominated me for Communications Professional of the Year,” Adler said.

Southern Scottsdale resident and founder of Adler Public Relations Jennifer Adler was named the bronze Stevie Award winner in the Communications Professional of the Year category in the 17th Annual American Business Awards. (Captured Moments by Rita & Co./Special to the Progress)

The other bronze winner in the Communications Professional of the Year category was Sage Communications Public Relations Senior Account Executive Tommy Morgan, based in McLean, Virginia. Skillz Inc. Communications Lead Roxana Bostwick, from San Francisco, California, won silver; and Cisco Senior Social Media and Talent Brand Manager Carmen Collins, from San Jose, California, won gold. “The nominations submitted to the 2019 American Business Awards were outstanding,” said Michael Gallagher, president and founder of the Stevie Awards, in a prepared statement. “They illustrate the continued vibrancy of innovation and high level of achievement across the American economic landscape.” More than 3,800 nominations were entered in the American Business Awards this year, and more than 200 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. Awards in these categories will be presented at the 17th Annual American Business Awards banquet on June 11 at the Marriott Marquis Hotel in New York City. Adler will be in attendance. “I actually had the opportunity to go out to New York around the same time last year,” she said.

see ALDER page 21

Scottsdale lawyer takes on Open leadership post

BY ALISON BAILIN BATZ Progress Contributor

hanks to his parents, W. Scott Jenkins learned at an early age that simply doing well for himself was no way to go about life. “They taught me that to be a person of great value, I needed to use my skill set to help make other people’s lives better,” said Jenkins. And lucky for the Valley — and Scottsdale — that lesson stuck. Like his attorney father, Jenkins went into law and is today a partner at Quarles & Brady LLP in Phoenix. He serves as the firm’s Arizona bankruptcy group chair, summer recruiting committee co-chair and lateral hiring

Scott Jenkins and his family at the 2019 Waste Management Phoenix Open. Jenkins, a member of the Phoenix Thunderbirds, is the assistant chairman for the 2020 Open.

partner for the state. He has been recognized as among the “Best Lawyers in America 2019” in the practice areas of Commercial Litigation and Bankruptcy and Creditors’ Rights; and honored in Southwest Super Lawyers Magazine as one of the top lawyers in Arizona. But beyond all these professional accomplishments, Jenkins has dedicated his life to children, both his own and those in need. “I got my start at St. Mary’s High School, my alma mater, volunteering for the school’s foundation board to help students gain access to scholarships before getting involved in Junior

see JENKINS page 21

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ALDER �� page 20

Last year, Adler, along with 29 other women, was named PRWeek magazine’s 2018 Champions of PR. “Actually, my mom got to go with me — which was really nice — to accept that award. So, it’s funny, about a year later I’m about to go out there again,” she said. Adler and her team at The James Agency have been recognized with many awards, including the Gold Stevie Award for its work on the grand opening of Moxy Tempe, a Silver Stevie Award and two platinum MarCom Awards in the corporate social responsibility and special event categories. Alder left the James Agency in March — a difficult decision for her to make — and, shortly thereafter, founded Scottsdale-based Adler Public Relations. “I loved my team that I worked with, and my clients were amazing. So, to walk away from that kind of a career, that kind of a position, was a really difficult decision because it wasn’t like I was unhappy. I just have always had this entrepreneurial spirit,” she said. Adler almost started her own company in 2015, but she couldn’t turn down the offer to work at The James Agency. “I felt like I needed some more work experience under my belt, but I’ve always had that in the back of my mind, wanting to start my own company and do things my way and work with clients that inspire me,” she said. When Adler turned 35, she knew it was time to take the leap. “I was at a point where if I don’t do it now, when am I going to do it? I’m really big with not living with regret, and I felt like the economy is booming now

ZHOU �� page 18

and debate coach at Scottsdale Preparatory Academy. She took speech and debate for four years under Clement’s direction. “I started off really scared, really quiet, I didn’t want to talk. But he really pushed me, really encouraged me to be bold and not only just be bold, but use my words carefully and to use them to impact others. He always supported me, encouraged me to do my best,” Zhou said. Scottsdale Preparatory Academy is a member of the Great Hearts Academies network of prep schools in metro Phoenix. The public charter school has more than 760 students in grades six through 12. Information: scottsdaleprep.greatheartsacademies.org

and...I had a lot of opportunities coming to me and felt like it was the right time,” she said. Adler Public Relations specializes in business-to-consumer lifestyle, hospitality and food and beverage brands. Two months in, Adler has five clients and counting, while continuing to contract for The James Agency. “I have so many proposals that are out right now that I’m waiting to hear back on. It’s been so humbling the amount of people that have reached out to me,” she said, adding: “Once I made the announcement, both offering support and just opportunities and leads, the amount of new business meetings that I’ve been taking is just crazy and hard to keep up with — but [it’s] also a good problem to have.” Before the end of the year, Adler would like to not only add more clients to her roster, but also add a couple of members to her team. “I feel like I don’t really know exactly what trajectory my business is going to take, which is exciting,” she said. “I like not knowing like where it’s going to go and what’s going to happen.” Watch Adler accept her award live on June 11 at 4 p.m. MST at stevieawards. com/aba.

JENKINS �� page 20

Achievement of Arizona in 2004,” said Jenkins, who is also a graduate of Valley Leadership’s XXXI Leadership Institute. Once established both in his legal practice, and with St. Mary’s and Junior Achievement, Jenkins continued his mission to make other’s lives better by joining the Fiesta Bowl Committee in 2012. “Each year the work done by the committee in selling tickets, sponsorships and hosting events raises millions of dollars for youth, sports, education and human services organizations,” said Jenkins. He also noted that the Fiesta Bowl Committee gave out more than $2.5 million to Arizona nonprofits in 2018 alone. On the heels of the Fiesta Bowl, Jenkins’ two sons became old enough to play sports. “Yep, I am that dad,” said Jenkins, who has coached both of his son’s in various sports and today is a member of the executive committee and board of directors for Cactus-Horizon Little League of Scottsdale. In 2015, Jenkins took on yet another role: active Thunderbird. PAID ADVERTISEMENT SPONSORED CONTENT

“The Thunderbirds were founded in 1937 with the mission of promoting the Valley through sports. Most know us as the hosts of the Waste Management Phoenix Open presented by The AkChin Indian Community,” said Jenkins. The 2019 tournament raised a record $13.2 million for local charities, breaking 2018’s $12.2 million record and marking the eighth consecutive year breaking the previous year’s record. As the Thunderbirds begin to plan next year’s Open, set for TPC Scottsdale from Jan. 27 to Feb. 2, 2020, Jenkins has taken on perhaps his greatest community role yet. He has signed on as assistant chairman of the entire tournament. “I am so proud to work alongside 2020 chairman Tim Woods in the planning and execution of every facet of the event, including securing top PGA TOUR players for the event, working on sponsorships and further expanding our on-course venues and experiences,” said Jenkins. Jenkins is the guy who actually thrives when his calendar is jampacked and who wears many hats very well. Our community is all the better for his capable juggling act.

Local Dentist Helps Uninsured Adults Dr. Sophon Heng D.D.S. caters to those people who don’t have dental insurance. Dr. Heng provides comprehensive dental care exclusively to uninsured adults in a modern, yet modest office in Phoenix. Dr. Heng grew up in Seattle and graduated in 2001 from the University of the Pacific School of Dentistry in San Francisco, and he relocated to Phoenix after graduation. “After watching the dental profession change,” said Dr. Heng, “I felt it had to be done a different way: ‘A Non-insured Way.’ We use the latest technology and treatment, yet we keep our facility modest and control our business overhead, which allows us to offer lower fees to serve the people in the community.” For example, Dr Heng’s office charges $499 for a lifelike crown made with latest materials and technology. His crowns are guaranteed for life against breakage or defects. There is never a charge for a so-called crown build up. Other dental offices could customarily run from $800 to $1200 or more for a similar crown in this area. Also, other general procedures in Dr. Heng’s office run 30-60% less than those typically charged. For example, $499 for a root canal, $499 for immediate denture (each), cleaning starts at $30. Patients often remark they find Dr. Heng’s office a breath of fresh air in an age where profit and greed driven corporations and “banksters” are invading every aspect of our lives, including our health care. “We have had a great response from all of our patients and we have met so many wonderful and appreciative people.” said office manager Channa. “We treat all of our patients like we would our own family.”

“We explain to our patients that we don’t cut corners on care, treatment or materials,” said Karen, dental assistant. “We pride ourselves in treating people not just their teeth. We love dentistry and feel great about providing excellent care. We are driven by our desire to help others.” Many of Dr. Heng’s patients are young adults and seniors who have no dental insurance or have only a limited policy that gives them a few benefits and then charges more for their other needs. There is never a charge for an exam and x-ray, consultation and second opinions. Dr Heng offers no gimmicks, just modern quality dentistry at an affordable cost.

Sophon Heng D.D.S. 602-703-1195 2600 N. 44th St., Ste. 106 | Phoenix, AZ 85008

NEIGHBORS

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019 Linda. Registration is required. Information: 480-312-5810.

Drop-in e-reader help

Receive help with downloadables. Bring your device, library card and questions from noon to 1 p.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-312-7323.

Days JUNE

Sunday

Ice scream party

The Screamery ice cream parlor will kick off the summer with an ice cream party from 1 to 3 p.m. at 10625 N. Tatum Blvd., Suite 136, Phoenix. A professional balloon artist will be on-site creating free balloons for all the kids. Special ice cream deals will be offered as well including $2 kid-size ice cream cones and $5 ice cream sundaes. Information: 602368-1362.

Story stop (Ages 0-5)

Build children’s literacy with a free picture book program from 2 to 2:15 p.m. at the Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-312-7323.

Becky Masterman

Becky Masterman will sign “We Were Killers Once” from 2 to 3 p.m. at the Poisoned Pen Bookstore, 4014 N. Goldwater Blvd. The book is available for sale. Information: 480-947-2974.

Monday

New Faces AA meeting

Find recovery from alcohol addiction alongside this support group at 7:45 a.m. at North Scottsdale Fellowship Club, 10427 N. Scottsdale Road Club membership is not required to attend meetings.

Business Energizer

Learn about setting weekly goals and generate business ideas with fellow business owners from 9 to 10 a.m. This group meets virtually. To join, meet the group online through the “Monday Business Energiz-

er” group LinkedIn page. Free. Information: edgar@compasscbs.com.

Guitar club (ages 8-11)

Learn guitar basics including warm-up techniques, tuning, hand positions, note-reading and more from 3 to 4 p.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. No prior experience needed. Participants are encouraged to attend the class for four weeks. Information: 480-312-7323.

Mark Carter science (Ages 5+)

Mark Carter will demonstrate amazing magic tricks with ceramic, neodymium and electromagnets from 2 to 3 p.m. at Arabian Library, 10215 E. McDowell Mountain Ranch Road Information: 480-312-7323.

Reach for the Stars storytime (Ages 2-5)

Enjoy a story and make a simple craft to take home from 10 to 10:30 a.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Caregivers must accompany children. Information: 480-312-7323.

Writer conversation

Robrt Pela will share “Ten Things No One Will Tell You About Being a Writer” from 11 a.m. to 12:30 p.m. at Arabian Library, 10215 E. McDowell Mountain Ranch Road Information: 480-312-7323.

Tuesday

Let’s knit

Learn or practice knitting with others from 1:30 to 4 p.m. at Valley of the Sun JCC, 12701 N. Scottsdale Road Free. Information: 480-483-7121.

Etiquette classes for children (ages 6-8)

Registered students will prac-

Thursday

tice self-introduction, handshaking, eye contact, smiling, phone skills, table manners and more from 10 a.m. to noon on from June 4 to 7 at St. Bernard of Clairvaux Church, 10755 N. 124th St. Attendance is $250. Information: 480-510-6346.

Etsy 101

Learn how to start a part-time or full-time business selling handmade or vintage products on Etsy from 1 to 4 p.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-312-7323.

Alphabet Yoga

Children ages 3 to 6 can have fun alongside their parents while learning letters and animals from 10:30 to 11 a.m. at Appaloosa Library, 7377 E. Silverstone Drive Information: 480-312-7323.

Art all around us

The Phoenix Art Museum will present expert slide talks on art from 10:30 to 11:30 a.m. at Mustang Library, 10101 N. 90th St. Information: 480312-7323.

Wednesday

ESL classes

All conversation levels are encouraged to practice the English language from 1 to 3 p.m. at Mustang Library, 10101 N. 90th St. Free. Information: 480-312-7323.

Tail waggin’ tales (Ages 6-10)

Children can practice their reading skills with a certified therapy dog from 3 to 4:30 p.m. at Appaloosa Library, 7377 E. Silverstone Drive Information: 480-312-7323.

Speedy bridge

Join others in a fast round of bridge at 10:30 a.m. at Via Linda Senior Center, 10440 E. Via

Piano Fusion

Piano Fusion is a non-profit keyboard group that rehearses from 6:30 to 8:30 p.m. each Thursday at Scottsdale Neighborhood Arts Place, 4425 N. Granite Reef Road The group is open to all levels of piano playing. $10 monthly donation requested. Information: 480-276-2425.

Musical storytime

This program is a fun, interactive way for families to bring music into their home. Learn new songs and games, and play music on child friendly instruments from 11 to 11:45 a.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-3127323.

Introductory English

Learn English from 9:30 to 10:30 a.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. No prior experience necessary. Information: 480-312-7323.

Opera appreciation

Opera-lovers are encouraged to join others in listening to great works of opera from 5 to 7:30 p.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480348-1778.

Aromatherapy and bath bombs

Make bath bombs using cheap and non-toxic ingredients from 1 to 3 p.m. at Appaloosa Library, 7377 E. Silverstone Drive Information: 480-3127323.

Social Security planning

Learn strategies to optimize social security income during retirement from 5 to 6 p.m. at Appaloosa Library, 7377 E. Silverstone Drive Information: 480-312-7323.

Musical storytime

This program is a fun, interactive way for families to bring music into their home. Using children’s stories, each child and caregiver duo will learn how to play together in ways that will enhance their child’s musical and general development. Learn new songs and games, and play music on child friendly instruments from 11 to 11:45 a.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-312-7323.

Friday

In stitches knitters group

Gather with other knitters to work on individual projects, share advice and talk with others from 1 to 3 p.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-312-7323.

Play brudge

Join others in playing a fun game of bridge from 10:30 a.m. to 12:30 p.m. at Appaloosa Library, 7377 E. Silverstone Drive Information: 480-3127323.

Mustang writer’s group

Practice writing exercises and share writing in a pressurefree and supportive group from 10 a.m. to noon at Mustang Library, 10101 N. 90th St. Information: gpaulson4@ gmail.com.

Saturday

Books 2 boogie (Ages 0-5)

Children and their caregivers are invited to participate in music, movement and song from 10:30 to 11 a.m. at Mustang Library, 10101 N. 90th St. Information: 480-3127323.

Family storytime (Ages 0-5)

Children and their caregivers can listen to stories and music and participate in rhyming activities from 10:30 to 11 a.m. at the Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-3127323.

Prequels to the Sequels

Stop by the Mustang Library at 10101 N. 90th St. for a free film screening of “Men in Black III” from 1:30 to 4 p.m. Information: 480-312-7323.

Toy Story Kids’ Night Out

Parents can enjoy a relaxing Saturday night out while the kids enjoy Arizona Sunrays “Kids’ Night Out” event from 6 to 10 p.m. at 15801 N. 32nd St., Phoenix. Kids ages 3 to 14 will have a fun night of gymnastics, dancing, jumping in a bounce house and on trampolines, running obstacle courses, building forts and then winding own with a film screening of “Toy Story.” Cost is $30 per child with a $5 off sibling discount. Tickets include pizza and drinks. To register, visit www.arizonasunrays.com.

Sunday

Story stop (Ages 0-5)

Build children’s literacy with a free picture book program from 2 to 2:15 p.m. at the Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-3127323.

Etiquette classes

Registered students will practice self-introduction, handshaking, eye contact, smiling, phone skills, table manners and more from 10 a.m. to noon on from June 9 to 12 at St. Bernard of Clairvaux Church, 10755 N. 124th St. Attendance is $250. Information: 480510-6346.

Monday

Stay and play (Ages 0-5)

Give children an opportunity to explore, create and investigate with a play-based learning environment program from 10 to 11 a.m. at Scottsdale Civic Center Library, 3839 N. Drinkwater Blvd. Information: 480-312-7323.

Mustang poets

Meet with other poets from 6 to 7:45 p.m. at Mustang Library, 10101 N. 90th St. Information: 480-312-7323.

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

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Foundation slates ‘Discovery Day’ at Taliesen West BY KRISTINE CANNON Progress Staff Writer

North

o celebrate Frank Sco ttsdale Lloyd Wright’s 152nd birthday, the Frank Lloyd Wright Foundation is hosting its first Discovery Day, sponsored by Comerica. On June 8, the community is invited to explore Taliesin West, participate in activities and demonstrations from foundation staff members and enjoy live entertainment and pop-up shops from local artisans — all free of charge. Through Discovery Day, the foundation hopes to reintroduce Taliesin West and itself to the community. “Many people drive past the entrance of the property at Frank Lloyd Wright and Cactus and have no idea that there is an architectural marvel just a mile farther down the road,” said foundation spokesman Kevin Conley, adding: “The physical spaces are not the only thing that we want to highlight. We have programs and resources that are designed to show visitors of all ages and backgrounds what Frank Lloyd Wright’s ideas were and how they can be relevant to our daily lives today.” For example, the Licensing Department will teach attendees about their new print-on-demand program, which allows visitors to enjoy Wright-inspired textiles and discover design options for their own home. “We have a diverse array of innovative, eco-friendly, sustainably-produced products that we’ll introduce over the next year, and we encourage everyone to come to Discovery Day for a sneak peek at some of the products and to learn more about what we have in the works for the upcoming year,” said Stephanie Pierotti, foundation vice president of licensing. The foundation announced in March Tthe Frank Lloyd Wright Foundation is hosting its ﬁ rst-ever Discovery Day on June 8. The foundation also the launch of new product-licensing ini- will be showing some of the decor furnishings it started selling online (Frank Lloyd Wright Foundation) tiatives in an effort to “create more of a lifestyle brand,” Curbed reported at the sellers, such as table runners and throw Roostery.com, with 60 different home time. pillows,” Pierotti said. decor products, including duvet covers, In November, it began selling hundreds Pierotti added that the first phase of sheets, throw pillows, curtain panels of Wright-inspired home decor, furniture the print-on-demand program will of- and tablecloths. and other products on Amazon. ficially launch the first week in June on “All of these items will be available on Pierotti said they have received a “fan- ShopVida.com and will include items Amazon as well, and we will continue to tastic” response from Wright enthusi- such as silk scarves, women’s wraps, make more of Frank Lloyd Wright’s artasts regarding the collection on Amazon ties, pocket squares, serving plates and work available through these programs — so much that they plan to double the candles. throughout the next few years,” she said. amount of items available before the The second phase will launch the first The Licensing Department portion fall, with a strong focus in the home de- week of August on Spoonflower.com, is just one small part of Discovery Day, cor and apparel product categories. with wallpaper and fabric by-the-yard however. “The home decor items are the best- on 20 different types of fabric; and on At Discovery Day, visitors will also get

an inside look into the challenges and techniques of the Preservation Department, where they will learn how technology can be used to analyze material composition and methods of degradation involving wood, finishes and masonry – among other things. At the Pop-Up Shop, guests can purchase items created by local artisans, like Arlee Kasselman Jewelry, Jodi Bombardier Jewelry, WhenLifeGivesURocks by Teri Welsch, Loving Earth Pottery by Calvin Hiser and RK3 Handcrafted Fine Arts. Hands-on activities include a bridgebuilding lab and a cyanotype photographic printing workshop with the Education Department. For those who want to rest their feet and have a seat, they can watch classic films at Taliesin West. Films include “The Wizard of Oz” and the 2017 BBC documentary, “Frank Lloyd Wright: The Man Who Built America.” Visitors can also view some of the Box Projects — gifts made by apprentices and Fellowship members on Wright’s birthday and at Christmas — from collections. Frank Lloyd Wright Foundation members will also receive exclusive access to the Garden Room. The foundation spent a year planning Discovery Day. It was championed and led by events director Kate Hastings, “who has had the vision of creating more events on our unique campus to engage our local community,” Conley said. He added that, at the very least, they expect the community to gain an awareness of the Foundation’s work and Taliesin West. “Ideally, we want the community to see us as a place they can return to, for learning and engaging in Wright’s ideas,” Conley said. For guaranteed entry, make advance reservations at franklloydwright.org.

If you go Discovery Day When: June 8, 10 a.m.-4 p.m.; last entry at 3 p.m. Where: 12621 N Frank Lloyd Wright Blvd Cost: Free Website: franklloydwright.org

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

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2019 named ‘Year of the Scottsdale Chorus’ BY KRISTINE CANNON Progress Staff Writer

South

he Scottsdale Chorus, Sc ottsdale comprising more than 110 women, took the stage in St. Louis last fall to perform in before more than 5,000 people at Sweet Adelines International’s 72nd Annual Chorus Competition. The four-part harmony chorus competed against 550 other a cappella choruses — nearly 23,000 singers — from around the world and walked away champions. “It feels fantastic and a little surreal,” said Scottsdale Chorus Director Lori Lyford. Janice Blake, Scottsdale Chorus mem- Sweet Adelines International’s 72nd Annual Chorus Competition. (Scottsdale Chorus/Special to the Progress) ber of 20 years and southern Scottsdale resident, added: “When you are getting ready to go on stage with 5,000-plus people in the audience and more watching on a webcast, it is so exhilarating!” The Scottsdale Chorus won first place at the competition and on May 21, members were recognized at a Scottsdale City Council meeting, where Mayor Jim Lane proclaimed 2019 “The Year of the Scottsdale Chorus.” “We are very honored and treasure the possibility of having a close relationship with the city for which we are named,” said Lyford, who attended the meeting with Associate Director Jana Gutenson, Management Team Leader Linda Allen and the Chorus’ public relations team Kelly Roberts and Janice Blake. Prior to the proclamation, Scottsdale Scottsdale Chorus member and Phoenix resident Katie Frederick performs front and center at Sweet Adelines International’s 72nd Annual Chorus Competition. (Scottsdale Chorus/Special to the Progress) Chorus’ regional quartet champions, C’est La Vie, sang “The Star Spangled mances in the Valley, and we truly look As reigning champions, the ScottsBanner” for Lane and the council. forward to forging a relationship with dale Chorus is not eligible to compete at “They are all in their 20s and were all the City of Scottsdale and, quite possibly, Sweet Adelines International competiformer Chandler High School choir stu- not being the best kept secret anymore.” tion next year; they will, however, perdents of mine,” said Lyford, who is comFor Lyford, the highlight of the compe- form after the chorus semi-final session. pleting her 11th year as the Chandler tition last fall was getting the audience “It is called the outgoing champion High School choral director this year and on their feet doing the conga during the performance,” Lyford said. “We are 41 years as a public school music teacher. chorus’ last song. working hard to learn new music and The Scottsdale Chorus has won six “We didn’t really know if they would do choreography for that, including a Gloria championships since its inception in it, but when the time came, the whole floor Estefan medley.” 1962, but this is the first time they’ve was filled with conga dancers from all over The Scottsdale Chorus will also teach won two consecutive international com- the auditorium, from all over the organiza- a class for convention attendees before petitions. tion. It was thrilling!” she recalled. the chorus finals session begins. “In the barbershop world of Sweet As for Blake, she won’t soon forget the “We will attempt to answer questions Adelines International, the Scottsdale standing ovation the chorus received. about our energy and stamina in perforChorus is a highly-regarded, well-known “When the audience is so moved mance and our music choices, along with and respected leader in the worldwide that they jump out of their seats with other performance skills and tips we can organization of Sweet Adelines. Here in a standing ovation in the middle of a share with the organization,” Lyford said. the Valley of the Sun, we are relatively song and keep standing and applaudOn top of adding their own unique unknown,” Lyford said, adding: ing — wow! That gives me joy and lots style and top-notch choreography, what “We would love to have more perfor- of goosebumps,” she said. makes the chorus so successful, accord-

ing to Lyford, is the group’s hard-working nature. “As a chorus, we have developed a culture of excellence,” she said. “We work hard [and] are eager to learn. We sing music that is fun and challenging, and we love to perform and pride ourselves on making it a priority to connect with our audience.” Blake agrees, adding that the Scottsdale Chorus members are innovative risk-takers. “We are an amazing musical machine,” she said. “We are very organized and run like a business. We love what we do, and we strive to be contemporary, hip, cool, educational and out in the community to make a difference.” Blake has been a Sweet Adeline since 1984, has won four medals and has had the opportunity to sing with four different Sweet Adelines choruses in her life. However, it was the Scottsdale Chorus she always dreamed she be part of one day. “When I found out my husband would be transferred to Scottsdale, I was beyond thrilled!” she said. “What a joy and thrill it has been.” Blake said rehearsals with Lyford at the helm are like taking a “high-level music class.” “Lori’s way of teaching each of us and directing makes it easy to be a part of this fabulous group of women,” she said. “We all have this connection with her that is undeniable. On stage performing with Lori is a true pleasure and privilege. We all have so much love for her and each other.” The chorus is comprised of women of all ages — from teenagers to nearly 80 years old — and from all over the Valley, including Scottsdale, Chandler, Gilbert, Mesa, Queen Creek and Tempe. Some even commute from Prescott, Flagstaff and Tucson to rehearse weekly. They sing contemporary hits as well as standards from the 1930s and on. Rehearsals are held every Tuesday evening at Shepherd of the Desert Lutheran Church in Scottsdale. Currently, the Scottsdale Chorus would like to attract new members, find ways to improve their performances and perform more in Arizona. “We want more people to know about barbershop music and how much fun it is to sing and what it’s like to be part of a big family like the Scottsdale Chorus,” she said. “On stage, we are one,” Blake added. Information: scottsdalechorus.org

BUSINESS

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

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Local pair’s invention helps businesses get better feedback BY PAUL MARYNIAK Progress Executive Editor

pair of Valley entrepreneurs is helping businesses get a better idea of the quality of their customers service — and giving customers a more detailed and ef�icient way to rate it. Kevin J. Berk of Scottsdale and Michael Vanderslice of Ahwatukee own the startup ServiceGuru, developing an app and now a kiosk that can be parked inside or outside retail or service establishments to capture customer feedback while the patrons’ experience is still fresh in their mind. “When we developed and launched the kiosk version of ServiceGuru, customers instantly gravitated towards using the kiosk in a huge way.” Said Vanderslice, the company’s chief operating of�icer. Co-founder Berk, chief executive of�icer, said the same results are being obtained by Pita Jungle and Someburros, which also have signed on for kiosks. In every instance we saw a dramatic increase of customer feedback,” Berk said. Their app and kiosks mark something of a career departure for both men, although they still keep a hand in other ventures. Berk is a former money manager who also owns a rock-climbing gym and manages guest relations for Pita Jungle and Riot Hospitality Group. Vanderslice owned and sold a healthcare IT company and currently owns a healthcare reputation management company. He also served as COO for MyGuy Referrals and held the same position for Geeks On Call. Berk, who holds a psychology degree from Arizona State University, and Vanderslice, who got his business administration degree from Penn State University, pivoted to the kiosks after �irst launching ServiceGuru as an app. “After testing it in the marketplace with several customers, we realized the friction with getting customers/patients to leave feedback for employees,” Vanderslice said. “We only market and support the kiosk. However, we do offer managed services where we will respond to online reviews for businesses:

Michael Vanderslice, left, and Kevin Berk show off their ServiceGuru kiosk at a Pita Jungle. The kiosk gives patrons a chance to immediately rate customer service in less than half a minute. (Pablo Robles/AFN Staff Photographer)

Their product stands out among the various online review sites “by going deeper than anyone else on a customer’s shopping, service or dining experience,” Beck said. “We offer many other features and bene�its that are much broader as well — collect customer contact info for marketing, mitigate negative online reviews, get more positive reviews online, survey questions, etc.,” he added. While “we are both deeply passionate about what we are doing,” they split up their duties. “I tend to be the more animated and excited one and love talking about customer service, quoting statistics, etc.,” Berk said. “Mike makes the machine work, is super organized and detail oriented. We don’t exist without Mike.” The kiosks work in a broad range of businesses, including restaurants, healthcare, family entertainment, hardware/retail, hospitality and even pet boarding. “We are focused on marketing to healthcare and restaurants as we have business-

es that use our kiosk, obtaining incredible data from customers,” Berk said. The initial ServiceGuru concept was created by Kevin and Anil Jain, though Berk and Vanderslice developed the kiosk version with the help of Jonathan Cottrell. They got their idea after realizing businesses needed a better platform to get customer reviews. “We don’t want customers/patients to rate/review just the business and customer service as an area of the business,

we want them to rate YOU, the employee on the service YOU provide, because you are the business,” Beck explained. “As employees start to see their ratings/reviews come in, they see exactly how the customer feels about their service.” The kiosk goes right at the exit any business with foot traf�ic but also has been used at conventions, events and “anywhere owners and operators want feedback quickly,” Berk said. “You can have the kiosk just allow the customer/patient to just rate their visit, or just the staff or both. It can be setup in a retail environment to allow customers to tell you if they were helped by someone, if they didn’t need help or if nobody offered help and then corresponding questions dependent on how those questions are answered,” Berk said. The data is immediately available, even triggering emails when a new set of data has been entered. The pair’s clients have been “overwhelmingly positive” about the devices, Beck said. “Pita Jungle has seen a very big impact,” he said. “Not only are they getting 52 times more feedback on our kiosk versus all other review sites combined. Their online reviews on Yelp and Google are higher than the locations not using the kiosk.” They also have a patent pending on an app called Service Resume, which enables patrons to even rate individual employees. That and other features drew rave reviews from FinancesOnline, a business rating site, which noted the pair’s invention not only enables businesses “to discover the root cause of (customers’) dissatisfaction and resolve them quickly and quietly” but also gives them a chance to “instantly publish positive reviews and use them as marketing tools to attract more customers.” That’s what the pair says they’re aiming for. “Our primary focus is improving customer service,” Berk said. “And no one gets as granular as we do.”

OPINION

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

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Yes on bond questions enhances public safety BY SASHA WELLER Progress Guest Writer

he Scottsdale Fire�ighters Association’s support for Scottsdale’s $319 million bond package is based on far more than the muchneeded items that directly address public safety. That’s because most if not all of the spending plan will bene�it public safety either directly or indirectly. And that’s why I am voting yes in November and it’s why the association was an early endorser and �inancial supporter. Question 3 allocates $94 million to build and upgrade police and �ire stations and training facilities. It modernizes resources and equipment. It gives �irst responders the tools we need to keep our city safe. The public

safety bene�its are obvious. I would argue Questions 1 and 2 also bene�it public safety, signi�icantly. For example, needed upgrades to the WestWorld city facility as well as Improving the streets and roads in and around it ensures its ability to serve as a signature facility attracting events and tourists from all over the country. This keeps Scottsdale on the map as a premier tourist destination and strengthens a reliable revenue stream that funds the everyday needs of police and �ire, as well as other critical programs, services, and facilities in the city. Our tourism revenue stream pays salaries. It covers routine costs. What good is a new �ire station if there is nobody there to staff it? Events at WestWorld contribute hundreds of millions of dollars in economic activity to Scottsdale. Updating basic

items like bathrooms, parking and the like isn’t just long overdue, it’s good for business. We also ensure the health of tourism dollars when we improve infrastructure in downtown Scottsdale. Improved parking, enhancing performing arts centers, and facilitating walkability all contribute to ensuring that Downtown Scottsdale is the tourism and resident magnet and revenue generator that is the envy of the Valley. The proposed improvements to senior centers will help foster a healthier senior citizen population. And the improvements to roads and walkways in northern and southern Scottsdale will make our streets safer for pedestrians, bicyclists and motorists. Numerous improved street light projects will do more towards that end. This is especially important as the city strives

to encourage walkability downtown and in our neighborhoods. This bond package works because its bene�its have a ripple effect, positively impacting our city’s residents on multiple levels. And because our mayor and city council were unanimously conservative with this package’s projects, taxes will actually still go down even if we vote all three Questions up. That’s because �inancing for Scottsdale’s last major program in 2000 is ending. This new bond package represents smart spending that improves the quality of life for ALL of Scottsdale’s residents. It’s why the Scottsdale Fire Fighters Association supports this plan. I hope you will as well. Please vote yes on Questions 1, 2, and 3 in November. -Sasha Weller is president of the Scottsdale Fire Fighters Association.

Letters

Museum Square high-rises would ruin Old Town

he concepts behind the Museum Square proposal seem sound at �irst blush. This seems like a great use of an area that is not up to its full potential. I agree with studying this. However, permitting a 150-foot-high building can lead to the destruction of Old Town Scottdale. Part of our cities charm and “romantic appeal” lies in the low-rise

height limits in our Old Town area. I’m sure most of our citizens agree with this long held view. We don’t want to become another municipal anywhere. What’s the harm of approving one 150 high building? This opens the door to the radical change of our Old Town area. Once this height is approved, no doubt other investors in existing old town properties

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will seek to have buildings with similar heights approved. Why? Once one exception to our current lowrise limit is approved, how can the City Council deny other similar requests for such a variance? The value of their properties subject to the existing low-rise limits will increase signi�icantly. This is an example of �lipping properties to take advantage of such a profound zoning change. Trust me. This will happen and Old Town Scottsdale will be a quaint memory as this area becomes like the Tempe skyline. Is this going to happen? Mr. Rose admits inferentially this as he and other developers cast greedy eyes on, for example, Marshall Way. No doubt they see the “new” 150 height limit a way to make a fast buck. Is this something our citizens want? I’ve made that point already. Let’s now imagine what will happen when old town is demolished and it becomes a high-rise business area. What happens to the existing galleries, stores, and restaurants? Lease costs will go up signi�icantly as the

Once one exception to our current low-rise limit is approved, how can the City Council deny other similar requests for such a variance? The value of their properties subject to the existing low-rise limits will increase significantly. owners of the new high rises seek to recover their costs of construction of the new buildings. The net effect is many of these businesses will be priced out of the market. Stop and think about Santa Fe. Do you imagine for a moment that any shop owners would agree to changing its charm and “romantic allure” by �lipping its existing properties to make a buck building high-rises? -John Nichols

ARTS & ENTERTAINMENT

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Finch sculptures grace Mustang Library BY KRISTINE CANNON Progress Staff Writer

wenty small, bronze sculptures of �inches reading pages from published books are scattered around the Mustang Library and the adjacent Mustang Transit Center near the roundabout on 90th Street. It’s a public arts project that took six years to complete; and on May 17, Scottsdale Public Art celebrated the opening and dedication of “Birdie Umwelt” by local artist Mary Lucking. In addition to Lucking, Scottsdale Mayor Jim Lane, city transportation Director Paul Basha, Scottsdale Public Art Board Chair Chris Irish and Scottsdale Arts President and CEO Gerd Wuestemann attended. “Public art sometimes lives at a large scale, visible from afar, like the highway art or the piece up at the SOHO development. And sometimes public art can be small and poetic, something that you have to discover when you spend a little time. I think this is one of those pieces that inspires poetry, that makes us think a little bit more about life and how we relate to our environment,” Wuestemann said. The “Birdie Umwelt” installation also includes a birdhouse inspired by the architecture of the nearby Mustang Library and a series of bird and feather images sandblasted into walking paths along the connecting greenbelt. “‘Umwelt’ is a German word for ‘environment’: ‘Um’ is what surrounds us, and ‘welt’ is our world. So, it really is the world that surrounds us. And I think that’s a wonderful part of this extraordinary piece,” Wuestemann said. Lucking, who specializes in projects that include art incorporated into urban and rural walking and biking trails, public transit stations, college campuses and neighborhood parks, was inspired by the birds she frequently spotted nesting around the library. She said she wondered what books in the Mustang Library the birds might �ind the most compelling. Thus, Lucking’s concept became: What would birds read?

“Birdie Umwelt” includes 20 small, bronze sculptures of ﬁnches reading pages from published books, a birdhouse and a series of bird and feather images sandblasted into walking paths along the connecting greenbelt. (Pablo Robles/Progress Staff Photographer)

“I come to every project with an open mind, working with the community and design team to create a piece that responds to the speci�ic qualities of the space,” Lucking said in her artist statement. “My aim is to delight, to intrigue and to invite people to look more deeply at what is already there.” Books included Harper Lee’s “To Kill a Mockingbird,” A. A. Milne’s “When We Were Very Young” and Helen Macdonald’s “H is for Hawk.” Lucking solicited public input. She also had birdhouse-shaped suggestion boxes placed in the library for patrons to propose books for the project. Once Lucking pared down the suggested books, including her own picks, she handed off the list to Scottsdale Public Art to obtain permission from the publisher and/or author of each book in order to reproduce one page for each sculpture. “I got to go through the entire library and explore all these different sections. We came home with a great big stack of books from the poetry section, in the science section, in the how-to section — sec-

tions I didn’t even know that were in the library,” Lucking said. It took Scottsdale Public Art four to six weeks to obtain each permission, with one taking about �ive months. “Scottsdale residents and library staff loved helping select the books that Mary then cast in bronze for her birdies to read,” Irish said. “And I think when you wander around and see the different books and their titles, you’ll agree with me that our residents are very clever and have a great sense of humor,” Irish added. Other books include “Don’t Let the Pigeon Drive the Bus!” by Mo Willems, “Outwitting Squirrels” by Bill Adler Jr., “Noah’s Favorite Animal Jokes” by Jennifer Hahn and 2018 Phoenix Visual Flight Rules Chart’s “Federal Aviation Administration,” among others. The project was part of the city’s Mustang Transit Center capital improvement project, which included new transit amenities, pedestrian and bicycle improvements, a new signal and a roundabout. “This intersection has changed. Wheth-

er you’re a lover or you hate roundabouts, I want you to know that this is responsible for this great public art,” Lane said, the audience laughing along. Lane added: “As it’s been said, we have a great history in art, in general, in culture and public art. This is another great add to that collection and really so appropriately placed.” The project began in 2013 with a national call for artists and artists, and once Lucking was chosen, the �irst 10 bird sculptures, the birdhouse and the sandblasting were completed November 2017. “It is a very, very rare opportunity for an artist to be able to take a project they enjoyed and they loved and be able to do it again and more,” Lucking said. “I am so grateful for the opportunity; it was really lovely.” The books, birds and birdhouse were fabricated locally by Bollinger Atelier and E2 Innovations. “[Lucking] wanted to entice everyone to move from the outdoors into the library. So, she did enhancements along the walkways that you’ll also see of birds and feathers and related items,” Irish said. The art was so well received, the installation was commissioned by Scottsdale Public Art to become part of the city’s Fine Art Collection. The city expanded the project in 2018 to include 10 additional books and birds, all of which were added this spring. “We’re very lucky in Scottsdale. Our mayor and city council understand the value that art adds to our quality of life, and they also understand how intricately art is tied to Scottsdale’s reputation as a world-class city,” said Irish, who is ending her term as chair of the Scottsdale Public Art Board. Irish, who served for two years, said, “I wanted to publicly acknowledge that this has been one of the most rewarding volunteer experiences of my life. I’ve really, really enjoyed it. I’ve learned so much. I’ve met so many incredible artists, and I hope in a very small way, I’ve made Scottsdale a little bit more beautiful for all of you.” Information: scottsdalepublicart.org

ARTS & ENTERTAINMENT

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

Splash into the Valley’s hottest pool parties Release Pool Parties

BY OLIVIA MUNSON Progress Contributor

All summer long Talking Stick Resorts hosts a pool party you do not want to miss. On Saturdays and some Sundays during holiday weekends, come out and enjoy the Scottsdale sun, crystal blue water and live entertainment from noon to 6 p.m. Attendees must be 21 or older, and tickets and ID are required for entry. In addition, the West Pool is open to the public, which gives a more intimate alternative to the happenings at the main pool. Poolside drinks and dining are available throughout the event. VIP cabanas and canopy daybeds can be rented for a relaxing and luxury escape. The season kicks off with a concert by DJ Deorro on May 4. Talking Stick Resort, 9800 Talking Stick Way, Scottsdale, 480-850-7777, releasevip.com, various times and prices.

pring has sprung, and summer is just around the corner. It will only be a matter of days before Arizona weather reaches triple digits. But have no fear! We have a list of the best pool parties coming to the Valley this season. So, feel free to kick back, relax and enjoy the hot-hot summer.

BLK Live

The Aqua lounge is the place to be if you want to experience live music and �ine dining by the pool. Concerts can be viewed from the indoor or outdoor bar, in addition to private cabanas that surround BLK Live’s signature pool. Both national and local musicians make stops at BLK Live and with their recently expanded outdoor stage, there should be more to come. The outdoor lounge is the perfect place to enjoy a poolside cocktail or play a round of volleyball. BLK Live, 7301 E. Butherus Drive, Scottsdale, 480-494-5069, blkliveaz. com, various times and prices.

Hotel Adeline’s Liquid Sunshine

Every Saturday, Liquid Sunshine is sure to make a splash. This pool party series features signature cocktails, giant food platters and in�latable �loats. All of these combined make the perfect Instagrammable moment. Live DJ entertainment will be at each party with appearances from DJ Starmars and DJ Slippe. Hotel guests and the public are welcome to experience Liquid Sunshine for free. If guests wish to treat themselves to a slice of paradise, daybeds ($250) or cabanas ($500) with food and drink services are available. For Memorial Day and Labor Day, the festivities extend into Sunday for a nonstop party. Hotel Adeline, 5101 N. Scottsdale Road, Scottsdale, 480-284-7700, hoteladeline.com/play/, 1 to 6 p.m. Saturdays, free.

Hotel Valley Ho

The fun never seems to stop at Hotel Valley Ho’s OH Pool. From Frosé Fridays to Recovery Sundays, there is enough to keep you keep coming back. Live DJ entertainment, poolside facials, signature Chandon Rosé Frose. OH Pool’s events and specials run from March to September. On Saturdays, as well as Sundays of holiday weekends,

Soaked! Saturdays Plan on mingling at most rooftop pool parties when the weather is nice because they can attract a crowd. (Special to the Progress)

at the bar with the best poolside happy hour. It runs from 4 to 6 p.m. and features food and drink specials. During the afternoon and evening, live DJs and artists perform on Saturdays and Sundays with musical styles ranging from Top 40 to alternative rock hits. An upscale beachwear dress code is enforced with no jeans, basketball shorts or inappropriate graphic tees allowed. Lustre Bar, Palomar, DJs and drinks make for a perfect celebratory atmosphere at most pool 2 E. Jefferson Street, parties. (Special to the Progress) Phoenix, 602-2580231, lustrerooftopbar. guests will only be admitted to the pool if they have booked a hotel room, day- com, various times, packages available. bed or cabana. For other days, be sure to check in with the front desk for avail- The Pool at Talking Stick Resort There is no better place to watch an ability. Hotel Valley Ho, 6850 E. Main Street, outdoor concert than at the Pool at TalkScottsdale, 480-376-2600, hotelval- ing Stick Resort. Just steps away from the leyho.com, various times, packages Main Pool, the concert stage can be viewed while lazing in the water. Upcoming artists available. include Hollywood Vampires, Foreigner and Bad Company. Concert and event Lustre Rooftop Bar The pool at the Lustre Bar has some- entry is 21 and older and pricing for all thing for every taste. A skyline view of events varies. Talking Stick Resort, 9800 Talking Phoenix pairs well with laying back and catching sun. Relaxation is important, Stick Way, Scottsdale, Various times, but if you are feeling social, take a seat 480-850-7777, talkingstickresort.com

Soaked! Saturdays are sure to liven up your normal week. The Maya Day and Nightclub gives Arizona residents and visitors the biggest Vegas-style pool party every Saturday. At Maya, bigger is better with large cocktails and crowds, and an impressive pool. Live music sets are performed by Maya resident DJs, including David Anthony and Javin. VIP tables or cabanas can be reserved to amp up your party experience. Tickets are $15, and the pool party is 21 and older. A dress code is strictly enforced with no sweats, jeans, basketball shorts or sports jerseys allowed in the day club. Maya Day and Nightclub, 7333 E. Indian Plaza, Scottsdale, 480-625-0528, mayaclubaz.com, noon, various prices.

WET Deck at W Scottsdale Hotel

The WET Deck has found a way to bring the beach to the deserts of Arizona, and it could not be more perfect. A beach bar, frozen drinks, delicious snacks and chilled cucumbers for your eyes, what could be more relaxing? Daybeds and lounging pods are available to the public but to truly have an unforgettable experience, reserve a private cabana complete with a �lat-screen TV, individually controlled sound, personal service and internet access. And you won’t even have to lift a �inger. Poolside service is ready to help you with anything you may need during your rest and relaxation. W Scottsdale Hotel, 7277 E. Camelback Road, Scottsdale, 480-970-2119, w-hotels.marriott.com, various times, packages available.

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FOOD & DRINK

Food & Drink

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Ocean 44 chef prepares salmon – after catching it BY KRISTINE CANNON Progress Staff Writer

cean 44 Chief Executive Chef Marc Lupino traded in his pristine white chef’s jacket and pleated hat for a black-and-grey North Face zip-up hoodie and an Ocean 44-branded baseball cap to catch fresh �ish from a river in Alaska. And he did it all for his patrons. From May 15 through 17, Lupino hopped on a private jet to Cordova, Alaska, to take part in a once-in-a-lifetime opportunity to �ish the Copper River for king salmon before the river opened up for the season to commercial �isherman. In the end, Lupino caught about 60 pounds of sockeye salmon and king salmon and served 52 dishes featuring said fresh �ish to Ocean 44 diners May 17. Getting his hands on the salmon and returning back to the southern Scottsdale restaurant was a wild ride. “I hadn’t slept in almost two days at that point,” Lupino said. “[It] ended up being a crazy experience, and I was able to bring some incredible �ish to Phoenix for our guests to eat.” The original plan — offered by his Paci�ic Seafood purveyor — was to �ish Thursday into Friday morning, then �ly back Friday and immediately begin preparing the �ish that night for guests at Ocean 44. When he arrived to the small, relatively inaccessible �ishing community, the man who was to take Lupino out on the river fell, broke his jaw and was airlifted to Seattle. “I got stuck,” Lupino recalled. “I was at a point where I’m already in Alaska; I’ve already made a point that I want to bring this �ish back. I already told the owners, and the restaurant was really ready for it. We were looking forward to doing something super interesting and different.” He headed to a local, “seedy” bar and chatted with a Vietnamese gentleman, who was seated next to him. “‘Why are you here?’ is basically is what he said to me,” Lupino said. “There are no tourists in the whole town. No one can get in or out. There’s no reason to be there unless you’re �ishing or you live there.” Lupino explained to the gentleman his snafu and how he was there for �irst �ish. “He kind of looked at me weird, and I go,

Ocean 44 Chief Executive Chef Marc Lupino prepares fresh salmon for guests. Lupino helped catch the fresh salmon from a river in Alaska. (Pablo Robles/Progress Staff Photographer)

‘But I don’t have a boat to go out on. Can I go with you?’” “You want to go with me?” the gentleman responded. “You’re going to pay me $100 and you’re going to work.” Lupino agreed and met the gentleman at the dock at 3 a.m. the next day. “I don’t think he expected me to be there, [but] I was suited up ready to go,” he said, adding that this was his �irst time on a �ishing boat. At 7 a.m., the �isherman threw his �irst net down, backed out, and they both waited. “About 45 minutes [later], he reels it in, and he’s yelling at me, he’s screaming at me, ‘Get the �ish! Get the �ish! Get the �ish!’ And I’m the new guy, like, ‘I don’t know what the hell I’m doing!’” Lupino recalled with a laugh. Amongst hundreds of other boats on the river, the two �ished on a 28-foot boat until almost 10 p.m. “I don’t know why he brought me on the boat. Maybe it was just for entertainment value,” Lupino said. “But it turned out that guy was a really cool guy. We probably caught 40 to 50 �ish, which is a lot on opening day.” Lupino purchased fresh salmon from the gentleman and brought the 60 pounds of salmon onto the private jet. Once he landed in Phoenix, he drove straight to Ocean 44 — running on zero

sleep over the past two days — and, within 24 hours of catching the Ocean 44 Chief Executive Chef Marc Lupino flew to Cordova, Alaska to �ish, he had it on pa- catch fresh salmon from Copper River. (Ocean 44/Special to the Progress) trons’ plates. “I butchered it in the restaurant loved it. front window and went and visited the “It was something new for me. It was tables that ate it to see how they liked it,” something interesting for the hundreds of Lupino said. “It was a pretty cool thing.” cooks and chefs that work for me, knowThe fresh salmon served at Ocean 44 — ing that I go that far for our products. Bewhich specializes in premium steaks and cause with an a la carte business, everyfresh, a la carte seafood — was braised in thing has to speak for itself,” he said. spring water, butter and lemon. Future Ocean 44 guests can expect to “Everybody loved it. I had people com- enjoy more of the salmon, as it will be ing back [to the kitchen], wanting to talk on the menu in the coming weeks — as to me, asking me how I got it. They’d never well as other small changes to the menu seen salmon like that before. It was so red, throughout the summer. and it was so moist. It was just delicious,” “You’ll see some different �ish features Lupino said. as the seasons change. You’ll start to get Considering how hectic the trip was, Lu- some of the �ish that are in the northern pino said he’d do it all over again. part of New England,” he said. “I wanted �ish fresh out of the water for Lupino said the whirlwind trip gave our restaurant. There’s nothing better him a newfound appreciation for �ishthan saying, ‘The chef went and caught the erman. �ish.’ Well, I actually went and caught the “You can order �ish and have it sent to �ish and brought it back and carried it into you all day long, but when you see what the restaurant,” he said. these people go through on the boats to In fact, Lupino was invited by the gentle- actually get it and earn a living, it gives you man to return to Cordova for the �irst day a different perspective on what you want of the season. to do with your �ish and the relationships “And I think I’m going to do it. It’s some- you want to build. It’s interesting to bridge thing that would be a cool tradition,” Lu- that gap,” he said. pino said, adding that everybody in the Information: ocean44.com

FOOD & DRINK

SCOTTSDALE PROGRESS | WWW.SCOTTSDALE.ORG | JUNE 2, 2019

GOT AN OLDER CAR, VAN OR SUV? Do the humane thing.

Donate it to the Humane Society.

What’s Cooking

You’ll be supporting the nation’s largest and most effective animal protection organization, seeking a humane world for people and animals alike.

With JAN D’ATRI Progress Contributor

Taco lasagne is a treat you won’t forget

aco lasagne is easy to put together, can be made ahead and I will guarantee there will not be one bite left in the casserole dish. I’ve recommend-

Taco Lasagne

Ingredients: 2 tablespoons olive oil 1 large sweet yellow onion, chopped fine 4 cloves fresh garlic, minced 2 lb. lean ground beef or turkey 1 and ½ packages Lowry’s Taco Seasoning Mix 3 tablespoons fresh cilantro, chopped fine 1 green bell pepper, chopped fine 1 (4oz can) diced green chiles 2 (15.7 oz) jars Herdez Roasted Salsa Roja or any red salsa of your choice 1 (15 oz) can black beans, drained 1 (15 oz) can corn or 1 ear of fresh corn, shaved off the cob 8 large flour tortillas, divided, or corn tortillas if desired 1 (15 oz) can refried beans 3 cups shredded Mexican cheese blend, or more if desired 1 (16 oz) container sour cream For optional toppings: Sliced black olives, chopped cilantro, chopped tomatoes, diced avocado, sliced green onion, sliced jalapenos, diced mini bell peppers Directions: In a large skillet, heat olive oil and sauté onion and garlic until soft and translucent. Add ground beef or turkey, cooking until browned.

ed using Herdez Roasted Salsa Roja for the salsa. It’s found at Bashas'. It adds a terrific zing to the dish, but you can use your favorite brand of salsa. Add taco seasoning spice packets, stirring to combine well. Add cilantro, bell pepper, diced green chiles and salsa and cook for several minutes to soften. Stir in black beans and corn, combining gently. Simmer for 15 minutes. Meanwhile, prepare the casserole dish. Line the bottom of a lightly greased or buttered 9 x 13 inch casserole dish. Cover the bottom with half of the flour tortillas. (Tip: If you cut the tortillas in half, the cut side will fit nicely into the edges of all four sides of the pan.) Warm the refried beans in the microwave for about 45 seconds for easier spreading. Lightly spread the refried beans over the tortillas. Sprinkle one cup of the cheese over the refried beans. (Use more if desired.) Spoon one half of the meat mixture over the cheese. Repeat the process for the second layer. Top with remainder of cheese, or more cheese if desired. Bake in 350-degree oven for 30 minutes. (Optional, cover with foil and bake for 20 minutes, then uncover and bake for another 10 minutes or until cheese is melted and bubbling.) Cut into portion and serving for toppings and sour cream on the side. For appetizer or kid-sized portions, line a cupcake or muffin tin with small street-sized flour or corn tortillas. Follow the same directions as the casserole. Bake for about 15-20 minutes. Watch my how-to video: jandatri.com/jansrecipe/one-minute-kitchen

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