BUSINESS PROFILE
Safe At Home Senior Care Superior Service
By Edita McQuary
N
o man is an island, entire of itself; every man is a piece of the continent, a part of the main,” wrote John Donne, English poet and pastor. However, family life in these current times can be especially challenging when family members live far away from each other. It can be difficult to be certain that seniors and/or disabled loved ones get the proper care they deserve. Safe at Home Senior Care has been helping families do this for 21 years. Started by Cindy and Steve Glenn, the company has now passed the torch on to their son, Ryan Colligan, and his wife, Debora. Ryan grew up in Capitola and attended local schools. He earned a bachelor’s degree from Cal State-Chico and a master’s in business administration degree from UC Berkeley. Debora, originally from Brazil, is a documentary film maker and will soon preview her latest film here in Santa Cruz. Safe at Home Senior Care is a local, non-franchise business which is fully invested in our local community. They are registered with the State of California. They also own Oceanside Supported Living in Santa Cruz, which provides in-home care for developmentally disabled adults.
Award-winning staff at Safe at Home Senior Care. Care Plan “We have a customized in-home assessment process with an in-home assessment by a care coordinator who meets with the family to get a thorough understanding of the client’s needs,” said Ryan. Taken into account is what kind of help is needed and for what time period. The client’s medical history, activities,
Caregiver of the Quarter Vanessa Estrada with Safe at Home director Ryan Colligan. 18 / February 1st 2022 / Aptos Times www.tpgonlinedaily.com
interests, and services necessary are also contracted with “Home Care Plus,” considered. This very careful and delib- an outside agency, to do anonymous erate assessment process enables the care monthly surveys on client satisfactioncoordinator to come up with the right regarding whether the client feel match of caregiver, whose personality supported, the caregiver is prepared, has matches that of the client. good communication skills, and what, if Covid anything, can be done better. “Covid has made it challenging to Caregiver Socials hire good people. Because of California At one time, Ryan himself was a carestate vaccine mandates, we have had giver so he knows how important it is to to let some of our employees go. Also, recognize good service. As a result, he there is a fear surrounding working in has started “Caregiver Socials” every 2-3 this field. Some of months which take our employees have place at a different “Covid has made it challenging opted to leave and local restaurant each to hire good people. Because of wait until things get time. Caregivers and California state vaccine mandates, better,” according to clients are invited to we have had to let some of our Ryan. relax and socialize. employees go. Also, there is a fear “However,” says There is recognition surrounding working in this field.” Ryan, “There is no of the “Caregiver of — Ryan Colligan shortage of new custhe Quarter” award” tomers needing care with a cash bonus. A providers. We need experienced people newsletter comes out quarterly to keep all with compassion and a good attitude. informed and “in the loop.” Training is provided on-line as well as in••• house. Also, there is an orientation process Safe at Home Senior Care is located one-on-one with an experienced Caregiver at 820 Bay Ave., Suite 101, Capitola. For a as well as on-going refresher training.” free home in-home assessment, please call Due to having fewer workers and 831.462.3500 or go to the website at www. having to pay lots of overtime, Safe at safeathomeseniorcare.com. All caregivers Home Senior Care did take advantage are bonded, insured and covered by Workers of the government’s Paycheck Protection Compensation, have clean criminal backProgram with the outstanding help of ground checks, are T.B. tested, trained, and Santa Cruz County Bank. registered by the State of California. “Home Care Plus” Photos courtesy of Safe at Home Safe at Home Senior Care has Senior Care
