2018 - March/April TFDA by Florida Dental Association

VOL. 30, NO. 2 â&#x20AC;¢ MARCH/APRIL 2018

FDA AWARD RECIPIENTS

A PUBLICATION OF THE FLORIDA DENTAL ASSOCIATION

FDC2018

SAVE THE DATE! JUNE 21-23, 2018

GAYLORD PALMS RESORT & CONVENTION CENTER

CE: LIVE OPERATORY HIGHLIGHT COURSES SPEAKER PREVIEWS

A Taste of Success Learn about your FDA member benefits over breakfast.

DETAILS ...

OVER BREAKFAST ...

Date: Saturday, June 23, 2018

Get “A Taste of Success” as you discover your FDA Services member benefits and savings opportunities over a plated breakfast! Through a series of short presentations, our vetted Crown Savings merchants will get you up to date on the latest deals and offers you can take advantage of as an FDA member dentist. The FDA Services Insurance Sales Directors will discuss the valuable insurance programs available through FDA Services.

Time: 7:45-8:45 AM Place: Exhibit Hall | FDC2018

FDA Members - FREE Non-Members - $10 Dentists can register by visiting http://bit.ly/2FgLPQg.

AS AN ADDED BONUS ... Each dentist who brings in a current Worker’s Comp., Office Insurance or Malpractice policy declaration page for a price comparison receives a $10 gift card!

HELPING MEMBERS SUCCEED VOL. 30, NO. 2 • MARCH/APRIL 2018

ALL ABOUT FDC

COME JOIN THE FUN AT FDC2018!

highlights

A PUBLICATION OF THE FLORIDA DENTAL ASSOCIATION

FDC2018 KEYNOTES!

KEYNOTES! THURSDAY, JUNE 21  7:45-8:45 AM What’s Your UBER … Are You Ready for 2020? NC01  CE Credit: 0 In a recent study by IBM, thousands of senior executives stated that their biggest fear for the future was the “uberization” of their industry or marketplace. This energetic and informative session will provide the keys in researching and determining the future disruptions coming your way. Technology and consumer demands are the top disrupters, but it may be some other form of disruption. Just look at the taxi, real estate, publishing and music industry — over the last five years, disruption has transformed their industries and put associations and their members at risk for competing. The question is, do you know what may be lurking your way that is going to create havoc in your industry?

Tom Morrison

FRIDAY, JUNE 22

FDC2018 SPEAKER HIGHLIGHTS

7:45-8:45 AM PM02  CE Credit: 1

Monica WofforD

PAGE 14



Make Difficult People Disappear™ Difficult people can exist at all touchpoints of a patient experience. Sometimes they’re co-workers or a claims representative. The truth is, most often these people are more different than difficult. It’s when we assume they think and respond using the same guide-lines we impose on our own behavior, and they don’t, that we label them as difficult and respond accordingly. Gain emotional intelligence and actionable strategies you need to interact in ways that are stress free. Use of these strategies will allow you to im-prove how you lead, convey what you need, ask for help, influence decisions, and engage and motivate others. With those areas of frustration gone, you’ll produce better results and encounter fewer difficult people, while also enticing more patients to be a part of your practice.

Bring your whole team and start your morning huddle with us! Keynote sessions are free for all attendees during pre-registration.  $10 after June 8th

Who Owns a Sent Email? PAGE 38 Three "Magical" Methods to Eliminate Office Conflict, Even if Your Wand is Broken PAGE 42 When Uberization Collides with Your Industry! PAGE 46

TAX REFORM PAGE 61

DR. PAUL RODEGHERO & STAFF ENJOY FDC! 2018 FDA Award Recipients

features

Page 30

PAGE 58 HIPAA-relevant Questions You Should Ask Before Sending That Next G-mail

Please note: Jan/Feb 2018 cover photo, as well as photos 2 and 3 on page 74, were taken by Larry Darnell, MBA, CAE, FDA Director of Information Systems Jan/Feb 2018, page 17, photos were taken by Judy Stone, Leadership Affairs Manager

16 18 21 34 35 36 40 44 48 50 51 52 54 56 64

Board of Dentistry House of Delegates FDC: Presents Dueling Pianos FDC: New Dentist Track FDC: Q&A with Dr. Cherry, FDC2018 Chair FDC: In the Operatory FDC Highlight: Profiting From Plastics FDC Highlight: Dental Implants FDC Highlight: Steamlined Techniques for Indirect Restorative Dentistry Workshop FDC: 80s Flashback FDC: Ways to Save! FDC Highlight: 21st Centruy Laser-assisted Dentistry Workshop FDC: Exhibitor Marketplace FDC: The After Party Three Advantages of Owning an Office Condo

in every issue 3 5 8 10 12

Staff Roster President's Message Legal Notes Did You Know? Human Resources

15 Legislative Corner 22 news@fda 68 Compleat Dentistry 71 Diagnostic Discussion 74 Career Center 79 Advertising Index 80 Off the Cusp

TODAY'S FDA ONLINE: floridadental.org

T I E K A M L A C O L GATHER FOR FUN & CONTINUING EDUCATION IN YOUR DISTRICT. 2018 CFDDA ANNUAL MEETING FRIDAY & SATURDAY, MAY 4-5, 2018 HILTON DAYTONA BEACH RESORT Speakers: Dr. Howard Chasolen, The Seamless Integration of Aesthetics, Form and Function: The Restorative/Periodontal Interface; Dr. Gerard Kugel, Adhesive Dentistry & Bioactive Materials, The Dos and Don’ts of Porcelain Laminate Veneers. www.cfdda .org • 407.898.3481 • centraldistrictdental@yahoo.com

FDA COMPONENT CALENDAR ACDDA SAILS TO CUBA!

FLORIDA DENTAL ASSOCIATION MARCH/APRIL 2018 VOL. 30, NO. 2

EDITOR Dr. John Paul, Lakeland, editor

STAFF Jill Runyan, director of communications Jessica Lauria, communications and media coordinator Lynne Knight, marketing coordinator

BOARD OF TRUSTEES Dr. Michael D. Eggnatz, Weston, president Dr. Jolene Paramore, Panama City, president-elect Dr. Rudy Liddell, Brandon, first vice president Dr. Andy Brown, Orange Park, second vice president Dr. Dave Boden, Port St. Lucie, secretary Dr. William D’Aiuto, Longwood, immediate past president Drew Eason, Tallahassee, executive director Dr. James Antoon, Rockledge • Dr. Steve Cochran, Jacksonville Dr. Richard Huot, Vero Beach • Dr. Jeannette Pena Hall, Miami Dr. George Kolos, Fort Lauderdale • Dr. Jeffrey Ottley, Milton Dr. Paul Palo, Winter Haven • Dr. Howard Pranikoff, Ormond Beach Dr. Rick Mullens, Jacksonville • Dr. Beatriz Terry, Miami Dr. Stephen Zuknick, Brandon • Dr. Ethan Pansick, Delray Beach, speaker of the house Dr. Tim Marshall, Spring Hill, Treasurer • Dr. John Paul, Lakeland, editor

MAY 31- JUNE 4, 2018 • DEPARTS FROM MIAMI Speakers: Dr. Stuart Auerbach, ADS Florida/Henry Schein; Mr. Jason Kaplan, Dental Transition Attorney; Jason Nunez, Bank of America; Judy Bendit RDH, BS, Black is Back —How Technology is Changing Delivery of Care for High Risk Patients in the Dental Office www.acdda.org • 561.968.7714 • acdda@aol.com

2018 WCDDA SUMMER MEETING FRIDAY-SUNDAY, JULY 20-22, 2018 JW MARRIOT, MARCO ISLAND Speaker: Dr. Pamela Sims, Antibiotic Prophylaxis, Local Anesthetics, Drug Interactions and Allergy, Acute Pain Management. www.wcdental.org • 813.654.2500 • kelsey@wcdental.org

2019 NWDDA ANNUAL MEETING FRIDAY & SATURDAY, FEB. 8-9, 2019 THE GRAND SANDESTIN www.nwdda.org • 850.391.9310 • nwdda@nwdda.org

2018 NEDDA SYMPOSIUM FRIDAY, SEPT. 7, 2018 • TOURNAMENT OF PLAYERS CHAMPIONSHIP CLUBHOUSE Speakers: Dr. Abimbola Adewumi, Management of Dental Trauma in the Adolescent and Young Adult Population; Dr. Joseph Boulter, Interdisciplinary Principles to Optimize Restorative Outcomes; Dr. Frank Cervone, Principles of Modern Endodontic Therapy; Dr. James Cherry, Ten Oral Surgery Pearls for Your Practice; Dr. Gerald Cioffi, Burning Mouth Syndrome; Dr. Cecil White Jr., Acellular Dermal Matrix (ADM): The Good, the Bad, and the Ugly www.nedda.org • 904.737.7545 • ddeville@nedda.org

For a complete listing: www.floridadental.org/calendar.

TODAY'S FDA

MARCH/APRIL 2018

PUBLISHING INFORMATION Today’s FDA (ISSN 1048-5317/USPS 004-666) is published bimonthly, plus one special issue, by the Florida Dental Association, 545 John Knox Road, Ste. 200, Tallahassee, Fla. 32303 . FDA membership dues include a $10 subscription to Today’s FDA. Non-member subscriptions are $150 per year; foreign, $188. Periodical postage paid at Tallahassee, Fla. and additional entry offices. Copyright 2018 Florida Dental Association. All rights reserved. Today’s FDA is a refereed publication. POSTMASTER: Please send form 3579 for returns and changes of address to Today’s FDA, 545 John Knox Road, Ste. 202, Tallahassee, Fla. 32303.

EDITORIAL AND ADVERTISING POLICIES Editorial and advertising copy are carefully reviewed, but publication in this journal does not necessarily imply that the Florida Dental Association endorses any products or services that are advertised, unless the advertisement specifically says so. Similarly, views and conclusions expressed in editorials, commentaries and/or news columns or articles that are published in the journal are those of the authors and not necessarily those of the editors, staff, officials, Board of Trustees or members of the Florida Dental Association.

EDITORIAL CONTACT INFORMATION All Today’s FDA editorial correspondence should be sent to Dr. John Paul, Today’s FDA Editor, Florida Dental Association, 545 John Knox Road, Ste 200, Tallahassee, Fla. 32303. FDA office numbers: 800.877.9922, 850. 681.3629; fax 850.681.0116; email address, fda@floridadental.org; website address, www.floridadental.org.

ADVERTISING INFORMATION For display advertising information, contact: Jill Runyan at jrunyan@floridadental.org or 800.877.9922, Ext. 7113. For career center advertising information, contact: Jessica Lauria at jlauria@floridadental.org or 800.977.9922, Ext. 7115.

Today’s FDA is a member publication of the American Association of Dental Editors and the Florida Magazine Association.

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CONTACT THE FDA OFFICE 800.877.9922 OR 850.681.3629 545 John Knox Road, Ste. 200 • Tallahassee, FL 32303

EXECUTIVE OFFICE DREW EASON, Executive Director deason@floridadental.org 850.350.7109 GREG GRUBER, Chief Operating Officer/ Chief Financial Officer ggruber@floridadental.org 850.350.7111 CASEY STOUTAMIRE, Director of Third Party Payer and Professional Affairs cstoutamire@floridadental.org 850.350.7202 JUDY STONE, Leadership Affairs Manager jstone@floridadental.org 850.350.7123 ALEX LUISI, Leadership Concierge aluisi@floridadental.org 850.350.7114

ACCOUNTING JACK MOORE, Director of Accounting jmoore@floridadental.org 850.350.7137 LEONA BOUTWELL, Finance Services Coordinator Accounts Receivable & Foundation lboutwell@floridadental.org 850.350.7138 DEANNE FOY, Finance Services Coordinator Dues, PAC & Special Projects dfoy@floridadental.org 850.350.7165 JAMIE IDOL, Commissions Coordinator jamie.idol@fdaservices.com 850.350.7142 ALLEN JOHNSON, Accounting Manager allen.johnson@fdaservices.com 850.350.7140 MITZI RYE, Fiscal Services Coordinator mrye@floridadental.org 850.350.7139 STEPHANIE TAYLOR, Membership Dues Coordinator staylor@floridadental.org 850.350.7119

COMMUNICATIONS AND MARKETING JILL RUNYAN, Director of Communications jrunyan@floridadental.org 850.350.7113 LYNNE KNIGHT, Marketing Coordinator lknight@floridadental.org 850.350.7112 JESSICA LAURIA, Communications and Media Coordinator jlauria@floridadental.org 850.350.7115

FLORIDA DENTAL ASSOCIATION FOUNDATION (FDAF)

FLORIDA DENTAL CONVENTION (FDC) CRISSY TALLMAN, Director of Conventions and Continuing Education ctallman@floridadental.org 850.350.7105 ELIZABETH BASSETT, FDC Exhibits Planner ebassett@floridadental.org 850.350.7108 KENLEE BRUGGEMANN, FDC Meeting Assistant kbruggemann@floridadental.org 850.350.7162 BROOKE MARTIN, FDC Marketing Coordinator bmartin@floridadental.org 850.350.7103 JENNIFER TEDDER, FDC Program Coordinator jtedder@floridadental.org 850.350.7106

GOVERNMENTAL AFFAIRS JOE ANNE HART, Chief Legislative Officer jahart@floridadental.org 850.350.7205 ALEXANDRA ABBOUD, Governmental Affairs Liaison aabboud@floridadental.org 850.350.7204 COURTNEY THOMAS, Governmental Affairs Legislative Assistant cthomas@floridadental.org 850.350.7203

INFORMATION SYSTEMS LARRY DARNELL, Director of Information Systems ldarnell@floridadental.org 850.350.7102 RACHEL BURCH, Computer Support Technician rburch@floridadental.org 850.350.7153

MEMBER RELATIONS KERRY GÓMEZ-RÍOS, Director of Member Relations krios@floridadental.org 850.350.7121 DESTINY SIMS, Member Access Coordinator dsims@floridadental.org 850.350.7100 ASHLEY MERRILL, Member Relations Coordinator amerrill@floridadental.org 850.350.7110 CHRISTINE TROTTO, Membership Concierge ctrotto@floridadental.org 850.350.7136

FDA SERVICES 800.877.7597 or 850.681.2996 545 John Knox Road, Ste. 201 Tallahassee, FL 32303 Group & Individual Health • Medicare Supplement • Life Insurance Disability Income • Long-term Care • Annuities • Professional Liability Office Package • Workers’ Compensation • Auto • Boat

SCOTT RUTHSTROM, Chief Operating Officer scott.ruthstrom@fdaservices.com 850.350.7146 CAROL GASKINS, Assistant Manager – Sales & Service carol.gaskins@fdaservices.com 850.350.7159 DEBBIE LANE, Assistant Manager – Service & Technology debbie.lane@fdaservices.com 850.350.7157 ALEX KLINE, FDAS Marketing Coordinator arey@fdaservices.com 850.350.7166 MARCIA DUTTON, Administrative Assistant marcia.dutton@fdaservices.com 850.350.7145

CARRIE MILLAR Director of Insurance Operations carrie.millar@fdaservices.com 850.350.7155

YOUR RISK EXPERTS DAN ZOTTOLI Director of Sales — Atlantic Coast 561.791.7744 Cell: 561.601.5363 dan.zottoli@fdaservices.com DENNIS HEAD Director of Sales — Central Florida

PORSCHIE BIGGINS, North Florida Membership Services Representative pbiggins@fdaservices.com 850-350-7149 MARIA BROOKS, SFDDA Membership Services Representative maria.brooks@fdaservices.com 850.350.7144 EBONI NELSON, CFDDA Membership Services Representative eboni.nelson@fdaservices.com 850.350.7151 MELISSA STAGGERS, WCDDA Membership Services Representative melissa.staggers@fdaservices.com 850.350.7154 TESSA DANIELS, Membership Services Representative tessa.daniels@fdaservices.com 850.350.7158 LIZ RICH, Membership Services Representative liz.rich@fdaservices.com 850.350.7171

877.843.0921 (toll free) Cell: 407.927.5472 dennis.head@fdaservices.com MIKE TROUT Director of Sales — North Florida 904.249.6985 Cell: 904.254.8927 mike.trout@fdaservices.com JOSEPH PERRETTI Director of Sales — South Florida 305.665.0455 Cell: 305.721.9196 joe.perretti@fdaservices.com RICK D’ANGELO Director of Sales — West Coast 813.475.6948 Cell: 813.267.2572 rick.dangelo@fdaservices.com

To contact an FDA Board member, use the first letter of their first name, then their last name, followed by @bot.floridadental.org. For example, Dr. John Paul: jpaul@bot.floridadental.org.

R. JAI GILLUM, Director of Foundation Affairs rjaigillum@floridadental.org 850.350.7117 AUSTIN MOSER, Coordinator of Foundation Affairs amoser@floridadental.org 850.350.7161

WWW.FLORIDADENTAL.ORG

The last four digits of the telephone number are the extension for that staff member.

TODAY'S FDA

MARCH/APRIL 2018

F L O R I D A D E N TA L C O N V E N T I O N : T H E O F F I C I A L M E E T I N G O F T H E F D A

O Y U R E T G A A V ME E LE

JUNE 21-23, 2018

FLORIDADENTALCONVENTION.COM

FDC SAVE THE DATE

GAYLORD PALMS RESORT & CONVENTION CENTER I ORLANDO, FLORIDA

FEATURED SPEAKERS!    

Dania Tamimi, BDS, DMSC Nancy Dewhirst, RDH, BS Nader Sharifi, DDS, MS Douglas Lambert, DDS

   

Lois Banta Willy Dayan, DDS Chris Salierno, DDS Ron Kaminer, DDS

SAVE THE DATE

JUNE 21-23, 2018

FREE PRE-REGISTRATION FOR FDA MEMBERS

LEADERSHIP

REFLECTIONS, PAIN AND PERSPECTIVE In this column, I try to be informative and give my perspective on the many facets of the Florida Dental Association (FDA) in a limited space. The events that occurred on Feb. 14 have given all of us a new perspective on what is truly important — and troublesome — in our society! I’ll briefly summarize our association’s important activities this time of the year, but in deference to my local community’s searing pain, I’m dedicating the remainder of my columns to these events. The new year has brought difficult challenges with the Legislature and the Board of Dentistry (BOD) that we anticipated. We were well-prepared to successfully meet them on your behalf. The 2018 Legislative Session was held earlier than usual, and ran from Jan. 9 to March 9. Our annual Dentists’ Day on the Hill (DDOH) occurred on Feb. 6, and we had a great turnout. The extremely controversial issue of dental therapists was introduced and heard in the House Healthcare Quality Subcommittee while our FDA grassroots membership, leadership and students were there in force to testify about our opposition to this misguided concept! Dr. Jolene Paramore and I, along with the FDA Chief Legislative Officer Joe Anne Hart, Governmental Affairs Liaison Alexandra Abboud and Executive Director Drew Eason, visited the Florida House and Senate leadership and steadfastly stood for our core values and opposition to the legislation — which was reduced to a study (please read Capital Report for all the details). I’m happy to report there WWW.FLORIDADENTAL.ORG

was no dental therapist legislation this session! Thank you to Joe Anne and Alexandra! Also, thank you to all who attended DDOH and testified against the bill. Drs. Paramore, Bill D’Aiuto, Suzanne Ebert, Bert Hughes and Chinara Garraway; Ms. Janet Plourde and Joe Anne Hart gave fantastic testimonies before the House Healthcare Quality Committee during the prior week on Jan. 30. The BOD met Feb. 16 to hear testimony on the use of dental lasers by hygienists. I’m happy to report there will be no use of dental lasers for hygienists! Thank you to FDA Director of Third Party Payer and Professional Affairs Casey Stoutamire and Drs. James Antoon and Don Ilka for all your hard work on this topic! At the end of January, the FDA met in Tampa for our semi-annual meeting of the House of Delegates. The American Dental Association delegation elections were held and resolutions were debated.

PRESIDENT’S MESSAGE MIKE EGGNATZ, DDS

Dr. Eggnatz is the FDA president and can be reached at meggnatz@ bot.floridadental.org.

Thank you to the Northwest District Dental Association (NWDDA) for graciously hosting my wife, Marian, and me in Sandestin the following weekend for their annual meeting on Feb. 2–3. The NWDDA’s executive director, Angel Estep, took care of every detail and ran a great meeting! Thank you, you’re an actual angel. Our incredible Florida Mission of Mercy event occurred in Fort Myers on March 9–10, and it was a huge success! Thank you to all our volunteers — this wouldn’t be possible without you! Lastly, it’s time to register for the SEE PAGE 7 TODAY'S FDA

MARCH/APRIL 2018

benefit

NUMBER

YOUR FDA STAFF IS “HELPING MEMBERS SUCCEED” EVERY DAY!

PROFESSIONAL FDA Professional STAFF Staff

DENTAL LIFELINE

I help members succeed by developing a quality CE program, keeping course and registration fees budget friendly, along with providing fun family-friendly social events during the Florida Dental Convention. — Crissy Tallman, Director of Conventions & CE

Have a question about FDC or CE? 800.877.9922 • 850.350.7105 • ctallman@floridadental.org www.floridadental.org

FDA MEMBERSHIP HAS ITS PERKS! » Pre-register for free! (deadline 6/8) FDC - FDA Membership has course pricing » Discounted its Perks! » Up to 18 hours of free CE » Discounted team registration pricing » Access to the Exhibit Hall, nightly social events and keynotes are included in your registration!

TODAY'S FDA

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LEADERSHIP FROM PAGE 5

Florida Dental Convention (FDC), which is June 21-23, 2018. Please read all the great detailed information enclosed in this issue on FDC!

Parkland: A Detestable Act The wounds of that day are still fresh, and still hurt as time passes and reality sets in. Our local community is only beginning to digest the sadness and pain of this tragedy. Locally, the agony is turning to anger amongst the students who lost friends. I began writing this message within hours of the second largest school shooting in United States history. I am stunned! Parkland is an upper middle-class community, just a 15-minute drive from my office. It is a beautiful community, voted the safest city to live in Florida. I have many patients, friends and family who live in that community and attend Marjory Stoneman Douglas High School. I refer to specialists and receive referrals from there. At the time of the shooting, the chief of the fire department was in my chair and a 17-yearold student from that school was in my hygienist’s chair. Both of their phones were lighting up in real time. As many of you have seen and heard by now on social media and TV, the scene was horrific and many veteran law officers are saying this is the worst crime scene they have ever witnessed. The entire high school of 3,200 students and its surroundings were a massive a crime scene. I’ve met the Broward County sheriff and know some of the officers in his inner circle well. They tell me that they potentially face these military-style weapons on a daily basis while protecting the community and themselves. The sheriff has publicly stated, as many others have, that he believes these weapons should have limited availability. This is clearly a multifaceted societal problem that requires constructive, multifaceted solutions. As a society, we are going to have to reconcile which of our competing constitutional rights takes priority when they conflict. Listening to law enforcement is a start. In the end, we’ll have to come together to decide what kind of a community we wish to live in and what freedoms we are will-

WWW.FLORIDADENTAL.ORG

ing compromise for a more constructive and peaceful society. I look at our response to 9/11 as an example. I hope you are a leader in that discussion and in your community! As the facts unfold, it becomes even more personal for me and the neighboring community I live and work in. The scale of this tragedy is only becoming apparent to me as I watch the extensive local and national news from all outlets. My nephews, who are high school juniors at Marjory Stoneman Douglas High School, were huddled in a closet for an hour and a half and are friends with some of the victims. My brother and sister-in-law live across the street from Pines Trail Park, where the memorial vigils were held prior to the funerals. Ironically and cruelly, the shootings occurred on Valentine’s Day. Many of you may be thinking, what does this have to do with dentistry and the FDA? Being a professional and an FDA member in good standing requires more than just being clinically proficient. In fact, the privilege that your education and license provides means you have a responsibility to make your community a better place to live for all those who reside there. You should be a community leader! You are a part of your community first, then a dentist and FDA member second. Please take the time to be a positive force for good and add value to your community, your patients, your practice and to the FDA. They need and deserve your leadership! That’s what being a successful person and FDA member is all about. If you are not already doing this, then it is time to re-evaluate your perspective and your definition of success. Reflect on why you chose to become a professional and chose the community you work and live in. I hope you choose to enrich your community with your talents, education and leadership so we might all have a brighter future in dentistry, but more importantly, in our community and in the lives of those we touch! I remain optimistic and hopeful for a better future, but today I am deeply saddened for our local community and I am grieving with them. As some local leaders have said, “I hope to turn my grief, anguish and anger into action.”

TODAY'S FDA

MARCH/APRIL 2018

LEGAL NOTES A WARNING TO FLORIDA DENTISTS ABOUT THE NEW OPIOID USE EXCEPTION TO RECORDS CONFIDENTIALITY Health law is always changing and dentists practing in one of the most regulated professions in the United States. It’s a full-time job keeping abreast of the changes and simplifying what Florida doctors should do to remain in compliance. Here’s a perfect example:

HEALTH CARE RISK MANAGER, BOARD CERTIFIED SPECIALIST (HEALTH LAW)

On Oct. 26, 2017, President Trump declared opioid abuse a national emergency. The U.S Department of Health and Human Services (HHS), Office for Civil Rights (one member of the “HIPAA police force”) immediately issued guidance that allows dentists to disclose opioid usage information without a patient’s consent to:

Graham Nicol is the FDA chief legal officer.

v the parents of someone incapacitated by an opioid overdose.

GRAHAM NICOL, ESQ.,

v the family, caregiver or friend of a patient who, in the dentist’s professional judgment, poses a serious and imminent threat to his/ her health due to opioid addiction.

LEGAL CE What Florida Dentists Need to Know about Prescription, Controlled Substance and Pain Management Laws (LC01) Patient Abandonment (LC02) Take these courses online to earn free CE credit. For links, go to floridadental. org/members.

It sounds like the right thing to do, but be warned — Florida law is much more restrictive on substance abuse treatment, psychiatric and opioid records than the federal guidelines. The HHS guidance states that if the doctor’s state law is more restrictive regarding disclosure of health information, then the doctor must comply with the more restrictive law.

Ignore the HHS guidance and follow section 456.057(7)(a), Fla. Stats., which states that any medical record: may not be furnished to, and the medical condition of a patient may not be discussed with, any person other than the patient, the patient’s legal representative, or other health care practitioners and providers involved in the patient’s care or treatment, except upon written authorization from the patient. If you disclose opioid use or addiction to parents, friends, family or caregivers of an adult (over 18) patient without signed consent, and this information finds its way to law enforcement or an employer, you will be liable for significant damages. Another warning: Carefully note that this statute excludes insurance companies and managed-care plans. Liability risk regarding claims reimbursement is comparatively low compared to substance abuse information. But, the takeaway is that Florida law requires you to obtain the patient’s (or their legal representative’s) signed consent, before submitting reimbursement claims — electronically or otherwise — as part of your routine patient intake process.

FDA Members Only! Expires 4/1/19

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WWW.FLORIDADENTAL.ORG

You may do this via the HIPAA acknowledgment and notification of privacy practices, the financial responsibility form or a free-standing form. For Florida-compliant HIPAA consent forms on the Florida Dental Association’s website, go to http:// bit.ly/2Fv3jsa, then scroll down to reach “CONSENT FOR RELEASE OF MEDICAL RECORDS AND USE AND DISCLOSURE OF PROTECTED HEALTH INFORMATION.” Watch for the next column, “You Take My Text Away.” In the meantime, be warned that on Dec. 28, 2017, the federal government prohibited standard short message service (SMS) and instant messaging (IM) text messages. You are now required to use a secure messaging service to text patients about office visit reminders, appointment times, etc.

E S R U O C ! E N E R O F I T GE I T

FDC - Speaker Host

This article is for informational purposes only and is not intended to be a substitute for professional legal advice. If you have a specific concern or need legal advice regarding your dental practice, you should contact a qualified attorney.

AFTCO

APPLY TO BE AN FDC SPEAKER HOST! Lecture speaker hosts will receive FREE course tuition for the hosted course and a lunch voucher for Exhibit Hall concessions. Workshop and certification speaker hosts will receive FREE course tuition for an AM or PM lecture course of their choice and a lunch voucher for Exhibit Hall concessions. Duties include introducing the speaker and making announcements, passing out and collecting surveys and assisting the speaker, if necessary. Apply to be an FDC speaker host today at www.floridadentalconvention.com/host. Questions about hosting? Contact Jennifer Tedder, Program Coordinator, at 850.350.7106 or jtedder@floridadental.org.

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TODAY'S FDA

MARCH/APRIL 2018

DIDYOU

DOH

INFORMATION ABOUT THE FLORIDA BOARD OF DENTISTRY

DR. DON ILKKA FDA LIASON TO THE FLORIDA BOARD OF DENTISTRY

Did you know there is an entire bureau at the Department of Health (DOH) dedicated to keeping the public safe from unlicensed health care providers? The Unlicensed Activity Bureau (ULA) works diligently to halt the unlicensed practice of all health care professions, including dentistry. ULA investigators perform the “legwork” (interviews, surveillance, undercover visits, research, etc.) to look for probable cause that an individual is practicing without a license. Then, law enforcement/state attorney’s office prosecutors conduct arrests and prosecutions based on investigations MS. CASEY STOUTAMIRE FDA DIRECTOR OF THIRD PARTY PAYER & PROFESSIONAL AFFAIRS

performed by the ULA. In addition, the DOH has the authority to issue a notice to cease and desist to any person practicing without a license and it also may issue an administrative penalty up to $5,000 per incident plus the cost of the investigation. There also can be criminal penalties up to a second-degree felony. If you suspect someone is practicing dentistry without a license, make sure you report it to the ULA and not the Board of Dentistry. You can file a complaint by calling 877.HALT.ULA or online at https://www.flhealthcomplaint.gov/. Please note, reports can be kept confidential.

If you have any questions, please contact Director of Third Party Payer and Professional Affairs Casey Stoutamire, Esq. at cstoutamire@ floridadental.org or 850.350.7202, or FDA Liaison to the Florida Board of Dentistry Dr. Don Illka at donjilkkadds@aol.com or 352.787.4748.

TODAY'S FDA

MARCH/APRIL 2018

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The Doctors Company

HUMAN RESOURCES RESPECT AND FEELING SAFE IN THE OPERATORY: SEXUAL HARASSMENT HAS NO PLACE IN THE PRACTICE “A medical or dental office is a place where both employees and patients should feel safe from sexually charged comments or assessments.”

HUMAN RESOURCES ELMER C. IGNACIO

Elmer C. Ignacio is an attorney with the Tallahassee law firm, Sniffen & Spellman, P.A. The firm practices labor, employment, administrative and education law, and civil rights defense. Mr. Ignacio can be reached at eignacio@sniffenlaw. com or 850.205.1996.

Equal Employment Opportunity Commission (EEOC) Regional Attorney Robert Canino said this after the EEOC sued a Texas-based dental practice on behalf of two female employees claiming to be victims of sexual harassment by the lead dentist. The case settled, which cost the dental practice $175,000 and, arguably, its reputation. That was in 2010. Today, the recent Harvey Weinstein scandal that sent shockwaves throughout the entertainment industry and beyond should serve as a reminder that your employees deserve respect in the workplace without the threat of harassment. Medical and dental practices often are small offices where employees feel more like close friends rather than co-workers. This relaxed office environment may lead supervisors and employees to engage in behavior that may be tolerated amongst friends. However, such behavior may expose your practice to a sexual harassment claim.

What is Sexual Harassment? According to the EEOC, [u]nwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitutes

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sexual harassment when submission to or rejection of this conduct explicitly or implicitly affects an individual’s employment, unreasonably interferes with an individual’s work performance or creates an intimidating, hostile or offensive work environment. There are generally two types of sexual harassment: quid pro quo and hostile work environment. Quid pro quo is a type of sexual harassment where a benefit or condition of employment is affected by whether or not an employee agrees to a sexual favor or submits to a sexual advance, typically in a “I’ll do this if you do that” situation. An example is when a supervisor threatens demotion or even dismissal unless an employee agrees to engage in sexual acts. Another example is when an employer promises promotion or some other benefit in exchange for sexual favors. A hostile work environment is a type of sexual harassment that is defined as a workplace that is permeated with intimidation, ridicule and insult that is sufficiently severe or pervasive to alter the conditions of employment and create an abusive working environment. This was the type of sexual harassment alleged in the lawsuit filed against the Texas dental practice mentioned earlier. In that lawsuit, two female employees accused the lead dentist of makWWW.FLORIDADENTAL.ORG

ing unwanted sexual comments, touching them in a sexual manner and making sexual comments about female patients in their presence. An isolated offhand comment or seemingly innocent teasing may not necessarily rise to the level of a hostile work environment, but if comments or teasing continue and become sufficiently severe or pervasive, such acts could amount to a hostile work environment.

Preventing Sexual Harassment Having a written policy expressly prohibiting sexual harassment is essential. It is impossible to have an exhaustive list of prohibited conduct. The following are common descriptions of prohibited conduct that could be included in such a policy: jokes or comments of a sexual nature; displaying or distributing pictures that are potentially offensive to others; engaging in any form of unwanted physical contact, such as kissing or hugging; and, engaging in any threatening, intimidating or hostile acts that relate to gender. Your policy also should incorporate procedures for reporting sexual harassment, as well as procedures for the prompt investigation of sexual harassment complaints. Ideally, any procedure for reporting harassment should set out more than one method to report and designate more than one person to whom reports of sexual harassment should be directed. This would avoid a situation where an employee is reluctant to report because the designated person to receive reports of harassment is the alleged harasser. Protecting an employee who reports sexual harassment from retaliation often is overlooked in sexual harassment policies. The same policies and strategies used to prevent sexual harassment also must be applied to prevent retaliation. Ways to do this include having a portion of the sexual harassment training dedicated to the issue of retaliation and following up with an employee who reported harassment to ensure the employee is not being subjected to retaliation.

As a best practice, any sexual harassment policy used by your practice should be updated regularly. This can be done by your office manager. For a more thorough review, you may even consider retaining a labor and employment attorney to review your policy. Whichever method you choose, document how and when your policy is updated. Best practice also should include implementing a structured and recurring training program on your sexual harassment policy, and require everyone in your practice to undergo this training. In addition to having a clear sexual harassment policy, setting a clear tone that sexual harassment will not be tolerated will help prevent and discourage sexual harassment. Involving the lead dentist or whomever is considered the head of your practice in conveying the message that sexual harassment will not be tolerated will further foster a feeling of mutual respect among employees, as well as a feeling of safety in the workplace. Title VII and the Florida Civil Rights Act are the primary laws under which an employer can be sued for sexual harassment. To be subjected to a lawsuit under these laws, an employer must have at least 15 employees. However, having fewer than 15 employees does not make your practice immune to legal action under other federal, state, and local laws and ordinances that make sexual harassment unlawful. Potential liability for a sexual harassment suit should not be your primary motivation to maintain respect and a feeling of safety in the operatory. Rather, quite simply put, itâ&#x20AC;&#x2122;s the right thing to do. This article is for informational purposes only and is not intended to be a substitute for professional legal advice. If you have a specific concern or need legal advice regarding your dental practice, you should contact a qualified attorney.

Ideally, any procedure for reporting harassment should set out more than one method to report and designate more than one person to whom reports of sexual harassment should be directed.

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Tom Morrison

FDC2018 KEYNOTES!

FRIDAY, JUNE 22



7:45-8:45 AM

Make Difficult People Disappear™ PM02  CE Credit: 1

Monica WofforD

Difficult people can exist at all touchpoints of a patient experience. Sometimes they’re coworkers or a claims representative.The truth is, most often these people are more different than difficult. It’s when we assume they think and respond using the same guidelines we impose on our own behavior, and they don’t, that we label them as difficult and respond accordingly. Gain emotional intelligence and actionable strategies you need to interact in ways that are stress free. Use of these strategies will allow you to improve how you lead, convey what you need, ask for help, influence decisions, and engage and motivate others. With those areas of frustration gone, you’ll produce better results and encounter fewer difficult people, while also enticing more patients to be a part of your practice.

Bring your whole team and start your morning huddle with us! Keynote sessions are free for all attendees during pre-registration.  $10 after June 8th

LEGISLATIVE CORNER WHAT’S IN A NAME? EVERYTHING! A DENTIST is someone who has gone through many years of education and training to use a specified skill set that provides an essential foundation for diagnosing and creating treatment plans to care for their patients. A DENTIST is responsible for not only addressing their patient’s oral health, but also is experienced enough to understand how to deal with patients who may suffer from serious medical ailments that could potentially impact their overall health without proper treatment and care. A DENTIST is a problem solver by nature and doesn’t want to see anyone lose their teeth, but instead is determined to figure out ways to help their patients maintain their teeth and prevent future bone loss in their oral cavity. A DENTIST is someone who takes pride in their profession and the type of care that is being provided to their patients, and believes that everyone should receive the highest standard of care. A DENTIST is always learning and exploring new opportunities to improve the experience their patients have during a dental appointment. A DENTIST is an advocate for their patients and becomes their biggest cheerleader when legislative proposals are introduced that would create barriers to accessing dental care, as well as legislative policies that would lower the standard of care they receive.

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As you bear the name DENTIST, honor that responsibility and reject those who try to change your name. You will be called upon to stand up for your profession — answer the call! During the 2018 Legislative Session, outside forces tried to discredit DENTISTS. They are infusing negative rhetoric throughout your local communities. Legislation was filed to create dental therapists as the answer to solving access-to-dental-care issues in Florida. These groups are telling legislators that dentists don’t want to treat people in underserved areas. They are telling legislators that dentists are unethical if they oppose dental therapists. They are boosting among themselves that this is their time to change the workforce model in Florida to include dental therapists. So, what do you plan to do about that, DENTISTS?

LEGISLATIVE CORNER JOE ANNE HART

Ms. Hart is the FDA chief legislative officer and can be reached at jahart@floridadental.org.

As DENTISTS, you are held to a higher standard and you must take hold of this opportunity to be the guiding light through this dark matter. You can’t complain on the sideline or engage in Monday morning quarterbacking — that won’t help address what’s coming. You need to get involved! So, what’s in a name? Everything — and no one will know unless you help make it known.

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BOARD OF DENTISTRY

BOARD OF DENTISTRY MEETS IN GAINESVILLE

The Florida Board of Dentistry (BOD) met on Friday, Feb. 16 in Gainesville. The Florida Dental Association (FDA) was represented by FDA BOD Liaison Dr. Don Ilkka and Director of Third Party Payer and Professional Affairs Casey Stoutamire. Other FDA members in attendance included: Drs. Gary Altschuler, Jim Antoon, Tom Biasteros, Chris Berdy, Tom Bowers, Andy Brown, Bert Hughes, Oscar Morejon, Suzie Thiems-Heflin and Wade Townsend. The D4 students from the University of Florida College of Dentistry also were in attendance with Dean Isabel Garcia.

MS. CASEY STOUTAMIRE FDA DIRECTOR OF THIRD PARTY PAYER & PROFESSIONAL AFFAIRS

If you have any questions, please contact Director of Third Party Payer and Professional Affairs Casey Stoutamire, Esq. at cstoutamire@floridadental.org or 850.350.7202. 1. See, Section 466.006(6) Florida Statutes for definitions and requirements.

TODAY'S FDA

All of the BOD members were present, which included: Dr. T.J. Tejera, chair; Dr. Naved Fatmi, vice chair; Drs. Joe Calderone, Nick Kavouklis, Bill Kochenour and Claudio Miro; hygiene members, Ms. Cathy Cabanzon and Ms. Angie Sissine; and, consumer member, Mr. Fabio Andrade. There is one dental and one consumer position open on the board that the governor has not yet filled. The BOD heard a presentation on the Efficacy of Periodontal Laser Therapy by Dr. Charles Cobb. The presentation was timely since the board was again considering a proposal later in the day to allow the use of lasers by hygienists in periodontal therapy. There was spirited testimony and debate, but ultimately, the BOD defeated this proposal by the Council on Dental Hygiene. Drs. Altschuler, Antoon, Berdy, Bowers and Ilkka all spoke eloquently in opposition to this proposal on behalf of themselves, the FDA, the Florida Association of Periodontists, and the Florida Society of Oral and Maxillofacial Surgeons, so please thank them for their time and dedication. The BOD approved amending Rule 64B5-7.005, Teaching Permits, to clarify that a teaching permit holder is exempt from the continuing education requirements. However, a teaching permit holder must still pass the Florida Laws and Rules exam and must have current CPR certification. In response to a letter from the Joint Administrative Procedures Committee (JAPC), the BOD approved language stating a dentist and hygienist can only receive up to six hours (as opposed to seven) for pro bono service. JAPC indicated that the seven hours in current rule exceeds statutory author-

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ity. Finally, the BOD approved an amendment to Rule 64B52.0144, Licensure Requirements for Dental Hygiene Applicants from Unaccredited Dental Schools or Colleges, requiring a credentials check be done when an applicant applies to sit for the Florida Laws and Rules exam in addition to the licensure exam. The Florida Academy of Pediatric Dentistry requested the BOD create a list of approved programs that comply with the training requirements necessary to get a pediatric conscious sedation permit. The BOD stated the rule language is clear on what needs to be in such training program and it would not be compiling a list.

The next BOD meeting is scheduled for Friday, May 18, 2018, at 7:30 a.m. EDT in Tallahassee.

There were six disciplinary cases, one recommended order and three voluntary relinquishments. If you have not yet attended a BOD meeting, it is suggested that you take the opportunity to attend and see the work of the BOD. It is much better to be a spectator than a participant in BOD disciplinary cases.

PARAGON

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HOUSE OF DELEGATES

HO U S E O F D E L EG AT ES JANUARY 26-27, 2018 On Jan. 26-27, the Florida Dental Association (FDA) House of Delegates (HOD) met at the Tampa Airport Marriott. The HOD discussed many issues, including the following business: FDA President Dr. Mike Eggnatz recognized FDA volunteers and staff for their membership successes and commented on how well the FDA is represented at the ADA level due to Drs. Irene Marron-Tarrazzi, Rick Huot, Alan Friedel, Don Ilkka, and Cesar Sabates. He reported on the FDA’s efforts to defeat the dental therapy agenda. He recognized Dr. Philip Glatstein for his legacy in organized dentistry and showed a dental parody video.

Report of the 17th District Trustee Dr. Cesar Sabates reported (via video) that Dr. Rick Huot was elected as ADA second vice president. He acknowledged the work done regarding specialty recognition and the ADA bylaws, and briefed the HOD on work being done to offer a health insurance program to members. He reported that new dentist members on ADA councils will get voting privileges and that the ADA HOD retained authority over the budget. He congratulated the FDA on gaining two new delegates and alternates, and announced the FDA is leading the nation in membership growth. Dr. Sabates has asked that the FDA survey the HOD on whether they would like the ADA to pursue a dental Medicare benefit.

June 2018 Openings on Delegation to ADA HOD The House approved the component designees and elected the following as at-large delegates: Drs. Bill D’Aiuto, Dave Boden, Steve Zuknick, Beatriz Terry and Dan Gesek.

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Election of Alternate At-large Delegates to ADA House The House elected the following as at-large delegates: Drs. John Cordoba, Paul Miller, Robin Nguyen, Linda Niessen, Jeff Ottley, Rodrigo Romano, Suzi Thiems-Heflin, Linda Trotter and Hugh Wunderlich (replacing Dr. Dan Geseck’s term).

Alternate Trustees on HOD The House adopted the following resolution. The HOD has 103 certified delegates: 100 delegates from the components and one student delegate from each of the three accredited Florida dental schools. FDA line officers, trustees, and alternate trustees may not be delegates or alternates to the FDA HOD.

Contested Elections Regarding Nominations, Elections and Installation The HOD amended the FDA bylaws, as amended. The Board of Trustees (BOT) nominates candidates to fill upcoming vacancies in the offices of president-elect, first vice president, second vice president and secretary. The HOD may make additional nominations from the floor for these offices. Nominations from the floor for these offices must be from the same component as the officer currently holding that office. The challenger must be nominated by a member in good standing from the same component. Election for these officers occurs at the HOD’s annual (June) session. If an elective office is contested, then the protocol for contested elections (i.e., Resolution 2017H-034, incorporated herein by reference) applies.

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The secretary will present a slate of officers (i.e., presidentelect, first vice president, second vice president) and other BOT, Leadership Development Committee and HOD nominees (if any), along with each nominee’s qualifications, to the HOD at least 21 days before the session where the election is to be held. The HOD may always make additional nominations from the floor.

Protocol for Contested Elections The House adopted the following resolution, as amended, to include the following protocol for contested elections: At the first session of the annual (June) HOD meeting, the speaker of the house announces all elective line officer positions to allow additional nominees from the floor. For a candidate to be added to the slate of candidates he/she must be a member from the same component as the line officer he/she is challenging. Any member in good standing from the challenger’s component must make a motion to add the challenger’s name to the slate of candidates. No officer or trustee can make this motion. A second is not needed. No formal campaigning will be allowed before the HOD. Candidates may contact individual delegates, but are not allowed to give speeches at caucus meetings. FDA staff will not provide lists of delegates to candidates. Each candidate will address the HOD for three minutes with no questions being asked from the floor. Each candidate will remain in the room while the other is addressing the HOD. Each component may invite the candidates to their breakfast caucus during the HOD. BOT members are asked to refrain

from walking with candidates into caucus, but should remain neutral in caucus proceedings in districts that are not their own. The election is conducted via written, anonymous ballots. For contested office, there is one ballot containing the names of all nominees for that individual office. Further, the Standard Code of Parliamentary Procedure used by the American Institute of Parliamentary Procedure, which governs the FDA, allows delegates to write in the name of their choice on the ballot whether that person has been nominated or not. The Credentials Committee is responsible for collecting the ballots and counting the votes. The Credentials Committee disregards ballots that are invalid. For example, voting for more than one candidate, voting for someone who is ineligible to serve or ballots that are unreadable. The ballots are counted by the Credentials Committee in the private green room behind the HOD room with supervision by FDA staff. After the ballots are counted, the Credentials Committee chair reports the results to the speaker of the house who announces the winner for each office. The number of votes each candidate received is kept confidential. To be elected, a candidate must receive a majority of all legal votes cast. For example, if three candidates are nominated for an office, all 103 delegates get to vote. If one of the three candidates receives a majority (50 percent plus one of valid ballots), then the election is over. If no one wins a majority, then a run-off election between the two who received the highest votes will take place.

Date of Next House of Delegates Meeting The next meeting will be June 22-23, 2018 at the Gaylord Palms Resort and Convention Center in Orlando. WWW.FLORIDADENTAL.ORG

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UPDATES FOR MEMBERS *PLEASE NOTE THAT FDA MEMBERS HAVE THEIR NAMES LISTED IN BOLD.

FDA Ranked No. 1 in Membership Growth by ADA! The American Dental Association (ADA) recently released the numbers for a fiveyear member trend on the growth/decline for every state since 2013. States were ranked best to worst, with the Florida Dental Association (FDA) ranked as the best in the country! Florida has had a 15 percent growth in that time frame. Please note the numbers listed are only licensed/active members and does not include retired members.

FDC2018 Registration is Open Registration for the 2018 Florida Dental Convention (FDC) is now open! Register by April 6 and save up to 30 percent on course pricing during early bird registration. As a reminder, FDC pre-registration is FREE for FDA member dentists! Go to bit. ly/2HYWNff to register today. Extend your stay at FDC2018 and experience the Walt Disney World magic! FDC attendees can take advantage of discounted partial-day theme park tickets. Experience unforgettable Walt Disney World Theme Park offerings, including the World of Avatar at Disney’s Animal Kingdom® Theme Park and much more! Go to mydisneygroup.com/flda18 to purchase your tickets today! The deadline to purchase tickets at the discounted rate is June 20.

Want FREE Course Tuition? Be an FDC Speaker Host! Be an FDC Speaker Host for the course of your choice! Lecture speaker hosts will receive FREE course tuition and a lunch voucher for Exhibit Hall concessions. Workshop and certification speaker hosts will receive FREE course tuition for an a.m. or p.m. lecture of their choice and a lunch voucher for Exhibit Hall concessions. Go to bit.ly/2FgDYGJ to complete the electronic Speaker Host Form. Deadline is April 27.

Celebrate Your Colleagues at the 2018 FDA Awards Luncheon Plan to attend the 2018 Awards Luncheon on Friday, June 22 in conjunction with FDC. Tickets are $40 each or purchase a table of 10 for $350. Add your ticket to your FDC registration or call Brooke Martin at 850.350.7103 to purchase your ticket today. The deadline to purchase tickets is June 1. Go to bit.ly/2oNuj0c to see the full list of award winners.

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Join FDAS for a FREE Breakfast at FDC2018 Get “A Taste of Success” as you discover your FDA Services’ (FDAS) member benefits and savings opportunities over a plated breakfast at FDC2018! Through a series of short presentations, our vetted Crown Savings merchants will get you up to date on the latest deals and offers you can take advantage of as an FDAmember dentist. The FDAS insurance sales directors will discuss the valuable insurance programs available through FDAS. It will be held on Saturday, June 23 from 7:45-8:45 a.m. in the Exhibit Hall. Space is limited, so go to bit. ly/2FgLPQg to register. BONUS: Each dentist who brings in a current worker’s comp., office insurance or malpractice policy declaration page for a price comparison receives a $10 gift card!

Problems with Drugs or Alcohol? FDA Well-being Committee Offers You Professional Assistance Alcoholism and drug addiction can touch any of us. ADA statistics have shown that almost 20 percent of dentists will have problems with drugs or alcohol during their careers. The FDA Wellbeing Committee is an organization of dental professionals who can give complete confidential assistance to members of the profession, their spouses and staff members. Anyone desiring information and/or help can anonymously contact Dr. Barton Blumberg at 352.446.7910. WWW.FLORIDADENTAL.ORG

Have You Seen Our Videos? Make sure to check out the FDA’s new video series, “Chew on This! 32 Questions.” Filmed in a single shot, the FDA asks intriguing people what they like, what they don’t and that fascinating middle ground that defines them. Interested in taking part in “Chew on This! 32 Questions” or know someone who would make a great subject? Please send suggestions to communications@floridadental.org — we’d love to hear from our members! Go to blog.floridadental. org/category/chew-on-this/ to watch these entertaining videos.

Helping Members Succeed: New FDA Career Center Find your next opportunity at the FDA Career Center! Job seekers can post their résumé for free. Employers can list jobs using an online management system, with résumé search included. Another exciting feature is the FDA Mentorship Program — a resource to help dental students gain a practical and professional perspective of dentistry from established member dentists. Mentors can help facilitate their protégé’s transition from dental student to practicing dentist. To visit our Career Center, go to careers.floridadental.org.

Congratulatons, Ms. Jerkins! The FDA recently received the news that Ms. Tammy Jerkins, the wife of longtime FDA member Dr. Forrest Jerkins, was named the 2018 Macy’s and Department of Education Teacher of the Year in July! Ms. Jerkins teaches mathematics to students in grades 8-12 at Leesburg High School in Lake County. During her 18-year career, she has taught Algebra I, Geometry, Informal Geometry, Algebra II, Algebra II Honors, Applied Math, InWWW.FLORIDADENTAL.ORG

tensive Mathematics, Liberal Arts Mathematics I, Liberal Arts Mathematics II, Math for College Readiness and PreCalculus Honors. Ms. Jerkins is known for helping struggling and unmotivated students find success in math class. She is the first Lake County teacher to win the statewide honor, according to state records. Congratulations, Ms. Jerkins on this honor!

Welcome New FDA Members These dentists recently joined the FDA. Their membership allows them to develop a strong network of fellow professionals who understand the day-to-day triumphs and tribulations of practicing dentistry.

Atlantic Coast District Dental Association Ailema Bayola Perez, Boynton Beach Jessica Capellan, West Palm Beach Andrew Forrest, Fort Lauderdale Leon Gerard, Boca Raton Jerome Petrisko, Fort Lauderdale Narda Rodriguez, Boynton Beach Fernando San Juan, Miami Ganga Verma, Tamarac Hasan Yap, Fort Lauderdale Kristi Zheku, West Palm Beach

Central Florida District Dental Association Michael Blevins, Satellite Beach Nadine Ferbinteanu, Lake Mary Carlo Guevara, Gainesville Michael Hosking, Viera Yoshita Hosking, Viera Richard Keller, Orlando Hyung-Jun Kong, Winter Park Adam Lazar, Orlando James Magee, Orlando James Moore, The Villages

In Memoriam The FDA honors the memory and passing of the following members: Melvin L. Butterworth Gainesville, GA Died: 12/29/17 Age: 92

Philip M. Glatstein South Miami, FL Died: 1/13/18 Age: 90

Jeff G. Nichols Rockledge, FL Died: 1/1/18 Age: 51

Stanford Kane Aventura, FL Died: 1/14/18 Age: 85

Wester G. Harris Tallahassee, FL Died: 1/11/18 Age: 78

Ralph C. Day Gainesville, FL Died: 1/24/18 Age: 71

Howard A. Oser Orlando, FL Died: 1/27/18 Age: 84

Tuan Nguyen, Daytona Beach Scott Sakowitz, Longwood Ricardo Sanpedro, Debary Allyson Suit, Ormond Beach Jeremiah Taylor, Eatonville Pedro Valentin Sobrino, Casselberry Samuel Wakim, Windermere Angela Willox, Orlando ArNelle Wright, Apopka

Northeast District Dental Association Huda Aljonaidy, Ormond Beach Bernardo Bianco, Ponte Vedra Jose Luis Marcos-Arenal, Jacksonville Beach Hanna Mularkey, Atlantic Beach Noel Rodriguez, Orange Park

Northwest District Dental Association Dean Manning, Pensacola

SEE PAGE 25

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DOCTORS CHOICE

UPDATES FOR MEMBERS FROM PAGE 23

3RENEW WAYS TO

1 2

CREDIT CARD PAYMENT FDAONLINE - 3 Ways to Renew

Visit floridadental.org/dues to pay your dues in full or set up a dues installment plan with a credit card.

CREDIT CARD PAYMENT VIA PHONE OR MAIL Call the member relations team at 800.877.9922 to make a credit card payment in full over the phone or use the self-addressed yellow envelope to submit your payment in full, or enroll in the dues installment plan by submitting your dues statement with your credit card information. Donâ&#x20AC;&#x2122;t forget your signature!

CHECK BY MAIL Use the self-addressed yellow envelope for a onetime payment in full by check. Make your check payable to the Florida Dental Association. HAVE QUESTIONS ABOUT YOUR DUES STATEMENT? Go to www.floridadental.org/dues for answers to frequently asked questions!

South Florida District Dental Association Diane Alvarez-Rodriguez, Sunny Isles Beach Jinelle Andujar, Miami Beach Eileen Castro, Miami Sandra Cuartas, Davie Maria Hayeck, Coral Gables Georgia Hernandez, Miami Beach Cassandra Iglesias, Miami Maria Mogollon, Miami Numa Munoz, Palm Springs Nuria Otero, Miami Amr Radwan, Miami Elvira Rodriguez, Miami Nancy Wise, Miami

West Coast District Dental Association Jamil Abdelghani, Gulfport Sandra Aljure-Estrada, Land O Lakes Aymee Almaguer, Palm Harbor Marian Gerges, Lutz Ivelis Hernandez-Ramirez, Naples Naresh Kalra, Tampa Marian Khalil, Clearwater Reshma Kumar, Valrico Michael McNeill, Tampa Mary Midence, Naples Sandra Santos, Brandon Carolyn Sheetz, Naples

NEED MORE HELP? Our FDA Member Relations Department is always ready to help with any questions. Call 800.877.9922 or email membership@floridadental.org.

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Working alongside practices of all sizes FDAS THE DOCTORS COMPANY PARTNERto ADVANCE, PROTECT AND REWARD SHIP the practice of good medicine. We take our promise of partnership seriously, and we measure our performance by continually surveying our members. This is what they tell us:

MEMBER LOYALTY 91 percent of members say they plan to stay with The Doctors Company until they retire.

UNMATCHED REWARDS 90 percent of members agree that our efforts to reward them are unmatched.

RELENTLESS DEFENSE 93 percent of members agree that we relentlessly defend our members.

EXCEPTIONAL MEMBER SERVICES 94 percent of members are satisfied with the way The Doctors Company handles phone calls, questions and requests.

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Gaylord Palms Resort & Convention Center (Host Hotel) Room rate: $196 per night, including free self-parking Call 407.586.2000 for reservations Springhill Suites Marriott Room rate: $122 per night, plus $5 nightly parking Call 888.789.3090 for reservations You also may visit www.floridadentalconvention.com/hotel to make your reservation online at either hotel.

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2018 AWARDS LUNCHEON Join in the recognition of your colleagues. FRIDAY • JUNE 22, 2018 11:30 AM-1 PM

FDA 2018 AWARDS FLORIDA LUNCHEON DENTAL CONVENTION

Gaylord Palms Resort & Convention Center Orlando, Florida

2018 AWARD RECIPIENTS PRESIDENT’S AWARD Dr. Michael Eggnatz

NEW DENTAL LEADER AWARD Dr. Jordan Harper

FDA DENTIST OF THE YEAR Dr. Irene Marron-Tarrazzi

DENTAL TEAM MEMBER AWARD Ms. Elizabeth Martinez

J. LEON SCHWARTZ LIFETIME SERVICE AWARD Dr. Jim Antoon

FDA PUBLIC SERVICE AWARDS Dr. Stephen Krist Dr. Harley Richards

FDA LEADERSHIP AWARDS Dr. Chris Bulnes Dr. Bert Hughes

DANIEL J. BUKER SPECIAL RECOGNITION AWARD Ms. Casey Stoutamire

Individual tickets are $40 or table of 10 for $350 Deadline to purchase: June 1st. Contact Brooke Martin at bmartin@floridadental.org or 850.350.7103 to purchase your tickets.

2018

AWARD RECIPIENTS J. Leon Schwartz Lifetime Service Award Dr. Jim Antoon

Dentist of the Year Dr. Irene Marron-Tarrazzi

Dr. Jim Antoon began his career as a faculty member at the University of Louisville. He returned to Florida, where he has maintained a periodontal practice in Rockledge for 39 years. He began his work in organized dentistry scheduling childrenâ&#x20AC;&#x2122;s dental health activities, and later held leadership positions in the Brevard County Dental Society and the Central Florida District Dental Association (CFDDA). He helped establish the Florida Dental Association (FDA) Council on Ethics, Bylaws and Judicial Affairs, and later served as chair on the American Dental Association (ADA) Council on Ethics, Bylaws and Judicial Affairs in 2006. He also served on the ADA Council on Dental Education and Licensure as well as the ADA Strategic Planning Committee. He is a member of the FDA and ADA delegation and the FDA Board of Trustees (BOT). He is co-chair of the 2019 Florida Mission of Mercy (FLA-MOM). He has received numerous awards, including FDA Dentist of the Year in 2002 and 2011. He enjoys the camaraderie and friendship of those who serve our profession. His most rewarding accomplishment was meeting his wife, Susan. They married in 1974. They have five children, five grandchildren and one great granddaughter.

Dr. Irene Marron-Tarrazzi has been an ADA member for 14 years and has served in many leadership positions within organized dentistry, including ADA second vice president, president of the South Florida District Dental Association (SFDDA) and treasurer of the FDA Political Action Committee. She also is a past member of the ADA New Dentist Committee, an alumna of the ADA Institute for Diversity in Leadership and a speaker for the ADA Success Program. In 2017, Dr. Marron-Tarrazzi won the Women to Watch Award from the Lucy Hobbs Project. She is a member of several professional dental organizations, including the America Academy of Periodontology, American Association of Women Dentists and the Hispanic Dental Association. She is a fellow of the American College of Dentists (ACD), International College of Dentists (ICD) and the Pierre Fauchard Academy.

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Originally from Venezuela, Dr. Marron-Tarrazzi studied dentistry at the Universidad Central de Venezuela. She completed her postdoctoral training at University of North CarolinaChapel Hill, where she earned her certificate in periodontology and Master of Science degree. In 2003, Dr. Marron-Tarrazzi earned her dental degree from Nova Southeastern University College of Dental Medicine. She is an adjunct faculty member at Nova and the University of Florida Hialeah Dental Clinic. She owns a private practice in Miami.

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President’s Award Dr. Michael Eggnatz Dr. Michael Eggnatz has held leadership positions at every level of the tripartite. Dr. Eggnatz has served on the ADA 17th District Delegation, and has been an FDA trustee, Governmental Action Committee member, legislative contact dentist, Donated Dental Services board member and FDA BOT liaison to the Committee on Conventions and Continuing Education. Dr. Eggnatz is a past president of the South Broward Dental Society and the SFDDA, and served as general program chair for the Miami Winter Meeting for nine years. He also served as president of the Greater Miami Chapter of Alpha Omega and as deputy and state regent. Dr. Eggnatz has been in the FDA House of Delegates (HOD) since 1997, and is a fellow of the ACD, the ICD and the Pierre Fauchard Academy. Dr. Eggnatz is a native Floridian, and in 1998 became a thirdgeneration dental graduate from the University of Maryland School of Dentistry. He is most proud of his beautiful grown children, Kristina and David, his wife, Marian, and his family’s legacy in dentistry.

Daniel J. Buker Special Recognition Award Ms. Casey Stoutamire Ms. Casey Stoutamire is the FDA’s director of third party payer and professional affairs. She received her undergraduate degree from the University of Florida and graduated cum laude from Stetson University College of Law in 2009. Ms. Stoutamire is FDA members’ go-to resource

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on all things related to third-party payers — from private insurance plans and worker’s compensation plans to Medicaid managed-care plans. She also monitors and works closely with the Florida Board of Dentistry. Some of her other responsibilities include staffing the FDA Council on Dental Benefits and Care, the Council on Dental Education and Licensure, and serving as parliamentarian for the FDA HOD. Ms. Stoutamire was a competitive gymnast for more than 15 years and received numerous scholarship offers from various colleges and universities. As a neat party trick, she can still walk on her hands! Today, she enjoys running and cycling, spending time with family and friends, and kayaking with her dog, Gus.

Leadership Award Dr. Christopher Bulnes Dr. Christopher Bulnes is a general dentist in Tampa. He is a graduate of the University of Florida and received his dental degree from Southern Illinois University. He has held every line officer position in the Hillsborough County Dental Association and West Coast District Dental Association (WCDDA). He’s also served on the WCDDA Program Committee since 2004 and the FDA Council on Membership from 2005-2012, serving as chair on council from 2006-2012. Dr. Bulnes serves on the ADA 17th District Delegation and is vice chair of the ADA Council on Dental Benefit Programs. He was the local co-chair for the 2018 Florida Mission of Mercy (FLA-MOM) in March. Dr. Bulnes and his wife, Kelsey, have three children: Ryan, Christian and Caelyn. His interests include spending time with his family, coaching his children, traveling, golf, long-distance running and triathlons. SEE PAGE 32

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New Dental Leader Dr. Jordan Harper

FROM PAGE 31

Leadership Award Dr. Bertram Hughes Dr. Bertram Hughes is a graduate of the University of Florida, and has been a member of organized dentistry for more than 30 years, where he has held many leadership positions. Dr. Hughes serves as the general chair of the Florida Dental Convention and the FDA Committee on Conventions and Continuing Education. Nationally, he serves on the ADA Commission for Continuing Education Provider Recognition and as president of the National Dental Association Foundation. In addition, he serves on the delegation to the FDA and the ADA 17th District Delegation. Dr. Hughes has held both state and national officer positions in various dental associations, as well as board positions at the CFDDA and the Alachua County Dental Association. He is a fellow of the Pierre Fauchard Academy and the ICD. Dr. Hughes is committed to helping treat the underserved and those with a limited access to quality health care. He has participated in programs such as the FLA-MOM, Dentistsâ&#x20AC;&#x2122; Day on the Hill, We Care and other local charities.

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Dr. Jordan Harper was born and raised in Niceville, Fla., and decided at the age of 15 that he wanted to be a dentist. He is a graduate of the University of Florida and earned his dental degree from Nova Southeastern University College of Dental Medicine. He is the vice chair of the FDA Council on the New Dentist and is a member of the Niceville-Valparaiso Chamber of Commerce. He is the current honorary commander of the Air Force 58th Fighter Squadron, who fly the F-35s. When he is not in the office, Dr. Harper enjoys spending time with his wife, Cayleigh, and their fur babies: an English bulldog, Nixon, and a French bulldog, Hamilton. He enjoys wakeboarding, snowboarding, scuba diving, hiking, filmmaking and traveling. Second to his dental degree, his proudest accomplishment is becoming a private pilot and flying general aviation aircraft.

Public Service Award Dr. Stephen Krist Dr. Stephen Krist is a native of Tampa, where he has practiced dentistry since 1979. Dr. Krist is a graduate of the University of Florida and received his dental degree from Emory University School of Dentistry in 1979. Upon graduation, he joined his uncle, Dr. Ed VanEepoel, in practice. Ten years later he purchased

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the practice. Dr. Krist has enjoyed his restorative practice, his teaching opportunities at the Dawson Academy, Pankey Institute and the University of Florida general practice residency program. Dr. Krist has served at multiple FLA-MOM events and was the committee lead for dental triage in 2014. He volunteers yearly in Haiti to provide dental care to remote regions, and works to organize teams of dentists to assist in this service. Dr. Krist has been married to his wife, Ardath, for 41 years and is the proud father to three daughters and grandfather to seven grandchildren.

Public Service Award Dr. Harley Richards Dr. Harley Richards is a graduate of Emory University and received his dental degree from Emory University School of Dentistry in 1976. He then completed a one-year fellowship in general anesthesia, followed by a three-year oral and maxillofacial surgery residency at the Jacksonville Health Education Programs before opening his private practice in 1980. Dr. Richards gives presentations both locally and regionally on oral surgery. Dr. Richards is the president of the Polk County Chapter of the American Cancer Society and a board member of the Sun-N-Fun International Expo. He has been active with the Lakeland Volunteer Medical Clinic, where they provide extractions for the homeless in the area, for more than 10 years. In his spare time, Dr. Richards is an accomplished pilot holding various ratings, both fixed and helicopter. And, he owns his own helicopter. Dr. Richards has been married to his wife, Martha, since 1979 and they have three children: Harley II, Fielding and Morgan.

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Dental Team Member Ms. Elizabeth Martinez Ms. Elizabeth Martinez was born and raised in Tampa. She attended Hillsborough Community College and Concorde Career Institute, where she received her certification in dental assisting. Ms. Martinez has been active in continuing education throughout her 21 years of dental assisting. She has taken cosmetic specialized training from the Las Vegas Institute and through the Rosenthal Aesthetic Advantage series of courses. She also has participated in multiple courses from the Spear Institute, Invisalign and CEREC. Her continuing education has allowed Ms. Martinez to be skilled in every aspect of general dentistry. When she is not in the office, much of her time is spent in the pursuit of missions throughout the world. Ms. Martinez has participated in and lead missions in Africa, Haiti, Nicaragua and the Dominican Republic, and volunteered at the FLA-MOM in Tampa. She and her husband, Alex, have been married for 16 years. Their latest venture in service to others has been fostering children with the West Florida Foster Care Services.

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NEW DENTIST TRACK With your success in mind, FDC has designed a New Dentist Track with courses that will help jumpstart your career! Register for these courses and get a crash course on what you need to succeed as a new dentist. REGISTRATION CATEGORY

REGULAR

ONSITE 6/9

DENTIST - FDA/ADA MEMBER

$20

$30

NON-MEMBER DENTIST

$20

$30

REGISTRATION PRICING IS FOR INDIVIDUAL COURSES

FRIDAY, JUNEFDC 22 IN THE OPERATORY MR. TOM MORRISON

THE DASH — MAKING SURE YOUR OBITUARY WON’T SUCK  NC10 9:15-10:15 AM  COMMUNICATION  CE CREDITS: 0

DR. SONALI RATHORE CBT 101: AN INTRODUCTION TO CONE BEAM TOMOGRAPHY FOR THE STAFF MEMBER AND NEW DENTIST  C40 10:30-11:30 AM  ORAL PATHOLOGY  CE CREDITS: 1

DR. DAN HENRY

DR. CHRISTOPHER SALIERNO HOW TO NOT FAIL MISERABLY IN PRIVATE PRACTICE 2-3:30 PM  FINANCIAL  CE CREDITS: 0

SATURDAY, JUNE 23



NC12

TREATMENT PLANNING WITH ETHICS AND LONG-TERM OUTCOMES IN MIND  PM06 9-10:30 AM  COMMUNICATION  CE CREDITS: 1.5

DR. ALEXANDRE ABREU

DR. MARC GOTTLIEB

EVALUATION AND TREATMENT OF PATIENTS WITH SLEEPDISORDERED BREATHING  C49

GAME CHANGERS YOU NEVER LEARNED IN DENTAL SCHOOL  C60

3:45-5:15 PM  SLEEP DISORDERS  CE CREDITS: 1.5

10:45-11:45 AM  TREATMENT PLANNING  CE CREDITS: 1

GO TO FLORIDADENTALCONVENTION.COM FOR COMPLETE COURSE DESCRIPTIONS.

COME FOR THE CE. STAY FOR THE FUN! » NETWORK AT ALUMNI RECEPTIONS » SING ALONG TO TODAY’S HITS AT DUELING PIANOS » DANCE THE NIGHT AWAY AT THE NEW DENTIST AFTER PARTY » CONNECT WITH CLASSMATES AT THE ASDA RECEPTION » THROW IT BACK TO THE 1980s AT 80s FLASHBACK!

QA &

FDC2018 CHAIR WITH DR. CHERRY, FDC2018 CHAIR

DR. BRAD CHERRY

TFDA: What is the focus of the 2018 scientific program?

TFDA: Why is attending FDC beneficial to your practice?

BC: The 2018 Florida Dental Convention’s (FDC) program theme is “Elevate your Game” and will focus on specialty care and complications that may arise during dental treatment. An example of this continuing education (CE) focus is Dr. Willy Dayan’s courses on clear aligner therapy.

BC: Attendees are able to learn new clinical techniques and procedures, educate and empower their staff, as well as enjoy time with their family and friends at the myriad fun social events.

TFDA: Why should someone attend this year’s convention? BC: FDC2018 offers an ample amount of CE on a variety of topics for everyone on the dental team. With the program focusing on specialty care CE, dentists and team members can take courses on topics that will expand their professional horizons.

TFDA: What’s new and fun at FDC?

TFDA: Why is it a benefit to bring your staff team to FDC? BC: This year, team members will be able to take in-depth clinical courses normally only dentists were able to attend. Because of this, team members will be able to gain clinical knowledge and skills they can bring back and implement in the dental office. Also, FDC is a great place for team building. Teams can start their day at the keynote sessions, followed by courses geared for the entire dental team, explore the Exhibit Hall and meet with exhibitors together, and end the day at the social events.

BC: Two words: dueling pianos. On Thursday, we will feature Howl2Go’s Dueling Pianos, which is going to be a can’t-miss event for all attendees!

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IN THE OPER FDC In the Operatory

ATORY Experience “Live Dentistry” in the operatory with these courses at the 2018 Florida Dental Convention! REGISTRATION CATEGORY

REGULAR

ONSITE 6/9

DENTIST - FDA/ADA MEMBER

$75

$85

NON-MEMBER DENTIST

$80

$90

TEAM MEMBER

$55

$65

FDC In the Operatory REGISTRATION PRICING IS FOR INDIVIDUAL COURSES.

Operatory Sponsored by Patterson Dental

FOR COMPLETE COURSE DESCRIPTIONS, GO TO FLORIDADENTALCONVENTION.COM.

Camera Sponsored by Implant Educators

DR. HYUNG-JUN KONG  DR. THOMAS YOON LIVE SURGERY: MINIMALLY INVASIVE CRESTAL APPROACH SINUS LIFT  C06

This course is fully sponsored by

THURSDAY, JUNE 21  9 AM-12 PM  ORAL SURGERY  CE CREDITS: 3 AUDIENCE: DENTISTS

DR. DAVID CLARK TREATING POST ORTHODONTIC BLACK TRIANGLES AND UNDERSIZED TEETH  C15

THURSDAY, JUNE 21  2-4 PM  RESTORATIVE  CE CREDITS: 2 AUDIENCE: DENTISTS

This course is partially sponsored by The equipment for this course is sponsored by

DR. RICK FERGUSON PERFECTING DENTAL IMPLANT SURGERY WITH IN-OFFICE 3-D PRINTED GUIDES: A LIVE SURGICAL EXPERIENCE  C27

This course is fully sponsored by

FRIDAY, JUNE 22  9 AM-12 PM  IMPLANTS  CE CREDITS: 3 AUDIENCE: DENTISTS, ASSISTANTS

DR. ROSS ENFINGER CEREC TO THE MAX: SURGICAL GUIDES TO IMPLANT CROWNS  C44

FRIDAY, JUNE 22  2-5 PM  ORAL SURGERY  CE CREDITS: 3 AUDIENCE: DENTISTS, HYGIENISTS, LABORATORY TECHNICIANS, DENTAL STUDENTS

This course and equipment are fully sponsored by

LIVE DENTISTRY

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W E I V E R P R E AK Who Owns a Sent Email?

MR. RANDY DEAN

Randy Dean, MBA, iknown as The E-mail Sanity Expert®, has been one of the most popular expert speakers on the conference, corporate and university training and speaking circuit for several years. The author of the recent Amazon email bestseller, “Taming the Email Beast,” Mr. Dean is a popular and engaging time, email and technology management speaker and trainer. He brings 25+ years of speaking and training experience to his programs. Learn more at http://www.randalldean. com. Mr. Dean is an FDC2018 speaker, and will be presenting two courses on Saturday, June 23, 2018. “Smart Phone Success and Terrific Tablets: Finding More Productivity with Your Devices” will be at 9:30 a.m., and “Taming the Email Beast Using MS Outlook and/or Gmail: Key Strategies for Managing Your Email Overload” will be at 2 p.m.

TODAY'S FDA

Over the last 10 years, I have led hundreds of sessions on effective email management all across the United States, Canada and Europe. After one of my recent client sessions in Atlanta, I was pondering the question above. One of the attendees said, “It seems like once people hit ‘Send,’ they often absolve themselves of all responsibility.”

Even if the email gets through, the receiver might not be there. They are home with a sick kid. They are stuck in bad traffic. They are in a “run-on” meeting. They are working on a deadline project and forget to check their email. If you send them something requiring a quick (or even worse — immediate!) reply, you are out of luck. They won’t see it until it is too late.

That struck a nerve with me. Because when you think about it, many email users do just that — they hit “Send” and assume their work and responsibility is DONE. But, there is a problem with this: How do you know that the email you sent was properly received and properly understood? As a matter of fact, if you hit “Send” and think your work is over, I strongly believe you are basically asking to get burned — especially when sending emails of an urgent nature.

They get it, but they don’t understand it. Hey, maybe your email composition skills aren’t the best. You didn’t make the problem, issue or task terribly clear, or they lost the most important items in your dense text structure. Or, you sent it to 15 people, and no one realized they owned something in there. I see all these happen all the time!

Here’s why: Some emails don’t get there. This simple fact is a truth — some emails don’t get through. They fail. Failure rates are, of course, quite low inside of an organization, but once you send externally, a certain percentage of emails simply don’t make it. (The other party actually might NOT be lying when they tell you they didn’t get the message.)

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Because of these issues, I believe a “sent message” is actually still “owned” by the sender, until they can confirm that not only did the receiver get it, but also that the receiver understands it and knows what they need to do with it. And, if something fails along the way, it likely isn’t the receiver’s fault (unless, of course, the receiver is simply being careless and not paying appropriate and reasonably timely attention to what they received). If the sender is held accountable for most email communication failure situations, I think that would change things dramatically. They would, by default:

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The recipient isn’t on the mark — the sender is — until that recipient clearly takes the baton.

Pick up the phone when sending something critical/urgent/hot. They wouldn’t put all their trust in email servers, and/or that people are simply sitting at their desk waiting for the next email to come in. They would OWN that message until they know it was properly received, and, for truly urgent messages, they would confirm receipt using a second communications tool, like the telephone. They would write better emails and email subject lines. Put yourself in the recipient’s shoes: Can they easily and clearly understand both what the message is about and what they need to do with it? If not, as the sender, you might want to revise/edit/rewrite that message for clarity. “I’m so sorry I wrote you a long letter. I didn’t have time to write a short one.” – Sir Winston Churchill. They would ask for a response if the recipient still is unclear. All human brains work differently. You can’t assume they understand you completely. Give them an option to follow up with you if they have any questions/ confusion, and ask them to confirm both receipt and task deadlines/ownership in a short reply message. Then, you know it is now “theirs.” Before then, you as the sender still own it. And, you own any negative repercussions from a communications failure prior to this point. If everyone using email considered this philosophy, I believe email as a communications tool would quickly and dramatically improve. The recipient isn’t on the mark — the sender is — until that recipient clearly takes the baton. Get your people to understand this, and many less email problems will occur.

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HIGHLIGHT

“PROFITING FROM PLASTICS” — CREATING QUALITY ORAL APPLIANCES FOR YOUR PATIENTS WORKSHOP W09  THURSDAY, JUNE 21  2-5 PM  ORTHODONTICS  CE CREDITS: 3 AUDIENCE: DENTISTS, ASSISTANTS, HYGIENISTS, LABORATORY TECHNICIANS REGISTRATION CATEGORY

REGULAR

ONSITE 6/9

DENTIST - FDA/ADA MEMBER

$325

$360

NON-MEMBER DENTIST

$355

$390

TEAM MEMBER

$325

$360

Incorporating new products or techniques into your practice oftentimes means a sizable financial commitment with an uncertain return on that investment. Come learn how to make appliances in your own office that can have a positive impact on your patients AND your bottom line! Attendees will have the opportunity to use a state-of-the-art pressure machine to fabricate and finish one or more of the following: custom athletic mouthguard, night guard, minor tooth movement clear aligner or Essix retainer. Creative ideas for incorporating these appliances and others into your practice will be shared. Attendance is limited to 25. Participants will be able to:  see the advantages of using a positive-pressure machine over a vacuum

former to make your oral appliances.

 learn the importance of plastic selection to create the best outcome for

your patients.

 understand what constitutes a properly made custom mouthguard.  gain knowledge of how to properly fabricate and finish an appliance.

FDC 2018 HIGHLIGHT PROFITING their own stone cast to fabricate mouthguard,FROM if time allows. PLASTICS

Participant Requirements: Loupes will be helpful. Participants may bring

Sponsered by

This workshop and equipment are partially sponsored by Academy

DR. DOUGLAS LAMBERT graduated from the University of Minnesota Carlson School of Management and the University of Minnesota School of Dentistry. He is a Fellow in the American College of Dentists, Pierre Fauchard Academy, Academy for Sports Dentistry, American Society for Dental Aesthetics, and a Diplomate of the American Board of Aesthetic Dentistry. Dr. Lambert is part of the education team for the post-graduate course in esthetic dentistry at the University of Minnesota School of Dentistry and the Catapult Group and serves as an independent researcher for many dental manufacturers, and as the team dentist for the Minnesota Lynx of the WNBA.

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FREE COURSES FOR FDA MEMBERS at FDC! INTERESTED IN BUYING OR SELLING A PRACTICE? Preparing to Purchase a Dental Practice: Finding a Diamond in the Rough Thursday, June 21 | 10 AM-12 PM | Speaker: Jason Nunez | Course Code: NC04

Life After Dental School: Iâ&#x20AC;&#x2122;m Ready to Own My First Dental Practice Thursday, June 21 | 2-4 PM | Speaker: Jonathan Burns | Course Code: NC06

FDAS BANK OF AMERICA

http://www.floridadental.org/convention-ce

YOUR LOCAL DENTAL FINANCING EXPERTS

Jonathan Burns 614.309.7611 jonathan.burns@ bankofamerica.com

Visit Bank of America at Booth 920

Jason Nunez 614.804.0627 jason.nunez@ bankofamerica.com

SPE

W E I V E R P AKER

Three “Magical” Methods to Eliminate Office Conflict, Even if Your Wand is Broken Selma is whining that Frank isn’t pulling his weight. Bob is barking at James for not coming in on time and you’re about to burst if one more person yells, fusses or utters another negative word that interrupts your work. Office conflict is rampant and it seems to be spreading through your office faster than a plague, but how do you stop it?

MONICA WOFFORD

Monica Wofford, CSP is a leadership development specialist and speaker, CEO of Contagious Companies Inc. and author of “Make Difficult People Disappear.” She can be reached at 866.382.0121 or visit ContagiousCompanies.com. Mrs. Wofford will be a keynote speaker at FDC2018 and presenting her course, “Make Difficult People Disappear” on Friday, June 22 at 7:45 a.m.

TODAY'S FDA

In my book, “Make Difficult People Disappear,” there are a plethora of powerful antidotes to the disease of negativity and strain of stress and conflict at the office. The following are three of the top ideas you can use quickly, even if your magic wand seems broken.

Increase the Rewards and Consequences People do what they get paid attention to for doing. When a leader listens and adds to a conflict-ridden conversation, that leader is rewarding and reinforcing the negativity. If Bob’s bark is much worse than his bite, James learns to tolerate the barking and keep doing what he’s been doing. If nothing is done about Frank’s shirking of the workload, Frank will continue his actions and Selma, who may be a high performer, will eventually tire and leave. Not only do people do what they are paid attention

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for, in the absence of compelling rewards and consequences, they will do whatever is easiest. Many leaders, though well-meaning, miss this mark. Providing more work when the initial work is done is not a reward that says, “Yay, you!” — it’s a consequence and trains workers to finish projects more slowly. When someone breaks a significant policy and nothing is said beyond, “Please, don’t do that again,” this is not a consequence of note. Depending on the policy, it is a consequence that may inadvertently reward the very behavior that needs to stop. Implement motivating rewards and enforceable, noticeable consequences and the conflict among employees who try to manage each other’s behavior will rapidly dissipate.

Raise Awareness While most know intellectually that not everyone communicates in the same way, our lack of conscious awareness of those differences and how to lead each of them creates conflict. Raise the awareness and the emotional intelligence at the office by helping employees understand the distinct styles and motivations of their colleagues. Someone who is motivated by “getting things done,” referred to in the book as a Commander, will communicate much more in bullet form, with an emphasis on immediate action, results and efficiency. An employee

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Whether it disappears or evaporates into thin air by way of a behavior change or there’s simply a change in the way the leader sees that person, difficult people can disappear … even if your wand is broken.

who is more laid back, easygoing, focused on the needs of team members and skilled in empathy is what the book refers to as a Relater. This person is likely motivated by “getting along with others” and would rather run a marathon in the Sahara than have a conflict. He or she will not be focused on efficiency, but effectiveness of team member inclusivity and engagement. While both provide immeasurable value to the team, their communication styles couldn’t be farther apart and more readily misunderstood by the other party — creating an environment ripe for continued conflict, inaccurate and harsh labels, born out of simple misunderstanding and inherent miscommunications.

Manage Expectations With a raised awareness comes a shift in expectations of the behavior of others. Without it, employees expect their colleagues to behave in just the same way with similar needs and expectations. It’s as if we look at a German Shepherd expecting it to act like a Jack Russell, and then get mad at the small dog for not acting big and regal. The same occurs when we label a colleague as difficult and continue to expect them to act in way that is colored with sunshine and roses. How we expect others to behave guides our reactions, and yet it is our own expectations that have fallen short, not the other party. For example, when the front office manager is expected to fully analyze a situation, gather all data and assimilate it into a methodical formula or recommendation, (what would be referred to as

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the behavior of an Organizer in the book), but finds it more important to light up a room, focus on a positive and social environment, and inspire or demonstrate spontaneous creativity, (referred to as Entertainer behaviors), the aforementioned expectations will cause frustration with the outcome. Said simply, both will believe they are correct and the dentist will align with whomever is most similar to themselves. This alignment comes from unspoken expectations. The more one meets expectations of another, the more “normal” or “likeable” they appear to become. Conflict occurs when we demand and expect others to behave in a way that is not natural, that happens to be far afield from what was expected. “Make Difficult People Disappear” isn’t about magic. It’s about mindset. Those we work with who create conflict often aren’t being difficult, but are truly different in their approach, demeanor and interpretation of our own behavior. With a raised awareness, more rewards and consequences, and an altered and shared set of expectations, that conflict effectively vanishes. Whether it disappears or evaporates into thin air by way of a behavior change or there’s simply a change in the way the leader sees that person, difficult people can disappear … even if your wand is broken.

TODAY'S FDA

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HIGHLIGHT DENTAL IMPLANTS: FROM DIAGNOSIS TO PLACEMENT A TWO-DAY MINI-RESIDENCY

MR01  FRIDAY, JUNE 22 – SATURDAY, JUNE 23  9 AM-5 PM, BOTH DAYS RESTORATIVE/IMPLANTS  CE CREDITS: 14  AUDIENCE: DENTISTS REGISTRATION CATEGORY

REGULAR

ONSITE 6/9

DENTIST - FDA/ADA MEMBER

$845

$895

NON-MEMBER DENTIST

$895

$945

This two-day mini-residency will fulfill a doctor’s desire to learn implant dentistry with practical, clinical information and techniques. Emphasis is placed on anatomic considerations, treatment planning, prosthetic techniques and use of digital equipment such as CBCT. Attendance is limited to 30. Participants will be able to:  perform surgical protocol for implant dentistry (including flap design, soft- and hard-tissue management, and suturing techniques) through hands-on practice.  evaluate anatomic considerations significant to the surgical placement of dental implants.  establish which patients meet the selection criteria for dental implants.  restore dental implants in both surgical and prosthetic phases.  improve surgical skills in preparation for the next level of implantology.

FDC 2018 HIGHLIGHT DENTAL IMPLANTS Participant Requirements: Loupes. This workshop is fully sponsored by The equipment for this workshop is partially sponsored by

DR. HYUNG-JUN KONG has a private practice in Winter Park, FL. He focuses his professional practice on restorative dentistry, complex denture therapy, maxillofacial prosthodontics, as well as, advanced cosmetic, reconstructive and implant dentistry. Dr. Kong’s training, experience and quest for excellence has provided him with a genuine and meticulous style, which he uses to offer his patients a comfort level and understanding of what is going on in their mouths and which is the best course of action for them.

DR. THOMAS YOON is a Diplomate of the American Board of Periodontology. He is an expert in the field of dental implants, regenerative surgery and minimally invasive sinus augmentation. A graduate of the University of Missouri School of Dentistry, Dr. Yoon also holds advanced degrees and certifications in hospital dentistry, oral biology and periodontology from the University of Florida and Washington University. Dr. Yoon currently serves as the Director of Periodontology at the LECOM School of Dental Medicine and as the Hiossen AIC surgical director for North-Central Florida.

TODAY'S FDA

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W E I V E R P AKER

When Uberization Collides with Your Industry!

BY TOM MORRISON, CEO, MTI MANAGEMENT

Tom Morrison is a certified life coach and can be reached at tom@tommorrison.biz. He will be speaking at FDC2018 and presenting four courses. His keynote, “What’s Your UBER … Are You Ready for 2020?” will be on Thursday, June 21 at 7:45 a.m. “The Power of Generation Networking: Maximizing Every Handshake” will be on Thursday at 9:30 a.m. with a repeat at 2 p.m. that same day. On Friday, June 22, “The Dash — Making Sure Your Obituary Won’t Suck” will be at 9:15 a.m.

As an economy, we are living in the most amazing times. Information, technology and consumer demands are changing every industry at record pace, including the dental community. The question for you is, “Are you going to be adequately prepared for 2020 and beyond?”

s Do you know why uberization is happening in your industry?

Like two super heroes in the galactic society of super powers, “uberization” is now colliding with every industry like never before. The uberization of every industry will take twists and turns with three dynamic shifts changing business models and brands that have been around for decades.

The rate of change in the next few years will be more than we have seen in the last decade, by far. The adapters will excel and thrive, the slow to move will struggle and see challenges.

In an IBM study of more than 5,000 C-suite executives, more than 50 percent stated their No. 1 fear was the “uberization” of their business model, which means a new technology or shift in the business model “out of nowhere” that occurs leaving them in the dust and irrelevant to their customers. Did you hear that? More than 50 percent have that fear. All you have to do is look at the impact Uber has had on the taxi industry, Zillow on the real estate industry and now Amazon on the grocery industry to understand the fear. Each have sent shock waves in their industry … and it happened FAST. Change isn’t coming — it’s already happening as we speak, and at a rapid pace like never before. Key questions for the dental profession are: s Do you have a grasp of the three forces causing rapid change?

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MARCH/APRIL 2018

s Do you know where it happens the most in every company? s Do you know the changes you need to make to stay ahead of uberization?

The key for anyone in the dental community is that you cannot allow yourself to wait until December 2019 to figure this out. If you stay behind, you will be left behind. It is imperative that you tap into any resources, such as the Florida Dental Association, who delivers you the information you need to know to start making change NOW. When I say “change,” that doesn’t mean change who you are. It is about shifting your mindset to use technology and new ways of doing business to be leaner on costs, have a more convenient connection with your customers, and be able to take advantage of the demographic and consumer buying shifts that are creating immense opportunity for any member who seizes it. No industry is exempt from “uberization.” It is critical that as a dental professional or business, you understand the three elements that are changing and reshaping the way people will do business in 2020 and beyond, and the primary areas where “uberization” happens. WWW.FLORIDADENTAL.ORG

It is imperative you create a vibrant work culture where people want to work so you don’t lose anyone — especially your top performers. These three dynamic forces that are creating a firestorm of change are: s emerging technologies s consumer buying habits s demographic shifts These three forces are rapidly changing business models in one or more of four areas: s business model — it is viable and provides value s commerce — your customer experience s operations — how you operate and produce product s workforce — your ability to leverage human capital Those who fail to research, shift their business model and capitalize on the changes taking place in the next few years, will be challenged to compete in 2020 and beyond. You can no longer move at a snail’s pace and keep up with the competition. Business models used to take years to dramatically change. Now, they change almost instantly without you knowing it. Discovering the uberization in your industry and getting in front of it will be key to your future success. In any industry, friction, anxiety and stress are three elements that typically exist at WWW.FLORIDADENTAL.ORG

some level in a business model, customer experience, operations or workplace culture. The question to ask your management team is, “Where does the friction, anxiety and stress exist in our business model, product delivery, customer experience, operations and workplace culture?” These three key areas are why customers and employees leave companies. And now, because we’re so connected via social media, they leave fast and en masse, and no business can afford that. In today’s fast-changing business climate where “uberization” is everywhere, it’s critical that every company in the dental industry dig deep to find the friction, anxiety and stress that exists in the business model, and offer up viable solutions to remove all three if they are to compete at high levels in the future. As you begin to make change in your business model to thrive in the future, four elements will control 99 percent of your success. Once you set your goals of where you want to go as a company, the following four elements must align with your goals, or you will never get there in a timely manner:

Choices Every choice you make will either open up or limit opportunities in your dental

business. It is crucial all your decisions align with the goal you set out to accomplish — whether a professional in the industry or a dental office.

Money You can tell what a company’s priorities are by where they spend their money. How you spend your money to further your goals will dictate how fast you can grow and how much change you can make. Spend it wisely.

Time Time is finite and you never get it back. With the pace of work being faster than ever, it is important you have smart technology in place to help you maximize your staff time in the right areas.

People Demographics and the unemployment rate show there are little to no qualified workers to hire in the next seven years. It is imperative you create a vibrant work culture where people want to work so you don’t lose anyone — especially your top performers. You can no longer talk about change. It is here to stay. Uberization is colliding with your industry at some point if it already isn’t! The question is, “Are you ready?” TODAY'S FDA

MARCH/APRIL 2018

HIGHLIGHT STREAMLINED TECHNIQUES FOR INDIRECT RESTORATIVE DENTISTRY WORKSHOP W08  THURSDAY, JUNE 21  2-5 PM W15  FRIDAY, JUNE 22  9 AM-12 PM (REPEAT) PROSTHODONTICS  CE CREDITS: 3  AUDIENCE: DENTISTS REGISTRATION CATEGORY

REGULAR

ONSITE 6/9

DENTIST - FDA/ADA MEMBER

$375

$395

NON-MEMBER DENTIST

$405

$425

While our day-to-day dentistry remains quite the same, materials and technology are changing and improving rapidly. During this workshop, Dr. Kaminer will discuss the changing indirect restorative materials and attendees will have a chance to work with them to evaluate their ease of use. A comprehensive review and associated hands-on section with dental scanners will allow attendees to experience the hottest technology we have in dentistry today. Attendance is limited to 35. Participants will be able to:    

learn quick tips to make everyone a smile expert. learn an easy technique for beautiful provisionals. discuss digital dentistry — where we are and where we’re going. learn how to choose the correct cement for the correct materials.

Participant Requirements: Loupes and headlight.

This workshop is partially sponsored by

The equipment for this workshop is sponsored by

FDC 2018 HIGHLIGHT STREAMLINED TECHNIQUES

DR. RON KAMINER earned his dental degree from SUNY at Buffalo School of Dental Medicine. Dr. Kaminer is the director of the Masters of Laser training program in New York and maintains a teaching appointment at Peninsula General Hospital in Far Rockaway, NY. He also is a clinical instructor with the International College of Laser Education. He is on the editorial board of Dental Product Shopper and a member of the Academy of Laser Dentistry, Academy of General Dentistry, International College of Facial Esthetic and American Dental Association. Dr. Kaminer is an international expert in the field of dental lasers.

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WWW.FLORIDADENTAL.ORG

FDC2018 BOOTH SPECIALS

FDAS SUPPLIES.COM

Price Comparison Prize Bring your most current dental supply invoice to the FDASupplies.com booth for a price comparison and you’ll get a $10 e-gift card. FDASupplies.com keeps dental supplies affordable by making it easier than ever before to price-shop efficiently. • 50,000 products • No gray market, expired or counterfeit items • 300 dental brands • 60 direct manufacturers Visit www.fdasupplies.com with your ADA number to get started.

SAVE UP TO 35 PERCENT on dental supplies!

FDASupplies.com NO gray market, expired or counterfeit items. All products are from direct manufacturers and authorized dealers.

Visit FDA Supplies at Booth 721

“I have utilized the FDASupplies.com program for the last six months and have saved enough to pay my entire ADA tripartite dues each month. I use exactly the same materials and brand name products I used prior to purchasing from this Crown Savings program.”

P: 888.325.2808 F: 877.376.0062 E: support@fdasupplies.com Customer Support M-F 9am-6pm

Michael Eggnatz DDS, PA

FEATURING LIVE MUSIC FROM

THE SWITCH!

FDC 80S FLASHBACK

FRIDAY • JUNE 22 • 7:30-10:30 PM In celebration of FDC’s 35th year, we are throwing it back to the 1980s! Put on your parachute pants, freshen up on your PacMan and get ready for a tubular tribute to the 80s. Everyone is invited and costumes are encouraged. Add your free ticket to your FDC registration. Name badges are required for entry for all attendees over eight years of age.

WAYS TO SAVE! FDA MEMBERS

pre-register for FREE. (3/1-6/8)

Dollar for dollar, the Florida Dental Convention is a great value. From education and the Exhibit Hall, to social events and your hotel stay; there are many ways to save at FDC2018! Take advantage of as many of these savings as possible to maximize your budget at FDC.

SAVE UP TO 15% ON COURSE PRICING!

(includes free self-parking).

FDC WAYS TO SAVE!

Keynote sessions are Be a Speaker Host.

RECEIVE FREE

course tuition and a lunch voucher.

FREE

to ALL attendees

during pre-registration.

Purchase an AM & PM COURSE

on Thursday to receive a $15 LUNCH VOUCHER.

FREE

COURSE FOR DENTAL HYGIENISTS (C55) (Go to floridadentalconvention.com for more information)

VALIDATE your parking.

(Go to floridadentalconvention.com for more information)

NIGHTLY

SOCIAL EVENTS

INCLUDED IN YOUR REGISTRATION.

Take advantage of the

EXHIBITOR COUPONS in the Onsite Program.

FREE courses for FDA & ADA members

HIGHLIGHT 21ST CENTURY LASER-ASSISTED DENTISTRY WORKSHOP W11  FRIDAY, JUNE 22  9 AM-12 PM W17  FRIDAY, JUNE 22  2-5 PM (REPEAT) LASERS  CE CREDITS: 3  AUDIENCE: DENTISTS REGISTRATION CATEGORY

REGULAR

ONSITE 6/9

DENTIST - FDA/ADA MEMBER

$445

$475

NON-MEMBER DENTIST

$495

$525

Take your practice to a higher level by integrating new laser technology. This workshop will cover laser applications, safety and physics. Participants will experience hands-on lasers using pig jaws and teeth for both soft-tissue and hard-tissue applications. Dr. Cardoza is a certified laser dentist. Attendance is limited to 30. Participants will be able to:  understand basic laser safety and physics.  learn clinical applications of dental hard- and soft-tissue lasers.  use the laser in a simulated dental hard- and soft-tissue environment.

FDC 2018 HIGHLIGHT 21ST CENTUThe equipment for this workshop is partially sponsored by RY LASER-ASSISTED

DR. ANTHONY “RICK” CARDOZA is a general dentist in San Diego, CA. Dr. Cardoza first incorporated dental lasers into his practice in 2001 for both hard- and soft-tissue applications. Dr. Cardoza is a member of the Academy of Laser Dentistry, Academy of Clinical Technology, and a Fellow of the World Clinic Laser Institute. He lectures extensively throughout the U.S. and Canada on the topics of both lasers and forensic dentistry.

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WWW.FLORIDADENTAL.ORG

PNC BANK

R. 1

EXHIBIT HALL HOURS 9 a.m. – 6 p.m.

FRIDAY • JUNE 22, 2018 9 a.m. – 6 p.m.

Carl Zeiss Meditec Inc. Carr Healthcare Realty Carr, Riggs & Ingram LLC Certol International LLC Classic Craft Dental Laboratory ClearCorrect ClearGage Clorox Healthcare Coast Dental, P. A. Colgate COLTENE Convergent Dental Inc. Cool Jaw by Medico International Inc. Creative Network Innovations Crest + Oral-B Crown Seating CUTCO Cutlery

SATURDAY • JUNE 23, FDC 2018 EXHIBIT MARKETPLACE 9 a.m. – 2 p.m.

Atlanta Dental Supply Atlantic Dental Sales Inc.

AA-dec A. Titan Instruments Accutron Inc. ACTEON North America ACIGI Relaxation I Fujiiryoki ADS Florida | Henry Schein Professional Practice Transitions ADS Page Brown and Associates Advantage Technologies Advice Media AFTCO Air Techniques Alexion Ansell | Microflex Anutra Medical Inc. Aseptico Aspen Dental

S OR

A FM

IBIT

EXH

THURSDAY • JUNE 21, 2018

3D Diagnostix Inc. 3M Oral Care 4SaleByDentist.com

0 2, 2

Bank of America Practice Solutions Banyan Barksdale Dental Lab Beauty and Beyond Belmont Equipment Benco Dental Benevis Practice Services Berryhill, Hoffman, Getsee & DeMeola LLC Bien-Air Bioclear Matrix Systems BioHorizons BIOLASE Biotec Inc. BirdEye Bisco Dental Products BQ Ergonomics LLC Brasseler USA Bright Smile Financing LLC Brown & Brown Inc. BURST

C CareCredit Careington International Carestream Dental

D Dansereau Health Products Delta Dental Government Programs Delta Dental Insurance Company Demandforce DenMat Dental Care Alliance Dental Equipment Liquidators Inc. Dental Medical Sales Dental Power International Inc. Dental Services Group of Clearwater DentalEZ Dentegra Insurance Company Dentsply Sirona Designs for Vision Inc. DEXIS Diatech Inc.

DigiDent Labs Digital Dental Digital Doc LLC Digital Resource Doctor Multimedia Doctor’s Choice Doctors Disability Specialists DoctorsInternet.com Doral Refining Corporation

E-F Eclipse Loupes Envolve Benefit Options | Envolve Dental Inc. Essential Dental Systems EvoDent 3D FDA Supplies | SourceOne Dental Inc. Filhol Dental First Citizens Bank Florida Combined Life Florida Dairy Farmers Florida Dental Association Florida Dental Association Foundation Florida Dental Association Services Florida Medical Advisors Florida Probe Corp. Fortress Insurance Company Fortune Management Fotona Four Quadrants Advisory

G Garfield Refining Company Garrison Dental Solutions GC America Inc. GlaxoSmithKline Glidewell Dental GLO Science Professional GoldenDent Great Expressions Dental Centers Greater New York Dental Meeting

These exhibitors have made a commitment to attend the Florida Dental Convention (FDC). Not only do these companies exhibit the latest in technology, materials and equipment, but many sponsor events and continuing education programs at the FDC.

Look to see if your supplier is on the list. Make an effort to stop by their booth in the Exhibit Hall in June for exclusive show specials. Support these companies that support the Florida Dental Convention. Greenberg Dental & Orthodontics GreenSky Patient Solutions LLC

Lighthouse by Web.com LumaDent Inc.

Hager Worldwide Halyard Health Hartzell Instruments HASS BIO America Inc. Hawaiian Moon Heartland Dental Henry Schein Dental Henry Schein Practice Solutions Hinman Dental Meeting HIOSSEN Hu-Friedy Hunza Dental

MacPractice MCNA Dental Plans Med Loyalty MediaNV Medidenta Meisinger USA LLC Microcopy Midmark Corporation Millennium Dental Technologies Inc. Modular & Custom Cabinets Ltd.

Prestige Products Direct PrevMED Professional Sales & Consulting Group Professional Sales Associates Inc. Proma Inc. Prophy Magic Pulpdent Corporation

R-S

FDC EXHIBIT MARKETPLACE R & D IMPEX

I i-CAT iCoreConnect Inc. ICW International Implant Direct Implant Educators INOVA Federal Insight Consulting Firm Insurance Credentialing Specialist integrated dental systems

K Karl Schumacher Dental KaVo Kenwood | CGX Radios Kerr Kettenbach LP Knight Dental Group Kuraray America

L Lares Research Legally Mine LendingClub Patient Solutions LIBERTY Dental Plan

N-O National Dental Pulp Laboratory Inc. NDX Florida Neoss New Image Dental Laboratory Nobel Biocare NSK America Officite On Site Rescue Dental Equipment Repair OraCoat XyliMelts OraPharma Inc. Orascoptic Ortho-Tain | HealthyStart

P Pacific Dental Services Patient News Patterson Dental Pelton & Crane Perio Protect PerioChip By Dexcel Technologies PeriOptix Peter J. Freuler Jr., PA, CPA Philips Sonicare & Zoom Whitening Planmeca USA Inc. Porter Instrument Co. Inc. Power Dental USA

RealTime CPAs RF America IDS RGP Dental Rose Micro Solutions Royal Dental Manufacturing Sage Dental Scheduling Institute SciCan Inc. SDI (North America) Inc. Serve First Solutions Inc. Shamrock Dental Co. Inc. Shofu Dental Corporation Sierra Dental Products Snap On Optics Solmetex LLC Sonendo Inc. Straumann Streamhealth Group LLC Summit Dental Systems Suncoast Credit Union Sunrise Dental Equipment Sunset Dental Lab Superior Dental Design Services & Upholstery SurgiTel

U.S. Jaclean Inc. Ultradent Products Inc. Ultralight Optics Inc.

V-W Vatech America Vista Dental Company VivioSites VOCO America Inc. Wand Dental Inc. (Milestone Scientific) Water Pik Inc. Weave Wells Fargo Practice Finance

Z Zero Gravity Skin Zimmer Biomet Dental

Exhibitors in red are FDAS Crown Savings Merchants.

T-U Taylor Made Communications TD Bank The Doctors Company Thommen Medical

FDA SERVICES INC. IS A MAJOR SPONSOR OF THE FLORIDA DENTAL CONVENTION.

THE FDA COUNCIL ON THE NEW DENTIST PRESENTS FDC THE AFTER PARTY

THE

AFTER PARTY

DANCE THE NIGHT AWAY @ WRECKERS WHERE THE NIGHT COMES ALIVE! FRIDAY

JUNE 22

10 PM-1 AM

IS YOUR PRACTICE

CYBERSECURE? FDAS THE DOCTORS COMPANY CYBERSECURE

The Doctors Company includes $50K in Cyberguard coverage on all malpractice policies because

it’s a real risk.

“

After 38 years of practice, I had never made a claim. Ransomware forced me to contact The Doctors Company. They put me in touch with Beazley Group, who deal specifically with cybersecurity. Their professional experience helped in so many ways. Data was not lost, files were decrypted and life returned to normal. It’s a new age — which requires new insurance. The Doctors Company included cybersecurity coverage, knowing it’s a real risk. It was, and it was covered. Thanks so much!

”

— FDA Services Customer since 2011

Get $1 million in coverage starting at $50 per month with Cyberguard Plus from . SEE PAGE 58

Call us at 800.877.7597 to learn more about Cyberguard Plus coverage. * Rate based on Florida Office of Insurance Regulation filing.

5 HIPAA COMPLIANCE

HIPAA-RELEVANT QUESTIONS YOU SHOULD ASK BEFORE SENDING THAT NEXT GMAIL BY ICORECONNECT

By the end of 2017, Google estimated that 1.2 billion people used Gmail for countless personal and business uses. However, health care providers may be putting themselves at risk by using Gmail for any message that contains protected health information (PHI). This can include even the smallest bits of health information, such as patient names and appointment times. You may have read that Gmail — and other large services for everyday email — have HIPAA-compliant servers. Unfortunately, this is only a fraction of the entire picture required for your use of Gmail to be HIPAA compliant and secure. Before you press “Send” on that next email, you should be sure you can confidently answer the following five questions. To learn more about HIPAA-compliance requirements and options for dental professionals, visit iCoreConnect.com. iCoreConnect is endorsed by the Florida Dental Association (FDA) Services as a Crown Savings Merchant for secure messaging in dental practices and FDA members receive substantial discounts off normal monthly pricing. Contact iCoreConnect at 888.810.7706.

TODAY'S FDA

MARCH/APRIL 2018

WWW.FLORIDADENTAL.ORG

Do you have a HIPAA Business Associate Agreement (BAA) signed by Google? It’s your responsibility as a customer to acquire BAAs from your vendors. Google offers BAAs only to those people paying to use G Suite. The BAA itself does not ensure HIPAA compliance, but it is one necessary component.

2. 3.

Have you increased message encryption to the highest level? Google provides varying encryption levels. However, Google states that how their encryption works depends on each customer’s software configuration. Some HIPAA email exchanges for health professionals provide end-to-end (person-to-person) security and 2048-bit encryption without the need to perform custom configurations.

Will Google verify the identity of other health care provider-recipients before sending electronic protected health information (ePHI)? In order to be compliant with HIPAA regulation §164.312(d), fully HIPAA-compliant email exchanges verify a recipient physician’s identity through professional credentials and other information sources. They employ safeguards such as the federal government’s recommended Direct Protocol, which is the national encryption standard for securely exchanging clinical health care data via the internet. It also is known as the Direct Project, Direct Exchange and Direct Secure Messaging. It specifies the secure, scalable and standards-based method for the exchange of PHI. Gmail does not employ the Direct Protocol.

If you are audited, will Google provide a comprehensive audit trail of all access to ePHI? How? In order to be fully HIPAA-compliant with regard to regulation §164.312(b), an email exchange must be able to produce a highly detailed audit trail of every exchange of ePHI. It’s also important that you can receive this audit trail when it’s needed. Some HIPAA email exchanges for health professionals provide a phone number that allows you to speak with an actual health care support specialist who can provide the exact audit trail you need in a matter of minutes.

5. WWW.FLORIDADENTAL.ORG

Has Gmail definitively stated in writing that it will not search or scan the body of your email or its attachments? Fully HIPAA-compliant email exchanges do not read, scan or access the content of your emails for data gathering, marketing or advertising functions. HIPAA regulation §164.312(a)(1) requires no unauthorized access of ePHI.

TODAY'S FDA

MARCH/APRIL 2018

MM ain Office • 1101 DOuglas avenue • altaMOnte springs, fl 32714 ain Office • 1101 DOuglas avenue • altaMOnte springs, fl 32714 telephOne : :(407) 439-1001 ••ttelefax elefax (407)331-3030 331-3030 telephOne (407)331-6620 331-6620 •• (850) (850) 439-1001 : :(407) By ppOintMent ve., ., sste te.. 500 500••OOrlanDO rlanDO , lfl32801 32801 Byaa ppOintMent••37 37n. n. O Orange range a ave ,f By a ppOintMent • 201 e. g OvernMent s treet • p ensacOla , f l 32502 By appOintMent • 201 e. gOvernMent street • pensacOla, fl 32502 ByBa ppOintMent • 155 e. B OarDwalk D rive , s te . 424 • f Ort c Ollins ,c 80525 y appOintMent • 155 e. BOarDwalk rive, ste. 424 • fOrt cOllins, c OO 80525 ww eBsites .t cOM •• www www.h .health ealth ttOrneys .cOM eBsites• •www www .the heh health ealthl law awfirM.cOM aa ttOrneys .cOM

Website Website

REPRESENTATION OF REPRESENTATION OF DENTISTS DENTISTS Werepresent representdentists, dentists, dental dental practices practices and We anddental dentalpersonnel. personnel. • DOH/AHCA Investigations • DOH/AHCA Investigations

• •Substance Abuse (PRN) Substance Abuse (PRN)

• Medicaid Audit • Medicaid DefenseAudit Defense

• Dental Malpractice •Defense Dental Malpractice

• Dental Board Cases • Dental Board Cases

• Complex Litigation

Defense

• Subpoena Defense • Subpoena Defense • Partnership Dissolutions • Partnership Dissolutions • Covenants not to Compete • Covenants not to Compete • Administrative Hearings George F. Indest III, • Administrative Hearings George F. Indest III, J.D., M.P.A., LL.M. • Medicare/Medicaid Board Certified by The Florida J.D., M.P.A., LL.M. Bar Fraud Defense in Health Law • Medicare/Medicaid Board Certified by The Florida Bar Fraud Defense in Health Law • Professional Licensing • Professional Licensing • Office Leases

• Complex Litigation • Insurance Audit Defense • Insurance Audit Defense • Search Warrant •Representation Search Warrant Representation • Petitions for Waiver or •Variance Petitions for Waiver or Variance Michael L. Smith, • Medicaid Fraud Control Michael Smith, R.R.T.,L.J.D. (MFCU) Fraud Defense •Unit Medicaid Control Board Certified by The Florida Bar R.R.T., J.D. Unit (MFCU) Defense in Health Law Board Certified by The Florida Bar• Preparation/litigation of Dental Contracts in Health Law • Preparation/litigation of Dental Contracts • Appeal of Emergency Suspension Orders (ESOL) • Appeal of Emergency Suspension Orders (ESOL) • Corporations, LLC’s, Partnership and other •Business Corporations, EntitiesLLC’s, Partnership and other Business Entities • Sales/Purchases of Dental Practices • Sales/Purchases of Dental Practices • Peer Review Defense

The Health Law Firm

• Office Leases • National Practitioner Data Bank • National Practitioner Data Bank • Dental Contracts • Dental Contracts • Commercial Litigation • Commercial • Corporate Litigation Law • Corporate Law • Medicaid Appeal Hearings • Medicaid Appeal Hearings • Disciplinary Proceedings • Appellate Proceedings Practice • Disciplinary

• Appellate Practice

Carole C. Schriefer, R.N., J.D.

Lance O. Leider, J.D.

Peer Review Defense • •Dentist’s Personal Counsel • Dentist’s Personal

• Opinion Letters Counsel

• •Product Liability Opinion LettersCases

• Product Liability Cases

TAX REFORM

WHAT TAX REFORM MEANS FOR SMALL BUSINESSES AND PASS-THROUGH ENTITIES With the passage of the Tax Cuts and Jobs Act (TCJA), small businesses and individuals are trying to understand how the changes in tax law will affect them. The TCJA reduces the corporate income tax rate from 35 percent to 21 percent. The tax rate on income earned by many passthrough entities organized as LLCs, partnerships, S corporations, or sole proprietorships also is reduced, but in a more complicated manner. The majority of all small businesses are structured as pass-through entities, so it is important to understand the impact of the new pass-through tax rate reduction. Before the new law was passed, individuals who owned pass-through entities paid taxes based on their individual income tax rate. However, under the TCJA, for tax years beginning on Jan. 1, 2018 and before Jan. 1, 2026, owners of qualifying pass-through entities may deduct up to 20 percent of their qualified business income (QBI). QBI is a new tax term that is defined as ordinary passive or active income earned from a trade or business less ordinary deductions. Individuals who qualify to claim the full 20 percent deduction on QBI will be subject to a top ef-

BY DEBIE LEONARD, DIRECTOR, TAX SERVICES DEPARTMENT, SHAREHOLDER EMERITUS, THOMAS HOWELL FERGUSON P.A. CPAS

fective tax rate of 29.6 percent. This is calculated using the new top individual income tax rate, 37 percent, applied to 80 percent of the QBI. This is a major improvement from the 39.6 percent top tax rate that was previously in effect. However, the new reduced rate is subject to several complex calculations and income phase-out rules that must be planned for carefully. The TCJA limits the preferential treatment of pass-through income or sole proprietorships when it is earned through a “specified service trade or business” in which the principal business assets are the skills or reputation of one or more owners or employees. More specifically, the law references

Ms. Leonard can be reached at DLeonard@thf-cpa.com.

businesses that involve the delivery of services in the fields of medical care, legal, accounting and tax counsel, consulting, athletics and financial services. Guidance hasn’t been issued as to whether dental services are considered a specified service trade or business, although more likely than not, it could fall under the umbrella of medical care. SEE PAGE 62

WWW.FLORIDADENTAL.ORG

TODAY'S FDA

MARCH/APRIL 2018

TAX REFORM Example 1:

Example 2:

QBI Deduction with No Income Phase Out

Reduced QBI Deduction Due to Income Phase Out

Dental Practice Income/Self-employed $150,000

Dental Practice Partnership Share of Income $250,000

Spouse Salary

$ 75,000

Spouse Salary

$100,000

Dividends and Interest

$ 40,000

Standard Deduction

5,000

$ (24,000) Standard FIRM Deduction THE HEALTH LAW

$ (24,000)

Tentative Taxable Income

$206,000

Tentative Taxable Income

$366,000

QBI Deduction ($150,000 x 20%)

$ (30,000)

QBI Deduction ($250,000 x 20% x 49%)

$ (24,500)

Taxable Income

$176,000

Taxable Income

$341,500

FROM PAGE 61

To qualify for the full 20 percent QBI deduction, total tax-

and reviewing their current entity structures. For entities that

able income, before the QBI deduction, must be at or below

reinvest the profits back into the business instead of paying

$157,500 for single taxpayers or $315,000 for married taxpay-

dividends, a timely conversion to a C corporation may allow

ers filing joint returns. When the ownerâ&#x20AC;&#x2122;s taxable income

them to take advantage of the preferable 21 percent tax rate on

exceeds these amounts and the pass-through entity is a speci-

corporations, without having to worry about the double taxa-

fied service business, the 20 percent deduction begins to get

tion on dividends. However, if an individual is looking to take

phased out and the owner may receive a reduced QBI deduc-

the majority of the profits out of the business, then in most

tion. Once taxable income reaches $207,000 for single taxpay-

cases a pass-through entity will be best.

ers or $415,000 for married taxpayers filing joint returns, the QBI deduction for specified service trade or business passthrough income is fully phased out.

The pass-through deduction will be tricky since there are no standard guidelines yet. It is important for individuals to meet with their accountants and tax advisors during the first half of

As a result of the new tax law, qualifying pass-through enti-

2018 to properly plan for these new laws and optimize their

ties should plan and project their future taxable income at

tax savings. Remember, there are no one-size-fits-all answers!

both the entity and individual owner levels when considering

TODAY'S FDA

MARCH/APRIL 2018

WWW.FLORIDADENTAL.ORG

TAX REFORM Qualified BusinessIncome Income Deduction Qualified Business Deduction Is it a specified service business?

Deduction = qualified business income x 20%

Yes

Is taxable income over $415,000 (MFJ) or $207,500 (S)? Yes

Deduction = qualified business income x 20%

Yes

Is taxable income over $315,000 (MFJ) or $157,500 (S)?

Is taxable income over $415,000 (MFJ) or $207,500 (S)?

Deduction Reduced

Yes

Deduction Reduced

Deduction equals lesser of: • Qualified business income x 20% • The greater of: o W-2 wages x 50% o W-2 wages x 25% + 2.5% of tangible depreciable property

No Deduction

WWW.FLORIDADENTAL.ORG

TODAY'S FDA

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REAL ESTATE

THREE ADVANTAGES OF OWNING AN OFFICE CONDO Many health care professionals desire to own their office space. However, it often can be difficult to find an existing building small enough or priced competitively enough when only a few thousand square feet are needed. Unlike residential real estate, building a few thousand-square-foot commercial building can be challenging and cost prohibitive depending on the jurisdiction. This is one of many reasons office condos can be a great investment opportunity for health care professionals to consider. Letâ&#x20AC;&#x2122;s look at three advantages that make office condos a desirable option for ownership.

1. Smaller Size Options The No. 1 reason buyers consider purchasing an office condo is to obtain a smaller space with a proportionately smaller cost. In most jurisdictions, the cost to develop commercial real

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estate can be two to three times more expensive than developing residential properties. Itâ&#x20AC;&#x2122;s not unusual for a water-tap fee (the cost/fee to simply obtain the right to tap into the water system serving that area) to cost more than $100,000 for even a small commercial building. Additionally, locating a lot that is not too large can create budget challenges. There are times when you can find a stand-alone building, multitenant building or ground up construction project that fits your needs and at a great price. In those situations, fully evaluate all your opportunities. But for health care providers who only need a few thousand square feet, office condos are an excellent option. Whether the project was originally developed as an office condo or later converted, most office condos offer smaller footprints and more competitively priced options for health care providers.

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2. Professional Management Professional property management on a smaller, stand-alone property can be cost prohibitive for a single owner. However, when you have several owners who all contribute to the cost, it becomes much more reasonable. There are many categories of vendors required to run a commercial property at its highest level. Additionally, maintaining maximum value is a priority that requires effort. A property manager can help identify, competitively bid-out and ensure the work is being performed at the proper levels in the following areas: landscaping, parking lot maintenance, janitorial service, fire and security monitoring, trash removal, window cleaning, inspections, snow removal, utility providers and many more. Additionally, property managers help ensure an accurate budget and accounting of the property. As a health care provider, assuming these responsibilities can be overwhelming. Office condos often allow the hiring of a professional property manager, which is affordable if spread over multiple owners. This can save a substantial amount of time and effort, and ensure your focus remains on your practice.

3. Financial Benefits: Principal Paydown and Tax Deductions The same financial benefits of owning a traditional building also exist with owning an office condo. The first and most notable is with every payment made, principle is reduced and equity and net worth is increased. Next, you are able to take advantage of additional tax deductions, such as depreciation. Your practice can write off the entire lease payment made to the entity or LLC you use to own the property, so the practice still gets the same deductions. Additionally, as the property owner, you also get to depreciate the space/building. Owning commercial property can be an excellent way to create an additional asset that is driven by the fact you own a practice. Often, the real estate is worth more than your practice! Many property owners also will retain the property after they sell their practice to create an additional income stream. There are several additional benefits of property ownership, including eliminating landlord negotiations every five, seven or 10 years, along with increased flexibility when itâ&#x20AC;&#x2122;s time to sell your practice. If you are interested in owning your office space, start by hiring an expert commercial real estate agent who specializes in representing health care tenants and buyers and will ensure you understand all your available options. Next, confirm you fully understand the economic advantages and responsibilities that come with property ownership by evaluating a detailed purchase-versus-lease or purchase-versus-purchase comparison. If the economics make sense and you like the property, an office condo can be an excellent option with many advantages in both the short and long term.

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BY KEN JORGENSON, CARR HEALTHCARE REALTY

Carr Healthcare Realty is the nationâ&#x20AC;&#x2122;s leading provider of commercial real estate services for health care tenants and buyers. Every year, thousands of health care practices trust Carr to achieve the most favorable terms on their lease and purchase negotiations. Carrâ&#x20AC;&#x2122;s team of experts assist with startups, lease renewals, expansions, relocations, additional offices, purchases and practice transitions. Health care practices choose Carr to save them a substantial amount of time and money, while ensuring their interests are always first. Visit CARRHR.com to find an expert agent representing health care practices in your area.

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YOUR COLLEAGUES ARE “HELPING MEMBERS SUCCEED” EVERY DAY! FDA DEDICATED I HELP MEMBERS SUCCEED NWDDA VOLUNTEERS HELP YOU SUCCEED

YOU are NUMBER

As a dental student at the University of Florida, I was introduced to organized dentistry and how important it is to my future and success. As I began my professional career in Bay County, I knew being involved in my local dental society was the place to start. I became president and actively worked to recruit new members and provide learning opportunities for them. As treasurer of the Northwest District Dental Association, I am excited for the years to come as I continue to serve in my district. My goal is to recruit new members, retain current members and become involved in other Florida Dental Association (FDA) committees. It’s an honor and a privilege to be actively involved with the FDA. I have met numerous dentists over the past several years that have been great mentors and inspirations for me, and I strive to do the same new members. — Jodi Prine, DMD drjodiprine@gmail.com

JODI PRINE, DMD PANAMA CITY

Interested in opportunities to get involved? Simply email the FDA’s Membership Concierge and she’ll put you in touch with your local dental society. Contact Christine Trotto at ctrotto@floridadental.org.

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As a new-to-practice dentist, you will be tempted by discount professional liability policies that offer savings up front. Choosing one of these plans could end up costing you THOUSANDS in future premiums!

Call us at 800.877.7597 to get a quote.

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COMPLEAT DENTISTRY

THE LINE IN THE GUTS

DR. EDWARD HOPWOOD

Dr. Hopwood is restorative dentist in Clearwater and can be reached at edwardhopwood@gmail.com.

Compleat dentistry is a slower-paced, deliberate style of dentistry, espoused by Pankey, Dawson and so many others, in which the dentist knows the patient well, knows the work, knows their own abilities and limitations, and uses this knowledge to take care of the patients who trust them with their care. The world will change, but the principles of compleat dentistry will remain the foundation of an exceptional practice. The spelling is an homage to Isaak Walton, whose book, “The Compleat Angler,” was about so much more than fishing.

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There is a line within each of us that we won’t cross. It’s the point where we won’t bend or waiver — it’s the line between right and wrong. It’s kind of like a line in the sand, except it’s a line in the guts. If we’re asked to cross it, we can’t. This line varies for each of us, but if there is a question where you’re asked to do something that crosses the line in your guts, you simply won’t do it. This line is useful in treatment planning. One of the biggest challenges in implementing compleat dentistry arises when we begin to think about why things are broken and then we begin to plan treatment to fix more than just what is broken. The difference becomes evident with a broken cusp on No. 3. A simple way to look at it is: What is wrong? A broken cusp. How do we fix it? Put a crown on it. But compleat dentistry asks one more question: Why did it break? The answer may involve occlusal interferences, bruxism, caries or trauma. When we go to fix the why, often the treatment gets more involved. But, then it’s common to think of compleat dentistry as a way to “sell” complex, full-mouth restorations. When the dentist tries to sell the complex restoration, the patient balks, and after enough times, the dentist simply returns to single-tooth dentistry. After all, it is so much easier to say, “You broke a tooth, now you need a crown.” Many dentists tend to think compleat dentistry just involves full-mouth rehabs. They say things like, “That doesn’t work for me. I can’t

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talk a patient into all that work.” Personally, when I was first learning to ask, “Why?” and then seek a treatment plan that addresses the why and not just the what, I was concerned that I was setting my patients up for overtreatment. But really, it’s not our decision to make. Our job is to ask, “What?” and find the answer, then ask, “Why?” and find the answer. Then, explain what’s happening and why it’s happening to our patients. Intuitively, patients are responsive to this approach and they appreciate a clinician who will take the time to teach them why something is happening. Often, a patient breaks a tooth on a piece of bread and everyone knows that it wasn’t the bread that caused the break. If we offer a plan to address the why, then it’s up to the patient if they want to address the why. Often, compleat dentistry is little more than compleat treatment planning. Almost every treatment plan in my office involves three distinct phases: 1. Infection control: Eliminate infection in the pulp chambers (endo or extraction), teeth (caries control) and gums (periodontal treatment). 2. Occlusal control: Control the forces applied by the occlusion; re-establish an occlusion that’s in harmony with the joints (splints, equilibration, ortho).

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3. Rebuild: Replace the missing teeth and cover the tooth structure that’s prone to fracture. This also involves aesthetic improvements if the patient is so inclined. Certain types of periodontal treatments and implants fall into this category. When treatment is presented as a phased treatment designed to address what is happening and why it is happening, the patients are motivated to establish their health. But they don’t always complete the entire treatment plan. And that’s where the line in the guts comes in handy. You see, we have a minimum that must be done — anything less is wrong. If you push on a swelling and pus comes out, then you know it needs to be treated. If the patient wants to “watch it” then you won’t cross that line. You’ll be firm that it needs treatment; the risks are too great. It’s wrong to “watch” a purulent infection. But sometimes, the second or third parts of a compleat treatment plan do not cross the line in your guts and you are comfortable with “watching” a CR/MIP slide. It doesn’t make you a bad dentist if you aren’t firm that it must be treated. You don’t have to get rid of a patient who doesn’t follow through and complete the rebuilding phase of treatment. You may elect to keep all the patients who complete infection control and work with them in the future to complete occlusal control. Dr. Peter Dawson does a beautiful job explaining this in his new book, “The Complete Dentist Handbook,” when he talks about developing a lifetime plan for oral health. Our patients deserve a comprehensive exam and a treatment plan that outlines a plan for them to establish and maintain their health

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THIS LINE VARIES FOR EACH OF US, BUT IF THERE IS A QUESTION WHERE YOU’RE ASKED TO DO SOMETHING THAT CROSSES THE LINE IN YOUR GUTS, YOU SIMPLY WON’T DO IT.

for their lifetime. A great dentist will take the time to do the proper exam and present the proper plan. It becomes less about “selling” treatment and more about establishing a plan, then working it over time. Some plans will take longer than others. Some patients will take longer than others. As long as you don’t cross the line in your guts, keep taking care of them and educating them, you’ll be surprised at how far they will go to establish their health. And, you’ll be surprised at how the line in your guts will shift so that you no longer allow your patients to tolerate unacceptable conditions.

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PSC GROUP, INC.

FDA CAREER CENTER

BY DRS. REKHA REDDY, ABDULAZIZ BANASSER, RESIDENTS IN ORAL AND MAXILLOFACIAL PATHOLOGY; NADIM M. ISLAM; NEEL BHATTACHARYYA; AND DONALD M. COHEN

A 69-year-old Caucasian female presented to Dr. Joseph Camarata of Clear Choice Dental Implants Centre in Kansas City, MO., with a white exophytic lesion that measured 0.6 cm in greatest diameter. The lesion was an incidental finding by the clinician during a routine dental screening. It appeared clinically as a singular, umbilicated, white papule on the mucosa of the right hard palate, adjacent to marginal gingiva of tooth No. 3 (Fig. 1). The lesion exhibited a papillary roughened surface and was asymptomatic. Duration of the lesion was unknown and the patient had no significant medical history. An excisional biopsy was performed and the specimen was submitted to the University of Florida College of Dentistry Oral Pathology Biopsy Service. Microscopic examination revealed a benign neoplastic proliferation of hyperkeratotic and hyperplastic epithelium exhibiting acantholysis. A large keratin plug was noted at the center of the specimen that was two to three times thicker than the rest of the epithelial layer (Fig. 2). In this area, the spinous cell layer was significantly hyperplastic as well and demonstrated prominent acantholysis and individual cell keratinization (Fig. 3). Numerous elongated and “test-tube” shaped rete ridges were noted.

Question:

Fig.1: Palatal lesion marked with green arrow.

Fig. 2: Central keratin plug and breakdown/acantholysis of the epithelial cells (yellow arrow).

Based on the clinical findings, what is the most likely diagnosis? A. Squamous papilloma B. Verruciform xanthoma C. Verruca vulgaris D. Verrucous carcinoma E. Warty dyskeratoma

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Fig. 3: Marked areas of acantholysis and “test-tube” shaped rete ridges marked with blue arrows.

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DIAGNOSTICS FROM PAGE 71

Diagnostic Discussion A. Squamous papilloma Incorrect, but a good guess! The first thing to consider for a papillary growth intraorally is squamous papilloma, as it is one of the most common entities of this type. Squamous papillomas make up approximately 3 percent of all oral lesions submitted for biopsy and are commonly found on the hard palate, just like our patient in this case. Although squamous papillomas can arise at any age, they are predominantly seen in children. Furthermore, histologically — unlike what this case shows — squamous papillomas appear as pedunculated squamous epithelial proliferations with multiple papillary projections demonstrating fibrovascular connective tissue cores. Additionally, they do not show suprabasilar clefting like our case. B. Verruca vulgaris Incorrect, but a great choice and an essential one to add to the differential diagnosis. Similar to our case, verruca vulgaris, or common warts, clinically appear as white papillary projections. However, verruca vulgaris is extremely common on the skin and can spread to other parts through autoinoculation. They are more common in children and middle-aged adults. The most common orally involved sites are the labial mucosa, anterior tongue and vermillion border of the lips, which is not the case in our patient. Histologically, verruca

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vulgaris differs from our case in that it shows a distinct “cupping” phenomenon where the elongated rete ridges converge to the center of the lesion. Also, our case is lacking the rich virally altered “koilocyte” presence in the superficial spinous layer that are frequently seen in common warts. C. Verruciform xanthoma Incorrect, but excellent guess. Verruciform xanthomas fit the demographics nicely, as they are more commonly seen in Caucasians between 40 and 70 years old. However, they are more common in males. Clinically, verruciform xanthoma is indistinguishable from similar entities, such as squamous papillomas or condylomas. However, histologically, verruciform xanthomas show multiple remarkable pathognomonic features that cannot be seen in the histological interpretation of our entity. For example, they have a unique papillary acanthotic surface epithelium that is covered by a thickened layer of keratin that appears on routine hematoxylin and eosin staining as orange in color. They also exhibit another distinguishing diagnostic feature of foamy cytoplasmic xanthoma cells that typically are confined to the connective tissue papillae. Since neither of these diagnostic features are demonstrated in our case, this differential could easily be excluded.

D. Verrucous carcinoma Incorrect — here comes the ugly one. Verrucous carcinoma is a low-grade variant of squamous cell carcinoma that clinically appears as a diffuse, welldemarcated, painless, thick plaque with papillary or verruciform surface projections. However, verrucous carcinoma is highly linked with the use of smokeless tobacco and the most common intraorally affected locations are the ones associated with this habit, such as the mandibular vestibule, buccal mucosa, gingiva, tongue and hard palate. A thorough clinical examination should aid in ranking this differential amongst others. Verrucous carcinoma is more frequently reported in older men; however, it is not uncommon amongst older women who use dry snuff. Comparing verrucous carcinoma to our entity histologically shows big disparities, as the former has a characteristic feature of wide and elongated rete ridges that appear to “push” into the underlying connective tissue. Furthermore, verrucous carcinoma shows a more papillary and verrucoid surface, which is not seen in our case. E. Warty dyskeratoma Correct! Great job! Warty dyskeratoma is an uncommon entity that is solitary in nature and can appear both intraorally and on the skin. The intraoral variant exhibits an isolated, umbilicated, asymptomatic papule that is usually white or pink in color with a roughened, warty, papillary surface on the keratinized mucosa. Warty dyskeratomas are commonly found on the hard palate

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DIAGNOSTICS and alveolar ridge. These lesions show a slight male predilection and often are reported in patients between 40 and 70 years old. Histologically, warty dyskeratomas demonstrate basilar hyperplasia with suprabasilar clefting and a surface exhibiting a well-circumscribed invagination filled with a thick, parakeratin plug. Histologically, they appear similar to Darier’s disease. Hence, the lesion has been described as isolated Darier’s disease. It must be noted, however, that the lesion is not related to Darier’s disease. The etiology of this entity is unknown.

References: 1. Oral warty dyskeratoma of the retromolar trigone: An unusual presentation of a rare lesion. Peters SM, Roll KS, Philipone EM, Yoon AJ. JAAD Case Rep. 2017 Jul 18;3(4):336-338. doi: 10.1016/j.jdcr.2017.04.014 2. Multiple warty dyskeratomas: case report. Ugras N, Adim SB, Kilicoglu M, Baskan EB. Iran J Public Health. 2014 Aug;43(8):1145-7.

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3. Warty dyskeratoma/focal acantholytic dyskeratosis — an update on a rare oral lesion. Allon I, Buchner A. J Oral Pathol Med. 2012 Mar;41(3):261-7. doi: 10.1111/j.1600-0714.2011.01082.x. 4. Warty dyskeratoma. Lencastre A, Campos S, Cabete J. J Am Acad Dermatol. 2016 Sep;75(3):e97-e98. doi: 10.1016/j.jaad.2016.02.1157.

Diagnostic Discussion is contributed by UFCD professors, Drs. Nadim Islam, Indraneel Bhattacharyya, and Don Cohen, who provide insight DR. ISLAM and feedback on common, important, new and challenging oral diseases. The dental professors operate a large, multi-state biopsy service. The column’s case studies originate from the more than 10,000 specimens the service receives every year from all over the United States.

Clinicians are invited to submit cases from their own practices. Cases may be used in the “Diagnostic Discussion,” with credit given to the DR. BHATTACHARYYA submitter. Drs. Bhattacharyya, Islam and Cohen can be reached at oralpath@dental.ufl. edu. Conflict of Interest Disclosure: None DR. COHEN reported for Drs. Bhattacharyya, Cohen and Islam. The Florida Dental Association is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada. org/goto/cerp.

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CAREER CENTER The FDA’s Career Center allows you to conveniently browse, place, modify and pay for your ads online, 24 hours a day. Our intent is to provide our advertisers with increased flexibility and enhanced options to personalize and draw attention to your online classified ads! As an added benefit, we will continue to publish the basic text of paid, online classified ads in Today’s FDA, at no additional cost to you. All ads posted to the Career Center will be published during the contracted time frame for which you have posted your ad. Today’s FDA is published bimonthly; therefore, all active ads online will be extracted from the system on roughly the following dates of each year: ISSUE

EXTRACTED DATE

JAN/FEB MARCH/APRIL MAY/JUNE

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Please visit the FDA’s Career Center at careers.floridadental.org.

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General Dentist Opening - South Florida and Orlando Markets. Looking for an opportunity with a successful and growing company? Sage Dental currently has opportunities for qualified General Dentists &amp; Specialists at our South and Central Florida practices. Sage Dental offers you: Excellent Earning Potential — Sage Dental operates more efficiently and we share the results with our doctors through a higher compensation model. Ability to Focus on Patient Care — By delegating all the management and administrative stresses to us, our doctors can focus on providing the best patient care possible. State-of-the-Art Facilities — Our dentists enjoy working in state-of-the-art facilities with the latest dental technology and equipment. Quality of Life — Since you don’t have to worry about insurance claims, payroll, staffing, accounting and marketing, you have the time to enjoy everything Florida life has to offer, including our many golf courses and beautiful beaches. If you are ready to take the next step in your career as a General Dentist or Specialist and want a position with excellent earning potential, Sage Dental has what you are looking for. Apply today! Contact: Bradford Cabibi - Doctor Recruitment. Email: bcabibi@mysagedental.com; careers@mysagedental.com. website: http://www.mysagedental. com/; https://www.mysagedental.com/careeropportunities/. Phone: 561-999-9650 Ext. 6146, Fax: 561-526-2576. Pediatric Dentist -Tampa, FL. Available January 2018. Position availability -- January 2018. Private Pediatric dental practice - Non-corporate. Two office locations in the Tampa bay area. One office has 8 chairs and is 5 days a week. 2nd office has 6 chairs with potential for growth. An ideal candidate I am seeking is full time, 5 days per week. All PPO and fee-for-service patients in both practices. High-income potential approximately 300,000+ for the first year. Both offices have digital radiographs and charting. In office IV sedation provided for the larger office location. Fully trained and certified staff in place with orthodontics provide in both locations by an orthodontist. Full autonomy over treatment plans. Position is available starting January 2018. Must have a current Florida dental license, previous experience in private practice is preferred but not necessary. Must have graduated or soon to graduate from a certified pediatric dental residency program. Candidate should have excellent communication skills and enjoy a fast pace, fun work environment. We are now interviewing qualified candidates so if interested please email current CV to, sugarbugdude@gmail.com. Prior to interviewing we ask you to sign a non-disclosure agreement in order to protect our practice information. We are looking forward to speaking further about this amazing opportunity with an interested candidate. CV to sugarbugdude@gmail.com.

Requirements: Must have a current Florida dental license. Previous experience in private or corporate offices is preferred. Must be a pediatric dental specialist. No general dentist limited to children. Excellent communication and people skills. Must enjoy a fast-paced work environment. GENERAL DENTIST - PRIVATE FFS/PPO, TAMPA AREA. At Apollo Beach Dental Excellence, we boast a team of dental professionals dedicated to creating and maintaining healthy, beautiful smiles. In a safe, comforting environment, we provide meticulous, uncompromising, state-of-the-art dentistry to each and every patient. We are a private PPO/ FFS dental office. We do not accept HMO/Medicaid. We have a wonderful team dedicated to the success of our patients, dentist, and our office. We are a family practice located in APOLLO BEACH FL, 15 mins south of TAMPA in Hillsborough county. Our great team focuses on an outstanding patient experience and convenient patient hours. This is a terrific opportunity for a patient focused, versatile, team oriented Associate Dentist! We are an outstanding practice looking for a terrific Associate Dentist! Be a dentist that will have clinical freedom and autonomy enjoyed in our traditional private practice without the financial or administrative burdens associated with practice management. Must -Have great communication / people skills. -Perform general dentistry, composite fillings, crown/bridge, dentures/partials, preventive care, surgical extractions, implant restores, and dental emergencies. Earn GREAT pay treating patients on their time!! On your time off enjoy the beautiful Tampa Bay area. Perks of being a dentist at our Practice: Paid CE, 3 weeks paid time off, 401k; 6-hour work day, no weekends or holidays – have that work/life balance we all desire; Guaranteed salary plus bonus; Bonus paid on % of production, NOT collection - concentrate on patient care and not office collections. Essential Job Responsibilities: Diagnose and treat oral health conditions in accordance with the Office Treatment & Diagnosis Policy in the H/R Manual; Examine patients, review medical history, develop and present a preventive and restorative treatment plan; Prescribe medications appropriately; Address clinical issues promptly and accurately; Provide treatment for fillings, broken teeth, replacement of teeth, root canals, extractions and other treatments as necessary; Perform daily Post Op calls to any patients that received surgery or root canals; Available by phone for after hour emergencies; Ensure compliance with OSHA and dental board procedures. NOTES: Additional Salary Information: Guaranteed salary plus bonus. Bonus paid on % of production, NOT collection - concentrate on patient care and not office collections.

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Endodontist, Dentist. A traditional fee-for-service general practice seeks full- and part-time associates and endodontists. Experience preferred. Offices in the Tampa Bay, FL area include Clearwater, Largo, Pinellas Park, St. Petersburg, and Bradenton. Established in 1981. Immediate income, paid vacation, health insurance, 401k, flexible days. No capitation. Send CV to Corp@FloridaDentalCenters. com, fax: (727) 445-8382 or call: (723) 461-9149. Part Time/Full Time Pediatric Dentist. Our thriving Orlando, FL private practice office is seeking a part time associate to join our busy practice. We have a modern office, a wonderful patient base, and a loyal and committed team. We are looking for a fun, caring, compassionate individual committed to providing excellence in total oral health care to our little patients (and big ones). Our office creates an environment that encourages family-centered preventative care and a team approach with our parents and children. Our practice is committed to excellent service that exceeds the expectations of our patients and their parents. Our goal is to build trust with our patients and parents and make each and every visit a positive experience. We are located in a very desirable area of sunny Orlando, FL. This opportunity is perfect for the individual interested in working part time with the potential for full time. We offer a competitive compensation and benefits package including health insurance and 401k. To become part of our outstanding team, email your C.V. to mlkdentistry@icloud.com. Amazing Associate Opportunity. This is an opportunity for the right dentist to join one the fastest growing dental practices in Florida. A chance to get in now and enjoy the continued rapid expansion of our office. We have moved our almost 50 year established practice into a brand-new state of the art facility on the same site as the old building. This allowed us to maintain our entire patient base and referral sources and at the same time become the best place to go for dentistry in the County. Our new patients have skyrocketed over the past year and we need a talented general dentist to join our team and help us keep up with demand. You will have plenty of new patients and hygiene exams from your very first day allowing you to ramp up your monthly production extremely fast. We are strictly PPO and fee for service only, no managed care, discount plans, or Medicaid of any sort. That translates into being well compensated for each and every procedure you perform or supervise. Use our proven systems to help maximize your case acceptance and production, and therefore your income. Our current associates are taking home over $300k working only 4.5 days a week.

This allows them time to enjoy all the wonderful activities that the Beautiful Florida Panhandle has to offer. Call or e-mail today to take advantage of this tremendous opportunity. Florida Dental License is required to practice. NOTES: 2 openings. Additional Salary Information: $600 daily guarantee or 30% of collections whichever is greater. General Dentist Opportunity! 25+ year, multidoctor, privately owned family practice seeking a highly motivated and high character dentist to help treat our great patients and work with a wonderful and experienced team. With nearly 2,000 5-Star reviews, join a successful practice and jump right in to a strong schedule with over 100 new patients a month waiting for quality, comprehensive care. Enjoy a base salary with percentage based compensation and an opportunity for a stake in ownership. Please forward CV to Holly Strempel at hollymdmg@gmail.com. Full-Time Faculty Position. The College of Dental Medicine (CDM) at Nova Southeastern University located in Ft. Lauderdale, Florida is seeking applications for a full-time faculty position to participate in the Senior Smiles clinical program, an offsite program providing clinical services to older adults at multiple community sites using portable equipment, and CDM didactic and clinical education program. The candidate will oversee the clinical part of Senior Smiles, including providing direct clinical service and student supervision. Travel between multiple offsite locations expected. The initial position is five months with the possibility for extension. Interested parties must apply online at www.nsujobs.com to position to #992368. Coordinator-Dental Assisting. The College of Dental Medicine (CDM) at Nova Southeastern University located in Ft. Lauderdale, Florida is seeking applications for a Coordinator-Dental Assisting to participate in the Senior Smiles program. Primary responsibilities include transporting and setting up mobile dental equipment at multiple offsite locations, schedule appointments, and performs chair side dental assistance. The initial position is five months with the possibility for extension. Interested parties must apply online at www.nsujobs. com to #992366.

Patient Care Coordinator Supervisor. JOB SUMMARY: The Patient Care Coordinator Supervisor combines knowledge of dental practice and dental education with employee management and administrative skills. The Supervisor oversees the Patient Care Coordinators (PCC’s) and is responsible for maintaining a high standard of patient care that runs smoothly and efficiently while staying within budget. CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES: Maintain the vision of the LECOM SDM so to educate dental students and provide quality patient care; Oversee all scheduling, patient relations, patient payments, adherence to policies and procedures, and supervision of PCC’s and their duties; Management of PCC’s in the clinical areas, as well as, provide coverage as a PCC to the practice when needed; Participate in hiring of PCC’s, assign duties/group practice, orient and train new PCC’s; Monitor timekeeping for PCC’s, complete performance evaluations and progressive discipline forms; Assist in development and implementation of training programs as needed for PCC’s; Instruct and oversee PCC’s on axiUm scheduling and producing daily reports; Coordinate inventory level needs of clinics with the Dispensary Supervisor; Work with PCC’s to problem-solve daily challenges of scheduling, collections, and inventory control; Ensure compliance with state and federal regulations and safety protocols, at the practice level; Protect equipment (office, dental, facility); Guard money, checks, credit cards, and insurance information; Monitor axiUm with proper protocols as directed by the Office of the CFO; Oversee communication and daily operations from PCC’s to all stakeholders; Work in conjunction with the preceptors and students to maintain patient flow; Advance the learning of students in front office business operations, as well as yourself and your team; Contribute to overall student success and participate in student events, including, but not limited to White Coat Ceremony and Commencement; Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction; Be a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach (with approval of Administration during working hours); Work during the hours assigned, for student instruction and clinical development; Attend meetings approved by SDM that require advancement of your profession; and Other duties as needed /assigned by the supervisors and/or designee to maintain efficient

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CAREER CENTER FROM PAGE 75 and effective daily operations. EEO/AA/M/F/Vets/ Disabled. KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of dentistry including ADA codes, insurance, dental billing, and collections; Knowledge of axiUm or other dental practice software; Knowledge of Dexis X-ray program, with ability to communicate radiographs to other sources within and outside the LECOM-SDM; Knowledge of HIPAA and FERPA and the ability to maintain confidentiality of work-related information and materials; Knowledge of OSHA and ability to follow safety guidelines; Financial skills needed to balance EOD, EOM, and yearly reports; Ability to foster a positive environment while managing multiple PCC’s; Ability to troubleshoot and correct problems and errors by PCC’s and to model and teach appropriate behaviors; Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect by following EEO rules and regulations; Ability to assess and prioritize multiple tasks and demands and to work effectively under pressure in a fast-paced environment; Effective communication skills, both written and verbal, utilizing tact and diplomacy; Organizational and planning skills, including attention to detail and follow-through; Strong computer literacy and accurate data entry skills; Confidence in handling ambiguity and fluid situations with the ability to employ common sense and pragmatism; Ability to work with individuals at all levels in the organization and throw equal enthusiasm behind the more routine, hands-on activities, as well as those requiring a higher profile; Ability to establish and maintain effective working relationships; Responsibility and accountability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; Ability to accept work directives from managers and supervisors in a respectful and cooperative manner; Ability to devote full attention and energy to the important work of LECOM in a timely fashion; and

TODAY'S FDA

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Flexibility to accept other duties that are deemed necessary for practice operations and as assigned for the Institution’s needs. MINIMUM QUALIFICATIONS: Education and experience equivalent to: a college degree (AS or BS/BA) with three to five (3-5) years’ experience in a similar job responsibility required. Computer experience in the dental field to allow for axiUm or related computer program entry preferred. Demonstrated knowledge in patient relations, scheduling, bookkeeping, ADA coding, insurance filing, and reimbursement. General Dentist Melbourne, FL. GENERAL DENTIST OPPORTUNITY: Melbourne, FL -- Dental Partners Melbourne. If you’re looking to make your professional mark on a community, this is your chance. Build valuable relationships with patients and get involved with the greater community of Melbourne, FL while providing top-notch dental care. Our talented and dedicated support team will work alongside you to help ensure your success. You’ll enjoy the following: Base salary with performance incentives to earn more; Sign-on bonus of $5000; Relocation assistance for full time team members; Practice 4-5 days per week with family friendly days/hours; Full benefits package to include professional liability, 401K, CE allowance and group health and wellness plans. Send resume to abrooker@dental-partners.com or call 321-5748003 for a confidential review of the opportunity. www.dental-partners.com. Candidates must be licensed to practice in the State of Florida with no board reprimands or issues and have a valid DEA license. Prefer 1+ years of general dentistry experience. NOTES: Additional Salary Information: Daily base rate plus the opportunity to earn more based on production. General Dentist -- Gulf Coast, FL. GENERAL DENTIST OPPORTUNITY: North Port/South Sarasota/ Gulf Coast, FL. If you’re looking to make your professional mark on a community, this is your chance. Build valuable relationships with patients and get involved with the greater community of North Port, FL while providing top-notch dental care. Our talented and dedicated support team will work alongside you to help ensure your success. You’ll enjoy the following: Base salary with performance incentives to earn more; Sign-on bonus; Relocation package; Full time benefits include CE allowance, professional liability, 401K and group health/wellness plans; Practice 4-5 days per week with family friendly days/hours. www. dental-partners.com. Candidates must be licensed

to practice in the State of Florida with no board reprimands or issues and have a valid DEA license. NOTES: Employer will assist with relocation costs. Additional Salary Information: Daily base rate plus additional earnings based on production. Dental Hygienist -- Venice, FL. DENTAL HYGIENIST -- WATERSIDE DENTAL VENICE -- VENICE, FL. Friendly, patient-centered dental hygienist to build relationships and provide quality life time care to our patients in Venice, FL. Must be passionate about comprehensive care and a goal oriented individual who is motivated to be a leader for the dental hygiene profession and our patients. Full Time Hours to include: Monday – Thursday 8:005:00pm. Competitive compensation of $30-34 per hour based on experience with a $2,500 Sign on Bonus and Full-Time benefits to include 401K, paid time off program, free uniforms, and health/ wellness plans. www.dental-partners.com. Role Requirements: Must be licensed in the State of FL, have active CPR Cert, and prefer 1+ years of experience. Dentrix experience preferred. Full-time General Dentist Needed. Veteran (10-30 years’ experience) Full-time general dentist needed to join our rapidly growing practice. High tech offices with well trained staff await you. Medical insurance and mal-practice insurance paid by the office. We offer a 401K match program and profit sharing. We have 6 offices surrounding the Tampa area, with 2 new offices opening soon. Unlimited salary potential, with a first-year guarantee. Only serious, experienced dentists please apply. 10-30 years of general dentistry experience. Active Florida License NOTES: 2 openings. Additional Salary Information: Medical, mal-practice, 401K, profit sharing. General Dentist. Our newly established, general practice is seeking a progressive, part-time associate to join our team in the growth of this young practice. Our goal is to provide state-of-the-art, comprehensive dentistry in a warm, caring environment. We strive to build individual relationships with our patients, with the focus of optimal dental fitness being an integral part of overall health. For details, please contact: DrGeorge@DrMantikas. com. Instructor, Dental Programs. Pasco-Hernando State College (PHSC) is accepting applications for full-time, faculty. Anticipated Start date: August 14, 2018. DUTY DAYS: 162 (2 semesters). Salary

WWW.FLORIDADENTAL.ORG

range is $40,737 - $56,487.60 (for two terms): the maximum salary is based on a doctorate education level and 8 years of verifiable full-time professional work experience and/or full-time teaching experience. APPLY ONLINE no later than the March 23 application deadline at www.phsc.edu/jobs. ALL SUPPLEMENTAL / ADDITIONAL APPLICATION MATERIAL MUST BE UPLOADED VIA THE ONLINE APPLICATION SYSTEM. The supplemental / additional application materials required are: (1) cover letter, (2) current resume, (3) copy of transcripts, (4) Educational Philosophy Statement (Edu Phil), (5) copy of license, (6) DD-214 (if claiming Veterans’ Preference), and must be uploaded and attached to the online application before midnight of the application deadline date. The application review process can be initiated with the copies of transcripts; however, official transcripts must be received before the interview. Have official transcripts sent to the Human Resources Office (address below). Pasco-Hernando State College, Attn: Human Resources Office (Job #0723), 10230 Ridge Road, New Port Richey, FL 34654. ALL APPLICANTS MUST SUBMIT AN ONLINE APPLICATION, COVER LETTER, RESUME, TRANSCRIPTS, EDUCATIONAL PHILOSOPHY STATEMENT, LICENSE AND VETERANS’ PREFERENCE DOCUMENTATION (IF APPLICABLE) NO LATER THAN MARCH 23. No other submitted materials will qualify you to be considered for this position. For help with online applications, call 727-816-3169 or 727-816-3425. THE COLLEGE IS CLOSED MARCH 5TH – 11TH FOR SPRING BREAK. EOE/ADA Compliance - Website: www.phsc.edu/jobs. Required: DDS or DMD degree from a regionally accredited institution; current license to practice dentistry in the US; and a minimum of two (2) years clinical experience; must be able to work a split schedule; satisfactory criminal history background check. Applicants who claim a right of Veteran’s Preference must upload documentation of eligibility and attach it to their online application before midnight of the application deadline date. Preferred: Postsecondary teaching experience. General Dentist. Full-Time Associate Dentist needed for a well-established non-corporate practice located in a growing area of Brevard

WWW.FLORIDADENTAL.ORG

County Florida. Our office is a state of the art facility Specializing in the care of patients. Our office is equipped with a surgical suite to facilitate Implant restorations including Zygomatic implants, and Full mouth implant restoration. We have IV sedation and general Anesthesia for the comfort of our patients. Our practice prides ourselves in the best quality of care for our patients. Competitive Salary based on Experience will be offered. Sign on bonus upon hire. Send Resumes to SadeshDMD@ gmail.com. NOTES: Additional Salary Information: To Be discussed based on experience. Oral Surgeon - Naples, FL. Formed in 1991, Dental Care Alliance is a Dental Support Organization with over 200 affiliated dental practices in 13 states. At Dental Care Alliance, we are looking for dedicated professionals who are committed to excellence and understand the nature of teamwork. We offer opportunities for dentists to demonstrate their skill and abilities at all levels, as well as participate in rewards based on the success of the practice. We are currently looking for an Oral Surgeon to work Full-Time or Part-Time options in our affiliated specialty practice, Dental Specialty Centers of FL in Naples, FL. In uncertain times like these, these offices offer the safety and security of a large practice with a robust patient base. This truly helps providers concentrate on just doing dentistry. This has fantastic potential to do a substantial amount of production from day one. Full Time Benefits Package: Company paid professional liability insurance; DCA sponsored continuing education; Medical Insurance Dental Plan Life Insurance Vision Insurance; Long Term Disability Section 125 - Flexible Spending Account; 401K; EAP Program; DCA Voluntary Supplemental Insurance Products. Licensed in the State of FL. Certificate to practice Oral Surgery. Interested Oral Surgeons should email resume to bames@dentalcarealliance.com. Learn more @ www.dentalcarealliance.net.

institute®; Mentorship and training; Great working environment, with a fun, friendly, and supportive team. http://www.pacificdentalservices.com. Associate Dentist - Fort Myers / Naples Pacific Dental Services Supported Offices are currently looking for a full-time Associate Dentist to add to our successful and growing practices in Fort Myers and Naples, Florida. This office is fully digitized and equipped with SiroLaser, CEREC® CAD/ CAM, intraoral cameras, VELscope®, and digital X-rays. Pacific Dental Services Supported Offices offer: Competitive earning potential, with no earning cap.; Benefits, including: Medial, Dental, Vision, 401K; All Lab & Supply fees, malpractice insurance, and any CE credits taken through the PDS institute®; Mentorship and training; Great working environment, with a fun, friendly, and supportive team. http://www.pacificdentalservices.com Associate Dentist - Melbourne Viera Modern Dentistry is currently looking for a full-time Associate Dentist to add to our successful and growing practice in Melbourne, Florida. This office is fully digitized and equipped with SiroLaser, CEREC® CAD/CAM, intraoral cameras, VELscope®, and digital X-rays. Dr. Pham offers: Competitive earning potential, with no earning cap.; Benefits, inc luding: Medial, Dental, Vision, 401K; Dr. Pham pays all lab & Supply fees, malpractice insurance, and any CE credits taken through the PDS institute®; Mentorship and training; Great working environment, with a fun, friendly, and supportive team. http://www.pacificdentalservices.com

Associate Dentist – Oviedo. Dr. Minh Pham is currently looking for a full-time Associate Dentist to add to his brand new practice in Oviedo, Florida in May. This office is fully digitized and equipped with SiroLaser, CEREC® CAD/CAM, intraoral cameras, VELscope®, and digital X-rays. Dr. Pham offers: Competitive earning potential, with no earning cap.; Benefits, including: Medial, Dental, Vision, 401K; We pays all lab & Supply fees, malpractice insurance, and any CE credits taken through the PDS

TODAY'S FDA

MARCH/APRIL 2018

2018 FORT MYERS*

FLA-MOM IMPACT! PATIENTS TREATED

MORE THAN 1,900 VOLUNTEERS FDA Foundation - FLA-MOM

1,300+

WITH CARING HEARTS

VALUE OF CARE

APPROXIMATELY

$1.75 MILLION PROCEDURES

ABOUT 11,900 * These are preliminary figures. Look for the complete FLA-MOM story in the May-June issue of Today’s FDA.

SAVE THE DATE! 2019 FLA-MOM • ORLANDO • MARCH 22-23 GO TO WWW.FLAMOM.ORG OR CALL 800.877.9922.

Advertising Index Ads Florida 20 Aftco 9 American Sensor Tech 28 Dental Lifeline 6 Doctors Choice 24 FDA: 3 Ways To Renew 25 FDA: 2018 Awards Luncheon 29 FDA: Component Calendar 2 FDA: Dentists‘ Day on the Hill 79 FDA: Foundation FLA-MOM 78 FDA: I Help Members Succeed NWDDA 66 FDA: Professional Staff 6 FDA Foundation: Emerald Club inside back cover FDAS: A Taste of Success inside front cover FDAS: Bank Of America 41 FDAS: Professional Liability Pitfall 66 FDAS: FDASupplies.com 49 FDAS: The Doctors Company Cybersecure 57 FDAS: The Doctors Company Partnership 26 & 27 FDAS: The Happiest Hour back cover FDC2018: 80s Flashback 50 FDC2018: New Dentist Track 34 FDC2018: Highlight - 21st Century Laser-Assisted 52

FDC2018: Highlight - Dental Implants 44 FDC2018: Highlight - Profiting From Plastics 40 FDC2018: Highlight - Streamlined Techniques 48 FDC2018: Keynotes 14 FDC2018: Exhibitor Marketplace 54 & 55 FDC2018: FDA Membership Has Its Perks! 6 FDC2018: In The Operatory 36 & 37 FDC2018: Dueling Pianos 21 FDC2018: Save The Date 4 FDC2018: Speaker Host 9 FDC2018: The After Party 56 FDC2018: Two Hotel Options 28 FDC2018: Ways To Save! 51 My Ortho Assist 28 Officite 45 Paragon 17 PNC Bank 53 PSC Group, Inc. 70 Superior Upholstery 67 The Doctors Company 11 The Health Law Firm 60 US Dental Transitions 67

FDA - Dentists' Day on the Hill

MARCH 11-12, 2019 TALLAHASSEE WWW.FLORIDADENTAL.ORG

TODAY'S FDA

MARCH/APRIL 2018

OFF THE CUSP

WHAT DO YOU WANT? Most of you know my favorite patient, Mrs. Ima Mae Gruntbuns. She has been a great boon to my dental career and the opinions she holds to tightly make her a valuable teacher. She is incredibly picky — two degrees off plumb between her front teeth and I hear about it. Rightly so, if it isn’t what she wants, you shouldn’t be trying to give it to her. Mrs. Gruntbuns is so much more fun than those patients who just sit there looking at you like you have a third eye. Maybe they are hypnotized by my new headlight? You know that patient who just looks back at you and won’t give a direct answer to your questions. The one who,

JOHN PAUL, DMD DR. PAUL IS THE EDITOR OF TODAY’S FDA. HE CAN BE REACHED AT JPAUL@BOT. FLORIDADENTAL.ORG.

when you ask, “Why are you here?” the answer is, “You’re the doctor, you tell me.” I do appreciate that they recognize me as the doctor. My behavior and dress might lead a new visitor to believe I am either the jester or the coroner. I am not, however, the mind reader. That’s my wife’s job. Her office is just down the hall. She has a degree in psychology, is a licensed mental health counselor and is qualified to hypnotize you. I ask a lot of questions and hope for valuable answers. I need feedback to help you have a wonderful experience. Patients are not the only ones who can fill your morning with silence or your mailbox with space. There are a few Florida Dental Association members out there who keep their opinions to themselves. Just like Mrs. Gruntbuns, it would be helpful if you could tell me what you want. There is a communications survey on the interweb, which can be found at www.surveymonkey.com/r/LG87C55. Every one of you was emailed a link at least twice. If the survey takes you more than three minutes to finish, you’re either multitasking or overthinking the essay question. One or two words is plenty; the rest is click in the box. Let me know what you want to see more of, less of and how you want it delivered. This is about getting what you want.

JOHN PAUL, DMD EDITOR, TODAY'S FDA

Important safety tip: When your wife is practicing hypnosis on you, she won’t think it’s funny when you start clucking like a chicken.

TODAY'S FDA

MARCH/APRIL 2018

WWW.FLORIDADENTAL.ORG

Check the FDA Foundation box on your FDA dues statement or go to DONATE.FLORIDADENTAL.ORG.

Your tax-deductible gift to the Foundation supports these life-changing programs: Florida Mission of Mercy, Donated Dental Services and Project: Dentists Care. Contributions to the FDA Foundation may be tax deductible. All contributions, including those to named funds, are considered unrestricted unless a specific purpose is designated by the donor. The organization is located at 545 John Knox Road, Ste. 200, Tallahassee, FL 32303. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL IN-FORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE WITHIN THE STATE: 1-800-HELP-FLA OR VIA THE INTERNET AT WWW.800HELPFLA.COM. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. SPONSORâ&#x20AC;&#x2122;S REGISTRATION NUMBER IS CH2435. NO CONTRIBUTIONS ARE RETAINED BY PROFESSIONAL SOLICITORS THEREFORE 100% OF ALL CONTRIBUTIONS ARE RECEIVED BY FDAF.

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THURSDAY, June 21 5-6 PM Dentists, Dental Students and Spouses Welcome

FDC 2018

The Happiest Hour! WRECKERS SPORTS BAR