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Project Report
Conclusion Key takeaways
There has been a number of achievements and learnings through the project that can inform the future works in Aalto University. The main takeaways from these achievements and learnings that can inform the future service development in Aalto University can be categorised into those related to process, research finding and service concept. Process: The power of online co-creation. First of all, we learned so much of the power of co-design process. From the identification of the problems to the design of service details, the input from the students debunked many of our hypotheses, pushed us to reconsider, and provided a lot of learning. Their ideas were a rich source of inspiration for the construction of the service proposal. Aalto University has the privilege of enjoying the collaboration with students in designing services and strategies, for example by organising student workshops through student associations to develop a future campus vision. This is great, but it sometimes seems to be the case that collaboration only happens as a form
co-design workshops we held made it clear that the online
of consultation. This project highlights the effectiveness
workshops have the potential of providing more insight than
of working with students from the beginning of the project
the physical workshops in that the workshop facilitators are
throughout to the actual design and delivery.
able to follow individual moves.
As a space-based project, the situation under pandemic that
Research: Students for student wellbeing.
has inevitably led to a predominance of online activities, was
When we think of mental health, we tend to think of people
a challenge. However, we believe that this rather expanded
who are depressed or suffering from mental illnesses. It is
the possibilities of the co-creation process. Online marketing,
true that treatment for these people is very important and
including social networking interactions, has enabled us to
should not be neglected. However, what has become more
reach people who would otherwise be difficult to reach. The
apparent through the research is the importance of taking
fact that people have become accustomed to communicating
preventative measures to avoid such serious situations. In this
through online tools such as Zoom has contributed to gaining
respect, we were fortunate to discover early on in the design
more insights in a more efficient way. Of course it was difficult
process that mental health is deeply rooted in the everyday
to get a sense of the atmosphere on the project site, but we
lives of students. The students themselves recognise that it
were able to get a glimpse of the nuances by asking local
is not something special that they do, but the small successes
students to take and share videos. In addition, the two online
that they build up in their daily lives that have a significant
