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The real way to attract more customers
T
he events of 2020 have shown that “real life” can happen to anyone. Unexpected events occur that can have a major impact on a family’s financial situation, which is why non-bank lenders like Pepper Money are here to help. They are an attractive option bridging the gap created by traditional lenders
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and offer ample opportunities for customers to succeed in getting the loan they deserve. Likewise, 2020 has been monumental in altering the way many advisers serve their clients and how they can future proof their businesses. With confidence well and truly back, Pepper Money is committed to helping more Kiwis access home loan finance and will continue to support advisers as we work together to navigate this significant period in history. We are committed to providing advisers and their customers with flexible lending products to help them achieve their goals and tools to give advisers’ businesses a winning edge.
Back in market: Tools to help your business Pepper Product Selector With the changing lending landscape, chances are many customers that have never needed to consider an alternative
lender in the past are now finding themselves needing a specialist solution. This unknown territory combined with increased turnaround times from some lenders can increase a customer’s unease when applying for a home loan. At Pepper Money, we believe that customers should never be in a position where they do not understand their financing options, regardless of their circumstances. That is why Pepper Money’s Product Selector was created – to help advisers source the best-fit home loan solution for their customer, the first time. A market first for a Kiwi lender, Pepper Product Selector is an online tool that allows advisers to swiftly give customers an indicative offer. Simply by answering a handful of questions about the customer’s situation the tool returns a Pepper product match, indicative interest rate and associated fees. Additionally, following feedback from early adopter advisers, Pepper Money has recently released a series of improvements aimed at speeding up the adviser’s process of finding a solution for their customer as well as the added ability to calculate the customer’s
