5 minute read
Destination: Excellence | Spring 2022
Office and Shop Salutes
CHRISTOPHER RICHARDSON, OPERATIONS MANAGER
“Operational Manager Chris stepped up to the plate with his team after learning I was 500 miles away from home on Friday and there was no load nearby for me to pick up for me to take for home. During the long wait in Michigan, I was told by my fleet manager that he was all over the department making planners and fleet managers work together to find a way to get me home. What amazes me is that we came up with a plan to split a load with another nearest driver while we are nearly 600 miles apart at last moment notice, Chris had eyes on me the whole time with this situation. Saturday, I was able to make home with 20 minutes left on my shift with 7th load for the week! If it wasn’t for his hard work and determination, I would be in a truck stop for the weekend. I want to say to Chris, thank you for taking our company in an unbelievable position by your hard work getting us home to be with family and our rest from work. Truly your hard work and perseverance both are awesome! I Spencer Frisina, Truck 12399 giving you the Black and Chrome Salute!”
BOB SCHRODT, FLEET MANAGER
“I’ve been on Bob’s board for a while now and he always looks out for his guys. He has a great sense of humor and always keeps a positive outlook on things. Keep it up, Bob,. It’s a pleasure working with you, sir.” - TMC Driver, James Hawes
CARL NIXON, FLEET MANAGER
“I just want to publicly Black & Chrome SALUTE my fleet manager Carl Nixon. Ever since he stepped in as our permanent Fleet Manager I have never been so happy to be on his account. He continuously encourages us to be the best we can be. He’s always lets us know the hard work we put in and and acknowledges it. It can be hard out here as everyone knows, however hearing his positive feedback helps greatly. I dont want his hard work to go unnoticed. I can write a book about his great work, but i’ll keep it simple. Thank you, Carl, for what you do. I salute you!!” - TMC Driver, Anthony Colon Jr.
LISA ZAUTNER, ACCOUNT MANAGER
“I wanted to give a BIG thank you to Lisa Z. She makes the Owens Corning account run like a well oiled machine! When in need, she is always there ready to help. TMC should be proud to have such a truly exceptional employee!” - TMC Driver, Martin Covert
KENDALL POYSER, FLEET MANAGER
“I have been with this Company since 2018. I have been fortunate to work with the same FM since going into the training program. This past weekend I had service in DSM. I was able to sit behind and observe my FM and learn what goes on behind the screen and during phone calls. I will say I am very thankful for My FM, Kendall Poyser ,and to all the office staff.”
JENNIFER OSMENT, FLEET MANAGER
“Just want give a HUGE shoutout to Jennifer for her outstanding job performing in a role that’s critical to TMC’s management of the large population of drivers. She has kept her promise for making sure I get home on weekends. Never once missed out a weekend or very long delays. She helped me out by giving me the best loads when she knows I’m under time crunching moments. She’s the first one I reach out to when questions are to be asked or fill in some blanks with important information that helps get the load delivered both on time and safely.”
JOPLIN SHOP
“The guys here at Joplin did an excellent job on servicing my truck. They managed to fit me in for a service earlier than my appointment time and got me back on the road in a timely manner. My truck was kept clean on the inside, and I didn’t see anything left loose or not clamped back into place after the repairs were made. I can’t remember the night shop supervisor’s name but come to find out he was one of my instructors when I went through AIT for the army back in 2001. Everyone had a great attitude and you can tell that they enjoy working here.” - TMC Driver, Bo Studdie
“Wanna thank you entire night crew over at Joplin terminal for working with me and understanding the situation and still being able to take care of me in a timely manner.” - TMC Driver, Brian Simmons
“Just had service at Joplin!! And man it was only 3 hours of wait. I am already to go!!! Man the maintenance crew is off the hook!! Thank you for all you guys do to keep us on the road!” - TMC Driver, Bryan Rindal