SAP solutions for GRC eBook by Tom Warren

CONFIDENCE powers success.

SAP solutions for Governance, Risk, and Compliance

Table of Contents

3) Build trust to achieve business results Introduction

4-5) Clarity comes from insight SAP Risk Management

6-7) Control who accesses your data SAP Access Control

8-9) A ccountability through effective policy and control management SAP Process Control

10) Protect against fraud SAP Fraud Management

11)

AP solutions for Governance, Risk, and Compliance S A portfolio of solutions

SAP SOLUTIONS FOR GOVERNANCE, RISK, AND COMPLIANCE

Build trust to achieve business results Whatever your business; confidence is key. Confidence comes from knowing your organization is anticipating and effectively responding to everchanging risks and compliance requirements. By managing risks effectively and making business processes more transparent and efficient, you’ll assure stakeholders that investments in people, processes, and technology are protected and well managed.

With SAP solutions for governance, risk, and compliance (GRC), you can move forward with confidence. You’ll gain greater clarity into how risks impact business value, protect against unanticipated losses, and discover how risk and controls management drive performance and accountability in your organization.

68%

of organizations admit they were caught off guard by an operational surprise in the last five years (Source: Beasley, Branson, and Hancock, July 2012)

66%

of executives consider enterprise risk management somewhat or extremely

It’s time to act with greater insight into risk and compliance; it’s time to drive business value.

important (Source: SAP insider Research)

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of companies that have integrated

90%

governance, risk, and compliance have had results that met or exceeded their expectations (Source: OCEG 2012 Maturity Survey)

50%

of companies are using outdated risk management solutions (Source: SAP insider Research)

SAP RISK MANAGEMENT

Clarity comes from insight It’s one thing to know the risks your organization faces; it’s another to understand their causes and related impacts.

The SAP Risk Management Solution will enable you to: 1

Preserve and grow the value of your business through better collaboration and effective communication

The SAP Risk Management solution will help you formalize the way you plan, identify, analyze, monitor, and respond to risks that drive business value.

2 Manage risk with increased reliability

By automating risk indicators and controls and reducing redundancy, you can cut the cost of managing risks.

3 Respond more effectively by drawing on clear insight into relationships between drivers, risk indicators, events, and effects

You’ll have the confidence that comes from understanding what drives your business risk and the effectiveness of your risk responses.

4 Maximize gains from business opportunities 5 Reduce the impact of losses through early mitigation

Learn More Risk Management: The Value Proposition

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Aberdeen Report – Effective GRC Management Strategies for Mitigating Risks and Sustaining Growth in the Tough Economy

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SAP Risk Management solution in detail

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SAP RISK MANAGEMENT

Case study Exxaro Resources South African diversified mining company Exxaro Resources was seeking integrated enterprise and operational risk management to ensure a uniform and effective risk culture in the organization. This desired change in culture included a shift in focus from a “check the box” and compliance-related exercise to real risk mitigation, which would allow the organization to achieve its strategic objectives. By using SAP Risk Management, Exxaro was able to establish this desired risk culture, highlighting relevant and new topics from the operational level all the way up to the board level. Items previously

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overlooked are now discussed, with a focus on what responses are needed to mitigate significant risks. Exxaro now audits differently, with a more refined risk-based approach linking key controls and compliance initiatives as part of the overall response.

Taking Risk Management to the Next Level at Exxaro Resources

Exxaro Resources was seeking integrated enterprise and operational risk management to ensure a uniform and effective risk culture.

Watch the interview with Saret van Loggerenberg, Director of Risk and Compliance for Exxaro Resources

Read the Exxaro Resources Integrated Report for 2012 story >

Watch the video > Learn how SAP Risk Management, combined with SAP Process Control, can help you monitor any aspect of your organization to mitigate risk

Watch product demo > Know Your Risks, Respond Better – Nearly two thirds of companies say they’re facing more and more complex risks than five years ago

View the Infographic >

SAP ACCESS CONTROL

Control who accesses your data Granting too much access, however, can be risky and result in compliance violations and fraud. With the SAP Access Control application, you can automate key processes to detect, remediate, and ultimately prevent access violations. By automating access governance activities and embedding compliance into daily processes, you can efficiently control access to your systems, manage risk on an exception basis, and focus more on value-adding initiatives.

SAP Access Control will help you: 1

2 Cut costs of enterprise-wide access management

Learn More SAP Access Control solution in detail

Find out more > SAP Solution in Detail SAP Solutions for Governance, Risk, and Compliance

3 Enable efficient, cost-effective audits and on-going compliance activities

Efficiently control access to your systems, manage risk on an exception basis, and focus more on valueadding initiatives.

Reduce access risk – as well as levels of internal fraud and loss of revenue due to employee error

SAP Access Control

Minimize Access Risk and Prevent Fraud – With SAP® Access Control

Giving the right access to the right users – in a timely manner – is essential to running your business smoothly.

SAP ACCESS CONTROL

Case study Natura When Brazil-based cosmetics and personal care products company Natura was faced with a high level of information security risk, it decided to strengthen its governance model for data and access control. By upgrading to the SAP Access Control solution, the company achieved a remarkable 87% reduction in its level of information security risk. The solution also enabled more complete and compliant reporting, with the time taken to prepare reports for auditing falling by some 60%. And by allowing inactive profiles to be excluded, Natura’s access

control became leaner – with a resulting 30% drop in transaction volume per profile.

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Add the lower maintenance costs involved as a result of 50% fewer support calls, and it’s clear to see how SAP has helped Natura to run more productively as well as securely.

Reduce Fraud and Increase Efficiency with Automated Access Controls. Giving employees the right access to the right information is essential to help ensure smooth operations and prevent fraud.

Natura BTS Find out more >

View the infographic >

Who has access to your information? Find out more about the important part this solution can play in your business.

Watch the video >

SAP PROCESS CONTROL

Accountability through effective policy and control management SAP Process Control helps executives focus resources on high-impact processes, regulations, and risks â&#x20AC;&#x201C; driving effective controls and ongoing compliance. Continuous control monitoring and automated testing enable businesses to identify control deficiencies and control-related issues quickly, leading to faster resolution. Once youâ&#x20AC;&#x2122;re confident these controls are effective and accountability is assured, you can increase focus on optimizing business performance.

The SAP Process Control solution can help your business to: 1

Increase consistency and confidence in control information across the enterprise through centralization and standardization

2 Improve efficiency and reliability of key business processes 3 Gain continuous insight into the status of compliance and controls for more timely decision making and intervention.

4 Increase accountability through stronger user involvement and collaboration 5 Reduce regulatory compliance and audit costs through automated control testing, workflows, and standardized processes 6 Establish a culture of compliance through clear communication and acceptance of corporate policies

Learn More SAP Process Control Solution in Detail

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SAP PROCESS CONTROL

Case study Sharp Electronics Sharp Electronics is a manufacturing and service company producing state-of-theart solar system electronics. Formerly, the company had a decentralized control framework comprising ten business units across North and South America – each with its own processes for identifying risks and controls to mitigate them.

in with business objectives, control owners can focus on resolving issues rather than merely identifying them – and the business as a whole can focus on delivering innovation rather than just managing processes.

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Having introduced SAP’s Process Control solution, all the company’s controls are now centralized. This has enabled Sharp to streamline its operations by reducing their number from 350 to 230. By automating these to tie

Learn More Experience SAP Process Control in Action. See how SAP Process Control can help you align compliance and control activities to key risks, regulations, and business processes.

Watch the product demo >

SAP FRAUD MANAGEMENT

Protect against fraud Detect fraud earlier with more effective protection.

The SAP Fraud Management solution enables your business to:

The SAP Fraud Management solution safeguards against loss from fraud. It offers greater accuracy, reduces false positives, and lowers investigation costs.

In addition, the solutionâ&#x20AC;&#x2122;s advanced analytics help you uncover changing trends and fraud patterns for better on-going prevention.

Uncover changing trends and fraud patterns for better on-going prevention.

Uncover suspicious transactions and relationships in large amounts of data to detect fraud earlier

2 Reduce false positives and increase investigation with powerful simulation features

Learn More Discover SAP Fraud Management powered by the SAP HANA platform. An application for detecting, investigating, and deterring fraud.

Watch the video >

3 Quickly adapt to evolving fraud patterns and enhance prevention with predictive analytics 4 Reduce the risk of fraud with advanced analytic capabilities and greater visibility.

SAP Fraud Management Solution Brief

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SAP SOLUTIONS FOR GOVERNANCE, RISK, AND COMPLIANCE

SAP solutions for Governance, Risk, and Compliance By automating your access governance activities and embedding compliance into daily processes, SAP Access Control efficiently controls access to your systems, manages risks on an exception basis, and focuses more on value-adding initiatives. With SAP Process Control, you can focus resources on high-impact processes, regulations, and risks. Gain confidence and ensure accountability with continuous insight into the effectiveness of policies and controls. By streamlining risk response decisions and reducing unnecessary duplication, SAP Risk Management will help you optimize resources, see value-adding opportunities, and protect existing business value.

Focus resources on high-impact processes, regulations, and risks.

The SAP Fraud Management solution offers earlier detection and more effective protection against loss from fraud – with greater accuracy that reduces false positives and lowers investigation costs. Managing risks and compliance across each of these areas with a common technological platform allows you to:

Learn More Solution in Detail Manage Enterprise Risk and Compliance

Find out more > Brewing Up Process Change – Grupo Modelo Manages Risk with SAP’s Latest Solutions for GRC.

•

Employ a unified approach

•

Improve workflow and collaboration

•

Reduce redundant controls and responses

Find out more >

•

Use native integration

•

Provide users with an intuitive and familiar experience.

Improving Internal Controls and Reducing Access Risk Southern California Edison and American Water share their success @ Sapphire 2013.

More information If you’d like to know more about SAP’s solutions for governance, risk, and compliance – and see how the portfolio can bring confidence into your business – please call your SAP representative or visit SAP.COM/GRC

Southern California Edison > American Water >

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