Vista Home Improvement Guide Spring 2018 by Times Media Group

Br ou

SPRING 2018

E ID U G T N E M E V O R P IM E M O H D NEW HOMES AN New in Estrella

Carpet Cleaning

Convenient Security

Rosewood Homes developing in Goodyear. Page 5

Oxi Fresh keeps the environment healthy. Page 6

Buckeye Lock and Safe has lone shop in city. Page 9

VISTA HOME IMPROVEMENT GUIDE | MARCH 28, 2018

Inside this issue

New Homes and Home Improvement PUBLISHER Steve Strickbine EDITORS Niki D’Andrea Christina Fuoco-Karasinski Connor Dziawura (Assistant Editor)

WRITERS Sherry Jackson Martha Navarro Steven Solomon Eric Newman ADVERTISING DIRECTOR Kent Johnson SALES SUPERVISOR Laura Meehan ADVERTISING SALES DeAna Janco Dick Walters PHOTOGRAPHER Melissa Fossum

DESIGN AND ART Shannon Mead

PebbleCreek is building homes better for the environment

Don’t fear the first-time home purchase Air Now offers recommendations for HVAC maintenance

Rosewood Homes moving into Estrella

SOS Exterminating proud of effectiveness, professionalism Oxi Fresh Carpet Cleaning keeps home environments healthy

Courtland debuts new Estrella neighborhood

Buckeye Lock and Safe provides convenience and security

Miracle Blasting revitalizes West Valley pools PNP One Care Cleaning is more than just carpet cleaning

Cities at a glance

250 Litchfield Rd., #130 Goodyear, AZ 85338 623.535.8439 westvalleyview.com ALL RIGHTS RESERVED. NO PART OF THIS PUBLICATION MAY BE REPRINTED OR REPRODUCED WITHOUT THE PUBLISHER’S PERMISSION. STATEMENTS AND OPINIONS PRINTED IN THIS MAGAZINE ARE THOSE OF THE CONTRIBUTORS AND NOT NECESSARILY THOSE OF TIMES PUBLICATIONS OR ITS ADVERTISERS.

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VISTA HOME IMPROVEMENT GUIDE | MARCH 28, 2018

PebbleCreek is building homes better for the environment BY SHERRY JACKSON

golf course isn’t the only kind of green that attracts home buyers in the West Valley. Saving money and being environmentally friendly are also import-

ant. One community in Goodyear has taken this priority to the next level. PebbleCreek, a Robson Resort Community, makes sure each home in its community is ENERGY STAR certified. This voluntary program launched by the U.S. Environmental Protection Agency (EPA) 25 years ago saves homeowners on monthly cooling and heating costs. “PebbleCreek’s environmentally friendly focus benefits homeowners, the community and the environment,” said Steve Soriano, executive vice president and CFO for Robson Communities Inc. More than one-third of prospective buyers are seeking an energy efficient and environmentally friendly home, according to PebbleCreek’s research. In today’s market, a great community and floorplan are just as important as being eco-friendly. As a result, new homes at PebbleCreek are ENERGY STAR certified. Under this program, construction teams must follow rigorous building practices and guidelines. ENERGY STAR features include valueadding energy efficiency and a combination of materials and equipment that deliver better performance. Examples are effective insulation systems, high-performance windows, tight construction and air ducts, properly sized and installed efficient heating and cooling equipment, and energy-efficient lighting and appliances. This all adds up to

better comfort, better durability, and savings on heating and cooling costs. “We address environmental sustainability in the way we build each and every home,” said Matt Guelich, senior vice president of construction at Robson Communities Inc. “We’re taking green building techniques and putting science to it with each new Robson Resort Community home being ENERGY STAR certified. This produces a better home that’s better for the environment. It’s important we build homes that fit into the climate and environment in which they are built.” PebbleCreek also builds new homes to the Environments for Living program’s highperformance Diamond level. This national third-party certification, administered by TopBuild Home Services, inspects each new Robson Resort Community home to ensure it will be more comfortable, durable and energyefficient through high-quality construction products and practices. To help educate prospective buyers, PebbleCreek features an Environments for Living® learning center at its Model Village. The center, built in 2009 and updated in 2014, showcases the energy-saving technologies available with each new home built. “Buyers appreciate the limited guarantee backed by TopBuild Home Services for the heating and cooling usage for two years for a new PebbleCreek home,” Soriano said. “They also enjoy the low home energy rating system (HERS) scores.” HERS scores are like a miles-per-gallon ratings but, like with a golf score, a lower number is better. Typical existing homes

(Photo courtesy Robson Communities)

One of the designs from PebbleCreek, a Robson Resort Community, is Bacarra. average around 130. At PebbleCreek, the HERS scores average between 53 and 64. Using reclaimed water is another large part of PebbleCreek’s environment sustainability program. It uses reclaimed water for the irrigation of the golf courses and landscaping in the common areas. Wastewater treatment facilities manage water to ensure it is reused efficiently. “This benefits the environment and community, as it costs 50 percent less to use reclaimed water than fresh groundwater to irrigate the golf courses and landscaping,” Soriano said.

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PebbleCreek is planned so the fitness clubs, swimming pools, restaurants and other amenities are all in close proximity. Buyers enjoy walking, biking or using a golf cart to travel throughout the neighborhood and enjoy the resort-style amenities including championship golf, pro shops, tennis, Pickleball, creative arts, social clubs and countless activities. “Being energy efficient and environmentally friendly not only make financial sense but we want to ensure we’re good stewards of the environment in every area we can,” Soriano said.

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Don’t fear the first-time Air Now offers home purchase recommendations for HVAC maintenance

BY MARTHA NAVARRO, HOMESMART REALTOR

t’s time for renters to give themselves some credit. About 70 percent of people who pay rent for their living arrangements want to buy a house. So, what’s stopping them? The answer is simple: they need guidance. As a HomeSmart Realtor, at least half of renters I work with can afford a down payment on a home but don’t realize it. Yuritza Rubio, a 27-year-old mom of one, had been a renter for her entire adult life. She bought her first home in Avondale last year. “Rents just kept going up every year, and I knew I was ready to have more space,” Rubio said. “I realized that in the long run, it would be cheaper and better for my credit to stop renting.” To Rubio’s point, renters do pay a mortgage every month – it just isn’t theirs; it’s their landlord’s. “You still have to pay something every month,” she said of her mortgage. “It’s better to do it on your own than paying someone else. You’re not getting the credit score, tax deductions or other benefits – like painting your walls any color you want.” Here are two common myths that keep people renting when they could be buying a home: • You need to fork over your entire savings to buy a home. • Your need an immaculate credit score. The leading misconception for first-time homebuyers is that you need a large savings account and perfect credit score to get in the door. In reality, many individual’s annual rental budgets are big enough for a down payment on a home. In regard to the expenses for the purchase of a house, the United States has at least 1,000 down payment assistance programs – and each state has its own programs through its cities and counties. Financing options are also available through state housing finance agencies, banks, housing authorities and nonprofit organizations. Those funds are consistently available for responsible homeowners who can buy a house with little or less of what they think. Some programs even offer to cover closing costs as well as the down payment.

BY CONNOR DZIAWURA

L Government programs with down payment assistance are great options and they usually have easier qualifying requirements. Renters think that they need at least 20 percent of the purchase price for the down payment. They can get in a house with as little as 3.5 percent. Arizona offers to the public many down payment assistance programs that vary from 3 to 5 percent of the loan amount, grants that do not need to be repaid and different FHA/VA/conventional loan options with very affordable interest rates. What I encounter most with my West Valley clients is the Home in 5 Advantage Loan Program, which is only available in Maricopa County. I always suggest renters seek help from a professional who can evaluate the price limit of the different programs available as well as their household income and credit scores. Ask for a map of the target areas designated by the housing authority to receive special benefits, such as higher assistance amounts and more lenient income requirements. Another concern for the renters is credit score. They think that they need at least 700 to get those great assistance programs but the common denominator is 640 to 660. Ultimately, the ideal credit score depends on the underlying mortgage agency, bank or insurance guidelines. Research is important for any major life decision, and I’ve been fortunate to work with many first-time homebuyers and help them through the process of becoming a home owner. Just remember, knowledge is key – perhaps the key to your first home.

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ynn and Steve Munier consider themselves people persons. So, they started their own business – Air Now Cooling & Heating – in 2005. The business is in Goodyear’s Estrella community, and Steve has 38 years of experience in the industry. He learned it growing up in Michigan. “We like dealing with customers and providing them with information, so they can make a good decision,” Lynn said. “That’s what we really enjoy about the business, and it’s a good business to be in for that reason.” The company, Lynn said, can work on any HVAC system, whether the client needs repairs, replacements or general maintenance. “We do everything,” she said. “We’re a onestop shop for all HVAC needs.” But the husband-and-wife duo sees a common thread run through the individuals that comprise their clientele. “A lot of times people will call us, and they’ll say, ‘My air conditioning system isn’t working.’ And, we go, ‘Well, tell us a little more,’” she said. “They can give us a variety of descriptors of what’s going on, from ‘It won’t turn on at all’ to, a common one, ‘It’s blowing warm air,’ to ‘I smell something funny’ or ‘I see a leak through my ceiling.’” A big problem, however, is many clients’ lack of proper care for their equipment. Two recommendations offered by Lynn are to change your air filter every 30 days and to conduct yearly maintenance. “We recommend the cheapest non-pleated type of filter,” she said of the former. Adding to the latter, “Do it before the season starts. So, do it before summer; do it before the heating season starts. “Where this can really be helpful is if someone has equipment that is five years or younger,” she added of regular maintenance. “Most equipment has a five-year part warranty, so if they have something that’s starting to fail, they can really reduce their cost during that part warranty period by having it checked out, and then they can have the parts replaced. It’s quite a bit less expensive to do it that way than

the other way.” Issues pertaining to these simple tasks could be cited as a large source of Air Now’s business. Because many clients don’t regularly change their air filters, their systems are in turn tasked with working harder. “We’ve seen people who never change their air filters, for example,” she said. “You go there and look at the air filter and they could grow grass on it. “That failure to change the air filter will cause the system not to work efficiently, so it’s not blowing air as well as it should be or circulating air,” she added. “When that happens, it causes the components to work harder, which then causes – especially in an older system – it to fail sooner than it might need to.” It can be as simple as replacing the filter yourself, even if you go just with the cheapest option, as Lynn said. If the customers already have the filter on hand, Air Now will even replace it for free during maintenance visits. Additionally, for maintenance, Lynn said to always keep an eye on things like condensation lines, a large source of complaints during monsoon season. Through regular maintenance, Air Now can offer their recommendations. Being involved in the community is also important to the duo. “We really like interacting with people, so we really try the best to educate people and to have them make a good decision, and we develop relationships with them over time,” Lynn said. For more information on Air Now Cooling & Heating, call 623-932-1674, fax 623-327-1825 or visit airnowac.com.

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VISTA HOME IMPROVEMENT GUIDE | MARCH 28, 2018

Rosewood Homes moving into Estrella

(Rendering courtesy Rosewood Homes)

Prospective residents will have their choice of four floor plans in a variety of architectural styles that range in size from approximately 1,886 to 2,891 square feet. Three of the four home designs will be single-story plans while the fourth is designed as a partial two-story plan with the master suite on the first floor. BY CHRISTINA FUOCO-KARASINSKI

osewood Homes is developing the gated Golf Villas neighborhood in Estrella with 61 homes among 28 acres of land tucked in the surrounding mountain landscape. Rosewood homeowners will see a private road leading to a gated entry with a view of the 10th hole of the Golf Club of Estrella. The development will feature open space spread throughout the community with 59 percent of the site preserved for a mix of passive and active recreational uses. “We always loved Estrella because it’s such a unique and beautiful property tucked into the mountains,” said David Kitnick, president of Rosewood Homes. “It’s close enough to modern conveniences, but far enough away that you feel like you are on vacation at a nice resort.” Kitnick said his staff had their eyes on this 28-acre parcel for more than 20 years because of the mountain views. The design enabled 80 percent of the homes to be along the Estrella golf course. “This property was originally approved by the city of Goodyear and the master developer to have 86 homes,” he added. “However, Rosewood reduced the number down to 61 homes to maximize mountain and golf course views. We also preserved 59 percent of the property as ‘open space’ with a mix of natural and active recreational uses.” Amenities are aplenty. Golf Villas homeowners can use two residents clubs, each offering a wide variety of features including resort-style swimming pools, exercise studios and a range of activities and community events. The community also boasts more than 72 acres of lakes for boating and catch-andrelease fishing, community access to more than 40 miles of walking, hiking and biking trails, and multiple neighborhood parks with volleyball, basketball, Pickleball and tennis courts. Prospective residents will have their choice of four floor plans in a variety of architectural styles that range in size from approximately 1,886 to 2,891 square feet. Three of the four home designs will be single-story plans while the fourth is designed as a partial twostory plan with the master suite on the first floor. Each home at Rosewood’s Golf Villas will include standard features, along with

numerous opportunities to personalize each home including optional “disappearing walls of glass” that provide indoor/outdoor living. “Each Rosewood home is designed with generous standard features and abundant ‘nocost’ opportunities to personalize each home. Our homes are also among the most energy efficient with the typical Rosewood home being 60 percent to 70 percent more energy efficient than most resale homes.” Rosewood also offers a vast array of options and upgrade opportunities that prospective residents can choose from with assistance from an interior designer at the onsite design center. They can choose from different countertops, cabinets and flooring as well as appliances, sinks, faucets, lighting fixtures, fireplace styles, decorative cabinet knobs, paint colors, door styles and door hardware. Builders can install a custom stereo, security and/or a technology system. Rosewood’s project reflects Estrella’s successful year, said Bill Olson, vice president of Newland/Estrella. “Estrella has had a wonderful year,” Olson said. “The net home sales for 2017 are the highest they’ve been in 13 years. We credit that to the wonderful team at Newland and our supporting teams.” Olson chalked up the success to a healthy market and buyers wanting to “seize the opportunity to take advantage of good financing and the ability to pick a high-quality, master-planned community like Estrella.” The builders have been enthusiastic. “So it’s a culmination of a much-improved economy, a much-improved housing market, and consumers who have confidence and jobs. There’s terrific growth and, candidly, based on the studies, some of which we have commissioned, the Maricopa Association of Governments has informed us that over the next 20 to 25 years, 43 percent of all Metro Phoenix growth will be in the West Valley. That’s almost 50 percent. So that bodes very well for the future, not just today.” Olson added there are 12 homebuilders, including Rosewood, who have come on board, and two or three on the cusp of opening models. By the time Rosewood opens, it’ll be 14. Estrella is 22,000 acres, with 5,200 homes in the community now, Olson said. About 14,000 people call Estrella home, and there are

three schools. At build out, it’ll have 55,000 homes. “It is a very, very large community,” Olson said. “We have about 2,780 lots in various stages of planning and development right now.” As for Rosewood, Kitnick said each neighborhood is different because the staff strives to create memorable neighborhoods based on the characteristics of each site and the homebuyers’ decisions.

“As an example, every Golf Villas home will be on its own legal lot but they are designed as ‘large villas,’ with two or three homes connected by a specially designed ‘common wall’ with each home ranging in size from 1,886 to 2,892 square feet, plus each home includes a traditional oversized two-car attached garage along with a private backyard. Each home lives like a spacious single-family home because they range in width from 45-feet wide to 50-feet wide.”

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SOS Exterminating proud of effectiveness, professionalism BY STEVEN SOLOMON

andling a pest problem by yourself can be dangerous, especially when the pest is aggressive, venomous or carries disease, according to SOS Exterminating. “There are as many reasons to call us, as there are pests that can make your home uncomfortable and unhealthy to live in,” said Ronald Phares, branch manager of SOS Exterminating. “We take great pride in our work and, as one of Arizona’s most trusted names in pest control, SOS is the one-calldoes-it-all smart solution.” SOS touts its personal touch, which begins right when you call and talk to a live SOS staff member, not an answering machine. “Don’t be surprised if the SOS technician who shows up at your door is the same one who solves your problem with pests two or even 10 years from now,” Phares said. “We’ve been the premier provider of Arizona pest control since 1937, and some of our staff have

been with us for 15 years or more.” Because pests never stop finding new ways to enter a home or workplace and reproduce, SOS has a full-time, trained entomologist with an understanding of pests and pesticides to quickly and accurately answer any and all questions from their field professionals. SOS pest control services include insect control, scorpion control, rodent control, bird control and bee control. As one of Arizona’s top pre-treatment companies, SOS has partnered with many homebuilders and commercial contractors and most likely has already provided termite treatment on your home when it was new. Some of SOS’ partners include Beazer Homes, KB Homes, Maracay Homes, Robson Ranch and Woodside Homes, though the list is extensive. “We’ve provided general pest control, termite control and weed control to the homes and businesses of our state for 75 years and

(Photo courtesy SOS Exterminating)

SOS Exterminating provides services in insect, scorpion, rodent, bird and bee control. counting,” Phares said. “Before you attempt to handle any pest problems yourself, contact SOS Exterminating for a consultation or emergency pest control service. We’re here

when you need us.” To schedule a free, no-obligation inspection, call 800-724-5520 or visit sostermites.com/ schedule-sos-services.

Oxi Fresh Carpet Cleaning keeps home environments healthy BY ERIC NEWMAN

xi Fresh Carpet Cleaning offers a local, easy solution to carpet cleaning and maintenance in the West Valley that is better for the environment, safe for kids and pets and dries soft with no crunchy residue left over. Franchise owner David Knapp says Oxi Fresh Carpet Cleaning is one of the

few in the area that is certified by the Environmental Protection Agency as “green,” or environmentally friendly, based on the hydrogen-peroxide cleaning formula. The solution is easily disposed of efficiently and swiftly, rather than chemical solutions that do not work as well or as cleanly. “A lot of the other cleaning solutions are

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shampoos or detergents that they use to force the dirt to release from the fiber,” he said. Knapp says an important factor in Oxi Fresh’s success is the use of a high-tech brush, which, rather than pushing dirt and messes further down into the base of the carpet, combs and brushes the dirt to loosen it up, and pulls the dirt out for a more-effective clean. He also says the company normally uses just 10 percent of the water for cleaning that competitors (West Valley view photo by Melissa Fossum) use, which is more David Knapp of Oxi Fresh Carpet Cleaning. environmentally sound and makes for quicker drying. you made my carpets look like they’re brand “By applying just a heavy mist to the fiber new.’ I get that often, or I’ll get, ‘I like you guys and massaging with our brush machine and because my kids and dogs are safe to play on raking it with a carpet rake combined, often the the carpet after we’re done,’” he said. carpets will dry in just one to three hours after Oxi Fresh Carpet Cleaning also offers rug, we’re gone,” Knapp said. “Other companies upholstery, tile, wood floor cleaning, odor might take up to eight hours to dry.” elimination and a wide variety of residential He says the satisfaction for many of his and commercial services as well. customers is tangible, and many reach out to Interested customers can log onto oxifresh. review and say how happy they are. com or call 623-518-1933. “Real commonly I get people saying, ‘Wow,

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Courtland debuts new Estrella neighborhood

BY CHRISTINA FUOCO-KARASINSKI

rizona-based Courtland Communities has joined Estrella as the Goodyear development’s newest home builder. Its “Valencia” neighborhood will have 70 available home sites and six distinct floor plans ranging from 2,802 to 3,492 square feet. Five of the six floor plans feature attached super garages, making Courtland Communities’ homes ideal for families seeking storage for RVs, boats, ATVs, trailers or other recreational vehicles. “Newland Communities strives to support Phoenix-area homebuilders and we welcome Courtland Communities to Estrella,” said Bill Olson, senior vice president and division manager at Newland Communities. “With its spacious super garages and numerous floor plans, Valencia is a great addition to Estrella and will allow us to offer prospective residents even more options when looking for a new home.” Valencia joins the Courtland Communities portfolio as the fifth neighborhood for the new home builder, with models slated to open this spring. With nine active new home builders, Estrella by Newland Communities features several distinctive neighborhoods and offers residents a tight-knit community with a variety of resortstyle amenities. To learn more about Estrella or the homes offered in Valencia, call the Estrella Information Center at 623-386-1000 or visit estrella.com. Estrella by Newland Communities is a 20,000-acre planned mixed-use community

(Photo courtesy Courtland Communities)

McKinley is just one of Valencia’s floor plans. Valencia is a new Courtland Communities neighborhood in Estrella. located in the city of Goodyear, approximately 17 miles west of Phoenix. Estrella features more than 500 acres of parks and open space including 72 acres of lakes for boating and fishing, Starpointe and Presidio Residents Clubs, hiking trails, and basketball, volleyball, Pickleball and tennis courts. Estrella is also home to a Nicklaus-design championship golf

course, The Golf Club of Estrella. The land use plan for Estrella calls for approximately 50,000 homes, about 1,600 acres of commercial, and a build-out of approximately 15 years (approximately 2032). Newland Communities, the largest private developer of planned residential and urban mixed-use communities in the United States,

is the development manager for Estrella. With more than 45 years of experience, Newland and its affiliates have completed or have underway more than 140 diverse real estate developments, over 20 million square feet of commercial and retail space and 175,000 residential units in 14 states. For more info, visit estrella.com, newlandcommunities.com.

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Buckeye locksmith Ben Ogg opened Buckeye Lock and Safe in June 2017. BY ERIC NEWMAN

ince opening in June 2017, Buckeye Lock and Safe has provided Buckeye locals a variety of different locksmith services. The shop offers a full range of residential, commercial and safe-maintenance services. From changing locks on a house or business, to changing the combination on safes, owner Ben Ogg hopes to offer a friendly local hand to those who have security issues. The lone brick-and-mortar locksmith shop in the city, Ogg says it is easier for customers to come in and talk about their locks, and even think of the best solution, as opposed to some mobile companies that do not have a physical location. “I’m not saying anything against anybody who’s only mobile, but from the customer’s point of view, if you have a shop, it makes it seem more easy and legitimate for people,” he said. Having a shop and offering fair customer service is of utmost importance to Ogg. He hopes to protect local customers from what he

calls “locksmith scams,” or shady businesses that charge extra only after completing the services, usually to the dismay of those who need help. “Some guys will go out to a locked car or something, and say they are going to charge $30, but when they get there and actually open the car it’s more like $300 for whatever reason.” Ogg says he has seen his business grow since inception, and he hopes to see more people thinking of the shop when security needs arise. “This is the kind of business where somebody will realize there’s a locksmith in town,” he said, adding, “and then they’ll forget about it for six months, eight months, a year – until they lock themselves out and need the lock, and then they’ll remember.” Customers can inquire on prices and services at buckeyelockandsafe.com or call at 623-213-7580. The shop is located at 506 E. Monroe Avenue, suite 101 in Buckeye.

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VISTA HOME IMPROVEMENT GUIDE | MARCH 28, 2018

Miracle Blasting revitalizes PNP One Care Cleaning is more than just carpet cleaning West Valley pools BY CONNOR DZIAWURA

BY ERIC NEWMAN

pools, are worried about having to completely drain the pool because of the cost and waste of water. “There’s a misconception that you have to completely drain the pool in order to do a calcium line,” he said. “We don’t have to completely do that. We drain it just about a quarter of the way, and then we can blast the calcium off, and we have a high-quality trash pump that pumps the waste safely into the sewer.” Trumbull also says there is an inherent worry that high-pressure blasting can damage pool tiles. But he says by using the dustless blaster, the tile would not be damaged at all, and it can even make the tile look newer and get rid of some previous damage. “It actually helps the tile, because calcium build-up actually acts like rust to metal, so it will corrode tile like rust does to metal, so it’s important to get it off,” he said. For pricing and services, and even a free estimate, visit miracleblasting.com or call 623-695-9199.

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ith over 10 years of experience, Buckeye’s Miracle Blasting LLC offers a variety of blasting and pool cleaning services in the West Valley, including environmentally friendly pool tile blasting, paint removal, graffiti and rust removal, wood restoration and more. The completely mobile company also boasts the only dustless blaster on the west side. The water-applied machine can shoot cars or other metal at a lower temperature, which minimizes – and can even completely mitigate – much of the warping that could have taken place with blasters in the past, according to Miracle Blasting’s Kevin Trumbull. “The nice thing about it is that the dustless blasting machine can do something as delicate as etching glass, and we can do something as hard as carving a tombstone in granite. So, we have full control of the pressure that’s coming out of the machine,” he said. He says many customers, when thinking about cleaning the calcium deposits on their

hen it comes to soiled carpets, many people think high-powered equipment and professionals are all that’s needed to return the material to its glory days. This is one big misconception in the cleaning industry, according to PNP One Care Cleaning LLC owner Paul Nelson, who said carpet is the company’s most popular service. “All stains can be lightened, but not all stains can be removed,” he explained. “A couple things determine the permanency of a stain.” Those determinants are the contaminant and the duration of exposure, he said. The carpet can reach a point where the fibers have already changed color, making it impossible to (Stock photo) return to its initial state. PNP One Care Cleaning uses an environmentally friendly way to “It’s like if you mix black and white together and you clean your carpets. separate them, you’re going carpet cleaning. PNP offers a 100 percent to have a lighter shade of dark and a darker satisfaction guarantee, free estimates, and shade of white, or you’re going to have gray, provides service to homes and businesses. but you’re never going to have the original In terms of cleaning frequency, Nelson goes black and white back to those original colors with the manufacturer’s recommendation. again,” he added. Get your carpet cleaned regularly every three But that’s just worst-case scenario. Nelson’s to six months. company could still be considered successful “The reason that they tell you to do that is at what it does – and what it does includes that soil, dirt and sand is made of a granular consistency with a razorblade sawing-type of effect which cuts,” he explained. “It gets into your carpet, and then the more that you walk on it you are just searing into those fibers. So, you’re actually damaging the fibers on those carpets by walking on it.” As for their equipment, Nelson said it is high-tech. They use truck-mounted, state-of• Tree Trimming the-art machinery to give a “stronger, deeper • Weed Removal/Spray clean.” It also heats the cleaning solution up to 300 degrees for maximum emulsification. • One-Time Cleanup A jet-extraction machine called the Hoss 700 is also essential to Nelson and his colleagues. “What that does is gives us 700 repeated beater-bar type oscillations to dig deep into your carpet to extract and beat that out of those fibers,” he explained. Because the company abstains from using harsh chemicals, a non-toxic, environmentally friendly service is provided to customers. Following work, the carpet can dry in 120 minutes or less. Though Nelson doesn’t hesitate to admit carpet is the company’s biggest draw, PNP also deals with two other major areas: tile and grout, and upholstery. Having worked in other previous management and leadership positions, Nelson said he finally started PNP a decade ago. His foray into this business was so he could work for himself, he said. Though he has now achieved that goal, just being able to serve Antonio or Laura his customers is enough to satisfy. “This industry is indicative of my background in it is in the service industry,” he said. “So, I do like serving people and serving customers, and of course I like being able to provide a good, quality service, charge a fair, modest price, and then make a happy and return customer.” For more information on PNP One Care Cleaning LLC, based in Peoria, call 602-5507732 or visit pnponecarecleaning.net.

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VISTA HOME IMPROVEMENT GUIDE | MARCH 28, 2018

Cities at a Glance Year of incorporation: 1946 Population: 85,167 Median age: 32 Median household annual income: $64,785 Land area: 54 square miles City Hall: 11465 W. Civic Center Drive (623-333-1000) www.ci.avondale.az.us Mayor: Kenn Weise Vice mayor: Bryan Kilgore Council: Lorenzo Sierra, Veronica Malone, Pat Dennis, Mike Pineda and Tina Conde City manager: David Fitzhugh

Police Dept.: 11485 W. Civic Center Drive (623-333-7000) Police chief: Dale Nannenga Fire Dept.: 1825 N. 107th Ave. (623-333-6000) Fire chief: Paul Adams Libraries: Avondale Civic Center Library, 11350 W. Civic Center Drive (623-333-2602); Sam Garcia Western Avenue Library, 495 E. Western Ave. (623-333-2665) Post Offices: Avondale Post Office, 401 W. Western Ave. (623-882-9148); Cashion Post Office, 1216 N. 111th Drive (623-936-1362)

Year of incorporation: 1929 Population: 62,582 Median age: 32.5 Median household annual income: $60,983 Land area: 600 square miles City Hall: 530 E. Monroe Ave. (623-349-6000) www.buckeyeaz.gov Mayor: Jackie Meck Vice mayor: Craig Heustis Council: Jeanine Guy, G. Patrick HagEstad, Michelle Hess, Eric Orsborn and Tony Youngker

City manager: Roger Klingler Police Dept.: 100 N. Apache Road, Suite D (623-349-6499) Police chief: Larry Hall Fire Dept.: 21699 W. Yuma Road, Suite 101 (623-349-6700) Fire chief: Bob Costello Libraries: Downtown Branch, 310 N. Sixth St.; Coyote Branch, 21699 W. Yuma Road, Suite 116 (623-349-6300) Post Office: 51 E. Monroe Ave. (623-386-3117)

Year of incorporation: 1946 Population: 77,776 Median age: 36.7 Median household annual income: $69,078 Land area: 190 square miles City Hall: 190 N. Litchfield Road (623-932-3910) www.goodyearaz.gov Mayor: Georgia Lord Vice mayor: Wally Campbell Council: Joanne Osborne, Joe Pizzillo, Sheri Lauritano, Bill Stipp and Brannon Hampton

City manager: Brian Dalke Police Dept.: 11 N. 145th Ave. (623-932-1220) Police chief: Jerry Geier Fire Dept.: 14455 W. Van Buren St., Suite E-102 (623-932-2300) Fire chief: Paul Luizzi Library: 14455 W. Van Buren St., Suite C-101 (602-652-3000) Post Office: 875 S. Estrella Parkway (623-882-9148)

Year of incorporation: 1987 Population: 5,392 Median age: 44.2 Median household annual income: $77,481 Land area: 3.3 square miles City Hall: 214 W. Wigwam Blvd. (623-935-5033) www.litchfield-park.org Mayor: Tom Schoaf Vice mayor: Paul Faith Council: Tim Blake, Ann Donahue, Peter Mahoney, Jeff Raible and John Romack

Interim city manager: Sonny Culbreth Police Dept.: Maricopa County Sheriffâ&#x20AC;&#x2122;s Office (602-876-1011) Fire Dept.: Goodyear Fire Department (623-932-2300) Library: 101 W. Wigwam Blvd. (602-652-3000 Post Office: 591 Plaza Circle (623-935-2089)

Year of incorporation: 1929 Population: 7,008 Median age: 30.8 Median household annual income: $34,485 Land area: 6 square miles City Hall: 9555 W. Van Buren St. (623-936-7111) www.tollesonaz.org Mayor: Anna Tovar Vice mayor: Juan Rodriguez Council: Lupe Leyva Bandin, John Carnero, Clorinda Erives, Linda Laborin and Albert Mendoza City manager: Reyes Medrano Jr.

Police Dept.: 8350 W. Van Buren St. (623-936-7186) Police chief: Wayne Booher Fire Dept.: 203 N. 92nd Ave. (623-936-8500) Fire chief: George Good Library: 9555 W. Van Buren St. (623-936-2746) Post Office: 8805 W. Van Buren St. (623-907-0206)

VISTA HOME IMPROVEMENT GUIDE | MARCH 28, 2018

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