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Be a digital empowered woman

THE WORLD BELONGS TO THE DIGITALLY EMPOWERED BUT THERE IS DIGITALLY EMPOWERED BUT THERE IS ONE SURPRISING STUMBLING BLOCK, FACED PREDOMINANTLY BY WOMEN, WHICH IS SLOWING PROGRESS. IT IS NOT ONE FACED ONLY BY WOMEN IN LESS-DEVELOPED COUNTRIES;. THIS IS A GLOBAL PHENOMENON.

BY MICH ATAGANA, HEAD OF COMMUNICATIONS AND PUBLIC AFFAIRS AT GOOGLE SA AND PUBLIC AFFAIRS AT GOOGLE SA

It’s an ordinary Monday and it’s tea time, so it’s a good time to catch up on social media. An international group you follow (just for the laughs) features a meme you find interesting and you comment without much thought. Within moments, several people, who aren’t friends of yours and don’t know you or offer any connection to you in any way, have posted an onslaught of bitter and abusive responses – each further fuelled by the last – and none of it is pretty.

Cyberbullying is a real problem. The anonymity of social media is enabling it and research is proving it has a real, long-term and detrimental impact on the growth and empowerment of women globally.

I recently talked about cyberbullying and the challenges it presents to women, in business particularly, during my opening keynote address at the Standard Bank Top Women Conference hosted in August.

Along with the growth in adoption and use of social media apps, cyberbullying is on the rise and I, as a digital native who was born into and has grown with the digital age, related today’s bullying to my own experiences with bullies in my youth.

WHEN WE WERE YOUNG

The world has taken old ideas of playground bullying into a digital world where women are constantly targeted by people who are able to hide behind their social identities, saying whatever they want, whenever they want. These people think they have the right to tell you what your life should look like and they think they can tell you how to be better without context or even knowing a thing about you.

In fact, in examples such as the one I mentioned earlier, they swan in, spew their vitriol, swim around gleefully in the chaos that ensues and move along as soon as they tire of the sport, personally untouched by the experience and certainly unfazed by the impact it has had on their target.

I am not alone in my thinking, with many studies and survey results available online that support my opinions. Cyberbullying may have been limited to the young before but, fear not, it is ageing well. Nobody, it seems, is safe.

Digital spaces should be empowering places for the sharing of opinions, debate and the exchange of ideas and ideologies, but cyberbullying is killing the promise inherent in these platforms and research tells us that people don’t even have to experience it themselves to be affected by it.

In fact, according to the European Institute for Gender Studies, cyberbullies are restricting the opportunities offered by digitalisation with young women, most especially, being deterred from taking part in political discussion or online debates and often censoring themselves as a preventative measure.

This study says that, after witnessing or experiencing online hate speech, harassment or abuse, one young woman out of two (50%) hesitates to engage in social media debates. Another study on closing the gender gap in ICT policy, says, “Women around the world report being bombarded by a culture of misogyny online, including aggressive, often sexualised hate speech, direct threats of violence, harassment, and revenge porn involving the use of personal and private information for defamation.”

The real dangers posed by cyberbullying, as it relates directly to women, is having a far-reaching impact on female development, empowerment and growth. It does this by forcing women to retreat from the digital world and, in doing so, not only from opportunities to educate and learn from others but also from opportunities being offered to them in the general digital space – like support and inclusivity.

The gender gap is real, even in the digital space, and closing this gap would disproportionately help women cement their positions in a global economy. In my view, there is a need for social media platforms to work at curbing cyberbullying while encouraging women to stand together against it at the same time.

Online platforms like Google, Facebook and Twitter need to be better at taking a firm stand and saying “enough is enough” when people misbehave on their platforms.

Online bullies should be promptly removed from these spaces; someone wouldn’t get away with behaviour like this in a public space and we shouldn’t be making allowances for them in a digital one either.

If you walk into a bank and start hurling insults at people, you’re going to be chucked out and this is as it should be on social media platforms. We need to digitally escort people out when they behave badly online.

But it shouldn’t end there – there is a humane responsibility that lies with every human online who sees comments like these. Stand up, shake off your mouse, flex your typing fingers and tell the bully that this behaviour is not okay.

WOMEN AND TECHNOLOGY

We also need to make technology more inclusive. We’re using technology that is built by men, for men, for the most part. Where are the apps built by women? The apps that see women proactively thinking about the way they use technology? Women are under-represented in the world of technology; this is not news.

A PwC report notes that women currently hold 19% of tech-related jobs at the top ten global tech companies, relative to men who hold 81%. It also states that the proportion of females to males who graduate with STEM-related (science, technology, engineering and mathematics) degrees is out of kilter. Women are underrepresented in maths and statistics (four women for every five men), ICT and technology (two women for every five men), as well as engineering, manufacturing and construction (three women for every ten men), according to World Economic Forum statistics.

As a result, there is a significantly smaller pool of female STEM talent, restricting the potential of South Africa’s technology sector.At the same time, we see that women make up half of the world’s working-age population but generate only 37% of GDP.

I believe that if we support the natural leaders and entrepreneurs in South Africa through upskilling them in better use of the internet, female business owners can and will have a great impact on the country as a whole, while forging a better future for themselves and their communities.

The opportunities are boundless and I feel the world is finally waking up and realising that it makes sense to bring women into the workforce (and the digital space) in a real and powerful way. This thinking is again mirrored by a recent Harvard Business Review story, which details several interesting findings:

1. An Accenture study suggests women derive greater value from “digital fluency” in the workplace than men do.

2. A study of Kenya’s popular M-Pesa mobile money service suggests that digital financial services can increase the participation of women in the workforce and create opportunities for women in the formal market economy.

3. A new generation of unlikely entrepreneurs can be found on

Facebook-owned Instagram, hailing from socially conservative

Saudi Arabia. A growing number of women are turning to the app to start businesses that can bypass both bureaucracies and social restrictions. Thousands of women have established Instagram businesses selling handicrafts, food, clothing and accessories.

4. Women tend to have a disproportionate influence on decisions around family, community and children. They tend to invest more of their earnings in their families than men do – almost ten times more.

If anything, statistics like these prove that closing the digital gender gap would likely have far-reaching benefits, not only for women but also for their dependents, families and communities.

ABOUT WOMENWILL

In an effort to bridge the contribution gap, Google has introduced Womenwill, a programme that provides on- and offline digital skills programmes and tools that support female-led businesses and opportunities for women to gain inspiration from (while connecting with) each other.

Globally, Google offers female entrepreneurs opportunities to grow their business acumen and digital skills through in-person events and online career and business training from Grow with Google, and business and digital marketing tutorials through the Primer app.

To scale our training further, we partner with Google Business Groups (GBGs), which are independent, community-led groups formed by business owners to share knowledge about web technologies for local business success. We also support women-led businesses through two of Google’s core products, Search and Maps, as well as our “women-led” option on Google My Business, which female business leaders can add to their listings to spotlight that their business is proudly owned, led or founded by women.

To date, Google has helped 110 000 women across 28 countries improve their digital skills through the programme, but there is so much more we want to and will do to address the challenges faced by women every day – but we need to get them back online in order to do so.

“Statistics like these prove that closing the digital gender gap would likely have far-reaching benefits not only for women but for their dependents, families and communities”

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