TK...Topeka's Business Magazine
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You want the best care for your little one.
You get top pediatric specialists right here. Amazing things happen when doctors, specialists and a hospital work together as one. Like when we created The Birthplace. Then the area’s highest level Neonatal Intensive Care Unit (NICU). And now – an enhanced pediatrics program with top pediatric specialists. You get a higher level of care for your kids when you choose Stormont-Vail, Cotton-O’Neil and PediatricCare. And it’s all here in Topeka so you don’t have to drive to KC. So you can get back to living. Call or visit us on the web to learn more. 785-354-5225 | stormontvail.org
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Get back to living.
We specialize in treating the territory just north of your shoulders. We are the physicians of Topeka Ear, Nose & Throat It’s a complex land up there. Four of your five senses call it home. It’s full of nooks and crannies. So when any part of it hurts or seems a little off balance, you definitely want a specialist leading the exploration. Topeka Ear, Nose & Throat has seven ENT specialists, each one a top-notch physician trained to address the very specific conditions and diseases that can affect the precious ears, noses and throats of both adults and children. We can treat your condition medically with drugs or surgical procedures—or work with our audiology department to coordinate non-medical solutions such as hearing aids and audio therapy. When it comes to treating your ears, nose or throat, turn to the experts at Topeka ENT.
Michael Franklin, MD, FACS
Douglas Barnes, MD, FACS
Matthew Glynn, MD
Scot Hirschi, MD
Robert Lane, MD
Tyler Grindal, MD
Bart Patenaude, MD
TOPEKA
EMPORIA
920 SW Lane St., Ste. 200 Topeka, KS 66606 PH: 785-233-0500
2625 W. 15th Avenue Emporia, Kansas 66801 PH: 620-343-7234
Please visit our website to download new patient forms and learn more about our practice:
www. TopekaENT.com TK...Topeka's Business Magazine
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[contents] FEATURES
20
Left, Right or Somewhere In-Between?
28
Learn which side of your brain is dominant and why it matters.
TK Watch List
TK readers name Top 5 Companies to Work For in Topeka.
Back to School?
37
Thinking about going back to school? What are your options and does that investment truly matter?
43
Internships Work
Why using interns can be mutually beneficial.
SCORE
54
Get business advice from the pros that have been in your shoes.
Life of a Building
Deb Goodrich-Bisel tells the story of the Gordon Building at 9th & Kansas.
In Every Issue
6 8 10 16 48 69
From the Publisher Jumping through doors.
Editor's Note/Letters to the Editor Think about it. By the Numbers Local and regional news and statistics.
Help Desk You have questions, Topeka experts have the answers. Extra, Extra! News and updates about Topeka businesses.
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Scene About Town TK...Topeka's Business Magazine Summer Issue Launch Party Downtown Topeka, Inc After Hours Fast Forward 2011 Golf Tournament
Columns
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Business Toolbox: Who are You Really? Tim Kolling talks about the importance of branding yourself.
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Tough Love with Raubin & Megan Raubin Pierce and Megan Mosak speak out about City Manager Dan Stanley.
26 66
Heart of the Entrepreneur Rick LeJuerrne shares the secret to Billy Vanilly’s success. Winning Rules: Keeping Up with Social Media Kevin Doel evaluates the benefits of using LinkedIn and Facebook.
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From the Professor's Desk Paul Byrne, Ph.D., assistant professor of economics at Washburn University, discusses the economics of economic development incentives.
Topeka Active 20-30 Club 2011 Fall Gala & Children's Charities Benefit Auction Last Word: Connie Cook TK speaks to Connie Cook, Marion Lane Candles.
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Stepping Up To Leadership Rich Drinon tackles the tough obstacles standing in the way of leadership communication.
Thank you to our advertisers for supporting TK...Topeka's Business Magazine
]
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[from the publisher]
contributors...
karen ridder...contributing writer
Jumping Through Doors Throughout life we have moments when doors seem to magically open— when opportunity stares us in the face whether we are ready for it or not. The key is to not only recognize the opportunity for what it is, but to also be willing to step through that open door. Because when those doors open, the fear begins. The fear of failure. The fear of success. The fear of being wrong. The fear of going through the wrong door. Our company understands this first hand. A door opened when my husband shared his idea to start a high school sports magazine for Shawnee County. That little voice in the back of my head started jumping up and down with excitement, but we couldn’t do it alone. The following day another door opened as Nicole Stejskal, an intern currently working for us, confirmed that she would be staying in Topeka for another year to finish up some classes at Washburn. But what about all the photography required for a good sports magazine? Within hours a text hit my phone from a great local photographer, Rachel Lock, who was interested in finding a new position.
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There was that door of opportunity standing wide open, so I just jumped. Within two weeks the team was in place and we were moving forward with MVP: Shawnee County High School Sports Magazine. I consider myself a conservative risk taker if there is such a thing, but MVP is more than a risk, more than a new business. Much like TK, it was a resounding YES to all the doors that stood open with hope for our future and a desire to make the community proud of the greatness that we have right here in Topeka and Shawnee County. Now let's be honest. With any business there is thriving, surviving and dying. All of which we have fought through. But it takes jumping through those doors to find out. The problem with doors is that they don’t always stay open. So if you’re staring at an open door, maybe it’s your turn to jump and enjoy the ride!
TK...Topeka's Business Magazine
jenni monhollon...creative director
photo by Rachel Swift, 5-year-old daughter of Julie Akers
rachel lock...photographer
Taking care of business Financial solutions to grow your business. Our experienced business banking team can provide you with financial solutions to help you take care of your business. If it’s important to you, it’s important to us.
We Make It Work. 785-274-5600 cAPcITyBANK.cOM
PERSONAL BANKING. BUSINESS BANKING. MORTGAGE LOANS. TRUST AND ASSET MANAGEMENT.
TK...Topeka's Business Magazine
Fall 2011
MEMBER FDIC
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TK
[editor's note]
Topeka’s Business Magazine
letters to the editorFall 2011
Publisher
TARA DIMICK
Editor-in-Chief LISA LOEWEN
Creative Director
Think About It
JENNI MONHOLLON
Account Executives
I have always been a little unorganized. I forget things if I don’t write them down. My house is never quite clean and I don’t get too caught up in the details as long as I can see the big picture. I have friends who keep detailed records of everything. Not only can they can find their tax receipts, but they also have them organized in a comprehensive filing system. So what makes us so different? According to the article on pg. 20, the difference is all in our heads—our brains to be exact. Find out which side of your brain is dominant by taking the brain quiz on pg. 24. Do you think a master cupcake chef is right brained? Or, because she is an entrepreneur running a successful business, do you assume she is left brained? Your taste buds don’t care which side of the brain Allyson Fiander, owner of Billy Vanilly, uses when she bakes that perfect cupcake. Read her story on pg. 26. All of our brains could probably use a little more training. Have you thought about going back to school, but aren’t sure if you can fit it into your schedule? Do you wonder if additional education will even benefit you in your career? Karen Ridder answers some of those back to school questions on pg. 37. If you would like to improve your leadership skills by becoming a better communicator, Rich Drinon’s column Stepping Up To Leadership on pg. 70 can help. Speaking of your career, check out TK’s Watch List for our readers’ choice of the Top Companies to Work For in Topeka, pg. 28.
BRADEN DIMICK - 785.806.2093 Tara Dimick - 785.217.4836
Contributing Writers Deb GOODRICH-Bisel, Rick LeJuerrne, Lisa Loewen, Karen Ridder, Cindy Rose, Nicole Stejskal, paul byrne
Columnists Kevin Doel, Rich Drinon, Tim Kolling, Megan Mosack, Raubin Pierce
Photographer RACHEL LOCK
Founder KEVIN DOEL PO Box 67272 | Topeka, Kansas 66667 785-217-4836 | tara@tkmagazine.com www.tkmagazine.com
Comments & Suggestions tara@tkmagazine.com
Publishing Company E2 Communications, Inc.
Letter to the Editor
2011© TK is published and copyrighted by E2 Communications, Inc. Reproduction or use of this publication in any manner without written permission of the publisher is prohibited.
“Nice job with the magazine and thanks for mentioning our store manager Mallory Senne about training for a local road race. Congrat's to Editor Lisa Loewen in running a marathon!!” Garry Gribble
Every effort was made to ensure accuracy of the information in this publication as of press time. The publisher assumes no responsibility of any part for the content of any advertisement in this publication, including any errors and omissions there in. E2 Communications, Inc. makes no endorsement, representation or warranty regarding any goods or services advertised or listed in this publication. Listings and advertisements are provided by the subject companies, E2 Communications, Inc. shall not be responsible or liable for any inaccuracy, omission or infringement of any third party’s right therein, or for personal injury or any other damage or injury whatsoever. By placing an order for an advertisement, the advertiser agrees to indemnify the publisher against any claims relating to the advertisement.
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Have something to say? Send your "Letter to the Editor" to editor@tkmagazine.com
Fall 2011
TK...Topeka's Business Magazine
}
We Provide High Quality Business Education that Enhances the Economic Vitality of the Region 1700 SW COLLEGE AVE. . TOPEKA, KS 66621 . 785.670.1308 Washburn.edu/business TK...Topeka's Business Magazine
Fall 2011
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[by the numbers] Kansas ranked #35 out of 50 for having a business friendly tax environment in the State Business Tax Climate Index.
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250 50
Mars Inc. will build a $250 million production plant in Topeka bringing 425 new jobs.
Government and services comprise more than 50% of the metropolitan Topeka economy.*
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Fortune Magazine listed Colgate-Palmolive as one of the best 100 companies to work for in the nation in 2010.
*U.S. Bureau of Labor Statistics
by the numbers
TIDBITS Economic Impact of Washburn University Kansas Small Business Development Center in 2010 Jobs created by WU KSBDC Clients..........................................199 Sales revenue generated by WU KSBDC Clients.................$1,198,624
Sales growth
WU KSBDC clients...................33.65% Kansas average.........................-3.40%
Job growth
WU KSBDC clients...................31.69% Kansas average.........................-1.46% Over the last 9 years, the WU KSBDC services to clients generated an average of $28.66 in new tax revenues for every $1.00 invested in the WU KSBDC program.
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[business toolbox] {Editor's Note: Congratulations to Tim Kolling for being voted 3rd in the Kansas 150: Best Columnist for his column in TK.}
What brand are you?
by TIM KOLLING
When I graduated with my advertising degree, I was ready to turn the marketing world upside down. When I met with businesses with my marketing ideas, however, reality hit. Businesses liked my ideas, but they weren’t going to buy into my campaigns until they felt they could trust me. I discovered that my first true marketing campaign was: Branding Myself.
Steps to Branding Yourself
1. Become a resource that your customers can turn to for ideas or problem solving. Learn about your customers. Ask questions and listen. 2. Create a resume that doesn’t list your job duties… list what you have done for other customers. Show how you can produce results. In essence, tell them why they should employ you as a business partner. 3. Get out there and meet people. Attend networking events with your business card and your elevator speech. Spend most of the time asking them about their business so you can uncover possible ways to help them with your skills. 4. Send out a newsletter. You can mail it or send an email like I do*. Keep your material relevant and give them ideas on how to make their business better. Once in a while throw in something personal about your life. They like to know you are human too.
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5. Become part of social networking websites like LinkedIn, Facebook and Twitter. Keep it business related. You can even do a blog…again make it something they will want to use for good information. 6. Create a website that is a source for customers. Make it easy to read and keep it current. Promote it when you talk to anyone. It will show them you are dedicated and committed to helping businesses like theirs. 7. Last but not least…BE YOURSELF! Don’t try to be someone you are not. People will see right through you and it will hurt you more than help you. My clients know I like to have fun and love to joke around…but they also know I will do anything in my power to help them be successful. Bottom line is that you must be driven and determined to succeed. You can’t just do this stuff for a couple of months and call it good. You must be in the mindset of continuous exposure for your own personal brand. *To receive a copy of Tim’s weekly marketing newsletter, visit www.resultsfocus.com. Tim Kolling is a Marketing Consultant for WIBW 94.5 FM and 580 AM. He has worked in the advertising industry for 17 years.
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{Editor's Note: Congratulations to Raubin and Megan for being voted Kansas 150: Best Radio Personalities}
TOUGH Love
Love them or hate them, they get Topeka talking. Raubin and Megan share their impression of interim City Manager Dan Stanley
Raubin and Megan recently interviewed Interim City Manager Dan Stanley on their radio show, “On the Other Hand.” Here is what they had to say:
He understands the scope of the issues in Topeka If Dan Stanley is here to do the job he says he is here to do, this community will finally get what the people voted for when they voted for a city manager form of government. Stanley gets that we’ve been living in a fantasyland by thinking our troubles will go away if we ignore them. He said that we have been continually kicking the can down the road and not really fixing the problems staring us in the face. Instead of putting on rose-colored glasses and pretending nothing is wrong, he is acknowledging the issues, rolling up his sleeves and figuring out how to tackle them head on.
He wants to move this community forward There was a time when this community was rockin’ and rollin’. Something happened in the late 1960s to early 1970s. maybe it was a combination of Forbes
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pulling out, the ’66 tornado, or the railroads disappearing. Whatever it was, it just knocked the community off of its feet and we couldn’t make any forward progress after that. Stanley seems like a guy who wants to push this city forward. Talk about dedication to service. Stanley was elected to the City Council back in 2001, but only served five months because he answered a higher calling to go serve in the Department of Defense. When we asked him why he came back to Topeka, he said he felt he owed the people of Topeka his service.
He knows his stuff Stanley does his homework and has facts and figures to back up what he says. In our interview, he told us how many water main breaks the city had experienced so far. In the past administration, we were the ones who seemed to be presenting the facts and the information and waiting for their reaction to it. And, rather than accepting the 325 water main breaks this year as normal, Stanley actually sees it as a significant problem that needs to be addressed.
He is a problem-solver, not a bureaucrat Since Stanley isn’t campaigning to get a job or keep a job, he isn’t concerned with ruffling some feathers. He is coming in with the goal of making Topeka a better place to live. He says he will do what he believes is right and let the chips fall where they may. Topeka is not used to this. We are used to people not wanting to make waves and Stanley definitely sounds like he plans to rock the boat. We finally feel like we aren’t the only ones who want to see this community reach for something more. Stanley understands that we have to fix what is broken before we move onto other projects. We have been pointing out for years that we have problems in Topeka. This doesn’t mean we hate Topeka. We love it here and have chosen to raise our kids here. It just means we see the opportunity to make it a better place to live and now we have a City Manager who feels that way too.
Patti Bossert President & CEO Premier Employment Solutions 28 years experience
TK
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Raubin Pierce and Megan Mosack's radio talk show, On the Other Hand, can be heard from 11 a.m. to 2 p.m. on WIBW 580 AM.
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[help desk]
Q:
Why are my best employees walking out the door?
A:
There can be a myriad of reasons why employees leave. One of the vital elements to retention is the relationship between the employee and the manager, essentially TRUST. Frequently managers are great employees who are promoted with little support provided to learn how to lead people. Leading people is a monumental task that cannot be taken lightly. Managers must have a TRUE open-door policy. Many organizations tout that they have an open-door policy, but in reality, the manager appears to listen and takes no action To create a successful TRUST relationship with employees, managers should do the following: LISTEN: employees seek assistance from their manager to solve issues. Challenge the employee to identify a solution and walk through potential outcomes to identify the best answer. ROLE MODEL: managers cannot expect something from employees they are either unwilling or unable to perform themselves. SET CLEAR EXPECTATIONS: Employees look to their manager for specific goals to accomplish and ways they can increase their value. Employees crave direction. Most individuals earnestly desire to be better. CULTURE OF ACCOUNTABILITY: Goals should be outlined with frequent follow-up conversations to ensure objectives are met within timeframes with the potential to readjust if necessary. TRUST: managers must be available for their employees by truly listening to them and making employees feel important. COMMUNICATION: In the absence of communication, employees will create talk that may or may not be true. This has the potential to create negative and poor performing environments.
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STAY INTERVIEWS: Everyone has heard of exit interviews. By then it is too late to address the simple things that have the potential to significantly improve the work environment and trust between the employee and manager. Absolute key: never ask for feedback if you are unable or unwilling to address the challenges. For managers, to whom much is given, much is expected. Managers should be held to higher performance standards than employees because they lead the team, organizational culture, profitability and more.
Kristin Scott
Scott HR, LLC 14 years H.R. Consulting experience
A:
Even with a competitive salary, benefits, and the right perks, talented employees seem to always have one eye on the door. Hiring and retaining the perfect employee may be impossible, but recruiting the right fit for your company is not. It is common for an employer to want to hire in a hurry, but hiring a candidate who doesn’t fit the company culture is a costly mistake. I have three tips for slowing down that revolving door. First, during the recruiting stage, clearly communicate not only the position description and expectations, but the overall business philosophy and environment. Corporate culture is hard to define to a potential employee. You will increase the odds of hiring a good “fit” if you bring the potential employee on-site for more than one interview; have everyone on the team meet and interact with him, and give him a facility tour or allow him to attend a company meeting. Secondly, once he accepts an offer of employment, don’t quit there! It is important to have a thorough on-boarding process that includes providing a mentor or “buddy” to assist in welcoming the new employee and helping him integrate into the company culture. Relationships with coworkers have a direct effect on productivity and the gratification an employee feels at the end of the day. Lastly, the key to retention is to understand that each employee is unique and has different motivators. This diversity in the workplace is great, but can be a challenge for management. Create a culture of praise and rewards that is
[help desk] valued by the employees. Employees that are engaged and feel appreciated possess the desire and ability to contribute to the company’s success and they are less likely to walk out the door!
Patti Bossert
President & CEO Premier Employment Solutions 28 years experience
A:
US job satisfaction is at the lowest level it has been in more than two decades. A January 2010 survey found that only 45 percent of employees are satisfied with their jobs. This is down from 61 percent in 1987. Further, 22 percent of those surveyed did not expect to stay with their current employer in 2011. Workers under age 25 expressed the highest level of dissatisfaction. The recession has been especially hard on young workers who face fewer opportunities and lower wages. The really great 26-45 year olds will get recruited away by headhunters as jobs start to open up and/or they have realized that work/life balance is something they treasure most of all prompting them to become entrepreneurial. So how do you keep the younger employees you want? • They want to make a difference, not just coffee. Assign them to assist with some meaty projects along with the grunt work. • They think they should be moving up faster and shouldn’t have to pay their dues for 30 years before they
“make it.” So allow for speedier promotion tracks with smaller, faster raises. • They don’t like getting “dissed” by older employees who are not risk takers or who do not know as much as they do about technology and social media. Use their expertise and have them train others. • They want to learn everything they can while they are there. Offer training in a variety of formats that include online learning. • They value fun and work-life balance. Build fun into the work environment and allow employees opportunities to take time for personal issues. • They want to show their uniqueness in their dress and look. Rethink your dress code. Ask yourself how important is it really if your employees have green hair, piercings or body art to the work or the service provided. • They have no compunction about leaving your organization for a better opportunity. These young employees have watched their parents scramble once, twice or even three times after giving a company their all. They will give you their time for the money earned. Your organization will need to really look for unusual ways to show loyalty and respect their uniqueness if you want their loyalty in return.
Cynthia Stotlar
Creative Business Solutions VP of Training and Organizational Development 33 Years of Human Resources
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[for your health]
sleepdeprivation by Shawn Magee, MD, FCCP, DABSM, Stormont-Vail HealthCare Sleep Center physician
S
leep Deprivation. You probably have all experienced
it: as a teenager cramming for finals; parents with a newborn baby; professionals burning the midnight oil for a presentation. While an occasional night of insomnia is normal, more chronic sleep deprivation can cause a number of problems. Sleep deprivation exists when sleep is insufficient to support adequate alertness, performance and health. Acute sleep deprivation refers to no sleep or a reduction in total sleep time, usually lasting one or two days. Chronic sleep deprivation refers to sleep lost over a number of days or longer. Individuals often underestimate the degree of impairment caused by chronic sleep deprivation. Chronic sleep deprivation can lead to: • increased motor vehicle crashes • occupational errors • poorer performance Adults typically require seven to nine hours of highquality sleep each night to function properly. Any sleep deficit is carried over to the next day. If one hour of sleep is lost per night for seven consecutive nights, a seven hour sleep debt will accrue.
It is possible to get your required hours of sleep per night and still be sleep deprived because of disturbances in the quality of sleep. An excess number of awakenings from sleep can result in daytime sleepiness and/or performance deficits. Excess awakenings are usually due to sleep disorders such as sleep apnea, periodic leg movement disorder, or a chronic pain syndrome. These disorders can be easily diagnosed in a sleep center and can usually be treated very effectively.
Suggestions to improve your sleep: • Seek help to manage stress. • Stop smoking a few hours before bedtime, or eliminate smoking completely. • Stop drinking alcohol at least four hours before bed time. • Eliminate caffeine for at least six hours prior to bed time. • Exercise regularly, but not within two hours of bedtime. • Avoid napping during the day. If you must nap, limit naps to less than an hour in the early afternoon. • Use sleeping pills only as directed by your physician. • Do not eat meals close to bedtime. • Create a sleep environment that is quiet and dark. • Use your bedroom only for sleep and sex. • Eliminate clock watching. • Maintain a routine bedtime and wakeup time, even on the weekends. • Maintain a proper body weight. If you have adopted good sleep habits and your insomnia persists, or if you feel you have a sleep disorder, you should consult your physician to see if he or she recommends a sleep study or sleep consultation.
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“I’m Andy Corbin, president of Blue Cross and Blue Shield of Kansas, encouraging you to Take a Healthy Kansas Vacation.”
An annual Kansas vacation reduces stress. Taking time off to enjoy new sights and activities promotes health and helps reduce stress. We live in a great state – so get out and enjoy the many fun and relaxing vacation opportunities we have in Kansas! Visit TravelKS.com to request your free Kansas Visitors Guide for information on lodging, restaurants, attractions and more. M. 1106
An Independent Licensee of the Blue Cross and Blue Shield Association ® Registered mark of the Blue Cross and Blue Shield Association
Filename: 111BCBS007 - 2011BrandingProd_Andy HKV_TKMag Client: Blue Cross Blue Shield Paper: TK Magazine
More work than people?
Dimensions:7.875” x 4.875” Output Time: 07/25/11 4:14 PM
Call us first.
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Your one stop shop for all your marketing needs TK...Topeka's Business Magazine
Fall 2011
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Steve Briman
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Shannon Reilly
TK...Topeka's Business Magazine
Left, Right or Somewhere In-Between?
by LISA LOEWEN
Give two individuals the same problem to solve, and you might find that they incorporate completely opposite methods to find the solution. One may make an organized list, follow step-by-step formulations, use logical reasoning and examine every detail to come up with the answer. The other may draw a picture, visualize the end result, follow a seemingly random pattern of thought and come up with the exact same solution without focusing on any specific details. So, if the end result is the same, why would they take different approaches to find the solution? The answer lies inside their brains. Research has shown that the two different sides of the brain are responsible for different modes of thinking. One side of the brain can’t function without the other and there is considerable cross referencing between them; however, differences do exist between the inherent modes of thinking of the left-brain and right-brain. Our brain’s LEFT side is logical, practical and fact-driven while the RIGHT side deals with feelings, beliefs and the big picture. Dr. Taylor Porter, a psychiatrist with Stormont Vail West, says simplifying all thought processes into left brain and right brain categories isn’t completely accurate. “We are talking about the most complicated thing in the universe,” Dr. Porter says. However, he says brain dominance is still a reasonable way to view the brain. Science does agree that most people have thought processes that fall into either analytical/rational (left brain) or intuitive /emotional (right brain) categories. Dr. Porter says that no one is totally left brained or right brained, but that just as you have a dominant hand, eye and foot, you probably have a dominant side of the brain. One school of thought is that we should strive to find that perfect balance in between emotional and rational known as Wise
Mind. “Maybe the Dali Lama is exactly balanced,” Porter says, “but normally we lean one way or the other.” Those who strive for that perfect balance, however, may actually find themselves unable to move forward. One side of the brain must be dominant or there will be an internal debate as to which side of the brain takes the lead. For example, the organized side of the brain can’t be disorganized at the same time. Clad in a Hawaiian shirt and Converse shoes, Shannon Reilly, artistic director for Topeka Civic Theatre, says he has always viewed the world a little differently, “I’m so right brained, I list to one side.” While math and science were never his friends, he found that things made more sense when he had to draw pictures and make models. He also remembers putting on shows in his garage as a child and making the neighborhood kids come and watch. So, it’s no surprise that Reilly chose a career that modeled his right brain approach to life. As creative director for Topeka Civic Theatre, Reilly has had to incorporate some left brained thinking into his right brain world. He prepares budgets for production, coordinates extremely detailed technical aspects of stage lighting and sound, and manages the business side of TCT. “For me, it Shannon Reilly, aka Right Brain is not the fun part of what I do,” Reilly says. “It is what I have to do.” Reilly says right brained people need to have a passion for something because they are more prone to depression and obsession. But, on the bright side, they can find absolute joy in a pile of junk. “We see things through a prism with very little gray in it.” But, Reilly also admits that if it weren’t for the left brained people behind the scenes, sitting on the board and facilitating the funding, he could not be as successful as he
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“We see things through a prism with very little gray in it.”
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is. “It would be a sad world if everyone was left brained,” Reilly says. “But it would be a scary world if everyone was right brained.” So, does Reilly endeavor to train his left brain and strive for that perfect balance of whole brain thinking? “No way,” Reilly says. “A whole brained person can’t be laser focused on something. When the chips are down, and you need creative genius, you have to go to the extreme. With whole brains, you lose how far the pendulum can swing,” If Shannon Reilly is listing to the right, then Steve Briman, executive vice-president of Bartlett & West, is counterbalancing him on the left. In a perfectly pressed shirt and tie, Briman exudes organization and attention to detail. “I am the absolute epitome of a left brained person,” Briman says. Briman likes things neat and organized. In school, math and science were easy for him and fiSteve Briman, aka Left Brain nance was a natural fit. But, as he has developed his leadership skills in a managerial role, Briman says he has had to incorporate more right brain style thinking. “An important competency in leadership is the ability to think strategically and envision the future,” Briman says. “That requires a lot of right brain focus because you can’t rely on concrete information.” Briman cautions against trying to categorize people into such narrow classifications. “We label creative people as right brained, but creativity manifests itself in different ways,” Briman says. “Engineering, for example, is a form of creativity that expresses itself through a different medium.” Briman fosters the right side of his brain by involving himself in the arts. He became involved in civic theater because he wanted to live vicariously through the performers. “I absolutely love right brained people.” However, he doesn’t want to be a whole brained person either. “I am perfectly happy with who I am,” Briman says. “My ability to organize my thoughts and those left brained traits make me who I am. I just have to remind myself to go have fun.”
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“My ability to organize my thoughts and those left brained traits make me who I am. I just have to remind myself to go have fun.”
NOTO NOTO Arts District is an example of left and right brain people working together on a successful business endeavor. John Hunter, cochair of NOTO, says the arts district is all about business. Even though the district is geared toward right brain thinking artists, these artists are also entrepreneurs who need to run the business of art. “These artists create a product, market themselves, sell a product and then create another product,” Hunter says. “They are more risk-takers than analytical thinkers and are willing to get started without having all of the answers.”
]
Finding those answers, especially funding, Hunter says, is where the left brained thinkers come into play. Strategic partners and donors such as Topeka Unified School District 501, Washburn University, U.S. Bank, Darrell Six and more have brought their business savvy and connections to the project, not only because they support the arts, but because it makes good business sense. Hunter says any good left brained thinker should see the potential of being able to bring a depressed business district back to life—which is exactly what NOTO is trying to do. “The urban development in North Topeka is more than anything that we have seen since the 1950s,” Hunter says. It all started with the Great Overland Station, a multimillion dollar project. Then NOTO moved in with a plan to develop 2 ½ blocks into an arts district. Next up is developing an area under the bridge into market space for flea markets, craft markets and a small farmers market. “A lot of people would be interested in marketing their crafts and other goods,” Hunter says. “They just need a place to do business.” MARS When Mars, Inc. was evaluating communities in which to build its new facility, Steve Briman, who sits on the board of Go Topeka, learned that local theater was important to the executives who would be moving to the community. Briman arranged for the Mars executives to meet with Shannon Reilly of TCT. Reilly took them on a tour of TCT and showed them the vibrant performing arts available in Topeka. This combination of left brains working with right brains is an excellent example of creative thinking leading to ultimate success.
Traits
Mathematics Logic Rationality Structure Rules Details Definitions Planning Goals Words Efficiency Science Stability Extraversion Physical Activity
Occupations Lab Scientist Banker Judge Lawyer Mathematician Bacteriologist Librarian Accountant
Traits
Intuition Feelings Emotions Daydreaming First Impressions Visualizing Color Spontaneity Impulsiveness Physical Senses Risk Taking Relationships Flexibility Introversion Motor Skills
Occupations
Forest Ranger Wildlife Manager Beautician Politician Athlete Artist Craftsman Actor/Actress
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Take this quiz to see what side of your brain is dominant. Circle the answer that best describes you:
1. Right now your desk is: A. a total mess B. pretty organized
2. When it comes to risks: A. you seek out new risks B. you prefer not to take them
3. Having the same thing for dinner every Friday night:
8. You think in: A. pictures B. words
9. Which statement reflects your beliefs more:
A. “What’s right depends on the situation” B. “I have a strong sense of right from wrong”
10. When you talk, you:
A. use your hands a lot B. choose your words carefully
A. would bore you to tears B. is okay for you
4. You prefer to:
A. do many things at once B. focus on one task at a time
5. You are better at:
11. You are more: A. musical B. mathematical
12. You tend to:
A. seek out new ideas B. stay with what’s tried and true
A. Geometry B. Algebra
6. You often catch yourself daydreaming:
13. You would say are more: A. flexible B. stable
A. yes B. not so much
7. You tend to:
A. lose things B. keep things in their place
14. When you have a lot to do, what do you do first? A. the easy things B. the hard things
Add up your answers:
# of A's
15. To find somewhere you have only been once or twice: A. you go with your instincts on finding the way B. you map out directions to where you are going
16. You base important decisions on: A. intuition B. logic
17. You are better at remembering: A. faces B. names
18. When someone is upset with you, you listen to: A. how they are saying it B. what they are saying
19. You tend to have your best ideas when you are: A. lying down B. sitting up
20. Do you listen to music while you work: A. yes B. no
# of B's
If you answered mostly A's: You are more of a Right Brained thinker and likely have a talent for creative writing and art. If you answered mostly B's: You are more of a Left Brained thinker and are likely good at math and communication. If you answered A's and B's equally: You are a Whole Brained thinker who may be good at both logic and art.
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r u e en
e h ft
r p e rt
o t ear
h
En
by RICK LEJuerrne The story of Billy Vanilly (formerly Daddy Cakes) and entrepreneur Allyson Fiander looks at first glance just like the cupcakes she sells – sweet, simple and good. Nostalgic even. It is like the classic American story. Housewife starts business, business booms. It looks easy. It happens every day. Some people are just lucky like that. But that is not Allyson’s story. Hers is a story about finding your passion early in life, preparing, waiting and realizing an opportunity when you see it. It is about the hard work of mastering a trade. It is about being an entrepreneur.
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144 cupcakes a day, 12 flavors, 12 of each.
Every day. Allyson wasn’t sure. She knew the cupcakes were good, really good. But where was she going to find 144 customers every day? Everything she had ever learned, every job, every stop along the way was telling her that this was her opportunity, her chance to do something great. It was 2007, the beginning of the recession. The cupcake craze had not officially started. Sure, there was Magnolia Bakery and Crumbs in New York and Sprinkles in Los Angeles. Others were just beginning to pop up. But the idea of it – a cupcake-only bakery was new. There were no guarantees of success, only the question – will it work? Allyson found her passion first, in tough times, growing up fairly poor. The youngest of seven, her parents separated when she was still young. There were good times working summers in her grandparent’s food truck flipping hamburgers and selling sodas at the LA Fairgrounds. But mostly food was a struggle, food stamps, powdered milk and government cheese. Then, when she was 13, Allyson’s life changed forever. Living alone with her mom in Oregon, she decided to surprise her by cooking dinner. The only problem was there was no food. Undeterred, Allyson caught a fish, cleaned it and cooked it. She baked a loaf of bread from scratch. Her mom was blown away. It was one of the happiest moments of her childhood. At that moment, something sparked, a basic concept that would drive everything: You can make food taste so good that it can make someone happy. And there lies the secret of Billy Vanilly. Allyson started Billy Vanilly in 2007 for the purpose of making money. For the first time in her life she could not find a job as a chef, and she needed to earn a living. Every decision she made about the business, from the location, to equipment, to décor kept cost in mind. There was no bank loan. She didn’t need one because Allyson designed the business to make money from day one.
TK...Topeka's Business Magazine
This doesn’t just happen. It is not easy. It is not luck. It is planned. Allyson wrote her first business plan at age 17, an idea for a wholesale bakery. She knew her business would involve food. She knew how to sell a product or service and make money. But she lacked the mastery of her trade at that time to make an idea like Billy Vanilly possible, and she needed the confidence of real-world experience. What ensued next was an amazing career of diverse experiences that lead her from California to France to Kansas. All along the way she learned about food and how to run a business. Allyson estimates she held 60 jobs between completing her degree at San Francisco State in Hotel and Restaurant Management and starting Billy Vanilly. Allyson worked first as an extern with Wholefoods Store #7 in Palo Alto, Calif. She helped start the catering business for Wholefoods, delivering lunches to all those little startup companies (like Apple) popping up in Silicon Valley. At Wholefoods she learned the importance of taking care of employees, and discovered the power of having people who come to a job every day that they love. After Wholefoods, Allyson managed a dining club at Stanford University, and then took a position with Club Med Vacations as a bread baker, travelling the world working at various resorts. She ended up in south France, the baking epicenter, surrounded by talent and opportunity. While in France, Allyson was classically trained in the centuries old craft of baking bread and pastries. She learned
how to work hard, 16-hour days. And it was here that her first idea began to form – a classic French bakery in the United States. That idea brought her back to Kansas, where she became a partner in Boulangerie Phillipe, a classic French bakery opened in Prairie Village, Kan. The business worked but was challenging. Allyson would start her day at 2 a.m. to bake the pastries that were distributed to cafes across KC. The business made money, but the toll it took was terrific. The partnership broke up and the business was simply too much for one person. Allyson thought at the time that her dream of starting and owning a business was over. She needed a break. It was during this time that she met Bill, the man who would become her husband and the reason Allyson settled in Topeka (yeah). And it was Bill who asked her, “If you could do anything, what would it be?” Allyson answered, “A little cake shop.” But not just any cakes, the best cakes, using ingredients and techniques she had learned in France. It would be simple in operation. It would focus on making people happy every day. She would share her passion with her employees. And it would be started in Topeka. The rest, you might say, is history. There have been newspaper and magazine articles and an appearance on the Food Network. This fall Allyson and Bill will add their second store in Lawrence, and if things go well, they plan to add additional stores after that. It started with passion, a lifetime of preparing and 144 cupcakes a day. And one unbelievably smart entrepreneur who makes it look like a piece of cake (even when it is not).
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Rick LeJuerrne is the Director for the Washburn University Kansas Small Business Development Center
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5 [tk watch list]
TOP COMPANIES TO WORK FOR IN TOPEKA
[
For this issue, TK set out to find out who our readers thought were the best companies to work for in Topeka. The competition was stiff, but we narrowed the list down to the TOP 5 companies you said you would like to work for:
Bartlett and West Year Founded: 1951 Number of Employees: 326 Primary Product/Service: Bartlett & West provides engineering and technology solutions.
Managerial Perspective: “Bartlett & West is a great company because we are passionate about serving others. We live our purpose and values every day by striving to make Topeka and other communities better, through our
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daily work, financial support and volunteerism. Bartlett & West is employee owned and this promotes a unique attitude - an entrepreneurial attitude - throughout our organization. Some have said that we have a laid back intensity.” Keith Warta, President
Why Bartlett & West is a Top Company to Work For (Quotes from TK survey ) ∙ “It is a good organization with a stable financial situation, great community involvement philosophy, and interesting work.”
∙ “The company’s core values are lived every day.” ∙ “They believe in a work/life balance. They offer good pay and benefits, a flexible work environment, and they are still growing and evolving.” ∙ “The company is very family oriented. It is a large company with a small business atmosphere.” ∙ “They encourage everyone in the company to be innovative and they have developed a process to capture ideas for every employee.”
Hill’s Pet Nutrition Year founded: 1948 Number of employees: 2,700 Primary Product/Service: Hill’s Pet Nutrition produces high-quality, great-tasting pet foods including Prescription Diet® and Science Diet® brands. Hill's is headquartered in Topeka, Kansas and is one of the largest employers of veterinarians and nutritional scientists in the U.S. Managerial Perspective: “As the global leader in pet nutrition, Hill's remains committed to its mission to help enrich and lengthen the special relationships between people and their pets." Amy Thompson, Communications Specialist
continued on pg. 30
Take The First Step to Your Future! Scholarships available to those who qualify
785-273-7140 www.washburntech.edu
5724 SW Huntoon Street Topeka, Kansas 66604
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Why Hill’s is a Top Company to Work For (Quotes from TK survey ) ∙ “This is a company with a great reputation and opportunities for long-term careers.” ∙ “The company offers good benefits, employee-friendly environment and an interesting product.” ∙ “People still take care of their pets even during a depression, so the company is still growing.” ∙ “This organization appears to be progressive in its management approach.”
Tallgrass Surgical Center Year founded: 2002 Number of employees: 30 Primary Product/Service: Tallgrass Surgical Center was designed to reflect how surgeons would want to be treated as patients. The surgeons and staff at Tallgrass Surgical Center want patients to have the highest quality, most comfortable surgical experience possible. Surgical specialties include: Ophthalmology, General, Vascular, Bariatrics, Gynecology, Oral & Maxillofacial, Orthopedics, Pain Management, Plastics and Podiatry.
Managerial Perspective: “Tallgrass Surgical Center is a great place to work because of the ability to provide great patient care. The physician owners are supportive of the mission of “Surgical Excellence with Compassion” with every decision made. Mutual appreciation is shown between staff, Administration and the surgeons in daily interactions allowing us to work together effectively as a team. Employee efforts are recognized and rewarded and everyone has a great attitude about creating the best patient experience possible.” Nancy Henry, Administrator
Why Tallgrass Surgical Center is a Top Company to Work For (Quotes from TK survey ) ∙ “I enjoy watching the staff interacting with the patients from the moment they walk in the door until the time they are discharged.” ∙ “Every day I get to go to work, do what I love with people who feel the same way.” ∙ “It is an environment where patient care is first priority.” ∙ "…excellent benefits, flexibility, professional physician leaders.”
Security Benefit Year Founded: 1892 Number of Employees: 560 in Topeka Primary Product/Service: Security Benefit, a Guggenheim Partners Company, is a leading provider of retirement plan services throughout the nation, primarily in the education marketplace. Its se2 division
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is an award-winning and nationally recognized provider of administrative services for the insurance and financial services industry. Rydex|SGI, its asset management firm, offers institutional investors and financial intermediaries a broad spectrum of traditional and alternative investment strategies in separate accounts, mutual funds and ETFs.
and job titles and just let everyone be equal. Buy a kegorator. Never mention the words "employee handbook", "boondoggle" or "non-compete". NEVER take anything serious except: Do your best to give every client your very best effort every time. Seems to work. I don't know what boondoggle is either...” Greg Ready, Founder-Partner
Managerial Perspective: "We're delighted to be chosen
Why Gizmo is a Top Company to Work For
as one of TK Magazine's Top Five Companies to Work for in Topeka. Our associates truly are the heart and soul of Security Benefit and with the support of our owner, Guggenheim Partners, our future looks bright. We're proud that daily our associates exemplify our core values of treating each other with respect and dignity, striving for continuous quality improvement in everything we do, placing the needs of our customers first and supporting the communities in which we live and work. Since our founding close to 120 years ago, we have taken our responsibility as stewards of this great company seriously. We thank our associates for all they do to make Security Benefit a great place to work." Howard Fricke, President and Chief Executive Officer
(Quotes from TK survey ) ∙ “Gizmo has a creative and wacky work environment.” ∙ “I like Jeff Carson, small businesses and creative environments.” ∙ “Every day brings something new. It’s a fun place to work.”
Why Security Benefit is a Top Company to Work For (Quotes from TK survey ) ∙ “The company does great things for the community.” ∙ “It is a company with great core values that believes in giving back to the community. There are also a lot of opportunities for growth.” ∙ “Genuinely cares about employees and the community.”
Gizmo
Year Founded: 2004 Number of Employees: 8 Primary Product/Service: Gizmo is a full service video production company. People at Gizmo write, shoot, edit, animate, design, produce, direct, audio sweeten, DVD author, duplicate and create (breath) TV, Radio, Corporate, Web, Music and Training videos.
Managerial Perspective: “When we started Gizmo, my business partner, Jeff Carson, and I sat down and tried to write out a business plan that encompassed everything that would make a company successful. That didn't work, so we just winged it. Our philosophies are simple: Hire passionate people who are smarter than us. Forget about hierarchies
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We also asked our readers what they look for in an employer, and here is what they said:
What makes a company desirable to work for? "Having a boss that understands what is most important to
"Often,
the most important thing that a company can do is provide meaningful work to employees. We are all motivated to help others and being able to do it on a daily basis - and get paid for it - is great.
his/her employees and who fully supports his/her employees in their professional growth is really what makes a company not only desirable, but successful as well. When the employees are happy the boss will reap tremendous benefits.
"
"
"
A company with a commitment to the community. This means going beyond its own mission and making the community better for everyone.
"
What makes a boss great? "A great boss knows what you do and provides you with the tools you need to do your job. They will support you when you take calculated risks and protect you from those outside your department. They always praise in public and criticize in private. They lead by example.
"
"One who listens, allows employees to do their job
without micro-managing, is flexible, has realistic expectations and goals, and leads the company with solid business input and decision.
"Professional
but personable. Able and willing to objectively weigh decisions in the best interest of the company and its employees. The ability to stay in touch with what their employees are doing without requiring employees to constantly provide updates. A large degree of humility.
"
"
"A GREAT boss is a great listener,
mentor, advisor, sounding board, living example, volunteer, community advocate and a trusted expert in his field of work.
"
"A boss that lets you do your job but keeps an eye on things
and is there to provide suggestions as opportunities and issues arise. Letting the employee own the job they do. Once you own the job you will do everything to make it the best.
"
"A great boss understands what you can bring to the table and helps you shine in those areas. He/she helps you evolve within the company and guides you towards successes and growth. A great boss keeps you challenged, but also grounded.
"
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We are excited and pleased to be a part of the redevelopment of downtown Topeka, and we encourage other businesses to do the same!
900 S Kansas Avenue 785.273.9993 FAX 785.273.7221 www.gtrust.com
INVESTMENT MANAGEMENT ● FEE ONLY FINANCIAL PLANNING ● TRUSTS ● RETIREMENT
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Don’t wonder about which vision plan is right for your company...
Ask your eye doctor!
Eye doctors created Vision Care Direct. We are private practice optometrists who formed a statewide association to deliver affordable, high-quality eye care directly to our community. When your company offers a plan from us, you can be sure that their doctor will give them more than just a simple refractive exam and bare bones materials. Our plans give patients access to high quality eye-health care and allow us to do what we’ve been trained to do...care for our patients. We offer the most flexible vision plans on the market, including: Comprehensive exams Large network of highly trained eye doctors and labs Multiple plan options Voluntary plans with group rates Pre-tax contributions To learn more, contact:
Michael G. Eichten, CLU, ChFC
Peoples Benefit Group
The vision plan your eye doctor recommends
TM
FRYEALLEN, INC. 154 YEARS OLD IN “AGENCY YEARS.”
A celebrated and endearing history with a consistently updated repertoire of new tricks.
Advertising & Marketing Since 1989
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Phone - 785-271-8097 meichten@peoplesinsurance.com
RUST,
CORROSION
OR ABRASION,
BRING IT ON
back to
SCHOOL? by KAREN RIDDER
T
opeka offers working professionals diverse options for going back to school and many of them are taking advantage of the opportunity. Classes are flexible, night courses are tailored to the needs of full-time workers, and an increasing online curriculum is making education more accessible than ever before. While graduate level, associate’s and bachelor’s degree completion, certificate and certification programs can all be plausible ways to boost your career, how do you know if you should go back to school? TK talked to local recruiters and colleges to find out what education programs are available, what employers are looking for, and what kind of questions you should really consider before heading back to school.
Will more education really help my career? YES! The resounding answer from Topeka recruiters is that furthering your education will nearly always make your resume stronger. “Anytime you can pursue ongoing education you should,” Paul Bossert, VP of Premier Employment solutions, says. It comes down to differentiating yourself from the rest of the pack. When a company has one position
and 10 great resumes, the employer has to find something to differentiate one candidate from another. That something is often education.
How do I know if it is the right time? The work world is constantly changing. Employees should take a look at where their field is heading and make sure they are keeping up with the skills necessary to be employable. Skills that may have been sufficient for certain positions when you were last in school have probably changed. “A potential employee might have stable work history, but work has evolved. The skill set that was awesome 20 years ago may have become obsolete,” Kim Munoz with Manpower Topeka says. With downsizing and economic uncertainty, every company is looking for ways to be more efficient. One way is to increase the skills and responsibilities of many professional positions.
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Work experience should also play a factor in the timing for your return to school. Too little experience could be a detriment. “Don’t get the degree without the experience,” Bossert advises. “Continue to get the experience while you’re pursuing the master’s degree, especially an MBA.” Bossert also suggests keeping your day job while getting your degree because it’s harder for the people who quit a job to go to school to get back into the professional market. Those who stay on the job will also continue building important professional contacts to boost their career after graduation.
What is your motivation?
enriches the employee you are likely to be.
What degrees are hot? Even though unemployment remains high, some employers are still having a difficult time filling positions. They find applicants just don’t have the skills required to fill the job. “Overall, employers report that it’s harder to find candidates with the skills they are looking for,” Munoz says. Industrial/Technical Industrial, engineering and technical fields are all in high demand. A good example is the mechanical industrial engineers and technicians. Those are the people who design manufacturing equipment and keep it working. Locally, this is a big issue. Manufacturing machinery has become more complex requiring a greater skill set needed to maintain the machinery. Washburn Tech offers an Advanced Systems Technology program that local employers find beneficial. “People think manufacturing is declining but that’s really not true,” Jonathan Wimer, Washburn Tech’s coordinator of continuing education and marketing, says. Companies like Del Monte, Hill’s, Goodyear, Frito Lay, the new Bimbo Bakeries and the soon-to-be-operating Mars plant all have needs for people with these skills. Health Care
Steve Rottinghaus with Baker University says people go back to school for three basic reasons: to advance their career, start a new career or to have the satisfaction of finishing a degree. “We ask what you’re hoping to achieve,” Rottinghaus says. A talk with a potential college advisor can be one way to assess whether you are ready to return to school. If getting more money in your paycheck is your primary reason for returning to school, you may be disappointed. That paycheck does Higher education isn't for everybody, but if you look at data in in regards to come, but usually not degree completion, for people with a bachelor's or master's, lifelong earning right away. Once you get potential is higher than people without a degree. Tom Underwood your degree you may still Health care is another area in high demand. While it is have to start at the bottom and work your way up. Tom Una field that requires specific education for entrance, it can be derwood, the assistant dean for academic outreach at Washacquired on a wide variety of levels. At Bryan College, which burn University, describes it as more of a net return on your specializes in offering associate’s level degrees, the Medical investment over a period of time rather than an immediate Assistant degree is one of its most popular programs. Workreward. “Higher education isn’t for everybody, but if you ers with this degree can do many of the tasks a nurse can look at data in regards to degree completion, for people with do, and they are in demand in doctor’s offices, because they a bachelors or master’s, lifelong earning potential is higher are more cost efficient. Nursing as well as physical therapists than people without a degree,” Underwood says. and radiologists all continue to be in high demand. The opportunity for personal improvement is one of the Business strongest motivations for many professionals. Hilary PegueBusiness degrees are education staples because they can ro, director of the Topeka Education Center for Friends be used in a wide variety of fields. “A business degree may University, says going back to school opens doors profesbe general, but yet it’s an opportunity. A lot of different posisionally, but also helps people reach personal goals. “Some tions may fall under a business degree,” Ramirez says. Inforpeople have literally been working on a degree for 10 to 15 mation Technology, which underwent a downturn, appears years,” says Peguero. “It’s really exciting to support people in to be back in demand. Ramirez is finding computer science that process to help them achieve those goals.” Whether you and accounting to also be very place-able degrees, are training for a new career, or getting your MBA to en-
[
hance opportunities in your current job, further education
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volved in the community all can help increase your job opportunities. There are also short classes and certificate proTalk to the companies you are interested in working grams which offer continuing education that can enhance with and ask them what they think of different schools. a resume. Washburn offers several certificate programs. While the degree is the most important thing, you also need The most popular are the Lean Six Sigma, Leadership and to make sure the institution is respected. “If you’re going to Communication Courses. While these do not lead to an make that investment, make sure you get quality,” Ramirez academic degree, they do deliver added knowledge and says. “The whole point is for your personal growth and your personal growth for the students. career growth.” Call human resource professionals and ask Another option is finding a good job coach. A Networking, volunteering and just getting involved in the good HR recruiter will give you advice and practical information about where you are in your career. community all can help increase your job opportunities “We consider our staffing specialists job coaches,” Munoz says. “They aren’t just here to get you in and them what they think of certain programs. Research the out the door. We want to help them through their career.” positions you want in your career path. Talk to mentors in
How do I choose a school?
[
]
your field. Look up job outlooks and find out what kind of job opportunities are available before you decide. Recruiters say it does not it matter if you got your degree online or at night instead of in a traditional setting. Employers are not differentiating, and more schools are leaning towards flexible course offerings. However, even if they sound appealing, online classes are not for everyone. The accountability of a classroom setting is a benefit for many students. If time issues are your main concern, you may also consider programs at schools like Baker University or Friends University, which both have a Topeka campus. All of the degree completion programs are set up with the needs of working adults in mind. They generally meet one night a week for four hours, cover one subject at a time and work on a year-round schedule. A degree at one of these schools can be completed in the same amount of time, or less, than a full-time degree in a traditional setting. Washburn offers programs like the MBA or the Master of Social Work program in the evenings. Washburn Tech and Bryan College also have a growing number of programs offered in the evenings.
What other things would advance my career? Underwood says someone just looking for a quick way to get ahead in their career might want to consider some of the other options that can deliver similar outcomes to education. Networking, volunteering and just getting in-
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A job coach can help you evaluate where you are at in your career, and what you really want to do. Speaking a second language can also give you an edge on the competition. “[If you speak a second language] you’ve just put yourself on top of the list, because so many companies are international,” Ramirez says. “They have companies and business partners across the borders and having that secondary language as a minor of major is huge.” While Spanish is the number one request, companies also favor French, German and Chinese.
Is it worth it? Perhaps the most important thing to keep in mind when considering a return to school is; do you really want to do it? All of the programs require significant time and financial commitments. While schools work with local companies and aid in job placement, there is no guarantee of a new job when you graduate. But, it might just open a new door to you. “You may not know what they are when you’re going through this, but after you go through, different opportunities come up that may not have been there before,” Underwood says.
TK
hitting the
Books Why is she doing it?
When real estate hit the rocks for Jennifer Cavanaugh, she decided to go back to school to finish her degree. The mother of two was working full time, but hoping for some upward mobility. Every job she found that sounded interesting Jennifer Cavanaugh required a bachelor’s degree. Cavanaugh chose the BBA program at Baker University because it allowed her the flexibility she needed. Classes are one night a week from 6:00 p.m. to 10:00 p.m. The timing of classes allowed to her go to school full time without having to quit her job. While she considered online options, Cavanaugh said the classroom setting has been important for her success. “I’m a traditional learner. I like to take notes. I like having an instructor and that face to face communication,” she explains. Another benefit of her classes has been the interaction with other students. The cohort is divided into study teams for support. That has helped keep her on track, but also taught her important business skills as well. “In real estate I was a one man team. This is really helping me learn how to work within a business, to work with others and do it in a professional manner.”
Why is he doing it? Bryan Gustin has worked at Hallmark for more than 20 years. He says going back to school has been a good way to improve job opportunities within the company. Currently, he is working on an MBA at Friends University.
Gustin chose Friends for his MBA in part because he had a good experience there in the late 1990s when he finished his bachelor’s degree. He believes a strength of the program is the diversity. His current cohort group includes those working in private and public organizations, Bryan Gustin non-profits and government agencies. “It has provided great opportunity for discussing differences in cultures, policy, business processes as well as a host of other topics,” Gustin says. “This is what makes these types of adult programs so successful, learning from each other as well as through formalized instruction.” Hallmark has a tuition reimbursement program which helped provide incentive for Gustin’s return to student status. However, he says the primary reason for going back to school was personal, a desire to learn more about business and networking with other like-minded professionals. He also hopes to increase his odds of being able to climb the corporate ladder at Hallmark. “Of course, as the old saying goes, there are no guarantees in life, however I remain confident in my own abilities to lead with integrity, to continually drive for excellence in all that I do,” Gustin says.
Where can you go? Washburn University: www.washburn.edu Baker University: www.bakeru.edu Friends University: www.friends.edu Bryan College: www.bryancolleges.edu Washburn Tech: www.washburntech.edu Wichita Technical Institute: www.wti.edu
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WORK internships B
by Nicole Stejskal & Lisa Loewen
uilding mutually beneficial relationships in That intern was Nicole Stejskal, a Washburn Universithe business world is essential to success. ty student who was involved with the Leadership Institute One of the most basic, but often overlooked at Washburn. “I wanted the opportunity to working relationships is that of the employergain real work experience and build my intern. Employers can give interns valuable work experiportfolio,” Stejskal said. “I had several opence and teach them aspects of business that they will never portunities, but the one with E2 seemed learn in school. to be the Interns bring best fit.” enthusiasm, Although she youth, new appreciated that ideas and a dethis internship sire to learn to was paid, she the table, so says she would why do so many have taken it companies not anyway, just for utilize them? the experience One of the she knew she biggest conwould gain. cerns businesses This emhave with offerpl oye r- i nte r n ing internship relationship was positions is that such a success, they will have that the internTara Dimick and Nicole Stejskal work on a project for E2 Communications to “babysit” the ship turned into individual, or that a full-time job for Nicole. So, internships do work, if you it will be more work than it’s worth. Another reason is that take steps to make them a success. many businesses assume they are too small to need an intern. One of the most significant aspects that coordinators Tara Dimick, owner of E2 Communications, and pubemphasize in the internship process is the importance of lisher of TK, has been putting interns to work even before making the experience beneficial for both parties involved. she had office space to accommodate them. She knew she “Interns are not just a free source of labor,” David Solwas too busy to get everything done on her own, but she lars, dean of the Washburn University School of Business, wasn’t ready to hire someone full time. So, when the opsaid. “In fact, most students won’t give up their side jobs portunity to bring on an intern presented itself, she jumped that pay money for an internship unless the business offers at the chance. “I knew that I needed someone interested in something valuable to them. Create a broad learning expemedia and design and Jeff Mott with Washburn found me rience for the student. Don’t just have them answering the that person,” Dimick said. phone.”
It’s not all about you
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Jeff Mott, director of the Washburn University Leadership Institute, looks for businesses that are willing to have interns for more reasons than just their own good. “The partners that have been most successful are the ones that want to be invested in the learning process of the student versus [the intern] just being a resource for them,” Mott said. “The businesses that aren’t invested in that process are going to take the shortest path to the end result instead of recognizing that sometimes a little bit longer path is going to be a better learning experience for the student.”
Create a relationship with the intern
The importance of building relationships in the business industry is typically a top priority for business owners. However, it is also important for owners to emphasize relationships within the business, especially with student interns. Maria Stover, associate professor in the Washburn University Mass Media Department, strongly believes in the idea of mentoring and acknowledges that some of the best employers are ones who understand the nature of internship relationships and become mentors for the students.
“It’s not easy to be a mentor – you have to have patience and be willing to spend some time with the students,” Stover said. “For many of these students, it’s their first real
world experience, and it can be scary for them. A good employer and good mentor would recognize that and help support them during the process.”
Make it real
Interns want to get as much as they can out of their work experience, so don’t have them fetch coffee and make copies. Make the work real. Make it count. Make interns accountable for something and give them ownership. If you do this, you empower them to bring their best work to the table, or you let them fail. That is one of the best life lessons you can give. “When Tara gives me projects I have ownership of them,” Nicole said. “I have the liberty to develop my own ideas and the creative freedom to express them.” That empowerment has resulted in some concepts, ideas and designs that Tara might never have considered.
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Develop community sustainability
If you’re looking for the best way to keep your business going for years to come, invest in developing the next generation. Maria Stover, associate professor in the Washburn University Mass Media Department, believes businesses can’t go wrong in trying to keep the caliber of students that Washburn produces within city limits.
“I think employers can get young professionals from Washburn who are eager to work hard, and it enriches the community when internships turn into jobs that allow students to network and develop their careers,” Stover said. Stejskal agrees. “When you are in school, you worry about whether you will have a job when you graduate,” Nicole said. “It is nice knowing I already have one.”
Learn from the future
The ever-changing landscape of business, combined with the onslaught of new technology can hinder business growth and evolution. Who is on the forefront of these changes? Sollars considers student interns to be one of the best resources available for a business to keep up with the pace. “Typically, a 22-year-old thinks differently than older generations and can give a company insight into the future,” Sollars said. “Today, it’s also not uncommon for someone who’s 25 or 26 to have worked for two or three employers. Often, young people have a good feel for the market and can be great resources for businesses.” “Having Nicole at the table has brought a diverse, energetic and youthful perspective that our company needs to continue to grow,” said Tara. Bringing one of these brilliant, young minds into your business, and giving them the tools to implement their ideas, may be the best decision you ever made.
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Monday, October 17 11:30 a.m. - 1 p.m. Ramada Convention Center Don’t miss out on this special event! Individual tickets are only $35! Purchase your tickets online at www.crcnet.org or call 785-233-1365
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{SCORE} by Cindy Rose & Lisa Loewen
From left to right, Standing: Ray Beers, Bill Bunten, Steve Bogart, Forrest Thurber. Seated: Charles Kennedy, Bill Ervin, Herm Simon, Larry Wilson
SCORE—Counselors to America's Small Business
SCORE Offers Advice
With its army of experienced business professionals, the Service Corps of Retired Executives chapter in Topeka educates small business owners who are just starting to get their businesses off the ground and helps entrepreneurs stay in business. SCORE counselors guide businesses through the financial, organizational and marketing process. These counselors and mentors who have been successful in their own businesses lend their time and expertise, free of charge, for whatever stage a business is in, even if it is still in the idea stage. SCORE volunteers have the experience to address a variety of different issues and specific types of businesses. Bill Bunten, Topeka’s SCORE chapter president, says that if a SCORE counselor doesn’t have the specific expertise necessary to meet a client’s needs, SCORE will find that experience by going to other resources—people in Topeka. “Our volunteers know the Topeka business community and its people,” Bunten says. “We will find that Topekan who can meet the client’s needs.” The acronym SCORE stands for Service Corps of Retired Executives. However, you don’t have to be retired to volunteer. Bunten says the organization is always looking for younger recruits because there is a great need for young, tech-savvy, experienced and successful business owners.
Herm Simon, Topeka's SCORE Chapter chairman, enjoys mentoring clients. “I often tell people SCORE stands for Some Crazy Old Rascals Excited about business,” Simon says. “While we are not all retired, many of us are still excited about business and happy to pass on to present businesses the experiences and lessons we have learned in the real world. There really is a school of hard knocks and we would like to spare you some of those lessons.” Simon says that if you want to start a new business, you need to first answer some questions: 1. Am I qualified? 2. Am I fit for what I want to do? 3. What can I offer Topeka that’s different? 4. Who is my competition and what can I do better or more? 5. Do I have the talent to do it? In Simon’s opinion, SCORE has had a fundamental impact on the community because he has watched people start out modestly and then become a big business. “I like to think I was a part of that.” Herm Simon graduated from Bucknell University with a BS in Chemical Engineering. He then began working for General Foods, where later, he obtained the patents for freeze drying coffee. His career spanned 44 years, at the end of which he was the plant manager for two Quaker Oats’ plants in Topeka where he experienced all aspects of manufacturing.
SCORE Offers Expertise Bill Bunten, Topeka SCORE immediate past chairman, has 30 years of experience as a commercial bank manager. His expertise is in management, marketing, financial, credit, business planning, presentation, and commercial, consumer, and real estate lending. He was the director, officer and/or trustee in almost 50 corporations both for profit and non-profit. Bunten’s extensive education includes a degree in economics and finance, a law degree, and an MBA in management and finance. He lectures on banking and continuing legal education courses.
SCORE and You If you are looking for some business advice from professionals who have been in your shoes, a SCORE counselor would be happy to meet with you. Or, if you would like to lend your own expertise to help other business professionals, you can become a SCORE volunteer yourself. Topeka SCORE can be reached at (785) 234-3049 and has offices in the Greater Topeka Chamber of Commerce at 120 SE 6th St., Ste. #110. Reach them by email at scoretopeka@topekachamber.org or visit www.topeka. scorechapter.org.
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[extra, extra!]
The Topeka Zoo Presents Zoobilee 2011 “Where the Wild Things Are” is the theme for this year’s Zoobilee fundraiser, Saturday Oct. 1 from 5 p.m. to 10 p.m. Guests will experience adventure at every turn with various animal encounters including Soccer with Sunda, Painting with Tembo and Melon Munchie Madness with the zoo’s hippos Mara and Vision. Restaurants and
caterers will be on hand serving food and beverages at Grazing Stations and Watering Holes. This year’s music will be provided by The Exceptions. Tickets to the 2011 Zoobilee are $75 and can be purchased online at www.topekazoobilee.com or at the Zoo’s Leopard Spot Gift Shop.
Riverside Marketing and Promotions Hires Director
Riverside Marketing and Promo-
tions LLC has hired Meg Guindon as the company’s new Director of Marketing. Meg is a 2010 Washburn graduate with a B.A. in marketing. She will be working with new and existing businesses on marketing and strategic planning.
Washburn University Board of Regents Names Officers Westar Energy Jim Klausman, of Topeka, was named chairman of the Washburn University Board of Regents, effective July 1. Serving as vice chairwoman will be Blanche C. Parks, of Topeka. Klausman is the president and CEO of Midwest Health, Inc. in Topeka. Klausman is also a member of the Topeka Sales and Marketing Executives, is a past president of the Kansas Health Care Association and a past chairman of the Greater Topeka Chamber of Commerce. He serves on the board of St. Francis Hospital and the advisory board of US Bank, both in Topeka. Parks has served two one-year terms as board chairwoman and three oneyear terms as vice chairwoman. She is employed by the State Department on Aging. Klausman and Parks will serve as board officers for one year.
Opens New Training Facility Westar Energy recently opened
the William E. Brown Professional Development Center in North Topeka. This training center has classrooms and equipment to train field employees, power plant personnel and Jim Klausman
can practice techniques and safety skills inside several training bays and power plant professionals can hone their skills on pumps, valves, electrical switches and other equipment. Westar also hopes to use the facility to host career nights for high school students interested in pursuing skilled trades such as those prevalent at the company. Blanche Parks
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other skilled craft positions. Linemen
{
{
AND NOW, YOU HAVE THE MOMENT
ALL BEEN
WAITING FOR
The 2011 Topeka 20-Under-40 honorees are:
AMY MARTENS < BC/BS OF KANSAS ANGEL ROMERO < WASHBURN LAW SCHOOL BEN TENPENNY < CAPITAL CITY BANK BRIE ENGLKEN < JONES HUYETT PARTNERS CHRIS SCHULTZ < SCHULTZ MANAGEMENT DAN SCHULTZ < PREMIER EMPLOYMENT SOLUTIONS DREW SWITZER < WIBW CHANNELS GREG GATHERS < CUSTOM TREE CARE JENNIFER KIRMSE < EDUCATIONAL CREDIT UNION JESYCA RODENBERG < KACAP JOHN ARY < ROBOT MONSTER CREATIVE JUSTIN MARABLE < ARTIST KATHLEEN WILLIAMS < CLAYTON FINANCIAL SERVICES KATIE MCCOLLOM < BIG BROTHERS BIG SISTERS MARIBEL FLOREZ < SECURITY BENEFIT MIRANDA CARMONA < GOODELL STRATTON EDMONDS & PALMER NATHAN MCALISTER < ROYAL VALLEY MIDDLE SCHOOL PILAR MEJIA < TOPEKA PUBLIC SCHOOLS REBECCA HUMMER < SHAWNEE HEIGHTS ELEMENTARY SARAH CARKHUFF-FIZELL < POST ROCK PR Come hang with Topeka’s coolest young pros! November 17, Capitol Plaza Hotel
For tickets contact Jill Garrard, jill.garrard@scouting.org
facebook.com/20under40
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[extra, extra!] 2011 Kansas Family Physician of the Year
Westar Energy Promotes Officers On Aug. 1, Mark Ruelle assumed the position of president and chief executive officer of Westar. Tony Somma became senior vice president and chief financial officer, and Greg Greenwood became senior vice president of strategy.
Topeka Collegiate Teacher Named Kansas Engineers’ Outstanding Teacher of the Year
Robert Jacoby II Robert Jacoby, II, M.D., FAAFP, Cotton-O’Neil Clinic family medicine and obstetric physician, has received the 2011 Kansas Family Physician of the Year award. Dr. Jacoby, a Topeka native and graduate of Topeka West High School, received his medical degree at Johns Hopkins University, Baltimore, in 1972. He completed his family medicine residency at the University of Kansas, Kansas City, in 1974. He returned to Topeka in 1975 to begin his own practice. In 1990, Dr. Jacoby and his group joined an internal medicine physician group in Topeka which later became CottonO’Neil Clinic.
Phyllis Hoyt receives award Middle School Mathematics Teacher Phyllis Hoyt has been named the Kansas Society of Professional Engineers 2011 Outstanding Middle School Teacher of the Year. Mrs. Hoyt was recognized for her contribution to the field of engineering through her
involvement in the MATHCOUNTS program. The students who are involved with MATHCOUNTS, called Mathletes, meet with her during their elective class once a week and before school two days a week.
Door to Door Organics Brings Good Food to Topeka Door to Door Organics began delivering organic produce and other local products to Topeka homes, schools and businesses in July. The company works with local farms to offer organic food that is reasonably priced and locally grown. For more information, visit www.kc.doortodoororganics.com.
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Music for Northeast Kansas
Oct. 1
Czech Mates
Oct. 29
The 5th!
Dec. 7
Capitol Federal Holiday Concert
Jan. 14
Fiesta!
Feb. 11
Mozart & More
Mar. 10
Cinema Classics
Apr. 14
Fabulous Finale
for tickets call
785-232-2032 www.topekasymphony.org
John Wesley Strickler, PhD
ne
w
sa seaso ve n su 50 bscri % bers
Music Director and Conductor
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[extra, extra!] MB Piland adds Account Coordinator
Katherine Leslie
MB Piland Advertising + Marketing expands its strategic team with the addition of Katherine Leslie as Account Coordinator. Leslie graduated from The University of Kansas School of Journalism in May. Also an accomplished artist, the University of Kansas made a purchase award of one of Leslie’s works.
Mr. Goodcents Subs and Pastas Launches Online Ordering Mr. Goodcents has partnered with ONOSYS to launch online ordering. The online ordering system integrates into the company’s point-of-sale system and configures order quote times and delivery zones. Customers can customize each menu item and order 24 hours a day using a credit card, specifying future pickup or delivery times.
Small Businesses Honored With Annual Awards
Four local businesses were recognized as winners in their category at the 2011 Small Businesses Awards presented annually by the Greater Topeka Chamber of Commerce, GO Topeka Economic Partnership.
The 2011 winners were:
Emerging Entrepreneur of Distinction: T.R.E.A.L. Fashions, Terry W. Dudley II, chief executive officer Non-profit Award of Distinction: ERC Resource & Referral, Reva Wywadis, chief executive officer Minority and Women Business of Distinction: JQ Historic Properties, Barbara Quaney, president Capital City Business of Distinction: L & J Building Maintenance, Lonnie J. Williams, owner
Social Media Strategies for Success: What Works and Why You Should Be Doing It Date: Thursday, October 27th 2011 Time: Registration 9:30 AM Event: 10:00AM – 1:00PM Hosted by: Chef Alli Location: Hy-Vee (2nd Floor in the Club Room) 2951 SW Wanamaker Road | Topeka Description: Chef Alli in conjunction with the Washburn University Small Business Development Center will be hosting a social media-marketing event that provides information to small business owners with tips, tools, strategies, and techniques for growing your business. The seminar will include a panel of business representatives presenting their best practices and explaining how they are currently using social media to successfully advance their business. Cost: $49.00 Lunch is included. Pre-registration is required. Numbers are limited
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Local Business Earns Kansas a Silver Shovel Award
The Allen Foods/Bimbo Bakeries USA project in south Topeka earned Kansas a Silver Shovel Award in the “states with populations of fewer than 4 million” category from Area Development magazine. This is the fifth time Kansas has received a Silver Shovel Award, being previously recognized in 2006-2008 and 2010.
More Beer Is Good!
The Blind Tiger Brewery & Restaurant announces plans to expand its brewing system by adding two new fermenting tanks which will add 50 percent to its brewing capacity. In 2010 the Blind Tiger Brewery brewed and sold 1,201 barrels or approximately 300,000 glasses of beer. With these two new tanks annual production is expected to rise to around 1,800 barrels per year, allowing The Blind Tiger to produce 450,000 glasses of local beer each year.
Fast Forward Wins YP Summit Bid Fast Forward, a program of the Topeka Chamber of Commerce, will host the state-wide Young Professionals Summit on April 5, 2012. This full-day event will provide breakout sessions for participants and a luncheon with a keynote speaker that will be open to the public.
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Life of a
building The Gordon Building
by Deb Goodrich-bisel photos by RACHEL LOCK and provided by GTRUST
Kansas Governor Samuel Crawford was a man of action. Mike Fox lights up like a Christmas tree, a kid in a candy store, the Vegas strip, just pick a simile. Mike lights up when he talks about taking a building that is past its prime, boarded up or blocked up, and restoring it to new glory. In the case of the Gordon Building at 9th and Kansas, his partners, Darryl Craft and Mike Wilson, light up too. Many Topekans recall Karlan’s Furniture – dining tables and desks from that establishment still occupy homes in northeast Kansas. A lot of Topekans, however, do not recall windows in the upper floors of Karlan’s Furniture since they were blown out in the 1966 tornado. Cinderblocks took their place on the building’s façade like pockmarks on a pretty girl’s face. Thanks to this talented and resourceful trio, that pretty girl is all fixed up and ready to take her rightful
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place again as the belle of Kansas Avenue.
The Copeland Hotel A native of New York State, J. C. Gordon was by most accounts, a natural host. After arriving in Kansas Territory in 1854 he spent a decade trying his hand at the retail trade and then farming. Finally, he remodeled a small store near 4th and Kansas, turning it into a 15-room hotel which he called, appropriately enough, “The Gordon House.” He somehow morphed this structure into one with 95 rooms, the finest hotel in the city. He sold that property and by 1882 was working on the 100-room Copeland Hotel on the prime piece of property at 9th and Kansas near the state capitol. “The Copeland is one of the best hostelries in the West,” wrote a journalist of the day, “and is now
headquarters for all State political and other gatherings. The fame of the old ‘Gordon’ under management of Mr. Gordon followed him here and the house has enjoyed a splendid patronage and reputation from its opening day.”
Until destroyed by fire in 1909, the Copeland Hotel on the southeast corner of 9th and Kansas stood as the 900 block’s grandest structure, truly an Avenue landmark. --Douglass Wallace The journalist wrote not only of the fine accommodations, “the highest standard of comfort and elegance,” and reasonable rates ($2.50 to $3 per day), but of the hospitality of the host: “Every care and attention is shown to guests,” wrote the reporter. “The urbanity and courtesy of Mr. Gordon and his clerks are very favorably commented on.”
Rising From the Ashes When the Copeland Hotel had
burned in 1909, the ruins had stood for nearly a year. Gordon was getting on in years. He agonized over the future of the 900 Block. Then, in 1910, he hired architect Frank Squires to design his new fireproof building. Yards of concrete replaced the oldfashioned wooden hotel. The concrete building is so solid that it was hailed as a shelter in case of nuclear attack during the Cold War.
Karlan’s Furniture After the Karlans purchased the property in 1914, Gordon maintained an apartment there and died peacefully there a few years later. Charles A. Karlan was said to have been “full of vigor and alive with ideas for the development of Topeka.” Karlan’s Furniture occupied the Gordon Building until 1989, when the
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founder’s grandson, Chuck Karlan, decided it was time to close. Its passing was a sad one for Topekans. For so many Kansans, the Gordon Building will always be known as “Karlan’s.”
Inspirational Leadership Karlan was a first-generation German American from Detroit, Michigan. He came to Topeka in 1905 with the skills of a furniture maker and set up shop. His 1946 obituary spoke to his dynamic business and personality: His store [was] a model for progressive furniture display and sales in the Midwest for many years; his long and active career as a business executive and civic leader are a model for his associates up and down Kansas Avenue. . . .[He] left behind him a city and a type of merchandising better for his leadership and inspiration. Those words are also true of Mike
Wilson, Darryl Craft, and Mike Fox. They had the vision and energy, and were willing to assume the risk, to transform this corner of downtown into the jewel it was intended to be. With the GTRUST offices anchoring the building, and tenants Federico Consulting, Certus (an architectural and engineering firm), and Hickham Public Affairs, a strong business presence has been established. The 32,000 square-foot building still has room to lease and the $3.2 million spent to rehab the structure has translated into a very desirable space. The building is on the National Register of Historic Places not only because of its architecture, but also
Mike Wilson, Mike Fox and Darryl Craft because of its central role in Topeka’s business community.
Making the Dream a Reality Mike Wilson would stroll along Kansas Avenue with his wife and, with the eye of an architect, would note the turn-of-the-century Classical Revival architecture of the old Karlan Furniture Store, the terra-cotta, the details not found on most new structures. He often commented how something should be done with the
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building. He was thrilled to be a part of that something. Besides replacing the windows, he removed the old metal canopy and the old paint. The terra-cotta trim Gordon was so proud of was repaired; a new, accessible entry was built. A canopy and outdoor patio area were added to the east. On the inside, well, just imagine updating the electrical, heating, air conditioning and plumbing for a nearly solid concrete structure erected in 1910. The good news was that much of the building boasted an open floor plan that was easily adapted to suit the tenant and most of the necessary pipes and ductwork could be run through the hallways above a dropped ceiling. That proved a much easier and more aesthetically pleasing solution than going through concrete.
Reviving History Thanks to these partners, that role will continue for decades to come. Mike Fox loves and invests in downtown with the same enthusiasm as the first pioneers. Always looking to the next project, his company has purchased old warehouses at 1st and Kansas.
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“People are bailing on some of these old buildings,” he said. “If I don’t buy them, they’ll be torn down.” He notes the facades, the historic details, the solid construction -- all attributes worth saving. But he is a practical businessman and knows these remodels have to be viable financially. These three partners, like the pioneers before them, are linking their futures with the health of Downtown Topeka.
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Deb Goodrich-Bisel
Author and historian, masondixonwildwest.blogspot.com
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[stepping up to leadership]
Connecting, Communicating & Collaborating Building Relationships One of the things that most influences a follower or employee’s desire to show up for work, do a good job and feel a part of the organization is their relationship with their boss. This influence is actually a two-way street between leader and follower as they cultivate a working relationship. The pathway to building a healthy mutual relationship involves authentically connecting, effectively communicating and successfully collaborating with one another.
Connecting
Rich Drinon, M.A. Drinon & Associates, President He has 25 years experience as an executive communication speaker, trainer, coach and facilitator. For more information www.drinonandassociates.com
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How to connect with others – in order to better communicate and collaborate – is a subject all its own. There are many elements that impact one’s success at connecting with others including the ability to recognize and relate to behavioral styles, build rapport and practice effective human relations skills. Many organizations use behavioral type assessment tools and training to help employees understand their
TK...Topeka's Business Magazine
own, and each other’s, styles. These tools can teach employees something about another person’s tendencies and how to relate more effectively with that individual. Like learning a new language in preparation for visiting a foreign country, a person’s experience with another can be more productive and rewarding when able to speak his or her language. In addition, the ability to build rapport with others by finding areas of common ground can provide a strong link between leader and follower. That common ground can include places one’s visited, people each one knows or things both people do. People are generally more comfortable with those with whom they have things in common. Also, the willingness to show an interest in others and be a good listener is straight out of Dale Carnegie’s classic “How to Win Friends & Influence People.” The idea of practicing effective human relations skills is just as relevant today as when Carnegie wrote his book almost a century ago. Studies on younger Generation Y
[stepping up to leadership] workers show they prefer a boss who will show a personal interest in them. Whether one wants to lead, coach or mentor, discovering people’s behavioral style, building rapport and practicing good human relations skills are great way to connect with others. Upcoming issues will more closely examine this ability.
Communicating Communication is a BIG subject that can be likened to a Rubik’s’ Cube. The cube has multiple sides and colors which, although visible, are practically impossible for most to align. Like the cube, communication is made up of multiple ingredients which can be difficult to synchronize for maximum exchange of information between leaders and followers. A few of these ingredients are: sending a matched rather than mixed message; conveying important information such as expectations, praise, correction and consequences; or practicing damage control. Unlike the Rubik’s puzzle, one can’t always see the many sides or the true colors of those with whom they’re dealing. So, communication also means constantly work-
ing on this complex puzzle. In upcoming editions of TK Magazine this column will discuss ways to resolve the people puzzle through effective communication.
Collaborating This is a day and age of “we” rather than “me” -- the team over the individual. This complex, global, high-tech workplace makes it more difficult for individuals to succeed on their own, and more likely that those with complimentary skills who willingly and enthusiastically collaborate as a team will achieve greater success. Being persuasive, rather than coercive or manipulative, is a vital skill for leaders who want to inspire a shared vision and instigate teamwork. Facilitating decision making, overcoming resistance to new initiatives and successfully promoting change are also abilities that help enhance collaborative efforts. Future articles will maintain a focus on how to communicate towards improved collaboration.
TK
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[from the professor] the economics of economic development
INCENTIVES
CLASS IS NOW IN SESSION TK Visiting Professor:
Paul Byrne, Ph.D
Assistant Professor of Economics of Washburn University School of Business
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n June 29 Mars Chocolate Company unveiled plans for a $250 million manufacturing facility in Topeka. As is typical with such investments many state and local governments competed to attract the Mars facility to their jurisdictions using economic development incentives. By choosing Topeka, Mars received a $9.1 million incentive package which included advantageously located land, tax abatements, cash incentives for jobs created and various infrastructure improvements. These types of incentives are prevalent throughout the country and most economic development professionals view them as a necessity for maintaining a strong local economy.
Over the last nine years approximately 28 businesses, including Goodyear, Frito-Lay, The Home Depot and Allen Foods, have received similar incentives resulting in almost 7,000 new or retained jobs and over $1 billion in capital investments. While this represents a significant number of jobs and economic activity,
TK...Topeka's Business Magazine
people often question why only a select number of businesses receive such benefits from local governments. After all, according to the US Bureau of Labor Statistics there were 4,663 private establishments in Shawnee County in 2010, which employed more than 70,000 workers and paid out $2.7 billion in wages. What are some of the economic forces resulting in local officials focusing on these businesses and what issues influence the effectiveness of the incentives?
It’s All About the Taxes Businesses take into account numerous factors when making location decisions: • local labor market conditions • transportation costs • retail demand • infrastructure • taxes All else equal, businesses prefer locations with lower tax costs. Economic development incentives fall under the category of tax competition. Jurisdictions can engage in tax competition through the setting of tax rates that are uniform for all
businesses or they can engage in tax discrimination, which is the practice of setting different tax rates for different firms. Economic development incentives are ultimately a form of tax discrimination, as the local jurisdictions set a lower net tax rate for businesses receiving the incentives.
Why Lower Taxes for Just a Handful of Businesses? For businesses catering to local spending, like retail stores, restaurants and personal services, locating within a particular taxing jurisdiction is more of a necessity as customers require them to locate nearby. As such, these businesses tend to be less sensitive to taxes rates. On the other hand, exporting industries, whose goods and services are ultimately consumed over a wider geographical area, can easily locate in a number of taxing jurisdictions without impacting their ability to conduct business. As such, these businesses tend to be more sensitive to differences in tax rates. The argument made by supporters of giving incentives to exporting Costs businesses is that if they were required to pay the same tax rate as other businesses the exporting Labor businesses would locate in another Transportation jurisdiction. Proponents further Capital argue that even when businesses Utilities receiving the incentives pay little Local Taxes net taxes, their presence creates a (without incentives) net gain for the local economy as Other Costs they make purchases from local Total Costs suppliers and pay wages to local workers.
would not occur “but-for” the incentive being offered. The “but-for” provision holding true is important in attributing the positive impact a business has on the local economy to the economic development incentive it receives. Tables 1 and 2 illustrate scenarios where a hypothetical manufacturer is considering Topeka and two alternate locations for a new facility. The manufacturer will choose the most cost effective location. In Table 1 Topeka is the most cost effective location by a large margin. In this scenario, even if Lincoln and Little Rock were to offer a full abatement of taxes, Topeka would still be the most cost effective location without offering any incentive package. Although this firm’s decision to locate in Topeka would have a significant impact on the local economy that impact cannot be attributed to the incentive, since the firm would locate here with or without the incentive package.
continued on pg. 64
Table 1: Costs for a Hypothetical Manufacturing Firm in Which Incentives Do Not Influence Location Decision
Assessing the Impact of Economic Development Incentives Two important issues influence the assessment of the impact of economic development incentives: The “but-for” provision is a legal requirement authorizing economic development incentives stating that the incentive can only be offered if the supported economic activity
Costs for Factory in Topeka, KS
Costs for Factory in Lincoln, NE
Costs for Factory in Little Rock, AR
$18
$20
$23
$10
$13
$13
$5
$5
$5
$1
$1.50
$0.5
$1.50
$1
$3
$30
$30
$30
$65.50
$70.50
$74.50
(in millions)
(in millions)
(in millions)
Table 2: Costs for a Hypothetical Manufacturing Firm in Which Incentives Influence Location Decision Costs
Costs for Factory in Topeka, KS
Costs for Factory in Lincoln, NE
Costs for Factory in Little Rock, AR
Labor
$18
$18
$17
Transportation
$10
$10
$11
Capital
$5
$5
$5
Utilities
$1
$1.50
$1
Local Taxes
$1.50
$1
$2
Other Costs
$30
$30
$30
Total Costs
$65.50
$65.50
$66
(in millions)
(without incentives)
(in millions)
(in millions)
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Table 2 illustrates a contrasting scenario where costs are similar in all three locations. In this case even though local taxes make up a small portion of the total costs, the similarity of the locations results in economic development incentives wielding a big influence on the location decision. While businesses seeking incentives are well aware of how their costs vary at each location, those responsible for offering the incentives are not, making it difficult to assess whether economic development incentives are truly necessary to attract the businesses receiving them.
The goal of economic development practitioners is to develop enough knowledge of the comparative costs in competing jurisdictions to offer just enough of an incentive to make their jurisdiction preferred. . The shifting of economic activity is another important caveat for assessing the impact of economic development incentives and for explaining why governments tend to award economic development incentives to exporting businesses. Whereas a business
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catering to local spending may be unwilling to locate in Topeka without an economic development incentive, the economic activity drawn into these businesses are more likely to come at the expense of existing local businesses. For example, if Costco Wholesale Corp. opens a retail store in Topeka because of an economic development incentive, its economic impact on the local economy will be minimal even if the “but-for” provision holds. Although Costco would hire a number of workers and make purchases from local suppliers, lower economic activity at Sam’s Club, Target and other local grocery stores and retailers would offset most of the economic activity occurring at Costco. This is not to say that local consumers do not benefit from having a diversity of goods from many businesses. This simply implies that it would be inaccurate to attribute the jobs and sales occurring within the business to that particular firm, as they would occur in the local economy with or without one specific business’ presence.
TK...Topeka's Business Magazine
No “Cookie Cutter” Deals While proponents view economic development incentives as necessary for a vibrant local economy and others are skeptical of their effectiveness, a great deal hinges on the specific conditions relevant to the businesses receiving the incentives. As the public and locally elected officials ultimately dictate the use of economic development incentives, hopefully the elucidation of these issues help Topekans make such decisions.
TK
C AIR P ARAVEL L ATIN S CHOOL 635 SW Clay St. • Topeka, KS 66606
Accepting applications for select grades. Topeka’s only K-12 liberal arts school offering a tradition of academic excellence and family values
Over 30 years of Classical Christian Education 785-232-3878 • www.cpls.org
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[winning rules] keeping up with
social media by KEVIN DOEL
photo by Rachel Lock
Kevin Doel is president of Talon Communications Group, a Topekabased company specializing in public relations, social media and marketing communications.
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hen it comes to using social media for your business, everything has its place. Set up originally as a place for college students to share their lives with each other, Facebook has made great strides in becoming a great networking and marketing tool for business. Facebook “Pages” enable you to get people to follow your business and engage them in dialogue on the many fascinating wonders your business offers. Facebook Ads let you target, very specifically, the kind of customer you want to reach. LinkedIn, which I’ll get to in a bit, now does the same. For many, Twitter has become part of their routine where they log onto it every single day. If your tweets are useful, engaging, and creatively awesome, you can develop a substantial following as people “retweet” your tweets. It also opens up channels for a dialogue in which you hear from your customers and can respond quickly to problems or needs. I just tweeted my electrician the other day – but he never responded so I’m moving on to the next guy. If you’re going to be a cool business on Twitter, you need to stay engaged! LinkedIn is where I prefer to network professionally, and I have my WinningRules blog connected to it so that anyone following me on LinkedIn can easily see my thoughts on any given day. I've joined a number of business groups on LinkedIn and have made some good connections there. LinkedIn is now the second largest social network. I recently received an email from them thanking me for being among the first 100,000 users. Now there are over 100 million users worldwide. Unlike the other social networks,
TK...Topeka's Business Magazine
LinkedIn focuses on your career and business connections. Your profile is your resume and you begin by connecting with people you work with, or have worked with in the past. Like the game, “How Many Degrees Are You From Kevin Bacon?”, LinkedIn shows you how many “links” you are from people you might want to connect with. If you want to do business with a consultant, and you have a mutual LinkedIn connection, you might ask for an introduction by the person that you both happen to know. For business owners and professionals, LinkedIn is a great social network for finding and hiring employees, promoting your business to potential customers, and helping others make connections that could further their businesses or careers. Your LinkedIn updates keep your networks abreast on what you are doing. Your updates afford you the opportunity to share your own expertise by posting links to online resources that your connections will find useful, and to ask questions of your network that can yield invaluable intelligence. You can also create a business profile on LinkedIn, providing a way for people to learn more about your business. Be sure your employees link to the company page on LinkedIn, and that your services are prominently displayed. As with any other aspect of your business, having a really great strategy is essential for making any social networking worth the investment of your time and treasure. Don’t just dive in with no thought as to who you aim to reach and how you can best connect with them online.
TK
I-70 and 6th Avenue | 420 SE 6th Avenue | Topeka, Kansas 66607 Toll Free 1-800-432-2424 | Local 785-234-5400 www.ramada.com | http://topekaroundtable.com
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900 SW Tyler Street | Topeka, Kansas 66612
Flexible Food & Beverage Rules. Newly Remodeled Sleeping Rooms. Special Group Rates. Now taking reservations for 2011 holiday parties 1-800-488-3188 | 785-233-5050 | www.senatesuites.com
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[scene about town] TK...Topeka's Business Magazine Summer Issue Launch Party The Break Room May 31, 2011
[ Tom Palace: PMCA of Kansas; Tim Degginger: Degginger Foundry]
[ Sarah Fizell, Post Rock PR and Jason Fizell, Kansas Land Trust with daughter, Astra Grace]
[John Dietrick: Creative Business Solutions, Jennifer Kirmse: Educational Credit Union, Diana Ramirez: Express Employment Professionals]
[William Beteta: Heartland Visioning; George Wilbur: MAMTC]
[Rick LeJuerrne: Washburn Small Business Development Center; Bob Gunther: MRH Insurance Group] TK...Topeka's TK...Topeka's Business Business Magazine Magazine Summer Fall 2011 2011
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[scene about town] Downtown Topeka, Inc After Hours NOTO Arts District sponsored by WIBW-TV June 9, 2011
[Vince Frye: FryeAllen, Susan Mahoney: Downtown Topeka Inc, and Jim Klausman: Washburn University]
[Vance Kelley: Treanor Architects, Michael Bradley: The Villages, and Jack Cobos: Jack Cobos Design]
[Barbara Waterman Peters, NOTO Artist]
[Brian Haug, Jim Ogle, Ralph Hipp: WIBW]
[Linda Humphries: Artist] 7070 FallFall2011 2011
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[John Hunter: Heartland Visioning & Anita Wolgast: NOTO District]
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[scene about town] Fast Forward 2011 Golf Tournament Firekeeper Golf Course June 17, 2011
[Matt Keith, Dave Keith and Tom Spencer: se2 ]
[David Escobar: Alorica, Dan Schemm: Topeka Chamber of Commerce and Chad Sommer: Home Depot]
[Drew Switzer: WIBW-TV, Jenny Oxandale: March of Dimes, Dan Schultz: Premier Employment Solutions, Lana Berges: Security Benefit, Tiffany Hall: Fast Forward, Amber Bullock: Networks Plus, Aaron Classi: US Bank; Paul Bossert: Premier Employment and Maribel Florez: Security Benefit]
[Jason Finson: Key Staffing, Kathleen Hein & Brandi Moegelin: Premier Employment Solutions, Todd Hayworth: Personalized Brokerage Services]
[Bridget Aeschliman: Terracon, Teresa Hattan: KDHE, Steve Botton: Shawnee County Refuse Department and Terri Murphy: UMB Bank] TK...Topeka's TK...Topeka's Business Business Magazine Magazine Summer Fall 2011 2011
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[scene about town] Topeka Active 20-30 Club 2011 Fall Gala & Children's Charities Benefit Auction Ramada Inn | August 13, 2011
[Maggie Dickerson, Lisa Ritchey and Sue Dickerson]
[Carrie & Kenneth Farrar, Jason Biegert, Daryl Bugner, Lisa & Phil Vostrejr, Michelle & Mark Kern]
[Dustin & Jenny Leonard, Ben & Rachel Seitz, Rob & Jessica Romesburg, Ryan & Erin Vawter]
[Kent Fruits, Robin Schienbein, Ryan & Kristie Baumchen, Marc & Misty Price, Brian & Jenny Lang]
[Judd & Kelly Herbster, Matt & Alice Neuman, Scott & Jennifer Grosskreutz]
[Wade Jueneman, Noel Etzel, Shane Sommars, Ben Tenpenny, Toby Taggart]
[Craig Stromgren, Mike & Karen Hafling, Kyra Stromgren, Karen Stryker, Gay Stryker, Annie & Travis Stryker] 74 Fall 2011 TK...Topeka's Business Magazine
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{VS} LinkedIn and Facebook seem to be on the opposite ends of the social media spectrum: LinkedIn was created as a closed and trusted networking site for professionals while Facebook has its roots in an open forum for college students. However, with more marketing dollars pouring into social media, the two networks are crossing the traditional boundaries to capture more advertising revenue, and at the same time becoming more similar in function.
General Public
Business Professionals
Social Gathering Place
Networking Resource
Companies create pages for marketing purposes Users “like” a company and follow it Allows interaction by allowing users comments and letting users see which of friends “Like” a page Offers a professional headline summary on the profile section, lets people showcase work experience and tag people they work with The share button allows to share website content directly to your Facebook profile
Facebook is still an open network allowing anyone to see content
Facebook’s small status update boxes allow for limited conversation
LinkedIn now offers companies the ability to create pages for marketing purposes Users “recommend” a company, and follow it. Allows interaction by allowing users to add comments to their company recommendations and lets them who in their network made recommendations Provides extensive opportunity for users to promote work experience and business relationships The new share buttons allow users to share content not only to their LI profiles, but also directly to Public LI Groups Public LI Groups are now open to anyone. You don’t have to be a member of the group to see content LI Groups have plenty of room available for lengthy discussion about a company or its products and services
Over 750 million users
Recently hit 100 million users
Over 320,000+ Pages
Over 800,000 Groups
Facebook is still seen as the social marketer’s Mecca for reaching the online consumer, and LinkedIn is still viewed as a trusted place for people to network. However, with increased efforts by Facebook to capture the professional demographic, and a concentrated approach by LinkedIn to attract companies as well as professionals, the differentiation between the two platforms may cease to exist.
TK
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TCTA presents:
2011-2012 season
OUR COMMUNITY LINK THROUGH GENERATIONS
Crimes of the Heart September 10 - October 1, 2011
Prescription: Murder October 21 - November 5, 2011
A Christmas Carol - The Musical November 25 - December 23, 2011
The Last Night of Ballyhoo January 13 - February 4, 2012
Avenue Q*
March 2 - March 31, 2012
Hamlet
April 20 - March 31, 2012
The 39 Steps June 1 - 23, 2012
The Sound of Music July 13 - August 11, 2012
For tickets and information call 785-357-5211 or visit www.TopekaCivicTheatre.com Group rates available
*Contains strong language & adult themes
Take a Closer Look... ...at your employee healthcare and other benefit plans. Call Century today for a review and to see how we can improve the employee benefits for your business. 785.233.1816 Topeka 800.227.0089 toll free www.century-health.com
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[the last word] Who are your heroes and why? The true hero/heroines in my life are people with unequivocal determination and belief in themselves to overcome and beat the odds. Not surprisingly, a large percentage of these people tend to be entrepreneurs like me who are faced with difficult decisions daily, yet continue to put all of their strength, belief and passion into providing something they feel makes a difference. I strive to be exactly that – a heroine in life – committed to my passion and beliefs, and hopefully remembered for making a difference.
CONNIE J. COOK
Marion Lane CandlesTM
Connie J. Cook, - the creative force behind Marion Lane Candles™ , began making candles in the basement of her home on Marion Lane. Originally from Peoria, Illinois, Connie has been in Kansas for 12 years. She has developed strong roots in her new "hometown" and has nurtured the business to maintain a "hometown - locally owned" atmosphere. Connie has donated time and products for many area charitable organizations which include the American Heart Association, United Way, Project Topeka, and a variety of local schools and organizations.
Since you are not a native Topekan, what do you find most interesting about Topeka? After moving to Topeka almost 12 years ago, I immediately fell in love with the community. It was so diverse, with people from all walks of life, plus the strong political background that a Capitol City should have. However, as a business owner, I recognized quickly, that this same diversity creates challenges of a different kind. The strongest voices in support of this fabulous city are many times the “transplants” like me who have seen less than opportunistic parts of the country. The “locals,” who are warm and welcoming individuals, have a less than favorable impression of their home. This notion intrigues me – and I wonder how to convince them that what defines Topeka – a warm, inviting community that is the biggest small town around, with the amenities of a larger city and the comfort of a small town – is the eccentricities and character that you love to frequent in search of treasurers.
What is something that most people would find surprising about you? I have a pretty diverse background in employment. My education focused on chemical dependency counseling and work with developmentally disabled adults. I have worked for some of the largest companies in the country in both secretarial and supervisory roles. I have owned several other businesses along the way: A successful freelance graphic designer developing branding campaigns with a variety of sizeable clients plus additional freelancing in the marketing department of a newspaper and a unique custom race car cover business that paved my way to candle making.
If you could only have one candle in your house, what scent would you choose? Scents are so very personal and often linked to events that fill you with fond memories. For me, my favorite fragrance type is always related to cookies. I have some of my fondest memories sitting in my grandma’s kitchen. Grandpa had a “cookie addiction” as well, so we would tip-toe into the kitchen and open the big glass Archway Cookie Jar that grandma purchased with her Green Stamps. The aroma from that jar was heavenly – sometimes spicy gingerbread, other times buttery sugar cookies – or tart lemon bars with a sweet drizzle of powdered sugar icing….makes my mouth water just burning one of these candles. And, if I close my eyes for just a minute, I can almost hear him whisper, “Connie Jo, we’ll sneak just one more when grandma goes out to the garden.”
TK
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Panel Break-Outs:
Inspiring Kansas Entrepreneurs Next Steps in Procurement Real Time Marketing Sweet Finance
11 0 2 . 7, m 2 . r p e 0 b 0 : o t 5 c O m. . a ll: 0 a 0 c : 8 n
io t a rm 0 o f in 00 6 e . r o 31 m 2 . r Fo 785
A Program of:
Sponsored by:
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On top of your health care needs Topeka’s Highest Rated Hospital for Three Consecutive Years
St. Francis Services Breast Center Comprehensive Cancer Center Cardiac Services Diabetes Center Diagnostic Services Emergency Services Gastrointestinal Services Home Care Joint Replacement Center
Lactation Services Level II NICU Low Vision Clinic NewLife Center (labor and delivery) Occupational Health Pain Management Center Pediatrics Pulmonology
Rehabilitation Services Spine Center Sports Medicine Sports Rehabilitation Surgical Services Turning Point Surgical Weight Loss Solutions Vein Clinic
St. Francis Ranks Among the Top 5 Percent of Hospitals Nationally for Clinical Excellence for Three Consecutive Years (2009-2011).
n
n
St. Francis Physician Clinics St. Francis Health Center 1700 S.W. 7th St. Topeka, KS 66606 785-295-8000
St. Francis Gynecology Clinic 6730 S.W. Mission View Drive Topeka, KS 66614 785-228-2218
St. Francis Cardiothoracic and Vascular Surgery 600 S.W. College Ave., Suite 202 Topeka, KS 66606 785-270-5115
St. Francis Heart and Vascular Center 600 S.W. College Ave. Topeka, KS 66606 785-270-5170
St. Francis Diabetes Center 6730 S.W. 29th St., Suite B Topeka, KS 66614 785-272-2240
St. Francis Imaging Center and Medical Clinic 601 Corporate View Road Topeka, KS 66615 785-270-7MRI
St. Francis Family Medicine 600 S.W. Jewell Ave. Topeka, KS 66606 785-295-5310 St. Francis Family Medicine 2835 S.W. Mission Woods Drive Topeka, KS 66614 785-271-1818 St. Francis Family Medicine 4646 N.W. Fielding Road Topeka, KS 66618 785-286-4475
Topeka Neurosurgery at St. Francis 634 S.W. Mulvance St., Suite 202 Topeka, KS 66606 785-295-3555 Topeka OB/GYN Associates at St. Francis 634 S.W. Mulvane St., Suite 209 Topeka, KS 66606 785-295-5330
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HealthGrades Recognized St. Francis Health Center for Top 5 Treatment in Kansas in 2011 for Cardiac Services, Orthopedic Services, Stroke Care, Spine Surgery and Critical Care. St. Francis Also Received the HealthGrades Women’s Health Excellence Award™ for 2010/2011 and the HealthGrades Emergency Medicine Excellence Award™ for 2010 and 2011.
St. Francis Pediatric Clinic 634 S.W. Mulvane St., Suite 106 Topeka, KS 66606 785-295-5498
St. Francis Internal Medicine 631 S.W. Horne St., Suite 420 Topeka, KS 66606 785-270-5110
St. Francis Podiatry 634 S.W. Mulvane St., Suite 402 Topeka, KS 66606 785-357-0352
St. Francis Medical Clinic at River Hill 6001 S.W. 6th Ave., Suite 320 Topeka, KS 66615 785-232-4248
Topeka Urology at St. Francis 1516 S.W. 6th Ave. Topeka, KS 66606 785-232-1005
Topeka Neurology at St. Francis 631 S.W. Horne St., Suite 200 Topeka, KS 66606 785-234-6300
Clinics Outside Topeka Nortonville Medical Clinic 306 Lafayette Nortonville, KS 66060 913-886-2110
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Oskaloosa Medical Clinic 100 E. Washington, Suite B Oskaloosa, KS 66066 785-863-4125
Valley Falls Medical Clinic 403 Sycamore Valley Falls, KS 66088 785-945-3263
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Winchester Medical Clinic 306 Winchester Winchester, KS 66097 913-774-2150
1700 S.W. 7th Street | Topeka, KS 785-295-8000 | www.stfrancistopeka.org