Together Aalto: Design your experience in Otaniemi || RCA x Aalto University || Service Design

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Project Report

Design Prototyping

Prototyping Strategy Based on the above "how might we" question and design

It was of course not possible to plan this process entirely in a

principles, we crowd-sourced a very wide variety of service

strategic way. The actual process was never a linear process,

ideas from Aalto University students, teachers and service

it went back and forth, and there were many unexpected by-

providers. This pool of ideas became the rich source of our

products revealed during the process. The key of the strategy

prototypes.

was to formulate small hypotheses in different levels, put them into prototypes, test them on real users, and reflect

Our prototyping strategy was to test out as many small bits

the feedback back into the service so that the whole service

and pieces as possible, of all levels from the strategy and

proposition could be built with the set of

mechanism to function and interface. We did not hesitate to

building blocks. The prototypes we built and tested are

show it to users and test it even if the fidelity was not high to

summarised below, according to the level of hypothesis and

get useful feedback. In this way we planned to ensure that our

the level of integrity. The following page summarise the key

service proposal was validated down to the smallest detail.

hypotheses in and feedback to each prototype.

well-validated

Higher fidelity Manual Us Sports

Productivity

Community

Camp

Strategy

Interface Virtual

Blackbook

Productivity

Lower fidelity

Room

Alife!


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