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4 minute read
MARIYA DONCHEVA
In April of 2021, Mariya Doncheva, a staff accountant at the time, found herself yearning for a change as she gazed out her office windows. The sudden loss of her father from COVID-19 in Bulgaria had shaken her to the core, compelling her to reevaluate her life’s direction. “I was so tired of feeling caged in an office at my desk and working 10-12 hour shifts,” she explains. “As I looked outside through the window, I realized how much I’d enjoy meeting with clients & helping them move forward in their lives.” A trip to Bulgaria to attend her father’s funeral turned out to be the unexpected push into real estate when she successfully helped sell the family’s vacation home. Fast forward to October of the same year, Mariya became a licensed real estate agent. Serving the Greater Bangor area, Mariya’s knowledge extends beyond the city and includes areas like, Orono Bar Harbor, Ellsworth, and more.
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Mariya’s approach to real estate is candid and client-centric. She sets herself apart by focusing on the genuine satisfaction of her clients: “I am a representative; not a salesperson” she emphasizes, underscoring her philosophy of listening intently to their needs & goals. In fact, she often finds herself reminding clients of their own expressed preferences, guiding them to make decisions that truly resonate with their desires. More than just an agent, Mariya becomes a guardian, ensuring that her clients are ready for the responsibility that comes with buying or selling a property. Even after the papers are signed and the keys are handed over, Mariya remains a source of support, ready to assist in any post-transaction concerns or reminders, truly showcasing her enduring care and dedication.
When it comes to marketing, Mariya relies on tried and true methods. “Professional photography, social media marketing, various types of advertising, word of mouth,” she lists as some of the primary tools in her arsenal. She goes beyond digital interactions, actively connecting with fellow agents to share information about her listings and engage in discussions, fostering collaboration.
Mariya isn’t just a real estate aficionado - she’s deeply invested in her community. As one of the nine founders of the YPN Committee (Young Professional Network) under the Greater Bangor Association of REALTORS®, she actively seeks ways to support the local community. Outside of her tireless work dedication, Mariya cherishes moments of relaxation and connection with nature. “I like to practice yoga,” she shares, and water-related activities are her absolute favorite.
Her future looks as vibrant and ambitious as she is. With a slate of educational goals to enhance her expertise, she’s also eyeing expansion. While not quite ready to brand it a ‘team’, she’s on the lookout to onboard like-minded individuals who share her passion and dedication. “If I can bring someone who has the same work ethic, then we’ll be able to help more people,” Mariya reflects, emphasizing the core of her vision: providing genuine help to as many clients as possible.
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Millennial Buyers: Where They Are & What to Know
Homebuyers and sellers come from all walks of life. If you’ve been an agent for long, you’ve likely worked alongside a wide variety of folks—from first-timer homeowners and down-sizers, to second home searchers and those finally hunting for their dream home. While there is hardly a shortage of diversity in the housing market, there is one generation that is making big strides in homeownership these days: Millennials.
Millennials can be loosely defined as those between the ages of twenty-two to thirtyseven. As you can see, this constitutes a wide swathe of the population. If you’re an agent who stands to learn a bit more about a demographic whose influence and homeownership goals are rapidly evolving, tune in below for a few pointers that can help you expand a segment of your clientele in the process.
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Where do Millennials prefer to buy?
Many Millennials came of age during or immediately following the Great Recession, and as such, many of them relocated or returned to mid-size cities and smaller communities where the cost of living was most affordable. Of course, there are countless Millennials that call the U.S.’s major cities home—especially those in the tech industry. The good news is that you can court Millennial clientele no matter where you service area is located. That said, community amenities are of great importance to this generation. They value public transportation, green space, and entertainment—from coffee shops and topnotch restaurants to farmer’s markets and boutiques. Emphasizing those attributes will be key in selling to Millennials and locating neighborhoods they’re most interested in.
What sort of communication do Millennials prefer?
Most Millennials are digital natives, or close to. That means they grew up learning how to navigate digital spaces, and prefer to communicate through mediums like email, text, and social media. This isn’t to say that Millennials aren’t good communicators, but they’re often on the go, and have learned to research and shop online. To accommodate this, it’s best to build a presence across the most popular listing portals and social media platforms. Although, it’s not enough to establish a site and wait for the calls to come in. Responsiveness is a key factor for Millennials, who expect speedy response times. Make sure you’re checking your inbox frequently, responding accordingly, and engaging with your audience online. This will let Millennials know that you’re savvy, available, and understand the value of their preferred method of communication.
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Are Millennials ready to buy?
It’s a common misconception that Millennials are uninterested in the rite of passage of purchasing a home. While Millennials maybe waiting a bit longer than their parents did to buy a home, there are good reasons to explain this phenomenon. For starters, Millennials entered the job market during the downturn, which means they are more conservative when making big purchases, and have to play catch-up to reach a sound financial position. Likewise, student loan debt has proved a major financial inhabitation for Millennials. Instead of socking away a few hundred a month to save for a home, they’re forking over that cash to pay down their educational loans. How does a Realtor compete with this reality? For starters, a bit of understanding goes a long way. Work with your mortgage partners to find financing possibilities that cater to this younger demographic. Recognize that Millennials—like most buyers—have some trepidations when buying a home. Also consider fielding Millennial clientele with the long view in mind. You might be courting them for months or more until they’re ready to take the plunge, but they’re also famous for their reviews. When a job is done well, Millennials shout it from the rooftops—or at least share it a dozen time from their phone.
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As time passes, Millennials will continue to dominate the marketplace when it comes to buying and selling homes. A little self-education on this powerful demographic can go a long way. If you know your clients and your audience, you’ll be in a far better position to serve their interests and make a customer for life.
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