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CONTENTS 48

DESTINATION: GROWTH

FROM COWRIES TO CRYPTO SECTOR OVERVIEWS Agriculture

Retail and e-commerce

ICT

Financials services

Energy and environment

Food and beverage

Tourism and hospitality

FEATURES & ARTICLES

TREVOR MANUEL

UP FRONT

A customer-first approach

Shoulder to the wheel

The future of work

From cowries to crypto

Disrupting finance

Destination: Growth

Contributors

Featured clients

INTERVIEWS

Editorâ&#x20AC;&#x2122;s letter

Trevor Manuel

Foreword

Bonang Mohale

ICT SECTOR OVERVIEW

A MODERN CLASSIC

CONTENTS/CREDITS

CREDITS CEO Ralf Fletcher PROJECT MANAGER Odelia Fester BUSINESS DEVELOPMENT MANAGER Shirley Paris

TOPCO STUDIO PRODUCTION DIRECTOR Van Fletcher

GROUP EDITOR Fiona Wakelin

THAT’S THE SPIRIT

FEATURES EDITOR Elske Joubert

LIFESTYLE De Hoop – De Stress Exploring De Hoop Nature Reserve

ASSISTANT EDITOR Nicole Forrest

Montagu Country Hotel Classic art deco accommodation

COMMISSIONING EDITOR Gareth Pike

92 A modern classic The 1985 Porsche 911 Carrera Targa That’s the spirit A taste of our favourite gins

RESEARCH MANAGER Sandra Bock

DESIGNERS Christine Siljeur Fikile Lugogwana Melissa Cloete TRAFFIC MANAGER Daniel Bouwer PROOFREADER Camilla Lloyd PRINTERS CTP Printers IMAGES iStock TOPCO MEDIA HEAD OFFICE Top Media & Communications (Pty) Ltd T/A Topco Media 2nd Floor, Elkay House, 186 Loop Street, Cape Town, 8001 Tel: +27 (0)86 000 9590 Fax: +27 (0)21 423 7576 Email: info@topco.co.za Website: www.top500.co.za

97 DISCLAIMER

AT THE BACK Top500 Awards 2018

104

Index

116

A–Z listing

131

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Top Media & Communications (Pty) Ltd T/A Topco Media. Reg. No. 2011/105655/07. While every care has been taken when compiling this publication, the publishers, editor and contributors accept no responsibility for any consequences arising from any errors or emissions. ISBN: 9780620531054

TOP500 10th Edition 3

CONTRIBUTORS

CONTRIBUTORS CAMERON BEVERIDGE is a seasoned veteran with a 25-year pedigree in technology and had until recently led one of SAP Africa’s largest business units, with responsibility over human capital management, customer engagement and commerce, SAP Hybris (for e-commerce and marketing), SAP Ariba (procurement), HANA Enterprise Cloud, SAP cloud and SAP Concur. His experience, integrity and undeniable passion to harness the incredible talent within SAP makes for a winning formula for his role as Regional Director for Southern Africa. Cameron is an engineer by training, but quickly found his calling in the technology sector, where he worked in outsourcing, consulting and sales. He holds an MBA from Bond University in Australia.

COLIN COLEMAN is head of the Investment Banking Division for sub-Saharan Africa at Goldman Sachs, assumed in 2008, and head of the Johannesburg office – a role he has held since joining Goldman Sachs in 2000. He is also a member of the Growth Markets Franchise Group. In 2013, he authored ‘Two Decades of Freedom’, a Goldman Sachs report on South Africa’s progress since 1994. Colin was named Managing Director in 2002 and partner in 2010.

DAWIE ROODT is an economist who specialises in fiscal and monetary policy. He has been a member of the Tax Advisory Committee of the Afrikaanse Handelsinstituut and has represented Business SA at Nedlac. He is an ambassador for Child Welfare (Bloemfontein), Childline (Free State) and the Adopt Moreletaspruit Forum. He was also the recipient of the 2016 Sake24 Economist of the Year Award.

STEPHEN TIMM is a South African journalist and researcher who has been writing about small business and entrepreneurship in South Africa as well as other developing nations since 2003. He is also the founder of Small Business Insight – a research and policy consultancy for small business programmes and policies in emerging economies.

TOP500 10th Edition 5

FEATURED CLIENTS

FEATURED CLIENTS ABASA

Actom

African Oxygen Limited (Afrox)

Air Chefs

Amka

133

Bigen Africa Services

Buhle Waste

Castle of Good Hope

Continuity SA

CTICC

CTrack

136

Imagecorp

GIBB

GL Events

102

Honeycomb BEE

122

Lesedi Nuclear Sevices Maslow

71 108

MMI Holdings

Old Mutual

Pragma

Sanlam

SAP Africa

The Green Company Trek Truworths International Limited

130 6 111

Unlimited Events Group

VKB Group

Wrath Luxury Lifestyle

TOP500 10th Edition 7

EDITOR’S LETTER

THE ONLY CONSTANT IS CHANGE Language is a dynamic medium – words and phrases pass in and out of common parlance with the passage of time and circumstance. Genghis Khan and the Mongols made an indelible imprint on the languages of the communities and villagers they assimilated as they swept from east to west of the Eurasian continent in the 12th century. One phrase that is currently fast reaching its sell-by date is “business as usual” – BAU – because, thanks to the advent of technology and the 4IR, there is nothing ‘usual’ about business as we know it. This 10th anniversary edition of Top 500: South Africa’s Best Managed Companies documents and discusses the disruption to different spheres of our economy and society that tech and AI have wrought as we ride this fourth wave. The foreword by Trudi Makhaya places our economy in a global context and the lead interview with investment envoy Trevor Manuel gives us an understanding of the task set for him and his fellow envoys by President Ramaphosa of attracting US$100-billions’ worth of investments into the South African economy over the next few years. Bonang Mohale, who did such sterling work heading up BLSA, is inspiring as always when he expresses his commitment to South Africa as a country of “renewed hope and renewed enthusiasm”. I would like to leave you with these words by Trudi Makhaya: Dawie Roodt looks at new kinds of money, while Stephen Timm explores the world of fintech and the disruptive security issues that

“One of the greatest achievements that can come from this

cryptocurrency has engendered. Colin Coleman from Goldman Sachs

era of change, is to reaffirm our commitment to a just and

speaks about growth enhancing economic conditions and we look at

prosperous economy and to pursue, relentlessly, priority

the impact AI has on job security.

initiatives that enable investment and create jobs. In so doing, we will turn that commitment into a reality.”

The comprehensive listing of the country’s top 500 organisations is an invaluable resource for investors and supply chain managers.

I hope you enjoy the read.

Thank you to the editorial and design team who worked tirelessly to put

Fiona Wakelin

this edition together.

Group Editor

TOP500 10th Edition 9

INTERVIEW PRAGMA

SMART

PEOPLE ASSESTS OPERATIONS

software toolset, and Pragma plays a significant role in providing their aftermarket services. Pragma also serves clients in Latin America, Canada, the Middle East, Europe and Africa. What services do you offer and which sectors do you work in? Please describe the software tools and management

Established in 1990, Pragma is an engineering company that delivers enterprise asset

practices you have developed to assist your clients.

management solutions to asset-intensive industries. A privately-owned company,

Our services and tools are focused on clients that operate in

Pragma employs 580 employees all working to give clients total peace of mind.

manufacturing, mining, oil and gas, consumer retail and utilities. Our services are designed to help clients build the appropriate

The company takes pride in the software tools and management practices they

capacity and competence to maintain the integrity and reliability

have developed to help companies in the mining, manufacturing, local government,

of their equipment, and all our teams can access the collective

distributed facilities and original equipment manufacturing sectors perform at their

intellectual property and process knowledge as captured in our

peak while balancing asset performance, cost and risk.

asset care pack. Our service portfolio ranges across the level of client needs and includes specialised consulting, training,

Headquartered in South Africa, Pragma has a global footprint with regional offices and

business process outsourcing, condition monitoring products

representation in Brasil, Europe and Mexico, while partnerships with various companies

and services, and facilities management services. On Key

around the world allow them to take their services into many more territories.

provides our clients with a world-class process and analytics engine to deliver a comprehensive asset register, maintenance

How, while being headquartered in South

planning, mobile work management and analytics toolset.

Africa, have you grown to manage asset portfolios in over

What have been your greatest achievements and

170 countries?

challenges over the last 29 years?

Pragma was founded in June 1990

Growing to where we are now, from humble beginnings,

by current CEO Adriaan Scheeres

and improving the lives and work environments of so many

and three other entrepreneurs. Back

people around the globe have been both challenging and very

then, physical asset management

rewarding. We have helped to shape our industry through

was unheard of in the private sector

founding the Southern African Asset Management Association

and many asset-heavy industries were

(SAAMA), and we were instrumental in the development of PAS

suffering due to inadequate equipment

55, ISO 55000 (asset management) and currently the standard

availability, poor plant reliability and a lack of

for facilities management, ISO 41014. On Key has won several

basic maintenance management principles.

bids against giants like SAP and IBM Maximo. Pragma is also a

The founders saw the opportunity and

proud Level 1 B-BBEE contributor.

based their initial business model on learnings from their involvement in

What message do you have for potential investors into

military equipment maintenance

South Africa?

and logistics.

Have faith in our people and institutions. We know there are several ethical and governance challenges in our country,

Pragma’s international

but we have the will and processes to fix them. We need

breakthrough came when a local

international investment and expertise to help us grow, and we

client’s improved equipment

have the resources, talent and drive to deliver innovation and

availability and performance

value to the world.

caught the eye of the international OEM who supplied their packaging machines. Today Adriaan Scheeres, CEO

this OEM’s global customer base uses On Key – our proprietary

Web: www.pragmaworld.net CAPE TOWN: Tel: +27 21 943 3900 • Fax: +27 21 948 9945 • Physical Address: Pragma Building, DJ Wood Way (off Mike Pienaar Boulevard), Bellville West, 7530 MIDRAND: Tel: +27 11 848 6940 • Fax: +27 21 948 9945 • Physical Address: Pragma Group, Treur Close, Waterfall Park, Midrand, 1685 DURBAN: Tel: +27 31 266 8283 • Fax: +27 21 948 9945 • Physical Address: Colchester Building, 1st Floor, 1 Nelson Road, Westville, 3630 PORT ELIZABETH: Tel: +27 41 392 7400 • Fax: +27 21 948 9945 • Physical Address: Corner Alan Drive and William Moffett, Fairview, Port Elizabeth, 6000

10 TOP500 10th Edition

FOREWORD

AN ECONOMY FOR ALL SOUTH AFRICANS What would an economy that works for all South Africans look like? After a decade of slow growth and poor governance, the ills that plague the economy are easy to discern. It is not difficult to recite the litany of woes and missteps that have kept the economy stagnant over that period. After President Ramaphosa took over the mantle of leadership early in 2018, business and consumer confidence rose. The change in leadership provided hope that the economic climate would improve. Indeed, government has tackled a number of pressing issues with vigour. Some of the policy and regulatory issues that have dampened the environment for growth – in fields ranging from mining, energy, tourism and telecommunications – are being tackled. A new Mining Charter has been released. There is constructive debate over the newly released Integrated Resource Plan. Regulations on visas have

The Constitution provides the vision of a society that

been amended. The policy framework for the release of high-demand spectrum

progressively gives all South Africans the opportunity

is being laid out, and an inquiry into the cost to communicate is under way.

to live with dignity, in good health, and with access to

New leadership has come in at various state-owned enterprises. The framework

education, sanitation and housing. This instructs us to

agreement arising out of the Jobs Summit signifies the desire of business, labour

build an inclusive economy. Global economic history

and government to work together to tackle unemployment. Private investment is also

teaches us that an economy that creates value in

set to emerge from the slump of the recent past, with some significant investment

extractive and exclusionary ways breeds social instability,

pledges announced at the Investment Conference held in October last year.

destroys the planet and steals from future generations.

Yet this newfound sense of direction and energy risks being overwhelmed by the

In responding to short-term challenges while developing

effects of the past. In the first two quarters of last year, the economy suffered a

a long-term growth strategy, social partners – including

contraction. This came about as the result of a confluence of factors, with the prospects of emerging markets under scrutiny as crises unfolded in peer countries

business – need to keep the end-state in mind. In reading all the voluminous body of texts attempting to

such as Turkey and Argentina. The failure to stage a decisive recovery from the

influence the economy’s trajectory, from the Constitution

Great Recession means that our economy lacks the resilience to weather high oil

and the National Development Plan to the national

prices, brewing trade wars and negative global sentiment.

budget, monetary policy statements and company annual reports, one sees the common thread of a nation

The negative macro-economic trends that played out in the second and

aspiring to sustainable, inclusive growth. This end-state

third quarter of 2018 add to the odious economy legacy that keeps potential

eludes us for many reasons, including those related to

growth low. The structural underpinnings of the economy, with its high levels of

implementation and co-ordination. One of the greatest

concentration, inequality and exclusion constrain growth.

achievements that can come from this era of change is to reaffirm our commitment to a just and prosperous

In the face of the foregoing analysis, there is a tendency for the difficulties to

economy and to pursue, relentlessly, priority initiatives

overwhelm the progress that is underway.

that enable investment and create jobs. In so doing, we will turn that commitment into a reality.

At times like this, it is important to step back and turn to a constructive lens through which to assess the economy. We will never have the luxury of a blank state. That being said, we need to develop a shared understanding of the principles on which to build the South African economy of the future.

Trudi Makhaya Advisory Board Member: KASI Insight Presidential Economic Adviser

TOP500 10th Edition 11

TREVOR MANUEL

INVESTING IN SOUTH AFRICAâ&#x20AC;&#x2122;S FUTURE

TREVOR MANUEL INTERVIEW

“WE HAVE TO FIND EQUILIBRIUM, A POINT WHERE WE CAN CONTINUE TO SERVE”

Former Finance Minister Trevor Manuel was recently called back into public ser vice by President Cyril Ramaphosa, who asked him to ser ve as an investment envoy along with former Finance Deputy Minister Mcebisi Jonas and businesspeople Phumzile Langeni and Jacko Maree. Their task is to attract $100-billion of investments into the South African economy over the next few years. Manuel spoke to Ryland Fisher during this wide-ranging inter view about ser vice to the people and investing in South Africa’s future.

“I am betwixt and between at the moment. I have a number of nonexecutive roles in the private sector, but I also work with universities and NGOs. I don’t think there is a contradiction between the two. We have to do the best that we can. “It is about delivering quality service. It’s about understanding the complexity of building a new state because that’s the mindset that we must have over the next few years. “We should not blame the International Monetary Fund (IMF). We should blame poor governance. If we end up with a harsh IMF programme, it is because of a decade of poor governance. It is because we did not do what we are capable of doing. “We need to keep Eskom afloat, and that means that government must provide it with a guarantee or a cash injection.” Manuel added that there needs to be an insistence on clean government from the ground up. “We need to ensure that the push for change is strong and articulate in this environment.”

BY RYLAND FISHER PHOTOGRAPHER: MARNUS MEYER

He refused to be drawn on what he and the President spoke about on their walk on the Sea Point Promenade immediately after Ramaphosa’s election.

TOP500 10th Edition 13

“IT WAS ACTIVISM THAT CONCERNED AN ENTIRE GENERATION

THERE ARE MANY WAYS TO CONTINUE SERVING THE PEOPLE

OF US”

“I’ve never made a secret about my general approach. I became an activist at a relatively early age. The only thing I knew was activism really. You would get a job to put some food on the table, but it was activism that concerned an entire generation of us.

“One of the reasons I enjoy spending time in Cape Town is because I walk every day. I didn’t set up to meet the President. “I was walking and when I passed the SABC, I saw him get out of the car and then we just walked together. “We have known each other for a long time. For

“If you asked any of us during the mid-1980s how we were preparing to govern the people, I don’t think anybody could tell you that we were. I can say without fear of contradiction that ending up in government was never part of any plan. “You only thought of life as an engagement in struggle. There were some people who were the most incredible activists, but they just couldn’t fit into government roles. It was all just horses for courses and things could have turned out differently.

instance, when I chaired the National Planning

“I ended up in Cabinet, but that is not the only place to serve. There are

Commission, he was my deputy.

a number of ways in which we can do it and we have to find equilibrium, a point where we can continue to serve.

“We both put a lot of time and emotion into ensuring that the National Development Plan

“For me, the big issue is how we rebuild a local leadership, because we must

(NDP) was durable and we need to talk about

give a voice to people through their own organs. We had it in public, civic

how we take it forward. There are so many issues

and youth movements before, and they’re not there in quite the same

to resolve.”

form anymore.”

14 TOP500 10th Edition

TREVOR MANUEL INTERVIEW

“THERE’S NO QUESTION ABOUT THE DEEP COMMITMENT THAT WE HAVE TO SOUTH AFRICA” Manuel said he was confident that he and the other three investment envoys would succeed in their task of attracting investment into South Africa. “We are still trying to find our feet. All of us were called at short notice and we needed first to decide how we could collaborate. We can’t all work together like a herd. We have to play to our various strengths. “It means utilising opportunities; sometimes with the President, sometimes without the President. We will work mostly as individuals, using our networks – both domestic and international. “We have also been talking to business leaders in South Africa, because we can’t go outside if business in South Africa is not ready. “There are residual problems with the Mining Charter, for instance. If we don’t sort these out, we are not going to get the investments. Sometimes, as a group, we factor in all these observations that investors are sharing with us. “I have been talking to my networks in New York, London and Dublin. Jacko [Maree], because of his links with Standard Bank, has visited China and Japan. Mcebisi [Jonas] has already been to the United States. But these markets are big and all of us can be in the United States at the same time, in different cities, talking to different networks. A lot of that will happen over the next period. “There is a lot to be done. But we can’t fail. If we raise US$50-billion, collectively we’ve won. If we raise US$10-billion, we’ve won. It’s a stretched target but one that we must commit to.” He remains positive about South Africa’s future. “I don’t have a foot in any other country. I don’t own property in any other country. I don’t carry the passport of any other country. My family is here. I’m very confident. There’s no question about the deep commitment that we have to South Africa. If you have this commitment, you have to look at where you can influence the situation and improve on the observations that we make and share with many other people.”

TOP500 10th Edition 15

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progressive vision.

PAST ABASA PRESIDENTS PAST ABASA PAST PRESIDENTS ABASA PRESIDENTS PAST ABASA PRESIDENTS

22/08/2018 16:59

Mbusiswa Ngcobo President of ABASA

PAST ABASA PRESIDENTS

AST ABASA PRESIDENTS

PAST ABASA PRESIDENTS

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22/08/2018 16:59

ON THE POSITIVE SIDE OF CHANGE IN CONVERSATION WITH BONANG MOHALE,

Bonang Francis Mohale was appointed the Chief Executive Officer of

EX-CEO OF BUSINESS LEADERSHIP SOUTH AFRICA

Business Leadership South Africa (BLSA) in July 2017 after serving

BY RYLAND FISHER

African Petroleum Refineries (SAPREF), Drake and Scull, Sanlam,

in senior positions in several corporates including Shell, the South South African Airways, and Otis. Mohale studied at Wits Medical School for four years before spending the early part of his career in the pharmaceutical industry. He has served many organisations, including the Black Management Forum, where he was president from 2012 to 2015. He has won several awards for his nation-building work and business skills, and still serves as a director on several boards. “When we took over the organisation in July 2017, we realised that we had to make sure that it would serve 57-million South Africans; that is why we embarked on the strategy based on three pillars. “The first pillar we derived directly out of the National Development Plan (NDP) Vision 2030. It talks about inclusive socio-economic growth and transformation. The second pillar is about the protection of key state institutions – and the third is about positioning business as a national asset.”

“WHEN THE ECONOMY GROWS, WE CAN THEN TALK ABOUT THE REDISTRIBUTION OF WEALTH AND NOT THE REDISTRIBUTION OF POVERTY” Mohale says that the last decade has been extremely hard for South Africans. “A lot of it was precipitated by the industrial-scale looting called state capture, where about R100-billion per annum was siphoned off to benefit only two families. “Can you imagine how many Reconstruction and Development Programme (RDP) houses we could have built, how many hospitals, how many schools, how many pit latrines could have been eliminated, and how much could have been done in improving the quality of life of the majority of South Africans? “The challenge is to take the bottom half into the middle class. If we did only that, all of us would sleep better at night.”

20 TOP500 10th Edition

BONANG MOHALE INTERVIEW

He does, however, feel that we are over the worst in dealing with

It will take a bit of time to be able to get rid of all those people,

corruption, but that we still have to deal with its remnants.

together with corruption’s legacies, as we rebuild.

“When we heard that we had a new president of the ANC and

“Secondly, it is critical that organisations like BLSA join hands with

it was the person who has chosen to root out and defeat state

the rest of South Africa’s social partners – government, labour,

capture, all of us celebrated. However, it will take us five years

business and civil society – to ensure that we not only hold the public

to get rid of the thieves and another five years to be in the same

administrators accountable, but also insist on being involved in policy

position we were in in 2007. I think all of us need to put our

formulation: in co-crafting a new vision, a new hope and a new future.”

shoulders to the wheel in rebuilding South Africa and in realising the ‘new dawn’. It cannot be a job for the government alone.”

BLSA has been working together with President Ramaphosa’s special envoys to help attract $100-billion in foreign direct

Mohale believes we are taking steps in the right direction as far as

investment and $100-billion from domestic investment.

addressing state capture and corruption are concerned. “We were very energised by the President’s call of Thuma Mina in “I really believe that we are on the right trajectory. The New

February 2018. However, we were even more emboldened by his

Dawn has arisen. The Thuma Mina call has been heeded. The

April call to say it’s going to be a pro-business and pro-investment

Independent Judicial Commission of Inquiry into State Capture,

administration. To that effect, he set a target of a US$100-billion in

called the Zondo Commission, is in place. We also have the Nugent Commission into the malfeasance at the South African Revenue Service (SARS). “Today we speak honestly and openly without any fear of retribution or reprisal about state capture. Every single one of the 57-million South Africans is clear that state capture is here with us – its tentacles are deep and wide and it needs to be uprooted.”

five years; on average US$20-billion a year. How is he doing? From April until the end of August 2018, instead of having banked only half of US$20-billion, he had already banked US$34-billion. We know that his quest is going to be successful. We emerged from the October Jobs Summit with five commitments signed by all the social partners. “Then came the Investment Summit, which saw companies prepared to make massive commitments. Indeed, for the next four

“WE WERE VERY ENERGISED BY THE PRESIDENT’S CALL OF THUMA MINA IN FEBRUARY 2018. BUT WE

years, we know President Ramaphosa is going to announce some incredible commitments and, like we always do as resilient South Africans, we will pull ourselves out of this technical recession.”

WERE EVEN MORE EMBOLDENED BY HIS APRIL CALL TO SAY IT’S GOING TO BE A PRO-BUSINESS AND PRO-INVESTMENT ADMINISTRATION”

Mohale says that business supports expropriation without compensation “because the bigger agenda is land reform, not expropriation”. Land reform consists of land restitution, redistribution and development.

Mohale says that an organisation like BLSA is crucial to the realisation of a thriving and stable South Africa.

“On the issue of land restitution, we say that where people were forcefully removed from their farms, they need to be restored to

“Business Leadership South Africa is absolutely key in terms

their original positions.

of doing two things. Firstly, it has to ensure that we embark on the important task of state-building – not just nation-building –

“On land redistribution, the Mining and Petroleum Resources

because state-building is about public administration.

Development Act states that when mineral rights are awarded to a mining company, the surface rights are lost to the community

The sad fact is that President Cyril Ramaphosa inherited a public

and they are relocated without notice; in other words, expropriated

administration that was in dire straits. The people that were

without compensation.

effective and efficient, the majority of whom were African, had been fired and hounded out. The institutions of democracy had

“Redistribution is necessary so that we can all live in peace and

been hollowed out. Many of the state-owned enterprises had

harmony. Our Constitution guarantees us three rights, namely freedom

employees whose only job was to aid and abet state capture.

of speech, freedom of association and freedom from hunger.

TOP500 10th Edition 21

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BONANG MOHALE INTERVIEW

“I THINK IT’S A COUNTRY OF RENEWED HOPE AND RENEWED ENTHUSIASM. A COUNTRY THAT HAS RECLAIMED ITS STREETS AND ONE WHERE WOMEN FEEL SAFER, EVEN THOUGH THERE IS STILL A LOT TO BE DONE”

“I think it’s a country of renewed hope and renewed enthusiasm. A country that has reclaimed its streets and one where women feel

As someone who has captained various major companies,

safer, even though there is still a lot to be done.

Mohale has strong views about what constitutes a ‘best-managed company’. “As we address state capture, we also have to look at

“In terms of land development, the Constitution states that when

ourselves, because it is tragic and regrettable that some of our

conditions are fair and equitable, compensation can be down to zero.

members aided and abetted state capture.

Thus, the current Constitution is adequate to deal with the issue of land reform. Business Leadership South Africa does not believe the

“At BLSA, we are looking for companies that are well-governed,

Constitution needs to be changed.

where people feel free to speak their minds, where every one of their employees feels needed and wanted. We are looking for companies

Land reform is central to the struggle of the African people, so

that are led by good leadership, because it is good leadership that

omitting to deal with it now would be irresponsible. It will not be

gives us good policies. With good policies, we are then able to

a Zimbabwe-style land grab. It will be done in an orderly and

achieve an increase in both consumer and business confidence.

constitutional manner, encouraging inclusive socio-economic growth.

With that, it makes it easy for us to attract and retain foreign direct

This way, all can enjoy the same dreams for our children: health,

investment so that we reach the GDP growth that we want.

education and the ability to own a home in a pleasant suburb. We need to create a future for all of us together.”

“When the economy grows, we can then talk about the redistribution of wealth and not the redistribution of poverty. Jobs are a logical

Mohale also feels positive about the progress made at the 10th

outcome because to have an unemployment rate of 27.5% on a

BRICS Leaders’ Summit. “As business, we appreciate BRICS as an

narrow definition of the International Labour Organisation (ILO) is not

important alternative structure to help South Africa to advance its

sustainable. To have 56% of young people unemployed is a powder

economic goals. The country needs to aggressively take advantage

keg – an explosion that is about to go off – and until we address

of infrastructure-funding opportunities offered by the New

this with singularity of purpose, deliberately and consciously, we are

Development Bank, commonly known as the BRICS Bank.”

laying the foundation for our own destruction.”

TOP500 10th Edition 23

AGRICULTURE SECTOR OVERVIEW

GROWING PAINS

BY ELSKE JOUBERT

The agriculture sector in South Africa underwent turbulent times last year, with many farmers in drought-stricken areas fighting for their survival. In the second quarter of 2018, the sector saw a startling decline of 29%, contributing â&#x20AC;&#x201C;0.8 of a percentage point to GDP growth. According to Stats SA, this was predominantly as a result of a drop in the production of field crops and horticultural products, and the impact of the ongoing drought. While water storage levels in the Western Cape had recovered to 70% by September 2018, the Eastern Cape was still reeling ahead of the summer rains, with the Queenstown region particularly hard hit.

SO WHAT DOES THE FUTURE HOLD? According to Kim Cloete from Moore Stephens South Africa, these are the top five things imperative for growth in the sector in the next few years:

Consistent rain year-on-year

24 TOP500 10th Edition

Political policies protecting the rights of investors

Proper management and planning

Access to cost-effective finance

Access to new international markets

AGRICULTURE SECTOR OVERVIEW

SIX MEGATRENDS FOR SA AGRICULTURE Agricultural economists Lulama Ndibongo Traub, Felix Yeboah, Ferdinand Meyer, Thomas Jayne and Wandile Sihlobo have identified the following six megatrends as being most relevant to the South African and African context:

The youth bulge Forty-five percent of sub-Saharan Africa’s population is younger than fifteen and will be looking for employment over the next 20 years, potentially in the agricultural sector.

Climate change and the management of environmental risks

LAND REFORM: THE WAITING GAME According to Wandile Sihlobo, an agricultural economist at Agricultural Business Chamber (Agbiz), the rate at which land policies in

Two general predictions are that Africa will experience greater variability in rainfall

South Africa are made has the potential to

and a rise in temperatures. This will have an effect on agricultural production and

create uncertainty, which can ultimately have a

possibly see a decline in crop production.

negative impact on farm planning.

Technology

“The debate around the contentious issue of

Technology solutions in agriculture include precision farming, big data, drone technology and satellites. The climate change challenge could also lead to further developments in seed breeding, in an effort to create seeds that are more adaptable to increasingly erratic rainfall.

land reform, particularly expropriation without compensation, remains a key risk that could potentially undermine investment in the sector if things are not handled well,” he says. Agbiz is working on its own reform model, with the goal being to encourage reform without

Telecommunications revolution

changing the Constitution. The model looks at

There is likely to be continued growth in the use of mobile banking among

promoting collaboration between the private

Africans and software-based provision of information and services, extending

sector and government, in line with the spirit

into all rural areas.

of the National Development Plan.

Infrastructure

“If land reform is going to be successful and not disrupt the South African economy,

Although the South African agricultural sector is believed to be one of the most

it will require the buy-in of all industry-

advanced on the continent, there is still room for improvement. The subject of

related sectors,” he concludes. Meanwhile,

infrastructure and technological advancement will remain a key focus in the near

ratings agency Moody’s believes that policy

future for both commercial and smallholder farmers, not only in South Africa, but

uncertainty will linger in South Africa until clear

across the rest of the continent.

land reform laws are formulated.

Demographics Africans are increasingly urbanising, meaning more and more people will get their daily food from retailers instead of from subsistence farming. This is an opportunity for agribusiness to expand its share in the retail space in order to meet the needs of urban consumers.

Sources www.news24.com www.engineeringnews.co.za www.fin24.com

TOP500 10th Edition 25

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TOP500 10th Edition 27

RETAIL AND E-COMMERCE SECTOR OVERVIEW

TECH: A LOT BY ELSKE JOUBERT South African retail has seen a significant shift in the last 10 years, with disruptive changes in the landscape. According to a South African eCommerce Insights report, approximately onethird of shoppers use e-commerce and another 6.5-million users are expected to be shopping online by 2021. A recent Economist Intelligence Unit report used bespoke Canback consulting data to highlight countries and metro regions in the African continent with the biggest potential for e-commerce growth while highlighting key trends and developments in the market.

TOP 6 TAKEAWAYS 1

South Africa is a country primed to take advantage of the potential of e-commerce â&#x20AC;&#x201C; mobile penetration rates are high, infrastructure is more sophisticated, and the middle class more expansive and willing to engage in online purchasing.

Still, the country lags behind the US and Europe in terms of e-commerce. World Wide Worx, a local technology research firm, estimates that global online spending surpassed R9-billion (US$610-million) in 2016, reaching the important milestone of 1% of the R900-billion overall retail market.

Online retail has been growing by more than 20% per year since 2 000. A 2015 study by Ipsos revealed that 22% of South African internet users said that they had made purchases online and 48% expected to do so in future.

Many South Africans engage in cross-border shopping. In 2016, around 43% of South Africans shopped across borders.

Mobile penetration and infrastructure are advanced in South Africa compared with the rest of the continent. The market has reached maturity, with a penetration rate that is forecast to rise to just under 197% by 2021.

This rise is likely to be fuelled by the demographic shift of greater

numbers of black South Africans joining the ranks of the more affluent, with greater disposable incomes.

28 TOP500 10th Edition

RETAIL AND E-COMMERCE SECTOR OVERVIEW

CONVENIENCE IS KING

TOP 4 EMERGING MOBILE TECHNOLOGIES IN RETAIL

Bevan Ducasse, CEO of wiGroup (a mobile technology, software-as-aservice and mobile rewards provider), says that in the challenging retail landscape of South Africa, loyalty and rewards are becoming an increasingly important part of the shopping experience. “Customers are demanding more value for what they buy – and more convenience in how they buy those products. In turn, retailers are looking for results-driven and cost-effective ways to learn more about their customers and how to better serve their needs. By making mobile touch-points a key part of the retail journey, retailers can offer customers more value and customers can access that value more easily and frequently. For their part, retailers get to connect more closely with their customers while gaining valuable transaction and behavioral data.” In the last couple of years, consumers have become increasingly receptive to mobile and digital solutions, with 69% of those surveyed more likely to use a loyalty programme when it’s accessible through their phone. Although payments are a large part of this adoption, retailers are choosing a range of mobile solutions through which to offer their customers more value, including real-time visibility of loyalty value, in-store voucher and coupon redemptions via their phone and, of course, branded apps that connect retailers with their customers 24/7.

EMBRACING MOBILE WALLETS

Local shoppers are choosing to leave their cash at home and instead use their smartphones as digital wallets. Eighty-five percent of local consumers have used their mobile phone to make a purchase in the past year. Will paper money soon be as quaint as postage stamps?

HARNESSING GEO-LOCATION AND BLUETOOTH BEACONS

Geofence technology can boost in-store engagement and drive offline sales. Retailers can engage with customers in a hyperpersonalised way while they are in physical proximity – offering customised deals to build brand loyalty.

TRANSFORMING CUSTOMER EXPERIENCE WITH AUGMENTED REALITY

2018 saw more retailers harnessing augmented and virtual reality (AR/VR). Gartner predicts that as many as 100-million consumers will shop via AR by 2020.

SMARTER PRODUCT PLACEMENT WITH FACIAL RECOGNITION

New facial recognition technology is able to provide critical data that can easily be turned into hyper-personalised marketing and customised deals. By leveraging facial recognition to profile customers, retailers can pinpoint how many people are coming into stores, their age, ethnicity and gender.

Overall, it is the accessibility and speed of mobile tech that’s significantly influencing the modern shopper’s retail experience. Increasingly, mobile technology will be the key to unlocking emerging digital innovation within physical, brick-and-mortar stores. Without properly integrating and leveraging mobile, today’s retailers face the risk of becoming obsolete in the era of hyper-personalisation, speed and agility.

Sources Economist Intelligence Unit report Accelerate Property Fund redPanda Software

TOP500 10th Edition 29

A CUSTOMER-FIRST APPROACH

KEEPING CUSTOMERS HAPPY IS BECOMING EVER MORE CRITICAL TO ORGANISATIONS' SURVIVAL. CAMERON BEVERIDGE, REGIONAL DIRECTOR OF SAP SOUTHERN AFRICA, HIGHLIGHTS HOW CUSTOMER SERVICE CAN BE TURNED INTO A MAJOR ASSET. Let’s start with a provocative thought: the new battle lines between

that can capture data and produce insights leading to improvements

successful and failing businesses are defined by customer experience.

in customer experience (organisations with so-called intelligent

A Walker study predicts that customer experience will overtake price

enterprise capabilities) and those that still rely on outdated

and product as the key brand differentiator by 2020. I’d argue that

best-guess approaches to deliver great experiences.

that future has already arrived. Gartner expects more than 50% of organisations to redirect their

ON-DEMAND SERVICES ARE RESHAPING CUSTOMER EXPECTATIONS

investment toward customer experience (CX) innovations in 2019. As many as 89% of organisations already compete primarily on the

The technology companies that power much of the world’s

basis of customer experience – up from a mere 36% in 2010.

innovations are themselves under immense pressure from the on-demand economy, typified by the cloud services providers

Most think they’re doing a great job. Organisations are self-rating

and pushed into mainstream consciousness by the likes of Netflix

their customer experience efforts highly: a Bain study found that

and Uber. Traditional vendors would develop software solutions,

80% of companies believe they deliver super experiences. Only 8%

sell them to customers, implement the solution directly or via

of customers agree.

partners, and then maintain those environments. This was an often costly and time-consuming process that left organisations without

This disconnect between expectation and experience is driving

the ability to make massive changes or to innovate with agility in

a divide between organisations on the path to success and those

those environments. Inevitably, further investment would be required

on the road to obsolescence. A battle is playing out between those

to maintain the organisation’s competitiveness.

30 TOP500 10th Edition

A CUSTOMER-FIRST APPROACH EDITORIAL

This dynamic completely changes in a cloud-first world. Cloud providers run core parts of their customers’ business environments on their behalf. Because the vendors manage important aspects of an organisation’s business, they become intrinsic parts of it. The way cloud services are provisioned has elevated business expectations as to how those services are consumed and charged for. Companies want to consume services and apps only at the

MEASURES include

VALUE points to

METRICS are

anything you can

the financial levers

outcomes of

count; for example,

that are influenced

something that

the number of feet

by customer

has happened; for

through the door or

experience; for

example, customer

the amount of time

example, profit-

satisfaction scores

a customer spends

per-customer or

following the

with the call centre

total revenue.

implementation of

to resolve an issue.

a new initiative.

rate at which they need them. Services become cyclical in nature, following an organisation’s natural ebb and flow, to deliver direct quantitative value. Time-to-value in a cloud environment is also quicker. Once an organisation has identified an opportunity, the cloud provider can provide assets – a platform, specific services and apps, or capacity – to deliver that value. A flexible pay-for-whatyou-use costing model further removes risk from the process, which is important in a fast-changing environment where market opportunities can shift quickly. In the long term, we may see cloud providers adopting a pay-for-

The underlying technologies that enable positive, seamless

outcome model that places tangible business outcomes at the

customer experiences were introduced to companies through an

centre of its customer offerings, although they’ll have to overcome

at-times painful process of digital transformation. A wave of digital

several obstacles to achieve this.

transformation that has swept across industries globally over the past decade left in its wake a new generation of modern, nimble,

In the immediate term, the opportunity sits with proactively

effective and customer-centric organisations. If you think of digital

identifying value opportunities in collaboration with customers

transformation as only a buzzword, consider this: cumulative spending

and building offerings that take advantage of those opportunities.

on digital transformation will reach US$2.1-trillion this year, according to an Industrial Development Corporation study.

This is where the customer experience becomes paramount. A technology provider’s ability to closely collaborate with customers,

Today, digitally transformed organisations are extending their

jointly identify value opportunities and co-create solutions that

evolution to becoming intelligent enterprises. Intelligent enterprises

capitalise on those opportunities, rests on the quality of the

operate with visibility, focus and agility to deliver best-in-class

experience it can offer its customers. And this depends

customer experiences.

heavily on its ability to drive a customer-first culture within its organisation.

Using technology, intelligent enterprises collect and connect previously disparate data to uncover hidden patterns, direct scarce

THE NEW BUSINESS BATTLEFIELD

resources to areas of maximum impact, and respond quicker to changes and opportunities in their markets.

Today, end-customers are only loyal to a perfect total experience. Until recently, it was nearly impossible to prove the business

Data is the key: customers want to enjoy experiences that are tuned

impact of customer experience through quantifiable data.

to their needs and expectations throughout their engagement with

Part of the issue was confusion around measures, metrics

a brand. They want value-driven outcomes that are delivered via a

and value – all of which contribute to the success of customer

harmonised experience; in other words, they want to gain something

experience initiatives.

from their interactions with a brand or organisation, and they want

TOP500 10th Edition 31

those interactions to be consistently good. Really great brands make

throughout their organisation to provide a positive experience

those interactions memorable too, prompting positive word-of-mouth.

to customers. This, in turn, builds trust; when there is trust, the quality of collaboration improves and it becomes easier to deliver

THE DNA OF A CUSTOMER-FIRST CULTURE

value consistently.

Organisations can no longer consider it ‘a job well done’ when a

Customer experience is not the sole reserve of the CEO or the chief

sale closes or a project is implemented. The ongoing disruption

marketing officer (or even the newly created position of customer

wrought by technology requires constant change and adaptation.

experience executive); it is the responsibility of every person within

Businesses must constantly evolve, change, improve and

the organisation. Tools such as Qualtrics support businesses by

optimise their systems and services. A once-off implementation

generating quantifiable data that point to deficient experiences

or acquisition is not going to deliver the competitive advantage

and highlight opportunities for deepening brand affection and

needed to succeed. A single innovation or disruptive technology

loyalty among customers that enjoy positive experiences. With the

could reshape entire industries overnight.

support of a team working in a customer-first culture, this can turn customers into fanatics, products into obsessions and employees

What organisations should strive for in the age of customer experience is an unwavering commitment to customer success. By creating a unified and outcome-focused experience for customers, organisations can more easily become business or innovation partners to their customers. This shifts the dynamic away from once-off sales and lengthy deployment projects, to ongoing transformational support as the customer travels along the path of their innovation journey. The objective here is to provide guidance and support to customers to ensure they utilise their technology tools to their full potential. Technology providers need to instil a customer-first culture

into ambassadors.

BRINGING INTELLIGENCE TO EXPERIENCE In the Experience Economy, having intelligent enterprise capabilities provides organisations with the best tools and platforms from which to consistently deliver excellent experiences to customers. But there’s a catch: how do you measure customer experience success? How do you quantify the business outcomes of delivering consistent experiences to customers? And how do you make sure your investments into digital transformation and customer experience reap the rewards you want? Do you even know what rewards you’re after? One aspect that adds complexity to measuring CX success is how we define value. Aspects such as customer experience have become critical to businesses’ success. But quantifying the value of a CX-inspired digital transformation project is tricky. Our assumptions about why we conduct digital transformation projects aimed at improving the customer experience is part of the problem of how we measure the value of those projects. We boldly claim that digital transformation is what customers want. We assume it will deliver better experiences or replace existing experiences. We make the dangerous assumption that digital transformation will increase the amount of value the organisation can deliver to its end-customers. These assumptions are broadly driven by our view of value as something that is measured in cost. But cost is one-dimensional; value in the modern sense of the word is multi-dimensional and focuses more on qualitative aspects such as customer affinity

32 TOP500 10th Edition

A CUSTOMER-FIRST APPROACH EDITORIAL

“CUSTOMER EXPERIENCE WILL OVERTAKE PRICE AND PRODUCT AS THE KEY BRAND DIFFERENTIATOR BY 2020”

than it does on rands and cents. Key performance indicators such as “improve customer subscription renewals by X%” or “reduce inventory costs by X%” remain prevalent. But they don’t always speak to the deeper challenges faced by CEOs and the organisations they lead. They take a static view of value: the outcome of their projects becomes a destination – better experiences, happier customers, more revenue – where value is delivered as a windfall. Very few – if any – organisations will find success in this model. In fact, McKinsey estimates that 70% of large-scale change programmes never reach their stated goals. The pace of disruption and the need to innovate have placed immense pressure on organisations to transform and build intelligent enterprise capabilities. The risks a business faces at the onset of a project may be completely different by the time the project concludes. How then do you illustrate value? The first step is to change your own thinking about value and move away from business value (an internal measurement that focuses on what the organisation gains from a CX or digital transformation project) to customer value, which forces you to think along customercentric lines. This gives you a better chance to affect deep change

Many organisations can’t even tell if they are delivering value

within the organisation and continuously deliver value throughout each

because there’s no benchmark from which to work. And data

iterative step of the project. Instead of creating outcomes that meet

sets the benchmark. If an organisation can articulate its current-

only internal expectations, you create products and services that

state metrics and then match each iterative step of the customer

your customers want to use. It’s a win-win no-brainer.

experience project to an improvement in those metrics, it’s far easier to illustrate value.

The second step is to move away from cost measurement to value measurement. In other words, stop thinking about rands and cents

When the organisation then collaborates with a global partner

and instead try to measure the success of a project or initiative by

that specialises in measuring and analysing customer experience

gauging its benefit to your customers. Admittedly this is difficult.

data, also gains visibility over trends among similar organisations

Assessing costs is easy, as organisations’ accounting practices

and makes appropriate adjustments along the way to ensure each

are set up to track costs. A value-driven measurement forces

iteration of the project delivers optimal value.

organisations to become adept at finding value metrics for smaller iterations of work. How, you ask? With data.

Why settle for less?

TOP500 10th Edition 33

Design Jewellers Morningside, Sandton (011) 523 600 | Lynnwood, Pretoria (012) 368 1490 | Info@jennaclifford.com | JennaClifford.com

IMAGECORP INTERVIEW

MAKING THE IMPOSSIBLE POSSIBLE AN INTERVIEW WITH TANYA NAIDOO, CEO OF IMAGECORP Give us a short ‘elevator pitch’ on what ImageCorp does and why big companies should pursue partnerships with it – what challenges do ImageCorp solve for companies? We are a uniquely structured through-the-line marketing, branding, promotional gifting, and events production house that meets the creativity and concept development of a design agency. We offer our clients a holistic branding solution, ensuring the quickest turn-around times married with the best quality. What truly sets us apart from any other company in our industry is that we have no minimums and all our services are under one roof. Over two decades we have grown to 23 departments of dedicated branding and manufacturing solutions. This mean our clients can come to one place for their entire projects’ needs. Our motto is: “We can do miracles straight away. The impossible takes a little longer”. Can you revisit a couple of the most successful projects you’ve delivered to clients? • We had the opportunity to do the event management and logistics for the launch of Mary Fitzgerald Square under the BLUE IQ project. This was attended by the President and an array of VIPs. We were able to successfully run the event over two days. • We did Big Brother Africa for five years running. It entailed coming up with a creative concept for the event. We did the design, promotional gifts and event execution over 14 countries simultaneously as it went live. We coined it “Event in a Box”. We would do the SA event and the various countries would have exactly the same event. This ensured consistency. • Africa Day was done for five years across 17 countries – we had to conceptualise full events and themes. It was challenging to come up with something fresh and new every year. Every Africa Day was always such a momentous experience for me – being able to truly get people to celebrate our continent and the richness of our culture and diversity. This year (2019), ImageCorp celebrates 23 years in business. Tell us about some of the biggest milestones for you in those years. I started ImageCorp as a one-person organisation. Besides the fact that I wanted to offer

and I always perceived her as fearless. As women, we have a purpose and an inherent strength within us. We can, however, be torn between being a mother, wife and daughter and believe that if we take on another role we may be compromising the other, equally important facets. Never stop believing in yourself – have the tenacity and competency to balance all roles. What are your hopes for South Africa in the next decade? • That we can have democracy in its truest form. • That we adopt The Freedom Charter, which is the statement of our core principles. Government and our nation should equally implement and understand this ideology. • Stronger leadership in government so they can steer and strengthen our country both economically and socially.

a service that was impeccable, I wanted my children to have a good education. Being a

• Equality of the races.

mother, I wanted to be able to determine my own schedule. I wanted to have the financial

• Equal education and conditions in our institutions.

freedom to help charities and people. This could never be achieved by working for a boss.

• Moulding and mentoring the future generations. • The drastic improvement of our health sector.

It was very difficult in the beginning as I had no starting capital and a small overdraft of R500. The banks did not want to assist me at the time. Small business was frowned upon and I still believe it was because I was a woman. In the early days, I had to rely

• The protection of the most vulnerable in our country (the elderly, women and children) • Housing and basic amenities for all.

on various suppliers to get my projects done. They did not deem me as important as

+27 (011) 791 5354 +27 (83) 286 3626

the company was small. I then decided that I would start getting my own equipment so that I could become more self-reliant. Slowly but surely, I started building up my various

Unit 15 Tungsten Industrial Park

departments and becoming more self sufficient.

7 CR Swart Drive Strijdompark, 2194

Address: 31 Bitcon Road

Only 5% of CEOS in Africa are women – how can more women achieve that title, as you have? I think that women in various societies and cultures were, and are, treated like second rate citizens. I had a mother that was strong and charismatic. She was a political activist

IMAGECORP

PO Box 1461 Village Deep Pinegowrie Johannesburg, 2001 2123, Phone: 011 791 5354 South Africa

Web: www.imagecorp.co.za www.imagecorp.co.za Image Corp @ImageCorpSA

@ImageCorpza TOP500 10th Edition 35

We can do miracles straight away...

the impossible takes a little longer.

SHOULDER TO THE WHEEL AT THE TOP500 AWARDS IN MAY 2018, GOLDMAN SACHS MD AND PARTNER COLIN COLEMAN SPOKE ABOUT SOUTH AFRICA’S NEW ‘GOLDEN ERA’. HERE, HE OUTLINES WHAT IT WILL TAKE TO FULLY REALISE IT.

It will require a Herculean effort to unite South Africans on a path to renewed hope and prosperity for all. Adventurist politics or economics will be ruthlessly punished by investors and assets will reprice accordingly. President Ramaphosa and his team will need to navigate a global audience of investors, rating agencies, and public supporters and critics, alongside a domestic audience hungry for signs of progress of transformation, growth and opportunity. Having demonstrated steady progress on his reform agenda, the President was able to steady the ship and sail through the 2019 national elections. He has now emerged into calmer waters where he can consolidate his power within the governing ANC and across the country. This is in everyone’s interest. On the one hand, the major flashpoints of the land, mining and public sector wage issues must be managed, resting as they do on the shoulders of the apartheid legacy, along with years of mismanagement and neglect. On the other hand, growth must be stimulated, through modernisation of the economy, beyond the 2% range-bound growth experienced since 2012.

36 TOP500 10th Edition

SHOULDER TO THE WHEEL EDITORIAL

“THAT WAY LIES THE PROMISE OF THE NON-RACIAL, DEMOCRATIC SOUTH AFRICA NELSON MANDELA AND

Such an economic modernisation programme will need an

HIS GENERATION SACRIFICED SO MUCH FOR”

effective social compact between government, business and labour, with the following elements at the core of a jointly embraced agenda:

2018

•

A more efficient public sector in which South Africans get ‘more bang for the buck’ for taxes paid for public investment, perhaps even with more being done by fewer public servants

2016

•

Public sector efficiency savings releasing funds for productive investments in ‘shovel-ready’ infrastructure projects

2014

•

Modernisation of the state-owned enterprise (SOE) sector with private sector partnerships, concessions and strategic equity partnerships

2012

to get our roads, ports, rail and power plants to operate more efficiently, at lower cost, for corporate and individual consumers

2010

•

Undertaking industrial megaprojects to create new jobs and industrial capacity to dynamise the sector

-8

-6

-4

-2

•

Embracing workers as key partners to the

economy, with more participation in the governance

GDP growth from 2010–2018

and equity of the economy With the right mix of fiscal consolidation and a more dynamic economy, the environment for monetary policy easing will also

•

Creating manufacturing hubs with special economic

give rise to growth-enhancing economic conditions, with the

zones offering labour and tax incentives to industry

potential to approximate a target GDP growth rate closer to 4%,

to invest in locally manufactured products for export

thereby adding closer to 800 000 jobs per year and eating away at the current 27% unemployment rate that threatens us all.

•

Targeted tax incentives for high-impact economic sectors like tourism and the green economy, or for

We as South Africans must all put our shoulders to the wheel to

labour-absorbing projects

use this ‘New Dawn’ to optimal effect and to seize the hopes for prosperity, transformation and growth.

TOP500 10th Edition 37

ICT SECTOR OVERVIEW

INTERNET (IN)SECURITY BY ELSKE JOUBERT South Africa ranks 46th out of 79 countries in terms of

progress and performance made in broadband, data centres and cloud services since 2017. South Africa compares favourably with developed economies, but its progress is slower than some emerging countries like Uganda, Tanzania, Egypt and Ethiopia. “Compared with high growth economies globally, South Africa would need to significantly increase investment in both technology itself, and importantly, training and skills, to utilise the technology investment to maximum effect,” says Mark Walker, Associate Vicepresident at the International Data Corporation (IDC) for sub-Saharan Africa.

TOP 5 TRENDS IN THE ICT SECTOR

Blockchain Proof of

Regulations force

Increase in artificial

Concepts (POCs)

change in business

intelligence (AI)

and rollouts increase

The European-based

and the concern of

Organisations now

General Data Protection

job losses

comprehend the value

Regulation (GDPR) and

AI has been noticed

that blockchain delivers

Protection of Personal

by many organisations

and, as a result, we have

Information (PoPI) Act

in the past few years.

seen a significant change

in South Africa are top

These companies are

in blockchain’s uptake.

of mind for businesses.

now leveraging it to

Many organisations are

improve customer service,

now revising their terms

automate interactions

and conditions due to

and streamline business

the roll-out of GDPR.

processes.

However, the PoPI Act is still on the back-burner in South Africa.

38 TOP500 10th Edition

4 The Digital Twin slowly but surely makes an impact The adoption of Digital Twin technology in South Africa is likely to be slow; however, it will gain momentum over the next few years, especially in conjunction with the Internet of Things (IoT). A digital twin is the virtual embodiment of a real-world system which, linked to that system, promotes improved understanding of its relevance and connection to the overall picture, improving response times and decision-making.

5 Quantum computing comes to the fore Quantum computing will be prevalent and talked about in the coming months. This high-end computing power is able to work faster than any other computing technology available today. Quantum computers are incredibly powerful machines that take a new approach to processing information and, because of this, the technology will soon make headlines in South Africa.

ICT SECTOR OVERVIEW

The year the bots went mainstream According to Duncan Palmer, Managing Director at Anomali (the South African agents for Distil), fraud sources are becoming increasingly localised. “We’ve seen that approximately 46% of fraudulent traffic is coming from inside South Africa and 41% from the United States. This means you can’t simply block by geolocation and need a solution that can identify fraud at the ad impression or page request level before it reaches your site.”

The state of Wi-Fi in South Africa Ninety-seven percent of corporations and 95% of small businesses use Wi-Fi internally, with over half saying the need for Wi-Fi access everywhere is important. This is according to a study done by Ruckus Networks. “The research reveals the growing importance of Wi-Fi for both business use and local Smart City project roll-outs,” said Arthur Goldstuck, managing director at World Wide Worx. “While the need for Wi-Fi is growing, there are still a few hurdles that South Africa need to overcome if we are to truly reap the benefits of pervasive connectivity.”

Wi-Fi has become critical to business and employee activity across small and larger businesses •

Gambling

53.1%

Airlines

43.9%

Finance

24.7%

Healthcare

24.4%

Tickets

23.0%

97% of corporate businesses use Wi-Fi internally

•

TOP 5 INDUSTRIES BAD BOT TRAFFIC %

95% of SMEs use Wi-Fi internally

What do businesses look for in their Wi-Fi solutions? •

94% quality of throughput

•

81% cost

•

92% speed and constant connectivity

•

93% a combination of all three

Top three factors holding South Africa back from more sophisticated Wi-Fi connectivity

TOP 5 INDUSTRIES SOPHISTICATED BAD BOT TRAFFIC %

E-commerce

22.9%

•

76% lack of fibre infrastructure

Healthcare

22.3%

•

71% funding 40% cost of access

Airlines

19.7%

Travel

19.1%

Tickets

19.1%

•

Bad bots are up In 2017, 42.2% of all internet traffic wasn’t human, and there were significant yearover-year increases in both bad bot (+9.5%) and good bot (+8.8%) traffic.

21.8% 57.8% Humans 21.8% Bad bots 20.4% Good bots

57.8%

20.4%

Sources In2IT Technologies Ruckus Networks ‘State of Wi-Fi in South Africa’ study

TOP500 10th Edition 39

ADVERTORIAL SAP

THE CLOUD IS THE SILVER LINING IN THE EXPERIENCE ECONOMY Digital disruption now upends entire industries seemingly overnight. The new demands of the experience economy, where customers expect consistently excellent experiences throughout every interaction with brands, has placed immense pressure on organisations to innovate. But innovation is not enough: organisations need to build experiences tailored to the individual requirements of their customers or lose business to competitors who can do it better. The competitor landscape is changing. Today’s customer could be tomorrow’s competitor thanks to the immense power of exponential technologies such as AI, advanced analytics and machine-learning to unlock new business models and transform business processes. We are gripped by a sense of urgency and rightly so: as fast as the pace of change is today, it is only accelerating. Things will never change this slowly again.

IT ALL COMES DOWN TO DATA Data is the fuel that drives modern enterprise success. It is the key ingredient to consistently delivering positive customer experiences. It is the cornerstone of developing customer-centric products and services. By integrating back-office and front-office operational data with a powerful digital core, organisations can start building processes that convert data sets into intelligent insights. These insights enable the discovery of new business models and the evolution of new business processes. By leveraging these insights through a suite of advanced analytical processes, organisations can accelerate their productivity and transform the way they work with customers and their employees.

AN INTELLIGENT ENTERPRISE BUILT ON THE CLOUD

ABOUT SAP As the cloud company powered by SAP HANA®, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches a SAP® system. Our machine-learning, Internet of Things and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organisations deep business insight and fosters collaboration that helps them stay ahead of their

The intelligent enterprise combines a suite of applications for key business process

competition. We simplify technology for companies so they

with intelligent technologies such as AI and machine-learning, all supported by a

can consume our software the way they want – without

cloud-based digital platform. It thrives on data, seamlessly integrating back-office

disruption. Our end-to-end suite of applications and

and front-office data and deploying powerful exponential technologies to generate

services enables more than 425 000 business and public

accurate real-time insights. These insights guide product development to ensure

customers to operate profitably, adapt continuously and

the delivery of positive customer experiences throughout every touchpoint.

make a difference. With a global network of customers, partners, employees and thought leaders, SAP helps the

This can feel overwhelming, but here the cloud is the silver lining. Working with an

world run better and improve people’s lives.

intelligent cloud provider allows organisations to leave technical ‘housekeeping’

For more information visit www.sap.com.

details about the platform and the applications built thereon to the cloud provider and instead focus on the more strategic function of data flows, data points and data collection. South Africa By leveraging intelligent enterprise capabilities powered by the cloud, organisations can start that transformational process. Working with an experienced provider that can help mitigate risk and shortcut time-to-value only enhances that process.

40 TOP500 10th Edition

0800 981334 | +27 11 235 6045

THE FUTURE OF WORK EDITORIAL

THE FUTURE OF WORK STEPHEN TIMM INVESTIGATES ARTIFICIAL INTELLIGENCE − AND ITS POSSIBLE IMPACT ON JOB SECURITY

A concerning debate is growing over jobs and the effect that

losses: they are definitely going to happen. He admits that AI

artificial intelligence (AI) will have on the world of work. A 2016

– because it amounts to intelligent automation – will eliminate

study by Cape IT Initiative (CITi) and the Oxford Martin School at the

some jobs.

University of Oxford estimates that AI could result in the loss of as many as two-thirds of jobs in South Africa. A more recent estimate

However, he points out that in some cases it has also helped

from Accenture, in January 2018, puts the figure closer to 35%.

assist workers with better information. Despite this, he says that there is the desire in manufacturing to further automate

Frans Cronje, co-founder of machine learning specialist

processes to the point that plants are run by just a handful

company DataProphet, is pretty frank when it comes to job

of operators.

TOP500 10th Edition 41

“Once AI has gained the necessary trust and use cases in manufacturing, I would expect it to be used in a similar manner,” he adds.

“IF PEOPLE ARE GOING TO BE PUT OUT OF THEIR JOBS, WHO WILL BUY THE GOODS THAT THESE ROBOTS WILL PRODUCE?”

The manufacturing sector will not be the only one affected. Ryan Falkenberg, co-CEO of AI firm Clevva, believes that in a developing country like South Africa, there will be significant job losses in any area where staff perform repetitive work, the kind that machines can easily replace. While his AI platform – by using algorithms to better analyse data – has helped a local bank to increase sales of financial products by 52% and an oil company’s call centre to resolve nearly all suppliers’ technical issues, it’s not clear how many jobs this has cost. He says while developed countries have the luxury of workforces that have high skill levels and the ability to move up the value chain, in South Africa many lack the capability to do so because of poor education. “As a result, they need to rely on their emotional intelligence as well as multilingual and cultural skill sets to offer a differentiator to AI,” he says. Falkenberg believes that it is therefore critical that South Africa focuses policy and investments on augmenting staff with digital intelligence rather than simply focusing on full-automation alternatives. “We need to help people transition to different roles, and companies need to be incentivised to invest in AI solutions that existing staff can leverage to increase existing productivity without being excluded altogether,” he argues. For CITi CEO Ian Merrington, of particular concern in South Africa is the effect automation will have on the the youth, specifically those with a basic or low-level education. Merrington argues that AI-run machines are being trained to occupy roles that are most likely to be replaced. “This is likely to increase social inequality, as it will hurt the poor the most – unless we can create appropriate upskilling interventions,” he says. To counter this, he believes South Africa needs to adopt an agile school and college curriculum. Teaching methodology will need to be designed for the needs of a digital economy; not the economy of the past, as is currently the case, he says. “We also need much less emphasis on three-year degree courses and a greater focus on the new proxies for talent, particularly competencies, which will involve an ongoing learning approach, in order to cope with the rapid change that the digital economy places on job needs,” he argues. He points out that the financial services sector is already bearing

42 TOP500 10th Edition

THE FUTURE OF WORK EDITORIAL

the brunt of the efficiencies created through the digital value

themselves – something Bill Gates proposed in 2017. However,

chain and AI. Agriculture and public transport are also going to be

robots and AI have become so ubiquitous that it will be difficult for

heavily impacted, he adds, but says manufacturing will probably

authorities to decide exactly what to tax. After all, even Microsoft

be the sector that will shed the most jobs in the medium term.

Word uses a degree of AI when the program’s spelling and grammar

The jobs most at risk from AI will be mechanical or production and

checker is used. Does that mean one should tax such programs

administrative tasks, but with the current advances in computing

and firms that develop or use them?

power – and the decrease in cost thereof – all jobs that require only knowledge are likely to be replaced by machines as knowledge is

Governments will also need to give serious thought to a universal

easily codified.

income grant – an idea first proposed by Tesla founder Elon Musk. Marwala says that, ultimately, AI will give rise to a new

“Creativity is therefore going to become an important characteristic

kind of capitalism. While it may help business to become more

for any employee wishing to future-proof their career,” he points out.

productive and could be deployed to replace dangerous jobs such

To address these challenges, CITi is currently scaling up its various

as firefighters or miners, it also risks increasing inequality and

training programmes to place 3 000 unemployed youth in tech

joblessness. But he says while the government has initially been

jobs over the next three years. Merrington says the participation of

slow to respond to the threats and opportunities posed by the

corporate South Africa will be critical to the success of this initiative.

Fourth Industrial Revolution (4IR), there are now encouraging signs

While the National Treasury’s Jobs Fund has put in R75-million and

that things are changing.

Telkom’s BCX has added R100-million, CITi needs to raise another R125-million. He argues that corporates need to see critical skills

At the BRICS Leaders’ Summit held in Johannesburg during July

development as an investment in their own organisational future,

2018, President Cyril Ramaphosa called upon BRICS countries

rather than a cost.

to collaborate with one another to better prepare for the changes that new technologies are expected to bring about. To tackle this

It is not just jobs that are at risk. In a report released in November

challenge, the BRICS ministers of industry agreed to set up an

2017, the global Financial Stability Board (FSB) said replacing bank

advisory group comprised of policy-makers and experts from all

and insurance workers with machines risks creating a dependency

these states.

on outside technology companies beyond the reach of regulators. Among other things, AI could, for example, lead to unsustainable increases in credit by automating credit scoring. In addition, if a

“CREATIVITY IS THEREFORE GOING TO

major AI provider went bust, it could lead to operational disruptions

BECOME AN IMPORTANT CHARACTERISTIC

at a large number of financial firms, especially if AI is deployed in

FOR ANY EMPLOYEE WISHING TO FUTURE-

‘mission critical’ applications, the report said. Regulators could also

PROOF THEIR CAREER”

find it difficult to identify who was behind any key financial decisions that went wrong.

Adding to this, the University of the Witwatersrand, University of

Consultancy firm Accenture said that three-quarters of bankers

Johannesburg, University of Fort Hare and Telkom announced

surveyed believed that AI would become the primary way banks

in September 2017 that they were working together to develop

interact with customers within the next three years. There will also

a national response to the 4IR for South Africa. The partnership

be tax implications. University of Johannesburg (UJ) Deputy Vice-

explores the impact of the 4IR on the economy and the new digital

Chancellor of Research Tshilidzi Marwala points out that because AI

economy; higher education and the future of work; inequality;

will likely reduce the number of workers, it could potentially lower

citizens, society and the state; and other critical factors.

the amount of collectable tax. This will also likely exacerbate the gap between rich and poor.

“Politically, there is much more engagement, there are more people talking about the 4IR than before,” says Marwala.

In addition, if people are going to be put out of their jobs, who will buy the goods that these robots will produce? Where will these

A key question that remains is how one allocates research into AI

customers get the money to buy these goods? What it essentially

and the 4IR. Marwala adds: “The first thing is to talk about it, but

means, says Marwala, is that governments will need to consider

that is not sufficient. You still need to pursue matters that are of

hiking corporate taxes. Alternatively, the state could tax robots

importance to South Africa.”

TOP500 10th Edition 43

FINANCIAL SERVICES SECTOR OVERVIEW

TESTING NEW WATERS BY ELSKE JOUBERT South Africa is home to a number of foreign and domestic institutions with services including retail, merchant and commercial banking as well as insurance, investment and mortgage lending. The country boasts a developed banking system that is well-regulated, comprising a central bank, large banks and investment institutions, plus a few smaller banks. In comparison to leading industrialised countries, South Africa’s banking sector compares favourably – and there are a number of foreign banks and investment institutions operational in South Africa. In September 2017, ratings agency Moody’s upgraded its outlook on South Africa’s banks from negative to stable, pointing to the resilience that the banks had shown in the preceding few months. Moody’s said it expected the banks’ creditworthiness to remain resilient for the subsequent 12 to 18 months.

KEY TRENDS IN THE BANKING SECTOR South Africa’s banking sector has historically been profitable for the four big players (Standard Bank, FirstRand Bank, Absa and Nedbank). However, there are three trends developing in the market that could potentially disrupt the banking landscape. These are: • The emergence of digital solutions and lower-cost models launched by adjacent financial services players • The emergence of sector- and industry-specific banks, closely integrated with broader supply chains, launched by non-financial services players • Ongoing transformation of the four universal banks to address changing customer, regulatory and technology needs

1 Discovery Bank

44 TOP500 10th Edition

SIX NEW BANKS

2 Bank Zero

3 TymeDigital

4 African Bank

Postbank

Young Women in Business Network

FINANCIAL SERVICES SECTOR OVERVIEW

EVEN ACCOUNTANCY MUST CHANGE

BIG 5 FINTECH TRENDS

Technology is altering every aspect of how we live and work. If you’re an accountant, here is what you should be doing this year, says Colin Timmis, SA Country Manager for accounting software company Xero. Making friends with automated accounting Automated technology has the power to help you do your job better and faster.

Speed and agility Increasingly, non-traditional players are entering the market, creating what is referred to as a “marketplace without borders”. There are a number

Picture yourself no longer burdened

BLOCKCHAIN According to a 2017 report by PwC, 20% of finance businesses will incorporate

blockchain by 2020 and it is expected to become more mainstream within the financial industry soon.

Equipping yourself with the right skills

New technology can be daunting and

accuracy and speedy responses.

with administrative tasks after hours or on the weekend.

NEXT GENERATION CHATBOTS More banks are seeing the value of using chatbots in customer service. Chatbots

offer improved quality of interactions, greater

of hungry newcomers to the financial

you might battle to keep up. Regular

services industry, aggressively

training is crucial. This could involve

challenging the more traditional players

demonstrations of cloud accounting

and legacy systems and circling

software using dummy data or online

around new market opportunities – all

courses like those offered by the

generating rapid change in the state

Microsoft Virtual Academy.

are adapting to these new technologies too.

of financial services in South Africa. Choosing software that works together Akash Maharaj, Private Capital

Choose new software carefully and make

Transactor at Investec, says: “The

sure that it integrates with your current

financial needs and requirements

systems and processes seamlessly. This

of consumers and businesses are

will save time and make life easier.

FROM STARTUPS TO REAL BUSINESSES Historically, the fintech market has been made up of small startups looking to

innovate swiftly. Now, more established firms

AUTOMATION No more manual processes. Platforms and apps that help automate people’s

lives are the new ‘in thing’. As banks become more automated, they will develop smarter workflows that prevent bottlenecks in their

constantly evolving. They demand innovative, cost-effective technology

Making the most of data

operations and improve process efficiencies.

solutions to help them easily

Information is priceless, but its real value

transact, save and invest, both locally and abroad.” South Africa is primed for change, having as it does the continent’s most advanced financial system. According to the 2017 Finnovating for Africa report, South Africa was home to 94 of Africa’s 301 fintech startups, of which 22 focused on some form of lending support.

comes from how it is curated and used. Smart accountants understand the importance of data analytics to provide better services. Create one master-set of

CYBERSECURITY The fintech space is rooted in technology and technology is vulnerable. Keeping ahead

of the curve will be how players stay in the game.

organised data to work from effectively and save time. Shifting focus through tech The right technology can take care of a host of mundane tasks for you, letting you focus on your clients’ objectives and building new business relationships.

Sources www.pwc.co.za www2.deloitte.com www.brandsouthafrica.com www.nebula.co.za www.iol.co.za Crossfin

TOP500 10th Edition 45

MOVING MONEY MATTERS FORWARD

We believe that our clients deserve the best and we aim to exceed their expectations, making every interaction with them memorable and meaningful, and ensuring it contributes to

MMI Holdings Limited (MMI) is a financial services group that enables businesses and people from all walks of life to achieve their financial goals and aspirations. Using our network of advisers and brokers, we provide practical financial solutions for people, communities and businesses. We help people to grow their savings, protect what matters most to them and invest for the future. Our latest operational plan is focused on ‘reset and growth’, with a focus on delivery implementation. This strategy is spearheaded by our dynamic new leadership, who are focused on client centricity, growth and excellence. Through creating leading products, valuable distribution partnerships and excellent client experiences, we aim to generate superior shareholder returns. Generating these capabilities has the added benefit of enabling our clients to achieve financial wellness. Using our combined client-facing brands (Metropolitan, Momentum and Multiply) as well as our specialist brands, we are able to reach a broad range of people at different stages of their lives. In providing financial solutions to our clients, we aspire for them to experience the MMI brands as: •

Understanding of their needs

•

Interested in their wellbeing and success over time

•

Offering value for money

•

Providing easy-to-use produces

•

Designing innovative, creative solutions

•

Reliable and trustworthy

46 TOP500 10th Edition

their success. As a company, we champion inclusivity, diversity and fairness. Our values make us who we are, strengthening our commitment to excellence and guiding the way through business in the short- and long-term. We constantly challenge ourselves to find smarter solutions, simpler processes and fresh ideas to unlock opportunities and keep growing. This is why we’re committed to teamwork, integrity, diversity, accountability, innovation and excellence.

MMI HOLDINGS ADVERTORIAL

MMI SERVICES • Long- and short-term insurance • Employee benefits, including healthcare and retirement provision • Asset management, property management, investments and savings • Healthcare administration and health risk management • Client engagement solutions, including the Multiply wellness and rewards programme

HOW WE’RE DOING We don’t just talk the talk, we walk the walk too. And we’ve got the numbers to show it.

Gender diverse

Employees on a global scale

62% 38% FEMALE

South Africa

13 672

MALE

million

R12.0 on education

3 263

Proudly diverse

Corporate social investment spend

Over

International

Level 3 B-BBEE status

HEAD OFFICE: Phone: +27 12 671 8911

Integrated report Email: info@mmiholdings.com • Fax: +27 12 671 8656 • Website: www.mmiholdings.co.za 2018 Physical Address: 268 West Avenue, Centurion, Gauteng, 0157 Postal Address: Momentum, PO Box 7400, Centurion, 0046

TOP500 10th Edition 47

FROM COWRIES TO CRYPTO

CHIEF ECONOMIST AT EFFICIENT GROUP, DAWIE ROODT, TAKES A MACRO VIEW AT THE EVOLUTION OF MONEY AND WHAT ITS

“AT THE CURRENT TRAJECTORY, WORLDWIDE, ABJECT POVERTY WILL DISAPPEAR WITHIN THE NEXT DECADE OR TWO”

NEW FORM COULD MEAN FOR YOU. Money has evolved over time. Initially, mankind had no generally Everybody seems to be rather nervous at the moment. Trump is fighting (tweeting) a world trade war, interest rates are going up, the world appears to be drowning in debt and many other imminent

accepted form of money and trade happened through a process called ‘barter’. Trade in itself was a huge breakthrough because whenever two individuals enter into a trade agreement, both parties

catastrophes are apparently waiting to happen. It is indeed a time

gain from the transaction. This is the case because no trade will

to be nervous and worried. Yet, if we take a moment to reflect,

take place if both consenting parties do not accept the conditions

we will see that we have never had it so good – and things are

related to the trade agreement and gain from it.

probably going to get even better. It may be that one of the parties later discovers they were deceived For example, a century ago, more than 90% of the world’s

or could have gotten a better deal somewhere else, but at the

population lived in abject poverty; today it is less than 10% and

moment of the trade both parties gain from the transaction. From

falling. At the current trajectory, worldwide, abject poverty will

this follows the rule: trade always adds value to both trading

disappear within the next decade or two. Many other variables

parties. This is where the magic of money comes in. Money allows

tell a similar story: improvements in life expectancy, literacy rates,

for easier trade, in which an owner can exchange his property for

crime statistics and preventable diseases, among others. Curiously,

money that he can then use to buy a chicken, saving the rest of the

money seems to be at the centre of these amazing improvements

money for future consumption.

in our quality and quantity of life. Money reduces transaction costs. With every evolution of money, Economists usually emphasise three functions of money: a

transaction costs have been further reduced. Initially, money took

store of value, a unit of account and a medium of exchange.

the form of cattle, cowry shells and a myriad of other forms until

Of these three functions, money as a store of value is often most

precious metals became the standard. From there, money evolved

emphasised. People think of money as ‘wealth’; yet, there is much

further into derivatives of precious metals. The ‘gold standard’, for

more to money.

example, was money issued by central banks ‘backed’ by gold

48 TOP500 10th Edition

FROM COWRIES TO CRYPTO EDITORIAL

residing physically in their vaults. Every time money evolved from

particularly well-positioned to benefit from private money. In the past

one form to the next, it became more efficient and contributed to

decade, the state arguably failed in many functions – like education,

even lower transaction costs and, as transaction costs fell, people

health and security – and in all instances, the private sector stepped

transacted more. The more we transacted, the more we all gained

up to the plate. Now we see that the state wants to nationalise the

and the more wealth was created.

South African Reserve Bank (SARB), which will not achieve much provided its independence is not affected. Yet the mere fact that

Initially, most monies were privately issued but, as those in power

politicians are eyeing the SARB gives reason for us to be concerned.

realised the amazing power of money, they sought to control it.

Will they go even further and eventually dictate monetary policy,

Today, most monies are issued by central banks that have exclusive

undermining the Rand in the process?

rights over the issuance of money – central banks are statutory monopolies. But like all forms of power, power over money also

Additionally, state-owned banks are being considered in this way

corrupts and state-controlled monies usually fail.

while our economy is in an absolute dismal state (thanks mostly to a destructive government in recent years). To allay some fears, this is

By 1971, most central banks had abandoned the gold standard

happening in a surprisingly sophisticated environment that has many

and today, most monies are fiat currency – money created by

well-qualified people with the skills and means to create their own

decree, essentially out of nothing. In fact, most money today has

money, and a public that is looking for opportunities to reduce their

lost its physical form and exists only as digital zeros and ones.

excessive tax burden. Private encrypted monies are ready to roll.

Most banks, central banks and governments would prefer a world without physical money at all and, in some countries, physical

That is the reason why cryptos are so increasingly popular in South

money is deliberately being phased out.

Africa. All that is needed is a breakthrough with a particular currency that can maintain its value relatively well and which is trusted, and a

“THE MORE WE TRANSACTED, THE MORE WE ALL

process of abandoning the rand might happen surprisingly quickly.

GAINED AND THE MORE WEALTH WAS CREATED”

For now, the authorities are not worried about the disruptive powers of cryptos. That is the reason why little exists in the way

The evolution of money continues to be relentless and newer

of official policy. One exception is that SARS has made it clear

forms continue to appear. The most recent forms are bringing us

that it wants its pound of flesh should you make any money

back to privately issued money in the form of cryptocurrency, fully

with cryptos. Such a reaction was expected, but here’s the

decentralised digital or virtual currency, and blockchain, a digital,

thing: exactly how will it enforce tax collections on an encrypted

decentralised public ledger of cryptocurrency transactions. Like

anonymous decentralised platform?

previous evolutions in money, these new alternative forms reduce the cost of transactions and contribute to the process of wealth creation.*

“A PROCESS OF ABANDONING THE RAND MIGHT

As in the past, a slew of politicians are on a quest to control these

HAPPEN SURPRISINGLY QUICKLY”

new forms of money. In the years to come, they will likely try to protect their own money-making monopolies (central banks) by

History has taught us that money always evolves and keeps on

trying to take ownership of, or even banning, private monies. Luckily,

making it easier for us to transact. And, in an environment where the

the technology associated with this new form of money is such that

state has undermined business, cryptos may just be the opportunity

control becomes much more difficult. The most recent evolution in

for business to escape the claws of the ineptocracy.

money once again places the issuance of money in the hands of the private sector, along with all the risks and benefits associated with it.

For you and me, the future is likely to be better than the present, with even lower levels of poverty and more of everything else that

While the next chapter in the evolution of money is still being

we consider good. Tomorrow’s world will be one with more personal

written, money will certainly evolve once again evolve (or devolve?)

freedom and more personal risk; I definitely prefer that to the opposite.

in the future to be largely privately issued. This will undoubtedly undermine the power of the state, politicians and central banks –

* Be very careful when dealing in alternative currencies and always get the

although they mostly seem to be unaware of this. South Africa is

appropriate advice. Alternative currencies are not investment opportunities.

TOP500 10th Edition 49

KINGJAMES 47848 KINGJAMES 47848

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Sanlam a Licensed Financial Services Provider. Sanlam is is a Licensed Financial Services Provider.

SANLAM ADVERTORIAL

MORE THAN 100 YEARS IN AFRICA

Junior Ngulube

33 COUNTRIES AND COUNTING Sanlam will always call Africa home. For more than 100 years, the Group has been 100% committed to investing in the continent, which is evident in its expansion across 33 African countries – and counting. From small beginnings with just seven founding staff members, to being the financial services group with the biggest insurance footprint in Africa, the Group is constantly evolving. However, its core belief remains the same: with hard work and dedication, anything its possible. This attitude, combined with a trailblazing partnership approach, has secured the success of Sanlam’s expansion strategy. The emerging markets of Egypt and Ethiopia are next on the agenda. Sanlam Group CEO Ian Kirk says that while others have come and gone, Sanlam has chosen to stay. “While some things may change, certain things will always be prioritised in our decision-making: our people, our continent and creating a legacy we’re proud of.” All the decisions the company has made – from demutualising and listing on the JSE 20 years ago, to acquiring SAHAM Finances – have demonstrated its unwavering commitment to the continent. This strategy has paid off – and only a few other companies have been able to get it right. Kirk says the secret is in Sanlam’s approach to entering new markets, which is largely partnershipbased. Junior Ngulube, CEO of Sanlam Pan Africa, agrees and adds that the approach relies on upskilling and growing in-country partners. “Our philosophy is not to come in and take over. Rather, it’s to support local managers and boards to run their businesses and create jobs. This way, we invest in the countries we enter – and in Africa as a whole.” This approach has helped fuel Sanlam’s consistently strong results. From January to December 2018, Sanlam acquired the remaining 53% stake in SAHAM Finances – the Group’s largest transaction in its 100-year history – and received approval from shareholders for a package of Broad-based Black Economic Empowerment (B-BBEE) transactions. Other key highlights included: • The net result from financial services increased by 4% compared to the same period in 2017 • The net value of new covered business went up 8% to R2-billion • Net fund inflows of R42-billion compared to R37-billion in 2017 • Adjusted Return on Group Equity Value per share of 19.4%, which exceeded the target of 13.0% • A dividend per share of 312 cents, up 8% Ngulube says the tripartite partnership with the former SAHAM has positioned Sanlam as the go-to partner for multinationals in Africa and abroad. He says the Group is increasingly finding opportunities to support other international insurers that are not based in Africa but have African clients – potential he sees growing as Africa naturally takes its place as a global superpower. Kirk concludes, “It’s impossible to stress how deeply our vision is interwoven with our roots in Africa. As WealthsmithsTM, we’re focused on ongoing opportunity creation for all Africans.”

Physical Address: Sanlam Head Office: 2 Strand Road, Bellville, South Africa • Postal Address: PO Box 1, Sanlamhof, 7532 Telephone: (021) 947-9111 / (021) 947-9111 (International) • Website: www.sanlam.co.za

TOP500 10th Edition 51

DISRUPTING FINANCE BY STEPHEN TIMM

STEPHEN TIMM MEETS FOUR OF

“AFRICA IS ON THE CUSP OF THE

THE INNOVATORS CHANGING THE

CRYPTOCURRENCY REVOLUTION AS

FACE OF SOUTH AFRICA’S FINANCE

MORE PEOPLE ACKNOWLEDGE CERTAIN

INDUSTRY.

LIMITATIONS OF THE TRADITIONAL FINANCIAL SYSTEM”

MICHAEL JORDAAN is smiling. The former FNB head is about to launch Bank

“South African consumers are in a slightly

Zero. His is one of several new digital banks,

different position as the current banking

including Discovery Bank and TymeDigital,

system is well developed and regulated, and

that could give their traditional brick-and-

many services are already available, albeit

mortar peers a run for their money.

expensive. The biggest change locally is therefore the reduction in fees and prices

This comes amid the growth in new

when services are used online. Of course,

financial services technology, or fintech

there is some competitive resistance by

as it is more commonly called. The sector

existing players, so it will be up to consumers

exploded after the 2008 global financial

to switch to better value propositions. If

crisis and is now threatening traditional

consumer behaviour is not price-elastic, then

banking and financial services. Bank Zero will likely launch in the first half of 2019 and Jordaan says his team is busy

the status quo will remain,” he says. Michael Jordaan

In time, Jordaan reckons blockchain will compete with traditional payment

integrating its IT system with the various payment rails and carrying out testing. This

the existing financial services business

will be followed by user acceptance testing

models are cumbersome and expensive.

and then crowd testing.

systems but he adds that, at present, it makes more sense to integrate it into South Africa’s sophisticated payments systems. “While it has issues – like not

“These entrepreneurs understand the

processing transactions over Sundays

Jordaan believes that fintech can drive

benefit of mobile-first, digital everything

and public holidays – it is able to handle

economic growth in South Africa by

and are unencumbered by legacy income

huge transactional volume at a low

reducing the cost of financial services,

streams.” The smartphone revolution,

cost,” he stresses. But does the onset of

increasing access to these services and

coupled with the lowering of mobile data

digital banks mean the end of traditional

offering better pricing of risk by using

costs, has enabled the growth of fintech in

banks? Jordaan doesn’t think so. He says

more data and better algorithms.

emerging markets, Jordaan points out.

traditional banks will rather adapt their

“The result is the creation of more efficient

While Chinese customers are arguably the

financial services, which helps to make the

most advanced in using smartphones for

“Certain customers still prefer paper and

economy more competitive and enables

everything, he reckons Africans are also

personal interaction, and don’t mind paying

more citizens to participate,” he says. The

benefitting by leapfrogging into a tech-

for this privilege. Others prefer to be in

growth of fintech is being driven by small

enabled world where they had nearly no

control of their finances themselves and are

groups of talented people who believe that

similar services in the physical world.

more price sensitive,” he adds.

product set and pricing over time.

52 TOP500 10th Edition

DISRUPTING FINANCE EDITORIAL

That is something SA Bitcoin exchange Dominique Collett

Luno is taking advantage of. Since it was founded in 2013 by South Africans Timothy Stranex and Marcus Swanepoel, Luno’s platform, which allows customers to buy and sell cryptocurrency like Bitcoin, has grown to serve over 2-million customers in 40 countries. Today, it has more than 250 employees at hubs across the world.

MARIUS REITZ, Luno’s country manager for South Africa, says the company is in the process of appointing a pan-Africa country manager dedicated to forging relationships with local regulators, central banks and financial institutions. “We know Africa is on the cusp of the cryptocurrency revolution as more and more people acknowledge certain limitations of the traditional financial system,” he says, adding that the company’s operations in Nigeria – where it has an office – have been going “from strength to strength with a DOMINIQUE COLLETT, head of

cryptocurrencies, for products or services.

AlphaCode, a Rand Merchant Investment

Clear regulation could however help propel

Holdings organisation aimed at assisting

the sector forward, she says.

rapidly growing user base”.

fintech startups, agrees with Jordaan. She believes that existing banks will become

While the regulatory environment has

utilities by opening up their platforms

become more stringent since the 2008

to new innovators. For Collett, the next

global financial crisis, Collett says

frontier is blockchain. However, she says

regulators have become more astute.

blockchain itself is merely an enabler. More important is what it can do. “If you’re just

She says the Reserve Bank has smart

using it because it’s sexy and cool, then it

people in the regulatory office who are

won’t take off.”

open to engaging with startups over their fintech solutions. While she admits that

She says that, while cryptocurrencies

fintech is not a big job creator – primarily

such as Bitcoin hold significant potential

because it involves using technology to

in the area of making anonymous money

streamline and cut down on things such as

transfers, the price volatility and the

branch infrastructure and staff – she points

difficulty in using them in day-to-day

out that it will likely be a driver of new

transactions mean their current usage is

business creation. Above all, she believes

limited. There is also uncertainty over the

that South Africa could become a ‘back

legality of running initial coin offerings,

office’ for developing fintech for the rest

which startups use to raise funding in

of the world.

Marius Reitz

TOP500 10th Edition 53

EDITORIAL DISRUPTING FINANCE

Despite its phenomenal growth, Luno has had at least one major regulatory hurdle to

Schalk Nolte

overcome: Malaysian authorities briefly froze the company’s bank account in the country in December 2017. Reitz points out that as the cryptocurrency industry is new and mostly unregulated, local authorities often lack precedent or guidance. “Many are struggling to define Bitcoin – it has the properties of an asset, a payment mechanism, a currency … therefore new or unique regulation for cryptocurrencies has been slow. In many jurisdictions, it will take years to be properly regulated, hence us self-regulating in the meantime.” Reitz says the company expects to hire between 50 and 100 people in South Africa over the next few months. While Luno has an office in Cape Town, it is also considering opening a second one in Johannesburg, to be closer to financial institutions.

“FINTECH IS DEFINITELY SET TO BECOME ONE OF THE COUNTRY’S MOST PROMISING SECTORS” Like Luno, local fintech company Enterswekt, which provides authentication and mobile-security solutions for financial

along with exceptional partners, so we

“Looking at South Africa in terms of potential

are very excited about our prospects in

for back-office expansion, it has excellent

this market,” he says. The company has

quality engineers and developers, and the

grown from a team of five to around 140

cost is nowhere near what you pay in the US

The company is currently focusing on

people since it was founded in 2010 by

and Europe, which is a definite advantage.”

Nigeria with its partnership with CWG, a

Nolte’s brother Dewald and three other

pan-African IT provider, and will soon be

Stellenbosch University students.

services providers around the world, sees Africa as a growth market.

entering Ethiopia with a partner. Entersekt

However, he points out that developers are in short supply – as they are globally

CEO SCHALK NOLTE concedes that

“We’re still growing fast, having added

– and that, as the local startup scene

while Africa is a mobile-first market and

nearly 80 people last year alone,” says

continues to grow, resources will become

has a lot of opportunity, it is not an easy

Nolte. He says that while South Africa is

increasingly scarce as well as expensive,

place to do business.

very innovative and adopts technology

which could erode this advantage.Despite

COMPANY INFORMATION

we do and our vision is a reflection of that: to keep Africa clean and disease-free,

CEO: Phetole David Sekete

as it becomes an economic powerhouse, by using the best waste management

COO: Evelyn Masedi

systems and technologies.

Managing Director: Phetole David Sekete Financial Director: Sam Mabudu

Since its inception, Buhle Waste has developed and acquired some of the market’s

Marketing & Communications Manager:

leading technologies and intellectual property protocols to become a wholly-

Thabang Sekete

integrated waste management service provider. We manage all waste streams

Human Resources Manager: Majuba Ngema

including, but not limited to, general, industrial, chemical, hazardous, medical and

General Manager: Portia Mabote

sanitation waste, from provision of waste receptacles to collection and treatment of waste at our approved and licenced facilities. Our strategic partnerships enable us to design and manufacture waste containers to specification, provide HPCSA-

COMPANY STATISTICS

accredited and HWSETA-certified medical waste training for our clients and most

Year founded: 1997

importantly, track our clients’ waste ‘from cradle to grave’.

Founding members: Phetole David Sekete, Themba Buthelezi, Lungelo Twalo, Jonas Matlou

Over the years, Buhle Waste has grown from a small business operating just two

Branches: 5

trucks in Ekurhuleni to a business with more than 350 staff members and a fleet

Trade affiliations: IWMSA

of over 70 trucks operating nationally. The year 2017 marks our 20th year of

Memberships: IWMSA

operating as a business and this achievement has only been possible through the

Turnover: >R100 000 000.00

perseverance, resilience and dedication of the Buhle Waste community – our staff,

Major accounts/key clients: Free State, Gauteng, Limpopo,

our clients, our partners.

Mpumalanga Provincial Departments of Health; National Health Laboratory Services (NHLS); Woolworths; Mota-Engil

CORPORATE SOCIAL INVESTMENT

Construction Southern Africa (MECSA); Department of

We have a student sponsorship programme, currently sponsoring three full-time

Metropolitan Municipality; Tiger Brands

Correctional Services; Department of Defence; Ekurhuleni

students who are completing their undergraduate and postgraduate studies in Environmental Sciences.

CONTACT DETAILS

We have sponsored community events in the Ekurhuleni Metropolitan Municipality

Physical address:

for activities geared towards health and wellness of the community members such

1634 Canon Crescent, Roodekop, 1401

as fun runs, sports days and the like.

Postal address: P.O. Box 13091, Katlehong, 1432 Telephone: 011 866 2316

We have sponsored clinics in the Limpopo Province with medical equipment to

Fax: 011 866 2321

further assist the nursing staff with their duties.

Email: info@buhlewaste.co.za Website: www.buhlewaste.co.za

TOP500 10th Edition 69

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LESEDI ADVERTORIAL

LESEDI: AN AFRICAN COMPANY SERVICING THE POWER GENERATION, MINING, AND OIL AND GAS INDUSTRIES

Technology and innovation: Lesedi has successfully concluded agency agreements for various state-of-the-art products and services for all sectors of industry. EXPORT ACTIVITIES Lesedi’s nuclear expertise is held in high esteem internationally. Our international nuclear services unit focuses on exporting core skills – the Lesedi outage department has been responsible for more than 80 interventions internationally, most notably in the USA, UK, France, China, Brazil, Spain and Finland. India, the UAE, Saudi Arabia, the UK and Sweden are among the countries that we are positioning ourselves in for future growth. EXCITING HIGHLIGHTS FOR THE YEAR a. PTR tank replacement project at Koeberg The PTR Tank replacement project at Koeberg is a first of its kind globally. In 2013, Lesedi and Group Five were jointly appointed the principal

Lesedi Skills Academy

contractors (PTR Tank Consortium) for the Koeberg PTR Tank project, with Framatome being a main subcontractor. The project entailed the replacement of two large stainless-steel tanks used in the day-to-day cooling of the plant and included the tank design, manufacture and installation and the decontamination and disposal of the old tanks. b. Medupi unit 2 synchronisation In 2009, Lesedi was contracted for the engineering, procurement and

Koeberg Nuclear Power Station

ABOUT LESEDI Lesedi evolved from Intens Engineering, which was founded in the mid1980s. The company has since diversified into a major engineering, procurement and construction (EPC) company, with offices in Cape Town and Johannesburg – employing more than 300 people.

construction of 18 balance of plant systems for Eskom’s Medupi Power Station. Over the last decade, Lesedi has been working on the turnkey project with a multidisciplinary team of safety, health, environment and quality personnel, project managers, engineers and technicians supported by a state-of-the-art drawing office. CSI AND SED ACTIVITIES As a South African company with more than 51% black ownership,

MARKETS

Lesedi has mastered localisation in the context of executing power

Power generation

infrastructure projects, successfully attaining various targets for preferential

• Nuclear: As a member of the World Nuclear Association, Lesedi

procurement, skills development and local content. Lesedi further

has been executing upgrade and maintenance projects at Koeberg

contributes to local skills development through CSI initiatives at schools,

Nuclear Power Station during its entire lifespan.

the establishment of the Lesedi Skills Academy, an internship programme

• Thermal: We are responsible for the balance of the plant at

and the Lesedi Engineers in Training programme.

Eskom’s Medupi Power Station. • Gas to power: We are also responsible for the balance of the plant at Eskom’s gas turbine power stations (Mosselbay and Atlantis, South Africa) and 14 x 150 MW gas turbines for Siemens. • Lesedi has enhanced its portfolio to offer best-of-breed solutions in the renewable power sector.

Lesedi has a fully integrated quality management system and numerous certifications including ISO 9001:2015, ISO 14001:2015, ISO 45001, RD-0034 Level 1 (approved by AREVA in 2015), RD-0034 Level 1 and Level 2, and AREVA NP – FRA 100/E approved.

Mining: Lesedi services clients in the mining and minerals industry with recently completed projects for top companies, locally and internationally. Oil and gas: Since 1990, Lesedi has demonstrated expertise in the oil and gas sector, including many successful projects across Africa – with specific references to fuel storage tanks.

Cape Town Office: Lesedi Nuclear Services, 12 Edison Way, Century Gate, Century City, Cape Town, 7441 • Johannesburg Office: 262 Rose Avenue, River Falls Office Park, Wild Olive Building (1st Floor), Centurion, 0157 Phone: +27 (0) 21 525 1300 • Website: www.lesedins.co.za

TOP500 10th Edition 71

FOOD AND BEVERAGES SECTOR OVERVIEW

FOOD FOR THOUGHT BY ELSKE JOUBERT Africa is a growth hub and, according to Werner Terblanche, sales representative of A-Gas South Africa, the rising population and increasing urbanisation rates mean that the food and beverage sector in Africa, and indeed South Africa, is constantly expanding. However, a 2018 Risk Barometer report by Allianz indicated the following top four concerns for the industry: • Business interruption – 53% of 68 respondents indicated this to be a worrisome risk • Reputational risks – 31% rating; a decrease from 2017 • Natural catastrophes and fire • Quality deficiencies, serial defects and product recalls

CRUNCHING THE NUMBERS The food and beverages sector saw minimal income growth last year, owing to weakened economic conditions that forced consumers to cut back on eating out or getting takeaways. Still, the industry has continued to generate impressive revenue figures:

In 2018, roughly 52% of total income of the industry was made up of restaurants and coffee shops. Fast food and takeaways outlets made up 34.5%, and catering services earned 13.1% of the total income of the sector. The year-on-year growth in income generated by the main outlet types was:

Restaurants and coffee shops:

R2.299-BILLION

4.08%

Fast food and takeaways outlets:

R1.516-BILLION

5.22%

Catering services,including pubs and bars:

R575.52-MILLION

72 TOP500 10th Edition

3.26%

Total industry:

R4.39-BILLION

3.44%

FOOD AND BEVERAGES SECTOR OVERVIEW

TOP FOOD AND DRINK TRENDS OF THE YEAR The new basics Organic, natural and sustainable attributes are increasingly becoming an entrylevel expectation for consumers rather than a luxury, so retailers are competing to offer these at affordable prices.

Next-level farming Vertical farms may finally become mainstream. The rise in urban farming shows the increasing demand for fresh produce. According to the UN, the global population is set to reach 9.7-billion by 2050, making the need for reduction of carbon footprints more pressing.

Food tech Silicon Valley is not only reimagining food, but finally making its high-tech spin on nutrition accessible and this will extend to emerging markets, including South Africa.

Veganomics Vegan food has become increasingly popular. Consumers are adapting their diets to prevent any negative effects that meat may have on their health as well as the carbon and water footprints of the production of meat.

Mood food Food has an impact on mood and mental health, as certain studies have found. Consumers now bear this in mind, expecting brands to not only provide food that tastes good but that makes them feel good as well.

Algorithmic food design Change is to be expected as creative innovators are using new technology to create and cultivate unique food shapes.

Trendy teetotalism Today’s wellness-focused consumers are turning their backs on alcohol, but still

INDUSTRY BREAKOUT ALERT: ROCOMAMAS The first RocoMamas opened up in 2013 and the brand has seen significant growth since, today boasting 75 restaurants across seven countries. Founder Brian Altriche credits individuality and mastery as keys to the brand’s success: “RocoMamas was founded on the love for rock music and real food, where energy and individuality inspire. Our signature Smashburgers, made from the freshest ingredients, have radically changed the perception of fast food.”

looking for a premium non-alcoholic experience. Globally, the alcohol market has seen a steady decline recently, according to stats from the International Wine and Spirits Record. However, the global non-alcoholic beverage market is still set to reach USD$1.6-trillion by 2025.

Sources

AI food

www.engineeringnews.co.za

Image recognition is soon set to be the easiest route to counting calories. It is

www.foodstuffsa.co.za

predicted that artificial intelligence (AI) will become common in the sector, enabling

za.investing.com

consumers to point their phones to their food and be equipped with all the

www.statista.com

information they need in real time.

www.bizcommunity.com

TOP500 10th Edition 73

AIR CHEFS TASTE EXPERIENCE IT’S THAT SIMPLE.

OUR VISION To be Africa’s leading worldclass catering company.

OUR MISSION Deliver commercially sustainable catering services in South Africa and Africa.

“Air Chefs doesn’t just supply meals. We create memorable food experiences.”

74 TOP500 10th Edition

AIRCHEFS ADVERTORIAL

Air Chefs, primarily an airline catering company, is leveraging its airline capability to diversify into the wider food market; providing catering to corporate clients, ready-made meals for contract caterers and other food service offerings. It has central production units in Johannesburg, Cape Town and Durban. These facilities are all FSSC 22000 accredited – the highest food safety standard in the aviation industry at this stage. This accreditation supports the ambitions of Air Chefs continuing to enter into the retail sector. In the past two years, Air Chefs has been awarded catering rights for two international airlines (Swiss International Air lines in Johannesburg and British Airways Mainline in Durban) as well as numerous charters by West air, Jet Magic and Air India out of Cape Town. These clients join an existing list including the Air Chefs holding company South African Airways, South African Express, Pro-Flight Zambia and the low cost-carrier Mango. Award-winning strides taken by our parent company, South African Airways, have advanced the Air Chefs offering. Together, we have retained a four-star SKYTRAX rating, which is an annual audit that includes the onboard and lounge menus as well as the overall presentation and quality of the meals. This is a testament to the hard work and dedication of our 1 200 employees and an indication of the high level of service we provide to all of our current and potential clients.

QUALITY ASSURANCE

As part of the Air Chefs strategy to diversify, the company has entered

In addition to FSSC 22000, Air Chefs is one of a handful of airline

into an agreement over two years with Delic’air, a caterer in Djibouti,

catering companies across the globe to have reached stage two of the

East Africa. The agreement was signed between Nyckoss Tommy

IEnvA programme. This is in line with our commitment to protecting the

Tayoro, CEO of Delic’air, and Martin Kemp, CEO of Air Chefs, on 15

environment. Our commitment can be seen in our targeted initiatives

March 2019. In terms of this agreement, Air Chefs will assist with

to reduce our carbon footprint, recycle our waste, conversion of used

setting up a catering facility close to the Djibouti-Ambouli International

oil to biofuels and other initiatives we are leading in. Air Chefs, as part

Airport. This will be the first airline caterer in Djibouti.

of South African Airways, aims to be the most sustainable airline group

“We are excited about expanding our services outside South Africa. This is a first for us where we have the opportunity of joining resources with a fellow caterer in East Africa and to offer a fellow African company assistance,” says Mr Kemp.

by 2023, a target the Executive Committee of both of these businesses see as critical to achieve. RESEARCH AND DEVELOPMENT Air Chefs doesn’t just supply meals. We create memorable food

Air Chefs will act as a consultant to Delic’air, assisting with drawing up

experiences. Guided by our clients’ needs, our dedicated research

plans for the new catering facility, training of staff, sourcing clients and

and development team is constantly creating the most cutting-edge

key human resources.

recipes and varied menus to ensure that we answer every taste and

“What makes this partnership even more special is that one of

dietary requirement with seamless perfection.

our celebrity chefs, award-winning chef Coco Reinarhz of Epicure

We also produce Halaal meals from our certified Halaal facilities, offering

Restaurant in Sandton, facilitated this exciting new development for

the quality and freshness our clients have come to expect. Whichever of

Air Chefs, as we continue to implement our strategy of diversification

our meals you enjoy, you can rest assured that it has been prepared with

and growing through partnerships,” concludes Kemp.

the same commitment to quality and freshness we apply across the board.

TOP500 10th Edition 75

ADVERTORIAL AIRCHEFS

Our menu development and innovation is driven by our research and development team’s keen understanding of our clients and, ultimately, our consumers. Our chefs travel far and wide to attend food exhibitions and conventions to delight our clients with the latest food trends and concepts. We also engage with our clients

“...hard work, passion and dedication are consistently recognised and rewarded in our company”

and consumers as often as we can, asking all the right questions and really listening to their answers. Interactive product tastings and focus group sessions are commonplace at Air Chefs. For us, the food industry is not about supplying meals, but rather about creating memorable culinary experiences with every dish we supply. ON-BOARD SELLING With the rise of low-cost airlines, we have developed a direct sale-to-passenger concept. These menus are tailor-made for the unique needs of each low cost airline and their target market and adapted to suit customer needs, seasonal changes as well as load factors. We make use of the latest point of sale technology to speed up on-board transactions and provide passengers with the convenience of paying cash or by credit card. OUR PEOPLE At Air Chefs, we know that we are nothing without the passionate people who work hard to uphold our high standards. Our 1 200 employees are the strength and driving force behind our proud brand. Every day, our people live and work to reflect our values of accountability, integrity, respect, customer-centricity, honesty, people, food that delights and safety. We believe that this valuedriven culture is the cornerstone to our success. That’s why hard work, passion and dedication are consistently recognised and rewarded in our company. Through regular training, we also provide growth opportunities for all our employees. Ongoing training, both in-house and externally, ensures that we have a top-notch team capable of offering the quality of service we pride ourselves in.

CONTACT DETAILS: Phone: +27 (0)11 978 1881 • Web: www.airchefs.co.za

76 TOP500 10th Edition

SUN3228

MAKE IT EXCEPTIONAL. EXCEPTIONAL. MAKE IT CELEBRATE WITHUS. US. CELEBRATE WITH

PACKAGE INCLUDES: PACKAGE INCLUDES:

EXCLUSIVE DAY CONFERENCE EXCLUSIVE DAY CONFERENCE PACKAGE SPECIAL PACKAGE SPECIAL

Plenary venue Plenary venue Standard AV for the plenary room (screen, projector andthe PA system) Standard AV for plenary room

pp R440 R440pp

(screen, projector and PA system)

Light working lunch Light working lunch 3 x Tea / Coffee breaks

3 x Tea / Coffee breaks Complimentary Wi-Fi Complimentary Wi-Fi Pens, pads and mints for the plenary room

VAT inclusive

Valid until 30 November 2019

Pens, pads and mints for the plenary room

VAT inclusive

Termsuntil and Conditions: Valid 30 November 2019

• The Day Conference Package is valid for bookings made in the Sun City Convention Centre Terms and Conditions: Commission Structure: • The Day Conference Package is valid for bookings made in the Sun City Convention Centre • Rooms / DCP: 10% • F&B / Venue Hire: 5% Commission Structure:

• Rooms / DCP: 10% • F&B / Venue Hire: 5%

@SunCitySA

@SunCityResortSA

@suncityresortsa

@SunCitySA @SunCityResortSA @suncityresortsa For bookings, email: scenq@suninternational.com or call: 014 557 1000

For bookings, email: scenq@suninternational.com or call: 014 557 1000

TOURISM AND HOSPITALITY SECTOR OVERVIEW

A WARM WELCOME BY ELSKE JOUBERT KwaZulu-Natal makes waves While Cape Town and the iconic Table Mountain tend to represent South Africa to most international tourists, awareness around the country’s East Coast rose noticeably in 2018, with KZN taking four categories at the October 2018 World Travel Awards. Durban ICC was crowned as Africa’s leading meetings and conference centre – for the 17th time – while Durban was named both Africa’s leading city destination and meetings and conference destination. Adding to the city’s good year, the number of international arrivals at King Shaka International Airport rose by 2 000 during the first three months of 2018, compared to the same period previously.

Best to book early According to PwC’s fifth edition of the ‘Hospitality Outlook 2015–2019’ report, the overall occupancy rate across all sectors in South Africa would continue to increase by the end of 2019, seeing a rise to around 58.3% from 54.4% in 2014. Nikki Forster, Hospitality Industry Leader for PwC says, “The hotel occupancy rate reached its highest level in 2014, of 59% since 2008. The hotel occupancy rate is expected to increase to 62% by 2019 but still remain lower than the 68.4% achieved in 2008.” Five-star hotels are expected to achieve a high of 80% occupancy in 2019, she adds.

Key factors: • Overall room revenue in South Africa is expected to expand at a 5.6% compound annual rate to R21.8-billion in 2022 • Growth is dependent on how well the local and global economy performs and grows over the next five years, although the outlook remains positive for South Africa • International visitor numbers to South Africa continue to grow, despite challenges faced by the tourism industry. The total number of travellers in South Africa is expected to reach 19.5-million by 2022, a 4% compound annual increase from 16-million in 2017.

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TOURISM AND HOSPITALITY SECTOR OVERVIEW

SETTING THE TONE According to travel advisory IHG, one of the key trends in travel is the creation of one-of-a-kind event spaces for non-traditional business gatherings. Below are three unique destinations to visit in Johannesburg: • InterContinental Johannesburg Sandton Towers where tourists can experience an imbizo – a unique traditional tribal gathering. • Crowne Plaza Johannesburg, The Rosebank is the ideal location for a

WORLD RANKING

meeting – it combines creative fun and flair with effective teamwork and goal-

(OUT OF 185 COUNTRIES)

driven outcomes. • Holiday Inn Johannesburg is where wellness is not only a state of mind. Guests are invited to invent refreshing herbal teas from micro herbs, to create

Relative importance of travel and tourism’s total contribution to GDP

personalised and unique flavours.

34 107 LOOKING AHEAD TOURISM’S DECADE GDP: direct contribution Travel and tourism’s direct contribution to GDP is set to rise by 3.6% year-on-year until 2028. GDP: total contribution The total contribution of travel

Employment: direct contribution

ABSOLUTE Size in 2017

RELATIVE SIZE Contribution to GDP

129

GROWTH

121

LONG-TERM GROWTH

in 2018

Travel and tourism’s direct contribution to job creation is expected to rise 2.9% year-on-year, resulting in 980 000 jobs by 2028. Visitor exports

Forecast 2018–2028

These exports are set to grow by 5.3% year-on-year until 2028, to reach R219-billion.

Sources

and tourism to GDP is set to

Investment

rise by 3.5% year-on-year to

Travel and tourism’s investment is set

R598-billion (10.1% of GDP)

to rise 4.4% year-on-year over the

by 2028.

next decade, to R112-billion by 2028.

www.pwc.co.za www.fin24.co.za www.iol.co.za www.tbcsa.travel

TOP500 10th Edition 79

AN INTERVIEW WITH

CTICC CEO JULIE-MAY ELLINGSON In your previous tenure at the Durban ICC, you had a big hand in turning the centre into one of Africa’s top eventing destinations. In 2014 you took the helm at Cape Town ICC. What prompted that move? I was approached by the CTICC in 2014 to take up the position as CEO. Although I was very happy in Durban, I was aware that the CTICC was embarking upon a significant expansion

• Cumulatively contributed over R35.1-billion to the Western Cape GGP

project that would see the doubling of CTICC’s

• Achieving a B-BBEE spend of R2.4-billion

exhibition space and I knew that this was an opportunity I could not pass up. I felt the CEO position would allow me to fulfil both my passion for construction as well as business.

• Procured over R1-billion worth of goods and services from SMMEs • Being profitable and self-sustaining since the centre’s second year of operation • Over the past four years, revenues have grown by more than 30% from

We officially opened our new, modern and multi-

R172-million in 2013/14 financial year to R246.3-million in the latest 2017/2018

functional building, CTICC 2 in January 2018. The

financial year and Operating Profit (EBITDA) increased by 58%, from R26.7-million

construction was not without its challenges, but I

in 2013/2014 to R57.2-million in 2017/2018

am genuinely proud of what has been achieved.

• Winning the European Business Magazine’s Best Conference and Events Destination

The CTICC celebrates its 16th anniversary this

Centre for Africa 2017; winning Best International Conference Centre in the BUILD:

year. Since 2003 it has generated over

2017 Infrastructure Awards; and being named runner up for Africa’s Leading Meetings

17 million “visitor days” by local and

and Conference Centre in the World Travel Awards 2017. Personally, I was honoured to

international delegates who attended over

be named a finalist in Vision 2030’s Driver of Change awards, and to be inducted into the

7 400 events – what have been some of the

Hall of Fame for the Top 40 Women in Meetings, Incentives, Conferencing and Exhibitions

major milestones in that incredible journey? We have strategically formulated environmental sustainability initiatives and collaborated with various corporate social responsibility programmes to maximise our impact while creating real value for the beneficiaries of these initiatives.

• Being the first convention centre to achieve all of the following ISO certifications: 9001, 14001, 18000 and 22000 • Winning the bid to host the World Opthalmology Conference in 2020 • Opening the doors to CTICC 2 and hosting our first event across both buildings in November 2018

Some of our major milestones over the last

How has the addition of the CTICC2 extension amplified the CTICC as a global long-

15 years include :

haul conference destination?

• Having contributed over R40.8-billion to the South Africa GDP • Created and sustained over 115 800 direct and indirect jobs

80 TOP500 10th Edition

With an even bigger convention centre, the new facility strengthens the city’s and country’s reputation as a global business events destination. CTICC 2 allows us to give existing and prospective clients a more extensive choice of venues, with greater capacity and flexibility, we can now host multiple events across both venues simultaneously. CTICC 2 provides an opportunity for us to welcome more events and more people.

CTICC INTERVIEW For a complex this big, sustainability

Lastly, can you give us a sneak peek into some of the exciting

must be a key focus – especially in

events gracing the CTICC in the next year or two?

terms of water?

The CTICC has a number of exciting events coming up, these include;

The CTICC has always been focused on sustainability as a core business practice.

• The World Ophthalmology Congress, the premier and largest international ophthalmic congress, confirmed for June 2020. Fifteen thousand delegates from more than 110 countries will

The CTICC is a member of the

attend presentations across all subspecialties and related interests

United Nations Global Compact

in ophthalmology; there will also be an exhibition featuring the

(UNGC). The UNGC is a strategic

latest products and services in the field.

policy initiative for businesses that are committed to aligning their operations and strategies with universally accepted principles in human rights, labour, the environment, and anti-corruption. As a business, we have always been committed to triple bottom line sustainability and have thus, through our Nurture Our World

• ISF (International Seed Federation) World Seed Congress 2020. This event speaks directly to one of our catalytic sectors, agro-processing, and will bring experts in the field of seed development, food security and ethical production, to our country. Food security is a global challenge, especially on the African continent, this event will allow for the exchange of knowledge and ideas needed to take us closer to eradicating this global problem. • In 2021, we will be hosting the Congress

committee, implemented various practices and raised awareness

Meeting of the

around issues of sustainability.

International Society

One of the CTICC’s most significant sustainability initiatives during 2018 was the installation of the centre’s reverse osmosis plant. The plant purifies underground seawater into potable water which complies to SANS/SABS 241, 2015 Standard for Drinking Water.

of Arthroscopy, Knee Surgery and Orthopaedic Sports Medicine (ISAKOS). It is the first time the

The reverse osmosis plant was purposely designed to cater for all our

congress will take

daily water consumption needs, by being able to produce 200 000

place on African soil.

litres of potable drinking water in a 24 hour cycle. The plant integrates

Experts in the field

an additional tank storage capacity of 400 000 litres to cater for the

will also perform

centre’s maximum demand scenarios.

live surgical

You’re a greatly admired female CEO. Can you name a woman

demonstrations.

leader you yourself look to as an inspiration? That is a very kind statement. There are two women who have greatly inspired me to always do my best; stay focussed in challenging times; strive to make a positive contribution to society; and, go the extra mile to help fellow female colleagues. Firstly, my daughter, Kayleigh Ellingson, whose foresight, intellect, work ethic and caring heart never cease to amaze me. I jokingly refer to her as ‘me on steroids’, but she is so much more, and I am incredibly proud to be her mom. Secondly, Thuli Madonsela, whose passion, integrity and pure grit is a constant reminder that no matter what challenges or pressures we may face, we must stand up for what we believe and never, ever, give up.

Julie-May Ellingson

Telephone: +27 (0) 21 410 5000 • Fax: +27 (0) 21 410 5001 • Email: info@cticc.co.za Physical Address: CTICC 1 – Convention Square, 1 Lower Long Street, Cape Town 8001 CTICC 2 – Corner of Heerengracht & Rua Bartholomeu Dias, Foreshore, Cape Town 8001 Postal Address: PO Box 8120, Roggebaai, Cape Town, 8012, South Africa

TOP500 10th Edition 81

DESTINATION: GROWTH STEPHEN TIMM UNPACKS THE TOURISM SECTOR’S IMMENSE POTENTIAL Lebo Malepa has come a long way since he started his Soweto

tourism in his first State of the Nation Address and identified it as

guesthouse 15 years ago. He now employs 40 people and has

a priority sector for his administration.

expanded to include bike tours, a restaurant, a backpackers and even an Airbnb.

Indeed, foreign arrivals grew from 3.6-million in 1994 to almost 9.6-million in 2008, reaching close to 10.3-million in 2017. The

“Every year the numbers are going up and every year we are

2010 World Cup alone brought over 1.4-million new visitors to the

creating new jobs,” says an excited Malepa, who runs Lebo’s

country. Yet in 2017, visitor numbers edged up by just 2.4% over

Backpackers. His business has benefited from a growing number

the previous year, below the 7% average increase of foreign visitors

of foreign visitors searching for authentic experiences such

globally over the same period.

as overnighting in a township. There are now three other bike operators and five other backpackers in the vicinity. “I think there’s big potential. I think in the next 20 years it

“FOREIGN ARRIVALS GREW FROM 3.6-MILLION IN 1994 TO ALMOST 9.6-MILLION IN 2008, REACHING CLOSE TO 10.3-MILLION IN 2017”

will be huge,” he enthuses. It helps that tourism is one of the easiest sectors in which to start out. Malepa initially used his

To address this, SA Tourism wants to attract an additional 5-million

grandmother’s home to start the guesthouse and first borrowed

tourists by 2021, made up of 4-million more international arrivals

bicycles from local residents when he added bike tours.

and 1-million more domestic holiday trips. SA Tourism says the idea behind the plan – dubbed the ‘five-in-five’ strategy – is to use

The country’s National Development Plan (NDP) holds that tourism

the organisation’s 10 offices around the world and set each one

can stimulate the growth of small businesses; this while President

a target to contribute towards South Africa. The organisation is

Cyril Ramaphosa in February 2017 highlighted the potential of

partnering with various other organisations to meet the target.

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DESTINATION: GROWTH EDITORIAL

With the sector growing just 2.4% in 2017 – instead of the

The UN’s World Tourism Organisation expects the market share

targeted 7% – South Africa currently remains behind in meeting

of emerging economies to increase from 30% in 1980 to 57% by

the target of attracting 5-million additional tourists. This was, at

2030, equivalent to over 1-billion international tourist arrivals. Africa

least in part, attributable to messaging around the water crisis

is forecast to more than double the number of arrivals by 2030, from

in Western Cape in 2018. A survey released in September 2018

50-million to 134-million. Good news indeed for the region.

by hospitality body FEDHASA Cape found that bookings in the early part of the year were down by 67% compared to the same period in 2017 because of the drought. The good news: with dams now filling up, one can expect this to change. Most foreign visitors plan their visits around three areas of South Africa: Cape Town, the Garden Route and the Kruger National Park. In an attempt to make tourism more sustainable, SA Tourism has begun promoting other destinations in the country. In addition, President Ramaphosa’s Cabinet is considering both the introduction of e-visas for certain countries and doing away with visa requirements for others. Following the visa waiver for Angola in December 2017, there was a 39.2% increase in the number of Angolans visiting South Africa

South Africa grants visa-free travel to 75 countries, 16 on the African continent and 59 from the rest of the world. The Department of Home Affairs recently announced the extension of the visa-free status to: •

Qatar

•

United Arab Emirates

•

New Zealand

•

Saudi Arabia

•

Cuba

•

Ghana

•

Sao Tome and Principe

during May 2018 compared to the same period a year before. Similarly, in 2017, after the decision to do away with visas for Russian tourists, visitors from Russia increased by 52%. Part of the challenge is coordination in government. To grow the sector, the revised National Tourism Sector Strategy was approved by Cabinet in 2017. It aims to improve tourism assets and infrastructure, promote excellent service, and effectively market the country as a destination (by offering training courses for those in tourism and language training to frontline staff) thus making it easier for tourists to come to South Africa and transform the industry. The department has also established a dedicated unit to promote and actively seek investment. Investments worth R71-billion were made in tourism developments in 2017, accounting for over 8% of total investment in South Africa. This is expected to reach R112-billion by 2028. David Frost, the CEO for the Southern Africa Tourism Services Association, points out tourism grew in terms of its contribution to GDP by 18% in 2016 and 7% in 2017 – both above the global average. For Frost, the government has made a lot of promises to prioritise the sector that need to come to fruition.

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ROOTED IN HISTORY B u i l t b et w ee n 1 6 6 6 a n d 1 6 7 9 , th e C a stl e o f Go o d H o pe i s t h e ol d est s u r v iv in g c iv ic b u ild in g in S o uth A f ri ca and h as b een t h e c e n tre o f c iv ilia n , p o litical and m i l i tary l i f e at t h e Cap e f ro m a p p ro x ima te ly 1 6 7 9 . I n i t s cu rrent s ta te , th e C a s tle a r g u a bl y repres ents o ne of t h e b es t p re s e r v e d 1 7 th c e n tu r y D EIC archi tecture on t h e en t i re g lo b e . T h e 2 0 1 5 – 2 0 1 6 re no v ati o n o f the Cas t l e – t h e f ir s t in 2 0 y e a r s – e n h a n ced i ts appeal and p os i t i on t o b e c o me S o u th A f r ic a ’s n e xt U N ES C O Wo rl d Heri t age S i t e . Th e Cast l e p ro v id e s a r a n g e o f p u b lic s erv i ces and good s on b e h a lf o f th e D e p a r tme n t o f D ef ence and Mi l i t ary Vet e r a n s to lo c a l c o mmu n ity mem bers , to uri s ts , l ear n ers, st u d e n ts , c o n s e r v a tio n a g e nci es , exhi bi to rs , p erf orm ers, c u ltu r a l o r g a n is a tio n s , tr a di ti o nal au t h ori t i es, f ilmin g c o mp a n ie s , e v e n t- o rg ani s ers and m i l i t ary i n s t i tu tio n s .

84 TOP500 10th Edition

CASTLE OF GOOD HOPE ADVERTORIAL

SOME HIGHLIGHTS INCLUDE: KEY CEREMONY Time: 10:00 | 12:00 This showcases the unlocking of the Van der Stel entrance of the Castle of Good Hope by the ceremonial guards of the castle. It is a past practice that is still practiced today. CANNON FIRING Time: 10:00 | 11:00 | 12:00 The firing of the signal cannon was used to indicate that a ship had been sighted at sea and to relay the message to people inside the fort. You can view the firing of an old cannon, performed by the Cannon Association of South Africa. GUIDED TOURS Time: 11:00 | 12:00 | 14:00 | 15:00 | 16:00 Unearth the hidden history of the Castle with a guided tour led by an experienced guide. Tours operate seven days a week.

A memorial in honour of her can be found next to the Chapel at the Castle today. MUSEUMS The Castle is home to three prestigious Cape Town museums. The Military Museum which is steeped in military history, the William Fehr Collection where you will find fine and interesting examples of paintings and decorative arts of special relevance to the Cape concerning the peoples and landscapes of early colonial South Africa and the permanent ceramic exhibition, FIRED, situated in the old granary at the Castle. RE5 RESTAURANT The in-house deli, Re5, situated in the front courtyard of the Castle, offers visitors delicious local snacks and light meals as well as a range of refreshing beverages. The deli provides catering for all Castle functions, conferences and events and is also available for private events via our events department.

CASTLE GIFT SHOP The Castle houses a beautifully curated gift shop which actively promotes the development of small creative business. It provides visitors the opportunity to support local artists and craft producers and creates a much-needed market platform for these local entrepreneurs. KROTOA MEMORIAL Krotoa was an incredible leader of the Khoi nation. In August 2016, to celebrate this woman’s contribution to the history in the Cape, as part of the 350-year commemoration, the spirit of Krotoa was repatriated to her original place of burial at the Castle of Good Hope.

Address: Cnr. of Castle and Darling Street, Cape Town, 8001, South Africa • Telephone: +27 (0)21 787 1249 / +27 (0)21 461 4673 Email: info@castleofgoodhope.co.za • Website: castleofgoodhope.co.za Opening Times: Daily 09:00 until 17:00 (Last ticket sale is at 16:45). We are open 363 days a year and are closed for 2 days (Christmas & New Year)

TOP500 10th Edition 85

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CAPE COUNTRY ROUTES (CCR) SOUTH AFRICA IS A LEADING GROUP OF OWNER- OPERATED AND -MANAGED ACCOMMODATION AND ACTIVITY ESTABLISHMENTS. THE GROUP CONSISTS OF MORE THAN 20 PRIVATELY OWNED HOTELS, LODGES AND GUESTHOUSES LOCATED ON THE SCENIC AND HISTORIC ROUTES IN WESTERN AND EASTERN CAPE. WE VISITED AND REVIEWED TWO CCR ESTABLISHMENTS: THE DE HOOP COLLECTION AND THE MONTAGU COUNTRY HOTEL.

TOP500 10th Edition 87

DE HOOPDe Stress By Fiona Wakelin

De Hoop Nature Reserve is about three hours’ drive up the east coast out of Cape Town . Well, that is if the traffic is flowing, but being squeezed through Somerset West after 16:00 on a Friday afternoon can add substantially to travel time. Stretching over 34 000 hectares, this World Heritage Site is one of the largest reserves managed by CapeNature – its coastline is a marine reserve (think Whale Trail) and is home to one of the world’s six floral kingdoms, the Cape Floral Region. Offering a range of accommodation for up to 180 guests that includes something for everyone – from self-catering, to camping, to luxury units – the De Hoop Collection is the first private-public partnership in the South African hospitality industry and has been in operation since 2007. Having arrived just before the gates closed, we were shown to our luxury suite (aptly called The Vlei) by torchlight. The Vlei is part of the old stables situated in the huge quadrant that faces inwards over a lawn bordered by aloes and home to magnificent Ficus trees, planted in 1956 in truckloads of soil imported from KwaZulu-Natal. Our beautiful room, furnished in the Cape vernacular, had twin four-poster beds, rietdak ceilings and a fabulous huge bathroom with a Victorian bath taking pride of place. By the time we had unpacked, it was time to make our way to the Fig Tree Restaurant underneath a breathtaking night sky, with the Milky Way in all its glory framing our brief walk. Warmly greeted by the staff and a blazing log fire, we were shown to our table in the newly renovated dining area. The menu offers a choice of two dishes per course and a fabulous wine list from a well-stocked “cellar” in the Silo. Each dish is prepared with fresh ingredients and arrives piping hot – delicious home-style cooking at its best. As a perfect accompaniment, we ordered one of the best bottles of wine I have had in a while – a 2012 Elgin Viognier.

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LIFESTYLE

and went in for the attack. The eagle was four times its size – but attitude is everything and we witnessed a “dogfight” of note with David as victor and Goliath disappearing into the horizon. As the sun set, William cut the engine, served snacks and chilled wine/ bubbles and we savoured the perfect sounds of silence, watched all the while by a lone Klipspringer perched on a cliff’s edge. De Hoop has an entire ecosystem to explore and other activities include The wonderful thing about arriving at De Hoop after dark is the magnificent

guided bird walks, an interpretive marine walk, guided mountain bike trails,

surprise that awaits you upon awakening after a regenerating night’s sleep.

viewing the endangered Cape Vultures, a nature drive experience in an

The surprise is not just the beautiful location, etched in shades of dove

open safari vehicle – and for a spot of pampering there is a spa on site.

grey and olive green atop a pristine hilltop overlooking the fully enclosed shimmering vlei, but the dawn symphony (chorus is too small a word) as

The Western Cape has a Mediterranean climate and autumn and winter

the prolific birdlife that inhabits the surrounding wetland greets the day with

months are some of the most pristine. We visited the reserve in May, with

celebratory gusto (underscored every now and then by the grumpy, tone

daytime temperatures reaching a gorgeous 19 to 20 degrees and not a

deaf hadidahs).

breath of wind to ruffle our feathers.

Walking out of our suite in the soft morning light, I was immediately

Driving towards the gates on our way home we passed a herd of the

greeted by blacksmith plovers, francolins, mousebirds, weavers,

endangered bontebok and a family of Cape Mountain Zebra. We stopped

sunbirds and a group of female ostriches – and that was only in my

to watch a pair of yellow mongooses making like meerkats and standing

immediate vicinity. In the vlei itself, pelicans, flamingoes, coots, grebes,

on their hind legs to better survey their ‘hood.

darters, ducks, herons and gulls crowded a mid-water island and the shore. Suddenly the symphony was shattered by the frantic beating of

The speed limit is 40 km/h and I had no difficulty adhering to it as we were

hundreds of pairs of wings as all the birdlife scattered. Looking up into

in no hurry to leave the De Hoop haven.

the sky I realised why – a fish eagle was making its emporial way across its territory, and as 70% of its diet is made up of fellow winged creatures, no one was hanging around to become a takeaway. Walking back to the restaurant past its namesakes, we realised the branches had come alive with a troop of baboons also having breakfast. Seeing the Fig Tree restaurant in daylight really does it justice. When dining, you can choose to eat from the sumptuous buffet on the patio overlooking the water and have as your companions house sparrows and friendly francolins whilst inhaling the truly awesome setting. The 16-kilometre-long vlei is a Ramsar site and home to 97 aquatic bird species. We opted to go for the two-hour eco-boat trip to fully appreciate this natural wonder. Ably guided by William (“I do not consider this a job, I consider it an honour”) and escorted every now and then by curious otters, we ploughed our way through the tilapia-rich water and came up close and personal to the birds I had seen in the early morning light.

CONTACT Phone 021-422 4522 email res@dehoopcollection.co.za I www.dehoopcollection.com De Hoop social media handles: Twitter/Instagram: @dehoopreserve https://www.facebook.com/DeHoopCollection or info@capecountryroutes.com I www.capecountryroutes.com

Avian drama erupted in the skies when a lone gull spotted the fish eagle TOP500 10th Edition 89

MONTAGU COUNTRY HOTEL BY FIONA WAKELIN

LUXURY CLASSIC ART DECO ACCOMMODATION

preserved. With lush smallholdings that proliferate olives, figs, iceberg roses, vegetables, happy sheep and cattle a mere block away from the town’s main centre, Montagu is a bucolic gem, perfect for regenerating those city-life batteries. Situated in the heart of the town, built in 1875, South Africa’s only art deco hotel, the four-star Montagu Country Hotel is the perfect blend of the old and the new – the best of both worlds at your fingertips. Guests are greeted with courtesy and care by staff who are only too willing to

Encircled by the towering peaks of the Langeberg and Matroosberg

make your stay a memorable one and owner-manager PJ Basson is

mountains and fed by twin rivers Kingna (Powerful) and Keisie (Sweet

there to ensure your every need is met.

Water), Montagu is a gorgeous country getaway. Founded in the 1850s, it was once known as Agter Cogman’s Kloof (you drive through the only

Once through the front door, you step into a bygone era redolent with

unsupported rock tunnel in South Africa to enter the town’s precincts).

authentic art deco furniture and design. The surrounds are lovely – a lush

Montagu has more than 20 heritage buildings in its main street. Classic

garden, two pools and a wellness centre. The fecund flora (hibiscus the

Georgian and Victorian architecture abound, and the town’s governing

size of soup plates) reminded me of Findhorn and on reading about the

body has done a fine job of ensuring the aesthetic has been carefully

ley lines that pulsate through the area, I understood why.

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“MONTAGU IS A BUCOLIC GEM, PERFECT FOR REGENERATING THOSE CITY-LIFE BATTERIES” “ONCE THROUGH THE FRONT DOOR, YOU STEP INTO A BYGONE ERA REDOLENT WITH AUTHENTIC ART DECO FURNITURE AND DESIGN” Special mention must be made of the dining room, a gourmand

time of glamour and elegance. Needless to say, hooting and applause

destination – compliments to the chef – where all dietary requirements

accompanied us as we wended our way down the country roads. Guests

are met with style, delectability and panache, and the background tinkling

can hire one – or all – of the fleet, which also includes a 1956 Cadillac

of piano keys serves to add to the olde worlde ambience of a time when

Sedan De Ville and a 1956 De Soto Fireflight Sportsman. As an added

fast food was not a thing.

service the hotel provides chauffeurs, to make sure you can wine taste at your leisure and no one has to be a designated driver.

The hotel is, however, modern in the best possible way. It has accolades attesting to its respect for the environment (the Audubon Green Leaf Eco

Should you choose to venture into the surrounding towns, Robertson

Rating Programme), grey water recycling and the rigorous Fair Trade

boasts a number of places for dining out on local vineyards – including

Certificate, only awarded to businesses who engage in pristine staff,

Van Loveren and Four Cousins. The latter has a huge double-volume

trade and environmental practices. Should you wish to be in contact

restaurant and serves a variety of pizzas and burgers accompanied by a

with the outside world during your stay, there is free Wi-Fi, and to ensure

large selection of the brands’ varietals.

you relax completely, the wellness centre offers a range a treatments; plans are afoot to build a spa fed by the hot water springs and a couples jacuzzi. Speaking of which, the honeymoon suite is really gorgeous, with its own balcony that looks out onto the pool and idyllic setting.

For a fabulous getaway to the Montagu Country Hotel and a chance to be immersed in a time gone by, you can book your

Situated on Route 62, Montagu is nestled in the gorgeousness of the

getaway either via Cape Country Routes:

Klein Karoo winelands. This means you are spoilt for choice in terms of vineyards to visit; there are three golf courses just minutes away from the

Facebook: https://www.facebook.com/CapeCountryRoutes/

hotel and scenic parks, nature reserves as well as walking/cycling

Twitter: @CapeCountryR

routes abound.

Instagram: capecountryroutes Or

How better to enjoy the beauty of the Karoo than in a classy, scarlet, low-

Montagu Country Hotel

slung 1964 Cadillac Sedan de Ville – one of the hotel’s American Dream

27 Bath St, Bergsig, Montagu, 6720

Car fleet? PJ took us on a cruise around town and into the vineyards

Phone: 023 614 3125

in this oldsmobile (with its Californian number plate) that embodies a TOP500 10th Edition 91

A MODERN CLASSIC BY NICOLE FORREST

HAILING FROM THE ‘GOLDEN AGE’ OF MOTORING, BEFORE OVERLY ASSISTED CARS, NUMB HANDLING AND FAKE ENGINE NOISES, THE 1985 PORSCHE 911 CARRERA TARGA IS ONE OF THE ERA’S MOST NIMBLE ROADSTERS.

Many will argue that the 911s of today are bloated or obese, carrying more weight than necessary to accommodate active driving systems and other ‘luxuries’. The same definitely cannot be said for the 1985 911 Carrera Targa, also known as a 930, I recently had the pleasure of driving. Restored to its original red-racing-car glory by Crossley and Webb in Cape Town, the 930 was the last iteration of the original 911 series. With its early body styling, it’s fun just looking at this car. What’s even more fun is taking it through the 114 bends of Chapman’s Peak Drive – but more on that later. Standing next to the 930, I was concerned that my photographer might struggle to

Porsche built is millionth 911 in 2017.

fit inside. With the roof reaching only 1.3 metres above the tarmac, it doesn’t look to

As one benchmark against which every

be a car that would accommodate a man bordering on two metres tall. But I needn’t

sports car has been measured for more

have worried. The 930 is surprisingly roomy inside. There’s plenty of space for long

than 50 years, the 911 has an envied

legs in both the passenger and driver’s bays, and still enough to fit two passengers

racing pedigree and is the object of many

in the back, although they’d have to be small.

a petrol head’s desires. An embodiment of tradition, this vehicle has seen few

On the inside, the 930 is distinctly fuss-free. It’s here where it becomes apparent

changes in layout or bodyline in its history

that this is indeed a ‘driver’s car’. Electric windows, air conditioning and electric

– the polarising 996 and its ‘fried egg’

seat controls make an appearance, but other modern helpers are conspicuously

headlamps aside.

missing. There are no shiny buttons or knobs to control traction or cruising speed. The five-speed gearbox has manual transmission and there’s no power steering. But

There is one element in particular that

that doesn’t take anything away from the driving experience on a long open road or

Porsche has stuck with from the beginning:

through tight twists and turns.

the rear engine. Taking a leaf out of Volkswagen’s book, where he started out

A glass roof sits above the passenger bay. This, and the accompanying removable

as a designer, Ferdinand Porsche chose

top, is where this Porsche 911 Carrera gets the ‘Targa’ in its title. The design was

this configuration for his racing vehicles

originally thought up in the ’60s as an answer to allegedly imminent US regulations

to ensure a condensed power and drive

that would make it impossible to sell a traditional convertible in the country. Not

unit. This design also necessitated a

wanting to lose out on the biggest car market in the world at the time, which also

lighter engine to ensure decent handling –

happened to love convertibles, the designers at Porsche devised the glass roof and

something for which rear-wheel drive cars

solid upper roll bar design for added structural support and safety.

were not renowned. Hence the decision to drop the heavy radiator and water pumps

Although the regulations that prompted the design never came into play, the Targa was

and instead use air cooling.

a hit with consumers and Porsche continued to manufacture the shape for years after

92 TOP500 10th Edition

LIFESTYLE

“IT’S EVERYTHING A PORSCHE SHOULD BE: COMPACT YET COMFORTABLE AND DISTINCTIVELY SUBDUED”

TOP500 / 10TH EDITION

TOP500 10th Edition XXX

its introduction. And it’s easy to see why. Driving with the roof folded

the sections of road surrounded by mountain. While the 915

away gives you the same sense of freedom as a cabriolet, but provides

gearbox fitted in this car is renowned for its propensity to baulk

enough wind protection when hitting 120 km/h on the freeway.

when cold, this is not an issue if you heed the advice doled out by Gareth Crossley of Crossley and Webb (“Give everything just 10%

This brings us to the most important part of any sports car: the

more than you think you’d need”) and remember to impress the

performance. The flat-six, 3.2 litre engine is mounted over the rear

clutch ever so slightly deeper than you would in a more modern

wheels in an engine bay topped by the now iconic ‘tea tray’ spoiler.

car. Once you’ve accepted this little idiosyncrasy, it should be smooth sailing.

Despite having been in production for close to 35 years, this set up puts out 134 kilowatts of power, gives the 930 fantastic acceleration

On the ascent over Ou Kaapse Weg towards Cape Town, we were

and excellent handling. With 207 horses under the bonnet,

blessed with a clear road. With ample power and a responsive

overtaking is no problem. Whether on a straight flat or a twisty

steering set up, the car is light and gives plenty of feedback.

incline, the 930 rears to life with a simple change down of the gears

Despite the lack of power steering, you can take the 930 through

and bit of pressure on the accelerator.

the corners using your fingertips.

Driving over Chapman’s Peak and stuck behind a string of

Although I’ve heard warnings of the tendency of this model’s rear

sightseers, the need seldom arose to shift out of third. On the

to step out when approaching corners enthusiastically, the 930

bright side, this ensured the 930 remained in its power band

remained in check round every bend. Perhaps an invitation to push

around longer bends – and created a deep reverberation through

harder next time.

1948

1963

356

901

Takes Porsche from

Debuted at the

the racetrack to the road.

1966

MONTE CARLO RALLY

TARGA

French manufacturer

Frankfurt Roadshow

Peugeot claims

The 911 finishes fifth

semi-convertible amid

and immediately

ownership of all three-

overall.

fears that the US would

became a sensation in

digit model numbers

ban convertibles due

Germany and abroad.

with a zero in the middle.

to safety concerns

Porsche replaces the

surrounding rolling

zero in 901 with a one

car crashes.

911

and the 911 is born.

94 TOP500 10th Edition

1965

1964

Porsche creates a

CAR REVIEW

Idling at traffic lights with the roof on or off, you’re treated to the distinctive soundtrack of the air-cooled engine. And although the motor of this bright red sports car is drumming and you’re wearing a grin as wide as a child who’s just been given the keys to Willy Wonka’s Chocolate Factory, you never feel as though you’re sticking out like a sore thumb.

1982

PARIS-DAKAR RALLY The 911 Carrera 4x4c wins the Paris-Dakar Rally.

No matter who you are, the 930 will do a great job of fitting seamlessly into everyday life. It’s everything a Porsche should be: compact yet comfortable and distinctively subdued. Its spec list might not be crammed with acronyms, but that’s part of its charm.

1973

1989

1999

2010

2015

TIPTRONIC TRANSMISSION

GT3

GT3 R HYBRID

PORSCHE PRINCIPLES

To celebrate the 10th

The release of the

Making its debut at the

Porsche presents the 911,

anniversary of the 911,

Porsche incorporates

GT3 moves the

Nürburgring, the 911

featuring a bi-turbocharged

Porsche releases the

tiptronic transmission, an

911 solidly into

GT3 R Hybrid shows that

engine, at the International

Carrera, named after the

automatic transmission that

supercar territory.

Porsche can apply its

Motor Show. Even with

Carrera Panamericana

allows drivers to switch out

engineering principles to

improved performance,

Race, its first Racing

of auto mode and shift up

low-emission, low-carbon

this engine is almost 12%

Sport (RS) model.

or down using a lever, into

hybrids.

more economical than its

the 911.

predecessors.

TOP500 10th Edition 95

â&#x20AC;˘

012 644 1114/5/6 info@unlimitedevents.co.za www.ueg.co.za

LIFESTYLE

THAT’S THE

COMPILED BY ELSKE JOUBERT

South Africa, and Cape Town in particular, has embraced a

in drinking this spirit. Individual preference, personality and flair can be

renaissance among gin lovers and has subsequently provided multiple

expressed in the variety of garnishes, mixers and statement glassware

offerings for enthusiasts, says Briony Brookes, Communications and

used to serve drinks in. Preparing gin is becoming a culinary art form.”

PR Manager for Cape Town Tourism. Local craft gins have also mushroomed from nowhere, infused with The city has previously been voted “best city in the world for

indigenous botanicals, adding local flavour options. “Referred to as the

restaurants and bars”, so it’s fitting that it should lead in this demand.

‘spirit of all spirits’, the growth of gin as a category has been impressive

An eruption of boutique gin distilleries, brands and bars are popping

in South Africa, expanding 7.7% in the past two years and currently

up all over the world, and Cape Town is one of the main cities to lead

having a 13% share of the local spirits market,” Belu says.

the craze. According to Jacqueline Grobler, manufacturer of Ginifer and Westcliff Gin brands, among others, we are moving towards saturation point in

“PREPARING GIN IS BECOMING A CULINARY ART FORM”

the South African craft gin market. “While there are still opportunities, I believe to succeed you need to be tremendously innovative and

This comes as no surprise, says Jean Buckham of The Gin Box.

bring something new to the market.”

“South Africa has the benefit of a massively diverse flora that provides botanical ingredients unlike anywhere else in the world –

However, Kuhle Belu, Consumer Insights Manager at Pernod Ricard

rooibos and fynbos among two of the most common examples. In

South Africa, says the gin market won’t reach saturation point in the

fact, South Africa is the only country in the world with an entire plant

near future, as long as there is a continued influx of new entrants

kingdom inside its borders. This, together with a local appetite for

at affordable prices. “Gin will continue to appeal for its versatility

entrepreneurship, has seen many distilleries popping up, crafting often

because there is a considerable level of creativity and self-expression

adventurous, small batch gins to satisfy any palate.”

TOP500 10th Edition 97

STARTING NEW TRADITIONS Pienaar & Son is a small craft distillery in the centre of the Cape Town City Bowl. A stone’s throw from Parliament, at the end of a cul-de-sac, the tiny distillery goes about its business finding fresh ways of creating and introducing people to quality, modern spirits. Although Pienaar & Son more than appreciate traditional methods and the history of distillation, the notion that ‘older is better’ could not be further from their opinionated truth. Their ‘Master Distiller’ just turned 30, all newly built equipment is made locally and their processes are

BE TRANSPORTED TO THE TRANQUILITY OF THE AFRICAN BUSH Indlovu Gin is a world first. This handcrafted, juniper-led,

based off cutting-edge nerdy engineering principles developed by the chemical engineering brains behind the operation. A father with more than 40 years of distilling technology experience and his stubborn son, handcrafting spirits with science and art.

twice-infused, distilled gin is made from elephant dung. Yes, elephant dung! In an increasingly crowded market, the key differentiator is that the botanicals used in this gin are selectively foraged by elephants, and extracted and cleansed from their dung for infusion. Under the guidance of leading gin master Roger Jorgensen, Les and Paula Ansley created Indlovu Gin – an innovative gin that incorporates the foraging habits of the world’s largest land animal. Indlovu means ‘elephant’ in several African languages. The Savannah vegetation gives Indlovu Gin its uniquely wooded, earthy flavours. The gin is a crystal-clear golden colour, with aromas of juniper, citrus and grass and an element of earthiness. On the palate are a blend of flavours such as juniper, angelica, citrus with earthy undertones and spice from the elephants’ favourite foraged botanicals.

Pairing suggestion: “I haven’t experimented with too much food pairing, but I imagine any hearty curry would be amazing with Orient.” –

Pairing suggestion: “Dark chocolate and coffee go very well with this gin.” – Paula Ansley

98 TOP500 10th Edition

Andre Pienaar

LIFESTYLE

A PROUDLY SOUTH AFRICAN BRAND

J’Something wanted to create a gin that met all his flavour and experimentation passions as a cook, but he also wanted to do something different in the market that could ultimately represent his story. Jin Gin prides itself on being a magnificent local product that finds its inspiration from being Portuguese and South African in its flavours, as that’s who J is. This is why he was inspired by the phenomenal oranges in the south of Portugal and the popular South African rooibos and honey blend. Blending these flavours has produced a unique but easy-to-drink gin. This gin is a ‘down-to-earth’ product, inspired by the South African way of life.

A RED HOT BOTANICAL GIN BAR

Rooibos gin Glass: Highball Method: Shake and top off Ingredients

Situated in the OUIBar + KTCHN, the botanical gin blending bar offers those wanting to formulate their own distinct flavour of gin a step-by-step blending guide and all the measuring paraphernalia required as well as RED’s own reduced-sugar tonic water, garnishes, ice and glasses. All the ingredients needed to create

50 ml Jin Gin

and mix the perfect botanical gin and tonic.

25 ml Lemon juice 20 ml Sugar syrup

Avid gin blenders can create their own brand of gin from various

Top off: Rooibos soda

botanical gin flavour profiles immediately available to them,

Ice: cubed

including juniper, citrus, naartjie, grapefruit, nutmeg and clove, cardamom, cinnamon, fynbos, honeybush, sage and thyme, rose

Mix together ingredients and garnish with a slice of orange.

pelargonium and lavender.

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Pairing suggestion: “I quite enjoy the Six Dogs Blue Gin with sushi or with dessert, a fruit salad and/or choccies!” – Nicole Porteous, Six Dogs

CREATING SOMETHING EXTRAORDINARY Six Dogs Karoo Gin

Six Dogs Blue Gin

Six Dogs Karoo Gin is a delicate and balanced gin, consisting of 12

Six Dogs Blue Gin derives its name from the blue pea flower, an

select botanicals, distilled and bottled using the Six Dogs distillery.

antioxidant and aphrodisiac in traditional medicine.

Its distinguishing botanicals are grown by the distillery on the farm in

The infusion of blue pea gives the gin its striking colour, while the

Worcester, which intersects three different bioregions including the

alchemy of this unusual botanical is further revealed when the gin is

Succulent Karoo.

mixed with a good tonic, changing the colour to light pink.

There they gather the Karoo thorn flower and wild lavender that make

Six Dogs Blue is a classic dry gin with hints of freshly cut lucerne over

their gin one of the most unique spirits in the world.

hand-picked and morning-harvested rose pelargonium.

You’ll quickly pick up on the paired notes of juniper and wild lavender

Six Dogs Blue is a party gin that offers a touch of magic – beautiful by

that give you a taste of the Karoo. What follows is a fresh medley of

itself and when mixed with tonic, it can also be enjoyed with a variety

citrus including lime, mandarins and farm-grown lemon buchu.

of garnishes from berries in season to herbs and spices to

Enjoy this gin as is, over ice with a good tonic. No need for a garnish.

rose petals.

100 TOP500 10th Edition

DOING THINGS A LITTLE DIFFERENTLY

Cape Dry Gin The Cape Dry Gin is a beautifully balanced, juniper-forward gin made in a classic dry gin style, but with additional botanicals grown and harvested in the Cape Peninsula. These mountain buchus add lovely herbal and floral aromas and flavours.

HOW TO SERVE THE

Perfect Gin

Here are five ways you can serve the perfect gin. We

Ruby Gin

used the Mirari Amber African Botanic Gin as our gin

Made in a floral style and infused with the beautiful colours and

of choice.

subtle aromas of hibiscus, this gin invites you to be creative in your choices of mixers and garnishes. It is extraordinary when used with fruit and a lite tonic or soda, and bold enough to blend perfectly with flavoured tonics and ginger ale. • Deep South won double gold for their Cape Dry Gin even before they were open for business • Cape Dry Gin won double gold at the MichaelAngelo awards • Cape Dry Gin won trophy gold at the South African Sommeliers Association 2019 awards • Ruby Red has won gold at the South African Womens Wine and Spirits Makers awards. • The Deep South distillery was awarded the 2019 Gin of the Year award at the London Spirit Awards

juice and 50 ml honey into glass (or mug) and stir. Add a stick of cinnamon, two cloves and a thin slice of fresh

Quin Indian Tonic Water or Ginger Ale (not Ginger Beer). Then garnish with any of the following combinations:

Orange wedge, which brings out the citrus notes of the . sweet orange used when distilling, and blackberries.

3 .

Fresh fig and a sprig of thyme is a perfect addition – the fig pairs with the figs used when making the gin.

Cinnamon quill and a sprig of rosemary – the cinnamon . quill brings out the warm notes of the cassia bark from

A winter warmer Hot Toddy Recipe: Pour 40 ml Deep South Cape Dry gin, 40 ml lemon

Pair with Fitch & Leedes Indian Tonic Water, Barker &

5 .

the gin and the rosemary bolsters the juniper flavours. Lime wedge and cucumber ribbons to increase the citrus profile of the gin and enhance the crisp refreshment of summer, making this serving a great one for a sunny Sunday afternoon.

ginger. Allow to stand for a minute or two. Add hot water and a splash of bitters and enjoy.

TOP500 10th Edition 101

Johannesburg Expo Centre by GL events

Top 500 Awards 2018

The second annual Top 500 Awards, which took place on 10 May 2018, highlighted the achievements of 70 of South Africa’s best-managed businesses. Winners on the night, selected as a result of intense deliberation by our panel of independent judges, were extolled for their outstanding achievements across economic sectors. The crowning of Old Mutual Investment Group as the Best Managed Company in South Africa was the highlight of the evening. Corporate South Africa gathered at the Inanda Club in Johannesburg to shatter the malaise and uncertainty of 2017 and make a public statement of intent for 2018: “We are the growth drivers. We are the job creators. We are the change makers. We are united. We are aligned with the new vision in government. We are open for business and we mean business. This is South Africa’s year.” The companies and leaders featured in the Top 500 Best Managed Companies publication and honoured at the awards have made immeasurable contributions to South Africa in terms of skills development, SMME support, regional and national growth, and corporate investment. Our stringent research and judgement process ensure that we identify the best of the best in each of the sectors we assess. Once these businesses and individuals have made it through the first round of research, the successful candidates are pitted against one another and assessed against points-based criteria. Any South African entity has a chance of being one of the organisations researched for the publication and, if they are a proven champion of their sector and meet all of the requirements, to become an award finalist or winner.

Brought to you by: www.top500.co.za

Faceb o o k: @ Top 5 0 0 Com pan ies Tw itte r: @Top500C om pan ies Link e din: Top500 C om pan ies

SPEAKERS AND MC KEYNOTE SPEAKER Dr Jabu Mabuza Chairman of Telkom SA, Business Leadership South Africa and Eskom Among his many roles, Dr Mabuza was recently appointed as Chairman of Eskom. He is the current Chairman of the Casino Association of South Africa, President of Business Unity South Africa, co-Convener of the CEO Initiative and Chairman of the Africa portion of the merged Anheuser-Busch InBev and SABMiller. He has served on the board of South African Tourism for nine years and as its Chairman for six years. He also served on the board of University of South Africa School of Business Leadership and was Country Adviser to the Union Bank of Switzerland. He has served as a member and patron of the South Africa Day initiative. Dr Mabuza has presented several papers in southern Africa, the UK, USA and Europe on broad-based black economic empowerment investment in South Africa, small- and medium-sized enterprise development, and the role of business in transition. He is also Chairman of the Regional Business Council for the World Economic Forum. Dr Mabuza proudly supports the YES (Youth Employment Service) initiative.

VIP SPEAKER Colin Coleman CEO, Goldman Sachs sub-Saharan Africa Colin Coleman assumed the position of CEO for Goldman Sachs sub-Saharan Africa on 1 January 2019. Prior to this, he was the Head of Investment Banking in the same region. In 2015, he became a member of the Investment Banking Services EMEA Captains Group. He is also a member of the Growth Markets Franchise Group and has authored ‘Two Decades of Freedom’, a Goldman Sachs report on South Africa’s progress since 1994. In the 1980s, Mr Coleman was involved in South African anti-apartheid movement and, later, in its constitutional transition. He served in working groups of the multi-party talks, facilitated the International Mediation Forum and helped to negotiate agreement on all parties’ participation in the historic 1994 elections. Coleman is a member of the Board of Directors of both Business Leadership South Africa and the National Business Initiative. Mr Coleman proudly supports the YES initiative.

106 TOP500 10th Edition

MC Mark Pilgrim With his distinctive profile, warm personality and easygoing demeanour, radio and TV personality Mark Pilgrim is a household name in South Africa. This multi-award winning presenter has spent over 20 years entertaining millions of listeners and viewers. Mr Pilgrim is also one of South Africaâ&#x20AC;&#x2122;s most experienced MCs, having hosted hundreds of corporate events over the past two decades. He is a well-known motivational speaker as well as an ambassador for CANSA and the Heart and Stroke Foundation South Africa.

CATEGORIES Best Managed Company in Resources Best Managed Company in General Industries Best Managed Company in Health and Pharmaceuticals Best Managed Company in Basic Industries Best Managed Company in Consumer Goods Best Managed Company in Retail Best Managed Company in Hospitality Best Managed Company in Media Best Managed Company in Business Support Services Best Managed Company in Financial Services Best Managed Company in Transport Best Managed Company in IT Best Wellness in the Workplace Award Best Managed Company of the Year

TOP500 10th Edition 107

WHERE WHERE BUSINESS BUSINESS AND AND CONSCIENCE CONSCIENCE MEET MEET

Do business with a purpose at The Maslow with a choice of our Carbon Do business with a purpose at The Maslow with a choice of our Carbon Neutral venues. While you focus on formalities, we’ll take care of the Neutral venues. While you focus on formalities, we’ll take care of the carbon footprint by offsetting carbon emissions created by the use carbon footprint by offsetting carbon emissions created by the use of our facilities. At The Maslow, we’re conscious about enhancing the of our facilities. At The Maslow, we’re conscious about enhancing the quality of life for communities across South Africa, with every event, quality of life for communities across South Africa, with every event, meeting, seminar and conference. meeting, seminar and conference. To book, contact +27 10 226 4600 To book, contact +27 10 226 4600 or maslow.conference@suninternational.com or maslow.conference@suninternational.com

Sponsored by TAGIt

OLD MUTUAL INVESTMENT GROUP

TOP500 10th Edition 113

BEST MANAGED COMPANY IN TRANSPORT

BEST MANAGED COMPANY IN INFORMATION TECHNOLOGY Sponsored by PSM

BIDVEST PANALPINA LOGISTICS

EOH HOLDINGS

COMPANY OF THE YEAR

OLD MUTUAL INVESTMENT GROUP

114 TOP500 10th Edition

TOP500 10th Edition 115

HOW DO WE RANK

THE TOP 500 ?

116 TOP500 10th Edition

SOUTH AFRICA’S TOP 500 COMPANIES

THE TOP 500 RESEARCH METHODOLOGY WAS DESIGNED IN CONJUNCTION WITH THE UNIVERSITY OF CAPE TOWN’S DEVELOPMENT POLICY RESEARCH UNIT. The Top 500 aims to identify the top five companies in each of 100 business sectors monitored by the Topco Research Department. In order to do so, some measure of the qualities that we consider to be characteristic of top companies must be designed in order to rank companies. To be classed as one of South Africa’s best companies, we expect companies to excel in three key spheres, namely financial performance, empowerment, and policy and accreditation. The criteria within financial peformance speak to the ideas of top companies being large, growing and productive institutions that are leaders by virtue of their size and dynamism. Financial performance is measured by four indicators: turnover, rate of turnover growth, Rand turnover growth and turnover per employee. Size is both an indicator and an outcome of whether or not a company is a top company. From the perspective of financial performance, turnover is used to proxy company size and this indicator has large weight within the measure. The dynamism of top companies is reflected in their ability to expand and grow, and so we include two medium-weight indicators – one relative, one absolute – of growth in the scoresheet. The former indicator is the rate of turnover growth over the year – since top companies are

total output. These two indicators have a medium weight within the scoring system. Top companies are more productive than other companies and the final performance indicator, turnover per employee, which has a medium weight, speaks to this characteristic. The business sector has an important role to play in promoting equity and social transformation. Top companies are committed to fulfilling this role, and this commitment is measured using six criteria. Two of these criteria focus on companies’ commitment to the goal of transformation as demonstrated in their employment profiles, namely the shares of employment accounted for by female employees and by black employees respectively. Top companies, however, go further than just employment, and are committed to ensuring greater diversity at the level of management and control. The proportion of black and female executive and non-executive directors is evaluated to complete the scoring for this sphere. Top companies are involved within communities and are committed to quality. This sphere of policy and accreditation accounts for the remainder of the total score. In gauging companies’ engagement and involvement within communities, we measure their total spend on corporate social investment activities relative to net profit. Companies are also judged on the existence of written policies regarding employment equity, skills development, health and safety, HIV/Aids, and the environment. The final criterion within this sphere, commitment to quality, is proxied by the number of SABS-approved accreditations held by companies.

faster-growing – while the latter is the Rand value of the turnover growth.

MORNÉ OOSTHUIZEN DEPUTY DIRECTOR

Absolute turnover growth is included to account for the fact that top

Development Policy Research Unit University of Cape Town

companies’ growth should make a large contribution to increased

TOP500 10th Edition 117

PRIMARY RESOURCES 1. COAL 2018 Exxarro Coal Wescoal Holdings Limited Glencore Coal SA

4. METALS AND MINERALS

2017

2018

Trans Hex Group Limited

Kumba Iron Ore Limited Assore Limited Merafe Resources Limited

Kumba Iron Ore Limited Merafe Resources Limited

2017

Palabora Copper (Pty) Ltd

Anglo Operations Limited Wescoal Holdings Limited

2. GOLD 2018 Harmony Gold Mining Company Limited Sibanye Gold Limited Gold Fields Limited AngloGold Ashanti Limited

Foskor (Pty) Ltd

5. DIVERSIFIED MINING 2018 Anglo American South Africa Limited Assore Limited Exxaro Resources Limited South32 SA Coal Holdings Pty Ltd

2017 Anglo American South Africa Limited South32 SA Coal Holdings Pty Ltd

2017

African Rainbow Minerals Limited

Sibanye-Stillwater DRDGOLD Limited Gold Fields Limited AngloGold Ashanti Limited

3. PLATINUM 2018 Anglo American Platinum Limited Impala Platinum Holdings Limited Royal Bafokeng Platinum Limited Northam Platinum Limited

Exxaro Resources Limited Assore Limited

Lonmin Plc Ltd

118 TOP500 10th Edition

African Oxygen Limited Rolfes Holdings Limited AECI Limited NCP Chlorchem (Pty) Ltd

Sasol Limited

Easigas (Pty) Ltd

AECI Limited

Air Products South Africa (Pty) Ltd

Rolfes Holdings Limited

African Oxygen Limited

NCP Chlorchem (Pty) Ltd

Air Liquide (Pty) Ltd

African Oxygen Limited t/a Afrox

2017 Sasol Limited Easigas (Pty) Ltd

Air Products South Africa (Pty) Ltd

Northam Platinum Limited

2018

2017

Royal Bafokeng Platinum Limited

1. SPECIALITY CHEMICALS

2017

African Oxygen Limited

Impala Platinum Holdings Limited

BASIC INDUSTRIES

6. GAS

Lonmin Plc Ltd

Anglo American Platinum Limited

SECONDARY

African Rainbow Minerals Limited

DRDGOLD Limited

Harmony Gold Mining Company Limited

Rockwell Diamonds Incorporated

2017

Assore Limited

Exxaro Coal (Pty) Ltd

Petra Diamonds Southern Africa (Pty) Ltd

Palabora Copper (Pty) Ltd

Anglo Operations Limited

Sasol Mining (Pty) Ltd

Alexkor (SOC) Limited

Air Liquide (Pty) Ltd

2. PAINT MANUFACTURERS 2018 Kansai Plascon Africa (Pty) Ltd ICI Dulux (Pty) Ltd Luxor Paints (Pty) Ltd Dekro Paints (Pty) Ltd

7. DIAMOND MINING

2017

2018

Kansai Plascon Africa (Pty) Ltd

Alexkor (SOC) Limited

ICI Dulux (Pty) Ltd

Trans Hex Group Limited

Luxor Paints (Pty) Ltd

Petra Diamonds Southern Africa (Pty) Ltd

Dekro Paints (Pty) Ltd

RESULTS

3. RETAIL AND COMMERCIAL

Afrimat Limited

FUELS

WG Wearne Limited

2018

2017

Engen Petroleum Limited

AfriSam (South Africa) (Pty) Ltd

BP Southern Africa (Pty) Ltd

LafargeHolcim

Total South Africa (Pty) Ltd

WG Wearne Limited

Shell South Africa (Pty) Ltd

Afrimat Limited

2017

GENERAL INDUSTRIES 1. AEROSPACE AND DEFENCE 2018 Denel SOC Limited Thales South Africa Systems (Pty) Ltd Denel Land Systems Saab Grintek Defence (Pty) Ltd Paramount Advanced Technologies (Pty) Ltd

Engen Petroleum Limited

7. CONSTRUCTION GROUPS

BP Southern Africa (Pty) Ltd

2018

Total South Africa (Pty) Ltd

WBHO Construction (Pty) Ltd

Denel SOC Limited

Shell South Africa (Pty) Ltd

Aveng Africa Limited

Denel Land Systems

Group Five Limited

Saab Avitronics

4. BUILDERS MERCHANTS

Basil Read Holdings Limited

Thales South Africa Systems (Pty) Ltd

2018

Stefanutti Stocks (Pty) Ltd

Paramount Advanced Technologies (Pty) Ltd

2017

2. DIVERSIFIED INDUSTRIAL

Cashbuild South Africa (Pty) Ltd Massbuild (Pty) Ltd Italtile Limited Distribution and Warehousing Network Limited

2017

WBHO Construction (Pty) Ltd Aveng Africa Limited Group Five Limited Stefanutti Stocks (Pty) Ltd

Builders Warehouse, Builders Express, Builders Trade Depot and Builders Superstores

Basil Read Holdings Limited

Cashbuild South Africa (Pty) Ltd

8. FORESTRY

Italtile Limited Distribution and Warehousing Network Limited (DAWN)

5. BUILDING & CONSTRUCTION MATERIALS

2018 Sappi Southern Africa Limited Hans Merensky Holdings (Pty) Ltd Mondi Limited Komatiland Forests (Pty) Ltd

2018

2017

KAP Diversified Industrial (Pty) Ltd

Sappi Southern Africa Limited

Afrimat Limited

Mondi Limited

Mazor Group Limited

Hans Merensky Holdings (Pty) Ltd

Kaydav Group Limited

Komatiland Forests (Pty) Ltd

Esor Limited

2017 PG Bison Afrimat Limited Mazor Group Limited Trencon Construction (Pty) Ltd Kaydav Group Limited

6. CEMENT 2018

9. STEEL 2018 ArcelorMittal South Africa Limited Hulamin Operations (Pty) Ltd BSi Steel Limited Macsteel Service Centres SA (Pty) Ltd

2017 ArcelorMittal South Africa Limited

2017

2018 Imperial Holdings Limited Barloworld Limited The Bidvest Group Limited KAP Industrial Holdings Limited Argent Industrial Limited

2017 Barloworld Limited Imperial Holdings Limited The Bidvest Group Limited KAP Industrial Holdings Limited Argent Industrial Limited

3. ELECTRICAL EQUIPMENT 2018 ACTOM (Pty) Ltd Dartcom SA (Pty) Ltd Voltex (Pty) Ltd Consolidated Infrastructure Group Limited South Ocean Holdings Limited

2017 ACTOM (Pty) Ltd Consolidated Infrastructure Group Limited Power Technologies (Pty) Ltd CBi-electric: Low Voltage Voltex (Pty) Ltd

Hulamin Operations (Pty) Ltd

AfriSam (South Africa) (Pty) Ltd

BSi Steel Limited

Lafarge Industries South Africa (Pty) Ltd

Scaw Metals Group TOP500 10th Edition 119

CYCLICAL CONSUMER GOODS

4. ELECTRONIC PRODUCTS

7. ENGINEERING GROUPS

2018

Allied Technologies Limited

Aurecon South Africa (Pty) Ltd

Reunert Limited

Howden Africa Holdings Limited

1. AUTOMOBILES

Yekani Manufacturing (Pty) Ltd

Aecom South Africa (Pty) Ltd

Etion Digitise Limited

WSP Group Africa

2018

Ellies Holdings Limited

2017

2017 Aurecon South Africa (Pty) Ltd

Altron Group

Howden Africa Holdings Limited

Reunert Limited

Aecom South Africa (Pty) Ltd

Yekani Manufacturing

WSP Group Africa (Pty) Ltf

Siemens SA (Pty) Ltd Saab Grintek Technologies (Pty) Ltd

5. INDUSTRIAL PRODUCTS AND EQUIPMENT

Mercedes-Benz South Africa (Pty) Ltd Toyota South Africa Motors (Pty) Ltd Volkswagen SA Bidvest Automotive Kia Motors (Pty)Ltd

2017 Mercedes-Benz South Africa (Pty) Ltd

8. CONSULTING, ENGINEERING,

Bidvest McCarthy

MINING & INFRASTRUCTURE

Nissan South Africa (Pty) Ltd

2018 Bigen Africa Services (Pty) Ltd

Fiat Chrysler South Africa (Pty) Ltd Volkswagen South Africa (Pty) Ltd

2018

SMEC South Africa (Pty) Ltd

Barloworld Equipment

SRK Consulting SA (Pty) Ltd

2. COMMERCIAL VEHICLES

Invicta Holdings Limited

JG Afrika (Pty) Ltd

2018

enX Group Limited

Arup (Pty) Ltd

Volvo Trucks Southern Africa

Hudaco Trading (Pty) Ltd Winhold Limited

2017 Gibb (Pty) Ltd

Iveco South Africa (Pty) Ltd FAW Vehicle Manufacturers SA (Pty) Ltd Hino South Africa (Pty) Ltd

2017

Bigen Africa Services (Pty) Ltd

Barloworld Equipment

SMEC South Africa (Pty) Ltd

Invicta Holdings Limited

SRK Consulting SA (Pty) Ltd

2017

Hudaco Trading (Pty) Ltd

HHO Africa

Volvo Trucks Southern Africa Iveco South Africa (Pty) Ltd

Winhold Limited enX Group Limited

6. HEAVY MACHINERY

TATA Automobile Corporation SA (Pty) Ltd

9. MINING SERVICES 2018 AECI Limited

Hino South Africa (Pty) Ltd TATA Automobile Corporation SA (Pty) Ltd FAW Vehicle Manufacturers SA (Pty) Ltd

2018

Trollope Mining Services

Bell Equipment Company South Africa (Pty) Ltd

Murray & Roberts Cementation (Pty) Ltd

3. AUTOMOTIVE COMPONENTS

ELB Equipment Holdings (Pty) Ltd

Unicorn Capital Partners Limited

2018

Torre Industries Limited

Metso SA (Pty) Ltd

Metair Investments Limited

High Power Equipment Africa (Pty) Ltd Humulani Marketing (Pty) Ltd

2017 Murray & Roberts Cementation (Pty) Ltd

Faurecia Exhaust Systems SA (Pty) Ltd MAHLE Behr South Africa (Pty) Ltd Bosal Afrika (Pty) Ltd

2017

AEL Mining Services

Bell Equipment Company SA (Pty) Ltd

Komatsu Mining Corporation (Pty) Ltd

Torre Industries Limited

Trollope Mining Services

2017

Komatsu Southern Africa (Pty) Ltd

Petmin Limited

Metair Investments Limited

Feltex Automotive

ELB Group Limited

Bosal Afrika (Pty) Ltd

CSE & Northmec

Feltex Automotive

120 TOP500 10th Edition

RESULTS

Faurecia Exhaust Systems SA (Pty) Ltd MAHLE Behr South Africa (Pty) Ltd

4. HOUSEHOLD APPLIANCES

3. AGRICULTURE 2018 VKB Group Senwes Limited

2018

Oos Vrystaat Kaap Bedryf Bpk

Nu-World Industries (Pty) Ltd

GWK Limited

Defy Appliances (Pty) Ltd

NWK Limited

Whirlpool South Africa (Pty) Ltd Ellies Holdings Limited Home of Living Brands (Pty) Ltd

2017 Defy Appliances (Pty) Ltd Nu-World Industries (Pty) Ltd Whirlpool South Africa (Pty) Ltd Home of Living Brands (Pty) Ltd

NON-CYCLICAL CONSUMER GOODS 1. BEVERAGES â&#x20AC;&#x201C; BREWERIES 2018 The South African Breweries Limited Namibia Breweries Limited

2017 VKB Group Senwes Limited GWK Limited Oos Vrystaat Kaap Bedryf Bpk

2018 Oceana Group Limited Irvin & Johnson Limited Premier Fishing SA (Pty) Ltd

2017 Oceana Group Limited

Sea Harvest Corporation (Pty) Ltd

Halewood International SA (Pty) Ltd

2018 Parmalat SA (Pty) Ltd

2017

Premier Foods (Pty) Ltd

7. PACKAGING 2018 Mpact Limited Consol Glass (Pty) Ltd Bowler Metcalf (Pty) Ltd

2017 Mpact Limited Consol Glass (Pty) Ltd

5. DAIRY PRODUCTS

Orange River Wine Cellars Co-op Ltd

Rhodes Food Group (Pty) Ltd

Transpaco Limited

Namibia Breweries Limited

DGB (Pty) Ltd

AVI Limited

Amawandle Hake (Pty) Ltd

Stellenbosch Vineyards (Pty) Ltd

Pioneer Foods (Pty) Ltd

Sea Harvest Group Limited

Heineken South Africa (Pty) Ltd

Distell Group Limited

Tiger Brands Limited

Transpaco Limited

Irvin & Johnson Limited

2018

2017

4. FISHING

Halewood International SA (Pty) Ltd

2. DISTILLERS AND VINTNERS

Rhodes Food Group (Pty) Ltd

Nampak Limited

Premier Fishing SA (Pty) Ltd

Heineken South Africa (Pty) Ltd

Premier FMCG (Pty) Ltd

NWK Limited

Diageo South Africa (Pty) Ltd

2017

AVI Limited

Clover SA (Pty) Ltd Fair Cape Dairies (Pty) Ltd

2017 Clover SA (Pty) Ltd Parmalat SA (Pty) Ltd Fair Cape Dairies (Pty) Ltd

Bowler Metcalf (Pty) Ltd

8. CONSUMER ELECTRONICS 2018 Hisense SA Sales Holdings SA (Pty) Ltd LG Electronics SA (Pty) Ltd Samsung Electronics South Africa (Pty) Ltd Philips South Africa (Pty) Ltd

9. PERSONAL PRODUCTS 2018 Amka Products (Pty) Ltd HPC & B Colgate-Palmolive (Pty) Ltd Kimberly-Clark Southern Africa (Holdings) (Pty) Ltd Johnson & Johnson (Pty) Ltd

2017

Distell Group Limited

6. FOOD PROCESSING GROUPS

Orange River Wine Cellars Co-op Ltd

2018

Stellenbosch Vineyards (Pty) Ltd

Tiger Brands Limited

Johnson & Johnson (Pty) Ltd

DGB (Pty) Ltd

Pioneer Foods (Pty) Ltd

Colgate-Palmolive (Pty) Ltd

Amka Products (Pty) Ltd HPC & B (a division of Tiger Brands Ltd)

TOP500 10th Edition 121

PROFILE HONEYCOMB BEE RATINGS

HONEYCOMB BEE RATINGS C O MPA N Y D E S C R I P T I O N Honeycomb BEE Ratings is an independent, nationally-based verification agency which conducts professional and impartial verifications of all enterprises, across all sectors, country wide. We believe in the universal values of honesty, integrity, non-discrimination and reliability for each and every decision taken by Honeycomb relative to every BEE verification process and we will retain authority over all such decisions. Honeycomb is a proud leader in the B-BBEE verification space, having held

COMPANY INFORMATION Managing Director: Deirdre Mitchell

their SANAS accreditation for more than 10 years and being one of the first SANAS accredited agencies.

Sales Manager: Byron Mitchell Technical Director: Zunaid Vallee

This proves our ability to lead the market place through fair, unbiased processes. Honeycomb is a firm believer in equality for all and strives to ensure this is maintained at all times.

COMPANY STATISTICS Year Founded: 2009

Honeycomb BEE Ratings is a member of the Association of BEE Professionals

Employees: 18

(ABP). The ABP is an independent national membership organisation

Branches: Gauteng, Western Cape

established to lead the Broad-based Black Economic Empowerment (B-BBEE)

Trade Affiliations: SANAS accredited

verification Industry as it takes up a vital role in the transformation of the South

Financial Year-end: February

African economy.

Approximate market share: Top 5 rating agency, currently servicing six of the top 10 blue chip

Our vision is to promote the empowerment of people and businesses. We are

companies.

committed to fostering long-term relationships with all stakeholders.

CONTACT DETAILS Physical Address: 27 14th Avenue, Northmead, Benoni Telephone: 0118801630 Fax: 0865205064 Email: info@honeycomb-bee.co.za Website: www.honeycomb-bee.co.za Toll-free / call centre / customer care number 0861 HONEYCOMB

S E R VI C E S BEE Ratings On-Site Document Verification A Broad-Based rating is an in-depth process and an On-Site Verification of the evidence submitted for each one of the elements is required in order to achieve the maximum amount of points possible.The end result of this process is a B-BBEE Verification Certificate issued by Honeycomb that can then also be used by the measured entity when tendering for government business or for other procurement purposes. Pre-Rating Assessment A pre-rating assessment is conducted on all of the evidence provided, and is verified by Honeycomb through an On-Site Verification. The result of this exercise is a B-BBEE scorecard, indicating the points received for each element as well as the B-BBEE Contribution status.

122 TOP500 10th Edition

RESULTS

10. BEAUTY PRODUCTS

2. DIRECT RESPONSE

2017

2018

MARKETING

Truworths International Limited

Revlon South Africa (Pty) Ltd

2018

Annique Health and Beauty

HomeChoice (Pty) Ltd

Avroy Shlain (Pty) Ltd

Verimark Holdings Limited

L’Oréal South Africa Holdings (Pty) Ltd

Homemark (Pty) Ltd

Avon Justine South Africa (Pty) Ltd

2017 Avroy Shlain (Pty) Ltd Revlon South Africa (Pty) Ltd L’Oreal South Africa Holdings (Pty) Ltd Annique Health and Beauty (Pty) Ltd Avon Justine South Africa (Pty) Ltd

11. PHARMACEUTICALS 2018 Aspen Pharmacare Holdings Limited Adcock Ingram Limited Ascendis Health Limited Sanofi-Aventis South Africa (Pty) Ltd

2017 HomeChoice (Pty) Ltd Verimark Holdings Limited Homemark (Pty) Ltd

3. BEE VERIFICATION AGENCIES 2018 Honeycomb BEE Ratings (Pty) Ltd EmpowerLogic (Pty) Ltd

2017 Empowerdex (Pty) Ltd Honeycomb BEE Ratings (Pty) Ltd

2017 Aspen Pharmacare Holdings Limited

EmpowerLogic (Pty) Ltd

Adcock Ingram Limited

AQRate (Pty) Ltd

Ascendis Health Limited Litha Healthcare Group Limited

Mr Price Group Limited Rex Trueform Clothing Company Limited

6. FURNITURE RETAILERS 2018 Lewis Group Limited OK Furniture South Africa House & Home Furniture SA

2017 Lewis Group Limited OK Furniture South Africa House & Home Furniture SA

AQRate (Pty) Ltd

National Empowerment Rating Agency (Pty) Ltd

Novartis South Africa (Pty) Ltd

TFG Limited

4. DIVERSIFIED RETAILERS 2018

7. SPORT APPAREL 2018 Nike South Africa (Pty) Ltd HI-Tec Sports Distributors (Pty) Ltd Adidas SA (Pty) Ltd Puma Sports Distribution (Pty) Ltd New Balance SA (Pty) Ltd

2017 Puma Sports Distribution (Pty) Ltd Nike South Africa (Pty) Ltd

Shoprite Holdings Limited

Hi-Tec Sports Distributors (Pty) Ltd

TERTIARY

Woolworths Holdings Limited

New Balance SA (Pty) Ltd

CYCLICAL SERVICES

Pick n Pay Holdings Limited

8. GAMING AND LEISURE

Clicks Group Limited

2018

1. SHOPPING CENTRES 2018 Victoria & Alfred Waterfront Canal Walk Shopping Centre Sandton City Shopping Centre Eastgate Shopping Centre Menlyn Park Shopping Centre

2017

Massmart Holdings Limited

2017 Shoprite Holdings Limited Woolworths Holdings Limited Pick n Pay Holdings Massmart Holdings Limited Clicks Group Limited

Sun International Limited Tsogo Sun Group Phumelela Gaming & Leisure Limited Peermont Global (Pty) Ltd Gold Circle (Pty) Ltd

2017 Sun International Limited

5. RETAIL – SOFT GOODS

Canal Walk Shopping Centre

2018

Sandton City Shopping Centre

TFG Limited

Victoria & Alfred Waterfront

Truworths Limited

Eastgate Shopping Centre

Mr Price Group Limited

Menlyn Park Shopping Centre

Rex Trueform Group Limited

Tsogo Sun Group Phumelela Gaming & Leisure Limited Peermont Global (Pty) Ltd Gold Circle (Pty) Ltd

TOP500 10th Edition 123

9. HOTELS

2017

Grid Worldwide Branding & Design (Pty) Ltd

2018

MultiChoice South Africa (Pty) Ltd South African Broadcasting Corporation Limited (SABC)

Thirty Four Degrees South Marketing (Pty) Ltd The Switch Design Company SA (Pty) Ltd

eNCA (Pty) Ltd

2017

African Media Entertainment Limited

EXP SA

Primedia (Pty) Ltd

Grid Worldwide Branding & Design (Pty) Ltd

Tsogo Sun Hotels City Lodge Hotels Limited Peermont Hotels & Resorts Legacy Hotels and Resorts (Pty) Ltd

2017

The Brand Union (Pty) Ltd

Tsogo Sun Hotels

13. MEDIA GROUPS

City Lodge Hotels Limited

2018

Legacy Hotels and Resorts (Pty) Ltd Peermont Hotels & Resorts

10. TRAVEL AND TOURISM 2018

Naspers Limited

Gooderson Leisure Corporation Limited Club Travel SA (Pty) Ltd HRG Rennies Travel (Pty) Ltd

2017 Flight Centre SA (Pty) Ltd

17. ADVERTISING

Media 24 Holdings (Pty) Ltd

2018

Primedia (Pty) Ltd

Ogilvy South Africa

Kagiso Media (Pty) Ltd

FCB South Africa (Pty) Ltd TBWA South Africa (Pty) Ltd

2017 Naspers Limited Kagiso Tiso Holdings (Pty) Ltd Caxton & CTP Publishers & Printers Limited Primedia (Pty) Ltd

HRG Rennies Travel (Pty) Ltd

14. OUTDOOR ADVERTISING

Travel with Flair (Pty) Ltd

2018

Thompsons Corporate Travel

JCDecaux South Africa (Pty) Ltd Primedia Outdoor a Division of Primedia

11. RESTAURANT & PUBS HOLDING COMPANIES 2018 Famous Brands Limited Spur Corporation Limited Taste Holdings Limited

Outdoor Network Ltd Wideopen Platform (Pty) Ltd

15. MEDIA AGENCIES 2018 The MediaShop (Pty) Ltd

Wembley Group Holdings (Pty) Ltd

Omnicom Media Group (Pty) Ltd)

12.BROADCASTING

Initiative Media (Pty) Ltd

CONTRACTORS 2018

Associated Media Publishing (Pty) Ltd

2017 Ogilvy & Mather South Africa TBWA South Africa (Pty) Ltd King James Advertising Cape Town (Pty) Ltd FCB South Africa (Pty) Ltd Saatchi & Saatchi (Pty) Ltd

18. FOOD SERVICES 2018 Compass Group Southern Africa (Pty) Ltd Feedem Group (Pty) Ltd Air Chefs SOC Limited Bidfood (Pty) Ltd

2017 Bidfood (Pty) Ltd Compass Group Southern Africa (Pty) Ltd

2017

Air Chefs SOC Limited

eNCA (Pty) Ltd

Omnicom Media Group (Pty) Ltd)

South African Broadcasting Corporation Limited

Nota Bene South Africa

(SABC)

124 TOP500 10th Edition

Joe Public (Pty) Ltd

Feedem Group (Pty) Ltd

The MediaShop (Pty) Ltd

Primedia (Pty) Ltd

King James Advertising Cape Town (Pty) Ltd

MullenLowe South Africa (Pty) Ltd

MultiChoice South Africa (Pty) Ltd

African Media Entertainment Limited

Thirty Four Degrees South Marketing (Pty) Ltd

Caxton & CTP Publishers & Printers Limited

Flight Centre Travel Corporation (Pty) Ltd Cullinan Holdings Limited

The Switch Design Company SA (Pty) Ltd

16. BRANDING AND DESIGN AGENCIES

RoyalMnandi Food Service Solutions (Pty) Ltd

19. LEGAL SERVICES 2018 Bowmans Cliffe Dekker Hofmeyr Inc Adams & Adams Attorneys

2018

Werksmans Incorporated

Group Africa Marketing (Pty) Ltd

Webber Wentzel

RESULTS

2017

26. HYGIENE SERVICES

Bowmans

Kantar TNS

Cliffe Dekker Hofmeyr Inc

AC Nielsen Marketing and Media (Pty) Ltd

2018

Adams & Adams Attorneys

Plus 94 Research (Pty) Ltd

Werksmans Incorporated

Ipsos (Pty) Ltd

Webber Wentzel

Citizen Surveys (Pty) Ltd

20. EXHIBITION AND CONFERENCE FACILITIES

23. RECRUITMENT GROUPS

2018

Adcorp Holdings Limited

2018

Bidvest Steiner Sanitech Rentokil Initial (Pty) Ltd

2017 Bidvest Steiner Sanitech Rentokil Initial (Pty) Ltd

Johannesburg Expo Centre (JEC)

ADvTECH Limited

Cape Town International Convention Centre Company (Pty) Ltd

CSG Holdings Limited

Sandton Convention Centre

Primeserv Group Limited

Comair Limited

2017

Mango Airlines SOC Limited

Reed Exhibitions South Africa ICC Durban (Pty) Ltd

2017 Cape Town International Convention Centre The Ticketpro Dome Sandton Convention Centre ICC Durban (Pty) Ltd Gallagher Convention Centre (Pty) Ltd

21. BUSINESS PROCESS OUTSOURCING 2018 Innovation Group (Pty) Ltd Syntell (Pty) Ltd Aegis South Africa (Pty) Ltd Global Telesales (Pty) Ltd

Workforce Holdings Limited

Adcorp Holdings Limited ADvTECH Limited Workforce Holdings Limited CSG Holdings Limited

Global Telesales (Pty) Ltd

22. RESEARCH CONSULTANTS 2018

Comair Limited Mango Airlines SOC Limited

28. CAR HIRE

2018

EnviroServ Waste Management (Pty) Ltd Interwaste Holdings Limited

Rent a Car Division Barloworld South Africa (Pty) Ltd

The Waste Group (Pty) Ltd

Europcar South Africa

2017

Springs Car Wholesalers (Pty) Ltd

Enviroserv Waste Management (Pty) Ltd Interwaste Holdings Limited

25. CORPORATE SECURITY

Digicall Solutions (Pty) Ltd

2017

24. WASTE MANAGEMENT

2017

Aegis BPO Holdings South Africa (Pty) Ltd

SA Airlink (Pty) Ltd

The Waste Group (Pty) Ltd

Syntell (Pty) Ltd

2018

PrimeServ Group Limited

Digicall Solutions (Pty) Ltd

Innovation Group (Pty) Ltd

27. AIRLINES

SERVICES 2018

CMH Car Hire (Pty) Ltd Hertz Rent a Car, (a division of Unitrans Automotive (Pty) Ltd)

2017 Avis Rent a Car & Budget Rent a Car Europcar Southern Africa First Car Rental

Fidelity ADT Security Group (Pty) Ltd

Dollar Thrifty Car Rental

Bidvest Protea Coin Group (Pty) Ltd

Bidvest Car Rental (Pty) Ltd

G4S Secure Solutions SA (Pty) Ltd Excellerate Security Services (Pty) Ltd

29. FLEET MANAGEMENT AND

2017

VEHICLE TRACKING

Nielsen South Africa

Fidelity ADT Security Group (Pty) Ltd

2018

Kantar TNS South Africa

Bidvest Protea Coin Group (Pty) Ltd

Zeda Car Leasing (Pty) Ltd

Plus 94 Research (Pty) Ltd

G4S Secure Solutions SA (Pty) Ltd

MiX Telematics Limited

Citizen Surveys (Pty) Ltd

Excellerate Security Services (Pty) Ltd

FleetAfrica (Pty) Ltd

Ipsos (Pty) Ltd

Stallion Security (Pty) Ltd

Altech Netstar (Pty) Ltd

TOP500 10th Edition 125

2017

Super Group Holdings (Pty) Ltd

Avis Fleet Services

OneLogix Group Limited

FleetAfrica (Pty) Ltd

Value Logistics Limited

MiX Telematics Limited

Cargo Carriers Limited

Altech Netstar (Pty) Ltd

30. FREIGHT FORWARDING 2018 Hellmann Worldwide Logistics (Pty) Ltd Bidvest Panalpina Logistics Sebenza Forwarding & Shipping (Pty) Ltd Kintetsu World Express South Africa (Pty) Ltd Savino Del Bene SA (Pty) Ltd

2017 Bidvest Panalpina Logistics Hellmann Worldwide Logistics (Pty) Ltd Sebenza Forwarding & Shipping (Pty) Ltd Kintetsu World Express South Africa (Pty) Ltd Kuehne and Nagel (Pty) Ltd

31. COURIER SERVICES 2018 TNT Express Worldwide (South Africa) (Pty) Ltd DHL International (Pty) Ltd RAM Transport South Africa (Pty) Ltd Aramex South Africa (Pty) Ltd Skynet South Africa (Pty) Ltd

2017 DHL Express SkyNet South Africa (Pty) Ltd Dawn Wing (a division of DPD Laser Express Logistics (Pty) Ltd) Aramex South Africa (Pty) Ltd Globeflight Worldwide Express SA (Pty) Ltd

32. ROAD FREIGHT 2018 Super Group Holdings (Pty) Ltd Value Logistics Limited OneLogix Group Limited Cargo Carriers Limited Consumer Packaged Goods (Pty) Ltd

2017 Imperial Retail Logistics (Pty) Ltd

126 TOP500 10th Edition

33. SHIPPING 2018 Toll Global Forwarding (SA) (Pty) Ltd Grindrod Limited Mediterranean Shipping Company (Pty) Ltd “K” Line Shipping South Africa (Pty) Ltd

2017

3. HOSPITAL MANAGEMENT 2018 Netcare Limited Life Healthcare Group Holdings Limited Mediclinic Southern Africa Limited Melomed Hospital Holdings Limited

2017 Netcare Limited Life Healthcare Group Holdings Limited Mediclinic Southern Africa Limited Melomed Hospital Holdings Limited Clinix Health Group (Pty) Ltd

Toll Global Forwarding SA (Pty) Ltd Mediterranean Shipping Company (Pty) Ltd MOL South Africa (Pty) Ltd “K” Line Shipping South Africa (Pty) Ltd

NON-CYCLICAL SERVICES

4. FOOD RETAILERS 2018 Shoprite Holdings Limited Woolworths Holdings Limited Pick n Pay Stores Limited

1. MEDICAL AID SCHEMES

SPAR Group Limited

2018

2017

Discovery Heath Medical Scheme (DHMS)

Shoprite Holdings Limited

Bonitas Medical Fund

Woolworths Holdings Limited

Medshield Medical Aid

SPAR Group Limited

Bestmed Medical Scheme

Pick n Pay Stores Limited

Fedhealth Medical Scheme

2017 Discovery Health Medical Scheme (DHMS) Bonitas Medical Fund Bestmed Medical Scheme Fedhealth Medical Scheme Medihelp Medical Scheme

2. MEDICAL AID ADMINISTRATORS 2018 Discovery Health (Pty) Ltd Medscheme Holdings (Pty) Ltd MMI Health (Pty) Ltd Metropolitan Health Corporate (Pty) Ltd

5. TELECOMS (WIRELESS) 2018 Vodacom Group Limited MTN Group Limited Cell C (Pty) Ltd

2017 Vodacom Group Limited MTN Group Limited Cell C (Pty) Ltd

UTILITIES 1. WATER

Sechaba Medical Solutions

2018

2017

Johannesburg Water

Discovery Health (Pty) Ltd

Umgeni Water

Metropolitan Health (Pty) Ltd

Bloem Water

Medscheme Holdings (Pty) Ltd

Sedibeng Water

Sechaba Medical Solutions (Pty) Ltd

Rand Water

RESULTS

2017 Rand Water Johannesburg Water SOC Limited Umgeni Water Mhlathuze Water Sedibeng Water

FINANCIAL 1. BANKS 2018 Standard Bank of South Africa Limited ABSA Bank Limited FirstRand Limited Nedbank Group Limited Capitec Bank Limited

2017 FirstRand Limited Standard Bank of South Africa Limited Nedbank Group Limited Absa Bank Limited Capitec Bank Limited

2. SHORT-TERM INSURANCE 2018 Santam Limited Old Mutual Insure Limited The Hollard Insurance Company Ltd Rand Merchant Insurance Holdings Limited OUTsurance

2017 Santam Limited Mutual & Federal Insurance Company Limited AIG South Africa Limited Rand Merchant Insurance Holdings Limited OUTsurance

3. LIFE INSURANCE 2018 Liberty Group Limited Old Mutual Life Assurance Company South Africa Limited MMI Holdings Limited Sanlam Life Insurance Limited Discovery Life Limited

TOP500 10th Edition 127

2017 Liberty Group Limited Sanlam Limited Discovery Life Limited MMI Holdings Limited ClientÃ¨le Life Assurance Company Limited

4. INVESTMENT HOLDING COMPANIES 2018 Remgro Limited Hosken Consolidated Investments Limited African Equity Empowerment Investments Royal Bafokeng Holdings (Pty) Ltd Brimstone Investment Corporation Limited

2017 Remgro Limited Hosken Consolidated Investments Limited Royal Bafokeng Holdings (Pty) Ltd African Equity Empowerment Investments Limited Brimstone Investment Corporation Limited

5. INVESTMENT SERVICES 2018 JSE Limited Sasfin Holdings Limited PSG Konsult Limited Cadiz Holdings Limited Vunani Limited

2017 PSG Group Limited JSE Limited Sasfin Holdings Limited Cadiz Holdings Limited Purple Group Limited

Vukile Property Fund Limited Pareto Limited

2017 Growthpoint Properties Limited Redefine Properties Limited Vukile Property Fund Limited Pareto Limited Hyprop Investments Limited

7. AUCTION HOUSES 2018 Stephan Welz & Co. ClareMart Auctioneers (Pty) Ltd

2017 PWC Inc Deloitte & Touche (Pty) Ltd Grant Thornton PS Advisory (Pty) Ltd SizweNtsalubaGobodo Advisory Services (Pty) Ltd

10. SPECIALITY FINANCE 2018 Zeder Investments Limited Grand Parade Investments Limited Alexander Forbes Group Holdings Limited Transaction Capital Limited Deneb Investments Corporation Limited

The High Street Auction Co (Pty) Ltd

2017

Strauss & Co.

Zeder Investments Limited

Aucor Sandton (Pty) Ltd

Grand Parade Investments Limited

2017 Stephan Welz & Co. ClareMart Auctioneers (Pty) Ltd Strauss & Co. Aucor Sandton (Pty) Ltd

8. ASSET MANAGEMENT 2018 Old Mutual Investment Group (South Africa) (Pty) Ltd Coronation Fund Managers Stanlib Wealth Management Limited Investec Limited Allan Gray (Pty) Ltd

2017

Old Mutual Investment Group (South Africa) (Pty) Ltd Coronation Fund Managers Limited Investec Limited Stanlib Wealth Management Limited Allan Gray (Pty) Ltd

Transaction Capital Limited Deneb Investments Corporation Limited Trustco Group International (Pty) Ltd

INFORMATION TECHNOLOGY 1. COMPUTER HARDWARE 2018 Alviva Holdings Mustek Limited Dell Computer (Pty) Ltd Hewlett-Packard South Africa (Pty) Ltd IBM South Africa (Pty) Ltd

2017 Alviva Holdings Limited Mustek Limited Dell Computer (Pty) Ltd Sahara Computers (Pty) Ltd Hewlett-Packard South Africa (Pty) Ltd

2. IT COMPONENT

6. REAL ESTATE HOLDINGS AND

9. ACCOUNTING AND

DISTRIBUTION

DEVELOPMENT

CONSULTING

2018

Pinnacle Micro (Pty) Ltd

Growthpoint Properties Limited

PwC Inc.

Axiz (Pty) Ltd

Redefine Properties Limited

SNG-Grant Thornton

Rectron (Pty) Ltd

Fortress REIT Limited

Deloitte & Touche

Tarsus Distribution (Pty) Ltd

128 TOP500 10th Edition

RESULTS

2017

Pinnacle Micro (Pty) Ltd

Vox Telecommunications (Pty) Ltd

Tarsus Distribution (Pty) Ltd

Jasco Electronics Holdings Limited

AxizWorkgroup (Pty) Ltd

Huge Telecom (Pty) Ltd

Rectron (Pty) Ltd

TeleMaster Holdings Limited

3. TOTAL OFFICE PROVIDERS

6. BUSINESS SOFTWARE

2018

SOLUTIONS

Bytes Document Solutions (Pty) Ltd Kyocera Document Solutions South Africa (Pty) Ltd Nashua Limited Samsung NAC Ricoh South Africa (Pty) Ltd

2017

2018 Microsoft SA (Pty) Ltd Sage South Africa (Pty) Ltd T-Systems SA (Pty) Ltd (TSSA) SAS Institute (Pty) Ltd

2017

Nashua Limited

Microsoft SA (Pty) Ltd

Kyocera Document Solutions South Africa (Pty) Ltd

T-Systems SA (Pty) Ltd SAS Institute (Pty) Ltd

Bytes Document Solutions (Pty) Ltd Samsung NAC Ricoh South Africa (Pty) Ltd

4. INFORMATION TECHNOLOGY GROUPS

8. SOC SERVICES 2018 Eskom Holdings Limited Telkom SA SOC Limited Transnet SOC Limited

2018

Airports Company South Africa

EOH Holdings Limited

Sentech Limited

BCX (Pty) Ltd Alviva Holdings Limited Altron TMT SA Group (Pty) Ltd

2017 Transnet SOC Limited

Datatec Limited

Telkom SA SOC Limited

2017 EOH Holdings Limited

Air Traffic and Navigation Services Company Limited

Altron TMT SA Group (Pty) Ltd

Sentech Limited

Airports Company South Africa

Dimension Data (Pty) Ltd Alviva Holdings Limited Datatec Limited

5. TELECOMMUNICATIONS SOLUTIONS

2017 University of South Africa (UNISA) University of Stellenbosch University of Cape Town (UCT) University of KwaZulu-Natal University of the Witwatersrand

2. BUSINESS SCHOOLS 2018 Gordon Institute of Business Science (GIBS) Graduate School of Business – University of Cape Town (GSB) Unisa Graduate School of Business Leadership (SBL) Wits Business School – University of the Witwatersrand University of Stellenbosch Business School (USB)

EDUCATION

2017

1. UNIVERSITIES

Graduate School of Business – University of Cape Town (GSB)

2018 University of South Africa (Unisa)

2018

University of Cape Town (UCT)

Jasco Electronics Holdings Limited

University of Witwatersrand

Vox Telecommunications (Pty) Ltd

University of Stellenbosch

Huge Telecom (Pty) Ltd

North-West University

Gordon Institute of Business Science (GIBS)

Wits Business School – University of the Witwatersrand UNISA Graduate School of Business Leadership (SBL) University of Stellenbosch Business School (USB)

TeleMasters Holdings Limited Westcon Comztek (Pty) Ltd

TOP500 10th Edition 129

AZ LISTING

A–Z LISTINGS

S O U T H A F R I C A’ S T O P 5 0 0 C O M PA N I E S

For further information regarding the companies that appear in this listing, please contact Sandra Bock at Topco Media - Tel: 0860009590 email: sandra.bock@topco.co.za

A (+27 11) 350 4000

(+27 11) 820 5111

(+27 12) 432 6000

(+27 11) 635 0000

(+27 11) 244 5300

(+27 21) 442 6200

(+27 11) 676 8000

(+27 11) 806 8700

(+27 11) 606 0000

(+27 12) 421 3500

Aegis South Africa (Pty) Ltd Business Process Outsourcing

(+27 11) 461 9000

African Equity Empowerment Investments Investment Holding Companies

(+27 21) 427 1400

African Media Entertainment Limited Broadcasting Contractors

(+27 10) 590 4554

(+27 11) 490 0400

African Rainbow Minerals Limited Diversified Mining

(+27 11) 779 1300

(+27 21) 917 8840

Building & Construction Materials

(+27 21) 917 8840

Cement

(+27 11) 670 5500

AfriSam (South Africa) (Pty) Ltd

(+27 11) 645 3600

Information Technology Groups

(+27 11) 237 7031

Computer Hardware

Fishing

(+27 11) 373 6111

Anglo American South Africa Limited Diversified Mining

Coal

Gold

(+27 11) 638 9111

Courier Services

(+27 11) 638 9111

(+27 11) 978 1881

Air Liquide (Pty) Ltd (+27 87) 288 1100

Diversified Industrials

Associated Media Publishing (Pty) Ltd Media Agencies

(+27 21) 464 6200

Assore Limited Metals & Minerals

(+27 11) 770 6800

Assore Limited Diversified Mining

(+27 11) 770 6800

Aucor Sandton (Pty) Ltd Auction Houses

(+27 11) 237 4444

Aurecon South Africa (Pty) Ltd Engineering Groups

(+27 12) 427 2000

Aveng Africa Limited Construction Groups

(+27 11) 779 2800

AVI Limited Food Processing

(+27 11) 502 1300

Beauty Products

(+27 10) 205 5000

Beauty Products

(+27 86) 011 4182

IT Component Distribution

(+27 11) 237 7000

B Barloworld Equipment

(+27 11) 637 6000

(+27 11) 445 1000

Basil Read Holdings Limited Construction Groups

(+27 11) 418 6300

BCX (Pty) Ltd Information Technology Groups

+27 21) 914 9451

(+27 16) 889 9111

(+27 35) 907 9431

Bestmed Medical Scheme Medical Aid Schemes

(+27 86) 000 2378

Bidfood (Pty) Ltd Food Services

(+27 31) 566 2059

Arup (Pty) Ltd Consulting, Engineering, Mining & Infrastructure (+27 11) 218 7600

(+27 11) 266 5111

Bell Equipment Company South Africa (Pty) Ltd Heavy Machinery

(+27 21) 526 8600

(+27 11) 301 4000

Barloworld Limited Diversified Industrials

ArcelorMittal South Africa Limited Steel

(+27 11) 239 6200

Industrial Products & Equipment

Annique Health and Beauty (+27 12) 345 9800 Beauty Products BEE Verification Agencies (

Pharmaceuticals

Axiz (Pty) Ltd (+27 12) 674 0400

Anglo American Platinum Limited Platinum

Aspen Pharmacare Holdings Limited

Avroy Shlain (Pty) Ltd (+27 21) 410 1400

Amka Products (Pty) Ltd Personal Products

(+27 11) 036 9400

Avon Justine South Africa (Pty) Ltd (+27 11) 237 7000

Argent Industrial Limited

Air Chefs SOC Limited

Gas

Information Technology Groups

Aramex South Africa (Pty) Ltd

Afrimat Limited

Food Services

Fleet Management & Vehicle Tracking (+27 11) 207 5000

AQRate (Pty) Ltd

Afrimat Limited Cement

(+27 11) 645 3600

AngloGold Ashanti Limited

African Oxygen Limited Speciality Chemicals

Electronic Products

Anglo Operations Limited

African Oxygen Limited Gas

(+27 21) 415 2301

Amawandle Hake (Pty) Ltd

Aecom South Africa (Pty) Ltd Engineering Groups

Asset Management

Alviva Holdings Limited

AECI Limited Mining Services

(+27 11) 253 9567

Alviva Holdings Limited

AECI Limited Speciality Chemicals

Diamond Mining

Altron TMT SA Group (Pty) Ltd

ADvTECH Limited Recruitment Groups

(+27 11) 269 0024

Altech Netstar (Pty) Ltd

Adidas SA (Pty) Ltd Sports Apparel

Specialised Finance

Allied Technologies Limited

Adcorp Holdings Limited Recruitment Groups

(+27 11) 723 1400

Allan Gray (Pty) Ltd

Adcock Ingram Limited Pharmaceuticals

SOC Services

Alexkor (SOC) Limited

Adams & Adams Attorneys Legal Services

Pharmaceuticals

(+27 11) 977 6459

Alexander Forbes Group Holdings Limited

ACTOM (Pty) Ltd Electrical Equipment

Ascendis Health Limited

Gas

Airports Company South Africa

Absa Bank Limited Banks

Air Products South Africa (Pty) Ltd

(+27 11) 553 9600

Bidvest Automotive Automobiles

(+27 11) 772 8700

Bidvest Panalpina Logistics Freight Forwarding

(+27 11) 570 6000

TOP500 10th Edition 131

Aâ&#x20AC;&#x201C;Z LISTINGS

Bidvest Protea Coin Group (Pty) Ltd

Clover SA (Pty) Ltd

Corporate Security Services

Dairy Products

(+27 12) 665 8000

Bidvest Steiner Hygiene Services

(+27 11) 923 9490

Bigen Africa Services (Pty) Ltd Consulting, Engineering, Mining & Infrastructure (+27 12) 842 8700 (+27 51) 403 0800

(+27 11) 671 4000

Bosal Afrika (Pty) Ltd Automotive Components

(+27 21) 704 2223

Bowmans Legal Services

(+27 11) 669 9000

(+27 11) 488 5111

Brimstone Investment Corporation Limited Investment Holding Companies

(+27 21) 683 1444

(+27 11) 861 7600

Bytes Document Solutions (Pty) Ltd Total Office Providers

(+27 11) 928 9111

(+27 21) 657 8300

Canal Walk Shopping Centre (+27 21) 529 9600

Cape Town International Convention Centre Company (Pty) Ltd Exhibition & Conference Facilities

(+27 21) 410 5000

Capitec Bank Limited Banks

(+27 21) 809 5900

Cargo Carriers Limited Road Freight

(+27 11) 485 8700

Cashbuild South Africa (Pty) Ltd Builders Merchants

(+27 11) 248 1500

Caxton & CTP Publishers & Printers Limited Media Groups

(+27 11) 230 7000

Cell C (Pty) Ltd Telecommunications (Wireless)

(+27 84) 174 4227

Consolidated Infrastructure Group Limited Electrical Equipment

Road Freight

Distillers & Vintners

Builders Merchants

Asset Management

(+27 21) 680 2000

CSG Holdings Limited Recruitment Groups

(+27 12) 362 9778

Gold

(+27 11) 770 7511

Easigas (Pty) Ltd

Datatec Limited Information Technology Groups

(+27 11) 233 1000

ELB Equipment Holdings (Pty) Ltd Ellies Holdings Limited

(+27 21) 903 3131

Dell Computer (Pty) Ltd (+27 80) 016 7000

Deloitte & Touche (+27 11) 806 5000

Deneb Investments Corporation Limited

Aerospace & Defence

(+27 21) 447 4484

Aerospace & Defence

(+27 21) 486 1400

Ellies Holdings Limited

Distillers & Vintners

Courier Services

(+27 21) 425 8822

Clicks Group Limited Cliffe Dekker Hofmeyr Inc.

Beverages â&#x20AC;&#x201C; Breweries

Business Process Outsourcing

Broadcasting Contractors

(+27 11) 537 9300

Retail & Commercial Fuels

(+27 21) 403 4911

Waste Management

(+27 11) 456 5660

enX Group Limited Industrial Products & Equipment

(+27 10) 020 2112

EOH Holdings Limited Information Technology Groups

(+27 11) 607 8100

Eskom Holdings Limited SOC Services

(+27 11) 800 8111

Esor Limited Building & Construction Materials

(+27 11) 776 8700

(+27 21) 851 2911

Europcar SA

(+27 11) 653 1000

Excellerate Security Services (Pty) Ltd

(+27 11) 921 3600

Exxaro Resources Limited

Electronic Products

Car Hire

Corporate Security Services

Diversified Mining (+27 21) 442 7100

(+27 10) 211 5000

(+27 12) 749 1800

(+27 11) 479 4000

(+27 31) 573 7600

(+27 12) 307 5000

Exxarro Coal Coal

Digicall Solutions (Pty) Ltd (+27 11) 562 1000

(+27 86) 111 4003

Etion Digitise Limited

Diageo South Africa (Pty) Ltd (+27 21) 460 1911

(+27 11) 490 3800

(+27 12) 620 9111

DGB (Pty) Ltd (+27 11) 557 2600

(+27 11) 490 3800

EnviroServ Waste Management (Pty) Ltd (+27 31) 460 9711

Dekro Paints (Pty) Ltd

Specialised Finance

(+27 11) 306 0700

Engen Petroleum Limited

Defy Appliances (Pty) Ltd

Accounting & Consulting

(+27 11) 479 6000

eNCA (Pty) Ltd (+27 12) 345 7530

Computer Hardware

(+27 11) 389 7700

Eastgate Shopping Centre

BEE Verification Agencies

Electrical Equipment

Paint Manufacturers

(+27 11) 470 2600

EmpowerLogic (Pty) Ltd

Dartcom SA (Pty) Ltd

Household Appliances

(+27 11) 323 0450

Electronic Products

Cullinan Holdings Limited Travel & Tourism

(+27 21) 809 7000

DRDGOLD Limited

Shopping Centres

Auction Houses

132 TOP500 10th Edition

(+27 11) 842 3000

Coronation Fund Managers Limited

DHL International (Pty) Ltd

Legal Services

(+27 11) 280 4040

Consumer Packaged Goods (Pty) Ltd

ClareMart Auctioneers (Pty) Ltd

Diversified Retailers

(+27 11) 874 0000

Denel SOC Limited

City Lodge Hotels Limited Hotels

(+27 11) 209 2400

Consol Glass (Pty) Ltd Packaging

(+27 11) 529 2888

Distribution and Warehousing Network Limited (+27 11) 921 0111

Denel Land Systems

Citizen Surveys Research Consultants

Food Services

(+27 21) 527 1111

Distell Group Limited (+27 86) 011 4146

Cadiz Holdings Limited

Shopping Centres

Airlines

Life Insurance

Household Appliances

C Investment Services

(+27 31) 335 8400

Heavy Machinery

BSI Steel Limited Steel

Personal Products

Medical Aid Schemes

Gas

BP Southern Africa (Pty) Ltd Retail & Commercial Fuels

Car Hire

(+27 11) 529 2888

Discovery Life Limited

CMH Car Hire (Pty) Ltd

Compass Group Southern Africa (Pty) Ltd (+27 12) 391 1000

Bowler Metcalf (Pty) Ltd Packaging

(+27 21) 427 1900

Comair Limited

Bonitas Medical Fund Medical Aid Schemes

Travel & Tourism

Medical Aid Administrators

Discovery Heath Medical Scheme (DHMS)

Club Travel SA (Pty) Ltd

Colgate-Palmolive (Pty) Ltd

Bloem Water Water

Discovery Health (Pty) Ltd (+27 11) 471 1400

(+27 12) 307 5000

FirstRand Limited Banks

Fair Cape Dairies (Pty) Ltd Dairy Products

(+27 21) 557 7600

Famous Brands Limited Restaurant & Pub Holding Companies (+27 11) 315 3000

Faurecia Exhaust Systems SA (Pty) Ltd Automotive Components

(+27 41) 451 0936

Gooderson Leisure Corporation Limited (+27 11) 282 1808

Travel & Tourism

FleetAfrica (Pty) Ltd Fleet Management & Vehicle Tracking (+27 11) 523 4300

Gordon Institute of Business Science (GIBS)

Flight Centre Travel Corporation (Pty) Ltd

Graduate School of Business University of Cape Town (GSB)

Travel & Tourism

(+27 11) 778 1700

Business Schools

Fortress REIT Limited Real Estate Holdings & Development (+27 11) 282 2800

Commercial Vehicles

(+27 87) 700 2810

FCB South Africa (Pty) Ltd Advertising

Medical Aid Schemes

G4S Secure Solutions SA (Pty) Ltd

(+27 86) 000 2153

Glencore Coal SA

Feedem Group (Pty) Ltd Food Services

(+27 11) 439 2300

Feltex Automotive Automotive Components

(+27 31) 460 4200

Fidelity ADT Security Group (Pty) Ltd Corporate Security Services

134 TOP500 10th Edition

Branding & Design Agencies

(+27 11) 566 6000

Fedhealth Medical Scheme

(+27 11) 763 9000

Coal

(+27 12) 431 3700

Grindrod Limited Shipping

(+27 31) 304 1451

Branding & Design Agencies

(+27 11) 549 5340

Construction Groups

(+27 10) 060 1555

Growthpoint Properties Limited (+27 31) 314 1500

Gold Fields Limited Gold

(+27 11) 502 4600

Group Five Limited (+27 21) 415 3550

Gold Circle (Pty) Ltd Gaming & Leisure

(+27 21) 421 7771

Group Africa Marketing (Pty) Ltd (+27 11)Â 772 0600

Global Telesales (Pty) Ltd Business Process Outsourcing

(+27 21) 406 1922

Grid Worldwide Branding & Design (Pty) Ltd

G Corporate Security Services

(+27 11) 771 4000

Grand Parade Investments Limited Specialised Finance

FAW Vehicle Manufacturers SA (Pty) Ltd

(+27 31) 337 4222

Real Estate Holdings & Development (+27 11) 944 6000

GWK Limited (+27 11) 562 9700

Agriculture

(+27 53) 298 8200

A–Z LISTINGS

ICC Durban (Pty) Ltd Exhibition & Conference Facilities

Halewood International SA (Pty) Ltd Beverages – Breweries

(+27 11) 746 4200

Hans Merensky Holdings (Pty) Ltd Forestry

(+27 11) 381 5750

Harmony Gold Mining Company Limited Gold

(+27 11) 411 2000

Heineken South Africa (Pty) Ltd Beverages – Breweries

(+27 10) 226 5000

Hellmann Worldwide Logistics (Pty) Ltd Freight Forwarding

(+27 11) 928 7000

Hertz Rent a Car, (a division of Unitrans Automotive (Pty) Ltd) car Hire

(+27 21) 935 4800

Hewlett-Packard South Africa (Pty) Ltd Computer Hardware

(+27 11) 069 5400

High Power Equipment Africa (Pty) Ltd Heavy Machinery

(+27 11) 397 4670

(+27 11) 809 9111

Hisense SA Sales Holdings SA (Pty) Ltd Consumer Electronics

(+27 21) 832 2999

HI-TEC Sports Distributors (Pty) Ltd Sports Apparel

(+27 21) 506 6900

Home of Living Brands (Pty) Ltd Household Appliances

(+27 11) 267 3300

HomeChoice (Pty) Ltd Direct Response Marketing

(+27 21) 680 1000

Homemark (Pty) Ltd Direct Response Marketing

(+27 11) 430 6005

Honeycomb BEE Ratings (Pty) Ltd BEE Verification Agencies

(+27 11) 880 1630

Hosken Consolidated Investments Limited Investment Holding Companies

(+27 21) 481 7560

House & Home Furniture SA Furniture Retailers

(+27 11) 456 7000

Howden Africa Holdings Limited Engineering Groups

(+27 11) 240-4000

HPC & B Personal Products

(+27 11) 840 4000

HRG Rennies Travel (Pty) Ltd Travel & Tourism

(+27 11) 407 2400

Hudaco Trading (Pty) Ltd Industrial Products & Equipment

ICI Dulux (Pty) Ltd Paint Manufacturers

(+27 11) 657 5000

(+27 11) 603 6000

Hulamin Operations (Pty) Ltd Steel

(+27 33) 395 6911

Kaydav Group Limited Building & Construction Materials

(+27 11) 731 9000

Imperial Holdings Limited Diversified Industrials

(+27 11) 372 6500

Initiative Media (Pty) Ltd Media Agencies

(+27 11) 780 6200

(+27 11) 790 5200

Interwaste Holdings Limited Waste Management

Research Consultants

Heavy Machinery

(+27 11) 922 2000

I Computer Hardware

(+27 11) 456 5700

King James Advertising Cape Town (Pty) Ltd (+27 21) 469 1500

Freight Forwarding

(+27 11) 573 5700

Komatiland Forests (Pty) Ltd (+27 21) 929 4780

Forestry

(+27 86) 172 3265

Kumba Iron Ore Limited (+27 11) 709 7800

(+27 21) 440 7800

Metals & Minerals

(+27 12) 683 7000

Kyocera Document Solutions South Africa (Pty) Ltd Total Office Providers

(+27 11) 540 2600

Italtile Limited Builders Merchants

(+27 11) 510 9050

Iveco South Africa (Pty) Ltd Commercial Vehicles

(+27 11) 205 3990

J (+27 11) 266 1500

(+27 11) 514 1400

JG Afrika (Pty) Ltd Consulting, Engineering, Mining & Infrastructure (+27 11) 807 0660

Joe Public (Pty) Ltd

Advertising

(+27 10) 591 7770

Johannesburg Expo Centre (JEC) Exhibition & Conference Facilities

(+27 11) 494 1920

Johannesburg Water Water

(+27 11) 688 1400

Johnson & Johnson (Pty) Ltd Personal Products

(+27 11) 657 0000

Hotels

JCDecaux South Africa (Pty) Ltd Outdoor Advertising

Lafarge Industries South Africa (Pty) Ltd Legacy Hotels and Resorts (Pty) Ltd

Jasco Electronics Holdings Limited Telecommunications Solutions

L Cement

(+27 21) 710 4111

(+27 11) 806 6800

Lewis Group Limited Furniture Retailers

(+27 21) 460 4400

LG Electronics SA (Pty) Ltd Consumer Electronics

(+27 11) 323 8000

Liberty Group Limited Life Insurance

(+27 11) 408 3911

Life Healthcare Group Holdings Limited Hospital Management

(+27 11) 219 9000

Lonmin Plc Ltd Platinum

(+27 14) 571 3354

L’Oréal South Africa Holdings (Pty) Ltd Beauty Products

(+27 11) 286 0700

Luxor Paints (Pty) Ltd Paint Manufacturers

(+27 11) 397 6622

JSE Limited Investment Services

(+27 11) 520 7000

M MacSteel Service Centres SA (Pty) Ltd Steel

Kagiso Media (Pty) Ltd (+27 11) 034 9200

(+27 11) 871 0000

MAHLE Behr South Africa (Pty) Ltd Automotive Components

(+27 31) 719 7600

Kansai Plascon Africa (Pty) Ltd

Mango Airlines SOC Limited

Paint Manufacturers

Airlines

(+27 11) 951 4500

Kantar TNS South Africa Research Consultants

IBM South Africa (Pty) Ltd

Kimberly-Clark Southern Africa (Holdings) (Pty) Ltd

Kintetsu World Express South Africa (Pty) Ltd (+27 21) 416 2000

Irvin & Johnson Limited Fishing

(+27 11) 457 0200

Advertising

Invicta Holdings Limited Industrial Products & Equipment

Automobiles

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TOP500 10th Edition 135

Improve Improve Improve Improve your your your your fleet fleet fleet fleet efficiency efficiency efficiency efficiency Improve fleet efficiency with dynamic Ctrack Solutions. with withwith with dynamic dynamic dynamic dynamic Ctrack Ctrack Ctrack Ctrack Solutions. Solutions. Solutions. Solutions.

Iris Camera Solution Iris Iris Camera Camera Iris IrisSolution Camera Camera Solution Solution Solution Front-Back-Side Facing Front-Back-Side Front-Back-Side Front-Back-Side Front-Back-Side Facing Facing Facing Facing Camera Options Camera Camera Options Camera Options CameraOptions Options

Temperature Temperature Temperature Temperature Temperature Monitoring Monitoring Monitoring Monitoring Monitoring

Remote Door Unlocking Remote Remote Door Remote Remote Door Unlocking Unlocking Door DoorUnlocking Unlocking Door Open/Close Sensor Door Door Open/Close Open/Close Door DoorOpen/Close Open/Close Sensor Sensor Sensor Sensor

Driver Display Unit Driver Driver Display Display Driver Driver Unit Display Display Unit Unit Unit • Job Dispatch •Dispatch Navigation • Job • Job Dispatch •• Job JobDispatch Dispatch • Messaging • Navigation • Navigation •• Navigation Navigation • DBI••Display • Messaging • Messaging Messaging Messaging

Driver Identification & Driving Behavior Driver Driver Identification Identification Driver DriverIdentification Identification Monitoring

& Driving & Driving && Behavior Driving Driving Behavior Behavior Behavior Monitoring Monitoring Monitoring Monitoring

Trailer Tracking

Trailer Trailer Trailer Trailer Tracking Tracking Tracking Tracking

Engine Engine Performance Engine Performance EnginePerformance Performance Monitoring Monitoring Monitoring Monitoring (CAN) (CAN) (CAN) (CAN)

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Fuel Fuel level level Fuel Fuel & & level level&& Consumption Consumption Consumption Consumption Monitoring Monitoring Monitoring Monitoring

Fleet Telematics is more than just engine data with a dot on the screen. Collect, view and analyse your fleet data with powerful and is intelligent Ctrack analytics. With Ctrack’s 30 Fleet Fleet Telematics Fleet Telematics Fleet Telematics Telematics ismore more isisthan more more than just just than than engine engine just just engine engine data data with with data data a adot with with dot on aon ayears dot dot on on of experience, let us help you shape your data for insightful the thescreen. screen. the the screen. screen. Collect, Collect, Collect, Collect, view viewand and view view analyse analyse and and analyse analyse your yourfleet fleet your your data data fleet fleet with with data data with with decision-making save cost Ctrack and increase fleet efficiencies. powerful powerful powerful powerful and andintelligent intelligent and andto intelligent intelligent Ctrack Ctrack analytics. Ctrack analytics. analytics. analytics. With With Ctrack’s Ctrack’s With With Ctrack’s Ctrack’s 3030years years 30 30 years years

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Superior Vehicle Tracking | Stolen Vehicle Response | 24/7 Bureau Service Center | Fleet Management Solutions

Our suit • T • A • M • S • A • M • S • G • D • S • S f

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Superior Superior Vehicle Superior Superior Vehicle Tracking Vehicle Tracking Vehicle|Tracking Tracking Stolen | Stolen Vehicle ||Vehicle Stolen Stolen Response Vehicle Response VehicleResponse Response | 24/7 | 24/7 Bureau Bureau || 24/7 24/7 Service Service Bureau Bureau Center Service Center Service | Fleet Center |Center Fleet Management Management || Fleet FleetManagement Management Solutions Solutions Solutions Solutions

Always Always Always Always Visible Visible Visible Visible

2015 2016 2017 2015 2016 2016 2017 2017 2015

2018 2018 2018

Ctrack, Ctrack, Ctrack, a Software aa Software Software as a Service as as aa Service Service (SaaS) solution (SaaS) (SaaS) solution solution ACCREDITATION ACCREDITATION ACCREDITATION INDUSTRY INDUSTRY INDUSTRY PARTNERSHIPS PARTNERSHIPS PARTNERSHIPS offered offered offered by Inseego by by Inseego Inseego Group, Group, is Group, a global isis aa supplier global global supplier supplier of Through-out of of Through-out Through-out the years, the the Ctrack years, years,has Ctrack Ctrack received has hasreceived received quality quality quality NationalNational National Small Business Small SmallBusiness Business Chamber Chamber Chamber Ctrack, a Software as a Service (SaaS) solution ACCREDITATION INDUSTRY PARTNERSHIPS assurance assurance assurance accreditation accreditation accreditation for various for forhas various markets; various markets; markets; National The TheSmall National National Small Business Small Small Business Business Chamber Chamber Chamber (NSBC), (NSBC), estab(NSBC), estabestabvehicle vehicle vehicle tracking, tracking, tracking, insurance insurance telematics, and supplier fleet and and fleet fleet offered by Inseegoinsurance Group, is telematics, atelematics, global of Through-out the years, Ctrack received quality TheNational Business Chamber management management management solutions. solutions. solutions. We provide We We provide provide tailor-made tailor-made tailor-made E-mark: E-mark: E-mark: European European European Automotive Automotive Automotive E-mark E-mark E-mark lished in lished lished 2007, in is in a 2007, 2007, dynamic is is a a dynamic dynamic and fast-growing and and fast-growing fast-growing non-profit non-profit non-profit vehicle tracking, insurance telematics, and fleet assurance accreditation for various markets; The National Small Business Chamber (NSBC), estabsolutions solutions solutions for our customers, for forour our customers, customers, and we and and we we forcater cater business for forbusiness business E-mark: Certification Certification Certification organisation organisation thatis is committed that thatisiscommitted committed to the success to tothe the success of success Smallof ofSmall Small management solutions. Wecater provide tailor-made European Automotive E-mark lishedorganisation in 2007, a dynamic and fast-growing non-profit and industrial and and industrial industrial requirements. requirements. Ourand technology Our Ourcater technology technology and TCA: and TCA: TCA: Transport Transport Transport Certification Certification Certification Australia Australia Australia Business Business Business in South in in Africa. South South Ctrack’s Africa. Africa.Ctrack’s solution Ctrack’s solution solution underpins underpins the the the solutions for ourrequirements. customers, we forand business Certification organisation that is committed to the success ofunderpins Small FCC: TCA: FCC: FCC: U.S. Federal U.S. U.S.Federal Communications Federal Communications Communications Commission Commission Commission SMB market SMB SMB market market requirement, requirement, of providing of ofproviding providing a low-cost aalow-cost low-cost fleet fleet fleet electronic electronic electronic research research division division division designsdesigns designs and technology develops and and develops develops andresearch industrial requirements. Our and Transport Certification Australia Business inrequirement, South Africa. Ctrack’s solution underpins the a wide range aaelectronic wide wideofrange range asset of of management asset asset management management and monitoring and and monitoring monitoring VESA:FCC: VESA: VESA: Motor Vehicle Motor Motor Vehicle Security Vehicle Security Security Association Association Association management management solution solution solution for these for for entrepreneurs. these theseentrepreneurs. research division designs and develops U.S. Federal Communications Commission management SMB market requirement, of providing aentrepreneurs. low-cost fleet systemssystems systems using using satellite GPS GPS satellite satellite positioning, positioning, positioning, GSM cellular GSM GSM cellular cellular VESA:of South of ofAfrica South South Africa Africa ausing wide GPS range of asset management and monitoring Motor Vehicle Security Association management solution for these entrepreneurs. ABS: ABS: ABS: Accreditation Accreditation Accreditation Bureau Bureau for Bureaufor for The Road The The Freight Road RoadAssociation Freight FreightAssociation Association communication, communication, communication, otherGPSadvanced other other advanced advanced communication, communication, communication, systems using satellite positioning, GSM cellular of South Africa communication, other advanced communication, ABS: Security Accreditation Bureau for The Road Freight Association Security Security and Safety and and Safety Safety The Road The The Freight Road Road Freight Association Freight Association Association (RFA) represents (RFA) (RFA) represents represents most most most and sensory and and sensory sensory technologies. technologies. technologies. and sensory technologies. Safety The Road Freight Association (RFA) represents most SAIA: SAIA: SAIA: SouthSecurity African South Southand African Insurance African Insurance Insurance Association Association Association transport transport transport operators operators operators in the South in inthe the African South South African road African freight road roadfreight freight South African Insurance Association transport in the South Africanprovision road freight Our operations Our Our operations operations under the under under Ctrack the thebrand, Ctrack Ctrack span brand, brand, over span span over over SAIA: industry. industry. industry. Theoperators association The Theassociation association makes provision makes makes provision for various for forvarious various Ourcountries operations the Ctrack brand, over industry. The association provision for the various ACCOLADES ACCOLADES ACCOLADES AND AWARDS AND ANDAWARDS AWARDS categories categories categories of members of ofmembers members andmakes facilitates and and facilitates facilitates the state the of state the stateof ofthe the 55 countries 55 55 countries on six continents on onunder six six continents continents with 500 with with employees 500 500span employees employees 55 countries on six continents 500To employees categories ofupkeep members and facilitates theinfrastructure, state ofroad the road ACCOLADES AND and overand and 1 Million over over1 Million 1 Million Ctrack systems Ctrack Ctrack systems systems sold.with Tosold. sold. further To exfurther furtherOn exex-the road On Onthe the to road realising roadto to realising realising ourAWARDS vision our ourofvision vision beingof ofan being being inno-an aninnoinnoindustry, industry, industry, rates, rates, rates,upkeep of upkeep the road of ofthe the infrastructure, road road infrastructure, road and 1 Million Ctrack systems sold. our To further exindustry, rates, upkeep of the road infrastructure, road the road to realising ourprovider, vision of being anhas innopand onpand pand ourover offering, on onour ouroffering, offering, we have we we strengthened have havestrengthened strengthened po- our our povative po- On global vative vative solutions global global solutions solutions provider, provider, Ctrack has Ctrack Ctrack earned has earned earned safety, freight safety, safety, security, freight freight security, security, driver interests, driver driver interests, interests, cross-border cross-border cross-border pand on have strengthened our posafety,transport, freight security, driver interests, cross-border vative global solutions Ctrack has earned sition assition sition a provider as asaaour provider provider ofoffering, advanced of ofwe advanced advanced machine-to-machine machine-to-machine machine-to-machine transport, transport, development development development funding funding funding for emerging for for emerging emerging oper- operoperthe following the thefollowing following accolades accolades accolades andprovider, awards and andawards in awards recent in inyears: recent recent years: years: sition as a provider of advanced machine-to-machine transport, development funding for emerging oper(M2M) communications (M2M) (M2M) communications communications and telematics and and telematics telematics solutions, solutions, solutions, for for for the following accolades and awards in recent years: ators, education, ators, ators, education, education, health, health, the health, fuelthe the price, fuel fuel law price, price, enforcelaw law enforceenforce(M2M) communications and telematics solutions, for ators, education, health, the fuel price, law enforcespecific specific industry specificindustry industry solutions. solutions. solutions. ment, labour ment, ment,relations, labour labourrelations, relations, and many and and other many many issues other other related issues issuesrelated related • Compass •• Compass Compass Intelligence Intelligence Intelligence award asaward award a Comas asaaComComspecific industry solutions. ment, labour relations, and many other issues related • Compass Intelligence award as a Comto road to freight toroad roadtransport. freight freighttransport. transport. Ctrack has Ctrack Ctrack been has has a member been beenaamember member pass-Intel pass-Intel pass-Intel IoT Innovator IoT IoTInnovator Innovator for an industry-leadfor foran anindustry-leadindustry-leadto road freight transport. Ctrack has been a member pass-Intel IoT Innovator for an industry-leadfor overfor 30 forover years. over30 30years. years. Our continued Our Our continued continued emphasis emphasis emphasis on researching on on researching researching and develand and develdeveling Aviation ing ingAviation Aviation Asset Management Asset AssetManagement Management solution,solution, solution, for over 30 years. Our continued emphasis on researching and develing Aviation Asset Management solution, oping next-generation oping oping next-generation next-generation products products products ensures ensures ensures that we that that we we oping next-generation products ensures that we engineered engineered engineered together together together with aviation with with aviation aviation partners partners partners engineered together with aviation partners Transport remain remain ahead remain ahead ahead the market, of ofthe the themarket, market, market, meeting meeting meeting demands demands demands for forfor for Transport Transport Forum Forum Forum remain of ahead of meeting demands to solve to to unique solve solve airline unique unique operations airline airline operations operations withwith innowith withinnoinno-Transport Forum to solve unique airline operations innoThe Transport The The Transport Transport Forum facilitates Forum facilitates facilitates effective effective effective managemanagemanagevalue-added, value-added, value-added, flexible, flexible, flexible, feature-rich, feature-rich, feature-rich, and cost-effective and and cost-effective cost-effective value-added, flexible, feature-rich, and cost-effective The Transport ForumForum facilitates effective managevativevative product vative vative product product technology technology technology worldwide. worldwide. worldwide. product technology worldwide. ment sessions ment mentsessions sessions that enhance that thatenhance enhance two-way two-way two-way communication communication communication technology technology technology that keeps that that everything, keeps keepseverything, everything, everything, AlwaysAlways Visible. Always Always Visible. Visible. technology that keeps Visible. ment sessions that enhance two-way communication between between between state state state stakeholders and and stakeholders stakeholders relating relating to to to various various between stateand and stakeholders relatingrelating to various various • Global ••Brands Global Global Magazine’s Brands Brands Magazine’s Magazine’s Most Innovative Most Most Innovative Innovative • Global Brands Magazine’s Most Innovative aspects aspects aspects including including including road road road transport, transport, safety safety safety traffic and and traffic traffic Our wide Our Our range wide wide ofrange range products of ofproducts products products and services and andservices services are services made are are to made made to wide of and are made toto aspects including roadtransport, transport, safety and and Technology Technology Technology Company, Company, Company, South Africa South South Africa Africa Technology Company, South Africa suit yoursuit suit business’ your yourbusiness’ business’ needs including needs needsincluding including including industries, industries, industries, such as; such such as; congestion congestion congestion issues. issues. issues. The TheTransport Transport Forum Forum Forum become has hasbecome become your business’ needs industries, such as;as; congestion issues.The TheTransport Transport Forum has has become • Frost •&• Sullivan’s Frost Frost &&Sullivan’s Sullivan’s African IoT African African Competitive IoT IoTCompetitive Competitivea highly • Frost & Sullivan’s African IoT Competitive aa representative highly highly representative representative and and and nationally nationally recognised recognised recognised • Transport •• Transport Transport & Logistics Logistics Logistics Transport &&Logistics a highly representative and nationally nationally recognised Strategy Innovation Leadership Award Strategy Strategy Strategy Innovation Innovation Innovation and and Leadership and andLeadership Leadership Award Award Award Airport Solutions platform thought leadership byorganisations organisations • Airport •• Airport Solutions AirportSolutions Solutions platform platform platform forfor thought for forthought thought leadership leadership leadership by by byorganisations organisations and and and Mobile individuals who are active in thetransport transport and logisindividuals individuals individuals who are who who active are areinactive active the in inthe thetransport transport and and andlogislogis• Mobile •• Assets Mobile MobileAssets Assets Security industry. • Security •• Security Security & Safety&&Safety Safety Safety ticstics industry. tics ticsindustry. industry. Agriculture • CFi’s Most Innovative Management • Agriculture ••• Agriculture Agriculture • CFi’s Most •• CFi’s CFi’s Innovative Most Most Innovative Innovative FleetFleet Management Fleet Fleet Management Management Mining &&Equipment Yellow Arrive Alive Alive Solutions Africa • Mining ••• & Mining Mining Yellow& Yellow YellowEquipment Equipment Equipment Arrive Alive Arrive Arrive Alive Solutions Solutions Solutions Africa Africa Africa Safety and companies The Arrive Alivewebsite website waslaunched launched on 13 13 March March The Arrive The TheAlive Arrive Arrive Alive Alive website website was was was launched launched on on on 13 13 March March • Safety•••and Safety Safety Security and andSecurity Security Security companies companies companies Government and Public 2003, as a private initiative assist the Department 2003, as2003, 2003, a private as as aa private initiative private initiative initiative totoassist to to the assist assist Department the the Department Department • Government ••• Government Government and Public and andTransport Public PublicTransport Transport Transport Driver specific Management tools Transport, road safety authorities, and NGOs in • Driver•••specific Driver Driverspecific Management specificManagement Management tools tools tools of of Transport, of of Transport, Transport, road safety road roadauthorities, safety safety authorities, authorities, and NGOs and andinNGOs NGOs in in • Small & Medium Business Solutions enhancing awareness of road safety. 2019 is the six• Top 5 finalist for Accenture Innovation Index enhancing enhancing enhancing awareness awareness awareness of road of safety. of road road2019 safety. safety. is the 2019 2019sixisis the the sixsix• Small••& Small Medium Small&&Medium Medium BusinessBusiness Business Solutions Solutions Solutions • Top 5••finalist Top Top55for finalist finalist Accenture for forAccenture Accenture Innovation Innovation Innovation Index Index Index • Supporting Software & Business Intelligence Platteenth consecutive year that Ctrack has partnered • Finalist for Automechanika Johannesburg • Supporting •• Supporting Supporting Software Software Software & Business &&Business Business Intelligence Intelligence Intelligence Plat- PlatPlatteenth consecutive teenth consecutive consecutive year that year year Ctrack that that has Ctrack Ctrack partnered has has partnered partnered • Finalist •• for Finalist Finalist Automechanika for forAutomechanika Automechanika Johannesburg Johannesburg Johannesburgteenth form for all of the above. with Arrive Alive to promote road safety. Innovation Awards form forform form all offor for theall all above. of ofthe theabove. above. with Arrive with with Alive Arrive Arrive to Alive promote Aliveto topromote promote road safety. road roadsafety. safety. Innovation Innovation Innovation Awards Awards Awards •

Solar Race Challenge Solar Race Solar Solar Challenge Race RaceChallenge Challenge • Winner for ‘Management of Technology’ in Ctrack also supports the Solar Race challenge, where Winner •• for Winner Winner ‘Management for forcategory ‘Management ‘Management of of Technology’ ofTechnology’ Technology’ in in in Ctrack also Ctrack Ctrack supports also also supports supports the Solar the the Race Solar Solar challenge, Race Raceevery challenge, challenge, where where the Enterprise the of Technology electric vehicle development is showcased two where the Enterprise the Enterprise category category category of the by Technology of of the the Technology Technologyelectric electric vehicle electric development vehicle vehicle development development is showcased is is showcased showcased every two every every two two Topthe 100Enterprise Awards endorsed the Department years in South Africa, as part of the International cirTop 100 Top Awards Top100 100and Awards endorsed Awards endorsed endorsed by the by bythe the Department Department years years years South in inAfrica, South Southas Africa, Africa, part of as as the part partcaters International of of the the International International circircirof Science Technology in Department South Africa cuit.inOur technology already then for electric of Science of ofScience and Science Technology and andTechnology Technology in South in in Africa South SouthAfrica Africacuit. Ourcuit. cuit. technology Our Our technology technology then already then thenfor caters caters electric for for electric electric • Finalist at Telematics Update Awards vehicle adaption, asalready well asalready usingcaters battery powered Finalist •• at Finalist Finalist Telematics at atTelematics Telematics Update Update Awards UpdateAwards Awards vehicle adaption, vehicle adaption, asinterfere well as as aswith well using wellthe as asbattery using usingtechnology battery powered battery powered powered (Detroit) units,vehicle that do adaption, not Solar (Detroit)(Detroit) (Detroit) units, that units, units, dointhat not that interfere do do not notinterfere interfere with thewith with Solar the the technology Solar Solartechnology technology platforms these futuristic vehicles. platforms platforms platforms in thesein in futuristic these thesefuturistic futuristic vehicles.vehicles. vehicles. • Best Telematics Service Provider in South Africa (Ptolemus) Best Telematics •• Best Best Telematics Telematics Service Service Provider ServiceProvider Provider in Southin inSouth South Our continued emphasis on researching and developing next-generation ensures • Preferred supplier of CO2 Emissions & Our continued Our Our continued continued emphasis emphasis emphasis on products researching on on researching researching and and and Africa (Ptolemus) Africa Africa(Ptolemus) (Ptolemus) Ctrack remains ahead of the market, meeting de-ensures Monitoring Technology Southern developing developing next-generation next-generation next-generation products products products ensures ensures Preferred •• Preferred Preferred supplier supplier supplier of CO2 Emissions of ofinCO2 CO2 Emissions Emissions & Africa && developing mands for value-added, flexible, feature-rich, and (Financial Mail Essentials, Green Business) Ctrack remains Ctrack Ctrack remains remains ahead of ahead ahead the market, of ofthe the market, market, meeting meeting meeting dededeMonitoring Monitoring Monitoring Technology Technology Technology in Southern in inSouthern Southern Africa Africa Africa cost-effective technology thatflexible, keeps everything, for mands mands value-added, for for value-added, value-added, flexible, flexible, feature-rich, feature-rich, feature-rich, and and and (Financial (Financial (Financial Mail Essentials, Mail MailEssentials, Essentials, Green Business) Green GreenBusiness) Business)mands Always Visible. • First Prize in DTI Technology Awards: Adcost-effective cost-effective cost-effective technology technology technology that keeps that thateverything, keeps keeps everything, everything,

2014 2014 2014

Ctrack also provides integrated solutions with third Ctrack also Ctrack Ctrack provides also also provides integrated integrated integrated solutions solutions with third with with third parties and provides products that are notsolutions normally seenthird as parties parties and parties and and products products that arethat that not are normally not not normally normally seen asseen seen as true products tracking products. Thisare one-stop shop for fleetas true tracking true true tracking tracking products. products. products. This one-stop This This one-stop one-stop shop for shop shop fleet for for fleet fleet managers also provides a state-of-the-art camera managers managers managers also provides also also Iris, provides provides a where state-of-the-art atransport a state-of-the-art state-of-the-art camera camera solution, Ctrack and asset camera mansolution,solution, solution, Ctrack Ctrack Ctrack where Iris, Iris,camera transport where wherefootage transport transport and asset and manasset asset manmanagers canIris, view live of and dash-cams, as agers can agers agers view can liveview view livecamera footage camera footage footage oftodash-cams, of ofdash-cams, dash-cams, as andas as well ascan up tocamera 4 live cameras fitted trucks, trailers well as well up well toas as 4cargo up up cameras to tobodies. 44 cameras cameras fitted tofitted fitted trucks, to totrailers trucks, trucks, and trailers trailers and and inside In-cab devices that assist drivers with bodies. multi-tasking and route devices management is alsodrivers a reinside cargo inside inside cargo cargobodies. In-cab bodies. devices In-cab In-cab that devices assist that that drivers assist assist drivers sult of yearsand of development software reports, that with multi-tasking with with multi-tasking multi-tasking route and and management route routeof management management is also a is reisalso also aarereare of easily accessible via mobile devices sult of years sult sult ofyears development years of ofdevelopment development of software of ofsoftware software reports,and reports, reports, thatcloudthat that based platforms. are easily are are accessible easily easily accessible accessible via mobile via via mobile devices mobile devices devices and cloudand and cloudcloudbased platforms. based basedplatforms. platforms. As part of the Inseego group, our objective is to transform business around world, with As part of As As the part part Inseego of ofthe theInseego Inseego group, the our group, group, objective our our objective objective isinnovative to transisisto tosolutranstranstions, changing the way business communicate form business form formbusiness business around around the around world, the thewith world, world, innovative with withinnovative innovative solu- and solusolucollaborate, with actionable insights on cloud plattions, changing tions, tions, changing changing the waythe the business way way business business communicate communicate communicate and and and forms. We stand for values where a sense of urgency, collaborate, collaborate, collaborate, with actionable with with actionable actionable insightsinsights insights on cloud on onplatcloud cloud platplatcustomer- focused market-driven accountability and forms. We forms. forms. stand We We for stand stand values for forwhere values valuesawhere where sense aof asense sense urgency, of ofurgency, urgency, integrity is the foundation of our business. customercustomercustomerfocusedfocused focused market-driven market-driven market-driven accountability accountability accountability and and and integrityintegrity integrity is the foundation isisthe thefoundation foundation of our business. of ofour ourbusiness. business.

•

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vanced Hi-Technology Projects (DTI) Always Visible. AlwaysVisible. Visible. • First Prize •• First First in Prize DTI Prize Technology in inDTI DTITechnology Technology Awards:Awards: Awards: AdAdAd-Always Ctrack, keeping your fleet ALWAYS VISIBLE. • Competitive Strategy Leadership Award in vanced vanced Hi-Technology vancedHi-Technology Hi-Technology ProjectsProjects Projects (DTI) (DTI) (DTI) the South African Vehicle Tracking Systems Ctrack,Ctrack, Ctrack, keeping keeping keeping your fleet your your ALWAYS fleet fleetALWAYS ALWAYS VISIBLE. VISIBLE. VISIBLE. • Competitive •• Competitive Competitive StrategyStrategy Strategy Leadership Leadership Leadership Award inAward Awardin in For product information and specifications please Market (Frost & Sullivan) the South the the African South SouthVehicle African AfricanVehicle Tracking VehicleTracking Tracking SystemsSystems Systems visit: www.ctrack.co.za For product For Forproduct product information information information and specifications and andspecifications specifications please please please Market (Frost Market Market & (Frost Sullivan) (Frost&&Sullivan) Sullivan) visit: www.ctrack.co.za visit: visit:www.ctrack.co.za www.ctrack.co.za

Ctrack, by Inseego

Ctrack, by Ctrack, Ctrack, Inseego by byInseego Inseego

Ctrack Head Office

Ctrack Head Ctrack Ctrack Office Head HeadOffice Office

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Naspers Limited

(+27 11) 994 5500

MultiChoice South Africa (Pty) Ltd Broadcasting Contractors

Total Office Providers

OK Furniture South Africa

MullenLowe South Africa (Pty) Ltd Media Agencies

OUTsurance (+26461) 320 4999

Nashua Limited

(+27 11) 994 5400

MTN Group Limited Telecommunications (Wireless)

Packaging

Ogilvy & Mather South Africa

Mr Price Group Liited Retail â&#x20AC;&#x201C; Soft Goods

(+27 31) 563 5966

Nampak Limited

(+27 12) 671 8911

Mpact Limited Packaging

Beverages â&#x20AC;&#x201C; Breweries

Oceana Group Limited

Mondi Limited Forestry

Outdoor Advertising

Namibia Breweries Limited

(+27 12) 671 8911

MMI Holdings Limited Life Insurance

Outdoor Network Limited

Pinnacle Micro (Pty) Ltd

MiX Telematics Limited

Medical Aid Administrators

(+27 54) 337 8800

Investment Services

(+27 21) 887 9602

Puma Sports Distribution (Pty) Ltd Sports Apparel

(+27 21) 551 0832

PwC Inc. Accounting & Consulting

(+27 11) 797 4000

Aâ&#x20AC;&#x201C;Z LISTINGS

R RAM Transport South Africa (Pty) Ltd Courier Services

(+27 11) 977 5000

Rand Merchant Insurance Holdings Limited Short-term Insurance

(+27 11) 282 8000

Rand Water Water

(+27 11) 682 0911

Rectron (Pty) Ltd IT Component Distribution

(+27 11) 203 1000

Redefine Properties Limited Real Estate Holdings & Development (+27 11) 283 0000

Reed Exhibitions South Africa Exhibition & Conference Facilities

(+27 11) 549 8300

Remgro Limited Investment Holding Companies

(+27 21) 888 3000

Rent a Car Division Barloworld South Africa (Pty) Ltd Car Hire

(+27 11) 923 3500

Rentokil Initial (Pty) Ltd Hygiene Services

(+27 21) 670 4700

Reunert Limited Electronic Products

(+27 11) 517 9000

Revlon South Africa (Pty) Ltd Beauty Products

(+27 11) 971 0800

Rex Trueform Group Limited Retail - Soft Goods

(+27 21) 460 9400

Rhodes Food Group (Pty) Ltd Food Processing

(+27 21) 870 4000

Ricoh South Africa (Pty) Ltd Total Office Providers

(+27 21) 404 7100

Rolfes Holdings Limited Speciality Chemicals

(+27 11) 268 6100

Royal Bafokeng Holdings (Pty) Ltd Investment Holding Companies

(+27 11) 530 8000

Royal Bafokeng Platinum Limited Platinum

(+27 10) 590 4510

S SA Airlink (Pty) Ltd Airlines

(+27 11) 451 7300

SAAB Grintek Defence (Pty) Ltd Aerospace & Defence

(+27 21) 709 9000

Sage South Africa (Pty) Ltd Business Software Solutions

(+27 11) 304 2000

Samsung Electronics South Africa (Pty) Ltd Consumer Electronics

(+27 11) 549 1500

Samsung NAC Total Office Providers

(+27 31) 539 2786

Sandton City Shopping Centre Shopping Centres

(+27 11) 217 6000

Sandton Convention Centre Exhibition & Conference Facilities

(+27 11) 779 0000

TOP500 10th Edition 139

Sanitech Hygiene Services

(+27 11) 823 6060

Sanlam Life Insurance Limited Life Insurance

(+27 21) 947 9111

Sanofi-Aventis South Africa (Pty) Ltd Pharmaceuticals

(+27 11) 256 3700

Santam Limited Short-term Insurance

(+27 21) 915 7000

Sappi Southern Africa Limited Forestry

(+27 11) 407 8111

(+27 11) 713 3400

Sasfin Holdings Limited Investment Services

(+27 11) 809 7500

Savino Del Bene SA (Pty) Ltd Freight Forwarding

(+27 11) 437 3000

Sea Harvest Group Limited Fishing

(+27 21) 468 7900

Sebenza Forwarding & Shipping (Pty) Ltd Freight Forwarding

(+27 21) 505 9300

Sechaba Medical Solutions Medical Aid Administrators

(+27 11) 353 0000

Sedibeng Water Water

(+27 56) 515 0200

Sentech Limited SOC Services

(+27 11) 471 4400

Senwes Limited Agriculture

(+27 18) 464 7800

Shell South Africa (Pty) Ltd Retail & Commercial Fuels

(+27 11) 996 7000

Shoprite Holdings Limited Diversified Retailers

(+27 21) 980 4000

Shoprite Holdings Limited Food Retailers

(+27 21) 980 4000

Sibanye Gold Limited Gold

(+27 11) 278 9600

SkyNet South Africa (Pty) Ltd Courier Services

(+27 11) 586 1000

SMEC South Africa (Pty) Ltd Consulting, Engineering, Mining & Infrastructure (+27 12) 481 3800

SNG-Grant Thornton Accounting

(+27 11) 231 0600

South African Broadcasting Corporation Limited (SABC) Broadcasting Contractors

(+27 11) 714 9111

South Ocean Holdings Limited Electrical Equipment

(+27 11) 864 1606

South32Â SA Coal Holdings (Pty) Ltd Diversified Mining

(+27 11) 376 9111

SPAR Group Limited Food Retailers

140 TOP500 10th Edition

Stellenbosch Vineyards (Pty) Ltd

Car Hire

Distillers & Vintners

(+27 31) 719 1900

(+27 11) 230 5201

Spur Corporation Limited

Stephan Welz & Co.

Restaurant & Pub Holding Companies (+27 21) 555 5100

Auction Houses

Consulting Engineering Mining & Infrastructure (+27 11) 441 1111

Stanlib Wealth Management Limited Asset Management

(+27 21) 881 3870

(+27 21) 794 6461

Strauss & Co.

SRK Consulting SA (Pty) Ltd

(+27 11) 448 6000

(+27 11) 571 4300

(+27 11) 728 8246

Sun International Limited Gaming & Leisure

(+27 11) 780 7000

Super Group Holdings (Pty) Ltd Road Freight

Stefanutti Stocks (Pty) Ltd Construction Groups

SAS Institute (Pty) Ltd Business Software Solutions

Springs Car Wholesalers (Pty) Ltd

(+27 11) 523 4000

Syntell (Pty) Ltd Business Process Outsourcing

(+27 11) 582 2500

A–Z LISTINGS

Transnet SOC Limited SOC Services

Tarsus Distribution (Pty) Ltd IT Component Distribution

(+27 11) 531 1000

Taste Holdings Limited Restaurant & Pub Holding Companies (+27 11) 608 1999

TATA Automobile Corporation SA (Pty) Ltd Commercial Vehicles

(+27 11) 255 9600

(+27 11) 322 3200

(+27 87) 945 0000

(+27 12) 311 3911

TFG Limited Retail – Soft Goods

(+27 21) 938 1911

Thales South Africa Systems (Pty) Ltd Aerospace & Defence

(+27 11) 313 9000

The Bidvest Group Limited Diversified Industrials

(+27 11) 772 8700

The High Street Auction Co (Pty) Ltd Auction Houses

(+27 11) 684 2707

The Hollard Insurance Company Ltd Short-term Insurance

(+27 11) 351 5000

The MediaShop (Pty) Ltd Media Agencies

(+27 11) 258 4000

The South African Breweries Limited Beverages – Breweries

(+27 11) 881 8111

The Standard Bank of South Africa Limited Banks

(+27 11) 636 9111

The Switch Design Company SA (Pty) Ltd Branding & Design Agencies

(+27 11) 706 9370

(+27 12) 562 0330

Thirty Four Degrees South Marketing (Pty) Ltd Branding & Design Agencies

(+27 21) 480 3400

Tiger Brands Limited Group Food Processing

(+27 11) 840 4000

TNT Express Worldwide (South Africa) (Pty) Ltd Courier Services

(+27 11) 437 3300

Toll Global Forwarding (SA) (Pty) Ltd Shipping

(+27 11) 565 2600

Torre Industries Limited Heavy Machinery

(+27 11) 822 8782

Total South Africa (Pty) Ltd Retail & Commercial Fuels

(+27 11) 778 2000

Toyota South Africa Motors (Pty) Ltd Automobiles

(+27 11) 809 9111

Trans Hex Group Limited Diamond Mining

(+27 21) 937 2000

Transaction Capital Limited Specialised Finance

Real Estate Holdings & Development (+27 11) 288 1000

Vunani Limited (+27 11) 281 6000

Investment Services

(+27 11) 263 9500

(+27 21) 460 7911

(+27 11) 510 7700

WBHO Construction (Pty) Ltd

Truworths Limited Retail – Soft Goods

Gaming & Leisure

Construction Groups Hotels

(+27 11) 510 7500

(+27 11) 321 7200

Webber Wentzel Legal Services

Business Software Solutions

(+27 11) 254 7400

(+27 11) 530 5000

Werksmans Incorporated Legal Services

Umgeni Water Water

(+27 33) 341 1111

Unicorn Capital Partners Limited Mining Services

(+27 11) 656 1303

UNISA Graduate School of Business Leadership (SBL) Business Schools

(+27 11) 049 6700

Wembley Group Holdings (Pty) Ltd Restaurant & Pub Holding Companies (+27 21) 697 1436

(+27 11) 652 0000

(+27 11) 535 8000

Wescoal Holdings Limited Coal

(+27 11) 049 8611

Westcon Comztek (Pty) Ltd Telecommunications Solutions

(+27 11) 848 9000

WG Wearne Limited Cement

(+27 11) 459 4500

University of Cape Town (UCT)

Whirlpool South Africa (Pty) Ltd

Universities

Household Appliances

(+27 21) 650 9111

(+27 11) 663 5300

University of South Africa (UNISA)

Wideopen Platform (Pty) Ltd

Universities

Outdoor Advertising

(+27 12) 429 3111

University of Stellenbosch Universities

(+27 21) 808 9111

University of Stellenbosch Business School (USB) Business Schools

(+27 21) 918 4111

University of the Witwatersrand

The Waste Group (Pty) Ltd Waste Management

(+27 87) 805 0000

Vukile Property Fund Limited (+27 11) 887 0430

Trollope Mining Services Mining Services

Telecommunications Solutions

T-Systems SA (Pty) Ltd (TSSA)

Telkom SA SOC Limited SOC Services

Packaging

Tsogo Sun Hotels

TeleMasters Holdings Limited Telecommunications Solutions

Transpaco Limited

Tsogo Sun Group

TBWA South Africa (Pty) Ltd Advertising

Vox Telecommunications (Pty) Ltd (+27 11) 308 3000

Universities

(+27 11) 717 1102

Industrial Products & Equipment

(+27 11) 345 9800

Wits Business School – University of the Witwatersrand Business Schools

(+27 11) 717 3627

Woolworths Holdings Limited Food Retailers

(+27 21) 407 9111

Diversified Retailers

(+27 21) 407 9111

Workforce Holdings Limited

Value Logistics Limited (+27 11) 929 6700

Verimark Holdings Limited Direct Response Marketing

Winhold Limited

Woolworths Holdings Limited

V Road Freight

(+27 86) 020 0300

Recruitment Groups

(+27 11) 532 0000

WSP Group Africa (+27 11) 699 8000

Engineering Groups

(+27 21) 481 8700

(+27 21) 408 7500

(+27 58) 863 8111

Yekani Manufacturing (Pty) Ltd

Victoria & Alfred Waterfront Shopping Centres

VKB Group Agriculture

Electronic Products

Vodacom Group Limited Telecommunications (Wireless)

Volkswagen SA Automobiles

(+27 41) 994 4111

(+27 11) 879 2000

Volvo Trucks Southern Africa (Pty) Ltd Commercial Vehicles

Z Zeda Car Leasing (Pty) Ltd

Voltex (Pty) Ltd Electrical Equipment

(+27 43 ) 707 1000

(+27 11) 653 5000

(+27 12) 564 9500

Fleet Management & Vehicle Tracking (+27 11) 552 9000

Zeder Investments Limited Specialised Finance

(+27 21) 887 9602

TOP500 10th Edition 141

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For more information contact Nadia Maritz at nadia.maritz@topperforming.co.za or call 086 000 9590 For more information on nominations contact Aisha Crombie at aisha.crombie@topco.co.za or call 0860 00 95 90

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