8 minute read
Made From Scratch: Oswalt Family Bakery & Cafe Serves Delicious Home-Baked Goods
Owners Leon and Dorinda Oswalt
MADE FROM SCRATCH
Oswalt Family Bakery & Cafe Serves Delicious Home-Baked Goods
Writer / Lois Tomaszewski Photographer / Timothy Hare
Walking into Oswalt Family Bakery and Café is a lot like walking into Grandma’s house on any holiday. There’s the fragrance of home-baked goods in the air, sounds of food preparation in the kitchen and someone to greet you with a friendly and welcoming smile.
Owners Leon and Dorinda Oswalt purchased the business in September 2019. The donut shop had been for sale for a couple of years before the Oswalts, who were frequent visitors to the area, bought it. They were looking for a business Dorinda could run while Leon was on the road as a truck driver. café. The goal was to add more variety and make the business have a more year-round and broader appeal to customers.
The bakery cabinet features a variety of baked goods, from cupcakes to donuts to caramel rolls. The café features weekday specials and has become well-known for its pork tenderloin, hamburgers and breakfasts, such as the giant caramel rolls, made-from-scratch biscuits and sausage gravy and the big breakfast bowl.
According to business partner and marketing manager Kris Underwood, the fresh ingredients and lack of frozen foods makes a difference in the guest experience.
“Tenderloins, burgers and breakfast are the three big kickers for us,” he says “We’ve had people drive from Ohio, Michigan and Illinois to eat here, especially for the tenderloins. Everything is homemade
or handmade.”
Tenderloins are featured as the Thursday special. Burgers are the special on Tuesday, Bacon Cheeseburgers on Wednesday and a Fish dinner or pasta special on Friday.
The food at Oswalt’s is made to order, Underwood says. That means a customer who orders a tenderloin can hear it being pounded in the kitchen. It is hand-breaded and prepared fresh. The same is true of the hamburgers, which are never frozen and the chicken strips which are cut from the breast portion.
Dorinda is no stranger to a kitchen. She has worked in food service for many years.
“I’ve worked in the food industry since I was 16,” Dorinda says. “I like taking care of people, making them happy.”
Taking care of customers and making them happy has a simple formula. The goal at
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Oswalt’s is to serve the best food possible and provide the best service a diner can get in the area, Underwood says.
“This truly is a family restaurant,” he adds. That includes the cooks, servers and others of the five employees who are part of the team. “It’s the true definition of a family restaurant.”
Underwood is not officially a member of the Oswalt family, but he could be considered that. He met Leon and Dorinda when they were campground neighbors to his parents for many years.
This dynamic results in a team that greets customers with a friendly smile, laughs with customers and helps each other out to solve problems. It was that teamwork that got the restaurant through six months of uncertainty in 2020.
Their customers are local folks and “lakers” — people who are coming in for the
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tenderloins, Underwood says. Summer is a busy time, but even during the business closures forced by COVID-19 it was the local community who kept things going for the Oswalts.
Instead of in-house dining, the focus was on carry-out. The Oswalt’s offered a family deal package that offered four hamburgers, four orders of fries and four drinks for $20.
Now that life for everyone is returning somewhat to the way things were preCOVID, the Oswalts and Underwood are looking to the future. The restaurant is also now offering catering.
“We want to continue to grow,” Underwood says. “We are still a new business.”
The Oswalt Family Bakery & Café is located at 720 S. Main Street (SR 13) in North Webster. For more information and hours call the restaurant at 574-834-7800.
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