Which? Business Product Review Vol. 30.2 by Tim Jones

Vol 30.2

See inside ...

Digital Printing • Card Printers Mailroom Equipment • Bar Code Printers Smartphone Apps • Projectors Binding Equipment • MFPs ... and much more

Published by: CJ Interactive CC Tel: 011 795 1815 | Fax: 086 555 3526 Email: info@which.co.za | www.which.co.za

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When precision is imperative High image quality, high precision, high speed Large format print solutions ideal for CAD and GIS. The imagePROGRAF iPF760 and iPF765 are 36”/A0 printers, delivering class leading productivity, exceptional quality, accuracy and an advanced set of features to ensure an excellent return on investment.

Manufactured for premium performance

SKETCH 5626/13

Supplied and serviced by Océ SA

Contact: Chris Paulet • Tel: +27 (0) 11 661 9555 • Email: info@oce.co.za • www.oce.co.za

BUSINESS PRODUCT Review

Contents Published by CJ Interactive CC P O Box 278 Ferndale 2160, SA Tel 011 795 1815 • Fax 086 555 3526 General e-mail:info@which.co.za Web: which.co.za

2. Océ Large Format Printing Solutions 3. Cartridge SA Printer Cartridges 4.

Nashua Electronic Document Processing System

Nashua B&W Multifunctionals

Altech Card Solutions Card Printers

CSX Kodak ScanMate i940

Pitney Bowes Four New Exciting Products

10. Osmosis Creative Graphic Design & Print Services 11. Nashua Multifunctional Printing Solution 12. Nashua Cutting Edge Projector 13.

Empowerment By Smartphone Mobile Applications (Apps)

15b. Roan Systems Managed Print Services 16. Pitney Bowes Engineering the Flow of Communication 18. Nashua Solutions Provider 20. W Vos & Co Renz Binders 21. SACIA Trade Association 22. Joint & Several Liability 24. SBMS Sony Projectors 26. CSX Folder / Inserter 27. Cartridge SA Printer Cartridges 28. Nashua Next Generation Digital Printing 30. Hasler Business Systems Mailing Solutions 31. Spec Systems Card & Label Printers 32. Pitney Bowes Credit Risk Management

BUSINESS PRODUCT Review

Open Learning Group processes student documentation efficiently The Open Learning Group has moved to an electronic document processing system for student paperwork, saving money and improving response times.

he Open Learning Group (OLG) is an educational organisation based in eight locations around South Africa and Namibia. It delivers its own academic programmes for students and provides operations, logistics and marketing support to other institutions in the education, training and development sector. Every year, OLG processes applications from thousands of students – a headache for those involved in the company’s paperbased system. Documents had to be posted or driven over 200km per day, there was a risk of paperwork being lost and a delay accessing documents to handle queries. As well as application forms, copies had to be made of supporting documentation such as ID books and bank details.

CHALLENGES • Enable call centre staff to find information quickly to handle student queries • Reduce the need for storage of paper documents • Speed up application process for new students • Improve customer service to maintain competitive position in the education market.

SOLUTION

Storage was another issue. Many documents have to be kept for five years or more and OLG was struggling to store all the files. The stored paper was a potential fire hazard and vulnerable to water damage. OLG also needed to keep ahead of its competitors in the education sector and to be responsive to clients and students. Paperbased documentation made it difficult to provide the right level of customer service.

The solution

The answer to OLG’s problems was an electronic documentation management system. After reviewing available offerings from different companies, OLG chose a solution from Nashua. “We looked at various solutions, and there are many, but we couldn’t find anything that was quite as effective as the solution that Nashua could offer,” says Linda Ingram, Operations Director at the Open Learning Group. “Many of the systems that we looked at could not integrate with our current management information system, so Nashua’s ability to do that was a big plus for us.” “The technical support was another factor that made us choose Nashua,” says Ingram. “I was impressed how their consultants understood our business and took time to look at ways to help maximise what we were going to get from the solution – we spent

• Document management system based on Laserfiche • Application documents are scanned remotely and uploaded instantly to head office.

BENEFITS • Enabled call centre to respond instantly to student enquiries, compared to 24 hours previously • Halved time to send out learning materials to new students from 10 days to 5 days • Removed need for external storage and reduced space required, saving at least R5,000/month • Eliminated car and courier deliveries of documents, saving R12,000/month and freeing staff time for other tasks • Reduced costs overall by R20,000 per month

hours and hours with the Nashua team in our offices.” Nashua designed and implemented a solution based on Laserfiche Enterprise Content Management (ECM). Now, documents are scanned locally where students apply and then uploaded to OLG’s system at its Roodeport head office. OLG then has immediate access to the documentation so it can be checked and put into other business processes – previously it could be 10 days before data was on the system. Nashua also set up how the documents are stored, indexed and categorised and how the workflow engine behind the scenes handles all the files. OLG’s local staff use Nashua multifunction devices to scan the documents and then input information directly on the scanning machine’s screen. Barcodes on the documents tell the Laserfiche system what kind of document has been scanned and the student’s ID number, avoiding manual input of data, saving time and reducing mistakes. At head office, the Laserfiche ECM system is integrated with OLG’s existing eVision student administration system. This means an OLG administrator only needs one system on their screen – eVision – and can directly access the students’ documents from within Laserfiche, without having to ever leave eVision.

BUSINESS PRODUCT Review

“We feel like one solid team – I know I can call Nashua at any time if I need advice or if I want a particular solution to a problem. “ I definitely would not hesitate to choose Nashua again.” Linda Ingram, Operations Director, Open Learning Group

Fast responses With more than 20,000 calls per month handled in its call centre, OLG needs an efficient system to retrieve information for students. Managing over 120,000 assignments and over 100,000 examinations in more than 100 centres creates a lot of paperwork. A student’s phone-in query would previously have required the operative to take down details, find a paper document and then phone the student back. With the Nashua solution, student queries can be handled immediately, improving customer service. Multiple people can access a file simultaneously and all staff have access to up to date information, which improves the service if a student phones back with another query. “In the call centre, the average time to respond to the students was 24 hours and it’s now instantaneous,” says Ingram. “Complaint levels dropped drastically almost instantly once we installed the solution.” “It has been critical to improve customer service levels – we always want to have the competitive edge and the best service,” says Ingram. “Most of my clients are in rural areas and as cell phone costs are relatively high we need to have them spend as little time on the phone as possible.” OLG has also become more efficient in processing applications – halving the time taken to send out learning materials to new students from at least ten days to typically four or five days. Student files must be audited before a student can graduate, which requires all relevant documentation to be available. With the new system and an auditing process implemented by Nashua, this is faster and more efficient. The system also automates sending out correspondence such as exam result letters. The solution also helps OLG’s sister company Eduloan, which handles loans for students. OLG can share student documentation

electronically with Eduloan, making it easier and faster to process loan applications.

Cost reductions The Nashua solution has saved OLG money in several different ways. Firstly, it has reduced the need for floor space for files, saving at least R5,000 each month in office rental and removed the need to pay for external storage. “At one stage, we had to hire external storage space to accommodate excess documents, which was not ideal from a security point of view,” says Ingram. “With the Laserfiche solution, that’s something we don’t need to worry about – the risk of losing documentation is a thing of the past.” Secondly, fewer documents need to travel by car or courier, reducing costs of staff time for the driver, petrol costs and vehicle maintenance. Previously, OLG would courier between 800 and 1,000 documents to and from its offices each month, costing around R12,000 and taking a staff member two hours to drop off documents at least three times each week. “Just to look at these two areas, I would estimate that overall we are saving around R20,000 per month,” says Ingram.

Solid team It’s not just about the technical solution – OLG has also benefited from the high level of service that Nashua provides.

“We have had excellent service from Nashua and our account manager has been exceptionally knowledgeable both from a technical perspective and in understanding our business,” says Ingram. “We feel like one solid team – I know I can call Nashua at any time if I need advice or if I want a particular solution to a problem.” “Nashua’s team has been fantastic,” says Ingram. “I’ve had many of them sitting here working late nights and into weekends sometimes to assist us with getting backlogs done. For me, it’s just been exceptional.” Overall, OLG has overcome the problems of its previous paper-based system, reduced costs and made its business operate more effectively. Ingram concludes: “I can’t put a monetary value on my improved productivity and customer service relations – but I know it is huge!”

CONTACT INFO

Nashua

Contact : Natalie von Gericke Tel : + 011 2328134 Email : natalievg@nashua.co.za Website : www.nashua.co.za

BUSINESS PRODUCT Review

Compact and high value A4 B&W multifunctionals Black and white printing and copying, colour scanning - the Aficio™ MP 301SPF packs plenty of punch

he MP 301SPF is a fast blackand-white A4 multifunctional in a compact design. It offers advanced print, copy, scan and fax functions, available via a large 4.3-inch colour touch panel. This innovative device can easily replace several single-function devices and improve your workflow. The small footprint saves valuable office space. Nashua’s next generation controller (GWNX) also gives you outstanding device management capabilities.

Simple to operate With a tiltable 4.3-inch colour touch panel, the MP 301SPF is very easy to operate. You can customise the home screen to show only the icons you need. You can even insert your company logo on the screen. In addition, full front access eases operation and maintenance.

Productivity up Reliable equipment is the first requirement for business efficiency. Robustness and long durability are the MP 301SPF’s trademarks. The device is continually productive thanks to its impressive paper capacity and easy troubleshooting.

PRODUCT SPECS

Intelligent compact design The MP 301SPF has a smaller footprint than comparable MFPs. The simple and intelligent cube design optimises desktop workspace. The dual-colour design concept promotes intuitive usability.

Next generation controller architecture (GWNX) Featuring Nashua’s next generation controller, the MP 301SPF interacts intelligently with users, improving access to information. Intelligent workflow features include the ability to customise the control panel, browse and print directly from the web.

TCO down Minimise costs as well as your environmental footprint with energysaving features that r e du ce e l e c t r i c i t y consumption. A unique indicator g ives an

• Warm-up time: 23 seconds • First output speed: 5.4 seconds • Continuous output speed: 30 ppm • Copier resolution: 600 dpi • Print resolution: 300 / 600 dpi • Scanner Resolution: 100-600 dpi • Scan Speed: Max 30 originals/minute

instant overview of your usage by device, month, week or even daily, to implement further Total Cost of Ownership reductions.

Highly secure Securit y features include locked print, hold print (with optional HDD), an embedded watermark (optional Copy Data Security Unit required), LDAP authentication, and HDD option with overwrite and encryption function to meet your company’s security requirements.

Environmentally friendly At Nashua we help you lower your environmental footprint. The MP 301SPF has ecofriendly features such as sleep mode, duplex printing and paperless fax. T h e Ty p ic al E l e c t r ic i t y Consumption is 1.5 kW/h at 30 cpm. An eco-friendly indicator displays information to help you reduce paper usage.

CONTACT INFO

Nashua

Contact : Glenn Goslin Tel : +27 11 232 8136 Fax : +27 87 944 5446 Email : glenng@nashua.co.za Website : www.nashua.co.za

Exceeding expectations. Keeping you in budget. It’s what makes the Datacard® SD/SP Series printers the best in their class.

Reliability, superior image quality and performance – right on your desktop

SP30 – Entry-level simplex printer

SD260 – Mid-range simplex printer

he Datacard® SD and SP Series printers operate faster, better, and at a lower cost, whether you’re striving for security, loyalty or convenience. Their competitive features and price make them the best value on the market. Dozens of innovations combine to create these industry-leading card printers. SD and SP Series printers outperform in their categories so you can do the same in yours. TruePick™ anti-jam card handling (SD Series) accurately picks cards and helps reduce the stress of a busy workday. The SD360™ and SD260™ card printers consistently print ID cards faster and more reliably – and at the best value on the market. Whether you need a more secure workplace or a convenient solution to office identification, SD Series printers adapt to your needs and your budget so you can print confidently. Designed for card issuers looking to increase productivity and manage costs, the Datacard® SP30 Plus card printer offers an economical printing solution that produces professional, high-quality cards with full- or partial-colour images – ideal for issuing drivers licenses, national healthcare cards, corporate ID cards, government ID cards and more. Smart card encoding on most printer models produce more secure solutions for a range of applications including education, healthcare and corporate needs.

BUSINESS PRODUCT Review

Get your card printer from as little as

R9,950-00 excl. vat

SD360 – Mid to High range duplex printer

SP75 Plus – High-end duplex printer

For enhanced security and durability, the Datacard® SP75 Plus card printer has been engineered to enable government agencies, high-tech corporations, universities and other security-minded organisations to protect people, facilities and critical assets. The next generation of card printing from Datacard combines dozens of great innovations into industry-leading perfection.

Datacard® SD360 for vibrant images at superior speeds

Datacard® SP30 for low costper-card, high yield printing

Datacard® SP75 with advanced security technology

• One-sided edge-to-edge printing; manual two-sided printing • Full-colour printing: Up to 160 cards per hour; Monochrome: Up to 750 cards per hour • Easy to operate: The printer driver provides message prompts, recovery instructions, colour image preview and online user help

Datacard® SD260 for superior speed and productivity • One-sided, edge-to-edge printing; manual two-sided printing • Full-colour printing: up to 200 cards per hour (single-sided), up to 155 cards per hour (two-sided). Monochrome: up to 830 cards per hour • Easy, fast installation • Printer messages display on LCD panel • TruePick™ Features

• Two-sided (duplex) card printing • Full-colour printing: up to 200 cards per hour (one-sided) up to 155 cards per hour (two-sided). Monochrome: up to 830 cards per hour (one-sided) • Intuitive LCD panel with soft-touch controls • TruePick™ Features

• Intense security: one standard laminator and a second optional laminator (extend card life and help defend against tampering) • High durability • Diverse functionality: apply the same security laminate to both sides of the card or apply different laminates to each side Call Altech Card Solutions today for more info!

CONTACT INFO

Altech Card Solutions

Contact : Kurt Burger Tel : 011 879 5700 Fax : 011 879 5800 Cell : 083 600 0057 Email : kurtb@acs.altech.co.za Website : www.acs.altech.co.za

BUSINESS PRODUCT

Simplicity at your fingertips.

Review

The information organizer that won’t take up your whole desk.

ScanMate i940 Scanner ScanMate

Or your whole day.

i920 Scanner

The information organiser that won't take up your whole desk. Or your whole day.

odak announces the new Kodak Seven great things you can do ScanMate i940 Scanner. With the with the Kodak ScanMate i940 same great features as the i920, the Scanner to get ahead: i940 also allows scanning without mains power supply, using only the USb 2.0 • Save space: Compact, highly portable connection. design takes up less desk space This compact scanner saves desk space • Save time: Kodak’s Smart Touch with its small footprint, and saves time by performs multiple-step scanning and automating repetitive tasks. Plus, it creates organising operations automatically. crisp, clearThe images and easily readable text i920 Scanner When A/C powered, colour are compact Kodak ScanMate saves desk space withpages its small on the first scan so you can make quick scanned at up to 15ppm (200dpi) and footprint, and saves time automatingblack repetitive tasks. Plus, it creates work of your scanning tasks. And get by back and white at up to 20ppm. Via to business. USB, black and white and colour pages crisp, clear images and easily readable text on the first scan. So you can are scanned at up to 8ppm (200dpi). With Kodak’s Smart Touch functionality, the work of your scanning tasks. And get back to business. ScanMatemake i940 quick gets important business • Make great images: Kodak’s Perfect documents into your information network Page document imaging is built in — With Kodak’s Touch functionality, the i920 gets important in an instant. That’s Smart because Smart just ScanMate press the button and get great Touch automates multiple-step scanning images with bright crisp business documents into your information network in an colours instant.and That’s operations by capturing, processing, and text sending information for you. because Smart Touch automates multiple-step scanning operations by • Scan it all: Reliably handles a wide At the touch of a button, Smart Touch helps range of documents 20-sheet capturing, processing, and sending information for you. Atwith thethe touch of a you make e-mail attachments, picture files, automatic document feeder, including button, Touch helps you make e-mail attachments, picture files, searchable PDFs, Smart and more. Plus it files extra-long documents, business cards, documents or sends them to “the cloud.” ID cards, andor embossed hardto cards searchable PDFs, and more. Plus it files documents sends them “the For example, if a business configured its cloud.” For example, if a business configured its ID card scanning process ID card scanning process as Option 2, an employee could simply select “2” on the Service & Support as Option 2, an employee could simply select “2” on the scanner display. scanner display. The ID card would beprocessed, scanned, processed, and its image sent to the proper The ID card would be scanned, and its image sent to the proper destination destination — automatically. — automatically. The Kodak ScanMate i940 scanner. The The Kodak ScanMate i920 Scanner. The small, but powerful, way to clear small, but powerful way to clear your desk and get ahead of your day.

Know what it feels like to get ahead.

• Stay in contact: Bundled software helps you easily edit and synchronise business card info with your contact applications • Integrate easily: TWAIN and ISIS drivers allow quick compatibility with most scanning software great Kodak thingsCapture you canPro doSoftware with the • Eight Do more: lets you quickly scan, Kodak ScanMate i920 process, Scannerutilise, to get ahead. and manage documents — no thirdSave space C ompact, highly por table des ign party software to buy takes up less desk space

CSX service andKsupport Save time odak’s Smar t Touch per for ms

multiple-step scanning CSX provides a free one year maintenance and organizing agreement with every unit sold inoperations South automatically Africa. Make great images Kodak’s Perfect Page document Call CSX today for more info.

imaging is built in — just press the button and get great image with bright colors and crisp text

Scan it all

CSX

Reliably handles a wide range o documents with the 20-sheet automatic document feeder, including extra-long documents business cards, ID cards, and CONTACT embossed hard INFO cards

Stay in contact

Bundled s oftware helps you

Do more

Kodak Capture Pro Software lets you quickly scan, process, utilize and manage documents — no third-party software to buy

easily edit and synchronize Contact : Kirsty Ashley business Helpline : 0860 670 000 card info with your contact applications Tel : +27 11 663 9322 Fax : +27 11 663 9319 Integrate easily TWAIN and ISIS drivers allow quick compatibility with most Email : kirstya@csx.co.za scanning software Website : www.csx.co.za Branches country wide

PI X L PS

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Design | Layout | Pre-press | Print | Web

StratWorks We Empower!

Black ink A division of Cold Press Media

CREATIVE

Osmosis Creative is an authorised Adobe reseller.

Tel: +27 21 686 1025 | Cell: +27 82 454 2478 | Fax: +27 86 510 2267 | Email: info@osmosiscreative.co.za | www.osmosiscreative.co.za WEB

IRRIGATION MADE BRILLIANTLY SIMPLE

BUSINESS PRODUCT Review

The perfect partner for a hardworking office Nashua’s Aficio™ MP C3002 – a smart MFP you can adapt to meet your team’s unique needs

he Aficio™MP C3002 is the perfect office partner. This elegant, highachieving all-rounder will look good and work well in any office. The user-friendly home screen saves time and effort, while a range of handy features aid workflow and connectivity between colleagues.

Print from USB/SD The new MFPs are equipped with a USB/SD c ard reader. Located to the side of the operation panel, the card reader is easily accessible. Particularly useful in walk up environments, it enables users to print documents and JPEG images without needing to open them on a PC. JPEG files can be previewed in colour on the MFP’s operation panel.

Customisable Home Screen The home screen of the MFP can be customised. A corporate logo can be inserted at the upper right corner of the screen and the desktop customised to include preferred function icons. Individual users can also create their own personal home screens to include a programme shortcut which automates a frequently used operation.

able to control the print environment and reduce cost. A new scheduling feature enables the administrator to set the point at which individual users and group print quotas are reset.

Scheduled print The Scheduled Print feature enables users to specify when documents will be printed. Using this feature, it is possible to schedule long print jobs – invoices, statements, reports etc. – to run overnight, when they are less likely to inconvenience other users. The time is specif ied within the print driver and can be amended using the operation panel or WebImage Monitor.

Auto Job Promotion This feature reduces downtime associated with paper size mismatch and other print errors. With Auto Job Promotion enabled, jobs that can be executed immediately will be promoted over jobs that would otherwise cause the print queue to stall. Skipped jobs can be reprinted from the operational panel or Web Image Monitor once the error has been resolved.

MFP Web Browser (option) Using the optional MFP Web Browser, users can browse external websites and print out the displayed page directly from the operational panel of the MFP. Webpage addresses can be registered as bookmark icons on home screen. Using this feature, users can print Google maps, e-tickets and coupons without needing to access a PC/Mac.

ECO-Information Screen The eco-information screen encourages sustainable behaviour by bringing green metrics directly to the attention of users. A pop-up on the operation panel advises the total number of pages printed by each user and shows any reduction they have made in paper consumption through use of duplex and N-up printing. The pop-up has a free-type area in which the administrator can promote a corporate environmental message.

Data Overwrite Security and HDD Encryption Data Overwrite Security overwrites temporary data held on the MFP’s hard drive with random data. The random data is overwritten twice to ensure that the original data cannot be recovered. This method of data overwrite is the USA Department of Defence standard. HDD Encryption protects information by encrypting the address book, authentication information and stored documents.

CONTACT INFO

Nashua

Contact : Eugene Engelbrecht Tel : +27 11 232 8142 Fax : +27 87 944 5437 Email : eugene_engelbrecht@nashua.co.za Website : www.nashua.co.za

Quota Scheduling Quota Setting allows the administrator to limit the output of individual users and user groups. By setting page count and user count limits, the administrator is

BUSINESS PRODUCT Review

Cutting edge projector technology for the smallest spaces The PJWX4130/PJWX4130N turns the smallest space into a multimedia meeting room or a showcase for your products and services.

fully featured projector in its own right, it has the versatility and flexibility to meet the diverse needs of any organisation in any industry. The PJWX4130/PJWX4130N gives users more scope to engage with their audience or with video and web conferencing systems for improved teamwork and faster decisionmaking. It can even be integrated with an iPad* – you can control presentations from the tablet and share material with other iPad users.

Low energy consumption

Ultra short throw Traditionally front projection requires a long throw distance between the projector and screen. The PJWX4130/PJWX4130N boasts a record-breaking throw distance of just 11.7cm, allowing it to be placed just inches from the wall, ensuring nothing comes between you and Project from only 11.7cm away from the wall your message: no shadows; no noise; no glare. Display images of up to 80 inches in meeting visual equipment via the HDMI interface rooms, classrooms, museum displays, and show live sporting events, movies and restaurants, bars, shops, window displays, other pre-recorded content. anywhere there is a wall or flat surface to Auto image optimisation project upon. And because it is so compact and light, you can move it from room to room Automatic distortion adjustment: The and even carry it to meetings off-site. projector automatically detects and compensates Flexibility and freedom for keystone distortion of expression in the vertical direction when Business: Enables productive multimedia images are meetings in any sized open or enclosed projected. space. A flexible, affordable way to present Adjustments can also be made manually company information and product details using the remote control. in reception areas, showrooms and on exhibition stands. Wall colour correction: Education: Enhances formal and informal Automatically adjusts the tutorials with informative multimedia colour of the projected content. Ideal for temporary public image to compensate information displays on open days and for the other occasions. background Retail: Grab the attention of passing colour of the shoppers with eyecatching shop window whiteboard, displays and advertisements. blackboard, wall or other projection surface. Leisure: Connect the projector to audio*With Ricoh’s Tamago Presenter app

Standby mode: In regular standby mode, power consumption falls to just 0.17 W for lower energy bills. Eco mode: Running costs can be cut further by selecting Eco mode to cut lamp intensity and power consumption by 25%. The remote control’s Eco mode but ton makes it easy to turn the feature on and off.

Security as standard Quick start/shutdown: Rapid 5 second start-up makes these projectors deal for impromptu, ad hoc meetings. User logo function: A company logo or standby message can be displayed while the projector is starting up or when there is no signal.

Network connectivity The PJWX4130N boasts all the features of the PJWX4130, plus wired and wireless network connectivity, a USB port for PCfree presentations and enhanced device management. Call Nashua today for more info.

CONTACT INFO

Nashua

Contact : Karen Vivier Tel : +27 11 232 8272 Fax : +27 87 944 5473 Email : Karen_vivier@nashua.co.za Website : www.nashua.co.za

BUSINESS PRODUCT Review

Empowerment by smartphone The proliferation of mobile applications (apps) is clearly helping to drive the uptake of smartphones, but while these may be the key value proposition driving the purchase of such devices, most apps tend to be targeted as satisfying personal needs.

Uptake in Africa

that smartphones and mobile broadband connectivity are going to play key roles in the future of the African continent. In fact, it has been said that 2013 will be the year of the app. As connectivity increases across Africa, we will likely see more such apps being developed,” adds Chireka. Nonetheless, she cautions, we can expect the majority of such apps to initially come from overseas, as the local apps developer ecosystem is not that well developed at present.

Spiwe Chireka, programme manager of telecoms in the Africa region at the International Data Corporation (IDC) points out that in Africa there is still a reasonably slow adoption as far as business-related apps go. “Large enterprises, like those in the financial services sector, are more concerned with issues such as their VPN [virtual private network] connectivity back to the company head office. With concerns like these still relevant, there is less worry about apps at present. Obviously there are certain business apps that have been around for a while, such as SalesForce, but these types of apps are not yet widespread across the continent,” she says. “This is not to say that a growth in businessrelated apps will not assist with smartphone adoption, because there is little doubt

“However, we have seen Google setting up Android developer academies in parts of Africa and we can expect to see more such initiatives as we move forward. I do believe that within a couple more years we will see a range of local content coming out of these academies,” she concludes. Julie Tregurtha, head of mobility sales at SAP Africa, points out it is clear that many companies today are looking to take advantage of the mobile revolution. Their aim is to empower employees to have access to business information from their mobile devices. “They are also looking to drive a mobile presence to their customers. The fact is that smartphone take-up is definitely increasing, since these devices have so much more capability. It is thus completely logical for

bviously an increasing number of business apps will only heighten the motivation to provide smartphones to employees and management across the continent. However, the question is: on a continent where money is often tight, are there enough businessrelated apps available to create the sea change necessary for enterprises to invest heavily in devices that tend to be on the expensive side?

Local developers

BUSINESS PRODUCT Review

clever companies to leverage that capacity to increase productivity and speed up business processes, create new revenue streams or enhance customer service,” she says. Tregurtha is less sure whether apps will be the driver of smartphone uptake or whether it will actually be the other way around, with the device take-up happening first. This, she adds, is because consumers – even in Africa – are very status conscious and want to have the latest phones.

of the SAP enterprise resource planning (ERP) system. “The more popular apps that get traction include HR-related ones, such as leave requests, travel and expense claims and approvals for managers; Learning Assistant for access to training and career development

Samsung’s Ferreira adds that the growing demand from consumers for apps that make their lives easier, such as weather apps, Forex apps and travel-related apps, speaks directly to a need for information on the move. He points out that with consumer demand increasing, it is only a matter of time before business-focused apps attain the same levels of demand. With this in mind, Samsung has already outlined a strong business objective to build a developer ecosystem, states Ferreira.

“The business apps that will succeed are those that meet business requirements.” “We are building this not only by developing applications focusing on content and driving a profitable business model, but also by opening up our software development kit (SDK) to developers, enabling them to create apps to enhance our content ecosystem,” he says.

Small beginnings programs; and CRM-related apps for field service and sales staff. These are able to provide speedy access to customer information, better customer insight, up-to-date sales order information and so on,” says Tregurtha.

“The other factor playing a role is the fact that these devices are becoming more affordable. As [they] become more cost-effective, so an increasing number of businesses are taking advantage of the proliferation of smartphones to begin providing relevant business apps,” she adds.

Increasing productivity Nkosi suggests apps that allow enterprises to drive business efficiencies and change the way business is done for the better will soon be a necessity. Apps, after all, are all about increasing productivity and creating a clear competitive advantage. Realtime access to information enables businesses to make decisions faster and in the business world this can often create the competitive edge for many operations. “As businesses move towards utilising the cloud and cloud-like services far more, the future will see more cloud-based applications being developed to aid a business’ workforce in working remotely while still ensuring productivity is achieved,” Nkosi explains. Tregurtha adds that SAP already offers over 100 apps designed to extend various parts

“There is little doubt that smartphones and mobile broadband connectivity are going to play key roles in the future of the African continent.” “I do think the business apps that will succeed are those that meet business requirements. Essentially, those providing a company with a new business model, and those that have a reasonable return on investment either in generating revenue or savings costs . Naturally these will vary from industry to industry,” she adds.

African business needs “For the moment, the big growth in apps will be in the business to consumer space. In banking, this means enhanced and better mobile banking apps that span different divisions of the bank and give the consumer a single launchpad into their banking world. In the utilities space, apps that could make a big difference to customers will be selfservice for move in/ move out, check and pay bills, and check and monitor status on outages, to name a few. “Finally, in retail, there are many initiatives starting that will provide mobile loyalty programmes, managing points, redeeming digital vouchers and making payments,” Tregurtha continues.

While there is not much that is locally developed in the business apps space at present, Chireka is nonetheless very positive looking forward. “In Africa we currently have around 60% penetration across the continent, with most of the key urban areas at least being well covered. This means that in the main the network issue is sorted out. The next issue is that of the devices themselves, but this is also changing in a positive fashion.” She indicates that already in 2012, the first sub $100 smartphones hit the market, with certain manufacturers producing highly functional smartphones at a reasonable price point. Costs will continue to come down, she adds, with a smartphone costing under $70 mooted, and one of under $50 that will likely not be too far behind.

Apps in Africa

Some enterprise apps already available in Africa: • remote medical diagnostics • device security and call recording • device backup and sync • asset tracking • transport and logistics • mobile surveys • mobile learning • cost & expense management • cloud storage • enterprise asset management • field services • inventory management • condition monitoring and reporting

BUSINESS PRODUCT Review

George Ferreira contends that there is growing demand from consumers for apps that make their lives easier.

Spiwe Chireka points out that in Africa there is still a reasonably slow adoption as far as business-related apps go.

“Ultimately the process is governed by a three-point cycle. The demand exists for increased connectivity, which in turn requires a high-speed network to support it.” As these two demands are met, it increases the demand for and encourages the

Nomalanga Nkosi believes higher demand for enterprise focused apps will result from mobile workforce growth.

development of apps. An increase in the use of apps will drive a greater demand for connectivity and a better network on which it can run. “In essence, it becomes a self-perpetuating cycle, so regardless of whether apps are

Julie Tregurtha says apps gaining traction include: leave requests, travel and expense claims and approvals.

driving uptake of smartphones, or an increasing proliferation of reasonably priced devices is driving the demand for apps, Africa can look forward to a growing number of both in the near future,” she concludes. Duplicated, kind courtesy of African Trader.

End the paper chase Solutions for running your back office more efficiently Save to 30% more with managed print services. - soupthey don'torrun you. What is Managed Print MPS? Quite simply, a bundle that tops can save you a bundle.such MPSasis a Of all the many things thatServices, can drainor efficiency from your backit's office, paperwork the list. Operations mix of software tools, services and custom solutions and strategies that have the power to transform accounts payable, human resources and expense management even the basic office tasks of printing and your organization?initially, byunder improving overall print efficiency and then going beyond to deliver scanning can be quickly buried the flood of paper. incremental savings and business process improvement.

Lexmark back office solutions energize your daily routines. They help you get more done in less time with fewer resources.

BUSINESS PRODUCT Review

Nashua provides a solution that all products and services in one ...with our solutions we meet all business needs.

ashua provides a clear value to customers looking for best-in-class applications and infrastructure that can support their business flows and that are, at the same time, affordable and easily deployed and managed. In today’s business scenario, organisations that have yet to modernise and update their business infrastructure are finding wide inefficiencies between what exists and what is possible. Often obsolete software and hardware is left to manage key aspects of an organisation’s operations with little or no collaboration between the different back end systems and data capturing hardware.

The consequence is lost time, lost money, and putting you last through weak performance. As organisations grow, total automation of its business operations would ultimately be required. When that happens, a Total Business Solution (TBS) would need to be put in place. An effective Total Business Solution (TBS) reduces costs, saves money, and drives performance. Streamline the way you work and enhance your organisation’s performance. Work more efficiently by bringing team members, tools and information together in collaborative workplaces. See how companies are solving critical business problems with Nashua Solutions, unique model to deliver best-inclass business solutions.

Key Benefits: Complete solution. By combining Nashua Office Automation with Nashua Mobile’s infrastructure offerings, this alliance is bringing specific, end-to-end hardware, software, and services solutions to mid size customers. This saves mid size companies the effort of piecing together a solution themselves while providing a solution with the appropriate configuration “sized” for their specific requirements. Benefits of product breadth and scope. The extensiveness of the Nashua product portfolio, with its reusable building blocks for sustainable business process improvement, along with reference configurations for different classes of hardware, provides a robust platform for companies to pursue

system standardisation and best-practice replication. Scalable. With Nashua, businesses can implement the same business applications that are run by the largest enterprises, meaning they will not need to change their applications as their businesses grow. Highly configurable. Leveraging the capabilities of Nashua, solutions are adapted to companies’ specific business flow needs based on granular industry specifications as well as geography, without the cost, timeline, or “lock-in” associated with custom code. With our solutions we are targeting a variety of different business needs and vertical market requirements. Reduced time to value. Nashua enable applications to be quickly configured and deployed, and the availability of reference configurations means the entire hardware plus software solution can be implemented rapidly.

BUSINESS PRODUCT Review

contains delivery

Ease of purchase. Nashua allows mid size customers to access these solutions through the channel they already know and/ or who is within their geographic region or locality. Reduced risk. With reference configurations consisting of setup guides to lead franchises through setups that are appropriately “sized” for the needs of customers, solutions can be implemented more quickly and with less risk. Focus on higher value-added offerings. With this initiative, Nashua can spend less time and effort on the core installation. This benefits customers because franchisers can spend more attention focusing on higher value-added services.

Some industries that have benefitted from Nashua’s total solution offerings Direct Marketing: • Assists in maintaining accurate customer data. • Better Customer service by way of prompt response and follow up. Logistic Industry: • Helps in conveying vital information to all stakeholders and others, dealing with the company. • Facilitate connectivity and integration in all the associated areas. Medical Practitioner: • Integrating clinics at your different locations. • Easy & fast access to patient data from your different clinics. • Maintaining accurate health records of the patients. Non-Governmental Organisations: • Help NGOs with better and more efficient management of their accounts and finances. • Increases the efficiency, lowers cost, generates more timely reports. • Facilitates better control over the organisation’s operations. Education Institute: • Maintain database of students, employees, trustees, etc. • Maintain records of student fees, staff salary, institute expenses, etc. • Keep track of student academic performance cultural festivals, events, seminars, etc.

Real Estate: • Proper project scheduling in stages with costs and allocation of resources. • Remote project monitoring with generation of various timely reports from multiple work sites and head office. Insurance agent: • Maintain complete customer database along with their policy details. • Maintain database of insurance policies. • Track premium due dates and send reminders to clients. Courier Service: • Track when and who signed for goods received. • Track receipt of payments from customers along with payment reminders.

What We Do: Nashua delivers an easy to pick-whatyou-need service, accessible for all sizes of companies to centrally manage their business processes no matter wherever you are you can be in constant touch with your business. Nashua Solutions integrates the information used by an organisation’s many different departmental functions into an Electronic Document Management System (EDMS). Nashua Solutions is designed to model and automate many of the basic processes of a business organisation beginning from customer inquiry stage to manufacturing management, with a goal of integrating information across the company.

The design of Nashua Solutions facilitates clear integration of modules thus providing flow of information between all functions within an organisation.

CONTACT INFO

Nashua

Contact : Ben Sheppard Tel : +27 11 232 8190 Fax : +27 87 944 6939 Email : bens@nashua.co.za Website : www.nashua.co.za

It uses multiple platforms to bring customers, dealers, suppliers, manufacturers and employees together.

BUSINESS PRODUCT Review

German-engineered Renz binding machines add the perfect finishing touch to your documents and presentation material

Document binding systems with punch

SRW/Eco S 360

Combi E

Punch 500

Combi S

DTP 340 M

Ringwire Binding in 3:1 and 2:1 pitch - the international standard.

Heavy duty electric plastic comb binder

Electric high capacity punch for binding

Electric, heavy duty, binding punch for all formats.

• Punches up to 30 sheets • Binds up to 450 sheets • 340mm binding width

• Punches up to 40 sheets • Punching width: 500mm • Interchangeable dies

Durable plastic comb binding machine • Punches up to 25 sheets • Fully adjustable

• Punches up to 25 sheets • Binds up to 300 sheets • Binding width 340mm

years.

enz, a range of efficient punch/ binding machines, made in Germany to last. Proudly marketed in South Africa by W. Vos & Co for over 25

Machines to suit your budget For small binding requirements to huge volume applications, Renz’s large range of punching and binding equipment has the solution.

Ringwire binding Is Renz’s speciality, making documents easy to bind with this very popular binding method.

Plastic comb binding Renz plastic comb punching and binding machines are of an all-metal, robust construction, to withstand rigorous use. Their user-friendly, efficient design speeds up the binding operation and boosts productivity.

• Interchangeable dies • Punch width: 340mm • For 3:1/2:1 ringwire, plastic comb and spiral binding holes

And each with interchangeable punching dies for all binding methods.

All your binding requirements Why use inferior supplies with your sophisticated binding machines? The Renz range of machines and consumables from W Vos & Co are of the best quality and are competitively priced to enhance your presentations and protect your documents.

Spiral binding

Punches 100 000 sheets/ hour!

The Renz AP360 fully automatic punching system

Renz’s spiral binding machines punch unique oval holes that make it very easy to wind in the spiral element. And the super robust construction ensures maximum punching throughput.

Punching machines Copy shops and binderies need efficient punching systems to cope with very high volumes – and Renz has a range of versatile machines that meet these stringent demands.

CONTACT INFO

W. Vos & Co

Contact : Ayleen Tel : 011 493 7139 Distributors : CT : 021 424 3140 Dbn : 031 312 9325 PE : 041 586 1146 Email : info@wvos.co.za Website : www.wvos.co.za

The South African Communications Industries Association is a not-for-profit Trade Association committed to promoting the adoption of professional standards in the audiovisual industry throughout Africa.

An informed business choice Question: When selecting a vendor for your next AV installation, which of these items is the LEAST important item you should consider? a. b. c. d.

Answer: (a) In today’s tough economic climate it’s obviously important to consider price as an important factor in choosing a supplier for your next AV installation. But choosing a supplier based on price alone is a surefire path to failure and an ineffective AV solution. Chose a vendor based on their ability to provide an AV solution that meets your requirements and make sure you’re buying from a reputable organization with certified staff and the resources to back-up your installation on a longterm basis.

Price quoted for the project Installation quality of the installations dept Company reputation in the marketplace Financial stability of the supplier

SACIA is the leading trade association for the professional AV industry in Southern Africa. We promote the adoption of professional standards in the local market and our members commit to truth, honesty and the pursuit of excellence in all aspects of the audiovisual profession. When you’re looking for a reputable supplier with a proven track record in the professional AV market, our members are a good place to start. For more information on SACIA and a full list of members, please visit www.sacia.org.za

BUSINESS PRODUCT Review

Joint and several liability for event organisers, sponsors, venue and owners

outh Africa’s stature as a worldclass destination for large sporting events, most notably the recent Afcon Cup and the Soccer World Cup before that, is growing tremendously. Given this status, there is increasing scrutiny by regulators, noted in the recently promulgated Safety at Sports and Recreational Events Act (the “SASREA”), to address the inadequacies which have been prevalent in many sports and entertainment events. “Some of these inadequacies include insufficient emergency and essential services, insufficient resources being made available by local authorities, inadequate public liability insurance, a lack of proper safety certification and structural engineering certificates for temporary structures, a lack of proper safety and security measures including crowd control at events,” explains Deon Francis, partner at Routledge Modise Inc.

words, if any of the defendants do not have enough money or assets to pay an equal share of the award, the other defendants must make up the difference,” he explains.

Parties cannot deny responsibility

“An event that is found to be lacking in proper controls and safety measures could find all involved coordinating parties from organisers, sponsors, venue operators and owners all held liable for any damages and legal claims.” Deon Francis, partner at Routledge Modise Inc.

Public liability cover no longer sufficient

Flouting of the requirements “Much of the flouting of these requirements has been driven by the fact that enforcement of punitive measures to ensure proper safety and security measures at events has been left wanting, but these days are long over. An event that is found to be lacking in proper controls and safety measures could find all involved coordinating parties from organisers, sponsors, venue operators and owners all held liable for any damages and legal claims.” In order to address these inadequacies the Department of Sports and Recreation, through the promulgation of the SASREA has now placed the responsibility of ensuring safety and security at events on the shoulders of controlling bodies, event organisers and venue owners. Given the spirit of the Act, it is evident that these entities will be jointly and severally liable in the event of any civil liability arising at any given event. “Joint and several liability is a form of liability that is used in civil cases where two or more parties are found liable for damages. The injured party in such a case may seek payment of the entire judgment from any one of the parties who are said to be jointly and severally liable. In other

Although the SASREA provides for various duties and obligations on each of the entities, in the event of a disaster occurring and injury to individuals, those injured parties may choose to sue any of the entities as reflected in section 4 of the SASREA whether or not there was fault on the part of that party. For instance, if an injury has occurred as a result of insufficient barricading being available, whilst that may be the venue owner’s obligation, the injured may choose to hold the controlling body or the event organiser liable.

Those parties cannot deny responsibility on the basis that the barricading was the responsibility of the venue owner as the SASREA has placed a burden on all the entities to ensure safety and responsibility at events. Dani Ettridge, of Aon South Africa, a leading insurance brokerage and risk consultants, adds that SASREA has serious implications in terms of insurance liability cover. “SASREA has a very similar effect as the Consumer Protection Act. In terms of the CPA, where damages arise as a result of defective products, consumers can seek recourse against any one of the parties in the supply chain, be it the manufacturer, the wholesaler or the retailer. “Similarly, in terms of the SASREA, in the event of individuals being injured at events, they can choose to seek recourse against any of the stakeholders in the event, be that a sponsor, a supplier or indeed an advertiser. It would then be for the parties to sort out amongst themselves who should be liable and to what extent. This would not affect the injured party though in that the injured party could look to any of these entities for compensation,” she says.

“According to the provisions in SASREA, it is no longer viable or sufficient for only controlling bodies, event organisers and stadium/venue owners to have public liability cover. “Whilst the SASREA does make public liability insurance cover mandatory, in practice usually only your controlling bodies and venue/stadium owners would enjoy public liability cover whilst the other parties would, in most instances, either not have public liability insurance or be indemnified by those who do have such cover. “However, such indemnity clauses are now unlikely to be enforceable against third parties. It is imperative that each and every party involved takes out sufficient public liability to protect their own risks and not rely on the insurance policies of others,” explains Dani.

BUSINESS PRODUCT Review

All involved parties need to take an active role The Act now demands that all parties involved, including sponsors, need to take an active role in vetting the planning of events. They can no longer associate their name with an event with no knowledge of the safety and security measures in place. Sponsors, as stakeholders in an event, can be drawn into a suit alongside the event organiser, venue owner and others. It is essential that all parties take a proactive approach to ensuring that certain minimum standards are met around the planning and organising of any event and ensuring compliance with SASREA.

It is imperative that all parties take a proactive approach to insuring against risks associated with the SASREA requirements.” Dani Ettridge of Aon South Africa, Insurance Brokerage and Risk Consultants.

“Most crucially, sponsors should also ensure that they have adequate events liability in place with an insurer who is aware of their exposure in this regard, and not rely on a standard business public liability policy. Each stakeholder must ensure protection by way of a policy in their own name and not rely on cover arranged for the other parties,” explains Dani.

Harsh penalties One of the major concerns coming out of the industry is that the regulatory change imposes harsh penalties, and there is a lot of uncertainty as to how this legislation will be interpreted and how the requirements can be incorporated into pre-event planning. “Without precedent there is always the fear of being the proverbial guinea pig in a test case. It is true that the majority of event organisers and meeting planners welcome the opportunity to add a professional approach to their business and to raise industry standards to the benefit of their clients. To this end, it is essential to cover all your bases and make sure you have adequate liability covers in place for any eventuality. “And most critically, it is imperative to provide your insurance broker with a copy of any legal contracts you have in place in terms of an event, to ensure that any provisions in your legal contract will be covered under your insurance liability cover,” concludes Dani. Duplicated, kind courtesy of AV Specialist.

Who do you call when things go wrong? SACIA members subscribe to the highest standards of ethics in their business conduct and sign a pledge in which they commit to excellence in what they do. They take pride in their work and provide products and professional solutions in line with their clients’ needs. They’re dependable business partners who promise not to engage in dealings that are corrupt, dishonest or questionable. If you feel that a SACIA member has failed to live up to this pledge contact us at ethics@sacia.org.za or call our complaints hotline on +2711 083 6418 For a full list of SACIA members and a copy of their pledge to conduct business on an ethical basis visit www.sacia.org.za

The Southern African Communications Industries Association (SACIA) is a not for profit trade association committed to promoting the adoption of professional standards and ethical business practices in the communications industry throughout Southern Africa.

23 15

BUSINESS PRODUCT Review

SBMS is an approved Service & Repair agent for SONY.

Your space deserves a projector that fits Recent trends towards brighter business projectors are accelerating demands for the use of even brighter light sources as well as smaller projector sizes. Whatever your projection needs, Sony offers a model to suit your application, from 3LCD entry-level, basic installation to high-end installation models.

VPL-FH500L versatile installation WUXGA projector Ultimate picture quality and dramatic brightness in WUXGA projection Packing the most advanced projector technologies into a low-profile design, the VPL-FH500L delivers a dramatic brightness of 7,000 lumens and ultra high-quality images with WUXGA resolution. The VPL-FH500L offers peace-of-mind operation with a twin-lamp system that provides both a redundant lamp and economical operation. Alternating the two lamps gives replacement time of up to 8,000 hours, saving maintenance time and cost. It also delivers amazing installation flexibility and hassle-free maintenance in a stylish design that blends into any decor. This projector has a very wide lens shift range for excellent flexibility when installing the unit and adjusting the image. Lamp and air filter maintenance cycles are synchronised and exceptionally long compared to singlelamp and other dual-lamp systems, cutting maintenance time and cost.

Ultra-high wuxga resolution with full-HD compatibility The VPL-FH500 delivers an amazing resolution of WUXGA (1920 x 1200), which exceeds Full-HD resolution (1920 x 1080). It also allows projection in a wider display range: more information can be displayed on the screen, so the user can see the whole page without scrolling. Extremely clear and detailed high-quality images are projected, even on a large screen, and native Full-HD images can be projected full screen. The VPL-FH500L is the ultimate tool for projecting images in a range of applications requiring exceptional detail. Brilliant colour performance By combining a new-generation optical system that uses Sony’s BrightEra™ with Long Lasting Optics technology and a 3LCD

projection system, the VPL-FH500L offers a high brightness of 7,000 lumens and presents bright and natural images. Lens shift function Controlled from either the projector control panel or the supplied Remote Commander™ unit, the position of the projected image can be moved vertically by -113% to +113% and horizontally by -63% to +63%. Images can be easily adjusted to the desired settings during installation. With this exceptional shift range, the VPL-FH500L can be installed in a way to maximise performance even in the most difficult environments.

BUSINESS PRODUCT Review

VPL-FX30 | FX35 advanced installation (XGA) projectors High brightness and low maintenance The VPL-FX30 and VPL-FX35 offer amazing installation flexibility and hassle-free maintenance, along with stylish yet inconspicuous design that blends into any decor. Packing the most advanced projector technologies into a low-profile design, the VPL-FX30 is an excellent choice, delivering a dramatic brightness of 4200 lumens and high-quality images with XGA resolution. Designed to fit into almost any situation that needs a high-quality projector, The VPL-FX35 is perfect for new installations and for updating older equipment using existing mounts and fittings. Versatile image adjustability and lens options allow installers to place The VPLFX35 in locations where other projectors would struggle to work – even in high ambient light.

Excellent image capabilities and a long lifespan Sony’s BrightEra technology improves and maintains colour purity throughout the life of these systems by protecting the LCD panels against harmful ultra violet light. Simple to use and maintain, extremely functional and with a low cost-of-ownership, these are an obvious choice for venues that demand quality and practicality. The VPL-FX30 incorporates a high-resolution lens known as the All Range Crisp Focus (ARC-F) lens, whose large diameter and fine pitch ensure crisp pictures. It also incorporates 12-bit 3D Gamma Correction circuitry to perform highly accurate gamma correction, achieving smoother gradations and richer grey-scale.

Wide Zoom and Wide Lens Shift Range The standard lens has wide zoom capability for more flexible positioning, closer to or further back from the screen. Wide lens shift range means it can be positioned closer to the ceiling or horizontally offset to avoid ceiling obstacles. Lenses are also interchangeable for increased flexibility. Less maintenance Longer lamp life and synchronised lamp and filter replacement halve the maintenance needed to keep the projector in peak operating condition.

VPL-CW255 | CX235 basic installation (WXGA | XGA) projectors Installation flexibility, eco-friendly and good TCO with a stylish design The VPL-CW255 and VPL-CX235 deliver installation flexibility, eco-friendly features, and a low total cost ownership in a stylish design that blends into any decor. Their image correction features and lens shift/zoom capability easily allow users to fit any image onto the screen, even from an offset projection angle. These projectors are economically designed for optimum energy efficiency, thanks to their auto power saving function, picture muting function with lamp control technology, long-lasting lamp, and low power consumption. The VPL-CW255 offers 4,500 lumens brightness and wide screen projection with WXGA resolution, while the VPL-CX235 provides 4,100 lumens brightness and high image quality with XGA resolution. Vertical/horizontal keystone distortion With these projectors, vertical keystone distortion up to +/- 30 degrees and horizontal distortion up to +/- 20 degrees can be digitally corrected via the on-screen operation menu and/or the Remote Commander™ unit.

This enables detailed images to be projected with their correct geometry, even when installation space is limited. Advanced geometric correction Each corner can be grabbed and fitted squarely to the desired position. This feature is useful when an offset projection is necessary. Fine lens shift The lens shift function allows image position to be easily fine tuned vertically or horizontally. Convenient, simple projector replacement The standard 1.5x zoom lens enables installation flexibility when replacing an existing projector with the VPL-CW255 or VPL-CX235 – there’s no need to change ceiling mount positions. “Blend-in”design The VPL-CW255 and VPL-CX235 showcase a new low-profile chassis, so these projectors appear to blend into the ceiling or wall on which they are mounted.

Cost- and energy-efficient By incorporating a high-performance lamp and advanced lamp-control technology, the VPL-CW255 and VPL-CX235 deliver an extremely long lamp replacement time of 5,000 hours as well as offering remarkably low power consumption, allowing users to make significant electricity savings.

SBMS

CONTACT INFO

Contact : Domingos Nunes Tel : 0861 101 341 Email : domingos@sbms.co.za

BUSINESS PRODUCT Review

• High productivity - ensuring mail quality and integrity • Full flexibility - creating business opportunities • For any environment - every user will love it • Easy to use - saving valuable time

Productivity made easy with the DS-75

Neopost DS-75: The advanced combination of productivity, versatility and convenience

re you working in an environment where mail matters and response time is key? With its compact footprint, large loading and unloading capabilities and many enhanced features, the DS-75 brings you the highest level of convenience, productivity and versatility. With one scan, send a document to the network, to e-mail, to the printer, to fax to a USB drive, and to FTP – simultaneously!

Automatically adapting to all your needs: Thanks to the control panel with a graphical and intuitive touch screen, just select your job and you will be finished before you know it. Creating a new job using the exclusive load’n’Go intuitive procedure is extremely easy. Simply load your documents and envelopes, press start and the DS-75 automatically measures the length of all loaded documents and the envelope to adjust all settings and deliver the appropriate mail item.

for efficient direct mail campaigns. It also reduces the risk of jams and guarantees the integrity of your mail.

opens up a whole new world of mail creation possibilities and helps you add OMR or BCR marks to process jobs with variable page sets per recipient. Automatic file sorting and merging capabilities optimise costs per recipient.

Monitor, secure and track your production output: Smart solutions to maximise flexibility: The flexFeed feeders process any document size or type while a unique semiautomatic envelope separation mechanism allows feeding of a wide variety of envelope types. Use almost any size/type of material to address prospective or current customers efficiently.

Neopost offers you the security of knowing that your printed jobs are actually being mailed. Mail Piece Production Control adds a unique ID to each letter within the address block and builds an audit trail for each production job, giving you real-time quality control and detailed line-item reports.

CSX service and support CSX provides a free one year maintenance agreement with every unit sold in South Africa. Call CSX today for more info.

Smart solutions to maximise ease of use: The DS-75 gives you quick, safe and easy access to all parts of the paper path, so you'll quickly be up and running again if a break in production occurs. Its exceptional ease of use and extraordinary quietness allow the DS-75 to adapt perfectly to any working environment.

Several configurations for a wide variety of mail items: Several feeder configurations allow you to design and deliver attractive messages and a truly professional mail set (with all documents folded together) every time,

The solution for multiple pages and various inserts: To process documents with varying pages and inserts, simply select a grouping criterion, such as invoice number, and you can collate multiple pages for the same recipient or even define different additional inserts for each group of recipients.

Improve communication impact while reducing costs: Neopost’s print machine document software

CONTACT INFO

CSX

Contact : Kirsty Ashley Helpline : 0860 670 000 Tel : +27 11 663 9345 Fax : +27 11 663 9319 Email : kirstya@csx.co.za Website : www.csx.co.za Branches country wide

BUSINESS PRODUCT Review

Enhanced technology for increased productivity

The Nashua Pro™ C651EX / C751E the next generation in digital pri

he new Nashua Pro™ C751 series takes digital light production printing to another level. It harnesses a rich heritage in research and development. It builds on established standards of quality, reliability, efficiency and durability. And with an array of innovative technologies, it leads the way from start to finish.

Digital printing redefined As the on-demand colour printing market grows, so does its needs. Innovative, cost competitive solutions are key. With superior image quality and exceptional functionality, the new Ricoh Pro™ C751 series offers the highest specification and reliability in its class. PRODUCT SPECS

Pro™C651EX/C751EX/C751: • Technology: 4-drum electrostatic transfer system with internal transfer belt • Print Speed: Full Colour/Mono: Pro™C651EX: 65ppm Pro™C751EX/C751: 75ppm • Resolution: 1,200 x 4,800 dpi • Warm-up time: Less than 300 sec. • Duty Cycle: 350,000 pages per month • Scanner Resolution: 100/150/(200)/300/400/600 (Default) dpi 100-1,200 dpi (Twain: BW) 100-1,200 dpi (Twain: Colour) • Scan Speed: BW: 75 ppm, FC 75 ppm • Max Scan Area: 297 x 432mm

From start to finish, the Pro™ C751 raises the standard for productivity, efficiency, quality and profitability.

Extremely high image quality VCSEL (Vertical Cavity Surface-Emitting Laser) technology for razor sharp 4800dpi. Compared with eight beam 1200dpi, VCSEL has as many as 40 laser beams emitting simultaneously to give exceptionally accurate and smooth image quality. PxP™ Polymerised toner and oil-less fusing technology features ultra-fine particles with a low melting point to achieve a smoother, more even finish. This sets a new standard for on-demand printing that rivals offset quality and expands the scope of printed materials.

High precision duplex registration This is made possible by the combination of Mechanical Registration and VCSEL technology which corrects paper skews and compensates for media distortion to ensure precise image positioning and accurate registration on both sides – ideal for printing of items such as business cards, postcards and publications.

New active toner density control technology This technology monitors the amount of toner being used and provides the developer unit with just the right amount at precisely the right time for consistent colour uniformity across the sheet, from the first print to the last. Organic photoconductors (OPCs) lead the print industry in high sensitivity and durability. The enhanced overcoat layer of the Advanced Stabilisation OPC drum increases both durability and ability to produce stable colour during continuous print runs. Intelligent OPC Drive Control provides continuous feedback adjustment for drum rotation speed to minimise colour shift.

Outstanding media versatility A new improved fusing unit and paper path designed to support up to 300gsm, provides broad media support and high productivity regardless of paper thickness. It significantly enhances production of thick media such as direct mail, postcards and business cards with productivity up to 150% higher than competitors.

BUSINESS PRODUCT Review

EX / C751 – inting Textured paper, envelopes, synthetic material, labels, cards and more can be accommodated.

Media library A simple pre-set press and media catalogue means that anyone can set print jobs with the easy-to-master intuitive interface of the colour touch screen. The extensive library holds over 100 profiles as well as a custom library for personalised media profiles and a back-up capacity for an additional 1,000 profiles. It gives real scope to take full advantage of a diverse range of different print opportunities.

And even from a distance, users can check printing status in real time with the Status Pole Indicator.

Users can easily set up complex printing jobs; applying settings by selecting preset or custom media types, which synchronises after each update with the printer server media library on an EFI Fiery™ E-41A.

By maintaining the developer temperature at the appropriate level, it enables extended and uninterrupted printing for truly efficient productivity.

Together with the Media Library’s exceptional features, it delivers unsurpassed colour reproduction, job after job after job.

Enhanced Operator Replaceable Units (ORUs) for maximum uptime These enable users to replace key components rather than waiting for a service engineer, minimising downtime while maximising productivity and reducing cost. Adding new media, toner bottles or replacing waste bottles doesn’t require the suspension of the printing process – a valuable asset especially for time-critical runs.

Ease of use

Liquid cooling system These are the first cut-sheet digital printers to use a new liquid cooling system.

Cutting edge workflow management Using the latest Adobe® PDF Print Engine (APPE) technology, the C751 series also features an external EFI E-41A Fiery Server, connected as standard. Designed to suit your workflow and print application requirements, it delivers superior throughput and supports finishing options to raise the value of every print job.

This is an exceptionally useful feature when producing comprehensive documents for sales brochures or creating POS, with the ability to reproduce full bleed A3 with crop marks and borders. Call Nashua today and make your first impression your best.

Exceptional productivity With its SRA3/DLT Large Capacity Tray, the Pro™ C751 series has a total capacity of up to 7,000 sheets and the Bypass Tray Unit can handle the largest paper size in its class of 330.2 x 630mm.

CONTACT INFO

Nashua

Contact : Brent Gehlig Tel : +27 11 232 8140 Fax : +27 87 944 5417 Email : brentg@nashua.co.za Website : www.nashua.co.za

To ensure smooth, uninter rupted transitions, a LED light indicates which tray is in use so progress can be checked and another tray refilled ready for the next print job.

BUSINESS PRODUCT Review

A complete line of folders to meet your needs

FD 342

Crisp, accurate folds, time after time

olding paper by hand is a tedious, inefficient task that can be automated by easy to use and cost-effective folding systems. Hasler Business Systems and Mailing and Mechanisation supply a complete line of desktop to production-level folders. FD 382

A folder for any environment Friction feed desktop folders are ideal for the office environment, while air-feed, heavy duty models are capable of handling the most demanding jobs. The folders offer unmatched features such as a unique, dedicated multi-sheet feeder, for folding up to four sheets of stapled or unstapled paper at once. A high-capacity, telescoping conveyor allows users to fill the 500-sheet feeder, press start and walk away. Some combine these features with intuitive, fully automatic fold adjustments to make even first time users comfortable with their setup and operation. The entry level folder is an economical solution for automating paper folding. Removable fold plates, capability of processing up to 27,5 x42,5cm paper and an easy to use drop-in feed system makes it ideal for schools, churches and other small organisations.

FD 38X

The FD 342 The FD 342 folder is fast, dependable and easy-to-use in virtually all One-piece mailers eliminate the need for envelopes FD 2030 FD 2052

Featured highlights:

• Speed: Up to 15 500 pieces per hour • Telescoping Output Stacker • Pre-set fold settings

Recommended options:

The one-piece mailer solution

ressure seal one-piece mailers are the ultimate solution for any business document that can be printed on one piece of paper. The reason? One-piece mailers eliminate the need for envelopes and provide a much faster, cost-effective solution to inserting equipment or folding and stuffing by hand. Pressure seal mailers have narrow bands of pressure sensitive adhesive which create a complete and secure seal when processed through AutoSeal® equipment. Pressure seal mailers are laser printer compatible and provide a simple, streamlined solution for virtually all businesses regardless of size or type. Pressure seal one-piece mailers are processed through a printer, laser or impact. The printed document is then taken to the AutoSeal pressure sealers to be folded and sealed. The result is a secure, outgoing mail-ready document which provides a professional look in a timely, cost effective manner!

folding applications. Six popular folds are clearly marked on the fold plates for quick setup. Adjustments can also be made to process unique custom folds.

AutoSeal® Pressure Sealers and one-piece mailers The AutoSeal® equipment line provides desktop solutions used in an office environment to high-end production equipment needed for larger corporations. Desktop solutions begin with the economical entry-level pressure sealer for smaller jobs while the fully-automatic flagship model is specifically designed to process multiple applications with simplicity and ease. The In-Line Systems work in conjunction with MICR and non-MICR laser printers to print, fold and seal in one streamlined process. The following are just a few popular applications processed through AutoSeal® pressure sealers: • Invoices • Appointment Notices • Payroll/Checks • Grade Reports • Utility Bills • Direct Mail • PIN Mailers • Rebates and more!

• Fold up to four stapled or unstapled sheets at the same time with the Multi-Sheet Feeder • Locking cabinet with casters for convenient storing of forms • Automatically square and align forms with a 402 Series Jogger For more info, call Hasler Business Systems or Mailing and Mechanisation today.

HBS CONTACT INFO

Hasler Business Systems & Mailing and Mechanisation JHB : 011 787 5959 JHB : 011 789 1608 Fax : 011 886 2396 Email : nick@mailmech.co.za Website : www.hasler.co.za Branches and dealers countrywide