Year Book 2013 An Organic Start but not from Scratch
COORDINATING MINISTRY FOR ECONOMIC AFFAIRS THE REPUBLIC OF INDONESIA
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Preface In 2012, several national and bilateral initiatives, programs and activities on logistics in and between Indonesia and The Netherlands were existing or under development. We believed it would be beneficial to all parties involved to create some consistency and collaboration between these initiatives. This led to embracing the new Nuffic Living Lab concept to develop the Living Lab Logistics Indonesia – NL initiative as a pilot. As Founding Public Partners we fully support the need for further collaboration to address national and bilateral challenges to innovate faster, to increase and further develop the economic and social potential of our countries and to create a future proof workforce. We created this LLLI-NL organically, without a rigid structure, nor a fixed program or secured funding. Learning from each other, sharing experiences, experimenting and creating unforeseen opportunities in an open
“Logistics makes food available, accessible and affordable”
Nuffic Freddy Weima General Director
innovation network environment is not easy, but appears to be very rewarding. We are very glad that increasingly fellow public organizations recognize these developments and join this iniatitive. To have a real impact, even more important is the increasing participation of universities and companies. Universities because they provide the knowledge, students and graduates that will contribute to the future of both our nations in an increasingly regional (ASEAN and EU) and global environment. And the companies since they develop new insights to deliver the services and products needed to feed and serve our countries. We would like to thank all triplehelix partners for their enthusiasm to contribute to the LLLI-NL and to create a kick-start in 2013. We are looking forward to explore more collaboration, initiatives and results in many years to come.
Coordinating Ministry for Economic Affairs Edy Putra Irawady Deputy Minister of Commerce and Entrepreneurship
Dinalog Henk Zijm Scientific Director
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contents Activities 2013
January - March
“Intro : Living Lab Logistics Indonesia Netherlands”
April - June
July - September
“LLLI-NL Approach and Activities”
Preface
Acknowledgments October - December
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2014
LLLI-NL Participant Partners
LLLI-NL Founding Partners
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ABOUT US
“Intro : Living Lab Logistics Indonesia Netherlands”
The purpose of the LLLI-NL is to contribute to the national agenda’s on logistics both in The Netherlands (Top-sectors Logistics / Dinalog and Agrofood) and Indonesia (National Logistics Blueprint Sistem Logistik Nasional / SisLogNas). Improving the labor market and professionalizing the logistics capabilities are major activities on the agenda’s. It does so by improving the triple helix collaboration in both countries, and exchanging best practices on multi-party collaboration, applied research, education and labor market relevance in and between the two countries. Indonesia, The Netherlands and Indonesian and Dutch companies are operating in an increasingly competitive environment (ASEAN and EU) and would like to attract better-educated and prepared employees and more applied and relevant research from universities. Indonesian universities like to improve their relevance to society (business,
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government, people) by creating a better match between supply and demand on the labor market. They have a challenge to make education more labor market oriented, and research more applied. Dutch universities of applied sciences like to improve the quality of education and graduates. One of their ambitions is to make education and research more applied, integrated and international. This is also in line with the internationalization objective of the top sector Logistics for export of knowledge and knowhow, in which Dinalog is involved.
Founding Partners The following partners have committed themselves in contributing to the development of this open innovation network: • National Public Bodies • Nuffic – Neso • Dinalog • Coordinating Ministry for Economic Affairs / Team SisLogNas • Companies • Indonesia Port Corporation (IPC) • Samudera Indonesia • Witteveen + Bos Indonesia • Port of Rotterdam • Universities • Institut Teknologi Bandung, Center for Logistics & Supply Chain Studies • Institut Teknologi Sepuluh November, Surabaya, Faculty of Marine Technology
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Universitas Gadjah Mada, Yogyakarta, Pustral – Center for Transportation & Logistics Studies Trisakti International Business School, Jakarta HAN University of Applied Sciences, Arnhem-Nijmegen NHTV University of Applied Sciences, Breda Rotterdam University of Applied Sciences, Rotterdam
Participating Organizations During 2013 several public and governmental organizations, knowledge institutions and companies participated in activities of the LLLI-NL: Pelindo III, PT Ollop, Agronic Farm, PTC+, Pelindo IV and the Indonesian Ministry of Transportation. Many others showed interest to join.
Based upon the ambitions in both countries three main subjects for the Research / Activity Agenda of the LLLI-NL has been defined: • Supply chains of (fresh) food products, with explicit attention for remote areas; • Professionalizing the Logistics Sector and Profession; • Labor Market Issues (qualitative and quantitative).
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ABOUT US
“LLLI-NL Approach and Activities”
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• Within the Living Lab Logistics Indonesia – NL a growing by showing by doing approach is applied, captured in yearly cycles with plans, activities and results. The LLLI-NL faced a ‘kick-start’ as there were already many relations and activities between the triple-helix partners in both countries, so willingness to contribute existed. The challenge was to combine these initiatives into a coherent program and to facilitate collaboration and learning. The general idea is to apply an ‘organic’ growth-model within the development of the LLLI-NL by three interrelated cycles of activities: 1. Starting with student-centric research projects with companies, based on specific authentic real-life issues; 2. Using the results of these student research projects as a starting point for applied research, pilots and innovation;
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3. Sharing the results of (1) and (2) with the wider community through seminars, short courses, roundtables, papers & presentations and tools All three cycles of activities contribute to the further development of the LLLI-NL. A lean and mean program support team supports the three cycles. The Dutch Ministry of Education / Agency-NL made a small budget available for organizing several activities in 2013. Support : Program Management The NESO Office in Jakarta hosts the initial LLLI-NL Program Management Support Team in Indonesia, Dinalog hosts the team in The Netherlands. Activities in 2013 included: • Developing communications including website, facebook page, twitter account and printed material; • Organizing the Week of the LLLI-
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NL 15-19 April 2013 in Indonesia, including an Opening Seminar in the Erasmus Huis, a Roundtable on Food Security with Team SisLogNas and Dutch Experts, and visits and discussions at Indonesian partner universities. Most strategic agreements and operational activities have been developed during this week; Organizing the Week of the LLLINL 4-8 November 2013 in The Netherlands, including Research Days and Roundtable discussions; Growing the network and number of participants; Supporting operational arrangements, manuals and agreements.
Activities Cycle 1: Labor Market & Talent Most activities have been carried out by the LLLI-NL participants themselves, but supported and coordinated by LLLI-NL Program Management Team. Activities in 2013 included: • The development of thesis internships for bachelor / S1 students from Dutch and Indonesian universities together at companies in Indonesia. 7 Dutch, and 4 Indonesian students were involved in 2013 in thesis internships at companies in Jakarta and Ambon. One Indonesian student did a thesis internship at HAN University of Applied Sciences in The Netherlands and developed a Labor Market Survey. The internships were evaluated with the parties involved and preparations have been made
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to execute the internships again in 2014, with a stronger involvement of Indonesian universities, more students and more companies; Making student teams available to do research relevant to LLLI-NL, e.g. to the poultry supply chain, and the logistics labor market in Indonesia; Several discussions were held on the competences required from fresh graduates, and how to develop a better collaboration between companies and universities. Ideas were generated to develop programs for existing employees in companies (talent) as well in 2014.
Activity Cycle 2: Applied Research In 2013 opportunities for applied research were investigated to fit into the bilateral ambitions, and the capabilities of partners and participants. The Applied Research Agenda was defined as: • Supply chains of (fresh) food products (Food Security), with explicit attention for remote areas; • Professionalizing the Logistics Sector and Profession; • Labor Market Issues (qualitative and quantitative). At the end of the year several applied research projects were under development, including: • Supply chain risks and bottlenecks of spices and poultry; • Bottlenecks in ports; • Food-secure inter-island transportation networks.
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Gregor Settelmeier, Student of NHTV, Breda University of Applied Sciences Internship at PT. Pelabuhan Indonesia II | Indonesia Port Corporation II
Student: Han Kim Hoang Research title: Congestion at fertilizer terminal-‐ Causes and Solution
“Supply Chain Optimization for Fertilizer Logistics”
Research Description:
The objective of this study is to gain visibility of the existing downstream supply chain structure of the Indonesian domestic fertilizer industry in order to identify improvement possibilities such as supply chain management cost reduction, consolidation possibilities and increased delivery reliability. By maximizing efficiency and cost effectiveness for all parties involved in the supply chain, it can be ensured that the product reaches the consumer at the right time, place and condition. IPC can benefit from this study by being able to offer comprehensive logistic services for the Indonesian fertilizer industry.
Pink Coloured Subsidized Urea Fertilizer
Bagged Subsidized Urea
Geographic Map of Fertilizer Distribution
Loading Equipment at PT Pupuk Sriwidjaja Palembang
Background PT Pupuk Indonesia is the State-‐Owned Enterprise (SOEs) being the first fertilizer manufacturer in Indonesia which supports national development policy. PT Pupuk Indonesia (Persero) is the largest fertilizer manufacturer in Southeast Asia with total assets of IDR. 34.42 trillion and total production capacity of 12.71 million tonnes per year. In assuming the function to support national food security, Persero and seven subsidiaries operate 14 urea and ammonia plants in 13 different locations spread across the island of Java, Sumatra and Kalimantan. IPC takes responsibility to handle fertilizer to ship domestically and internationally, even though PT Pupuk has port dedicated to their own user such as Palembang . However, at some IPC port, ship long port stay has a great impact on fertilizer industry performance, in Padang 15-‐21 days, Palembang 15 days and Panjang 7 days ( for the same tonnage handling) Findings Long port stay causes: • Break bulk transportation ( 50kgs bag) require labour intense to handle both at port and warehouse • No transit warehouse while warehouse of consignee is far away, truck return trip requires 1-‐2 hours. • Warehouse and labor of consignee doesn’t operate 24/7 ( 16 hours max) while port facility could offer overnight service. Therefore productivity doesn’t match in the chain from port to warehouse. • Weather is unpredictable and usually interrupt port operation to prevent commodity damage Research Methodology
Activities in 2013 included discussions, Compare & Contrast studies and site visits in both The Netherlands and Indonesia to prepare for further input and development of the applied research programs. Also a labor market survey was started to map the logistics skills and competences needed in Indonesia.
and Rotterdam University of Applied Sciences developed two Compare & Contrast courses in The Netherlands for Pelindo III. Other Dutch LLLI-NL partner universities and companies became involved as well in part of the program.
Activity Cycle 3: Dissemination & Contribution to society
The ambition of Pelindo III for 2014 is to open the course for participation of other companies and governmental organizations.
There was more demand than expected in 2013 to already share experiences and to provide short courses to train existing staff of LLLI-NL participants. Trisakti International Business School
On several occasions the LLLI-NL shared their experiences with the wider public at seminars, conferences and roundtables organized by other parties in Indonesia and The Netherlands.
Semi-Manual Loading of Vessel
Energizing Cool Logistics “Designing a Cool Logistics process for IPC” Authors: Marnix Bakhuijzen Jeffrey Vroegindeweij Company: Indonesia Port Corporation University: Rotterdam University of Applied Sciences IPC handles normal and reefer containers in the port of Tanjung Priok. At this moment, reefer containers are not allocated to a specific yard in Tanjung Priok. IPC wants to know what kind of facilities is needed to design a new process including value added activities. There are no specific processes determined at this moment. This led to the following research question: “In what way can IPC design a new cool logistics process according to the Integral Logistics Concept in the port of Tanjung Priok, Jakarta to improve the effectiveness and efficiency of the logistical activities to serve IPC, customers and the Indonesian population?”
We are trying to answer this research question by analysing the current situation and display the bottlenecks. In the desired situation, different theories and models are used to design a cool logistics process for a dedicated yard in Tanjung Priok.
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JANUARY 2013
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Prepatory Meeting
ACTIVITIES REPORT
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Students Selection
“Students Selection and Matchmaking”
“Getting Started”
After a short period of preparations and discussions with ministries, public organizations, governments, companies and universities in both Indonesia and The Netherlands the LLLI-NL we faced substantial interest to start with 7 universities, 3 companies and Nuffic and Dinalog as public bodies the LLLINL. Nuffic-Neso Indonesia offered to help with organizing meetings and events, and Frits Blessing was appointed as a quartermaster / program manager on behalf of Dinalog.
3 January 2013 “Preparatory Meeting with Internship Companies”
Thursday 3 January we had a first meeting with Indonesian Founding Partner Companies: IPC (Pelindo II), Samudera Indonesia and Witteveen+Bos
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18 January 2013
As the LLLI-NL builds upon existing activities and relations, we started with selecting students from Dutch universities to do a thesis internship in Indonesia under the LLLI-NL umbrella. International thesis internships are common for students from The Netherlands, but bring them in an encompassing program like a Living Lab was new. Also the Dutch approach was new to Indonesian companies and universities so a thorough preparation was made, involving also the Indonesian Embassy in The Hague.
Indonesia to prepare the joint Dutch-Indonesian student thesis internships. We discussed process, facilities provided by the companies, confidentiality issues (‘dare to share’ but respect confidentiality), publication of summaries and made final agreements on research subjects. Apart from internships, many other opportunities for collaboration were discussed.
Friday 18 January 2013 a matchmaking meeting was held at Nuffic’s head office in The Hague. In total we had over 15 students interested in the LLLI-NL program, of which at the end only 6 fulfilled all requirements. Arjan Koeslag (Nuffic) and Frits Blessing (Dinalog) had very interesting group discussions with the eligible students, followed by individual interviews. All the students proved to be very motivated to work with you and us in making the Living Lab Logistics IndonesiaNL a success. They all had the right background, flexible attitude and drive to explore the various assignments and look forward working in Indonesian companies. Although they did not know each other they formed a very nice group already. Based upon the research questions, their background and personal interests the following match was proposed to students and companies:
of Applied Sciences): Fertilizer case Samudera Indonesia: 2 students • Ms Anouk Harbers (NHTV University of Applied Sciences): Enhancing Customer Value • Mr Robbert Zwartbol (NHTV University of Applied Sciences): Enhancing Customer Value Witteveen+Bos Indonesia: due to the limited amount of eligible students, Witteveen+Bos indicated that they will wait for a next cohort of students. After the final selection and match of the students Mr Han Dommers, Head of Nuffic’s Education Promotion Department and Mrs Margriet Langenberg, Program Manager Logistics Education of Rotterdam University of Applied Sciences and Chairwoman of the National Platform Logistics, addressed the attendees to officially kick-off the first cohort of Living Lab Logistics Indonesia-NL students. Both stressed the importance of establishing this kind of international programs to increase the quality of education, applied research and the connection to the labor market.
IPC: 4 students: • Mr Jeffrey Vroegindeweij (Rotterdam University of Applied Sciences): Cool Logistics case • Mr Marnix Bakhuijzen (Rotterdam University of Applied Sciences): Cool Logistics case • Mr Gregor Settelmeier (NHTV University of Applied Sciences): Fertilizer case • Ms Han Kim Hoang (HAN University
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FEBRUARY 2013
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ACTIVITIES REPORT
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Kick off Internship Sharing the Idea
11 February 2013 “Kick off Internships”
“The First Activities“
In February we had discussions in Indonesia with the Dutch Embassy, the World Bank and INA (Indonesian Netherlands Association) to discuss challenges for the LLLI-NL initiative. In bilateral relations between Indonesia and The Netherlands Food Security is an important issue and includes
enhancement of the position of farmers, sustainable food production and improving the logistics infrastructure. Parties involved realize more and more that logistics is of critical importance for food security. So the focus on food of the LLLI-NL was welcomed.
The first students from Dutch universities arrived in Indonesia for their 4-months thesis research project at companies in Indonesia. Those students were from Rotterdam University of Applied Sciences, HAN university of Applied Sciences, and NHTV University of Applied Sciences, the participating Dutch institutions. From the Indonesian side ITB, ITS, UGM and Trisakti International Business School have joined the LLLINL. The founding companies are Samudera Indonesia, Indonesia Port Corporation (Pelindo II) and Witteveen & Bos Indonesia, a Dutch engineering firm. They have provided the assignments for the students. All parties involved in the Living Lab Logistics Indonesia-NL at that moment met in the Erasmushuis in Jakarta where they were welcomed by Frits Blessing,
who chaired the event. Rudolf Saut, Human Capital Director of Samudera Indonesia stressed that he would like to have Indonesian students involved in the research assignments together with the Dutch students. This should be done in a flexible way, given the fact that the length of internship program in Indonesia is often shorter. Mervin Bakker, Director of Nuffic Neso Indonesia, called upon the Indonesian universities to do their utmost to arrange a possibility for their students to participate during the next few months as he believes that real life assignments offered in the Living Lab can help to reduce the gap between university graduates and the labor market.
13 February 2013 “Sharing the Idea”
“By combining knowledge and skills people learn how to respect each others culture and way of working. Finally that will bring the worlds economic and living standard to a higher level” (Heleen Harms, Rotterdam University of Applied Sciences)
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Frits Blessing was invited to provide a Keynote Speech on the 6th ISIEM International Conference from 1214 February 2013 in Batam on triple helix collaboration, including the LLLI-NL as a case for Indonesia. The subject of the conference was “Sustainable innovation on enhancing industrial management, technology and information”.
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ACTIVITIES REPORT
MARCH 2013
“Growing Interest“
During March, maintaining the network with LLLI-NL partners and growing the network got a lot of attention. There were many meetings with potential participants: PT Ollop and INA members. The Indonesian Ministry of Transportation was invited to contribute to the Opening Seminar on 16 April 2013, and with Pelindo III the LLLI-NL activities were discussed and some concrete preparations were made to organize short courses ‘Compare & Contrast’ for senior management to The Netherlands. With the Indonesian Ministry of
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Agriculture, DG Livestock Pak Syukur, we discussed logistics challenges in poultry supply chains. The Coordinating Ministry of Economic Affairs / Team SisLogNas was updated on LLLI-NL activities and checks were made whether the LLLI-NL agenda was still in line with SisLogNas. Several parties asked the LLLI-NL to pay explicitly attention to areas outside Java, quite a challenge… The period was further well used to prepare the Week of the LLLI-NL 15-19 April 2013.
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APRIL 2013
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Dinalog Year Event
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Roundtables SisLogNas
Opening Event at IPC
Visit LLLI-NL Partner Universities
“Official Launch“ 15 April 2013 “Opening Event at IPC, Tanjung Priok Tour and Welcome Dinner” During the Week of the LLLI-NL 1519 April 2013 all Founding Partners gathered in Indonesia to share a week of discussions, practical agreements, exchanging best practices and confirming the willingness to continue with the LLLI-NL. It became an exiting week where IPC, the Dutch Embassy and Erasmus Huis, Trisakti Jakarta, ITB Bandung, ITS Surabaya and UGM Yogyakarta hosted the various activities. The “Week” created a lot of commitment but also input for further development.
Just in time for officially launching the LLLI-NL, Jonathan Christan and Arya Jenar Pamungkas, two Indonesian students from ITB, joined as thesis internship students at Samudera Indonesia. A next step into the collaboration was made.
Monday 15 April was the first time all Indonesian and Dutch LLLI-NL participants gathered in a complete setting at IPC, Indonesia Port Corporation, Tanjung Priok, Jakarta. Mr
Saptono R Irianto, Board of Directors IPC, delivered the opening speech. After opening, all participants were able to present themselves and to deliver their expectations of the LLLI-NL.
After lunch LLLI-NL participants were invited for a Port of Tanjung Priok Tour, offered by IPC, along the most recent developments and sites of IPC and Samudera Indonesia.
In the Evening a Welcome Dinner was held in Le Meridien Hotel, Jakarta in a triple helix setting. Here the discussion continued as the participants were asked to share their ‘Images of LLLI-NL 2016’.
Trailers with impressions of the ‘Week” can be found on the LLLI-NL website.
4 April 2013 “Dinalog Year Event” The Dutch LLLI-NL Partners attended the Dinalog Year Event and held a progress meeting. This was a great opportunity to share the LLLI-NL with several Dutch organizations present.
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ACTIVITIES REPORT
Images of LLLI-NL 2016
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During the LLLI-NL Welcome Dinner on 15 April 2013 the participants discussed how the LLLI-NL could look like in 2016. The results have been shared at the end of the dinner, and will be used as input for further development. Below are the results.
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Student Preparations • Tea bags & Cup as a standard survival package • Language courses and cultural awareness Applying Triple Helix • Closing gap by aligning curriculum to practice • Practical orientation to benefit companies, universities and governments • Aligning mechanism between education, research and logistics developments Education • Increase quality and quantity of students and compare & contrast between the 2 countries • Involve both master & bachelor • Organize guest lectures / electives at universities before internship period / semester to create interest among students • Faculty members from both countries work together and with students Operations • Develop methods (teamwork) to keep momentum, continuity of research (over more years), students and relationships • Visa problems solved • Operational excellence, high company and government involvement
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Internship followed by shared Traineeships SMART and clear preparations, responsibilities and procedures for activities Joint assignment intake by combination of Dutch & Indonesian lecturers LLLI-NL as a resource for talent: develop as a talent pool for student assessment and recruitment for companies, government and universities All triple helix participants should benefit and invest
Marketing • Proposition for companies (knowledge/ experience), universities (a lab to prepare students for business life) and government (improve economic situation) • The effect of LLLI-NL is clear (and much more than only participating students) • LLLI alumni network and yearly parties • Internship students / alumni as LLLI Ambassadors and participants • LLLI as resource and platform for (on the job) training of current employees (short courses, employee exchange on projects, …) Growth • LLLI active in other industries where logistics plays a big role like health care, manufacturing, real estate / contracting, … • Involve more Ministries: Agriculture, Fishery, Transport, Trade, Finance, others • Develop a Ministry of Logistics • Companies: look for attractive brands like Indofood, Unilever, Nestle, Fertilizer companies
16 April 2013 “Opening Seminar”
The goal of the Opening Seminar was for the universities to gather input from the corporate and government/ public representatives on how to further develop the Living Lab Logistics and make it a sustainable initiative that can contribute to the national agenda on logistics of both Indonesia and the Netherlands. Speeches and presentations were delivered by all parties active in the Living Lab Logistics: government / public organizations, companies and universities. The Dutch Ambassador, H.E. Tjeerd F. De Zwaan, and Bambang Susantono, Vice Minister of Transportation RI shared the perspectives of both governments. The Ambassador stated that for the Netherlands logistics and agriculture are both priority areas and that the cooperation in these fields with Indonesia through this higher education initiative can add value for both countries. The Vice Minister of Transportation mentioned three main challenges for Indonesia: infrastructure, transaction costs and operational services and said there is a clear need for hard and soft infrastructure.
The founding corporate partners of the Living Lab Logistics then took centre stage to share their expectations. Mr. Richard J. Lino, President Director of Indonesia Port Corporation, stated that he fully supports the Living Lab Logistics as he is a firm believer in the involvement of higher education and the value it can add for staff members and students involved. Mrs. Shanti Poesposoetjipto, Chairman of Samudera Indonesia, said that Samudera is a living lab of its own and that she is very keen to further explore the cooperation with the higher education institutions as she likes to combine a pragmatic with an intellectual approach. Mrs. Eveline Buter, Country Representative of Witteveen+Bos, indicated that she applauds the initiative as companies have a need for applied knowledge and also that the joint projects Indonesian and Dutch students are working on can be very beneficial in preparing them for the international work place.
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16 April 2013 “Roundtable SisLogNas - Food Security”
In the afternoon LLLI-NL organized a roundtable discussion with Team SisLogNas, the Dutch Embassy and a Dutch Food Security Mission. All participants agreed that further research
The Sistem Logistik Nasional (SisLogNas) has as a vision “locally integrated, globally connected for Social welfare and competitiveness”. It is driven by six key drivers: key commodities, transportation infrastructure, logistics actors and service providers, human resource development, information and communication technology, rules & regulation. The blue print of SisLogNas has been launched by Presidential Decree Number 26 Year 2012. It includes action plans for every driver such as regional distribution centers for key commodities and international sea hub ports for transportation. The Living Lab Logistics fits well into SisLogNas ambitions and focusses on basic & strategic commodities, professionalizing the logistics industry and human resource development. Basic
on poultry / livestock / dairy logistics fits well into the bilateral Dutch – Indonesian agenda. It also fits into the (logistics) issues addressed in SisLogNas. The LLLI-NL was invited to help the Livestock Mission to develop further plans to improve the food security in Indonesia. The general feeling was that Jakarta would be a good starting point, but that later other areas should be researched as well. To be continued…
17-19 April 2013 & strategic commodities include major food and agricultural products. The Dutch Embassy runs a bilateral Food Security Program with Indonesia. In that program they work together with the Ministry of Agriculture, Fishery and KADIN, the Chamber of Commerce in Indonesia. The Food Security Program focusses on horticulture, fishery, poultry and dairy. During the meeting an Identification Mission from The Netherlands was present to share their findings on poultry and diary. There are many logistics challenges in poultry and dairy. Given the organization and means of transport viruses can spread easily causing a major threat to health. The conclusion of the roundtable was to look for opportunities for the Living Lab Logistics Indonesia-NL to investigate these supply chains further, starting with poultry.
“Visit LLLI-NL Partner Universities: ITB, Bandung - ITS, Surabaya - UGM, Yogyakarta”
Three days of intensive discussions, traveling, eating and reflection with companies and universities delivered a joint final statement agreed upon by all participants.
“Through LLLI-NL we hope we can share opinions and create a common understanding of the logistics business to provide world-class services to our customers and Indonesia” (Saptono R Irianto, Director IPC)
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MAY 2013
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Kick-out Meeting
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Meeting Port of Rotterdam
Presentation LLLI-NL to the Shipping Circle Rotterdam (Scheepvaartkring
Seminar on “Emerging Indonesia : Opportunity and Challanges in the Year 2013”
21 May 2013 “Presentation LLLI-NL to the Shipping Circle Rotterdam (Scheepvaartkring)”
23 May 2013 “Meeting Port of Rotterdam”
“Review & Look Ahead “
After the Week of the LLLI-NL 15-19 April 2013 there was a lot to follow through. It was important to keep the momentum created and to evaluate whether the LLLI-NL still met expectations. Mid-Term review meetings were held at Samudera Indonesia and IPC. Especially Samudera Indonesia had an interesting experience as both Dutch and Indonesian internship students worked in related research areas. The major difference was the approach taken: Dutch students were focused on the challenges of the
company, whereas the Indonesian students were focused on applying theories in practice. Involving more Indonesian students and joint thesis assignments is a point of attention for the next cohort. Apart from maintaining the LLLI-NL network, we also met with several potential new participants: Agronic Euro-East Bridge Farm and Garuda Cargo Indonesia.
28 May 2013 CERTIFICATE #1 This is to certify that
Anouk Harbers Completed the LLLI-NL Student Internship from February – May 2013
15 May 2013
PT. Samudera Indonesia
“Kick-out Meeting” To celebrate the end of the first cohort thesis internships a closing event was organized at the Erasmus Huis, Jakarta. All thesis internship students were
awarded a numbered LLLI-NL Certificate. This celebrated also the start of a LLLI-NL Alumni Network. CERTIFICATE #4 This is to certify that
Robbert Zwartbol
Arjan Koeslag and Frits Blessing visited the NCH-INA Indonesia Event The Hague with a presentation of Verstegen (importing nutmeg from PT Ollop)
Completed the LLLI-NL Student Internship from February – May 2013
PT. Samudera Indonesia
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JUNE 2013
QUOTE STUDENTS
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First Short Course Compare & Contrast
“Next Step“ 26 May - 16 June 2013 “First Short Course Compare & Contrast” For Pelindo III, a first Short Course Compare & Contrast was delivered to 20 senior management participants in The Netherlands. LLLI-NL partner universities Trisakti International Business School and Rotterdam University of Applied Sciences / RBS organized the course. It provided 2 intensive weeks of site visits and discussions. International
Master students from RBS were involved to support the visits and to create a Compare & Contrast Report for Pelindo III Directors. The short course included a LLLI-NL roundtable involving the Port of Rotterdam, Dinalog, Nuffic, HAN, NHTV, Rotterdam University / RBS and of course Pelindo III.
Indeed, having grown up during booming time of globalization, I feel lucky that international experience is in our hands. We are young and we can set the world on fire with such opportunities and Living Lab Logistics Indonesia is one of those. Though I only stayed there for 3 months, Indonesian Port Corporation has sent me to 3 branch offices in Sumatra Islands, opening my mind with different experiences due to their work nature. Also people are very friendly, outside workplace; they offered me a great experience with food and culture talk. The experience urges me to go more and know more of different aspects in work life; especially my path of Supply Chain requires an intensive collaboration among people. Knowing their perspectives, concern and coming up with solution based on experiences is essential in
this innovative field. Living Lab Logistics Indonesia brought me a chance to meet great leaders in Indonesia economy. Their talk, their vision, their ambition really inspires me to work harder to what I want in life. Also during the project, I was working with two Dutch and one German students, who have never been in Asia before. So though I’m fresh in this country, their eyes are even fresher. With different backgrounds, we helped to explain why things work that way or this way compared to back home. More important, an open-minded attitude to accept thing just how they are is a lesson I learnt during my short stay here. Han Kim Hoang, HAN University of Applied Sciences IPC February – May 2013
“LLLI-NL can help us to improve logistics education and research in Indonesia” (Professor Senator Nur Bahagia, Institut Teknologi Bandung) “Indonesian universities have a great reputation on theory, but we also need people able to apply knowledge” (Mrs Eveline Buter, Country Representative Witteveen+Bos Indonesia) “We like to make our students relevant...” (Mr Mario Koetin, Trisakti International Business School)
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JULY - AUGUST 2013
QUOTE STUDENTS
I have just come back from my holiday in Indonesia: I could not resist to go back and look for my friends made during the internship, also from Samudera Indonesia! It is clear I enjoyed the LLLI-NL very much. Robbert Zwartbol NHTV University of Applied Sciences Samudera Indonesia February – May 2013
July - August 2013 “Contemplation”
The first of July marked the first half year of the LLLI-NL: mid term reporting and making plans for the second half of 2013. Several discussions were held with Founding Partners in The Netherlands and Indonesia on developing the LLLINL as a self sustaining program.
Adapting to the Indonesian society is a great way to ‘get into’ the culture. Jeffrey Vroegindeweij is wearing a ‘’batik’’ shirt, an Indonesian technique of decorating clothes. In western corporate culture, casual Friday is widespread. In Indonesian corporate culture, you have batik Friday! Thanks LLLI-NL for all the experiences Jeffrey Vroegindeweij & Marnix Bakhuijzen Rotterdam University of Applied Sciences IPC February – May 2013
I do hope that you will have a wonderful reunion with the other ‘founding partners’ and a successful continuation of the LLLI-NL programme. I will gladly help out answering questions from future participants concerning my experiences in Indonesia and willing to contribute - in any way possible - from this distance. Again, I appreciate all the support from you and the unique opportunity that I was given to be part of this program. Gregor Settelmeier NHTV University of Applied Sciences IPC February – May 2013 As one of the “pioneers” we like to see the LLLI-NL program continue to grow / develop. So in case you need any assistance, we would love to help you. Robbert Zwartbol & Anouk Harbers NHTV University of Applied Sciences Samudera Indonesia February – May 2013
“We like to share our knowledge in the LLLI-NL to find innovative and suitable solutions. We have lot of PhD’s in Indonesia, but we need intellectual practical people who can run modern operations.” (Mrs Shanti L. Poesposoetjipto, Chairman Board of Commissioners, Samudera Indonesia) “LLLI-NL could become our first international Knowledge Distribution Center to develop and apply knowledge in both countries” (Mrs Margriet Langenberg, Chairman Dutch Platform Logistics Education)
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SEPTEMBER 2013
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PT. Ollop joins LLLI-NL
ACTIVITIES REPORT
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Shipping Circle Rotterdam
Transportation Meeting
23 September 2013 “Ministry of Transportation meets Port of Rotterdam”
“Growth “
After the Dutch summer, things began to move quickly, and we welcomed Port of Rotterdam as a Founding Partner and PT Ollop as a new participant. It was also the time for developing new activities and building upon the activities and student research in the first half of 2013.
10 September 2013 “PT Ollop joins LLLI-NL”
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PT Ollop, a spice producer from Ambon joined as a participant to the LLLI-NL, and started immediately by attracting three thesis internship students: one from Rotterdam University of Applied Sciences and two students from ITS. This marked the start of the first thesis internship by Dutch and Indonesian students in Ambon, outside Java.
LLLI-NL organized a port tour and a meeting at Port of Rotterdam with representatives from Indonesian Ministry of Transportation / Research & Development Agency on triple-helix collaboration and LLLI-NL participation. The Dutch experience, and especially in the Port of Rotterdam, serves as a model for LLLI-NL, and the approaches for Indonesia were discussed. Participants: Ministry of Transportation of Indonesia: • Pak Wendi Aritenang (Head of R&D MoT)
•
Bu Elly Sinaga (Deputy Director R&D Agency) • Pak Edward Marpaung (Head of Maritime Transportation Research Centre) • Pak Zulfikri (Senior Researcher). Indonesian Embassy: • Pak Tatan Rustandi (Transport Counselor) Port of Rotterdam: • Henk de Bruijn, (Director Corporate Strategy) Dinalog / LLLI-NL: • Frits Blessing (Program Manager)
26 September 2013 “Topsector Agri & Food Meeting” The LLLI-NL was invited to give a presentation of the program at a Topsector Agri & Food meeting at PTC+ in Barneveld, The Netherlands, in preparing the program of the Mission of Prime Minister Rutte and Ministers Ploumen and Dijksma to Indonesia in November 2013. There appeared
to be a lot of interest from the Dutch poultry sector to invest in Indonesia. Also Wageningen University provided a presentation sharing the experiences of their fact-finding Food Security Mission in April 2013 (see Roundtable discussion 16 April 2013)
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OCTOBER 2013
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ACTIVITIES REPORT
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Vegetables & Fruits Visits to RDM, Rotterdam
Public Recurement & Logistics
Second Short Course Compare & Contrast
11 OCTOBER 2013 “Vegetables & Fruits” A pitch of the LLLI-NL was provided during at a FME/CWM Workshop “Vegetables & Fruit in Upcoming Markets”
in Barendrecht, one of the major fresh fruit distribution sites in The Netherlands.
22-25 OCTOBER 2013 “Public Procurement & Logistics”
“Many Visitors from Indonesia to The Netherlands “
The LLLI-NL organized several high level visits and discussions on procurement & logistics with Directors of LKPP, the National Procurement Agency of Indonesia. Visits were paid to procurement organizations in The
8 + 14 OCTOBER 2013 “Visits to RDM, Rotterdam”
On two sunny days visits to RDM Campus, the former Rotterdam Drydock Company, now a triple-helix Research Design Manufacturing facility of Port of Rotterdam, Rotterdam Municipality and Rotterdam University of Applied Sciences, were organized for LLLI-NL Indonesian university partners Professor Dadan
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of Trisakti International Business School, Jakarta and Professor Senator, ITB, Bandung. Both were impressed by the collaboration between TU Delft, Rotterdam University of Applied Sciences and Albeda College (vocational) education to develop, make and test prototypes of new transport & mobility equipment for private companies having R&D activities at location.
Netherlands like PIANOO, Port of Rotterdam and Rebel Group. Also LKPP staff following the Rotterdam University of Applied Sciences (RBS) / Trisakti Master in Logistics Management was involved in part of these visits.
28 OCTOBER - 8 NOVEMBER 2013 “Second Short Course Compare & Contrast” After the successful Short Course offered in May-June 2013 for Pelindo III, Surabaya, a second Short Course Compare & Contrast was organized
including a LLLI-NL Roundtable during the Week of the LLLI-NL on 8 November 2013. The course provided again a lot of input for the Directors of Pelindo III.
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NOVEMBER 2013
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ACTIVITIES REPORT
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Dinalog LLLI-NL Research Day
Closing Event
Welcome Dinner
Mission to Ambon
Prime Minister Visits Jakarta
In the evening the LLLI-NL had a Welcome Dinner at Sari Koering, Rotterdam with speeches of Han Dommers, Nuffic and Henk de Bruijn, Port of Rotterdam. Here Founding Partners, participants, student alumni and network partners including representatives of the Indonesian Embassy in The Hague mingled, looked back and towards the future.
“The second week of the LLLI-NL…“
During the second Week of the LLLI-NL 4-8 November all Founding Partners and some of the participants visited The Netherlands to discuss progress and plans for 2014. After nearly a year of several activities and growing interest it was time to take the next step in developing more collaboration and
4 NOVEMBER 2013 “Opening & Welcome Week of the LLLI-NL”
applied research topics meet demand. The LLLI-NL fits well into the Dutch international collaboration policy as demonstrated during the visit to Indonesia of Prime Minister Mark Rutte, two Dutch Ministers and a large business delegation, later in November.
Invitation
“Dinalog LLLI-NL Research Days” On this day at Dinalog, Dutch Institute for Advanced Logistics, one of the Founding Partners, hosted the LLLI-NL network. After an opening of the day by
BO O
UNTI K DINA NG FO L R AM OG 2012 BITION
Liesbeth Staps, international liason officer of Dinalog the universities discussed their applied research approach and shared focus areas. In the afternoon first steps were made to develop applied research agenda’s together with LLLI-NL companies, including Pelindo III, PT Ollop, Witteveen+Bos, Agronic and PTC+. Two major research topics were developed: • Food Security / Supply Chain Mapping tools; • Improving Logistics Performance. Both subjects need further development in 2013 and 2014.
We have the pleasure to invite you for the Welcome Dinner of the Week of the Living Lab Logistics Indonesia–NL (LLLI) Monday 4 November 2013 18.00-21.30 PM Venue:
Sari Koering Wijnhaven 114a, 3011 WV Rotterdam
At the dinner you will meet Indonesian and Dutch founding partners in the Living Lab Logistics Initiative: Indonesian universities, Dutch universities of Applied Sciences, Governmental Organizations and Companies.
The week was officially opened by Mr Hein van Oorschot, Chairman of the Board at NHTV University of Applied Sciences in Breda. NHTV delivered a program including discussions about Knowledge Distribution Centres, and a visit to the Apple operations at Schenker, a major Logistics Service Provider.
5+6 NOVEMBER 2013
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ACCO
Mr Henk de Bruijn, Director Corporate Strategy of the Port of Rotterdam will deliver a keynote speech. Please register your attendance to fritsblessing@gmail.com We are looking forward to seeing you at the Welcome Dinner in Rotterdam. Best regards,
Frits Blessing Dinalog Program Manager LLLI-NL fritsblessing@gmail.com HP +62 812 80690162 M +31 653 153058 Venue: www.sarikoering.nl
8 NOVEMBER 2013 “Roundtable & Closing Event” On 8 November, Rotterdam University of Applied Sciences hosted the LLLI-NL team. After an opening speech of Mr Cees van der Kraan, Dean of Rotterdam Business School, a roundtable was organized with Sofie Tolk of the Port of Rotterdam on Cool Logistics. The program included a bus tour around the cold storage facilities in the port with
an explanation of Herman de Knijf. In the afternoon Kees Joosten, Director Research Center Mainport Innovation of Rotterdam University of Applied Sciences, provided a presentation on applied research and a tour around RDM Campus. There, at the end of the day, a closing ceremony was held including issuing certificates to participants.
LLLI Dinner Invitation 20131104.docx
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ACTIVITIES REPORT
19-22 NOVEMBER 2013 “Prime Minister Mark Rutte visits Jakarta ”
Frits Blessing participated in the Formal Mission of Prime Minister Rutte and Ministers Ploumen (Trade) and Dijksma (Agrofood) to Jakarta. The mission was accompanied by a business delegation in agrofood (including poultry), water, health care and horticulture. During the Agrofood Business Forum to the Dutch and Indonesian participants, Frits Blessing delivered a presentation
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26-30 NOVEMBER 2013 “Mission to Ambon”
of LLLI-NL. On other days the program included visits to IPB (Bogor), poultry markets (Jakarta), wholesale (Lotte) and to Friesland Campina (Dairy products) to identify logistics issues and potential collaboration in Food Security. On Thursday 21 November there was a business dinner where many LLLI-NL partners were present.
Pak Setyo Nugroho from ITS and Frits Blessing visited Chair Ollong and his team of LLLI-NL participant PT Ollop at Hila, Ambon. They discussed the progress of internship students from Rotterdam University of Applied Sciences and ITS, who are involved in
supply chain studies for spices from PT Ollop to Rotterdam. The group visited also Pattimura University to discuss potential collaboration with PT Ollop on Aflatoxin in a LLLI-NL setting. The mission produced a lot of opportunities to follow-up.
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DECEMBER 2013
6 7
Completing The Meal...
Ministry of Transportation involved in Food Security
Visited Pelindo III and IV
Soft Launch of the Garuda Indonesia Cargo Academy
“The Final Mile “
After a year of exiting work, we met many LLLI-NL Partners and Participants to review the year and make the plans for 2014…
6-7 DECEMBER 2013 “Completing The Meal… ”
Frits Blessing visited Agronic Euro-East Bridge Farm in Sukabumi (LLLI-NL participant) to investigate opportunities for applied research in 2014. Agronic grows mainly vegetables and has plans to build accommodation for onsite applied research by university staff and students.
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ACTIVITIES REPORT
11 12 18 20
11-12 DECEMBER 2013 “Pelindo III and IV”
Pak Mario Koetin from Trisakti and Frits Blessing paid visits to Pelindo
III in Surabaya and Pelindo IV in Makassar. They discussed the results of activities in 2013 including the Week of the LLLI-NL in November and made plans for 2014. Both State Owned Companies agreed to offer LLLI-NL thesis internships in 2014. Also the idea for a roundtable / focus discussion was developed to involve Pelindo stakeholders in applied research and short courses initiated by Pelindo III. While in Surabaya, these ideas were shared with Pak Setyo Nugroho from ITS.
18 DECEMBER 2013 “Ministry of Transportation involved in Food Security” Ibu Elly Sinaga from the Research & Development Agency of the Ministry of Transportation in Jakarta indicated she would like to be involved in applied research projects to support Food Security, with a special attention to Eastern Indonesia. In the discussion several options were generated to
develop this further in a LLLI-NL triplehelix setting. The Education and Training Agency of the Ministry of Transportation showed interest to develop logistics training for their Civil Servants. Again a lot to followup in 2014.
20 DECEMBER 2013 “Soft Launch Garuda Indonesia Cargo Academy” Frits Blessing provided a key note speech during the Soft Launch of the Garuda Indonesia Cargo Academy at Garuda Indonesia Training Center, Jakarta.
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COORDINATING MINISTRY FOR ECONOMIC AFFAIRS THE REPUBLIC OF INDONESIA
PUBLIC ORGANIZATIONS
COMPANIES
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UNIVERSITIES
NATIONAL PUBLIC BODIES
Living Lab Logistics Founding Partners
Coordinating Ministry for Economic Affairs / Team SisLogNas Contact: Name : Erwin Raza, Team SisLogNas Address : Jl. Lapangan Banteng Timur 2 -4 Jakarta Pusat, Indonesia Email : rzerwin2012@yahoo.co.id Quote : It is time for action to implement SisLogNas in a practical way
nuff ic Nuffic Contact: Name : Arjan Koeslag, Living Lab Developer Address : Kortenaerkade 11 2518 AX The Hague, The Netherlands Email : akoeslag@NUFFIC.NL Quote : Linking Knowledge Worldwide
Dinalog Contact: Name : Liesbeth Staps, International Liason Officer Address : Princehagelaan 13 4813 DA Breda, The Netherlands Email : staps@dinalog.nl Quote : Dutch logistics knowledge is global
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Indonesian Port Corporation 2
The general LLLI-NL benefits for all partners
Contact: Name : Budi Priyanto, Project Management Officer Address : Jl. Pasoso No.1, Tanjung Priuk, Jakarta Utara, 14310 Indonesia Email : budi.priyanto.ppu@gmail.com Quote : We need high qualified people and ideas
• • •
COMPANIES
Samudera Indonesia Contact: Name : Rudolf Saut, HR Director Address : Jl. Letjen S. Parman Kav. 35 Jakarta 11480 Indonesia Email : rudolf.saut@samudera.com Quote : Samudera Indonesia is a Living Lab in itself
•
Port of Rotterdam Contact: Name : Henk de Bruijn, Director Corporate Strategy Address : Wilhelminakade 909 3072 AP Rotterdam, The Netherlands Email : HWJJ.Bruijn@portofrotterdam.com Quote : In a global world we need global intelligence
•
•
Fast-track innovation - reduce risk of innovation Tackle industry-wide problems - understand industry needs that drive future directions Flexible and adaptive learning & development process rooted in real-life experience with chances of succeeding with new competences, technologies, products, services: • Experiment ideas, services, concepts, products • Evaluation of new developments and discovery of new possibilities • Shorter lead time from concept to market Increased collaboration between public authorities, academia, businesses: • Better access to ideas outside the organization and better and more intensive use of internal ideas • Acceleration of innovation & sharing good practices • Increased productivity of Research & Development • Creation and exploitation of competencies, technologies, products and services Networking and trust accelerates international cooperation and facilitates the international positioning and access to markets International networking accelerates learning, sharing, harmonization and mobility of the various actors
Indonesia Witteveen+Bos Indonesia Contact: Name : Eveline Buter, Country representative Indonesia Address : Park View Plaza, 6th floor JI. Taman Kemang no.27 Kemang - Jakarta Selatan 12730 Indonesia Email : e.buter@witbo.co.id Quote : We need academics who can apply knowledge for practical solutions
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HAN Univer sity of Applied Sciences
Institut Teknologi Bandung Center for Logistics & Supply Chain Studies (ITB)
UNIVERSITIES
Contact: Name : Titah Yudhistira Address : Institut Teknologi Bandung, Fakultas Teknologi Industri - Gedung Lab.Tek. III Lt. 1 Jalan Ganesha 10 Bandung 40132 INDONESIA Email : titah@mail.ti.itb.ac.id Quote : LLLI-NL can help us to improve logistics education in Indonesia
HAN University of Applied Sciences (HAN) Contact: Name : Jan Jansen Address : PO BOX 5171 6802 ED Arnhem, The Netherlands Email : Jan.Jansen@han.nl Quote : We have many students from Indonesia carrying out research, also for LLLI-NL
NHTV University of Applied Sciences (NHTV) Institut Teknologi Sepuluh November, Surabaya Faculty of Marine Technology (ITS) Contact: Name : Setyo Nugroho Address : Kampus ITS Keputih Sukolilo Surabaya Jawa Timur 60111 Indonesia Email : snugroho@na.its.ac.id Quote : LLLI-NL is not only about research and education but also on collaborative learning
Contact: Name : Jan Willem Proper Address : NHTV internationaal hoger onderwijs Breda Claudius Prinsenlaan 12 | 4811 DK Breda Email : Proper.J@nhtv.nl Quote : We like to build our international network
PUSTRAL-UGM Pusat Studi Transportasi dan Logistik
Universitas Gadjah Mada, Yogyakarta Pustral – Center for Transportation & Logistics Studies (UGM) Contact: Name : Kuncoro Harto Widodo Address : Kemuning M-3, Sekip, Sleman, Yogyakarta, Indonesia 55281 Email : kuncorohw@ugm.ac.id Quote : Strengthening understanding, relationships and collaboration among the partners in LLLI-NL will help all the parties to optimize participation in the program developed.
Rotterdam University of Applied Sciences (RUAS) Contact: Name : Heleen Harms Address : Kralingse Zoom 91 3063ND Rotterdam, The Netherlands Email : h.j.m.j.harms-tijssen@hr.nl Quote : We apply a Rotterdam hands-on approach in international education and research
TRISAKTI UNIVERSITY Trisakti International Business School
Trisakti International Business School (TIBS) Contact: Name : Mario Koetin Address : Kantor Taman E3.3 Unit C3, Jl. Mega Kuningan Jakarta Selatan 12950, INDONESIA Email : mkoetin@yahoo.com Quote : LLLI-NL provides the chance for student and lecturer exchange, starting at the opportune time LIVING LAB LOGISTICS INDONESIA - NL
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Participants : the 3-helix During 2013 the following organizations and companies joined the LLLI-NL as a participant in activities:
Governmental Organizations KEMENTERIAN PERHUBUNGAN REPUBLIK INDONESIA
Acknowledgements The Living Lab Logistics Indonesia-NL started as a pilot but developed progressively while under way. We experienced a very positive attitude towards the initiative, both in Indonesia and in The Netherlands, from universities (academics and students), companies (directors and employees), public bodies and ministries.
Ministry of Transportation, Jakarta
Companies
Many activities have been carried out, and new opportunities were identified during the year, but it all still needs further development in the next few years. We shape the program together. PT. OLLOP
PT. Euro-East Bridge
PT Ollop, Ambon, IND
Agronic Euro-East Bridge Farm, Sukabumi, IND
PELINDO IV
PT. Pelabuhan Indonesia III
Promote Eastern Indonesia
(PERSERO)
Pelindo III, Surabaya, IND
Pelindo IV, Makassar, IND
This first year of the Living Lab Logistics Indonesia-NL would not have been possible without the willingness, openness (dare to share) and effort of all Founding Partners and Participants, and we are looking forward building this initiative further on their continued commitment and involvement. We would like to express our thanks to: • The Ministry of Education / Agency-NL in The Netherlands for their financial contribution to the start-up of the LLLI-NL; • The Dutch Embassy in Indonesia for their moral support, and for hosting LLLI-NL Events in the Erasmus Huis, Jakarta; • All the Founding Partners and Participants in the LLLI-NL for their contribution in this first year. We look forward sharing the next steps with you. Frits Blessing Rosa Damayanti Dinalog Nuffic Neso Program Manager LLLI-NL Program Support LLLI-NL
PTC+, Barneveld, NL
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© Living Lab Logistics Indonesia-NL, January 2014 Texts Frits Blessing, Rosa Damayanti, Arjan Koeslag Design Evolution Teams, Jakarta Printing Evolution Teams, Jakarta Photo’s Motion Production, LLLI-NL Partner
nuff ic neso indonesia Nuffic - Neso Netherlands Education Support Office Menara Jamsostek, North Tower 20th floor Jl. Gatot Subroto No.38 Jakarta-Indonesia 12710
Dinalog Dutch Institute for Advances Logistics Princenhagelaan 13, 4813 DA Breda The Netherlands
Contact : Frits Blessing HP +62 812 80690162 Email: fritsblessing@gmail.com Rosa Damayanti HP +62 815 9221578 Email: LLLI@nesoindonesia.or.id
Website: www.livinglablogistics.com Facebook: Living Lab Logistics Indonesia – NL Twitter: @livinglabs Linkedin: Living Lab Logistics Indonesia – NL