5 minute read
Creative Custom Builders
Guy Floyd is Your Hands-On Builder
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Guy Floyd won’t ever win any awards for building the most homes in South Texas, and he’s quite okay with that. His objective is quality, not quantity, and, above all, giving each homeowner the experience of a lifetime in seeing their dreams come to reality.
Floyd began his career in the construction industry over 30 years ago. In addition to homebuilding, during that time he has also been involved in residential remodeling, subdivision and land development, and at one time held his realtor’s license.
Guy graduated from the University of Texas in 1985 with a degree in Business Management. In 2003 he formed Creative Custom Builders to focus solely on building custom, one-ofa-kind residential homes. He is a licensed contractor with the City of San Antonio, a member of the Greater San Antonio Builders Association, the Texas Association of Builders, the National Association of Home Builders, as well as the Better Business Bureau.
“I started in the building industry as a teenager working with my uncles who owned a building/remodeling company,” says Floyd. “For someone thinking about this as a career, I’d suggest visiting as many job sites as possible and study the different phases of construction. Learn from everyone, and ask questions. There’s no better construction education than on-the-job training.”
Creative Custom Builders has long-standing relationships with most of their subcontractors, suppliers and partners, as Guy places a premium on consistency and dependability. For design flexibility Floyd uses two well-known designers, each with different styles, David Herrera and Gustavo Arredondo. He also relies heavily upon interior design veteran Lorrie Curtis, whom he’s worked with for nearly 20 years.
“Our client’s complete satisfaction throughout the entire home-building process is always our one and only goal,” adds Floyd. “I work directly with each client throughout the entire process … from the very first planning meeting, to design, construction, and finish out selections, to changes or issues that arise, and to budget concerns. Every step of the way I’m present to the home buyer. I really want to make sure that not only do my clients love their house, but that they actually enjoy the process and the journey to see it come to life.”
Organization and thorough communication with each client are keys to the success Creative Custom Builders has come to enjoy. Floyd meets with his clients to get a feel for how they currently live and what they envision their new home to be like. Priorities are set, and initial designs and renderings begin.
“This part of the process usually involves several revisions until the customer is completely satisfied with what the end product will look like both inside and out,” Floyd continues. “Once this first phase of the design process is complete, we’ll turn our attention to details. We’ll look at style, placement and function for things like ceiling treatments, arched openings, niches, windows and doors, fireplace materials, cabinet design and placement, appliance needs, and anything else that might affect the floor plan or elevation layouts.” Guy feels strongly about providing the client with more details and functionality insights than most homebuyers would even ask about, spending as much time as it takes to help each client thoroughly think everything through before construction even begins.
“Some builders would prefer that their clients are not very involved in the building process, and if a customer of mine prefers it this way, that’s fine. But I really enjoy someone who wants to frequently visit the job site while the building process is taking place. I don’t mind answering as many questions as they may have. To me, it’s all part of the excitement for them to actually see the home going up and to be curious about what’s coming next. The best part, however, is when the home is finished, and I get to hand my client their new set of keys and see the smile on their face, knowing that the experience for them was a great one and that the end result was even better than they dreamed.
“One of the things I enjoy most about what I do is finding innovative and creative ways to build beautiful, quality, luxury homes. Through proper planning and good communication, the building process should always be smooth, and just as enjoyable for both my customer and me.”
As mentioned earlier, Floyd has multiple long-standing relationships with subs, suppliers and various partners. Here’s what a few of them have to say about their experience with Creative Custom Builders:
“Guy doesn’t ever take on too much, and, in fact, his best attribute is that he’s always on site, hands on.” – Brian Moon, B&T Glass “Guy is always on top of scheduling; he’s very respectful to his subs when snags come up. And he’s very accommodating to meet up with us when we have questions or concerns.” – Trey Hellums, Dominion Design and Integration “He’s very meticulous, detailed-oriented … a perfectionist. Guy is a great communicator and is very good with his customers.” – Patty de los Santos, AMS (Magnolia Doors) “I’ve known Guy for quite a while. He’s a man of his word, pays his bills, and he’s fair. One thing that stands out with Guy is that many homebuyers aren’t very anxious to meet with their builder … but with him, his clients always look forward to getting together with him. He builds long-standing relationships with people.” – Lorrie Curtis, Finelines Flooring “Guy is at every meeting with his clients, and his attention to detail is superb. I never hear of any of his customers ever getting frustrated as the job unfolds and develops. He’s definitely old school and takes nothing for granted. And Guy is very cognizant about all of the trades; he’s very well-versed in this business." – Monica Benitez, Delta Granite